VICTORIAN LEGAL SERVICES BOARD AND COMMISSIONER ANNUAL REPORT 2016 VICTORIAN LEGAL SERVICES BOARD + COMMISSIONER ANNUAL REPORT 2016 Ordered to be published Telephone 03 9679 8001 VICTORIAN GOVERNMENT PRINTER Local call cost 1300 796 344 September, 2016 Fax 03 9679 8101 PP No 205, Session 2014-2016 Ausdoc DX185 Melbourne Victorian Legal Services Board + Commissioner Level 5, 555 Bourke Street Email
[email protected] Melbourne Victoria 3000 Board + Commissioner Website www.lsbc.vic.gov.au GPO Box 492 Board ABN 82 518 945 610 Melbourne Victoria 3001 Commissioner ABN 66 489 344 310 VICTORIAN LEGAL SERVICES BOARD + COMMISSIONER ANNUAL REPORT 2016 CONTENTS Dealing with consumer matters: Ordered to be published Telephone 03 9679 8001 CHAPTER 01 Dispute resolution and conciliation 19 VICTORIAN GOVERNMENT PRINTER Local call cost 1300 796 344 INTRODUCTION 02 Dealing with disciplinary matters: Investigations 20 September, 2016 Fax 03 9679 8101 PP No 205, Session 2014-2016 About the Victorian Legal Services Complaints finalised and outstanding 21 Ausdoc DX185 Melbourne Board and Commissioner 02 Victorian Legal Services Board + Commissioner Applications to VCAT 21 Board and Commissioner functions 03 Level 5, 555 Bourke Street Email
[email protected] Removal from the roll of legal practitioners 21 Melbourne Victoria 3000 Board + Commissioner Website www.lsbc.vic.gov.au Statutory objectives and values of the Board and Commissioner 04 GPO Box 492 Board ABN 82 518 945 610 Snapshot of 2015-16 05 Melbourne Victoria 3001 Commissioner ABN 66 489 344