Introduction 4 MBJB Administrative Offices 6 Vision & Mission 8

CONTENTS

Introduction 4 MBJB Administrative Offices 6 Vision & Mission 8 Organization Philosophy 9 Authority Areas 10 Description of The Official Insignia 12 MBJB Achievements 15 J.A.U.H.A.R.I Values 17 Customer Charter 19 Functions & Roles 24 MBJB Strategic Objectives 25 MBJB Legislative Source 26 List of MBJB By-Laws 28 Organization Chart 32 List of MBJB Personnel 34 24 Zones of MBJB Councillors 35 List of MBJB Head of Departments 38 Facts & Figures 41 Currency Taxation 2018 44 1 Mobile Counter (Kaunter Bergerak) 48 Car Park Operation 54 List of The Rivers Managed by MBJB 61 Commissioner of Building (COB) 66 Basis For Display of Bunting and Banners 69 JB Bazaar 72 Food Truck 75 Johor Bahru Visitor Centre 82 Geographical Information System Unit 84 (GIS) Grading Of Food Premises 89 Vector Unit 92 Klinik Bandaraya 94 Zon Bersih (Clean Zone) 95 Conservation Of Heritage Buildings 97 (Town Center) JB Wake Up! Car Free Day 98 Icons Initiated by MBJB 100 Public Parks 104 MBJB Disaster Operations Room 115 Local Agenda 21 119 2 Sultan Ismail Library (PSI) 122 Public Complaints Management 127 System (SISPAA) eKHIDMAT Portal 129 Traffic Info Application (iTrafik MBJB) 130 Johor Bahru City Foundation 131 MBJB Phone Directory 134

* Update to June 2018

3 INTRODUCTION

The city of Johor Bahru was awarded the ‘city’ status on 1st January 1994 after meeting the conditions and criteria for the upgrade. Majlis Bandaraya Johor Bahru (MBJB) or the Johor Bahru City Council, is empowered through the Local Government Act 1976 (Act 171) and some other acts to carry out its responsibilities. The MBJB administration is led by a Mayor and is assisted by 24 Councillors appointed by the State Authority.

4 MBJB Administrative Area

COVERAGE NO. STATUS YEAR AREA 12.12 sq 1933 1. km Town Board 13.85 sq 1949 km 48.99 sq 1956 Town km 2. Council 68.42 sq 1962 km Municipal 119.50 sq 3. 1971 Council km 186.00 sq 1994 km 2000 220.00 sq 4. to City Council km 2015

2016 373.18 sq to date km

5 MBJB ADMINISTRATIVE OFFICES

JOHOR BAHRU CITY COUNCIL (MAIN OFFICE) AT JALAN DATO’ ONN, 80000 JOHOR BAHRU.

* 12 MBJB BRANCH OFFICES :

1. JOTIC BUILDING, JALAN AYER MOLEK, JOHOR BAHRU 2. SULTAN ISMAIL LIBRARY (PSI) : - BRANCH LIBRARY (KG. MELAYU, KOMPLEKS KOMUNITI KEMPAS & PERMAS JAYA) 3. DATARAN BANDARAYA (JALAN KOLONEL WILSON) 4. LANDSCAPE OFFICE, HUTAN BANDAR 5. UTC GALLERIA@KOTARAYA BRANCH 6. JOHOR JAYA BUSINESS CENTRE BRANCH

6 7. BANDAR BARU PERMAS JAYA BRANCH 8. MUNSYI IBRAHIM BRANCH 9. TAPAK SEMAIAN, JALAN TAHANA 10. MOUNT AUSTIN (ENGINEERING DIVISION, UTC, CENTRAL STORE, ENFORCEMENT STORE) 11. MAHKAMAH BANDARAYA, LARKIN 12. ENFORCEMENT DIRECTORATE, JALAN SEGGET

* MENARA MBJB at BUKIT SENYUM : UNDER CONSTRUCTION

7 VISION

Johor Bahru, an International, Cultured and Sustainable City.

MISSION

1. Strengthen the role of the organization as a strategic driver and facilitator for all stakeholders. 2. Ensuring the development of a city which is sustainable, prosperous and with a robust cultural identity. 3. Providing an efficient delivery system, highly credible governance, effective management of resources and innovative technology for the benefit of city residents.

8 ORGANIZATION PHILOSOPHY

FRIENDLY SERVICE MBJB employees are always friendly, courteous, smiling, thoughtful, devoted and respectful in their work, providing endless effort and dedication in the interest of the public between employees and customers.

SINCERITY Sincere and devoted in providing good service for the sake of the public.

9 AUTHORITY AREAS

Acts - -Law enacted and approved by Parliament. Local Authority use the Act as follows : • Strait, Drainage And Building Act 1974 (Act 133) • Local Government Act, 1976 (Act 171) • Town and Country Planning Act, 1976 (Act 172) • Strata Management Act (Act 757)

10 By-Laws - By-Laws that was enacted under Local Government Act Provision of 1976 (Acts 171) Sections 102 General Jurisdictions to make By-Laws. By-Laws was enacted and confirmed by the State Government.

Circulars

- Circulars issued by the Federal Government and the State Government, lead by the Council.

Guidelines

- Guidelines are issued by the Federal Government, State Government and the Johor Bahru City Council.

11 DESCRIPTION OF THE OFFICIAL INSIGNIA

MBJB Official Insignia

12 NO. ITEM MEANING SYMBOL 1. Tiger It symbolizes the courage and legitimacy of law and firmness in terms of constitutional law. 2. Moon and Symbolizes Islam as the Star official religion. 3. Gambier Represents the Leaf and economic history of Black Johor Bahru as the Pepper main producer of gambier and black pepper. 4. Circle Symbolizes the area administered by the Johor Bahru City Council. 5. Flag of Symbolizes Johor Bahru Johor as the state capital and administrative centre of Johor.

13 6. Certificate Symbolizes the Scroll importance of knowledge in developing the city of Johor Bahru. 7. Three Represents a Coloured comprehensive control Lines system to achieve excellence and ambition towards a vision. 8. Dark Blue Represents Johor Bahru Colour as an industrial centre with modern science and technology. 9. Green Symbolizes the Colour greenery and beauty of Johor Bahru city. 10. Building Represents the strong financial position of the Johor Bahru City Council and its ability to provide socioeconomic facilities. 14 MBJB ACHIEVEMENTS

1. Five (5) Star recognition in conjunction with the Special PBT Safety and Protection Award. 2. Earned the Gold Award at the Southern Region Team Excellence Mini Convention (ICC). 3. Earned the Gold Award at the Southern Region Team Excellence Convention (ICC) 2017. 4. Five (5) Star recognition in conjunction with the Financial Award (Accountability Index). 5. First Place – Parade Competition in conjunction with district level National Day celebrations. 6. Third Place (Banner Category) - Parade Competition in conjunction with district level National Day celebrations.

15 7. Recognition of Three (3) Stars and 10 Best Public Sectors (State) in conjunction with the ’Annual Productivity & Innovation Conference And Exposition (APIC)’. 8. Winner – Landscape Award in the Municipality / City category, Champion for the PBT Special Award, Runner-Up for the Neighborhood Park category (Laman Muafakat Johor - Taman Sri Intan and Third Place for the Jalan Utama and Jalan Protokol category (Jalan Kota Tinggi - Ulu Tiram) in conjunction with the Officiating Ceremony for the Johor State Landscape Day. 9. Recognition of Five (5) Stars for the Local Authorities Star Rating System (SPB - PBT). 10. First Place - Best Banner Category in Johor Bahru and Third Place - Best Banner Category in Johor, in conjunction with the 2017 Maulidur Rasul SAW Celebrations. 16 J.A.U.H.A.R.I VALUES

MBJB employees need to cultivate the value of JAUHARI to create the best working culture and ecosystem to stimulate effectiveness in the organization.

HONEST ( J UJUR) The honesty and sincerity when carrying out tasks is always the priority of MBJB’s employees.

TRUST ( A MANAH) MBJB employees have credible features for each of the responsibilities given.

BROTHERHOOD ( U KHUWAH) MBJB employees are like a big family who often tolerate and build a brotherhood for MBJB’s success.

17 VIGILANT ( H EMAT) For every job given to MBJB employees, they are required to practice caution, vigilance and thoughtfulness.

ACCOUNTABILITY ( A KAUNTABILITI) MBJB employees are responsible for any action or decision they make and prepared to provide the necessary explanations as and when needed.

RESPONSIVE ( R ESPONSIF) Providing immediate attention or to easily cooperate or react to a certain matter is a practice of every MBJB employee.

INNOVATIVE ( I NOVATIF) MBJB employees are always encouraged to create something new to improve service quality.

18 CUSTOMER CHARTER

MBJB’s customer service system always provides the best service when dealing with you by : 1. Ensuring that feedback will be given in no more than three (3) days for complaints via the short message service (sms) and not exceeding 14 days for written complaints. 2. Ensuring that service at the counter will be provided in at least 20 minutes for regular hours and 60 minutes during peak hours. 3. Ensuring business and advertising licenses for: - 3.1 Non high risk types will be given immediate results from the date the completed application is received.

19 3.2 High risk types will be given a decision within 30 days from the date the complete application is received. 4. Ensuring that all development plan applications are made at least 38 days from the date the complete application is received: - • Planning Permissions • Road Name, Building & Park Plans • External Advertising Plans • Temporary Approvals Plans • Temporary Permit Plans (show unit houses, sales offices and other temporary activities) • Transmission System Structure Plans

20 5. Ensuring that all Building Plan applications are issued at least 28 days from the date the complete application is received. 6. Ensuring that all development plan applications under the authority of the Head of Departments are officially approved at least 50 days from the date the complete application is received, which are : - • Work Plans • Road Plans & Sewerage • Drainage Plan • Streetlight Plans & Traffic Lights • Landscape Plans • Temporary Permit Plans (site office, worker’s house on construction sites, hoarding boards, project signages and other temporary components at construction sites) • Additional Changes Plan 21 7. Ensuring that all claims are settled within 14 days from the date the complete claim is received by the Department. 8. Ensuring that eligible property tax objection applications are submitted within twelve (12) weeks from the date the application is received by the Department. 9. Ensuring property tax bills are shipped to taxpayers no later than three (3) weeks after the start of each term. 10. Ensuring control services for dengue outbreaks to urban residents through fogging activities are actioned 72 hours after receiving instructions.

22 11. Ensuring social, religious and social sport development activities are conducted twice (2) a month in the Council Member zone area with the cooperation of the Residents Committee, non-governmental organizations and private sectors.

23 FUNCTIONS & ROLES 1. Urban Development Planning and Control. 2. City Road Preparation and Maintenance. 3. Public Utilities Preparation and Maintenance. 4. Enforcement of Municipal Legislation 5. Provision of City Healthcare & Control Services. 6. City beautification and exuberance. 7. Eco-Friendly Channel Management. 8. Traffic Management and Public Transport. 9. Property Tax Management and Revenue Sources. 10. City Socioeconomic Development. 11. Business Control Activities via the Issuance of Business Licenses. 12. Community Development. 24 MBJB STRATEGIC OBJECTIVES

1. Quality Governance, High Integrity and Competent Human Capital. 2. Financial Strengthening and Growth Sustainability of an Economic City. 3. Applying New Technologies Using Continuous Innovations. 4. Quality Services, Facilities and Infrastructure. 5. Prosperous and Robust Based on Eminent Spiritual and Communal Values. 6. Promoting Interactive and Inclusive Public Participation towards Empowering Development. 7. Development of a Balanced and Sustainable Environment.

25 MBJB LEGISLATIVE SOURCE

12 ACTS

NO. ACTS 1. CRIMINAL PROCEDURE CODE (ACT 593) 2. PENAL CODE (ACT 574) 3. EVIDENCE ACT 1948 (ACT 56) 4. LOCAL GOVERNMENT ACT, 1976 (ACT 171) 5. TOWN AND COUNTRY PLANNING ACT 1976 (ACT 172) 6. STRAIT, DRAINAGE AND BUILDING ACT 1974 (ACT 133) 7. ROAD TRANSPORT ACT, 1987 (ACT 333) 8. STRATA MANAGEMENT ACT 2013 (ACT 757)

26 NO. ACTS 9. STRATA TITLES ACT 1987 (ACT 318) 10. FOOD ACT 1983 (ACT 281) 11. BUILDING UNIFORMS BY-LAWS 1987 12. SOLID WASTE AND PUBLIC CLEANSING MANAGEMENT ACT (ACT 672)

27 LIST OF MBJB BY-LAWS 1. Anti-Litter (Johor Bahru City Council) By-Laws 1981. 2. Swimming Pools (Johor Bahru Municipal Council) By-Laws 1982. 3. Refuse Collection, Removal and Disposal (MPJB) By-Laws 1985. 4. Parks (MPJB) By-Laws 1987. 5. The General Order of Local Authority Officers Johor (Conduct and Discipline) 1988. 6. Election Advertisement (JBMC) By- Laws 1990. 7. Licensing of Dogs (CCJB) By-Laws 1995. 8. Stray Animals (JBCC) By-Laws 1995. 9. Eatworth (CCJB) By-Laws 1995.

28 10. Public Lavatories (JBCC) By-Laws 2003. 11. Laundries (JBCC) By-Laws 2003. 12. Vandalism (JBCC) By-Laws 2003. 13. Timber Store and Woodworking (JBCC) By-Laws 2003. 14. Pasar Malam/Sehari (JBCC) By-Laws 2003. 15. Road Traffic (Provision of Parking Places) (JBCC) Order 2003. 16. Anti-Litter (JBCC) (Amendment) By- Laws 2004. 17. Road Traffic (Provision of Parking Places) (JBCC) (Amendment) Order 2004. 18. Licencing Of Advertisement (JBCC) By-Laws 2010. 19. Hawkers (JBCC) By-Laws 2010.

29 20. Recovery Of Areas (JBCC) By-Laws 2010. 21. Payment Of Fines (Licence) (JBCC) By-Laws 2010. 22. Food Handler (JBCC) By-Laws 2010 23. Barbers Shops and Hairdressers (JBCC) By-Laws 2010. 24. Local Government Compounding Of Offences (JBCC) By-Laws 2010. 25. Street, Drainage and Bulding Compounding Of Offences (JBCC) By-Laws 2010. 26. Local Government (Dataran Bandaraya) (JBCC) By-Laws 2010. 27. Public and Private Market (JBCC) By- Laws 2010. 28. Licencing Of Private Car Parks (JBCC) By-Laws 2010.

30 29. Road Traffic (Provision for Parking Places) (JBCC) (Amendment) Order 2016. 30. Licencing Of Trade, Business and Industries (JBCC) By- Laws 2016. 31. Road Traffic (Provision for Parking Places) (JBCC) (Amendment) Order 2017.

31 ORGANIZATION CHART ORGANIZATION CHART JOHOR BAHRU CITY COUNCILJOHOR BAHRU CITY COUNCIL (OPERATIONS) (OPERATIONS)

MAYOR COUNCIL MEMBER JUSA C/B

SECRETARY CORPORATE & PUBLIC LAW UNIT ONE STOP CENTRE (OSC) COMMISSIONER OF INTEGRITY DIVISION INTERNAL AUDIT UNIT RELATIONS UNIT BUILDING ADMINISTRATIVE OFFICER N52 VALUATION OFFICER W44 ADMINISTRATIVE OFFICER N48 ADMINISTRATIVE OFFICER N48 AUDITOR W48 LEGAL OFFICER L52 TOWN PLANNER J48

DEPUTY SECRETARY

ENGINEER J48

MANAGEMENT SERVICES FINANCE VALUATION ENGINEERING DEVELOPMENT HEALTH COMMUNITY LICENSING ENFORCEMENT BUILDING LANDSCAPE DEPARTMENT DEPARTMENT DEPARTMENT DEPARTMENT PLANNING DEPARTMENT DEVELOPMENT DEPARTMENT DEPARTMENT DEPARTMENT DEPARTMENT DEPARTMENT DEPARTMENT

TOWN PLANNER J52 MEDICAL OFFICER ADMINISTRATIVE OFFICER ACCOUNTANT WA52 VALUATION OFFICER W52 ENGINEER J52 ADMINISTRATIVE OFFICER N44 ADMINISTRATIVE OFFICER ENFORCEMENT OFFICER ARCHITECT J48 ENGINEER J48 N52 UD47/48 N44 KP44

RIVER & DRAINAGE PLANNING CONTROLS SOCIAL, CULTURE, ARTS ENFORCEMENT BUILDING PROJECTS HUMAN RESOURCES DIVISION FINANCE & REVENUE DIVISION VALUATION DIVISION PUBLIC HEALTH DIVISION LICENSING DIVISION PUBLIC PARKS DIVISION MANAGEMENT DIVISION DIVISION & TOURISM DIVISION DIVISION DIVISION

ADMINISTRATIVE OFFICER MEDICAL OFFICER ENFORCEMENT OFFICER ACCOUNTANT WA48 VALUATION OFFICER W48 ENGINEER J41 TOWN PLANNER J41 ADMINISTRATIVE OFFICER N41 ADMINISTRATIVE OFFICER N41 ARCHITECT J41 LANDSCAPE ARCHITECT J44 N52 UD47/48 KP44

INFORMATION TECHNOLOGY EXPENDITURE PROPERTY MANAGEMENT URBAN TRANSPORTATION DEVELOPMENT PLANNING BUILDING CONTROLS ARBORICULTURE DIVISION DIVISION ENVIRONMENTAL DIVISION SPORT DIVISION HAWKER DIVISION DIVISION DIVISION /SPECIAL PROJECTS DIVISION DIVISION DIVISION

INFORMATION TECHNOLOGY ENVIRONMENTAL HEALTH OFFICER F48 ACCOUNTANT WA41 VALUATION OFFICER W41 ENGINEER J44 TOWN PLANNER J48 ADMINISTRATIVE OFFICER N41 OFFICER U41 ARCHITECT J44 AGRICULTURAL OFFICER G41

TRANSFORMATION & COMMUNITY HORTICULTURE PUBLIC WORKS HEALTH PROMOTION & BUILDINGS ENFORCEMENT HOUSING DIVISION DEVELOPMENT DIVISION DIVISION INTERNATIONALIZATION EDUCATION DIVISION DIVISION DIVISION DIVISION

TOWN PLANNER J44 LANDSCAPE ARCHITECT J41 ADMINISTRATIVE OFFICER N44 ENGINEER J44 TOWN PLANNER J41 MEDICAL OFFICER UD44 ISLAMIC AFFAIRS OFFICER S41

SULTAN ISMAIL LIBRARY DIVISION

MBJB Organization Chart (Operations) LIBRARIAN S41 32 ORGANIZATION CHART JOHOR BAHRU CITY COUNCIL (OPERATIONS)

MAYOR COUNCIL MEMBER JUSA C/B

DEPUTY SECRETARY

ENGINEER J48

TOWN PLANNER J44 LANDSCAPE ARCHITECT J41 ADMINISTRATIVE OFFICER N44 ENGINEER J44 TOWN PLANNER J41 MEDICAL OFFICER UD44 ISLAMIC AFFAIRS OFFICER S41

SULTAN ISMAIL LIBRARY DIVISION

MBJB Organization Chart (Operations) LIBRARIAN S41 33 LIST OF MBJB PERSONNEL NO. TOTAL GROUP CONTRACT PERSONNEL PERMANENT

Top 1. 1 - 1 Management Management 2. & 67 1 68 Professionals 3. Executives 1326 51 1377

TOTAL 1397 52 1449

*Updated as of May 2018

34 24 ZONES OF MBJB COUNCILLORS

NO. COUNCIL MEMBERS ZONE 1. TIRAM ZONE PARLIAMENT : TEBRAU 2. DESA CEMERLANG ZONE PARLIAMENT : TEBRAU 3. BANDAR DATO’ ONN/KANGKAR TEBRAU ZONE PARLIAMENT : TEBRAU 4. PELANGI INDAH ZONE PARLIAMENT : TEBRAU 5. TAMAN DAYA ZONE PARLIAMENT : TEBRAU 6. MOUNT AUSTIN ZONE PARLIAMENT : TEBRAU 7. SETIA AUSTIN ZONE PARLIAMENT : TEBRAU 8. LARKIN ZONE PARLIAMENT : JOHOR BAHRU

35 9. BANDAR BARU UDA ZONE PARLIAMENT : JOHOR BAHRU 10. KG.MELAYU MAJIDEE ZONE PARLIAMENT : JOHOR BAHRU 11. BAKAR BATU ZONE PARLIAMENT : JOHOR BAHRU 12. TAMAN PELANGI ZONE PARLIAMENT : JOHOR BAHRU 13. KEBUN TEH ZONE PARLIAMENT : JOHOR BAHRU 14. STULANG ZONE PARLIAMENT : JOHOR BAHRU 15. TAMAN ABAD ZONE PARLIAMENT : JOHOR BAHRU 16. PERMAS JAYA ZONE PARLIAMENT : PASIR GUDANG 17. TAMAN MOLEK ZONE PARLIAMENT: PASIR GUDANG

36 18. TAMAN JOHOR JAYA ZONE PARLIAMENT : PASIR GUDANG 19. TAMAN RINTING ZONE PARLIAMENT : PASIR GUDANG 20. KEMPAS ZONE PARLIAMENT: PULAI 21. BANDAR ZONE PARLIAMENT : PULAI 22. TELUK DANGA ZONE PARLIAMENT : PULAI 23. TAMPOI ZONE PARLIAMENT : PULAI 24. HAWKERS ZONE

SUMMARY : * TEBRAU PARLIAMENT : 7 ZONES * JOHOR BAHRU PARLIAMENT : 8 ZONES * PULAI PARLIAMENT : 4 ZONES * PASIR GUDANG PARLIAMENT : 4 ZONES * HAWKERS : 1 ZONE 37 LIST OF MBJB HEAD OF DEPARTMENTS

NAME / POSITION Tuan Haji Amran bin A. Rahman Mayor

Secretary Ir. Hajah Nazatul Shima binti Mohamad Deputy Secretary / Landscape Director

Tuan Haji Fadzil bin Talib Finance Director Ir. Haji Sulaiman bin Mohamad Taib Engineering Director Datuk TPr Affendi bin Ahamad Planning Director Tuan Haji Ibrahim bin Hamdan Building Director

38 NAME / POSITION Tuan Haji Abdul Aziz bin Ithnin Management Services Director Tuan Haji Azmi bin Haji Miswan Valuation Director Mr. Abd. Rahman bin Abdullah Integrity Director Mr. Maznizam bin Mohd Sapuan Legal Advisor Mrs. Fadzlina binti Abdul Malek Corporate and Public Relations Director Tuan Haji Nassim bin Haroon Audit Director Mr. Rosli bin Yusop Head of One Stop Centre (OSC) Dr. Hajah Aslinda binti Salikin Director of Health

39 NAME / POSITION Mr. Muhammad Faiz bin A. Razak Enforcement Director Mr. Hazrin bin Ahmad Licensing Director Mr. Mohamad Khairulanuar bin Esa Director of Community Development Mr. Harulisam bin Ismail Chief Assistant Director (Housing) Mrs. Norfarahdilah binti Ngaddemin Assistant Commissioner of Building (COB) i. aunter Bayaran Cukai Harta

40 FACTS & FIGURES

No. Item Amount 1. Administrative area 373.18 sq km 2. Total population (*update until 797,882 people 2017) 3. Financial performance • Revenue RM 50.787 million • Expenses RM 7.812 million (as of 31.1.2018) 4. Number of 231 pieces residential parks 5. Number of 5 pieces public parks 6. Number of children’s 351 pieces playgrounds

41 7. Number of markets • Location 3 areas • Lot 292 units 8. Number of food courts • Location 12 areas • Lot 208 units 9. Stalls & Arcades • Total area 46 areas • Total lot 340 units

10. Night market • Total area 48 areas • Number of 6,969 parcels squares 11. Business license 25,265 licenses Advertisement 1,459 licenses license 12. Trader’s license 6,660 licenses

42 13. Number of street lights : • MBJB 18,115 nos • TNB 30,000 nos 14. Number of pedestrian 53 units bridges 15. Number of bus / 478 units taxi stands 16. Number of 270 traffic lights intersections intersections 17. Number of Closed Circuit 36 units Cameras (CCTV) 18. Total decorative 15 locations lighting (area) 19. Number of 3 pieces water gates 20. Number of 2 pieces pump houses 21. Number of 3 pieces pump stations 43 RM RM RM RM RM TOTAL 567,785.20 567,785.20 CUKAI JUMLAH ANNUAL SETAHUN 2,380,210.86 2,380,210.86 TAXATION 55,463,175.44 RM RM RM RM RM TOTAL JUMLAH NILAIAN AMOUNT 2,163,828,054 1,419,463,000 1,419,463,000 2,163,828,054 46,202,015,370 7,005 7,005 TOTAL 32,777 32,777 116,242 JUMLAH HOLDINGS PEGANGAN CURRENCY TAXATION 2018 PEGANGAN BERCUKAI 2018 TAX RATE 0.11% 0.04% 0.12% 0.11% 0.04% CUKAI KADAR EXISTING PROPERTY MBJB (updated 3.1. 2018) JENIS TENURE TYPE OF HARTA SEDIA ADA MBJB (dikemaskini 3.1.2018) PEGANGAN PERUMAHAN HOUSING AND DAN LAIN-LAIN OTHERS PERUMAHAN LOW COST KOS RENDAH HOUSING PERUMAHAN MALAY RESERVE RIZAB MELAYU RESIDENCES 44 RM RM RM RM RM RM RM RM RM RM 26,231.10 950,157.60 26,231.10 950,157.60 29,356,882.72 128,444,527.05 217,188,969.97 29,356,882.72 128,444,527.05 217,188,969.97 RM RM RM RM RM RM RM RM RM RM 37,473,000 37,473,000 9,787,906,840 1,357,368,000 47,577,528,830 1,357,368,000 9,787,906,840 47,577,528,830 108,545,583,094 108,545,583,094 12 973 12 7,096 973 53,200 7,096 217,305 53,200 217,305 0.30% 0.07% 0.07% 0.27% 0.30% 0.07% 0.07% 0.27% TOTAL JUMLAH TRADE INDUSTRY AGRICULTURE KAMPUNG SENIBONG PERDAGANGAN PERINDUSTRIAN PERTANIAN KAMPUNG SENIBONG 45 RM RM RM RM RM RM RM RM 3,881.00 3,881.00 44,637.40 44,637.40 TOTAL 518,233.80 518,233.80 CUKAI ANNUAL JUMLAH TAXATION SETAHUN 13,344,030.50 13,344,030.50 RM RM RM RM RM RM RM RM

3,881,000 3,881,000 TOTAL 246,778,000 223,187,000 246,778,000 223,187,000 AMOUNT JUMLAH NILAIAN 10,249,787,000 10,249,787,000 30 299 30 299 2,979 46,883 TOTAL 2,979 46,883 JUMLAH HOLDINGS PEGANGAN PROPERTY FROM MPJBT HARTA DARIPADA MPJBT TAX RATE 0.10% 0.13% 0.21% 0.02% 0.10% 0.13% 0.21% 0.02% CUKAI KADAR JENIS TENURE TYPE OF PEGANGAN AGRICULTURE (JLN SG TIRAM) MALAY RESERVE RESIDENCES HOUSES & AFFORDABLE HOUSING COMMUNITY HOUSING B PERTANIAN (JLN SG TIRAM) PERUMAHAN RIZAB MELAYU RUMAH KEDIAMAN & RUMAH MAMPU MILIK PERUMAHAN KOMUNITI B 46 RM RM RM RM RM RM RM RM RM RM RM RM 2,240,348.00 1,436,508.60 2,240,348.00 1,436,508.60 11,054,409.00 10,502,824.00 39,144,872.30 11,054,409.00 10,502,824.00 256,333,842.27 39,144,872.30 256,333,842.27 RM RM RM RM RM RM RM RM RM RM RM RM 845,022,000 845,022,000 3,687,313,000 4,480,696,000 5,251,412,000 3,687,313,000 4,480,696,000 5,251,412,000 24,988,076,000 133,533,659,094 24,988,076,000 133,533,659,094 806 2,774 8,207 806 16,735 78,713 2,774 8,207 296,018 16,735 78,713 296,018 0.30% 0.05% 0.17% 0.20% 0.30% 0.05% 0.17% 0.20% TOTAL JUMLAH OVERALL TOTAL JUMLAH KESELURUHAN TRADE INDUSTRY AGRICULTURE AND OTHERS COMMUNITY HOUSING A * Taxable holdings updated as of April 25, 2018 Kemaskini pegangan bercukai sehingga 25 April 2018 PERDAGANGAN PERINDUSTRIAN PERTANIAN DAN LAIN-LAIN PERUMAHAN KOMUNITI A * 47 MOBILE COUNTER / (KAUNTER BERGERAK) Bayaran Cukai Harta Bayaran Kompaun Bayaran Lesen Property Tax Payment Compound Payment Licence Payment • • • • • • i. Services provided: i. “Direct Services To Your Place” 48

TERM July - Julai – BEFORE KEDUA 31 AUG SECOND Bayaran Payment SEBELUM 31 OGOS Disember December PENGGAL dijelaskan hendaklah to be made PAYMENT CUKAI HARTA

28 TEMPOH BAYARAN to be made Bayaran Payment Jan - Jun SEBELUM FEBRUARY BEFORE 28 FEBRUARI PERTAMA FIRST TERM Jan – Jun PERIOD OF PROPERTY TAX PENGGAL dijelaskan hendaklah LOKASI LOCATION Johor Bahru City Council (Main Office) Jalan Dato’ Onn, 80000 Johor Bahru. Tel: 07-228 2555 Johor Jaya (Branch Office) Bangunan Arked Johor Jaya, Jalan Dedap 14, Taman Johor Jaya, 81100 Johor Bahru. Tel: 07-357 3314 Ibu Pejabat MBJB Majlis Bandaraya Johor Bahru Jalan Dato’ Onn, 80000 Johor Bahru. Tel: 07-228 2555 Pejabat MBJB Cawangan Johor Jaya Bangunan Arked Johor Jaya, Jalan Dedap 14, Taman Johor Jaya, 81100 Johor Bahru. Tel: 07-357 3314

2. 1. 1. 2. NO. BIL. 49

TERM July - Julai – KEDUA BEFORE 31 AUG SECOND Bayaran SEBELUM Payment 31 OGOS Disember PENGGAL dijelaskan December hendaklah to be made PAYMENT CUKAI HARTA

28 TEMPOH BAYARAN to be made Bayaran SEBELUM Payment FEBRUARI Jan - Jun PERTAMA FEBRUARY Jan – Jun PENGGAL BEFORE 28 FIRST TERM dijelaskan PERIOD OF PROPERTY TAX hendaklah LOKASI LOCATION Permas Jaya (Branch Office) No. 15, Jalan Permas 12/10, Bandar Baru Permas Jaya, 81750 Johor Bahru. Tel: 07-386 1535 UTC, Galleria @ Kotaraya, Johor Bahru. (Branch Office) L3-UTC-10 Tel: 07-351 1503 Mobile Counter (Kaunter Bergerak) (in accordance with the schedule from time to time-visit MBJB portal at www.mbjb.gov.my for the latest schedule) Pejabat MBJB Cawangan Permas Jaya No. 15, Jalan Permas 12/10, Bandar Baru Permas Jaya, 81750 Johor Bahru. Tel: 07-386 1535 Pejabat MBJB di UTC, Galleria @ Kotaraya, Johor Bahru. L3-UTC-10 Tel: 07-351 1503 Kaunter Bergerak (e-NOBAS) * sila rujuk laman web MBJB di www.mbjb.gov.my bagi semakan jadual terkini perkhidmatan ini. 5. 3. 4. 4. 5. 3. BIL. NO.

50 ii. Parking Compound payments made at the Mobile Counter will get 50% off. Discount rates earned when the payer pays in advance from compounded date: - 14 days - 60% 30 days - 50% 60 days - 40% 90 days - 20% iii. Payment can be made using: - - Cash - Cheque - Money order - Postal Money - Credit Card - Debit Card

51 iv. Operation Hours : - MBJB Headquarters 8.00 AM – 5.00 PM (Sunday - Wednesday) 8.00 AM – 3.30 PM (Thursday) - MBJB Branch Office Johor Jaya 9.00 AM – 4.00 PM (Sunday - Wednesday) 9.00 AM - 3.00 PM (Thursday) - MBJB Branch Office Permas Jaya 9.00 AM – 4.00 PM (Sunday - Wednesday) 9.00 AM - 1.00 PM (Thursday) - MBJB Branch Office at Galleria @ Kotaraya Johor Bahru 8.30 AM – 9.30 PM (Sunday - Monday) - Kaunter Bergerak (eNOBAS) 9.30 AM – 1.30 PM (By Schedule)

52 v. Phone Numbers - 07-2198077 (office hours) - 019-7203290 (e-NOBAS hours)

53 CAR PARK OPERATION

1. Name and address of the parking operator :

Presgo Gateways Sdn. Bhd. No. 27, Jalan Permas 10, Bandar Baru Permas Jaya, 81750 Johor Bahru. Phone : 07-3868 000

2. Temporary Spaces :

RM 6.00 - Half Day Rental RM 12.00 - Whole Day Rental

Application for Temporary Spaces is only for the purpose of a gathering, business, construction or other purpose for the required length of time. Payment can be made after the application is approved.

54 3. Coupon Seller Network : -

Coupons can be obtained from the Coupon / Reload Sales Agent network appointed by MBJB comprising : - - Petrol Stations - Books and Stationary Stores - Grocery / Multipurpose Shops - Restaurants - Photo Studios - Parking Lot Booths

4. Types of Compoundable Offences : -

- Not showing coupons issued by the Council or the operator company. - Displaying expired parking coupons. - Displaying parking coupons where the coupons cannot be identified or viewed. - Showing parking coupons without proper markings. 55 - Parking vehicles outside of the parking lot. - Obstructing parking lot - Vehicles not adhering to traffic rules and regulations - Setting up businesses at the car park - Vehicle is obstructing a fire hydrant. - Parked motorcycles on footpath / sidewalk area. - Parking of vehicles in reserved lots, without authorization - Parking of vehicles in places other than those designated for the type of vehicle. - Showing unauthorized coupons when parking a vehicle. - Other offences in the order

56 5. Hybrid Coupon System and Mobile Parking App

The Johor Bahru City Council has implemented a Hybrid Coupon System and the Mobile Parking app for car parking management at the Johor Bahru City Council, in order to achieve the goal of upgrading the parking management system to be more efficient, structured and systematic. Presgo Gateways Sdn. Bhd. is the company that has been entrusted with the management of parking in the MBJB area.

57 6. Payment Rate and Type of Use

Coupons : 60 cents for 1 hour 40 cents for half an hour RM 8.00 for 1 Coupon Book

- These coupons can be used in the Iskandar Zone (MBJB, MBIP and MPKu). - These coupons need to be etched on 5 parts which are Year, Month, Day, Hour and Minute for the purpose of showing the time used at the parking lot. - Only MBJB coupons and the Iskandar Zone are valid.

Mobile Parking App : - Download the ‘MBJB SPOT’ Mobile Parking app on Google Play Store or App Store - Follow the steps in the app to use the services provided.

58 Monthly Pass : RM 75.00 A month, issued for a minimum of 3 Months. - This pass can be used only in the MBJB area. - This pass must be displayed on the left side of the front windshield. - Application / purchase can be made via MBJB’s Local Counters, MBJB Branch Office (Johor Jaya) and Presgo Gateways Sdn. Bhd.

Reserved Lot : RM 150.00 - One month - Issued for a minimum of 6 Months RM 60.00 - Signage Purchase - Applications are made through the Company and approval is from MBJB. - Payment can be made to the Company after the application is approved. 59 - The tenant of the Reserved Lot is obliged to purchase the Signage. - Signage should be displayed within the Reserved Lot leased during enforcement periods

60 LIST OF THE RIVERS MANAGED BY MBJB (m) NO . BASIN RIVER NAME RIVER LENGTH

1. PARIT UTAMA 2870 SG SKUDAI ANGGERIK 2. SUNGAI TAMAN 4155 SG SKUDAI JOHOR 3. SUNGAI HAJI 5378 SG SKUDAI RAHMAT 4. SUNGAI KEMPAS 13991 SG SKUDAI 5. SUNGAI SRI 3420 SG SKUDAI BUNTAN 6. SUNGAI CHAT 5280 SLT JOHOR

61 (m) NO . BASIN RIVER NAME RIVER LENGTH

7. PARIT UTAMA 6840 SLT JOHOR ABD SAMAD 8. SUNGAI AYER 4875 SLT JOHOR MOLEK 9. SUNGAI SEGGET 4920 SLT JOHOR 10. SUNGAI 6456 SLT JOHOR STULANG 11. SUNGAI 5280 SLT JOHOR SERANGGONG 12. SUNGAI 6252 SG TEBRAU SENGKUANG 13. SUNGAI TAMPOI 5870 SG TEBRAU 14. SUNGAI 5004 SG TEBRAU SEBULUNG

62 (m) NO . BASIN RIVER NAME RIVER LENGTH

15. SUNGAI BALA 10237 SG TEBRAU 16. PARIT UTAMA 9845 SG TEBRAU KAW. KEMPAS 17. PARIT UTAMA 3100 SG TEBRAU TAMAN DAYA 18. SUNGAI 3077 SG TEBRAU PANDAN 19. PARIT UTAMA 3352 SG TEBRAU LADANG YORK 20. ANAK SUNGAI 1545 SG PLENTONG PLENTONG (DESA HARMONI) 21. ANAK SUNGAI 5673 SG PLENTONG PLENTONG (SAUJANA)

63 (m) NO . BASIN RIVER NAME RIVER LENGTH

22. ANAK SUNGAI 5672 SG PLENTONG PLENTONG (JOHOR JAYA) 23. PARIT UTAMA 1331 SG DESA JAYA PLENTONG 24. PARIT UTAMA 3004 SG TAMAN GAYA PLENTONG 25. PARIT UTAMA 5336 SG PUTERI WANGSA PLENTONG 26. ANAK SUNGAI 6540 SG TIRAM TIRAM 27. PARIT UTAMA 4116 SG EHSAN PLENTONG JAYA-DESA CEMERLANG

64 (m) NO . BASIN RIVER NAME RIVER LENGTH

28. PARIT UTAMA 250 SG TMN PLENTONG PLENTONG 29. SUNGAI 6660 SG TENGKORAK PLENTONG 30. SUNGAI 288 SLT JOHOR SENIBONG 31. SUNGAI REKOH 2682 SLT JOHOR 32. SUNGAI RINTING 500 SG MASAI

TOTAL 153,799

65 COMMISSIONER OF BUILDING (COB)

Main functions of the Building Commissioner Division are

1) Ensure that every multi-storey buildings within the MBJB administrative area has a management body 2) Recognize and issue certificates for the establishment of the Joint Management Body (JMB) 3) Coordinate the complaints and disputes arising between the buyer / owner / developer / building management. 4) Enacting and administering the provisions of the law under Act 757 and Part VI and VII of the Strata Titles Act (Act 318) as well as P.U. (A) 107.

66 5) Create and maintain databases relating to multi-storey buildings within the MBJB administrative area 6) Conduct briefings and dialogue sessions with the strata residents in collaboration with Councilors.

HOLDINGS OF STRATA PROPERTY / MULTI-STOREY

Strata property development data increases annually. As of January 2018, there were 959 stratified property development areas identified under the MBJB administration. The number of units / lots found in the development area is estimated at 137,205 lots comprising residential and business units.

67 NUMBER OF MANAGEMENT DEVELOPMENT AREAS STATUS (2017) JMB 86 MC 149 DEVELOPER 625 CANNOT BE 99 ESTABLISHED TOTAL 959

Status of strata buildings management by Development Area from 2010 to December 2017

68 BASIS FOR DISPLAY OF BUNTING AND BANNERS

• Rates are as per the Third Schedule of the Advertising License By-Laws (MBJB) 2010, as the table below:

TYPE OF NEW PAYROLL RATE ADS BUNTING BANNER Payment RM 10.00 RM 10.00 process License fee RM 30.00 per RM 120.00 per rate piece piece Service 10 % 10 % Charges Deposit RM 15.00 (per RM 66.00 (per piece or 50% piece or 50% of license fee) of the total license fee)

69 License The first 3 The first 3 discounts pieces are pieces are and free free exceptions (sticker Subsequently Subsequently RM1) RM 15.00 RM 60.00

• Deposits are payable for all applications including those granted license fee waivers and deductions will be made in the event the applicant fails to remove the advertisement no later than 3 days from the date of expiry of the license or suspended at the wrong place and the Council removed it.

• Application for exemption of license fees will only be considered if the application is made to the Licensing Department, 5 working days prior to the suspension period, together with designs reviewed by Dewan Bahasa dan Pustaka. 70 • For government agencies installing more than 3 pieces of banners will be charged at the rate as per the schedule while for the installation of buntings, only the first 50 can be exempted from a charge of RM 8.00 per day. However, a sticker fee of RM1.00 is required.

• However, displaying of banners in front of premises is not allowed.

71 JB BAZAAR

1. Date of Operation : January 10, 2009 2. Business Location : 2.1 Car Park adjacent to CIMB Bank 2.2 Persiaran Tan Hiok Nee / Jalan Segget 2.3 Zone A and Zone B Legaran Segget 2.4 Car Park in front of MARA building

72 3. Payment Rate :

ITEMS PAY RATE (RM) License Charge 30.00 Waste Disposal 20.00 Charges Site Rental Charges 80.00 TOTAL 130.00/ MONTH

4. Business Hours : 6.00 pm - 12.00 midnight (Daily)

5. Number of Lots : 335 lots

73 6. Business type distribution at Bazar JB : NO . TYPE OF BUSINESS DAY / TIME LOCATION

1. Car Park adjacent to CIMB Bank Clothing, 2. Persiaran Tan Leather Every day Hiok Nee / Goods Jalan Segget and (6.00 pm 3. Zone A more - 12.00 and Zone midnight) B Legaran Segget 4. Car park in Used front of MARA Items building / (Pasar Jalan Segget Karat)

74 FOOD TRUCK 1. Location : NO . ZONE NOTES LOCATION

1. Kempas Jalan Car Park Anggerik Emas 1, Taman Perusahaan Ringan Pulai 2. Pelangi Jalan Badik Jalan Susur Indah 1, Taman KFC to Jalan Puteri Kota Tinggi Wangsa 3. Desa Jalan Johar Car Park Cemerlang 3/2, Taman (Tiram Timur) Desa Cemerlang

75 NO . ZONE NOTES LOCATION

4. Kangkar/ Jalan Setia Car Park Taman Tropika Daya 1/14, Taman Setia Tropika Jalan Adda Car Park 4, Taman (Recreational Adda Park) Height 5. Bandar Hutan Car Park Bandar Hutan Bandar 6. Setia Austin Jalan Setia Car Park 1, Taman (Recreational Setia Indah Park)

76 2. Permitted Types of Sales

2.1 Food / Drink Trucks

2.1.1 Food

2.1.2 Drinks

2.1.3 Desserts

2.1.4 Ice cream

*ALCOHOL AND NON-HALAL FOOD IS STRICTLY PROHIBITED

2.2 Items / Service & Promotion Trucks

2.2.1 Books / Magazines / Comics

2.2.2 Banking and Insurance

77 2.2.3 Promotional Products

*PORNOGRAPHY AND PIRATED ITEMS ARE STRICTLY PROHIBITED BY LAW

3. Payment rate

3.1 Individual

ITEMS RATE (RM) License fee rate 30.00 Waste Disposal 20.00 Charges Site Rental 30.00 Charges TOTAL 80.00/MONTH

78 3.2 Organizer / Company (Group License Rate)

ITEMS RATE (RM) License fee rate 30.00 x Number of Food Truck Waste Disposal 20.00 x Number of Charges Food Truck Site Rental 30.00 x Number of Charges Food Truck 80.00 x Number of TOTAL Food Truck / MONTH

79 3.3 If the event is on a private land/ site

ITEMS RATE (RM) License fee rate 30.00 x Number of Food Truck Waste Disposal 20.00 x Number of Charges Food Truck Site Rental EXEMPTED Charges 50.00 x Number TOTAL of Food Truck / MONTH

80 4. Business Hours

NO. FOOD BUSINESS TIME TRUCK SESSION 1. Session 1 6.00 am - 10.00 am 2. Session 2 11.00 am - 3.00 pm 3. Session 3 4.00 pm - 7.00 pm 4. Session 4 8.00 pm - 12.00 midnight

81 JOHOR BAHRU VISITOR CENTRE

1. Established in conjunction with MBJB receiving the ‘FOUR STAR’ Star- Rating System (SSR-PBT) in 2009. The MBJB Gallery is located at Level 3, JOTIC Building, Jalan Ayer Molek, Johor Bahru. Admission is free to the public who visit the gallery to discover interesting information about the city of Johor Bahru and the Johor Bahru City Council.

82 2. The MBJB Gallery contains information pertaining to the history and development of the city Johor Bahru and the Johor Bahru City Council. Some of the old equipment previously used by the Council are also displayed in this gallery. MBJB Gallery is divided into six sections namely Johor Bahru History, MBJB Your Local Authorities, Uniqueness and Privileges of Johor Bahru, Johor Bahru Before and Now, and Johor Bahru the Southern Pearl, as well as the counters for the Johor Bahru Visitor Centre.

DAY OPENING HOURS Sunday - 8.00 am - 4.30 pm Wednesday Thursday 8.00 am - 3.00 pm Friday, Saturday & Closed Public Holidays 83 GEOGRAPHICAL INFORMATION SYSTEM UNIT (GIS)

Its function is to build and update the GIS data from time to time in accordance with the planning discussion approval, Johor Bahru District Local Plan (JBDLP), Special Area Plan (SAP) for the tourism and industrial sectors as well as other related data.

The Council also cooperates with other government agencies such as the Department of Town and Village Planning (DTVP), the Iskandar Regional Development Authority (IRDA), the State Economic Planning Unit (SEPU) and others in forming data uniformity so that data can be shared on the same system.

84 Current Situation of GIS Usage at MBJB

To date the Council still uses a standalone system and no specific system has been developed for the purpose of sharing data. However, there is a computer server that hosts the entire GIS data and only members of the Development Planning Department can access it through the internal network.

The GIS unit will continuously enter the latest data into the server so that each member uses the latest data. The unit also supplies the latest GIS data to other technical departments from time to time according to the requirements of their respective departments.

85 Existing data layers administered by the GIS Unit: -

1. Land Use 2. Kadlot 3. State / Federal roads 4. Housing Area roads 5. Protocol Roads 6. Planning Permissions 7. PBT Borders 8. Boundaries of Council Members 9. Boundaries of the Locality 10. Boundaries of Planning Blocks 11. Boundaries of Minor Planning Blocks 12. Boundaries of Housing Areas 13. Temporary Approval 14. Planning Enforcement 15. Council Land Applications 16. Temporary Occupation License 17. Satellite Images 18. Widespread Areas 19. Flood Mitigation Areas and Flood Zones 86 20. Apartments and Service Apartments 21. Dengue 22. Main Drains and Rivers 23. CCTV 24. Hotel and others

Existing System Usage

MBJB has always established close collaborations with relevant agencies in strengthening the expansion of GIS utilization by working with the DTVP of Johor by supplying certain data layers to be included in the Johor Geo portal.

The data layer is the basic plan of MBJB, boundaries of housing areas, land use and open spaces. The existence of this portal facilitates the Council to extend the use of relevant data to the public.

87 The Council also uses the Road Map System developed specifically for the use of the Engineering Department, MBJB. However, this system is also utilized by internal departments as well as the public who need relevant data.

88 GRADING OF FOOD PREMISES

• Inspection and grading of food premises is made to ensure that 100% of licensed food premises within the MBJB Administration area are inspected and graded. • According to Guidelines System on Food Premise Grading In Local Authority Areas - Secretary General’s Circular of Ministry of Urban Wellbeing, Housing and Local Government No. 2 Year 2014.

89 PREMISE RECOGNITION BASED ON GRADING RE- PREMISE GRADING RECOGNITION EXAMINATION SCORE RANGE

After 2 VERY CLEAN A 86 – 100 % years After 1 CLEAN B 71 – 85 % year After 6 LESS CLEAN C 51 – 70 % months

For premises rated 50% and below, follow-up actions * NOTE: may take place which may lead to closure of premises

90 STICKERS FOR CLEANLINESS GRADING AT FOOD PREMISES

91 VECTOR UNIT

Functions of the Vector Unit : • Prevention and control works of dengue outbreaks in the administrative area of MBJB. • Collaboration with the Johor Bahru District Health Office to plan effective dengue epidemic controls.

In order to increase the quality of controls for the dengue epidemic, the Department of Health has established 10 strategies to curb dengue:

1. Establishing the dengue action center. 2. Strengthening the dengue control teams. 3. Skills training of technical personnel. 4. Education on dengue to residents in dengue prone areas. 92 5. More aggressive and integrated enforcement measures. 6. Quality monitoring of all dengue cases. 7. Thorough cleanliness of all areas. 8. Community integration regards to dengue controls. 9. Ensuring technical officers are well equipped. 10. Continuous surveillance for high-risk dengue areas.

Services provided to the public:

1. Fogging activities 2. Larviciding 3. ULV Spraying (Ultra-Low Volume) 4. Health education 5. Community Clean Ups

93 KLINIK BANDARAYA

Klinik Bandaraya is situated on the ground floor of JOTIC, Jalan Ayer Molek, Johor Bahru.

Service Provided : Typhoid injections for food handlers Operating Hours : 8.00am - 4.30pm (Sunday – Wednesday) 8.00am - 1.00pm (Thursday)

PRICING FOR TYPHOID INJECTIONS

NO . PRICE 1. RM50.00 (MALAYSIAN) RM60.00 (FOREIGNER WITH WORK 2. PERMIT) RM100.00 (FOREIGNER WITHOUT 3. WORK PERMIT)

94 ZON BERSIH (CLEAN ZONE)

• Was one of the programs in conjunction with the 24th anniversary of Johor Bahru becoming a city. • Brainchild of YB Datuk Haji Jais Sarday, Exco for Housing and Local Government. • Covers a radius of 600 meters, centered on UTC Galleria@Kotaraya, Johor Bahru.

95 Clean Zone criteria : - Cover all aspects of cleanliness including non-smoking zones, non- dengue zones, zero trash zones and zero polystyrene zones. - Clean Zone area is marked by signages. - Announcements and promotions on Clean Zone. - Collaboration with local community, Council Members, JPPs, NGOs and so on. - The program upgrades the back lanes with assistance from ‘Think City’ involving several locations such as Jalan Tan Hiok Nee, Jalan Dhoby, Jalan Trus and around Masjid India. - Preparation of 350 garbage bins around Clean Zone, in addition to 80 existing bins.

96 CONSERVATION OF HERITAGE BUILDINGS (TOWN CENTER) • Involving 8 units of buildings located at ‘Kawasan Warisan’ at Jalan Segget, Johor Bahru. • Buildings that are involved are from No. 41 to No. 48 and is a pioneering project of the Johor Bahru City Council in collaboration with Think City. • One of the efforts to make the area a living heritage city. • Think City is a subsidiary of Khazanah Nasional that helps owners of buildings by giving grants to repair roofs and promote urban areas.

97 JB WAKE UP! CAR FREE DAY

• The JB Wake-Up! Car Free Day refers to a closed off area, free from any motor vehicles with the exception for service vehicles such as ambulances, police vehicles and firefighters.

• The JB Wake-Up! Car Free Day runs every first Saturday of the month, in front of MBJB’s main office building starting at 7.00am. The program is fully supported by the Iskandar Regional Development Authority (IRDA), the Johor Health Department, Happy Riders Connect, Best FM and Johor Biotechnology & Biodiversity Corporation (J- Biotech).

• Open to the public including cyclists, joggers, skateboarders, roller bladers and other recreational activities.

98 • MBJB has received an accolade from the Asia Cycling Network (ACN) in 2017 for the initiative of making Johor Bahru a low carbon city through cycling activities in the downtown area via the organization of this program.

99 ICONS INITIATED BY MBJB

Laman Serene (Moon Star Sculpture and Square)

Location : Front of Istana Bukit Serene, Johor Bahru • Laman Serene was officiated by YB Dato’ Haji Azmi bin Rohani, State Secretary of Johor on 28th January 2018 and opened to the public. • The sculpture is 14 meters tall and was inspired by the moon and star on the official flag for the state of Johor. • The sculpture is surrounded by 5 minarets which have the same shape structure as the Istana Bukit Serene.

100 Laman Mahkota (Istana Bukit Serene Entrance Arch)

Location : Front of Istana Bukit Serene, Johor Bahru

• Built in conjunction with the Coronation Day of HRH the Sultan of Johor which was held on 23rd March 2015 as one of the new attractions to visitors. • Elephant tusk usage concept and crown represent Johore privilege and the ‘Kesultanan Johor’ influence. • One of the Johor Bahru iconic landmark.

101 Musical Fountain

Location : Taman Merdeka, Johor Bahru

• A new attraction for relaxation and leisure. • Built in conjunction with the Coronation Day of HRH the Sultan of Johor and officiated himself by Sultan Ibrahim ibni Almarhum Sultan Iskandar on 27th March 2015. • Opening Hours : 4:30pm to 7:00pm (Every Day) 8.30pm to 11pm (Every Friday, Saturday, and Sunday)

102 Zero Mile Location : Front of the Johor Bahru Post Office Building • Johor Bahru has been the National Zero Mile since 88 years ago.

• The Zero Kilometer (KM 0) of Peninsular Malaysia is calculated from the Johor Bahru Post Office.

• All major backbone routes for the Malaysian road network (Federal Road 1, 3 and 5) are calculated from Johor Bahru, although the starting point for each route may vary.

• Federal Road 1 starts from the original site of the Tanjung Puteri Immigration Complex which has been demolished. Federal Road 3 starts from the Johor Bahru Junction at KM1 Jalan Tun Abdul Razak FT1. And Federal Route 5 starts at its base-level intersection located at KM19 Skudai Highway FT1. 103 PUBLIC PARKS

There are Five (5) Public Parks in the Johor Bahru City Council Administrative Area as per the chart below :

PUBLIC PARKS

TAMAN BUNGA LAMAN TASIK TAMAN MERDEKA RAYA PANDAN

TAMAN REKREASI HUTAN BANDAR PELANGI INDAH

Taman Ekologi Taman Orkid Rumah Johor (Johor International Youth Hub)

104 1. HUTAN BANDAR

• Located two (2) kilometers from the city center at the intersection of Jalan Tasik Utara and Jalan Ulu Ayer Molek, Johor Bahru, it covers an area of 50 acres. • The public facilities provided are a food court, jogging track, exercise equipment, children’s playground, children’s pool, a wakaf, a hall, chalets, campsites, parking lots, a surau, toilets and others. • There is also an Taman Orkid and the Rumah Johor building that visitors can visit besides the site of the Youth Hub which is still under construction.

105 • Hutan Bandar has also extended it’s opening hours to visitors in the evening as of 9th April 2017 for recreation. Among the facilities available at this time are :

 Leisure activities - jogging/ exercise/ zumba / picnic/ barbecue etc.  Food Court - Food Truck  Recreational Activity - Roller Blade / Skates / Paddle Gocart etc.  Music - Buskers etc.  Sales activities / Flea Market

106 • Below are the rental charges for the facilities available at the Hutan Bandar:

NO. LOCATION RENT RATE 1. Chalet RM 70.00 / day 2. Laman RM 100.00 / day Tembusu 3. Laman Hijau RM 100.00 / day 4. Dewan RM 100.00 / day Lambak 5. Astaka Tulang RM 50.00 / day 6. Tapak RM 2.50 / person Perkhemahan / day 7. BBQ Pit RM 2.50 / person / day

107 • Below are the rental charges for the facilities available at the Rumah Johor in the Hutan Bandar:

NO. ROOM AREA PROPOSED (sq ft) RENTAL RATE 1 Anjung 1 422 RM50 / day 2 Anjung 2 1,005 RM150 / day 3 Dewan 3,041 RM500 / day Rumah Ibu 4 Dewan 1,679 RM350 / day Rumah Dapur 5 Serambi 805 RM100 / day 6 Open 1,872 RM350 / day Area

108 2. TAMAN MERDEKA • Three (3) kilometers from the city center at the Jalan Kolam Ayer and Jalan Datin Halimah, Johor Bahru covering an area of 30 acres.

• Includes sites that symbolize the journey or exploration of the history of Malaya before the arrival of the colonist up till independence. Among the sites listed here are:  Laman Kesultanan Melayu (The Malay Sultanate)  Laman Sultan Abu Bakar  Laman Penjajahan Jepun (The Japanese Occupation)  Laman Penentangan Komunis (The Communist Resistance)  Laman Kedaulatan Raja-Raja Melayu (The Sovereignty of the Malay Rulers)

109  Laman Semarak Kemerdekaan (The Vibrancy of Independence)  Laman Malaysia

• The public facilities provided here are the Musical Fountain, an exhibition hall, a souvenir shop, a restaurant, a jogging track, a wakaf, a children’s pool, an amphitheatre space, an extreme sports area, assembly ground, parking, a surau, toilets, others.

110 • Below are the rental charges for the facilities available at the Independence Park (Taman Merdeka) :

NO. LOCATION RENTAL RATE 1 Padang Merdeka RM 500.00 / (Merdeka Field) day - Field + Stage 2 Laman Kedaulatan RM 500.00 / Raja-Raja Melayu day (The Sovereignty of the Malay Rulers) - Amphitheatre 3 Sewa Tapak RM 500.00 / (Field/Open Space) day 4 Lake RM 500.00 / day

111 3. TAMAN BUNGA RAYA

• Located five (5) kilometers from the city center between Jalan Tun Abdul Razak and Susur 6, Jalan Tun Abdul Razak, Johor Bahru, and covers an area of 12 acres.

• The public facilities provided here are a jogging track, exercise equipment, children’s playground, a wakaf, parking, toilets and others.

112 4. LAMAN TASIK PANDAN

• Located ten (10) kilometers from the city center at Jalan Harmoni Utama, Taman Desa Harmoni, Johor Bahru, and covers an area of 16.3 acres.

• The public facilities provided here are a jogging track, exercise equipment, children’s playground, a wakaf, parking, hawker stalls, toilets and others.

113 5. TAMAN REKREASI PELANGI INDAH

• Located seventeen (17) kilometers from the city center at Jalan Pesona 1, Taman Pelangi Indah, Johor Bahru covers an area of 60 acres. • Accepted for maintenance from the Johor Bahru Tengah Municipal Council (MPJBT), known as Iskandar Puteri City Council (MBIP) in 2016. • The public facilities provided here are a jogging track, exercise equipment, children’s playground, a wakaf, parking, a futsal court and more.

114 MBJB DISASTER OPERATIONS ROOM

• Opened in 24 to 31 January 2017 and 31 May 2017 • Location : Dataran Bandaraya Johor Bahru (Multipurpose Hall) • Number of members work : 3 insider a time (according to schedule issued) • Available equipment : Information chart, telephone, lofty, printer machine, laptop computer and board notice of information.

115 DISASTER OPERATIONS ROOM STAFF ROLE • Opening Disaster Operations Room when happening sign - natural disaster sign. • Coordinating other committee’s task. • Providing necessities and equipment that completely in Disaster Operations Room. • Providing schedule Disaster Operations Room staff. • Providing info and complete information. • Coordinating disaster daily report / flood. • Coordinating and obtain information with external agency like high tide and weather survey, district office and JKM.

116 MBJB DISASTER BRIGADE CHART

MAYOR

SECRETARY

COMMUNITY DEVELOPMENT DEPARTMENT

ENGINEERING HEALTH ENFORCEMENT DEPARTMENT DEPARTMENT DEPARTMENT

VALUATION LANDSCAPE DEPARTMENT DEPARTMENT

117 SECRETARIAT – COMMUNITY DEVELOPMENT DEPARTMENT • Opening Disaster Operations Room when happening sign - natural disaster sign. • Coordinating other committee’s task. • Providing necessities and equipment that completely in Disaster Operations Room. • Providing schedule Disaster Operations Room staff. • Providing info and complete information. • Coordinating disaster daily report / flood. • Coordinating and obtain information with external agency like high tide and weather survey, district office and JKM.

118 LOCAL AGENDA 21 MBJB

Is a program that emphasizes the involvement of three parties namely PBT (MBJB), the community (public/user/ non-government organization/NGO/ community organizations/COB/community associations/JKP/professional bodies/mass media/community representatives) and the private sector (companies/industries/ corporations) who work together to plan and manage their neighborhoods and implement sustainable development for a higher quality of living.

119 STRUCTURE OF LOCAL AGENDA 21 MBJB

MAYOR Chairman of Parent Committee LA 21

MBJB SECRETARY Secretary LA 21

COMMUNITY DIRECTOR Officer LA 21

Goverment Residents All MBJB Agency Association Directors Representative Representative

Private Sector NGO Representative Representative

120 HOW CAN YOU BE INVOLVED WITH THE LOCAL AGENDA 21 (LA 21) IN YOUR PLACE?

• Contact the Local Agenda 21 MBJB secretariat at 07-2244139 for further information. • Join organizations or associations involved with environmental activities and social activities in your area. • Sign up as a ‘MBJB Volunteer’ if you are interested in social or community work in the urban areas of Johor Bahru. • Contact a Council Member in your residence or zone.

121 SULTAN ISMAIL LIBRARY / PERPUSTAKAAN SULTAN ISMAIL (PSI)

Location : Jalan Datin Halimah, Johor Bahru (Next to Teachers Education Campus Temenggong Ibrahim).

• Officiated by HRH Sultan Ismail ibni Almarhum Sultan Ibrahim on the 29th of October 1964. • Three storey building and with a Minangkabau shaped roof. Formerly PSI was located at Jalan Dato ‘Onn adjacent to the Johor Bahru City Council (MBJB) building. In August 1964, residents of Johor Bahru began to obtain library services administered by MBJB.

122 AMERICAN CORNER (FORMERLY KNOWN AS LINCOLN CORNER) • Founded on March 27, 2012. • Inaugurated by former Mayor, Haji Burhan bin Amin and Mr. Lee Mcclenny (Deputy Chief of Mission United Stated Embassy, Kuala Lumpur). • The collection consists of books, magazines and journals, audio visual material, an e-Book, games and videos. SUDUT NEGERI JOHOR • This corner contains a collection of books on Johor . • There are over 200 titles related to local history and historical buildings, the history of the Sultanate, the people of Johor, the food, the traditions, fashion and so on. 123 PSI OPERATING HOURS:

DAY HOURS

Sunday - Wednesday 10.00 am – 9.00 pm Thursday - Saturday 9.00 am – 5.00 pm The first, third and fifth Friday of the month Closed Public Holidays Break Time for the 12.45 pm – second and fourth 2.15 pm Friday of the month

124 OPERATING HOURS FOR PSI LIBRARY BRANCHES:

LIBRARY HOURS BRANCHES Kempas (Kompleks Sunday, Komuniti Kempas, Monday, Jalan Persiaran Tuesday, Friday & Kempas, Johor Wednesday, Public Bahru) Thursday & Holidays Permas Jaya Saturday (Dewan (CLOSED) Serbaguna (10.00am - Permas 4.30pm) Jaya, Jalan Permas 9/3, Johor Bahru)

125 LIBRARY HOURS BRANCHES Kampung Melayu Sunday, (Dewan Monday, Serbaguna Tuesday, Kg. Melayu, Wednesday, Friday & Jalan Merdeka, Thursday & Public Kampung Saturday Holidays Melayu) (10.00am - (CLOSED) 4.30pm) 1.00pm - Break Time 2.00pm

126 PUBLIC COMPLAINTS MANAGEMENT SYSTEM / SISTEM PENGURUSAN ADUAN AWAM MBJB (SISPAA) Url Web: mbjb.spab.gov.my

• The system was developed by the Public Complaints Bureau (BPA) , the Prime Minister’s Department. • Implemented by MBJB Management on 5th May 2017. • The implementation of this system was given a certificate of appreciation by the BPA Director General on 8th May 2017. Benefits of SISPAA: • No Wrong Door Policy • Cross Agencies • Access to the system all the time • Increasing the Value of Complaints • Towards Uniformity • Technical Support

127 Purpose of SISPAA :

• Public complaints can be performed and managed online. • One system which is uniform and flexible. • To meet the requirements of the complaint management process.

128 eKHIDMAT PORTAL Url Web: ekhidmat.my • Aimed to make it easier for customers to deal with the Local Authority in the state of Johor. • This portal was launched in October 2016. Users can browse the eKhidmat portal at johor.ekhidmat.my to use this service. Among the services provided by the Johor Bahru City Council at the eKhidmat Portal are: - i. Check & Pay Property Taxes ii. Check & Pay Compounds iii. Check, Book & Pay for Public Rentals iv. Check & Pay for Business Rentals v. Apply & Pay Business

129 TRAFFIC INFO APPLICATION (iTrafik MBJB) Url Web : www.mbjbtrafik.com Download Application: MBJB.LIVE • Started operations on 24th October 2017. The iTrafik MBJB website was officiated by the MBJB Mayor on 6th November 2017. • MBJB has implemented CCTV installations at 36 road intersection sites as well as public interest locations. • The main function of the MBJB CCTV is for the monitoring of traffic flows as well as enforcement actions. • Cooperation with SPAD in monitoring and enforcement actions against concrete spills on roads by concrete transport trucks.

130 JOHOR BAHRU CITY FOUNDATION

• A corporation (foundation) or non-profit organization (NPO) incorporated on 1st February 1994 under the Trustee (Incorporation) Act 1952. • Was set up to help the poor, handicapped and disadvantaged around the city of Johor Bahru.

Roles and Responsibilities :

• Manage, report and monitor PPKB assistance for PBT Johor Bahru City Council. • Collaboration with various parties to channel assistance to target groups. • Manage application requests and complaints of poverty cases from community leaders and people.

131 • Conduct surveys to validate Open Registration and the e-Kasih census. • Report the poverty status of MBJB to Focus Groups on a monthly basis. • Assisting the success of the Johor Bahru District-level poverty programs. • Collect donations to cover assistance and management costs. • Your contribution is eligible for Income Tax Exemption pursuant to Section 44 (6) of the Income Tax Act 1967 of LHDN 01/35/42/51 / 179-64233 Government Gazette No. 764 (1994). • Contributions can be made using cheque payment on behalf of YAYASAN BANDARAYA JOHOR BAHRU or in cash to Bank Islam Malaysia Berhad Account No. 01014010016003.

132 Programme/Assistance Made Available by Johor Bahru City Foundation : 1. Emergency Aid - Flood, Chronic Illnesses, Accidents & Fires. 2. Celebration Aid - Aidilfitri, Chinese New Year & Deepavali. 3. Home Rental Assistance. 4. Education and Skills Program Assistance - Back To School, Motivation, Tuition, Technology Skills Workshop, Expenses for Further Studies, etc. 5. Terminal Sejahtera 6. Charity Donation Location : 5th Floor, JOTIC Building, Jalan Ayer Molek, 80000 Johor Bahru Phone : 07-2248950 Fax : 07-2231880 Operation Hours : 8.00 am to 5.00 pm (Sunday to Wednesday) 8.00 am to 3.30 pm (Thursday) Friday, Saturday, and Public Holidays (Closed) 133 MBJB PHONE DIRECTORY

MAYOR’S OFFICE General Office 07-228 2600

SECRETARY’S OFFICE General Office 07-228 2625 DEPUTY SECRETARY’S OFFICE General Office 07-219 8105 CORPORATE DIVISION & PUBLIC RELATIONS Public Relations Unit 07-219 8061 Corporate & Publishing 07-219 8052 Unit Privatization & Investment 07-228 2627 Unit INTERNAL AUDIT DIVISION General Office 07-219 8311

134 LEGAL DIVISION Legal Advisory Office 07-219 8302 General Office 07-219 8305 General Office 07-228 2643 (Mahkamah Bandaraya) INTEGRITY DIVISION General Office 07-219 8117 COMMISSIONER OF BUILDING (COB) General Office 07-223 8531 ONE STOP CENTRE (OSC) General Office 07-222 4923

135 MANAGEMENT SERVICES DEPARTMENT Director’s Office 07-219 8371 Administration Division 07-219 8359 Information Technology 07-219 8069 Division Human Resources 07-219 8183 Quantity Surveyor & 07-219 8097 Contract Division Policy, Innovation & 07-219 8171/ Training Unit 07-2198114 Meeting Unit 07-228 2610 FINANCE DEPARTMENT Director’s Office 07-219 8091 Revenue Division 07-219 8050 Expenditure Division 07-219 8093 Car Park Unit 07-219 8077

136 VALUATION & PROPERTY MANAGEMENT DEPARTMENT Director’s Office 07-219 8223 Valuation Division 07-227 1055 Property Management 07-223 8469 Division Property Taxes & 07-222 9962 Development Charges Division DEVELOPMENT PLANNING DEPARTMENT Director’s Office 07-227 1029 Planning Control Division 07-219 8218 Development Planning 07-219 8245 Division

137 BUILDINGS DEPARTMENT Building Controls Division 07-228 2511 Building Enforcement 07-219 8237 Division Building Projects Division 07-219 8145 LANDSCAPE DEPARTMENT Chief Assistant Director’s 07-228 2635 Office Public Parks Division 07-228 2636 Arboriculture Division 07-217 4575 Horticulture Division 07-216 7964

138 ENGINEERING DEPARTMENT Director’s Office 07-228 2596 General Office 07-228 2597 Urban Transportation 07-227 7235 Division Civil Engineering Division 07-219 8131 Civil Engineering (Mount 07-351 1503 Austin) / UTC Mechanical & Electrical 07-351 3262 Unit (Mount Austin) Drainage & River 07-219 8125 Management Division HEALTH DEPARTMENT Director’s Office 07-228 2619 Public Health Division 07-228 2564 Klinik Bandaraya (JOTIC) 07-228 2630 Environmental Health 07-228 2605 Division

139 LICENSING DEPARTMENT Director’s Office 07-228 2563 Licensing Division 07-228 2501 Hawker’s Division 07-227 7576 Advertising Unit 07-228 2562 COMMUNITY DEVELOPMENT DEPARTMENT Director’s Office 07-223 1026 Sports & Tourism Division 07-224 6708 Social & Cultural Division 07-224 4139 Sultan Ismail Library (PSI) 07-239 1791 ENFORCEMENT DIVISION General Office 07-219 8228 Enforcement Directorate 07-226 1025 (Segget)

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