Doing buses differently Have your say on the impact of Covid-19 on our proposals for the future of your buses Consultation Document

Consultation runs from Wednesday 2 December 2020 to Friday 29 January 2021

ENGLISH GUJARATI Find Ifout you more need at togmconsult.org respond in a different way, or require the consultation જો તમે કોઈ અલગ રીતે પ્ર鋍યતુ ર Responsesmaterials will in be a accepteddifferent format,through please the following આપવા channels: મા廒ગતા હોય, અથવા ચચાા- contact Complete and submit a questionnaire at gmconsult.org [email protected] or call પરામ싍ાની માહહતી તમને બી犾 싂પમા廒 0161Email 244 1100 a completed to discuss questionnaire your or your comments to [email protected]. જોઈતી હોય તો, કૃપા કરીને Post a completed questionnaire or [email protected] comments to: પર Freepost GM BUS CONSULTATION 0161 244 1100 (You do not need a stamp and can writeઇમેઇલ this ,address અથવા on any envelope) . Via telephone on 0161 244 1100 (You willન 廒બર be પરforwarded ટેલલફોન through કરો to independent research organisation Ipsos MORI to record your response)

Paper copies of the questionnaire are available in Travelshops across Greater . Locations of Travelshops can be found at tfgm.com/public- Support for non-English speakers is 狇 લોકો ᚂગ્રે狀 નથી બોલતા, તેઓ alsotransport/travelshops available on 0161 244 and1100. in Appendix 2 of this document If you need to respond in a different way, or requireમદદ theમેળવવા consultation 0161 244 materials 1100 inન a 廒બર different format, please contact [email protected] or call 0161 244 1100 પર ફોન કરી 싍કે છે. to discuss your requirements.

Support for non-English speakers is also available on 0161 244 1100. Consultation runs from Wednesday 2 December 2020 to Friday 29 January 2021.

If you need to respond in a different way, or require the consultation materials in a different format, please contact [email protected] or call 0161 244 1100 to discuss your જો તમારે અલગ રીતે જવાબ આપવાની જ싂ર હોય, અથવા પરામ싍ા સામગ્રીને અલગ ફોમેટમા廒 જ싂રી હોય, requirements. Support for non-English speakers is also available on 0161 244 1100. તો કૃપા કરીને તમારી જ싂હરયાતો ની ચચાા કરવા માટે [email protected] અથવા 0161 244 1100 પર કોલ કરો. લબન-ᚂગ્રે狀 બોલનારાઓ માટે પણ 0161 244 1100 પર સપોટા ઉપલ닍ધ છે.

જો તમે અલગ પદ્ધતતમા廒 જવાબ આપવા મા廒ગો છો, અથવા પરામ싍ા માહહતીની જ싂ર હોય, તો તમારી إذا كنت بحاجة إىل الرد بطريقة مختلفة، أو طلب مواد التشاور ف شكل مختلف، ي رىج االتصال ب ي ً [email protected] ટેલલફોન 0161 244 و અથવા االتصال عىل ا ل رق م [email protected] 244 1100 0161 لمنકરીનેا ાقપૃشકة االحમાટેت ياجاકરવાت الخاચચાા صة ની بك. يتوفر أيજ싂હરયાતોضا

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[email protected] 0161 244 1100 0161 244 1100 If you need to respond in a different way, or require the consultation materials in a different format, please contact [email protected] or call 0161 244 1100 to discuss your requirements. Support for Jeśli pragniesz udzielić odpowiedzi w inny sposób lub jeśli wymagasz informacji w innym formacie to proszęnon-English o skierowanie speakers is sw alsooich available wymaga onń do0161 omówienia 244 1100. pod adres email [email protected] lub pod numer 0161 244 1100. Tak samo dostępne jest wsparcie dla osób nie mówiących w języku angielskim pod numerem 0161 244 1100.

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2 Have your say on the impact of Covid-19 on our proposals for the future of your buses

T33713/Bangla

Contents

SECTION 1 Overview...... 4 How to get involved and have your say...... 5 Where do I get more information?...... 5 How do I respond?...... 6 Who can take part?...... 6 Access for all...... 6 What happens to my response?...... 7 What happens next?...... 7 Introduction ...... 9 Background...... 9 Buses in ...... 14 Public sector funding and the impact of Covid-19 on buses in Greater Manchester...... 17 Covid-19 Bus Franchising Impact Report: Executive Summary...... 18 Why GMCA is asking for views about this now...... 22

SECTION 2 Consultation questions and supporting information...... 25

APPENDICES Appendix 1: Consultation Questions ...... 71 Appendix 2: Where can I pick up a hard copy of the Consultation Document and Questionnaire? ...... 73 Travelshops ...... 73 Appendix 3: Draft Proposed Franchising Scheme...... 75 Appendix 4: Auditor’s Report: Assessment of the TfGM Covid-19 Impact on Bus Franchising Report...... 94

Consultation Document 3 SECTION 1

SECTION 1 Overview

This consultation concerns the proposal to introduce bus franchising in Greater Manchester made by the Greater Manchester Combined Authority (GMCA). The consultation runs from 09:00 on 2 December 2020 to 23:59 on 29 January 2021. Bus franchising would mean that GMCA would control the bus services to be provided in the city-region and would award contracts to operators to run services. From October 2019 to January 2020, GMCA consulted on its proposed bus franchising scheme which was supported by an Assessment of it (‘the Assessment’), prepared by Transport for Greater Manchester (TfGM). That consultation received over 8,500 responses, and you can find out more about it at gmconsult.org (search for ‘Doing Buses Differently’). The Assessment and that consultation, however, did not take account of the possible effects of Covid-19. TfGM have therefore produced a Covid-19 Impact Bus Franchising Report (‘the Report’). The Report is not a new Assessment of the Proposed Franchising Scheme. It considers the potential impact and effects of Covid-19 on the bus market in Greater Manchester and how they may affect the key conclusions of the Assessment and the recommendation that franchising is the best option for reforming the bus market in Greater Manchester. This consultation document explains why GMCA considers that bus franchising remains the right way to reform the bus market, having considered the possible effects of Covid-19. The purpose of this consultation is to allow you to provide your views on the Assessment in the light of the Report across the five cases in the Assessment, on the Proposed Franchising Scheme, and on whether or not the Mayor should make such a scheme. The 12 questions for this consultation have been reviewed by an independent agency, Ipsos MORI, to ensure they are clearly worded and neutrally constructed. Ipsos MORI will also process and analyse the responses. You do not have to respond using the questionnaire, or to answer all the questions, in order to submit a response. The other ways you can respond are set out below. This consultation does not replicate or replace the consultation that took place between October 2019 and January 2020. Any representation that you previously made will be taken into account in any event by GMCA and the Greater Manchester Mayor before any decision is taken whether or not to make a franchising scheme. This means you do not need to repeat any earlier representations that you may have made in the previous consultation, although you are free to do so or to indicate where you may wish to modify or supplement them in the light of Covid-19. Any responses which do not fall within the scope of the consultation will be considered but only included in the consultation analysis to the extent it is considered relevant to do so.

4 Have your say on the impact of Covid-19 on our proposals for the future of your buses How to get involved and have your say

Where do I get more information? This Consultation Document includes information to help you to respond to the consultation. Some references for further detail are included where relevant and more detail can be found in the following documents (which are also available): • The Proposed Franchising Scheme (also included in this document at Appendix 3) • The Covid-19 Impact on Bus Franchising Report • GMCA report on the Covid-19 Impact on Bus Franchising Report and Consultation (27 November 2020) • The consultation documentation and questions from GMCA’s consultation on a proposed bus franchising scheme which ran from October 2019 to January 2020 and supporting papers, including: • Assessment and supporting papers • Draft Proposed Franchising Scheme • Draft Equality Impact Assessment on the Proposed Franchising Scheme • Auditor’s report • Auditor’s observations • TfGM’s response to Auditor’s observations • Consultation Document • The reports on the outcomes of the previous consultation • Ipsos MORI consultation summary report • Ipsos MORI qualitative research summary report • TfGM Consultation Report (June 2020) • GMCA report (26 June 2020) • Stakeholder responses All of these documents are available at gmconsult.org or can be requested as paper copies by contacting [email protected] or calling 0161 244 1100. Paper copies of this Consultation Document are also available in Travelshops across the ten Greater Manchester local authorities. Locations of Travelshops can be found at tfgm.com/public-transport/travelshops and in Appendix 2 of this document.

Consultation Document 5 SECTION 1

How do I respond? Responses will be accepted through the following channels: Complete and submit a questionnaire at gmconsult.org Email a completed questionnaire or your comments to [email protected] Post a completed questionnaire or your comments to: Freepost GM BUS CONSULTATION (You do not need a stamp and can write this address on any envelope) Via telephone on 0161 244 1100 (You will be forwarded through to independent research organisation Ipsos MORI to record your response). Paper copies of the questionnaire are available in Travelshops across Greater Manchester. Locations of Travelshops can be found at tfgm.com/public-transport/travelshops and in Appendix 2 of this document. Who can take part? Anyone can take part in the consultation. You do not have to live in Greater Manchester or be a regular bus user to have your say. You can answer as a member of the public or in an official capacity (e.g. as an elected representative, statutory consultee, business or other organisation). Please be aware that if you are answering in an official capacity, your response may be published. Decision-makers will have access to all responses during and following the close of the consultation period. References or quotes from responses from a member of the public will be done on an anonymised basis. Access for all If you need to respond in a different way, require the consultation materials in a different format or want hard copies of any documents, please contact [email protected] or call 0161 244 1100 to discuss how we can help you. Support for non-English speakers is also available on 0161 244 1100.

6 Have your say on the impact of Covid-19 on our proposals for the future of your buses What happens to my response? All responses received through the channels outlined above go direct to Ipsos MORI – the independent agency who are managing and analysing the responses. What happens next? Your response will be independently analysed as part of the consultation process. This will be reported to GMCA when it considers its response to this consultation, alongside the outcomes from the previous consultation. The Mayor of Greater Manchester will also take the responses into account when taking any decision on whether to introduce the Proposed Franchising Scheme.

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8 Have your say on the impact of Covid-19 on our proposals for the future of your buses Introduction

Background This section sets out the background The outcome of the consultation was due to to this consultation, including the be considered by GMCA in spring 2020 but steps followed so far towards making was deferred due to Covid-19. In June 2020, a statutory change to the way buses GMCA noted the results of the consultation in Greater Manchester are run. and asked TfGM to consider what impact the Covid-19 pandemic may have on the bus In June 2017 GMCA decided to consider using market and its proposals before making a powers now in the Transport Act 2000 to final decision. improve bus services in Greater Manchester by reforming the current bus market. The The Report, which has been submitted to options available included franchising – the GMCA, considers the impact against four system used in London and other cities potential ‘Scenarios’ developed to help plan globally – and various forms of partnership for an uncertain recovery from the pandemic, working with the bus operators. covering a range of effects on bus patronage and the scale of the network. It also considers GMCA instructed TfGM to produce an how the Covid-19 pandemic affects TfGM’s assessment of a proposed bus franchising analysis, and the key conclusions, in the scheme for Greater Manchester. Between Assessment, and any changes arising from 14 October 2019 and 8 January 2020, the previous consultation. GMCA held a consultation on a Proposed Franchising Scheme for the city-region’s The purpose of this consultation is to allow buses, which asked questions about the you to provide your views on the Assessment Scheme and the Assessment. in the light of the Report across the five cases in the Assessment, on the Proposed More than 8,500 responses to the Franchising Scheme in the light of it, and on consultation were received. whether or not the Mayor should make such a An independent research agency, Ipsos MORI, scheme. reviewed, analysed and summarised all the The results of this consultation, combined responses to the consultation in a report. with the previous consultation, will inform Of the 5,905 respondents who answered any decision on whether to implement a the question on whether they supported or franchising scheme. The final decision rests opposed the Proposed Franchising Scheme, with the Mayor of Greater Manchester. 83% said they supported the Scheme. Details of where to find the documents As well as responding to the consultation, referenced in this section are included on several Greater Manchester bus operators page 5. submitted alternative partnership proposals during the consultation period. These were considered by TfGM alongside the consultation responses. TfGM’s response to the consultation and partnership proposals was summarised in a report – TfGM Consultation Report (June 2020).

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Our Network Launched in June 2019 and aligned to the Greater Manchester Transport Strategy 2040, Our Network is Greater Manchester’s vision for public transport in 2029. To keep Greater Manchester moving, we need a truly integrated public transport system so that getting around our city-region is easy, accessible and affordable. We also need excellent walking and cycling links in our local neighbourhoods so that we can walk and cycle easily and safely for shorter journeys. This means having the right connections in the right places, simple ticketing that works across different modes of transport and the necessary powers to ensure our transport network works together for the benefit of Greater Manchester’s people and businesses. A truly integrated transport network has the potential to transform Greater Manchester. By allowing people to move quickly and easily on public transport, by bike or on foot, we can unlock growth, cut congestion and air pollution and enable our residents to lead fulfilling and rewarding lives. OUR PEOPLE OUR PLACE

10 Have your say on the impact of Covid-19 on our proposals for the future of your buses Greater Manchester Strategy and Transport Strategy 2040 GMCA has a bold plan to make Greater of the best places in the world to grow up, get on and grow old. The Greater Manchester Strategy, Our People, Our Place, explains our ambitions for the future of the city-region and the 2.8m who live in the towns, cities, communities and neighbourhoods that make up Greater Manchester. Even though Covid-19 has been harmful to both our health and our economy, it has brought some benefits. Neighbourhoods, communities and towns across Greater Manchester have experienced lower traffic and cleaner air, and some workers have been able to embrace flexible working. GMCA wants its transport plans to sustain these benefits and, over the next five years, these plans will focus on supporting recovery from the Covid-19 pandemic at the same as tackling climate change, improving air quality, tackling social exclusion and helping to deliver expected housing and employment growth. The Our Network vision, launched in June 2019, aligned to the Greater Manchester’s Transport Strategy 2040 (“the 2040 Strategy”), is the city- region’s long-term plan for transport and underpins Greater Manchester’s ambitions to become one of the best places in the world to grow up, get on and grow old. This sets out GMCA’s transport ambitions for an integrated, simple and convenient London-style transport system; allowing people to change easily between different modes of transport with simple, affordable ticketing and an aspiration for a daily price cap on fares across different transport modes. World-class connectivity is central to our ambitions for Greater Manchester so that everyone can get to where they need to go. To deliver the 2040 Strategy, 50% of all journeys in the city-region will need to be made by foot, bike and public transport (including bus) by 2040. The 2040 Strategy will be underpinned by a series of Five-Year Transport Delivery Plans, which set out the actions we want to take to achieve the transport ambitions of GMCA and the Mayor. GMCA’s Vision for Bus is a key part of these plans. It is a vision for: • Network integration • A simplified and integrated fares system • A consistent customer experience • Value for money. Both the Assessment and the Report take as their starting point the ambitions set out in the 2040 Strategy.

Consultation Document 11 SECTION 1

GMCA’s Vision for Bus is...

Network A simplified and integration integrated fares system

A consistent Value for customer experience money

12 Have your say on the impact of Covid-19 on our proposals for the future of your buses Greater Manchester Combined Authority (GMCA) is made up of the ten Greater Manchester local authorities and the Greater Manchester Mayor (GM Mayor) and works with other local services, businesses, communities and other partners to improve the city-region. It is a strategic authority with powers including public transport, skills, housing, regeneration, waste management and the environment as well as fire services. GMCA is also the Integrated Transport Authority as set out in the Local Transport Act 2008 and make decisions about public transport policies, strategies and funding. GMCA is responsible for making certain decisions under that and other Acts, including some decisions on bus franchising.

Transport for Greater Manchester (TfGM) is Greater Manchester’s Passenger Transport Executive, the public body responsible for securing the provision of such passenger transport services as GMCA considers appropriate. It is responsible for coordinating the Greater Manchester Transport Strategy 2040 and delivering its objectives. TfGM also owns the Metrolink system as well as other assets, including interchanges, bus shelters and bus stops. It is accountable to and directed by GMCA, which is made up of the 10 Greater Manchester local authorities and the GM Mayor. TfGM prepared the Assessment and the Report on behalf of GMCA. It is also delivering this consultation on GMCA’s behalf.

The Greater Manchester Mayor (GM Mayor) chairs GMCA. The GM Mayor has specific executive powers, including some relating to transport. The GM Mayor has the power under the Transport Act 2000 to decide whether or not to implement a franchising scheme.

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Buses in Greater Manchester Buses are a vital part of Greater Manchester’s public transport network. 75% of public transport journeys made in Greater Manchester before and during the pandemic are by bus, and they continue to be a critical link to jobs and essential services for some of our poorer communities. Since 1986 bus services in Greater Manchester have been deregulated. This means the buses are run by commercial bus companies who decide the routes, timetables, fares and standards. The bus companies receive the revenue from fares and retain the profits. For passengers, this means that: • Standard tickets can only be used on buses run by the same operator • Having a ticket to travel on buses run by different operators costs more • Fares and ticketing are complex. There are more than 150 types of ticket • There is no single brand or source of travel information • Bus companies decide which routes to run based on commercial reasons, meaning some routes are well served and others less so • Customer standards vary. And GMCA: • Cannot fully integrate buses with the rest of the public transport network • Cannot effectively and efficiently deliver a long-term transport strategy to support economic growth and meet the future needs of the city-region.

14 Have your say on the impact of Covid-19 on our proposals for the future of your buses Greater Manchester’s current bus services

150+ ?

Fares and ticketing are complex. There is no single brand There are more than 150 types of ticket. or source of travel information.

Bus companies decide which routes Customer standards vary. to run based on commercial reasons meaning some routes are well served and others less so.

Difficult to plan a network that meets the future needs of the city region.

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16 Have your say on the impact of Covid-19 on our proposals for the future of your buses Public sector funding and the impact of Covid-19 on buses in Greater Manchester During the Covid-19 pandemic, fewer people have been travelling, and there has been reduced capacity on the network due to social distancing, which has led to significant changes to the city-region’s bus network and services. Whilst the number of people using buses reduced to around 27% of pre- Covid-19 levels between the start of the pandemic and June 2020, by the end of October 2020 it had risen again to around 60% of pre-Covid-19 levels. This demonstrates how important buses are for Greater Manchester, for example in how key workers have relied upon bus services to get to work and to support the response to and recovery from Covid-19. Public subsidy has maintained Greater Manchester’s bus network throughout the pandemic. This includes ongoing revenue funding for subsidised services (c.£3m per month) and concessionary fares (c.£4m per month) as well as emergency funding. For the period March 2020 to end of September 2020 emergency funding of £33.6m has been provided to the operators by central Government. Before Covid-19, public investment in the bus network included over £250m in infrastructure (such as bus priority measures, stations and interchanges) since 2014, as well as providing ongoing revenue funding which is currently up to £86.2m per annum for subsidised services and concessionary fares and £16m per annum for fuel duty rebates. It is likely that additional public funding will need to continue for some time and that there may also be further changes to the bus network and services. In the longer term, whilst services are likely to continue to recover as the economy recovers, and restrictions reduce, the timing and extent of this continue to be in doubt.

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Covid-19 Bus Franchising Impact Report: Executive Summary This section summarises some of the key findings of the Report, including: • TfGM’s approach to using ‘Scenarios’ to understand how the conclusions of the Assessment could be impacted by Covid-19 • How Covid-19 could impact the Strategic, Economic and Financial Cases of the Assessment • What Covid-19 could mean for GMCA’s approach to funding and whether the Proposed Franchising Scheme remains affordable. The Report considers the potential impact and effects of Covid-19 on the bus market in Greater Manchester, how they may affect the key conclusions of the Assessment and GMCA’s proposals for franchising. Further details about the Report findings are set out in section 2 of this document. Due to the uncertainty about the long-term impact of Covid-19, the Report uses four different Scenarios – developed by TfGM as part of a wider response to the pandemic – to consider how bus services and the city-region’s transport plans and priorities could be affected. These Scenarios illustrate a wide range of outcomes for transport and how people might travel in future. However, not all of these Scenarios are equally likely to happen. The four Scenarios have helped TfGM to review the impact of transport in the future and take into account two main factors: a) the time that it takes for the Greater Manchester economy to recover and then grow further, and b) the rate at which people choose to travel by public transport. A summary of the four Scenarios based on different combinations of (a) and (b) and their likely impact on transport and how people could travel is outlined in the following boxes.

“Back to Normality” (Scenario 1) In this scenario, pre-pandemic economic activity would return but with a lower likelihood of travel by public transport and cycling and walking. This means that TfGM expect that: • Travel demand would return as Government restrictions are lifted, with some reduced travel to work but more people travelling for leisure • Car travel would increase slowly to reach new highs after five years.

18 Have your say on the impact of Covid-19 on our proposals for the future of your buses “New travel demand” (Scenario 2) In this scenario, pre-pandemic economic activity would return, accompanied by a growth in the number of people travelling by public transport and cycling and walking. This means that TfGM expect that: • There would be a reduction in the overall number of people travelling because more people would work from • Public transport usage would grow beyond pre-Covid-19 levels.

“Car travel dominant” (Scenario 3) In this scenario, pre-pandemic economic activity would not return, at least for some time, and with fewer people travelling by public transport or cycling and walking. This means that TfGM expect that: • The decline in public transport travel would continue alongside lower economic activity • Private car travel would increase as a proportion of total travel and exceed pre-Covid-19 levels after five years.

“Poorer and more local” (Scenario 4) In this scenario, pre-pandemic economic activity would not return, at least for some time, but there would be a growth in the proportion of travel by public transport or cycling and walking. This means that TfGM expect that: • Public transport travel would remain lower than pre-pandemic, replaced by more home-working and a greater take up of cycling and walking • Car-use would also remain lower than pre-pandemic, reduced by a weak economy.

Having compared the options under these four Scenarios, the Report finds that the Proposed Franchising Scheme is still the best option to deliver GMCA’s objectives for the bus network and achieve Greater Manchester’s long- term ambition for a fully integrated public transport system. This is compared to leaving buses organised as they are now (the ‘Do Minimum’ option) or a partnership with bus operators.

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The report shows that the effect of Covid-19 money under the Proposed Franchising on the patronage and revenue of bus services Scheme compared to the ‘Do Minimum’ or in Greater Manchester has been severe. a partnership. This is because intervention Whilst services are likely to continue to would not be adapted around what is left in recover as the economy recovers, and social the commercial sector, but would be done on distancing and travel restrictions reduce, the the basis of a bus network planned across the timing and extent of this recovery is not yet whole of Greater Manchester. clear. Overall, the case for change set out in the However, the pandemic has also shown Assessment remains and the Proposed that the bus network is vitally important for Franchising Scheme still offers a greater many people in Greater Manchester, enabling chance of achieving GMCA’s objectives them to access employment, education and for the bus network than the potential essential services. This is recognised by the partnership option in Greater Manchester significant central and local government under the different Scenarios. The Proposed support provided to keep buses running. If Franchising Scheme remains the only option bus patronage continues to be low either that would enable Greater Manchester to in general or in certain parts of Greater get the full benefit of an integrated transport Manchester, there will be threats to individual system. It also still offers more scope for services as they become less commercially introducing additional measures over time viable, and there is a likelihood that the bus that would improve bus services, and provide network will reduce further. greater value for money when doing so than the partnership option. If the bus network did reduce further, it would leave people without travel options, or only The Report reviews the robustness of the more expensive travel options, particularly economic appraisal in the Assessment the third of households in Greater Manchester against the Scenarios in terms of potential without a car. changes to patronage, associated changes in implementation costs and the achievement As a result, GMCA would need to intervene of benefits. This review finds that, when more to support the market so that people allowing for these factors, the Proposed in Greater Manchester could access bus Franchising Scheme would be likely to services. This would happen whether or not offer high value for money and better net franchising is introduced. As set out in the economic benefits than the alternatives. The Assessment, the Proposed Franchising analysis was designed to include ‘worst-case Scheme would give GMCA the opportunity scenarios’ (or downside tests), including the to support the whole bus service and to outlier Scenario 3, which is the scenario the gain the advantages of integrated network report found least likely to occur. This shows planning, simplified and integrated fares and there are risks that some of the benefits of improved customer service through a single franchising would be harder to achieve in point of contact and unified information. An these circumstances; and pressure would intervention to support the market so that increase on GMCA to intervene more to people in Greater Manchester could access support the market so that people in Greater bus services would also be better value for

20 Have your say on the impact of Covid-19 on our proposals for the future of your buses Manchester could access bus services. that GMCA would receive from fares. If However, this would also be likely under any franchising is introduced, it would mean more anticipated partnership under Scenario 3. of the financial responsibility for – and the Therefore, on balance, although the Proposed financial risks associated with – the provision Franchising Scheme involves GMCA more of bus services would belong to GMCA and directly in additional financial risks, it remains the public sector. preferable to partnership as the overall net In the event that bus revenues and net benefits are likely to remain higher and more revenues were lower than forecast in the deliverable than a partnership, particularly Assessment, GMCA would need to consider given it is not clear what, if any, partnership further mitigations and/or funding sources in options are available. order for the Proposed Franchising Scheme In relation to finance and funding, the Report to remain affordable. These mitigation concludes that the Proposed Franchising options build upon the Assessment, but the Scheme remains affordable. It confirms that scale of any or all of the options may need to the sources of funding which were included change. These mitigations could include: in GMCA’s preferred funding strategy for • Paying concessionary reimbursement transition period, which total £134.5m, remain based on actual usage as opposed to available for the Mayor, GMCA and local pre‑Covid-19 levels authorities to prioritise to bus reform over a transition period to 2025/26 if they wish to do • Reducing transition costs so. These sources of funds are: • Using other sources of funding available • an allocation of ‘earn back’ funding to GMCA, and provided from Greater Manchester’s • Making reductions to the network. devolution agreement with central Further information on the mitigations government identified can be found in section 5 of the • a one-off contribution from the Local Report. Authorities of Greater Manchester The Report sets out that as a result of • a requirement from the mayoral precept. Covid-19, central Government is providing These resources are intended to cover the additional funding support for bus services. transition to a fully franchised bus network It is not certain that this additional financial across the whole of Greater Manchester and support will continue to be available. GMCA include acquisition of assets such as depots continues to engage with Government about and ticketing systems, as well as provide an additional, longer term, more sustainable allowance to manage risks. funding options for both transport services and transport infrastructure. If this funding The Report identifies that there is now was available to GMCA, then, depending on greater uncertainty as a result of Covid-19 the amount, it may supplement any local than there was at the time of preparing the contribution including council tax/precept Assessment. This uncertainty could impact requirements. future bus demand and therefore the money

Consultation Document 21 SECTION 1

Why GMCA is asking for views about this now Before Covid-19, GMCA consulted about its proposals to change how buses are run. Of the 5,905 respondents who answered the question on whether they supported or opposed the Proposed Franchising Scheme, 83% said they supported the Scheme. The impact of Covid-19 has reinforced the importance of bus as an essential link to jobs and services for key workers and poorer communities. However, the impact and effect of Covid-19 remains uncertain and is likely to remain so for some time. GMCA will therefore need to consider whether it is the right time to decide whether to proceed with the Proposed Franchising Scheme. The possible benefits of deferring this decision are that: • It might be possible in the future to be more certain about future costs and benefits when it is clearer what direction key trends will take. As time goes on there will be less uncertainty about the impacts of Covid-19. However, effects on the bus market are likely to be longer lasting than the Covid-19 pandemic itself. The Department for Transport (DfT) could produce further guidance on a scenario approach to transport planning at some point next year. TfGM has been involved in discussions with DfT on this guidance and consider that the approach taken to the application of scenario analysis in the Report will align with the guidance once published • Bus operators may be able to provide a better indication of what partnership they may be prepared to offer, but they have indicated it won’t be before spring 2021 and it is not clear what level of certainty might then be offered.

22 Have your say on the impact of Covid-19 on our proposals for the future of your buses There are a number of reasons why a decision should not be deferred: • The Assessment concluded that there was a need to address the challenges facing the bus market in Greater Manchester with urgency. These challenges the bus market faces have not disappeared but may have increased under Covid-19 • There is potential for increased car travel and therefore increased congestion. This would hamper economic growth, causing greater delay to different bus routes, and worsening air quality in some of the future scenarios. To defer a decision about how buses are run in future has the potential to damage GMCA’s objectives of promoting sustainable modes of transport • To defer a decision on whether to proceed with the Proposed Franchising Scheme would mean that GMCA would potentially have less ability to intervene to support the transport system during a period when the economic recovery is still going on. If a decision is not made, GMCA would continue to support the bus network through subsidised services. If Government reduces or stops funding while fewer people are travelling, bus operators would need to seek additional funding elsewhere. If this happens, it is likely to mean a reduction in services, increased fares and an increase in the price/fares of tendered services. This would increase the pressure and need for GMCA to fund a greater proportion of services to avoid the risk of more services being cut. This could impact on poorer and more vulnerable people in particular. As it is likely that GMCA will be required to invest further funding into the bus market in Greater Manchester – whether the Proposed Franchising Scheme is made or not – it is considered that a decision about how buses are run should be made sooner rather than later.

Consultation Document 23 SECTION 2

24 Have your say on the impact of Covid-19 on our proposals for the future of your buses SECTION 2

Consultation2. SECTION 2 questions– Consultation and questions and supporting supportinginformation information

Introduction

2.1 The consultation questions with the supporting information you need to respond to them are set out below. 2.2 You will find the consultation questions at the end of each section to which they apply. It is important that you read all the relevant information before responding. We have included some references to help you find the information that you might need. For a full list of consultation questions, please see Appendix 1 of this document. Details of all of the ways that you can respond are set out in section 1 on page 6. 2.3 The information below includes a summary of the overall conclusions of the Covid-19 Impact on Bus Franchising Report (the Report), which considers the potential impact and effects of Covid-19 on the bus market in Greater Manchester and how they may affect the key conclusions of the Assessment and the recommendation that franchising is the best option for reforming the bus market in Greater Manchester. A brief overview of the Assessment and Proposed Franchising Scheme, including a short explanation of the options against which the Proposed Franchising Scheme was compared in the Assessment, is included below by way of background. Short summaries of what the Assessment says are included in the sections on each of the five cases (Strategic, Economic, Commercial, Financial, and Management) below. 2.4 The remainder of this section sets out: • The effects that Covid-19 has had on the bus market in Greater Manchester • Potential future scenarios for travel in Greater Manchester and the effects on the bus market (the Scenarios) • How Covid-19 and the Scenarios may affect: o The case for change set out in the Strategic Case in the Assessment, and the conclusion that the Proposed Franchising Scheme would be the best option to achieve GMCA’s objectives

o The conclusion set out in the Economic Case in the Assessment that the Proposed Franchising Scheme would be good value for money

o The considerations set out in the Commercial Case in the Assessment on the commercial strategy for implementing the Proposed Franchising Scheme, and the conclusion that it could be successfully procured

o The conclusion set out in the Financial Case in the Assessment that the Proposed Franchising Scheme would be affordable

o The considerations set out in the Management Case in the Assessment on the implementation of the Proposed Franchising Scheme and the conclusion that this could be managed successfully

o The impacts that the Proposed Franchising Scheme, and the other options, may have on passengers, operators, GMCA and wider society

11 Consultation Document 25 SECTION 2

o he se achisi chee a he ccsi ha iicais he se achisi chee ae eie a his sae e hse ha he GMCA aea ceae

o he aeshi is csiee i he Assesse a hse a eas i he evis csai escie ihi each he Cases • A ccsi he eec Cvi he evis eceai ha he se achisi chee sh e ieee he seci cces ih he i ssecis hich ee ice i he e • eee assace evie ccsi he aach ae GM i eai he e • hehe his is he ih ie cee ih he se achisi chee hich e a he e GMCA i vee Where ‘the Act’ is referred to below his eaes he as Ac as aee he s evices Ac

26 Have your say on the impact of Covid-19 on our proposals for the future of your buses Overview of the Assessment and the Proposed Franchising Scheme

he Act ies orl obied Athorities icldi reter chester owers to iroe bs serices b refori the crret bs ret he otios ilble iclde frchisi – the sste sed i odo d other cities lobll – d rios fors of rtershis he Assesset ws rered i ccordce with the rocess set ot i the Act tht st be followed to e stttor che to the w bses i reter chester re r e A decided to cosider the se of the owers der the Act d istrcted f to rere ssesset of roosed bs frchisi schee for reter chester the Assesset ht Assesset ws coleted i e lo with drft roosed rchisi chee which idetified ost other this which serices wold be frchised der tht schee he Assesset ws the roided to ideedet ditor for it to be reiewed s lso reired b the Act he Act reired the Assesset to • escribe the effects tht the roosed rchisi chee is liel to rodce d to core the roosed rchisi chee to oe or ore other otios • osider how the roosed rchisi chee wold cotribte to the ileettio of locl trsort olicies of A d eihbori thorities • osider how A wold e d oerte the roosed rchisi chee • osider whether A cold fford to e d oerte the roosed rchisi chee • osider whether the roosed rchisi chee wold rereset le for oe • osider whether A wold be liel to be ble to secre the roisio of serices der the roosed rchisi chee throh locl serice cotrcts or ‘frchise cotrcts’ he Assesset cored the roosed rchisi chee with other otios icldi eteri ito ew rtershi with the bs coies or o ii otio hese re elied below • o ii – he ret wold be left s it is ow d bs serices i reter chester wold cotie to be derelted with bs oertors choosi the serices the roide this is lso described i the Assesset s the ‘reference case’). Do Minimum does not contribute to the achievement of GMCA’s objectives but carries no dditiol cost or ris • ew rtershi – Wori with the bs oertors i differet ws to iroe serices either throh oltr reeet or throh lel schee he first rtershi otio reflected roositios tht hd bee discssed with the oertors icororti the cosolidted roosl t forwrd b oertors d otts of ooi diloe the ertor roosed rtershi he secod otio ws deeloed b f becse rtershi cold theoreticll delier ore th the ertor roosed rtershi his rtershi ws deeloed to better ifor decisioi the Abitios rtershi • he roosed rchisi chee – the A wold cotrol bs serices i reter chester d f wold wrd frchise cotrcts to r locl bs serices o GMCA’s behalf setti rotes tietbles fres d stdrds for which bs coies would competitively bid for contracts to run services on GMCA’s behalf.

Consultation Document 27 SECTION 2

. As reuired by the Act the roposed ranchisin cheme itself provides the technical and practical details of how it is proposed that bus franchisin would wor. t also provides for a timetable to be set for movin from the current dereulated bus maret to a fully franchised system which is nown as transition). A copy of the roposed ranchisin cheme is attached to this document at Appendi .

28 Have your say on the impact of Covid-19 on our proposals for the future of your buses How the options were considered in the previous consultation

. Durin the previous consultation feedbac was souht on the options considered in the Assessment. his included the roposed ranchisin cheme and the two forms of partnership described above. o summarise the findings of TfGM’s report on the outcome of the previous consultation the Consultation eport) in relation to those options • artnership – as part of their consultation responses alternative partnership proposals were put forward by operators. his included irst taecoach and neus bein the oranisation representin Greater Manchester bus operators). urther information on those options can be found in sections and of the Consultation eport. A summary of those options followin the previous consultation and the eport is as follows o As part of their response to the consultation neus taecoach and irst all put forward alternative partnership proposals. OneBus submitted their ‘Partnership Plus’ offer where operators confirmed their preference for a A oluntary artnership Areement) and confirmed they would not want to enter into an Enhanced Partnership Scheme. Stagecoach submitted a ‘South Manchester Partnership Proposition’ which details their proposal to run a partnership in the outh of Greater Manchester alonside franchisin in the orth of Greater Manchester should GMCA decide to pursue franchisin in the orth. irst Manchester submitted a letter which set out their proposal to adopt a ‘Local Partnership’ bein a pilotbased approach for both franchisin and a partnership in specific but undefined areas of Greater Manchester.

o he Consultation eport found that the artnership lus proposal did not represent a sinificant improvement on the Ambitious artnership that was considered in the Assessment offerin some measures not considered under the ambitious partnership but also bein less ambitious in other areas. he other partnership proposals from taecoach and irst were not considered to be superior especially as they created a set of comple coordination and brandin issues associated with havin competin franchisin and partnership networs.

o n their recent correspondence as part of the eport operators did not specifically refer to their commitment to a potential for a freee in the price of a multioperator ticet. Given the liely cost of this commitment it is reasonable to assume that this alon with other commitments involvin spendin such as accelerated fleet renewal) miht be at reater ris than some of the other commitments. he nature of commitments to asset renewal under artnership lus relatin to both their commitment to provide thirty etra vehicles durin the period of the partnership and also to transition their fleet to reener vehicles were not bindin on operators and so were not considered to be of reat benefit to Greater Manchester. t is liely that one result of the Covid pandemic has been to delay investment plans and this may affect operators’ ability to invest in new vehicles. This is supported by the various public statements on suspendin or deferrin capital investment in the short and medium term that operators have made in liht of the Covid pandemic.

o hese responses received from neus otala taecoach and irst indicate that any revenuerelated commitments made in the partnership proposals cannot now be relied upon in liht of Covid.

Consultation Document 29 SECTION 2

• The Proposed ranchising Scheme – consultees were ased to comment on the individual aspects of the Proposed ranchising Scheme. The onsultation eport recommended that some modifications to the Proposed ranchising Scheme ought to be made to tae into account some of the consultation responses. urther information about the findings of the onsultation eport and those changes can be found in section of the onsultation eport. The eport as summarised in the section on The Proposed ranchising Scheme below considers whether any further modifications other than those previously recommended by the onsultation eport are needed in light of ovid.

30 Have your say on the impact of Covid-19 on our proposals for the future of your buses The effects of Covid-19 on the bus market

Chart 1: Change in transport use in Greater Manchester, March–November 2020

Change in transport use in Greater Manchester 100% Lockdown 80% started 60%

40%

20%

0%

-20%

-40% Percentage change from base change from Percentage -60%

-80%

-100% Fri 17 Jul Fri Fri 12 Jun Fri Fri 21 Aug Fri Fri 30 Oct Fri Fri 03 Apr Fri Fri 25 Sep 25 Fri Sun 12 Jul Sun Sat 10 Oct Sat Sat 18 Apr Sat Tue 07 Jul 07 Tue Tue 11 Aug Tue Sat 14 Mar Sat Fri 08 May Fri Thu 15 Oct Thu 02 Jul Sat 01 Aug Sat Tue 15 Sep Tue Sat 27 Jun 27 Sat Thu 19 Mar Mon 27 Jul Mon 27 Tue 20 Oct 20 Tue Tue 28 Apr Tue Thu 10 Sep Thu 23 Apr Thu 23 Tue 24 Mar 24 Tue Mon 13 Apr Sat 05 Sep Sat Sat 23 May 23 Sat Sun 16 Aug Sun Tue 02 Jun Tue Sun 25 Oct 25 Sun Wed 22 Jul Wed Sun 07 Jun 07 Sun Sun 29 Mar 29 Sun Wed 17 Jun Wed Mon 31 Aug Mon 31 Mon 18 May Thu 28 May Thu 06 Aug Sun 20 Sep 20 Sun Mon 05 Oct Sun 03 May Sun Mon 22 Jun Wed 13 May Wed Mon 09 Mar Mon 09 Nov Wed 08 Apr Wed Wed 04 Nov Wed Wed 26 Aug 26 Wed Wed 30 Sep Wed Highway Metrolink Bus Rail Cycling - 7 day average Cycling 28-day average

Consultation Document 31 SECTION 2

• •

‘central’ Scenarios • • ‘’ • •

32 Have your say on the impact of Covid-19 on our proposals for the future of your buses

ire ri o te or recoer Scenarios an teir nerlin riers

art ctal s recoer s recoer ner te or Scenarios an te orecast ecline in atronae ro te ssessent Bus Recovery in the four Scenarios

120%

Actual recovery to 31 October 2020 100%

80%

60%

40% Covid typical weekly number of bus trips number of typical weekly - Covid

20% % of pre % of

0% Jun-20 Jun-21 Jun-22 Jun-23 Jun-24 Jun-25 Jun-26 Dec-19 Mar-20 Sep-20 Dec-20 Mar-21 Sep-21 Dec-21 Mar-22 Sep-22 Dec-22 Mar-23 Sep-23 Dec-23 Mar-24 Sep-24 Dec-24 Mar-25 Sep-25 Dec-25 Mar-26 Sep-26

Scenario 1 Scenario 2 Scenario 3 Scenario 4 Assessment Do Min Actual recovery

Consultation Document 33 SECTION 2

this would damage people’s life chances and make GMCA’s objectives for Greater

n looin at te eects o te oi aneic on te ecision aot eter or not to ileent te roose rancisin Scee as se a ner o scenarios ic illstrate a ie rane o otential lonerter otcoes or trael ean in reater ancester o o ae an coents on tis scenarioase aroac

34 Have your say on the impact of Covid-19 on our proposals for the future of your buses Sar o te inins in te ssessent te onsltation eort an te eort

he sections below set out • A summar of the conclusions in the Assessment across the five cases trategic conomic Commercial inancial and Management the impacts on groups and the roposed ranchising cheme • here appropriate a summar of what if an changes were made to the five cases impacts on users and the roposed ranchising cheme as a result of the responses to the previous consultation • A summar of the findings on the impact of Covid on the five cases trategic conomic Commercial inancial and Management the impacts on groups and the roposed ranchising cheme in the report • he consultation uestions related to the impacts of Covid on the five cases the impacts on groups and on the roposed ranchising cheme

Consultation Document 35 SECTION 2

Strateic ase

Sar o te Strateic ase in te ssessent he trategic Case in the Assessment set out information about the bus market in Greater Manchester, the challenges that it faced, GMCA’s objectives for reforming the market to improve it and an assessment of different options for reform he form four pillars improving the network integrating and simplifing fares improving customer service and ensuring value for mone he objectives are • each and stabilit of the bus network • ntegration and efficienc • ualit of service provided • armful emissions from buses are reduced and C emissions from buses are reduced • ntegrated and simple fares • ares should offer value for mone • Accountbased smart ticketing introduced as soon as possible • ase of understanding of the bus service is improved • afet of travel is improved • mprovement in onbus eperience • alue for mone for public investment • An market intervention is sustainable in the long term • An market intervention is affordable t also set out the options available to address these challenges hree options were shortlisted in the Assessment the o Minimum option a new partnership and the roposed ranchising cheme nder a new partnership two versions were assessed both covering the whole of Greater Manchester which illustrated the range of potential outcomes that could be achieved he first partnership option reflected current propositions that have been discussed with the operators incorporating the consolidated proposal put forward b operators and the outputs of ongoing dialogue the perator roposed artnership he second option was developed b fGM because a partnership could theoreticall deliver more than the perator roposed artnership to better inform decision making the Ambitious artnership he analsis of the options against GMCA’s objectives was set out in section 9 of the Assessment his analsis concluded that the roposed ranchising cheme was the best wa of achieving these objectives and would do so to a greater etent than an improved partnership in Greater Manchester he trategic Case concluded that the roposed ranchising cheme would be the best option to deliver Greater Manchester’s Vision for Bus, which is a major component of the Greater Manchester ransport trateg the trateg vision for integrated travel in the citregion he analsis set out in the trategic Case found that the roposed ranchising cheme would enable the integration of the bus network both across bus services and with other modes of transport t would also ensure the network is as efficient as possible and does not compete against itself as it does currentl t also found that the roposed ranchising cheme would also allow the introduction of integrated ticketing a unified bus brand and provide a single clear point of customer information he roposed ranchising cheme would also provide clear local accountabilit for passengers he Assessment also considered how effectivel the different options would

36 Have your say on the impact of Covid-19 on our proposals for the future of your buses support further hase measures to support the bus service in Greater Manchester t concluded that the roposed ranchising cheme would facilitate more tpes of intervention and would improve value for mone of those interventions when compared to a partnership he roposed ranchising cheme would mean GMCA could invest in both capital projects and revenue spending, with the confidence the have control of the strategic deliver he Assessment also set out the objectives of neighbouring authorities and the etent to which the different options would address these hilst the o Minimum and partnership would have little effect, the Assessment notes that the roposed ranchising cheme could affect some commercial cross boundar services, though it would also make fare arrangements easier and that it would be possible to jointl support services Sar o te iact o oi on te Strateic ase Although the different cenarios would lead to different outcomes for the bus network in Greater Manchester under an of the options considered in the Assessment – such as a deregulated market with a partnership or a franchised market run b GMCA, there remain critical differences in the etent to which the different options would achieve GMCA’s objectives for the bus service he analsis set out in the trategic Case in the eport demonstrates that the fundamental issues affecting the bus service have largel not changed as a result of the Covid9 pandemic ome challenges to the service are potentiall greater – for eample, from demandresponsive transport such as tais owever, whilst the contet is more challenging, there is no change to the aspects of the bus service that GMCA has the ambition to change. GMCA’s objectives for the bus service, improving the network, integrating and simplifing fares, improving customer service and ensuring value for mone, are still valid he o Minimum option remains similar to as outlined in the Assessment GMCA would continue their current efforts to improve the bus network, for instance, through capital investment nder cenarios , and , the impact of Covid19 threatens GMCA’s specific objectives for bus, the broader objectives of the trateg and public wellbeing, health and the econom resulting from a decrease in the abilit of people in Greater Manchester to travel Bus plas an important role in recover as it would allow people to travel to return to work, to seek new emploment opportunities or to resume social activities he situation would be more optimistic under cenario , although there would be a dip in patronage before its eventual recover Although cenarios and can be considered less likel, there is a clear case for intervention in Greater Manchester under all cenarios to improve the lives of residents and to facilitate the recover As part of the work done on the eport, fGM has written to the operators regarding their partnership offers made as part of the previous consultation, and the responses indicate that • perators cannot guarantee commitments made prepandemic, including those in the neBus artnership lus proposal put forward during the earlier consultation • Benefits of the perator roposed artnership are now highl uncertain, particularl in relation to fare reductions Based on the responses received from operators noted above, it is highl unlikel that operators would still be able to commit to all of the commitments outlined in their partnership proposals received in response to the previous consultation his means that for the partnership option that can be currentl envisaged, it would be likel to achieve less than the Ambitious artnership, and mabe less than the perator roposed artnership, which included a freee in the alloperator ticket price

Consultation Document 37 SECTION 2

. he ropose ranchising chee reains substantia the sae as that consiere in the Assessent. urther inforation can be foun in the section on he ropose ranchising chee. . or each of the GMCA’s objectives section . of the eport fins that the concusions reache in the Assessent in ters of hich intervention ou best achieve those objectives stan. ection . of the eport sets out ho the concusions of the Assessent on ho the options copare against the objectives are affecte b the Covi19 paneic. n ters of the choice of intervention this anasis shos that the ropose ranchising Scheme is still likely to perform better in achieving GMCA’s objectives for the bus service than a partnership uner each of the cenarios in ters of supporting the bus service in Greater Manchester. A fu consieration of ho the options copare against the objectives in ight of Covi19 can be foun in section . of the eport. As the conoic Case points out the vaue for one of the intervention is affecte b the cenarios an the vaue for one of franchising ou be oer uner cenario ith a severe onturn in the number of passengers on Greater Manchester’s buses. .9 he a the partnership an the ropose ranchising chee affect the objectives of neighbouring authorities reains unchange. Crossbounar services a nee ore pubic sector support uring the recover fro Covi19 than previous. he ropose ranchising chee is aso better abe to faciitate further spening on hase easures to support the bus service hich a becoe ore iportant in the recover fro Covi19.

‘Phase 2’ interventions

one of the options ou fu arrest or reverse the forecast ecine in bus patronage. urther investent to iprove the uait of the sste is ie to be reuire to hep stabiise the aret. his further investent is coective referred to as ‘Phase 2’ interventions and does not have committed funds at this tie.

. herefore the concusion reains that the ropose ranchising chee ou best address GMCA’s objectives.

o o ae an coents on te conclsion tat te roose rancisin Scheme is likely to perform better than the partnership option in achieving GMCA’s oecties notitstanin oi

38 Have your say on the impact of Covid-19 on our proposals for the future of your buses conomic Case

Smmary of the conomic Case in the Assessment 2. he conomic Case considered the value for money of the potential interventions looking at their costs to the public purse including alloances for risk and their benefits over a year period. 2.2 he appraisal assessed impacts to passengers of improvements to the bus system through franchising and partnership arrangements including uicker journeys and time saved for passengers due to a ider choice of services simpler fares an easier to understand netork and centralised information and improvements to other uality of service attributes. t also assessed impacts to operators ider society and GMCA. 2. he level of benefits as set out for each option and then compared against the capital and operating costs to the public purse to derive an understanding of ho ell each option performed economically. 2. As able belo shos the Proposed ranchising Scheme as considered to have an overall economic benefit almost three times higher than that for the perator Proposed Partnership as measured by et Present alue the benefits minus the costs. n other ords the appraisal shoed that the Proposed ranchising Scheme performed significantly better in boosting patronage generating passenger benefit and creating ider economic value for Greater Manchester. n terms of value per pound to achieve these benefits the Assessment found that both the options had a ‘high’ benefitcost ratio rating ith the partnership option performing slightly better in this regard.

able Smmary of conomic Case reslts from the Assessment antifie he Propose perator Ambitios conomic mpacts ranchising Propose Partnership Scheme Partnership Present alue of m m 2m enefits P 2 Present alue of m m m Costs PC 2 et Present alue 2m m m P P – PC enefit Cost atio . . . P PC 2. As set out in section 2. above in relation to Phase 2 none of the options ere forecast to arrest the decline in bus patronage and it as considered that further interventions ould be likely to be needed to more fully arrest the decline in the market including investment. t as considered that the Proposed ranchising Scheme ould create a much stronger platform for this additional investment. Smmary of the impact of Covi on the conomic Case 2. he analysis in the eport considers the potential impact and effects of Covid and revies the etent to hich the assumptions underpinning the Proposed ranchising Scheme as set out in the Assessment still hold and hether the Proposed ranchising Scheme ould still represent value for money. 2. he uncertainty due to Covid means that there is potential for structural rather than simply incremental changes to the bus market and that the elasticitybased frameork

2 Consultation Document 39 SECTION 2

e t ete the eni aaia in the eent etin i nt eite t eaing ith tta hange in tae behai t ha nt been ibe theefe t eate a bt inge enta etiate f the ae f ne f the e anhiing hee ith the ae ee f etaint a in the eent enai anning ffe a t t ee the ange f ibe atenatie fte an hene tet the btne f the atin neinning a a he anai in the et theefe e the Scenarios and ‘What If?’ tests to conie the btne f the ni ae eente in the eent an t nie ne hat if an itane the e anhiing hee a nt ffe ae f ne an h ie thi a be The ‘What If?’ tests presented in the et efet a ie fating f the aaia et f the eent an at • ebaing the aaia t efet hange t the ie f the b tae ean b o te – the iat f hange t aggegate benefit e t ea hange in ti aing ne the enai

o te – the iat f hange t the ieentatin t t ae the tin t the eie b aet ie • n then at e tentia nie tet that nie hat ee f benefit etin be eie t ne that the e anhiing hee a nt ae f ne b o te – hange t the benefit f iniia iat if b aet ie ee an fthe anai f the baning benefit etin f the et nie the iiatin f the enai f the ni ae eent the fining f the ‘What If?’ tet eibe abe an then ie thei iiatin f the ae f ne f the e anhiing hee he et ne that • i ha ae netaint t the enta ni ae eente in the eent he ‘What If?’ testing show that n baane thee i a ee f btne in the eni aaia t the enai tete an that the e anhiing hee i ti the bet efing tin beae o n the enai tet that a f ean hange an atent t ieentatin t the ebae aaia h in a bt the tie enai that the e anhiing hee i ti ie t ffe at eat ei ae f ne athgh in the aitina nie tet in te in hih a ignifiant tin f the benefit ee nt eaie it ae f ne be een

o hit an itatie atnehi tin i tete hih h high ae f ne in t enai thi itatie atnehi tin a in the eent ha e net eni benefit than the e anhiing hee hee i nieabe netaint ning the eie f the benefit f thi tin hen ae ith the eent a eat hae tate that the an n nge it t thei ei a at thi tie • n enai hee eine i eaebate b the ae ea ithaa f ignifiant tin f enent fning hih i n niee nie the anai gget that the e anhiing hee be ae f ne ing the tana tant fae f h nitin i tanie hee the be f aet faie in the b aet be e ate than the ei

40 Have your say on the impact of Covid-19 on our proposals for the future of your buses assed and frther econoic anasis wod e reired to refect sfficient the roe that s networ pas in spporting the econo of reater anchester and the ae for an one sed to spport it Whist the ‘What If?’ downside tests, where a significant proportion of the benefits were assed not to e reaised show that the ae for one for the roposed ranchising Schee wod e ow or een poor the oera concsion of the anasis confirs that on aance the ae for one of the roposed ranchising Schee is ie to e rost to the ncertaint created oid in a reasona ie scenarios The roposed ranchising Schee aso reains preferae to a partnership option as on aance the oera net enefits are ie to reain higher and ore deierae particar gien the considerae ncertaint srronding what if an partnership options are on offer The Scenario anasis highights the iportance that the franchise specifications st incde sitae ncertaint anageent strategies to address an resiience isses which a arise in respect to ae for one consideration of the coercia eers aaiae to Tf to address these isses is articated in the oercia and anageent ase sections sections and of the eport

o yo have any comments on the consieration of the impact of Covi on the vale for money of the Propose ranchising Scheme an partnership option

Consultation Document 41 SECTION 2

Commercial Case

Smmary of the Commercial Case in the Assessment he foowing section sets ot an oeriew of the oercia ase of the ssessent, which ooed at the options fro a coercia perspectie and assessed their iabiit Franchise model he oercia ase set ot the coercia ais for the ipeentation of the roposed ranchising chee, incding driing copetition for franchises creating and sstaining an endring aret proiding feibiit to adapt to changing deand, and enabing access for sa and edisied operators ections to of the ssessent describe the franchise coercia proposition It coered areas incding how the franchises cod be pacaged their ength the procreent process the assets that wod need to be acired b sch as depots and inforation sstes, and the treatent of bs operator epoees It is aso sarised beow Franchise Design • acaging o ie to ten arge franchise contracts inoing a tota pea ehice reireent , ie the nber of ehices reired to operate the highestfreenc serice, of circa , ecding spare feet

o rond sa franchise contracts inoing a tota of circa ecding spare feet, ranging fro to per franchise, depending on geographica and operationa factors

o ontracts for schoo serices not incded in arge or sa franchises tota of circa , ecding spare feet, which wod be franchised on a resorce basis siiar to the wa the are crrent secred b f on behaf of • ranchise ength o arge franchise contacts wod be et for fie ears, with an optiona twoear extension at GMCA’s discretion

o a franchise and schoo contracts wod be et for shorter ters of three to fie ears • is and esponsibiit ocation o iss and responsibiities wod be aocated to the part best abe to anage the his spports ae for one and ensres that riss are ost efficient anaged on an ongoing basis

o o best faciitate gaining greater contro of the passenger offer in order to achiee their strategic obecties Asset Strategy • epots o wod see to tae contro of strategic depots and proide these to arge franchise operators to reoe a e barrier to entr for bidders for these serices

42 Have your say on the impact of Covid-19 on our proposals for the future of your buses o it contro oer te deot estate GMCA od aso e ae to coordinate and consoidate deot caacit across Greater Mancester anain te seciication and ait o te deot assets etter

o roision o deot aciities or sa rancise contracts and scoo contracts od reain te resonsiiit o teir oerators e saer scae o tese aciities eans tat te ere not considered strateic in natre and do not resent a ateria arrier to entr • eet o erators od contine to on or ease ses o GMCA od introdce a resida ae ecanis to arantee te tre value of franchisees’ bus fleets at franchise end. • nteient ransort stes o GMCA od oersee ieentation o coon sc as ticetin eice ocation and drier conications sstes across Greater Mancester to secre eiciencies and a consistent cstoer exerience

o ter asects o sc as CC ere tere is iited eneit ro niorit od e roided oerators sect to GMCA ini standards Procurement • rocreent trate o rancises od e initia et nder a neotiated rocedre to enae exiiit as te rocreent rocess roresses

o tere ere a are ner o idders a tostae rocess od e sed nitia idders od e assessed tro eaation and scorin o a irst stae sission A reined ner o oerators od ten e inited or detaied diaoe and ina id sissions

o or rocreents nder te tre rocess te strate a e streained or instance to oit detaied neotiation • rocreent rorae o nder te irst rond o rancisin are rancise contracts od e et in tree trances An estiated sa rancise contracts and te resorceased contracts or scoos c ses od e et aonside tese are rancise contracts

o rances od e rocred seentia it te sa ner o trances enain e eneits o rancisin to e acieed aster GMCA to anae transition ris ortnities or essons to e earned eteen trances e Coercia Case concded tat GMCA od e ae to secre te oeration o serices nder rancise contracts or te ooin reasons • e rancise strctre asset strate and rocreent aroac od sort deier o rancised s oerations tat oer ait o serice and ae or one and ao access to te aret or sa and edisied oerators

Consultation Document 43 SECTION 2

• nalsis of the otential biddin aret indicated a hih deree of aetite fro the oerator aret • he franchise odel ould be deliverable includin durin the transition eriod. Partnership model . he oercial ase in the ssessent also considered the artnershi odels that could be used to deliver the erator roosed artnershi and the bitious artnershi. ections to of the ssessent describe the oercial ase for those artnershi otions. t set out the e features fro a coercial ersective includin rocess tiescales and erforance anaeent. . he ssessent concluded that in resect of the coercial roosition for a artnershi odel • voluntar artnershi areeent ould be used for the erator roosed artnershi and ost liel an enhanced artnershi schee for an bitious artnershi • ould involve relativel short tiescales to ileent the artnershi itself iven the or undertaen ith oerators over the onths rior to the ssessent bein coleted • or an the rocess ould be uch loner as it reuires a lan to be develoed and then consulted uon. t also reuires oerator suort for it to roceed. he use of an as ruled out b the incubent reater anchester oerators ho ere enaed ith neus in the artnershi discussions ith f durin the rearation of the ssessent.

Partnerships

A PA is a volntary partnership agreement under hich one or ore local transort authorities aree to tae action to irove local bus services for eale b rovidin facilities such as bus riorit easures or interchanes. or their art one or ore bus oerators aree to rovide services of a articular standard. his therefore covers a broad rane of otential areeents andor arraneents relatin to deliver of bus services.

nhance partnerships are a ne otion under the ct hich otentiall rovide soe of the benefits of voluntar artnershi areeents as ell as other reulated otions such as ualifin areeents beteen oerators advanced ticetin schees and ualit artnershi schees in a sinle reulator schee an . s a result the otentiall allo for ore sinificant aret chane hilst aintainin the eistin dereulated bus environent and therefore rovide an oortunit for bus oerators and local transort authorities to aree ore sinificant chanes to the bus aret in an area.

44 Have your say on the impact of Covid-19 on our proposals for the future of your buses Smmary of the impact of Covi on the Commercial Case Franchise model . he eort see fro section . of the eort concludes that the franchisin coercial roosition ould reain larel consistent ith that set out in sections to of the ssessent. t therefore eets the coercial ais described in the ssessent of • eliverin franchised bus oerations that offer hih ualit of service and value for one • lloin access to the aret for sall and ediusied oerators. . he fleible nature of the coercial odel ould enable to adat the odel to the chanin reuireents that ovid resents. . n the event of • o chane to oerated ileae e.. cenario there ould be no iact on the coercial odel in either the stead state or durin transition. he coercial roosition described in the ssessent ould not be affected • idrane reduction in oerated ileae e.. cenarios and the coercial odel a be adated as follos o acain n such reduction in oerated ileae could be anaed b in to as irstl a reduction in the nuber of franchises to aintain franchise econoies of scale e.. b iniisin sare caacit at deots and reservin the rane of franchise sies reviousl indicated b the oerator aret as bein attractive econdl a reduction in individual franchise sies here inefficiencies caused b dead ileae (where buses run ‘out of service’) andor other factors eceed the benefit of franchise econoies of scale. o lternative odels of uch saller acaes or routebroute acaes ere assessed but these ere discounted due to a rane of factors a liel reduced attractiveness to ne entrants that the ould not allo to benefit fro the econoies of scale that ain netor iroveents ould be ore challenin and that there ould be an increased nuber and cost of contractual and oerational interfaces to be anaed.

o is allocation in the event that the market’s appetite for risk is lower during transition than it as at the tie of the ssessent areas of ris transfer could be odified to itiate oerator eosure and ensure the franchises reained attractive to otential bidders. oever this ould onl al durin transition and it is not anticiated that these ould ateriall chane the overall risand reard odel

o eot strate rresective of an reduction in oerated ileae ould see to secure control of the strateic deots identified in the ssessent as failure to do so ould ncrease the iact on incubent oerators in the event of otherise stranded assets increase transition ris fro the ersective of both oerational continuit and deot caacit.

Consultation Document 45 SECTION 2

o herefore in the event that the number of large franchises let at transition is less than the number of strategic depots controlled b it ma result in more than one strategic depot being allocated to a single large franchise during transition

o rocurement strateg iven the number of potential bidders in the market and the likel attractiveness of lower risk more certain contracting it is considered that there would still be sufficient market appetite to bid for franchised contracts owever in the event of reduced bidder appetite there are changes that could be introduced to the procurement strateg to make it more attractive and strengthen competition b streamlining the bidding process he ultimate introduction of an of these measures would need to be balanced against the risk that the procurement process is weakened as a conseuence • ith a more significant reduction in operated mileage (eg cenario ) the commercial model ma be adapted as described above in respect of a midrange reduction in operated mileage and also as follows o ranchise length letting of shorterterm franchises during transition to mitigate an potential ovid impacts such as a shortterm reduction in operator robustness or an increased need for to adapt franchises as the reater anchester bus network stabilises o changes are anticipated in the event of a midrange reduction in operated mileage (eg cenarios and ) as this level of change is not considered sufficientl significant to reuire intervention

o strateg the smaller number of interfaces reuired in the event of a significantl smaller bus network potentiall with fewer active operators in the reater anchester franchised market ma reduce the risk and compleit such that the relative benefits of common solutions are reduced or eroded when compared with individual operator solutions o changes to the approach set out in the ssessment are anticipated in the event of a midrange reduction in operated mileage (eg cenarios and ) as this level of change is not considered to sufficientl reduce the risk and compleit necessar to enable the adoption of individual operator solutions he eport concluded that there would be no impact on the following areas of the commercial model in either the stead state or during transition under an of the cenarios • taff he proposed ke contractual arrangements relating to the transfer of staff under the egulations have been considered and would not be impacted b an of the cenarios • leet t is epected that b the stead state the underling strength and appetite of the operator market will be largel consistent with that of preovid and therefore the benefits of operator responsibilit for provision of fleet remain unchanged f has also considered the risk that the underling financial robustness of operators during a period of volatilit ma impact their abilit to raise the capital reuired to invest in franchise fleet owever on balance it is considered that the committed revenues receivable under a franchise contract, combined with the RV mechanism’s compensating pament at the end of a franchise term would be sufficient to secure finance for the reuired investment in franchise fleet imilarl the principles of the mechanism facilitating transfer of fleet at franchise epir remain valid regardless of the sie of the reater anchester network

46 Have your say on the impact of Covid-19 on our proposals for the future of your buses • rocurement programme lthough a significant reduction in operated mileage in the stead state eg cenario , ma result in a significantl smaller number of franchises being procured than described in the ssessment, the implementation of the roposed ranchising cheme via three tranches would still be appropriate his is because o he time needed to procure and mobilise franchise tranches means that it would be difficult for to forecast the future networ sie prior to the commencement of a procurement in order to simplif the rollout of subareas and

o would need to formall var the roposed ranchising cheme before an changes could tae effect which would eradicate much of the time which were hoping to save b speeding up the rollout of those areas Partnership model he Report concludes that although it is clear that ovid is liel to have an impact on the commitments provided under the various partnership offers as described above, there is no reason to consider that it would impact the choice of commercial model n correspondence from the operators who provided partnership offers, there is no indication that the commercial arrangements in terms of length of partnership, performance management and others would change due to ovid t is not considered that ovid would impact GMCA’s commercial arrangements that would support partnership. Conclsion Franchise Model ollowing the consideration of the potential commercial implications of ovid on the proposed franchise model, the conclusion drawn is that the eisting commercial model would continue to • llow the maorit of the networ to operate under franchised contracts, whilst allowing operators to appl to run crossboundar and other nonfranchised services under service permits • chieve the e commercial aims of delivering franchised bus operations that offer high ualit of service and value for mone, whilst allowing access to the maret for small and mediumsied operators • e accepted b the operator maret, and • e deliverable b , including during the transition period Partnership Model he section on the effects on the partnership commercial proposition see section of the Report covers GMCA’s commercial arrangements that would support the wa the partnership would be introduced and run t is not proposed that this would materiall change because of ovid

o yo have any comments on the conclsion that the commercial arrangements escribe in the Assessment for franchising an the partnership option remain appropriate notithstaning Covi

Consultation Document 47 SECTION 2

inancial Case

Smmary of the inancial Case in the Assessment Franchising . he ranchising inancial Case is in section o the Assessment. he inancial Case considered whether GMCA would e ale to aord the transition to and to operate an o the options considered in the Assessment including the roposed ranchising cheme. he inancial Case considered the orecast income costs and riss o each option and the associated unding reuirements. . he Assessment concluded that there would e a orecast net transition unding reuirement o m or the roposed ranchising cheme. ollowing transition to the end o the appraisal period there would e a orecast net cumulative surplus o m. . he GMCA at its meeting on ctoer approved a preerred unding strateg or the purposes o the previous consultation which would ull und the orecast transition reuirement without reling on an uture modelled surpluses. n rie the unding sources and values included in the preerred unding strateg consisted o • . million in total o Maoral earnac unds provided central Government as part of Greater Manchester’s Devolution Agreement • £11.0 million, in total, raised by the existing precept as part of the Mayor’s 2019/20 udget or us reorm purposes • . million in total o contriutions ocal Authorities as a proposed oneo increase in the statutor contriution • million in total o eisting and orecast usiness rates pooling receipts held GMCA • . million in total o Maoral precept required from future years’ budgets. . hese sources total .m which in addition to unding the net transition reuirement o m also prudentl included .m o orecast cost escalation over the period relating primaril to concessionar reimursements. . The future years’ precept requirement reflected progressive requirements of a precept per and propert up to approimatel . in total the end o the transition period phased over a ourear period. . As well as ull unding the transition period the preerred unding strateg would also provide an additional source o ongoing revenue unding post transition through the proposed Maoral precept. he roposed ranchising cheme was thereore considered easile and aordale. Partnership . he partnership inancial Case is in section o the Assessment. he inancial Case orecast a net deicit over the ull modelled period o .m or the perator roposed artnership. he Assessment also eplained that the distriution o the partnership unding reuirement and ris proile was dierent to ranchising. he partnership unding reuirement is a more consistent steadstate annual reuirement relecting incremental ongoing costs and riss. ranchising has higher shortterm transitional costs and unding reuirement. he partnership options considered in the Assessment did not involve a transer o revenue riss and thereore were considered to result in lower inancial riss or GMCA when compared with the roposed ranchising cheme.

48 Have your say on the impact of Covid-19 on our proposals for the future of your buses 2. The ongoing revenue sources identified in the Assessment, including the Mayoral precept and revenue earnbac, ere considered credible funding sources for the partnership options. The Assessment concluded that the partnership options could be considered feasible and affordable if funding of the required value from these ongoing revenue sources ere allocated. Smmary of the impact of Covi on the inancial Case Transition period revenue impacts and mitigation options for the Proposed Franchising Scheme 2. The impact of ovid19 is principally related to uncertainty over the levels of bus demand and associated farebox revenue in Greater Manchester and the extent of the operated mileage that ill be run. n cenarios 1 and , there is a substantial decline, and in cenario there is a very substantial decline, in farebox revenue in the transition period. cenario 2 only sees an increase after several years, so there might still be reductions during a potential transition to the roposed ranchising cheme. 2. As a result of the uncertainties caused by ovid19, it is not currently considered possible to provide a different central forecast of bus demand and a precise funding requirement for the roposed ranchising cheme. The cenarios, therefore, represent possible rather than forecast changes compared ith the Assessment more generally. 2. Table 2 belo estimates the potential unmitigated change in farebox revenues accruing to GMA compared ith the Assessment under each cenario over a transition period up to 202/2, assuming a oneyear implementation deferral compared to the Assessment.

able 2 stimates of the potential nmitigate change in farebo revenes GMCAs potential nmitigate otal change in farebo compare ith the over the Assessment 2222 222 222 222 perio m m m m m

cenario 1 cenario 2 cenario 22 cenario 2 2 ote roportion of farebox accruing to GMA 9 100 2. n the event that donside changes to farebox revenues materialise, GMA ould need to consider further mitigations and/or funding in order for the roposed ranchising cheme to remain affordable. These mitigations ould be of the same ind as those set out in the Assessment and previous reports to GMA increase fares and/or reduce the netor and/or increase funding contributions, but the scale of any or all of the options may need to change. 2.9 The potential mitigation options, during transition, if Government funding is reduced or ithdran ould include • Concessionary reimbrsements. ocal authorities, in conunction ith additional Government funding, are currently being advised to pay concessionary reimbursements and subsidised services payments at preovid19 levels. f concessionary reimbursements ere once again paid on a usage basis, they could generate additional resources of at least £0 million, including £12. million previously provided for

Consultation Document 49 SECTION 2

concessionary liabilities as part of GMCA’s preferred funding strategy, up to 202/2 in the central cenarios • ecing transition costs including on bus equipment, depots and ris alloances. avings of beteen £ million to £10 million, net of inflation, could be achieved under the central cenarios and further savings could be achieved under a more pessimistic cenario • ther creible locally prioritise fning sorces included in the Assessment hich GMA/the Mayor could prioritise in the transition period. The value of ntegrated Transport loc from 2021/22, based on previous years’ allocations, could be up to £1 million per annum. ncommitted earnbac funding of approximately £1 million per annum from 202/2 ould be subect to confirmation through future gateay revies • Making rections to the netork This ould be a significant mitigation option in the event of loer demand scenarios, although noting that there ould be some time lag in realising savings. The contracting strategy has the flexibility to accommodate such changes. or example, a 1 reduction in fleet volumes, operating ilometres and operating hours could result in a saving in the order of £. million over the period from 2022/2 to 202/2. ome of the changes may ell be made by private sector operators before those parts of the netor are franchised, so GMA might potentially be taing over a smaller, less costly part of the netor.

Ongoing phase and mitigation options 2.0 The cenarios do not specifically include any assumptions about the position beyond 202/2 i.e. beyond a revised transition period. t is reasonable to assume that, if a more pessimistic cenario materialised, demand and associated revenue ould not simply revert to a preovid19 level or the level previously forecast in the Assessment, but there ould be some continuation of trends and potential ongoing reduction in revenues compared ith the Assessment forecast. 2.1 t is considered in general that GMA could have greater surety over its ability to mitigate any shortfall in farebox revenue and its ability to afford the roposed ranchising cheme beyond any transition period as • ver time, uncertainty as to the effects of ovid19 is considered liely to lessen and prevailing trends ould become established, giving greater certainty over the level of any mitigation required to achieve a balanced budget • A limitation to operating cost savings offsetting a reduction in farebox revenue in full or in part may be the fixed nature of some operating costs in the short term and associated time lags. oever, over the full appraisal period, operating costs could vary to a greater degree and thus realise a greater degree of operating cost savings • GMCA’s preferred funding strategy includes a progressive Mayoral precept requirement over the transition period, hich ould provide an ongoing source of revenue funding of approximately £1. million per annum from 202/2 • ubect to consideration of the further mitigations set out above, GMA could prioritise uncommitted funds in the event riss materialised and could not be accommodated through other mitigations, including specifically uncommitted earnbac funding of £1 million per annum hich could be available up to financial year 20/.

50 Have your say on the impact of Covid-19 on our proposals for the future of your buses

Approved funding availability e sources of funding included in te preferred funding strategy reain available for te Mayor, GMCA and local autorities to prioritise to bus refor, as tey reflect eisting and available ecaniss n particular, since te Assessent as copleted te net fiveyear trance of earnbac per annu, covering financial years to , fro central Governent as been confired and terefore as itigated te ris of nonavailability of tis funding e profile of funding reuired ould be deferred copared it te assued ipleentation tieline in te Assessent if te roposed rancising cee ere no ipleented e etent of tis deferral ould depend upon any ipleentation date As an assuption, an approiately oneyear deferral ould reflect te earliest possible ipleentation date for te roposed rancising cee ased on tis assuption, te future years’ precept requirement ould coence in and increase progressively over a fouryear period to As ell as te deferral copared it te assued ipleentation tieline in te Assessent, it is proposed in recognition of Covid19 pressures to defer the local authorities’ contribution to te end of any transition period to approiately e deferral of tis contribution could be accoodated troug earnbac funding of siilar value Partnerships Covid ipacts are not considered to significantly affect te affordability of a partnersip option from GMCA’s perspective, as farebox revenues would remain with operators. is is set out furter in section of te eport e direct financial riss for GMCA are considered to reain loer tan under te roposed rancising cee ere is, oever, greater uncertainty in relation to te coitents tat ould be offered by operators, and te associated benefits under a partnersip option Conclusion A potential isatc beteen incoe and costs could affect all bus refor options, as ell as te o Miniu is is te case at present As a result, operators ave been financially supported by • Governent eergency funding troug various iterations of te Covid us ervices upport Grant CG • se of te Coronavirus ob etention cee • ayent of concessionary reiburseent, tendered service payents and us ervice Operators’ Grant (G at preCovid levels oever, te ongoing availability of additional financial support to sustain te bus industry is uncertain e Coronavirus ob etention cee as been etended up to te end of Marc , and te Governent as coitted to ongoing CG funding subect to an eigt ee notice period tat ould be provided before its itdraal e furter itigations and funding options set out above, could offset a loss of farebo revenue copared it te Assessent and could provide significant resources and resilience bot in te transition period and beyond if te roposed rancising cee ere ipleented A pacage of tese itigation options could offset te potential farebo revenue losses during te transition period and te roposed rancising cee ould reain affordable under cenarios , and After transition, te proposed precept

Consultation Document 51 SECTION 2

included as part of GMCA’s funding strategy would provide an onoin source of revenue fundin. Clearer indication of prevailin trends, combined with the ability to fully adapt the networ and associated operatin costs, if required, would also provide further confidence that the roposed ranchisin cheme would be affordable over the appraisal period under these cenarios. .9 t remains possible that, under a more sinificant downside scenario (such as cenario , these resources would still leave a residual fundin ap, durin and post transition. n the event that such a downside cenario materialised, GMCA would need to accept this residual ris and, in the absence of sufficient levels of Government fundin, underwrite this ris throuh further local fundin. .91 t is important to note that, althouh the roposed ranchisin cheme exposes GMCA to an increased level of ris if demand and farebox revenue does not return to the forecast levels set out in the Assessment, under the o Minimum option GMCA would continue to support the bus networ throuh subsidised services that are run on a tender basis, as is done at present. nder all cenarios, but particularly cenario , the problems caused to the overall transport system by the decline in bus would mean that GMCA would need to determine how to respond to this pressure. f GMCA were to mae more fundin available to support services under the oMinimum, this would still be a reactive process that adapted itself around decisions made by private sector operators.

o yo have any comments on the afforability to GMCA of the Propose ranchising Scheme an partnership option in the light of Covi

52 Have your say on the impact of Covid-19 on our proposals for the future of your buses Management Case

Smmary of the Management Case in the Assessment e Manageent Case for francising detailed in ections to of te Assessent set out ow te roposed rancising cee would e ipleented during transition and suseuently anaged nder te roposed rancising cee GMCA and fGM would tae on significant additional responsiilities in overseeing te coercial perforance of te networ anaging te contractual relationsip wit francisees and counicating wit custoers t was considered tat tis would reuire net additional fulltie euivalent eployees new processes and capailities and investent in systes e Manageent Case also looed at ow te transition would e anaged and ow any disruption to services would e itigated e Manageent Case concluded tat fGM would e ale to anage te roposed rancising cee on ealf of GMCA ections to of te Manageent Case in te Assessent set out ow fGM would anage a partnersip approac t was considered tat tis would involve te eployent of ey staff etween si and eigt s depending on te type of partnersip as well as additional ongoing investent fro GMCA and te us operators Again te Manageent Case concluded tat fGM could anage a partnersip approac on ealf of GMCA Smmary of the impact of Covi on the Management Case Franchising Covid as undoutedly introduced new callenges for te ipleentation and operation of te roposed rancising cee e lac of certainty around te nature etent and tiing of any recovery aes planning for te future ore callenging pleentation of te future operating odel post any Mayoral decision will very liely coence wilst Covid is still disrupting noral activities e eport considers tat fGM can fle te operating odel to eet future reuireents no atter wat appens in te aret iger or lower usage ecause of different cenarios e fundaentals of te future operating odel as defined in section of te Assessent are still relevant e design and fraewor provide te fleiility and agility reuired to increase or reduce te resources aligned to te econoic predictions at te point of a decision is allows te effective and efficient anageent of francising wilst iniising te ris of incurring significant unnecessary costs e approac proposed wic is descried in sections to in te eport deonstrates tat fGM could still ipleent te future operating odel at ay need to cange is te worforce planning assuptions e tat a saller nuer of roles to anage less deand or increasing resource in a particular set of sills depending on te need at te point of transition or eaple across all cenarios a greater focus on a aret analysis sillset will support fGM’s plans for etter outcoes oe of te ongoing operating costs suc as driver training costs and sales and areting would need to e adusted in line wit te sie of te networ and fareo revenues owever if cenario eerges ten wilst te capailities and processes reain appropriate ow tey are delivered and te sie of te future tea would need to e reviewed ollowing te review of te ipact of Covid on te transitional arrangeents descried in sections to of te eport it is considered tat tere would e a level of savings tat could e realised wen reviewing actual direct transition costs as copared wit

Consultation Document 53 SECTION 2

s ssss s ss s ss s s ss s s ssss s s s s s s ssss ss s s s ss s s ss s s s s s ss ssss s s s s s s Partnership ss s s ss ssss s s s s ss sss s s s s ssss s ss ss s s s s s s s s s s s s s s

o yo have any comments on the approach to the transition an implementation of the Propose ranchising Scheme incling the propose approach to managing the risks associate ith Covi as set ot in the Management Case of the Covi mpact on s ranchising eport an hether fGM ol be able to manage an implement a partnership on behalf of GMCA notithstaning Covi

54 Have your say on the impact of Covid-19 on our proposals for the future of your buses mpacts on ifferent grops

Passengers s s s s s were compared in terms of the extent to which they achieved GMCA’s objectives for the bus s s s s ss ssss s s sss s s s s sss s s ss s sss s s s s s s sss s s s s s s s ssss s ss s s sss s s s s s s s s s s s s s s s ss s s ss s s ss s s s ss ss sss s s s s s sss s s ss ss ss s s s ss s s ss s ss s s s s s s s s ss ss s s s s s s s s ss s ss Operators s s ssss s s s ss s s s s s s sss s s s s ss s s s s s ss s s s s s ss s s s ss ss s s ss sss s ss s s

Consultation Document 55 SECTION 2

As set out in ections to of the eport and summarised above in pararaph operators in Greater Manchester have indicated that previous commitments on partnerships in documents submitted to fGM can no oner be reied on in the context of Covid his means that the effects on operators of a partnership are now difficut to determine Coser cooperation may improve how fGM is abe to depoy support for the bus networ e throuh tendered services or infrastructure investments and this coud benefit operators maer operators may find it more difficut to mae commitments as part of a partnership perators outside Greater Manchester woud not be reaty affected by a partnership a situation that remains unchaned from the oriina Assessment he roposed ranchisin cheme woud affect the operators in Greater Manchester in the same way as was set out in the Assessment sections and they woud need to compete for franchise contracts and woud not be abe to operate services other than excepted services outside the franchise system without a service permit he effects of the scheme in the iht of Covid woud remain broady the same as described in the Assessment in terms of iey effects on maret share profitabiity etc and the position with reard to the potentia for stranded assets woud be the same n cenarios and where there is reduction in patronae operators may start from a worse position in terms of their profitabiity and potentiay more so under cenario n each of these cenarios operators may be in the position of havin stranded assets because of patronae reductions prior to any intervention perators with crossboundary services woud be affected in the same way in cenarios and as woud operators from outside of Greater Manchester who woud be abe to compete for franchise contracts maer operators woud be affected in the same way as before the Covid pandemic in that they woud need to compete for franchise contracts severa of which wi be smaer in scae eativey few sma operators run services outside the subsidised maret he effects of the roposed ranchisin cheme on operator pension funds are as set out in the Assessment hose with defined benefit schemes now the minority may see debt crystallising through a ‘Section 75 debt’ or causing a more conservative vauation of assets aainst iabiities creatin demand for reater contributions from the empoyer TfGM and GMCA mpacts on GMCA and fGM are set out in the Assessment at sections and he o Minimum option woud have itte direct effect on the roes and responsibiities of fGM or GMCA in the runnin of the bus networ owever there is potentia for further fundin reuests for bus services where there are cuts made by operators as a resut of the Covid pandemic his coud become particuary acute under cenario where services coud be severey affected Any partnership option woud mean that GMCA woud incur onoin costs to support the arranement for as on as it exists he benefits of a partnership are currenty in doubt so this expenditure miht not be vaue for money under any of the cenarios he roposed ranchisin cheme woud mae the reatest chanes to the position of GMCA and fGM as described in the Assessment hey woud tae on the responsibiity for the bus networ in Greater Manchester and hence the responsibiity of settin fares and routes to maximise the benefit to the peope of Greater Manchester he effect of the Covid pandemic is to increase the ris that there woud be a reduction in revenue as patronae woud fa under cenarios and and woud fa more precipitatey under cenario f those scenarios were to materiaise GMCA woud rey on the mitiations that are as set out in pararaph

56 Have your say on the impact of Covid-19 on our proposals for the future of your buses Wider society he iacts on ider society are set out in the ssessent at sections and ider society ould suer ro the daage to the bus serice under the Scenarios here bus atronage reduces both in ters o the econoic and enironental outcoes ro a less enironental leet and increased relatie car use nder Scenario these eects ould be greater he o iniu otion ould not ae any dierences in these areas gien these Scenarios he ssessent considered the ider econoic iacts o the otions ro eects such as aggloeration and access to labour arets ider society ould beneit to the etent that an iroed transort syste ould suort econoic actiity and reduce congestion he uncertainty o the leel o econoic beneit under the dierent Scenarios eans that it is diicult to say ho any ider econoic iacts ould reain but they ould be eer than reiously enisaged or both the artnershi otions and the roosed ranchising Schee he ssessent concluded the roosed ranchising Schee ould result in better enironental outcoes both because it oered a greater degree o ode shit ro riate cars and because it oered a greater rosect o iroeent in the enironental erorance o the leet n ters o the orer it is still liely that under all Scenarios the roosed ranchising Schee ould oer a greater degree o ode shit because it ill oer greater beneits to assengers than a artnershi oeer the scale o those beneits ay be less than ould hae been the case beore oid articularly under Scenario erators hae retreated ro coitents about the coosition o the bus leet his could still be seciied by under the roosed ranchising Schee n all cases iroeents to leet age and erorance ould reuire inestent

o yo have any comments on the conclsions of the Covi mpact on s ranchising eport abot ho Covi is likely to affect the impacts of the Propose ranchising Scheme partnership an o Minimm options on a passengers b operators c GMCA an ier society

Consultation Document 57 SECTION 2

he Propose ranchising Scheme

Smmary of the Propose ranchising Scheme in the Assessment 5 Section o the reious consultation docuent included a descrition o the ay that bus ranchising ould or in reater anchester and a suary o the roosed ranchising Schee n suary the roosed ranchising Schee set out • he geograhical area that ould be coered by the roosed ranchising Schee it as roosed that the roosed ranchising Schee ould coer all o reater anchester • he local bus serices that ould be roided under ranchise contracts and hich local serices are roosed to be eceted ro regulation it as roosed that the serices to be ranchised ould relect the local serices being run in reater anchester hen the schee as ade and that the serices hich ould be ranchised ere identiied in the roosed ranchising Schee through a descrition o the route sered he serices to be ranchised did not include dedicated school serices hich ere roosed to be eceted ro the roosed ranchising Schee as ere soe serices local serices until they ere ranchised during the transition eriod • he date hen it is roosed that the roosed ranchising Schee ould be introduced or the uroses o consultation and to allo consultees to see ho the roosed ranchising Schee ould or a date o arch as suggested • he date or dates by hich it is roosed that ranchise contracts ay irst be entered into to ae the transition ro the current deregulated syste to a ully ranchised syste as as sooth as ossible it as roosed that ranchising ould be introduced in three hases by reerence to three subareas he dates hen ould irst be able to enter into ranchise contracts or in each o those sub areas ere also suggested or illustratie uroses • he acilities hich it as aroriate or to roide he ssessent ound that it ould be aroriate or to roide deots or the uroses o oerating large ranchises ro • he eriod that is roosed to eire beteen entering into a ranchise contract and the roision o a serice under that contract a eriod o nine onths as included in the roosed ranchising Schee • A description of GMCA’s proposed plans for consultation on ho ell the roosed ranchising Schee is oring he ssessent considered that it ould be aroriate or to consult iediately ater the eiry o the irst ranchise contracts and at other ties thereater to consider ho ell the roosed ranchising Schee as oring Smmary of changes previosly recommene to the Propose ranchising Scheme 7 ’s Consultation eort and the 7 une reort to roosed that the roosed ranchising Schee should be odiied so that • ny dates included in the roosed ranchising Schee ould be reoed s set out aboe dates ere only included or illustratie uroses and soe consultees coented on hether those dates ould be aroriate n any eent no decision

58 Have your say on the impact of Covid-19 on our proposals for the future of your buses as taen to introduce te roposed rancisin cee on Marc As a result of tis it as recoended tat te dates ould e reoed and ould onl e included if a decision as taen to introduce francisin • The description of GMCA’s proposed plans for consultation on o ell te roposed rancisin cee ould e caned so tat GMCA ould consult sooner tan oriinall proposed • e scee includes dates on ic serices it first e proided under a francise contract in eac suarea e roposed rancisin cee set out en GMCA could first enter into francise contracts in eac suarea and te nineont period tat ad to epire until a serice could start Altou tese additional dates ein te date nine onts after it as proposed tat francise contracts ould e entered into in eac suarea erel spell out at as iplicit te are also proposed to e included in te roposed rancisin cee to copl it te releant reulations urter inforation on te outcoe of te preious consultation and at canes to te roposed rancisin cee ere recoended can e found at sections and of te Consultation eport Smmary of the impact of Covi on the Propose ranchising Scheme e eport considers te potential ipacts of Coid on te roposed rancisin cee and eter an furter odifications to tat proposal it e needed e eport concludes tat oter tan te canes recoended fGM or noted GMCA as no furter canes to te roposed rancisin cee are reuired at tis stae easons are eplained in section of te eport and are suarised elo e Act specifies te reuired content of a francisin scee includin te eorapic area coered a francisin scee As set out aoe it as proposed tat te roposed rancisin cee ould appl to te entiret of GM is as not caned and an interention sould appl to te entire us aret and not ust a specific area as GMCA ais to eet te oecties of te Greater Mancester ransport trate and to recoer fro te pandeic t as also proposed to split te roposed rancisin cee into tree suareas to elp transition is is still considered appropriate e roposed rancisin cee proides for te dates on ic GMCA a first let francise contracts in eac suarea and also for te dates en francised serices ill start to operate in tose suareas to e included in te roposed rancisin cee ose dates are not currentl non as te ould e deterined as part of an decision to introduce te roposed rancisin cee or te purposes of tis consultation a coer seet as een included on te front of te roposed rancisin cee included at Appendi ic infors consultees at tose dates ould e sould a decision e taen to ae te roposed rancisin cee on April e roposed rancisin cee proposes tat a period of nine onts ould epire eteen te lettin of a francise contract in eac suarea and te date of a serice first ein proided in tat area is as not caned altou te roposed rancisin cee as een corrected to clarif tat tis ould e a iniu period of nine onts as opposed to ust a period of nine onts as te Act reuires te iniu period to e defined in te roposed rancisin cee t is still considered tat it ould e appropriate for GMCA to proide depots for te purposes of lettin lare francises and te roposed rancisin cee aes proision

Consultation Document 59 SECTION 2

for this aleit ithout definin ho an depots ould e proided or here the ould e t is also proposed that GMCA ould consult on ho ell the roposed ranchisin chee is orin ithin onths of franchisin ein operational in all suareas As set out in the Consultation eport this ould allo GMCA to consult sooner than preiousl proposed and it reains the case that it ould e appropriate to consult hen franchisin as operational as opposed to efore it is introduced in all three suareas t has alas een enisaed that the list of local serices in the roposed ranchisin chee ould need to e updated prior to an decision to tae into account an chanes to the netor of serices Chanes to the roposed ranchisin chee ould not e needed should serice freuencies chane as these are not specified in the roposed ranchisin chee f an chanes to the roposed ranchisin chee are reuired after it ecoes operational GMCA ould hae to consult and then ar the roposed ranchisin chee as alloed for under the Act A cop of the roposed ranchisin chee can e found at Appendi of this consultation docuent

o yo consier that the Propose ranchising Scheme attache at Appeni of the Consltation ocment ol not reire any frther moification beyon those alreay contemplate an incle in the raft scheme

60 Have your say on the impact of Covid-19 on our proposals for the future of your buses verall conclsion

Smmary of the overall conclsion from the Assessment The Assessent concluded that the roposed ranchisin chee as the option that as ost liel to • Support the delivery of GMCA’s strategic objectives for Greater Manchester set out in ur eople ur lace the Greater Manchester trate • upport the delier of the oecties of the trate hich are supportin sustainale econoic roth iproin ualit of life for all protectin the enironent and deelopin an innoatie citreion • Achiee the outcoes set out in Greater Manchester’s Vision for Bus. The Assessent concluded that the roposed ranchisin chee ould e the est option to support these lonter oecties and that the enefits of the roposed ranchisin chee ould continue oer tie The roposed ranchisin chee puts e decisions aout uses in the hands of GMCA proidin local accountailit for decision ain on all aspects includin those aout the netor fares and standards coparison in the partnership options decisions aout the netor fares and standards ould continue to e ade priaril coercial operators hilst the partnership options ere een assessed oer the sae ear appraisal period as the other options the Assessent also set out that there ould e no uarantee that the partnership options ould reain in place oer the lon ter and een if the did that the leel of enefit ould sta the sae The Assessent concluded that hilst the roposed ranchisin chee creates ore enefit for Greater Manchester the financial ris of the us netor ould larel transfer fro priate sector us operators to GMCA GMCA ould also incur costs to transition to a full franchised odel This eans that it carries ore cost and ris than partnership Smmary of the overall conclsion from the eport The eport sets out ho the effect of the Coid pandeic on the patronae and reenue of us serices in Greater Manchester has een seere hilst serices are liel to continue to recoer as the econo recoers and restrictions reduce the tiin and etent of this recoer continue to e uncertain The pandeic has also shon that the us netor is itall iportant for people in Greater Manchester to access eploent education serices and ider opportunities as eidenced central and local Goernent support to eep uses runnin here patronae ill e reduced there ill e threats to indiidual serices as the ecoe less iale and there is a lielihood that the us netor ill reduce further This could e drien ode shift as those ho can sitch to ore epensie odes do so leain the serices that disadantaed people in Greater Manchester rel on less iale This chane is ore liel to occur hen Goernent support for us serices reduces or is stopped at an earl stae f there ere reater daae to the us aret leain people ithout trael options or onl ore epensie trael options there ould e a reater iperatie for GMCA to interene to support the aret and people’s ability to travel, irrespective of whether or not the roposed ranchisin chee had een introduced The roposed ranchisin chee ould ie GMCA the opportunit to support the hole us serice on a coherent asis and to ain the adantaes of interated netor plannin siplified and interated fares and iproed custoer serice throuh a sinle point of contact and unified inforation uch

Consultation Document 61 SECTION 2

intervention would also be better value for oney under the roposed ranchising Schee than the o Miniu or a partnership because that intervention would not be adapted around what is left in the coercial sector but would be done on the basis of a coherent intervention across the whole of Greater Manchester. . he case for change set out in the Assessent reains and the ranchising Schee still offers a greater chance of achieving GMCA’s objectives for the bus network than the potential partnership option in Greater Manchester under the different Scenarios that could occur. he roposed ranchising Schee reains the only option that will enable Greater Manchester to get the full benefit of an integrated transport syste. he roposed ranchising Schee also still offers ore scope for introducing hase easures that would iprove the service, and to do so with greater value for oney than a partnership option. . he analysis in the eport confirs that, on balance, the value for oney of the roposed ranchising Schee is liely to be robust to the uncertainty created by Covid in all reasonably liely Scenarios. he roposed ranchising Schee also reains preferable to a partnership option as, on balance, the overall net benefits are liely to reain higher and ore deliverable, particularly given the considerable uncertainty surrounding what, if any, partnership options are on offer. . As with a partnership, the coercial arrangeents for ipleenting franchising are still thought to be appropriate but ay show soe changes, and the anageent of ipleentation for both options would be possible under the different Scenarios. . he specific riss identified in the ris register and uantified in the econoic analysis have not changed a great deal. owever, the overall shift in GMCA taing revenue ris in a situation where revenues could fail to recover to previous levels is significant. f revenues do not recover fully, as is the case in three of the four Scenarios, GMCA would be in the position of aing difficult decisions to reduce services or offer ore public support. n the ost pessiistic Scenario, where patronage falls draatically, it ay be difficult to build it up again, and this could affect the affordability of the roposed ranchising Schee GMCA would need to find further funding to support the sae level of service. he roposed ranchising Schee has the level of fleibility reuired to adapt to changes in deand and reductions in patronage and ileage – and so aintain its affordability despite the challenges that the recovery fro Covid ay bring. . Although certainty on the level of the value for oney of the roposed ranchising Schee in the econoic analysis is now lower, and under a Scenario that sees a draatic fall in patronage the affordability of the roposed ranchising Schee would be under threat, there is nonetheless a strong case to ipleent the roposed ranchising Schee. he lac of any certain partnership option that could be relied upon to bring benefit to Greater Manchester eans that this option would potentially offer very little ore than the o Miniu. f there is longter daage to the bus networ that affects the ability of people in Greater Manchester to travel, GMCA will need to consider how to intervene. ntervention would be ore straightforward and better value for oney if the roposed ranchising Schee had been ipleented. ithout intervention, the longter recovery of Greater Manchester could be under threat, and the ability to ae a greater ipact on issues of congestion and air uality that affect the econoy and people in Greater Manchester. Given the strength of the Strategic Case and the iportance of the bus service to Greater Manchester, the recoendation is to ipleent the roposed ranchising Schee.

62 Have your say on the impact of Covid-19 on our proposals for the future of your buses Assrance revie

oowing rearation of an assessent the Act reuires an authorit to obtain a reort fro an ineenent auit organisation on its assessent efore the revious consutation was unertaken such a reort was reare b Grant hornton the Auitor on the Assessent A co of that reort was avaiabe as art of the revious consutation in suar the report concluded that in the Auditor’s opinion in a ateria resects • he inforation reie on in consiering whether GMCA wou be abe to affor to ake an oerate the roose ranchising chee an in consiering whether the roose ranchising chee wou reresent vaue for one was of sufficient uait • he anasis of that inforation in the Assessent was of sufficient uait • fGM ha ha ue regar to the guiance issue uner section of the Act in rearing the Assessent As we as rearing that reort a nuber of observations were ae b the Auitor A co of those observations, alongside TfGM’s response to those matters, was aso ae avaiabe uring the revious consutation he Auitor has aso been aske to rovie a review of the Covi act on us ranchising eort the eort ts urose is to rovie GMCA with ineenent assurance on the aroach taken b fGM in rearing the eort he Auitor was not reuire to auit the eort on the sae basis as its auit of the Assessent but the Auitor was reueste to rovie assurance an coent on the overa aroriateness of the aroach taken in the eort an in articuar • hether the aroach taken in the eort is aroriate in consiering the afforabiit an vaue for one of the roose ranchising chee in ight of the otentia iact of Covi • hether the inforation an anasis of that inforation as containe in the eort on the afforabiit an vaue for one of the roose ranchising chee is of sufficient uait for the uroses of the reort • o rovie an secific recoenations on how the aroach inforation or anasis of that inforation ight be irove he Auitor was aso aske to reort on those instances where in rearing the eort fGM has earte fro of the guiance issue uner section of the Act on rearing the Assessent he Auitor was aske to coent on whether an such eartures are aroriate given the circustances The Auditor’s report was completed and sent to TfGM on 19 November 2020. n suar the Auitor foun that • he aroach taken in the eort in consiering the afforabiit an vaue for one of the roose ranchising chee in ight of the otentia iact of Covi was aroriate • he inforation an anasis of that inforation as containe in the eort on the afforabiit an vaue for one of the roose ranchising chee was of sufficient uait

Consultation Document 63 SECTION 2

2.1 urther information on the outcome of the Auditor’s report can be found in their report, which is attached at Appendi .

0 64 Have your say on the impact of Covid-19 on our proposals for the future of your buses hether or not to procee ith Propose ranchising Scheme no ith onoin uncertint round the ndemic it is imortnt to consider hether this is the riht time to me decision out roceedin ith the roosed rnchisin cheme ht decision i e ten the or of reter nchester he oriin Assessment noted tht hist the us mret in reter nchester hs een in decine for numer of ers it is it for the econom nd eoe of reter nchester t mde the cse for interention ecuse GMCA’s oecties for reter nchester – for econom societ nd enironment – ere t ris ithout interention nd ecuse of the imortnce of the us serice to chiein the oecties of the trte he eort hs found tht the roosed rnchisin cheme remins the otion most ie to ene A to meet its oecties for the us serice in reter nchester ien tht findin nd the osition outined in the eort on ffordiit nd ue for mone the roosed rnchisin cheme remins n imortnt otion for us reform oeer ien continuin uncertint oer the future of the us mret in reter nchester the uestion is hether decision to roceed further ith the roosed rnchisin cheme shoud e ten no or e further deed he ossie enefits of deferrin decision on hether to roceed ith the roosed rnchisin cheme re • he cenrios set out in the eort enise rne of futures hist s set out in section of the eort it is no ossie to s tht reter nchester is ess ie to see scenrio here us trone fs to er o ee cenrio uncertint remins t miht e ossie in the future to e more certin out future costs nd enefits hen it is cerer ht direction e trends i te As time oes on there i e ess uncertint out the imcts of oid here re ie to e further deeoments in the efforts to de ith the ndemic incudin the deeoment nd distriution of ccines nd mss testin deeoments in terms of the econom nd recoer oth ntion nd oc nd in terms of suort for the us mret oeer hist there m e some more crit out the direction of the us mret in srin or ter in tht er the future she of tht mret i not necessri e es to redict he different cenrios rt deend on n economic recoer hich i te ce oer oner eriod thn the more immedite effects of oid nd rt deend on ho ttitudes to nd need for uic trnsort chne oer time oth of these fctors i out oer oner timefrme s suested the cenrios hist there oud e some enefit to itin it i e oner efore uestions out the future direction of the us mret cn e nsered ith certint • he roch to ddressin uncertint ten in the eort i e fmiir to trnsort nners sin scenarios rather than ‘point’ estimates (as has been done in the Report) is eestished methodoo n u the f uished oic document in resonse to oid hich indicted tht scenrio nnin is ie to reter roe in economic appraisal and that they would “provide further detail on the use of scenarios by the end of the year”. TfGM’s current understanding is that DfT are still deeoin uidnce nd tht f i e issuin n uncertint tooit nd roidin uidnce on the use of scenrios in scheme ris in erur f hs een inoed in discussions ith f on this uidnce nd fee confident tht the roch ten to the iction of scenrio nsis in the eort i in ith the uidnce once uished • us oertors m e e to roide etter indiction of ht rtnershi the m e rered to offer he effects of the oid ndemic on us oertor finnces

Consultation Document 65 SECTION 2

might be longlasting. t is not clear when a firm partnership offer might emerge that could be relied upon. perators are still liely to be supported by Goernment in spring of . They are unliely to be able or willing to commit to a set of clear proposals at that time or for a period afterwards. reCoid partnership proposals are largely a ‘commitment to commit’ and it is likely to be some time before any commitments comparable to those enisaged in the Ambitious artnership might come forward. t would not be appropriate to wait until operators decide that they wish to determine a new partnership offer as there is no clarity on when this might be or what leel of certainty might then be offered. . There are a number of reasons howeer why it is important to tae any decision to proceed with the roposed ranchising cheme sooner rather than later. • The Assessment concluded that there was a need to address the challenges facing the bus maret in Greater Manchester with urgency because of the nature and importance of these challenges and because of the importance of the bus serice to Greater Manchester doing so would be ital to achieing the obecties of the trategy. The challenges the bus maret faces that were set out in the Assessment hae not disappeared and in terms of competition from other modes (particularly priate cars and tais) hae increased under Coid. t is still important therefore to interene in the maret in a timely manner to mae improements to the transport system in Greater Manchester and to address the challenges set out in the Assessment as uicly as possible. The Coid pandemic has reinforced this by demonstrating how important bus serices are to Greater Manchester for eample in how ey worers relied upon bus serices to get to wor and to support the response to and recoery from Coid. • There is potential for increased car trael and therefore increased congestion (hampering economic growth causing greater delay to different bus routes and worsening clean air) in some of the future scenarios because of the Coid pandemic. There are already indicators of this happening with car trael recoering more fully than public transport oer the last few months. Mode shift is hard to achiee and once the use of car transport becomes the default for certain types of ourneys or in certain areas it may be harder to change een when good alternaties become aailable. This would both damage the bus maret (through increasing congestion and reducing reenue) and mae it yet more difficult to achiee the obecties of the trategy. The implementation plan for the trategy contains the obectie of increasing the share of sustainable modes of transport to in order to reduce congestion which will support economic growth social inclusion and clean air. To defer a decision on the interention that has the best chance of achieing GMCA’s objectives for the bus service has the potential to damage the prospects of promoting sustainable modes of transport. • To support the recoery from the pandemic it may be more important for GMCA to be able to interene in the transport system if its performance is further damaged by the Coid pandemic. To defer a decision on whether to proceed with the roposed ranchising cheme would mean that GMCA would potentially hae less ability to interene to support the transport system during a period when the economic recoery is still going on (for instance by supporting bus serices in a coherent way or planning bus serice around the needs to ey worers) een if the direct effects of Coid hae faded and hence hamper the recoery from the Coid pandemic in the medium to long term.

66 Have your say on the impact of Covid-19 on our proposals for the future of your buses hilst there is alays a case to defer makin decisions until there is more information it is considered that the uestion hether and ho to intervene in the bus market should be looked at sooner rather than later he findins of the eort that the key conclusions reached in the ssessment are likely to remain valid notithstandin the imact of ovid mean that it ould be aroriate to take a decision to roceed ith the roosed ranchisin cheme ailin to do so ould hamer the delivery of the tratey and the ability to build back better

Consultation Document 67 SECTION 2

inal estions

A i yo respon to the previos consltation

f yo i respon to the previos consltation please eplain in hat ays if at all yor vies abot the introction of the Propose ranchising Scheme have change as a reslt of the impact of the Covi panemic f yor vies have not change then there is no nee to provie any aitional information

aking everything into accont o yo have any comments on the conclsion that this is the right time to make a ecision abot hether or not to procee ith the Propose ranchising Scheme

A o hat etent o yo spport or oppose the introction of the Propose ranchising Scheme

hy o yo say this

2 inally o yo have any other comments yo ant to make

68 Have your say on the impact of Covid-19 on our proposals for the future of your buses Consultation Document 69 APPENDICES

70 Have your say on the impact of Covid-19 on our proposals for the future of your buses APPENDICES Appendix 1: Consultation Questions

Q1: In looking at the effects of the Covid-19 pandemic on the decision about whether or not to implement the Proposed Franchising Scheme, TfGM has used a number of scenarios which illustrate a wide range of potential longer-term outcomes for travel demand in Greater Manchester. Do you have any comments on this scenario-based approach?

Q2: Do you have any comments on the conclusion that the Proposed Franchising Scheme is likely to perform better than the partnership option in achieving GMCA’s objectives, notwithstanding Covid-19?

Q3: Do you have any comments on the consideration of the impact of Covid-19 on the value for money of the Proposed Franchising Scheme and partnership option?

Q4: Do you have any comments on the conclusion that the commercial arrangements described in the Assessment for franchising and the partnership option remain appropriate, notwithstanding Covid-19?

Q5: Do you have any comments on the affordability to GMCA of the Proposed Franchising Scheme and partnership option in the light of Covid-19?

Q6: Do you have any comments on the approach to the transition and implementation of the Proposed Franchising Scheme, including the proposed approach to managing the risks associated with Covid-19 (as set out in the Management Case of the Covid-19 Impact on Bus Franchising Report) and whether TfGM would be able to manage and implement a partnership on behalf of GMCA, notwithstanding Covid-19?

Q7: Do you have any comments on the conclusions of the Covid-19 Impact on Bus Franchising Report about how Covid-19 is likely to affect the impacts of the Proposed Franchising Scheme, partnership and Do Minimum options on (a) passengers, (b) operators, (c) GMCA and (d) wider society?

Q8: Do you consider that the Proposed Franchising Scheme (attached at Appendix 3 of the Consultation Document) would not require any further modification beyond those already contemplated and included in the draft scheme?

Q9A: Did you respond to the previous consultation?

Q9B: If you did respond to the previous consultation, please explain in what ways, if at all, your views about the introduction of the Proposed Franchising Scheme have changed as a result of the impact of the Covid-19 pandemic. If your views have not changed then there is no need to provide any additional information.

Q10: Taking everything into account, do you have any comments on the conclusion that this is the right time to make a decision about whether or not to proceed with the Proposed Franchising Scheme?

Q11A: To what extent do you support or oppose the introduction of the Proposed Franchising Scheme?

Q11B: Why do you say this?

Q12: Finally, do you have any other comments you want to make?

Consultation Document 71 APPENDICES

72 Have your say on the impact of Covid-19 on our proposals for the future of your buses Appendix 2: Where can I pick up a hard copy of the Consultation Document and Questionnaire?

Hard copies of both the consultation document and questionnaire can be requested by ringing 0161 244 1100 or obtained from Travelshops across Greater Manchester which are listed below. Freepost envelopes will also be available to return your response to the consultation. Travelshops Interchange Bus Station Stamford New Road Altrincham WA14 Cheapside, Oldham, OL1 1NZ 1EN Interchange Ashton Bus Station Smith Street, Rochdale, OL16 1YG Wellington Road Ashton-under-Lyne OL6 6DU Shudehill, Manchester, M4 2AF Interchange Bus Station Great Moor Street, Bolton, BL1 1NS Daw Bank, Stockport, SK1 1NU Bus Station Haymarket Street, Bury, BL9 0AY Trafford Centre, M17 8AA Bus Station Church Street, Eccles, M30 0LH Hallgate, Wigan, WN1 1HP Hyde Bus Station Interchange Clarendon Road, Hyde, SK14 2AQ Poundswick Lane, Wythenshawe, M22 Leigh Bus Station 9PQ King Street, Leigh, WN7 4LP Bus Station Malaga Avenue, Manchester Airport, M90 3RR Manchester New Road, Middleton M24 1DE

Consultation Document 73 APPENDICES

74 Have your say on the impact of Covid-19 on our proposals for the future of your buses Appendix 3: Draft Proposed Franchising Scheme

DRAFT

TRANSPORT ACT 2000

The Greater Manchester Franchising Scheme for Buses 20__

COVERING SHEET

The proposed scheme as set out below contains a number of changes which were recommended to be made by TfGM as set out in “Bus Franchising in Greater Manchester June 2020 Consultation Report”.

Assuming that the date on which the scheme may be made is 02/04/2021 (see article 1.1), the title of this document would be "The Greater Manchester Franchising Scheme for Buses 2021". This date (and subsequently all others) may change depending on the progress of the consultation and any subsequent decision-making process. The assessment of the proposed bus franchising scheme included a draft procurement plan which is underpinned by various key assumptions, one of which was a Mayoral decision in December 2019 that the scheme will be made. Accordingly, because the date of any Mayoral decision will be later than that anticipated in the assessment, the dates to be included in this scheme would be moved back accordingly. The dates when a local service contract may first be entered into in Sub-Area A (article 4.1.1), in Sub-Area B (article 4.1.2) and in Sub-Area C (article 4.1.3), would be 02/05/2022, 24/04/2023 and 08/04/2024 respectively (assuming that the scheme is made on 02/04/2021. In this context, it is also proposed that the minimum period in respect of article 4.2 will be 9 months. Relatedly, this means that the date proposed in respect of article 1.2 would be 05/02/2023. It also means that the dates provided in article 4.3 on which a local service may first be provided under a local service contract in Sub-Areas A, B and C would be 05/02/2023, 28/01/2024 and 12/01/2025 respectively.

As noted above, the dates, periods and numbers referred to above within the draft scheme are provisional and are included only for the purposes of the consultation. It should also be noted that as explained in the TfGM’s “Covid Impact on Bus Franchising Report”, it is proposed that the list of services which are identified in the Appendices of the draft scheme would be amended to reflect the network at the time of any decision to make the scheme.

Consultation Document 75

Franchising Scheme Document FINAL DRAFT – COMMERCIAL IN CONFIDENCE 1 APPENDICES

DRAFT

TRANSPORT ACT 2000

The Greater Manchester Franchising Scheme for Buses 20__

Made ______

ARRANGEMENT OF THE SCHEME

1. CITATION AND COMMENCEMENT…………………………………………………………………………………3 2. INTERPRETATION………………………………………………………………………………………………….……...3 3. THE FRANCHISING SCHEME AREA AND SUB-AREAS………………………………………………….…..4 4. ENTRY INTO LOCAL SERVICE CONTRACTS……………………………………………………………………..4 5. SERVICES UNDER LOCAL SERVICE CONTRACTS………………………………………………….………….5 6. EXCEPTIONS FROM THE SCHEME……………………………………………………………………….………..5 7. SCHEME FACILITIES………………………………………………………………………………………………….…..5 8. PLAN FOR CONSULTING ON OPERATION OF THE SCHEME……………………………………………5 ANNEXES TO THE SCHEME………………………………………………………………………………………………………..7 ANNEX 1: SERVICES INCLUDED – ARTICLE 5…………………………………………………………………….………..7 ANNEX 2: SERVICES INCLUDED – ARTICLE 5.2.3………………………………………………………………………..12 ANNEX 3: EXCEPTED SERVICES – ARTICLE 6………………………………………………………………………………15 ANNEX 4: TEMPORARY EXCEPTIONS – ANNEX 3 PARAGRAPHS 1.2 AND 1.3……………………………..17 ANNEX 5: FRANCHISING SCHEME SUB-AREAS…………………………………………………………………………..18

76 Franchising Scheme Document Have your say on the impact of Covid-19 on our proposals for the future of your buses FINAL DRAFT – COMMERCIAL IN CONFIDENCE 2

WHEREAS:

A The Transport Act 2000 (as amended) ("2000 Act") makes provision for a franchising authority to make a franchising scheme covering the whole or any part of its area. The GMCA is a franchising authority as defined in the 2000 Act.

B The GMCA gave notice of its intention to prepare an assessment of a proposed scheme in accordance with sections 123B and section 123C(4) of the 2000 Act on 30 June 2017. Having complied with the process as set out in the Act, the GMCA may determine to make the scheme in accordance with sections 123G and 123H of the 2000 Act.

NOW, therefore, the GMCA, in exercise of the powers conferred on it by sections 123G and 123H of the 2000 Act, and of all other powers enabling it in that behalf, hereby MAKES THE FOLLOWING FRANCHISING SCHEME (the "Scheme"):

1. CITATION AND COMMENCEMENT

1.1. This Scheme may be cited as the Greater Manchester Franchising Scheme for Buses 2021 and is made on ______.

1.2. This Scheme shall come into operation on ______.and shall remain in operation thereafter unless varied or revoked in accordance with the 2000 Act.

2. INTERPRETATION

2.1. In this Scheme:

2.1.1 "1985 Act" means the Transport Act 1985;

2.1.2 "2000 Act" has the meaning given to it in Recital A;

"Commencement Date" has the meaning ascribed to it in article 1.2;

2.1.3 "Franchising Scheme Area" means the GMCA Area;

2.1.4 “Franchising Scheme Sub-Area A” means the area marked ‘A’ in the map of Annex 5, being part of the Franchising Scheme Area;

2.1.5 “Franchising Scheme Sub-Area B” means the area marked ‘B’ in the map of Annex 5, being part of the Franchising Scheme Area;

2.1.6 “Franchising Scheme Sub-Area C” means the area marked ‘C’ in the map of Annex 5, being part of the Franchising Scheme Area;

2.1.7 "Franchising Scheme Sub-Area" means each of Franchising Scheme Sub-Area A, Franchising Scheme Sub-Area B and Franchising Scheme Sub-Area C;

2.1.8 "GMCA" means the Greater Manchester Combined Authority;

2.1.9 "GMCA Area" means the area consisting of the areas of the metropolitan district councils for the local government areas of Bolton, Bury, Manchester, Oldham, Rochdale, Salford, Stockport, , Trafford and Wigan;

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2.1.10 “Large Franchise Contract” shall mean a Local Service Contract which (together with any contract referred to in article 5.3) has a Peak Vehicle Requirement of no less than 34 vehicles;

2.1.11 “Local Service Contract” has the same meaning as in section 123A(5) of the 2000 Act;

2.1.12 "Local Services" has the same meaning as in section 2 of the 1985 Act;

2.1.13 "Operator" means a person operating a local service, and references to an Operator shall be construed in accordance with section 137(7) of the 1985 Act;

2.1.15 “Peak Vehicle Requirement” means the number of vehicles required to operate the Local Services in accordance with the terms of a Large Franchise Contract and at its highest frequency;

2.1.16 "Scholars' Service" means a Local Service providing transport for pupils to and/or from schools within the Franchising Scheme Area which does not provide transport to the general public;

2.1.17 "TfGM" means Transport for Greater Manchester.

3. THE FRANCHISING SCHEME AREA AND SUB-AREAS

3.1. The GMCA Area is hereby designated as the area to which the Scheme relates1.

3.2. Franchising Scheme Sub-Area A, Franchising Scheme Sub-Area B and Franchising Scheme Sub-Area C are specified areas within the GMCA Area2.

4. ENTRY INTO LOCAL SERVICE CONTRACTS

4.1. The date on which a Local Service Contract to provide a Local Service may first be entered into:3

4.1.1 in respect of the Franchising Scheme Sub-Area A, shall be ______.;

4.1.2 in respect of the Franchising Scheme Sub-Area B, shall be ______.; and

4.1.3 in respect of the Franchising Scheme Sub-Area C, shall be ______..

4.2. The minimum period that is to expire between the dates set out in article 4.1 and the provision of a Local Service under a Local Service Contract in each such Franchise Scheme Sub-Area shall be a period of 9 months.

4.3. The date on which a Local Service may first be provided under a Local Service Contract:

1 s123H(2)(a).

2 S123H(3)(a).

3 Section 123H(2)(c).

78 Franchising Scheme Document Have your say on the impact of Covid-19 on our proposals for the future of your buses FINAL DRAFT – COMMERCIAL IN CONFIDENCE 4

4.3.1 in respect of Franchising Scheme Sub-Area A, shall be ______.;

4.3.2 in respect of Franchising Scheme Sub-Area B, shall be ______.; and

4.3.3 in respect of Franchising Scheme Sub-Area C, shall be ______..

5. SERVICES UNDER LOCAL SERVICE CONTRACTS

5.1. Subject to paragraph 2 of this article and to article 6, the Local Services that are appropriate, and are intended, to be provided under Local Service Contracts are those specified in Annex 1 and Annex 2 to this Scheme4.

5.2. Such services do not include:

5.2.1 any Local Service marked * in Annex 1 to the extent that it operates within Franchise Scheme Sub-Area B until immediately before the date on which subsections (2) and (3) of section 123J of the 2000 Act apply to Franchise Scheme Sub-Area B;

5.2.2 any Local Service marked + in Annex 1 to the extent it operates within Franchise Scheme Sub-Area C until immediately before the date on which subsections (2) and (3) of section 123J of the 2000 Act apply to Franchise Scheme Sub-Area C; and

5.2.3 any Local Service listed in Annex 2 to the extent that it serves a school or college located within Franchise Scheme Sub-Area B or Franchise Scheme Sub-Area C until immediately before the date on which subsections (2) and (3) of section 123J of the 2000 Act apply to Franchise Scheme Sub-Area B or Franchise Scheme Sub-Area C respectively.

5.3. The GMCA may agree with a person with whom a Local Service Contract has been made that that person should also provide in conjunction with that service a Local Service referred to in article 5.2 otherwise than under a Local Service Contract.

6. EXCEPTIONS FROM THE SCHEME

6.1. The Local Services excepted from regulation arising because of the Scheme are those listed in Annex 3.

7. SCHEME FACILITIES

7.1. The additional facilities that the GMCA consider appropriate to provide in the GMCA Area are such depots as may facilitate the letting of the Large Franchise Contracts.

8. PLAN FOR CONSULTING ON OPERATION OF THE SCHEME

8.1. The GMCA will consult such organisations being those that appear to the GMCA to be representative of users of Local Services (including, for the avoidance of doubt, Franchise Contract Services), and may consult other organisations and persons, as the GMCA thinks fit.

4 s123H(2)(b).

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8.2. The purpose of any consultation undertaken in accordance with this article 8 is to seek the views of the users of Local Services on how well the Scheme is working5. The GMCA will consult in accordance with this article 8 within a period of twelve months from the date set out in article 4.3.3 and at such other times periodically as the GMCA considers appropriate.

8.3. Any consultations carried out in accordance with this article 8 shall last for a period of time as the GMCA thinks fit so as to ensure that those organisations and persons described in article 8.1 have sufficient time to respond.

8.4. The GMCA will make available to the public its response to any consultation carried out in accordance with this article 8.

5 Section 123(A)(9).

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ANNEXES TO THE SCHEME

ANNEX 1: SERVICES INCLUDED - ARTICLE 5

General Services

Leigh - - Wigan Cadishead - intu Trafford Centre - Wythenshawe - - Manchester City Centre Wythenshawe Hospital - Wythenshawe - Manchester City Centre Manchester Airport - Wythenshawe - Manchester City Centre Timperley - Northenden - Manchester City Centre Brookhouse - Eccles - Manchester City Centre Withington - Manchester City Centre Middleton - Moston - Manchester City Centre - Moston - Manchester City Centre Middleton - NMGH Circular Crumpsall - Moston - Manchester City Centre Altrincham - Wythenshawe – Stockport Middleton - Birch Circular Leigh - Boothstown - intu Trafford Centre + Middleton - Moorclose Circular Wigan - Boothstown - intu Trafford Centre + Bury - Whitefield - Manchester City Centre East Didsbury - University - Manchester City Centre West Didsbury - University - Manchester City Centre West Didsbury - Manchester City Centre – Oldham – Hyde - Chorlton - intu Trafford Centre Hollinwood - Failsworth - Mandley Park Middleton - NMGH - Manchester City Centre Oldham - Failsworth – Middleton Flixton - Urmston - Manchester City Centre Norden - Middleton - Manchester City Centre Bury - Middleton - Manchester City Centre Rochdale - Middleton - Manchester City Centre East Didsbury - Gorton - Newton Heath + Withington - Gorton - Newton Heath + - Withington – Wythenshawe intu Trafford Centre – Wythenshawe Greenfield - Oldham Rochdale - Chadderton - Manchester City Centre Rochdale - Shaw - Manchester City Centre Royal Oldham Hospital - Oldham – Limeside Standedge - Uppermill - Oldham – Manchester Langley - Middleton - Manchester City Centre - Manchester Royal Infirmary + - Stockport - University - Manchester City Centre Hazel Grove - Stockport - Manchester City Centre Stockport - Green End - - Manchester City Centre Wythenshawe – Sale

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Manchester Airport - Wythenshawe – Altrincham Manchester City Centre - Spinningfields Circular intu Trafford Centre – Bolton + Hattersley - Hyde - Manchester City Centre Stockport - Reddish - Manchester City Centre Hyde - Haughton Green - Manchester City Centre Denton - Dane Bank - Manchester City Centre Gee Cross - Denton - Manchester City Centre Gee Cross - Town Lane - Manchester City Centre Ashton - Droylsden - Manchester City Centre Ashton - Droylsden - Clayton - Manchester City Centre Manchester City Centre - Openshaw - Ashton – Manchester City Centre - Stalybridge Manchester City Centre - Dukinfield – Stalybridge Dukinfield - Audenshaw - Manchester City Centre Ashton - Littlemoss - Manchester City Centre Ashton - Hartshead - Clayton - Manchester City Centre Ashton - Broadoak Circular Hollingworth - Stalybridge – Ashton intu Trafford Centre - Didsbury – Stockport intu Trafford Centre - – Altrincham intu Trafford Centre - Flixton – Altrincham intu Trafford Centre - Chorlton – Stockport intu Trafford Centre - Old Trafford - Manchester City Centre Partington - Flixton - Urmston - Manchester City Centre Partington - Urmston - Stretford - Manchester City Centre Flixton - Stretford - Hulme - Manchester City Centre Sale - Partington Circular Sale - Sale West Circular Sale - Ashton on Mersey Circular Altrincham - Sale - Manchester City Centre Swinton - Salford Shopping City - Manchester City Centre Wythenshawe - Sale – Eccles Altrincham - Sale Altrincham - Oldfield Brow Circular Altrincham - Hale Moss Circular Altrincham - Warburton Circular Altrincham - Timperley Circular Altrincham - Bowdon Vale Circular East Didsbury - Northenden - Altrincham - Manchester Airport Little Hulton - Swinton - Salford intu Trafford Centre - Trafford Bar - Manchester City Centre Manchester City Centre - Victoria Circular Wigan - Highfield Grange Circular Bolton - intu Trafford Centre + Stockport - Circular Stockport - Cheadle Heath Circular Stanley Green - Cheadle - Stockport Grove Lane - Cheadle Hulme - Stockport Stockport - Offerton Circular

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Haughton Green - - Stockport Stockport - Haughton Green Circular Stockport - Brinnington Circular Denton - Brinngton - Stockport Stockport - Bridge Hall Reddish - Stockport Worsley - Eccles - Manchester City Centre Ashton - Hyde - Stockport Ashton - Denton Circular Bryn - Leigh - Manchester City Centre Broadbottom - Hattersley - Hyde Hyde - Gee Cross Circular Oldham - Lees - Stalybridge – Hyde Ashton - Denton Circular Gee Cross - Hyde - Ashton Ashton - Haughton Green Circular Ashton - Stalybridge – Carrbrook + Ashton - Uppermill – Oldham + Uppermill - Mossley – Ashton Carrcote - Uppermill – Stalybridge - Ashton Denshaw - Uppermill - Stalybridge – Ashton + Denshaw - Uppermill – Greenfield Strines - Marple – Stockport Bolton - Little Hulton - Manchester City Centre Stockport - Hazel Grove - Disley Standish - Wigan Stockport - Woodbank Park Circular Wythenshawe Hospital - Cheadle Hulme - Stockport Manchester Airport - Wythenshawe - Stockport Stockport - Woodsmoor Circular Stockport - Hazel Grove Circular Hazel Grove - Woodsmoor - Stockport Mellor - Stepping Hill - Stockport Cheadle Hulme - Stockport Bolton - Farnworth - Manchester City Centre Woodley - - - Stockport Stockport - Marple Circular Hyde - Stalybridge – Ashton Ashton – Stalybridge – Dukinfield – Yew Tree Logistics North - Walkden - Manchester City Centre Ashton - Hazelhurst Circular Ashton - Smallshaw Circular Newton Heath - Fitton Hill – Ashton Wigan - Kitt Green Circular Oldham - Royton Circular Shaw - High Crompton - Rushcroft Circular Denshaw - Moorside – Oldham Stalybridge - Oldham – Shaw + Ashton - Oldham – Rochdale + Sale - Northenden - Manchester City Centre

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Oldham - Higginshaw Circular Middleton - Royton – Oldham Middleton - Chadderton – Oldham Oldham - Less Circular Middleton - Chadderton – Ashton Ashton – Dukinfield – Yew Tree Oldham - Holts Circular Reddish - East Didsbury - Manchester City Centre Woodford - East Didsbury - Manchester City Centre Stockport - East Didsbury - Manchester City Centre Manchester Airport - Withington - Manchester City Centre Shaw - Turf Hill – Rochdale Stockport – Ladybarn - Manchester City Centre Rochdale – Syke Rochdale - Foxholes Circular Norden - Bamford – Rochdale Rochdale – Healey Peppermint Bridge - – Rochdale Shore - Littleborough – Rochdale Wardle – Rochdale Rochdale - Ladyhouse Circular Rochdale - Bamford – Bury Rochdale - Greave - Bamford – Bury Bury – Tottington Bolton - Bury – Rochdale Bury - Ramsbottom Circular Heywood - Fairfield Hospital – Bury Bury - Summerseat – Ramsbottom Bury - Tottington – Bolton Whitefield - – Eccles * Manchester City Centre - Moston – Oldham Fern Grove – Bury East Didsbury - Manchester City Centre - Salford Quays Bolton Town Centre Circular Farnworth - Bolton - Johnson Fold Bolton - Harwood Circular Bolton - Ainsworth – Bury Bolton - – Bury Bury - Farnworth - Royal Bolton Hospital * Bury - Whitefield – Farnworth * Horwich - Westhoughton - Atherton - Leigh Failsworth - Salford - intu Trafford Centre+ Little Lever - Royal Bolton Hospital - Blackrod Bolton - Radcliffe – Bury Bolton - Hall I'th Wood Circular Barrow Bridge - Bolton Salford - Old Trafford - Cheetham Hill + Egerton - Tonge Moore - Bolton Oldhams Estate - Bolton Bolton - – Horrocks Fold

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Bolton - Bradley Fold Circular Bolton - Astley Bridge Circular Bolton - Tonge Moore Circular Bromley Cross - Bolton Bolton - Little Lever Circular Leigh - Boothstown - Bolton Higher Green - Boothstown - Bolton Highfield - Farnworth - Prestolee Ashton - Hindley - Bolton Bolton - Withins Estate Circular Manchester City Centre - NMGH Circular Sutton Estate - Bolton Bolton - Circular Bolton - Middlebrook - Leigh Wigan - Horwich - Bolton Wigan - Middlebrook - Bolton Blackrod - Brazley - Bolton Rochdale – Oldham Leigh - Atherton - Bolton Hag Fold - Atherton - Leigh Crankwood - Leigh Leigh - Lowton CircularLeigh - Lowton - Pennington Circular Rushcroft - Oldham - Manchester City Centre Leigh - Pennington - Lowton Circular Wigan - Hindley - Castle Hill - Leigh Leigh - Tamar Leigh - Westleigh Leigh - Landside Circular Leigh Infirmary - Leigh Sports Village Wigan - Beech Hill Circular Ashton Heath - Ashton-In-Makerfield - Wigan New Springs - Wigan Platt Bridge - Wigan Wigan - Castle Hill Circular Vale - Wigan Wigan - Standish Circular Wigan - Shevington Moor Circular Eccles - Salford Royal Hospital Circular Eccles - Worsley - Clifton Cadishead - Salford Royal Hospital - Manchester City Centre Farnworth - intu Trafford Centre + Atherton - Hag Fold - Leigh Leigh - Tyldesley Circular Leigh - New Hall Farm - Tyldesley Circular Royal Bolton Hospital – Tyldesley - Leigh Rochdale - Kirkholt Circular Stockport - Reddish – Ashton Salford Quays - Pendleton - Clifton Wigan - Westhoughton – Bolton Clifton - Salford Quays

ConsultationFranchising Document Scheme Document 85 FINAL DRAFT – COMMERCIAL IN CONFIDENCE 11 APPENDICES

Pendleton - Seedley Circular Hollinwood - Newton Heath - Manchester City Centre Oldham - Failsworth - Manchester City Centre Swinton - Salford Quays – Stretford Bolton - Westhoughton - Wigan Leigh - Hindley - Wigan Oldham - Manchester City Centre Chorlton - Alexandra Park - Manchester City Centre Chorlton - Brook's Bar - Manchester City Centre Manchester City Centre - Chorlton – Sale Bolton - Pendlebury - Manchester City Centre Higher Folds - Leigh - Wigan Prestwich – Simister Bury – Radcliffe Bury - Pilsworth - Manchester City Centre Bury - Prestwich - Manchester City Centre NMGH - Prestiwch – Pilsworth Salford - Prestwich – Bury Simister - Higher Broughton - Manchester City Centre Bury - Unsworth - Manchester City Centre Bury - Radcliffe - Manchester City Centre Leigh - Tyldesley - Manchester City Centre – MRI + Atherton - Tyldesley - Manchester City Centre – MRI + Boothstown - Mosley Common Circular Burgess Farm - Walkden Circular Farnworth - Little Hulton - Manchester City Centre intu Trafford Centre - Manchester City Centre Flixton - Davyhulme - Manchester City Centre intu Trafford Centre - Northenden – Stockport Heywood - Middleton - Manchester City Centre Carrcote - Uppermill - Manchester City Centre Davyhulme – Chorlton Manchester Airport – Stockport Greengate – Manchester – Moston – Manchester City Centre Partington – Trafford Park Bolton – Johnson Fold Circular Rochdale – Littleborough Circular Piccadilly – Victoria Circular Holts – Oldham Sholver – Oldham Oldham – Fitton Hill Circular Bury – Bamford – Rochdale Bury – Norden – Rochdale Nangreaves – Limefield - Bury

86Franchising Scheme Document Have your say on the impact of Covid-19 on our proposals for the future of your buses FINAL DRAFT – COMMERCIAL IN CONFIDENCE 12

ANNEX 2: SERVICES INCLUDED - ARTICLE 5.2.3

Services to Schools

Abraham Moss Community School Alder Community High School All Saints Catholic College Altrincham College of Arts Altrincham Grammar School for Boys Altrincham Grammar School for Girls Ashton-on-Mersey School Audenshaw School Bedford High School Blessed John Henry Newman College Blessed Thomas Holford Catholic College Blue Coat School Bolton St Catherine’s Academy High School Broadoak School Buile Hill Visual Arts College Burnage Academy for Boys Bury Church of High School Byrchall High School Cansfield High School Canon Slade School Castlebrook High School Cardinal Langley School Cedar Mount Academy Cheadle and Marple Sixth Form College Cheadle Catholic Infants/Juniors Cheadle Hulme High School Chorlton High School Co-operative Academy Failsworth Copley Academy Crompton House School Dean Trust Ardwick Denton Community College Derby High School Droylsden Academy Elton High School Egerton High School Falinge Park High School Fairfield High School for Girls Flixton Girls High School Great Academy Ashton Harper Green High School Harrytown RC High School Hawkley High School Hazel Grove High School Hingldey High School

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Hollingworth Academy Hope Academy Kingsway School Kingway Park High School Ladybridge High School Laurus Cheadle Hulme High School Little Lever High School Longdendale Community Language College Loreto Grammar School Loreto High School Chorlton Lostock College Lowton Church of England High School Manchester Communications Academy Manchester Creative & Media Academy Manchester Enterprise Academy Central Manchester Enterprise Academy Wythenshawe Manchester Health Academy Manor High School Marple Hall School Matthew Moss High School Mossley Hollins High School Mount St Joseph RC High School Newall Green High School North Chadderton School Oasis Academy Oldham Oulder Hill Community High School Our Lady’s R.C. High School Parrenthorn High School High School Philips High School High School Priestnall School Reddish Vale High School Rivington and Blackrod High School Rose Bridge Academy Royton and Crompton School School Sale Grammar School Sale High School Samuel Laycock High School Sharples High School Shevington High School Siddal Moor Sports College School St Ambrose Barlow RC High School and Sixth Form College St Ambrose College St Anne’s Academy St Anthony’s Catholic College

88Franchising Scheme Document Have your say on the impact of Covid-19 on our proposals for the future of your buses FINAL DRAFT – COMMERCIAL IN CONFIDENCE 14

St Cuthbert’s RC High School St Damian’s RC Science College St Edmund Arrowsmith Catholic High School St Gabriel’s RC High School St Hugh’s Catholic School St James’ Catholic High School St James’ Church of England School St John Fisher Catholic High School St John Rigby College St Joseph’s RC High School St Mary’s Catholic High School St Matthew’s RC High School St Monica’s RC High School St Paul’s Catholic High School St Patrick’s RC High School and Arts College St Peter’s Catholic High School St Peter’s RC High School St Simon’s Catholic Primary School St Thomas More RC College Standish Community High School Stretford Grammar School Stretford High School Stockport Academy The Barlow RC High School The Co-operative Academy of Manchester The East Manchester Academy The King David High School The Radclyffe School Thornleigh Salesian College Tottington High School Trinity Church of England High School Turton High School & Media Arts College Urmston Grammar School Walkden High School Wardle Academy Waterhead Academy Wellacre Academy Wellington School Westhoughton High School Westleigh High School Whalley Range 11-18 High School Werneth School William Hulme’s Grammar School Winstanley College Woodhey High School Wright Robinson College

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ANNEX 3: EXCEPTED SERVICES - ARTICLE 6

1.1 a Scholars' Service;

1.2 Any Local Service marked # in Annex 4 to the extent that it operates in Franchise Scheme Sub- Area A until immediately before the date on which subsections (2) and (3) of section 123J of the 2000 Act applies to Franchise Scheme Sub-Area B; and

1.3 Any Local Service marked ^ in Annex 4 to the extent that it operates in Franchise Scheme Sub- Area A or Franchise Scheme Sub-Area B until immediately before the date on which subsections (2) and (3) of section 123J of the 2000 Act applies to Franchise Scheme Sub-Area C.

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ANNEX 4: TEMPORARY EXCEPTIONS – ANNEX 3 PARAGRAPHS 1.2 AND 1.3

Wythenshawe - Sale - Stretford – Eccles ^ Oldham - Mossley - Stalybridge – Hyde ^ Uppermill - Mossley - Heyrod – Ashton ^ Carrcote - Uppermill - Stalybridge – Ashton ^ Newton Heath - Fitton Hill – Ashton ^ Middleton - Chadderton - Coppice – Ashton ^ Bolton - Breightmet - Bury - Sudden – Rochdale # Bury - Tottington - Tonge Moor – Bolton # East Didsbury - Manchester - Salford Quays ^ Bolton – Ainsworth – Walshaw – Bury # Bolton – Breightmet – Ainsworth – Walshaw – Bury # Failsworth - NMGH - Salford - intu Trafford Centre # Bolton – Little Lever – Radcliffe – Bury # Salford - Old Trafford - Cheetham Hill #

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ANNEX 5: FRANCHISING SCHEME SUB-AREAS6 on our proposals for the future of your buses your of the future for on our proposals Covid-19 of on the impact say your Have

6 Please note that a more detailed version of this map will be made available online and copies will be made available upon request to TfGM. 92 APPENDICES

Franchising Scheme Document FINAL DRAFT – COMMERCIAL IN CONFIDENCE 18 Consultation Document 93 APPENDICES

Appendix 4: Auditor’s Report: Assessment of the TfGM Covid-19 Impact on Bus Franchising Report

94 Have your say on the impact of Covid-19 on our proposals for the future of your buses Highly Confidential

Grant Thornton UK LLP 110 Bishopsgate Transport for Greater Manchester London 2 Piccadilly Place EC2N 4AY Manchester T +44 (0)20 7383 5100 M1 3BG F +44 (0)20 7383 4715

FAO Eamonn Boylan (Chief Executive Officer)

19 November 2020

Dear Sirs

Assessment of the Transport for Greater Manchester’s (TfGM) Covid-19 Impact on Bus Franchising Report

Call Off Contract dated 28 June 2019 for the provision of corporate finance Services by Grant

Thornton UK LLP (as “Supplier”) to Transport for Greater Manchester (as “Customer”) pursuant to the Corporate Finance Services Framework Agreement (RM 3719) dated 6 June 2016 between the Minister for the Cabinet Office acting through Crown Commercial Service as the Authority and the Supplier. This assessment reviewing TfGM’s Covid-19 Impact on Bus Franchising Report (our "Report") is made in accordance with the terms of our call off contract dated 28 June 2019 ((the "Engagement Letter") (under the Corporate Finance Services Framework Agreement (RM3719)). Its purpose is to provide the Greater Manchester Combined Authority (GMCA) with independent assurance on the approach taken by TfGM in preparing the Covid-19 Impact on Bus Franchising Report.

Background In September 2019, Grant Thornton provided its opinion on TfGM’s assessment of a proposed bus franchising scheme (“the Assessment”) in accordance with section 123D of the Transport Act 2000 (“the Act”). From October 2019 to January 2020, GMCA consulted on its proposed bus franchising scheme (“the Proposed Franchising Scheme”) and in June 2020, TfGM reported on the findings of the consultation.

As the potential implications of Covid-19 were not taken into account in either TfGM’s Assessment or the consultation, GMCA noted the contents of that report and requested TfGM to prepare a further report to consider the potential impact and effects of Covid-19 on the bus market in Greater Manchester (“the Covid-19 Impact on Bus Franchising Report” hereafter referred to as “the Covid Impact Report” which is to be presented as an appendix to a report to the 27 November 2020 meeting of the GMCA (“the CA Report”)).

This Report should be read in conjunction with our opinion of the Assessment dated 26 September 2019. For the avoidance of doubt, this Report has not been prep ared in accordance with section 123D of the Act.

Chartered Accountants. Grant Thornton UK LLP is a limited liability partnership registered in England and Wales: No.OC307742. grantthornton.co.uk Registered office: 30 Finsbury Square, London EC2A 1AG. A list of members is available from our registered office. Grant Thornton UK LLP is authorised and regulated by the Financial Conduct Authority. Grant Thornton UK LLP is a member firm of Grant Thornton Consultation DocumentInternational Ltd (GTIL). GTIL and the member firms are not a worldwide partnership. Services are delivered by the member firm s. GTIL and its member firm s are not agents of, and do not obligate, one another and are not liable for one another ’s acts or omissions. 95 Please see grantthornton.co.uk for further details.

Highly Confidential APPENDICES

Responsibilities of TfGM Per the variation to our Engagement Letter, TfGM’s responsibilities in relation to this Report included but were not limited to:

• preparing the Covid Impact Report;

• providing us with any such information as was reasonably requested by us in connection with the preparation of this Report;

• responding to any queries that were raised by us and ensuring that there were appropriate resources available to respond to such queries.

Our responsibilities Our responsibility is to report and provide assurance and comment on the overall appropriateness of the approach taken by TfGM in preparing the Covid Impact Report, and, in particular:

• whether the approach taken in the Covid Impact Report in considering the affordability and value for money of the Proposed Franchising Scheme in light of the potential impact of Covid-19 is appropriate;

• whether the information and analysis of that information as contained in the Covid Impact Report on the affordability and value for money of the Proposed Franchising Scheme is of sufficient quality for the purposes of the Covid Impact Report; and • provide any specific recommendations on how the approach, information or analysis of that information might be improved.

We also report on those instances where, in preparing the Covid Impact Report, TfGM has departed from the guidance issued under section 123B of the Act on preparing the Assessment (as detailed by TfGM or identified by ourselves) and comment on whether any such departures are appropriate or not given the circumstances.

For the avoidance of doubt, our Report does not constitute a statutory audit under the Local Audit and Accountability Act 2014 nor is it either:

- an evaluation of the Covid Impact Report conducted in accordance with auditing standards issued by the Financial Reporting Council;

- an audit per the requirements of section 123D of the Act; or

- based on any other formal guidance.

Findings

General We note that TfGM has set out its rationale for why a decision to proceed with the scheme is still appropriate now, in this period of uncertainty. In summary, TfGM explains that the franchising scheme is a central pillar of the Greater Manchester Transport Strategy 2040 and a failure to move forward now would have longer term consequences on the delivery of this overall strategy. Whilst we ac cept this is a reasonable argument to make, we highlight here, and specifically in the sections below, that the Covid- 19 pandemic has created significant uncertainty and therefore has not allowed for as accurate forecasting as was previously the case. TfGM accepts this principle and accepts that in choosing to proceed now the risk has increased that the outturn position may be materially different from the central case previously set out in the Assessment.

Funding and Affordability – approach and analysis Our original ‘Observations Report’ (dated 20 September 2019) noted that the Assessment did not include an annual assessment of the budget available to the GMCA to fund the Proposed Franchising Scheme. Instead, this information (up to the end of the transition period) was provided in a separate

Grant Thornton UK LLP 2 96 Have your say on the impact of Covid-19 on our proposals for the future of your buses Highly Confidential

report to GMCA. The Covid Impact Report confirms that each component of the original funding agreement that was approved by GMCA has been reviewed, and that these sources remain available.

The Covid impact report notes that there are additional financial pressures across GMCA and the Local Authorities of Greater Manchester as a result of Covid-19. We understand that the previously approved funding arrangements and additional mitigation options are to be considered in the CA Report.

The Covid Impact Report also indicates that the assumptions around the approved value of the precept are less prudent than in the Assessment, due to the future uncertainty around the Greater Manchester tax base. However, the analysis that has been undertaken indicates that the assumed value of the precept has been calculated on a reasonable basis in the context of the information available.

The CA Report includes the Covid Impact Report and the proposed funding strategy for the Proposed Franchising Scheme. We note that no updated annual profile of the budget available has been provided, but the impact on the annual profile previously agreed with GMCA has been described in the Report. The Assessment previously noted that further funding from Central Government would be desirable. The Covid Impact Report goes further and indicates this may be necessary particularly if material downside risks, for example the risks inherent within Scenario 3, were to materialise.

The Covid Impact Report recognises the present uncertainty that exists in the bus market and sets out that the central case in the Assessment is now subject to significant uncertainty. The Financial Case concludes that the material risk is to the farebox revenue assumptions made in the Assessment, and notes that, based on a range of scenarios, the unmitigated change to the Assessment assumptions for the transition period could be between a £31m (nominal) increase in revenue to a £292m (nominal) downside in revenue. Whilst the potential range across the four scenarios is significant, TfGM considers that scenarios 1 and 4 are more likely to reflect the potential bus patronage recovery from the Covid-19 pandemic which show a narrower range of downsides of between £82m (nominal) and £96m (nominal) reduction in revenue. Scenarios 2 and 3 are viewed to be less likely upside and downside scenarios respectively.

The Covid Impact Report provides a high-level assessment of a range of possible short, medium and long-term mitigating actions that could be taken to absorb future downside financial risks, and considers the risks and issues associated with each potential mitigation. Each mitigation also includes a high-level estimate of the additional resources that could be generated over the transition period if each mitigation were applied in isolation.

One of the key mitigations will be the extent to which network costs could be reduced if required. TfGM has provided us with analysis which sets out, by way of illustration, its estimate of what a 1% decrease in network size would deliver in terms of cost reduction from 2022-23 (excluding the impact on farebox). In certain scenarios, particularly if central government support is at lower levels than is currently being provided, or if some of the other mitigations are not realised in full, then reductions in network size of more than 1% may be required. It is likely that the relationship between network size and costs savings may not be linear. There remains a risk that for Scenario 3, without central government support, further local funding would be required to support the Proposed Franchising Scheme as the estimated impact of mitigations could be less than the potential funding gap. Nevertheless, we note that the potential value of the mitigations suggests that they would be sufficient to manage the farebox revenue downside in most scenarios, if implemented successfully.

We agree, that as noted in the Covid Impact Report, for all scenarios, including a ‘Do Minimum’ scenario, financial support to the bus industry will be required to enable recovery, though there is currently material uncertainty as to the form, value and duration of this from central government.

In summary, the approach taken to considering the affordability in the Proposed Franchising Scheme appears to be appropriate in the context of the limited amount of information available to TfGM on which to prepare detailed analysis. Based on the information provided to us in the Covid Impact Report and supporting documentation, the analysis appears to be of sufficient quality.

Grant Thornton UK LLP 3 Consultation Document 97 Highly Confidential APPENDICES

Value for Money – approach and analysis The Covid Impact Report states that the outcome will be one of a wide range of possibilities that could be materially different from that of the original Assessment and we agree that a scenario-based approach is a sensible way to consider economic impacts in the current climate of uncertainty. The “What If?” process allows a range of potential Value for Money (“VfM”) outcomes to be understood. These show that the uncertainty reflected in the range of scenarios adopted could be compounded by uncertainty in the realisation of important benefits that drive the economic case. This inherent uncertainty makes it more difficult for any conclusions to be robust because a wide range of possible outcomes all appear more likely now than they were at the time of the original Assessment.

The quality of information available (and hence quality of analysis that it is reasonable to do) is significantly lower than would be expected during times of relative stability. The limitations of the analysis are recognised in the documentation developed by TfGM, which is intended qualitatively to inform the robustness of Assessment findings on VfM. Although there might be some possibility to improve the evidence for relationships between bus market demand/revenue and costs (taking account of structural change), we would agree that the quality of analysis undertaken is generally reasonable, given the prevailing uncertainty. When taking account of the age and relevance of the evidence used to support the value of the branding benefits in the original Assessment (which remains the case) this includes plausible outcomes that represent poor value for money, as is highlighted in the Step 3A plus 3B ‘What If?’ test. TfGM has documented these outcomes in the conclusions to the Covid Impact Report and the draft CA Report.

The documentation developed by the team notes an opportunity for increased benefits of franchising in the context of a smaller bus network. These arguments seem sound in principle and, given the inevitable limitations on the quality of information available more generally, it seems reasonable for these to be identified to inform the conclusions drawn in the Covid Impact Report. Based on that limited quality of information, however, we would advise caution on anticipating more positive outcomes as a result of these observations, than were envisaged by the original Assessment. Subject to the above caveats on how conclusions may reasonably be drawn, we do otherwise find that this process represents a fair and reasonable way to assess potential VfM outcomes.

Risk TfGM has conducted a review of the Quantified Risk Assessment which supported the original Assessment. The review involved workshops with individual workstream leads to reassess the risks and understand the impact of Covid-19 under the 4 scenarios. This led to a change in the probabilities of some of the risks occurring. These updated probabilities were incorporated into a series of Monte-Carlo simulations for each of the 4 scenarios to provide updated values for risk contingency. The conclusion of this process is that Covid-19 will generally have a limited impact on the probability of risks materialising in Scenarios 1, 2 and 4, with the greatest proportional impact being in Scenario 3. The process and outcomes of this exercise are documented within the Covid Impact Report within the Financial Case (and aspects within the Management and Commercial Cases). TfGM has indicated that it will continue to monitor risks as the programme progresses.

Inherent limitations The procedures we have performed do not constitute an examination made in accordance with International Standards on Auditing (UK). Our Report relates only to the Covid Impact Report and does not extend to any financial statements of TfGM nor the statutory financial statements of any of the bus operators on which the Assessment (and Covid Impact Report) is based.

We have not undertaken any review of the financial models which have been updated to produce the Covid Impact Report. This Report has been prepared by Grant Thornton UK LLP for our client TfGM in line with the terms and conditions of our Engagement Letter dated 28 June 2019 and its variation dated 18 November 2020. For

Grant Thornton UK LLP 4 98 Have your say on the impact of Covid-19 on our proposals for the future of your buses Highly Confidential

the avoidance of doubt, the terms and conditions of that engagement, including but not limited to the parties’ respective liability, shall apply.

Conclusion In summary, our review concludes that:

 the approach taken in the Covid Impact Report in considering the affordability and value for money of the Proposed Franchising Scheme in light of the potential impact of Covid-19 is appropriate; and

 the information and analysis of that information as contained in the Covid Impact Report on the affordability and value for money of the Proposed Franchising Scheme is of sufficient quality for the purposes of the report recognising the uncertainty and difficulty in forecasting in the current environment and therefore the use of scenarios represents a sensible approach.

Specific Recommendations Our review has been an iterative process and we have corresponded with TfGM over a number of versions of the Covid Impact Report and any suggestions and recommendations we have made have been reflected in the final version reviewed.

Departures from the guidance Our scope of work required us to report on instances where, in preparing the Covid Impact Report, TfGM has departed from the guidance issued under section 123B of the Act on preparing the Assessment. We note that the guidance issued under section 123B did not consider the impact of a global pandemic and any updates that would be required to the Assessment as a result. As there is no guidance that TfGM could follow, we have not been able to report in this regard.

The purpose of our review was not to undertake an audit of any financial or other supporting models since the audit of the Assessment. Any areas where TfGM has made different assumption s to the Assessment have been commented on in the findings section above, but we note that any such changes do not necessarily represent departures from the guidance. Furthermore, we believe that the approach of using scenarios is sensible in light of the uncertainty created by the Covid -19 pandemic.

Use of our report This Report is made solely to TfGM, as a body, in accordance with the terms of our Engagement Letter. Our work has been undertaken so that we could prepare a report on the Covid-19 Impact on Bus Franchising Report. We acknowledge that both TfGM and the GMCA (which is bound by terms signed by TfGM) may rely on the contents of the Report and that the Report may be used by both TfGM and GMCA in accordance with the provisions of the Act. To the fullest extent permitted by law, we do not accept or assume responsibility to anyone other than to TfGM and GMCA, as a body, for our work, for this report, or for the conclusions we have formed.

Grant Thornton UK LLP Chartered Accountants London 19 November 2020

Grant Thornton UK LLP 5 Consultation Document 99 ENGLISH GUJARATI If you need to respond in a different Find way,out more or require at gmconsult.org the consultation જો તમે કોઈ અલગ રીતે પ્ર鋍યતુ ર Responsesmaterials will in be a accepteddifferent format,through please the following આપવા channels: મા廒ગતા હોય, અથવા ચચાા- contact Complete and submit a questionnaire at gmconsult.org [email protected] or call પરામ싍ાની માહહતી તમને બી犾 싂પમા廒 0161Email 244 1100 a completed to discuss questionnaire your or your comments to requirements. [email protected]જોઈતી હોય તો, કૃપા કરીને Post a completed questionnaire or [email protected] comments to: પર Freepost GM BUS CONSULTATION ઇમેઇલ, અથવા 0161 244 1100 (You do not need a stamp and can write this address on any envelope) . Via telephone on 0161 244 1100 (You willન 廒બર be પરforwarded ટેલલફોન through કરો to independent research organisation Ipsos MORI to record your response).

Paper copies of the questionnaire are available in Travelshops across Greater Manchester. Locations of Travelshops can be found at tfgm.com/public- Support for non-English speakers is 狇 લોકો ᚂગ્રે狀 નથી બોલતા, તેઓ alsotransport/travelshops available on 0161 244 and1100. in Appendix 2 of this document. 0161 244 1100 If you need to respond in a different way, or requireમદદ theમેળવવા consultation materials inન a 廒બર different format, please contact [email protected]પર ફોન કરી 싍કે છે or. call 0161 244 1100 to discuss your requirements. Support for non-English speakers is also available on 0161 244 1100.

Consultation runs from Wednesday 2 December 2020 to Friday 29 January 2021. If you need to respond in a different way, or require the consultation materials in a different format, please contact [email protected] or call 0161 244 1100 to discuss your જો તમારે અલગ રીતે જવાબ આપવાની જ싂ર હોય, અથવા પરામ싍ા સામગ્રીને અલગ ફોમેટમા廒 જ싂રી હોય, requirements. Support for non-English speakers is also available on 0161 244 1100. તો કૃપા કરીને તમારી જ싂હરયાતો ની ચચાા કરવા માટે [email protected] અથવા 0161 244 1100 પર કોલ કરો. લબન-ᚂગ્રે狀 બોલનારાઓ માટે પણ 0161 244 1100 પર સપોટા ઉપલ닍ધ છે.

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