Date : 1st October 2019

Dear Customers

ZENNE PRODUCTS SELLING THROUGH ONLINE PLATFORM

In order to protect the interest and right of our consumers, we wish to inform that our company does not provide standard warranty coverage and after sales service for all Zenne products that purchased from online platform.

Customers who purchased from unauthorized dealers through online platform must contact the resellers directly for any service or warranty claims. All service charges, transportation charge, labor and spare parts are chargeable with a fee. Only products purchased from Zenne authorized dealers and via Zenne website are entitled to the standard warranty coverage by Zenne.

We take this opportunity to thank you and looking forward to your continuous support and trust.

Yours faithfully,

Valerie Kam Marketing Manager Zenne Infinity Sdn Bhd

VERSION 1.0 1ST JUNE 2020

AUTHORIZED DEALERS IN

ZENNE INFINITY SDN BHD

LOT 1863, JALAN KOLEJ 43300, TEL: +603 8948 9088

SELANGOR

SHOP ADDRESS 41-G, JALAN PJU 5/20, THE STRAND DAMANSARA, , , HENG WANG ELECTRICAL (M) SDN BHD . 47810 SEL B-32G, VISTA MAGNA PARK, JALAN PRIMA , KUALA LUMPUR KEDAI ELEKTRIK JS SDN BHD LOT 28, JALAN BESAR , KAPAR KLANG 42200 SEL KIEN FATT ELECTRIC NO 43-45, JALAN BANDAR RAWANG 2, PUSAT BANDAR RAWANG, RAWANG, 48000 SEL NO.13 & 15, JALAN TEMENGGUNG 23/9 MAHKOTA SQUARE, BANDAR MAHKOTA, CHERAS SINCERE ZONE ELECTRONICS (M) S/B CHERAS 43200 SEL NO 60 G , JLN WAWASAN AMPANG, BANDAR BARU AMPANG, 68000 SELANGOR SYKT ELEKTRIK TONG SENG SDN BHD 127, JALAN MERU KLANG 41050 SEL 398-1 & 399-1, JALAN 1A/1 BANDAR BARU SG BULOH 47000 SEL 43 & 45, JLN MEDAN NIAGA 2 TAMAN MEDAN NIAGA 45000 SEL 31 & 33, JALAN PUTERI 2/1 BANDAR PUTERI PUCHONG 47100 SEL 67G, JALAN DWITASIK 1, DATARAN DWITASIK BANDAR SRI PERMAISURI CHERAS 56000 SEL 466, JALAN PERUSAHAAN 3 BANDAR BARU SG BULOH SUNGAI BULOH 47000 SEL 39-1(GROUND) & 41-1(GROUND) 8, JLN ANGGERIK VANILLA, BE 31/BE, SEK 31 , 40460 SEL NO 262A (GROUND FLOOR) JALAN BESAR/KU13 KAPAR 42200 SEL LOT 6,7 & 8, BATU 22, JALAN RAWANG- (SG BAKAU), RAWANG KAW-PERUSAHAAN, SG BAKAU, SELANGOR 48000 SEL NO 12, JALAN KPK 4/3, KAWASAN PERINDUSTRIAN KUNDANG, KUNDANG, SELANGOR 48020 SEL NO 12, JALAN KPK 4/3, KAWASAN PERINDUSTRIAN KUNDANG, KUNDANG, SELANGOR TBCELEKTRIK SDN BHD 48020 SEL NO 2-27A, GROUND FLOOR, JALAN DESA 1/1, DESA AMAN PURI KEPONG, SELANGOR 52100 SEL NO.2-1-1 TO 2-4-2, JALAN SETIA PRIMA (G) U13G , SEKSYEN U13, SHAH ALAM 40170 SEL NO G-3A & G-5, JALAN 8/35, TAMAN SERI BANGI, SEKSYEN 8, 43650 SEL NO 5G, GROUND FLOOR, PLAZA CITRA, 43000 SEL NO 21-G, JALAN DINAR E U3/E, TAMAN SUBANG PERDANA, SEKSYEN U3 SHAH ALAM 40150 SEL NO 25, GROUND FLOOR, JALAN SETIA UTAMA AW U13/AW, SETIA ALAM, SEKSYEN A13 SHAH ALAM, SELANGOR 40170 SEL 160-G, JALAN DATARAN CHERAS 9, DATARAN PERNIAGAAN CHERAS ,CHERAS 43200 SEL U-E ELECTRICAL SDN BHD NO.12, JLN TENGKU AMPUAN ZABEDAH D 9/D SEKSYEN 9 SHAH ALAM 40100 SEL X-TECH PLANET SDN BHD NO.21, JALAN PASAR 1/21 46000 PETALING JAYA PETALING JAYA 46000 SEL YU HENG ELECTRIC SDN BHD NO 5, JALAN SU12,TAMAN UTAMA, SELAYANG, 68100 SEL NO 9,JALAN WANGSA DELIMA 13, WANGSA LINK WANGSA MAJU 53300 KUL

Authorized Dealers in Malaysia 1

KUALA LUMPUR

HL ELECTRIC CENTRE 2-36A, JALAN DESA 1/1, TAMAN DESA AMAN PURI KEPONG 52100 KUL 10, PERSIARAN MERGASTUA KEPONG BARU 52100 KUL BOON MENG ELECTRICAL SDN BHD NO 42, JALAN WELMAN RAWANG 48000 SEL SYARIKAT PERNIAGAAN BAN LEE 403, JALAN PUDU 55100 KUL PS-4, 5, 6 & 7, TAMAN EVERGREEN BATU 4, JALAN KLANG LAMA 58100 KUL 37 & 39, JALAN MEWAH 25/63 SHAH ALAM 40400 SEL 700-2F-10B TO 10L, LEVEL 2, CHERAS SENTRAL SHOPPING MALL, JALAN CHERAS, 10KM 56000 KUL LOT L1-16, 1ST FLOOR JALAN SS2/72 PETALING JAYA 47400 SEL NO. LG-6, LOWER GROUND FLOOR JLN ARA / JLN TELAWI SATU, BANGSAR BARU 59100 KUL KL FESTIVAL CITY MALL NO.67, JLN TMN IBU KOTA, TMN DANAU KOTA, SETAPAK 53300 KUL L1-33A, TROPICANA CITY MALL, NO 3, NO 3, JALAN SS20/27, PETALING JAYA 47400 SEL TAN BOON MING SDN BHD LOT NO. F-27, 1ST FLOOR, JLN TMN IBU KOTA TAMAN DANAU KOTA, SETAPAK 53300 KUL LG-23, LOWER GROUND FLOOR, DPULZE SHOPPING CENTRE, LINGKARAN CYBER POINT TIMUR CYBER 12, 63000 SEL L3-24,25&26, DAMEN PERSIARAN KEWAJIPN USJ 1 47600 SEL LOT 33, JALAN DELIMA 1/3 SUBANG HI-TECH INDUSTRIAL PARK SHAH ALAM 40000 SEL 700-2F-10B-10L, LEVEL2, KM10, JALAN CHERAS, CHERAS 56100 KUL CENTRAL I-CITY SHOPPING CENTRE, LG-03, LEVEL LOWER GROUND, SENTRAL I-CITY, PLOT 1 PERSIARAN MULTIMEDIA 40000 SEL 29, JLN WANGSA DELIMA 13, WANGSA LINK (NEAR CARREFOUR), PUSAT BDR WANGSA MAJU UNHUAT ELECTRONIC SDN BHD KUALA LUMPUR 53300 KUL 12 & 14, JALAN 1A/27A SECTION 1, WANGSA MAJU KUALA LUMPUR 53300 KUL

NEGERI SEMBILAN

BERDAYA MARKETING ( M ) SDN BHD 6, JALAN DATO BESAR BAHAU 72100 NEGERI SEMBILAN HOONG BEE & CO 171-C & D, JALAN TUANKU ANTAH 70100 SEREMBAN 70100 NEGERI SEMBILAN ONG BROTHERS TRADING CO 6716, TAMAN GEMENCHEH BARU GEMENCHEH 73200 NEGERI SEMBILAN SYKT ORIENTAL ELECTRICAL & FURNITURE 9, JALAN DATO MENTERI KUALA KLAWANG JELEBU 71600 NEGERI SEMBILAN SYKT THYE HIN TRADING (SEREMBAN) SDN BHD NO 38 & 39, JALAN BPS 3, BANDAR PRIMA SENAWANG, SEREMBAN 70450 NEGERI SEMBILAN NO.11 & 12, PT4303 & 4304 LUKUT BUSINESS PARK, JALAN BESAR LUKUT 71010 NEGERI TONG HONG ELECTRIC & SERVICES SDN BHD SEMBILAN

Authorized Dealers in Malaysia 2

MELAKA

CHOP TECK HONG JA 1793 @ JA 1794 PUSAT BANDAR BARU JASIN 77000 MELAKA 4252, JALAN BESAR SUNGAI RAMBAI 77400 MEL 27 & 29, JALAN BUKIT BERUANG UTAMA 2 TAMAN BUKIT BERUANG UTAMA, BUKIT BERUANG PERABOT SUNGAI RAMBAI SDN BHD 75450 MELAKA 24,26,28,30, JALAN PB 1A, TAMAN PUNCAK BERTAM 75250 MELAKA NO.69, JALAN SP1 TAMAN SEMABOK PERDANA 75050 MELAKA SONGLY AUDIO CENTRE SDN BHD 44,46,48 MUNSHI ABDULLAH 75100 MELAKA TAMPIN ELEKTRIK SDN BHD 2341, JALAN BESAR,TAMPIN POS 73000 MELAKA TECK TRADING CO SDN BHD NO.56 & 78, JALAN MUNSHI ABDULLAH MELAKA 75100 MELAKA

JOHOR

39, JALAN PERSISIRAN PERLING SATU TAMAN PERLING 81200 JB JOHOR BAHRU 81200 JOHOR 45-53, JALAN BESTARI 12/2, TAMAN NUSA BESTARI, SKUDAI 81300 JOHOR ELEKTRONIK KECK SENG SDN BHD PTD 142589, JALAN SUNGAI DANGA TAMAN BUKIT INDAH, JOHOR BAHRU 81200 JOHOR 2-10, JALAN SAGU 29, TAMAN DAYA JOHOR BAHRU 81100 JOHOR LIAN FUAT TV & RADIO SDN BHD 119, JALAN SENAI UTAMA 5/17 TAMAN SENAI UTAMA SENAI 81400 JOHOR 181, JALAN BUNGA TANJUNG TAMAN AMAN SENAI 81400 JOHOR PERNIAGAAN ELEKTRIK SENG HIAP HUAT NO 149-2 & 160, JALAN RAYA, BUKIT GAMBIR, MUAR, JOHOR. 84800 JOHOR STY ELECTRIC AUDIO SDN BHD NO. 93,95, JALAN MERIAM, MUAR 84000 JOHOR SYARIKAT ELEKTRONIK COSMO 8 & 9, JALAN PASAR KULAI 81000 JOHOR 99, JALAN PAYAMAS TANGKAK 84900 JOHOR SYARIKAT FIELO 1 JALAN PAYAMAS TAMAN PAYAMAS TANGKAK, JOHOR 84900 JOHOR SYKT HOE HENG ELECTRONIC SDN BHD 40, JALAN MOHD AKIL BATU PAHAT 83000 JOHOR 12, JALAN INDAH 19/5 TAMAN BUKIT INDAH JOHOR BAHRU 81200 JOHOR TAMPOI SIN SIAH RADIO 23, JLN TEMENGGUNG 11, TAMAN UNGKU AMINAH SKUDAI 81300 JOHOR NO 48 & 50, JALAN JAAFAR, KOTA TINGGI, JOHOR 81900 JOHOR TANRADIO.COM SDN BHD NO 2, JALAN BAWAL 3, TAMAN HIDAYAT KOTA TINGGI 81900 JOHOR TAT RADIO & TELEVISION CO 379, JALAN TEBRAU TAMAN KEBUN TEH JOHOR BAHRU 80250 JOHOR TONGSIN ELECTRIC SDN BHD NO.21 & 23, JALAN MD LAZIM SAIM KLUANG 86000 JOHOR WEE SENG ELECTRONIC SERVICE CENTRE NO. 19 & 21, JLN DATO SULAIMAN MOHD NOOR KLUANG BARU KLUANG 86000 JOHOR

Authorized Dealers in Malaysia 3

PERAK

CHOON TRADING SDN BHD LOT 5782, JALAN TAIPING SIMPANG LIMA PARIT BUNTAR 34200 PERAK NO. 25, JALAN KLEDENG TIMUR 1 BANDAR BARU MENGLEMBU 31450 PERAK HUAT ELECTRICAL SDN BHD 9, JALAN SILANG 3, CHEMOR 31200 PERAK KUANGHUAT ELECTRONIC SDN BHD NO. 7 & 7B, JALAN WIRA JAYA TAMAN IPOH JAYA TIMUR 1, IPOH 31350 PERAK LEE HIN ELECTRONIC SDN BHD 47,49 & 51, JALAN PERMAI 1, TAMAN KETOYONG PERMAI TANJONG MALIM,35900 PERAK PARKWAY ELECTRONIC SDN BHD LOT 2373-2374 TAMAN SAMUDERA SERI MANJUNG 32040 PERAK SIMEES HOME ELECTRIC SDN BHD 57 & 59, MEDAN IP0H 1A MEDAN IPOH BISTARI IPOH 31400 PERAK TUCK HIN 10, LORONG MARKET, KAMPAR 31800 PERAK

PENANG

NO 102, JALAN ANSON PULAU PINANG 10400 PENANG 1053, JALAN PAYA TERUBONG 11060 PENANG 111, JALAN ANSON 10400 PENANG

BAN HIN BEE SDN BHD 1-1-25, IDEAL AVENUE MEDAN KPG RELAU 1, OFF JLN TUN DR AWANG BAYAN BARU 11900 PENANG 23,25,27, VANTAGE POINT, JALAN LENGGONG JELUTONG 11600 PENANG 288B-1-8, FORTURE COURT, JLN THEAN TEIK BANDAR BARU, FARLIM AIR ITAM 11500 PENANG

KEDAH

K.T. OOI RADIO SDN. BHD. 140-164, SIMPANG TIGA, SUNGAI LIMAU, ALOR SETAR, KEDAH 06680 KDH

Authorized Dealers in Malaysia 4

PAHANG

TAY AGENCY & TRADING NO. 33,34, JALAN PONNIAH MENTAKAB 28400 PHG TICK KEE ELECTRONIC NO 45, BENGKEL BLOCK A, JALAN KG RAJA, KG RAJA, CAMERON HIGHLANDS 39010 PHG WEE HENG LETRIK (KUANTAN) SDN BHD NO. A-3, JALAN AIR PUTIH KUANTAN 25300 PHG WEE HENG LETRIK (TEMERLOH) SDN BHD NO.69 & 70, JALAN AHMAD SHAH 1 TEMERLOH 28000 PHG WOO SUM SALES & SERVICES SDN BHD NO.5, LOKE YEW STREET, BENTONG 28700 PHG YONG FAMILY ENTERPRISE SDN BHD NO. 6, JALAN LIPIS, RAUB 27600 PHG

TERENGGANU

FOCK SENG HENG SERVIS CENTRE 24-A, JALAN SIMPANG TOK KU CABANG TIGA KUALA TERENGGANU 21000 TERENGGANU JOSE PENJUAL & SERVIS LOT 9989 KOMPLEKS PERNIAGAAN SURA GATE DUNGUN 23000 TERENGGANU

KELANTAN

HOCK HOE HIN & CO 17, JALAN DATO NIK MUSTAPA TANAH MERAH 17500 KELANTAN SIN CHONG ELECTRONICS SDN BHD 2981, 2982-H, JALAN PADANG GARONG KOTA BHARU 15000 KELNTAN

SABAH

BANDAR INDAH MILE 4, NORTH ROAD, BLOCK 28, LOT 5,6,8, GROUND FLOOR, P.O.BOX 2361, ELEKTRIK CHUNG HWA SANDAKAN, 90727 SABAH HENG FATT AIR CONDITIONING & ELECTRICAL LOT 2, JALAN BUNGA RAYA LAHAD DATU 91110 SABAH K.S ELECTRICAL LOT 7, BLOCK D, 2ND FLOOR INANAM NEW TOWNSHIP KOTA KINABALU 88450 SABAH TB 280, GROUND FLOOR, BLOCK 29 FAJAR COMPLEX, JALAN HAJI KARIM TAWAU 91000 KEDAI LETRIK HEAN LEE SABAH TAY CHUAN THAI ELECTRICAL SDN BHD NO.4, JALAN PERPADUAN KAMPUNG AIR KOTA KINABALU 88811 SABAH LOT 6, LIMBANAK WAREHOUSE, MILES 5, OFF PENAMPANG ROAD KOTA KINABALU 88300 TOP KINABALU TRADING SDN BHD SABAH LOT 7, GRD FLR, NO 13, LINTAS PLAZA LORONG LINTAS PLAZA, JALAN LINTAS KOTA KINABALU UNITED FUSION (KOTA KINABALU) S/B 88300 SABAH

Authorized Dealers in Malaysia 5

SARAWAK

ANG'S VIDEO & TV SERVICES 29, GROUND FLOOR, JALAN SANYAN SIBU 96000 SARAWAK KIONG HUO ELECTRICAL SDN BHD NO. 48, PUSAT TANAHWANG, JALAN PEDADA, SIBU 96000 SARAWAK NO.625&626, GROUND, 1ST & 2ND FLOOR LORONG 2 TABUAN JAYA SHOPHOUSE PHASE 1 KOK SIONG ELECTRICAL SDN BHD JALAN URAT MATA, KUCHING 93350 SARAWAK LIAN HAP SDN BHD NO.9 & 11, TUN AHMAD ZAIDI ADRUCE JALAN PALM KUCHING 93400 SARAWAK LICO ELECTRICAL AND TYRES ENTERPRISE SB NO.35, LOT 2409, JALAN BUANGSIOL LIMBANG 98700 SARAWAK NGIENG BROTHERS TRADING CO. 10, JALAN LING KAI CHENG SIBU 96000 SARAWAK ONN TIEN ELECTRICAL TRADING CO NO 252, GROUND FLOOR, TAMAN SRI DAGANG, BINTULU, SARAWAK 97000 SARAWAK SIONG HOW ELECTRICAL & ELECTRONICS S/B LOT 1334, JALAN PERDANA PENDING INDUSTRIAL ESTATE KUCHING 93450 SARAWAK SYARIKAT HENG THAI LOT 1324, JALAN MELAYU CENTRE POINT, MIRI 98000 SARAWAK VICTORY FURNITURE & ELECTRICAL TRADING NO.9 & 10, JALAN NYELONG P.O BOX 876, SARIKEI 96100 SARAWAK

Authorized Dealers in Malaysia 6