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Developing Lives Full of Potential ABN 73 885 107 614 PURPOSE VALUES

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Developing Lives Full of Potential ABN 73 885 107 614 PURPOSE VALUES ANNUAL REPORT 2018 Developing lives full of potential ABN 73 885 107 614 PURPOSE VALUES As experts in our field we excel Our Values reflect the ENTIRE focus of what guides our decisions: in bringing together services to support children and families to speak, hear, connect and learn in Excellence: ways that empower them to live We are experts in our field using research, fulfilling lives. experience and knowledge to deliver the highest level of services and conduct in all we do. Nurturing: We create a caring, supportive environment that fosters positive outcomes, bringing empathy and wisdom to our relationships. Trust: We engender trust by listening, connecting, and delivering on our promises. Inclusivity: We work with people to ensure success by sharing our expertise. Respect: We recognise every person’s unique abilities, operating in a spirit of cooperation and valuing dignity. Empowerment: We build people’s capacity, knowledge and skills in an enriching and inclusive environment. CONTENTS ABOUT TELETHON SPEECH & HEARING 4 OUR PROGRAM OUTCOMES 6 CHAIR REPORT 8 CEO REPORT 9 OUR GOVERNANCE 10 OUR STRATEGIC HIGHLIGHTS 12 OUR SERVICES & PROGRAMS 13 seedlingCHATTERBOX: 14 An early intervention program for children with a hearing loss. TALKABOUT: 16 A school program helping children with speech or language difficulties. OUTPOST: 18 A school based program helping children with a hearing loss to learn. AUDIOLOGY: 20 Providing hearing support services to all. Shipping-Fast OUR IMPACT ACROSS THE STATE: 22 Servicing the hearing needs of WA. VENUE HIRE: 24 Providing a unique venue hire service to the community. OUR THOUGHT LEADERSHIP & RESEARCH 25 OUR MAJOR PARTNERS & SUPPORTERS 26 FINANCIAL REPORT 27 AUDITOR’S REPORT 28 A LOVE THAT HELPED BUILD A LEGACY... 30 ABOUT TELETHON SPEECH & HEARING WHO WE ARE OUR SERVICES For Families Understanding that our skills can also Telethon Speech & Hearing (TSH) Children in Perth support a broader family unit, TSH also supports families by providing: is iconic in Western Australia. TSH has two main sites at Wembley For over 50 years, TSH has and Cockburn. Our holistic support » Adult audiology services supported parents and their services include: » Psychology support children with a hearing loss and/or » An early intervention program » A supportive parent network; for children aged 0-5 who have a connecting other like-minded parents speech and language difficulties. hearing loss – the program supports » Information sessions on a range of children to listen and speak using a Our unique model brings topics from the TSH team and other combination of group and one-on- industry leaders together a range of specialists one sessions under the one roof to ensure » A school support program for For the Community our children receive the highest students who have a hearing loss. TSH is partnered with 9 primary and Overlooking the picturesque Lake Monger, level of support to help them high schools, with two more units we offer an affordable multi-purpose space to hear, speak, learn and play. opening in 2019 for both small and large events for a range of organisations and individuals. Providing diagnostic, therapeutic » A specially designed speech and and educational services allows language program for children aged 2-6 who have speech and us to adopt a whole-of-life language difficulties Services Key approach to ensure children and » Literacy support for students in Year 1-3 their families can live their life » Paediatric Audiology services without additional stress. » Paediatric Speech Pathology clinics WEMBLEY HEAD OFFICE » Occupational Therapy clinics We achieve this as a not-for- seedling Chatterbox – An early intervention profit, an independent school program for children with Children in Regional WA a hearing loss. and an NDIS provider. Recognising that children in regional WA Talkabout – A school program have difficulty readily accessing services helping children with speech or in the Perth metropolitan area, TSH offers language difficulties. OUR BACKGROUND outreach services too: » Families in the Pilbara through our long shapes Private clinics – Providing services TSH started from humble standing partnership with Chevron – in Audiology, Speech Pathology and beginnings in 1967. The capacity building Ear Health Occupational Therapy. Program has supported Aboriginal It was founded by a group of parents families in West Pilbara communities who wanted more for their children. since 2011 During a time where children with a » Children in the Wheatbelt – Through SCHOOL SUPPORT UNITS hearing loss were taught to sign, the our partnership with Rural Health West, parents decided to pursue the very TSH delivers mobile ear health clinics Outpost – A school based program best oral education; ensuring their to at risk children in the communities helping children with a hearing children were taught spoken language. of Merredin, Northam, Narrogin loss to learn. Over 50 years later, TSH has and Moora developed into a centre of excellence » Children in other rural regions through and is the only place in WA that our tele-support service STATE-WIDE EAR HEALTH provides education, speech and Shipping-Fast audiology services all in the West Pilbara Ear Health Program one location. Shipping-Fast TSH Wheatbelt Clinics AUDIOLOGY CLINICS Wembley Head Office Cockburn Ellenbrook 4 TELETHON SPEECH & HEARING PERTH AREA SERVICES Regional services St Stephen’s School (Carramar) For detailed maps, see page p22 Joondalup Ellenbrook Clinic St Luke’s Catholic Primary School St Stephen’s School (Duncraig)* WEST PILBARA CLINICS WHEATBELT CLINICS Midland Servite College TSH WEMBLEY HEAD OFFICE Newman College PERTH St Brigid’s College Mazenod College* St Pius X Catholic Primary School Aquinas College Fremantle Mel Maria Catholic Primary School John Wollaston Anglican Community School Cockburn Clinic Armadale *Beginning in 2019 OUR PROGRAM OUTCOMES A SNAPSHOT OF OUR PROGRAM OUTCOMES FOR 2018 Chatterbox, Outpost & Talkabout programs Talkabout program RATING RATING AT START BY END 3.7 OF YEAR: OF YEAR: WORDS ↑ 99% 97% 1.4 5.4 8.2 WORDS 99+C 97+C Children in the Talkabout playgroups On average, parents' ratings in their 99% of families reported the 97% of families in the programs increased the number of words in familiarity with a range of language programs were meeting their indicated their satisfaction with the sentences from 1.4 to 3.7 words facilitation strategies increased childs needs progress their child was making from the beginning to the end from 5.4 to 8.2 out of 10 from the of the year beginning to the end of the year 2018 STUDENT ATTENDANCE RATES 100% 100% 100+C 100+C 99% 94% 100% of families expressed that the 100% of families were supported teaching staff in their programs by the program staff were approachable and professional 99+C 94+C Kindergarten attendance was 99% Pre-primary attendance was 94% Outpost program STUDENT ATTENDANCE AT SCHOOL Students in the school support program are 80% 100% co-enrolled with 9 mainstream schools. Student attendance is tracked by the mainstream school according to each individual school’s policies. The school informs TSH if a co-enrolled 80+C 100+C student is absent. 80% of the Individual Education 100% of families were satisfied with TSH keeps a register of student’s attendance at Plan goals were achieved by their involvement in developing their Outpost students child’s Individual Educational Plan their scheduled support sessions. 6 TELETHON SPEECH & HEARING SCHOOL OUTCOMES AND DATA Our People National Assessment Program Annual Assessment TEACHING STAFF QUALIFICATIONS: TSH is exempt from reporting for the Australian Curriculum, Assessment and Reporting Authority (ACARA) as it does not meet the reporting threshold due to the number of students. Please see the ACARA website at www.myschool.edu.au for further information. 47+32+21+C Post School Delegations Masters 47% There was one Year 12 student who had been travelling through Europe for Postgrad Diploma 32% 3 months. He is now working for the rest of the year and will be starting a Bachelor Degree 21% University Preparation course in 2020. OUR HIGHLY EXPERIENCED SPECIALIST Professional Engagement – School programs TEAM CONSISTS OF: Teachers of the Deaf Number Workforce Composition of Staff FTE shapes Occupational Therapists Principal 1 1 seedling Teachers Deputy Principal / Teaching Role 2 1.6 heart Psychologists Teachers / Teachers of the Deaf 15 9.6 PEN Education Assistants & Note-takers Educational Assistants / Notetakers 25 16.3 Headphones-alt Audiologists Family Liaison Officer 1 0.8 Grin-alt Auditory-Verbal Therapists Librarian 1 0.6 stethoscope Nurse Practitioners Speech Pathologists 2 2.0 Comment-Dots Speech Pathologists Occupational Therapists 2 1.1 search Psychologists 1 0.8 Ear Health Screeners Aboriginal / Torres Strait Islanders 0 0 TOTAL 50 33.8 School Income broken down by funding source: 57+19+18+6+C HAND-HOLDING-USD Educational 57% State Grants 56% Fees 11% Therapy 19% Federal Grants 31% Other 2% Non-clinical 18% 56+31+11+2+C Audiological 6% ANNUAL REPORT 2018 7 CHAIR REPORT By many measures 2018 was a busy and successful year for Telethon Speech & Hearing (TSH). In 2018 TSH continued to build our RESULTS OF OUR FAMILY-CENTRIC FOCUS: reputation as Western Australia’s premier organisation that supports families and children with hearing loss and/or speech and language delays. The work we did in reshaping our Purpose, our Values, and our strategic focus in 2017 started to gain I would like to express my sincere momentum in 2018 with great strides 97% thanks to my fellow TSH Directors, made in building student numbers, our all of whom ably guide the organisation services and our partnerships – all of which towards our goals. Their willingness to were key focus areas for TSH throughout provide support not only to me but all the year. Recognising our unique skills to of the TSH team continues to add to support children in the Western Australian our success.
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