Global Economic Recovery: How the Poor Can Help Save Capitalism

HOPE Global Financial Dignity Summit Dignity November 13 - 14, 2013 Atlanta, Georgia

OPERAT ION GLOBAL FINANCIAL DIGNITY SUMMIT

Table of Contents

Summit Host Committee...... 2 Welcome Letter...... 3 Summit Co-Chairs...... 4 Honorary Co-Chairs...... 5 HOPE Global Financial Dignity Summit Agenda...... 6-11 White House Special Field Meeting...... 12-13 Summit Co-Convening Partners...... 14 Master of Ceremonies...... 15 Keynote Speakers...... 16-17 HOPE Commitments...... 18 CEO General Plenary Session Free Enterprise, Capitalism and Financial Inclusion...... 19 Working Group Sessions Banking the Unbanked: One Size Does Not Fit All...... 24 Making Finance Mobile: Banking with Any Device, Anywhere for Everyone...... 26 Youth Economic Energy and Understanding the Entrepreneurship Paradigm...... 28 The True Cost of Disaster Preparedness - Unprepared and Prepared...... 30 Building a Framework for Change Through Philanthropy...... 32 Sustainable Finance (Access to Capital)...... 34 The Power of Good Credit (Growing jobs in emerging markets)...... 36 Building Wealth through Homeownership, Post Crisis...... 38 Afternoon Plenary Session Financial Inclusion in Emerging Markets Around the World...... 41 Closing Plenary Session Human Dignity...... 47 Awardees...... 51 Sponsors...... 52-54 In-Kind and Media...... 55 Acknowledgements...... 56

About Operation HOPE...... 1 57-59 Global Economic Recovery: How the Poor Can Help Save Capitalism

Summit Host Committee

Cassius Butts Regional Administrator for Region IV U.S. Small Business Administration (SBA)

Kenneth Carrig Corporate Executive Vice President, Chief Human Resources Officer SunTrust Banks, Inc.

Curley M. Dossman, Jr. President Georgia-Pacific Foundation

John Eaves Chairman Fulton County Board of Commissioners

Jeff Fendler President Primerica Life Insurance Company

Helene Gayle President and Chief Executive Officer CARE USA

John Grant Chief Executive Officer 100 Black Men of Atlanta, Inc.

Ed Jennings Southeast Regional Administrator U.S. Department of Housing and Urban Development (HUD)

Henry Kelly President 100 Black Men of Atlanta, Inc.

Milton Little, Jr. President and Chief Executive Officer United Way of Metropolitan Atlanta

Penelope McPhee President and Trustee The Arthur M. Blank Family Foundation

Ceasar Mitchell City Council President Atlanta City Council

A.J. Robinson President, Central Atlanta Progress Atlanta Downtown Improvement District

Carolyn Young Vice Chair Andrew Young Foundation 2 GLOBAL FINANCIAL DIGNITY SUMMIT

Summit Host Committee Welcome Letter

November 14, 2013

Dear Summit Delegates,

For over 20 years, Operation HOPE has worked to advance and empower the poor and underserved, both nationally and internationally. On behalf of HOPE Global Spokesman Ambassador Andrew Young, the HOPE family and myself, HOPE Founder, Chairman and CEO, we welcome you to the 2013 HOPE Global Financial Dignity Summit.

The 2013 HOPE Global Financial Dignity Summit, themed “Global Economic Recovery: How the Poor Can Help Save Capitalism”, is focused on ‘Silver Rights’, financial inclusion and empowerment of a generation. The Global Summit will frame the issues of financial inclusion, small business, entrepreneurship, jobs, and financial dignity as essential core ingredients for mid-term and long-term economic recovery and stability for all.

Since 1992, Operation HOPE has been committed to social innovation and lifting the spirit of entrepreneurship and financial dignity through financial literacy, economic empowerment and financial inclusion programs and services. Over the past two decades HOPE has raised or directed more than $1.5 billion for investment in low-wealth communities across the United States, as well as South Africa, Saudi Arabia, United Arab Emirates and Morocco. HOPE has rallied leaders from government, community, faith and the private sector to support our efforts to create homeowners, small business owners and counsel thousands of victims following devastating disasters, such as Hurricane Katrina, the Boston Bombing, Colorado Floods and Hurricane Sandy. Utilizing more than 20,000 volunteers, HOPE serves as the leading provider of financial literacy education and financial dignity programming in America’s most underserved communities, present in more than 300 cities nationwide. We are the largest delivering system for the urban economic empowerment in the nation.

The Global Summit is the staging area for the gathering of commitments for business role models, business internships, youth entrepreneurship business grants, and other commitments for action in underserved communities. Operation HOPE is committed to completing the unfinished work of Dr. Martin Luther King, Jr., namely the Poor People’s Campaign, through the ‘Silver Rights Movement’.

We would like to thank all the speakers, sponsors and delegates for providing their time, energy and insight, during this critically important time, to begin the process of effectively “turning the page,” toward viable long-term, systemic and sustainable solutions to our economic problems. At a time here in America, and around the world, when many are frustrated with the state of capitalism, we, with the Summit, are very excited to begin to answer the question “how the poor can help save capitalism,” and inspire a new generation of entrepreneurs and business leaders around the world.

Ambassador Andrew Young John Hope Bryant Civil Rights Icon Founder, Chairman and Chief Executive Officer Chairman, Atlanta Olympic Games Operation HOPE, Inc. Chairman, Andrew Young Foundation HOPE Global Spokesman

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Summit Co-Chairs

Ambassador Andrew Young Chairman, Andrew Young Foundation

Andrew Young has always viewed his career through the lens of his first career— that of an ordained minister. His work for civil and human rights, his many years in public office as a U.S. Congressman, United Nations Ambassador and Mayor of Atlanta, his leadership of the Atlanta Olympic Games, his advocacy of investment in Africa through GoodWorks International, and the establishment of the Andrew J. Young Foundation are all in response to his call to serve.

Ambassador Young brings a unique perspective, honed by his wealth of experience in national and global leadership, to his focus on this era’s challenges. He confronted segregation with Dr. Martin Luther King, Jr. and galvanized a movement that transformed a nation through nonviolence. Young was a key strategist and negotiator during the Civil Rights Campaigns in Birmingham and Selma that resulted in the passage Civil Rights Act of 1964 and the Voting Rights Act of 1965.

He was elected to the U.S. Congress in 1972, the first African-American elected from the Deep South since Reconstruction.

Ambassador Young is the author of three books: A Way Out of No Way; An Easy Burden; and Walk in My Shoes. He is the father of four and the grandfather of eight. Ambassador Young and his wife, educator and civic leader Carolyn McClain Young, reside in Atlanta.

John Hope Bryant Founder, Chairman and Chief Executive Officer, Operation HOPE, Inc.

John Hope Bryant is an entrepreneur, author, advisor, and one of the nation’s recognized empowerment leaders.

Coming from modest means in South Central Los Angeles, Bryant has built successful for-profit enterprises and best-in-class non-profit organizations with global impact, over the past 30 years. He has helped form financial literacy-to-entrepreneurship federal public policy for U.S. federal government, working under both Democratic and Republican U.S. Presidents.

Mr. Bryant is founder, chairman and CEO of Operation HOPE, and Bryant Group Companies, Inc. He is widely published and was a top (2009-2011) Inc. Magazine/CEO-READ bestselling business author of LOVE LEADERSHIP: The New Way to Lead in a Fear-Based World (Jossey-Bass). Bryant is the only African-American bestselling business author in America today.

Mr. Bryant is the co-founder of the Gallup-HOPE Index, the only national research poll on youth financial dignity and youth economic energy in the U.S. He is also a co-founder of Global Dignity with HRH Crown Prince Haakon of Norway and Professor Pekka Himanen of Finland. Global Dignity is affiliated with the Forum of Young Global Leaders and the World Economic Forum. Mr. Bryant is a thought leader represented by the Bright Sight Group for public speaking internationally.

Mr. Bryant serves on the board of directors of Ares Commercial Real Estate Corporation (NYSE: ACRE), a publicly traded specialty finance company that is managed by an affiliate of Ares Management LLC.

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Summit Co-Chairs Honorary Co-Chairs

Sean Cleary Executive Vice-Chair Future World Foundation

Esther L. George President and Chief Executive Officer Federal Reserve Bank of Kansas City

Dr. Bernice A. King Chief Executive Officer The King Center

Dennis Lockhart President and Chief Executive Officer Federal Reserve Bank of Atlanta

Governor Tim Pawlenty Chief Executive Officer The Financial Services Roundtable

Mayor Kasim Reed City of Atlanta

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HOPE Global Financial Dignity Summit Agenda

Federal Reserve Bank of Atlanta hosted an independent Pre-Summit Bankers Forum Opportunities and Challenges in Low- to Moderate-Income Communities: A Trialogue among Stakeholders 8:00AM - 11:30AM Wednesday, November 13, 2013 Georgia State University Buckhead Center

The Atlanta Fed banking forum features a council of financial institution, regulatory, and social advocate stakeholders who will engage in a trialogue on housing finance, small business lending, and financial services, with an emphasis on low- to moderate-income communities.

Host Council of Stakeholders Dennis P. Lockhart John B. Owen Phil Baldwin President and Chief Executive Officer Senior Executive Vice President, President and Chief Executive Officer Federal Reserve Bank of Atlanta Head of Business Lines CredAbility Regions Dr. Thomas “Danny” Boston Featured Speakers Hugh E. Rowden Professor of Economics, School of Thomas Hoenig Senior Vice President and Regional Economics Vice Chairman Director, Home Mortgage Servicing Georgia Tech Federal Deposit Insurance Corporation Wells Fargo (FDIC) Dr. Elizabet Rutstrom J. Joseph Brannen Director of the Dean’s Behavioral Paul Nash President Economics Laboratory, Robinson Senior Deputy Controller and Georgia Bankers Association College of Business Chief of Staff Georgia State University Office of the Comptroller of John Hope Bryant the Currency (OCC) Founder, Chairman, and Chief Executive Officer Operation HOPE, Inc.

HOPE Stakeholder Meeting 1:00PM - 3:15PM Wednesday, November 13, 2013 HOPE Financial Dignity Center, Ebenezer

The great success Operation HOPE’s programs have experienced over the past two decades can be attributed the dedication of our stakeholders. Whether they are funding partners, educators, volunteers, students or clients they play a big role in the success of these programs. Operation HOPE is convening these stakeholders to gather their input as we continue to enhance and grow our programs for the future.

Host Celie Niehaus Operation HOPE Market Vice President, Corporate Compliance Capital One Stakeholder Chairs Steve Bartlett Art Faulkner Strategic Policy Advisor Director LEVICK Alabama Emergency Management Agency

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HOPE Global Financial Dignity Summit Agenda

HOPE Global Financial Dignity Summit Opening Reception and Panel: The Role of American Cities, and Private/Public Partnerships White House Special Field Meeting of the President’s Council on Jobs and Competitiveness Wednesday, November 13, 2013 Marriott tlantaA Airport Gateway Hotel

5:30PM Registration Begins

6:00PM Cocktail and Networking Reception

6:45PM Welcome and Opening remarks James Bailey Market Chief Executive Officer, Atlanta Operation HOPE, Inc.

6:50PM Opening Remarks Don Graves Executive Director, President’s Council on Jobs and Competitiveness The White House

7:00PM The Role of American Cities, and Private/Public Partnerships White House Special Field Meeting of the President’s Council on Jobs and Competitiveness Host Discussion Leader Dennis Lockhart Mayor Kasim Reed President and Chief Executive Officer City of Atlanta Federal Reserve Bank of Atlanta

Featured Speakers Brian McGowan Mayor William Bell President and Chief Executive Officer City of Birmingham, Alabama InvestAtlanta

Mayor Alvin Brown Penelope McPhee City of Jacksonville, Florida President and Trustee The Arthur M. Blank Family Foundation Victor L. Hoskins Deputy Mayor for Planning and Economic Governor Tim Pawlenty Development President and Chief Executive Officer District of Columbia The Financial Services Roundtable

8:00PM Next Steps and Closing Remarks Don Graves

8:15PM Cocktail and Networking Reception resumes

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HOPE Global Financial Dignity Summit Agenda

HOPE Global Financial Dignity Summit Thursday, November 14, 2013 Georgia International Convention Center

7:30AM - 8:15AM Registration

8:30AM - 8:35AM Welcome Remarks Soledad O’Brien Journalist and Chief Executive Officer Starfish Media Group

8:35AM - 8:40AM Welcome Remarks Mayor Kasim Reed City of Atlanta

8:40AM - 9:10AM Morning Keynote The Coming War on Global Jobs and How Youth Economic Energy Can Save the World Jim Clifton Chairman and Chief Executive Officer Gallup, Inc.

9:15AM - 10:30AM CEO General Plenary Session Free Enterprise, Capitalism and Financial Inclusion Moderator Soledad O’Brien Eugene Ludwig Journalist and Chief Executive Officer Founder and Chief Executive Officer Starfish Media Group Promontory Financial Group United States of America United States of America

Featured Speakers Christopher McWilton Michael Arougheti President Chief Executive Officer MasterCard Worldwide, ARES Capital Corporation North America Markets United States of America United States of America

Secretary Alphonso Jackson Timothy J. Sloan Vice Chairman and Managing Director, Chief Financial Officer Global Regulatory Policy and Strategy Wells Fargo JPMorgan Chase United States of America United States of America

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HOPE Global Financial Dignity Summit Agenda

Break

10:45AM - 12:15PM Morning Financial Dignity Inclusion Working Group Sessions I. Banking the Unbanked: One Size Does Not Fit All (SALON VIII)

Co-Chairs Celie Niehaus Eva Blum Managing Vice President, Retail Bank Senior Vice President, Director Chief Compliance Officer Community Affairs Capital One PNC Bank United States of America United States of America Ambassador Oliver Wonehka Embassy of the Republic of Uganda Uganda

II. Making Finance Mobile: Banking with Any Device, Anywhere for Everyone (SALON VI/VII)

Co-Chairs Shawn Miles Charisse Lillie Group Head, Global Public Policy & Vice President, Community Regulatory Strategy Counsel Law Investment, Comcast Corporation Department President, Comcast Foundation MasterCard United States of America United States of America

III. Youth Economic Energy and Understanding the Entrepreneurship Paradigm (SALON III)

Co-Chairs Philippe Bourguignon Tim Wennes Vice Chairman Vice Chairman and Chief Retail Revolution Places Banking Officer France Union Bank United States of America Curley M. Dossman, Jr. President, Georgia-Pacific Foundation Chairman, 100 Black Men of America United States of America

IV. The True Cost of Disaster Preparedness – Unprepared and Prepared (SALON I/II) Co-Chairs Tim Manning Gregg O’Ryon Deputy Administrator of the Vice President, Program National Preparedness Development Directorate American Red Cross Federal Emergency Management United States of America Agency (FEMA) United States of America

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HOPE Global Financial Dignity Summit Agenda

12:30PM Lunch

12:45PM - 1:00PM Luncheon Keynote Remarks “Lighting the Way to Financial Wellbeing for Communities” William H. Rogers, Jr. Chairman and Chief Executive Officer Sun Trust Banks, Inc. United States of America

1:30PM - 3:00PM Afternoon Financial Dignity Inclusion Working Group Sessions I. Building a Framework for Change Through Philanthropy (SALON VIII) Co-Chairs Wade Dyke Julius Robinson President Executive Vice President and Kaplan University Group Head of Corporate Unites States of America Social Responsibility Union Bank Daniel Mahurin United States of America President and Chief Executive Officer, Gulf Coast and North Florida Division SunTrust Banks, Inc. United States of America

II. Sustainable Finance (Access to Capital) (SALON VI/VII) Co-Chairs Duncan L. Niederauer * Cassius Butts Chief Executive Officer Regional Administrator for NYSE Euronext Region IV United States of America U.S. Small Business Administration (SBA) Unites States of America

Cas Coovadia Managing Director The Banking Association South Africa South Africa

III. The Power of Good Credit (Growing Jobs in Emerging Markets) (SALON III) Co-Chairs Jan Rielaender Trey Loughran Economist President, Personal Information Organisation for Economic Solutions Co-operation and Development Equifax (OECD) United States of America France

Suneet Singh Tuli Chief Executive Officer Datawind Ltd. United Kingdom

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HOPE Global Financial Dignity Summit Agenda

IV. Building Wealth through Homeownership, Post Crisis (SALON I/II) Co-Chairs Ed Jennings Geri Thomas Southeast Regional Administrator President, Georgia Market U.S. Department of Housing Bank of America and Urban Development (HUD) United States of America United States of America

Secretary John Dalton President, Housing Policy Council The Financial Services Roundtable United States of America

3:15PM - 4:30PM Afternoon General Plenary Session Financial Inclusion in Emerging Markets Around the World Moderator Sean Cleary Karim Hajji Executive Vice-Chair Chief Executive Officer FutureWorld Foundation Casablance Stock Exchange South Africa Morocco

Speakers Lord Michael Hastings Hasan Shakib Al Jabri Global Head of Citizenship Chief Executive Officer KPMG International SEDCO Capital United Kingdon Saudi Arabia Dr. Kingsley Chiedu Moghalu The Honorable Sheila Bair Deputy Governor Former Chairman Central Bank of Nigeria Federal Deposit Insurance Company (FDIC) Nigeria United States of America

Luiz Edson Feltrim Deputy Governor Banco Central do Brasil Brazil

4:45PM - 5:45PM Closing Conversation Session Human Dignity Moderator H.R.H. Crown Prince Haakon of Norway Soledad O’Brien Global Dignity Co-Founder Journalist and Chief Executive Officer Norway Starfish Media Group United States of America Dr. Bernice King Chief Executive Officer Speakers The King Center John Hope Bryant United States of America Founder, Chairman and Chief Executive Officer Ambassador Andrew Young Operation HOPE, Inc. Chairman United States of America The Andrew Young Foundation United States of America

6:00PM Summit Adjourned True and correct information as of date of print 10-18-2013 10 11 Global Economic Recovery: How the Poor Can Help Save Capitalism

White House Special Field Meeting

Mayor Kasim Reed City of Atlanta Host Discussion Leader

Don Graves Executive Director, President’s Council on Jobs and Competitiveness The White House Featured Speaker

Mayor William Bell City of Birmingham Speaker

Mayor Alvin Brown City of Jacksonville Speaker

Victor L. Hoskins Deputy Mayor for Planning and Economic Development District of Columbia Speaker

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White House Special Field Meeting

Brian McGowan President and Chief Executive Officer InvestAtlanta Speaker

Dennis Lockhart President and Chief Executive Officer Federal Reserve Bank of Atlanta Speaker

Penelope McPhee President and Trustee The Arthur M. Blank Family Foundation Speaker

Governor Tim Pawlenty President and Chief Executive Officer The Financial Services Roundtable Speaker

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Summit Co-Convening Partners

100 Black Men of Atlanta 100 Black Men of Dekalb Ambassador Andrew Young Foundation Atlanta Business League Atlanta Cares Network Atlanta City Council Atlanta Jewish Coalition Coalition of 100 Black Women Commerce Club Consumer Financial Protection Bureau Emirates Foundation Epicenter Federal Deposit Insurance Corporation (FDIC) Georgia Bankers Association Georgia Consular Corp (70 Offices) Global Economic Symposium (GES) Global Connect INVEST Atlanta Metro Atlanta Black Chamber of Commerce National Association of Black MBAs Atlanta National Association for the Advancement of Colored People (NAACP) National Urban League Strengthening Families and Communities Coalition World Affairs Council World Trade Center

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Master of Ceremonies

Soledad O’Brien Journalist and Chief Executive Officer, Starfish Media Group

Soledad O’Brien is an award winning journalist, documentarian, news anchor and producer. O’Brien was the originator of the highly successful documentary series “Black in America” and “Latino in America”. In June 2013 she launched Starfish Media Group, a multi-platform media production and distribution company, dedicated to uncovering and producing empowering stories that take a challenging look at the often divisive issues of race, class, wealth, poverty and opportunity, through personal stories.

It was recently announced that O’Brien has entered into a multifaceted partnership with HBO, the premium cable and satellite television network. O’Brien joins the Real Sports With Bryant Gumbel team as of June 2013, giving her the opportunity to further delve into the compelling storytelling she is known for, except now through the vast prism of sports. In addition to appearing on the award- winning program, the deal with HBO encompasses a first-look opportunity for scripted projects and long-form programming concepts with O’Brien’s Starfish Media Group. The production company will also continue to produce “Black in America” and “Latino in America” and additional programming for CNN. Furthermore, through Starfish Media Group, O’Brien will contribute short-form segments for the upcoming Al Jazeera America news program “America Tonight.” O’Brien will also take over the reigns as Executive Producer and moderator for the National Geographic Bee beginning in 2014.

O’Brien has reported on breaking news from around the globe. In 2011 she won an Emmy for “Crisis in Haiti Report” on Haitian orphanages, following the massive earthquake. Her coverage of Hurricane Katrina earned her and CNN a George Foster Peabody award. She also received another Peabody award for her coverage of the BP Gulf coast Oil Spill. Her reporting on the Southeast Asia tsunami garnered CNN an Alfred I DuPont award. O’Brien’s critically acclaimed documentary series, Black in America and it’s follow-up “Latino in America” are among CNN’s most successful domestic and international franchises. In 2013, “Latino in America 2,” the story of a Latina boxer who dreams of Olympic glory, won the celebrated Cine Award for documentaries. Her documentary “Gay in America: Gary and Tony have a baby”, and “Unwelcome, the Muslims Next Door” also won numerous journalism awards. O’Brien was named journalist of the year by the National Association of Black Journalists and one of Newsweek Magazines “10 People who Make America Great”. In 2013, O’Brien joined Harvard University as a Distinguished Fellow and was appointed to the Board of Directors of the foundation for The National Archives.

In the wake of hurricane Katrina, O’Brien and her husband, Brad, created a foundation to help disadvantaged young women get to and through college. This year they will award scholarships to 25 deserving young women.

O’Brien lives in Manhattan with her husband and four children.

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Keynote Speakers

Jim Clifton Chairman and Chief Executive Officer, Gallup

Jim Clifton is best known in the polling and survey research field for leading the acquisition of The Gallup Organization in 1988, at which time he became CEO of the organization founded by the renowned polling pioneer, Dr. George H. Gallup.

Clifton’s most recent innovation, the Gallup World Poll, is designed to give the world’s 6 billion citizens a voice in key global issues. Clifton has pledged to continue this effort to collect people’s opinions for 100 years in 150 countries.

Clifton serves on several boards and is Chairman of the Thurgood Marshall College Fund. He has received honorary degrees from a number of institutions, including a Doctor of Commerce degree from Bellevue University and Doctor of Humane Letters degrees from Medgar Evers College in New York and Jackson State University in Mississippi.

Clifton and his wife, Susan, live in Washington, D.C. They have three children, Nicole, Jonathan, and Jackie.

Duncan L. Niederauer * Chief Executive Officer, NYSE Euronext

Duncan L. Niederauer is Chief Executive Officer and a Director of NYSE Euronext. During his tenure as CEO, Mr. Niederauer is proud to have overseen the transformation of the company into an innovative, globally integrated organization with a high-tech, high-touch focus. Prior to his current position, Mr. Niederauer was President and co-Chief Operating Officer of NYSE Euronext with responsibility for U.S. cash equities.

Before joining NYSE Euronext in April 2007, Mr. Niederauer was Managing Director and co-Head of the Equities Division Execution Services franchise at Goldman, Sachs & Co. His career at Goldman Sachs spanned 22 years.

Mr. Niederauer has served on the board of Archipelago Holdings, LLC and Colgate University, and now serves on the board of Operation HOPE, The American Ireland Fund and the Congressional Medal of Honor Foundation. His current affiliations include G100, Chief Executive 50, British-American Business Council International Advisory Committee, Partnership for New York City, Committee Encouraging Corporate Philanthropy, Shanghai International Financial Advisory Committee, Museum of American Finance, Pace University President’s Council and Fundação Dom Cabral in Brazil.

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Keynote Speakers

William H. Rogers, Jr. Chairman and Chief Executive Officer, SunTrust Banks

William H. Rogers, Jr., is Chairman and Chief Executive Officer of Atlanta-based SunTrust Banks, Inc., one of the nation’s largest banking organizations serving a broad range of consumer, commercial, corporate and institutional clients.

Mr. Rogers began his career with SunTrust in 1980 in the commercial bank training program.

Mr. Rogers serves on several boards and is the chair of the board of directors of the Boys & Girls Clubs of Metro Atlanta. He is a member of the board of directors of the Federal Reserve Bank of Atlanta and the Atlanta Committee for Progress, as well as the national board of directors of Operation HOPE. He also serves on the Georgia State Robinson College of Business board of advisors and the Woodruff Arts Center board of trustees. Additionally, he is a trustee emeritus of The Lovett School.

Mr. Rogers received an MBA from Georgia State University and a bachelor’s degree in Business Administration from the University of North Carolina at Chapel Hill.

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HOPE COMMITMENTS

The HOPE Global Financial Dignity Summit is a staging area for the gathering of commitments and best practices for action in underserved communities. All promises gathered at the HOPE Global Financial Dignity Summit will be bundled into an overall commitment by Operation HOPE to the Clinton Global Initiative.

Project 5117 is a revolutionary new approach to increasing the ratio of business role models and business internships, from today’s national average of 5 percent to 20 percent, and by stabilizing the American Dream by empowering adults and families to raise their credit scores to 700 by the year 2020. The America 2020 initiative improves, sustains and brings solvency to the American dream by providing economic empowerment to adults and families. An example of what Project 5117 will do is to help individuals raise their credit score to a bankable level of 700, through our HOPE Inside program.

Operation HOPE, through Project 5117, commits by the year 2020 to: • 5 million youth empowered with a new level of • 1,000 first-ever bottoms up branch banks financial literacy through a unique financial dignity (empowerment centers) deployed through out education program, which has already proven America (HOPE Inside) and 5,000 certified locations successful in 3,500 schools across the country. This (HOPE Inside +). This plan is entirely consistent with ensures basic consumer protection education for a long-term growth strategies of major super-regional generation, while making smart cool, so they stay in and money-center banks, and rides on the back of the school. existing, mostly under-utilized, 100,000 unit branch banking network across America. • 1 million of these students will have an opportunity to become future entrepreneurs and local job creators • 700 Credit Score Communities achieved through through HOPE “Business In A Box” Academies, the expansion of HOPE Inside and HOPE Inside+ supported by a 100-year partnership with the Gallup where services such as Credit Counseling; Credit and Organization. This effort powerfully reconnects Money Management education; individual and group education with aspiration in the lives of our youth counseling; and Debt Management are provided. (behavioral economics). 2,000 HOPE Business In A Box Academies are planned across the nation, in both urban and rural communities by 2020.

The gathering of commitments and best practices is Operation HOPE’s plan to put into practice our Clinton Global Initiative commitment to action in underserved communities across the United States. Some of the available commitment opportunities surrounding Operation HOPE’s Project 5117 are listed below.

• Volunteer to serve as a business role model to help a • Become a HOPE partner with Project 5117. youth entrepreneur launch a new business venture. • Support Operation HOPE with a donation to Project • Volunteer to teach an entrepreneurship training class 5117. at a local HOPE Business In A Box Academy or HOPE investment grant Inside location. • Fund a HOPE Business in a Box award, ranging from $50 to $500 • Bring HOPE Inside to your local community. • Become an in-kind partner.

For additional information and to make a HOPE commitment please visit www.operationhope.org or contact Shannon Campbell at [email protected].

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CEO General Plenary Session

9:15AM - 10:30AM Free Enterprise, Capitalism and Financial Inclusion

Featuring respected private sector corporate executives from around the United States, the Domestic C-Suite General Plenary Session will discuss how free enterprise and capitalism can work for the poor, financial inclusion for all Americans, and innovative ways to serve general consumers. Each esteemed speaker will cover unique challenges and innovative strategies financial services companies can serve consumers amidst a post economic recovery.

Moderator Soledad O’Brien Eugene Ludwig Journalist and CEO Founder and Chief Executive Officer Starfish Media Group Promontory Financial Group United States of America United States of America

Featured Speakers Chris McWilton Michael Arougheti President Chief Executive Officer MasterCard Worldwide, North America Markets Ares Capital Corporation United States of America United States of America Timothy J. Sloan Secretary Alphonso Jackson Chief Financial Officer Vice Chairman and Managing Director, Wells Fargo Global Regulatory Policy and Strategy United States of America JPMorgan Chase United States of America

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Soledad O’Brien Journalist and Chief Executive Officer Starfish Media Group United States of America

O’Brien has reported on breaking news from around the globe. In 2011 she won an Emmy for “Crisis in Haiti Report” on Haitian orphanages, following the massive earthquake. O’Brien’s critically acclaimed documentary series, Black in America and it’s follow-up “Latino in America” are among CNN’s most successful domestic and international franchises. In 2013, “Latino in America 2,” the story of a Latina boxer who dreams of Olympic glory, won the celebrated Cine Award for documentaries.

Michael Arougheti Chief Executive Officer Ares Capital Corporation United States of America

Mr. Arougheti is the Chairman of ACRE’s Board of Directors, and serves as a Director of ACRE and a member of the manager’s Investment Committee. He has served as Chief Executive Officer of Ares Capital Corporation since May 2013 and as a director since 2009. Mr. Arougheti joined Ares Management in May 2004 and is a founding member and Senior Partner of Ares Management, where he serves as a member of the Executive Committee of Ares Partners Management Company LLC, or APMC, which indirectly controls Ares Management. Mr. Arougheti also serves as a member of the Investment Committee of Ares Capital Management LLC, the investment adviser of Ares Capital Corporation and a wholly owned subsidiary of Ares Management, as a member of the Ares Private Debt Investment Committee and the Investment Committee of Ares Capital Europe, Ares Management’s European Private Debt business, and may from time to time serve as an officer, director or principal of entities affiliated with Ares Management or of investment funds managed by Ares Management and its affiliates.

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Secretary Alphonso Jackson Vice Chairman and Managing Director, Global Regulatory Policy and Strategy JPMorgan Chase United States of America

Former United States Secretary of Housing and Urban Development, Alphonso Jackson is Vice- Chairman of Mortgage Banking with JPMorgan Chase in New York City. The Mortgage Banking division originates home loans through more than 5,200 branches, call centers, and retail correspondent lenders in all 50 states. Chase also services residential mortgage loans and provides affordable housing solutions to customers struggling with their mortgage payments.

Prior to joining JP Morgan Chase, Secretary Alphonso Jackson served as the Director of the Center for Public Policy and Leadership and as the Distinguished University Professor at Hampton University.

From 2004-2008, Secretary Alphonso Jackson guided the U.S. Department of Housing and Urban Development (HUD) in its mission of providing affordable housing and promoting economic development, an assignment to which he brought more than 25 years of direct experience in both the private and public sectors.

Eugene Ludwig Founder and Chief Executive Officer Promontory Financial Group United States of America

Gene, the Founder and Chief Executive Officer of Promontory Financial Group, is a trusted adviser to many of the world’s leading financial companies. He is widely recognized as a farsighted thinker on the most pressing issues confronting financial services. Before founding Promontory, Gene served under President Clinton as U.S. Comptroller of the Currency, the head of the federal agency responsible for supervising the preponderance of U.S. banking assets. He went on to become Vice Chairman and Senior Control Officer of Bankers Trust/Deutsche Bank.

Gene is a business leader and expert on banking regulation, risk management, and fiscal policy who founded Promontory in 2001.

As a former federal regulator and banker, Gene is thoroughly attuned to the issues involved in revamping the regulatory framework to withstand future shocks. Under his leadership, Promontory has become synonymous with excellence in compliance and risk management.

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Chris McWilton President MasterCard Worldwide, North America Markets United States of America

Chris A. McWilton is President of U.S. Markets for MasterCard Worldwide. In this capacity, Mr. McWilton oversees all of the Company’s U.S. activities including sales, business development, business strategy, and relationship management for card issuers, merchants and merchant acquirers. Prior to being appointed President of U.S. Markets in 2009, he served as President of Global Accounts, where he managed relationships on a global basis for the Company’s largest customers. He is a member of the Company’s Executive Committee.

Mr. McWilton joined MasterCard in 2003 as Corporate Controller and was appointed chief financial officer in October of the same year. As CFO, he was responsible for all financial functions, including financial reporting, investor relations, planning, treasury, tax, and new markets and investments. Mr. McWilton led the effort to make MasterCard SOX 404 compliant and helped complete the Company’s successful initial public offering (IPO) in May 2006. MasterCard’s IPO was the largest domestic IPO of 2006 and the 12th largest domestic IPO in U.S. history at the time.

Timothy J. Sloan Chief Financial Officer Wells Fargo United States of America

Senior Executive Vice President Timothy (Tim) J. Sloan is the chief financial officer responsible for Wells Fargo’s financial management functions (including controllers, financial reporting, tax management, asset-liability management, treasury, corporate development, investor relations, mergers and acquisitions), its investment portfolios (including fixed income, venture capital and private equity investments), its corporate properties functions and strategic planning. Tim also serves on the Wells Fargo Operating and Management Committees and is based in Los Angeles.

A 25-year veteran of Wells Fargo & Company, Tim most recently served as the chief administrative officer managing Corporate Communications, Corporate Social Responsibility, Enterprise Marketing, Government Relations, Corporate Human Resources and Strategic Planning for the enterprise. Prior to that, Tim was the head of Commercial Banking, Real Estate and Specialized Financial Services, overseeing operations within Wholesale Banking that provided credit and non-credit services to customers worldwide.

22 Stronger together JPMorgan Chase is proud to support efforts to enhance the financial capacity of underserved households, and we are continuing to advance collaborative solutions to promote financial security and opportunities for economic mobility.

22 23 Global Economic Recovery: How the Poor Can Help Save Capitalism GLOBAL FINANCIAL DIGNITY SUMMIT

Working Group Session

Eva Blum Executive Vice President, Director, Community Affairs PNC Bank United States of America

Eva Tansky Blum is executive vice president and director of Community Affairs for PNC Bank. Blum also serves as chairwoman and president of The PNC Foundation. In this role, Blum works with PNC’s businesses and regional presidents in establishing the strategy to position PNC as a leader in the community. She directs the company’s philanthropic programs, including PNC Grow Up Great, a $350 million, multi-year, bilingual initiative that began in 2004 to support quality early childhood education.

Celie Niehaus Managing Vice President, Retail Bank Chief Compliance Officer Capital One United States of America

Celie Niehaus joined Capital One in March 2013 and oversees legal and regulatory compliance of Capital One’s Retail and Direct Bank businesses which are comprised of consumer deposits and lending, small business deposits and lending, Capital One 360 (formally known as ING Direct), and broker-dealer and insurance sales activities for Sharebuilder and Capital One Financial Advisors.

Ambassador Oliver Wonekha Embassy of the Republic of Uganda Uganda

Wonekha is Uganda’s Ambassador Extraordinary Plenipotentiary to the US. She was appointed to her current position in August 2012. Ambassador Wonekha is a former Woman Member of Parliament for Bududa. Wonekha served both in the seventh and eighth parliaments. Wonekha holds a Bsc (hons) from Makerere University and a postgraduate diploma in education from the same institution. She also worked in the Coffee Marketing Board and Kyagalanyi Coffee Limited.

24 25 GLOBAL FINANCIAL DIGNITY SUMMIT

10:45AM – 12:15PM Banking the Unbanked: One Size Does Not Fit All

Operation HOPE and our partners realize there is no one panacea for the problem of providing banking to the unbanked. According to research, one size does not fit all, because there are many types of poor people. Our basic approach is to develop lasting solutions, which address the needs of the many segments of the poor who live in unique circumstances and economic conditions.

While participating in mainstream banking may have substantial benefits, a bank account alone is only one of many solutions available to the unbanked. A better measure determines whether participants have acquired the necessary financial skills and tools needed to make better decisions on their own.

This workshop seeks to go well beyond the mere creation of bank accounts in poor communities, which until now, has been the primary measure of success for most financial literacy programs.

Co-Chairs Eva Blum Corey Carlisle Luke Reynolds Executive Vice President, Senior Vice President, Bank Community Chief, Outreach and Program Director, Community Affairs Engagement Development, Division of PNC Bank American Bankers Association Depositor and Consumer United States of America United States of America Protection Federal Deposit Insurance Celie Niehaus William Cheeks Corporation (FDIC) Managing Vice President, Retail Bank President United States of America Chief Compliance Officer ABBA Associates Inc. Capital One United States of America Clifford Rosenthal United States of America Assistant Director, Financial Brad Hanson Empowerment The Honorable Oliver Wonekha President, Meta Payment Systems Consumer Financial Protection Bureau Ambassador EVP, MetaBank and Meta Financial United States of America Embassy of the Republic of Uganda Group Uganda United States of America Leonard Springs Senior Advisor, Federal Student Aid Session Leaders Tahira Hira United States Department of Education Judy Chapa Professor and Executive Assistant and Student Financial Aid Vice President, Community Services to the President United States of America The Financial Services Roundtable Iowa State University United States of America United States of America

24 25 Global Economic Recovery: How the Poor Can Help Save Capitalism GLOBAL FINANCIAL DIGNITY SUMMIT

Working Group Session

Steve Bartlett Strategic Policy Advisor LEVICK United States of America

Steve Bartlett is the former president and CEO of The Financial Services Roundtable (The Roundtable), and served in that role from June 1999 to October 2012. Previously, he was the mayor of Dallas, Texas (1991-95), a member of the United States Congress (1983-91), and on the Dallas City Council (1977- 81). At LEVICK Bartlett as a Strategic Policy Advisor and serves on numerous boards of directors.

Charisse Lillie Vice President, Community Investment, Comcast Corporation President, Comcast Foundation United States of America

Charisse R. Lillie is Vice President of Community Investment of Comcast Corporation and President of the Comcast Foundation. She joined Comcast in 2005 as Vice President, Human Resources-Comcast Corporation, and Senior Vice-President, Human Resources-Comcast Cable. She was a partner in the law firm of Ballard Spahr Andrews & Ingersoll, LLP in Philadelphia from January 1992 to February 2005. She was Chair of the Litigation Department from 2002 to 2005.

Shawn Miles Group Head, Global Public Policy and Regulatory Strategy Counsel Law Department MasterCard United States of America

Shawn A. Miles has worked for MasterCard for over 22 years and has a wide array of experiences from his work in the business and legal areas within the company. In 2008, he was appointed group head, Global Public Policy and Regulatory Strategy. In this role, Mr. Miles has the responsibility for MasterCard’s global public policy and regulatory strategy efforts in all key markets outside of the European Union.

26 27 GLOBAL FINANCIAL DIGNITY SUMMIT

10:45AM – 12:15PM Making Finance Mobile: Banking with Any Device, Anywhere for Everyone

Rapidly developing technologies have transformed the world of banking, benefiting both banks and bank customers. Referred to generally as the digital wallet market, the primary objective of mobile money is to empower people who have limited access to banks, such as in rural communities and places where traditional banks don’t exist.

Emerging mobile banking technologies, such as image processing, near field communication (NFC) and smart phones, simultaneously improve bank profits by lowering operating costs. They also allow banks to expand their networks with minimal capital outlay, attracting major players in the financial services business, including Visa®, MasterCard®, Google™, PayPal™, and American Express®.

This workshop will discuss these and other emerging innovations in the digital mobile banking arena to determine the most effect approaches and strategies for global expansion.

Co-Chairs Session Leaders Charisse Lillie David Boehmer Lisa Mensah Vice President, Community Partner Executive Director Investment, Comcast Corporation Heidrick & Struggles The Aspen Institute President, Comcast Foundation United States of America United States of America United States of America Perianne Boring Jagannath Rao Shawn Miles Anchor President Group Head, Global Public Policy & Prime Interest Siemens Industry Sector USA Regulatory Strategy Counsel Law United States of America United States of America Department MasterCard Kelvin Boston Ambassador Robin Renee Sanders United States of America Principal and Anchor Founder Moneywise with Kelvin Boston FEEEDS Initiative Steve Bartlett United States of America United States of America Strategic Policy Advisor LEVICK Cheryl Lomax United States of America Senior Vice President, Global Corporate Social Responsibility Bank of America United States of America

26 27 Global Economic Recovery: How the Poor Can Help Save Capitalism GLOBAL FINANCIAL DIGNITY SUMMIT

Working Group Session

Philippe Bourguignon Vice Chairman Revolution Places France/United States of America

Philippe Bourguignon is Vice Chairman of Revolution Places, a company that is creating a new model for travel and tourism with a consumer brand reflecting and promoting healthy lifestyles by creating unique, authentic experiences while building large businesses in the process. Prior to joining Revolution Places, Philippe was co-CEO of the Davos-based World Economic Forum from 2003-2004.

Curley M. Dossman, Jr. President, Georgia Pacific Foundation Chairman, 100 Black Men of America United States of America

Curley is responsible for community relations program development for headquarters and local plant communities and administration of the Georgia-Pacific Foundation and community programs department. In his role he works closely with Georgia-Pacific’s executive leadership on Atlanta and Georgia-focused programs important to the company. In directing the activities of the GP Foundation, Curley is responsible for developing and implementing the company’s overall philanthropic strategies.

Tim Wennes Vice Chairman, Chief Retail Banking Officer Union Bank United States of America

Timothy H. Wennes is vice chairman and chief retail banking officer for UnionBanCal Corporation and its primary subsidiary, Union Bank, N.A. He was named to his current position in 2010, after serving as head of retail operations since joining the bank in 2008. Mr. Wennes manages more than 390 offices in California, Oregon and Washington State.

28 29 GLOBAL FINANCIAL DIGNITY SUMMIT

10:45AM – 12:15PM Youth Economic Energy and Understanding the Entrepreneurship Paradigm

New businesses, according to virtually all economists, are exceptional at alleviating poverty over the long term. Young people seeking social change and upward mobility are a prime segment for developing new entrepreneurs. Policymakers and global leaders need to focus on increasing the quantity and quality of young entrepreneurs. Unfortunately, according to research, government tax policies often deter the entrepreneurial spirit.

As a part of developing a strategy for business growth, it is necessary to identify optimal tax levels, which encourage business development, and policies, which provide access to diverse resources for entrepreneurship opportunities.

This workshop seeks to identify ways to empower the youth who will be our next generation of business builders, so that communities can ignite and sustain long-term economic energy.

Co-Chairs James Calvin Samuel Jackson Philippe Bourguignon Associate Professor, Carey Business Founder, Chairman, and CEO, The Vice Chairman School Economic Empowerment Initiative, Inc. Revolution Places Johns Hopkins University U.S. Department of Treasury France/United States of America United States of America United States of America

Curley M. Dossman, Jr. Ed Baker Jamail Larkins President, Georgia-Pacific Foundation Publisher Founder and Chief Executive Officer Chairman, 100 Black Men of America Atlanta Business Chronicle Ascension Aviation, LLC United States of America United States of America United States of America

Tim Wennes Boikai Cummings Allen Smith Vice Chairman and Chief Retail Partner Superintendent Banking Officer Invictus Africa West Learning Community Union Bank South Africa United States of America United States of America Derek Dingle James Wells Session Leaders Senior Vice President/Editor-in-Chief Former Chairman and Chief Executive Clyde Anderson Black Enterprise Magazine Officer Chief Thinker United States of America SunTrust Banks, Inc. Clyde Speaks United States of America United States of America Tammy Edwards Assistant Vice President, Community Doris Terry Williams Brandon Busteed Development Executive Director Executive Director, Gallup Education Federal Reserve Bank of Kansas City Rural School and Community Trust Gallup, Inc. United States of America (Rural Trust) United States of America United States of America

28 29 Global Economic Recovery: How the Poor Can Help Save Capitalism GLOBAL FINANCIAL DIGNITY SUMMIT

Working Group Session

Tim Manning Deputy Administrator of the National Preparedness Directorate Federal Emergency Management Agency (FEMA) United States of America

Timothy W. Manning was appointed by President Barack Obama and confirmed by the United States Senate as the Deputy Administrator of the Federal Emergency Management Agency (FEMA) for Protection and National Preparedness in May 2009. He is responsible for preparing the nation to protect against, prevent, respond to, and recover from acts of terrorism and natural disasters.

Working with partners at all levels of government, the private sector, and community organizations across the county, and though the coordination of the Agency’s preparedness, prevention, and protection initiatives, Deputy Administrator Manning is responsible for FEMA’s efforts toward building a whole-community based national preparedness.

Gregg O’Ryon Vice President, Program Development American Red Cross United States of America

Gregg O’Ryon is the Vice President, Disaster Program Development for the American Red Cross National Headquarters, a humanitarian organization dedicated to providing relief to victims of disasters and helping people prevent, prepare for and respond to emergencies. In this role, Gregg leads the development of disaster cycle programs to prepare for and respond to the disasters that face our country. This includes oversight of all program development for preparedness, response and recovery. Additionally Gregg oversees training programs for disaster paid and volunteer staff throughout the country, partnerships with government agencies, and NGO partnerships.

30 31 GLOBAL FINANCIAL DIGNITY SUMMIT

10:45AM – 12:15PM The True Cost of Disaster Preparedness – Unprepared and Prepared

In the past two decades, there has been a steady and dramatic increase in the quantity and severity of catastrophic worldwide disasters, usually measured in the loss of life and property. However, there is a much broader and longer-term effect on economies struck with disaster.

The primary factor in determining individual or business survival and recovery comes from preparation and loss mitigation.

The purpose of this workshop is to anticipate and develop pre-disaster education programs, provide tools to organize financial documents, develop communications plans and secure disaster supply kits.

Chair Art Faulkner H. Phillip Paradice, Jr. Tim Manning Director Regional Director Deputy Administrator of the National Alabama Emergency Management U.S. Economic Development Preparedness Directorate Agency Administration Federal Emergency Management United States of America United States of America Agency (FEMA) United States of America Melissa Grober-Morrow Joe Ruiz Director, Economic Opportunity and Director, Humanitarian Relief Program Gregg O’Ryon Education Programs UPS Humanitarian Relief Program Vice President, Program Development Points of Light Foundation United States of America American Red Cross United States of America United States of America Barry Scanlon Thomas Guevara Senior Vice President of Session Leaders Deputy Assistant Secretary, Regional Government Relations Malikah Berry Affairs WITT Associates Vice President, Community Impact U.S. Department of Commerce United States of America Points of Light Foundation United States of America United States of America Esther Silver-Parker Suzanne Mayo-Theus President Regina Benjamin Vice President, Institutional The Silver Parker Group Chair Advancement United States of America Xavier University Wiley College United States of America United States of America Daniel Stoecker President and Chief Executive Officer National Voluntary Organizations Active in Disaster United States of America

30 31 Global Economic Recovery: How the Poor Can Help Save Capitalism GLOBAL FINANCIAL DIGNITY SUMMIT

Working Group Session

Wade Dyke President Kaplan University United States of America

Wade Dyke is President of Kaplan University (KU), appointed in 2010. He oversees all KU programs, drawing upon his experience to create a learning environment for the needs of the mobile 21st Century student. A former White House Fellow and Rhodes Scholar, Dyke has been a driving force behind KU’s academic initiatives.

Daniel Mahurin Financial Well-Being Executive SunTrust Banks, Inc. United States of America

Dan Mahurin is the Financial Well-Being Executive for SunTrust Banks, Inc. In this role, he oversees the SunTrust Foundation, corporate volunteerism and efforts to instill our commitment to our Purpose across the organization. Mr. Mahurin assumed this role in December 2012. A 40+-year veteran of SunTrust, he served as President and CEO of the Gulf Coast/North Florida Division of SunTrust Banks, Inc. from April of 2010 to December 2012.

Julius Robinson Executive Vice President and Group Head of Corporate Social Responsibility Union Bank United States of America

Julius E. Robinson is the Executive Vice President and Group Head for Union Bank’s Corporate Social Responsibility Group which oversees Community Outreach, Philanthropy, Environmental Policies, Diversity, and CRA Requirements. Robinson has thirty-three years of comprehensive banking experience with thorough knowledge of sales management, marketing, residential lending, commercial and consumer lending, retail banking, private banking, community development, philanthropy, CRA, environmental stewardship and diversity. 32 33 GLOBAL FINANCIAL DIGNITY SUMMIT

1:30PM - 3:00PM Building a Framework for Change Through Philanthropy

Philanthropy is going through a strategic restructuring to improve its impact on society, becoming more effective, productive, and accountable. Much of the driving energy is devoted to helping donors do their everyday work and to better understand the culture of giving. Since the turn of the century, and especially after the financial crisis, we have begun to look harder at the roles financial institutions and corporations play in our society.

CSR and CRA are much more than philanthropy or company contributions. Today, philanthropy is a core competency of CEOs and financial institutions.

This workshop is intended to provide the framework that will position an organization to address some of the larger needs of society, such as the environment and sustainability, effects of the global supply chain, and poverty.

Co-Chairs Amr Ahmed Banaja Scarlett Pressley-Brown Wade Dyke Vice President Marketing and Vice President of Marketing President Communication National Center for Civil Kaplan University SEDCO Holding and Human Rights United States of America Saudi Arabia United States of America

Daniel Mahurin John Eaves Lionel Savage President and Chief Executive Officer, Chairman President, First American Community Gulf Coast and North Florida Division Fulton County Board of Commissioners Fund & VP, Industry Relations & SunTrust Banks, Inc. United States of America Market Development United States of America The First American Corporation Joan Garner United States of America Julius Robinson Commissioner Executive Vice President and Fulton County District 6 Hilary Shelton Group Head of Corporate United States of America Director Social Responsibility NAACP, Washington Bureau Union Bank Kelvin James United States of America United States of America Former Director, Community Investment E*TRADE Bank Doug Shipman Session Leaders United States of America Chief Executive Officer Carl Ballton National Center for Human and President Ryan Mack Civil Rights Union Bank Foundation President United States of America United States of America Optimum Capital Management, LLC United States of America

32 33 Global Economic Recovery: How the Poor Can Help Save Capitalism GLOBAL FINANCIAL DIGNITY SUMMIT

Working Group Session

Cassius Butts Regional Administrator, Region IV U.S. Small Business Administration (SBA) United States of America

Cassius Butts is the Regional Administrator for Region IV of the U. S. Small Business Administration (SBA). He is responsible for delivery of SBA programs in Alabama, Florida, Georgia, Kentucky, Mississippi, North Carolina, South Carolina, and Tennessee. He was appointed to this position by President Obama on April 25, 2011. During his appointment, Cassius Butts has had oversight of record breaking SBA loan volume in Region IV.

Cas Coovadia Managing Director The Banking Association South Africa South Africa

Cas obtained his B.Com from the University College - Durban in 1971. He completed the Housing Finance Course with the Wharton Real Estate Centre at the University of Pennsylvania. He also completed the Effective Directors Programme with the Kagiso School of Leadership. He has contributed to numerous articles and publications on housing finance, civil society, local government and the role of civic organisations in governance.

Duncan L. Niederauer * Chief Executive Officer, NYSE Euronext

34 35 GLOBAL FINANCIAL DIGNITY SUMMIT

1:30PM - 3:00PM Sustainable Finance (Access to Capital)

Managing the challenges of the global financial crisis has generated a large amount of academic and policy debate and concern, chief among them: the stability of the financial system and access to capital.

The role of finance in economic growth and development is a major part of this debate, posing questions such as: Does financial market development matter? Are there differences between market- and bank-based systems? What financial instruments and institutions matter most? Is there an optimal level of competition in banking?

As to international capital flows and foreign direct investment, the key questions are: Do foreign capital flows serve as a substitute or complement for domestic financial development? What are the consequences of flow volatility i.e. during times of crisis? Does flow anti-cyclicality lead to domestic instability?

This workshop delves into these strategic questions related to financial sustainability and capital.

Co-Chairs Session Leaders Rodney Sampson. MBA Cassius Butts Natasha Foreman Bryant Founder Regional Administrator for Region IV CEO, Managing Consultant Kingonomics Small Business Administration (SBA) Foreman & Associates, LLC United States of America United States of America United States of America Matthew Scogin Cas Coovadia Sam Cherribi Senior Vice President and Managing Director Professor of Sociology Chief of Staff to the CEO The Banking Association South Africa Emory University NYSE Euronext South Africa United States of America United States of America

Duncan L. Niederauer * Mohamed Elkeiy Chief Executive Officer Liaison Officer NYSE Euronext UNCTAD New York Office United States of America Young Global Leader United States of America

Council Member Kwanza Hall Council District 2 City of Atlanta United States of America

34 35 Global Economic Recovery: How the Poor Can Help Save Capitalism GLOBAL FINANCIAL DIGNITY SUMMIT

Working Group Session

Trey Loughran President, Personal Information Solutions Equifax United States of America

Joseph M. (“Trey”) Loughran is responsible for Equifax’s consumer business that provides credit monitoring, identity management and debt reduction solutions to customers across the U.S. and Canada. Promoted to this position in December 2009, Loughran previously led the company’s corporate development efforts, including leading global mergers and acquisitions and the company’s business expansion in new international markets including Russia and India.

Jan Rielaender Economist Organisation for Economic Co-operation and Development (OECD) France

Jan Rielaender joined the OECD Development Centre in 2011 as Economist at the Development Centre’s Europe, Middle East and Africa Desk, where he is heading the Desk’s work on inclusive growth and employment. Jan is the lead author of the forthcoming 2013 African Economic Outlook (AEO) on structural transformation and natural resources and the 2012 edition on youth employment. In addition Jan is country analyst for Egypt.

Suneet Singh Tuli Chief Executive Officer Datawind Ltd. United Kingdom

Suneet Singh Tuli is the founder and CEO of DataWind Ltd., responsible for its overall vision, strategy and execution. He has 23 years of experience as a serial entrepreneur, having previously launched two successful companies that conducted Initial Public Offerings (IPOs) on the NASDAQ stock market. At DataWind and previous ventures, patented technologies were created to develop scanning, printing and imaging products that set world records in both price and performance.

36 37 GLOBAL FINANCIAL DIGNITY SUMMIT

1:30PM - 3:00PM The Power of Good Credit (Growing jobs in emerging markets)

The past decade has brought remarkable changes in the ‘power of credit’ and the emerging jobs market. A monumental shift in the economic balance of power is already changing how and where we conduct business, including the fact that emerging markets have now emerged as integral players in the world economy.

As economic growth has slowed in the US and Europe, over the past decade, it is critical for exporting businesses to understand the opportunities and challenges that these “new” markets provide.

Small businesses remain important in the new economic era because they are a crucial source of jobs, employing about half of all workers, according to the Bureau of Labor Statistics. Studies however reveal that small business growth is lagging based on a variety of challenges, leaving a significant employment gap – challenges such as limited access to credit and finding skilled workers.

This workshop explores the combination of new technologies and the innovation small business can introduce to the global economy.

Co-Chairs Ron Busby, Sr. David Smith Trey Loughran President Senior Vice President, Commercial President, Personal Information U.S. Black Chamber, Inc. Banking Solutions United States of America The PNC Financial Services Group Equifax United States of America United States of America Bruce Cohen Senior Partner, Private Debt Group Barry Wides Jan Rielaender Chief Operating Officer, Ares Deputy Comptroller, Community Affairs Economist Commercial Real Estate Corporation Office of the Comptroller of the Organisation for Economic Co-operation Ares Management, LLC Currency and Development (OECD) United States of America United States of America France Craig Hudson Suneet Singh Tuli President and Chief Executive Officer Chief Executive Officer Summitt Consulting Datawind Ltd. United States of America United Kingdom Brian McGowan Session Leaders President and Chief Executive Officer Carlton Brown InvestAtlanta President United States of America Clark Atlanta University United States of America

36 37 Global Economic Recovery: How the Poor Can Help Save Capitalism GLOBAL FINANCIAL DIGNITY SUMMIT

Working Group Session

Secretary John Dalton President, Housing Policy Council The Financial Services Roundtable United States of America

John H. Dalton, former Secretary of the Navy, joined The Financial Services Roundtable in January 2005 as President of the Housing Policy Council to guide the expansion of the Council and its public policy agenda to the Administration and Congress. HPC was formed in May 2003, and is the premier forum for leaders of the financial services industry to positively influence issues in the housing policy arena. Thirty-one member companies comprise the HPC.

Ed Jennings Southeast Regional Administrator U.S. Department of Housing and Urban Development (HUD) United States of America

Prior to accepting the appointment as the HUD Southeast Regional Administrator, Jennings service in the Florida House garnered several awards including being named one of Florida Trend Magazine’s Top Seven Freshman in the Legislature, and Affordable Housing Advocate of the Year. Throughout his legislative career, he served on various committees including the Vice Chair of Community Colleges and Workforce Development; Commerce Council; Transportation and Economic Development.

Geri Thomas President, Georgia Market Bank of America United States of America

Geri Thomas is global diversity and inclusion executive and Georgia market president for Bank of America. She serves as the chief strategist and leader for diversity and inclusion globally and serves on the bank’s Global Diversity & Inclusion Council. As Georgia market president, Thomas is responsible for driving business integration opportunities across Georgia to grow market share and deliver the full power of Bank of America to individuals, companies and institutional investors.

38 39 GLOBAL FINANCIAL DIGNITY SUMMIT

1:30PM - 3:00PM Building Wealth through Homeownership, Post Crisis

Homeownership continues to be an essential and driving force in America today. The current financial services market and the real estate market, suggests that there may never be a better time for Americans to pursue homeownership. As America continues to emerge from it’s recent recession, homeownership opportunities have become more accessible to the poor and underserved.

But even as the mortgage cleanup continues, a new window of opportunity is presenting itself for players who previously may have stayed on the sidelines. A sizable vacuum has been created amid the collapse of the securitization market, the exit of hundreds of small mortgage companies and brokers, and the distractions of forced mergers amongst the biggest players in the market.

Regional banks are particularly well positioned to capitalize on this situation. The competitive advantages include; a rediscovered status as trusted providers, deeper market knowledge and customer ties, and dense distribution systems within desirable regional markets. The two main growth opportunities include cross-selling mortgages to established banking customers and selectively acquiring new mortgage customers situated within the franchise footprint.

Opportunities in today’s market include but are not limited to; low mortgage rates, flexible mortgage terms, a favorable buyer’s real estate market and a steady and ample supply of real estate product. Historically it is well known that market conditions can and will change. This data serves to add to the urgency of making homeownership opportunities available to the poor and underserved. Despite the housing downturn, Americans, as a whole continue to place high value on owning a home.

Co-Chairs Thomas Boyd Cy Richardson Secretary John Dalton Dean, School of Business and Management Senior Vice President, Economics and President, Housing Policy Council Kaplan University Housing Programs The Financial Services Roundtable United States of America National Urban League United States of America United States of America Marie Chung Ed Jennings Principal Tom Swanson Southeast Regional Administrator Modern Group of Companies Retail Regional Sales Manager U.S. Department of Housing United States of America Wells Fargo Home Mortgage and Urban Development (HUD) United States of America United States of America Ceasar C. Mitchell City Council President Landon Taylor Geri Thomas City of Atlanta Vice President, Market and President, Georgia Market United States of America Business Development Bank of America CoreLogic United States of America Walter Mix, III United States of America Managing Director Session Leaders Berkeley Research Group LLC Loretta Abrams United States of America Senior Vice President, Corporate Sustainability HSBC Catherine Pugh United States of America President-Elect (Senator) National Black Caucus of State Gary Beasley Legislators CEO and President United States of America WayPoint Homes United States of America 38 39 Global Economic Recovery: How the Poor Can Help Save Capitalism

When the community works together, the community works. A healthy, vibrant community banks on the participation of its members. And the more diverse their backgrounds, experiences and skills, the more interesting and unique their solutions.

Bank of America is proud to support HOPE GLOBAL FINANCIAL DIGNITY SUMMIT for their leadership in creating common goals while nurturing self-empowerment.

Visit us at bankofamerica.com

SunTrust proudly supports Operation HOPE in our shared commitment to financial well-being.

40 GLOBAL FINANCIAL DIGNITY SUMMIT

General Plenary Session

3:30PM - 4:45PM Financial Inclusion in Emerging Markets Around the World

Featuring respected international corporate leaders, the Global General Plenary Session will discuss how financial inclusion systems in emerging markets from around the world are having a positive impact in helping individuals and families to access and use appropriate, formal financial products. Each esteemed speaker will cover innovative financial inclusion best practices, emerging trends and issues affecting the availability and affordability of financial services around the world.

Moderator Karim Hajji Sean Cleary Chief Executive Officer Executive Vice-Chair Casablance Stock Exchange FutureWorld Foundation Morocco South Africa Lord Michael Hastings Speakers Global Head of Citizenship Hasan Shakib Al Jabri KPMG International Chief Executive Officer United Kingdon SEDCO Capital Saudi Arabia Dr. Kingsley Chiedu Moghalu Deputy Governor The Honorable Sheila Bair Central Bank of Nigeria Former Chairman Nigeria Federal Deposit Insurance Company (FDIC) United States of America

Luiz Edson Feltrim Deputy Governor Banco Central do Brasil Brazil

40 41 Global Economic Recovery: How the Poor Can Help Save Capitalism

Sean Cleary Executive Vice-Chair Future World Foundation South Africa

Sean Cleary is Executive Vice-Chair of the Future World Foundation, and a member of the Board of Abraaj Capital Holdings, the International Foundation for Electoral Systems and the Carbon War Room. He chairs Operation HOPE’s Global Advisory Board.

He serves as chairman of Strategic Concepts (Pty) Ltd, managing director of the Centre for Advanced Governance, chairman of Atlantic Holdings (Pty) Ltd, vice chairman of Meridian Worldwide LLC, a member of the Advisory Board of Abraaj Capital Limited and a director of companies.

He served in the South African Navy on the staff of the Commander Maritime Defence before commencing a diplomatic career in the Middle East, USA and Namibia. As chief director in Namibia in the mid-1980s, he initiated negotiations between all political parties, the release of political prisoners and the adoption of a Bill of Rights, paving the way for independence.

Hasan AlJabri Chief Executive Officer SEDCO Capital Saudi Arabia

Hasan AlJabri has been a major player in investment banking and corporate finance for over 27 years holding leading positions in two of Mena region’s most influential financial institutions; NCB Group and SAMBA. His achievements have driven these institutions to become leaders in corporate finance, corporate banking and investment management. He leads SEDCO Capital that manage and advise on investments both locally and internationally in different asset classes including private equity, public equity and global real-estate whilst ensuring that all these investments comply with the challenging Shari’a guidelines, spear heading the way into ethical investment solutions.

Hasan is a founding partner in several successful businesses, in mortgage finance (Dar Al Tamleek, the leading mortgage finance house in the Kingdom of Saudi Arabia), health care (MPS), Microfinance (Ibdaa Bank), IT (ICC) and real estate development (Diyar Al Khayyal).

42 GLOBAL FINANCIAL DIGNITY SUMMIT

The Honorable Sheila Bair Former Chairman Federal Deposit Insurance Company (FDIC) United States of America

Sheila C. Bair served as Chairman of the Federal Deposit Insurance Corporation from June 2006 through June 2011. She presided over one of the most tumultuous periods in the history of the nation’s banking system, working to bolster public confidence and financial system stability. She has been a leading advocate and innovator of policies to end the doctrine of too-big-to-fail and taxpayer bailouts.

Ms. Bair continues her work on financial policy issues as a Senior Advisor to the Pew Charitable Trusts, and as the Chairman of the Systemic Risk Council, a public interest group of prominent former government officials and financial experts which monitors progress on financial reform. She writes a regular column for Fortune Magazine and is the author of the New York Times Best Seller, Bull by the Horns: Fighting to Save Main Street from Wall Street, and Wall Street from Itself.

Luiz Edson Feltrim Deputy Governor Banco Central do Brasil Brazil

Since June 2012, Mr. Feltrim has served as Deputy Governor for Institutional Relations and Citizen- ship at Banco Central do Brasil. He received his undergraduate degree in Mathematics at Faculdade de Filosofia, Ciências e Letras de Presidente Prudente in 1974.

During his long career at the Central Bank, Mr. Feltrim held positions such as Executive Secretary, Head of the Financial System Organization Department and Deputy Head of the Financial System Organization Department.

Mr. Feltrim is a member of an Inter-Ministerial Task Force on cooperativism, as well as the Task Force on Microfinance within the Ministry of Finance.

42 43 Global Economic Recovery: How the Poor Can Help Save Capitalism

Karim Hajji Chief Executive Officer Casablance Stock Exchange Morocco

Karim Hajji started his career in a U.S. company in 1983 after earning an MBA from New York University and graduating from ‘Institut d’Etudes Politiques de Paris’. Starting as a financial analyst, he evolved into various financial management positions in the U.S. then in Italy and Switzerland.

Mr. Hajji joined in 1991 the ONA Group in Morocco as advisor to the Chairman and managed affiliates in Monaco and France before becoming Group CFO.

He then moved on to create an investment bank, Atlas Capital Group (ACG), which he managed until late 2008.

Mr. Hajji was appointed CEO of the Casablanca Stock Exchange in April 2009 after selling his stake in ACG.

Lord Michael Hastings Global Head of Citizenship KPMG International United Kingdon

Michael Hastings is KPMG International’s Global Head of Corporate Citizenship. He was previously the BBC’s Head of Public Affairs 1996 to 2003 then the first Head of Corporate Social Responsibility 2003 to 2006.

Michael is a non-executive Director of British Telecom (on the Board for Responsible and Sustainable Business) and a Trustee of the Vodafone Group Foundation. He first represented KPMG International on the Global Corporate Citizenship Committee of the World Economic Forum 2008 to 2010 and was a Board Director of the Global Reporting Initiative (GRI) 2010 to 2012. In 2009 he became a Member of the World Economic Forum’s Global Council on Diversity and Talent, in 2010 served on the ‘Global Agenda Council on the Next Generation’ and in 2011 became a member of the World Economic Forum’s Global Agenda Council on the Role of Business. In 2012 he accepted the invitation to become Vice Chairman of the WEF Agenda Council – the Future of Civil Society.

Michael is Chairman of Millennium Promise UK and a member of the global Millennium Promise Board. He is also Vice Chairman of Business in the Community’s International Leadership Board.

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Dr. Kingsley Chiedu Moghalu Deputy Governor Central Bank of Nigeria Nigeria

Dr. Kingsley Chiedu Moghalu is the Deputy Governor of the Central Bank of Nigeria in charge of Financial System Stability. He is a member of the President of Nigeria’s National Economic Management Team (NEMT). Dr. Moghalu was the Founder and President of Sogato Strategies S.A., a global strategy and risk management consulting firm with headquarters in Geneva, Switzerland, and previously worked for the United Nations for 17 years in legal, strategic planning, development finance and executive management functions at duty stations in New York, Cambodia, Croatia, Tanzania and Switzerland.

Dr. Moghalu obtained his Ph.D. in International Relations at the London School of Economics (LSE), the M.A. from The Fletcher School of Law and Diplomacy at Tufts University, USA, and the LL.B. from the University of Nigeria, Nsukka. He also holds the International Certificate in Risk Management from the Institute of Risk Management, UK, and is an alumnus of executive education programs at Harvard Business School, the Harvard Kennedy School of Government, and the International Monetary Fund (IMF) Institute.

Kingsley Moghalu is the author of three books including Emerging Africa: How the Global Economy’s ‘Last Frontier’ Can Prosper and Matter, and numerous articles in academic journals, newspapers and magazines. He has been frequently interviewed for CNN Television, BBC World TV and CNBC Africa.

44 45 THERE’S A BANK THAT STILL REMEMBERS WHO IT WORKS FOR.

Proud sponsor of Operation HOPE.

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General Plenary Session

3:30PM - 4:45PM Human Dignity

Inspired by the third and most unfinished component of Dr. Martin L. King, Jr.’s work with the Poor People’s Campaign, the 2013 HOPE Global Financial Dignity Summit will bring domestic and global leaders together representing the public, private and faith based sectors to share best practices on “Where do we go from here?”

Dr. Martin L. King, Jr. traveled to Norway in December, 1964, a little less than 50 years ago, to receive his Nobel Peace Prize for his work in and global impact of civil rights. In Atlanta, Crown Prince Haakon will sit ‘in conversation’ with both Dr. King’s daughter, Rev. Dr. Bernice A. King, and Dr. King’s chief strategist in the movement who was also there in Norway, now Ambassador Andrew Young.

Moderator Dr. Bernice A. King Soledad O’Brien Chief Executive Officer Journalist and Chief Executive Officer The King Center Starfish Media Group United States of America United States of America Ambassador Andrew Young Speakers Chairman John Hope Bryant The Andrew Young Foundation Founder, Chairman and Chief United States of America Executive Officer Operation HOPE, Inc. United States of America

H.R.H. Crown Prince Haakon of Norway Global Dignity Co-Founder Norway

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Soledad O’Brien Journalist and Chief Executive Officer Starfish Media Group United States of America

John Hope Bryant Founder, Chairman and Chief Executive Officer Operation HOPE United States of America

A natural entrepreneur, life as businessman for young John Hope Bryant began with a modest but life changing $40 investment by his mother in his very first business idea, at the age of 10 in Compton, California. Bryant is today responsible for more than $1.5 billion of private capital supporting low-wealth home ownership, small businesses, entrepreneurship and community development investments through Operation HOPE in under-served communities across the U.S., as well as investments in financial literacy programs and financial dignity education from South Africa to Morocco, to Saudi Arabia.

Author of Inc. Magazine-CEO READ business bestseller LOVE LEADERSHIP: The New Way to Lead in a Fear-Based World (Jossey-Bass, 2009), Bryant remained on the business bestseller list for a total of 18 months, and today Bryant is the only bestselling business author in America who happens to also be African-American.

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H.R.H. Crown Prince Country of Norway Norway

His Royal Highness is heir to the Norwegian throne and son of His Majesty King Harald and Her Majesty Queen Sonja. He served in the Royal Norwegian Navy and graduated from the Norwegian Naval Academy in 1995. The following year, he served on board a patrol boat. He holds a BA in Political Science from the University of California at Berkeley and a Master’s in Development Studies from the London School of Economics.

He also attended the Foreign Ministry’s one-year trainee course. The Crown Prince has an extensive number of official engagements in Norway. He is patron of various Norwegian associations, including the Norwegian International Film Festival, the Norwegian Asthma and Allergy Association and Stavanger Symphony Orchestra. The Crown Prince is Goodwill Ambassador for the United Nations Development Programme, where he particularly focuses on promoting the Millennium Developmental Goals.

Dr. Bernice A. King Chief Executive Officer The King Center United States of America

Bernice A. King (Be A King) is nationally and internationally known as one of the most powerful, motivating and life-changing orators and speakers on the circuit today. Bernice leaves her audiences speechless and challenges people to RAISE THE STANDARD. Born the youngest daughter of the late Coretta Scott King and Dr. Martin Luther King, Jr., Bernice began her oratorical journey when she spoke in her mother’s stead at the United Nations at age 17.

Over the years, she has had the occasion to speak in such places as The White House, DuPont Corp., Warner-Lambert Corporation, AT&T, NIKE, USANA Health Sciences, University of Toledo, Xavier University, University of North Carolina, Duke University, Pepperdine University, Department of Defense, Salvation Army, and in such places as Sydney, Australia, Lubeck, Germany, Auckland, New Zealand and South Africa to name a few. In the summer of 2000, she narrated the “Lincoln Portrait” along with a symphony orchestra in Keil, Germany at the Schleswig-Holstein Musik Festival.

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Ambassador Andrew Young Chairman Andrew Young Foundation United States of America

Ambassador Young’s vision of advancing economic development with private sector involvement was honed during comprehensive leadership positions in public service and private industry. His varied background provides GWI clients with a uniquely qualified advisor who has a global perspective on business expansion. Ambassador Young has served as United States Ambassador to the United Nations and as Co-Chair of the Atlanta Committee for the Centennial Olympic Games. He served two terms as Mayor of Atlanta, one of the fastest growing cities in the world, was elected Congressman three times, and is a leading figure in the civil rights movement. He currently serves on the Boards of several Fortune 500 companies and was appointed by President Bill Clinton to Chair the $100-million Southern Africa Enterprise Development Fund. Ambassador Young is on the National Security Council Advisory Board, and remains active in numerous charitable activities and organizations.

50 thankyou

Governor Tim Pawlenty The Financial Services Roundtable THIRTY MILLION DOLLARS The Financial Services Roundtable members have cumulatively provided $30 million dollars of financial support to the work of Operation HOPE.

HOPE Financial Dignity Center, Ebenezer opened on November 14, 2012. The Founders from the Financial Services Roundtable include:

LPL Financial State Farm Insurance MasterCard SunTrust Bank Wells Fargo

The Financial Services Roundtable members supporting Operation HOPE include:

Allstate CIT Group Inc. Mutual of Omaha Insurance Company Ares Citibank N.A. One West Foundation Assurant Comerica RBC Bank Banco Popular E*TRADE Regions Bank Bank of America GE Capital Corporation State Farm Insurance Bank of New York Mellon Honda Financial Services State Street Bank of the West HSBC SunTrust Bank BB&T ING Toyota BMO Harris Bank JPMorgan Chase U.S. Bank Charles Schwab LPL Financial Union Bank Chubb M&T Bank Wells Fargo MasterCard

For more information on the HOPE Financial Dignity Center, Ebenezer, including results, please visit www.operationhope.org/hopecenter.ebenezer

50 for your support Global Economic Recovery: How the Poor Can Help Save Capitalism

Sponsors DIAMOND

GOLD

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Sponsors DIAMOND SILVER

GOLD

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Sponsors BRONZE

Exhibitors Stakeholder Sponsors

Consumer Financial Protection Bureau Arthur Blank Foundation Federal Deposit Insurance Company Casey Family Programs United Way of Metropolitan Atlanta New York Stock Exchange U.S. Small Business Administration Georgia-Pacific U.S. Office of the Comptroller of the Currency

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Sponsors We Thank our In-Kind Supporters and Media Partners

Stakeholder Sponsors

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Acknowledgements

The Baker Group, Inc. Operation HOPE HOPE Summit Interns Tammy Dickerson, CMP Juana Alba (Rosales) Lamontrey Allen Carlotta Baker Leslie Alessandro Gabrielle Arrington DeLease Brown James Bailey Hakeem Clark Brytani Garnett Bernard Bable Chelsea Crouch Rhonda Phillips David Bell Francis Ellis Judy Neyman Oliver Bell Agustin Garcia Shannon Campbell Te’Andra Gousse EpicenterConsulting Debra Collins Sigourney Harrington Clark Valberg Tyrone Cosey LaShaun Harvey Ryan Jeffords Susan Davis Schillica Howard Sophia Lucero Tara Dennis Dustin Jackson Rachael Doff Anna Jones Miller Hawkins Productions Evelyn Ducoulombier Nicole King Jill Hawkins Mary Hagerty Ehrsam Arman Lakes Natasha Eldridge Stephanie Lee Primerica Charmela Freeman Ashley Manago Jeff Fendler Kristina Hale Jack Markwalter Margaret Halbert Jill Hawkins Kenya Mathias Larry Harmon Walter Jackson Nicholas Mensah Tim Davis Sherry Tate John Edward Minta Ivette Marina Francis Mugabe Rod McGrew Neia Ahmed Omer Ilya Monroe Briana Savage Katelyn Norris Samantha Schikowski Lucas Turner Owens Ky’ Sean Smith Jena Roscoe Joshua Tillman Latresa McLawhorn Ryan Paul Townsend Jackie Starr Tierra Tucker Lauren Stewart Sevan Torossian Lance W. Triggs William “Bill” Walbrecher Rochelle Zawodny

CoVision Marriott Gateway Airport Hotel Fern Exposition and Event Services Proof in the Pudding Georgia International Convention Center Tech 2000, Inc. Kalliope Concepts Tech Rentals, Inc.

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About Operation HOPE

Banking on Our Future (BOOF): Banking on Our Future (BOOF) elevates the dignity, hope, and economic self-sufficiency of people in low-wealth communities through financial literacy. BOOF empowers youth in low-income and at-risk communities by equipping them with essential financial literacy tools and knowledge. BOOF is delivered to youth ages 9-18 in schools and community-based organizations in thirteen major U.S. markets: Atlanta, Baltimore, Chicagao, Denver, Detroit, Los Angeles/Orange County, Miami, New Orleans, New York City, Philadelphia, Portland, the San Francisco Bay Area and Washington D.C. This award-winning program utilizes a five-module curriculum: “A Course in Dignity” empowers youth around the importance of bringing dignity to their lives and to those around them; “Basics of Budgeting” introduces youth to the tools of money management; “Get Smart About Banking” discusses student’s awareness of the economic environment and financial overdraft fees, debit cards and other key aspects of managing products and services that can help a student reach his or her goals. a banking relationship; “Fundamentals of Credit” covers the The second phase is delivered over the student’s undergraduate responsible ways of using credit cards and loans and “Introduction career and includes six modules, with two consisting of students to Saving and Investing” discusses tools for building wealth. Since exploring how their families modeled financial practices and their it’s founding in 1996, BOOF has educated and inspired over 726,000 own financial personality type. Subsequent modules discuss the youth in the United States with financial education and dignity. student’s financial life after college, his or her first major purchases, the importance of budgeting and the goal of giving back financially Banking on Our Future College Edition (BOOF CE): As of 2012 there to one’s college community. BOOF CE is focused on helping students were thirty seven million Americans with student loan debt. This make positive, informed choices regarding debt and spending—and outstanding debt exceeded $1 trillion for the first time in March thrive in a difficult economy. This dynamic program has educated 2012. BOOF CE empowers college students, mainly attending and empowered over 15,000 college students in 28 colleges and Historically Black Colleges and Universities, with the tools to universities. manage their current expenses and debt as well as develop skills for making solid financial choices. The program explains how to best HOPE South Africa (HOPE SA): The vision of Operation HOPE South use financial products and services as well as provides a preview of Africa (HOPE SA) is to reach every South African youth and adult the student’s financial responsibilities after they graduate. BOOF CE (especially women) through Banking on Our Future (BOOF) and consists of two phases. The first delivered is delivered at freshmen HOPE Business In A Box (HBIAB). These award-winning programs orientation and outlines four components of financial literacy: drive financial dignity and economic empowerment. HOPE SA has clarity about goals related to money, attitudes toward money, the experienced tremendous success since opening in 2007 by educating and empowering over 50,000 youth and adults. Over 2,200 volunteers have been trained as HOPE Corps members to deliver HOPE SA programs, and ultimately financial dignity, to previously disadvantaged communities throughout South Africa in KwaZulu/ Natal, Western Cape, Eastern Cape, Limpopo, Mpumalanga, Northern Cape and the Northwest Province. This reach has been made possible by valuable strategic partnerships like the one with the Peace Corps in South Africa.

HOPE Business in a Box (HBIAB): What if we could reconnect the power of aspiration with the power of education in our children’s lives? What if they could get a financial literacy course and a course in dignity, connected with a primer course in entrepreneurship? They could select from 25+ businesses that can be started for $500 or less, pitch their idea for this business in front of a live audience of role

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models from their community, get a HOPE Business In A Box (HBIAB) Youth Entrepreneurship Grant, a business role model, and even a savings account--how would that change their lives? How would that bring the power of aspiration and imagination, and hope back to their educational experience? HBIAB does just this by delivering basic knowledge of financial and entrepreneurial principles while sparking entrepreneurial spirit and helping students to create their own small businesses. The nine-week HBIAB curriculum consists of the Banking on Our Future classes followed by four entrepreneurial education modules: “The Basics of Business”, “Developing Your Business Idea”, “Developing a Financial Plan for Your Business” and “Communication and Public Speaking Skills”. HBIAB Pitch Competitions are held in each participating school and help select up to the ten most viable business ideas presented by the young participants. The competition winners are then enrolled in a ten- week Role Model Empowerment Program, where business leaders HOPE Financial Dignity Centers/HOPE Inside: Operation HOPE from the local community assist the winners in developing and (HOPE) believes that a community empowered with their own writing a business and marketing plan. The winners are also eligible sense of financial dignity asks more good questions, demands to receive a business start-up grant ranging from $50 - $500. HBIAB better products and services, is more aspirational, and positions currently operates in Atlanta, Denver, Los Angeles and Oakland, themselves as an upwardly mobile emerging market for the future. with plans to expand to additional cities during the 2013-14 school An empowered community is a community filled with economic year. Schools participating in the HBIAB initiative are afforded the opportunity. HOPE Financial Dignity Centers (HOPE Centers) and opportunity to take part in the annual Gallup-HOPE Index, a tool HOPE Inside locations provide this financial empowerment. There for measuring hope, well-being, engagement, financial literacy and are currently nine HOPE Centers and HOPE Inside locations across economic energy among young people ages 9 -18, launched through the United States that feature a broad array of programs. These an exclusive 100-year commitment from Gallup, Inc. dynamic programs include adult financial education workshops and one-on-one counseling on credit and money management, HOPE Corps: Operation HOPE’s (HOPE) dedicated cadre of 20,000 home ownership, foreclosure prevention, small business and HOPE Corps volunteers are the pillars of HOPE’s programs and entrepreneurial training, small business technical assistance, services. HOPE Corps members facilitate the delivery of BOOF access to capital for prospective home and business owners and and HBIAB curricula, breaking down their knowledge of banking, business-oriented computer and Internet access and instruction. credit, investments and entrepreneurship into terms that youth can HOPE’s innovative 700 Credit Scores Communities program delivers understand and utilize immediately. HOPE Corps members serve intensive one-on-one and group credit counseling and education as HBIAB business role models, assisting the pitch competition with the goal of helping individuals and entire communities winners with shaping business and marketing plans to help them raise their average credit scores to above 700. Doing so provides successfully launch their businesses. These HOPE Corps members greater access to capital for purchasing homes and starting small embody wise financial behavior and the benefits of pursuing higher businesses, as well as improving individual job seekers’ chances education for youth. HOPE Corps members also provide workshops for employment. The new HOPE Inside model takes HOPE Center for adults from low- and moderate-income communities at HOPE services to locations where people live, work and shop, allowing Centers and HOPE Inside locations, while others facilitate financial HOPE to serve more people in more places. HOPE Inside locations disaster preparation workshops and assist survivors of disasters operate inside an existing bank branch, credit union, retail business through HCA. HOPE Corps members do more than volunteer in or community-based organization location, offering a select menu order to educate and support their community; they inspire them of services delivered by between one and four employees. This to achieve their dreams. Become a HOPE Corps member yourself innovative model is helping HOPE spread financial dignity across and be a hero in your community. Visit www.operationhope.org/ the United States. volunteer.

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HOPE Coalition America (HCA): HOPE Coalition America (HCA) is happen without start-up business creation, which is where most the only financial emergency preparedness and recovery service jobs come from. Referencing all jobs, 99 percent come from small in the country. Through partnerships with industry leaders in a businesses with 500 employees or less, and half of all jobs come wide range of industries spanning banking, financial services, from businesses with 100 employees or less. Gallup and Operation insurance, social and community services, we provide financial and HOPE (HOPE) believe that the thirty million youth grades, 4 – 12, economic assistance to represent the strength of our nation moving forward. America 2020 those affected by natural is HOPE’s national initiative dedicated to dramatically reducing the disasters. HCA has offered high school dropout rate by utilizing programs such as HOPE Business services to individuals In A Box (HBIAB) to engage students in education and encourage and small businesses them to graduate from the 12th grade and pursue higher education; recovering from 38 large- and to unlock the entrepreneurial energy currently lying dormant in scale disasters ranging the vast majority of America’s thirty million middle school and high from the September 11, school students. The overarching goal of America 2020 is to connect 2001 attacks, Hurricane education to opportunity, empowering youth to be our nation’s next Katrina, Hurricane Sandy and now to the recent Colorado floods. generation of job creators and business builders while igniting and Since 2001, HCA has provided assistance to over 500,000 individuals, sustaining long-term economic energy that benefits not just citizens partnering with FEMA, the U.S. Department of Homeland Security of the United States, but all members of the global community. and the American Red Cross as an exclusive partner and responder. HCA delivers immediate financial guidance and long-term recovery Project 5117: Project 5117 is a revolutionary approach to increasing services including case management, empowering survivors to the ratio of business role models and business internships from develop financial stability and come back stronger post disaster. As today’s national average of 7 percent (Gallup-HOPE Index) to part of Project Restore HOPE, HCA will continue providing disaster 20 percent, and stabilizing the American Dream for millions by financial and economic recovery services to individuals and small empowering adults and families to raise their credit scores to 700 by businesses impacted by Hurricane Sandy in New York and New the year 2020. Project 5117 will empower five million youth with Jersey through December 2014. a new level of financial literacy through HOPE’s unique financial dignity education programs, providing both basic consumer HOPE Fellowship, Internship and Loaned Executive Program protection education for a generation and encouraging youth to (FILE): Operation HOPE’s Fellow, Intern and Loaned Executive (FILE) stay in school. One million of these students will become future program works to empower and develop the next generation of entrepreneurs and local job creators through HOPE Business In A leaders to pursue careers that will create global economic and Box (HBIAB) Academies, sponsored through a partnership with the social justice. HOPE is developing a cadre of young leaders ready Gallup Organization. To achieve the goal of increasing credit scores to work together across HOPE departments to successfully grow to a bankable level (700 credit score), Project 5117 envisions the our financial dignity work and the ‘Silver Rights’ movement. deployment of one thousand HOPE Inside financial empowerment HOPE’s fellowships and internships offer exceptional young men centers throughout America. and women the opportunity to acquire skills and build vital social networks that will enhance their career and their effectiveness as HOPE Global Initiatives leaders. The FILE program provides these accomplished and highly (HGI) : HOPE Global motivated young adults with first-hand experience in the world of Initiatives manages economic empowerment while also providing tools to encourage the our efforts to reach development of personal leadership styles. HOPE Fellows include underserved communities both summer fellows who join the HOPE Team for approximately worldwide and improve the ten weeks and traditional fellows who spend six – twelve months quality of life in developing with HOPE. HOPE Interns receive many of the benefits HOPE countries through economic Fellows enjoy and range from exceptionally motivated high school empowerment. In 2007, Operation HOPE began its expansion into students to college undergraduates. The FILE Program also utilizes South Africa. We’ve mobilized local volunteers to bring financial the expertise of former and current executives living in its target literacy to children and communities throughout the country. Since markets. The most common ‘loaned executives’ at HOPE are Faculty then, we have expanded our reach to Morocco, Saudi Arabia and the Fellows, professors who consult and collaborate on HOPE projects United Arab Emirates with contextualized curriculum specifically in the department where their scholarly focus aligns. designed to incorporate the local financial systems and culture of their country. Through Global Dignity, we have empowered over America 2020: In order for America to win the future, we need 1,000,000 youth in more than 50 countries around the world with to continue to be the economic leader of the world. That will not messages of dignity and respect. 58 59 summit.operationhope.org

www.operationhope.org

@operationhope #HOPESummit