The Business View – May 2018
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Mobile Area Chamber of Commerce MAY 2018 the Foreign Direct Investment Growing in Mobile Chamber Master Plan Chase 2018 Developed for The Next Chapter Bienville Square business Your business comes first. That’s why we’re #1 in reliability. So we deliver industry leading levels of reliability, ensuring you get the performance and uptime your business needs from a solution you rely on every day. HD HD Voice Quality Premium Polycom Phones Best in class uptime and reliability Unlimited Nationwide Calling Cloud-based PBX We manage your phone service so you can focus on whatever drives your results. C Spire. Customer inspired. 2cspire.com/business the business view MAY 2018 | [email protected] | 251.459.8999 ©2018 C Spire. All rights reserved. FOCUS ON WHAT COUNTS CYPRESS EMPLOYMENT SERVICES ENABLES EMPLOYERS TO FOCUS ON PRODUCTIVITY, PROFITABILITY AND STAFFING FLEXIBILITY BY RE-DEFINING THE ON-TIME, BEST-FIT STAFFING SOLUTION MODEL FOR EMPLOYERS. FOCUSADMINISTRATION, ON CLERICAL & ACCOUNTING Accounting, office administration, WHATsales personnel, file COUNTS clerks & legal personnel Cypress Employment Services Enables Employers To Focus On Productivity, ProfitabilityHEALTHCARE and Staffing Flexibility by Re-Defining The On-Time, Best-Fit Staffing Solution Model For Employers WAREHOUSE & MANUFACTURING ADMINISTRATION & CLERKS Accounting,SUPPORT office administration, sales personnel, fileWarehouse clerks & legal & inventory personnel staff, shipping & receiving INDUSTRIAL & TECHNICAL SKILLS Welders, pipe fitters, riggers, journeyman plumbers & craneCONSTRUCTION operators/heavy equipment SKILLS operators Electricians, production labor, CONSTRUCTIONsheetmetal mechanics, SKILLScarpenters Electricians,and safety production personnel labor, sheetmetal mechanics, carpenters and safety personnel HEALTHCAREINDUSTRIAL WAREHOUSE & & MANUFACTURINGTECHNICAL SKILLS SUPPORT WarehouseWelders, &pipe inventory fitters, staff, riggers, shipping & receiving journeyman plumbers & crane AVIATION,operators/heavy TECHNICAL equipment operators & LINE STAFF Aviation, aerospace & manufacturing support MOBILE •• BIRMINGHAMBIRMINGHAM •• NASHVILLENASHVILLE www.cypressemployment.comwww.cypressemployment.com the business view FEBRUARY 2018 3 the Mobile Area Chamber of Commerce MAY 2018 | In this issue ON THE COVER Abe Harper, center front, with Harper Technologies, will lead Chamber Chase this year. From the Publisher - Bill Sisson These veteran volunteers say participating is fun and good for business. Read the story on page Business Organizational Values of the Future 13. Photo by Jeff Tesney During a recent Association mainline companies like Ford, 5 News You Can Use of Chamber of Commerce GM, The New York Times 9 Small Business of the Month: Executives (ACCE) board and, believe it or not, Walmart Wal-Tech Valve meeting, I heard an interesting and Dell. On the other hand, presentation on “old power companies holding new power 1 0 Putting Down Roots: Foreign Direct values” versus “new power values are those like Google, Investment Growing in Mobile values” in American Amazon and Zappos. 13 Mobile’s Story Continues... Abe Harper businesses. Adjectives to describe old Takes Over as Chamber Chase Chair In a nutshell, old power values include institutionalism, 16 Pollman’s Bake Shop Celebrates speaks to the influence that exclusivity, authority, 100 Years in Mobile large companies in the past confidentiality, specialization held within capitalism, in our local and – and, especially, long-term affiliation and 18 The Business of Sports in Mobile national governments, and their stronghold loyalty. New power values include 21 Small Business Corner: Four Ways to on our nation’s workforce. descriptions like informal, self-organization, Tackle the Digital Media Conundrum As you might guess, new power crowd wisdom (crowd funding), sharing, 22 Guest Column: Managing Multiple businesses are primarily new, radical transparency, “maker culture” – Generations in the Workplace entrepreneurial companies, which are and, perhaps most disconcertingly, short- 23 Investor Focus: Mitchell McLeod growing exponentially and attracting term and conditional affiliation. Pugh & Williams thousands of talented workers in a very After learning about old and new power tight job market worldwide. values, most of us on the ACCE board felt 24 Chamber@Work If you’re like I was, you’re wondering the majority of U.S. companies are a hybrid. 25 Ambassador of the Month: what all this really means. To understand Clearly, there are pros and cons to both Dorothy May old power values, think of established, sets of values. The good news is many 25 Business Spotlight of the Month: American companies are making a gradual Light of the Village shift and incorporating more and more new power values into their organizational 26 Board of Advisor Profiles: John Mark culture. It’s not only a wise thing to do, it’s Church, Chris Smith and Barry a necessary strategy to continue to attract Westbrooks 10 younger talent who seemingly gravitate 28 Calendar U.S. Imports to businesses with new power values. 30 Member News The foreign company There are lessons to be learned by enters the U.S. Market examining our companies to see where our 34 Anniversaries by selling their products cultures fit along the two value spectrums. 35 New Members and/or services. Evolving our organizational culture to be Market Success welcoming to a multigenerational and the business view is published monthly, As sales increase, so will diverse workforce will keep our companies except for the combined issue of December/January, the foreign company’s level strong and ready for the future. of investment. by the Mobile Area Chamber of Commerce 451 Government St., Mobile, AL 36602 251-433-6951 www.mobilechamber.com ©2018 Publisher William B. Sisson Executive Editor Leigh Perry-Herndon Managing Editor Jennifer Jenkins 16 18 Copy Editor Michelle Irvin Additional Writers and Editors Natalie Franklin, Mike Herndon, Ashley Horn, Susan Rak-Blanchard, Danette Richards and Carolyn Wilson Printing Services: Interstate Printing/Direct Mail Graphic Design: Wise Design Inc. Advertising Account Executive: René Eiland 251-431-8635 [email protected] 4 the business view MAY 2018 NEWS you can use AeroStar Plans to Expand Facility, Add Employees When AeroStar started himself. “We would have never the industry,” said David commit to new investment and operating seven years ago, Greg come this far without the team Rodgers, the Chamber’s senior jobs in our community.” Guzman felt confident he could of employees we have who project manager of economic make the business grow and really care about what we do,” development. “We are excited You’ll see this symbol with succeed. he said. to see this homegrown business stories featuring Chamber initiatives. The Mobile-based aircraft Another contributing factor maintenance repair company was the “dramatic increase over today has maxed out every the years of airlines moving to corner and closet in its existing smaller third-party maintenance 6,000-square-foot building, and providers, like ours, for Guzman, president and component maintenance managing partner, said the needs,” he added. company needed to expand. “To keep up with the In March, AeroStar stringent turnaround times, GUN SAFE announced plans to nearly we need more technicians and triple its facility size and more test equipment. To fuel future SALE than double its employee count growth, we need to invest in over the next several years. new test equipment that can Founded in 2011 to service keep up with the ever-changing commercial, commuter and technology of the newer military aircraft, the company aircraft.” will add another 16,875-square- AeroStar performs hydraulic, foot building next to its existing pneumatic and electro- one at Mobile Aeroplex at mechanical commercial aircraft Brookley. The $2 million maintenance on all Airbus, investment includes land, Boeing and Bombardier construction costs, machinery platforms. The company has and equipment, and the project also benefited from its is expected to be complete by relationship with VT Mobile the end of this year. Aerospace Engineering Guzman said the company customers such as FedEx, JetBlue stayed at 10 employees for and Delta. several years, finally hurdling “Entering into a fast- the five-years-in-business developing aerospace sector in benchmark and adding a Mobile, AeroStar made their salesperson in addition to presence quickly known in the business view MAY 2018 5 A Celebration Packed with Care This group was all smiles celebrating Amazon’s sortation center in Mobile. In March, the company cut the ribbon at the state’s first Amazon operation with the help of Alabama State Port Authority, City of Mobile, Mobile Area Chamber, Mobile County and the State of Alabama representatives. Following an announcement Amazon’s pace continued Company officials, “We are so excited that last June that Mobile would be until the facility opened including Site Leader John Amazon chose Mobile County, the site of a 362,000-square- Nov. 15 in time for the Terzo, slowed down for just a Alabama, as the site for their foot sortation center, holiday rush. few minutes to celebrate new sortation center,” said Alabama’s first Amazon facility, County Commissioner Jerry holding a ribbon cutting in Carl. “We welcome them March. whole-heartedly to our The center receives packages community. It’s just one more from eight states, including business telling the world that Texas, Indiana, Kentucky and Mobile County is a great place