UPS Rate and Service Guide ON-DEMAND RATES

Effective January 3, 2005

No one makes more on-time deliveries than UPS.

Thirteen million times a day, customers like you place your trust – along with your letters and packages – in our hands. Whether it’s a ground, air or international shipment, UPS delivers. On time. Guaranteed.*

Solid. Reliable. We pioneered in the U.S., and we have never stopped perfecting it. We back you with one of the world’s largest integrated transportation networks. That can mean real peace of mind.

The One Driver Advantage. Our integrated system is backed by a driver who thoroughly understands your business. One UPS driver who picks up and drops off all your packages. That’s one point of contact for all your package delivery needs.

Your Customers Recognize Us,Too. Each time the UPS driver in the familiar brown uniform delivers to your customer’s door, it sends a positive message about your company. Using one of the world’s most trusted, recognized brands says a lot about you.

One to Grow On. Not only will our integrated transportation network offer the flexibility to meet your growing needs, but our expanded capabilities in freight, supply chain management, international trade, financing and more, may also offer innovative solutions you might not have expected from UPS.

*Visit UPS.com® or call 1-800-PICK-UPS® for guarantee details, service availability, delivery time commitments or to request a pickup. Essential Contacts

Support Business Solutions UPS Customer Service UPS Supply Chain SolutionsSM Web site: UPS.com® Web site: ups-scs.com Telephone: 1-800-PICK-UPS® Telephone: 1-800-742-5727 E-: [email protected] UPS Trade DirectSM UPS Customer Service Web site: ups-scs.com/tradedirect (Spanish-speaking) Telephone: 1-800-742-5727 Telephone: 1-800-877-1548 UPS CapitalSM UPS International Web site: upscapital.com Customer Service Telephone: 1-800-637-0620 Web site: UPS.com Telephone: 1-800-782-7892 UPS Mail InnovationsSM E-mail: [email protected] Web site: upsmailinnovations.com Telephone: 1-800-742-5727 Access for the Hearing Impaired Web site: UPS.com The UPS StoreTM TTY/TDD: 1-800-833-0056 Web site: theupsstore.com Telephone: 1-858-455-8800 Tracking Information Web site: UPS.com UPS SonicAir® Telephone: 1-800-PICK-UPS Web site: sonicair.ups.com E-mail: [email protected] Telephone: 1-800-451-4550

UPS Zone Charts View or download at ondemandrates.ups.com Order by calling 1-800-PICK-UPS

UPS On-Call PickupSM Web site: UPS.com/pickup Telephone: 1-800-PICK-UPS

Billing Telephone: 1-800-811-1648

UPS WorldShip® Technical Support Telephone: 1-888-553-1118

UPS OnLine® Shipping Solutions Web site: UPS.com Telephone: 1-800-727-8100

UPS Professional Services Package Lab E-mail: [email protected] Telephone: 1-877-877-7229

UPS Hazardous Materials Support Center Web site: UPS.com Telephone: 1-800-554-9964 1

Table of Contents

Prepare Your Shipment Process Your Shipment (continued) Packaging Guidelines 2 Import Freight Collect 86 UPS-Provided Packaging 6 – Determine the Zone 86 Worldwide Zone Chart 88 Special Packaging Needs 8 UPS 3 Day Select and UPS Standard Zone Chart 91 Process Your Shipment – Taking Control of Your Import Costs 92 Determine the Service Option 10 – Shipment Pricing 92 – Domestic 10 – UPS Worldwide Express Plus 93-97 – International 14 – UPS Worldwide Express NA1SM 93-97 Determine Weight and Size 20 – UPS Worldwide Express 93-97 Determine the Rate – UPS Worldwide Expedited 98-101 SM – Domestic and International 23 – UPS 3 Day Select From Canada 102-103 Domestic 24 – UPS Standard From Canada 104-105 – Determine the Zone 24 – Shipping Information 25 Automated Processing 106 UPS SonicAir® 26-27 Manual Processing 109 ® ® UPS Next Day Air Early A.M. 28-31 Other Charges 123 UPS Next Day Air® 32-35 Service Restrictions 125 UPS Next Day Air Saver® 36-39 UPS 2nd Day Air A.M.® 40-43 Access to UPS 128 UPS 2nd Day Air® 44-47 UPS 3 Day SelectSM 48-51 Essential Information UPS Ground – Commercial 52-55 Track Your Shipment 130 UPS Ground – Residential 56-59 Understand Your Invoice 132 International 60 More UPS Business Solutions 135 – Export 60 – UPS Supply Chain SolutionsSM 135 Determine the Zone 60 – UPS Trade DirectSM 135 West and East State – UPS TradeAbilityTM 136 Classifications 61 – UPS Global AdvisorSM 136 Worldwide Zone Chart 62 – UPS CapitalSM 136 – To Canada 66 – UPS Mail InnovationsSM 137 Determine the Zone 66 – The UPS StoreTM 137 Canada Zone Chart 67 Terms and Conditions 138 – Shipment Pricing 72 – UPS SonicAir 73 Index 152 – UPS Worldwide Express PlusSM 74-77 – UPS Worldwide ExpressSM 74-77 – UPS Worldwide ExpeditedSM 78-81 – UPS Standard To Canada 82-85

Visit UPS.com® or call 1-800-PICK-UPS® for guarantee details, service availability, delivery time commitments or to request a pickup. 2

Packaging Guidelines Shipping Checklist

Make sure you: – Use adequate cushioning material. – Use a single address that – Use a rigid with flaps intact. – Use strong tape designed for has clear, complete delivery and return addresses. – Remove old , Hazardous shipping. Materials indicators and other – Do not use string or – Place a duplicate address label shipment markings from the box. over-wrap. inside the box. – Wrap items separately.

Step-by-Step

Help your package travel safely UPS recommends choosing a box 2. Measure and add together the to its destination. The four steps strength that is suitable for its length, width and height of the box. outlined here cover the key contents, based 3. Select the appropriate row where considerations in packing most on the UPS the criteria in both columns A and B articles with care. Box Strength are met. Guidelines. 1. Use a corrugated box. 4. Use column C to identify the Never exceed Use a new or “almost new” recommended Bursting Test strength the maximum corrugated box. The more a box box. Or, use column D to identify gross weight limit for the box, is used, the more it loses its original the recommended Edge Crush Test which is printed on the Box Maker’s protective qualities and may not strength box. At least one of these Certificate on the bottom flap adequately protect your shipment. specifications can be found on the of most . If you must reuse a box, make sure Box Maker’s Certificate. it is rigid and in excellent condition After years of testing and analysis, To prepare packages for UPS with no punctures, tears, rips or engineers at the UPS Professional shipment, you can use your own corner damage, and that all flaps Services Package Lab have packaging or available are intact. Shoe boxes, gift boxes developed box strength specifica- from UPS. We offer a variety of or other boxes are not tions for single-package distribution. containers free of charge for UPS recommended. Remove old address Refer to the chart on the following Air Services. To order these supplies, labels, Hazardous Materials indi- page for recommendations in deter- please visit “Get UPS Labels, Paks, cators such as diamond labels mining the proper size and maximum and More” within the Shipping tab and markings, as well as delivery gross weight limit of a box. at UPS.com®. Packaging supplies markings and from Follow these steps when using the and services are also available for the previous shipment. UPS Box Strength Guidelines chart purchase at all locations of The UPS to select the most appropriate box StoreTM and UPS Customer Center for your shipment. locations. Simply leave it to the 1. Weigh items to be shipped. experts to prepare your shipment (A double-wall corrugated for you. should be used for any item(s) weighing more than 80 pounds.) PREPARE YOUR SHIPMENT 3

Step-by-Step (continued)

UPS Box Strength Guidelines • Use multiple wraps/layers to ensure product is completely ABCD Maximum Weight Size Limit of Bursting Edge Crush protected, especially around of Box and Contents Box (inches)* Test Test (ECT) corners and edges. (lbs.) L + W + H (lbs. per sq. in.) (lbs. per in. width)

SINGLE-WALL CORRUGATED CONTAINERS – Inflatable packaging (air ) 30 75 200 32 • Used primarily as void-fill 40 75 200 40 material for lightweight items. 50 85 250 44 • Can be preformed to provide 65 95 275 55 80 105 350 NA proper cushioning performance DOUBLE-WALL CORRUGATED CONTAINERS for specific products. 60 85 200 48 • Extreme hot or cold temperatures 80 95 275 51 may affect the ability of air bags 100 105 350 61 to provide adequate product 120 110 400 71 protection. 140 115 500 82 150 120 600 NA • Not recommended for items with sharp corners or edges. The above box strengths are only guidelines to help assure the containment and protection of products transported through single-package distribution environments. They are not – Expanded polystyrene “peanuts” to be considered packaging specifications, and all packaged products should be tested • Used primarily as void-fill in accordance with industry-recognized performance tests to ensure the most appropriate material for lightweight items. level of product protection is achieved. • Overfill the box with peanuts, *The size limits on the above chart refer to the maximum size of a box that can be manu- then gently close the flaps factured based on the strength of the corrugated material. The size limits specified in this and seal. chart and on the Box Maker’s Certificate are for box strength properties and are unrelated to length and girth measurements used by UPS for oversize measurements. See page 22 • Due to the shifting and settling for how to calculate oversize measurements. properties of peanuts, it is recom- mended that a minimum of three 2. Provide internal protection. from shock and vibration which inches of cushioning be used It’s important to cushion the can pass from the outside of the around the contents. contents of your package properly. box to the contents. • Not recommended for use with Wrap each item separately. Each Proper cushioning material, com- flat, narrow or dense products item should be surrounded by at bined with a strong outer container, that may migrate to the edge least two inches of cushioning and will protect your shipment. Use or bottom of the during be placed at least two inches away enough cushioning material to transit. from the walls of the box. This will ensure that the contents cannot – Engineered foam enclosures prevent product-against-product move when you shake the box. • Should be preformed for specific damage and protect the contents The following materials can be products for proper cushioning used for cushioning and protection: performance. – Air-encapsulated plastic • Materials may include expanded (bubble pack) polystyrene, , • Designed to protect and cushion or copolymers. lightweight items. 4

Packaging Guidelines

Step-by-Step (continued)

– Foam-in-place (a foam, sprayed – Crumpled – not 3. Close it securely. into the box or mixed in packets, newspaper Proper is just as important that expands and forms a pro- • Used primarily as a void-fill as adequate cushioning. tective mold around contents) material for light- to medium- • Provides good cushioning when weight, non-fragile items. foam is evenly distributed around • To enhance performance, it is the contents. recommended that the paper • Select appropriate density of be tightly crumpled. foam to meet packaging needs • Use at least four inches of paper which can range from void-fill around and between the contents. application to high-performance Ensure that there is at least four cushioning. inches of packing on all six sides – Corrugated board of the box. To close a box securely, apply three • Can be laminated together to Clothing, blankets and pillows are strips of tape to both the top and form blocks or pads, which are not proper cushioning materials. bottom of the box, so the middle useful for blocking and bracing Fragile articles, such as electronics, and two edge seams are sealed items inside the box. , ceramics and artwork, need (see illustration above). Use a • Can also be die-cut, slit or scored suitable separation from each other strong tape such as the types to form trays, partitions or liners and from the corners, sides, top and described below: to increase package strength, bottom of the box. These articles – Pressure-sensitive plastic or nylon- improve performance or separate may require special packaging, reinforced tape items from each other within added cushioning or a double box • Use a tape at least two inches the package. for safe shipment. Please refer to or more in width. • Not recommended for fragile UPS.com® under “Special Packag- items. ing Needs.” For any additional assis- • Generally, the easiest, most tance with packing fragile objects, convenient tape to use. It is – Paper cushioning (multi-layered contact the UPS Professional versatile because it will adhere paper padding) – not newspaper Services Package Lab at without water and can stick to • Ideal for wrapping medium- [email protected] a variety of surfaces and shapes. to large-sized, non-fragile items or call 1-877-877-7229. and those that may require moisture absorption. • Excellent for void fill. PREPARE YOUR SHIPMENT 5

Step-by-Step (continued)

– Water-activated reinforced tape – Make every effort to obtain a – Remove or cross out old labels • Use 60-pound grade tape at least street address. If you do use a P.O. or markings. three inches wide. box address, the recipient’s tele- – Place a duplicate label or other phone number must be included • Reinforced fibers in the tape form of address information inside on the label. A package addressed provide additional strength, the package. to a P.O. box may experience making it less susceptible to – If using a mailing , place the delays and will not be covered splitting or tearing. label horizontally, with the sides of by any UPS Service Guarantee. the label pointing toward the ends • Caution: Adhesion to the An Address Correction charge of the tube, so the can be container may be affected by also will apply. Army Post Office scanned. If labeling an irregularly elements such as high humidity, (APO) and Fleet Post Office (FPO) shaped item, make sure the label wetness of tape or dust. addresses are not accepted by UPS. is placed on a flat surface to allow Do not use masking, , – Include the suite, apartment or for scanning. duct or water-activated paper tapes. unit number, if applicable. Failure – The smart labels produced by Also, do not use string or paper to do so may subject the shipper UPS WorldShip®, UPS over-wrap. to an Address Correction charge. Shipping, UPS CampusShipTM and 4. Use proper labeling. – Always include your complete UPS OnLine® Compatible vendor For timely and accurate delivery, return address with full street shipping systems include barcodes keep these points in mind when address and ZIP Code. For inter- and routing codes that help labeling your package: national shipments, include a ensure accurate routing and contact name, telephone number prompt delivery of your shipments. – Always include the receiver’s and postal code. complete address and ZIP Code. In addition, the use of smart labels For international shipments, include – Place the shipping label on the allows for fast access to tracking a contact name, telephone number top of the box. To avoid confusion, and delivery information. and postal code. place only one address label on the box. If using a packing slip, place it on the same surface of the box as the address label. – Do not place the label on a seam, edge, closure or on top of sealing tape. 6

UPS-Provided Packaging

You’ll find our packaging a bit “greener,” thanks to a joint project with the Alliance for Environmental Innovation. The changes made have helped conserve natural resources, save energy and reduce solid waste. And they make for pretty tough packaging, too.

UPS Express Whether shipping standard or legal-size documents or looking for a way to show your concern for the environment, UPS offers you several options. Letter-size Envelope is available in standard, window and reusable.

Dimensions: 12.5" x 9.5" SM Synchronizing the world of commerce 100 percent recycled fiber (80 percent post-consumer) Express Envelope Legal-size Envelope is available in two styles – with a built-in label pouch or reusable. Dimensions: 15" x 9.5" Can be used for A4-size documents 100 percent recycled fiber (80 percent post-consumer) There is no weight limit for UPS Next Day Air® Express used for correspondence, urgent documents and electronic media. Synchronizing the world of commerceSM

For UPS Worldwide ExpressSM, the UPS Express Envelope may be used only Legal Express Envelope for documents of no commercial value. There is no weight limit. When shipping internationally, the UPS Express Envelope may be used only for items that are considered to be documents by the destination country. Call 1-800-782-7892 for a list of items that meet this classification, or go to UPS.com/globaladvisor. The UPS Express Envelope is now available with a “window,” making it ideal for labels printed on plain paper. Simply insert the printed label into the built-in pouch, and you’re ready to go! Available for letter- and legal-size documents.

UPS Express Pak Made from tear-resistant material and ideal for flat, unbreakable items, such as large reports or bulky documents. Charges are based on weight and zone.* Dimensions: 16" x 12.75" 15 percent post-consumer content Synchronizing the world of commerceSM

Express Pak UPS Express Box This sturdy box is perfect for a wide variety of merchandise. Charges are based on weight and zone.* Available in three sizes. Dimensions: 17.5" x 12.5" x 3" (large) *Dimensional 15.125" x 11.25" x 3" (medium) weight may apply. See pages 20 and 12.25" x 10.875" x 2" (small) 21 for details. 90 percent post-consumer fiber PREPARE YOUR SHIPMENT 7

UPS Express Tube Protects larger documents that should be rolled instead of folded, SM erce mm f co ld o wor the izing hron Sync

SM rce f comme orld o such as blueprints, charts, maps, drawings and posters. ng the w Synchronizi Charges are based on weight and zone.* Dimensions: 38" x 6" x 6" x 6" 90 percent post-consumer fiber

UPS10 Kg Box® and UPS 25 Kg Box® Charges are based on flat rate and zone. Export forms are included. Shipments exceeding the maximum weights will be charged the regular UPS Worldwide Express PlusSM or UPS Worldwide ExpressSM rate. Available only when the shipper is paying the freight charges.

ceSM ommer rld of c the wo onizing Dimensions: 19.75" x 17.25" x 13.875" (25 Kg Box/55 lbs.) Express Box Synchr 25 Kg 16.5" x 13.25" x 10.75" (10 Kg Box/22 lbs.) 25 Kg Express Box

Choose Your Packaging We offer a variety of free containers for selected services. To request supplies, visit “Get UPS Labels, Paks, and More” within the Shipping tab at UPS.com® or call 1-800-PICK-UPS®. Other packaging supplies and services are sold at all locations of The UPS StoreTM and UPS Customer Center locations. Simply leave it to the experts to prepare your shipment for you.

Refer to the chart below to select your packaging. UPS packaging is provided free of charge to customers shipping by the following services in the chart below.

Air Packaging – Free of Charge

UPS Next Day UPS Next UPS Next Day UPS 2nd Day UPS 2nd UPS Worldwide UPS Worldwide UPS Worldwide Air® Early A.M.® Day Air® Air Saver® Air A.M.® Day Air® Express PlusSM ExpressSM ExpeditedSM UPS Express Envelope UPS Express Pak UPS Express Box UPS Express Tube *Dimensional weight UPS 10 Kg/ may apply. See pages UPS 25 Kg Box 20 and 21 for details. 8

Special Packaging Needs

If you ship the following items, consider their special packaging needs.

Irregularly Shaped Items and Bare Metals Tape the address label on a flat surface of the item being shipped. Cover the label 1 OF 2 12 LBS AL NATION S INTER SHIPPER 6-7890 (123) 45 OR ET 5TH FLO RE STRE ANYWHE 1550 W 027-3129 AZ 85 PHOENIX SHIP JOHN SMITH (987) 654-3210 TO: ABC COMPANY FLOOR 4 LDING 3 -6672 BUI 84170 123 MAIN STREET TY UT AKE CI SALT L 0-00 with clear tape. Do not use “flying tags” attached by string or metal. Blunt all UT 841 706672 420841

1 234 567 5E 03 1 UPS GROUNDZ 123 4 ING #: 1 TRACK

34 5671 5E 03 12 sharp or protruding edges with taped-on, corrugated cardboard pieces. Protect the 1Z 123 4 surface of the item as needed. An Additional Handling charge will apply. See page 123 for details.

Fabric and Wallpaper Rolled goods travel best when shipped in corrugated boxes. If a fabric or wallpaper roll is shipped in a , it is recommended to use a bag with a minimum thickness of six mils. Make sure the bag is tightly wrapped and taped against the roll to reduce the risk of tearing. A tail on an item shipped in a bag must be compressed to the body of the item using tape. Place the address label on a flat surface of the item being shipped. Place duplicate address labels inside cores or between top

1 OF 2 12 LBS

SHIPPERS INTERNATIONAL (123) 456-7890 T 5TH FLOOR 1550 W ANYWHERE STREE PHOENIX AZ 85027-3129 JOHN SMITH SHIP (987) 654-3210 72 TO: ABC COMPANY 70-66 T 841 BUILDING 3 FLOOR T4 Y U 123 MAIN STREETKE CI LT LA layers of material. An Additional Handling charge may apply. See page 123 for details. SA UT 841 0-00

6672 4170 4208

5671 OUND 1234 GR 5E 03 S 123 4 UP #: 1Z KING TRAC

671 1234 5 45E 03 1Z 123 Tires Apply a wide band of pressure-sensitive tape through the center and completely around the body of the tire so that the tape is attached to itself. Attach your address label to the tape band where it covers the tread. Cover the entire label with clear tape. An Additional Handling charge will apply. See page 123 for details.

HAZARDOUS MATERIALS/DANGEROUS GOODS SHIPPING PAPER EMERGENCY CONTACT NUMBER REFERENCE NUMBER ACCOUNT NUMBER PLEASEPLEASE REMOVEREMOVE THISTHIS Hazardous Materials Description and Quantity STUBSTUB Hazardous Materials ATAT PERFORATIONPERFORATION Please see page 125 for service restrictions related to shipping Hazardous Materials REMOVE THIS COPY AND APPLY TO PACKAGE

Account Number Emergency Contact Number For Air Services Only This shipment is within the limitations prescribed for: (Delete Non-Applicable Mode) Reference Number Passenger Cargo Aircraft Aircraft Only and International Dangerous Goods. For additional information, refer to the UPS Hazardous Materials Description and Quantity CARRIER USE ONLY INITIALS DO NOT REMOVE THIS COPY PLEASEPLEASE SHIPPER'S CERTIFICATION DATE REMOVEREMOVE ® I hereby declare that the contents of this consignment are fully and accurately described above by the proper shipping name and are THISTHIS classified, packaged, marked and labeled/placarded, and are in all SLIC respects in proper condition for transport according to applicable FOR UPS AIR SERVICES ONLY STUBSTUB Guide for Shipping Ground and Air Hazardous Materials at UPS.com . W5/03 02111408 international and national Inc. America, of Service Parcel United by 1998 © governmental regulations. If this shipment contains radioactive material acceptable for passenger aircraft, such material is intended for use in, or incident to, research, medical diagnosis or treatment. This shipment is within the limitations prescribed for: NO. OF PACKAGES ATAT PASSENGER AIRCRAFT CARGO AIRCRAFT ONLY

SHIPPING PAPER PERFORATIONPERFORATION SIGNATURE DATE (Delete non-applicable) 1 HAZARDOUS MATERIALS I hereby declare that the contents of this consignment are fully and accurately Carrier Use Only described above by the proper shipping name and are classified, packaged, marked and labeled/placarded, and are in all respects in proper condition for transport Initials according to applicable international and national governmental regulations. If this shipment contains radioactive material acceptable for passenger aircraft, such material is SLIC intended for use in, or incident to, research, medical diagnosis or treatment.

Date Signature Date

Page 1 of 1 1 Package Bundled or Strapped Boxes Only same-sized boxes may be strapped together. Use a minimum of four criss-

1 OF 2 12 LBS ONAL RNATI S INTE HIPPER S -7890 3) 456 (12 R REET FLOO RE ST 5TH YWHE 9 W AN 27-312 1550 Z 850 NIX A PHOE SMITH JOHN 210 SHIP ) 654-3 (987 PANY 4 TO: COM LOOR 72 ABC G 3 F 70-66 UILDIN EET 841 B AIN STR Y UT crossed bands, two in each direction. An address label must be placed on each 123 M KE CIT A 0 SALT L 1 0-0 UT 84

72 17066 42084

D 1 N 34 567 ROU 03 12 S G 23 45E UP #: 1Z 1 KING box. When boxes together, each box must be strong enough to hold TRAC 1Z 123 45E 03 1234 5671 the total weight of the strapped bundle. For example, if two 15-pound boxes are banded together into a 30-pound package, both components should be in boxes with at least a 30-pound weight capacity. An Additional Handling charge may apply. See page 123 for details.

Packages Weighing More Than 70 Pounds HEAVY Packaging materials need to be evaluated carefully for packages weighing more PACKAGE than 70 pounds. WEIGHT lbs – Boxes need to be of strong construction, preferably with seams that are stitched or stapled, not glued. Identify the strength of the box by checking the Box Maker’s 70 lbs+ Certificate to make sure the size limit and gross weight limit are not exceeded. 31.5 kg+ For recommendations on determining the proper size and maximum gross weight 011468 limit of a box for individual package shipments, refer to the UPS Box Strength Guidelines chart on page 3. PREPARE YOUR SHIPMENT 9

Packages Weighing More Than 70 Pounds (continued) – Use a box that has not been compromised by humidity or prior-use wear and tear. – Seal with heavy-duty tape, preferably reinforced, by applying three strips to both the top and bottom of the box so the middle and two edge seams are sealed. – Dense cushioning material is a must. Expanded polystyrene “peanuts” and crumpled paper are not acceptable because they crush and shift under heavy loads. Customized corrugated board or engineered foam enclosures are more suitable and reinforce the rigidity of the outer box. – A UPS Heavy Package sticker is required whenever you ship packages weighing more than 70 pounds. Place the sticker to the right of the address label, and write the package’s weight in the white box. Visit “Get UPS Labels, Paks, and More” within the Shipping tab on UPS.com® or call 1-800-PICK-UPS® to request Heavy Package stickers.

Large Packages For all packages that exceed 130 inches in length and girth combined: Container – Use a box that has not been compromised by humidity or prior-use wear and tear. – Ensure the box is of adequate strength for the size and weight of the product by checking the Box Maker’s Certificate to ensure the size limit and weight limit of the box have not been exceeded. • Start by calculating the size of the box by adding the length, width and height of the box together. Compare this value with the size limit specified on the Box Maker’s Certificate. Next, compare the shipment weight of the box with the weight limit specified on the Box Maker’s Certificate. • If either the size limit or weight limit has been exceeded, it will be necessary to use a stronger box. For recommendations on determining the appropriate strength of a box for individual shipments, refer to the UPS Box Strength Guidelines chart on page 3. – Containers made from materials other than corrugated paperboard (such as wood, plastic, poly bags, etc.) should be constructed as appropriate for the product’s weight and size to provide adequate protection. Cushioning – Select appropriate cushioning materials (such as engineered foam enclosures, foam-in-place or custom corrugated board) to provide adequate protection for the product’s size and weight configuration. – Expanded polystyrene “peanuts” and crumpled paper may not be appropriate for large packages as they may crush, shift or settle and expose the product to a high risk of damage. Closure – Large packages also need a more robust closure to prevent package failure during handling and delivery. Use reinforced or stronger packaging tapes or heavy-gauge staples.

UPS Professional Services Package Lab The UPS Professional Services Package Lab helps customers find effective and cost-efficient packaging for products. Packaging engineers evaluate the current or proposed package, conduct a variety of industry-accepted tests, and prepare a written report that recommends modifications to improve performance, economy and efficient use of materials. The package lab also monitors the latest developments in package-testing research worldwide. Contact the package lab at [email protected] or call 1-877-877-7229 for details.

Packaging Have your items organized and expertly packed at your nearest location of The UPS StoreTM. The UPS Store locations offer custom handling and packaging for large items – from blanket wrap to custom and crating. Regardless of the size or shape of your items, locations of The UPS Store can service your air and motor freight needs. For more information or to find a location near you, please contact 1-800-PICK-UPS or visit UPS.com. 10

Determine the Service Option – Domestic

We have more guaranteed*, time-definite delivery options than ever. When do you need it there? UPS SonicAir® time in transit. Optional Saturday UPS 2nd Day Air A.M.® Guaranteed delivery coast-to- delivery is available to destinations Guaranteed on-time delivery by coast, usually in four to six hours. where the weekday guaranteed 12:00 p.m. on the second business Available 24/7/365. Specific delivery time is either 10:30 a.m. day to metropolitan commercial delivery time guaranteed at time or noon. Saturday delivery is guar- destinations where UPS Next Day of order placement. anteed by 12:00 p.m. or 1:30 p.m. Air delivery is committed by where the weekday guaranteed 10:30 a.m. Not available to desti- UPS Next Day Air® Early A.M.® delivery time is 10:30 a.m. or noon, nations where UPS Next Day Air Guaranteed on-time overnight respectively. Optional Saturday delivery is committed by 12:00 p.m. delivery on business days by pickup is available in most or end of day. Not available to 8:00 a.m. to major cities in the U.S. locations. residential destinations. Optional 48 contiguous states and by Saturday pickup is available. 8:30 a.m. to most other U.S. cities, UPS Next Day Air Saver® including Anchorage, Alaska. Guaranteed on-time delivery by UPS 2nd Day Air® 3:00 p.m. or 4:30 p.m. the next Guaranteed delivery to all 50 states Optional Saturday pickup and business day to commercial and Puerto Rico by the end of the delivery service is also available. destinations where UPS Next second business day. Optional Saturday delivery guarantees delivery Day Air delivery is committed by Saturday pickup is available. by 9:00 a.m. or 9:30 a.m., one hour 10:30 a.m. or noon, respectively. later than the guaranteed weekday UPS 3 Day SelectSM delivery time. Shipments to residential locations Guaranteed delivery by the end within the UPS Next Day Air Saver of the third business day to and UPS Next Day Air® area are delivered by end of day. from every address in the 48 Guaranteed on-time delivery to all contiguous states. 50 states and Puerto Rico by 10:30 Not available to destinations where a.m., noon or end of the next busi- UPS Next Day Air is committed UPS Ground ness day, depending on destination. for end of day. Guaranteed day-definite delivery Some shipments to and from certain to all 50 states and Puerto Rico. locations may require additional

Additional Domestic Services

Additional services are available with all UPS domestic service options except UPS SonicAir, unless otherwise indicated. Collect On Delivery (C.O.D.) C.O.D. Enhancement Products UPS C.O.D. AutomaticSM Service C.O.D. service is available for pack- UPS CapitalSM, the financial services A UPS Capital C.O.D. enhancement ages shipped throughout the United business unit of UPS, offers C.O.D. service that ensures advance funding States and Puerto Rico. Currency Enhancement Services to help of UPS C.O.D. remittances and is not accepted for payment. The companies manage their businesses eliminates manual check processing service charge is $7.50 per package. more efficiently. Benefits may include tasks via electronic funds transfers *Visit UPS.com® C.O.D. service is not available when improved cash flow, reduced directly into your designated bank or call using a UPS 3 Day Select Same- administrative resources, lower accounts. Customers are sent daily ® 1-800-PICK-UPS Day Pickup shipping document check processing costs, financial reports of payments received, net for guarantee or a UPS Ground Same-Day Pickup management for C.O.D. remittances deposits to accounts and total details, service availability, shipping document. See page 109 and decreased risk of non-payment. returned items. To qualify, customers delivery time for an explanation of UPS 3 Day Select To learn more about how UPS Capital must have minimum annual C.O.D. commitments Same-Day Pickup and UPS Ground may help your company, visit remittances of $30,000. or to request Same-Day Pickup shipping upscapital.com or call a pickup. documents. 1-800-637-0620. PROCESS YOUR SHIPMENT 11

Additional Domestic Services (continued)

UPS C.O.D. SecureSM Service Hold for Pickup a Saturday Delivery routing label. A UPS CapitalSM C.O.D. enhancement Hold for Pickup service is available The charge for this Saturday deliv- service that provides all the benefits at no additional charge. We’ll deliver ery service is $12.50 per Express of UPS C.O.D. Automatic, but also the package to the UPS Customer Envelope or package. This fee is provides protection for returned Center you select and telephone billed to the payer of the transpor- C.O.D. checks up to a specified limit. the consignee for pickup. tation charges. Requires minimum annual C.O.D. Packages are usually available If a Saturday pickup is requested, remittances of $50,000 to qualify. by 8:30 a.m. on the scheduled the charge per Express Envelope UPS C.O.D. ElectronicSM Processing day of delivery. When picking up or package is $12.50. This service Use UPS WorldShip®, UPS Internet the package, the recipient may is available for UPS Next Day Air Shipping, UPS CampusShipTM or a be required to present a driver’s Early A.M., UPS Next Day Air, UPS OnLine® Compatible vendor license or other photo identification. UPS Next Day Air Saver, UPS shipping system. Simply type in Packages not picked up within five 2nd Day Air A.M.® and UPS 2nd the package and C.O.D. information business days of arrival will be Day Air®. If a Saturday pickup is and the shipping system will returned. scheduled, but nothing is shipped, produce a barcoded address label a $12.50 service charge will be Hold for Pickup service is not that contains all C.O.D. information. assessed. available for Saturday delivery Manual C.O.D. Tags shipments. Call 1-800-PICK-UPS® UPS Return Services To use a manual C.O.D. tag, type to determine the most convenient UPS ReturnsSM or print an address label and UPS Hold for Pickup location. UPS offers several convenient options attach it to the top of your package. for the return of packages to your For each package, complete an Complete a UPS C.O.D. tag per the location with shipping charges address label showing the words instructions on the tag and specify billed to you. Your customers can “Hold for Pickup,” the consignee’s the exact amount due. Then, attach request a pickup at UPS.com name, telephone number, the name the C.O.D. tag to the package, or by calling 1-800-PICK-UPS.* of a contact person and the full covering the address label. Retain address of the UPS Customer Center. Print Return Label – Print a label the “Shipper Receipt” portion for In addition, apply a UPS Hold for for the return of a UPS-compatible your records. Pickup label above the address package** within the United States. A UPS C.O.D. tag must be attached label on the package. Visit “Get UPS For a service charge of $.50, you to each package for which a C.O.D. Labels, Paks, and More” within the generate the label and include it in amount is to be collected. Shipping tab on UPS.com® or call an outbound shipment or distribute 1-800-PICK-UPS to order Hold separately to your customer, who Declared Value for Carriage *Additional pickup for Pickup labels. then applies the label to the pack- A package is automatically protected fees apply. age and drops it off at any location against loss or damage up to $100. Saturday Delivery and Pickup **A package fitting this of The UPS StoreTM, UPS Drop Box†, Additional protection up to $50,000 Saturday delivery is available for description does not UPS Customer Center, UPS Authorized per package is available upon Express Envelopes and packages need to be originally Shipping OutletSM or pickup location, request. Refer to the “Terms and shipped via UPS Next Day Air® delivered by UPS, but or gives it to a UPS service provider. Conditions” beginning on page 138 Early A.M.® and UPS Next Day Air® should fall within UPS Available via UPS Next Day Air, size and weight limits for more information. Declared services. Saturday delivery is not UPS 2nd Day Air, UPS 3 Day SelectSM and conform to UPS Value charges are listed below: available for Express Envelopes and UPS Ground services, where packaging guidelines. and packages shipped via UPS Next available, for shippers using Declared Value Charges Day Air Saver® service. Refer to †The maximum accept- WorldShip, UPS Internet Shipping, able size for each $0.00-$100 $0.00 UPS.com or call 1-800-PICK-UPS UPS CampusShip, or a UPS OnLine Drop Box package for delivery areas. Each Express $100.01-$300 $1.20 minimum Compatible vendor shipping system. is 16" x 13" x 2". Envelope or package must bear $300.01-$50,000 $.40 per $100 of value 12

Determine the Service Option – Domestic

Additional Domestic Services (continued)

Electronic Return Label – 1 UPS Pickup Attempt – Request location and pick up the package. Electronically transmit a label via a pickup for the easy return of a If the package cannot be picked up e-mail to your customer for the UPS-compatible package* within on the first attempt, we will attempt easy return of a UPS-compatible the United States. Available via to pick up the package on each of package* within the United States. UPS Next Day Air, UPS 2nd Day Air, the next two business days. If the Available via UPS Next Day Air®, UPS 3 Day Select and UPS Ground package cannot be picked up after UPS 2nd Day Air®, UPS 3 Day SelectSM services, where available, for ship- the third attempt, the Call Tag will and UPS Ground services, where pers using WorldShip, UPS Internet be returned to UPS, and the trans- available, for shippers using UPS Shipping, UPS CampusShip, a UPS portation charges will be credited WorldShip®, UPS Internet Shipping OnLine® Compatible vendor ship- to the shipper. or UPS CampusShipTM for a service ping system or Returns on the Web UPS Authorized Return Service® charge of $1. Your customer prints for a service charge of $4. If the (ARS) – A contractual service where the label, applies it to the package, package cannot be picked up on UPS provides you with preprinted then drops off the package at any the first attempt, we will leave the return labels you send to your location of The UPS StoreTM, UPS return label at the pickup location. customers. We will preprint the Drop Box**, UPS Customer Center, Your customer then applies the label return destination on the return UPS Authorized Shipping OutletSM to the package and drops it off at label according to your specifica- or pickup location, or gives it to any location of The UPS Store, UPS tions and provide you with an ample a UPS service provider. Drop Box**, UPS Customer Center, supply of return labels. Choose UPS Authorized Shipping Outlet or Print and Mail Return Label – package return via UPS Next Day pickup location, or gives it to a UPS Provides your customer with a pre- Air, UPS 2nd Day Air, UPS 3 Day service provider. printed label via mail for the return Select and UPS Ground. You have of a UPS-compatible package* 3 UPS Pickup Attempts – Request the option of including a return within the United States. Available a pickup for the return of a UPS- label with your outbound shipment via UPS Next Day Air, UPS 2nd Day compatible package* within the or distributing the label separately Air, UPS 3 Day Select and UPS United States. Available via UPS to your customer, who then applies Ground services, where available, Next Day Air, UPS 2nd Day Air, the label to the package and drops for shippers using WorldShip or UPS UPS 3 Day Select and UPS Ground it off at any location of The UPS ReturnsSM on the Web. For a service services, where available, for Store, UPS Drop Box**, UPS Customer charge of $2.25, we print the label shippers using WorldShip, UPS Center, UPS Authorized Shipping upon your request and mail it to Internet Shipping, UPS CampusShip, Outlet or pickup location, or gives *A package fitting your customer, who applies the label a UPS OnLine Compatible vendor it to a UPS service provider. to the package and drops it off at shipping system or Returns on the this description UPS Returns on the Web does not need to any location of The UPS Store, UPS Web for a service charge of $5.25. An innovative, Web-enabled, be originally Drop Box**, UPS Customer Center, If the package cannot be picked up contractual return service designed delivered by UPS, UPS Authorized Shipping Outlet on the first attempt, we will attempt to expedite business returns by but should fall or pickup location, or gives it to to pick up the package on each of automating the returns process within UPS size a UPS service provider. the next two business days. If the completely from your Web site. and weight limits package cannot be picked up after and conform to SM Labels are transmitted electronically UPS Returns Plus the third attempt, the return label UPS packaging to your customers and can be UPS Returns Plus makes returns will be returned to UPS. guidelines. more convenient for you and your affixed to the package(s) intended **The maximum customers with the following Call Tag – Request a pickup, via to be returned. Your customer acceptable size options. We’ll even take the return UPS Ground, for the return of a applies the label to the package for each Drop label to your customer’s pickup UPS-compatible package*. Available and drops it off at any location of Box package is location when we pick up the via UPS Ground service, where avail- The UPS Store, UPS Drop Box**, 16" x 13" x 2". package. Your customers can able, for shippers using Electronic UPS Customer Center, UPS Authorized †Additional pickup request a pickup at UPS.com® Data Interchange (EDI) transmis- Shipping Outlet or pickup location, fees apply. or by calling 1-800-PICK-UPS®.† sions, or by completing the manual or gives it to a UPS service provider. Call Tag form for a service charge Other return services available of $5.75. We will take the package include Print and Mail Return Label, label to your customer’s pickup 1 UPS Pickup Attempt and 3 UPS PROCESS YOUR SHIPMENT 13

Additional Domestic Services (continued)

Pickup Attempts. Key features of Restrictions on Return Services this service include reduced process- – A pickup charge of $10 may be ing time, full package tracking and assessed when pickup is requested improved customer service. UPS for a UPS 3 Day SelectSM or UPS ReturnsSM on the Web is hosted by Ground Return Service package an Application Service Provider when no other packages (ASP), which means you won’t are shipped. have to maintain this service on – Return Services are valid for the your server, and you’re sure to 50 United States. Shipments from have the most up-to-date program. Puerto Rico to the United States Available for setup on your Web site are not permitted. or in your customer service center. Visit UPS.com® or call 1-800-PICK-UPS® to determine whether UPS Returns on the Web is the appropriate solution for your business.

UPS GUARANTEED SERVICE OPTIONS* Domestic

SAME DAY UPS SonicAir® • Coast-to-coast, 24/7, 365 days a year 1 DAY UPS Next Day Air® Early A.M.® • By 8:00 a.m. on the next business day; Saturday service available UPS Next Day Air® • By 10:30 a.m. on the next business day; Saturday service available UPS Next Day Air Saver® • By 3:00 p.m. the next business day 2 DAYS UPS 2nd Day Air A.M.® • By 12:00 p.m. on the second business day to commercial destinations UPS 2nd Day Air® • By end of the second business day 3 DAYS UPS 3 Day SelectSM • By end of the third business day in the 48 contiguous states BY DATE SCHEDULED UPS Ground • Day-definite to all 50 states and to Puerto Rico

*For guarantee details, service availability and delivery time commitments, visit UPS.com® or call 1-800-PICK-UPS®. 14

Determine the Service Option – International International Export

Guaranteed* door-to-door, customs-cleared delivery to more than 215 countries and territories. UPS SonicAir® UPS Worldwide ExpressSM UPS Worldwide ExpeditedSM Guaranteed delivery from the Guaranteed delivery to more Guaranteed delivery to more than United States to more than 180 than 215 countries and territories. 61 destination countries: countries and territories worldwide. Delivery is guaranteed next day to – To Canada, typically within two Service is typically completed Canada, by 10:30 a.m. or noon the business days to most destinations. within 24 hours, including customs second business day to business – To Mexico, typically within three clearance. Specific delivery time centers across Europe, and by end business days. guaranteed at time of order of the second business day to all placement. other destinations in Europe, Asia – To major destinations in Europe, Asia, and Central and South SM and Latin America. UPS Worldwide Express Plus America, typically within four Guaranteed delivery by 8:30 a.m. When you call for an early pickup or five business days. on the next business day to major from select U.S. cities, overnight metropolitan areas in Canada. delivery of Express Envelopes and UPS Standard To Canada Guaranteed delivery by 9:00 a.m. documents is guaranteed by the Guaranteed, economical ground the second business day to major end of the next business day to the delivery to most addresses in the business centers in Europe. world’s most important business 10 provinces of Canada. centers in Europe, Asia and Mexico.

International Import Freight Collect

Guaranteed* door-to-door, customs-cleared delivery from more than 170 countries and territories. Note: For SM SM SM international UPS Worldwide Express Plus UPS Worldwide Express UPS 3 Day Select From Canada shipping Guaranteed delivery by 8:00 a.m. or Guaranteed overnight delivery Guaranteed delivery by the end of information, 8:30 a.m., depending on destination, of Express Envelopes, documents the third business day from most visit UPS.com/ from major business centers around and packages from major business locations in Canada to every address globaladvisor. the world to major business centers centers across Canada and Mexico. in the 48 contiguous states. in the United States. Add $40 to Two-day package delivery is Note: 10:30 a.m. UPS Standard From Canada delivery locations the appropriate Worldwide Express guaranteed by 10:30 a.m. from Guaranteed, economical ground are the same as rate for a Worldwide Express Plus major business centers in Europe, delivery from Canada to every Next Day Air delivery shipment. Asia and Latin America. Day-definite address in the 48 contiguous states. commitment times service is guaranteed by 10:30 a.m. UPS Worldwide Express NA1SM in the U.S. Certain from all other locations worldwide. locations will require Guaranteed overnight delivery additional time in across the United States from many UPS Worldwide ExpeditedSM transit. For specific major European business centers. Guaranteed service available from time in transit Worldwide Express packages and more than 61 countries: information, visit Express Envelopes may be delivered ® – From Canada, typically within UPS.com or call by 10:30 a.m. the next business day 1-800-PICK-UPS®. two business days. if an early pickup is requested by – From Mexico, typically within *Visit UPS.com for the shipper in the origin country. guarantee details, three business days. service availability Add $2 to the appropriate – From Europe, Asia, and Central or delivery time Worldwide Express rate for a and South America, typically commitments. Worldwide Express NA1 shipment. within four to five business days. PROCESS YOUR SHIPMENT 15

Additional International Services

The information below applies to all levels of UPS international service except UPS SonicAir®, unless otherwise noted. Billing Options 138 for more information. Declared maintain records on all importation The Billing Options charges per Value charges are listed below: into Canada for a period of time shipment are: prescribed by the Canadian govern- Declared Value Charges – $15 Bill Duty/Tax and Shipping ment (for U.S. NRI account holders, Charges to Shipper (Free $0.00-$100 $0.00 that period is six years). Domicile). $100.01-$300 $1.20 minimum The NRI option can be utilized on – $15 Third Party Free Domicile $300.01-$50,000 $.40 per $100 air or ground shipments. Shippers (Third Party pays Duty/Tax of value should mark the “Prepaid” billing and Shipping Charges). Shipments greater Multiply declared option on the waybill, record their – $15 Delivered Duty Paid, than $50,000** value by .004 six-digit NRI shipper number in the “Shipper’s UPS Account No.” section V.A.T. Unpaid. **$50,000 maximum declared value per package of the waybill and record their NRI Certificate of Origin brokerage account number in the Can be prepared by UPS on behalf Non-Resident Importer (NRI) “Special Instructions” section of of the shipper for goods manufac- Applicable When Shipping to the waybill. Customers who would tured and originating within the Canada. If you use the Bill Duty, like to set up an NRI account must United States. The fee is $10 per Tax and Shipping Charges to Shipper contact their UPS representative. shipment. (Free Domicile billing option) Saturday Delivery frequently, you should open an Currency Conversion Rate Fee Saturday delivery is available for NRI account. Charges to a payer’s account in a UPS Worldwide Express PlusSM and foreign currency will be converted A Non-Resident Importer is a UPS Worldwide ExpressSM. Refer to to the payer’s currency using a shipper in the United States who UPS.com® or call 1-800-782-7892 weekly exchange rate secured acts as the importer of record to for delivery areas. Each Express through Major Money Center the Canadian government. The Envelope or package must bear Banks. The fee is .75 percent of shipper files the Power of Attorney a Saturday Delivery routing label. the currency amount converted. (clearance authorization) with UPS A $12.50 fee for each shipment is Declared Value for Carriage for clearance of goods in Canada billed to the payer of the transpor- A shipment is automatically pro- and is responsible for the payment tation charges. of all Canadian duties, taxes and tected against loss or damage up Shipper’s Export brokerage fees. The customs- to $100. Additional protection up Declaration (S.E.D.) clearance process is transparent to to $50,000 per package is available We can prepare and file an S.E.D. on the consignee: The consignee is not upon request. Refer to the “Terms your behalf when all data required involved. Goods are delivered after and Conditions” beginning on page is provided and we obtain proper clearance. The shipper undertakes Power of Attorney. The charge per all importing responsibilities as shipment is $10. required by Canadian law and must 16

Determine the Service Option – International

Additional International Services (continued)

UPS Exchange CollectSM The notification includes UPS bank Who Should Use Our alternative to an international account and routing instructions. UPS Exchange CollectSM? C.O.D., UPS Exchange Collect offers 3. The importer instructs their bank – Companies looking to expand into a fast, simple payment alternative to wire transfer payment to the UPS new global areas and grow their for international trade. This contract- bank account. UPS will not accept customer base without assuming only international service streamlines cash, checks, credit cards, PayPal additional payment risk. payment for goods with this process: or Western Union money/wire – Companies looking to increase 1. Importer and exporter agree to transfers. top-line international sales with- purchase and sale terms and specify 4. After UPS receives payment, the out a corresponding increase UPS Exchange Collect for financial shipment is delivered to the importer. in accounts receivables. settlement. 5. Upon verification of delivery, – Companies that want to improve 2. The exporter ships the goods by UPS remits funds to the exporter. customer service by fulfilling UPS. UPS notifies the importer that customer orders in much less time a shipment is in transit and pay- than required to complete most ment must be made before delivery. letters of credit. UPS GUARANTEED SERVICE OPTIONS* – Companies with late-paying International customers or high receivables write-offs. Import/Export For information on origin and BEST AVAILABLE FLIGHT destination countries where UPS UPS SonicAir® Exchange Collect services are avail- • From the U.S. to more than 180 countries and territories; typically able, please call 1-800-782-7892 completed within 24 hours or visit UPS.com®. 1 OR 2 DAYS UPS World EaseSM SM UPS Worldwide Express Plus A contract service for companies • Day-definite by 8:00 a.m. for import, 8:30 a.m. or 9:00 a.m. for export with shipments to multiple UPS Worldwide ExpressSM consignees in a single country on • Day-definite the same day. This service also • Overnight to/from Canada provides a solution for shipments • 2 days to/from Europe destined to multiple consignees 2 TO 5 DAYS within the European Union. UPS Worldwide ExpeditedSM Through an automated shipment • Day-definite service to 61 countries throughout Europe, Asia and Latin America preparation process, summary documentation is prepared and BY DATE SCHEDULED transmitted with your shipments UPS Standard To/From Canada to UPS, enabling a single customs- • Day-definite clearance procedure covering all • Guaranteed, economical ground delivery shipments in the consolidation. This guaranteed service is a feature Import Only of UPS Worldwide Express NA1SM, NEXT DAY FROM EUROPE UPS Worldwide ExpressSM, UPS UPS Worldwide Express NA1SM Worldwide ExpeditedSM and UPS • Overnight from Europe Standard To Canada. WITHIN 3 DAYS FROM CANADA As multiple shipments will travel UPS 3 Day SelectSM together until customs clearance, • By the end of the third business day from Canada to the transit times may vary from tradi- 48 contiguous states tional single-shipment transit times. *For guarantee details, service availability and delivery time commitments, Call 1-800-782-7892 for further visit UPS.com® or call 1-800-PICK-UPS®. information. PROCESS YOUR SHIPMENT 17

Customs Brokerage Services non-routine services that include our control, such as a government The following applies per shipment formal entry clearance, live entry agency hold. for imports into the United States: clearance, temporary import bonds – Customs clearance for UPS small – All UPS Worldwide Express PlusSM, and duty drawbacks. In addition, package shipments specified UPS Worldwide Express NA1SM, UPS can provide customs clearance here applies only to the former UPS Worldwide ExpressSM, UPS for other ocean, air cargo, truck UPS Customhouse Brokerage Worldwide ExpeditedSM and UPS and rail U.S. imports. The importer offices, which are strictly engaged 3 Day SelectSM From Canada rates is responsible for all brokerage in the processing of international include routine customs clearance. fees, including duties and taxes. small package shipments. Other Routine customs clearance is built See chart below and next page UPS Supply Chain SolutionsSM into your rates when you use UPS for details. customs brokerage offices charge to perform the customs clearance – The UPS Service Guarantee does fees for clearance of small pack- for any of these services. not apply when customs clearance ages and freight. is performed by brokerage offices – UPS also provides services For more information on any other than those designated by designed to facilitate movements of our brokerage services, call UPS, or if a service delay is the of your UPS Standard shipments 1-800-782-7892. to and from Canada and other result of certain events beyond

Entry Preparation Charges for Importing into the United States All rates and values are shown in U.S. funds. Rates do not include applicable taxes.

UPS Worldwide Express PlusSM UPS Worldwide Express NA1SM UPS Worldwide ExpressSM UPS Worldwide ExpeditedSM UPS Standard Value for Duty UPS 3 Day SelectSM From Canada From Canada** $0 to $200 No Charge* No Charge* $200.01 to $1,250 No Charge* $21.50 $1,250.01 to $2,000 No Charge* $32 Each Additional $1,000 No Charge* $ 1.55 or Part Thereof

*For UPS Worldwide Express Plus, UPS Worldwide Express NA1, UPS Worldwide Express, UPS Worldwide Expedited and UPS 3 Day Select From Canada, routine customs clearance (for entries up to five classification lines) is included at no additional cost. Additional charges will apply if customs clearance is performed by brokerage offices other than those designated by UPS for clearing the products listed above. **When UPS Supply Chain Solutions is designated as the customs broker on the commercial invoice for the product listed above, the UPS Service Guarantee applies to your shipment. The UPS Service Guarantee does not apply when customs clearance is performed by brokerage offices other than those designated by UPS for clearing the product listed above, or if a service delay is a result of certain events beyond our control, such as a government agency hold. Call 1-800-782-7892 for details.

Customs clearance for the products listed above is provided by the UPS Supply Chain Solutions brokerage offices, designated by UPS for handling small package customs clearance. Other UPS Supply Chain Solutions customs brokerage offices charge fees for clearance of small packages and freight. 18

Determine the Service Option – International

Additional International Services (continued)

Brokerage Services Special Entries Other Services Duty Drawbacks ...... $75 Warehouse Storage – Air/Ground – per Day after Five Days ...... $30+ Temporary Import Entry ...... $75 $.02 per kg Warehouse/Foreign Trade Zone Entry ...... $ 125 Marking Notice Processing ...... $75 Entry-Line Charge after First Five Lines ...... $3/line North American Free Trade Live Entry ...... $20 Agreement (NAFTA) Processing ...... $20

Other Government Agency Entry ...... $20 Post Entry Services ...... $85

Fish and Wildlife ...... $55 Disbursement Fee ...... 2% of Duty/Tax (minimum $5) Additional Consignee/Invoice ...... $2/invoice Customs Entry Packets ...... $3 per Bonds (Contract Only) Continuous Entry Bond ...... $500 Overtime Service (Hourly Rate) ...... $50

In-Transit Bond ...... $75 The information below and on the next page applies to all levels of UPS international service except Transportation Handling ...... $25 UPS SonicAir®, unless otherwise indicated. Single Entry Bond (Minimum Charge) – Air/Ground ...... $30/$20 Charge per Additional $1,000 or Part Thereof Exceeding $10,000 Bond – Air/Ground ...... $3/$2

Explanation of Brokerage Disbursement Fee: Customers Duty Drawback: The preparation Services for Importing are responsible for payment of duty of a refund request for part or all of into the United States and taxes. A fee of two percent customs duty or domestic tax paid Continuous Entry Bond: A one-year (minimum $5) of the amount paid on imported merchandise that was bond for all entries made in a single or processed by UPS on behalf subsequently manufactured into year with up to $50,000 coverage. of the customer will be charged. a different article or re-exported. Required only under special Duty: A fee imposed by customs Fish and Wildlife (F&W): The U.S. circumstances. on imported merchandise. Based government charges a fee for any Customs Entry Packet: Entry on the value and/or gross weight, shipment requiring fish and wildlife and payment documentation for it may differ according to the clearance. The amount assessed by shipments that have been through commodity. F&W depends upon the port of entry the U.S. Customs and Border into the United States. Protection payment and review process. PROCESS YOUR SHIPMENT 19

Additional International Services (continued)

Formal Entry: Required for ship- Other Government Agency (OGA) Single Entry Bond (SEB): A one-time ments valued at more than $2,000 Entry: Other government agencies bond issued to ensure compliance (U.S.) or for shipments containing work with U.S. Customs and Border with U.S. laws and regulations. specific commodities designated by Protection on regulating and con- When an SEB is necessary, we will U.S. Customs and Border Protection. trolling commodities coming into the contact the importer prior to customs United States from other countries. clearance. In-Transit Bond (IT Bond): Allows Special documents must be submit- a shipment to be transported or Temporary Import Entry: A special ted to these agencies for shipments warehoused under U.S. Customs customs entry for merchandise to that contain controlled commodities. and Border Protection supervision be brought into the country exempt These agencies include the Food until it is formally entered into the of duty, provided the merchandise and Drug Administration (FDA), customs territory of the United exits the country within a certain Department of Agriculture (USDA), States and duty is paid, or until it amount of time and under U.S. U.S. Fish and Wildlife Service is exported from the United States. Customs and Border Protection and the Federal Communications supervision. Live Entry: A type of U.S. Customs Commission (FCC), among others. and Border Protection entry that Transportation Handling Fee: Overtime Service: When additional, typically requires a visa license Assessed when shipments are non-routine activities are required from the export country when removed from the UPS system, for entry of merchandise, selected mandated by U.S. Customs and at the request of the importer, services may be performed by Border Protection (such as textiles). to be forwarded to another broker UPS at the request of the importer. These shipments usually require for clearance. The shipments are Services offered include (but are a formal entry and an additional transferred from the UPS-bonded not limited to) manipulations, label- day of customs clearance. facility to the designated bonded ing, inventory, etc. Please contact agent’s facility. A bonded carrier Marking Notice Processing: Special a brokerage specialist if there is or cartman must be used to transfer documents must be filed for a ship- a need for additional clearance goods in-bond from UPS to another ment not properly marked with the services. carrier based on approval to move country of origin. A customs Power Post Entry Services the goods from U.S. Customs and of Attorney must also be completed Protest: A request from an importer Border Protection. The transfer may and on file with brokerage before to recoup the overpayment of be denied by UPS Supply Chain the shipment can be forwarded to duty to U.S. Customs and Border SolutionsSM customs brokerage the consignee for proper marking. Protection due to a description services. Merchandise Processing Fee: discrepancy or misclassification Warehouse/Foreign Trade Zone A non-refundable fee charged by on the customs entry. (FTZ) Fee: A fee assessed to the U.S. Customs and Border Protection Supplemental Information Letter: customer when a request is made for administrative expenses for A request from an importer to obtain by the importer to file a warehouse processing an imported shipment corrections to an entry filed with or Foreign Trade Zone entry. These requiring formal entry. U.S. Customs and Border Protection types of entries are non-routine and NAFTA Processing: Special process- prior to liquidation. must be requested by the importer ing to ensure that the required to UPS Supply Chain Solutions. Voluntary Tender: A request from NAFTA documentation on a shipment an importer to submit additional is complete to allow any applicable duties owed to U.S. Customs and reduced tariff. Border Protection, where submis- sion is initiated by the customer. 20

Determine Weight and Size Domestic Air and UPS 3 Day SelectSM Shipments, Including Puerto Rico

Dimensional Weight

Dimensional weight may apply to 3. Determine billable weight. UPS Next Day Air® Early A.M.®, UPS Compare each package’s actual Billable Weight: Next Day Air®, UPS Next Day Air weight to its dimensional weight. Actual or Dimensional? Saver®, UPS 2nd Day Air A.M.®, The greater of the two weights is the Determining which weight to use UPS 2nd Day Air® and UPS 3 Day billable weight and should be used in calculating your rate requires that you determine which rule Select. Use the following steps to calculate the rate. applies. Different rules apply for weight and size calculations. 4. Determine if Large Air depending on the service 1. Determine actual weight. Package rules apply to your selected. Use any standard scale and round UPS domestic shipments. Dimensional weight considers up any fraction of a pound to the Large Air Packages density, which is the amount next full pound. A package shipped using a UPS of space a package occupies Air Service or UPS 3 Day Select is in relation to its actual weight, 2. Determine dimensional considered a “Large Air Package” to determine billable weight. weight. when its length, combined with Calculations of dimensional Multiply the package length by weight are based on the twice the width plus twice the the width by the height. For each International Air Transport height, exceeds 130 inches, and measurement, round off any fraction Association (IATA) volumetric is equal to or less than 165 inches. to the nearest whole inch (for standards (subject to change example, 1.00" to 1.49" will be Large Air Packages are subject to without notice). considered 1 inch, and 1.50" to a minimum billable rate of $90. Irregularly Shaped Packages 1.99" will be considered 2 inches). After calculating the rate of the Measure boxes or containers that The result is the cubic size. Divide package, compare the rate to the are not rectangular to determine the cubic size by 194 to determine minimum billable rate, and apply dimensional weight and whether dimensional weight in pounds. the greater of the two. the package is within maximum Increase any fraction to the limits. Treat the irregularly shaped To determine the rate for single- package as if it were in a regular next pound. package shipments with a dimen- rectangular box. Measure the Multiple Packages sional weight of 150 pounds or length, width and height of the If you have more than one package more, multiply the package weight package from its extreme points. to be shipped, consider each pack- by the price per pound multiplier, Length age a separate shipment for weight located at the end of the applicable calculation purposes. rate chart. Height

L x W x H Width Dimensional Weight = 194 Note: Packages that exceed UPS L = Length in inches H weight and size limits are not W = Width in inches accepted for transportation. H = Height in inches If found in the UPS system, they are subject to an Over Maximum Limits charge. See page 123 or L W 124 for details. For Maximum Weight service restrictions, see page 125. PROCESS YOUR SHIPMENT 21

International Air, UPS 3 Day SelectSM and UPS Standard From Canada Shipments

Dimensional Weight

Dimensional weight, if greater than measurement, round off any fraction To convert metric measurements actual weight, is used to calculate to the nearest whole number into pounds, multiply the result the rate for UPS Worldwide Express (for example, 1.00 to 1.49 will by 2.20465. Increase any fraction PlusSM, UPS Worldwide Express NA1SM, be considered 1, and 1.50 to 1.99 to the next pound. UPS Worldwide ExpressSM, UPS will be considered 2). The result 3. Determine billable weight. Worldwide ExpeditedSM, UPS 3 Day is the cubic size. Compare the package’s/shipment’s Select From Canada and UPS For a multiple-package shipment, actual weight to the dimensional Standard From Canada. Use the add the result for all of the pack- weight. The greater of the two following steps for weight and ages together. The total is the cubic weights is the billable weight and size calculations. size of the shipment. (If you are should be used to calculate the rate. 1. Determine actual weight. using a UPS Shipping Record book, Use any standard scale and round each international package is up any fraction of a pound to the considered a separate shipment next full pound. for billing purposes.) 2. Determine dimensional Divide the cubic size by 166 if weight. measured in inches, or by 6,000 Multiply the package length by if measured in centimeters, to the width by the height. For each determine the dimensional weight.

Dimensional Weight L x W x H = in Pounds 166 H L = Length in inches W = Width in inches H = Height in inches

L W Note: Packages that exceed UPS weight and size limits are not accepted for trans- Dimensional Weight L x W x H portation. If found in = in Kilograms 6,000 the UPS system, they H are subject to an Over L = Length in centimeters Maximum Limits charge. W = Width in centimeters See page 124 for details. H = Height in centimeters For Maximum Weight service restrictions, L W see page 125. 22

Determine Weight and Size UPS Ground and UPS Standard To Canada Shipments

Oversize 1, 2 and 3

Determine if Oversize 1, Oversize 2 130 inches, and combined length Items Shipped in Bags or Oversize 3 rules apply to your and girth is equal to or less than Shape – When multiple items UPS Ground and UPS Standard To 165 inches, and actual weight are shipped in a flexible container Canada shipments. is less than 90 pounds. (e.g., burlap or ), the dimensional or oversize measure- Oversize 1 For each UPS Ground OS3 package, ments will be determined when the A package is considered “Oversize the billable weight is 90 pounds. exterior is at rest. As this shape 1” (OS1) when its actual weight A Large Package Surcharge will will differ from placement to place- is less than 30 pounds and its be applied. ment, cubic size or length and girth combined length and girth exceeds A UPS Standard To Canada package measurements will be at the sole 84 inches, and is equal to or less is considered OS3 when its com- discretion of UPS. For domestic and than 108 inches. bined length and girth exceeds international services, the billable For each OS1 package, the billable 130 inches, and combined length weight will be the greater of the weight is 30 pounds. and girth is equal to or less than dimensional or oversize weight as 165 inches, and actual weight compared to the actual weight. Oversize 2 is less than 150 pounds. A package is considered “Oversize Tails – A tail on an item shipped 2” (OS2) when its actual weight For each UPS Standard To Canada in a bag should be measured for is less than 70 pounds and its OS3 package, the billable weight the amount of space it takes up in combined length and girth exceeds is 150 pounds. a reasonably compressed fashion. 108 inches, and is equal to or less Any tail that is created by placing Large Package Surcharge than 130 inches. an item in a bag must be compressed A Large Package Surcharge of $40 and taped to the body of the item. For each OS2 package, the billable will be applied to all domestic UPS weight is 70 pounds. Ground packages, when the size of the package exceeds 130 inches Oversize 3 in length and girth combined. A UPS Ground package is consid- ered “Oversize 3” (OS3) when its combined length and girth exceeds

Tool: To help you determine if Oversize, Large Package or Maximum Size rules apply to your package, a 165-inch chain is available upon request by calling 1-800-PICK-UPS®.

Start here 84" 108" 130" 165"

OS1 OS2 OS3/Large Package

Note: Packages Step 1: Measure Length Step 2: Measure Girth that exceed UPS weight and size Length is the longest side

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Domestic and International Determine the Rate

First choose your service option, compute the billable weight of your package and look up the shipping zone (Domestic Zone Chart information on page 24; Export, page 60; Import Freight Collect, pages 86 and 87). Then you’re ready to determine the rate. And it’s the same process whether you’re shipping domestically, exporting to other countries or importing into the United States. You can use UPS WorldShip®, UPS Internet Shipping, UPS CampusShipTM, a UPS OnLine® Compatible vendor shipping system or the “Calculate Time and Cost” application on UPS.com® to access UPS rates. Or, if you prefer to use the rate charts in this guide, use the following steps.

Domestic, Export and Import Freight Collect (except UPS SonicAir®)

1. Go to the pages listing the rates for the service option you’ve selected. 2. Match the billable weight to the appropriate zone. Add surcharges if special options or additional services are selected.

Example: For a UPS Next Day Air® Early A.M.® shipment weighing 40 pounds where the destination zone is 104, the rate would be $138.75. UPS Next Day Air ® Early A.M.®

GUARANTEED OVERNIGHT BY 8:00 A.M.* *Visit UPS.com® or call 1-800-PICK-UPS® Zones 102 103 104 105 106 107 108 124† for guarantee details, 36 Lbs. $77.00 $91.00 $130.75 $140.25 $146.50 $149.00 $152.75 $153.25 service availability, delivery time commit- 37 77.75 91.75 132.75 142.25 148.75 151.75 155.25 156.00 ments or to request 38 78.50 92.50 134.75 144.50 151.25 154.50 158.00 158.50 a pickup. 39 79.50 93.75 136.50 146.75 153.25 157.00 160.50 161.00 †Zone 124 includes 40 80.25 94.75 138.75 149.25 155.50 159.50 163.25 163.50 metro Alaska.

The applicable UPS Rates are determined on the basis of package and shipper characteristics, and are therefore subject to change. Visit UPS.com or see the “Terms and Conditions” beginning on page 138 in this guide for details. 24

Domestic Determine the Zone

DOMESTIC SHIPMENTS

Where is your package going? We’ve divided the United States and Puerto Rico into numbered zones. Use your UPS Zone Chart to determine the destination zone for the domestic service option (except UPS SonicAir®) you’ve chosen. Your chart is provided separately and is based on your origin ZIP Code. View or download your UPS Zone Chart at ondemandrates.ups.com, or order one by calling 1-800-PICK-UPS®. UPS WorldShip®, UPS Internet Shipping, UPS CampusShipTM or a UPS OnLine® Compatible vendor shipping system will automatically determine the zone for you.

Within the 48 Contiguous States and to Puerto Rico

Instructions are at the top on the front of your UPS Zone Chart. Please note that UPS Next Day Air® Early A.M.® uses the same zones as UPS Next Day Air®.

Example: ZONES If you are shipping from ZIP Code 00401, UPS UPS UPS UPS UPS take the first three digits of the receiver’s ZIP 3 2nd 2nd Next Next DESTINATION UPS Day Day Day Air Day Air Day Code and refer to the sample UPS Zone Chart ZIP CODES Ground SelectSM Air® A.M.® Saver® Air® to the right: 060-089 2 302 202 242 132 102 For a Ground shipment from an origin in ZIP Code 090-099 – – – – – – 00401 to a destination located in ZIP Code 12955, 100-127 2 302 202 242 132 102 the zone is 3. 128-136 3 303 203 243 133 103 137-139 2 302 202 242 132 102 140-142 3 303 203 243 133 103

From the 48 Contiguous States to Alaska and Hawaii

Some shipments to Alaska and Hawaii require additional time in transit. Instructions are on the back of your UPS Zone Chart. Please note that UPS Next Day Air Early A.M. uses the same zones as UPS Next Day Air.

Example: ALASKA ZONES We provide service to all points in Alaska and UPS UPS Hawaii. Locate the destination ZIP Code on the DESTINATION UPS 2nd Day Next Day ® ® sample UPS Zone Chart to obtain the zone for the ZIP CODES Ground† Air Air service level of your choice. 99501-24 44 224 124 99540 44 224 124 For a UPS Next Day Air shipment from an origin 99547-55 46 226 126 anywhere in the 48 contiguous states to a destination in Alaska located in ZIP Code 99556, the zone is 124. 99556 44 224 124 99557-59 46 226 126 99561 46 226 126 99563-66 46 226 126 PROCESS YOUR SHIPMENT 25

Domestic Shipping Information

UPS On-Call PickupSM Delivery Area Surcharge All Services for Air Services A Delivery Area Surcharge applies – For larger packages, oversize If you request UPS On-Call Pickup for to each Express Envelope and and/or other charges may apply. UPS Air Services, Express Envelopes package delivered to certain ZIP See pages 20 to 22 for details. or packages, there will be a per Codes. Go to UPS.com® or call – Dimensional weight may apply package fee. There is no charge for 1-800-PICK-UPS® for a listing to any service except UPS Ground international export On-Call Pickup. of applicable ZIP Codes. and UPS Standard To Canada. Schedule – $1.25 per Express Envelope See page 20 for details. or package delivered to a Pickup Fee – Any fraction of a pound more than a commercial destination. Daily pickup account No Charge the weight shown in the rate chart All others $4 – $2 per Express Envelope requires the next higher rate. or package delivered to – A Heavy Package sticker is required a residential destination. UPS On-Call Pickup for any package weighing more for UPS 3 Day SelectSM Express Envelopes than 70 pounds. See pages 8 and UPS Ground When shipping via UPS Next Day and 9 for more information. Air® Early A.M.®, UPS Next Day Air®, If you request UPS On-Call Pickup – A package with an actual weight or UPS Next Day Air Saver® service, for UPS 3 Day Select and UPS Ground of more than 150 pounds will there is no weight limit on Express packages, there will be an additional be accepted for transportation Envelopes containing correspon- fee per package. These fees apply only through UPS SonicAir®. dence, urgent documents and to all UPS customers. See pages 26 and 27. electronic media. Express Envelopes Schedule Same Future shipped via these services contain- – For each package with a dimen- a Pickup Day Day ing items other than those listed sional weight of more than 150 UPS.com/pickup $4 $2 above are subject to the corres- pounds, multiply the weight by 1-800-PICK-UPS® $5 $4 ponding rates for the applicable the price per pound. For UPS weight of the Express Envelope. Next Day Air Early A.M. packages, multiply the weight by the price Delivery to Free UPS Packaging per pound and add $28.50. Residential Destinations for UPS Air Services A residential delivery is defined as We offer a variety of free containers See pages 106 to 129 for additional delivery to a location that is a home, for the use of UPS Next Day Air Early charges, service restrictions and including a business operating out A.M., UPS Next Day Air, UPS Next general information. of a home that does not have an Day Air Saver, UPS 2nd Day Air A.M.® entrance open to the public. Add and UPS 2nd Day Air® services. $1.75 to the appropriate rate for See pages 6 and 7 for details. each Express Envelope or package going to a domestic residential destination. (Fee does not apply to UPS Ground or where service is not available.) 26

Domestic UPS SonicAir®

SAME-DAY SERVICE Same Day. Any Time. Any Place in the United States.

UPS SonicAir offers same-day guaranteed delivery to any address in the United States, typically between four and six hours. That’s speed. Moreover, ship at any hour of the day, on any day of the year, including holidays. That’s flexibility. To place an order, visit sonicair.ups.com or call 1-800-451-4550.

Service Highlights Tracking: Information is available Hand-Carry Service: A dedicated Web-Enabled: Real-time quotes, online at sonicair.ups.com SonicAir courier will carry your ship- pickup and delivery options, online 24/7/365, or by calling ment from your door, on board the ordering and tracking, and account 1-800-451-4550. flight and to your final destination. management are available via Price based upon destination. Informed: Flight tracking information the Web at sonicair.ups.com. is available 30 minutes after sched- Aircraft Charter: We can arrange Fast Pickup: Usually within uled departure and 30 minutes prior for a chartered aircraft to transport 60 minutes of order placement. to scheduled arrival, so you know your shipment. Price based upon about any potential delay. destination. Guarantee: Visit sonicair.ups.com for guarantee details, service Reports: Detailed performance Declared Value for Carriage: availability, delivery time commit- reports for shipments are provided Available upon request. Call ments or to request a pickup. upon request at no additional charge. 1-800-451-4550 for details. Ease: For most shipments, simply Verification: We automatically Express Air Freight: Priority freight use your UPS account number contact you to confirm the time shipments delivered door-to-door. and sign the shipping document of delivery and provide the name provided by the courier at the time of the person who signed for it, of pickup. at no additional charge. Anywhere: Send to and from all Available Options U.S. addresses. (Please see page Door-to-Door: We pick up from 73 for UPS SonicAir international your door and deliver to the final service.) destination. Proactive: Proactive communi- Hold for Pickup: We pick up from cation of the shipment status your door, deliver to the destination is sent via e-mail, phone or fax, airport and hold for pickup by including any changes in the the recipient. delivery schedule. Proof of delivery is provided upon shipment arrival. PROCESS YOUR SHIPMENT 27

Domestic UPS SonicAir®

SAME-DAY SERVICE

UPS SONICAIR® SERVICES AND RATES Shipping Information – See sonicair.ups.com Same-day Air Services Rates for real-time quotes. Door-to-Door – 25 pounds or less. $179 – A fuel surcharge may apply We pick up from your door and deliver to the final destination. to UPS SonicAir Shipments. See ups-scs.com for details. Hold for Pickup – 25 pounds or less. $160 We pick up from your door and deliver to the destination – Hazardous Materials are not airport and hold for pickup by the recipient. accepted in UPS SonicAir service. Additional Mileage – for pickup and/or delivery $2.30 per mile – UPS SonicAir is not available beyond 15 miles from the airport. at locations of The UPS StoreTM, Additional Weight – beyond 25 pounds. $1.30/pound UPS Customer Centers, UPS Drop Additional Airbill – commercial airline fee charged $85/50 pounds Boxes or any UPS Authorized for packages over 70 pounds or multiple pieces Shipping OutletSM. exceeding priority package guidelines. – Additional surcharges may apply. Express Air Freight – 100 pounds or more. $1.75-$3/pound Call 1-800-451-4550 for domestic Freight shipments delivered door-to-door. shipments. Hand Carry – a dedicated courier will carry your Call 1-800-451-4550 shipment from your door, on board the flight and to order to your final destination. Same-day Ground Services Rates Drive – includes first 15 miles up to 50 pounds. $55 Shipments picked up and delivered to recipient. Additional Mileage – for delivery beyond 15 miles. $2.30 per mile Additional Weight – beyond 50 pounds. $15/50 pounds Retrieval – includes first 15 miles up to 50 pounds $55 We pick up from destination airport and deliver to the final destination. Express Ground Freight – 100 pounds or more. $1.75-$3/pound Freight shipments delivered door-to-door. Additional Fees and Services Rates After Hours – applies to pickup or delivery. $45 For pickup or delivery before 8:00 a.m. or after 8:00 p.m., Monday through Friday. Weekend – applies to pickup or delivery. $45 Holiday – for pickup or delivery on holidays, including $60 Christmas Day, Thanksgiving Day, New Year’s Day, July 4th, Labor Day, Memorial Day and Easter. Waiting Time $10 (per each 15-minute interval) Attempts – includes first 15 miles. $40 (plus any additional mileage) Interline Transfer – when direct flight is not available $130 and two separate airlines must be used. This does not refer to connecting flights on the same airline. Aircraft Charter Call 1-800-451-4550 to order 28

Domestic UPS Next Day Air ® Early A.M.®

GUARANTEED OVERNIGHT BY 8:00 A.M.*

Guaranteed on-time overnight delivery on business days by 8:00 a.m. to major cities in the 48 contiguous states and by 8:30 a.m. to most other U.S. cities, including Anchorage, Alaska. Optional verbal delivery confirmation and Saturday pickup and delivery. Saturday delivery guarantees delivery by 9:00 a.m. or 9:30 a.m., one hour later than the guaranteed weekday delivery time.

Zones 102 103 104 105 106 107 108 124† Letter $42.50 $44.75 $46.00 $46.75 $47.50 $48.25 $48.75 $49.25 1 Lbs. 44.75 49.25 52.75 55.00 57.50 59.00 59.50 61.25 2 45.75 50.50 55.75 58.25 61.00 62.00 63.00 64.75 3 47.50 51.50 58.75 61.25 64.50 65.75 66.50 68.00 4 48.50 52.75 61.75 64.25 67.75 68.75 69.75 71.50 5 49.75 54.00 64.75 67.25 71.25 71.50 73.00 74.75 6 50.50 55.50 67.00 70.25 74.50 75.00 77.00 77.75 7 51.25 57.00 69.50 73.25 77.75 78.50 80.25 81.00 8 52.25 58.75 72.00 76.00 81.25 82.25 83.25 83.75 9 53.00 60.50 74.75 79.00 84.50 85.75 86.50 87.25 10 53.75 61.75 77.75 82.25 88.00 89.00 90.00 90.50 11 54.75 63.00 80.25 85.00 91.00 92.25 93.50 93.75 12 55.50 64.00 82.75 87.75 93.75 96.00 97.00 97.25 13 56.25 65.25 85.25 90.50 96.50 99.75 100.25 100.75 14 57.00 66.50 87.75 93.50 99.25 103.25 103.50 104.25 15 58.00 68.00 90.50 96.25 101.75 106.00 106.50 107.25 16 59.00 69.50 91.75 98.00 103.50 107.00 108.50 110.25 17 59.75 70.50 93.50 99.75 105.50 107.50 110.25 112.50 18 60.75 71.50 95.00 101.50 107.25 109.00 112.50 114.25 19 61.50 72.25 96.75 103.00 108.75 110.75 114.50 116.25 20 62.25 73.25 98.75 105.00 111.00 113.00 117.00 118.25 21 63.25 74.25 100.50 107.00 113.25 114.75 119.25 120.00 22 64.00 75.00 102.50 108.75 115.25 116.75 121.25 122.00 23 64.75 76.00 104.50 110.75 117.00 118.75 123.00 124.00 24 65.75 77.25 106.25 113.00 119.00 121.00 125.25 125.75 25 66.50 78.25 108.25 115.25 121.25 123.00 127.25 127.75 26 67.50 79.75 110.50 117.25 123.50 125.25 129.25 129.75 27 68.50 80.50 112.75 119.50 125.25 127.75 131.00 131.25 28 69.25 81.25 114.50 121.50 127.25 130.00 133.25 133.50 29 70.00 82.50 116.50 123.75 129.75 132.25 135.25 136.00 30 71.25 83.25 118.50 125.75 132.25 134.50 137.50 138.50 31 72.25 84.25 120.75 128.25 134.50 136.50 140.00 140.75 32 73.00 85.75 122.50 130.50 136.75 138.75 142.75 143.00 33 74.25 87.00 124.50 133.00 139.25 141.00 145.00 145.50 34 75.25 88.75 126.50 135.25 141.75 143.50 147.50 147.75 35 76.00 89.75 128.50 137.75 144.00 146.25 150.00 150.25 PROCESS YOUR SHIPMENT 29

Domestic UPS Next Day Air ® Early A.M.®

GUARANTEED OVERNIGHT BY 8:00 A.M.* ON-DEMAND RATES Zones 102 103 104 105 106 107 108 124† 36 Lbs. $77.00 $91.00 $130.75 $140.25 $146.50 $149.00 $152.75 $153.25 37 77.75 91.75 132.75 142.25 148.75 151.75 155.25 156.00 38 78.50 92.50 134.75 144.50 151.25 154.50 158.00 158.50 39 79.50 93.75 136.50 146.75 153.25 157.00 160.50 161.00 40 80.25 94.75 138.75 149.25 155.50 159.50 163.25 163.50 41 81.00 96.00 141.00 151.50 158.25 161.50 165.75 166.25 42 81.75 97.00 143.00 153.25 160.75 163.75 168.25 168.75 43 82.75 98.25 145.00 155.25 163.25 166.25 171.00 171.25 44 83.75 99.50 147.50 157.50 165.50 168.75 173.75 174.00 45 85.00 100.50 149.75 159.50 167.75 171.00 176.50 176.75 46 86.00 102.00 151.75 161.25 170.25 173.50 179.00 179.50 47 87.00 103.50 153.75 163.75 172.50 175.75 181.50 181.75 48 88.00 105.00 155.50 165.75 175.00 178.50 184.00 184.25 49 88.75 106.25 157.50 167.75 177.75 180.75 186.00 187.00 50 89.75 108.00 159.50 169.75 180.25 183.50 188.50 189.75 51 91.00 109.75 161.50 171.75 182.75 186.75 191.50 192.50 52 92.00 111.50 163.50 174.25 185.25 189.50 194.50 195.25 53 93.25 113.25 165.50 176.25 187.50 191.75 197.25 198.25 54 94.25 114.75 167.75 178.00 190.00 194.25 200.50 201.25 55 95.25 116.50 169.50 180.00 192.50 197.00 203.50 204.25 56 96.50 118.50 171.75 182.00 195.25 199.75 206.50 207.00 57 97.75 120.25 174.25 184.50 198.00 202.50 209.50 210.25 58 99.25 122.00 176.50 186.75 200.75 205.25 212.50 213.50 59 100.25 123.75 179.00 188.75 203.50 208.00 215.75 217.00 60 101.75 125.25 181.25 191.25 206.25 211.00 219.00 220.00 61 103.00 127.00 183.25 194.25 209.00 214.50 222.50 223.00 See pages 106 to 129 62 104.75 128.50 185.50 197.25 211.75 217.75 225.75 226.75 for additional charges, 63 106.00 130.50 188.00 200.00 214.50 220.75 229.25 230.25 service restrictions and general information. 64 107.50 132.50 190.25 203.25 217.75 224.00 232.75 233.75 65 108.75 134.50 192.50 206.25 221.00 227.25 236.50 237.00 – These UPS Next Day Air® Early A.M.® rates 66 110.25 136.25 195.25 209.25 224.00 231.00 240.00 240.50 also apply for ship- 67 111.50 138.25 198.00 212.25 226.75 234.50 243.50 243.75 ments from UPS Drop 68 113.25 140.50 200.75 215.25 229.50 237.75 247.25 247.50 Boxes. 69 114.75 142.75 203.25 218.25 232.50 241.75 250.75 251.00 – The Letter rate applies 70 116.50 144.75 206.00 221.00 235.75 245.50 254.50 254.75 only to shipments 71 118.00 147.50 208.75 223.50 239.00 248.75 257.75 258.75 sent in UPS Express Envelope or UPS Letter 72 119.25 149.75 211.50 226.50 242.00 252.00 261.25 262.50 packaging. 73 121.00 151.75 213.75 229.50 245.25 255.50 264.50 266.50 *Visit UPS.com® or 74 122.50 153.75 216.50 232.50 248.50 258.75 267.50 270.25 call 1-800-PICK-UPS® 75 124.00 155.50 219.25 235.25 251.75 262.00 270.75 274.00 for guarantee details, 76 125.50 158.00 222.00 238.50 254.75 265.25 274.25 277.75 service availability, 77 127.25 160.25 224.75 241.25 257.75 268.50 278.00 281.25 delivery time commit- ments or to request 78 129.00 162.50 228.00 244.00 261.00 272.00 281.50 284.50 a pickup. 79 130.50 164.75 231.00 247.25 264.00 275.25 285.00 287.75 †Zone 124 includes 80 132.25 167.00 234.00 250.25 267.25 278.50 288.75 291.25 metro Alaska. 30

Domestic UPS Next Day Air ® Early A.M.®

GUARANTEED OVERNIGHT BY 8:00 A.M.*

Zones 102 103 104 105 106 107 108 124† 81 Lbs. $133.75 $169.25 $236.75 $253.25 $270.75 $281.50 $292.25 $294.50 82 135.50 171.50 239.50 256.25 274.25 284.50 295.75 297.75 83 137.25 173.75 242.50 259.00 277.75 287.50 299.50 301.00 84 138.75 176.00 245.50 261.75 281.00 290.25 303.00 304.25 85 140.25 178.50 248.50 264.75 284.25 293.50 306.50 307.25 86 141.50 180.50 251.50 267.75 287.50 297.00 310.00 310.50 87 143.00 183.00 254.50 270.75 290.50 300.25 313.75 314.00 88 144.25 185.25 257.50 273.75 293.50 303.50 317.25 317.50 89 145.75 187.50 260.25 276.50 296.75 306.75 320.75 321.00 90 147.00 189.75 263.25 279.25 299.75 310.50 324.25 324.75 91 148.75 191.75 266.50 282.25 302.75 313.75 327.50 328.00 92 150.25 193.75 269.25 285.25 305.75 317.00 330.75 331.25 93 151.75 195.50 272.00 288.50 308.75 320.25 334.00 334.50 94 153.00 197.75 274.75 291.25 311.75 323.50 337.25 338.00 95 154.75 199.75 277.50 294.00 314.75 327.00 340.25 341.50 96 156.00 202.00 279.75 296.25 318.00 330.25 343.75 344.50 97 157.50 204.00 282.25 299.00 321.50 333.50 347.00 347.75 98 158.75 206.25 284.50 301.75 324.50 336.50 350.25 351.00 99 160.25 208.00 286.75 304.25 327.50 339.50 353.25 354.50 100 161.50 210.00 289.00 306.75 330.50 342.25 356.25 358.00 101 163.00 212.00 291.25 309.50 333.25 345.25 359.25 361.25 102 164.25 213.50 293.50 312.25 336.00 348.50 362.25 364.25 103 165.75 215.50 296.25 314.75 339.00 352.00 365.50 367.25 104 167.00 217.25 298.75 317.50 342.25 355.00 368.50 370.25 105 168.50 218.75 301.25 320.25 345.25 358.00 371.50 373.75 106 170.25 220.75 303.75 323.00 348.00 361.25 374.50 377.25 107 171.75 222.75 306.50 325.75 350.75 364.25 377.50 380.50 108 173.25 224.50 309.25 328.50 353.75 367.25 380.50 383.50 109 174.50 226.50 311.75 331.25 356.75 370.50 383.50 386.50 110 176.00 228.50 314.25 334.00 360.00 374.00 386.50 389.50 111 177.25 230.75 316.75 337.00 363.00 377.25 389.75 392.50 112 178.75 232.75 319.25 339.75 366.00 380.50 393.00 395.75 113 180.00 235.00 321.75 342.50 369.00 383.75 396.00 398.75 114 181.50 237.00 324.25 345.50 372.00 386.75 399.00 401.75 115 182.75 238.50 326.50 348.25 375.25 389.75 402.25 404.75 116 184.25 240.25 329.00 351.00 378.25 392.50 405.25 407.75 117 185.50 242.25 331.50 353.50 381.25 395.25 408.25 410.75 118 187.25 244.00 334.00 356.00 384.00 398.00 411.25 413.75 119 188.75 246.00 336.50 358.50 386.75 400.75 414.25 417.00 120 190.25 248.00 339.25 361.00 389.75 404.00 417.25 420.50 PROCESS YOUR SHIPMENT 31

Domestic UPS Next Day Air ® Early A.M.®

GUARANTEED OVERNIGHT BY 8:00 A.M.* ON-DEMAND RATES Zones 102 103 104 105 106 107 108 124† 121 Lbs. $191.25 $250.25 $342.25 $363.75 $393.00 $407.00 $420.75 $423.50 122 192.50 252.00 345.25 366.25 396.00 410.00 424.00 426.50 123 193.75 254.00 348.00 368.75 399.00 413.25 427.25 429.75 124 195.25 255.75 350.50 371.25 402.00 416.25 430.25 433.00 125 196.50 257.50 353.00 374.00 405.00 419.25 433.25 436.00 126 198.00 259.50 355.50 376.00 407.75 422.50 436.25 439.75 127 199.00 261.50 358.00 378.75 410.50 426.00 439.75 443.25 See pages 106 to 129 128 200.00 263.25 360.75 381.50 413.25 429.25 442.75 446.75 for additional charges, 129 201.50 265.25 363.25 384.75 416.25 432.50 446.00 450.00 service restrictions 130 202.75 267.25 366.00 387.50 419.25 435.75 449.25 453.75 and general information. 131 204.25 269.25 368.50 390.75 422.25 439.00 452.50 457.25 – These UPS Next Day 132 205.50 271.00 371.00 393.75 425.25 442.50 455.75 460.75 Air® Early A.M.® rates 133 207.00 273.00 373.25 396.75 428.25 445.75 459.25 464.50 also apply for ship- ments from UPS Drop 134 208.00 275.00 376.00 399.50 431.50 449.00 462.50 468.00 Boxes. 135 209.25 276.75 378.50 402.50 434.50 452.25 465.75 471.50 – The Letter rate applies 136 210.25 278.75 381.00 405.25 437.50 455.50 469.00 474.50 only to shipments 137 211.50 280.75 383.75 407.75 440.50 459.00 472.25 477.50 sent in UPS Express 138 212.25 282.25 386.50 410.50 443.50 462.25 475.75 481.25 Envelope or UPS Letter 139 213.00 283.75 389.00 413.25 446.50 465.50 479.00 484.50 packaging. 140 213.75 284.75 391.50 415.75 449.50 468.75 482.25 487.75 *Visit UPS.com® or ® 141 214.75 286.25 394.25 418.50 452.50 472.00 485.50 491.00 call 1-800-PICK-UPS for guarantee details, 142 215.50 287.25 397.00 421.00 456.25 475.50 488.75 494.25 service availability, 143 216.25 288.75 399.25 423.50 459.50 478.75 492.25 498.00 delivery time commit- 144 217.25 290.00 401.25 426.00 462.50 481.75 495.50 501.00 ments or to request 145 218.00 291.50 403.00 428.75 465.50 484.50 498.75 504.25 a pickup. 146 218.75 292.50 405.25 431.50 468.50 487.25 502.25 507.50 **For each package with 147 219.75 293.50 407.50 434.25 471.50 490.25 505.75 510.75 a dimensional weight of more than 150 148 220.50 295.00 409.75 437.00 474.50 493.50 508.75 514.25 pounds, multiply the 149 221.25 296.25 411.75 439.75 477.75 496.50 511.75 517.25 weight by the price 150 222.00 297.75 414.25 442.50 481.50 499.75 514.75 520.25 per pound and add Dimensional Weight of More Than 150 Lbs.** $28.50. Price Per 1.30 1.81 2.59 2.77 3.03 3.16 3.26 3.29 †Zone 124 includes Pound metro Alaska. 32

Domestic UPS Next Day Air ®

GUARANTEED OVERNIGHT BY 10:30 A.M.*

Guaranteed on-time delivery to all 50 states and Puerto Rico by 10:30 a.m., noon or end of the next business day, depending on destination. Some shipments to and from certain locations may require additional time in transit. Optional Saturday delivery is available to destinations where the weekday guaranteed delivery time is either 10:30 a.m. or noon. Saturday delivery guarantees delivery by 12:00 p.m. or 1:30 p.m. where the guaranteed weekday delivery time is 10:30 a.m. or noon, respectively. Optional Saturday pickup is available from most U.S. locations.

Zones 102 103 104 105 106 107 108 124† 125† 126† Letter $14.00 $16.25 $17.50 $18.25 $19.00 $19.75 $20.25 $20.75 $20.75 $27.75 1 Lbs. 16.25 20.75 24.25 26.50 29.00 30.50 31.00 32.75 32.75 46.50 2 17.25 22.00 27.25 29.75 32.50 33.50 34.50 36.25 36.25 50.00 3 19.00 23.00 30.25 32.75 36.00 37.25 38.00 39.50 39.50 53.75 4 20.00 24.25 33.25 35.75 39.25 40.25 41.25 43.00 43.00 57.25 5 21.25 25.50 36.25 38.75 42.75 43.00 44.50 46.25 46.25 60.75 6 22.00 27.00 38.50 41.75 46.00 46.50 48.50 49.25 49.25 63.75 7 22.75 28.50 41.00 44.75 49.25 50.00 51.75 52.50 52.50 66.75 8 23.75 30.25 43.50 47.50 52.75 53.75 54.75 55.25 55.25 69.75 9 24.50 32.00 46.25 50.50 56.00 57.25 58.00 58.75 58.75 73.25 10 25.25 33.25 49.25 53.75 59.50 60.50 61.50 62.00 62.00 76.25 11 26.25 34.50 51.75 56.50 62.50 63.75 65.00 65.25 65.25 79.25 12 27.00 35.50 54.25 59.25 65.25 67.50 68.50 68.75 68.75 82.00 13 27.75 36.75 56.75 62.00 68.00 71.25 71.75 72.25 72.25 84.75 14 28.50 38.00 59.25 65.00 70.75 74.75 75.00 75.75 75.75 87.50 15 29.50 39.50 62.00 67.75 73.25 77.50 78.00 78.75 78.75 90.25 16 30.50 41.00 63.25 69.50 75.00 78.50 80.00 81.75 81.75 93.00 17 31.25 42.00 65.00 71.25 77.00 79.00 81.75 84.00 84.00 95.50 18 32.25 43.00 66.50 73.00 78.75 80.50 84.00 85.75 85.75 97.75 19 33.00 43.75 68.25 74.50 80.25 82.25 86.00 87.75 87.75 99.75 20 33.75 44.75 70.25 76.50 82.50 84.50 88.50 89.75 89.75 102.00 21 34.75 45.75 72.00 78.50 84.75 86.25 90.75 91.50 91.50 104.00 22 35.50 46.50 74.00 80.25 86.75 88.25 92.75 93.50 93.50 106.00 23 36.25 47.50 76.00 82.25 88.50 90.25 94.50 95.50 95.50 107.75 24 37.25 48.75 77.75 84.50 90.50 92.50 96.75 97.25 97.25 110.00 25 38.00 49.75 79.75 86.75 92.75 94.50 98.75 99.25 99.25 112.25 26 39.00 51.25 82.00 88.75 95.00 96.75 100.75 101.25 101.25 114.50 27 40.00 52.00 84.25 91.00 96.75 99.25 102.50 102.75 102.75 116.25 28 40.75 52.75 86.00 93.00 98.75 101.50 104.75 105.00 105.00 118.50 29 41.50 54.00 88.00 95.25 101.25 103.75 106.75 107.50 107.50 120.75 30 42.75 54.75 90.00 97.25 103.75 106.00 109.00 110.00 110.00 123.00 31 43.75 55.75 92.25 99.75 106.00 108.00 111.50 112.25 112.25 125.25 32 44.50 57.25 94.00 102.00 108.25 110.25 114.25 114.50 114.50 127.50 33 45.75 58.50 96.00 104.50 110.75 112.50 116.50 117.00 117.00 130.00 34 46.75 60.25 98.00 106.75 113.25 115.00 119.00 119.25 119.25 132.25 35 47.50 61.25 100.00 109.25 115.50 117.75 121.50 121.75 121.75 134.75 PROCESS YOUR SHIPMENT 33

Domestic UPS Next Day Air ®

GUARANTEED OVERNIGHT BY 10:30 A.M.* ON-DEMAND RATES Zones 102 103 104 105 106 107 108 124† 125† 126† 36 Lbs. $48.50 $62.50 $102.25 $111.75 $118.00 $120.50 $124.25 $124.75 $124.75 $137.25 37 49.25 63.25 104.25 113.75 120.25 123.25 126.75 127.50 127.50 139.75 38 50.00 64.00 106.25 116.00 122.75 126.00 129.50 130.00 130.00 142.50 39 51.00 65.25 108.00 118.25 124.75 128.50 132.00 132.50 132.50 145.25 40 51.75 66.25 110.25 120.75 127.00 131.00 134.75 135.00 135.00 148.00 41 52.50 67.50 112.50 123.00 129.75 133.00 137.25 137.75 137.75 150.50 42 53.25 68.50 114.50 124.75 132.25 135.25 139.75 140.25 140.25 153.00 43 54.25 69.75 116.50 126.75 134.75 137.75 142.50 142.75 142.75 155.75 44 55.25 71.00 119.00 129.00 137.00 140.25 145.25 145.50 145.50 158.25 45 56.50 72.00 121.25 131.00 139.25 142.50 148.00 148.25 148.25 161.00 46 57.50 73.50 123.25 132.75 141.75 145.00 150.50 151.00 151.00 163.75 47 58.50 75.00 125.25 135.25 144.00 147.25 153.00 153.25 153.25 166.00 48 59.50 76.50 127.00 137.25 146.50 150.00 155.50 155.75 155.75 168.25 49 60.25 77.75 129.00 139.25 149.25 152.25 157.50 158.50 158.50 170.50 50 61.25 79.50 131.00 141.25 151.75 155.00 160.00 161.25 161.25 173.25 51 62.50 81.25 133.00 143.25 154.25 158.25 163.00 164.00 164.00 176.00 52 63.50 83.00 135.00 145.75 156.75 161.00 166.00 166.75 166.75 178.75 53 64.75 84.75 137.00 147.75 159.00 163.25 168.75 169.75 169.75 181.75 54 65.75 86.25 139.25 149.50 161.50 165.75 172.00 172.75 172.75 184.75 55 66.75 88.00 141.00 151.50 164.00 168.50 175.00 175.75 175.75 187.75 56 68.00 90.00 143.25 153.50 166.75 171.25 178.00 178.50 178.50 190.75 See pages 106 to 129 57 69.25 91.75 145.75 156.00 169.50 174.00 181.00 181.75 181.75 193.50 for additional charges, 58 70.75 93.50 148.00 158.25 172.25 176.75 184.00 185.00 185.00 196.75 service restrictions 59 71.75 95.25 150.50 160.25 175.00 179.50 187.25 188.50 188.50 200.00 and general information. 60 73.25 96.75 152.75 162.75 177.75 182.50 190.50 191.50 191.50 203.00 – These UPS Next Day ® 61 74.50 98.50 154.75 165.75 180.50 186.00 194.00 194.50 194.50 206.00 Air rates also apply for shipments from 62 76.25 100.00 157.00 168.75 183.25 189.25 197.25 198.25 198.25 209.25 UPS Drop Boxes. 63 77.50 102.00 159.50 171.50 186.00 192.25 200.75 201.75 201.75 212.50 – The Letter rate applies 64 79.00 104.00 161.75 174.75 189.25 195.50 204.25 205.25 205.25 216.25 only to shipments 65 80.25 106.00 164.00 177.75 192.50 198.75 208.00 208.50 208.50 219.75 sent in UPS Express 66 81.75 107.75 166.75 180.75 195.50 202.50 211.50 212.00 212.00 223.25 Envelope or UPS Letter 67 83.00 109.75 169.50 183.75 198.25 206.00 215.00 215.25 215.25 227.00 packaging. 68 84.75 112.00 172.25 186.75 201.00 209.25 218.75 219.00 219.00 230.50 *Visit UPS.com® or ® 69 86.25 114.25 174.75 189.75 204.00 213.25 222.25 222.50 222.50 234.00 call 1-800-PICK-UPS for guarantee details, 70 88.00 116.25 177.50 192.50 207.25 217.00 226.00 226.25 226.25 237.50 service availability, 71 89.50 119.00 180.25 195.00 210.50 220.25 229.25 230.25 230.25 241.25 delivery time commit- 72 90.75 121.25 183.00 198.00 213.50 223.50 232.75 234.00 234.00 244.50 ments or to request 73 92.50 123.25 185.25 201.00 216.75 227.00 236.00 238.00 238.00 247.75 a pickup. 74 94.00 125.25 188.00 204.00 220.00 230.25 239.00 241.75 241.75 251.25 †Zone 124 is metro 75 95.50 127.00 190.75 206.75 223.25 233.50 242.25 245.50 245.50 254.75 Alaska and Hawaii, zone 125 is Puerto Rico 76 97.00 129.50 193.50 210.00 226.25 236.75 245.75 249.25 249.25 258.00 and zone 126 is remote 77 98.75 131.75 196.25 212.75 229.25 240.00 249.50 252.75 252.75 261.50 Alaska and Hawaii. 78 100.50 134.00 199.50 215.50 232.50 243.50 253.00 256.00 256.00 264.75 Some shipments to 79 102.00 136.25 202.50 218.75 235.50 246.75 256.50 259.25 259.25 268.50 Alaska and Hawaii require additional 80 103.75 138.50 205.50 221.75 238.75 250.00 260.25 262.75 262.75 271.75 time in transit. 34

Domestic UPS Next Day Air ®

GUARANTEED OVERNIGHT BY 10:30 A.M.*

Zones 102 103 104 105 106 107 108 124† 125† 126† 81 Lbs. $105.25 $140.75 $208.25 $224.75 $242.25 $253.00 $263.75 $266.00 $266.00 $275.50 82 107.00 143.00 211.00 227.75 245.75 256.00 267.25 269.25 269.25 279.75 83 108.75 145.25 214.00 230.50 249.25 259.00 271.00 272.50 272.50 283.50 84 110.25 147.50 217.00 233.25 252.50 261.75 274.50 275.75 275.75 287.50 85 111.75 150.00 220.00 236.25 255.75 265.00 278.00 278.75 278.75 291.25 86 113.00 152.00 223.00 239.25 259.00 268.50 281.50 282.00 282.00 294.75 87 114.50 154.50 226.00 242.25 262.00 271.75 285.25 285.50 285.50 298.50 88 115.75 156.75 229.00 245.25 265.00 275.00 288.75 289.00 289.00 301.75 89 117.25 159.00 231.75 248.00 268.25 278.25 292.25 292.50 292.50 304.75 90 118.50 161.25 234.75 250.75 271.25 282.00 295.75 296.25 296.25 308.00 91 120.25 163.25 238.00 253.75 274.25 285.25 299.00 299.50 299.50 311.25 92 121.75 165.25 240.75 256.75 277.25 288.50 302.25 302.75 302.75 314.50 93 123.25 167.00 243.50 260.00 280.25 291.75 305.50 306.00 306.00 318.00 94 124.50 169.25 246.25 262.75 283.25 295.00 308.75 309.50 309.50 321.25 95 126.25 171.25 249.00 265.50 286.25 298.50 311.75 313.00 313.00 324.25 96 127.50 173.50 251.25 267.75 289.50 301.75 315.25 316.00 316.00 327.25 97 129.00 175.50 253.75 270.50 293.00 305.00 318.50 319.25 319.25 330.25 98 130.25 177.75 256.00 273.25 296.00 308.00 321.75 322.50 322.50 333.25 99 131.75 179.50 258.25 275.75 299.00 311.00 324.75 326.00 326.00 336.25 100 133.00 181.50 260.50 278.25 302.00 313.75 327.75 329.50 329.50 339.25 101 134.50 183.50 262.75 281.00 304.75 316.75 330.75 332.75 332.75 342.50 102 135.75 185.00 265.00 283.75 307.50 320.00 333.75 335.75 335.75 345.50 103 137.25 187.00 267.75 286.25 310.50 323.50 337.00 338.75 338.75 348.50 104 138.50 188.75 270.25 289.00 313.75 326.50 340.00 341.75 341.75 351.50 105 140.00 190.25 272.75 291.75 316.75 329.50 343.00 345.25 345.25 354.50 106 141.75 192.25 275.25 294.50 319.50 332.75 346.00 348.75 348.75 357.50 107 143.25 194.25 278.00 297.25 322.25 335.75 349.00 352.00 352.00 360.75 108 144.75 196.00 280.75 300.00 325.25 338.75 352.00 355.00 355.00 364.00 109 146.00 198.00 283.25 302.75 328.25 342.00 355.00 358.00 358.00 367.25 110 147.50 200.00 285.75 305.50 331.50 345.50 358.00 361.00 361.00 370.50 111 148.75 202.25 288.25 308.50 334.50 348.75 361.25 364.00 364.00 373.50 112 150.25 204.25 290.75 311.25 337.50 352.00 364.50 367.25 367.25 376.75 113 151.50 206.50 293.25 314.00 340.50 355.25 367.50 370.25 370.25 379.75 114 153.00 208.50 295.75 317.00 343.50 358.25 370.50 373.25 373.25 383.00 115 154.25 210.00 298.00 319.75 346.75 361.25 373.75 376.25 376.25 386.50 116 155.75 211.75 300.50 322.50 349.75 364.00 376.75 379.25 379.25 389.50 117 157.00 213.75 303.00 325.00 352.75 366.75 379.75 382.25 382.25 392.75 118 158.75 215.50 305.50 327.50 355.50 369.50 382.75 385.25 385.25 396.00 119 160.25 217.50 308.00 330.00 358.25 372.25 385.75 388.50 388.50 399.25 120 161.75 219.50 310.75 332.50 361.25 375.50 388.75 392.00 392.00 402.50 PROCESS YOUR SHIPMENT 35

Domestic UPS Next Day Air ®

GUARANTEED OVERNIGHT BY 10:30 A.M.* ON-DEMAND RATES Zones 102 103 104 105 106 107 108 124† 125† 126† 121 Lbs. $162.75 $221.75 $313.75 $335.25 $364.50 $378.50 $392.25 $395.00 $395.00 $405.75 122 164.00 223.50 316.75 337.75 367.50 381.50 395.50 398.00 398.00 408.75 123 165.25 225.50 319.50 340.25 370.50 384.75 398.75 401.25 401.25 411.75 See pages 106 to 129 124 166.75 227.25 322.00 342.75 373.50 387.75 401.75 404.50 404.50 415.00 for additional charges, 125 168.00 229.00 324.50 345.50 376.50 390.75 404.75 407.50 407.50 418.00 service restrictions 126 169.50 231.00 327.00 347.50 379.25 394.00 407.75 411.25 411.25 421.00 and general information. 127 170.50 233.00 329.50 350.25 382.00 397.50 411.25 414.75 414.75 424.25 – These UPS Next Day 128 171.50 234.75 332.25 353.00 384.75 400.75 414.25 418.25 418.25 427.25 Air® rates also apply 129 173.00 236.75 334.75 356.25 387.75 404.00 417.50 421.50 421.50 430.50 for shipments from UPS Drop Boxes. 130 174.25 238.75 337.50 359.00 390.75 407.25 420.75 425.25 425.25 433.75 131 175.75 240.75 340.00 362.25 393.75 410.50 424.00 428.75 428.75 437.00 – The Letter rate applies only to shipments 132 177.00 242.50 342.50 365.25 396.75 414.00 427.25 432.25 432.25 440.25 sent in UPS Express 133 178.50 244.50 344.75 368.25 399.75 417.25 430.75 436.00 436.00 443.50 Envelope or UPS Letter 134 179.50 246.50 347.50 371.00 403.00 420.50 434.00 439.50 439.50 447.00 packaging. 135 180.75 248.25 350.00 374.00 406.00 423.75 437.25 443.00 443.00 450.25 *Visit UPS.com® or 136 181.75 250.25 352.50 376.75 409.00 427.00 440.50 446.00 446.00 453.25 call 1-800-PICK-UPS® 137 183.00 252.25 355.25 379.25 412.00 430.50 443.75 449.00 449.00 456.25 for guarantee details, service availability, 138 183.75 253.75 358.00 382.00 415.00 433.75 447.25 452.75 452.75 459.25 delivery time commit- 139 184.50 255.25 360.50 384.75 418.00 437.00 450.50 456.00 456.00 462.25 ments or to request 140 185.25 256.25 363.00 387.25 421.00 440.25 453.75 459.25 459.25 465.25 a pickup. 141 186.25 257.75 365.75 390.00 424.00 443.50 457.00 462.50 462.50 468.50 **For each package 142 187.00 258.75 368.50 392.50 427.75 447.00 460.25 465.75 465.75 471.75 with a dimensional 143 187.75 260.25 370.75 395.00 431.00 450.25 463.75 469.50 469.50 475.00 weight of more than 150 pounds, multiply 144 188.75 261.50 372.75 397.50 434.00 453.25 467.00 472.50 472.50 478.25 the weight by the 145 189.50 263.00 374.50 400.25 437.00 456.00 470.25 475.75 475.75 481.25 price per pound. 146 190.25 264.00 376.75 403.00 440.00 458.75 473.75 479.00 479.00 484.50 †Zone 124 is metro 147 191.25 265.00 379.00 405.75 443.00 461.75 477.25 482.25 482.25 487.50 Alaska and Hawaii, 148 192.00 266.50 381.25 408.50 446.00 465.00 480.25 485.75 485.75 490.50 zone 125 is Puerto Rico 149 192.75 267.75 383.25 411.25 449.25 468.00 483.25 488.75 488.75 493.75 and zone 126 is remote Alaska and Hawaii. 150 193.50 269.25 385.75 414.00 453.00 471.25 486.25 491.75 491.75 497.00 Some shipments to Dimensional Weight of More Than 150 Lbs.** Alaska and Hawaii Price Per 1.30 1.81 2.59 2.77 3.03 3.16 3.26 3.29 3.29 3.33 require additional Pound time in transit. 36

Domestic UPS Next Day Air Saver ®

GUARANTEED OVERNIGHT BY 3:O0 P.M.*

Guaranteed on-time delivery by 3:00 p.m. or 4:30 p.m. the next business day to commercial destinations where UPS Next Day Air® delivery is committed by 10:30 a.m. or noon, respectively. Shipments to residential locations within the UPS Next Day Air Saver area are delivered by end of day. This service is not available to destinations where UPS Next Day Air is committed for end of day. Optional Saturday pickup from most U.S. locations. Saturday delivery is not available for UPS Next Day Air Saver packages.

Zones 132 133 134 135 136 137 138 Letter $12.00 $14.25 $16.25 $16.75 $17.00 $17.25 $18.25 1 Lbs. 14.00 18.50 22.25 24.75 25.75 26.50 27.50 2 15.50 19.50 24.75 27.00 28.50 30.25 31.25 3 16.25 20.75 27.00 29.00 31.75 33.50 34.50 4 17.25 22.00 29.00 31.25 35.00 37.25 38.00 5 18.25 23.50 31.00 33.25 38.50 40.75 42.25 6 19.00 24.75 34.75 37.50 41.25 43.25 43.75 7 19.50 26.25 38.00 40.50 44.25 46.00 46.25 8 20.25 27.00 40.25 43.25 47.00 48.75 49.25 9 21.25 28.00 43.00 46.00 49.75 51.25 52.25 10 22.00 29.25 45.00 48.75 52.50 53.75 55.00 11 22.50 30.25 47.50 51.00 55.75 56.00 57.75 12 23.50 31.25 49.75 53.75 58.50 58.75 60.50 13 24.25 32.75 52.00 56.50 61.00 61.25 63.25 14 25.00 33.75 53.75 58.75 63.00 64.00 66.25 15 25.75 35.50 55.50 61.00 64.75 66.50 69.25 16 26.50 37.25 58.25 63.50 68.50 69.50 73.50 17 27.00 38.25 60.00 65.75 71.00 72.00 75.25 18 27.75 38.75 61.50 67.50 73.00 74.50 77.00 19 28.50 39.25 63.25 69.00 74.50 76.50 79.25 20 29.50 40.25 65.00 70.75 76.00 78.00 80.75 21 30.25 41.25 66.75 73.00 77.75 79.75 83.00 22 31.00 42.75 68.75 74.50 79.50 81.75 84.75 23 31.75 43.50 70.50 76.25 81.25 83.50 86.75 24 32.50 44.25 72.00 78.00 83.00 85.50 88.75 25 33.25 45.50 74.00 80.00 85.00 87.50 91.00 26 34.00 46.25 75.75 82.00 87.00 89.75 93.00 27 34.75 47.00 77.25 84.25 89.00 91.50 95.00 28 35.50 48.25 79.50 86.00 91.00 93.50 96.75 29 36.25 49.25 81.50 88.25 93.25 95.75 98.75 30 36.75 50.00 83.00 90.25 95.25 98.00 101.00 31 37.75 51.00 85.00 92.25 97.00 100.50 103.25 32 38.50 52.00 87.25 94.00 99.25 102.50 105.25 33 39.25 53.25 89.50 96.00 101.25 104.75 107.50 34 40.25 54.50 91.25 98.25 103.50 106.75 109.75 35 41.00 55.25 93.25 100.50 106.00 108.75 112.00 PROCESS YOUR SHIPMENT 37

Domestic UPS Next Day Air Saver ®

GUARANTEED OVERNIGHT BY 3:O0 P.M.* ON-DEMAND RATES Zones 132 133 134 135 136 137 138 36 Lbs. $41.75 $56.00 $95.25 $102.50 $108.25 $110.75 $114.75 37 42.75 57.25 96.75 104.50 111.00 113.00 117.25 38 43.50 58.50 98.50 106.50 113.50 115.25 119.25 39 44.25 59.75 100.00 108.75 115.75 117.75 121.50 40 45.00 60.75 102.00 110.50 118.00 120.00 123.75 41 45.75 61.50 104.50 112.75 120.50 122.50 126.25 42 46.50 62.50 106.75 115.00 122.75 124.50 128.75 43 47.25 63.50 108.75 117.25 125.25 126.75 131.00 44 48.25 64.75 110.50 119.00 127.25 129.25 133.00 45 49.00 65.75 112.50 121.00 129.25 131.50 135.50 46 49.75 67.00 114.50 123.25 131.25 133.75 138.00 47 51.00 68.50 116.00 125.50 133.00 135.75 140.25 48 51.75 69.75 117.75 127.25 135.00 138.00 142.50 49 52.50 71.00 119.75 129.50 137.00 140.25 144.75 50 53.25 72.00 121.75 131.75 139.00 142.50 146.75 51 54.25 73.50 123.75 133.75 141.25 144.75 149.00 52 55.00 74.50 125.75 135.25 143.50 146.75 151.50 53 56.00 76.00 127.25 137.00 146.00 149.25 153.75 54 57.25 77.25 129.00 138.50 148.25 151.75 156.25 55 58.00 79.00 130.75 140.25 150.75 154.25 158.75 56 59.25 81.25 132.25 142.25 153.00 156.75 161.25 57 60.25 82.75 134.25 144.00 155.00 159.50 164.00 58 61.25 84.50 136.50 146.00 157.25 162.25 167.00 59 62.75 86.00 138.25 148.25 159.75 164.75 169.75 60 63.75 87.75 140.25 150.75 162.50 167.50 172.50 61 65.00 89.50 142.50 153.50 165.25 170.50 175.50 62 66.00 91.00 144.75 156.25 168.00 173.50 178.75 63 67.50 93.00 147.25 158.75 170.50 176.50 182.00 64 68.75 95.00 149.50 161.25 173.00 179.25 185.25 See pages 106 to 129 65 69.75 96.75 152.00 164.00 175.75 182.50 188.75 for additional charges, service restrictions 66 71.00 98.50 154.25 166.75 178.50 186.00 192.25 and general information. 67 72.25 100.50 156.75 169.50 181.25 189.00 195.75 – These UPS Next Day 68 73.75 102.50 159.25 172.25 184.00 192.25 199.50 Air Saver® rates also 69 75.00 104.50 161.75 175.00 186.75 195.50 203.00 apply for shipments 70 76.50 106.75 164.25 177.50 189.50 198.75 206.50 from UPS Drop Boxes. 71 77.75 108.25 167.50 180.75 194.50 203.25 211.00 – The Letter rate applies 72 79.25 110.00 170.00 183.75 197.75 206.25 214.50 only to shipments 73 80.25 112.00 172.25 186.75 201.00 209.50 217.50 sent in UPS Express Envelope or UPS Letter 74 81.75 114.25 174.75 189.50 204.00 212.75 220.75 packaging. 75 83.00 116.25 177.50 192.25 207.25 216.00 224.75 *Visit UPS.com® or 76 84.75 118.75 179.75 195.00 210.50 219.25 228.50 call 1-800-PICK-UPS® 77 86.00 121.00 182.25 197.75 213.75 222.25 231.50 for guarantee details, 78 87.50 123.00 184.75 200.25 217.00 225.75 234.50 service availability, 79 88.50 124.75 187.75 203.00 220.25 229.00 238.00 delivery time commit- ments or to request 80 90.00 126.75 190.75 205.75 223.50 232.00 241.00 a pickup. 38

Domestic UPS Next Day Air Saver ®

GUARANTEED OVERNIGHT BY 3:O0 P.M.*

Zones 132 133 134 135 136 137 138 81 Lbs. $91.25 $129.00 $194.25 $208.75 $226.50 $235.50 $244.50 82 93.00 131.25 197.25 211.50 229.25 238.50 247.75 83 94.25 133.00 200.25 214.75 232.00 241.50 251.00 84 95.75 135.25 203.00 217.75 234.75 244.50 254.00 85 97.00 137.25 205.50 220.75 237.50 247.75 256.75 86 98.25 139.25 208.25 223.50 240.25 251.00 260.00 87 99.25 141.25 210.75 226.00 243.00 253.75 262.75 88 100.50 143.25 213.25 228.75 245.75 256.50 265.50 89 101.75 145.25 215.50 231.50 248.50 259.25 268.50 90 102.75 147.25 217.75 234.00 251.25 262.00 271.50 91 104.00 149.00 220.25 236.25 254.00 264.75 274.75 92 105.25 150.75 222.75 238.50 256.75 268.25 278.00 93 106.75 152.25 225.25 240.75 259.50 271.50 281.25 94 108.00 154.00 227.50 243.00 262.25 274.25 284.25 95 109.50 155.75 230.00 245.50 264.75 277.25 287.50 96 110.75 157.50 232.50 248.00 267.50 280.00 290.50 97 112.00 159.50 234.50 250.25 270.25 282.50 293.75 98 113.00 161.25 236.75 252.75 273.00 285.00 297.00 99 114.50 162.75 239.00 255.25 275.75 287.75 300.00 100 115.50 164.50 241.75 257.75 278.25 290.75 303.00 101 116.50 166.50 244.00 260.00 281.00 293.75 306.25 102 118.00 168.00 246.25 262.25 283.50 296.50 309.50 103 119.25 170.00 248.50 264.75 286.00 299.75 312.50 104 120.50 171.50 250.75 267.25 288.75 303.00 315.50 105 121.75 173.25 253.00 269.50 291.50 306.25 318.25 106 123.00 175.25 255.50 272.00 294.50 309.50 321.00 107 124.00 177.00 257.75 274.25 297.50 312.25 324.00 108 125.25 179.00 260.25 276.75 300.25 314.50 326.75 109 126.50 181.00 262.25 279.50 302.75 317.25 330.00 110 128.00 183.00 264.50 282.00 305.75 320.50 333.00 111 129.25 184.75 267.00 284.75 308.50 323.75 335.75 112 130.75 186.75 269.50 287.00 311.00 326.75 338.75 113 131.75 188.00 272.25 289.75 313.50 329.50 341.75 114 132.75 189.50 274.75 292.25 316.00 332.25 344.75 115 134.25 190.75 277.00 295.00 318.50 335.00 348.00 116 135.50 192.50 279.50 297.50 321.25 337.50 351.00 117 136.75 194.50 281.50 300.25 324.00 340.00 354.00 118 137.75 196.25 283.75 302.75 326.75 342.50 357.00 119 139.00 198.25 286.25 305.50 329.25 344.75 360.00 120 140.00 200.25 288.50 308.00 331.75 347.50 362.75 PROCESS YOUR SHIPMENT 39

Domestic UPS Next Day Air Saver ®

GUARANTEED OVERNIGHT BY 3:O0 P.M.* ON-DEMAND RATES Zones 132 133 134 135 136 137 138 121 Lbs. $141.00 $202.25 $291.00 $310.75 $334.50 $350.25 $366.00 122 142.50 203.75 293.50 313.25 337.50 353.00 369.00 123 143.75 205.50 295.75 315.75 340.25 355.75 371.75 124 145.00 207.00 297.75 318.00 343.25 359.00 375.00 125 146.00 209.00 300.00 320.00 346.00 361.75 378.50 126 147.25 211.00 302.50 322.25 349.00 364.50 381.75 127 148.25 212.75 305.00 324.50 351.75 367.25 384.75 128 149.00 214.25 307.50 326.75 354.25 370.50 387.50 129 150.25 215.50 310.00 329.00 356.75 373.50 390.75 130 151.25 217.00 312.50 331.50 359.25 376.25 393.75 131 152.75 219.25 315.00 334.25 361.75 379.25 396.75 See pages 106 to 129 132 153.75 221.00 317.00 337.25 364.00 382.00 399.50 for additional charges, 133 154.75 223.00 319.25 339.75 366.75 384.75 402.50 service restrictions and general information. 134 156.00 225.00 321.50 342.50 369.25 387.75 405.25 135 156.75 226.50 323.75 344.75 371.75 391.00 408.00 – These UPS Next Day Air Saver® rates also 136 157.50 228.25 326.25 347.50 374.50 394.75 411.25 apply for shipments 137 158.50 230.00 328.25 350.25 377.00 398.00 414.25 from UPS Drop Boxes. 138 159.25 231.50 330.50 353.00 379.75 401.25 417.25 – The Letter rate applies 139 160.25 233.00 332.75 355.50 382.50 404.50 420.00 only to shipments 140 161.25 234.00 335.25 358.25 385.25 407.75 423.00 sent in UPS Express 141 162.00 235.50 337.75 361.00 388.25 411.25 426.25 Envelope or UPS Letter packaging. 142 162.75 236.50 340.00 363.75 391.00 414.25 429.50 ® 143 163.25 237.50 342.00 366.25 394.00 417.00 433.25 *Visit UPS.com or call 1-800-PICK-UPS® 144 164.00 238.75 344.25 369.00 396.75 419.50 436.50 for guarantee details, 145 164.75 239.75 346.25 371.75 399.75 422.25 439.75 service availability, 146 165.50 241.00 348.50 374.50 403.00 425.00 442.75 delivery time commit- 147 166.00 242.00 350.75 377.25 406.00 427.75 445.75 ments or to request a pickup. 148 166.75 243.00 352.75 380.00 409.00 430.50 448.75 149 167.25 244.25 355.00 382.75 412.00 433.25 451.75 **For each package with a dimensional 150 167.75 245.25 357.25 385.50 415.00 436.00 454.75 weight of more than Dimensional Weight of More Than 150 Lbs.** 150 pounds, multiply Price Per 1.13 1.65 2.39 2.58 2.78 2.92 3.04 the weight by the Pound price per pound. 40

Domestic UPS 2nd Day Air A.M.®

GUARANTEED TWO-DAY BY 12:00 P.M.*

Guaranteed on-time delivery by 12:00 p.m. on the second business day to metropolitan commercial destinations where UPS Next Day Air® delivery is committed by 10:30 a.m. Not available to residential destinations or where UPS Next Day Air delivery is committed by 12:00 p.m. or end of day. Optional Saturday pickup.

Zones 242 243 244 245 246 247 248 Letter $8.90 $9.00 $9.60 $10.50 $11.00 $11.60 $12.30 1 Lbs. 9.10 9.50 10.10 11.40 12.90 13.60 14.00 2 9.50 10.20 11.30 12.80 14.60 15.80 16.30 3 10.20 10.80 12.40 14.30 16.70 17.80 18.40 4 10.90 11.60 13.60 16.20 18.90 20.20 20.60 5 11.90 12.30 15.10 18.20 20.90 22.70 23.10 6 12.10 13.00 15.60 19.70 23.90 25.50 26.60 7 12.30 14.00 16.70 21.60 26.40 27.90 29.60 8 12.80 15.00 17.90 23.30 28.90 30.70 32.50 9 13.30 16.10 19.40 25.20 31.60 33.70 35.30 10 13.90 17.10 20.60 27.00 34.30 36.40 38.00 11 14.70 17.90 21.90 28.70 37.00 39.10 40.50 12 15.50 19.00 23.00 30.60 39.40 41.40 42.90 13 16.50 19.70 24.10 32.00 41.60 43.50 45.20 14 17.40 20.60 25.20 33.70 43.80 45.70 47.60 15 18.20 21.50 26.30 35.30 46.00 47.90 49.90 16 18.90 22.20 27.50 36.70 48.30 50.50 52.10 17 19.70 22.80 28.50 38.00 50.60 52.80 54.50 18 20.10 23.30 29.50 39.20 52.90 55.20 56.90 19 20.80 24.10 30.60 40.50 55.20 57.80 59.30 20 21.50 24.90 31.70 42.10 57.50 60.30 62.00 21 22.00 25.90 32.90 43.70 59.80 62.60 64.70 22 22.60 26.70 34.00 45.10 62.00 64.90 67.40 23 23.20 27.60 35.10 46.50 64.10 67.30 70.00 24 23.90 28.50 36.20 48.00 66.20 69.90 72.40 25 24.50 29.40 37.30 49.50 68.30 72.30 74.70 26 25.20 30.10 38.40 51.30 70.10 74.50 77.00 27 25.90 31.00 39.50 52.90 71.80 76.90 79.30 28 26.60 31.90 40.60 54.30 73.80 79.00 81.70 29 27.40 32.70 41.70 55.70 75.90 81.30 84.20 30 28.20 33.60 42.80 57.10 78.10 83.50 86.50 31 28.90 34.20 43.90 58.50 80.30 85.70 88.90 32 29.60 35.10 45.00 60.10 82.60 88.10 91.30 33 30.30 36.00 46.10 61.60 84.80 90.50 93.60 34 30.80 36.60 47.10 63.00 87.00 93.00 95.90 35 31.50 37.50 48.10 64.40 89.10 95.20 98.20 PROCESS YOUR SHIPMENT 41

Domestic UPS 2nd Day Air A.M.®

GUARANTEED TWO-DAY BY 12:00 P.M.* ON-DEMAND RATES Zones 242 243 244 245 246 247 248 36 Lbs. $32.10 $38.40 $49.10 $65.70 $91.20 $97.70 $100.90 37 32.80 39.40 50.10 67.20 93.50 100.00 103.40 38 33.60 40.30 51.30 68.50 95.80 102.50 105.80 39 34.40 41.00 52.50 69.90 98.00 104.90 108.20 40 35.40 41.90 53.60 71.30 100.20 107.40 110.70 41 36.20 42.90 54.70 72.80 102.40 109.80 113.10 42 37.00 43.80 55.80 74.30 104.50 112.20 115.40 43 37.50 44.70 56.90 75.80 106.50 114.60 117.70 44 38.20 45.40 57.90 77.00 108.50 116.80 120.00 45 38.70 46.10 58.90 78.20 110.40 119.00 122.30 46 39.50 47.00 59.70 79.50 112.40 121.20 124.60 47 40.50 47.70 60.60 80.90 114.60 123.50 126.90 48 41.30 48.60 61.60 82.30 116.80 125.80 129.30 49 42.00 49.60 62.70 83.60 119.00 128.20 131.50 50 42.70 50.60 63.80 84.90 121.00 130.50 133.50 51 43.30 51.50 64.80 86.50 122.90 132.70 135.70 52 44.20 52.50 65.80 87.90 124.90 134.90 137.90 53 45.00 53.20 66.70 89.30 126.80 137.10 140.10 54 45.80 54.10 67.50 90.90 128.70 139.30 142.30 55 46.40 55.00 68.40 92.30 130.60 141.50 144.50 56 47.00 56.00 69.60 93.70 132.60 143.70 146.90 57 47.60 56.80 70.70 95.20 134.90 145.90 149.20 58 48.30 57.40 71.90 96.70 137.10 148.10 151.50 59 49.00 58.10 73.30 98.10 139.30 150.60 153.80 60 49.70 58.90 74.50 99.70 141.20 153.10 156.20 61 50.50 59.60 75.50 101.20 143.60 155.70 158.70 62 51.40 60.50 76.50 102.60 145.60 158.20 161.30 63 52.30 61.50 77.60 104.10 147.80 160.70 163.80 64 53.10 62.40 78.50 105.60 149.80 163.10 166.30 See pages 106 to 129 65 54.00 63.40 79.50 107.30 152.00 165.60 169.00 for additional charges, service restrictions 66 54.80 64.10 80.50 109.10 154.30 168.00 171.70 and general information. 67 55.40 64.90 81.50 110.80 156.60 170.40 174.50 – These UPS 2nd Day Air 68 56.10 65.80 82.50 112.40 159.00 172.80 177.20 A.M.® rates also apply 69 56.80 66.70 83.50 114.20 161.30 175.20 180.00 for shipments from 70 57.40 67.70 84.60 116.10 163.60 177.70 182.70 UPS Drop Boxes. 71 58.00 68.60 86.40 118.00 165.90 180.20 185.50 – The Letter rate applies 72 58.50 69.60 87.90 119.60 168.20 182.70 187.80 only to shipments 73 59.30 70.60 89.30 121.10 170.40 185.10 190.20 sent in UPS Express Envelope or UPS Letter 74 60.10 71.60 90.60 122.80 172.50 187.60 192.60 packaging. 75 60.80 72.60 91.70 124.30 174.60 189.90 195.00 *Visit UPS.com® or 76 61.60 73.40 92.60 126.00 176.80 192.20 197.50 call 1-800-PICK-UPS® 77 62.40 74.10 93.40 127.60 179.10 194.40 200.00 for guarantee details, 78 63.10 74.90 94.50 129.40 181.40 196.60 202.40 service availability, 79 63.80 75.90 95.70 131.00 183.70 198.90 204.80 delivery time commit- ments or to request 80 64.60 76.90 96.90 132.70 186.00 201.20 207.20 a pickup. 42

Domestic UPS 2nd Day Air A.M.®

GUARANTEED TWO-DAY BY 12:00 P.M.*

Zones 242 243 244 245 246 247 248 81 Lbs. $65.20 $78.00 $98.10 $134.30 $188.30 $203.50 $209.70 82 66.00 78.90 99.30 136.10 190.60 205.90 212.10 83 66.80 79.80 100.30 137.70 192.80 208.30 214.60 84 67.40 80.50 101.50 139.40 194.90 210.80 217.00 85 68.20 81.30 102.50 140.90 196.90 213.00 219.50 86 68.90 82.20 103.70 142.60 198.90 215.30 221.90 87 69.60 83.10 105.20 144.20 200.90 217.60 224.30 88 70.40 83.80 106.60 145.80 202.80 219.90 226.80 89 71.20 84.70 107.90 147.30 204.80 222.20 229.40 90 72.10 85.80 108.90 148.80 206.80 224.50 231.70 91 72.90 86.80 109.90 150.40 208.80 227.00 234.00 92 73.80 87.70 110.90 151.80 210.80 229.50 236.30 93 74.70 88.60 111.90 153.20 212.90 231.90 238.70 94 75.50 89.40 112.90 154.80 214.90 234.30 241.20 95 76.10 90.20 113.90 156.20 217.40 236.70 243.70 96 76.80 91.00 114.80 157.60 219.80 238.90 246.10 97 77.40 91.90 115.90 159.20 222.20 241.30 248.50 98 78.10 92.70 117.00 160.70 224.60 243.70 250.90 99 78.70 93.60 118.10 162.40 226.60 246.00 253.10 100 79.40 94.50 119.20 163.90 228.60 248.30 255.30 101 80.20 95.40 120.30 165.40 230.60 250.60 257.80 102 81.00 96.30 121.40 167.00 232.50 252.90 260.00 103 81.70 97.10 122.50 168.60 234.60 255.10 262.40 104 82.40 98.00 123.50 170.20 236.70 257.20 264.70 105 83.20 98.80 124.50 171.70 238.90 259.30 267.00 106 83.90 99.60 125.70 173.30 241.20 261.50 269.30 107 84.70 100.40 126.90 174.90 243.70 263.90 271.50 108 85.50 101.30 127.90 176.40 246.10 266.30 273.90 109 86.20 102.20 129.10 178.10 248.50 268.70 276.40 110 86.90 103.20 130.40 179.60 250.80 271.20 279.20 111 87.70 104.20 131.60 181.40 253.10 273.60 281.70 112 88.40 105.20 132.80 182.90 255.50 276.10 284.40 113 89.20 106.20 133.90 184.50 258.00 278.50 286.90 114 90.00 107.00 135.10 186.00 260.40 280.90 289.60 115 90.80 108.10 136.20 187.70 262.80 283.40 292.30 116 91.50 109.20 137.30 189.20 265.00 285.90 294.90 117 92.40 110.30 138.50 190.70 267.10 288.50 297.60 118 93.30 111.40 139.60 192.30 269.20 291.10 300.20 119 94.10 112.40 140.80 193.90 271.30 293.60 302.60 120 94.80 113.50 141.90 195.50 273.40 296.20 305.00 PROCESS YOUR SHIPMENT 43

Domestic UPS 2nd Day Air A.M.®

GUARANTEED TWO-DAY BY 12:00 P.M.* ON-DEMAND RATES Zones 242 243 244 245 246 247 248 121 Lbs. $95.60 $114.60 $143.10 $197.10 $275.40 $298.80 $307.50 122 96.40 115.70 144.20 198.70 277.60 301.20 309.90 123 97.10 116.70 145.40 200.30 280.00 303.70 312.30 124 97.90 117.60 146.60 201.90 282.30 306.20 314.70 125 98.80 118.50 147.80 203.40 284.70 308.80 317.10 126 99.70 119.40 149.10 204.90 287.10 311.50 319.60 127 100.50 120.20 150.30 206.70 289.50 314.30 322.00 128 101.20 121.10 151.50 208.20 291.90 317.00 324.40 129 102.00 122.00 152.70 209.80 294.40 319.80 326.80 130 102.90 123.00 153.90 211.30 296.70 322.40 329.50 131 103.60 124.00 155.00 213.00 298.80 325.10 332.20 See pages 106 to 129 132 104.40 125.00 156.20 214.50 300.90 327.60 335.00 for additional charges, 133 105.10 126.00 157.40 216.00 302.90 329.90 337.40 service restrictions and general information. 134 105.80 126.90 158.60 217.60 304.90 332.20 340.10 135 106.60 127.90 159.80 219.20 306.90 334.50 342.50 – These UPS 2nd Day Air A.M.® rates also apply 136 107.30 128.80 160.90 220.80 309.00 336.70 345.30 for shipments from 137 108.00 130.00 162.00 222.30 311.10 338.90 348.00 UPS Drop Boxes. 138 108.70 131.00 163.10 223.90 313.20 341.10 350.80 – The Letter rate applies 139 109.50 131.80 164.20 225.50 315.30 343.40 353.50 only to shipments 140 110.30 132.80 165.30 227.00 317.40 345.70 356.20 sent in UPS Express 141 111.20 133.70 166.40 228.60 319.60 348.20 358.80 Envelope or UPS Letter packaging. 142 112.10 134.50 167.50 230.10 321.80 350.60 361.40 ® 143 112.90 135.60 168.60 231.80 324.00 353.00 363.90 *Visit UPS.com or call 1-800-PICK-UPS® 144 113.70 136.70 169.70 233.30 326.20 355.40 366.60 for guarantee details, 145 114.60 137.80 170.80 234.90 328.40 357.80 369.40 service availability, 146 115.50 138.70 171.90 236.30 330.70 360.30 372.20 delivery time commit- 147 116.30 139.60 173.00 237.80 333.00 362.80 375.10 ments or to request a pickup. 148 117.20 140.50 174.10 239.30 335.30 365.30 378.00 149 118.00 141.40 175.20 240.70 337.60 368.00 380.70 **For each package with a dimensional 150 118.90 142.20 176.30 242.10 339.90 370.60 383.50 weight of more than Dimensional Weight of More Than 150 Lbs.** 150 pounds, multiply Price Per 0.80 0.96 1.19 1.62 2.28 2.48 2.57 the weight by the Pound price per pound. 44

Domestic UPS 2nd Day Air ®

GUARANTEED TWO-DAY*

Guaranteed delivery to all 50 states and Puerto Rico by the end of the second business day. Optional Saturday pickup.

Zones 202 203 204 205 206 207 208 224† 225† 226† Letter $7.90 $8.40 $8.80 $9.50 $10.10 $10.50 $10.80 $14.90 $14.90 $20.70 1 Lbs. 8.30 8.70 9.40 10.00 11.20 12.10 12.40 17.60 17.60 31.80 2 8.60 9.40 9.70 11.30 13.00 13.90 14.20 19.60 19.60 33.80 3 9.20 9.80 10.20 12.70 14.90 15.70 16.20 21.30 21.30 35.60 4 9.80 10.20 11.30 14.00 16.60 17.60 18.40 23.30 23.30 37.60 5 10.00 10.60 12.40 15.60 18.70 19.70 20.60 25.50 25.50 39.80 6 10.20 11.20 13.50 17.10 21.00 22.30 23.50 27.80 27.80 42.00 7 10.80 12.20 14.60 18.50 23.30 24.80 26.10 29.90 29.90 44.00 8 11.30 13.20 15.70 20.00 25.50 27.30 28.50 32.00 32.00 46.10 9 11.90 14.20 16.80 21.70 27.90 29.70 31.00 34.40 34.40 48.30 10 12.40 14.90 18.20 23.30 30.60 32.10 33.60 36.60 36.60 50.50 11 13.00 15.60 19.10 24.90 32.80 34.50 35.60 38.80 38.80 52.70 12 13.80 16.40 20.10 26.50 34.90 36.60 37.80 40.70 40.70 54.90 13 14.60 17.20 21.10 28.20 36.70 38.40 39.90 42.60 42.60 56.80 14 15.40 18.00 22.10 29.90 38.50 40.20 41.90 44.40 44.40 58.50 15 16.10 18.80 23.10 31.70 40.20 42.20 43.90 46.30 46.30 60.40 16 16.30 19.40 24.10 32.10 42.50 44.70 46.10 48.50 48.50 62.30 17 16.80 19.90 25.10 33.00 44.40 46.80 48.30 50.50 50.50 64.20 18 17.40 20.50 26.10 34.30 46.50 49.00 50.50 52.70 52.70 66.60 19 17.90 21.00 27.10 35.60 48.60 51.40 52.80 54.90 54.90 68.80 20 18.70 21.80 27.80 36.90 50.70 53.60 55.10 56.90 56.90 70.70 21 19.60 22.70 28.80 38.10 52.70 55.80 57.30 58.60 58.60 72.70 22 20.20 23.40 29.80 39.40 54.80 57.90 59.50 60.40 60.40 74.60 23 20.80 24.30 30.80 40.70 56.70 60.20 61.60 62.50 62.50 76.50 24 21.30 25.10 31.60 42.00 58.60 62.30 63.80 64.50 64.50 78.50 25 21.90 25.70 32.60 43.30 60.50 64.20 66.00 66.60 66.60 80.70 26 22.40 26.50 33.40 44.90 62.30 66.20 68.20 68.80 68.80 82.70 27 23.20 27.20 34.40 46.20 63.90 68.10 70.40 70.70 70.70 84.70 28 23.90 28.10 35.30 47.50 65.90 70.10 72.60 72.70 72.70 86.90 29 24.40 28.80 36.30 49.00 67.70 72.10 74.70 74.80 74.80 88.90 30 25.00 29.40 37.40 50.20 69.40 73.90 76.80 76.90 76.90 90.60 31 25.50 30.10 38.40 51.40 71.40 76.00 79.00 79.10 79.10 92.30 32 26.10 31.00 39.60 52.60 73.20 78.00 81.10 81.20 81.20 93.90 33 26.60 31.80 40.50 53.90 75.10 80.10 83.30 83.40 83.40 95.80 34 27.20 32.50 41.50 55.20 77.10 82.40 85.50 85.60 85.60 97.60 35 27.80 33.10 42.40 56.50 79.10 84.70 87.80 87.90 87.90 99.20 36 28.50 33.90 43.30 57.80 81.20 86.80 90.00 90.10 90.10 101.00 37 29.00 34.70 44.20 59.10 83.20 88.90 92.10 92.20 92.20 102.90 38 29.60 35.40 45.20 60.40 85.10 91.00 94.10 94.30 94.30 104.60 39 30.40 36.10 46.10 61.70 87.10 93.00 96.00 96.30 96.30 106.60 40 31.10 37.00 47.00 63.00 89.10 95.00 98.20 98.30 98.30 108.70 PROCESS YOUR SHIPMENT 45

Domestic UPS 2nd Day Air ®

GUARANTEED TWO-DAY* ON-DEMAND RATES Zones 202 203 204 205 206 207 208 224† 225† 226† 41 Lbs. $32.00 $37.80 $47.90 $64.40 $90.90 $97.00 $100.20 $100.30 $100.30 $110.70 42 32.70 38.70 48.60 65.60 92.60 99.00 102.30 102.40 102.40 112.60 43 33.20 39.50 49.60 66.70 94.40 101.30 104.40 104.50 104.50 114.60 44 33.80 40.20 50.50 67.80 96.30 103.50 106.50 106.60 106.60 116.60 45 34.40 40.90 51.60 68.90 98.10 105.60 108.60 108.70 108.70 118.60 46 35.10 41.70 52.50 70.20 99.90 107.70 110.70 110.80 110.80 120.50 47 35.60 42.40 53.50 71.20 101.50 109.80 112.60 113.00 113.00 122.30 48 36.30 43.10 54.30 72.20 103.30 111.80 114.80 115.00 115.00 124.50 49 37.00 43.90 55.30 73.30 105.10 113.90 116.70 116.80 116.80 126.50 50 37.60 44.60 56.30 74.60 106.80 115.90 118.60 118.70 118.70 128.60 51 38.30 45.40 57.20 75.90 108.60 117.80 120.30 120.60 120.60 130.60 52 38.90 46.40 58.10 77.20 110.40 119.70 122.20 122.40 122.40 132.40 53 39.60 47.10 58.90 78.50 112.30 121.60 124.10 124.20 124.20 134.30 54 40.30 47.90 59.80 79.80 114.20 123.40 126.20 126.30 126.30 136.30 55 41.00 48.60 60.70 81.00 115.90 125.30 128.30 128.40 128.40 138.20 56 41.60 49.30 61.70 82.30 117.90 127.30 130.10 130.20 130.20 140.10 57 42.20 50.10 62.60 83.60 119.80 129.10 132.10 132.20 132.20 142.00 58 42.80 50.80 63.60 84.90 121.60 131.10 134.10 134.30 134.30 144.00 59 43.30 51.50 64.60 86.20 123.20 133.10 136.20 136.30 136.30 146.00 60 43.90 52.30 65.50 87.60 125.00 135.10 138.70 138.80 138.80 148.10 61 44.60 53.00 66.40 88.90 126.90 137.70 141.00 141.20 141.20 150.30 See pages 106 to 129 62 45.50 53.80 67.30 90.30 128.90 139.80 143.20 143.40 143.40 152.60 for additional charges, 63 46.20 54.50 68.30 91.60 130.90 141.90 145.40 145.60 145.60 154.90 service restrictions 64 47.10 55.20 69.20 93.00 132.90 144.00 148.10 148.20 148.20 157.20 and general information. 65 47.60 56.00 70.20 94.30 134.90 146.10 150.40 150.50 150.50 159.50 – These UPS 2nd Day ® 66 48.30 56.90 71.10 96.00 137.00 148.50 152.70 153.00 153.00 161.80 Air rates also apply for shipments from 67 48.80 57.80 72.10 97.60 139.20 150.80 155.00 155.20 155.20 164.10 UPS Drop Boxes. 68 49.50 58.50 73.00 99.10 141.40 153.10 157.30 157.40 157.40 166.40 – The Letter rate applies 69 50.20 59.40 74.00 100.90 143.60 155.40 159.60 159.70 159.70 168.70 only to shipments 70 50.80 60.30 75.00 102.60 145.90 157.70 161.90 162.00 162.00 171.10 sent in UPS Express 71 51.50 61.20 75.90 104.50 147.80 160.20 164.70 164.80 164.80 173.10 Envelope or UPS Letter 72 52.00 62.00 77.00 106.20 149.80 162.00 166.90 167.40 167.40 175.10 packaging. 73 52.60 62.80 78.00 107.60 151.60 164.00 169.10 170.10 170.10 177.10 *Visit UPS.com® or ® 74 53.10 63.50 79.10 109.00 153.50 166.00 171.30 172.20 172.20 179.10 call 1-800-PICK-UPS for guarantee details, 75 53.90 64.20 80.10 110.40 155.30 168.00 173.40 174.00 174.00 181.10 service availability, 76 54.60 65.00 81.30 111.90 157.20 170.00 175.50 175.90 175.90 183.00 delivery time commit- 77 55.20 65.70 82.40 113.40 159.10 172.20 177.50 177.80 177.80 185.00 ments or to request 78 55.90 66.40 83.90 114.80 160.80 174.40 179.60 179.70 179.70 187.00 a pickup. 79 56.70 67.30 84.90 116.30 162.70 176.60 182.20 182.30 182.30 189.00 †Zone 224 is metro 80 57.40 68.10 86.00 117.70 164.60 178.80 184.40 184.70 184.70 191.00 Alaska and Hawaii, zone 225 is Puerto 81 58.10 69.00 87.00 119.00 166.40 181.00 186.50 186.70 186.70 193.20 Rico and zone 226 82 58.60 69.90 88.00 120.30 168.30 182.80 188.70 188.80 188.80 195.50 is remote Alaska and 83 59.20 70.50 88.90 121.70 170.20 184.70 190.90 191.00 191.00 197.80 Hawaii. Some ship- 84 60.00 71.30 89.90 123.00 172.00 186.60 193.10 193.20 193.20 200.10 ments to Alaska require additional 85 60.60 72.20 90.90 124.40 173.90 188.30 195.30 195.40 195.40 202.00 time in transit. 46

Domestic UPS 2nd Day Air ®

GUARANTEED TWO-DAY*

Zones 202 203 204 205 206 207 208 224† 225† 226† 86 Lbs. $61.30 $72.90 $91.70 $125.70 $175.90 $190.40 $197.20 $197.60 $197.60 $203.90 87 61.90 73.70 92.70 127.10 178.00 192.50 199.30 199.70 199.70 205.80 88 62.60 74.50 93.60 128.40 180.30 194.60 201.40 201.70 201.70 207.80 89 63.30 75.10 94.70 129.70 182.60 196.70 203.40 203.70 203.70 209.80 90 64.00 75.90 95.70 131.00 184.70 198.80 205.50 205.70 205.70 211.80 91 64.80 76.80 96.80 132.40 186.60 200.80 207.60 207.80 207.80 213.60 92 65.70 77.70 97.90 133.80 188.30 203.00 209.70 209.80 209.80 215.50 93 66.30 78.50 98.90 135.20 190.10 205.20 211.80 211.90 211.90 217.40 94 67.00 79.30 100.00 136.50 191.70 207.40 213.80 214.00 214.00 219.20 95 67.50 80.00 100.90 137.70 193.50 209.60 215.90 216.00 216.00 221.30 96 68.10 80.70 101.90 138.90 195.40 211.80 218.00 218.10 218.10 223.30 97 68.60 81.50 102.70 140.30 197.20 214.00 220.10 220.20 220.20 225.30 98 69.20 82.20 103.70 141.50 199.00 215.80 222.30 222.40 222.40 227.40 99 70.00 82.90 104.70 142.70 200.80 217.70 224.50 224.60 224.60 229.50 100 71.00 83.70 105.60 143.90 202.50 219.50 226.70 226.80 226.80 231.40 101 71.90 84.50 106.60 145.20 204.30 221.70 228.80 229.00 229.00 233.50 102 72.90 85.30 107.60 146.60 206.10 223.90 231.00 231.20 231.20 235.70 103 73.70 86.20 108.70 148.00 208.00 225.80 233.20 233.40 233.40 237.90 104 74.40 87.00 109.80 149.30 210.30 227.90 235.40 235.60 235.60 240.10 105 75.00 87.80 110.90 150.60 212.30 230.00 237.60 237.80 237.80 242.20 106 75.80 88.70 112.00 152.00 214.30 232.10 239.70 240.00 240.00 244.20 107 76.60 89.40 113.10 153.30 216.20 234.20 241.90 242.20 242.20 246.30 108 77.20 90.30 114.20 154.70 218.10 236.30 244.10 244.40 244.40 248.30 109 78.00 91.20 115.30 156.00 220.10 238.60 246.30 246.60 246.60 250.50 110 78.70 92.00 116.40 157.40 222.10 240.80 248.50 248.80 248.80 252.50 111 79.40 92.80 117.40 158.70 224.10 243.00 250.70 251.00 251.00 254.40 112 80.10 93.70 118.30 160.10 226.10 245.20 252.90 253.20 253.20 256.40 113 80.90 94.50 119.20 161.40 228.60 247.40 255.10 255.40 255.40 258.50 114 81.50 95.40 120.20 162.80 231.10 249.60 257.30 257.60 257.60 260.60 115 82.30 96.30 121.40 164.20 233.60 251.80 259.50 259.80 259.80 262.80 116 83.10 97.00 122.50 165.70 235.50 254.00 261.60 262.00 262.00 264.90 117 83.70 97.90 123.60 167.10 237.30 256.20 263.70 264.20 264.20 267.10 118 84.50 98.70 124.70 168.60 239.10 258.40 265.90 266.40 266.40 269.30 119 85.10 99.60 125.70 170.10 241.00 260.60 268.10 268.60 268.60 271.60 120 85.90 100.40 126.80 171.50 242.90 262.80 270.20 270.80 270.80 273.80 PROCESS YOUR SHIPMENT 47

Domestic UPS 2nd Day Air ®

GUARANTEED TWO-DAY* ON-DEMAND RATES Zones 202 203 204 205 206 207 208 224† 225† 226† 121 Lbs. $86.60 $101.20 $127.90 $172.90 $244.80 $265.00 $272.40 $273.00 $273.00 $276.10 122 87.20 102.00 129.00 174.50 246.50 267.10 274.60 275.20 275.20 278.40 123 87.90 102.90 130.00 175.90 248.40 269.20 276.80 277.40 277.40 280.70 See pages 106 to 129 124 88.70 103.60 131.10 177.30 250.30 271.30 278.90 279.60 279.60 283.00 for additional charges, 125 89.30 104.50 132.10 178.80 252.10 273.40 281.10 281.80 281.80 285.30 service restrictions 126 90.10 105.30 133.20 180.30 254.40 275.40 283.50 284.00 284.00 287.70 and general information. 127 90.80 106.00 134.20 181.60 256.70 277.50 285.80 286.20 286.20 290.00 – These UPS 2nd Day 128 91.40 106.90 135.40 182.90 259.10 279.60 288.10 288.40 288.40 292.30 Air® rates also apply 129 92.10 107.80 136.50 184.30 261.40 281.70 290.40 290.60 290.60 294.60 for shipments from UPS Drop Boxes. 130 92.80 108.70 137.50 185.70 263.70 284.00 292.70 292.90 292.90 296.90 131 93.60 109.50 138.60 187.00 265.40 286.30 294.90 295.10 295.10 299.10 – The Letter rate applies only to shipments 132 94.40 110.30 139.60 188.30 267.30 288.60 297.20 297.40 297.40 301.30 sent in UPS Express 133 95.20 111.10 140.70 189.80 269.20 291.00 299.50 299.80 299.80 303.50 Envelope or UPS Letter 134 95.90 112.00 141.70 191.30 271.00 293.30 301.80 302.10 302.10 305.60 packaging. 135 96.70 112.90 142.80 192.80 272.90 295.60 304.20 304.40 304.40 307.70 *Visit UPS.com® or 136 97.40 113.60 143.80 194.40 274.90 297.90 306.50 306.70 306.70 309.80 call 1-800-PICK-UPS® 137 97.90 114.50 144.90 195.80 276.90 300.20 308.90 309.10 309.10 311.90 for guarantee details, service availability, 138 98.60 115.30 145.90 197.10 278.90 302.50 311.20 311.50 311.50 313.90 delivery time commit- 139 99.30 116.20 147.00 198.40 280.80 304.80 313.50 313.70 313.70 316.00 ments or to request 140 100.10 117.00 148.10 199.80 282.80 307.20 315.80 316.10 316.10 318.10 a pickup. 141 100.90 117.80 149.10 201.10 284.80 309.50 318.10 318.60 318.60 320.30 **For each package 142 101.60 118.70 150.20 202.70 286.80 311.90 320.40 320.80 320.80 322.50 with a dimensional 143 102.40 119.70 151.10 204.30 288.80 314.20 322.70 323.00 323.00 324.70 weight of more than 150 pounds, multiply 144 103.20 120.60 152.20 205.70 290.70 316.50 325.10 325.30 325.30 326.90 the weight by the 145 103.80 121.40 153.20 207.20 292.70 318.80 327.30 327.50 327.50 329.10 price per pound. 146 104.50 122.20 154.30 208.70 294.70 321.10 329.50 329.70 329.70 331.50 †Zone 224 is metro 147 105.20 123.10 155.30 210.10 296.70 323.40 331.70 331.90 331.90 334.10 Alaska and Hawaii, 148 105.80 124.00 156.40 211.60 298.70 325.70 334.10 334.30 334.30 336.60 zone 225 is Puerto 149 106.50 124.70 157.50 213.10 300.60 328.00 336.40 336.70 336.70 339.10 Rico and zone 226 is remote Alaska and 150 107.10 125.60 158.50 214.50 302.60 330.30 338.70 340.00 340.00 341.70 Hawaii. Some ship- Dimensional Weight of More Than 150 Lbs.** ments to Alaska Price Per 0.72 0.85 1.07 1.44 2.03 2.21 2.27 2.28 2.28 2.29 require additional Pound time in transit. 48

Domestic UPS 3 Day Select SM

GUARANTEED THREE-DAY*

Guaranteed delivery by the end of the third business day to and from every address in the 48 contiguous states.

Zones 302 303 304 305 306 307 308 1 Lbs. $5.80 $6.50 $6.90 $7.50 $9.10 $10.00 $10.30 2 6.00 6.80 7.50 8.40 10.80 11.30 12.00 3 6.50 7.30 8.10 9.40 12.10 12.90 13.60 4 7.00 8.10 9.00 10.50 13.60 14.60 15.30 5 7.40 8.80 9.90 11.60 15.30 16.40 17.10 6 7.90 9.60 10.80 12.60 16.40 17.60 18.80 7 8.40 10.30 11.60 13.40 17.50 19.10 20.50 8 9.00 11.00 12.50 14.50 19.00 20.60 22.10 9 9.50 11.60 13.40 15.50 20.30 22.30 24.00 10 10.00 12.30 14.10 16.50 21.80 23.80 25.80 11 10.50 13.10 15.00 17.30 23.10 25.30 27.40 12 11.10 13.80 15.80 18.30 24.50 26.90 29.00 13 11.60 14.40 16.60 19.40 26.10 28.50 30.80 14 12.10 15.00 17.50 20.40 27.50 30.10 32.60 15 12.60 15.80 18.40 21.50 29.10 31.80 34.40 16 13.00 16.30 19.00 22.30 30.00 33.10 36.00 17 13.50 16.80 19.80 23.10 31.00 34.30 37.50 18 14.00 17.40 20.60 24.10 32.10 35.50 38.90 19 14.50 18.00 21.40 25.10 33.40 37.00 40.30 20 15.00 18.80 22.30 26.00 34.60 38.50 41.90 21 15.50 19.40 23.30 27.00 35.90 39.90 43.40 22 16.00 20.00 24.10 28.00 37.30 41.30 44.90 23 16.50 20.60 24.90 29.00 38.50 42.60 46.30 24 17.00 21.40 25.60 29.90 39.90 44.10 47.90 25 17.60 22.30 26.50 30.90 41.10 45.60 49.40 26 18.30 23.10 27.40 32.00 42.50 47.10 51.00 27 18.80 23.80 28.30 33.10 44.00 48.80 52.60 28 19.40 24.40 29.10 34.10 45.50 50.30 54.30 29 19.90 25.00 30.00 35.00 46.90 51.60 56.00 30 20.40 25.60 30.80 35.90 48.30 53.10 57.60 31 20.90 26.40 31.60 36.90 49.60 54.60 59.30 32 21.40 27.00 32.50 37.90 51.00 56.30 60.90 33 21.90 27.60 33.50 38.90 52.40 57.80 62.50 34 22.40 28.40 34.50 40.00 53.80 59.10 64.30 35 22.90 29.00 35.30 40.90 55.10 60.50 65.90 36 23.40 29.60 36.00 41.90 56.50 61.80 67.40 37 23.90 30.40 36.80 42.80 57.80 63.00 68.90 38 24.40 31.00 37.50 43.80 59.00 64.30 70.30 39 25.00 31.60 38.30 44.80 60.30 65.50 71.60 40 25.50 32.30 39.00 45.80 61.50 66.80 73.00 PROCESS YOUR SHIPMENT 49

Domestic UPS 3 Day Select SM

GUARANTEED THREE-DAY* ON-DEMAND RATES Zones 302 303 304 305 306 307 308 41 Lbs. $26.00 $32.90 $39.80 $46.80 $62.80 $68.10 $74.50 42 26.50 33.60 40.60 47.90 64.00 69.60 76.10 43 27.00 34.40 41.50 49.00 65.40 71.10 77.90 44 27.50 35.00 42.40 49.90 66.60 72.60 79.50 45 28.00 35.60 43.30 50.90 68.00 74.10 81.30 46 28.50 36.40 44.00 51.90 69.40 75.60 83.10 47 29.00 37.00 44.80 52.90 70.90 77.10 84.80 48 29.50 37.80 45.50 53.90 72.50 78.60 86.50 49 30.00 38.40 46.30 54.90 74.10 80.10 88.30 50 30.50 39.00 47.00 55.80 75.60 81.60 89.90 51 31.00 39.60 47.90 56.60 77.00 83.30 91.30 52 31.50 40.40 48.80 57.60 78.30 84.90 92.90 53 32.10 41.10 49.60 58.60 79.50 86.50 94.50 54 32.80 41.80 50.50 59.60 80.80 88.10 96.10 55 33.30 42.40 51.40 60.60 82.00 89.80 97.90 56 33.80 43.00 52.10 61.60 83.30 91.40 99.60 57 34.30 43.60 52.90 62.60 84.60 93.00 101.40 58 34.80 44.30 53.60 63.50 86.00 94.60 103.10 59 35.30 44.90 54.40 64.40 87.50 96.30 105.00 60 35.80 45.60 55.10 65.60 89.10 97.90 106.90 61 36.30 46.40 56.00 66.80 90.60 99.50 108.60 62 36.80 47.10 56.90 67.80 92.10 101.10 110.40 63 37.30 47.80 57.80 68.80 93.60 102.80 112.10 64 37.80 48.40 58.80 69.80 95.10 104.40 114.00 65 38.30 49.00 59.80 70.60 96.60 106.00 115.80 66 38.90 49.80 60.50 71.60 98.10 107.50 117.60 67 39.50 50.40 61.30 72.60 99.60 109.00 119.40 68 40.00 51.00 62.00 73.60 101.10 110.50 121.30 69 40.50 51.60 62.80 74.60 102.60 112.00 123.10 70 41.00 52.60 63.90 75.80 104.10 113.50 125.10 71 41.50 53.50 64.60 76.60 105.60 115.10 127.00 72 42.00 54.50 65.80 77.60 107.10 116.80 128.90 73 42.50 55.40 66.90 78.60 108.50 118.50 130.80 74 43.00 56.10 68.00 79.90 109.90 120.30 132.60 75 43.50 56.90 69.00 81.10 111.30 122.00 134.40 76 44.00 57.50 69.90 82.50 112.60 123.80 136.10 77 49.80 58.30 70.80 83.60 114.00 125.50 137.90 See pages 106 to 129 78 50.50 59.10 71.60 84.80 115.50 127.30 139.60 for additional charges, service restrictions 79 51.20 59.80 72.60 85.90 116.90 129.10 141.30 and general information. 80 51.80 60.40 73.40 86.90 118.30 130.90 142.80 *Visit UPS.com® or 81 52.40 61.00 74.10 87.90 119.60 132.50 144.30 call 1-800-PICK-UPS® 82 52.90 61.80 74.90 89.10 121.00 134.10 145.80 for guarantee details, 83 53.50 62.60 75.80 90.10 122.40 135.80 147.30 service availability, 84 54.00 63.30 76.60 91.10 123.80 137.40 148.90 delivery time commit- ments or to request 85 54.60 63.90 77.50 92.10 125.10 139.00 150.80 a pickup. 50

Domestic UPS 3 Day Select SM

GUARANTEED THREE-DAY*

Zones 302 303 304 305 306 307 308 86 Lbs. $55.20 $64.50 $78.40 $93.10 $126.50 $140.50 $152.40 87 55.70 65.10 79.40 94.30 127.90 142.30 154.30 88 56.30 65.90 80.30 95.40 129.30 143.90 156.00 89 56.80 66.60 81.10 96.50 130.60 145.50 157.80 90 57.40 67.30 82.00 97.50 132.00 146.90 159.50 91 58.00 67.90 82.80 98.60 133.40 148.50 161.40 92 58.50 68.50 83.50 99.80 134.80 150.00 163.30 93 59.10 69.30 84.30 100.80 136.10 151.40 165.00 94 59.80 70.00 85.10 101.80 137.50 152.80 166.50 95 60.30 70.60 86.00 102.80 138.90 154.10 168.10 96 60.90 71.30 86.90 103.90 140.40 155.60 169.80 97 61.50 71.90 87.80 104.90 141.90 157.30 171.50 98 62.00 72.60 88.60 105.90 143.40 159.00 173.30 99 62.60 73.40 89.50 106.90 144.90 160.90 175.00 100 63.30 74.10 90.40 107.90 146.40 162.60 176.80 101 63.80 74.80 91.30 108.90 147.90 164.30 178.50 102 64.40 75.40 92.30 110.10 149.40 165.60 180.30 103 65.10 76.00 93.00 111.10 150.90 167.00 182.00 104 65.70 76.60 93.80 112.10 152.40 168.40 183.90 105 66.20 77.30 94.50 113.10 153.90 169.80 185.80 106 66.80 78.00 95.30 114.10 155.30 171.40 187.60 107 67.50 78.90 96.10 115.00 156.60 173.10 189.50 108 68.00 79.80 97.00 116.00 158.00 174.90 191.30 109 68.60 80.60 97.90 116.90 159.40 176.40 192.80 110 69.20 81.50 98.90 117.80 160.80 177.80 194.30 111 69.70 82.10 99.80 118.80 162.10 179.10 195.80 112 70.30 82.80 100.50 119.80 163.50 180.30 197.40 113 70.80 83.40 101.30 121.00 164.90 181.40 199.10 114 71.40 84.00 102.00 122.30 166.30 182.40 201.00 115 72.00 84.60 102.80 123.50 167.60 183.40 202.80 116 72.50 85.10 103.60 124.50 169.00 184.60 204.50 117 73.10 85.90 104.50 125.50 170.40 185.90 206.30 118 73.60 86.50 105.50 126.50 171.80 187.10 208.00 119 74.20 87.10 106.40 127.50 173.10 188.60 209.80 120 74.80 87.80 107.30 128.50 174.50 190.30 211.50 PROCESS YOUR SHIPMENT 51

Domestic UPS 3 Day Select SM

GUARANTEED THREE-DAY* ON-DEMAND RATES Zones 302 303 304 305 306 307 308 121 Lbs. $75.50 $88.40 $108.10 $129.60 $176.00 $191.60 $213.30 122 76.00 89.00 109.00 130.60 177.50 193.00 214.90 123 76.60 89.60 109.80 131.60 179.00 194.50 216.50 124 77.10 90.30 110.50 132.60 180.50 195.90 218.30 125 77.70 90.90 111.40 133.60 182.00 197.30 220.00 126 78.30 91.50 112.30 134.60 183.50 198.80 221.80 127 78.80 92.10 113.10 135.60 185.00 200.30 223.50 128 79.50 92.80 113.90 136.60 186.50 201.90 225.30 129 80.10 93.40 114.60 137.60 188.00 203.50 227.00 130 80.60 94.00 115.50 138.60 189.50 205.30 228.80 131 81.20 94.80 116.40 139.60 191.00 206.80 230.50 132 81.80 95.50 117.30 140.60 192.50 208.40 232.30 133 82.30 96.30 118.10 141.60 194.00 209.90 234.00 134 83.00 97.00 119.00 142.60 195.50 211.40 235.80 135 83.70 97.90 119.90 143.60 197.00 213.10 237.50 136 84.30 98.60 120.80 144.60 198.50 214.60 239.30 137 84.80 99.40 121.60 145.60 200.00 216.40 241.10 138 85.40 100.10 122.50 146.60 201.40 218.00 243.10 139 86.00 100.90 123.40 147.60 202.80 219.60 245.10 See pages 106 to 129 140 86.50 101.60 124.30 148.60 204.10 221.30 247.10 for additional charges, 141 87.20 102.30 125.30 149.60 205.50 222.90 249.10 service restrictions and general information. 142 87.80 102.90 126.10 150.60 206.90 224.50 251.10 ® 143 88.30 103.50 126.90 151.60 208.10 226.10 253.10 *Visit UPS.com or call 1-800-PICK-UPS® 144 88.90 104.30 127.60 152.60 209.40 227.80 255.10 for guarantee details, 145 89.50 105.00 128.40 153.80 210.80 229.40 257.10 service availability, 146 90.00 105.60 129.10 154.90 212.00 231.00 259.10 delivery time commit- 147 90.60 106.30 129.90 156.00 213.40 232.60 261.10 ments or to request a pickup. 148 91.30 106.90 130.60 157.10 214.60 234.30 263.10 149 92.00 107.50 131.50 158.30 215.90 235.90 265.10 **For each package with a dimensional 150 92.70 108.50 132.40 159.40 217.30 237.50 267.10 weight of more than Dimensional Weight of More Than 150 Lbs.** 150 pounds, multiply Price Per 0.63 0.73 0.89 1.07 1.46 1.59 1.79 the weight by the Pound price per pound. 52

Domestic

UPS Ground Commercial

GUARANTEED DAY-DEFINITE*

Guaranteed day-definite delivery to all 50 states and Puerto Rico.

Zones234567844† 45† 46† 1 Lbs. $5.05 $5.20 $5.35 $5.55 $5.85 $5.95 $6.10 $14.95 $14.95 $26.95 2 5.15 5.45 6.00 6.10 6.55 6.70 7.10 16.65 16.65 28.65 3 5.20 5.70 6.30 6.50 6.95 7.20 7.85 18.10 18.10 30.20 4 5.45 5.90 6.65 6.90 7.40 7.65 8.35 19.75 19.75 31.90 5 5.70 6.00 6.95 7.25 7.75 8.05 8.90 21.65 21.65 33.75 6 5.80 6.30 7.10 7.50 8.00 8.40 9.25 23.60 23.60 35.60 7 6.15 6.45 7.30 7.75 8.30 8.70 9.65 25.35 25.35 37.30 8 6.35 6.70 7.45 7.95 8.60 9.15 10.30 27.15 27.15 39.10 9 6.55 6.90 7.65 8.15 8.80 9.65 11.00 29.20 29.20 40.95 106.806.957.808.359.1510.3011.7531.0531.0542.80 11 7.00 7.25 7.95 8.60 9.55 11.05 12.55 32.90 32.90 44.70 12 7.20 7.50 8.15 8.80 10.00 11.80 13.50 34.50 34.50 46.55 13 7.45 7.75 8.30 9.00 10.50 12.55 14.40 36.15 36.15 48.15 14 7.60 8.00 8.45 9.25 11.05 13.30 15.30 37.65 37.65 49.60 15 7.80 8.25 8.60 9.45 11.65 14.05 16.20 39.25 39.25 51.20 16 7.90 8.45 8.80 9.70 12.20 14.75 17.05 41.15 41.15 52.80 17 8.05 8.75 9.05 10.10 12.80 15.45 17.95 42.80 42.80 54.45 18 8.20 9.00 9.35 10.60 13.40 16.15 18.85 44.70 44.70 56.45 19 8.35 9.30 9.70 11.10 14.05 16.90 19.80 46.55 46.55 58.35 20 8.55 9.65 10.05 11.60 14.65 17.60 20.70 48.25 48.25 59.95 21 8.75 9.95 10.35 12.10 15.25 18.30 21.60 49.70 49.70 61.65 22 8.95 10.20 10.75 12.55 15.85 19.00 22.50 51.20 51.20 63.25 23 9.15 10.55 11.10 13.00 16.45 19.70 23.40 53.00 53.00 64.85 24 9.40 10.80 11.45 13.45 17.10 20.45 24.30 54.70 54.70 66.55 25 9.60 11.10 11.80 13.85 17.70 21.15 25.25 56.45 56.45 68.40 26 9.85 11.35 12.15 14.30 18.30 21.85 26.10 58.35 58.35 70.10 27 10.05 11.60 12.50 14.70 18.95 22.50 26.95 59.95 59.95 71.80 28 10.30 11.85 12.90 15.15 19.55 23.15 27.85 61.65 61.65 73.65 29 10.50 12.10 13.25 15.60 20.15 23.90 28.75 63.40 63.40 75.35 30 10.75 12.40 13.65 16.05 20.75 24.65 29.65 65.20 65.20 76.80 31 10.95 12.65 14.00 16.50 21.35 25.40 30.55 67.05 67.05 78.25 32 11.05 12.95 14.35 16.95 21.95 26.15 31.45 68.85 68.85 79.60 33 11.25 13.25 14.75 17.40 22.55 26.90 32.35 70.70 70.70 81.20 34 11.45 13.50 15.10 17.85 23.15 27.65 33.25 72.55 72.55 82.75 35 11.70 13.85 15.45 18.30 23.75 28.40 34.15 74.50 74.50 84.10 36 11.85 14.10 15.80 18.75 24.35 29.15 35.05 76.40 76.40 85.60 37 12.10 14.40 16.15 19.20 24.90 29.90 35.90 78.15 78.15 87.25 38 12.30 14.65 16.50 19.65 25.45 30.65 36.80 79.95 79.95 88.65 39 12.45 14.95 16.85 20.10 26.00 31.35 37.65 81.65 81.65 90.35 40 12.65 15.25 17.25 20.55 26.55 32.15 38.50 83.35 83.35 92.15 PROCESS YOUR SHIPMENT 53

Domestic

UPS Ground Commercial

GUARANTEED DAY-DEFINITE* ON-DEMAND RATES Zones234567844† 45† 46† 41 Lbs. $12.80 $15.55 $17.55 $21.00 $27.10 $32.85 $39.35 $85.00 $85.00 $93.85 42 13.00 15.80 17.90 21.45 27.65 33.60 40.20 86.80 86.80 95.45 43 13.20 16.10 18.25 21.90 28.15 34.35 41.00 88.60 88.60 97.15 44 13.40 16.35 18.60 22.35 28.65 35.05 41.85 90.35 90.35 98.85 45 13.50 16.65 18.95 22.85 29.15 35.80 42.75 92.15 92.15 100.55 46 13.65 16.95 19.20 23.25 29.60 36.45 43.50 93.90 93.90 102.15 47 13.80 17.15 19.50 23.65 30.05 37.10 44.30 95.80 95.80 103.65 48 13.90 17.40 19.80 24.10 30.45 37.75 45.00 97.50 97.50 105.55 49 14.05 17.65 20.10 24.50 30.85 38.40 45.70 99.00 99.00 107.25 50 14.15 17.80 20.35 24.85 31.30 39.00 46.30 100.60 100.60 109.00 51 14.30 18.00 20.65 25.25 31.65 39.60 46.90 102.25 102.25 110.70 52 14.45 18.15 20.90 25.55 32.05 40.05 47.45 103.75 103.75 112.25 53 14.55 18.35 21.15 25.90 32.40 40.50 47.95 105.30 105.30 113.85 54 14.70 18.50 21.40 26.20 32.80 40.85 48.40 107.05 107.05 115.55 55 14.85 18.65 21.65 26.55 33.15 41.15 48.80 108.85 108.85 117.15 56 14.95 18.85 21.90 26.85 33.55 41.40 49.15 110.35 110.35 118.75 57 15.10 19.00 22.10 27.15 33.90 41.60 49.45 112.05 112.05 120.35 58 15.25 19.20 22.30 27.45 34.30 41.85 49.80 113.85 113.85 122.05 59 15.35 19.35 22.50 27.75 34.60 42.10 50.15 115.55 115.55 123.75 60 15.50 19.50 22.70 27.95 34.90 42.30 50.45 117.65 117.65 125.55 61 15.65 19.65 22.90 28.15 35.20 42.55 50.80 119.70 119.70 127.40 62 15.80 19.80 23.10 28.30 35.50 42.85 51.15 121.55 121.55 129.35 63 15.90 19.95 23.25 28.50 35.70 43.05 51.50 123.40 123.40 131.30 64 16.05 20.10 23.40 28.70 35.95 43.30 51.80 125.60 125.60 133.25 65 16.20 20.25 23.60 28.90 36.20 43.55 52.15 127.55 127.55 135.20 66 16.30 20.35 23.75 29.10 36.40 43.80 52.45 129.70 129.70 137.15 67 16.45 20.50 23.95 29.25 36.65 44.05 52.80 131.55 131.55 139.10 68 16.55 20.70 24.10 29.45 36.85 44.30 53.15 133.40 133.40 141.05 69 16.70 20.85 24.25 29.65 37.10 44.55 53.50 135.35 135.35 143.00 70 16.80 20.95 24.40 29.85 37.30 44.80 53.80 137.30 137.30 145.00 71 24.30 27.35 30.45 33.40 40.40 47.20 55.85 139.70 139.70 146.70 72 30.70 33.60 36.35 37.60 43.30 49.70 57.50 141.90 141.90 148.40 See pages 106 to 129 73 36.10 38.85 41.40 41.75 46.15 52.20 58.75 144.20 144.20 150.10 for additional charges, 74 39.85 42.70 45.20 45.95 48.95 54.30 59.85 145.95 145.95 151.80 service restrictions 75 41.85 44.75 47.75 48.45 51.55 55.95 60.85 147.50 147.50 153.50 and general information. 76 43.90 46.40 48.95 50.00 53.70 57.20 61.65 149.10 149.10 155.10 *Visit UPS.com® or 77 45.65 47.90 50.10 51.35 55.40 58.05 62.35 150.70 150.70 156.80 call 1-800-PICK-UPS® 78 47.10 49.35 51.10 52.45 56.65 58.80 63.00 152.30 152.30 158.50 for guarantee details, service availability, 79 48.30 50.80 52.05 53.40 57.50 59.60 63.70 154.50 154.50 160.20 delivery time commit- 80 49.30 52.20 52.85 54.10 58.15 60.25 64.35 156.55 156.55 161.90 ments or to request 81 50.20 52.95 53.60 54.80 58.85 60.90 65.00 158.25 158.25 163.75 a pickup. 82 51.00 53.70 54.35 55.45 59.50 61.60 65.65 160.00 160.00 165.70 †Zone 44 is metro 83 51.80 54.45 55.10 56.15 60.20 62.25 66.35 161.90 161.90 167.65 Alaska and Hawaii, 84 52.45 55.15 55.80 56.80 60.85 62.95 67.00 163.75 163.75 169.60 zone 45 is Puerto Rico and zone 46 is remote 85 53.15 55.85 56.50 57.45 61.55 63.60 67.65 165.60 165.60 171.20 Alaska and Hawaii. 54

Domestic

UPS Ground Commercial

GUARANTEED DAY-DEFINITE*

Zones234567844† 45† 46† 86 $53.80 $56.55 $57.20 $58.15 $62.20 $64.25 $68.30 $167.50 $167.50 $172.80 87 54.50 57.20 57.90 58.80 62.85 64.95 68.95 169.25 169.25 174.45 88 55.15 57.90 58.60 59.45 63.55 65.60 69.65 170.95 170.95 176.15 89 55.85 58.60 59.25 60.10 64.20 66.30 70.30 172.65 172.65 177.80 90 56.55 59.25 59.90 60.75 64.90 66.95 70.95 174.35 174.35 179.50 91 57.20 59.90 60.60 61.45 65.55 67.65 71.65 176.15 176.15 181.05 92 57.90 60.60 61.25 62.10 66.20 68.30 72.30 177.80 177.80 182.65 93 58.60 61.30 61.90 62.80 66.85 69.00 73.00 179.60 179.60 184.25 94 59.20 61.95 62.50 63.45 67.50 69.65 73.65 181.40 181.40 185.80 95 59.90 62.60 63.15 64.10 68.15 70.30 74.35 183.10 183.10 187.55 96 60.55 63.20 63.75 64.80 68.85 70.95 75.00 184.85 184.85 189.25 97 61.20 63.80 64.35 65.45 69.50 71.60 75.70 186.65 186.65 190.95 98 61.90 64.40 65.00 66.10 70.15 72.25 76.35 188.50 188.50 192.75 99 62.55 64.95 65.60 66.75 70.80 72.90 77.00 190.35 190.35 194.50 100 63.20 65.60 66.20 67.40 71.45 73.55 77.70 192.25 192.25 196.15 101 63.80 66.15 66.80 68.00 72.10 74.25 78.35 194.10 194.10 197.90 102 64.40 66.75 67.45 68.55 72.75 74.85 79.00 195.95 195.95 199.75 103 64.95 67.35 68.05 69.15 73.40 75.55 79.65 197.80 197.80 201.65 104 65.60 67.95 68.65 69.75 74.05 76.20 80.30 199.70 199.70 203.50 105 66.15 68.50 69.25 70.35 74.65 76.85 80.95 201.55 201.55 205.30 106 66.75 69.10 69.85 70.90 75.25 77.50 81.60 203.40 203.40 206.95 107 67.35 69.70 70.45 71.45 75.90 78.20 82.30 205.30 205.30 208.75 108 67.90 70.30 71.05 72.05 76.50 78.85 82.95 207.15 207.15 210.45 109 68.45 70.85 71.65 72.60 77.10 79.50 83.60 209.00 209.00 212.30 110 69.05 71.45 72.25 73.20 77.70 80.15 84.25 210.85 210.85 214.00 111 69.65 72.05 72.85 73.75 78.35 80.80 84.90 212.75 212.75 215.60 112 70.20 72.65 73.50 74.30 78.95 81.40 85.55 214.60 214.60 217.30 113 70.80 73.20 74.10 74.85 79.55 82.05 86.15 216.45 216.45 219.10 114 71.35 73.80 74.70 75.45 80.15 82.70 86.80 218.35 218.35 220.85 115 71.95 74.40 75.30 76.00 80.80 83.35 87.45 220.20 220.20 222.75 116 72.50 75.00 75.90 76.60 81.40 84.00 88.10 222.05 222.05 224.50 117 73.10 75.55 76.50 77.15 82.00 84.65 88.75 223.90 223.90 226.40 118 73.65 76.15 77.10 77.75 82.65 85.25 89.40 225.80 225.80 228.25 119 74.25 76.75 77.70 78.30 83.25 85.95 90.05 227.65 227.65 230.20 120 74.80 77.35 78.30 78.90 83.85 86.60 90.70 229.50 229.50 232.05 PROCESS YOUR SHIPMENT 55

Domestic

UPS Ground Commercial

GUARANTEED DAY-DEFINITE* ON-DEMAND RATES Zones234567844† 45† 46† 121 Lbs. $75.40 $77.95 $78.90 $79.45 $84.45 $87.25 $91.35 $231.40 $231.40 $234.00 122 75.95 78.55 79.50 80.00 85.10 87.90 92.00 233.25 233.25 235.95 123 76.55 79.15 80.10 80.55 85.70 88.55 92.65 235.10 235.10 237.90 124 77.10 79.70 80.70 81.15 86.30 89.20 93.30 236.95 236.95 239.85 125 77.65 80.30 81.35 81.70 86.90 89.85 93.95 238.85 238.85 241.80 126 78.25 80.90 81.95 82.30 87.55 90.50 94.60 240.70 240.70 243.85 127 78.85 81.50 82.55 82.85 88.15 91.20 95.25 242.55 242.55 245.80 128 79.40 82.05 83.15 83.45 88.80 91.85 95.95 244.45 244.45 247.75 129 79.95 82.65 83.75 84.00 89.40 92.50 96.60 246.30 246.30 249.70 130 80.55 83.25 83.85 84.55 90.05 93.15 97.25 248.25 248.25 251.65 131 81.15 83.85 83.90 85.15 90.70 93.80 97.90 250.10 250.10 253.50 132 81.70 84.45 84.50 85.70 91.30 94.45 98.55 252.05 252.05 255.35 133 82.30 85.00 85.10 86.25 91.95 95.15 99.20 254.10 254.10 257.25 134 82.85 85.60 85.70 86.85 92.55 95.80 99.85 256.05 256.05 259.00 135 83.45 86.20 86.30 87.40 93.20 96.45 100.50 258.00 258.00 260.80 136 84.00 86.80 86.85 88.00 93.80 97.10 101.20 259.95 259.95 262.55 137 84.55 87.35 87.45 88.55 94.45 97.75 101.85 261.95 261.95 264.35 See pages 106 to 129 138 85.15 87.95 88.05 89.10 95.05 98.40 102.50 264.00 264.00 266.05 for additional charges, 139 85.75 88.55 88.65 89.70 95.70 99.05 103.15 265.85 265.85 267.80 service restrictions 140 86.30 89.15 89.25 90.25 96.30 99.70 103.80 267.90 267.90 269.60 and general information. 141 86.85 89.75 89.85 90.80 96.95 100.40 104.45 270.00 270.00 271.45 *Visit UPS.com® or ® 142 87.45 90.30 90.45 91.40 97.60 101.05 105.15 271.90 271.90 273.35 call 1-800-PICK-UPS for guarantee details, 143 88.00 90.90 91.05 91.95 98.20 101.70 105.80 273.75 273.75 275.20 service availability, 144 88.60 91.50 91.65 92.55 98.85 102.35 106.45 275.70 275.70 277.05 delivery time commit- 145 89.15 92.10 92.25 93.10 99.45 103.00 107.10 277.55 277.55 278.90 ments or to request 146 89.75 92.65 92.85 93.65 100.10 103.65 107.75 279.45 279.45 280.95 a pickup. 147 90.30 93.25 93.45 94.25 100.70 104.35 108.40 281.30 281.30 283.15 †Zone 44 is metro 148 90.90 93.85 94.05 94.80 101.35 105.00 109.05 283.35 283.35 285.30 Alaska and Hawaii, zone 45 is Puerto Rico 149 91.50 94.45 94.65 95.35 102.00 105.65 109.70 285.35 285.35 287.40 and zone 46 is remote 150 92.05 95.05 95.20 95.95 102.60 106.30 110.40 288.15 288.15 289.60 Alaska and Hawaii. 56

Domestic

UPS Ground Residential

GUARANTEED DAY-DEFINITE*

Guaranteed day-definite delivery to all 50 states and Puerto Rico.

Zones234567844† 45† 46† 1 Lbs. $6.55 $6.70 $6.85 $7.05 $7.35 $7.45 $7.60 $16.45 $16.45 $28.45 2 6.65 6.95 7.50 7.60 8.05 8.20 8.60 18.15 18.15 30.15 3 6.70 7.20 7.80 8.00 8.45 8.70 9.35 19.60 19.60 31.70 4 6.95 7.40 8.15 8.40 8.90 9.15 9.85 21.25 21.25 33.40 5 7.20 7.50 8.45 8.75 9.25 9.55 10.40 23.15 23.15 35.25 6 7.30 7.80 8.60 9.00 9.50 9.90 10.75 25.10 25.10 37.10 7 7.65 7.95 8.80 9.25 9.80 10.20 11.15 26.85 26.85 38.80 8 7.85 8.20 8.95 9.45 10.10 10.65 11.80 28.65 28.65 40.60 9 8.05 8.40 9.15 9.65 10.30 11.15 12.50 30.70 30.70 42.45 10 8.30 8.45 9.30 9.85 10.65 11.80 13.25 32.55 32.55 44.30 11 8.50 8.75 9.45 10.10 11.05 12.55 14.05 34.40 34.40 46.20 12 8.70 9.00 9.65 10.30 11.50 13.30 15.00 36.00 36.00 48.05 13 8.95 9.25 9.80 10.50 12.00 14.05 15.90 37.65 37.65 49.65 14 9.10 9.50 9.95 10.75 12.55 14.80 16.80 39.15 39.15 51.10 15 9.30 9.75 10.10 10.95 13.15 15.55 17.70 40.75 40.75 52.70 16 9.40 9.95 10.30 11.20 13.70 16.25 18.55 42.65 42.65 54.30 17 9.55 10.25 10.55 11.60 14.30 16.95 19.45 44.30 44.30 55.95 18 9.70 10.50 10.85 12.10 14.90 17.65 20.35 46.20 46.20 57.95 19 9.85 10.80 11.20 12.60 15.55 18.40 21.30 48.05 48.05 59.85 20 10.05 11.15 11.55 13.10 16.15 19.10 22.20 49.75 49.75 61.45 21 10.25 11.45 11.85 13.60 16.75 19.80 23.10 51.20 51.20 63.15 22 10.45 11.70 12.25 14.05 17.35 20.50 24.00 52.70 52.70 64.75 23 10.65 12.05 12.60 14.50 17.95 21.20 24.90 54.50 54.50 66.35 24 10.90 12.30 12.95 14.95 18.60 21.95 25.80 56.20 56.20 68.05 25 11.10 12.60 13.30 15.35 19.20 22.65 26.75 57.95 57.95 69.90 26 11.35 12.85 13.65 15.80 19.80 23.35 27.60 59.85 59.85 71.60 27 11.55 13.10 14.00 16.20 20.45 24.00 28.45 61.45 61.45 73.30 28 11.80 13.35 14.40 16.65 21.05 24.65 29.35 63.15 63.15 75.15 29 12.00 13.60 14.75 17.10 21.65 25.40 30.25 64.90 64.90 76.85 30 12.25 13.90 15.15 17.55 22.25 26.15 31.15 66.70 66.70 78.30 31 12.45 14.15 15.50 18.00 22.85 26.90 32.05 68.55 68.55 79.75 32 12.55 14.45 15.85 18.45 23.45 27.65 32.95 70.35 70.35 81.10 33 12.75 14.75 16.25 18.90 24.05 28.40 33.85 72.20 72.20 82.70 34 12.95 15.00 16.60 19.35 24.65 29.15 34.75 74.05 74.05 84.25 35 13.20 15.35 16.95 19.80 25.25 29.90 35.65 76.00 76.00 85.60 36 13.35 15.60 17.30 20.25 25.85 30.65 36.55 77.90 77.90 87.10 37 13.60 15.90 17.65 20.70 26.40 31.40 37.40 79.65 79.65 88.75 38 13.80 16.15 18.00 21.15 26.95 32.15 38.30 81.45 81.45 90.15 39 13.95 16.45 18.35 21.60 27.50 32.85 39.15 83.15 83.15 91.85 40 14.15 16.75 18.75 22.05 28.05 33.65 40.00 84.85 84.85 93.65 PROCESS YOUR SHIPMENT 57

Domestic

UPS Ground Residential

GUARANTEED DAY-DEFINITE* ON-DEMAND RATES Zones234567844† 45† 46† 41 Lbs. $14.30 $17.05 $19.05 $22.50 $28.60 $34.35 $40.85 $86.50 $86.50 $95.35 42 14.50 17.30 19.40 22.95 29.15 35.10 41.70 88.30 88.30 96.95 43 14.70 17.60 19.75 23.40 29.65 35.85 42.50 90.10 90.10 98.65 44 14.90 17.85 20.10 23.85 30.15 36.55 43.35 91.85 91.85 100.35 45 15.00 18.15 20.45 24.35 30.65 37.30 44.25 93.65 93.65 102.05 46 15.15 18.45 20.70 24.75 31.10 37.95 45.00 95.40 95.40 103.65 47 15.30 18.65 21.00 25.15 31.55 38.60 45.80 97.30 97.30 105.15 48 15.40 18.90 21.30 25.60 31.95 39.25 46.50 99.00 99.00 107.05 49 15.55 19.15 21.60 26.00 32.35 39.90 47.20 100.50 100.50 108.75 50 15.65 19.30 21.85 26.35 32.80 40.50 47.80 102.10 102.10 110.50 51 15.80 19.50 22.15 26.75 33.15 41.10 48.40 103.75 103.75 112.20 52 15.95 19.65 22.40 27.05 33.55 41.55 48.95 105.25 105.25 113.75 53 16.05 19.85 22.65 27.40 33.90 42.00 49.45 106.80 106.80 115.35 54 16.20 20.00 22.90 27.70 34.30 42.35 49.90 108.55 108.55 117.05 55 16.35 20.15 23.15 28.05 34.65 42.65 50.30 110.35 110.35 118.65 56 16.45 20.35 23.40 28.35 35.05 42.90 50.65 111.85 111.85 120.25 57 16.60 20.50 23.60 28.65 35.40 43.10 50.95 113.55 113.55 121.85 58 16.75 20.70 23.80 28.95 35.80 43.35 51.30 115.35 115.35 123.55 59 16.85 20.85 24.00 29.25 36.10 43.60 51.65 117.05 117.05 125.25 60 17.00 21.00 24.20 29.45 36.40 43.80 51.95 119.15 119.15 127.05 61 17.15 21.15 24.40 29.65 36.70 44.05 52.30 121.20 121.20 128.90 62 17.30 21.30 24.60 29.80 37.00 44.35 52.65 123.05 123.05 130.85 63 17.40 21.45 24.75 30.00 37.20 44.55 53.00 124.90 124.90 132.80 64 17.55 21.60 24.90 30.20 37.45 44.80 53.30 127.10 127.10 134.75 65 17.70 21.75 25.10 30.40 37.70 45.05 53.65 129.05 129.05 136.70 66 17.80 21.85 25.25 30.60 37.90 45.30 53.95 131.20 131.20 138.65 67 17.95 22.00 25.45 30.75 38.15 45.55 54.30 133.05 133.05 140.60 68 18.05 22.20 25.60 30.95 38.35 45.80 54.65 134.90 134.90 142.55 69 18.20 22.35 25.75 31.15 38.60 46.05 55.00 136.85 136.85 144.50 70 18.30 22.45 25.90 31.35 38.80 46.30 55.30 138.80 138.80 146.50 71 25.80 28.85 31.95 34.90 41.90 48.70 57.35 141.20 141.20 148.20 72 32.20 35.10 37.85 39.10 44.80 51.20 59.00 143.40 143.40 149.90 See pages 106 to 129 73 37.60 40.35 42.90 43.25 47.65 53.70 60.25 145.70 145.70 151.60 for additional charges, 74 41.35 44.20 46.70 47.45 50.45 55.80 61.35 147.45 147.45 153.30 service restrictions 75 43.35 46.25 49.25 49.95 53.05 57.45 62.35 149.00 149.00 155.00 and general information. 76 45.40 47.90 50.45 51.50 55.20 58.70 63.15 150.60 150.60 156.60 *Visit UPS.com® or ® 77 47.15 49.40 51.60 52.85 56.90 59.55 63.85 152.20 152.20 158.30 call 1-800-PICK-UPS for guarantee details, 78 48.60 50.85 52.60 53.95 58.15 60.30 64.50 153.80 153.80 160.00 service availability, 79 49.80 52.30 53.55 54.90 59.00 61.10 65.20 156.00 156.00 161.70 delivery time commit- 80 50.80 53.70 54.35 55.60 59.65 61.75 65.85 158.05 158.05 163.40 ments or to request 81 51.70 54.45 55.10 56.30 60.35 62.40 66.50 159.75 159.75 165.25 a pickup. 82 52.50 55.20 55.85 56.95 61.00 63.10 67.15 161.50 161.50 167.20 †Zone 44 is metro 83 53.30 55.95 56.60 57.65 61.70 63.75 67.85 163.40 163.40 169.15 Alaska and Hawaii, zone 45 is Puerto Rico 84 53.95 56.65 57.30 58.30 62.35 64.45 68.50 165.25 165.25 171.10 and zone 46 is remote 85 54.65 57.35 58.00 58.95 63.05 65.10 69.15 167.10 167.10 172.70 Alaska and Hawaii. 58

Domestic

UPS Ground Residential

GUARANTEED DAY-DEFINITE*

Zones234567844† 45† 46† 86 Lbs. $55.30 $58.05 $58.70 $59.65 $63.70 $65.75 $69.80 $169.00 $169.00 $174.30 87 56.00 58.70 59.40 60.30 64.35 66.45 70.45 170.75 170.75 175.95 88 56.65 59.40 60.10 60.95 65.05 67.10 71.15 172.45 172.45 177.65 89 57.35 60.10 60.75 61.60 65.70 67.80 71.80 174.15 174.15 179.30 90 58.05 60.75 61.40 62.25 66.40 68.45 72.45 175.85 175.85 181.00 91 58.70 61.40 62.10 62.95 67.05 69.15 73.15 177.65 177.65 182.55 92 59.40 62.10 62.75 63.60 67.70 69.80 73.80 179.30 179.30 184.15 93 60.10 62.80 63.40 64.30 68.35 70.50 74.50 181.10 181.10 185.75 94 60.70 63.45 64.00 64.95 69.00 71.15 75.15 182.90 182.90 187.30 95 61.40 64.10 64.65 65.60 69.65 71.80 75.85 184.60 184.60 189.05 96 62.05 64.70 65.25 66.30 70.35 72.45 76.50 186.35 186.35 190.75 97 62.70 65.30 65.85 66.95 71.00 73.10 77.20 188.15 188.15 192.45 98 63.40 65.90 66.50 67.60 71.65 73.75 77.85 190.00 190.00 194.25 99 64.05 66.45 67.10 68.25 72.30 74.40 78.50 191.85 191.85 196.00 100 64.70 67.10 67.70 68.90 72.95 75.05 79.20 193.75 193.75 197.65 101 65.30 67.65 68.30 69.50 73.60 75.75 79.85 195.60 195.60 199.40 102 65.90 68.25 68.95 70.05 74.25 76.35 80.50 197.45 197.45 201.25 103 66.45 68.85 69.55 70.65 74.90 77.05 81.15 199.30 199.30 203.15 104 67.10 69.45 70.15 71.25 75.55 77.70 81.80 201.20 201.20 205.00 105 67.65 70.00 70.75 71.85 76.15 78.35 82.45 203.05 203.05 206.80 106 68.25 70.60 71.35 72.40 76.75 79.00 83.10 204.90 204.90 208.45 107 68.85 71.20 71.95 72.95 77.40 79.70 83.80 206.80 206.80 210.25 108 69.40 71.80 72.55 73.55 78.00 80.35 84.45 208.65 208.65 211.95 109 69.95 72.35 73.15 74.10 78.60 81.00 85.10 210.50 210.50 213.80 110 70.55 72.95 73.75 74.70 79.20 81.65 85.75 212.35 212.35 215.50 111 71.15 73.55 74.35 75.25 79.85 82.30 86.40 214.25 214.25 217.10 112 71.70 74.15 75.00 75.80 80.45 82.90 87.05 216.10 216.10 218.80 113 72.30 74.70 75.60 76.35 81.05 83.55 87.65 217.95 217.95 220.60 114 72.85 75.30 76.20 76.95 81.65 84.20 88.30 219.85 219.85 222.35 115 73.45 75.90 76.80 77.50 82.30 84.85 88.95 221.70 221.70 224.25 116 74.00 76.50 77.40 78.10 82.90 85.50 89.60 223.55 223.55 226.00 117 74.60 77.05 78.00 78.65 83.50 86.15 90.25 225.40 225.40 227.90 118 75.15 77.65 78.60 79.25 84.15 86.75 90.90 227.30 227.30 229.75 119 75.75 78.25 79.20 79.80 84.75 87.45 91.55 229.15 229.15 231.70 120 76.30 78.85 79.80 80.40 85.35 88.10 92.20 231.00 231.00 233.55 PROCESS YOUR SHIPMENT 59

Domestic

UPS Ground Residential

GUARANTEED DAY-DEFINITE* ON-DEMAND RATES Zones234567844† 45† 46† 121 Lbs. $76.90 $79.45 $80.40 $80.95 $85.95 $88.75 $92.85 $232.90 $232.90 $235.50 122 77.45 80.05 81.00 81.50 86.60 89.40 93.50 234.75 234.75 237.45 123 78.05 80.65 81.60 82.05 87.20 90.05 94.15 236.60 236.60 239.40 124 78.60 81.20 82.20 82.65 87.80 90.70 94.80 238.45 238.45 241.35 125 79.15 81.80 82.85 83.20 88.40 91.35 95.45 240.35 240.35 243.30 126 79.75 82.40 83.45 83.80 89.05 92.00 96.10 242.20 242.20 245.35 127 80.35 83.00 84.05 84.35 89.65 92.70 96.75 244.05 244.05 247.30 128 80.90 83.55 84.65 84.95 90.30 93.35 97.45 245.95 245.95 249.25 129 81.45 84.15 85.25 85.50 90.90 94.00 98.10 247.80 247.80 251.20 130 82.05 84.75 85.35 86.05 91.55 94.65 98.75 249.75 249.75 253.15 131 82.65 85.35 85.40 86.65 92.20 95.30 99.40 251.60 251.60 255.00 132 83.20 85.95 86.00 87.20 92.80 95.95 100.05 253.55 253.55 256.85 133 83.80 86.50 86.60 87.75 93.45 96.65 100.70 255.60 255.60 258.75 134 84.35 87.10 87.20 88.35 94.05 97.30 101.35 257.55 257.55 260.50 135 84.95 87.70 87.80 88.90 94.70 97.95 102.00 259.50 259.50 262.30 136 85.50 88.30 88.35 89.50 95.30 98.60 102.70 261.45 261.45 264.05 137 86.05 88.85 88.95 90.05 95.95 99.25 103.35 263.45 263.45 265.85 See pages 106 to 129 138 86.65 89.45 89.55 90.60 96.55 99.90 104.00 265.50 265.50 267.55 for additional charges, 139 87.25 90.05 90.15 91.20 97.20 100.55 104.65 267.35 267.35 269.30 service restrictions 140 87.80 90.65 90.75 91.75 97.80 101.20 105.30 269.40 269.40 271.10 and general information. 141 88.35 91.25 91.35 92.30 98.45 101.90 105.95 271.50 271.50 272.95 *Visit UPS.com® or ® 142 88.95 91.80 91.95 92.90 99.10 102.55 106.65 273.40 273.40 274.85 call 1-800-PICK-UPS for guarantee details, 143 89.50 92.40 92.55 93.45 99.70 103.20 107.30 275.25 275.25 276.70 service availability, 144 90.10 93.00 93.15 94.05 100.35 103.85 107.95 277.20 277.20 278.55 delivery time commit- 145 90.65 93.60 93.75 94.60 100.95 104.50 108.60 279.05 279.05 280.40 ments or to request 146 91.25 94.15 94.35 95.15 101.60 105.15 109.25 280.95 280.95 282.45 a pickup. 147 91.80 94.75 94.95 95.75 102.20 105.85 109.90 282.80 282.80 284.65 †Zone 44 is metro 148 92.40 95.35 95.55 96.30 102.85 106.50 110.55 284.85 284.85 286.80 Alaska and Hawaii, zone 45 is Puerto Rico 149 93.00 95.95 96.15 96.85 103.50 107.15 111.20 286.85 286.85 288.90 and zone 46 is remote 150 93.55 96.55 96.70 97.45 104.10 107.80 111.90 289.65 289.65 291.10 Alaska and Hawaii. 60

Export Determine the Zone

INTERNATIONAL EXPORT SHIPMENTS

To find the destination zone When a zone is highlighted with – Guarantee details that matches the service option a box, an Extended Area Surcharge – Billing options you want to use, consult the may apply to certain destinations – Service notes Worldwide Zone Chart on pages 62 in that country. Extended Area to 65 (except UPS SonicAir®). For destinations are subject to change. – Commodity classifications exports to Canada, use the Canada For the most current information, (call for details) Zone Chart on pages 67 to 71. refer to UPS.com® or call – Prohibited articles For UPS Worldwide ExpeditedSM, 1-800-782-7892. – Points served you’ll also need to know whether Visit UPS.com/globaladvisor or – UPS locations your origin state is classified as contact the International Customer – Export documentation West or East (see page 61). Service Center at 1-800-782-7892 UPS WorldShip®, UPS Internet for more information regarding Shipping, UPS CampusShipTM or international shipments, including: a UPS OnLine® Compatible vendor – Service options shipping system will automatically – Time in transit determine the zone for you.

UPS Worldwide Express PlusSM and UPS Worldwide ExpressSM 1. Locate the destination country on the Worldwide Zone Chart.

2. Locate the zone for UPS Worldwide Express Plus Destination Zones or UPS Worldwide Express. Express Plus is not available Express Express Expedited when a zone number is not shown in the appropriate Plus WEST EAST column. Ireland, Republic of 901 901 605 601 Example: Israel905 For an Express shipment from anywhere in the United Italy (includes Vatican City) 901 901 605 601 901 States to Italy, the zone is . Express Plus service Overnight service is available is available to major business centers in Italy, and the to the greater Milan and Rome areas from major U.S. cities. zone is also 901 .

UPS Worldwide ExpeditedSM 1. Determine whether your origin state is classified as West or East. 2. Locate the destination country on the Worldwide Zone Chart. 3. Locate the zone for UPS Worldwide Expedited. Destination Zones The service is not available when a zone number Express Express Expedited is not shown in the appropriate column. Plus WEST EAST Example: Ireland, Republic of 901 901 605 601 For an Expedited shipment from Los Angeles, California, to the Republic of Ireland, the zone is 605. Israel905 Italy (includes Vatican City) 901 901 605 601 Example: Overnight service is available For an Expedited shipment from Buffalo, New York, to the greater Milan and Rome areas from major U.S. cities. to Italy, the zone is 601 . PROCESS YOUR SHIPMENT 61

West and East State Classifications

FOR UPS WORLDWIDE EXPEDITEDSM SHIPMENTS

NH West East New Hampshire WA CT VT Washington Connecticut Vermont ME MT ND WV Maine Montana North Dakota MN West Virginia OR Minnesota Oregon ID WI MA Idaho SD Wisconsin NY MI Massachusetts WY South Dakota New York Michigan RI Wyoming Rhode Island IA PA NE NV Iowa Pennsylvania NJ Nebraska OH Nevada IL IN New Jersey Ohio DE UT Illinois Indiana Utah CO Delaware CA Colorado KS MO VA MD California Kansas Missouri KY Virginia Maryland Kentucky NC DC TN North Carolina OK District of Columbia AZ Tennessee NM Oklahoma AR Arizona New Mexico Arkansas AL GA SC Alabama Georgia South Carolina TX Texas

MS FL Mississippi Florida AK Alaska LA Louisiana

HI Hawaii

Use the map above to: – Determine West and East state classifications for UPS Worldwide Expedited shipments. – Identify state abbreviations for UPS Standard To Canada shipments. 62

Export Worldwide Zone Chart

INTERNATIONAL EXPORT SHIPMENTS

Destination Zones Destination Zones Express Express Expedited Express Express Expedited Plus Plus WEST EAST WEST EAST Albania 907 Burundi 908 Algeria 907 Cambodia 907 American Samoa 907 Cameroon 908 Andorra 907 607 603 Canada For Canada’s zone chart, Angola 908 see pages 66 to 71.

Anguilla 902† Canary Islands (Spain) 903 Antigua and Barbuda 902† Cape Verde Island 908 Argentina 906 † 610 609 Cayman Islands 902† Armenia 907 Central African Republic 908 Aruba 902† Chad 908 Australia 904 608 604 Channel Islands 903 607 603 Overnight service is available to the greater Sydney area Chile 906 † 610 609 from Los Angeles. China, People’s Republic of 904 608 604 Austria 903 903 607 603 Colombia 906 † 610 609 Azerbaijan 907 Congo, Democratic Azores (Portugal) 903 Republic of 908 † Bahamas 902 Congo, Republic of 908 Bahrain 905 Cook Islands 907 Bangladesh 905 Costa Rica 906† 610 609

Barbados 902† Côte d’Ivoire (Ivory Coast) 908 Belarus 907 Croatia 907 Belgium 901 901 605 601 Curaçao (Netherlands Antilles) 902† Belize 906† Cyprus 905 Benin 908 Czech Republic 907 610 609 Bermuda 902† Denmark 903 903 607 603 Bhutan 905 Djibouti 908 Bolivia 906† Dominica 902† Bonaire (Netherlands Antilles) 902† Dominican Republic 902 † 606 602 Bosnia 907 East Timor (Timor-Leste) 905 Botswana 908 Ecuador 906 † 610 609 906 † 610 609 Brazil Egypt 905 British Virgin Islands 902† El Salvador 906† 610 609 Brunei 905 England (United Kingdom) 901 901 605 601 Bulgaria 907 Overnight service is available to the greater London area Burkina Faso 908 from major U.S. cities. PROCESS YOUR SHIPMENT 63

Export Worldwide Zone Chart

INTERNATIONAL EXPORT SHIPMENTS

Destination Zones Destination Zones Express Express Expedited Express Express Expedited Plus Plus WEST EAST WEST EAST Equatorial Guinea 908 Hungary 907 610 609 Eritrea 908 Iceland 903 Estonia 907 610 609 India 905 608 604 Ethiopia 908 Indonesia 904 608 604

Faeroe Islands (Denmark) 903 Iraq 905 Fiji 907 Ireland, Republic of 901 901 605 601 Finland 903 607 603 Israel 905

France 901 901 605 601 Italy (includes Vatican City) 901 901 605 601 Overnight service is available Overnight service is available to the greater Paris area to the greater Milan and Rome from major U.S. cities. areas from major U.S. cities.

French Guiana 906† Ivory Coast (Côte d’Ivoire) 908 French Polynesia 907 Jamaica 902 † Gabon 908 Japan 901 606 602 Gambia 908 Overnight service is available to the greater Tokyo area from Georgia 907 most of the United States. Germany 901 901 605 601 Jordan 905 Overnight service is available to the greater Frankfurt area Kazakhstan 907 from major U.S. cities. Kenya 908 Ghana 908 Kiribati 907 Gibraltar 907 Korea, South 904 608 604 Great Britain (see United Kingdom) Kosrae (Micronesia, Federated States of) 907 Greece 903 607 603 Kuwait 905 Greenland (Denmark) 903 Kyrgyzstan 907 Visit Grenada 902† UPS.com/globaladvisor Laos 907 Guadeloupe 902† or contact the Latvia 907 610 609 International Customer Guam 904 Lebanon 905 Service Center at Guatemala 906 † 610 609 1-800-782-7892 for Lesotho 908 information regarding Guinea 908 Liberia 908 international shipments. Guinea-Bissau 908 Liechtenstein 903 607 603 †For shipments Guyana 906 † originating in Dade Lithuania 907 610 609 Haiti 902 † or Broward Counties, Luxembourg 901 901 605 601 Florida: Holland (Netherlands) 901 901 605 601 Macau 901 606 602 – Use zone 80 for Honduras 906 † 610 609 shipments to Mexico. Macedonia 907 Hong Kong 901 606 602 – Use zone 900 for Overnight service is available Madagascar 908 shipments to South to the greater Hong Kong America and the area from major U.S. cities. Madeira (Portugal) 903 Caribbean. 64

Export Worldwide Zone Chart

INTERNATIONAL EXPORT SHIPMENTS

Destination Zones Destination Zones Express Express Expedited Express Express Expedited Plus Plus WEST EAST WEST EAST Malawi 908 Pakistan 905 Malaysia 904 608 604 Palau 907 Maldives 907 Panama 906 † 610 609 Overnight service is available Mali 908 to the greater Panama City Malta 907 area from most of the United States. Marshall Islands 907 Papua New Guinea 907 Martinique 902† Paraguay 906† Mauritania 908 Peru 906 † 610 609 Mauritius 908 Philippines 904 608 604 Mexico 84 † 74 74 Overnight service is available Poland 907 610 609 to Guadalajara, Monterrey and the greater Mexico City Ponape (Micronesia, Federated States of) 907 area from most of the United States. Portugal 903 903 607 603 Micronesia, Federated States of 907 Puerto Rico See the UPS domestic rates Moldova 907 beginning on page 28. Monaco 901 605 601 Qatar 905 Mongolia 904 Réunion 908 Montserrat 902† Romania 907

Morocco 907 Rota (Northern Mariana Islands) 907 Mozambique 908 Russia 907 Namibia 908 Rwanda 908

Nepal 905 Saba (Netherlands Antilles) 902†

Netherlands (Holland) 901 901 605 601 Saipan (Northern Mariana Islands) 907 Netherlands Antilles 902† San Marino 901 605 601 New Caledonia 907 Saudi Arabia 905 904 New Zealand Scotland (United Kingdom) 901 605 601 Nicaragua 906† 610 609 Senegal 908 Niger 908 Serbia and Montenegro 907 Nigeria 908 (formerly Yugoslavia) Norfolk Island 907 Seychelles 908

Northern Ireland (United Kingdom) 901 605 601 Sierra Leone 908 Northern Mariana Islands 907 Singapore 901 606 602 Norway 903 607 603 Slovakia 907 610 609 Oman 905 Slovenia 907 610 609 PROCESS YOUR SHIPMENT 65

Export Worldwide Zone Chart

INTERNATIONAL EXPORT SHIPMENTS

Destination Zones Destination Zones Express Express Expedited Express Express Expedited Plus Plus WEST EAST WEST EAST Solomon Islands 907 Trinidad and Tobago 902 †

South Africa 908 Truk (Micronesia, Federated States of) 907

Spain 903 903 607 603 Tunisia 907 Overnight service is available to the greater Madrid area Turkey 905 607 603 from major U.S. cities. Turkmenistan 907 Sri Lanka 905 Turks and Caicos Islands 902† St. Barthélemy (Guadeloupe) 902† Tuvalu 907 St. Christopher (St. Kitts and Nevis) 902† Uganda 908 St. Croix (U.S. Virgin Islands) 902† Ukraine 907 St. Eustatius (Netherlands Antilles) 902†

St. John (U.S. Virgin Islands) 902† Union Island 902† (St. Vincent and the Grenadines) St. Kitts and Nevis 902† United Arab Emirates 905 St. Lucia 902† United Kingdom 901 901 605 601 St. Maarten (Netherlands Antilles) 902† Overnight service is available to the greater London area St. Martin (Guadeloupe) 902† from major U.S. cities. St. Thomas (U.S. Virgin Islands) 902† Uruguay 906† St. Vincent and the Grenadines 902† U.S. Virgin Islands 902† Suriname 906† Uzbekistan 907 Swaziland 908 Vanuatu 907 Sweden 903 903 607 603 Vatican City (Italy) 901 901 605 601 Switzerland 903 903 607 603 Visit Overnight service is available Venezuela 906 † 610 609 to the greater Geneva and UPS.com/globaladvisor Zurich areas from major Vietnam 904 or contact the U.S. cities. International Customer Virgin Gorda (British Virgin Islands) 902† Tahiti (French Polynesia) 907 Service Center at Wales (United Kingdom) 901 605 601 1-800-782-7892 for Taiwan 901 606 602 information regarding Wallis and Futuna Islands 907 Tajikistan 907 international shipments. Western Samoa 907 Tanzania 908 †For shipments Yap (Micronesia, Federated States of) 907 originating in Dade Thailand 904 608 604 or Broward Counties, Yemen 905 Timor-Leste (East Timor) 905 Florida:

Tinian (Northern Mariana Islands) 907 Yugoslavia (see Serbia and Montenegro) – Use zone 80 for shipments to Mexico. Togo 908 Zaïre (Congo, Democratic Republic of) 908 – Use zone 900 for Tonga 907 Zambia 908 shipments to South America and the Tortola (British Virgin Islands) 902† Zimbabwe 908 Caribbean. 66

To Canada Determine the Zone

EXPORT SHIPMENTS

Where is your package going in Canada? Use the Canada Zone Chart to determine the destination zone for the international service option (except UPS SonicAir®) you’ve chosen.

When a zone is highlighted with a box, an Extended Area Surcharge may apply. For the most current information, refer to UPS.com® or call 1-800-782-7892. UPS WorldShip®, UPS Internet Shipping, UPS CampusShipTM or a UPS OnLine® Compatible vendor shipping system will automatically determine the zone for you.

UPS Worldwide Express PlusSM, UPS Worldwide ExpressSM and UPS Worldwide ExpeditedSM

1. Use the first three characters United States to Eastern Passage, Examples: of the destination postal code, Nova Scotia, B3G 1G9, Canada, For an Express Plus or Express and refer to the Canada Zone Chart. the zone is 81 . shipment from anywhere in the United States to St. John’s, 2. Locate the zone for the selected For an Expedited shipment from Newfoundland, A1E 4T9, Canada, service option. anywhere in the United States to the zone is 82. the same address, the zone is 71 . Examples: For an Expedited shipment from For an Express Plus or Express anywhere in the United States to shipment from anywhere in the the same address, the zone is 72.

Destination Provinces Express UPS Standard To Canada by Origin State and Territories Plus* and Expedited Express CT, DC, DE, AL, AR, FL, First three characters of the MA, MD, ME, AZ, CA, IL, IN, IA, MN, MI, CO, MT, ID, OR, ND, NE, NM, GA, KS, LA, destination postal code NH, NJ, NY, NV, UT KY WI OH WY WA SD TX MO, MS, NC, PA, RI, VT, WV OK, SC, TN, VA

Newfoundland A0A - A0Z81 71 54 56 55 55 54 56 56 55 56 55 A1A - A1N 827254 56 55 55 54 56 56 55 56 55 A1P - A9Z81 71 54 56 55 55 54 56 56 55 56 55

Nova Scotia B0A - B2T81 71 54 56 55 55 54 56 56 55 56 55 B2V B2V - B3B 827254 56 55 55 54 56 56 55 56 55 B3C - B3G81 71 54 56 55 55 54 56 56 55 56 55 B3H - B4B 827254 56 55 55 54 56 56 55 56 55 B4C - B9Z81 71 54 56 55 55 54 56 56 55 56 55

UPS Standard To Canada

*To determine 1. Use the map of origin state abbre- 3. UPS Standard To Canada is not whether UPS viations on page 61 to locate available to the Northwest Territories, Worldwide your state. Nunavut or the Yukon Territory. Express PlusSM 2. Locate the zone by cross- service is avail- Example: able to your referencing the first three characters For a Standard shipment from destination postal of the destination postal code in Chicago, Illinois, to Halifax, Nova code, refer to the left column with the origin Scotia, B3N 1V2, Canada, the zone UPS.com® or call state in the top row of the Canada is 55. 1-800-782-7892. Zone Chart. PROCESS YOUR SHIPMENT 67

Export Canada Zone Chart

EXPORT SHIPMENTS

Destination Provinces Express UPS Standard To Canada by Origin State and Territories Plus* and Expedited Express CT, DC, DE, AL, AR, FL, First three characters of the MA, MD, ME, AZ, CA, IL, IN, IA, MN, MI, CO, MT, ID, OR, ND, NE, NM, GA, KS, LA, destination postal code NH, NJ, NY, NV, UT KY WI OH WY WA SD TX MO, MS, NC, PA, RI, VT, WV OK, SC, TN, VA

Newfoundland A0A - A0Z81 71 54 56 55 55 54 56 56 55 56 55 A1A - A1N 827254 56 55 55 54 56 56 55 56 55

A1P - A9Z81 71 54 56 55 55 54 56 56 55 56 55

Nova Scotia B0A - B2T81 71 54 56 55 55 54 56 56 55 56 55 B2V B2V - B3B 827254 56 55 55 54 56 56 55 56 55

B3C - B3G81 71 54 56 55 55 54 56 56 55 56 55 B3H - B4B 827254 56 55 55 54 56 56 55 56 55

B4C - B9Z81 71 54 56 55 55 54 56 56 55 56 55

Prince Edward Island C0A - C0Z81 71 54 56 55 55 54 56 56 55 56 55 C1A - C1E 827254 56 55 55 54 56 56 55 56 55

C1G - C9Z81 71 54 56 55 55 54 56 56 55 56 55

New Brunswick E0A - E0Z81 71 54 56 55 55 54 56 56 55 56 55 E1A - E1G 827254 56 55 55 54 56 56 55 56 55

E1H - E2G81 71 54 56 55 55 54 56 56 55 56 55 E2H - E2S 82 72 54 56 55 55 54 56 56 55 56 55

E2T - E2Z81 71 54 56 55 55 54 56 56 55 56 55 E3A - E3E 827254 56 55 55 54 56 56 55 56 55

E3G - E9Z81 71 54 56 55 55 54 56 56 55 56 55

Quebec G0A 827251 53 52525153 53 5253 52

G0B - G0J81 71 54 56 55 55 54 56 56 55 56 55 G0K - G0L 827254 56 55 55 54 56 56 55 56 55 G0M - G0S 827251 53 52525153 53 5253 52

G0T - G0W81 71 54 56 55 55 54 56 56 55 56 55 G0X - G0Z 827251 53 52525153 53 5253 52

G1A - G3A 81 71 51 53 5252 51 53 53 52 53 52 *To determine whether G3B - G3K 827251 53 52525153 53 5253 52 UPS Worldwide Express PlusSM service is avail- G3L - G4P 827254 56 55 55 54 56 56 55 56 55 able to your destination G4R - G4S81 71 54 56 55 55 54 56 56 55 56 55 postal code, refer ® G4T - G4V 827254 56 55 55 54 56 56 55 56 55 to UPS.com or call 1-800-782-7892. 68

Export Canada Zone Chart

EXPORT SHIPMENTS

Destination Provinces Express UPS Standard To Canada by Origin State and Territories Plus* and Expedited Express CT, DC, DE, AL, AR, FL, First three characters of the MA, MD, ME, AZ, CA, IL, IN, IA, MN, MI, CO, MT, ID, OR, ND, NE, NM, GA, KS, LA, destination postal code NH, NJ, NY, NV, UT KY WI OH WY WA SD TX MO, MS, NC, PA, RI, VT, WV OK, SC, TN, VA

Quebec (cont.) G4W - G4Z81 71 54 56 55 55 54 56 56 55 56 55 G5A 827251 53 52525153 53 5253 52

G5B - G5T81 71 54 56 55 55 54 56 56 55 56 55 G5V - G6A 827251 53 52525153 53 5253 52

G6B81 71 51 53 5252 51 53 53 52 53 52 G6C - G6J 827251 53 52525153 53 5253 52 G6K 81 71 51 53 5252 51 53 53 52 53 52 G6L - G6T 827251 53 52525153 53 5253 52 G6V - G6Z 81 71 51 53 5252 51 53 53 52 53 52 G7A 81 71 54 56 55 55 54 56 56 55 56 55

G7B - G8P81 71 54 56 55 55 54 56 56 55 56 55 G8R - G8S 827254 56 55 55 54 56 56 55 56 55 G8T - G9Z 827251 53 52525153 53 5253 52 H0A - H0L 81 71 51 53 5252 51 53 53 52 53 52 H0M 81 71 54 56 55 55 54 56 56 55 56 55 H0N - H9Z 81 71 51 53 5252 51 53 53 52 53 52 J0A - J0L 827251 53 52525153 53 5253 52

J0M81 71 54 56 55 55 54 56 56 55 56 55 J0N - J0V 827251 53 52525153 53 5253 52

J0W - J0Z81 71 54 56 55 55 54 56 56 55 56 55 J1A - J3C 827251 53 52525153 53 5253 52 J3E 81 71 51 53 5252 51 53 53 52 53 52 J3G - J3S 827251 53 52525153 53 5253 52 J3T - J3V 81 71 51 53 5252 51 53 53 52 53 52 J3W - J3X 827251 53 52525153 53 5253 52 J3Y - J5R 81 71 51 53 5252 51 53 53 52 53 52 J5S - J5X 827251 53 52525153 53 5253 52 J5Y - J7H 81 71 51 53 5252 51 53 53 52 53 52 J7J - J7N 827251 53 52525153 53 5253 52 J7P - J7W 81 71 51 53 5252 51 53 53 52 53 52 J7X - J8N 827251 53 52525153 53 5253 52 J8P - J9C 81 71 51 53 5252 51 53 53 52 53 52 J9E 827254 56 55 55 54 56 56 55 56 55 J9G - J9J 827251 53 52525153 53 5253 52

J9K - J9Z81 71 54 56 55 55 54 56 56 55 56 55 PROCESS YOUR SHIPMENT 69

Export Canada Zone Chart

EXPORT SHIPMENTS

Destination Provinces Express UPS Standard To Canada by Origin State and Territories Plus* and Expedited Express CT, DC, DE, AL, AR, FL, First three characters of the MA, MD, ME, AZ, CA, IL, IN, IA, MN, MI, CO, MT, ID, OR, ND, NE, NM, GA, KS, LA, destination postal code NH, NJ, NY, NV, UT KY WI OH WY WA SD TX MO, MS, NC, PA, RI, VT, WV OK, SC, TN, VA

Ontario K0A - K0H 827251 53 51 525153 53 5253 52

K0J81 71 54 56 54 55 54 56 56 55 56 55 K0K - K0Z 827251 53 51 525153 53 5253 52 K1A - K4A 81 71 51 53 51 5251 53 53 5253 52 K4B - K7T 827251 53 51 525153 53 5253 52 K7V - K8H 827254 56 54 55 54 56 56 55 56 55 K8J - L1E 827251 53 51 525153 53 5253 52 L1F - L1Z 81 71 51 53 51 5251 53 53 5253 52 L2A - L2C 82 72 51 53 51 52 51 53 53 52 53 52 L2E - L2W 81 71 51 53 51 52 51 53 53 52 53 52 L2X L2X - L3N 827251 53 51 525153 53 5253 52 L3P - L3T 81 71 51 53 51 5251 53 53 5253 52 L3V - L3W 827251 53 51 525153 53 5253 52 L3X - L4L 81 71 51 53 51 5251 53 53 5253 52 L4M - L4R 827251 53 51 525153 53 5253 52 L4S - L9T 81 71 51 53 51 5251 53 53 5253 52 L9V - L9Z 827251 53 51 525153 53 5253 52 M0A - M9Z 81 71 51 53 51 5251 53 53 5253 52 N0A - N1A 827251 53 51 525153 53 5253 52 N1B - N2Y 81 71 51 53 51 52 51 53 53 52 53 52 N2Z 827251 53 51 525153 53 5253 52 N3A - N3V 81 71 51 53 51 5251 53 53 5253 52 N3W - N5T 827251 53 51 525153 53 5253 52 N5V - N6N 81 71 51 53 51 5251 53 53 5253 52 N6P - N8M 827251 53 51 525153 53 5253 52 N8N - N9K 81 71 51 53 51 5251 53 53 5253 52 N9L - N9Z 827251 53 51 525153 53 5253 52

P0A - P0Z81 71 54 56 54 55 54 56 56 55 56 55 P1A - P2M 827254 56 54 55 54 56 56 55 56 55

P2N81 71 54565455545656555655

P2P P2P - P3K 827254 56 54 55 54 56 56 55 56 55 *To determine whether P3L81 71 54 56 54 55 54 56 56 55 56 55 UPS Worldwide Express PlusSM service is avail- P3M 827254 56 54 55 54 56 56 55 56 55 able to your destination P3N - P3P81 71 54 56 54 55 54 56 56 55 56 55 postal code, refer ® P3R - P4M 827254 56 54 55 54 56 56 55 56 55 to UPS.com or call 1-800-782-7892. 70

Export Canada Zone Chart

EXPORT SHIPMENTS

Destination Provinces Express UPS Standard To Canada by Origin State and Territories Plus* and Expedited Express CT, DC, DE, AL, AR, FL, First three characters of the MA, MD, ME, AZ, CA, IL, IN, IA, MN, MI, CO, MT, ID, OR, ND, NE, NM, GA, KS, LA, destination postal code NH, NJ, NY, NV, UT KY WI OH WY WA SD TX MO, MS, NC, PA, RI, VT, WV OK, SC, TN, VA

Ontario (cont.) P4N - P4R81 71 54 56 54 55 54 56 56 55 56 55 P4S - P4Z 827254 56 54 55 54 56 56 55 56 55 P5A81 71 54 56 54 55 54 56 56 55 56 55 P5B - P5M 827254 56 54 55 54 56 56 55 56 55 P5N81 71 54 56 54 55 54 56 56 55 56 55 P5P - P8M 827254 56 54 55 54 56 56 55 56 55 P8N81 71 54 56 54 55 54 56 56 55 56 55 P8P - P8S 827254 56 54 55 54 56 56 55 56 55 P8T81 71 54 56 54 55 54 56 56 55 56 55 P8V - P8Z 827254 56 54 55 54 56 56 55 56 55 P9A81 71 54 56 54 55 54 56 56 55 56 55 P9B - P9M 827254 56 54 55 54 56 56 55 56 55 P9N81 71 54 56 54 55 54 56 56 55 56 55 P9P - P9Z 827254 56 54 55 54 56 56 55 56 55

Manitoba R0A - R2B81 71 55 56 54 54 54 55 55 54 55 55 R2C - R4A 81 71 52 53 51 51 51 52 52 51 52 52 R4B - R9Z81 71 55 56 54 54 54 55 55 54 55 55

Saskatchewan S0A - S0Z81 71 55 56 54 54 54 55 55 54 55 55 S1A - S3M 827255 56 54 54 54 55 55 54 55 55 S3N81 71 55 56 54 54 54 55 55 54 55 55 S3P - S3Z 827255 56 54 54 54 55 55 54 55 55 S4A81 71 55 56 54 54 54 55 55 54 55 55 S4B - S4G 827255 56 54 54 54 55 55 54 55 55 S4H81 71 55 56 54 54 54 55 55 54 55 55 S4J - S4M 827255 56 54 54 54 55 55 54 55 55 S4N - S4Z 82725253 51 51 51 5252515252 S5A - S7G81 71 55 56 54 54 54 55 55 54 55 55 S7H - S7V 81 71 5253 51 51 51 525251 5252 S7W - S9Z81 71 55 56 54 54 54 55 55 54 55 55 PROCESS YOUR SHIPMENT 71

Export Canada Zone Chart

EXPORT SHIPMENTS

Destination Provinces Express UPS Standard To Canada by Origin State and Territories Plus* and Expedited Express CT, DC, DE, AL, AR, FL, First three characters of the MA, MD, ME, AZ, CA, IL, IN, IA, MN, MI, CO, MT, ID, OR, ND, NE, NM, GA, KS, LA, destination postal code NH, NJ, NY, NV, UT KY WI OH WY WA SD TX MO, MS, NC, PA, RI, VT, WV OK, SC, TN, VA

Alberta T0A - T0B81 71 56 55 56 56 56 55 54 55 56 56 T0C 827253 525353 53 52515253 53 T0E - T1W81 71 56 55 56 56 56 55 54 55 56 56 T1X 81 71 56 55 56 56 56 55 54 55 56 56 T1Y - T3Z 81 71 53 52 53 53 53 5251 5253 53 T4A - T4Z 827253 525353 53 52515253 53 T5A - T6V 81 71 53 52 53 53 53 5251 5253 53 T6W - T6X 81 71 56 55 56 56 56 55 54 55 56 56 T6Y - T7W81 71 56 55 56 56 56 55 54 55 56 56 T7X - T8N 827253 525353 53 52515253 53 T8P - T8Z81 71 56 55 56 56 56 55 54 55 56 56 T9A - T9E 827253 525353 53 52515253 53 T9G - T9Z81 71 56 55 56 56 56 55 54 55 56 56

British Columbia V0A - V0L81 71 56 55 56 56 56 55 54 55 56 56 V0M81 71 53 52 53 53 53 5251 5253 53 V0N - V1L81 71 56 55 56 56 56 55 54 55 56 56 V1M 81 71 53 52 53 53 53 5251 5253 53 V1N - V2R81 71 56 55 56 56 56 55 54 55 56 56 V2S - V2V 81 71 56 55 56 56 56 55 54 55 56 56 V2W V2W - V3E 81 71 53 52 53 53 53 5251 5253 53 V3G 81 71 56 55 56 56 56 55 54 55 56 56 V3H - V7Z 81 71 53 52 53 53 53 5251 5253 53 V8A - V8K81 71 56 55 56 56 56 55 54 55 56 56 V8L - V9E 827253 525353 53 52515253 53 V9G - V9Z81 71 56 55 56 56 56 55 54 55 56 56

Northwest *To determine whether Territories UPS Worldwide Express SM X0A - X9Z81 71 – – – – – – – – – – Plus service is avail- able to your destination Yukon Territory postal code, refer to UPS.com® or call Y0A - Y9Z81 71 – – – – – – – – – – 1-800-782-7892. Note: UPS Standard To Canada is not available to the Northwest Territories, Nunavut or the Yukon Territory. 72

Export Shipment Pricing UPS Worldwide Express PlusSM, UPS Worldwide ExpressSM, UPS Worldwide ExpeditedSM and UPS Standard To Canada

Shipment pricing is advantageous because rates are based on the total weight of a shipment, not the sum of the rates for each package in a shipment.

What Qualifies service is used) of all packages in 1. You have multiple-package ship- a shipment, whichever is greater. ments picked up on the same day Refer to page 21 for instructions and shipped to a single consignee. on calculating dimensional and billable weight. 2. You use UPS WorldShip®, UPS Internet Shipping, UPS CampusShipTM For shipments weighing 150 pounds or a UPS OnLine® Compatible vendor or less, locate the rate for the total shipping system that supports full weight of the shipment on the international service, or a UPS appropriate rate chart. Worldwide Services Waybill. For shipments weighing more than What Does Not Qualify 150 pounds, multiply the total Shipment pricing does not apply weight (rounded to the next whole to Express Envelopes, the UPS 10 Kg pound) by the appropriate price per Box®, the UPS 25 Kg Box® or pack- pound. The amount billed will be ages recorded in a UPS Shipping the result of this calculation or the Record book; they are each minimum rate shown, whichever considered separate shipments. is greater. Rates For a Standard To Canada shipment, Rates are based on the total actual the minimum charge for a multiple- weight or the total dimensional package shipment will be based weight (total actual weight or total on an average weight of 15 pounds billable weight if Standard To Canada per package.

Useful Information – International Shipping UPS Global AdvisorSM Information on international shipping and trade ...... Visit UPS.com/globaladvisor Shipping Forms Export/import documents required for customs ...... See pages 110 to 122 International Customer Service Information regarding international shipments ...... Call 1-800-782-7892 PROCESS YOUR SHIPMENT 73

Export UPS SonicAir®

SAME-DAY SERVICE Same Day. Any Time. Across the World.

UPS SonicAir offers guaranteed delivery to addresses in 180 countries across the world, typically within 24 hours, including customs clearance. That’s fast. Moreover, ship at any hour of the day, on any day of the year, including holidays. That’s flexibility. Call 1-800-451-4550 to order service or for rate information, international document requirements, size and weight restrictions, and additional charges. Rates vary by origin and destination city pair.

Service Highlights Reports: Detailed performance Shipping Information Fast Pickup: Usually within reports for shipments upon request – International Dangerous Goods 60 minutes of order placement. at no additional charge. are not accepted in UPS SonicAir service. Guarantee: Visit sonicair.ups.com Verification: We automatically or call 1-800-451-4550 for guar- contact the shipper to confirm the – UPS SonicAir is not available antee details, service availability, time of delivery and provide the at locations of The UPS StoreTM, delivery time commitments or name of the person who signed UPS Customer Center locations, to request a pickup. for it, at no additional charge. UPS Drop Boxes or any UPS Authorized Shipping OutletSM. Ease: For most shipments, simply Available Options use your UPS account number Door-to-Door: We pick up from – Additional surcharges may apply. and sign the shipping document your door and deliver to the final Call 1-800-451-4550 for interna- provided by the driver at the time destination. tional shipments. of pickup. Hold for Pickup: We pick up from – Overtime customs clearance and Few Size and Weight Limitations: your door, deliver to the destination additional after-hours fees may Aircraft can be chartered if neces- airport and hold for pickup by apply to international deliveries. sary to accommodate needs. the recipient. – A fuel surcharge may apply Worldwide: Send from any U.S. Hand-Carry Service: A dedicated to UPS SonicAir shipments. address to 180 countries and UPS SonicAir courier will carry See ups-scs.com for details. territories worldwide. Domestic your shipment from your door, services also available. See pages on board the flight and to your 26 and 27 for details. final destination. Proactive: The shipper will be Aircraft Charter: We can arrange notified of any delays in the delivery for a chartered aircraft to transport schedule. your shipment. Tracking: Information avail- Declared Value for Carriage: able 24/7/365 by calling Available upon request. Call 1-800-451-4550. 1-800-451-4550 for details. 74

Export UPS Worldwide ExpressSM

GUARANTEED ONE OR TWO DAYS*

Guaranteed delivery to more Customs clearance for the services – Free UPS packaging is available. than 215 countries and territories. listed above is provided by the UPS See pages 6 and 7. Delivery is guaranteed next day to Supply Chain Solutions brokerage – UPS On-Call PickupSM is available Canada, by 10:30 a.m. or noon the offices (formerly UPS Customhouse at no additional charge. second business day to business Brokerage offices) designated by – The rates shown are for shipments centers across Europe, and by end UPS for handling small package originating in the United States. of the second business day to all customs clearance. Other UPS Supply other destinations in Europe, Asia Chain Solutions customs brokerage – To determine your destination and Latin America. offices charge fees for clearance zone, see section beginning on of small packages and freight. page 60. When you call for an early pickup – Any fraction of a pound more than from select U.S. metropolitan areas, UPS 10 Kg Box® the weight shown requires the overnight delivery of Express and UPS 25 Kg Box® next higher rate. Envelopes and documents is guar- Use the handy UPS 10 Kg Box anteed by the end of the next or UPS 25 Kg Box for your larger – Dimensional weight may apply. business day to the world’s most UPS Worldwide Express Plus and See page 21 for details. important business centers in UPS Worldwide Express shipments. – An Extended Area Surcharge Europe, Asia and Mexico. Flat rates apply, with a maximum of $20 per shipment or $.20 weight of 10 kg (22 lbs.) and 25 kg per pound, whichever is greater, UPS Worldwide Express PlusSM (55 lbs.), based on Express Plus applies to shipments to certain Guaranteed delivery by 8:30 a.m. and Express destination zones. Any international destinations. A listing on the next business day to major shipments exceeding the maximum of applicable destinations is avail- metropolitan areas in Canada. weights will be charged the regular able at UPS.com® or by calling Guaranteed delivery by 9:00 a.m. Express rate for that weight shipment. 1-800-782-7892. the second business day to major See page 77 for rates. business centers in Europe. – To determine the rate for interna- Shipping Information tional multiple-package shipments, Add $40 to the appropriate – There is no limit on the weight see page 72. Worldwide Express rate for each or number of pages you can – A Heavy Package sticker is required Worldwide Express Plus shipment. enclose in an Express Envelope for any package weighing more Customs Clearance when shipping via UPS Worldwide than 70 pounds. See pages 8 and 9 Rates include pickup and door-to- Express Plus or UPS Worldwide for more information. door delivery with routine in-house Express service. – A package with an actual weight customs clearance by UPS Supply – These UPS Worldwide Express of more than 150 pounds will SM Chain Solutions . Additional charges Plusand UPS Worldwide Express be accepted for transportation will apply if customs clearance is rates also apply for document only through UPS SonicAir®. performed by brokerage offices shipments from UPS Drop Boxes. See page 73. other than those designated by – The Letter rate applies only to UPS for clearing the services shipments sent in UPS Express listed above. Envelope or UPS Letter packaging. PROCESS YOUR SHIPMENT 75

Export UPS Worldwide ExpressSM

GUARANTEED ONE OR TWO DAYS*

For urgent international shipments, guaranteed door-to-door, customs-cleared delivery to more than ON-DEMAND RATES 215 countries and territories.

Zones 80 81 82 84 900 901 902 903 904 905 906 907 908 Letter $25.50 $24.00 $25.00 $25.50 $25.75 $32.00 $32.00 $36.00 $37.00 $37.25 $47.75 $74.50 $78.50 1 Lbs. 40.50 40.00 41.75 40.50 36.50 47.50 47.50 56.25 53.00 53.75 61.75 89.00 89.75 2 46.25 44.50 47.00 46.25 44.75 55.50 54.75 65.75 60.00 60.50 77.75 105.50 107.00 3 54.75 50.00 52.50 54.75 51.00 65.25 62.50 74.50 69.75 70.25 93.75 123.25 124.25 4 60.50 54.25 57.75 60.50 58.75 74.25 70.25 82.50 78.00 78.00 110.00 139.50 140.75 5 67.50 57.25 62.25 67.50 66.25 82.75 78.50 90.75 86.25 86.25 126.00 155.75 157.50 6 73.50 59.50 66.00 73.50 74.50 88.25 85.00 98.50 94.75 94.75 142.00 168.75 171.75 7 79.50 61.50 69.50 79.50 80.75 93.25 91.00 105.50 103.00 103.00 158.00 183.25 187.75 8 85.50 64.50 73.25 85.50 87.25 98.75 96.75 111.75 111.25 111.25 172.50 197.50 203.00 9 90.75 67.00 76.75 90.75 92.75 103.75 102.50 118.00 119.50 119.50 186.75 211.00 216.50 10 96.00 69.50 79.75 96.00 97.75 108.50 107.25 123.50 128.00 128.00 201.00 224.25 230.00 11 100.50 72.00 83.25 100.50 102.50 113.00 112.75 129.00 135.75 135.75 215.25 237.50 243.25 12 105.00 74.75 86.75 105.00 107.50 117.75 118.25 134.25 143.50 143.50 229.00 250.50 256.25 13 108.50 78.00 90.00 108.50 112.25 122.25 123.50 139.75 151.25 151.25 242.25 263.75 269.25 14 111.75 81.25 93.25 111.75 116.75 127.00 129.00 144.75 159.00 159.00 255.00 277.00 282.25 15 115.00 85.00 96.75 115.00 121.50 131.50 134.50 150.50 167.00 167.00 267.75 290.25 295.00 16 118.00 88.25 100.00 118.00 127.25 136.25 139.75 156.00 173.75 173.75 280.25 303.75 308.00 17 121.00 91.25 103.25 121.00 131.50 140.75 145.25 162.00 180.25 180.25 291.75 317.50 321.00 18 124.00 94.25 107.00 124.00 136.00 145.50 150.75 167.75 186.25 186.25 302.00 331.25 333.75 19 126.25 97.50 110.75 126.25 140.25 150.00 156.00 173.00 192.50 192.50 312.25 344.75 346.75 20 128.50 100.50 114.00 128.50 144.75 154.75 161.50 178.25 198.75 198.75 322.75 358.25 359.75 21 131.75 103.50 117.00 131.75 149.25 159.25 167.00 183.75 205.00 205.00 332.50 371.00 372.50 Note: Delivery times may vary 22 135.00 106.25 120.00 135.00 153.50 164.00 172.50 188.75 211.25 211.25 342.25 383.50 385.50 by destination 23 137.50 109.25 123.00 137.50 158.00 168.50 177.75 193.75 217.50 217.50 352.00 396.00 398.50 postal code. 24 139.75 112.00 126.00 139.75 162.25 173.25 182.75 198.25 223.75 223.75 362.00 408.25 411.50 See pages 106 to 25 142.50 114.75 129.00 142.50 166.75 177.25 187.50 203.00 230.00 230.00 371.75 420.75 424.25 129 for additional 26 145.25 117.75 133.50 145.25 171.50 181.50 192.50 207.75 236.25 236.25 381.50 432.50 437.25 charges, service 27 147.75 121.50 137.25 147.75 175.50 185.50 195.75 212.25 242.50 242.50 391.25 444.50 450.25 restrictions and general information. 28 150.50 124.25 137.75 150.50 180.00 189.75 200.75 217.00 248.75 248.75 401.25 456.50 462.00 ® 29 153.00 127.00 140.75 153.00 184.25 193.75 206.00 221.75 255.00 255.00 409.75 468.25 474.00 *Visit UPS.com or call 30 155.50 129.25 143.25 155.50 188.75 198.00 211.00 226.25 261.25 261.25 418.25 480.25 485.75 1-800-PICK-UPS® 31 158.25 131.50 145.75 158.25 193.50 202.00 215.25 231.25 267.50 267.50 426.75 492.00 497.75 for guarantee 32 160.75 134.00 148.25 160.75 197.75 207.00 220.25 236.25 273.75 273.75 435.25 504.00 509.75 details, service 33 163.50 136.25 151.00 163.50 202.25 211.00 225.25 241.25 280.00 280.00 443.75 515.25 521.50 availability, delivery time 34 166.00 139.25 153.50 166.00 206.50 215.25 229.25 246.00 286.00 286.00 452.00 526.75 533.50 commitments or 35 168.50 141.50 156.00 168.50 211.00 219.50 234.25 250.75 292.25 292.25 460.25 538.00 545.25 to request a pickup. 76

Export UPS Worldwide ExpressSM

GUARANTEED ONE OR TWO DAYS*

Zones 80 81 82 84 900 901 902 903 904 905 906 907 908 36 Lbs. $171.00 $144.25 $158.50 $171.00 $215.25 $223.50 $237.00 $255.50 $298.50 $298.50 $468.50 $548.75 $557.25 37 173.25 146.75 161.25 173.25 219.75 227.75 242.00 260.25 304.75 304.75 476.75 559.25 569.00 38 175.50 149.25 163.50 175.50 224.25 231.75 247.00 264.75 311.00 311.00 485.00 569.75 581.00 39 178.00 152.00 165.75 178.00 228.50 236.00 252.25 269.50 317.25 317.25 493.50 580.50 592.75 40 180.25 154.50 168.00 180.25 233.00 240.00 257.25 274.25 323.50 323.50 501.75 589.75 604.75 41 182.75 156.75 170.25 182.75 237.50 244.00 262.25 279.00 329.75 329.75 510.00 599.00 616.75 42 185.00 159.25 172.75 185.00 241.75 247.75 267.25 284.00 336.00 336.00 518.25 608.50 628.50 43 187.25 161.50 175.50 187.25 246.75 251.75 272.25 289.00 342.25 342.25 526.50 617.75 640.50 44 189.75 163.75 178.00 189.75 251.25 255.50 277.25 294.00 348.50 348.50 534.75 627.00 651.75 45 192.25 166.25 180.25 192.25 256.50 259.50 282.25 298.75 354.75 354.75 543.00 636.25 663.25 46 194.75 168.25 183.25 194.75 261.75 263.50 287.25 303.50 361.00 361.00 551.25 645.50 674.50 47 197.50 170.25 185.25 197.50 267.00 267.75 292.25 308.25 367.25 367.25 559.50 655.00 686.00 48 200.00 172.50 188.25 200.00 272.25 271.75 297.25 312.75 373.50 373.50 567.75 664.25 697.25 49 202.75 174.75 190.25 202.75 277.50 276.00 302.25 317.50 379.50 379.50 576.00 673.50 708.75 50 205.25 177.00 192.25 205.25 282.50 280.00 307.25 322.25 385.75 385.75 584.25 682.75 720.00 52 209.75 181.25 196.25 209.75 292.75 288.75 316.75 332.50 398.50 398.50 600.75 701.50 741.25 54 214.00 185.25 200.25 214.00 302.50 297.75 326.00 343.00 411.25 411.25 617.25 720.00 762.50 56 218.50 189.50 204.00 218.50 312.50 306.50 335.25 353.50 423.25 423.25 633.75 738.75 783.75 58 222.75 193.50 208.00 222.75 322.50 315.25 344.50 363.75 435.50 435.50 650.50 757.25 799.50 60 227.25 197.75 211.75 227.25 332.25 324.00 353.75 374.25 447.75 447.75 667.00 776.00 818.75 62 231.50 201.00 215.75 231.50 342.25 332.75 363.00 384.25 460.00 460.00 683.50 794.50 839.75 64 235.75 205.25 219.50 235.75 352.25 341.50 372.25 394.50 472.25 472.25 700.00 813.00 860.75 66 239.75 208.25 223.50 239.75 362.00 350.25 381.75 404.50 484.50 484.75 716.50 831.75 882.00 68 244.00 212.25 227.50 244.00 372.00 359.00 391.00 414.75 496.50 497.50 733.00 850.25 903.00 70 248.25 216.50 231.25 248.25 381.75 367.75 400.25 424.75 508.75 510.25 749.50 869.00 924.00 72 252.25 220.25 235.00 252.25 392.25 376.75 408.75 435.00 520.75 522.75 766.00 887.50 946.50 74 256.00 223.00 238.50 256.00 402.00 385.50 417.25 445.00 533.00 535.50 782.50 906.25 969.00 76 259.25 225.75 242.25 259.25 411.50 394.25 425.75 455.25 545.00 548.25 798.00 924.75 991.00 78 262.75 229.50 245.75 262.75 422.00 403.00 434.25 465.25 557.00 560.75 813.50 943.50 1,013.00 80 266.00 233.25 249.50 266.00 431.75 411.75 443.00 475.50 569.00 573.50 829.00 962.00 1,035.00 82 269.25 237.25 253.00 269.25 441.50 420.50 451.50 485.50 581.00 586.00 844.50 980.50 1,056.75 84 272.25 241.00 257.00 272.25 452.25 427.75 460.00 494.25 593.00 598.75 857.00 999.25 1,078.25 86 275.50 244.50 261.00 275.50 461.50 434.25 468.50 503.50 600.25 611.50 868.25 1,017.75 1,099.75 88 277.25 248.00 263.50 277.25 471.25 443.00 477.00 511.00 612.50 624.00 879.75 1,036.50 1,121.25 90 280.25 251.50 267.50 280.25 481.50 449.50 485.50 521.00 618.75 636.75 891.00 1,055.00 1,142.75 PROCESS YOUR SHIPMENT 77

Export UPS Worldwide ExpressSM

GUARANTEED ONE OR TWO DAYS* ON-DEMAND RATES Zones 80 81 82 84 900 901 902 903 904 905 906 907 908 92 Lbs. $282.00 $255.00 $270.00 $282.00 $491.25 $456.00 $494.00 $531.00 $631.25 $649.25 $902.50 $1,073.75 $1,164.25 94 283.75 258.25 273.75 283.75 501.00 464.50 502.75 541.00 643.00 661.50 913.75 1,092.25 1,185.75 96 285.75 261.50 276.25 285.75 511.25 473.25 511.25 548.50 654.75 673.75 925.25 1,111.00 1,207.25 98 289.00 264.75 278.75 289.00 521.25 481.75 519.75 558.50 666.50 685.75 936.50 1,129.50 1,228.75 100 292.25 268.00 282.75 292.25 530.75 490.50 528.25 565.25 678.25 698.00 948.00 1,148.00 1,250.25 105 306.50 279.75 296.50 306.50 558.00 514.75 553.50 594.00 709.50 730.00 981.00 1,205.50 1,311.75 110 320.75 291.50 310.25 320.75 584.50 539.00 579.00 623.75 740.50 762.00 1,014.00 1,263.00 1,373.25 115 335.00 303.00 324.00 335.00 611.00 563.50 604.25 650.50 771.75 794.00 1,047.00 1,320.25 1,434.75 120 349.50 314.75 337.75 349.50 637.50 587.75 629.75 677.25 802.75 826.00 1,080.25 1,377.75 1,496.25 125 363.75 326.50 351.50 363.75 664.00 612.00 655.00 704.00 834.00 858.00 1,113.25 1,435.00 1,557.75 130 378.00 338.00 365.25 378.00 689.50 635.50 680.25 730.75 865.00 890.00 1,146.25 1,492.50 1,619.25 135 392.25 349.75 379.00 392.25 714.75 658.75 705.75 757.50 896.25 922.00 1,180.25 1,549.75 1,680.75 140 406.50 361.25 392.75 406.50 740.25 682.00 731.00 784.25 927.25 954.00 1,214.50 1,607.25 1,742.25 145 420.75 373.00 406.50 420.75 765.50 705.25 756.50 811.00 958.50 986.00 1,248.50 1,664.50 1,803.75 150 435.00 384.75 422.25 435.00 790.25 728.75 781.75 837.75 989.50 1,018.25 1,282.50 1,722.00 1,865.25

UPS Worldwide Express Shipments of More Than 150 Lbs.**

Zones 80 81 82 84 900 901 902 903 904 905 906 907 908 Price Per Pound $2.91 $2.57 $2.78 $2.91 $5.27 $4.84 $5.24 $5.58 $6.60 $6.79 $8.56 $11.48 $12.44 Minimum Rate 435.00 384.75 422.25 435.00 790.25 728.75 781.75 837.75 989.50 1,018.25 1,282.50 1,722.00 1,865.25

UPS 10 Kg Box® and UPS 25 Kg Box®

Zones 80 81 82 84 900 901 902 903 904 905 906 907 908 10 Kg (22 Lbs.) Box 10 Kg (22 Lbs.) Box $92.50 $92.50 $93.25 $92.50 $143.50 $147.00 $157.75 $163.25 $163.00 $197.50 $206.25 $206.25 $206.25 25 Kg (55 Lbs.) Box 25 Kg (55 Lbs.) Box 163.75 163.75 164.75 163.75 246.50 205.50 238.00 239.50 238.75 352.00 351.50 403.75 403.75

Note: Delivery times may vary by destination postal code. See pages 106 to 129 for additional charges, service restrictions and general information. **Visit UPS.com® or call 1-800-PICK-UPS® for guarantee details, service availability, delivery time commitments or to request a pickup. **Applies to single-package shipments with a dimensional weight of more than 150 pounds and multiple-package shipments of more than 150 pounds. 78

Export UPS Worldwide ExpeditedSM

GUARANTEED DAY-DEFINITE TWO TO FIVE DAYS*

For shipments that do not require – Customs clearance for the service – The rates shown are for shipments overnight or express service, we listed above is provided by the UPS originating in the United States. offer a guaranteed alternative that’s Supply Chain Solutions brokerage – To determine your destination zone, faster than traditional air freight. offices (formerly UPS Customhouse see section beginning on page 60. Brokerage offices) designated by – To Canada, typically within two UPS for handling small package – Any fraction of a pound more than business days to most destinations. customs clearance. Other UPS the weight shown requires the next – To Mexico, typically within three Supply Chain Solutions customs higher rate. business days. brokerage offices charge fees for clearance of small packages – To determine the rate for interna- – To major destinations in Europe, and freight. tional multiple-package shipments, Asia, and Central and South see page 72. America, typically within four – Dimensional weight may apply. – A Heavy Package sticker is required or five business days. See page 21 for details. for any package weighing more Shipping Information – Free UPS packaging is available. than 70 pounds. See pages 8 and 9 – Rates include pickup and door- See pages 6 and 7. for more information. to-door delivery with routine – UPS On-Call PickupSM is available – A package with an actual weight in-house customs clearance by at no additional charge. of more than 150 pounds will UPS Supply Chain SolutionsSM. be accepted for transportation Additional charges will apply – An Extended Area Surcharge of only through UPS SonicAir®. if customs clearance is performed $20 per shipment or $.20 per See page 73. by brokerage offices other than pound, whichever is greater, those designated by UPS for clear- applies to shipments to certain ing the service listed above. international destinations. A listing of applicable destinations is avail- able at UPS.com® or by calling 1-800-782-7892. PROCESS YOUR SHIPMENT 79

Export UPS Worldwide ExpeditedSM

GUARANTEED DAY-DEFINITE TWO TO FIVE DAYS*

Door-to-door, customs-cleared delivery to more than 61 destination countries. ON-DEMAND RATES

Zones 71 72 74 601 602 603 604 605 606 607 608 609 610 1 Lbs. $37.75 $39.25 $39.25 $43.75 $44.25 $51.00 $52.00 $44.25 $43.25 $52.25 $52.25 $55.25 $55.75 2 40.75 43.50 44.50 52.75 53.50 58.00 59.50 53.50 52.25 60.25 60.25 70.75 71.25 3 44.50 48.25 52.75 61.00 61.50 66.50 67.50 62.00 60.25 68.25 68.25 86.25 86.75 4 47.75 53.00 58.25 69.00 70.00 75.00 76.00 70.25 68.50 75.75 76.00 101.75 102.25 5 50.75 57.75 65.00 77.25 78.25 83.00 84.00 78.25 76.25 83.75 83.75 117.25 117.25 6 52.75 60.75 71.00 84.00 85.00 90.75 91.75 85.50 83.00 91.50 91.50 132.00 132.25 7 54.75 63.25 76.75 89.00 90.00 98.50 99.75 91.25 88.25 98.00 99.50 146.00 147.00 8 57.50 66.25 82.25 93.75 95.00 105.50 107.75 95.50 93.25 104.75 106.75 158.50 159.50 9 60.25 68.75 87.00 98.50 99.50 112.25 115.75 100.25 97.75 113.00 115.00 170.25 171.25 10 63.00 71.25 92.00 102.75 104.00 117.75 123.75 104.75 102.25 119.00 122.25 181.00 183.00 11 65.75 73.75 96.75 107.25 108.25 123.50 131.25 109.50 106.75 124.75 128.75 192.50 194.75 12 68.50 76.25 101.50 111.75 113.00 128.75 139.00 114.00 110.75 130.25 136.00 203.75 205.75 13 71.50 78.50 104.00 116.50 117.50 134.25 146.75 118.75 115.00 135.50 143.25 214.75 216.00 14 74.50 81.00 107.50 121.25 122.25 139.50 153.75 123.50 119.25 140.50 150.00 225.00 226.50 15 77.75 83.75 111.00 126.00 126.75 144.50 161.00 128.25 123.75 145.25 156.75 235.75 236.75 16 80.75 85.75 114.50 130.00 131.00 150.25 167.75 132.50 128.25 150.25 163.50 246.25 247.00 17 83.25 87.75 118.00 134.00 135.50 155.50 174.00 136.50 132.75 155.50 170.25 256.50 257.25 18 85.75 90.00 121.50 137.75 139.75 160.50 180.25 140.50 137.50 160.50 176.50 267.00 267.75 19 88.50 92.25 124.75 142.25 144.50 165.25 186.50 144.50 142.25 165.25 183.00 277.75 278.00 See pages 106 to 20 91.00 94.50 127.00 146.50 148.75 169.50 192.50 148.75 147.25 169.75 189.50 288.50 288.50 129 for additional 21 93.00 96.75 128.75 150.50 153.25 173.75 198.75 152.25 152.00 174.00 195.50 297.75 299.25 charges, service 22 95.00 98.75 130.50 154.50 157.25 178.00 204.00 156.75 156.00 178.50 201.00 307.25 309.75 restrictions and general information. 23 97.25 100.75 132.25 158.25 161.50 182.25 209.00 160.75 160.25 183.25 206.50 316.00 320.25 ® 24 99.25 102.75 136.75 162.50 165.75 186.25 214.25 165.50 163.50 187.50 211.75 324.75 329.00 *Visit UPS.com or call 25 101.25 105.25 138.50 166.25 169.75 190.75 219.50 169.75 168.50 192.00 216.75 333.50 337.75 1-800-PICK-UPS® 26 103.50 109.00 141.50 170.00 173.25 194.75 224.50 173.25 172.00 196.00 222.00 342.25 346.50 for guarantee 27 105.75 112.25 143.50 173.50 176.75 198.75 229.75 176.75 175.50 200.00 227.50 351.00 355.50 details, service 28 108.00 112.75 145.25 177.00 180.50 202.50 235.00 180.50 178.75 203.75 232.75 358.75 363.75 availability, delivery time 29 110.00 115.50 147.75 180.50 184.00 206.50 240.00 184.00 182.75 207.75 238.25 366.00 371.50 commitments or 30 112.00 117.75 149.75 184.00 187.75 210.25 245.25 187.50 186.00 212.00 243.25 373.25 379.25 to request a pickup. 80

Export UPS Worldwide ExpeditedSM

GUARANTEED DAY-DEFINITE TWO TO FIVE DAYS*

Zones 71 72 74 601 602 603 604 605 606 607 608 609 610 31 Lbs. $114.25 $120.25 $151.50 $187.75 $191.25 $214.00 $250.50 $191.00 $189.75 $216.00 $248.00 $380.00 $386.25 32 116.50 122.75 153.25 192.25 194.75 218.00 255.50 194.75 193.25 219.75 253.00 386.50 393.50 33 118.25 125.25 155.00 195.50 198.25 221.75 260.75 198.25 197.00 223.75 257.75 393.50 401.00 34 120.00 127.50 157.00 198.75 201.50 225.75 265.75 201.75 200.50 227.50 262.50 400.25 408.25 35 121.75 129.75 158.75 203.75 205.00 229.50 271.00 207.25 204.00 231.75 267.00 407.00 415.50 36 123.50 132.00 160.50 207.00 208.25 233.50 275.75 210.50 207.50 235.75 271.25 413.75 422.75 37 125.50 134.50 162.25 210.00 211.50 237.25 280.00 214.00 210.75 239.50 275.50 420.50 430.00 38 127.50 137.00 164.25 213.25 215.00 241.25 284.50 217.25 214.25 243.50 279.50 427.00 437.25 39 129.50 139.50 166.00 216.25 218.25 245.00 288.75 220.50 217.50 247.25 283.75 433.75 444.50 40 131.25 141.50 167.75 219.25 221.50 248.75 293.25 224.00 220.75 251.75 287.75 440.50 451.50 41 133.25 143.50 169.50 222.25 224.75 252.75 297.25 227.00 224.00 255.50 292.00 447.25 458.75 42 135.00 145.75 171.50 225.00 227.75 256.50 301.50 230.00 227.00 259.50 296.00 454.00 466.00 43 136.75 148.25 173.25 227.50 231.00 260.50 305.50 233.25 230.00 263.25 300.25 460.75 473.25 44 138.50 150.50 175.00 230.00 234.00 264.25 309.75 236.25 233.25 267.25 304.25 467.25 480.50 45 140.50 152.50 176.75 232.75 237.00 268.25 313.75 239.50 236.75 271.50 308.50 474.00 487.75 46 142.25 154.50 178.75 235.00 240.25 272.00 318.00 242.75 240.00 275.50 312.50 480.75 495.00 47 144.00 156.75 180.50 237.25 243.25 276.00 322.00 245.75 243.00 279.00 316.75 487.50 502.25 48 145.75 158.75 182.25 239.50 246.25 279.75 326.00 249.00 246.00 282.50 320.75 494.25 509.50 49 147.50 160.75 184.00 242.00 249.50 283.75 329.75 252.00 248.25 286.25 325.00 501.00 516.75 50 149.50 162.75 187.00 245.75 252.50 287.50 333.75 255.50 250.75 290.50 329.00 507.50 523.75 52 153.50 167.00 189.75 249.50 258.25 291.25 340.75 261.25 256.50 297.75 335.25 516.50 533.25 54 157.75 170.75 192.75 253.50 263.75 295.25 347.75 267.00 262.00 305.25 341.50 525.25 542.50 56 161.75 174.75 195.50 257.25 269.50 298.75 354.50 272.50 268.75 312.00 347.75 534.25 551.50 58 166.00 178.50 198.25 261.25 275.25 302.50 361.50 278.25 274.25 318.75 353.75 543.25 560.50 60 170.00 182.00 201.25 265.00 280.75 306.00 368.50 283.75 280.00 325.25 360.00 552.25 569.50 62 174.00 185.25 204.00 268.75 286.50 309.00 375.50 289.50 285.50 332.00 366.25 560.50 576.75 64 177.75 188.75 206.75 272.25 292.00 312.25 382.50 295.25 291.25 338.75 372.50 568.75 584.00 66 180.25 192.50 209.75 276.00 297.75 315.25 389.50 300.50 296.75 345.50 378.50 577.00 590.25 68 184.00 196.00 212.50 279.50 303.50 318.50 396.50 306.00 302.50 351.50 384.75 585.25 595.25 70 188.00 199.75 215.50 283.25 309.00 321.50 403.50 311.75 308.25 357.75 391.00 593.50 606.25 72 191.50 203.25 218.25 286.00 314.75 324.25 410.25 317.00 313.75 362.00 397.50 601.75 611.00 74 194.25 207.00 221.00 289.00 320.50 327.00 417.25 322.50 319.50 366.00 404.00 610.00 615.50 76 196.75 210.50 224.00 291.25 326.00 329.25 424.00 327.75 325.50 370.00 410.00 616.25 619.50 78 200.25 214.00 226.75 293.50 331.75 331.50 430.75 333.50 330.50 373.50 416.25 621.50 623.50 80 203.75 217.75 229.75 296.00 337.50 333.75 437.50 339.00 334.50 377.00 422.50 625.50 627.50 PROCESS YOUR SHIPMENT 81

Export UPS Worldwide ExpeditedSM

GUARANTEED DAY-DEFINITE TWO TO FIVE DAYS* ON-DEMAND RATES Zones 71 72 74 601 602 603 604 605 606 607 608 609 610 82 Lbs. $207.50 $221.25 $232.50 $298.25 $343.00 $336.25 $443.75 $345.25 $338.25 $380.50 $428.25 $629.75 $631.25 84 211.00 225.00 235.25 300.50 348.75 338.50 449.75 350.75 341.75 383.75 433.25 633.75 635.25 86 214.50 228.50 238.25 302.75 354.25 340.50 456.00 356.25 344.75 387.00 438.50 638.00 639.25 88 218.00 232.25 241.00 305.25 360.00 342.50 462.25 361.50 348.00 390.00 442.50 642.00 643.00 90 221.50 235.75 243.75 307.50 365.75 344.75 468.50 367.25 351.00 393.00 446.75 646.25 647.00 92 225.25 239.25 245.25 309.75 371.25 346.75 474.50 373.00 354.50 396.25 451.25 650.25 650.75 94 228.75 242.50 248.00 312.25 377.00 348.75 480.75 378.50 358.25 399.25 456.00 654.50 654.75 96 232.25 244.75 248.75 314.25 382.75 350.75 487.00 384.25 361.75 402.25 460.75 658.50 658.75 98 235.75 246.75 251.50 316.25 388.25 353.00 493.25 390.00 366.00 405.50 465.75 662.75 663.75 100 239.25 250.00 260.50 318.50 394.00 354.75 499.25 395.50 370.00 408.25 471.25 666.75 666.75 105 249.50 261.75 269.75 328.75 409.50 365.00 515.25 404.75 381.25 419.50 486.75 683.75 690.00 110 259.75 273.50 278.75 339.00 425.25 375.25 531.25 414.00 395.00 431.00 500.25 700.75 712.50 115 269.75 285.00 289.00 349.50 440.50 385.50 547.25 423.25 409.00 442.25 517.75 718.00 736.75 120 280.00 296.75 300.50 359.50 455.00 396.00 563.25 432.50 423.00 453.50 538.25 735.00 760.75 125 290.25 308.50 311.50 368.50 470.50 406.25 579.25 441.75 437.00 466.00 553.75 752.00 778.25 130 300.25 320.25 322.75 377.25 484.50 414.50 595.25 451.00 448.25 478.25 569.25 761.50 796.25 135 310.50 332.00 334.00 385.50 500.75 422.75 611.25 460.50 457.50 490.75 584.75 773.00 821.75 See pages 106 to 140 320.50 343.75 345.25 393.25 513.25 430.00 625.50 468.25 466.75 505.00 598.50 786.00 840.75 129 for additional charges, service 145 328.75 352.75 353.75 401.00 514.00 432.75 635.25 477.50 468.25 514.50 608.00 798.50 858.50 restrictions and 150 336.00 360.00 360.50 402.00 516.00 434.00 642.75 480.25 473.75 521.50 615.25 811.00 879.00 general information. **Visit UPS.com® or call 1-800-PICK-UPS® for guarantee details, service UPS Worldwide Expedited Shipments of More Than 150 Lbs.** availability, Zones 71 72 74 601 602 603 604 605 606 607 608 609 610 delivery time Shipments of 151 to 199 Lbs. commitments or to request a pickup. Price Per Pound $2.18 $2.36 $2.40 $2.59 $3.42 $2.88 $4.26 $3.15 $3.14 $3.42 $4.08 $5.41 $5.86 **Applies to single- Minimum package shipments Rate 336.00 360.00 360.50 402.00 516.00 434.00 642.75 480.25 473.75 521.50 615.25 811.00 879.00 with a dimensional Shipments of 200 Lbs. or More weight of more than 150 pounds Price Per and multiple- Pound $2.04 $2.12 $2.21 $2.41 $3.25 $2.69 $4.12 $2.98 $2.92 $3.11 $3.78 $5.26 $5.58 package ship- Minimum 433.82 469.64 477.60 515.41 680.58 573.12 847.74 626.85 624.86 680.58 811.92 1,076.59 1,166.14 ments of more Rate than 150 pounds. 82

To Canada UPS Standard

DAY-DEFINITE*

Guaranteed, economical delivery to – The rates shown are for shipments most addresses in the 10 provinces originating in the United States. of Canada. – To determine your destination zone, Shipping Information see section beginning on page 66. – Charges for customs clearance – Any fraction of a pound more than are not included. We will provide the weight shown requires the next customs brokerage services unless higher rate. otherwise specified by the importer. Brokerage charges, duties and taxes – The minimum charge for a will be billed to the importer unless multiple-package shipment will otherwise indicated by the shipper. be based on an average weight of 15 pounds per package. – Rates include pickup and door- to-door delivery. – To determine the rate for interna- tional multiple-package shipments, – UPS On-Call PickupSM is available see page 72. at no additional charge. – A Heavy Package sticker is required – A Non-Resident Importer (NRI) for any package weighing more account allows all duties, taxes than 70 pounds. See pages 8 and 9 and brokerage fees to be billed for more information. to the U.S. shipper who holds the account. Refer to page 15 for – A package with an actual weight further explanation. If you have of more than 150 pounds will any questions about NRI, contact be accepted for transportation your UPS representative. only through UPS SonicAir®. See page 73. – For larger packages, oversize charges may apply. See page 22 for details. PROCESS YOUR SHIPMENT 83

To Canada UPS Standard

DAY-DEFINITE*

Guaranteed, economical delivery to most addresses in the ON-DEMAND RATES 10 provinces of Canada.

Zones515253545556 1 Lbs. $8.65 $8.70 $8.80 $13.95 $14.05 $14.15 2 9.40 9.45 9.65 14.80 14.90 15.05 3 10.05 10.15 10.45 15.70 15.80 15.90 4 10.80 10.85 11.20 16.55 16.65 16.75 5 11.50 11.60 11.95 17.35 17.45 17.60 6 12.20 12.25 12.75 18.10 18.20 18.55 7 12.90 12.95 13.65 18.85 18.95 19.40 8 13.50 13.55 14.50 19.60 19.75 20.40 9 14.10 14.25 15.35 20.35 20.50 21.40 10 14.80 14.95 16.10 21.10 21.35 22.35 11 15.35 15.65 16.90 21.90 22.20 23.35 12 15.95 16.35 17.65 22.70 23.05 24.35 13 16.55 17.05 18.50 23.50 23.95 25.40 14 17.10 17.70 19.25 24.35 24.90 26.45 15 17.80 18.50 20.05 25.25 25.80 27.55 16 18.45 19.15 20.85 26.10 26.80 28.60 17 19.15 19.80 21.65 27.05 27.70 29.60 18 19.90 20.55 22.45 27.95 28.70 30.60 19 20.55 21.25 23.15 28.95 29.65 31.60 20 21.20 21.95 23.95 29.90 30.65 32.65 21 21.85 22.65 24.70 30.90 31.55 33.60 22 22.50 23.30 25.50 31.85 32.50 34.65 See pages 106 to 129 for additional charges, 23 23.20 24.05 26.30 32.80 33.45 35.70 service restrictions and 24 23.85 24.70 27.10 33.70 34.45 36.65 general information. 25 24.55 25.40 27.95 34.70 35.40 37.70 *Visit UPS.com® or call 26 25.25 26.05 28.70 35.70 36.35 38.65 1-800-PICK-UPS® 27 25.90 26.70 29.50 36.60 37.25 39.65 for guarantee details, 28 26.50 27.30 30.25 37.50 38.25 40.65 service availability, delivery time commit- 29 27.15 27.95 30.95 38.40 39.25 41.70 ments or to request 30 27.75 28.60 31.75 39.35 40.20 42.75 a pickup. 84

To Canada UPS Standard

DAY-DEFINITE*

Zones515253545556 31 Lbs. $28.35 $29.25 $32.45 $40.20 $41.20 $43.75 32 28.95 29.95 33.25 41.15 42.10 44.80 33 29.55 30.65 34.00 42.05 43.10 45.85 34 30.15 31.35 34.75 42.90 44.05 46.95 35 30.85 32.05 35.60 43.75 45.05 48.05 36 31.45 32.70 36.40 44.65 45.90 49.15 37 32.10 33.45 37.25 45.50 46.85 50.30 38 32.70 34.15 38.00 46.35 47.75 51.35 39 33.30 34.80 38.75 47.10 48.70 52.45 40 34.00 35.55 39.50 47.90 49.65 53.60 41 34.55 36.25 40.15 48.75 50.60 54.70 42 35.15 36.95 40.85 49.50 51.55 55.85 43 35.75 37.55 41.55 50.35 52.50 57.00 44 36.30 38.15 42.20 51.10 53.50 58.10 45 36.90 38.85 42.95 51.95 54.45 59.20 46 37.50 39.45 43.65 52.70 55.45 60.25 47 38.05 40.05 44.35 53.55 56.40 61.40 48 38.65 40.75 45.05 54.35 57.35 62.55 49 39.30 41.40 45.70 55.15 58.25 63.65 50 39.90 42.05 46.45 55.95 59.25 64.80 52 41.15 43.10 47.60 57.15 61.10 66.65 54 42.30 44.00 48.80 58.25 62.85 68.50 56 43.40 44.95 49.95 59.45 64.55 70.35 58 44.30 45.75 51.05 60.65 66.25 72.20 60 45.20 46.50 52.20 61.80 67.95 74.05 62 46.00 47.20 53.20 63.00 69.65 75.90 64 46.85 47.90 54.30 64.20 71.35 77.75 66 47.55 48.60 55.35 65.35 73.00 79.60 68 48.30 49.25 56.35 66.55 74.65 81.45 70 49.05 49.90 57.45 67.75 76.25 83.30 72 49.80 51.15 58.65 68.90 77.90 85.90 74 50.50 52.40 59.90 70.35 79.60 88.40 76 51.20 53.65 61.15 71.80 81.40 90.90 78 51.95 54.85 62.35 73.35 83.20 93.25 80 52.60 56.10 63.55 75.00 85.05 95.60 PROCESS YOUR SHIPMENT 85

To Canada UPS Standard

DAY-DEFINITE* ON-DEMAND RATES Zones515253545556 82 Lbs. $53.20 $57.35 $64.75 $76.75 $87.00 $98.00 84 53.85 58.55 65.90 78.60 88.90 100.35 86 54.45 59.80 67.15 80.40 90.85 102.65 88 55.10 61.05 68.40 82.20 92.90 105.00 90 55.75 62.25 69.60 84.05 94.95 107.30 92 56.35 63.50 70.85 85.90 97.00 109.60 94 57.05 64.75 72.10 87.75 99.05 111.95 96 57.70 65.95 73.30 89.60 101.10 114.30 98 58.35 67.20 74.55 91.45 103.20 116.65 100 59.05 68.45 75.80 93.30 105.25 119.05 105 62.15 72.15 81.15 97.95 110.70 124.95 110 64.50 75.85 86.45 102.55 116.15 130.85 115 66.75 79.55 91.25 107.20 121.60 136.80 120 68.85 83.25 95.80 111.85 127.05 142.70 125 70.85 86.85 100.10 116.45 132.50 148.60 130 72.70 89.50 103.85 121.10 137.95 154.55 135 74.60 92.20 107.60 126.25 143.40 160.45 140 76.45 94.85 111.35 131.40 148.85 166.35 145 78.30 97.55 115.10 136.50 154.20 172.25 150 80.15 100.20 118.80 141.65 159.35 178.15

UPS Standard Multiple-Package Shipments of More Than 150 Lbs.** See pages 106 to 129 Zones515253545556 for additional charges, Multiple-Package Shipments of 151 to 199 Lbs. service restrictions and Price Per general information. Pound $0.50 $0.67 $0.79 $0.94 $1.06 $1.19 **Visit UPS.com® or call Minimum ® Rate 80.15 100.20 118.80 141.65 159.35 178.15 1-800-PICK-UPS for guarantee details, Multiple-Package Shipments of 200 to 499 Lbs. service availability, Price Per $0.44 $0.64 $0.75 $0.92 $1.04 $1.17 delivery time commit- Pound ments or to request Minimum a pickup. Rate 100.34 132.97 157.67 186.34 210.91 237.53 Multiple-Package Shipments of 500 Lbs. or More **The minimum charge for a multiple-package Price Per shipment will be Pound $0.39 $0.58 $0.71 $0.86 $1.03 $1.15 based on an average Minimum 220.79 318.04 374.83 456.99 518.61 585.36 weight of 15 pounds Rate per package. 86

Import Freight Collect Determine the Zone

INTERNATIONAL IMPORT SHIPMENTS

Where is your package coming current information, refer to – Service notes ® from? Use the Worldwide Zone Chart UPS.com or call 1-800-782-7892. – Commodity classifications starting on page 88 to determine Refer to UPS.com/globaladvisor or (call for details) the origin zone for the international contact the International Customer – Prohibited articles service option you’ve chosen. Service Center at 1-800-782-7892 – Points served When a zone is highlighted with a for more information regarding – UPS locations box, an Extended Area Surcharge international shipments, including: may apply to certain origins in that – Service options country. Extended Area origins are – Time in transit subject to change. Additionally, UPS Worldwide Express PlusSM service – Guarantee details may be limited to and from major – Billing options business centers. For the most

UPS Worldwide Express PlusSM, UPS Worldwide Express NA1SM and UPS Worldwide ExpressSM

1. Locate the origin country on the Worldwide Zone Chart beginning on page 88. 2. Locate the zone for Worldwide Express Plus, Worldwide Express NA1 or Worldwide Express. (To determine whether Express Plus service is available from your origin country, refer to UPS.com or call 1-800-782-7892.) Express Plus is not available when a zone number is not shown in the appropriate column.

*UPS Worldwide Examples: Origin Zones SM Express NA1 For an Express shipment from is available from Express Express Expedited Egypt to the United States, Plus this country. the zone is 10. WEST EAST †For shipments to Egypt 10 For an Express Plus or Express NA1 Dade or Broward El Salvador 7† 7† 10 5 Counties, Florida, shipment from England to the use zone 3. United States, the zone is 8 . England (United Kingdom)* 8 8 11 6 PROCESS YOUR SHIPMENT 87

Import Freight Collect Determine the Zone

INTERNATIONAL IMPORT SHIPMENTS UPS Worldwide ExpeditedSM

1. See page 61 to determine whether your destination state is classified as West or East. 2. Locate the origin country on the Worldwide Zone Chart beginning on page 88. 3. Locate the zone for UPS Worldwide ExpeditedSM. Expedited is not available when a zone number is not shown in the appropriate column.

Examples: Origin Zones For an Expedited shipment from El Salvador Express Express Expedited to Buffalo, New York, the zone is 5. Plus WEST EAST For an Expedited shipment from England Egypt 10 to Los Angeles, California, the zone is 11 . El Salvador 7† 7† 10 5

England (United Kingdom)* 8 8 11 6

UPS 3 Day SelectSM From Canada and UPS Standard From Canada

1. See page 91 to locate your state in the left column on the Zone Chart. 2. Choose the appropriate origin province of the shipment. 3. Locate the zone for either UPS 3 Day Select or Standard. UPS 3 Day Select or Standard is not available when a zone number is not shown in the appropriate column.

Examples: Origin Province For a UPS 3 Day Select shipment from Alberta to Michigan, the zone is 3. Alberta Manitoba *UPS Worldwide For a Standard shipment from British British Columbia Saskatchewan Express NA1SM Columbia to Minnesota, the zone is 6. is available from this country. Destination 3 Day Select Standard 3 Day Select Standard †For shipments to State Zone Zone Zone Zone Dade or Broward Michigan 3 6 2 4 Counties, Florida, Minnesota 3 6 1 2 use zone 3. 88

Import Freight Collect Worldwide Zone Chart

INTERNATIONAL IMPORT SHIPMENTS

Origin Zones Origin Zones Express Express Expedited Express Express Expedited Plus Plus WEST EAST WEST EAST Albania 9 Canada 2 2 2 2 For UPS 3 Day Select and Algeria 10 UPS Standard shipment zones, see page 91. American Samoa 10 Canary Islands (Spain) 8 Angola 10 Cayman Islands 4† Anguilla 4† Channel Islands 9 12 7 Antigua and Barbuda 4† Chile 7† 7† 10 5 Argentina 7† 7† 10 5 China, People’s Republic of 6 6 4 4 Armenia 9 Colombia 7† 7† 10 5 Aruba 4† Costa Rica 7† 7† 10 5

Australia 5 5 8 3 Côte d’Ivoire (Ivory Coast) 10 Austria 9 12 7 Croatia 9

Azerbaijan 9 Curaçao (Netherlands Antilles) 4†

Azores (Portugal) 8116Cyprus 10

Bahamas 4† Czech Republic 9 12 7

Bahrain 10 Denmark 9 12 7

Bangladesh 9 Dominica 4†

Barbados 4† Dominican Republic 4† 4† 9 4 Ecuador 7† 7† 10 5 Belarus 9 Egypt 10 Belgium 8 8 11 6 El Salvador 7† 7† 10 5 Benin 10 England (United Kingdom)* 8 8 11 6 Bermuda 4† 4† Estonia 9 12 7 Bhutan 10 Ethiopia 10 Bolivia 7† 7† Fiji 10 Bonaire (Netherlands Antilles) 4† Finland 9 12 7 Bosnia 10 France 8 11 6 Brazil 7† 7† 10 5 French Polynesia 10 British Virgin Islands 4† Georgia 9 Brunei 10 Germany 8 11 6 Bulgaria 9 Ghana 10 Cambodia 10 Gibraltar 10

Cameroon 10 Great Britain (see United Kingdom)* PROCESS YOUR SHIPMENT 89

Import Freight Collect Worldwide Zone Chart

INTERNATIONAL IMPORT SHIPMENTS

Origin Zones Origin Zones Express Express Expedited Express Express Expedited Plus Plus WEST EAST WEST EAST Greece 8 12 7 Macau 5 5 8 3 Grenada 4† Macedonia 10 Guadeloupe 4† Madagascar 10

Guam 6 Madeira (Portugal) 8116 Guatemala 4† 4† 10 5 Malaysia 6 6 9 4 Guyana 7† Malta 10 Haiti 4† Martinique 4†

Holland (Netherlands) 8 8 11 6 Mauritania 10 Honduras 7† 7† 10 5 Mauritius 10 Hong Kong 5 5 8 3 Mexico 1 1 1 1 Hungary 9 12 7 Moldova, Republic of 9 Iceland 10 Monaco 8 11 6 India 5 5 8 3 Mongolia 6 Indonesia 6 6 9 4 Montserrat 4† Iraq 10 Morocco 10 Ireland, Republic of 8 11 6 Nepal 10

Israel 5 Netherlands (Holland) 8 8 11 6 Italy 8 11 6 Netherlands Antilles 4†

Ivory Coast (Côte d’Ivoire) 10 New Caledonia 10 Jamaica 4† New Zealand 6 6 Japan 9 9 12 12 Nicaragua 7† 7† 10 5 Jordan 10 Nigeria 9

Kazakhstan 9 Northern Ireland (United Kingdom) 8 8 11 6 Refer to Kenya 10 Northern Mariana Islands 10 UPS.com/globaladvisor Korea, South 5 5 8 3 Norway 9 12 7 or contact the International Customer Kuwait 10 Oman 10 Service Center at Kyrgyzstan 9 Pakistan 5 1-800-782-7892 for Laos 10 Panama 7† 7† 10 5 information regarding international shipments. Latvia 9 12 7 Paraguay 7† 7† *UPS Worldwide Express Lebanon 10 Peru 7† 7† 10 5 NA1SM service is avail- Liechtenstein 9 12 7 Philippines 5 5 8 3 able from this country. Lithuania 9 12 7 Poland 8 11 6 †For shipments to Dade or Broward Counties, Luxembourg 8 11 6 Portugal 8 11 6 Florida, use zone 3. 90

Import Freight Collect Worldwide Zone Chart

INTERNATIONAL IMPORT SHIPMENTS

Origin Zones Origin Zones Express Express Expedited Express Express Expedited Plus Plus WEST EAST WEST EAST Qatar 10 Switzerland 9 12 7

Réunion 10 Taiwan 6 6 9 4

Romania 9 Tajikistan 9

Rota (Northern Mariana Islands) 10 Tanzania 10 Russia 9 Thailand 5 5 8 3 Saba (Netherlands Antilles) 4† Tinian (Northern Mariana Islands) 10 Saipan (Northern Mariana Islands) 10 Togo 10 San Marino 8 11 6 Tortola (British Virgin Islands) 4† Saudi Arabia 10 Trinidad and Tobago 4† Scotland (United Kingdom) 8 8 11 6 Turkey 9 12 7 Senegal 10 Turkmenistan 9 Serbia and Montenegro 9 (formerly Yugoslavia) Turks and Caicos Islands 4† Singapore 6 6 9 4 Uganda 10 Slovakia 9 12 7 Ukraine 9 Slovenia 9 12 7 Union Island 4† South Africa 6 (St. Vincent and the Grenadines)

Spain 8 11 6 United Arab Emirates 10

Sri Lanka 6 United Kingdom* 8 8 11 6 St. Barthélemy (Guadeloupe) 4† Uruguay 7† 7† St. Christopher (St. Kitts and Nevis) 4† U.S. Virgin Islands 4† Refer to St. Croix (U.S. Virgin Islands) 4† UPS.com/globaladvisor Uzbekistan 10 St. Eustatius (Netherlands Antilles) 4† or contact the Venezuela 7† 7† 10 5 International Customer St. John (U.S. Virgin Islands) 4† Service Center at Vietnam 6 St. Kitts and Nevis 4† 1-800-782-7892 for Virgin Gorda (British Virgin Islands) 4† information regarding St. Lucia 4† international shipments. Wales (United Kingdom) 8 8 11 6 St. Maarten (Netherlands Antilles) 4†

*UPS Worldwide St. Martin (Guadeloupe) 4† Western Samoa 10 Express NA1SM service is available from St. Thomas (U.S. Virgin Islands) 4† Yemen 10 this country. St. Vincent and the Grenadines 4† Yugoslavia (see Serbia and Montenegro) †For shipments to Dade Suriname 4† Zambia 10 or Broward Counties, Florida, use zone 3. Sweden 9 12 7 Zimbabwe 10 PROCESS YOUR SHIPMENT 91

Import Freight Collect UPS 3 Day SelectSM and UPS Standard Zone Chart

SHIPMENTS FROM CANADA

Origin Province New Brunswick Newfoundland Alberta Manitoba Nova Scotia British Columbia Saskatchewan Ontario Prince Edward Island Quebec Destination 3 Day Select Standard 3 Day Select Standard 3 Day Select Standard State Zone Zone Zone Zone Zone Zone Alabama 3 6 3 6 2 4 Alaska – – – – – – Arizona 2 4 2 4 3 6 Arkansas 3 6 2 4 2 4 California 2 4 3 6 3 6 Colorado 2 4 2 4 3 6 Connecticut 3 6 2 4 1 2 Delaware 3 6 2 4 1 2 District of Columbia 3 6 2 4 1 2 Florida 3 6 3 6 2 4 Georgia 3 6 3 6 2 4 Hawaii – – – – – – Idaho 1 2 2 4 3 6 Illinois 3 6 2 4 2 4 Indiana 3 6 2 4 2 4 Iowa 3 6 1 2 2 4 Kansas 3 6 2 4 2 4 Kentucky 3 6 2 4 2 4 Louisiana 3 6 3 6 2 4 Maine 3 6 2 4 1 2 Maryland 3 6 2 4 1 2 Massachusetts 3 6 2 4 1 2 Michigan 3 6 2 4 1 2 Minnesota 3 6 1 2 2 4 Mississippi 3 6 3 6 2 4 Missouri 3 6 2 4 2 4 Montana 1 2 1 2 3 6 Nebraska 2 4 1 2 2 4 Nevada 2 4 2 4 3 6 New Hampshire 3 6 2 4 1 2 New Jersey 3 6 2 4 1 2 New Mexico 2 4 2 4 3 6 New York 3 6 2 4 1 2 North Carolina 3 6 3 6 2 4 North Dakota 2 4 1 2 2 4 Ohio 3 6 2 4 1 2 Oklahoma 3 6 2 4 2 4 Oregon 1 2 2 4 3 6 Pennsylvania 3 6 2 4 1 2 Rhode Island 3 6 2 4 1 2 South Carolina 3 6 3 6 2 4 South Dakota 2 4 1 2 2 4 Tennessee 3 6 2 4 2 4 Texas 3 6 3 6 3 6 Utah 2 4 2 4 3 6 Vermont 3 6 2 4 1 2 Virginia 3 6 2 4 2 4 Washington 1 2 2 4 3 6 West Virginia 3 6 2 4 1 2 Wisconsin 3 6 1 2 2 4 Wyoming 2 4 1 2 3 6 92

Import Freight Collect Taking Control of Your Import Costs

UPS Import services put you in same, so you only need to select U.S. importers can further take control every step of the way. the service option and determine control of imports with Quantum the zone by country. ViewSM Manage. Quantum View Enjoy freedom from currency Manage now provides tools fluctuations with UPS Import Freight To take advantage of UPS-guaranteed specifically designed to assist Collect rates. UPS keeps things import delivery options including you with customs clearance simple with published, easy-to-use fixed import rates, use the Routing and compliance. See page131 import rates fixed in U.S. dollars*, Form to instruct your international for more details. so you’ll know exactly how much business partners to ship to you your shipment will cost. Plus, you using your six-digit UPS account *Rates are fixed relative to currency won’t have to learn any new ship- number. A blank Routing Form fluctuations but are subject to ping procedures or chart-navigating can be found on pages 121 and 122 periodic review. techniques. Our import rates work and at UPS.com®. the same way as our export rates and your account number stays the

Shipment Pricing UPS Worldwide Express PlusSM, UPS Worldwide Express NA1SM, UPS Worldwide ExpressSM, UPS Worldwide ExpeditedSM, UPS 3 Day SelectSM From Canada and UPS Standard From Canada

What Qualifies Rates multiply the total weight (rounded 1. You have multiple-package Rates are based on the total actual to the next whole pound) by the shipments to a single consignee weight or the total dimensional appropriate price per pound as on the same day. weight of all packages in a shipment, shown under the shipment weight whichever is greater. Refer to page designations above 150 pounds. 2. You use UPS WorldShip®, UPS 21 for instructions on calculating The amount billed will be the result Internet Shipping, UPS CampusShipTM dimensional weight. of this calculation or the minimum or a UPS OnLine® Compatible vendor rate shown, whichever is greater. shipping system that supports full For shipments weighing 150 pounds international service, or a UPS or less, locate the rate for the total Worldwide Services Waybill. weight of the shipment on the appro- priate rate chart. What Does Not Qualify Shipment pricing does not apply To determine the rate for a shipment to Express Envelopes. weighing more than 150 pounds, PROCESS YOUR SHIPMENT 93

Import Freight Collect UPS Worldwide ExpressSM

GUARANTEED ONE OR TWO DAYS BY 10:30 A.M.*

UPS Worldwide Express will apply if customs clearance is – Dimensional weight may apply. ON-DEMAND RATES Guaranteed customs-cleared performed by brokerage offices See page 21 for details. delivery from more than 170 other than those designated by UPS – Any fraction of a pound more countries and territories. for clearing the services listed above. than the weight shown requires Overnight delivery of Express Customs clearance for the services the next higher rate. Envelopes, documents and packages listed above is provided by the UPS Non-document is guaranteed from major business Supply Chain Solutions brokerage – The rates shown are for shipments centers across Canada and Mexico. offices (formerly UPS Customhouse to the United States. Two-day package delivery is guar- Brokerage offices) designated by anteed by 10:30 a.m. from major UPS for handling small package – Dimensional weight may apply. business centers in Europe, Asia customs clearance. Other UPS Supply See page 21 for details. and Latin America. Day-definite Chain Solutions customs brokerage service is guaranteed by 10:30 a.m. offices charge fees for clearance – To determine your origin zone, from all other locations worldwide. of small packages and freight. see section beginning on page 86. UPS Worldwide Express PlusSM Shipping Information – Any fraction of a pound more Guaranteed delivery by 8:00 a.m. Letter/Document than the weight shown requires or 8:30 a.m., depending on destina- – The rates shown are for shipments the next higher rate. tion, from major business centers to the United States. – To determine the rate for interna- around the world to major business – There is no limit on the weight tional multiple-package shipments, centers in the United States. or number of pages that can be see page 92. Add $40 to the appropriate enclosed in an Express Envelope – A package with an actual weight Worldwide Express rate for a when shipping via UPS Worldwide of more than 150 pounds cannot Worldwide Express Plus shipment. Express Plus, UPS Worldwide be shipped using UPS Worldwide Express NA1 or UPS Worldwide UPS Worldwide Express NA1SM Express Plus, UPS Worldwide Express service. Guaranteed overnight delivery Express NA1 or UPS Worldwide See pages 106 to 129 across the United States from – For document shipments weighing Express. for additional charges, select European business centers. more than 10 pounds, refer to the – An Extended Area Surcharge of service restrictions and All Express Envelopes, documents rate chart starting on page 95. $20 per shipment or $.20 per general information. and packages to Worldwide Express pound, whichever is greater, – The Letter rate applies only to ® destinations may be delivered by *Visit UPS.com or shipments sent in UPS Express applies to shipments from certain call 1-800-782-7892 10:30 a.m. the next business day Envelope or UPS Letter packaging. international origins. A listing for guarantee details, from Europe if an early pickup is of applicable origins is available service availability requested by the shipper in the – To determine your origin zone, at UPS.com or by calling or delivery time origin country. see section beginning on page 86. 1-800-782-7892. commitments. Add $2 to the appropriate – An Extended Area Surcharge of Worldwide Express rate for a $20 per shipment or $.20 per Worldwide Express NA1 shipment. pound, whichever is greater, applies to shipments from certain Customs Clearance international origins. A listing Rates include pickup and door-to- of applicable origins is available door delivery with routine in-house at UPS.com® or by calling customs clearance by UPS Supply 1-800-782-7892. Chain SolutionsSM. Additional charges 94

Import Freight Collect

SM UPS Worldwide Express Letter/Document

GUARANTEED ONE OR TWO DAYS BY 10:30 A.M.*

Guaranteed customs-cleared delivery from more than 170 countries and territories.

Zones1 23 4 5 6 78910 Letter $20.50 $21.25 $27.25 $32.00 $31.25 $31.50 $32.00 $39.25 $46.00 $56.75 1 Lbs. 23.50 30.25 33.75 38.50 39.50 41.50 42.00 47.25 59.75 76.00 See pages 106 to 2 27.00 35.00 40.75 45.25 47.50 50.50 52.25 55.25 68.25 95.50 129 for additional 3 30.50 39.50 47.50 52.25 54.50 59.50 62.50 63.75 76.75 114.50 charges, service restrictions and 4 33.75 44.00 54.25 59.00 60.75 68.50 72.50 71.50 85.00 134.00 general information. 5 37.00 48.50 61.00 65.50 67.50 76.75 82.75 79.00 93.25 153.00 *Visit UPS.com® or 6 39.25 53.50 67.75 72.50 74.00 84.75 92.50 85.25 101.50 172.25 call 1-800-782-7892 7 41.50 57.75 74.25 79.25 81.00 92.75 102.25 90.75 109.75 191.75 for guarantee details, 8 44.00 62.50 81.00 86.25 87.50 100.25 112.00 96.25 118.00 210.75 service availability 9 46.25 67.00 87.50 92.75 94.50 108.25 121.50 101.75 126.25 230.00 or delivery time commitments. 10 48.25 71.25 93.75 98.75 101.25 116.00 130.75 107.25 134.75 249.00 PROCESS YOUR SHIPMENT 95

Import Freight Collect

SM UPS Worldwide Express Non-document

GUARANTEED ONE OR TWO DAYS BY 10:30 A.M.* ON-DEMAND RATES Zones12345678910 1 Lbs. $27.00 $34.25 $41.25 $45.25 $50.25 $53.25 $53.50 $64.00 $78.50 $87.25 2 30.50 38.75 48.25 52.50 58.00 62.25 63.75 72.25 87.00 106.75 3 34.00 43.25 55.25 59.25 65.50 70.50 73.75 80.75 95.25 126.00 4 37.00 48.25 61.50 66.00 72.00 79.25 84.00 88.75 103.50 145.50 5 40.00 52.75 68.25 72.75 78.25 87.50 94.25 96.50 112.00 164.50 6 43.00 57.50 75.25 79.75 85.00 95.50 104.50 103.00 120.50 183.75 7 45.25 61.75 81.75 86.75 92.00 103.50 114.00 108.50 128.75 203.00 8 47.25 66.50 88.00 93.25 99.00 111.00 123.25 114.00 137.25 222.50 9 49.75 70.75 94.50 99.75 105.50 118.75 132.75 119.50 145.50 241.50 10 52.00 75.25 100.00 106.00 112.25 126.50 142.00 124.75 153.75 260.50 11 54.00 78.75 104.75 111.50 118.50 133.75 149.00 129.75 162.25 275.75 12 56.25 82.25 109.25 116.50 124.00 140.25 154.75 134.50 170.50 290.75 13 58.75 84.50 113.50 121.25 129.25 147.00 160.50 139.00 179.00 305.25 14 61.00 87.00 119.75 125.25 134.50 153.25 165.75 143.00 187.50 319.75 15 63.50 90.25 123.75 129.75 139.25 160.00 171.00 147.75 195.75 334.00 16 66.00 92.75 127.50 134.00 144.00 166.75 176.75 152.00 204.25 348.25 17 68.00 95.50 131.75 138.75 147.75 173.50 182.25 156.75 212.50 362.75 18 70.25 98.50 136.00 143.00 151.75 180.25 187.75 161.75 220.75 376.75 See pages 106 to 129 for additional charges, 19 72.50 101.00 140.25 147.75 155.75 186.50 193.25 166.00 229.25 391.00 service restrictions and 20 75.00 104.00 144.25 152.25 160.25 193.25 199.25 170.50 237.75 404.75 general information. 21 77.00 106.25 148.75 157.00 164.25 199.50 205.00 175.00 245.75 417.75 *Visit UPS.com® or 22 79.00 108.75 153.00 161.25 168.75 205.75 210.50 179.50 253.75 428.75 call 1-800-782-7892 23 81.50 111.50 157.00 166.00 173.00 212.25 216.25 183.50 261.50 438.50 for guarantee details, 24 83.75 113.50 161.25 170.25 177.00 218.25 222.00 188.25 269.25 448.50 service availability or delivery time 25 85.75 115.75 165.75 175.00 181.50 224.75 227.50 192.50 277.00 458.25 commitments. 96

Import Freight Collect

SM UPS Worldwide Express Non-document

GUARANTEED ONE OR TWO DAYS BY 10:30 A.M.*

Zones12345678910 26 Lbs. $88.25 $118.25 $170.00 $179.50 $185.50 $230.50 $233.25 $197.00 $284.75 $468.00 27 90.50 120.25 174.25 184.25 190.25 236.75 239.00 201.75 292.25 477.75 28 92.75 122.25 178.50 188.50 194.25 242.75 245.00 206.00 299.50 487.75 29 94.75 124.75 182.75 193.25 198.50 249.00 250.75 210.50 306.25 497.50 30 96.75 127.00 186.75 197.75 202.75 254.75 256.00 214.50 312.50 507.25 31 99.25 128.75 190.50 202.25 207.00 261.00 261.75 218.75 318.25 517.25 32 101.25 130.50 194.50 206.75 211.00 267.25 267.50 222.25 323.25 527.50 33 103.25 132.25 198.00 211.25 215.50 273.50 272.50 225.75 328.00 537.25 34 105.50 134.25 202.00 215.75 219.50 279.75 278.00 229.50 332.50 547.00 35 107.25 135.75 205.25 220.25 223.75 285.75 283.25 232.50 336.25 556.75 36 109.00 137.25 208.75 224.75 227.75 292.25 288.75 235.75 340.25 567.00 37 111.25 139.00 212.75 229.50 232.00 298.00 294.50 238.75 344.00 577.00 38 113.25 140.50 216.25 234.00 236.50 304.50 300.00 242.25 348.25 586.75 39 115.25 142.50 220.00 238.50 240.50 310.50 305.50 245.50 352.25 597.00 40 117.00 144.00 223.75 243.00 244.75 316.75 310.50 248.50 356.25 606.75 41 118.75 146.00 227.50 247.50 249.50 322.75 316.00 252.00 360.50 616.50 42 121.25 147.50 231.25 252.25 253.25 329.00 321.50 255.25 364.25 626.50 43 123.00 149.25 235.00 256.50 257.25 335.25 326.75 258.50 368.50 636.50 44 125.00 150.75 238.50 261.25 261.50 341.50 332.50 261.75 372.25 646.50 45 127.00 152.50 242.25 265.75 265.50 348.00 338.00 265.00 376.50 656.00 46 129.00 154.50 245.75 270.50 269.75 354.00 343.50 268.50 380.25 665.75 47 131.00 156.25 249.00 275.00 273.75 360.50 349.25 271.75 384.50 676.00 48 133.00 157.75 253.00 279.50 278.00 366.50 354.75 275.00 388.50 685.75 49 134.75 159.25 256.25 284.00 282.00 373.00 360.25 278.50 392.50 695.75 50 136.50 161.25 260.00 288.50 286.25 379.25 365.25 282.00 396.75 705.75 52 141.75 165.75 267.75 297.50 294.75 391.75 376.25 289.25 406.25 726.00 54 147.25 169.75 275.25 306.50 303.00 404.50 386.75 297.25 415.75 746.25 56 152.00 173.75 282.75 315.50 311.75 416.50 397.25 305.25 425.50 766.00 58 157.25 177.75 290.00 324.50 320.50 428.50 408.00 313.50 434.50 785.75 60 162.25 181.75 297.25 333.50 329.00 440.50 418.50 321.50 443.50 805.25 62 167.25 185.50 304.75 342.50 337.00 452.50 429.00 329.50 452.50 825.00 64 172.25 189.75 312.25 351.50 345.50 464.50 440.50 337.50 462.00 844.50 66 177.00 193.50 319.75 360.50 354.00 476.50 451.50 345.25 471.00 864.50 68 182.25 198.00 327.00 369.75 362.50 488.50 462.75 353.25 480.00 884.25 70 187.50 202.25 334.50 378.75 370.75 500.75 473.50 361.00 489.00 904.25 PROCESS YOUR SHIPMENT 97

Import Freight Collect

SM UPS Worldwide Express Non-document

GUARANTEED ONE OR TWO DAYS BY 10:30 A.M.* ON-DEMAND RATES Zones123456 78910 72 Lbs. $192.75 $206.50 $342.00 $388.00 $379.25 $513.25 $484.25 $369.00 $498.50 $924.25 74 198.00 210.50 349.50 397.00 387.75 525.75 495.00 377.00 507.50 944.00 76 203.25 214.50 356.75 406.00 396.25 538.00 505.50 384.75 516.50 964.00 78 208.00 218.50 364.25 415.00 404.50 550.25 516.00 392.75 525.75 983.50 80 213.25 222.75 371.75 424.25 413.25 562.50 526.75 400.50 535.00 1,003.50 82 218.25 227.25 379.25 433.50 422.00 575.00 537.25 408.50 544.25 1,023.25 84 223.00 231.75 386.25 442.75 430.75 587.25 548.25 416.50 553.50 1,043.25 86 228.25 236.00 393.75 451.75 439.00 599.50 558.75 424.25 563.25 1,063.00 88 233.00 240.50 401.25 460.75 447.50 612.00 569.25 432.25 572.50 1,083.00 90 238.50 244.50 408.75 469.75 456.00 624.25 580.00 440.00 581.75 1,103.00 92 243.75 249.00 416.00 478.75 464.50 636.25 590.50 447.75 591.00 1,122.75 94 249.00 253.00 423.50 487.75 472.75 648.25 601.00 455.50 600.25 1,142.75 96 254.00 257.25 431.00 496.75 481.25 660.25 612.00 463.50 609.25 1,162.50 98 259.25 261.50 438.50 505.75 489.75 672.25 622.50 471.50 618.25 1,182.50 100 263.75 265.75 445.75 514.75 498.25 684.25 633.00 479.25 627.50 1,202.25 105 274.50 277.50 464.00 533.25 519.50 709.00 655.25 499.50 651.00 1,252.25 110 284.75 289.25 482.25 551.50 541.00 734.25 677.75 519.00 674.25 1,301.75 115 295.00 301.00 500.75 569.75 562.75 759.00 700.00 539.00 697.50 1,351.50 120 305.00 312.75 519.00 588.25 584.25 783.75 722.50 558.50 721.00 1,401.50 125 315.00 324.50 537.25 606.50 606.00 808.50 744.75 578.25 744.50 1,451.25 130 325.00 336.00 555.50 624.75 627.00 833.25 766.25 598.00 767.50 1,500.75 135 335.00 348.00 573.75 643.00 648.25 858.25 787.75 617.75 790.50 1,550.00 140 345.00 359.50 592.00 661.50 669.00 883.25 809.25 637.50 813.75 1,599.00 See pages 106 to 129 145 355.25 371.25 610.25 679.75 690.00 909.75 831.00 657.25 836.75 1,648.50 for additional charges, service restrictions and 150 365.25 383.00 628.50 698.00 711.25 938.25 852.25 676.75 859.75 1,697.75 general information. *Visit UPS.com® or call 1-800-782-7892 for guarantee details, service availability UPS Worldwide Express Multiple-Package Shipments of More Than 150 Lbs.** or delivery time commitments. Zones123456 78910 **To determine the Price Per rate for international Pound $2.44 $2.56 $4.19 $4.66 $4.73 $6.26 $5.69 $4.52 $5.70 $11.32 multiple-package Minimum 365.25 383.00 628.50 698.00 711.25 938.25 852.25 676.75 859.75 1,697.75 shipments, see Rate page 92. 98

Import Freight Collect UPS Worldwide ExpeditedSM

GUARANTEED DAY-DEFINITE TWO TO FIVE DAYS*

Available from more than – An Extended Area Surcharge 61 countries: of $20 per shipment or $.20 – From Canada, typically within per pound, whichever is greater, two business days. applies to shipments from certain international origins. A listing – From Mexico, typically within of applicable origins is available three business days. at UPS.com® or by calling – From Europe, Asia, and Central 1-800-782-7892. and South America, typically within four to five business days. – The rates shown are for shipments to the United States. Shipping Information – Rates include pickup and door- – Dimensional weight may apply. to-door delivery with routine See page 21 for details. in-house customs clearance by – To determine your origin zone, SM UPS Supply Chain Solutions . see section beginning on page 86. Additional charges will apply if customs clearance is performed – Any fraction of a pound more by brokerage offices other than than the weight shown requires those designated by UPS for the next higher rate. clearing the service listed above. – To determine the rate for interna- – Customs clearance for the service tional multiple-package shipments, listed above is provided by the see page 92. UPS Supply Chain Solutions – A package with an actual weight brokerage offices designated by of more than 150 pounds cannot UPS for handling small package be shipped using UPS Worldwide customs clearance. Other UPS Expedited. Supply Chain Solutions customs brokerage offices charge fees for clearance of small packages and freight. PROCESS YOUR SHIPMENT 99

Import Freight Collect UPS Worldwide ExpeditedSM

GUARANTEED DAY-DEFINITE TWO TO FIVE DAYS*

Guaranteed delivery within two to five days, depending on origin. ON-DEMAND RATES

Zones123456789101112 1 Lbs. $24.75 $30.00 $45.50 $47.00 $47.25 $59.00 $74.25 $45.50 $47.00 $47.25 $59.00 $74.25 2 28.50 33.25 53.50 55.00 57.50 67.50 82.50 53.25 55.00 57.50 67.75 82.50 3 31.75 36.75 60.00 62.75 67.75 75.50 91.00 60.75 62.75 68.00 75.75 91.00 4 35.00 40.00 67.00 70.50 78.25 83.50 99.25 67.50 70.50 78.25 84.00 99.25 5 37.75 43.50 74.00 78.50 88.75 91.00 107.75 74.25 78.50 88.25 92.25 107.75 6 40.00 47.00 80.75 86.50 98.75 97.75 115.75 81.00 86.50 98.75 98.00 115.75 7 42.00 50.25 87.75 94.00 109.25 103.75 124.25 87.75 94.25 109.25 103.50 124.25 8 44.50 53.75 94.25 101.75 119.00 109.25 132.25 93.75 102.25 119.50 109.25 132.25 9 47.00 57.25 100.75 109.50 128.75 114.25 140.25 100.00 110.25 129.75 114.50 140.25 10 48.75 60.00 107.00 117.00 137.50 119.50 148.50 106.25 117.75 139.75 119.75 148.50 11 50.50 62.50 112.00 124.25 145.00 124.50 156.50 112.50 124.75 145.50 124.00 156.50 12 52.50 64.00 116.50 131.00 151.50 128.00 164.50 117.50 131.25 150.75 127.50 164.50 13 54.50 65.50 121.25 137.25 157.50 131.25 172.50 122.50 137.25 155.75 131.00 172.50 14 56.00 67.25 125.50 143.50 163.00 134.50 180.75 126.50 143.25 161.00 134.50 180.75 15 57.50 68.50 130.00 149.75 168.50 137.75 188.75 130.50 149.50 165.75 138.00 188.75 16 59.25 70.00 134.00 156.00 172.50 141.00 196.75 134.00 156.00 171.25 141.50 197.00 17 61.00 71.50 138.50 161.75 177.25 144.50 204.75 138.25 162.25 176.75 145.00 205.25 18 62.75 72.75 142.50 168.25 182.00 148.00 212.50 142.25 168.25 181.75 148.25 213.25 19 64.50 74.25 147.00 174.75 187.00 151.50 220.00 146.75 174.50 187.00 151.50 221.50 20 66.25 75.75 151.00 181.25 191.75 154.75 228.00 150.75 181.00 191.75 154.75 229.25 21 67.75 77.00 155.50 187.25 196.25 158.25 235.25 155.00 187.25 196.00 158.25 235.75 22 69.50 78.50 159.50 193.25 200.75 161.75 242.25 159.00 193.50 200.25 161.75 242.25 See pages 106 to 129 23 71.25 80.25 164.00 199.75 204.25 164.75 248.75 163.50 199.75 204.00 164.75 248.75 for additional charges, 24 73.00 81.50 168.00 206.00 208.25 168.25 255.00 167.75 205.75 208.25 168.25 255.25 service restrictions and 25 74.75 83.00 172.50 212.50 211.75 171.50 261.25 172.50 212.00 212.00 171.50 261.75 general information. 26 76.25 84.25 176.50 218.75 215.75 175.25 267.50 176.50 218.25 216.00 175.25 267.75 *Visit UPS.com® or 27 78.00 85.50 181.00 225.00 220.00 178.50 273.75 181.00 224.50 220.25 178.50 273.75 call 1-800-782-7892 28 79.75 87.00 185.00 231.00 223.75 182.00 280.25 185.00 230.50 224.00 182.00 280.00 for guarantee details, service availability 29 81.50 89.00 189.50 237.25 228.00 185.25 286.75 189.50 236.25 228.25 185.25 286.25 or delivery time 30 83.25 90.25 193.50 243.00 231.75 189.00 292.50 193.25 242.25 232.00 188.75 292.25 commitments. 100

Import Freight Collect UPS Worldwide ExpeditedSM

GUARANTEED DAY-DEFINITE TWO TO FIVE DAYS*

Zones123456789101112 31 Lbs. $85.00 $91.50 $197.75 $248.25 $236.00 $192.00 $298.00 $197.25 $247.75 $236.25 $191.75 $297.75 32 86.75 92.75 201.50 252.75 240.00 195.50 302.75 201.25 253.00 240.25 195.25 302.25 33 88.50 94.00 205.50 257.25 244.00 198.75 307.25 205.25 258.00 244.25 198.25 307.00 34 90.00 95.75 209.50 262.00 248.00 202.50 311.25 209.25 262.25 248.25 202.00 311.25 35 91.50 97.25 213.50 266.50 252.00 206.00 316.00 213.25 266.50 252.50 205.25 316.00 36 93.25 98.75 217.50 271.00 256.00 209.25 320.50 217.25 271.00 256.00 208.75 320.75 37 95.25 100.00 221.50 275.50 260.25 212.75 325.25 221.25 275.50 260.25 212.25 325.50 38 97.00 101.25 225.50 280.00 264.00 216.25 329.75 225.25 280.00 264.00 216.00 329.75 39 98.50 102.75 229.50 284.50 268.25 219.75 334.25 229.25 284.50 268.25 219.75 334.00 40 100.00 104.25 233.50 289.00 272.25 222.75 338.75 233.25 289.00 272.25 223.00 338.25 41 101.75 105.75 237.50 293.50 276.25 226.00 343.25 237.25 293.50 276.25 226.50 342.25 42 103.75 107.50 241.50 298.00 280.25 229.50 347.00 241.25 298.00 280.25 229.75 345.75 43 105.50 109.00 245.50 302.50 284.25 233.00 350.50 245.25 302.50 284.25 233.00 349.75 44 107.00 110.25 249.50 307.00 288.25 236.25 353.75 249.25 307.25 288.25 236.00 353.50 45 108.50 111.50 253.25 311.75 292.50 239.75 356.75 253.00 312.25 292.50 239.50 356.75 46 110.25 113.00 257.25 316.00 296.25 243.25 360.25 257.00 316.50 296.25 243.25 360.25 47 112.50 114.75 261.25 320.75 300.50 246.75 363.50 261.00 321.25 300.50 247.00 363.25 48 114.25 116.25 265.25 325.00 304.25 250.00 367.00 265.00 325.50 304.25 250.75 366.50 49 115.75 117.50 269.25 329.75 308.50 253.00 370.75 269.00 330.25 308.50 254.00 370.00 50 117.25 118.75 273.25 334.00 312.50 256.50 374.00 273.00 334.50 312.50 257.50 373.00 52 121.50 122.00 277.75 340.50 316.50 260.25 378.00 276.75 339.25 318.50 262.00 378.75 54 125.25 125.25 282.25 347.00 320.50 263.75 381.25 280.25 343.75 324.25 266.75 384.00 56 129.50 128.50 287.00 353.50 324.75 267.00 384.25 283.25 348.25 329.75 271.50 389.25 58 133.25 131.50 291.25 359.50 328.50 270.75 388.00 286.50 352.75 335.50 276.25 394.00 60 137.25 134.75 296.00 366.00 332.50 274.00 391.25 290.00 357.25 341.25 280.75 398.75 62 141.25 137.75 300.25 372.25 336.50 277.50 395.00 293.50 362.00 346.75 285.75 403.25 64 145.00 141.00 305.00 378.50 340.50 280.75 398.50 297.00 366.25 352.50 290.50 408.25 66 149.25 144.25 309.50 384.25 344.75 284.50 401.75 300.00 371.00 358.50 295.50 413.50 68 153.00 147.50 314.00 390.50 348.50 288.00 405.50 303.75 375.25 364.25 300.00 418.50 70 157.25 150.50 318.50 396.75 352.75 291.00 408.75 307.00 380.00 370.25 304.75 423.75 72 161.00 154.00 323.00 403.00 356.50 294.25 412.25 310.50 384.25 376.00 310.00 428.50 74 165.00 156.75 327.50 409.25 360.75 297.50 416.00 314.00 389.00 381.75 315.00 433.50 76 168.75 159.50 332.00 415.75 364.75 301.00 419.25 317.25 393.25 387.50 320.00 438.25 78 173.00 163.00 336.75 422.25 368.75 304.25 423.00 321.00 398.00 393.25 324.75 443.00 80 176.75 166.00 341.00 428.50 372.75 307.75 426.25 324.25 402.25 398.75 329.50 447.75 PROCESS YOUR SHIPMENT 101

Import Freight Collect UPS Worldwide ExpeditedSM

GUARANTEED DAY-DEFINITE TWO TO FIVE DAYS* ON-DEMAND RATES Zones123456789101112 82 Lbs. $181.00 $169.50 $345.75 $434.75 $377.00 $311.25 $429.75 $327.75 $407.00 $404.50 $334.25 $452.75 84 184.75 172.50 350.00 441.25 380.75 314.75 433.50 331.25 411.75 410.25 339.25 457.50 86 188.75 175.75 354.75 447.75 385.00 318.00 436.75 334.50 416.50 416.00 343.75 462.75 88 192.75 179.00 359.00 454.00 388.75 321.50 440.25 338.25 421.50 421.25 348.50 467.75 90 196.75 182.25 363.75 460.25 393.00 325.00 444.00 341.50 426.00 427.00 353.50 472.75 92 200.75 185.25 368.00 466.75 397.00 328.50 447.25 345.25 431.00 433.00 358.25 477.25 94 204.75 188.75 372.75 473.25 401.00 332.00 451.00 348.50 435.50 438.75 363.00 482.25 96 208.75 191.50 377.00 479.50 405.00 335.50 454.25 351.75 440.50 444.75 367.75 487.25 98 212.75 194.75 381.75 485.75 409.00 339.00 457.75 355.50 445.25 450.75 372.50 492.00 100 216.75 198.00 389.25 492.25 413.00 342.25 461.50 358.75 450.00 456.50 377.50 497.00 105 226.75 206.25 402.00 510.25 423.25 350.75 470.00 369.50 462.75 470.75 387.75 507.75 110 236.50 214.25 415.25 528.50 433.50 359.25 478.75 379.75 475.00 485.00 398.50 518.50 115 246.50 222.25 428.00 546.50 443.50 367.75 487.25 389.25 487.00 499.25 409.25 529.00 120 256.25 230.00 439.75 563.50 453.25 376.50 496.00 397.75 499.00 513.25 419.75 539.75 125 266.00 238.00 450.75 580.50 463.25 384.75 504.25 406.25 510.50 527.75 430.50 550.50 130 276.25 246.25 462.00 596.50 473.00 393.25 513.00 414.75 522.25 542.00 440.25 561.00 135 286.25 254.50 473.00 612.50 483.25 401.75 521.50 423.25 534.00 556.00 450.00 571.25 140 296.50 262.75 483.75 627.50 493.00 410.25 530.25 431.75 545.75 570.25 460.00 581.50 See pages 106 to 129 145 306.50 271.00 494.75 642.00 503.00 418.75 538.75 440.25 557.25 584.50 469.75 591.50 for additional charges, service restrictions and 150 316.50 279.50 505.50 657.00 512.75 427.25 547.50 448.75 569.25 598.50 479.50 601.75 general information. *Visit UPS.com® or call 1-800-782-7892 for guarantee details, service availability UPS Worldwide Expedited Multiple-Package Shipments of More Than 150 Lbs.** or delivery time commitments. Zones123456789101112 **To determine the Price Per rate for international Pound $2.12 $1.87 $3.37 $4.38 $3.43 $2.86 $3.65 $2.99 $3.80 $3.99 $3.20 $4.01 multiple-package Minimum 316.50 279.50 505.50 657.00 512.75 427.25 547.50 448.75 569.25 598.50 479.50 601.75 shipments, see Rate page 92. 102

Import Freight Collect UPS 3 Day SelectSM

GUARANTEED THREE DAYS FROM CANADA*

UPS 3 Day Select From Canada is – The rates shown are for shipments the smart choice for time-sensitive to the United States. packages on a cost-sensitive budget. – Dimensional weight may apply. Shipping Information See page 21 for details. – Rates include pickup and door- – To determine your origin zone, to-door delivery with routine see section beginning on page 86. in-house customs clearance by UPS Supply Chain SolutionsSM. – Any fraction of a pound more Additional charges will apply than the weight shown requires if customs clearance is performed the next higher rate. by brokerage offices other than those designated by UPS for clear- – To determine the rate for interna- ing the service listed above. tional multiple-package shipments, see page 92. – Customs clearance for the service listed above is provided by the – A package with an actual weight UPS Supply Chain Solutions of more than 150 pounds cannot brokerage offices designated by be shipped using UPS 3 Day Select UPS for handling small package From Canada. customs clearance. Other UPS Supply Chain Solutions customs brokerage offices charge fees for clearance of small packages and freight. PROCESS YOUR SHIPMENT 103

Import Freight Collect UPS 3 Day SelectSM

GUARANTEED THREE DAYS FROM CANADA*

Guaranteed delivery by the end of the third business day from most ON-DEMAND RATES locations in Canada to every address in the 48 contiguous states.

Zones 1 2 3 Zones 1 2 3 Zones 1 2 3 1 Lbs. $23.65 $23.65 $24.45 36 Lbs. $76.65 $79.60 $85.80 92 Lbs. $130.70 $143.70 $149.85 2 25.45 25.90 27.00 37 77.60 80.75 86.90 94 132.65 146.05 152.10 3 27.15 28.20 29.50 38 78.60 81.95 88.05 96 134.55 148.30 154.35 4 28.80 30.45 32.05 39 79.50 83.10 89.20 98 136.50 150.75 156.60 5 30.50 32.75 34.50 40 80.40 84.25 90.35 100 138.55 153.10 158.85 6 32.30 35.05 37.10 41 81.30 85.45 91.50 105 143.50 158.80 167.55 7 34.00 37.40 39.75 42 82.25 86.60 92.70 110 148.40 164.50 176.05 8 35.70 39.60 42.35 43 83.15 87.80 93.85 115 153.35 170.25 184.50 9 37.45 41.85 44.95 44 84.15 89.00 95.00 120 158.25 176.00 192.95 10 39.20 44.00 47.30 45 85.10 90.05 96.15 125 163.20 181.70 201.40 11 40.90 45.90 49.50 46 86.05 91.20 97.25 130 168.10 187.45 209.85 12 42.55 47.70 51.70 47 87.05 92.35 98.40 135 173.00 193.15 218.35 13 44.30 49.45 53.75 48 88.00 93.45 99.60 140 177.95 198.85 226.80 14 46.00 51.20 55.75 49 89.00 94.60 100.75 145 182.90 204.65 235.25 15 47.75 52.90 57.65 50 89.90 95.65 101.95 150 187.80 210.35 243.65 16 49.45 54.55 59.60 52 91.80 98.00 104.10 17 51.10 56.20 61.45 54 93.70 100.30 106.30 18 52.75 57.90 63.35 56 95.60 102.55 108.70 19 54.40 59.45 65.20 58 97.55 104.80 110.95 20 56.05 60.95 67.05 60 99.50 107.10 113.25 UPS 3 Day Select 21 57.65 62.25 68.60 62 101.50 109.40 115.55 Multiple-Package Shipments 22 59.20 63.45 69.85 64 103.45 111.65 117.80 of More Than 150 Lbs.** 23 60.65 64.70 71.15 66 105.40 114.00 120.10 24 62.05 65.95 72.30 68 107.30 116.30 122.35 Zones 1 2 3 25 63.50 67.10 73.40 70 109.20 118.55 124.70 Price Per Pound $1.30 $1.45 $1.65 26 64.90 68.30 74.45 72 111.20 120.85 127.05 Minimum 27 66.30 69.45 75.55 74 113.15 123.10 129.25 Rate 187.80 210.35 243.65 28 67.70 70.55 76.65 76 115.10 125.30 131.65 29 69.00 71.70 77.75 78 117.00 127.60 133.90 30 70.30 72.85 78.90 80 119.00 129.95 136.20 31 71.55 73.90 80.10 82 120.90 132.20 138.55 32 72.70 75.05 81.25 84 122.90 134.50 140.85 33 73.70 76.15 82.45 86 124.85 136.85 143.10 34 74.75 77.30 83.60 88 126.80 139.10 145.35 See pages 106 to 129 for additional charges, 35 75.70 78.45 84.65 90 128.80 141.40 147.65 service restrictions and general information. *Visit UPS.com® or call 1-800-782-7892 for guarantee details, service availability or delivery time commitments. **To determine the rate for international multiple-package shipments see page 92. 104

Import Freight Collect UPS Standard

GUARANTEED DAY-DEFINITE FROM CANADA*

Guaranteed, economical ground – Dimensional weight may apply. delivery to every address in the See page 21 for details. 48 contiguous states. – To determine your origin zone, Shipping Information see section beginning on page 86. – Charges for customs clearance – Any fraction of a pound more are not included. We will provide than the weight shown requires customs brokerage services unless the next higher rate. otherwise specified on the export documentation. See pages 17 – To determine the rate for interna- and 18 for UPS brokerage rates. tional multiple-package shipments, see page 92. – Brokerage charges, duties and taxes will be billed to the importer unless – A package with an actual weight otherwise indicated by the shipper. of more than 150 pounds cannot be shipped using UPS Standard – The rates shown are for shipments From Canada. to the United States. PROCESS YOUR SHIPMENT 105

Import Freight Collect UPS Standard

GUARANTEED DAY-DEFINITE FROM CANADA*

Guaranteed, economical ground delivery to every address in the ON-DEMAND RATES 48 contiguous states.

Zones 2 4 6 Zones 2 4 6 Zones 2 4 6 1 Lbs. $11.80 $11.95 $12.40 36 Lbs. $27.20 $32.70 $41.60 92 Lbs. $56.35 $72.75 $89.60 2 12.40 12.60 13.25 37 27.70 33.45 42.40 94 57.35 73.90 91.30 3 13.00 13.25 14.05 38 28.20 34.25 43.30 96 58.30 75.05 93.00 4 13.50 13.95 14.95 39 28.65 35.05 44.10 98 59.30 76.20 94.75 5 13.90 14.60 15.75 40 29.20 35.80 44.95 100 60.15 77.30 96.45 6 14.35 14.90 16.60 41 29.70 36.60 45.75 105 61.80 78.75 99.05 7 14.75 15.45 17.40 42 30.15 37.30 46.60 110 63.50 80.20 101.60 8 15.25 16.10 18.25 43 30.75 38.15 47.45 115 65.15 81.65 104.20 9 15.70 16.80 19.10 44 31.20 38.95 48.30 120 66.80 83.10 106.70 10 16.15 17.50 19.95 45 31.65 39.75 49.15 125 68.45 84.50 109.30 11 16.55 18.10 20.75 46 32.20 40.50 50.00 130 70.00 85.95 111.85 12 17.00 18.80 21.65 47 32.70 41.25 50.75 135 71.60 87.40 114.40 13 17.45 19.45 22.40 48 33.15 42.00 51.55 140 73.15 88.85 117.00 14 17.90 20.20 23.25 49 33.70 42.70 52.35 145 74.70 90.30 119.55 15 18.30 20.80 24.05 50 34.25 43.50 53.15 150 76.25 91.70 122.15 16 18.75 21.40 24.85 52 35.30 45.10 54.95 17 19.10 22.00 25.75 54 36.45 46.70 56.75 18 19.50 22.60 26.60 56 37.55 48.20 58.45 19 19.90 23.15 27.45 58 38.65 49.70 60.15 20 20.30 23.70 28.30 60 39.75 51.20 61.85 UPS Standard 21 20.70 24.25 29.10 62 40.85 52.70 63.60 Multiple-Package Shipments 22 21.05 24.75 29.90 64 42.00 54.10 65.30 of More Than 150 Lbs.** 23 21.45 25.40 30.80 66 43.10 55.50 67.00 24 21.80 25.90 31.60 68 44.15 56.90 68.75 Zones 2 4 6 25 22.20 26.40 32.45 70 45.30 58.25 70.45 Price Per Pound $0.51 $0.61 $0.81 26 22.65 27.00 33.25 72 46.40 59.65 72.15 Minimum 27 23.00 27.60 34.05 74 47.45 61.05 73.85 Rate 76.25 91.70 122.15 28 23.35 28.15 34.90 76 48.50 62.40 75.60 29 23.80 28.65 35.70 78 49.40 63.70 77.30 30 24.25 29.20 36.60 80 50.40 65.05 79.00 31 24.70 29.80 37.45 82 51.40 66.40 80.75 32 25.20 30.35 38.25 84 52.45 67.75 82.55 33 25.70 30.95 39.10 86 53.40 69.00 84.30 34 26.20 31.45 39.90 88 54.40 70.30 86.05 See pages 106 to 129 for additional charges, 35 26.70 32.00 40.70 90 55.45 71.60 87.85 service restrictions and general information. *Visit UPS.com® or call 1-800-782-7892 for guarantee details, service availability or delivery time commitments. **To determine the rate for international multiple-package shipments see page 92. 106

Automated Processing Shipping Solutions

All of our shipping solutions will – Point-and-click entry of address- – E-mail ship notification through help you ship more efficiently. book information. Quantum View NotifySM to alert You choose the one that is right – View archived shipping history your recipients to the status for your business. All UPS shipping with the click of a mouse. of any shipment. systems offer: – Increased accuracy and reduced To determine the right UPS solution – Fast and easy shipping to any errors compared to cumbersome for you, refer to the following of the worldwide destinations paper forms. descriptions: served by UPS.

UPS Solution Shipping Environment Features and Benefits UPS WorldShip® Centralized Shipping Full-featured software for high-performance shipping: (shipping room, warehouse) – Import shipments for batch processing. – Access the shipping industry’s largest suite of return services, including electronic return labels. – Integrated export documentation simplifies international shipping. UPS Internet Decentralized Shipping All your employees can print UPS labels from their Shipping (distributed employees, desktop PCs: front office, administrative – Web-based shipping system allows anyone in your staff, etc.) company to ship from anywhere. – No software or setup required. UPS CampusShipTM Decentralized Shipping Gain control and reporting of your employees’ with Centralized Control shipping activities: Note: A con- (distributed employees, – A customized Web-based shipping system allows anyone tract is required front office, administrative in your company to ship or track from anywhere, but for Hazardous staff, etc., with administrator gives complete visibility and control to the shipping Materials/ controls) International decision maker. Dangerous – No software required. Goods service. PROCESS YOUR SHIPMENT 107

Shipping Solutions (continued)

UPS WorldShip® UPS WorldShip is a full-featured, – Customize your default settings, – Share shipping data and informa- Windows®-based, shipping software such as package type, service tion across a multi-user database application for customers with level, etc., to match your shipping with UPS WorldShip LAN high-volume shipping needs. preferences to streamline ship- capabilities. WorldShip allows you to manage ment processing. – Process shipments for pickup all of your shipping activities right – Save frequently used addresses up to six months in advance. from your desktop computer. and assign profiles to consignees – Easily add shipping charges Features and Benefits in the address book for future to C.O.D. amounts. With WorldShip you can: reference and faster shipment processing. For a copy of UPS WorldShip, – Access the full portfolio of UPS go to worldship.ups.com or call – Receive and print proof-of- shipping services, enjoy the ship- 1-800-727-8100. To use this soft- delivery information, including ping industry’s largest variety of ware, you will need a UPS account time of delivery and the name, return services and have the ability number, and you must be a daily address and signature of recipient to ship to over 200 countries and pickup customer. territories around the world. for faster invoice processing. – Generate approved UPS shipping – Generate required international labels with reference data, a custom export documents for easier and barcode or your company logo. faster international shipment processing. – Display UPS published rates instantly or customized rates – E-mail notification of shipment, with the built-in rate calculator. delivery and exception information with Quantum View NotifySM. – Integrate customer shipping data with other business systems for either manual or automatic processing of shipments.

UPS Internet Shipping on UPS.com® Whether you are shipping a Features and Benefits – Arrange for a driver to pick up your domestic or international package, – Quickly determine the published shipments or find one of more follow a few simple steps and in rates of UPS service options, than 65,000 drop-off locations. no time, your package will be ready making it easier to choose the – Generate required export to go. UPS Internet Shipping is fast, service that best fits your needs documentation for international easy and resides on UPS.com, and budget. shipments. so there is no software to install. – Create professional shipping labels Everyone in your organization from your inkjet or laser printer. will have an easy way to ship, track and schedule a pickup with – Save frequently used addresses, UPS from their desktop. Applicable and use them again with a simple restrictions are set forth in the point and click. required UPS Internet Shipping click-wrap agreement, the UPS Tariff – Your shipping information is stored, and the “Terms and Conditions” so it’s easy to track previous ship- beginning on page 138. ments (including signature) or to verify past shipping information and published rates. 108

Automated Processing

Shipping Solutions (continued)

UPS CampusShipTM A Web-based shipping system that shipments, ship and track packages, – Available to customers in everyone in your organization can schedule a pickup and even alert 24 countries, in 17 languages. use. Perfect for businesses with their recipients that a package – Validate reference codes according employees who may be in the next is on its way. to your business rules. office, the next building or even To learn more about CampusShip, the next state, and who ship a few – E-mail notification of shipment, call 1-800-PICK-UPS®. packages a day. Ideal for organiza- delivery or exception status with tions of any type, especially those Features and Benefits Quantum View NotifySM. with multiple locations such as law – Accessible from any computer – Facilitate return shipments. offices, financial institutions, real connected to the Internet. estate firms or insurance agencies, – Access to all UPS billing options, – Control costs by controlling access just to name a few. including billing to your credit to service levels. CampusShip is designed with both card or procurement card. – Conserves resources, since portability and reporting capabilities – Efficiently allocate costs to either CampusShip needs no installation in mind. You can use it wherever internal departments or specific and users need minimal training. you are, whether in your office clients. or on the road. You can manage – Access to global and personal – Generate all required export cost by managing the way your address books. employees ship with UPS by documentation for international controlling the types of services – Customizable to your business shipments. they use, requiring and validating needs. a reference code (e.g., department – Maintain centralized control code, cost code or client/matter and visibility of all shipments. code) – even conveniently down- loading all shipping activity within – Reduces costly user errors. your company. – Import address books, employee From their desktop computers, data, shipper account numbers your employees will have every- and reference codes. thing they need to prepare

Smart Labels Note: A con- The smart labels provided by accurate routing and prompt tract is required ® for Hazardous UPS WorldShip , UPS Internet delivery of your shipments. In Materials/ Shipping, UPS CampusShip and addition, the use of smart labels International UPS OnLine® Compatible vendor allows for fast access to tracking Dangerous shipping systems include barcodes and delivery information. Goods service. and routing codes that help ensure PROCESS YOUR SHIPMENT 109

Documentation Manual Processing UPS Air Shipping Documents (ASDs)

3 WEIGHT DIMENSIONAL LARGE AIR 4 SHIPPER ® ENTER “LTR” WEIGHT PACKAGE RELEASE A manual recording option that UPS 2nd Day Air WEIGHT IF LETTER If Applicable

Shipping Document CHARGES 5 2ND DAY See instructions on back. Call 1-800-PICK-UPS (800-742-5877) AIR $ combines an address label, a track- for additional information. CHARGE 6 TRACKING NUMBER SATURDAY PICKUP 1Z 123 456 37 1234 567 8 See instructions. $ 1 SHIPMENT FROM SHIPPER’S OPTIONAL INSURED VALUE UPS ACCOUNT NO. Contents are automatically $ $ 4 UPS SERVICES protected3 up to $100. For insured WEIGHT DIMENSIONAL LARGE AIR SHIPPER ACCOUNT ® value over $100, see instructions. AMOUNT ing label and a shipping record ENTER “LTR” WEIGHT PACKAGE RELEASE NO. If Applicable UPS 2nd Day Air A.M. C.O.D. WEIGHT IF LETTER REFERENCE NUMBER If C.O.D., enter amount to be $ collected and attach completed $ UPS C.O.D. tag to package. AMOUNT 7 Shipping DocumentADDITIONAL An Additional Handling Charge applies for certain CHARGES NAME TELEPHONE HANDLING $ items. 5See instructions. CHARGE 2ND DAY imum liability per package assumed by the applicable insurance company shall not e assumed by the applicable insurance company shall not $500 exceed (less $100), into one form. See instructions on back. Call 1-800-PICK-UPS (800-742-5877) AIR A.M. in which the maximum value is $500 per package. The maximum liability per $ for additional information.S HARD TOTAL CHARGE ed by is this $100, which receipt is a under surrounding value reasonable the circumstances COMPANY CHARGES $ 6 TRACKING NUMBER 1ZCOPIES 123 456 31 1234 567 8 SATURDAY PICKUP SE PRES See instructions. $ 8 BILL BILL BILL THIRD CREDIT American Express CHECK STREET ADDRESS SHIPPER RECEIVER PARTY CARD 1 SHIPMENT FROM METHOD Diner’s Club PLEA AKING 3 Discover 4 SHIPPER’S OF OPTIONAL INSURED3 VALUE WEIGHT DIMENSIONAL LARGE AIR SHIPPER UPS ACCOUNT NO. ® MasterCardContents are automatically $ $ UPS PAYMENT SERVICES protected up to $100. For insured ENTER “LTR” WEIGHT PACKAGE RELEASE Visavalue over $100, see instructions. AMOUNT If Applicable CITY AND STATE ACCOUNT ZIP CODE UPS Next Day Air RECORDSaver ACCOUNT NO. IN SECTION 8 WEIGHT IF LETTER ARE NO.M C.O.D. YOU REFERENCE NUMBER If C.O.D., enter amount to be $ $ 9 RECEIVER’S / THIRD PARTY’S UPS ACCT. NO. OR MAJOR CREDITcollected CARD and attachNO. completed EXPIRATION Detailed preparation instructions UPS C.O.D. tag to package. AATEMOUNT Shipping Document D 2 DELIVERY TO 7 CHARGES

ADDITIONAL ounding AME ELEPHONE ELEPHONE An Additional5 NEXT Handling DAY Charge applies /for certain NAME N T T HANDLING $ See instructions on back. CallT 1-800-PICK-UPSHIRD PARTY’S COMPANY (800-742-5877) NAME items. See AIRinstructions. SAVER $ imum liability per package assumed by the applicable insurance company shall not e assumed by the applicable insurance company shall not exceed $500 (less $100), ( for )additional information.S HARD CHARGE CHARGE in which case the maximum value is $500 per package. The maximum liability per

TOTAL ed by this is receipt $100, which is a value reasonable under the surrounding circumstances COMPANY COMPANY STREET ADDRESS 6 $ TRACKING NUMBER 1Z COPIES 123 456 23 1234CHARGES 567 8 SATURDAY PICKUP are printed on the reverse side of SE PRES See instructions. $ PLEA1 SHIPMENT FROM 8 BILL BILL BILL THIRD CREDIT American Express CHECK STREET ADDRESS STREET ADDRESS DEPT./FLR. Residential CITY AND STATE SHIPPER RECEIVER PARTYZIP CODECARD NSURED ALUE SHIPPER’S METHOD OPTIONAL Diner’sI Club V $ UPS ACCOUNT NO. Contents are automatically EIGHT IMENSIONAL$ ARGE IR 4 UPS OF SERVICES® Discoverprotected3 up to $100. For insured W D L A SHIPPER ACCOUNT UPS Next Day Air value over $100, see instructions. ENTER “LTR”AMOUNT WEIGHT PACKAGE RELEASE PAYMENT MasterCard If Applicable SM IF LETTER ARENO. MAKING 3The shipper authorizes UPS to act as forwarding agent for export control and customs purposes. The shipper certifies that these commodities, technology WEIGHT RECORD ACCOUNT NO. IN SECTION 8 Visa CITY AND STATE CITY AND STATE ZIP CODE or softwareZIP C wereODE exported from the UPSUnited States in accordanceWorldwide with the Export Administration Regulations. Express Diversion contrary to U.S. law is prohibited.C.O.D. REFERENCE NUMBER If C.O.D., enter amount to be $ $ YOU 10 DATE OF SHIPMENTcollected and attach completed SHIPPER’S UPS C.O.D. tag to package. AMOUNT each ASD. ASDs are available for e 9 RECEIVER’S / THIRD PARTY’S UPS ACCT. NO. OR MAJOR CREDIT CARD NO. EXPIRATION SIGNATURE / / CHARGES XShipping Document7 5 Unless in a is value writing greater recorded on this receipt, the shipper that agrees the of value each package released cover the transportation. In addition, the maximum value per package is $50,000, except for packages shipped via package assumed a by UPS UPS Letter shall Center, not exceed $100, regardless of the purchase of insurance for protection in of excess $100. The $50,000 exceed (less max $100), for except packages shipped via a UPS in Letter which Center, case the maximum liability per packag the maximum. of in excess the value of regardless DATE DELIVERY TO ADDITIONAL An Additional Handling Charge appliesNEXT for D certainAY EXPRESS 2 NAME TELEPHONE HANDLING items. See TYPEinstructions. OF AIR $ (INT’L) NAME TELEPHONE CHARGE / See instructions on back. Call 1-800-PICK-UPS (800-742-5877) SERVICE in which case the maximum value is $500 per package. The maximum liability per $

ed by the applicable insurance company shall not exceed $500 of shall$100), ed (less company regardless by the not exceed applicable insurance Note: Hazardous THIRD PARTY’S COMPANY NAME for additional information.S HARD FOR WORLDWIDE EXPRESS SHIPMENTS DOCUMENTS exceed shall not company the applicable insurance by imum liability per package assumed ( ) TOTAL0201911252609 10/00 W Mark an “X” in this box if shipment only ed by this receipt is $100, which is a reasonable value under the circumstances surr COMPANY CHARGES contains documents of no commercial value.$ ONLY each of the following services: COMPANY TRACKING NUMBER 1ZS TREETCOPIES 123 ADDRESS 456 22 1234 567 8 6 SATURDAY SATURDAY $ SE PRES PICKUP DELIVERY 8 BILL BILL BILL THIRD CREDIT AmericanSee instructions. Express CHECK See instructions. STREET ADDRESS 1 SHIPMENT FROM SHIPPER RECEIVER PARTY CARD Diner’s Club PLEA METHOD NSURED ALUE STREET ADDRESS SHIPPER’SDEPT./FLR. Residential CITY AND STATE OPTIONALZIP CODE DiscoverI V UPS ACCOUNT NO. OF Contents are automatically $ Materials/ $ UPS PAYMENT SERVICES MasterCardprotected up to $100. For insured WEIGHT DIMENSIONAL LARGE AIR 4 ACCOUNT Visavalue over3 $100, see instructions. AMOUNT SHIPPER RECORD ACCOUNT NO. IN SECTION 8® EIGHT PACKAGE CITY AND STATE ARENO. MAKING 3 ZIP CODE ® ENTER “LTR” W RELEASE If Applicable ® ® The shipper authorizes UPS to actNext as forwarding agent Day for export control Air and customs purposes. Early The shipper certifies A.M. that these commodities, technologyC.O.D. WEIGHT IF LETTER CITY AND STATE ZIP CODE or software were exported from the United States in accordance with the Export Administration Regulations. Diversion contrary to U.S. law is prohibited. $ YOU REFERENCE NUMBER If C.O.D., enter amount to be $ ECEIVER’S HIRD ARTY’S CCT. O. R AJOR REDITcollected ARD and attach O. completed XPIRATION 10 SHIPPER’S 9 R / T P UPS A N ODATEM OF SCHIPMENTUPS C.O.D.C tag toN package. E AMOUNT 5 NEXT DAY AIR DATE CHARGES – UPS Next Day Air Early A.M. SIGNATURE / / EARLY A.M. 2 EXTREMELY URGENT DELIVERY TO X 7 Shipping DocumentADDITIONAL An Additional Unless a greater value is in recorded writing on this receipt, the CHARGEshipper agrees that the released value of each package cover Handlingthe transportation. In addition, the maximum value per package is $50,000, except for package packages assumed shipped by via UPS shall a not UPS exceed $100, Letter Center, regardless of the purchase of insurance for protection exceed $50,000 in (less excess $100), of except for $100. packages The shipped max via a UPS in Letter Center, which case the maximum liability the maximum. per of packag in excess the value of regardless Charge applies for certain $ International NAME TELEPHONE NAME TELEPHONE HANDLING / $ items. 6See instructions. S HARDTHIRD PARTY’S COMPANY NAME CHARGE SATURDAY SATURDAY ( See ) instructions on back. Call 1-800-PICK-UPS (800-742-5877) PICKUP DELIVERY $ for additional information. 020191125012609TOTAL 10/00 W See instructions. $ See instructions. COMPANY COMPANY SCOPIESTREET ADDRESS CHARGES

SE PRES INSURED VALUE ped via UPS international service, in which case the maximum liability per package assumed by the applicable insurance TRACKING NUMBER $ including costume shippedjewelry) via UPS international in service, which case the maximum is value $500 per package. The ® 8 BILL BILL THIRD Contents are automatically of $100. The xcess maximum liability per package assumed by the applicable company insurance shall not $50,000 (less exceed 1Z 123 456 21 1234 567 8 ed by this receipt is $100, which is a reasonable value under the circumstances surrounding the transportation. In addition, th $ BILL RECEIVER PARTY CREDIT Americanprotected Expressup to $100. For insuredCHECK Dangerous Goods PLEA SHIPPER OPTIONAL CARD value over $100, see instructions. AMOUNT STREET ADDRESS AKING 3 METHOD DOMESTIC ONLY Diner’s Club STREET ADDRESS 1 SHIPMENTDEPT./F LR.FROMResidential CITY AND STATE SERVICESZIP CODE – UPS Next Day Air (may also be OF DiscoverC.O.D. MasterCard SHIPPER’S UPS ACCOUNT NO. PAYMENT If C.O.D., enter amount to be $ $ AREUPS M Visacollected and attach completed UPS C.O.D. tag to package. AMOUNT CITY AND STATE ACCOUNT ZIP CODE RECORD ACCOUNT NO. IN SECTION 8 CITY AND STATE ZIP CODE The shipper authorizes UPS to act as forwarding agent for export control and customs purposes. The shipper certifies that these commodities, technology or software were YOU NO. exported from the United States in accordance with the Export Administration Regulations. Diversion contrary to U.S. law is prohibited. VERBAL CONFIRMATION OF DELIVERY SM REFERENCE NUMBER 10 SHIPPER’S RECEIVER’S / THIRD PARTY’S UPS ACCT. NO. ODRATE M AJOROF S CHIPMENTREDIT CARD NO. EXPIRATION $ 9 See instructions. service is not SIGNATURE / / DATE the value in excess of the maximum. of in excess the value package assumed by UPS shall not exceed $100, regardless of the purchase of insurance for protection in excess of $100. The max of in excess protection for insurance of the purchase of regardless $100, exceed UPS shall not by package assumed in which case the for packages liability maximum shipped per $50,000 $100), via (less package except a Center, assum UPS Letter X Unless a greater value is in recorded writing on this receipt, the shipper agrees that the released value of each package cover the transportation. In addition, the maximum value per package is $50,000, except for packages shipped via a UPS Letter Center, 2 EXTREMELY URGENT DELIVERY TO 7 used for UPS Worldwide Express ) ADDITIONAL An Additional Handling Charge applies /for certain AME ELEPHONE N NAME T TELEPHONE HANDLING $ THIRD PARTY’S COMPANY NAME items. See instructions.

CHARGE in which case the maximum value is $500 per package. The maximum liability per ed by the applicable insurance company shall not exceed $500 of shall $100), ed (less company regardless by the not exceed applicable insurance

( ) S HARD 0201952542609 10/00 W exceed shall not company the applicable insurance by imum liability per package assumed

TOTAL surrounding circumstances the under value is which a is $100, reasonable ed by receipt this COMPANY COMPANY SE PRES S TREETCOPIES ADDRESS CHARGES $ available when ® BILL BILL BILL THIRD CREDIT 8 CHECK SHIPPER RECEIVER PARTY CARD American Express STREET ADDRESS STREET ADDRESS PLEA DEPT./FAKINGLR. Residential 3CITY AND STATE ZIP CODE METHOD Diner’s Club OF Discover – UPS Next Day Air Saver MasterCard PAYMENT Visa ARE M The shipper authorizes UPS to act as forwarding agent for export control and customs purposes. The shipper certifies that these commodities, technology CITY AND STATE (INCLUDE COUNTRYITY IF INTERNATIONAL)ND TATE ZIP CODE ODE RECORD ACCOUNT NO. IN SECTION 9 using this manual C A S ZIP C YOU or software were exported from the United States in accordance with the Export Administration Regulations. Diversion contrary to U.S. law is prohibited. 10 SHIPPER’S

9 RECEIVER’S / THIRD PARTY’S UPS ACCT. NO. OR MAJOR CREDIT CARD Unless a greater value is N recorded in writing on this receipt, the shipper agrees that the released value maximum per value package of for is packages $50,000, or except shipped packages via (not containing jewelry each a UPS Letter Center, package cover O. maximum liability per package assumed by UPS shall $100, of regardless not the exceed purchase of in for protection insurance e $100), except for packages shipped via a UPS Letter Center, or packages the maximum. of containing in excess the value of $100), regardless $500 (less jewelry shall exceed not company (not including costume jewelry) ship EXPIRATION SIGNATURE X DATE 2 EXTREMELY URGENT DELIVERY TO ® DATE OF SHIPMENT / NAME TELEPHONE / / THIRD PARTY’S COMPANY NAME documentation. – UPS 2nd Day Air A.M. ( ) 0101911202609 10/00 W COMPANY STREET ADDRESS

® STREET ADDRESS DEPT./FLR. Residential CITY AND STATE ZIP CODE CITY AND STATE ZIP CODE The shipper authorizes UPS to act as forwarding agent for export control and customs purposes. The shipper certifies that these commodities, technology or software were exported from the United States in accordance with the Export Administration Regulations. Diversion contrary to U.S. law is prohibited. Note: Be sure to – UPS 2nd Day Air ATE F HIPMENT 10 SHIPPER’S D O S SIGNATURE / / X Unless a greater value is in recorded writing on this receipt, the shipper agrees that the released value of each package cover the transportation. In addition, the maximum value per package is $50,000, except for $100. The max packages of shipped in excess protection via for insurance of a the purchase of regardless UPS $100, Letter exceed UPS shall not by Center, package assumed in which case the for packages liability maximum shipped per via $50,000 $100), (less package a except Center, assum UPS Letter the maximum. of in excess the value This form not needed with UPS Internet Shipping at UPS.com 0201911262609 1/05 UPS COPY keep the second For Saturday delivery, each Express copy of the ship- Envelope or package must bear ping document a Saturday Delivery routing label. for yourself.

UPS 3 Day SelectSM Same-Day Pickup and UPS Ground Same-Day Pickup Shipping Documents

4 3 WEIGHT OVERSIZE SHIPPER WHOLE LBS. ONLY UPS Ground S.D.P. OS 1 OS 2 OS 3/LP RELEASE These documents are designed WEIGHT G

Shipping Document CHARGES 45 See instructions on back. Visit UPS.com or call 1-800-PICK-UPS GROUND (800-742-5877) for additional information. S.D.P. $ SHIPPING for convenience, by combining CHARGES TRACKING NUMBER K969 491 268 9 1 SHIPMENT FROM 56 INSURED VALUE $ SHIPPER’S UPS ACCOUNT NO. Contents are automatically $ UPS protected up to $100. For insured value over $100, see instructions. AMOUNT ACCOUNT OPTIONAL NO. SERVICES an address label, a tracking label REFERENCE NUMBER C.O.D. shipping may be available at UPS.com.

67 ADDITIONAL An Additional Handling Charge applies for certain NAME TELEPHONE HANDLING $ d by UPS shall not exceed $100, regardless of the purchase of insurance for

items. See instructions. 0,000 (less $100), regardless of the value in excess of the maximum. Claims not CHARGE ed by this receipt is $100, which is a reasonable value under the circumstances S HARD delivery has elapsed, are waived. Neither UPS nor the applicable insurance company 4 TOTAL 3 $ WEIGHT DIMENSIONAL LARGE AIR SHIPPER COMPANY CHARGES 3 and a shipping record into one form. COPIES SM WHOLE LBS. ONLY WEIGHT PACKAGE RELEASE UPS 3 Day Select S.D.P. WEIGHT IF APPLICABLE SE PRES G 3 87 3 BILL BILL BILL THIRD CREDIT PLEA METHOD American Express CHECK STREET ADDRESS AKIN SHIPPER RECEIVER PARTY CARD Diner’s Club OF Discover ShippingPAYMENT DocumentMasterCard CHARGES ARE M Visa 4 RECORD ACCOUNT NO. IN SECTION 8 5 CITY AND STATE SeeZIP instructions CODE on back. Visit UPS.com or call 1-800-PICK-UPS 3 DAY Follow the detailed preparation YOU 8 RECEIVER’S / THIRD PARTY’S UPS ACCT. NO. OR MAJOR CREDIT CARD NO. SELECT EXPIRATION (800-742-5877) for additional 9 information. $ S.D.P. DATE SHIPPING 2 DELIVERY TO TRACKING NUMBER Q969 491 268 9 CHARGES THIRD PARTY’S COMPANY NAME NAME TELEPHONE 56 1 SHIPMENT FROM INSURED VALUE ( ) SHIPPER’S Contents are automatically $ UPS ACCOUNT NSO.TREET ADDRESS protected up to $100. For insured $ UPS value over $100, see instructions. AMOUNT instructions printed on the reverse COMPANY ACCOUNT OPTIONAL NO. SERVICES REFERENCE NUMBER CITY AND STATE ZIP CODE C.O.D. shipping is available at UPS.com. STREET ADDRESS DEPT./FLR. Residential Delivery 67 ADDITIONAL An Additional Handling Charge applies for certain NAME The shipper authorizes UPS to act as forwarding agent forT exportELEPHONE control and customs purposes. The shipper certifies thatHANDLING these commodities, technology $ d by UPS shall not exceed $100, regardless of the purchase of insurance for or software were exported from the United States in accordance with the Export Administration Regulations. Diversion contrary to U.S. law is prohibited. items. See instructions. 0,000 (less $100), regardless of the value in excess of the maximum. Claims not CHARGE ed by this receipt is $100, which is a reasonable value under the circumstances

CITY AND STATE ZIP CODE delivery has elapsed, are waived. Neither UPS nor the applicable insurance company side of each form. Attach the 109 S HARD DATE OF SHIPMENT SHIPPER’S TOTAL COMPANY SIGNATURE $ X COPIES CHARGES Unless a greater value is recorded in writing surrounding on the this transportation. receipt, In the addition, the shipper maximum agrees value that per protection the in package excess of released $100. The is maximum value liability $50,000. per package of assumed The by the each maximum applicable insurance package company liability shall not per cover exceed $5 package made within 9 assume months after delivery of the package or, in the case of non-delivery, within 9 months after a reasonable time shall be liable for any special, incidental, or consequential damages. for AllSE shipments PRES are subject to the terms contained in the UPS Tariff and Terms and Conditions of Service, whichG are available3 at UPS.com and local UPS 78 offices. 021295 1/04 MW BILL BILL BILL THIRD CREDIT STREET ADDRESS PLEA METHOD American Express CHECK This form isAKIN not required when shipping from UPS.com. SHIPPER RECEIVER PARTY CARD Diner’s Club OF Discover PAYMENT MasterCard completed form to the package ARE M Visa CITY AND STATE ZIP CODE RECORD ACCOUNT NO. IN SECTION 8 YOU 89 RECEIVER’S / THIRD PARTY’S UPS ACCT. NO. OR MAJOR CREDIT CARD NO. EXPIRATION DATE ® 2 DELIVERY TO NAME TELEPHONE THIRD PARTY’S COMPANY NAME and call 1-800-PICK-UPS to ( ) STREET ADDRESS COMPANY

CITY AND STATE ZIP CODE TREET DDRESS EPT. LR. Residential S A D /F Delivery schedule a same-day pickup. The shipper authorizes UPS to act as forwarding agent for export control and customs purposes. The shipper certifies that these commodities, technology or software were exported from the United States in accordance with the Export Administration Regulations. Diversion contrary to U.S. law is prohibited. CITY AND STATE ZIP CODE 109 SHIPPER’S DATE OF SHIPMENT SIGNATURE Unless a greater value is recorded in writing surrounding on the this transportation. receipt, In the addition, the shipper maximum agrees value that per protection the in package excess of released $100. The is maximum value liability $50,000. per package of assumed The by the each maximum applicable insurance package company liability shall not per cover exceed $5 package made within 9 assume months after delivery of the package or, in the case of non-delivery, within 9 months after a reasonable time for X shall be liable for any special, incidental, or consequential damages. All shipments are subject to the terms contained in the UPS Tariff and Terms and Conditions of Service, which are available at UPS.com and local UPS offices. 028689 1/04 MW A $5 per package service fee This form is not required when shipping from UPS.com. applies to all packages. 110

Documentation Manual Processing UPS Worldwide Services Waybill

A manual recording option designed – The UPS Waybill helps you or your shipments to the same recipient, for your routine international ship- customers reconcile the charges. only the lead package requires a ments. The UPS Waybill serves as waybill. Each additional package – Shipments using the waybill are a checklist for customs and other must have an address label and a UPS covered by applicable UPS service government information required Worldwide Services Tracking Label. guarantees. For details, call the in your declaration. UPS International Customer Service Detailed preparation instructions – Detailed information fields Center at 1-800-782-7892. are included on the reverse side to fully address your shipment of the waybill. When you use a UPS Worldwide and to include required customs Services Waybill for multiple-package information. – Various billing options to specify how payment of charges is handled. – Shipment-level detail enables ship- ment pricing and shipment tracking.

– With your authorization, the U.S. Shipper’s Export Declaration

(S.E.D.) can be prepared by UPS

on your behalf.

Documenting an Export Shipment

UPS uses export/import documents international service make it easy WorldShip 5.0 or higher and some you prepare to properly declare to complete an invoice, an S.E.D., UPS OnLine Compatible vendor your shipment to customs in both a Certificate of Origin or a NAFTA shipping systems connect to the country of export and the country Certificate. AESDirect to allow customers of import. The required documents to file their S.E.D. electronically UPS WorldShip, UPS Internet are submitted to customs to deter- with the Census Bureau and U.S. Shipping and UPS CampusShip mine the applicable duties and Customs and Border Protection. prompt you to complete required taxes in the destination country. export documentation as you UPS will charge a fee of $10 per This documentation may include: process an international shipment. shipment when asked to create – An invoice. Additionally, WorldShip enables you and file an S.E.D. on behalf of the – A U.S. Shipper’s Export Declaration to automate your international shipper. All required data must be (S.E.D.). documentation preparation through provided and Power of Attorney – A Certificate of Origin or a North data import capabilities. granted. American Free Trade Agreement In order to file an S.E.D. electroni- Use your WorldShip, UPS Internet (NAFTA) Certificate of Origin. cally, users can log in directly to Shipping, UPS CampusShipor UPS – Other documents based on value, the U.S. Government Automated OnLine Compatible vendor shipping nature and destination of shipment. Export System (AES) Web site at system that supports full interna- aesdirect.gov to obtain the appro- tional service or fill out a UPS UPS WorldShip®, UPS Internet Note: International priate information for completing Worldwide Services Waybill. Shipping, UPS CampusShipTM and Dangerous Goods their UPS shipment. UPS recom- UPS OnLine® Compatible vendor service requires mends electronic filing as the a contract. shipping systems that support full preferred method for S.E.D. filing. PROCESS YOUR SHIPMENT 111

Documenting an Export Shipment (continued)

Document Shipments: A blank invoice can be found on page and two copies of a commercial A document is generally defined 113 or at UPS.com®*. In addition, a invoice, a Certificate of Origin is as a written, typed or printed sample copy of a completed invoice required to clear customs in many communication of no commercial is available for review at UPS.com. countries. Call 1-800-782-7892 value. Call 1-800-782-7892 for to determine if your shipment will Prepare an S.E.D.: a list of items that are classified require a Certificate of Origin. One copy of the S.E.D. is required if: as documents in your destination A blank Certificate of Origin can be country. International documents – Any single schedule B commodity, found on page 117 or at UPS.com*. shipped in an Express Envelope technology or software in the In addition, a sample copy of a or in any other packaging generally shipment is valued at more than completed Certificate of Origin is do not require an invoice. $2,500 (U.S.). This also applies to shipments between the United available for review at UPS.com. States and Puerto Rico. Complete a NAFTA Certificate of – An export license or license Origin for shipments to Canada exemption is required, regardless and Mexico: of the value of the contents For goods that are made in a NAFTA

of the shipment.

country and meet NAFTA eligibility

An S.E.D. is not required for ship- requirements, a NAFTA Certificate ments to Canada unless the com- of Origin should be included along modities are being exported under with one original and two copies an export license or license exemp- of the commercial invoice. This tion or the shipment is destined certificate will allow goods that are for a third country. NAFTA-eligible originating under the NAFTA Rules of Origin to qualify A blank S.E.D. can be found on page for the reduced or eliminated duty Non-document Shipments: 115 or at UPS.com*. In addition, a provisions under the North American International shipments contain- sample copy of a completed S.E.D. Free Trade Agreement. For informa- ing items other than documents is available for review at UPS.com. tion regarding eligibility under typically require one original and the North American Free Trade two copies of a commercial invoice Important: A Destination Control Agreement, contact your local U.S. in addition to the UPS Waybill or Statement should be placed on Customs and Border Protection office. UPS OnLine-generated shipping the commercial invoice to ensure prompt delivery. The correct word- label. Packages destined for Puerto A blank NAFTA Certificate of Origin ing of the statement is shown below Rico require one original and one can be found on pages 119 and 120 and may be written, stamped or copy of a commercial invoice in or at UPS.com*. In addition, a typed on the documentation: addition to the UPS Air Shipping sample copy of a completed NAFTA Document or UPS OnLine-generated “These commodities, technology Certificate of Origin is available *This form can be shipping label. or software were exported from for review at UPS.com. downloaded from the United States in accordance UPS.com/intl_forms. Please call 1-800-782-7892 for with the Export Administration Enclose all required export docu- – Visit specific country requirements. Regulations. Diversion contrary mentation in the UPS Waybill pouch UPS.com/globaladvisor or in an envelope marked “Export Business or personal stationery may to U.S. law is prohibited.” to download or for Documents.” Securely affix pouch be used if it contains all the infor- help with international Complete a Certificate of Origin: or envelope to the lead package. shipping documents. mation shown on the blank invoice. In addition to the one original

Using a UPS Routing Form

Take advantage of UPS-guaranteed A blank Routing Form can be found and Labels” section under import delivery options including on pages 121 and 122. the Support tab at UPS.com, fixed import rates. Use the Routing and then click on “Download.” This form can also be completed Form to instruct your international online and printed; go to “Routing business partners to ship to you Form” in the “Documentation using UPS. This page intentionally left blank. PROCESS YOUR SHIPMENT 113

SHIPPER INFORMATION: Invoice Tax ID/VAT No.: Date: Contact Name: Company Name: Bill of Lading/Air Waybill No.: Company Address:

Invoice Number: City: Purchase Order No.: State/Province: Postal Code: Terms of Sale (Incoterm): Country: Telephone No.: Reason for Export: E-Mail ID: SHIP TO: SOLD TO: Tax ID/VAT No.: Tax ID/VAT No.: Contact Name: Contact Name: Company Name: Company Name: Company Address: Company Address:

City: City: State/Province: State/Province: Postal Code: Postal Code: Country: Country: Telephone No.: Telephone No.: E-Mail ID: E-Mail ID:

No. Unit of Description of Goods Country Unit Units Measure (include Harmonized Tariff Number if known) of Origin Value Total Value

Additional Comments: Invoice Line Total: Discount/Rebate: Invoice Sub-Total: Freight Charges: Declaration Statement: Insurance: Other (Specify type) : Invoice Total Amount: Currency Code:

Shipper Signature/Title Date: Total Number of Packages: Total Weight (indicate LBS or KGS):

These commodities, technology or software were exported from the United States in accordance with the Export Administration Regulations. Diversion contrary to U.S. law is prohibited. This page intentionally left blank. PROCESS YOUR SHIPMENT 115

U.S. DEPARTMENT OF COMMERCE – Economics and Statistics Administration – U.S. CENSUS BUREAU – BUREAU OF EXPORT ADMINISTRATION FORM 7525-V (7-18-2003) SHIPPER’S EXPORT DECLARATION OMB No. 0607-0152 11a. U.S. PRINCIPAL PARTY IN INTEREST (USPPI) (Complete name and address)

ZIP CODE 2. DATE OF EXPORTATION 3. TRANSPORTATION REFERENCE NO.

11b. USPPI’S EIN (IRS) OR ID NO. c. PARTIES TO TRANSACTION Related Non-related 14a. ULTIMATE CONSIGNEE (Complete name and address)

14b. INTERMEDIATE CONSIGNEE (Complete name and address)

15a. FORWARDING AGENT (Complete name and address)

15b. FORWARDING AGENT’S EIN (IRS) NO. 6. POINT (STATE) OF ORIGIN OR FTZ NO. 7. COUNTRY OF ULTIMATE DESTINATION

18. LOADING PIER (Vessel only) 19. METHOD OF TRANSPORTATION (Specify) 14. CARRIER IDENTIFICATION CODE 15. SHIPMENT REFERENCE NO.

10. EXPORTING CARRIER 11. PORT OF EXPORT 16. ENTRY NUMBER 17. HAZARDOUS MATERIALS Yes No

12. PORT OF UNLOADING (Vessel and air only) 13. CONTAINERIZED (Vessel only) 18. IN BOND CODE 19. ROUTED EXPORT TRANSACTION Yes No Yes No

20. SCHEDULE B DESCRIPTION OF COMMODITIES (Use columns 22-24) VALUE (U.S. dollars, omit cents) D/F SCHEDULE B NUMBER QUANTITY – SHIPPING WEIGHT VIN/PRODUCT NUMBER/ (Selling price or cost if not or M SCHEDULE B UNIT(S) (Kilograms) VEHICLE TITLE NUMBER sold) (21) (22) (23) (24) (25) (26)

27. LICENSE NO./LICENSE EXCEPTION SYMBOL/AUTHORIZATION 28. ECCN (When required)

29. Duly authorized officer or employee The USPPI authorizes the forwarder named above to act as forwarding agent for export control and customs purposes. 30. I certify that all statements made and all information contained herein are true and correct and that I have read and understand the instructions for preparation of this document, set forth in the “Correct Way to Fill Out the Shipper’s Export Declaration.” I understand that civil and criminal penalties, including forfeiture and sale, may be imposed for making false or fraudulent statements herein, failing to provide the requested information or for violation of U.S. laws on exportation (13 U.S.C. Sec. 305; 22 U.S.C. Sec. 401; 18 U.S.C. Sec. 1001; 50 U.S.C. App. 2410). Signature Confidential – Shipper’s Export Declarations (or any successor document) wherever located, shall be exempt from public disclosure unless the Secretary determines that such exemption would be contrary to the national interest (Title 13, Chapter 9, Section 301 (g)). Title Export shipments are subject to inspection by U.S. Customs Service and/or Office of Export Enforcement. Date 31. (When required)

Telephone No. (Include Area Code) E-mail address

This form may be printed by private parties provided it conforms to the official form. For sale by the Superintendent of Documents, Government Office, Washington, DC 20402, and local Customs District Directors. The “Correct Way to Fill Out the Shipper’s Export Declaration” is available from the U.S. Census Bureau, Washington, DC 20233. This page intentionally left blank. PROCESS YOUR SHIPMENT 117

US Certificate of Origin

The undersigned (Owner or Agent)

(Name and Address of Shipper)

declares that the following mentioned goods shipped on on the date consigned to:

are the product of the United States of America.

NO. OF PKGS WEIGHT IN KILOS MARKS AND NUMBERSBOXES DESCRIPTION OR CASES GROSS

Bill of Lading Air Waybill No.:

Sworn to before me

this day of 20 Signature of Owner or Agent

The ,

a recognized Chamber of Commerce under the laws of the State of , has examined the manufacturer’s invoice or shipper’s affidavit concerning the origin of the merchandise and according to the best of its knowledge and belief, finds that the products named originated in the United States of North America.

Secretary This page intentionally left blank. PROCESS YOUR SHIPMENT 119

DEPARTMENT OF THE TREASURY See Instruction Sheet for UNITED STATES CUSTOMS SERVICE Paperwork Reduction Act Notice

NORTH AMERICAN FREE TRADE AGREEMENT CERTIFICATE OF ORIGIN

Please print or type 19 CFR 181.11, 181.22 Bill of Lading / Air Waybill No.: 1. EXPORTER NAME AND ADDRESS 2. BLANKET PERIOD (DD/MM/YY)

FROM

TO TAX IDENTIFICATION NUMBER: 3. PRODUCER NAME AND ADDRESS 4. IMPORTER NAME AND ADDRESS

TAX IDENTIFICATION NUMBER: TAX IDENTIFICATION NUMBER:

5. 6. 7. 8. 9. 10. DESCRIPTION OF GOOD(S) HS TARIFF PREFERENCE PRODUCER NET COST COUNTRY CLASSIFICATION CRITERION OF ORIGIN NUMBER

I CERTIFY THAT: • THE INFORMATION ON THIS DOCUMENT IS TRUE AND ACCURATE AND I ASSUME THE RESPONSIBILITY FOR PROVING SUCH REP- RESENTATIONS. I UNDERSTAND THAT I AM LIABLE FOR ANY FALSE STATEMENTS OR MATERIAL OMISSIONS MADE ON OR IN CON- NECTION WITH THIS DOCUMENT; • I AGREE TO MAINTAIN, AND PRESENT UPON REQUEST, DOCUMENTATION NECESSARY TO SUPPORT THIS CERTIFICATE, AND TO INFORM, IN WRITING, ALL PERSONS TO WHOM THE CERTIFICATE WAS GIVEN OF ANY CHANGES THAT COULD AFFECT THE ACCU- RACY OR VALIDITY OF THIS CERTIFICATE; • THE GOODS ORIGINATED IN THE TERRITORY OF ONE OR MORE OF THE PARTIES, AND COMPLY WITH THE ORIGIN REQUIREMENTS SPECIFIED FOR THOSE GOODS IN THE NORTH AMERICAN FREE TRADE AGREEMENT, AND UNLESS SPECIFICALLY EXEMPTED IN ARTICLE 411 OR ANNEX 401, THERE HAS BEEN NO FURTHER PRODUCTION OR ANY OTHER OPERATION OUTSIDE THE TERRITORIES OF THE PARTIES; AND • THIS CERTIFICATE CONSISTS OF PAGES, INCLUDING ALL ATTACHMENTS. 11a. AUTHORIZED SIGNATURE 11b. COMPANY

11c. NAME (Print or Type) 11d. TITLE 11.

11e. DATE (DD/MM/YY) 11f. (Voice) (Facsimile) TELEPHONE NUMBER Based on Customs Form 434 120

PAPERWORK REDUCTION ACT NOTICE: This information is needed to carry out The estimated average burden associated with this collection of information is 15 minutes per respond- the terms of the North American Free Trade Agreement (NAFTA). NAFTA requires ent or recordkeeper depending on individual circumstances. Comments concerning the accuracy of that, upon request, an importer must provide Customs with proof of the exporter’s writ- this burden estimate and suggestions for reducing this burden should be directed to U.S. ten certification of the origin of the goods. The certification is essential to substantiate Customs Service, Paperwork Management Branch, Washington DC 20229. Do not send compliance with the rules of origin under the Agreement. You are required to give us completed forms to this office. this information to obtain a benefit. NORTH AMERICAN FREE TRADE AGREEMENT CERTIFICATE OF ORIGIN INSTRUCTIONS For purposes of obtaining preferential tariff treatment, this document must be completed legibly and in full by the exporter and be in the possession of the importer at the time the declaration is made. This document may also be completed volun- tarily by the producer for use by the exporter. Please print or type:

FIELD 1: State the full legal name, address (including country) and legal tax identification number of the exporter. Legal taxation number is: in Canada, employer number or importer/exporter number assigned by Revenue Canada; in Mexico, federal taxpayer’s registry number (RFC); and in the United States, employer’s identification number or Social Security Number. FIELD 2: Complete field if the Certificate covers multiple shipments of identical goods as described in Field #5 that are imported into a NAFTA country for a specified period of up to one year (the blanket period). “FROM” is the date upon which the Certificate becomes applicable to the good covered by the blanket Certificate (it may be prior to the date of signing this Certificate). “TO” is the date upon which the blanket period expires. The importa- tion of a good for which preferential treatment is claimed based on this Certificate must occur between these dates. FIELD 3: State the full legal name, address (including country) and legal tax identification number, as defined in Field #1, of the producer. If more than one producer’s good is included on the Certificate, attach a list of additional producers, including the legal name, address (including country) and legal tax identification number, cross-referenced to the good described in Field #5. If you wish this information to be confidential, it is acceptable to state “Available to Customs upon request”. If the producer and the exporter are the same, complete field with “SAME”. If the producer is unknown, it is acceptable to state “UNKNOWN”. FIELD 4: State the full legal name, address (including country) and legal tax identification number, as defined in Field #1, of the importer. If the importer is not known, state “UNKNOWN”; if multiple importers, state “VARIOUS”. FIELD 5: Provide a full description of each good. The description should be sufficient to relate it to the invoice description and to the Harmonized System (H.S.) description of the good. If the Certificate covers a single shipment of a good, include the invoice number as shown on the commercial in- voice. If not known, indicate another unique reference number, such as the shipping order number. FIELD 6: For each good described in Field #5, identify the H.S. tariff classification to six digits. If the good is subject to a specific rule of origin in Annex 401 that requires eight digits, identify to eight digits, using the H.S. tariff classification of the country into whose territory the good is imported. FIELD 7: For each good described in Field #5, state which criterion (A through F) is applicable. The rules of origin are contained in Chapter Four and Annex 401. Additional rules are described in Annex 703.2 (certain agricultural goods), Annex 300-B, Appendix 6 (certain textile goods) and Annex 308.1 (certain automatic data processing goods and their parts). NOTE: In order to be entitled to preferential tariff treatment, each good must meet at least one of the criteria below. Preference Criteria A The good is “wholly obtained or produced entirely” in the territory of one or more of the NAFTA countries as referenced in Article 415. Note: The purchase of a good in the territory does not necessarily render it “wholly obtained or produced”. If the good is an agricultural good, see also criterion F and Annex 703.2. (Reference: Article 401(a) and 415) B The good is produced entirely in the territory of one or more of the NAFTA countries and satisfies the specific rule of origin, set out in Annex 401, that applies to its tariff classification. The rule may include a tariff classification change, regional value-content requirement, or a combination there- of. The good must also satisfy all other applicable requirements of Chapter Four. If the good is an agricultural good, see also criterion F and Annex 703.2. (Reference: Article 401(b)) C The good is produced entirely in the territory of one or more of the NAFTA countries exclusively from originating materials. Under this criterion, one or more of the materials may not fall within the definition of “wholly produced or obtained”, as set out in Article 415. All materials used in the produc- tion of the good must qualify as “originating” by meeting the rules of Article 401(a) through (d). If the good is an agricultural good, see also criterion F and Annex 703.2. (Reference: Article 401(c)) D Goods are produced in the territory of one or more of the NAFTA countries but do not meet the applicable rule of origin, set out in Annex 401, be- cause certain non-originating materials do not undergo the required change in tariff classification. The goods do nonetheless meet the regional val- ue-content requirement specified in Article 401(d). This criterion is limited to the following two circumstances: 1. The good was imported into the territory of a NAFTA country in an unassembled or disassembled form but was classified as an assembled good, pursuant to H.S. General Rule of Interpretation 2(a), or 2. The good incorporated one or more non-originating materials, provided for as parts under the H.S., which could not undergo a change in tariff classification because the heading provided for both the good and its parts and was not further subdivided into subheadings, or the subheading provided for both the good and its parts and was not further subdivided. NOTE: This criterion does not apply to Chapters 61 through 63 of the H.S. (Reference: Article 401(d)) E Certain automatic data processing goods and their parts, specified in Annex 308.1, that do not originate in the territory are considered originating upon importation into the territory of a NAFTA country from the territory of another NAFTA country when the most-favored-nation tariff rate of the good conforms to the rate established in Annex 308.1 and is common to all NAFTA countries. (Reference: Annex 308.1) F The good is an originating agricultural good under preference criterion A, B, or C above and is not subject to a quantitative restriction in the import- ing NAFTA country because it is a “qualifying good” as defined in Annex 703.2, Section A or B (please specify). A good listed in Appendix 703.2B.7 is also exempt from quantitative restrictions and is eligible for NAFTA preferential tariff treatment if it meets the definition of “qualifying good” in Sec- tion A of Annex 703.2. NOTE 1: This criterion does not apply to goods that wholly originate in Canada or the United States and are import- ed into either country. NOTE 2: A tariff rate quota is not a quantitative restriction. FIELD 8: For each good described in Field #5, state “YES” if you are the producer of the good. If you are not the producer of the good, state “NO” followed by (1), (2), or (3), depending on whether this certificate was based upon: (1) your knowledge of whether the good qualifies as an originating good; (2) your reliance on the producer’s written representation (other than a Certificate of Origin) that the good qualifies as an originating good; or (3) a completed and signed Certificate for the good, voluntarily provided to the exporter by the producer. FIELD 9: For each good described in Field #5, where the good is subject to a regional value content (RVC) requirement, indicate “NC” if the RVC is calculated according to the net cost method; otherwise, indicate “NO”. If the RVC is calculated over a period of time, further identify the beginning and ending dates (DD/MM/YY) of that period. (Reference: Articles 402.1, 402.5) FIELD 10: Identify the name of the country (“MX” or “US” for agricultural and textile goods exported to Canada; “US” or “CA” for all goods exported to Mexico; or “CA” or “MX” for all goods exported to the United States) to which the preferential rate of customs duty applies, as set out in Annex 302.2, in ac- cordance with the Marking Rules or in each party’s schedule of tariff elimination. For all other originating goods exported to Canada, indicate appropriately “MX” or “US” if the goods originate in that NAFTA country, within the meaning of the NAFTA Rules of Origin Regulations, and any subsequent processing in the other NAFTA country does not increase the transaction value of the goods by more than seven percent; otherwise “JNT” for joint production. (Reference: Annex 302.2) FIELD 11: This field must be completed, signed, and dated by the exporter. When the Certificate is completed by the producer for use by the exporter, it must be completed, signed, and dated by the producer. The date must be the date the Certificate was completed and signed.

Based on Customs Form 434 (Back) PROCESS YOUR SHIPMENT 121 122 PROCESS YOUR SHIPMENT 123

Other Charges Domestic

The following information applies validated by UPS may be incorrect account number for a consignee to all levels of UPS domestic service or incomplete for purposes of or third party who fails to pay the except UPS SonicAir®, unless other- completing delivery, and may shipping charges: wise indicated. be corrected by UPS. If the correct – A $10 charge per package will be or complete address is secured, Additional Handling assessed for shipments with a UPS will attempt delivery, the An Additional Handling charge of $5 missing or invalid account number. shipper will be provided with the may be applied to the following: Additionally, if the consignee or correct address and an Address third party fails to pay the shipping – Any article that is encased in an Correction charge will be assessed: charges, the original shipper will outside made – $10 for UPS Next Day Air® be billed the shipping charges. of metal or wood. Early A.M.®, UPS Next Day Air®, Over Maximum Limits – Any item, such as a , , UPS Next Day Air Saver®, UPS 2nd Packages with an actual weight or tire, that is not fully encased Day Air A.M.®, UPS 2nd Day Air® of more than 150 pounds, or that in a corrugated cardboard shipping and UPS 3 Day SelectSM. container. exceed 108 inches in length, or – $5 for UPS Ground. exceed a total of 165 inches in – Any package with the longest side length and girth combined, as exceeding 60 inches or its second- For customers using UPS ® measured to determine their bill- longest side exceeding 30 inches. WorldShip , UPS Internet Shipping or UPS CampusShipTM, city, state able weight, are not accepted for – Any package qualifying as a Large and ZIP Code combinations are transportation. If found in the UPS Air Package. automatically validated within each system, they are subject to one – An Additional Handling charge system. UPS Internet Shipping and of the following additional charges: will not be assessed to packages UPS CampusShip can validate your – Over Maximum Weight: $50 qualifying for a Large Package address against our street level – Over Maximum Length: $50 Surcharge. address database. – Over Maximum Size: $50 UPS also reserves the right to assess Destination Outside Service Area Refer to the “Terms and Conditions” the charge for any package that, If delivery of a UPS Next Day Air beginning on page 138 and the UPS in UPS’s sole discretion, requires Early A.M. shipment is requested to Tariff at UPS.com for details. special handling. a destination outside the Early A.M. Address Correction service area, UPS reserves the right Pickup of Return If UPS is unable to deliver any to assess a billing adjustment fee Service Shipments package as addressed by the shipper of $10 per shipment. A Pickup charge of $10 will be assessed when a pickup is requested or if the package has an incorrect Missing/Invalid Account for a UPS 3 Day Select or UPS or incomplete address, UPS will Number or Refusal Fee Ground Return Service package determine and make reasonable An account number is invalid if it when no other packages are efforts to secure the correct or is not the correct account number shipped. complete address. An address for the bill-to party, or if it is the 124

Other Charges International

The following information applies account number for a consignee Over Maximum Limits to all levels of UPS international or third party who fails to pay the Packages with an actual weight service except UPS SonicAir®, shipping charges: of more than 150 pounds, or that unless otherwise indicated. – A $10 charge per shipment will be exceed 108 inches in length, or exceed a total of 165 inches in Address Correction assessed for international shipments length and girth combined, as If UPS is unable to deliver any with a missing or invalid account measured to determine their bill- package as addressed by the number. Additionally, if the con- able weight, are not accepted for shipper or if the package has an signee or third party fails to pay transportation. If found in the UPS incorrect or incomplete address, the shipping charges, the original system, they are subject to one UPS will determine and make shipper will be billed a refusal fee of the following additional charges: reasonable efforts to secure the plus the shipping charges. – Over Maximum Weight: $50 correct or complete address. An Disbursement Fee address validated by UPS may be Customers are responsible for pay- – Over Maximum Length: $50 incorrect or incomplete for purposes ment of duties and taxes. A fee of – Over Maximum Size: $50 of completing delivery, and may be two percent (minimum of $5) of Refer to the “Terms and Conditions” corrected by UPS. If the correct or the amount paid or processed by beginning on page 138 and the UPS complete address is secured, UPS UPS on behalf of the customer Tariff at UPS.com for details. will attempt delivery, the shipper will be charged. will be provided with the correct address, and an Address Correction Extended Area Surcharge charge will be assessed: An Extended Area Surcharge applies to UPS Worldwide Express Plus, – $10 for UPS Worldwide Express UPS Worldwide Express NA1, PlusSM, UPS Worldwide Express UPS Worldwide Express and UPS NA1SM, UPS Worldwide ExpressSM, Worldwide Expedited shipments UPS Worldwide ExpeditedSM for some international origins and UPS Standard To Canada. and destinations. Visit UPS.com® Missing/Invalid Account or call 1-800-782-7892 to determine Number or Refusal Fee if a particular origin or destination An account number is invalid if is classified as an Extended Area. it is not the correct account number The fee is $20 per shipment or $.20 for the bill-to party, or if it is the per pound, whichever is greater. PROCESS YOUR SHIPMENT 125

Service Restrictions

Alcoholic Beverages are only accepted in the UPS system a value of more than $50,000. Packages containing alcoholic from those customers who have a Additionally, more restrictive value beverages are accepted for trans- daily pickup account and have signed limits apply for packages shipped portation only on a contractual basis. an “Agreement for Transportation as a result of a request for service To receive service for packages of Hazardous Materials.” For addi- made through the Internet by a containing alcoholic beverages, tional information, call the UPS shipper who has a UPS Internet the shipper must sign a contract Hazardous Materials Support Center Shipping account only; packages and agree to the provisions set forth at 1-800-554-9964. returned via Print Return Label, in the approved UPS Agreement for Print and Mail Return Label, Jewelry the Transportation of Wine Shipments. Electronic Return Label or 1 UPS International shipments containing Pickup Attempt Return Services; C.O.D. jewelry (not including costume packages shipped via a UPS Drop Collect On Delivery (C.O.D.) service jewelry) are limited to a maximum Box; and Prepaid Letters. is not available for international value of $500 per package. services except for imports from Refer to the “Terms and Conditions” Maximum Length Canada. C.O.D. service is also not beginning on page 138 for more The maximum length per package available when using a UPS 3 Day information. is 108 inches or 270 centimeters. SelectSM Same-Day Pickup shipping Maximum Weight document or a UPS Ground Same- Maximum Size For domestic shipments, the maxi- Day Pickup shipping document. The maximum size per package mum actual weight per package C.O.D. service is available on is 165 inches or 419 centimeters is 150 pounds. For international UPS.com®. in length and girth combined. shipments, the maximum weight For irregularly shaped air packages, Firearms of a package may vary by destina- see page 20 for instructions. Firearms will be accepted for trans- tion or origin. Call the UPS portation only according to the terms The maximum size per import International Customer Service Center and conditions contained in the international package is 130 inches at 1-800-782-7892 for details. UPS Tariff. or 330 centimeters in length and girth combined. Hazardous Materials and International Dangerous Goods Maximum Value A contract is required for Hazardous Shippers are prohibited from Materials/International Dangerous shipping and UPS does not accept Goods service. Hazardous materials for transportation packages having 126

Service Restrictions

Restricted and It is the shipper’s responsibility to Service is limited and is subject Prohibited Articles (Export) comply with current government to certain restrictions. Call the The following items may be shipped regulations or laws applicable in UPS International Customer Service to countries outside the United each country. Shipments are subject Center at 1-800-782-7892 for States, where service is allowed, to inspection and possible delay by further details. on a contractual basis only: customs officials or representatives Note: Limited ship- The following articles are prohibited of other government agencies. ment of personal – Alcoholic beverages by UPS: effects to 16 desti- Certain countries have additional – Dangerous goods nation countries prohibited articles. For additional – Animal products, non-domesticated is available at all – Diagnostic specimens information, call the UPS – Firearms and weapons locations of The – Perishables International Customer Service TM – Furs UPS Store and UPS Center at 1-800-782-7892. Customer Centers. – Personal effects* – Ivory Restricted and *Shipment of – Plants – Live animals personal effects – Seeds Prohibited Articles (Import) The following items may be shipped It is the shipper’s responsibility to is permitted only – Tobacco to Canada. No into the United States on a contrac- comply with current government contract is required. Service is limited and is subject tual basis only: regulations or laws applicable in each country. Shipments are subject **Alcoholic beverage to certain restrictions. Call the UPS – Alcoholic beverages** to inspection and possible delay by shipments are International Customer Service – Dangerous goods accepted for trans- Center at 1-800-782-7892 for customs officials or representatives portation only further details. – Diagnostic specimens of other government agencies. to certain states. – Perishables Certain countries have additional The following articles are not prohibited articles. For additional Please call – Personal effects† 1-800-PICK-UPS® accepted for transportation by UPS information, call the UPS to determine in to countries outside the United States: – Plants International Customer Service which states UPS – Animal products, non-domesticated – Seeds Center at 1-800-782-7892. accepts alcoholic beverage shipments. – Furs – Tobacco †No contract – Live animals is required. – Firearms and weapons PROCESS YOUR SHIPMENT 127

UPS Return Services Tobacco UPS Return Services are not Packages containing tobacco provided via UPS Next Day Air® products will be accepted for trans- Early A.M.®, UPS Next Day Air portation only when the shipper Saver® and UPS 2nd Day Air and consignee are properly licensed A.M.®. (If you are not using a UPS to ship and receive such items, WorldShip®, UPS Internet Shipping, respectively, pursuant to any appli- UPS ReturnsSM on the Web, UPS cable federal, state, provincial, or CampusShipTM or UPS OnLine® local law or regulation. Packages Compatible vendor shipping system, containing tobacco products shipped packages delivered in the 48 to a consumer will only be accepted contiguous states can be retrieved for transportation as a contractual with a Call Tag via UPS Ground.) service. To receive service for pack- UPS Return Services are not per- ages containing tobacco products mitted back to the U.S. from interna- shipped to a consumer, the shipper tional countries. Hazardous Materials must sign a contract and agree requiring shipping cannot to the provisions set forth in the be retrieved via UPS Return Services. approved UPS Agreement for the Return shipments from Puerto Rico Transportation of Tobacco Products. to the United States are not per- As with all other packages, ship- mitted. See pages 146 to 147 for ments containing tobacco products value limits on Return Services pack- will only be accepted for transpor- ages. Saturday delivery is available tation when shipped in accordance for Authorized Return Service with the terms and conditions (ARS). Multi-piece shipments of the UPS Tariff. are not available for Return Services For additional service restrictions, shipped within the U.S. 50 states refer to the “Terms and Conditions” and Puerto Rico. beginning on page 138 in this guide. To view the UPS Tariff, visit UPS.com®. 128

Access to UPS Whether you use UPS WorldShip®, UPS Internet Shipping* or UPS CampusShipTM, sending your shipment is easy. Arrange for a pickup… or drop it off at any of these convenient locations. It’s your choice.

Automatic Daily Pickup packages on UPS.com/pickup The UPS Store locations also offer Customers who receive a daily UPS will first need to generate a UPS a full portfolio of business services pickup can always count on their Shipping Label using UPS Internet including copying and document service provider to pick up any Shipping or other approved UPS finishing, faxing, notary, mailbox packages that are ready. See page shipping system. Otherwise, call services, packaging supplies and 148 for Weekly Service Charges. 1-800-PICK-UPS. services, wi-fi-wireless Internet

SM connectivity and UPS international, UPS On-Call Pickup SM For UPS 3 Day Select overnight and ground services. To UPS On-Call Pickup service gives and UPS Ground locate The UPS Store, select “Find you the convenience of having your Schedule Same Future Locations” under the Shipping tab shipment picked up at your home a Pickup Day Day on UPS.com®, call 1-800-PICK-UPS or office simply by scheduling your UPS.com/pickup $4 $2 or go to theupsstore.com. pickup via UPS.com/pickup or ® by calling 1-800-PICK-UPS®. 1-800-PICK-UPS $5 $4 UPS Drop Box This service is available Monday You can use Drop Boxes for Express through Friday for all UPS services. In most areas, you can request Envelopes and Paks shipped via ® ® Additionally, Saturday pickup is same-day pickup. Otherwise, you UPS Next Day Air Early A.M. , ® available for all UPS Next Day Air can schedule a pickup in advance UPS Next Day Air, UPS Next Day ® ® ® and UPS 2nd Day Air services. for the next business day, or later Air Saver , UPS 2nd Day Air A.M. , There is no charge for international in the week, regardless of where UPS 2nd Day Air, UPS Worldwide SM export On-Call Pickup you are located. It’s easy with Express Plus and UPS Worldwide SM *Applicable restric- UPS On-Call Pickup. Express services. Each offers The pickup fee for UPS Air Services the latest possible pickup times. tions are set forth TM in the required UPS Express Envelopes and packages is The UPS Store Packages shipped using UPS Return Internet Shipping waived for customers with daily The UPS Store locations are inde- Services are now accepted in UPS click-wrap agree- pickup accounts. pendently owned and operated by Drop Boxes. All restrictions apply. ment, the UPS Tariff licensed franchisees of Mail Boxes See pages 11 to 13 for restrictions and the “Terms For UPS Air Services Etc., Inc., an indirect subsidiary of and terms. Packages and Express and Conditions” Schedule a Pickup Fee of America. Envelopes having a value of more beginning on Daily Pickup Account No Charge Today, there are more than 3,600 than $500 cannot be shipped via page 138. staffed locations of The UPS Store. All Others $4 a UPS Drop Box. To find conven- †The maximum The UPS Store offers you the con- iently located Drop Boxes, select acceptable size for venience of thousands of locations, “Find Locations” under the Ship- each Drop Box pack- Customers scheduling a pickup for the reliability of the UPS brand ping tab on UPS.com or call SM age is 16" x 13" x 2". UPS Ground or UPS 3 Day Select and low rates direct from UPS. 1-800-PICK-UPS.† PROCESS YOUR SHIPMENT 129

UPS Customer Centers Third-Party Retail Locations Customer Centers are UPS-staffed A third-party retail location customer shipping locations usually (such as a UPS Authorized Shipping found at UPS operating facilities, OutletSM) is an independently owned and at select locations in some and operated business where pack- major metropolitan areas. UPS ages can be shipped via UPS inter- Customer Centers offer a wide range national, overnight and ground of services to accommodate your services. Shipping rates may vary. business and personal shipping To locate a third-party retail needs. You can drop off both location, select “Find Locations” domestic and international ship- under the Shipping tab on UPS.com ments here as well as purchase or call 1-800-PICK-UPS. Certain packaging supplies. To locate restrictions apply. Refer to the a Customer Center, select “Find “Terms and Conditions” beginning Locations” under the Shipping tab on on page 138 for details. UPS.com® or call 1-800-PICK-UPS®. Note: Hazardous Materials and Interna- tional Dangerous Goods services are offered on a contractual basis only for those customers with an automatic daily pickup. (Domestic ship- ments of ORM-D, small quantity exceptions and dry ice are acceptable without a contract and may be shipped using UPS Ground service via TM a daily pickup account, UPS On-Call PickupSM service, UPS WorldShip®, UPS Internet Shipping, ® UPS CampusShipTM, visit UPS.com UPS Customer Centers and UPS Authorized ® Shipping Outlets accept- or call…1-800-PICK-UPS ing those materials.) 130

Track Your Shipment Tracking

UPS tracking services provide reference number (patent pending). Within your business: Integrate UPS information about shipments as Using the one number, your customer Tracking, one of the UPS OnLine® they move through the UPS system, can have all packages associated Tools, into your business applications from the time the shipper uploads with the stop tracked at once, elim- or onto your Web site. Use a tracking package information to UPS to inating the need to enter multiple number or reference number to the time the package is delivered tracking numbers. Here’s how: track your shipment. to the consignee. You can follow – Go to UPS.com, select the Tracking Through e-mail: Send us an e-mail your shipment using UPS tab and enter the 12-digit UPS at [email protected]; then, specify WorldShip®, UPS.com®, UPS InfoNotice number. your tracking or reference number. CampusShipTM or Quantum ViewSM. – Receive detailed information If tracking only one item, specify UPS tracking of your packages about each package, such as that number within the subject is subject to certain limitations. shipper’s name, C.O.D. amount, line. If tracking multiple packages, See the “Terms and Conditions” current package status and the list all of your tracking or reference beginning on page 138 for details. next scheduled delivery day. numbers inside the body of the Convenient Numbers – Similar information is available e-mail message. A detailed response to Track Packages by calling 1-800-833-9943. will be sent to your e-mail address. What Is a Tracking Number? Once your customers have used Proof Of Delivery (P.O.D.) We use a tracking number to identify the UPS InfoNotice to track their UPS Signature Tracking: Web- and locate a package as it moves packages, they also can schedule based package-tracking for instant through the UPS system to its desti- future delivery dates or make access to vital information about nation. A tracking number is auto- arrangements to pick up their shipments, including a digital signa- matically assigned to your package, packages at their local UPS facility. ture image, at no additional charge. whether you automatically or manually process your shipment. To track your UPS SonicAir® ship- Highlights You or your customer can use this ments, simply call 1-800-451-4550 Ease: Convenient computerized number to keep track of, locate or go to sonicair.ups.com. tracking available 24/7/365. and verify arrival of your package, Service: Free, official UPS proof as well as other details. Convenient Ways to Track Packages of delivery including full delivery What Is a Reference Number? At UPS.com: Visit UPS.com to track address. For convenience, you can track a your package directly from the home Detail: Get full delivery address, UPS package by a number of your page. Or, click on the Tracking tab, a digital signature image, C.O.D. choice. When you ship a package, and you’re ready to track up to 25 information and reference number assign a “Reference Number” different tracking numbers. From information online. to coordinate with your (or your the location of your package to who customer’s) billing or filing system. signs for it when it arrives, it’s all Sign up today at MyUPS.com®. Your chosen reference number here with the click of a mouse. You Go to the Tracking tab, select More could be a purchase order number, can also track by using your own Ways to Track and click on UPS a customer’s job number or a phrase reference numbers. It’s that easy. Signature Tracking. that helps you identify your ship- Proof Of Delivery (P.O.D.): Each ment. The number you select can Via wireless devices: Track pack- request for P.O.D. of a shipment via contain any combination of letters ages from virtually any wireless fax or mail is subject to a $3 charge, and numbers up to 35 characters. device – anywhere, anytime. All you need is a text messaging to be assessed to the shipper. UPS InfoNoticeSM or Web-enabled phone, Personal Verbal Confirmation of Delivery: The UPS InfoNotice indicates Digital Assistant or pager. To set A charge of $3 is assessed per a delivery or pickup has been up your UPS wireless connection, request for Verbal Confirmation attempted. It links all packages just visit UPS.com/wireless. of Delivery of a UPS Next Day Air® for a delivery stop to one unique Early A.M.® package. ESSENTIAL INFORMATION 131

Tracking (continued)

Domestic UPS Delivery received by UPS, when the package you choose, set alerts, e-mail Confirmation, Signature Required is delivered and when there is an interested parties with shipping and Adult Signature Required: exception which results in a change information and download data. Automatic confirmation of delivery in the scheduled day of delivery. For United States Importers: for domestic shipments at $1 per With Quantum View Notify you can: Quantum View Manage provides U.S. package. Can be combined with importers with additional inbound one of the following options: – Provide proactive customer service by alerting customers before their solutions and tools to: – Signature Required – $1 additional shipment is scheduled to arrive. – Expedite clearance delays. per package – Proactively alert your sales force – Automate customs compliance – Adult Signature Required – $1.75 and service technicians that processes. additional per package critical shipments have arrived. – Audit post clearance shipments International Signature Required – Use the service whenever you prior to the payment of duties. and Adult Signature Required need visibility into a select – Contact UPS Customs Brokerage (including Puerto Rico): number of critical shipments. representatives. UPS Delivery Confirmation is – Send information about critical ship- included with each of these – Archive trade documents. ments directly to your customers. services; Delivery Confirmation This broad view of shipment data – Reduce time spent tracking is not available separately. The from Quantum View Manage and individual packages. fee per shipment for each of these Quantum View Data can help you: services is: Quantum View Notify can be – Improve inventory management – Signature Required – $2 per requested at the time a shipment and planning. package is processed in UPS WorldShip, UPS – Bill your customers as soon as CampusShip, UPS Internet Shipping – Adult Signature Required – $2.75 shipments arrive, improving your and UPS OnLine Compatible vendor per package receivable processes. shipping systems approved to use Available by using a UPS this service. Quantum View Notify – Sell goods that are in transit from ® WorldShip , UPS Internet Shipping, can also be selected post-shipment your suppliers. TM ® UPS CampusShip or UPS OnLine at MyUPS.com®. – Provide proactive customer service Compatible vendor shipping system by notifying customers before their Quantum ViewSM Data meeting the most current specifi- shipment is scheduled to arrive. cations set forth in the UPS Guide Quantum View Data is an informa- to Labeling. The shipper selects tion service that provides data files – Efficiently allocate receiving “Adult Signature Required” under as frequently as hourly about UPS and production staff based on “Delivery Confirmation,” and a packages you ship, receive and incoming shipment volume. smart label is printed with all packages billed to your UPS – Aggregate shipping information necessary information included. account. You’ll have proactive, across shipping platforms and/or The printed delivery confirmations detailed shipping information about multiple locations. are mailed. See the “Terms and your outbound and inbound UPS – Reduce time spent tracking Conditions” beginning on page 138 packages readily available. individual packages. for details. SM Quantum View Manage – Proactively notify your sales force Quantum View NotifySM Quantum View Manage allows and service technicians that critical Quantum View Notify sends pro- you to receive proactive shipment shipments are on their way. active e-mail alerts of key shipment status information without having To subscribe and get more infor- events to as many as five e-mail to provide a tracking number. mation on Quantum View Manage addresses per request, so you and Information is available via and Quantum View Data, contact your customers stay informed about a user-friendly Web interface. your UPS representative or call the status of your most important With Quantum View Manage, you 1-800-PICK-UPS®. packages. You can choose any com- can create customized views of bination of three critical shipment shipping information, filter informa- alerts for a particular package: tion and results, search by criteria when shipping information is 132

Understand Your Invoice

Here is a sample of what your invoice will look like. In addition, we have a variety of invoicing and payment options for flexibility in managing your business. Customers with contractual agreements in place may see additional details on their invoice.

Delivery Service Invoice Invoice date August 7, 2004 Invoice number 0000123456230 Shipper number 0000123456 Page 2 of 9

Account Status Weekly Payment Plan

Payments Applied Amount Invoice Number Invoice Date Paid 0000123456200 07/10/2004 $ 577.60 0000123456210 07/17/2004 $ 999.35 0000123456212 07/24/2004 $ 1,863.78 Delivery Service Invoice Account Status Invoice date August 7, 2004 Weekly Payment Plan Invoice number 0000123456230 Amount Outstanding (prior invoices): Shipper number 0000123456 Please include the Return Portion of each outstanding invoice with your payment. Page 1 of 9 Balance Invoice Number Invoice Date Due 0000123456220 07/31/2004 $ 1,756.33 Total $ 1,756.33 Outstanding balances reflect any payments received as of 08/06/2004. Please ignore this message if a recent payment For questions about your invoice, call: has been made for any outstanding invoices. #BWNCWNG# (800) 811-1648 #0727A00000556035# Monday - Friday 8:00 a.m. - 9:00 p.m. E.T.

F089041841339F or visit ups.com ABC COMPANY or write: UPS 200 MAIN STREET P.O. Box 650580 MORRISTOWN, NJ 07960 Dallas, TX 75265-0580

Account Status Summary Weekly Payment Plan Thank you for using UPS. Amount Due This Period $1,059.29 Summary of Charges Amount Outstanding (prior invoices) $1,756.33 Page Charge Total Amount Outstanding $2,815.62 Outbound Please include the Return Portion of each outstanding invoice with 3 Vendor Manifest $900.65 your payment. See Account Status for details. 3 Worldwide Service $ 65.42 Alert your customers Inbound 4 Return Services $ 67.95 When you request Quantum View NotifySM, UPS will send an 7 Adjustments & Other Charges $ 18.27 e-mail message when a package has been shipped, when it is delayed (due to weather, for example), or when the shipment Service Charges $ 7.00 has been delivered. Quantum View Notify is available with all Amount due this period $1,059.29 UPS automated shipping systems. UPS payment terms require payment of this invoice by August 18, 2004. Payments not received by September 1, 2004, are subject to a late fee of 5% of the Amount Due This Period. (Details in UPS Tariff, available at UPS.com) Note: This invoice may contain a fuel surcharge as described at ups.com. The current fuel surcharge is 7.0%. For more information, visit ups.com.

Please tear off and send with your payment in the enclosed envelope. Do not use staples or paper clips. Invoice Date August 7, 2004 Return Portion Invoice Number 0000123456230 Shipper Number 0000123456

ABC COMPANY Amount due this period $ 1,059.29 200 MAIN STREET MORRISTOWN, NJ 07960 Amount enclosed

If this billing address is incorrect, mark an “X” in this box and F191700001443F make the appropriate changes above. UPS P.O. BOX 7247-0244 PHILADELPHIA, PA. 19170-0001

055603 6 080704 0727 1 00001059290 8

Key Areas: The amount due this period as well as amount outstanding from prior invoices. See Account Status for details. Information on new or highlighted UPS offerings and our latest service enhancements. The return portion contains the amount due for this billing period only. Our toll-free number for invoice questions and our hours of service. To write us about your invoice, please use the address listed. Summary of charges and adjustments for this billing period. Outbound shipments are separated from inbound shipments, as are additional charges and adjustments. This section also serves as a table of contents; page numbers direct you to details for each entry. Account status provides specifics about prior invoices, payments received and amounts outstanding. Shaded areas indicate invoices for which partial payments were received. ESSENTIAL INFORMATION 133

Billing UPS Shipments

UPS billing options give you the Freight Collect: Consignee or Invoice Presentation Options flexibility to choose a billing importer pays all shipping charges, UPS offers a number of options method that suits your needs duties and taxes. to assist in viewing and analyzing and the needs of your customers. your invoice. Delivered Duty Paid, Taxes Unpaid: Domestic Shipper pays shipping charges and UPS Delivery Service Invoice: Bill Shipper (Prepaid): Shipping duties; consignee pays taxes. Provides a summary of your UPS charges billed to the shipper. charges for the prior period. Bill Duty, Tax and Shipping Charges Invoices are sent via U.S. Mail. Bill Receiver (Collect Billing): to Shipper (Free Domicile): Shipper Shipping charges billed to the pays the destination country’s duties Billing Center: An easy-to-use, receiver. and taxes as well as all shipping secure Web site that allows you charges. to view and pay your UPS invoice. Bill Third Party (3rd Party): Provides powerful sorting features Shipping charges billed to a party Third-Party billing is an available to quickly research and reconcile other than the shipper or consignee. option for international shipments. charges. Also offers printing func- Third parties can be billed either Bill Credit Card: Shipping charges tionality for those who need hard for the freight only (receiver pays billed to a major credit card (avail- copies of their invoice. duties and taxes) or for all charges able when using UPS Internet (freight, duties and taxes). The third UPS Flat File Bill: An electronic Shipping, an Air Shipping Document party must have a valid UPS account. comma-delimited (.csv) file contain- or a UPS Waybill). The UPS Tariff ing 62 columns of raw UPS invoice (available at UPS.com®) contains These options are not available data sent via secure e-mail each provisions for a fee that will be to and from every country. Please invoice period. The UPS Flat File Bill imposed for any credit card trans- call 1-800-782-7892 to determine makes analyzing your shipping costs action that is declined or rejected availability. much easier than a paper invoice for any reason. Intra-country services outside the because it puts you in control of cost We accept shipments for Collect United States can be billed only allocation, facilitates invoice reconcil- and Third-Party billing as long as to third parties in the same country iation and allows reports for analysis. the consignee or third party has where the shipment is moved and UPS Flat File Bill Tool: An easy-to- a valid UPS account number and cannot be billed to a payer located use Microsoft® Access database that has agreed to accept the charges. in another country. uses the UPS Flat File Bill data to Unless otherwise specified at the Services between European Union give you total visibility into your time of shipping, shipping charges (EU) countries cannot be billed shipping costs. Its customizable are billed to the shipper. In the event to third-party payers in non-EU reports present your invoice data of non-payment by consignee or countries. in ways that support your business third party, the charges are billed processes of cost allocation and Unless otherwise marked on the to the shipper. reconciliation. UPS Waybill or indicated in UPS International WorldShip®, UPS Internet Shipping, EDI 210 (Electronic Data Several billing options are available UPS CampusShipTM or a UPS OnLine® Interchange): An electronic invoice depending on the destination country Compatible vendor shipping system, formatted to the EDI 210 industry and shipping method used. shipping charges are billed to the standard. This format automates shipper’s UPS account number, the transfer of invoice data between Prepaid: Shipper pays all shipping and the consignee or importer pays UPS and your computer systems charges; consignee or importer pays duties and taxes. to streamline your billing processes. duties and taxes. 134

Understand Your Invoice Payment Options

Based on its sole judgment, UPS Weekly Prepayment Plan: You Weekly Payment Plan may provide alternative payment receive a UPS invoice each week. Receive an invoice weekly and terms to certain shippers. Where Payment for all accumulated charges payment is due within seven days alternative payment terms are is due within seven days of receipt of receipt. Late payment fees apply.† provided, the following provisions of each fourth invoice. If you exceed UPS Prepaid for payment of transportation and your prepayment amount prior You can also purchase UPS Next other charges will apply. For further to receipt of your fourth invoice, Day Air®, UPS Next Day Air Saver®, details, refer to the UPS Tariff accumulated charges are due within UPS 2nd Day Air A.M.® and UPS available at UPS.com®. seven days of receipt of the most 2nd Day Air® services in advance recent invoice. UPS reserves the right to approve and use them anytime to ship UPS the plan requested. Monthly* Prepayment Plan: You Express Envelopes or packages up receive a UPS invoice each month. to 5 lbs. With UPS Prepaid, you Debit EFT (Electronic Payment is due within seven days purchase a quantity of Air Shipping Funds Transfer Plan) of receipt of your invoice. Documents (ASDs) for UPS Next *Monthly payment UPS electronically requests and pursuant to this plan Day Air or UPS 2nd Day Air services. deducts payment from your checking Credit Extension Plan* is only available Then, whenever the need arises, account for the amount of your To be eligible, you must use UPS to accounts with simply attach the ASD, and the current UPS invoice directly from transportation services and the average charges shipment is on its way. The maxi- your bank on a weekly or monthly* Credit Extension Plan solely for of $200 or less mum value for the contents of a basis. This service is free.** You business, commercial or agricultural per week. Prepaid Letter or package is $100. receive a weekly or monthly UPS purposes. By using this plan, you **The shipper should check with their invoice for your review marked can enjoy the convenience of bank to ensure “Paid by Bank.” Invoices on this monthly invoice paying without that there are no plan are not subject to late pay- using EFT or needing a prepayment fees for electronic ment fees. on account. You are charged a fee transactions. once a year. The amount of your Prepayment Plans credit extension fee is based on your †The UPS Tariff (avail- With the weekly or monthly prepay- ® total annual charges and is subject able at UPS.com ) ment plans, your company provides to change annually. Payment on the contains provisions UPS with an initial prepayment equal for a late payment invoice you receive monthly is due to four weeks of average billing to fee on past-due within seven days of receipt. Late cover four weeks of anticipated balances (including, payment fees apply.† without limitation, charges. The prepayment amount any previously required may change depending on assessed, but unpaid, your shipping activity. Late payment late payment fees). fees apply.† ESSENTIAL INFORMATION 135

More UPS Business Solutions

UPS Supply Chain SolutionsSM Critical Order Fulfillment Through UPS Trade Direct, you can: Increasingly, companies are looking – Warehousing, pick and pack, – Improve time to market. By ship- for ways to maximize efficiency and kitting, field stocking of inventory ping direct to your customers or contain costs in their supply chain in worldwide network of facilities. stores, UPS Trade Direct eliminates functions. UPS Supply Chain Solutions Reverse Logistics the need for multiple carriers. provides the proven experience and – ISD (inspect, sort, disposition), You can reduce handling costs, the global infrastructure to achieve screen and test, repair and refur- lower the chance of shipping enhanced business performance bishment, warranty management, errors and reduce your overall for its customers. A leading pro- field tech support, asset recovery, time to market. vider of specialized Supply Chain returns management, . – Increase visibility. Shipments can Consulting Services, Distribution & be tracked globally through each Logistics, Transportation & Freight Transportation & Freight Services milestone within the supply chain, and Trade Management Services, Move your freight efficiently around giving you the highest level of UPS Supply Chain Solutions offers the globe. Whether transported via visibility, improved customer the best of both worlds – a compre- ocean, air, road or rail, we’ll manage service, and more control over hensive portfolio of services and the complexities so you can manage allocation and forecasting. experienced supply chain profes- the rest of your business. We offer sionals, plus the power of a a full portfolio of transportation and – Enhance asset utilization. By global leader. network management services to simplifying the shipping process best fit your needs, regardless of the and bypassing distribution centers, Consulting Services complexity or size of your shipments. UPS Trade Direct helps reduce Our consulting teams offer clients We’ll develop an integrated trans- inventory levels and product lay- real-world supply chain manage- portation strategy for you – including over time. The need to use costly ment strategies and counsel to help best route, mode and carrier – that warehouse facilities is often align business goals with opera- helps reduce transit time and costs, eliminated. tional capabilities. By leveraging while improving productivity, inven- – Lower administrative time and UPS’s time-tested engineering and tory velocity and customer service. cost. Because invoices come from technical expertise, we create one source on a single bill, cost competitive advantages for our UPS Trade DirectSM calculations, reconciliation and clients through the design, execution Integrate, simplify, and expedite budget management require less and management of supply chain international freight and package time and paperwork. solutions, resulting in increased delivery with UPS Trade Direct. revenues, higher levels of customer The Trade Direct family of services UPS Trade Direct offers three satisfaction and lasting impact provides a single source solution shipping options: to the bottom line. that enables faster movement of – UPS Trade DirectSM Cross Border: international shipments to multiple Distribution & Logistics Services between Canada, Mexico and retail locations or end customers. Our comprehensive logistics, the United States. UPS Trade Direct consolidates your distribution and post-sales support – UPS Trade DirectSM Ocean: from freight and individual packages services can increase speed, flexi- major origins around the world. for customs clearance, transports bility, visibility and operational SM them (via ground, ocean or air) – UPS Trade Direct Air: for time- efficiencies in the following areas: and then deconsolidates them for sensitive air freight shipments. Order Fulfillment final delivery via the UPS package To learn more about UPS Trade – Warehousing, cross dock, pick delivery network or Less-Than- Direct, contact your account repre- and pack, kitting, final stage Truckload (LTL) service. sentative, visit: ups-scs.com/ assembly, configuration, program- tradedirect or call 1-800-742-5727. ming, retail-ready services and order processing. 136

More UPS Business Solutions

Trade Management Services TradeAbility Services – Trade tools and terminology: Simplify the complexities of execut- Harmonizer Find useful tools for international ing international trade. Through Quickly and accurately identify shipping and business. trade, tariff and compliance consult- harmonized tariff codes for your – Supply chain and financing: ing and hands-on experience, our products. Learn how UPS provides innovative forwarding specialists, licensed Landed Cost solutions that streamline the flow customs brokers and financial Estimate the landed cost of inter- of goods, funds and information. analysts can manage your import national shipments, including and export processing, compliance UPS CapitalSM applicable duties, fees, taxes assessment programs and financial UPS Capital addresses the financing and transportation costs. risks. A well-planned trade manage- needs of UPS shippers. UPS Capital ment strategy is an essential part Denied Party Screener services combined with the broad of the infrastructure to support your Use a single source to search capabilities of UPS help enhance supply chain. for restricted trading parties operations and improve bottom-line or embargoed countries. results. From mitigating the various With customs brokerage, transpor- risks associated with trade to assist- tation management and freight Import Compliance ing businesses with expansion into forwarding services provided through Verify compliance of your import new markets, UPS Capital has a our global network, products manu- shipments with country-specific wide variety of financial solutions factured anywhere in the world trade regulations, procedures, tariffs, for your growing enterprise. Whether can be transported across borders laws and administrative rulings. you need funds to fuel expansion in shipments of any size and by or seek special financial options to any mode. Export License Detector Proactively identify U.S. govern- handle acquisitions, UPS Capital’s From comprehensive logistics to ment export licensing requirements portfolio offers a variety of products global freight services, UPS Supply and exceptions. and services. Chain SolutionsSM is your single point Our global economy means goods of access for enhanced business Forms made today can be sold, shipped, performance. For more information, Complete forms online or browse packaged and resold internationally visit ups-scs.com or call toll-free a library of PDF documents to tomorrow. That’s why having a 1-800-742-5727. assist you with export and import shipments. financial services provider who UPS TradeAbilityTM understands the complexity of SM UPS TradeAbility is a suite of tools UPS Global Advisor moving goods, crossing borders to help you turn international trade Global Advisor is a Web-based and trading internationally is into a competitive advantage. As solution for customers requiring critical. Whether we’re providing your international shipping require- information on international receivables management services, ments increase, your company needs shipping and trade. letters of credit or some other a trusted source to help manage the Global Advisor Services solution that links the movement movement of goods across interna- – Ship internationally with UPS: of goods to the receipt of funds, tional borders in a more compliant, Review instructions and informa- UPS Capital helps you manage timely and efficient manner. Whether tion on shipping internationally your supply chain and expand you need harmonized tariff codes, with UPS. confidently into new markets. landed cost estimates or up-to-date We also offer solutions to help shield compliance information, it’s available – Review country regulations: your business from the associated today using the suite of information- Access our database of country- risks of trade. From protecting against based services offered through specific trade requirements. payment default to insuring goods UPS TradeAbility on UPS.com®, and – Expand your reach: Discover while in transit, a solid risk manage- through our Web Services technology. resources for developing your ment strategy can be a key part business internationally. of staying competitive in the current marketplace. ESSENTIAL INFORMATION 137

For more information about UPS range of products and services in Document Services CapitalSM, visit upscapital.com or one convenient location. Whether The UPS Store locations offer a wide call toll-free 1-800-637-0620. it’s great shipping options, or full- range of document services, includ- service packaging, mailbox services, ing color copies, black and white All credit subject to credit approval. document services, copying or print- copies, digital printing, offset print- Products may not be available in ing services, you can get it done at ing for business cards and brochures, all areas. Loans made in California your neighborhood The UPS Store binding, laminating and other are pursuant to a Department of location. The UPS Store franchisees finishing services, as well as paper Corporations California Finance are ready to serve your needs in and office supplies. Lenders license. Insurance products more than 3,600 locations in the are offered through UPS Capital Mailbox and Postal Services U.S., providing you with convenient, Insurance Agency, Inc. and its At every location of The UPS Store, value-added business services. agency partners. you can get a mailbox with a real The product and service offerings street address and 24-hour access UPS Mail InnovationsSM available at locations of The UPS to mail and postal deliveries. UPS Mail Innovations provides Store include: Additional services include mail solutions to better manage the forwarding, fax receiving and the processing and distribution of mail. Packaging ability to call in and check for new Have your items organized and UPS Expedited Mail Services mail. You’ll also find most of the expertly packed at your nearest UPS Mail Innovations offers postal products and services you The UPS Store location. In addition Expedited Mail Services for Flat need right at your neighborhood to packaging supplies, The UPS Store Mail, Bound Printed Matter, Media The UPS Store location. offers expert packaging services. Mail and mail pieces weighing less Contact your neighborhood location Office Supplies than one pound. We pick up your for service availability, pricing The UPS Store locations carry qualified mail, manifest the pieces and/or scheduling. a wide variety of quality office by ZIP Code, and then induct them supplies from trusted names like into the U.S. Postal Service facility Packaging Services: This convenient 3M®, Avery®, Sanford® and HP®. nearest the final destination for service saves you time and ensures delivery. Save on postal rates and your shipment is well packed. Notary Public processing costs, and get transit The UPS Store locations specialize The UPS Store locations are your times comparable to First-Class Mail®. in properly packaging antiques, one-stop shop for notarizing impor- artwork, electronics, crystal, china tant legal documents. Once your UPS International Mail and porcelain. documents are notarized, copy UPS International Mail sorts, and send them where they need processes and consolidates mail Custom Packaging: Large items to go and save time. destined for other countries within often require specialized packaging. 24 hours, then forwards it to foreign The UPS Store locations offer custom postal authorities for final delivery. handling and packaging, from blanket wrap to custom cartons and For more information about crating. Your neighborhood location UPS Mail Innovations, visit can advise you on the best packag- upsmailinnovations.com or ing methods and shipping rates. call toll-free 1-800-742-5727. Do-It-Yourself Packaging Supplies: The UPS StoreTM The UPS Store locations stock a The UPS Store locations are inde- complete range of packaging pendently owned and operated by supplies and materials, including: licensed franchisees of Mail Boxes envelopes, boxes, plastic air-bubble Etc., Inc., an indirect subsidiary of cushioning, packing peanuts, tape United Parcel Service of America. and many other supplies. The UPS Store locations offer a wide 138

Terms and Conditions

The following paragraphs, along with of Service, “UPS Hundredweight Air of 165 inches in length and girth the UPS Tariff, contain the general terms Services” includes UPS Hundredweight combined, and in the case of import and conditions under which United Parcel Next Day Air, UPS Hundredweight Next shipments, 130 inches in length and Service (“UPS”) is engaged in the trans- Day Air Saver, UPS Hundredweight 2nd girth combined. Additional charges, portation of small packages (including Day Air A.M. and UPS Hundredweight including an Over Maximum Limits “Express Envelopes”) in its own territory 2nd Day Air. charge (Over Maximum Weight and jointly through interchange with its [$50 U.S.], Over Maximum Length UPS is likewise engaged in the transporta- affiliates. The Terms and Conditions of [$50 U.S.] or Over Maximum Size tion of packages via “UPS SonicAir®.” Service in the UPS Rate and Service Guide [$50 U.S.]), may apply to any such are published periodically by UPS. The UPS is engaged in the international package tendered for transportation. most current version of these Terms and transportation of small packages via Refer to the UPS Tariff for details. Conditions of Service may be found at the “UPS Worldwide Express PlusSM,” “UPS (b) No service shall be rendered in the UPS Web site (UPS.com®) and is available Worldwide Express NA1SM,” “UPS transportation of any of the prohibited at all local UPS offices. UPS reserves the Worldwide ExpressSM,” “UPS Worldwide articles listed in the applicable UPS right to unilaterally modify or amend any ExpeditedSM,” “UPS 3 Day SelectSM From service guide or UPS Tariff. portion of the UPS Tariff, the UPS Rate Canada” and “UPS Standard” services. and Service Guide or these Terms and All packages shipped internationally (c) No service shall be rendered in the Conditions of Service at any time without covered under a single UPS Waybill shall transportation of articles of unusual prior notice. The current version of these be considered a single shipment. value (as defined in the UPS Tariff), Terms and Conditions of Service and any including, but not limited to: Except in UPS Hundredweight and inter- modifications or amendments supersede national shipments, each package or (i) Any package with an actual value all previous versions of the Terms and article shall be considered a separate of more than $50,000 (U.S.); Conditions of Service and UPS Rate and and distinct shipment. (ii) Coins, currency, postage stamps, Service Guides. Any failure to enforce negotiable instruments (except or apply a term or provision of the Terms UPS reserves the right, in its sole discretion, checks), money orders, unset and Conditions of Service, UPS Rate and to use any mode of transportation what- precious stones and industrial Service Guide or the UPS Tariff shall not soever to provide the service selected by diamonds; constitute a waiver of that term or provi- the shipper. Regardless of the mode of sion by UPS, and shall not diminish or transportation used, the effective UPS (iii) Any article that contains more impair UPS’s right to enforce such term Rates for the service selected by the than fifty percent by weight or provision in the future. shipper shall apply. of gold or platinum, or any combination thereof in raw UPS is engaged in the transportation A “source document,” as referenced form, including, but not limited of small packages via a variety of below, is a document provided by UPS to, bullion, bars or scraps of services, including UPS Air Services, for the purpose of shipping a package these metals. UPS Hundredweight Air Services, via UPS. UPS will not be liable for any UPS 3 Day SelectSM, UPS Hundredweight A “UPS automated shipping system,” as loss of or damage to articles of 3 Day Select, UPS Ground and UPS referenced below, is a UPS OnLine® system unusual value. UPS reserves the Hundredweight Ground. “UPS Air ® right, but is not required, to return ® or a UPS OnLine Compatible vendor Services” includes UPS Next Day Air to the shipper any package con- ® ® shipping system that meets UPS OnLine Early A.M. , UPS Next Day Air , UPS taining an article of unusual ® requirements at the time of shipment. Next Day Air Saver , UPS 2nd Day value. Such return will be made ® ® Air A.M. and UPS 2nd Day Air . For Commodities Handled solely at the shipper’s risk and purposes of these Terms and Conditions and Restrictions on Service expense. UPS holds itself out to transport general (d) No service shall be rendered in the commodities, as usually defined, subject transportation of any of the following: to the following restrictions: (i) Packages with a value of more Note: Visit UPS.com® or call (a) No service shall be rendered in the than $5,000 (U.S.), shipped as 1-800-PICK-UPS® for guarantee details, transportation of any package or a result of a request for service service availability, delivery time article with an actual weight of more made through the Internet by a commitments or to request a pickup. than 150 pounds, or exceeding 108 shipper who has a UPS Internet View the UPS Tariff at UPS.com. inches in length, or exceeding a total Shipping account only; ESSENTIAL INFORMATION 139

(ii) Packages with a value of more a list of “Common Items That the shipper to ensure that a shipment than $1,000 (U.S.) returned via May Be Classified as Hazardous tendered to UPS does not violate any Print Return Label, Print and Materials.” For more information federal, state, provincial or local laws Mail Return Label, Electronic about Hazardous Materials, please or regulations applicable to the ship- Return Label or 1 UPS Pickup refer to the UPS Guide for Shipping ment. All shipments, including ship- Attempt Return Services; Ground and Air Hazardous Materials. ments containing alcoholic beverages, will be accepted for transportation (iii) Packages with a value of more (f) Other Regulated Materials (ORM-D) only according to the terms and than $500 (U.S.) shipped via packages are accepted for transpor- conditions contained in the UPS Tariff. a UPS Drop Box; tation without Hazardous Materials (iv) Prepaid Letters with a value Shipping Papers within the 48 con- (i) Packages containing tobacco products of more than $100 (U.S.); tiguous United States via UPS Ground shipped to a consumer will only be (v) Packages with a value of more or UPS Hundredweight service, or accepted for transportation as a than $999 (U.S.) when Shipper within Hawaii when shipped via UPS contractual service. To receive service Release is selected; Ground (Intra-Oahu) service, when for packages containing tobacco (vi) Packages with a C.O.D. amount properly classified, packaged and products shipped to a consumer, in excess of $500 (U.S.) shipped marked. UPS Standard To Canada and the shipper must sign a contract and via a UPS Drop Box; UPS Ground (Intra-Alaska) services agree to the provisions set forth in are available for ORM-D shipments the approved UPS Agreement for the (vii)Packages shipped internationally without a contract, provided the Transportation of Tobacco Products. containing jewelry (not including shipper has reviewed the required For all other service for packages costume jewelry) with a value of checklist and service restrictions containing tobacco products, the more than $500 (U.S.). with a UPS representative. ORM-D shipper and consignee must be licensed (e) Hazardous Materials, defined as (Consumer Commodity) packages and authorized to ship and receive those materials regulated under shipped via UPS Air Services and UPS such items, respectively, pursuant to Title 49 of the Code of Federal 3 Day Select within the United States any applicable federal, state, provin- Regulations (49 C.F.R.), and and Puerto Rico, and UPS Ground cial, or local law or regulation. It is International Dangerous Goods, to Alaska, Hawaii and Puerto Rico, the responsibility of the shipper to defined as those materials regulated as well as all UPS Worldwide service ensure that a shipment tendered to by the International Civil Aviation offerings internationally, are accepted UPS does not violate any federal, Organisation (ICAO) and published for transportation on a contractual state, provincial, or local laws or in the International Air Transport basis only. regulations applicable to the shipment. Association (IATA) Dangerous Goods All shipments, including shipments (g) No service shall be rendered in the Regulations, are accepted for trans- containing tobacco products, will transportation of hazardous waste. portation only as a contractual be accepted for transportation only Hazardous waste is a solid waste that service. To receive Hazardous according to the terms and conditions meets any of the criteria of hazardous Materials or International Dangerous contained in the UPS Tariff. waste as described in Section 261.3 Goods service, the shipper must sign of Title 40 of the Code of Federal (j) UPS provides service on a limited a contract and agree to the provisions Regulations. basis for packages containing some set forth in the approved UPS types of live animals. (The term Agreement for Transportation of (h) Packages containing alcoholic “animal” as used herein refers to Hazardous Materials or the approved beverages are accepted for transpor- anything living, except plants.) UPS UPS Agreement for Transportation tation only on a contractual basis. will only accept packages containing of International Dangerous Goods. To receive service for packages live animals for shipment within the All shipments, including shipments containing alcoholic beverages, United States and as set forth in the containing Hazardous Materials or the shipper must sign a contract UPS Terms and Conditions of Service, International Dangerous Goods, will and agree to the provisions set forth available at UPS.com. Any package be accepted for transportation only in the approved UPS Agreement for containing a live animal will be according to the terms and conditions the Transportation of Wine Shipments. considered a perishable commodity contained in the UPS Tariff. Access All packages containing alcoholic and will be accepted for transporta- the UPS Terms and Conditions of beverages must have a UPS label tion solely at the shipper’s risk for Service at UPS.com or contact UPS requesting an adult signature upon any damage or loss arising from the for specific information, including delivery. It is the responsibility of 140

Terms and Conditions

perishable nature of the item. UPS the shipper requests UPS to obtain a which are prepared in accordance shall not be liable for any special, signature or an adult signature upon with all aspects of 49 C.F.R. 173.199, incidental or consequential damages. delivery and an approved UPS label is will be accepted for transportation. not affixed to the package indicating Transportation of other biological (k) UPS does not provide a protective such request; or, the shipper tenders materials is limited, must be pre- service for the transportation of a package that, based upon its arranged and will only be provided perishable commodities or of com- contents, requires an approved UPS under the following conditions: the modities requiring protection from label requesting an adult signature shipper has received prior written heat or cold. Such commodities will upon delivery, and no such label authorization from UPS for the specific be accepted for transportation solely has been affixed to the package. package tendered; and, the shipper at the shipper’s risk for any damage requests service in accordance with arising from the perishable nature of (o) Shippers are prohibited from shipping the conditions set forth in the written the item. Shippers shall not file claims and UPS will not accept for transpor- authorization from UPS for the pack- for, and UPS shall not be liable to tation packages containing any age tendered. Any package containing shippers or any third parties for, any Hazardous Materials requiring biological materials shall be considered damage arising from the transporta- shipping papers (defined as those a perishable commodity and will be tion of perishable commodities or materials regulated under Title 49 accepted for transportation solely commodities requiring protection of the Code of Federal Regulations at the shipper’s risk for any damage from heat or cold, regardless of [49 C.F.R.]), firearms or ammunition, arising from the perishable nature whether the package is delivered or articles that UPS is not authorized of the item. pursuant to an applicable UPS Service to accept or that UPS states in the Guarantee or is delayed in transit. UPS Tariff or in these Terms and (r) UPS’s acceptance for transportation UPS reserves the right to dispose Conditions of Service that it will of any mercury-containing waste of any package in the UPS system not accept, when such packages material or used mercury-containing containing a perishable commodity are presented for shipment at UPS device (including, but not limited that, in UPS’s sole discretion, is Authorized Shipping Outlets, UPS to, medical devices, spent or broken deemed to be unsafe or unsanitary. Customer Counters, locations of fluorescent lamps, thermostats, or The UPS StoreTM or UPS Commercial thermometers), is limited, must be (l) C.O.D., Call Tag, Verbal Confirmation Counters. Hazardous Materials prearranged, and will only be provided of Delivery, Hold for Pickup and UPS (except Ground ORM-D) cannot pursuant to prior written authori- Return Services are not available for be picked up via UPS On-Call PickupSM zation from UPS upon satisfaction international shipments. service, or retrieved via any UPS of certain requirements, including (m) All shipments, including shipments Return Service. appropriate packaging and financial containing firearms, will be accepted assurances. (p) UPS does not provide delivery to a for transportation only according to P.O. box. The shipper must make (s) UPS transports packages containing the terms and conditions contained in every effort to obtain a street address. radio frequency devices (RFID), ultra- the UPS Tariff. A UPS label, request- If the shipper should use a P.O. box wideband devices (UWB) and other ing an adult signature upon delivery, address, the recipient’s phone number portable electronic devices (PED) only must be affixed to each package must be included. A package addressed when such devices are in an inactivated containing a firearm. Access the to a P.O. box may experience delays, state or otherwise in compliance with Terms and Conditions of Service at will not be covered by any UPS Service applicable law, including 14 C.F.R. UPS.com or contact UPS for more Guarantee and will be subject to an 91.21, 14 C.F.R. 121.306, or 47 C.F.R. information concerning the transpor- Address Correction charge. Army 15.521(a). tation of firearms, including handguns. Post Office (APO) and Fleet Post (n) UPS reserves the right to assess the Office (FPO) addresses are not Prohibited by Law shipper an additional charge, set forth accepted. It is the responsibility of the shipper in the UPS Rates in effect at the time to ensure that a shipment tendered to (q) No service shall be rendered in the of shipping, when: the shipper requests UPS does not violate any federal, state, transportation of human remains, UPS to obtain a signature or an adult provincial, or local laws or regulations fetal remains, human body parts signature upon delivery and an applicable to the shipment. No service or components thereof. Packages approved UPS label is affixed to shall be rendered by UPS in the transpor- containing Diagnostic Specimens the package indicating such request; tation of any shipment that is prohibited as described in 49 C.F.R. 173.199, by applicable law or regulation of any ESSENTIAL INFORMATION 141

federal, state, provincial, or local govern- or delayed shipments sent via that The via a Third-Party Retailer, including, but ment in the origin or destination country. UPS Store location. Any such liability to not limited to: tracking/tracing requests, The UPS Store location is subject to the claims and guarantees, C.O.D. prepara- Right of Inspection limitations set forth in the UPS Tariff and tion and remittance, return of undeliv- UPS reserves the right, but is not required, these Terms and Conditions of Service. erable packages and Express Envelopes, to open and inspect any package tendered All inquiries regarding packages shipped proper , and to it for transportation. via any The UPS Store location must be billing. Even if UPS responds directly to directed to the shipping The UPS Store Third-Party Retailer customers regarding Packaging location. UPS will deal solely with The tracking requests, UPS will not be liable It is the responsibility of the shipper UPS Store location in all matters concern- to those customers. Third-Party Retailers to ensure that proper packaging is used ing packages shipped via any The UPS are solely responsible for the issuance and that contents of packages are Store location, including but not limited of any refunds and claims to those who adequately and securely packed, wrapped to: tracking/tracing requests, claims and shipped packages via the Third-Party and cushioned for transportation. The guarantees, C.O.D. preparation and Retailer. The Third-Party Retailer agrees use of UPS-provided packaging is not remittance, return of undeliverable pack- not to ship any articles which UPS does a guarantee that an item is sufficiently ages and Express Envelopes, proper pack- not accept for transportation. Third-Party packaged for transportation. UPS does aging and labeling, and billing. Even if Retailers shall indemnify and hold harm- not provide special handling for packages UPS responds directly to customers of a less UPS in any action against UPS arising with “Fragile,” package orientation (e.g., The UPS Store location regarding tracking from the loss, damage or delay of a pack- “UP” arrows or “This End Up” markings) requests, UPS will not be liable to those age shipped via a Third-Party Retailer. or any other similar such markings. customers. The UPS Store locations are solely responsible for the issuance of any Provisions for Customs Clearance Refusal of Service refunds and claims to those who shipped of International Packages UPS reserves the right to refuse to provide packages via The UPS Store location. The shipper must provide required service, among other reasons, for any The UPS Store locations agree not to ship documentation for export and customs package that by reason of the dangerous any articles which UPS does not accept clearance. By providing required docu- or other character of its contents may, for transportation. The UPS Store locations mentation, the shipper certifies that all in the sole judgment of UPS, soil, taint shall indemnify and hold harmless UPS statements and information relating to or otherwise damage other packages or in any action against UPS arising from exportation and importation are true and UPS’s equipment, or that is improperly the loss, damage or delay of a package correct. Furthermore, the shipper under- or insecurely packed or wrapped. shipped via that The UPS Store location. stands that civil and criminal penalties, Packages must be so packed or wrapped including forfeiture and sale, may be as to meet the requirements set forth in Authorized Shipping Outlets/ imposed for making false or fraudulent the International Safe Transit Association Third-Party Retailers statements, or for violating U.S. laws Procedure 3A. UPS Authorized Shipping Outlets or on exportation (see e.g., 13 U.S.C. § 305, In addition, UPS reserves the right to Commercial Counters (collectively 15 U.S.C. § 1592, 22 U.S.C. § 401, 18 refuse to provide service for any package, referred to within this paragraph as U.S.C. § 1001 and 50 U.S.C. App. 2410). “Third-Party Retailers”) are independently or to or from any location, or to provide When a shipment is tendered to UPS, owned and operated businesses and are alternative service arrangements when, UPS is thereby appointed as the agent not agents of UPS. UPS assumes no among other reasons, UPS, in its sole for performance of customs clearance, liability other than to the Third-Party discretion, deems that it is unsafe or where allowed by law. UPS is specified Retailer, as the shipper of the package, economically or operationally imprac- as the nominal consignee for the purpose for lost, damaged or delayed shipments ticable to provide service. of designating a customs broker to per- sent via the Third-Party Retailer. Any form customs clearance. Local authorities The UPS StoreTM such liability to the Third-Party Retailer may require documentation confirming is subject to the limitations set forth The UPS Store locations are indepen- that UPS has been designated as the in the UPS Tariff and these Terms and dently owned and operated by licensed nominal consignee. franchisees of Mail Boxes Etc., Inc., Conditions of Service. All inquiries an indirect subsidiary of United Parcel regarding packages shipped via Third- Customs penalties, storage charges or Service of America, and are not agents Party Retailers must be directed to the other expenses incurred as a result of of UPS. UPS assumes no liability other Third-Party Retailer. UPS will deal solely an action by customs or failure by the than to The UPS Store location, as the with the Third-Party Retailer in all shipper or consignee to provide proper shipper of the package, for lost, damaged matters concerning packages shipped documentation or to obtain a required 142

Terms and Conditions

license or permit will be charged to the UPS may prepare a Certificate of Origin UPS SonicAir Service Guarantee consignee along with any applicable duty for goods manufactured and originating On-schedule delivery of UPS SonicAir and tax. However, the shipper is liable within the United States on behalf of the packages, where such services are avail- for all charges in the event of non-payment shipper when one is required but not able, to every address in the United States, by the consignee. UPS provides brokerage included with the export documents and to all international destinations service through UPS Supply Chain provided by the shipper. A processing served, is guaranteed pursuant to the SolutionsSM brokerage offices (formerly fee, set forth in the UPS Rates applicable UPS SonicAir shipping document and UPS Customhouse Brokerage offices), to the shipment in effect at the time the UPS SonicAir Terms and Conditions designated by UPS for handling small of shipping, will be assessed and billed available at sonicair.ups.com barring package customs clearance of UPS to the shipper. circumstances out of UPS SonicAir’s Worldwide Express Plus, UPS Worldwide Unless otherwise restricted for the desti- control, including, but not limited to, Express NA1, UPS Worldwide Express, nation country, the shipper may elect the following: airline delays; failure, UPS Worldwide Expedited and UPS 3 to pay duty and tax, or duty only, by unavailability or refusal of a person to Day Select From Canada shipments at showing such instructions on the export release for pickup or accept delivery of no additional charge. Other UPS Supply documentation and on the UPS Waybill. the shipment; acts of God; acts of public Chain Solutions customs brokerage These options are available only to authorities acting with actual or apparent offices charge fees for clearance of small shippers with a UPS account. An addi- authority; acts or omissions of customs packages and freight. tional charge, set forth in the UPS Rates or similar authorities; insufficient infor- Additional charges may apply for applicable to the shipment in effect at the mation provided by the customer; the complex customs-clearance procedures, time of shipping, will be assessed. These application of security regulations imposed which include, but are not limited to, services are not available if any or all by the government, or otherwise appli- the following: of the shipping charges are billed to the cable to the delivery location; a govern- ment agency hold; riots, strikes, lockouts, – Clearance procedures involving a consignee, or if a consignee chooses a work stoppages or other labor disputes; government agency other than customs broker other than UPS Supply Chain war, military actions or police actions; – Customs Bonds Solutions brokerage offices (formerly UPS Customhouse Brokerage offices), acts of terrorism; civil unrest; disruptions – Drawbacks designated by UPS for handling small in air or ground transportation networks; – Formal entries involving more than package customs clearance. Other UPS and natural disasters. five tariff lines Supply Chain Solutions customs broker- The service guarantee will not apply if – Live Entries age offices charge fees for clearance (i) the shipper is provided with proof – Marking Attendance of small packages and freight. of timely delivery, consisting of the date – Temporary Import Bonds (T.I.B.) and time of delivery and name of the ZIP Code/Postal Code Information person who signed for the shipment or UPS will prepay duties and taxes on behalf The consignee’s ZIP Code is a required signature release information; (ii) any of the payer. For importation into the part of the address for domestic shipments. package is shipped in violation of the ® United States, a fee, set forth in the UPS When available, ZIP+4 should be used. UPS SonicAir Terms and Conditions; Rates applicable to the shipment in effect The consignee’s postal code, telephone or (iii) a bill-to account number was at the time of shipping, will be assessed number and contact name are required provided at the time of shipment that and billed to the importer. A fee may also parts of the address for international was not in good credit standing and the apply for shipments to other countries. shipments. package was not delivered until alternate In the event a Shipper’s Export Declaration payment arrangements were secured. Pickup Charge (S.E.D.) is required and is not included For additional terms and conditions, with the export documents provided by UPS reserves the right to assess a surcharge, refer to the UPS SonicAir shipping docu- the shipper, UPS will prepare an S.E.D., set forth in the UPS Rates applicable to ment and the UPS SonicAir Terms and using the information on the UPS Waybill the shipment in effect at the time of ship- Conditions available at sonicair.ups.com. or other export documentation, on behalf ping, for the pickup of prepaid shipments, of the shipper to facilitate export. A or UPS 3 Day Select or UPS Ground UPS Service Guarantee processing fee, set forth in the UPS Rates Return Service packages, when no other UPS guarantees on-schedule delivery applicable to the shipment in effect at packages are to be picked up. of packages shipped via UPS Air Services, the time of shipping, will be assessed where such services are available, to all and billed to the shipper. 50 states and Puerto Rico. ESSENTIAL INFORMATION 143

UPS guarantees on-schedule delivery of In the event UPS fails to attempt delivery may require earlier pickup times packages shipped via UPS Hundredweight within the time published on the UPS Web (available at the UPS Web site) to Air Services, where such services are avail- site, or as provided when 1-800-PICK-UPS® meet delivery time commitments. able, to all 50 states and Puerto Rico. is called, UPS, at its option, will either (g) UPS is notified in writing or by credit or refund the transportation charges UPS guarantees on-schedule delivery of telephone of a service failure within for each such package to the payer only, packages shipped via UPS 3 Day Select fifteen (15) calendar days from the upon request, subject to the following and UPS Hundredweight 3 Day Select, date of scheduled delivery and is conditions. This is the sole remedy avail- where such services are available, to all advised of the consignee’s name and able under the UPS Service Guarantee. 50 states and Puerto Rico. address, date of shipment, package (a) UPS’s guaranteed delivery schedule weight and UPS tracking number. UPS guarantees on-schedule delivery of has been obtained by referencing (h) For UPS Worldwide Expedited ship- packages shipped via UPS Ground and UPS’s Web site or contacting a UPS UPS Hundredweight Ground, where ments, the guarantee shall apply only Customer Service office. “On-time” to shipments originating in, or destined such services are available, to all 50 states means, subject to the terms of this and Puerto Rico. for, the United States, and when the UPS Service Guarantee, delivery is billed party is resident in the United UPS guarantees on-schedule delivery of attempted within the UPS guaranteed States and is responsible for all ship- packages shipped via UPS Worldwide delivery schedule. ping charges. Express Plus, UPS Worldwide Express (b) Each package is properly recorded NA1, UPS Worldwide Express, UPS Under no circumstances shall UPS be liable on a UPS source document or in for any special, incidental or consequential Worldwide Expedited, UPS 3 Day Select a UPS automated shipping system. From Canada and UPS Standard, where damages, including, but not limited to, such services are available and provided (c) Each package in a shipment bears damages arising from delayed delivery or that the customs clearance is performed the appropriate UPS tracking label failure to attempt delivery in accordance by the UPS Supply Chain SolutionsSM and an address label, or a combined with the UPS Service Guarantee. Under brokerage offices designated by UPS label generated by a UPS automated no circumstances shall UPS be liable for for clearing these packages and there shipping system, showing the con- any damages whatsoever for delayed is not a delay caused by certain events signee’s correct name, deliverable delivery, except as specifically provided beyond our control, such as a government address (UPS does not provide delivery for shipments made under the UPS Service agency hold. to a P.O. box) and ZIP Code (or postal Guarantee. code for international shipments). The guarantee does not apply to UPS Customs clearance for the services listed In addition, UPS reserves the right, shipments that are delayed due to causes above is provided by the UPS Supply in its sole discretion, to refuse to honor beyond UPS’s control, including but not Chain Solutions brokerage offices a request for a credit or refund of limited to, the following: the unavailability (formerly UPS Customhouse Brokerage transportation charges for a package or refusal of a person to accept delivery offices) designated for handling small when that package is not accompanied of the shipment; acts of God; acts of public package customs clearance. Other UPS by a smart label and timely Package authorities acting with actual or apparent Supply Chain Solutions customs broker- Level Detail (PLD) information, as authority; acts or omissions of customs age offices charge fees for clearance of defined in the UPS Tariff, at the time or similar authorities; insufficient infor- small packages and freight. the package is tendered to UPS. mation provided by a customer; Hazardous “Business day” means Monday through (d) Each UPS 2nd Day Air A.M. package Materials packages improperly offered Friday except the following holidays: is addressed to a commercial, not for transport; the application of security – New Year’s Day residential, address. A residential regulations imposed by the government, – Memorial Day delivery is defined as provided in the or otherwise applicable to the shipment; UPS Tariff and in this service guide. – Independence Day riots, strikes or other labor disputes; civil unrest; disruptions in air or ground trans- – Labor Day (e) Each package in a shipment bears a UPS Saturday Delivery routing label portation networks; and natural disasters. – Thanksgiving Day when optional Saturday service is UPS reserves the right to refuse any request – Day after Thanksgiving Day* requested and available. for a credit or refund when such request – Christmas Day (f) Each package in a shipment is ten- is either (a) made by, or (b) based on – New Year’s Eve* dered to UPS during UPS’s published information obtained by, a party other business hours. Packages received than the payer of the shipping charges. *Delivery of UPS Air Services from or destined to certain locations and International Packages only. 144

Terms and Conditions

The guarantee does not apply to UPS to the shipper without additional charge. that they may qualify for Daily Rates commercial and residential Ground ship- A package returned to the shipper after based on a change in their package and ments that are picked up or scheduled delivery is subject to applicable charges. shipper characteristics must contact UPS to be delivered between December 12 in order to be considered for Daily Rates. International shipments refused by the and December 24. Upon request, UPS will then determine consignee, or which for any other reason whether the shipper is eligible for Daily cannot be delivered, will be held, and UPS Deliveries Attempted Three Times Rates, in UPS’s discretion. Any rate will attempt to contact the shipper for without Extra Charge changes will be applied prospectively further instructions. The shipper will be If UPS is unable to complete delivery only, and shippers will not be entitled to responsible for payment of all charges, of a package, a notice will be left at the any refunds or credits for charges or rates including, but not limited to, forwarding, consignee’s address stating that delivery previously assessed, even if the shipper disposal or return transportation charges, has been attempted. Thereafter, a second was previously eligible for Daily Rates. as well as any duty and tax, if applicable. and, if necessary, a third attempt to deliver Daily and On-Demand Rates do not apply the package will be made without addi- Interruption of Service to shippers located in Alaska or Hawaii. tional charge. UPS shall not be liable for any interruption Shippers located in Alaska and Hawaii Delivery Change Requests of service due to causes beyond its control, are subject to the UPS Rates published in including, but not limited to, the follow- UPS may honor a request that UPS reroute the effective UPS Rate and Service Guide ing: the unavailability or refusal of a person a package to a consignee other than the in effect at the time of shipping. to accept delivery of the shipment; acts consignee identified on a source document, of God; acts of public authorities acting All shippers who process and pay for or in the UPS automated shipping system with actual or apparent authority; acts or shipment of packages at UPS Customer for the package after tender of the pack- omissions of customs or similar author- Centers will be subject to higher Retail age to UPS. UPS will honor such a request ities; insufficient information provided by Rates. Shippers who bring packages to where practicable, and where the shipper a customer; Hazardous Materials pack- UPS Customer Centers that are processed has guaranteed payment of any applicable ages improperly offered for transport; the and billed to a UPS account or processed charges resulting from the change. application of security regulations imposed and billed through UPS.com will receive by the government, or otherwise applica- their applicable On-Demand Rates or Shipper Release Daily Rates. A shipper may request that UPS release ble to the shipment; riots, strikes or other a package on the first delivery attempt. labor disputes; civil unrest; disruptions If a shipper selects a UPS service to a Shipper Release will be provided by UPS in air or ground transportation networks destination for which only a higher level subject to the effective UPS Terms and and natural disasters. of service is available, UPS will substitute the next higher level of available service Conditions of Service. When Shipper UPS Rates Release is selected, the shipper acknowl- and will charge the corresponding rate The applicable UPS Rates are determined edges and agrees that UPS will make only for the substituted service. on the basis of package and shipper one delivery attempt, that a signature will characteristics, and are therefore subject UPS may refer to the “UPS Express not be obtained upon delivery, and that a to change. Shippers who have a UPS daily Envelope” and the “UPS Letter” inter- UPS delivery record showing a completed pickup account and/or a customized changeably. The Letter rate applies only Shipper Release delivery shall be conclu- shipping agreement with UPS will receive to shipments sent in UPS Express Envelope sive proof that delivery was completed. Daily Rates. Daily Rates are also avail- or UPS Letter packaging. Shipper Release is provided solely at the able upon request to shippers who receive shipper’s risk of loss or damage arising Billing Options for Domestic Shipments On-Demand Rates and have multiple from the release of the package by UPS, Unless otherwise agreed to in writing shipping accounts at a location with a and UPS will not be liable to shippers or by UPS, shipping charges will be billed UPS daily pickup account and/or sustained third parties for any damages arising from to the shipper. shipping revenue of at least $105 (U.S.) the release of the package. Shipper Release each week for a consecutive six-month UPS accepts shipments for Collect billing is not available for packages having a period. Shippers not eligible for Daily Rates and Third-Party billing provided the value of more than $999.00 (U.S.). will be subject to higher On-Demand Rates. consignee or third party has a valid UPS account number and has agreed to accept Special Handling Shippers who receive Daily Rates, but no the charges. of Undeliverable Packages longer meet criteria to qualify for Daily Domestic packages refused by the con- Rates, will be charged On-Demand Rates A processing fee, set forth in the UPS Rates signee, or which for any other reason can- without further notice from UPS. Shippers applicable to the shipment in effect at the not be delivered, will be promptly returned receiving On-Demand Rates who believe time of shipping, will be charged for a ESSENTIAL INFORMATION 145

missing or invalid account number when (h) Third-Party Freight Collect – The third contains provisions for a late payment fee either Collect billing or Third-Party billing party pays shipping charges and duty/ on past due balances (including, without has been selected on the source document tax/V.A.T., if applicable. For U.S. limitation, any previously assessed but or in a UPS automated shipping system. shippers, the shipping charges and unpaid late payment fees), and the shipper An account number is invalid if it is the duty/tax/V.A.T. can be billed to third agrees to pay such late payment fees as wrong account number for the bill-to parties via the Free Domicile billing may be assessed by UPS. The UPS Tariff party or if it is the account number for option. An additional surcharge may also contains provisions for a fee that may a consignee or third party who fails to be applied when selecting the Free be imposed if any negotiable instrument pay the shipping charges. In the event of Domicile billing option. submitted to UPS as payment for Charges non-payment by the consignee or third is returned to UPS unpaid or if any elec- UPS reserves the right in its sole discretion party, the charges will be billed to the tronic request for payment is dishonored. to request advance payment of shipping shipper. Regardless of the billing option charges for any package sent to any inter- Notwithstanding any billing or payment selected, some charges, including, but not national destination. option selected at the time of shipment, limited to, address correction charges, the shipper is ultimately liable for and will be billed to the shipper. For all shipments where the shipper is not agrees to pay all Charges, including in paying the shipping charges, the shipper the event of insolvency, bankruptcy, Billing Options must notify the bill payer prior to shipping. non-payment or refusal to pay by the for International Shipments The shipper is liable for payment in the consignee or third party. The amount billed includes, but is not event of non-payment by the consignee limited to, shipping charges, duties and or a third party. All shipments must have UPS reserves the right to bill for Charges taxes, if applicable. Unless otherwise a valid UPS billing option indicated on the based upon the characteristics of, and restricted in the origin or destination waybill. Regardless of the billing option services requested for, packages actually country, the carrier provides the following selected, some charges, including, but not tendered to UPS. UPS reserves the right billing options: limited to, address correction charges, to audit invoices to verify service selection; will be billed to the shipper. package or shipment weight; applicability (a) Prepaid – The shipper pays all ship- of any Charges; and to make appropriate ping charges, and the consignee pays Disbursement Fee adjustments. If Charges are paid for duty/tax/V.A.T., if applicable. In order to expedite customs clearance, by credit card, the shipper expressly (b) Freight Collect – The consignee pays UPS may advance duties and taxes on authorizes UPS to assess any Charges and shipping charges and duty/tax/V.A.T., behalf of the payer as dictated by the to obtain payment of the Charges by use if applicable. billing option selected. A Disbursement of the credit card. The UPS Tariff contains Fee based on the amount advanced will provisions for a fee that will be imposed (c) FOB – The shipper pays shipping be assessed and billed to the payer. for any credit card transaction that is charges to the port of export, and declined or rejected for any reason. the consignee pays the balance. Currency Conversion Rate If a shipper submits package information (d) C&F – The shipper pays shipping Charges to a payer’s account in a foreign to UPS (through an automated shipping charges to the port of import, and currency will be converted to the payer’s system, source document or UPS Internet the consignee pays the balance. currency using a weekly exchange rate secured through Major Money Center Shipping) and does not subsequently (e) Delivered Duty Paid, V.A.T. Unpaid – Banks, plus an exchange fee, set forth in tender such package to UPS, it is the The shipper pays all shipping charges the UPS Rates applicable to the shipment shipper’s sole responsibility to request an and the destination country’s duty, in effect at the time of shipping. adjustment. Shippers who fail to do so if applicable. The consignee pays will be liable for all applicable Charges. the balance, such as V.A.T. Payment of Charges Shippers requesting an invoice adjustment (f) Bill Duty, Tax and Shipping Charges For purposes of this section, the term (e.g., adjustment based on an incorrect to Shipper (Free Domicile) – The “Charges” means all applicable trans- rate, billable weight, account number shipper pays the destination country’s portation and other charges, including, or type of service, etc.) or a refund due to duty and tax, if applicable, in addition but not limited to, all applicable acces- a duplicate payment must notify UPS of to all shipping charges. sorial charges, surcharges, additional the request within 180 days after receiv- handling charges and late payment fees. ing the contested bill. A partial payment (g) Third-Party Prepaid – The third party against an invoice is not considered a pays shipping charges and the receiver UPS’s payment terms require payment request for an invoice adjustment. pays duty/tax/V.A.T., if applicable. of all Charges within seven (7) days after receipt of the UPS bill. The UPS Tariff 146

Terms and Conditions

Residential Delivery returned using a Print Return Label will returned using a Print and Mail Return A residential delivery is defined as delivery be charged the rate calculated from the Label will be charged the rate calculated to a location that is a home, including a pickup location to the destination via the from the pickup location to the destination business operating out of a home that does service selected. An additional charge for via the service selected. An additional not have an entrance open to the public. each Print Return Label package will be charge for each Print and Mail Return assessed when Print Return Label service Label package will be assessed when Print UPS Return Services is requested. The applicable charges will and Mail Return Label service is requested. UPS ReturnsSM be those set forth in the UPS Rates in The applicable charges will be those set Authorized Return Service (ARS) – ARS effect at the time the charge is applied. forth in the UPS Rates in effect at the time the charge is applied. is a contractual service that allows the Electronic Return Label – Packages shipper to order preprinted labels to send can be returned from any address in UPS ReturnsSM Plus to their customer. The shipper signs an the 50 states with an Electronic Return 1 UPS Pickup Attempt – Packages can be agreement based upon the average weight Label, where this service is available, and zone of their package characteristics. retrieved from any address in the 50 states via UPS Next Day Air, UPS 2nd Day Air, with 1 UPS Pickup Attempt service, where Upon execution of the agreement, the UPS 3 Day Select and UPS Ground. shipper calls 1-800-PICK-UPS to order this service is available, via UPS Next Day return labels that are preprinted with the Electronic Return Label service is not Air, UPS 2nd Day Air, UPS 3 Day Select, return address designated in the contract. available via UPS Next Day Air Early and UPS Ground. Upon receipt of the preprinted return A.M., UPS Next Day Air Saver or UPS 1 UPS Pickup Attempt service is not avail- labels, the shipper encloses the return 2nd Day Air A.M. able via UPS Next Day Air Early A.M., label with the outbound shipment or The value limit for each Electronic Return UPS Next Day Air Saver or UPS 2nd Day the label to the recipient separately. Label package is $1,000 (U.S.). Air A.M. The recipient affixes the label to the UPS-compatible package and takes the When requested via WorldShip, UPS The value limit for each 1 UPS Pickup package to an approved return location, Internet Shipping or UPS CampusShip, Attempt service package is $1,000 (U.S.). gives it to a UPS service provider or calls a return label will be generated for the When requested via WorldShip, UPS 1-800-PICK-UPS to request a pickup package. Upon delivery, a package returned Internet Shipping, UPS CampusShip, for an additional fee. Packages can be using an Electronic Return Label will a UPS OnLine Compatible vendor returned from any address in the 50 states be charged the rate calculated from the shipping system or Returns on the Web, with ARS, where this service is available, pickup location to the destination via the UPS will pick up a package and return it via UPS Next Day Air, UPS 2nd Day Air, service selected. An additional charge for to the designated address. Upon delivery, UPS 3 Day Select and UPS Ground. Upon each Electronic Return Label package will a package returned using 1 UPS Pickup delivery of the package, the original shipper be assessed when Electronic Return Label Attempt service will be charged the rate is billed the rate based upon the contract. service is requested. The applicable charges calculated from the pickup location to There is no additional accessorial charge. will be those set forth in the UPS Rates the destination via the service selected. in effect at the time the charge is applied. Print Return Label – Packages can be An additional charge for each 1 UPS returned from any address in the 50 states Print and Mail Return Label – Packages Pickup Attempt service package will be with Print Return Label service, where can be returned from any address in the assessed when 1 UPS Pickup Attempt this service is available, via UPS Next Day 50 states with Print and Mail Return service is requested. The applicable charges Air, UPS 2nd Day Air, UPS 3 Day Select Label service, where this service is avail- will be those set forth in the UPS Rates and UPS Ground. able, via UPS Next Day Air, UPS 2nd Day in effect at the time the charge is applied. Air, UPS 3 Day Select and UPS Ground. Print Return Label service is not available 3 UPS Pickup Attempts – Packages via UPS Next Day Air Early A.M., UPS Print and Mail Return Label service delivered in the 50 states can be retrieved Next Day Air Saver or UPS 2nd Day is not available via UPS Next Day Air using 3 UPS Pickup Attempts service, Air A.M. Early A.M., UPS Next Day Air Saver where this service is available, via UPS or UPS 2nd Day Air A.M. Next Day Air, UPS 2nd Day Air, UPS 3 The value limit for each Print Return Day Select and UPS Ground. Label package is $1,000 (U.S.). The value limit for each Print and Mail Return Label package is $1,000 (U.S.). 3 UPS Pickup Attempts service is not avail- When requested via UPS WorldShip®, UPS able via UPS Next Day Air Early A.M., Internet Shipping or UPS CampusShipTM, When requested via WorldShip or Returns UPS Next Day Air Saver or UPS 2nd Day a return label will be generated for the on the Web, a return label will be generated Air A.M. package. Upon delivery, a package for the package. Upon delivery, a package ESSENTIAL INFORMATION 147

The value limit for each 3 UPS Pickup Web browser. End-users can then print shipper has not received payment of the Attempts service package is $50,000 and affix the label to the package they C.O.D. amount, or any claim relating (U.S.). wish to return. The UPS Returns on the thereto shall be deemed waived. Web solution can also be used by phone When requested via WorldShip, UPS If collection cannot be made within three representatives at the merchant site. Internet Shipping, UPS CampusShip, (3) delivery attempts or the consignee Upon delivery, the shipper is billed a UPS OnLine Compatible vendor ship- refuses delivery, UPS will return the pack- according to the terms in the contract. ping system or Returns on the Web, UPS age to the shipper. The value limit per package for the Web- will pick up a package and return it to the browser Return Label, Returns on the Consignee’s Checks in Payment of shipper. Upon delivery, a package returned Web Print Return Label, Print and Mail C.O.D.s: Unless instructions to collect using 3 UPS Pickup Attempts service will Return Label and 1 UPS Pickup Attempt a cashier’s check or money order only are be charged the rate calculated from the services is $1,000 (U.S.). shown on the C.O.D. tag (in conformity pickup location to the destination via the with the instructions on the tag) or service selected. An additional charge for The value limit per package for Returns system-generated label, UPS will accept each 3 UPS Pickup Attempts service pack- on the Web 3 UPS Pickup Attempts a check or other negotiable instrument age will be assessed when 3 UPS Pickup is $50,000 (U.S.). issued by or on behalf of the consignee. Attempts service is requested. The appli- When instructions to collect a cashier’s cable charges will be those set forth in the C.O.D. Packages check or money order only are clearly UPS Rates in effect at the time the charge C.O.D. means, for all purposes, Collect indicated on the C.O.D. tag or system- is applied. On Delivery. UPS accepts C.O.D. pack- ages for delivery throughout the United generated label, UPS reserves the right to Call Tag – Packages delivered can be States and Puerto Rico. accept a cashier’s check, a money order, retrieved with a Call Tag via UPS Ground an official bank check or other similar service (does not apply to Hazardous Preparation and Listing of C.O.D. instrument issued by or on behalf of the Materials packages requiring shipping Packages: C.O.D.s are accepted for consignee. All checks or other negotiable papers). amounts up to $50,000 (U.S.) per pack- instruments (including cashier’s checks, age. Shippers not using a UPS automated official bank checks, money orders and Call Tag service is not provided via shipping system must prepare and attach other similar instruments) tendered in UPS Air Services or UPS 3 Day Select. to each C.O.D. package a UPS C.O.D. payment of C.O.D.s will be accepted The value limit for each Call Tag package tag showing the amount to be collected by UPS based solely upon the shipper is $50,000 (U.S.). and must enter such amount on the UPS assuming all risk relating thereto including, source document in the space provided but not limited to, risk of non-payment, When requested by the shipper, UPS will for that purpose. Each package in a UPS insufficient funds and forgery, and UPS pick up a package and return it to the Hundredweight C.O.D. shipment must shall not be liable upon any such instru- shipper. A Call Tag service package will carry a C.O.D. tag for the goods ment. All checks or other negotiable be charged the rate calculated from the contained in that package. instruments (including cashier’s checks, pickup location to the destination plus an official bank checks, money orders and additional charge for each Call Tag service Shippers using a UPS automated shipping other similar instruments) will be trans- package will be assessed when Call Tag system will generate, and apply to each mitted to the shipper together with UPS’s service is requested. The applicable charges C.O.D. package, a system-generated own check if consignee check(s) collected will be those set forth in the UPS Rates address label with a C.O.D. barcode are for less than the C.O.D. amount. in effect at the time the charge is applied. and the amount to be collected for each individual package. Remittances (checks, money orders, etc.) The UPS Service Guarantee does not apply received that are less than the C.O.D. to shipments made using a Call Tag. Responsibility for C.O.D.s: Upon delivery dollar amount indicated by the shipper of each C.O.D. package, UPS will attempt will be reimbursed for the full amount SM UPS Returns on the Web to collect the amount shown on the unless the variance of the amount UPS Returns on the Web service is a C.O.D. tag or the system-generated label remitted is less than $1 (U.S.). contractual service initiated by a merchant’s attached to the package and transmit end-users. The end-user starts the process to the shipper the amount so collected Payment for any C.O.D. package of via the merchant’s Web site. After the (subject to the provisions of UPS Tariff $10,000 (U.S.) or more must be received end-user completes a return form, the Item 485), or, if collection cannot be in a single check or other negotiable program generates a return authorization made, will return the package to the instrument such as a cashier’s check, code and package-tracking number, shipper. The shipper must notify UPS money order, official bank check or other which are coded onto a return label that within forty-five (45) days from the date similar instrument. is transferred to the end-user via their of shipment of a C.O.D. shipment if the 148

Terms and Conditions

In the event that UPS accepts a personal As with all packages, UPS will not be liable pickup service is provided by the or company check when a shipper has for any special, incidental or consequential following methods: properly instructed UPS to collect a damages for C.O.D. packages. (a) A shipper may request Saturday pickup cashier’s check or money order only, by contacting a UPS Customer Service UPS reserves the right, in its sole discretion, Weekly Service Charge office on each Saturday, excluding to deposit into a UPS account the personal When daily pickup service is requested, holidays, that the service is needed. or company check collected and to provide a weekly service charge, set forth in the the shipper with a check issued by UPS. UPS Rates applicable to the shipment (b) At the shipper’s option, UPS will in effect at the time of shipping, will be call at the shipper’s premises every In the event that a shipper timely notifies applied. UPS will call upon each UPS Saturday, excluding holidays, to pick UPS that it has not received payment of daily pickup service shipping account up qualifying shipments. A service the C.O.D. amount, if UPS’s records show once each business day to pick up pack- charge will be assessed if UPS calls that it collected a C.O.D. payment and ages for delivery to all points served at the shipper’s premises on Saturday the remittance has not been cashed, UPS without a special pickup request. UPS and there are no packages to be may, in its sole discretion, provide the may not call upon a UPS daily pickup picked up on that day. shipper with a digital image of the check service shipping account on any day in or money order along with a C.O.D. which the account indicates that there An additional charge, set forth in the UPS Remittance Verification in order to assist are no packages available for pickup. Rates applicable to the shipment in effect the shipper in locating the missing C.O.D. at the time of shipping, will be assessed payment. If the shipper is still unable to The weekly service charge is based on for each UPS Air Services package or UPS locate the C.O.D. payment, UPS may, a daily pickup account’s weekly billing Hundredweight Air Services shipment in its sole discretion, provide the shipper total, as reflected in the UPS billing system. tendered to UPS on Saturday. with an indemnified C.O.D. check or The weekly billing total may not neces- money order, which is a digital image of sarily reflect all packages tendered during Saturday Delivery the original payment collected by UPS at a calendar week. UPS offers optional Saturday delivery of UPS Next Day Air Early A.M. and the time of delivery and can be deposited The charges are as follows: in a bank, provided that the original check UPS Next Day Air Express Envelopes or money order has not previously been – $ 0 to $14.99...... $16 and packages and UPS Hundredweight deposited or negotiated. If the indemnified – $15 to $59.99...... $11 Next Day Air shipments, where such check or money order turns out to be – $60 or more in services are available. Saturday delivery invalid for any reason, including, but not weekly billed revenue ...... $7 is not available for UPS Next Day Air limited to, insufficient funds or forgery, Saver Express Envelopes or packages. SM UPS shall not be liable upon the instrument. Quantum View Notify Ship Notification The shipper should contact UPS for infor- Upon request, UPS will provide notifi- mation regarding UPS’s Saturday delivery C.O.D. packages with an amount to cation, as directed by the shipper, of a area. A Saturday Delivery routing label, be collected in excess of $500 (U.S.) will shipment requested by the shipper. An provided by UPS, must be attached to not be accepted for transportation via additional charge, set forth in the UPS each package. a UPS Drop Box. Rates applicable to the shipment in effect The shipper may request optional Saturday at the time of shipping, will be assessed for Entry of a C.O.D. amount is not a declara- delivery of UPS Worldwide Express Plus each successfully faxed ship notification. tion of value for purposes of purchasing shipments (subject to value limits) and declared value protection against loss or UPS Worldwide Express shipments to damage. Payment of the C.O.D. charge Saturday Pickup UPS offers optional Saturday pickup of specific locations in Canada, Germany does not constitute payment of the declared and the United Kingdom by indicating the value charge. UPS Next Day Air Early A.M., UPS Next Day Air, UPS Next Day Air Saver, UPS selection of this option on the UPS source Currency in Payment of C.O.D.s: UPS 2nd Day Air A.M., and UPS 2nd Day Air document or in a UPS automated shipping will not accept currency in any amount shipments for delivery in the United States system and by attaching a Saturday for payment of C.O.D. shipments. and Puerto Rico where such services are Delivery routing label provided by UPS to each package. Charges for C.O.D. Collections: An addi- available. The shipper should contact UPS tional charge, set forth in the UPS Rates for information regarding UPS’s Saturday Optional Saturday delivery of UPS applicable to the shipment in effect at the pickup area. UPS Air Services shipments Worldwide Express Plus and UPS time of shipping, will be assessed for each picked up on Saturday receive the same Worldwide Express shipments from C.O.D. received for collection. delivery commitment as UPS Air Services specific locations in designated countries shipments picked up on Friday. Saturday to specific locations in the United States ESSENTIAL INFORMATION 149

may be requested by indicating the selec- Invalid UPS Next Day Air Early A.M. In such case, an additional charge, set tion of this option on the UPS source Shipment Charge forth in the UPS Rates applicable to the document for each shipment. UPS reserves the right to assess a charge, shipment in effect at the time of shipping, will be assessed. An additional charge, set forth in the UPS set forth in the UPS Rates applicable Rates applicable to the shipment in effect to the shipment in effect at the time of Delivery Confirmation Adult Signature at the time of shipping, will be assessed shipping, for each UPS Next Day Air Required (domestic and international) – for each UPS Next Day Air Early A.M. Early A.M. package shipped to a desti- A shipper may request UPS to obtain and UPS Next Day Air package and for nation outside the UPS Next Day Air the signature of an adult 21 years of age each UPS Worldwide Express Plus and Early A.M. service area. or older and to include it in the Delivery UPS Worldwide Express shipment received Confirmation response. An additional for Saturday delivery. This charge is billed UPS Next Day Air and charge, set forth in the UPS Rates appli- to the payer of the transportation charges. UPS 2nd Day Air Charges cable to the shipment in effect at the time For Next Day Air services, there is no of shipping, will be assessed. UPS, in its Hold for Pickup Service weight limit for Express Envelopes contain- sole discretion, will determine if delivery The shipper may request UPS to hold ing correspondence, urgent documents can be completed when such a request is a domestic package at a designated and electronic media. When a Next Day made, and may request photo identifica- UPS facility for pickup by the consignee. Air service is selected, Express Envelopes tion indicating the recipient’s age, before For each such package, the shipper will containing items other than those listed completing delivery. The shipper must use complete an address label showing the above are subject to the corresponding a UPS automated shipping system to words “Hold for Pickup,” the consignee’s rates for the applicable weight. The shipper initiate a request for this service. name, telephone number, the name of agrees to comply with the requirements a contact person and the full address of of the Private Express Statutes when using A shipper may elect to direct the response the designated UPS facility. In addition, UPS 2nd Day Air A.M. and UPS 2nd Day to an address other than the return address the shipper will apply a UPS Hold for Air services. For UPS 2nd Day Air services, specified on the shipping label. In such case, Pickup label below the address label Express Envelopes weighing one (1) pound the response will be mailed individually, on the package. or more are subject to the corresponding and an additional charge, set forth in rates for the applicable weight. the UPS Rates applicable to the shipment UPS will hold the package at the desig- in effect at the time of shipping, will be nated facility and will attempt to contact Delivery Confirmation Services assessed. the consignee at the telephone number Delivery Confirmation – At the time shown on the label. Packages will usually Note: Only valid UPS accounts will receive a shipper tenders a domestic package to responses via mail. be made available by 8:30 a.m. on the UPS, the shipper may request Delivery scheduled day of delivery. Packages not Confirmation Service by indicating Proof Of Delivery (P.O.D.) picked up within five (5) business days Delivery Confirmation on the UPS Upon request, UPS will provide proof of from the date of arrival will be returned Shipping Record book or in a UPS delivery of a shipment via facsimile (fax) to the shipper. automated shipping system. Each transmission or mail. The request must Delivery Confirmation response will UPS Next Day Air Early A.M. include a fax number, including area code, include the date of delivery and either the Verbal Confirmation of Delivery for an operating fax machine or an address name of the recipient or the disposition deliverable by the United States Postal The shipper may request optional Verbal of the package; or, in the event of a return, Service. UPS reserves the right to assess Confirmation of Delivery when shipping the response will indicate the reason for the shipper an additional charge, set forth via UPS Next Day Air Early A.M. Verbal the return and the date processed. An in the UPS Rates applicable to the shipment Confirmation of Delivery is not available additional charge, set forth in the UPS in effect at the time of shipping, for each in Hawaii. When this service is selected, Rates applicable to the shipment in effect successfully transmitted or mailed P.O.D. UPS will call the shipper to confirm delivery at the time of shipping, will be assessed on the day of delivery. An additional for each such response. All responses Additional Handling Charge charge, set forth in the UPS Rates appli- will be consolidated and provided to the An Additional Handling charge, set forth cable to the shipment in effect at the time shipper in printed or electronic format. in the UPS Rates applicable to the ship- of shipping, will be assessed for each ment in effect at the time of shipping, may Verbal Confirmation of Delivery request Delivery Confirmation Signature be assessed for the transportation of the and will be billed to the payer of the Required (domestic and international) – following: transportation charges. A shipper may request UPS to obtain the recipient’s signature and to include it – Any article that is encased in an outside on the Delivery Confirmation response. shipping container made of metal or wood. 150

Terms and Conditions

– Any item, such as a barrel, drum, Each Large Package in a UPS Ground charge refund, subject to the following pail or tire, that is not fully encased multi-piece shipment may receive an LPS. conditions: in a corrugated cardboard shipping – This charge will not be assessed for container. Address Correction Charge the first 50 package-tracking requests – Any package with the longest side If UPS is unable to deliver any package as per calendar week, or for a quantity exceeding 60 inches or its second- addressed by the shipper, or if the package of package-tracking requests equal to longest side exceeding 30 inches. has an incorrect or incomplete address or less than 20 percent of the shipper’s (examples include, but are not limited to, – Any package qualifying as a Large package volume for that week, which- P.O. boxes, missing suite, apartment, or Air Package. ever is greater. unit numbers, old addresses and missing/ – This charge will not be assessed for a – An Additional Handling charge will incorrect ZIP Codes), UPS will determine quantity of package-tracing requests not be assessed to packages qualifying and make reasonable efforts to secure the equal to or less than two percent of the for a Large Package Surcharge. correct or complete address. An address shipper’s package volume for that week. UPS also reserves the right to assess the validated by UPS may be incorrect or – This charge may be assessed for Additional Handling charge for any pack- incomplete for purposes of completing shipping-charge refund requests when age that, in UPS’s sole discretion, requires delivery, and may be corrected by UPS. the shipment in question was actually special handling. If the correct or complete address is secured, UPS will attempt delivery, and the delivered in accordance with the UPS Large Air Package shipper will be provided with the correct Service Guarantee. or complete address in order to update its A package shipped using UPS Air Services Limitations of Liability or UPS 3 Day Select is considered a “Large internal records. An additional charge, set Each UPS domestic package or interna- Air Package” when its length, combined forth in the UPS Rates applicable to the tional shipment is automatically protected with twice the width plus twice the height, shipment in effect at the time of shipping, by UPS against loss or damage up to a exceeds 130 inches, and is equal to or less will be assessed for an address correction. value of $100 (U.S.). Unless a greater than 165 inches. Manual Processing value is recorded in the declared value For each Large Air Package, the rate is UPS reserves the right to assess a manual field of the UPS source document or the based on the greater of the dimensional processing charge of $.50 (U.S.) per UPS shipping system used, the shipper weight or the actual weight. Large Air package or $35 (U.S.) per week (which- agrees that the released value of each Packages are subject to a minimum bill- ever is greater) on shippers who ship domestic package or international ship- able rate of $90 (U.S.). The minimum packages via a UPS shipping system that ment is no greater than $100 (U.S.), billable rate will not apply to UPS applies outdated UPS Rates until such which is a reasonable value under the Hundredweight Service shipments. time as the shipper upgrades the UPS ship- circumstances surrounding the trans- ping system to reflect current UPS Rates. portation, and that UPS shall not be Large Package liable for more than $100 (U.S.) for A UPS Ground package is considered Fuel Surcharge each domestic package or international to be a “Large Package” when the size of UPS reserves the right to institute a fuel shipment. the package exceeds 130 inches in length surcharge on some or all shipments with- and girth combined. UPS’s maximum liability per domestic out prior notice. This surcharge may package or international shipment, shall A Large Package Surcharge (LPS) of $40 apply to any domestic or international not exceed the lesser of: (1) $100 (U.S.), (U.S.) will be applied to each UPS Ground transportation or other charges, including, (2) the lesser of the purchase price paid package, including Hundredweight, sent but not limited to, any accessorial charge by the consignee (where the property between locations in the United States or surcharge. This surcharge will be applied involved has been sold to the consignee), that meets the following criteria: to such services and for such periods as the actual cost, or the replacement cost – The size of the package exceeds 130 UPS, in its sole discretion, may determine of the property at the time and place of inches in length and girth combined, necessary. The current fuel surcharge is loss or damage, or (3) the cost of repair and/or described at UPS.com. of damaged property. If additional protection is desired, the shipper may – The package is identified as OS3 Tracking/Tracing or declare a value in excess of $100 (U.S.) LPS will not apply to: Refund Request Charge by showing a value in excess of $100 – UPS Standard To Canada packages UPS reserves the right to assess the shipper (U.S.) in the declared value field of the a $3 (U.S.) charge per request for package- – Authorized Return Services UPS UPS source document or the UPS shipping tracking, package-tracing or shipping- Ground packages system used. An additional charge as set ESSENTIAL INFORMATION 151

forth in the UPS Rates in effect at the time Box, in which case UPS’s maximum will not accept, or which UPS has a right of shipping will be assessed. UPS does not liability shall be $500 (U.S.) per package, to refuse. offer shippers’ cargo insurance. Shippers (ii) packages shipped as a result of a Acceptance for carriage of any package desiring cargo insurance or all risk insur- request for service made through the or shipment bearing a declared value in ance should purchase such insurance from Internet by a shipper who has a UPS excess of the allowed maximums specified third parties. Shippers cannot declare Internet Shipping account only, in which in the applicable UPS Tariff or service a value for UPS Prepaid Letters. case UPS’s maximum liability is $5,000 guide, or of any package or shipment that (U.S.) per package, (iii) packages returned UPS will not be liable for or responsible UPS does not accept for transportation via Print Return Label, Print and Mail for loss or damage to: articles of unusual or which shippers are prohibited from Return Label, Electronic Return Label value (as defined in Item 460 of the shipping, does not constitute a waiver of or 1 UPS Pickup Attempt Return Service, UPS Tariff); Prepaid Letters; perishable any provisions of the UPS Tariff or service in which case UPS’s maximum liability is commodities or commodities requiring guide limiting UPS’s liability or responsi- $1,000 (U.S.) per package, and (iv) pack- protection from heat or cold to the extent bility for any such package or shipment. ages for which Shipper Release is selected, the loss or damage results from exposure in which case UPS’s maximum liability UPS shall not be liable for any damages to heat or cold or the perishable nature is $999 (U.S.) per package, or (5) $500 arising from UPS’s inability, failure or of the item; loss or damage due to war (U.S.) for packages containing jewelry refusal to comply with a request to stop, risks, insects, moths, vermin, inherent vice (not including costume jewelry) shipped return or re-route shipment of a package (including, but not limited to, improper, via UPS international service. after tender to UPS. inadequate or unsafe packaging or wrapping that fails to meet UPS’s Claims for loss of, or damage to, the UPS Tariff published standards related thereto set shipper’s property must be filed with UPS. All shipments are subject to the terms and forth in the UPS Tariff or elsewhere), For domestic shipments, claims not made conditions contained in the UPS Tariff, deterioration, dampness of atmosphere, within nine (9) months after delivery of which is available at UPS locations and extreme of temperature, ordinary wear the package or, in the case of non-delivery, can be found at UPS.com. UPS may engage and tear or that which occurred or arose within nine (9) months after a reasonable subcontractors to perform transportation prior to or after the course of transporta- time for delivery has elapsed, shall be and incidental services and contracts on tion by UPS; and special, incidental or deemed waived. For international ship- its own behalf and on behalf of its servants, consequential damages. Additionally, UPS ments, claims not made within sixty (60) agents and subcontractors, each of whom will not be liable for any damages related days after delivery of the package, or in shall have the benefit of the Terms and to providing, or the failure to provide, the case of non-delivery, within sixty (60) Conditions set forth in this service guide C.O.D. service, including, but not limited days after a reasonable time for delivery and in the UPS Tariff. No such party has to: failure to collect the C.O.D. amount; has elapsed, shall be deemed waived. authority to waive or vary any of these failure to collect the specified form of The rules relating to liability established Terms and Conditions. payment; collection of an instrument in by the Convention for the Unification of the wrong amount; failure or delay in The UPS Tariff; the effective UPS service Certain Rules Relating to International delivering the collected instrument to the guide and the description of UPS services Carriage by Air signed at Warsaw, Poland, shipper; or collection of forged, insufficient at UPS.com, which are incorporated in on October 12, 1929, and any amendments funds or otherwise invalid instruments. the UPS Tariff; and the UPS source docu- thereto shall apply to the international ment for each shipment, together comprise Where a value has been declared and the carriage of any shipment insofar as the the complete and exclusive agreement of applicable charges paid, UPS’s maximum same is governed thereby. There are no the parties, except as modified by any exist- liability shall not exceed the lesser of: stopping places which are agreed upon ing or future written agreement between (1) the declared value on the UPS source at the time of tender of the shipment, and the parties, and may not be contradicted document or UPS shipping system used, UPS reserves the right to route the ship- or modified by any oral agreement. (2) the lesser of the purchase price paid ment in any way UPS deems appropriate. by the consignee (where the property In no event shall UPS be liable for any involved has been sold to the consignee), special, incidental or consequential the actual cost, or the replacement cost damages. of the property lost or damaged, at the time and place of loss or damage, (3) the UPS will not be liable or responsible cost of repair of damaged property, for the loss of or damage to any package, (4) $50,000 (U.S.) per package, except the contents of which UPS is not author- for: (i) packages shipped via a UPS Drop ized to accept, which UPS states that it 152

Index

A C (continued) Access to UPS 128-129 3 Day Select Additional Charges (Domestic) 25, 123 From Canada 14, 16, 87, 91, 92, 102-103 Additional Charges (International) 124 Worldwide Expedited (Import Freight Collect) 14, 16, 87, 92, 98-101 Additional Handling Charge 123, 149-150 Worldwide Expedited Additional Services (to Canada) 14, 16, 66, 72, 78-81 Domestic 10-13 Worldwide Express International 15-19 (Import Freight Collect) 14, 16, 86, 92, 93-97 Address Correction 123, 124, 150 Worldwide Express (to Canada) 14, 16, 66, 72, 74-77 Air Shipping Documents 109 Worldwide Express NA1 Aircraft Charter Service 26, 73 (Import Freight Collect) 14, 16, 86, 92, 93-97 Authorized Return Service 12, 146 Worldwide Express Plus (Import Freight Collect) 14, 16, 86, 92, 93-97 Authorized Shipping Outlets 129, 141 Worldwide Express Plus Automated Processing 106-108 (to Canada) 14, 16, 66, 72, 74-77 Automatic Daily Pickup 128 Worldwide Service to Canada 14, 16, 66-71, 72, 74-85 Worldwide Service Zone Chart (Express, Express Plus, Expedited B and Standard To Canada) 66-71 Billing Center 133 Worldwide Service Zone Chart (Import Freight Collect) 88-90 Billing Options 133, 144-145 Worldwide Service Zone Chart Billing Options Charges 15 (3 Day Select and Standard From Canada) 91 Brokerage Services 15, 17-19, 82 Certificate of Origin 15, 111, 117, 119-120 Business Solutions Charter Aircraft Service Option 26, 27, 73 Web Site Address UPS.com/businesssolutions C.O.D. (Collect On Delivery) 10-11, 125, 147-148 C.O.D. Automatic 10 C.O.D. Enhancement Products 10 C C.O.D. Secure 11 Call Tag 12, 147 Consulting Services 135 CampusShip 5, 108 Credit Extension Plan 134 Canada Currency Conversion Rate Fee 15, 145 Standard From Canada 14, 16, 87, 92, 104-105 Customer Centers 129 Standard To Canada 14, 16, 22, 66, 72, 82-85 Customs Brokerage Services 17-19 10 Kg/25 Kg Box 7, 74, 77 ESSENTIAL INFORMATION 153

D D (continued) Daily Pickup 128 Domestic Service Options 10, 13 Debit EFT: Electronic Funds Transfer Plan 134 Door-to-Door Service 26, 27, 73 Declared Value 11, 15, 146-147, 150-151 Drop Boxes 128 Delivery Area Surcharge 25 Delivery Confirmation 130-131, 149 Destination Outside Service Area 123 Determining the Rate for Domestic E Early A.M. 10, 13, 28-31 and International Shipments 23 East State Classifications 61 Determining the Zone for Domestic Shipments 24 Electronic Commerce (e-Commerce) Determining the Zone for Export Shipments 60 Web Site Address ec.ups.com Determining the Zone for Essential Information 130-151 Import Freight Collect Shipments 86-87 Express Box 6 Determining the Zone for Shipments to Canada 66 Express Envelope 6 Determining Weight and Size 20-22 Express Letter Rate 74, 75, 93 Dimensional Weight for Domestic Shipments 20 Express NA1 Letter Rate 93, 94 Dimensional Weight for International Shipments 21 Express Pak 6 Disbursement Fee 124, 145 Express Plus Letter Rate 74, 75, 93, 94 Documentation Domestic 109 Express Tube 7 International 110-122 Extended Area Surcharge 60-71, 74-81, 86-90, 93-101, 124 Domestic Additional Services 10-13 Domestic Documentation 109 Domestic Information Service Number 1-800-PICK-UPS (1-800-742-5877) F Domestic Rates and Services Firearms 125, 140 Early A.M. 10, 13, 28-31 Fuel Surcharge 150 Ground 10, 13, 52-59 Commercial 10, 13, 52-55 Residential 10, 13, 56-59 Next Day Air 10, 13, 32-35 G Next Day Air Saver 10, 13, 36-39 General Information Service Number 2nd Day Air 10, 13, 44-47 1-800-PICK-UPS (1-800-742-5877) 2nd Day Air A.M. 10, 13, 40-43 Global Advisor 136 SonicAir 10, 13, 26-27 Ground Service 10, 13, 52-59 3 Day Select 10, 13, 48-51 Commercial 10, 13, 52-55 Residential 10, 13, 56-59 154

Index

H I (continued) Hand-Carry Service 26, 73 International Import Freight Collect Hazardous Materials 125, 129, 139 Rates and Services Hearing Impaired Service Number 1-800-833-0056 Expedited 14, 16, 92, 98-101 Express 14, 16, 92, 93-97 Heavy Package Sticker 8-9 Express NA1 14, 16, 92, 93-97 Heavyweight Package 8-9 Express Plus 14, 16, 92, 93-97 Hold for Pickup Service 11, 26, 27, 73, 149 Standard From Canada 14, 16, 92, 104-105 3 Day Select From Canada 14, 16, 92, 102-103 Worldwide Expedited 14, 16, 92, 98-101 Worldwide Express 14, 16, 92, 93-97 I Worldwide Express NA1 14, 16, 92, 93-97 InfoNotice 130 Worldwide Express Plus 14, 16, 92, 93-97 International Additional Services 15-19 International Import Freight Collect International Customer Service Options 14, 16 Service Center 1-800-782-7892 International Shipment Documentation 110-122 International Dangerous Internet Shipping 5, 106-107 Goods 125, 129, 139 Invoice 110, 111, 113 International Documentation 110-122 International Export Rates and Services Expedited 14, 16, 72, 78-81 Expedited (to Canada) 14, 16, 72, 78-81 J Express 14, 16, 72, 74-77 Jewelry 125, 140 Express (to Canada) 14, 16, 72, 74-77 Express Plus 14, 16, 72, 74-77 Express Plus (to Canada) 14, 16, 72, 74-77 SonicAir 14, 16, 73 L Large Air Package 20, 150 Standard To Canada 14, 16, 72, 82-85 Large Package 22, 25, 150 Worldwide Expedited 14, 16, 72, 78-81 Large Package Surcharge 22, 150 Worldwide Expedited (to Canada) 14, 16, 72, 78-81 Logistics 135 Worldwide Express 14, 16, 72, 74-77 Worldwide Express (to Canada) 14, 16, 72, 74-77 Worldwide Express Plus 14, 16, 72, 74-77 Worldwide Express Plus (to Canada) 14, 16, 72, 74-77 International Export Service Options 14, 16 ESSENTIAL INFORMATION 155

M P Minimum Shipment Charges 72 Packaging 2-9 Missing/Invalid Account Number or Refusal Fee Payment Options 134 Domestic 123 Pickup Charge 123, 142 International 124 Prepaid 134 Monthly Prepayment Plan 134 Prepare Your Shipment 2-9 Heavyweight Packaging 8-9 Packages Weighing More Than 70 Pounds 8-9 Packaging Guidelines 2-5 N Special Packaging Needs 8-9 NAFTA Certificate of Origin 111, 119-120 UPS Professional Services Package Lab 9 Next Day Air 10, 13, 32-35 UPS-Provided Packaging 6-7 Next Day Air Early A.M. 10, 13, 28-31 Prepayment Plans 134 Next Day Air Early A.M. Letter Rate 28, 29 Process Your Shipment 10-129 Next Day Air Letter Rate 32, 33 Proof Of Delivery (P.O.D.) 130-131, 149 Next Day Air Packaging 6-7 Next Day Air Saver 10, 13, 36-39 Next Day Air Saver Letter Rate 36, 37 Non-Resident Importer 15 Q Quantum View Data 131 Quantum View Manage 131 O Quantum View Notify 131 On-Call Pickup 25, 128 OnLine Compatible Vendor Shipping System 5, 138 Other Charges R Domestic 123 Rates International 124 Domestic 23, 25-59 Over Maximum Limits Charge 123, 124 Import Freight Collect 92, 93-105 International Export 72, 74-85 Oversize Explanations 22 Residential Delivery (defined) 25, 146 Restricted and Prohibited Articles 126-127 Return Services 11-13, 127, 146-148 Routing Form 111, 121-122 156

Index S T Saturday Delivery 11, 15, 148-149 Telecommunications Device Saturday Pickup 11, 148 for the Deaf Service Number 1-800-833-0056 2nd Day Air 10, 13, 44-47 10 Kg/25 Kg Box 7, 74, 77 2nd Day Air A.M. 10, 13, 40-43 Terms and Conditions (Service Explanations) 138-151 2nd Day Air A.M. Letter Rate 40, 41 The UPS Store 128, 137 2nd Day Air Letter Rate 44, 45 Third-Party Retail Locations 2nd Day Air Packaging 6-7 (such as Authorized Shipping Outlets) 129 Service Explanations (Terms and Conditions) 138-151 3 Day Select 10, 13, 48-51 Service Guarantee 142-144 3 Day Select From Canada 14, 16, 102-103 Service Options Tracking 130-131, 150 Domestic 10, 13 International 14, 16 Tracking Information Service Number 1-800-PICK-UPS Service Restrictions 125-127, 138-140 TradeAbility 136 Service to Alaska, Hawaii and Puerto Rico 24, 28-35, 44-47, 52-59 Trade Direct 135 Shipment Pricing 72, 92 Trade Management Services 136 Shipper’s Export Declaration Transportation and Freight Services 135 (S.E.D.) 15, 111, 115 Shipper Release 144 Shipping Information Domestic 25 U Export 74, 78, 82 UPS CampusShip 5, 108 Import 93, 98, 102, 104 UPS Capital 136 Signature Tracking 130 UPS Exchange Collect 16 Smart Labels 5, 108 UPS Global Advisor 136 SonicAir UPS Internet Shipping 5, 106-108 Additional Services 26-27, 73 UPS Mail Innovations 137 Rates and Services (Domestic) 10, 13, 26-27 UPS On-Call Pickup 25, 128 Rates and Services (International) 14, 16, 73 UPS Prepaid 134 Service Number 1-800-451-4550 UPS Professional Services Package Lab 9 Web Site Address sonicair.ups.com UPS-Provided Packaging 6-7 Special Packaging Needs 8-9 UPS Return Services 11-13, 127, 146-147 Standard From Canada 14, 16, 87, 92, 104-105 UPS Signature Tracking 130 Standard To Canada 14, 16, 66, 82-85 UPS SonicAir 10, 13, 14, 16, 26-27, 73 State Classifications and Abbreviations 61 UPS Supply Chain Solutions 135 Supply Chain Solutions 17, 135 ESSENTIAL INFORMATION 157

U(continued) W(continued) UPS Supply Chain Solutions Worldwide Express Plus (Customs Brokerage Services) 17-19, 141-142 (Import Freight Collect) 14, 16, 92, 93-97 UPS Tariff 151 Worldwide Express Plus (to Canada) 14, 16, 72, 74-77 UPS TradeAbility 136 Worldwide Service (to Canada) 14, 16, 66-85 UPS Trade Direct 135 Worldwide Service Zone Chart (Export) 60-65 UPS Web Site Address UPS.com Worldwide Service Zone Chart UPS World Ease 16 (Import Freight Collect) 86-90 UPS WorldShip 5, 107 Worldwide Service Zone Chart (3 Day Select and Standard From UPS Worldwide Services Waybill 110 Canada Import Freight Collect) 91 Worldwide Service Zone Chart (to Canada) 66-71 V Worldwide Services Waybill 110 Verbal Confirmation of Delivery 130, 149 Z Zone Charts W Determining the Zone 24, 60, 66, 86-87 Waybill 110 International Export (except Canada) 60-65 International Export (to Canada) 66-71 Web Site Address UPS.com International Import Freight Collect 86-90 Weekly Payment Plan 134 International Import Freight Collect Weekly Prepayment Plan 134 (3 Day Select and Standard From Canada) 91 Weekly Service Charge 148 Weight and Size Information 20-22, 125 West State Classifications 61 WorldShip 5, 107 Worldwide Expedited 14, 16, 72, 78-81 Worldwide Expedited (Import Freight Collect) 14, 16, 92, 98-101 Worldwide Expedited (to Canada) 14, 16, 72, 78-81 Worldwide Express 14, 16, 72, 74-77 Worldwide Express (Import Freight Collect) 14, 16, 92, 93-97 Worldwide Express (to Canada) 14, 16, 72, 74-77 Worldwide Express NA1 14, 16, 92, 93-97 Worldwide Express Plus 14, 16, 72, 74-77

UPS Customer Service UPS On-Call PickupSM Web site: UPS.com® Web site: UPS.com/pickup Telephone: 1-800-PICK-UPS® Telephone: 1-800-PICK-UPS E-mail: [email protected] Billing UPS Customer Service Telephone: 1-800-811-1648 (Spanish-speaking) Telephone: 1-800-877-1548 UPS WorldShip® Technical Support Telephone: 1-888-553-1118 UPS International Customer Service Web site: UPS.com UPS OnLine® Shipping Solutions Telephone: 1-800-782-7892 Web site: UPS.com E-mail: [email protected] Telephone: 1-800-727-8100

Access for the Hearing Impaired UPS Professional Services Web site: UPS.com Package Lab TTY/TDD: 1-800-833-0056 E-mail: [email protected] Telephone: 1-877-877-7229 Tracking Information Web site: UPS.com UPS Hazardous Materials Support Center Telephone: 1-800-PICK-UPS Web site: UPS.com E-mail: [email protected] Telephone: 1-800-554-9964

UPS Zone Charts View or download at ondemandrates.ups.com Order by calling 1-800-PICK-UPS

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