Dear Wood Stone Owner,
What times we find ourselves in! We hope you are safe and well, and managing to stay of good cheer through this unfortunate period of uncertainty. Be assured that Wood Stone is here to support you should you need us.
Whether you are keeping your take-out doors open and serving your communities in the best way you can, or have closed shop temporarily, we have put together some information that you might find useful to ensure that your oven is in performing optimally when volume picks back up.
Attached, you will find a document that outlines the Wood Stone tools and service parts that you might need, and it also has some basic guidelines to help keep your oven operating as designed.
Sincerely, the Wood Stone Team
TIMELY WOOD STONE OVEN TIPS:
ASSESS RADIANT BURNER PERFORMANCE CONTROLLER FACEPLATE CHECK Are the flames strong and bright? Do they light right away, Is the faceplate perforated or otherwise in need of replacement? or do they take a few tries, and sometimes cut out? The If liquid can get in, the control board is in jeopardy. attached info sheet has some simple procedures to improve performance, but if a total burner removal and cleaning is OVEN TOOL CHECK & SPRING SHOPIFY SALE due or overdue, this would be a good time to do it. If you Replace tools that are past their prime. Check Brush Heads, are in doubt as to whether your flame looks healthy or not, Peel Stock and backup. The Scraper Tool is highly recommended please get in touch with Wood Stone; we can FaceTime or for easier precision oven cleaning. Order via your dealer or take a look at a video. our Shopify store: wood-stone-corporation.myshopify.com
RADIANT BURNER CLEANING & DEBRIS REMOVAL DORMANT OVEN RESTART How’s your debris management? Could those burners use Gas-fired Ovens a good blowout? The attached info sheet has instructions for both debris removal and radiant burner cleaning. If 1. Turn the oven ON and adjust the Hearth Heat (green number) necessary, burner removal or replacement should be done to its lowest setting (100 in most cases). Turn the flame(s) to 2 by a licensed service agent. and allow the oven to run at these settings for 2-3 hours. 2. Raise the flame(s) to 3 and allow the oven to run at this IR BURNER ASSESSMENT setting for 12 hours (or overnight). Verify that the Underfloor Burner (Hearth Heat) is 3. Raise the flames to FULL height until the desired operating properly. temperature (red number) has been achieved. THERMAL CLEANING 4. Adjust the Hearth Heat (green number) back to the If you have lots of baked on buildup on your oven floor, this desired setting. would be a good opportunity do “go deep” with a thermal Video Tutorials: cleaning of your oven. If you have turned the oven off and Mountain Series / FireDeck Cold Start Up it has cooled to ambient temperature, before a thermal Bistro Line Cold Start Up cleaning, you’ll need to do a slow fire. Please fire the oven using only the radiant flames until the oven’s floor Wood-fired Ovens temp has reached 500 degrees. Set the Hearth Heat 1. If your Wood-fired oven has an underfloor gas burner, set (green number) to 100. Then proceed with the Thermal the Hearth Heat (green number) to its lowest setting (100 in Cleaning instructions in the attached document. most cases) SPARE PARTS CHECK 2. Start a small fire in the oven (10 Lbs. Wood), and allow it to If you have the spare parts kit, it is located under the oven. burn to coals. Check to make sure that it contains a valve, an igniter, and 3. Over the course of 12-16 hours, add progressively a few igniter gaskets. more wood (5-10 Lbs. at a time) until the desired floor temperature is achieved. Call Wood Stone if you have ANY questions about this process