Graduating Seniors' Satisfaction with Internships, Faculty, Career
Total Page:16
File Type:pdf, Size:1020Kb
Graduating Senior Survey, Spring 2011 Graduating Seniors’ Satisfaction with Internships, Faculty, Career Services, and Learning Services Prepared by the Office of Institutional Research Report number: 11-09 June 2011 Providing a quality undergraduate education is one of Loyola’s • Students completed internships at hundreds of primary goals. One way of measuring the success of that goal organizations or companies (see Appendix C for list is assessing student satisfaction with their major, with Loyola of placements). faculty, and with learning resources. In addition, as part of a Satisfaction with major and faculty quality undergraduate education, Loyola emphasizes • The great majority of graduating seniors were experiential learning, including student internships. satisfied with their major, with 47% satisfied and 40% very satisfied (see Table 2). At the end of spring semester, 2011, Loyola began 1 • Graduating seniors were even more satisfied with administering a new survey to graduating seniors. The survey the quality of teaching by faculty in their major (52% included questions about student satisfaction with academics satisfied and 40% very satisfied). Slightly fewer were and learning resources, as well as questions about students’ satisfied with the quality of learning in their major 2 internship experiences. This report presents the results of (83% satisfied or very satisfied). those questions. • Eighty-eight percent were satisfied or very satisfied with the availability of faculty in their major. Key findings • Only 56% of graduating seniors were satisfied or very satisfied with faculty advising in their major. Internships • Sixty-four percent were satisfied or very satisfied • Of the 709 graduating seniors who responded to the with the availability of courses in their major, while number of internships question, 54% said that they 61% were satisfied or very satisfied with the had done at least one internship (21% had done availability of a capstone in their major. more than one internship; see Table 1). • Not many students, only 29%, were satisfied or very • Among the 517 graduating seniors who reported at satisfied with opportunities to participate in faculty least one internship, the most common way of research. obtaining a student internship was personal networking; 21% of students with internships • Eighty-five percent of graduating seniors were responded that they used this method successfully. satisfied or very satisfied with the quality of Loyola faculty in general, while 81% were satisfied or very • The next most common sources of student satisfied with the availability of Loyola faculty. internships were faculty referral (15%), career/internship coordinator in the student’s school • Three-quarters of graduating seniors were satisfied or academic program (12%), and personal referral or very satisfied with communication between Loyola from family or friends (12%). faculty and students, 73% were satisfied or very satisfied with the quality of their relationships with • Very few students used university-level resources Loyola faculty, and 70% were satisfied or very such as the Career Development Center (5%), the satisfied with encouragement/motivation from Loyola Center for Experiential Learning (2%), or the Loyola faculty. Job Fair (2%). • Of those who reported not being satisfied or very • Just over two-thirds of internships were for academic satisfied with aspects of their major and of University credit. faculty, most tended to be neutral, rather than dissatisfied or very dissatisfied. Satisfaction with career services 1 Selected academic characteristics are presented in and learning resources Appendix A. The response rate for this survey was 48%, with 728 graduating seniors responding. Of • Only 46% of graduating seniors who used the theses, 688 completed the entire survey. Career Development Center were satisfied or very 2 satisfied with the advising they received. Students reported information on up to two internships. Thus, results are for internships, not • Just under half of graduating seniors were satisfied students. Office of Institutional Research 1 or very satisfied with the availability of experiential • Loyola students complete internships at a very wide learning opportunities, and just under half of those variety, and a large number, of organizations and who used the Center for Experiential Learning were companies. satisfied or very satisfied with its services. • While the great majority of graduating seniors were • Thirty-eight percent of graduating seniors were very satisfied with their major overall, they were less satisfied and 31% were satisfied with opportunities to satisfied with faculty advising and, especially, study abroad. opportunities to work with faculty on research. • Of those who reported not being satisfied or very • Regarding Loyola faculty overall, a strong majority of satisfied with career services and learning seniors were satisfied with the quality of faculty. resources, most tended to be neutral, rather than They were somewhat less satisfied with the quality dissatisfied or very dissatisfied. of relationships and communication with faculty, and with the encouragement and motivation they had received from faculty. Conclusions • Many graduating seniors reported feeling neutral • Respondents to the survey who reported having (neither satisfied nor dissatisfied) about advising in completed internships do not seemed to have drawn the Career Development Center, availability of on university resources to obtain those internships, experiential learning opportunities, and services in but they do sometimes use faculty referral and the Center for Experiential Learning Center. It may School or academic program internship coordinators. be that those neutral opinions are due to the fact that Most commonly, however, students find their some of those students did not use the service, even internships on their own. though there was an explicit “Not applicable” response available. Office of Institutional Research 2 Table 1 Internship Characteristics Column N % Count Number of internships None 46.3 328 One 32.7 232 Tw o 14.8 105 Three or more 6.2 44 Total 100.0 709 Source of internship1 Personal netw orking 21.2 109 Faculty referral 14.6 75 Career/internship coordinator in your School (or 12.0 62 academic program) Other personal referral (family, friend, etc.) 11.7 60 RamblerLink 8.5 44 Company/organization w ebsite 6.4 33 Loyola's Career Development Center 4.9 25 Other internet job posting (not Loyola's) 4.1 21 School/Department 2.3 12 Center for Experiential Learning 2.1 11 Loyola Job Fair 1.7 9 Ow n research 1.7 9 Class 1.6 8 Career w ebsite (such as Monster.com) 1.4 7 Social media (Tw itter, Facebook, etc.) .6 3 Loyola alumni referral .4 2 Other2 4.9 25 Total 100.0 515 Academic credit for internship1 Yes 68.9 356 No 31.1 161 Total 100.0 517 Source: Graduating Senior Survey, spring 2011 1 Includes only respondents w ith internships; respondents w ith more than one internship are counted tw ice). 2 See Appendix B for "Other" internship sources. Office of Institutional Research 3 Table 2 Satisfaction w ith Major and Loyola Faculty Neither satisfied Very nor Very satisfied Satisfied dissatisfied Dissatisfied dissatisfied Total Row N % Row N % Row N % Row N % Row N % Row N % Count Major Major overall 39.7 47.2 7.0 4.8 1.3 100.0 688 Quality of teaching by faculty in major 39.9 51.6 4.6 2.9 1.0 100.0 697 Availability of faculty in major 39.5 48.3 8.5 2.5 1.2 100.0 691 Availability of courses in major 19.0 44.6 15.5 17.8 3.2 100.0 691 Availability of capstone in major 21.9 39.3 23.3 12.2 3.2 100.0 694 Opportunities to participate in faculty 10.8 18.5 46.6 17.7 6.3 100.0 693 research Faculty advising in major 19.9 36.0 24.7 14.7 4.6 100.0 692 Quality of learning in major 28.3 54.8 11.4 4.0 1.4 100.0 692 Loyola faculty Quality of LUC faculty 24.1 60.5 10.9 3.7 .7 100.0 696 Availability of LUC faculty 25.9 55.5 14.7 3.3 .6 100.0 694 LUC faculty/student communication 23.7 51.8 17.5 5.5 1.6 100.0 693 Quaility of relationships w ith LUC faculty 23.3 49.7 19.9 5.6 1.4 100.0 692 Encouragement/motivation from LUC faculty 23.5 46.2 22.2 6.6 1.6 100.0 695 Source: Graduating Senior Survey, spring 2011 Table 3 Satisfaction w ith Career Services and Learning Resources Neither satisfied Very nor Very satisfied Satisfied dissatisfied Dissatisfied dissatisfied Total Row N % Row N % Row N % Row N % Row N % Row N % Count Advising in Career Development Center 12.5 33.2 29.9 15.0 9.4 100.0 521 Availabililty of experiential learning opportunities 12.0 36.0 29.2 15.0 7.8 100.0 600 Services in Center for Experiential Learning 12.1 36.2 42.2 5.6 4.0 100.0 448 Opportunities to study abroad 37.7 30.5 24.6 4.6 2.6 100.0 499 Source: Graduating Senior Survey, spring 2011 Note: Table excludes "Not applicable." Office of Institutional Research 4 Appendix A School and Academic Experiences % Count School College of Arts & Sciences 58.4 425 School of Business 17.2 125 School of Communication 7.3 53 School of Continuing and Professional Studies 1.2 9 School of Education 4.8 35 School of Nursing 7.0 51 School of Social Work 2.2 16 Other* (see below ) 1.9 14 Total 100.0 728 Capstone experience Yes 64.9 448 No 35.1 242 Total 100.0 690 Service learning (in course) Yes 75.4 523 No 24.6 171 Total 100.0 694 Faculty/grad mentor research Yes 27.4 188 No 72.6 498 Currently volunteering Yes 47.3 324 No 52.7 361 Total 100.0 685 Total 100.0 686 Source: Graduating Senior Survey, spring 2011 * "Other" schools Arts & Science AND Business Schools