2017 BMW 3 Series, 5 Series & 7 Series New Vehicle Limited Warranty

More about BMW New Vehicle Limited Warranty

2017 bmwusa.com BMW 3 Series, 1-800-334-4BMW 5 Series & 7 Series

01 00 2 152 193

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45978_2407709.indd 1 9/19/16 10:38 AM Owner/Driver Information:

Name ______

Address ______

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Owner/Driver Telephones:

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Home ______

Model ______BMW 3 Series, 5 Series & 7 Series Year______2017

VIN

Retail/In-Service Date ______

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Table of Contents Page 2017 Model YearVehicles ...... 1 Overview of BMW Limited Warranties ...... 1 New Vehicle Limited Warranty for Passenger Cars and Light Trucks — 2017 Models (Valid Only in the U.S.A. including Puerto Rico) ...... 2 Warrantor ...... 2 Warranty Begins ...... 2 Warranty Period ...... 2 Warranty Coverage ...... 2 Safety Belt Warranty — Kansas ...... 2 High-Voltage Lithium-Ion Battery Limited Warranty (330e, 740e xDrive) ...... 2 Other Items ...... 2 General ...... 3 Limited Warranty — Rust Perforation 2017 Models ...... 4 What is not covered ...... 4 Federal Emissions System Defect Warranty (Valid Only in the U.S.A. including Puerto Rico) ...... 5 What is not covered ...... 6 General ...... 6 Federal Emissions Performance Warranty (Valid Only in the U.S.A. including Puerto Rico) ...... 7 General ...... 8 California Emission Control Warranty Statement* Your Warranty Rights and Obligations ...... 9 Manufacturer’s Warranty Coverage: ...... 9 Owner’s Warranty Responsibilities: ...... 9 California Emission Control System Limited Warranty* ...... 10 What is not covered ...... 12 General ...... 12 California Emission Warranty Parts List ...... 13 2017 Model Year SULEV (PZEV) Vehicles ...... 25 California Emission Warranty — SULEV (PZEV) ...... 25 California Emission Control Warranty Statement SULEV (PZEV)* Your Warranty Rights and Obligations ...... 25 Manufacturer’s Warranty Coverage: ...... 26 Owner’s Warranty Responsibilities: ...... 26 California Emission Control System Limited Warranty SULEV (PZEV)* ...... 26 What is not covered ...... 28 General ...... 28 Tire Warranty Statement ...... 28 12VoltBatteryCare* ...... 29 High-Voltage Lithium-Ion Battery Care and Repairs ...... 29 JOBNAME: 2407709_3-5-7_Warr B PAGE: 2 SESS: 2 OUTPUT: Thu Sep 8 13:01:49 2016 /tweddle/bmw/service-warranty/2407709_3-5-7_Warr/tofc

Page Corrosion Protection ...... 29 Restoring corrosion protection ...... 30 Underbody maintenance ...... 30 Gasoline Engines — Fuel Quality ...... 30 Diesel Engine — Fuel Requirement ...... 30 Notice ...... 32 Correcting, Updating or Changing Vehicle-Related or Ownership Information ..... 32 Exporting Your BMW Vehicle ...... 32 Customer Assistance Information ...... 33 Customer Assistance — Notification ...... 33 BBB Auto Line ...... 35 California Residents ...... 36 Special Programs ...... 38 BMW Roadside Assistance ...... 38 BMW Roadside Assistance Smartphone Application ...... 38 Owner’s Eligibility ...... 38 Getting Started ...... 38 Calling For Assistance ...... 38 Services ...... 39 Dispatch Service ...... 39 On-Site Assistance ...... 39 Lock-Out ...... 39 Towing Service ...... 39 Sign-and-Drive ...... 40 Trip Interruption Benefits ...... 40 Car Rental Discounts ...... 40 Exclusions ...... 40 JOBNAME: 2407709_3-5-7_Warr B PAGE: 1 SESS: 117 OUTPUT: Thu Sep 8 13:01:49 2016 /tweddle/bmw/service-warranty/2407709_3-5-7_Warr/text

2017 Model Year Vehicles Series Body Style Models 3 Series Sedan 320i, 320i xDrive, 328d, 328d xDrive, 330e, 340i, 340i xDrive Sports Wagon 328d xDrive Gran Turismo 340i xDrive 5 Series Sedan 540i, 540i xDrive Gran Turismo 535i, 535i xDrive, 550i xDrive 7 Series Sedan 740i, 740i xDrive, 740e xDrive, 750i, 750i xDrive, M760i, BMW ALPINA B7 xDrive 3 Series SULEV (PZEV) Sedan 330i, 330i xDrive Sports Wagon 330i xDrive Gran Turismo 330i xDrive 5 Series SULEV (PZEV) Sedan 530i, 530i xDrive Overview of BMW Limited Warranties

All Emission Related Parts 36 3 years/50,000 Miles

Specific Control Devices 84 7 years/70,000 Miles

SULEV (PZEV) Vehicles**

*The California Emissions Control System Limited Warranty applies to all 2017 U.S.-specification BMW vehicles registered in California, Connecticut, Delaware, Maine, Maryland, Massachusetts, New Jersey, New York, Oregon, Pennsylvania, Rhode Island, Vermont or Washington. **The California Emissions Control System Limited Warranty also applies to 2017 SULEV (PZEV) models registered in Delaware, Oregon, Pennsylvania and Washington. The SULEV (PZEV) models registered in California, Connecticut, Maine, Maryland, Massachusetts, New Jersey, New York, Rhode Island and Vermont have different emissions warranty coverage. The BMW limited warranties apply only to U.S.-specification BMW vehicles and cover eligible warranty repair or replacement work when the warranty service is performed at an authorized BMW center in the United States (including Puerto Rico), subject to all applicable exclusions and/or limitations.

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New Vehicle Limited Warranty for Warranty repairs do not constitute an extension Passenger Cars and Light Trucks of the original limited warranty period for the vehicle or a part thereof. — 2017 Models (Valid Only in the U.S.A. including Puerto Rico) Safety Belt Warranty — Kansas

Warrantor Safety belts are covered under the BMW New Vehicle Limited Warranty for defects in material BMW of North America, LLC (BMW NA) warrants or workmanship for a period of 10 years, during the Warranty Period the 2017 U.S.- unlimited mileage from the date of purchase. In specification BMW vehicles distributed by order to be eligible for this coverage, the vehicle BMW NA or sold through the BMW NA European must be a new car retailed in the State of Kansas Delivery Program against defects in materials or and the repair performed by an authorized BMW workmanship to the first retail purchaser, and center in Kansas. each subsequent purchaser. High-Voltage Lithium-Ion Battery Warranty Begins Limited Warranty (330e, 740e xDrive) Coverage begins on the date of first retail sale or BMW of North America, LLC (BMW NA) warrants the date the vehicle is first placed into service as the high-voltage lithium-ion battery assembly a sales demonstrator, Aftersales Mobility against defects in materials or workmanship for a Program (AMP) Vehicle or company vehicle, period of 8 years/80,000 miles, whichever occurs whichever is earlier. first. Battery performance and durability, including Warranty Period high-voltage lithium-ion batteries, is The warranty period is 48 months or temperature-dependent. While battery capacity 50,000 miles, whichever occurs first, except as increases in higher temperatures, colder noted below. temperatures will lower the battery’s capacity. Extreme high and/or low temperatures may impact the battery’s service life. Warranty Coverage To obtain warranty service coverage, the vehicle Other Items must be brought, upon discovery of a defect in material or workmanship, to the workshop of any Wheel alignment, balancing and wiper blade authorized BMW center in the United States inserts are covered up to the first 2,000 miles on (including Puerto Rico) during normal business the vehicle. hours. Items which are subject to wear and tear or The authorized BMW center will, without charge deterioration due to driving habits or for parts and labor (including diagnosis), either conditions, such as brake pads/linings, brake repair or replace the defective part(s) using new discs, clutch disc, pressure plate, filters, or authorized remanufactured parts. The upholstery, trim and chrome items, paint decision whether to repair or replace said part(s) finish, drive belts, glass, and similar items, is solely the prerogative of BMW NA. Parts for their coverage is specifically limited to which replacements are made become the defects in material or workmanship. property of BMW NA. In all cases, a reasonable Additionally, wood trim and leather time must be allowed for warranty repairs to be upholstery have inherent variations in color completed after the vehicle is received by the and texture, dependent upon being properly authorized BMW center. cleaned and maintained. These items may

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lighten or darken due to age or exposure to Driving over rough or damaged road surfaces, sunlight; this is not a defect in materials or as well as debris, curbs and other obstacles workmanship. can cause serious damage to wheels, tires and suspension parts. This is more likely to Battery performance and durability are temperature-dependent. While battery capacity occur with low-profile tires that provide less increases in higher temperatures, colder cushioning between the wheel and the road. temperatures will lower the battery’s capacity. Be careful to avoid road hazards and reduce Extreme high and/or low temperatures may your speed, especially if your vehicle is impact the battery’s service life. equipped with low-profile tires. What is not covered: Non-genuine BMW Parts — While you may elect to use non-genuine BMW parts for maintenance Remote control transmitter battery replacement. or repair services, BMW NA is not obligated to Damage, including consequential, which results pay for repairs of the non-genuine BMW parts or from negligence, misuse/improper operation of for repairs of any damage resulting from the use the vehicle, improper repair, lack of or improper of non-genuine parts. maintenance, use of improper filters (including oil This warranty shall be null and void for specific filters), environmental influences, flood, accident or fire damage, road salt corrosion, or the use of vehicle components that were previously improper fuel as described in the Owner’s replaced with used or salvaged automobile parts. Manual or contaminated fuel. This warranty shall be null and void if the Damage to the engine, transmission or any odometer has been replaced or altered and the related component caused by improper shifting true mileage on the vehicle cannot be of the transmission. determined, and/or the Vehicle Identification Number (VIN) is altered and/or cannot be Damage to the paint finish due to stone chips, determined. nicks, dents, acid rain, industrial fallout, other environmental influences, and normal This warranty shall be null and void if the vehicle deterioration, such as fading, discoloration, or has been declared a total loss or sold for salvage loss of luster, improper care/repair of “matte” purposes, or if the vehicle has been used in any paint finishes, as well as damage caused by lack competitive event. (Note: For the emission of maintenance, excessive rubbing, the use of performance and defect-related warranties, “null improper cleaners, polishes and/or waxes. and void” only applies when it is determined that Maintenance services and parts when replaced one or more of these situations “directly” caused during maintenance such as spark plugs the vehicle to not comply with an applicable (gasoline engines only), lubricants, fluids, engine emission standard and/or caused the emission- tune-up parts, replacement of filters, coolant, relevant part(s) to fail.) and refrigerant. Modification of the vehicle or installation of any General performance accessories or components These warranties give you specific legal rights, attached to the vehicle which alters the original and you may also have other rights which vary engineering and/or operating specifications or from state to state. which results in damage to the other original components, electrical interference, electrical THE DURATION OF ANY IMPLIED short, radio static, water leaks and wind noise. WARRANTIES, INCLUDING THE IMPLIED Tires are warranted by their respective WARRANTY OF MERCHANTABILITY, IS manufacturer. See the Tire Warranty Statement LIMITED TO THE DURATION OF THE on page 28. EXPRESS WARRANTIES HEREIN.

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BMW NA HEREBY EXCLUDES INCIDENTAL BMW OF NORTH AMERICA, LLC (BMW NA) AND CONSEQUENTIAL DAMAGES, HEREBY EXCLUDES INCIDENTAL AND INCLUDING LOSS OF TIME, INCONVENIENCE, CONSEQUENTIAL DAMAGES, INCLUDING OR LOSS OF USE OF THE VEHICLE, FOR ANY LOSS OF TIME, INCONVENIENCE, OR LOSS BREACH OF ANY EXPRESS OR IMPLIED OF USE OF THE VEHICLE, FOR ANY BREACH WARRANTY, INCLUDING THE IMPLIED OF ANY EXPRESS OR IMPLIED WARRANTY, WARRANTY OF MERCHANTABILITY, INCLUDING THE IMPLIED WARRANTY OF APPLICABLE TO THIS PRODUCT. MERCHANTABILITY, APPLICABLE TO THIS PRODUCT. Some states do not allow limitations on how long Some states do not allow limitations on how long an implied warranty lasts, or the exclusion or an implied warranty lasts, or the exclusion or limitation of incidental or consequential limitation of incidental or consequential damages, so the above limitations and damages, so the above limitations and exclusions may not apply to you. exclusions may not apply to you. Limited Warranty — Rust This warranty gives you specific legal rights, and Perforation 2017 Models you may also have other rights which vary from state to state. Any legal claim or action arising BMW of North America, LLC (BMW NA) warrants from any express or implied warranty contained this original vehicle against defects in materials herein must be brought within 12 months of the or workmanship which will result in rust date it arises. perforation of the vehicle body for a period of 12 years unlimited mileage. Coverage begins on What is not covered the date of first retail sale or the date the vehicle This warranty does not apply to damage, is first placed into service as a sales including consequential, which results from demonstrator, Aftersales Mobility Program (AMP) negligence, misuse/improper operation of the Vehicle or company vehicle, whichever is earlier. vehicle, improper repair, lack of or improper To obtain warranty service coverage, the vehicle maintenance, environmental influences, flood, must be brought, upon discovery of any rust accident or fire damage and road salt corrosion. perforation, to the workshop of any authorized Non-genuine BMW Parts—While you may elect BMW center. The authorized BMW center will, to use non-genuine BMW parts for repair without charge for parts or labor, either repair or services, BMW NA is not obligated to pay for replace the defective part(s). The decision repairs of the non-genuine BMW parts or for whether to repair or replace said part(s) is solely repairs of any damage resulting from the use of the prerogative of BMW NA. Parts for which non-genuine parts. replacements are made become the property of This warranty shall be null and void for specific BMW NA. vehicle components that were previously Warranty repairs do not constitute an extension replaced with used or salvaged automobile parts. of the original limited warranty period for the This warranty shall be null and void if the vehicle or a part thereof. odometer has been replaced or altered and the BMW of North America, LLC (BMW NA) makes true mileage on the vehicle cannot be no other express warranty on this product except determined, and/or the Vehicle Identification for the new car warranty, rust perforation or the Number (VIN) is altered and/or cannot be emission system warranties. determined. THE DURATION OF ANY IMPLIED This warranty shall be null and void if the vehicle WARRANTIES, INCLUDING THE IMPLIED has been declared a total loss, sold for salvage WARRANTY OF MERCHANTABILITY, IS purposes, or if the vehicle has been used in any LIMITED TO THE DURATION OF THE competitive event. EXPRESS WARRANTIES HEREIN.

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Federal Emissions System Defect For assistance in determining which specific Warranty (Valid Only in the U.S.A. parts or components of your vehicle are covered under this warranty, please contact your including Puerto Rico) authorized BMW center. This warranty applies only to U.S.-specification It is the owner’s responsibility to have all vehicles distributed by BMW of North America, scheduled inspection and maintenance services LLC (BMW NA) or sold through the BMW NA performed (at the owner’s expense when European Delivery Program. applicable), as prescribed in the maintenance In accordance with the defect warranty schedule for the BMW Emission Control System. provisions of section 207(b) of the Clean Air Act, Service intervals are computed by the onboard BMW NA warrants to the first retail purchaser, BMW Condition Based Service system and displayed on the instrument panel. The and each subsequent purchaser, that the car (a) instructions for proper maintenance and use can was designed, built and equipped so as to be found in the Owner’s Manual. It is strongly conform, at the time of sale, with all regulations recommended that any replacement parts used of the U.S. Environmental Protection Agency for maintenance, repair or replacement of applicable at the time of manufacture and (b) is emission control systems be certified BMW free from defects in materials and workmanship Service Parts or BMW Authorized which would cause it to fail to conform with Remanufactured Parts. Without invalidating this applicable regulations for a period of 2 years or warranty, the owner may elect to have 24,000 miles, whichever occurs first, except for maintenance, repair or replacement of the specific emission control components (as listed emission control systems performed by any on page 8), for which the warranty period is automotive repair establishment, or elect to use 8 years or 80,000 miles, whichever occurs first. parts other than certified BMW Service Parts. However, the cost of such service or parts will not Coverage begins on the date of first retail sale or be covered under this warranty, except in the date the vehicle is first placed into service as emergency situations. In an emergency situation, a sales demonstrator, Aftersales Mobility where an authorized BMW center or a warranty Program (AMP) Vehicle or company vehicle, replacement part is not reasonably available whichever is earlier. (within 30 days), repairs may be performed at any available service establishment using any Warranty claims must be made as soon as equivalent part. BMW NA will reimburse the reasonably possible after a defect is discovered. owner for such emergency repairs (including To make a claim, the car must be brought to any labor, parts and diagnosis not to exceed authorized BMW center during normal business BMW NA rates for labor, parts, and diagnosis in hours. said area) that are covered under this warranty. The authorized BMW center will, without charge Replaced parts and paid invoices must be presented at an authorized BMW center as a for parts and labor (including diagnosis), either condition of reimbursement for emergency repair or replace the defective part, if any. The repairs not performed by an authorized BMW decision whether to repair or replace said parts is center. solely the prerogative of BMW NA and must be expected to correct the failure of the warranted The use of replacement parts, which are not of part. Parts for which replacements are made equivalent quality, may impair the effectiveness become the property of BMW NA. In all cases, a of the emission control system. If other than reasonable time must be allowed for warranty certified BMW Service Parts or Authorized repairs to be completed after the car is received Remanufactured Parts are used for maintenance, by the authorized BMW center. repair or replacement of components affecting emission control, the owner should obtain Warranty repairs do not constitute an extension assurances that such parts are warranted by their of the original limited warranty period for the manufacturer to be equivalent to genuine BMW vehicle or a part thereof. parts in performance and durability. BMW NA

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assumes no liability under this warranty with Any car on which the Vehicle Identification respect to parts other than genuine BMW parts. Number (VIN) is altered and/or cannot be determined. However, the use of non-genuine BMW replacement parts or non-EPA certified parts For the emissions performance and defect- does not invalidate the warranty on other related warranties, “null and void” only applies components, unless non-genuine BMW parts or when it is determined that the vehicle’s total loss, non-EPA certified parts cause damage to being sold for salvage purposes or its use in warranted parts. competitive events “directly” caused the vehicle to not comply with an applicable emission standard and/or caused emission-relevant part(s) What is not covered to fail. The car or any part of the car, unless the failure causes the car to fail to conform to the applicable General emission regulations. These warranties give you specific legal rights, Malfunctions, including consequential, caused and you may also have other rights which vary by negligence, misuse/improper operation of the from state to state. vehicle, environmental influences, flood, accident THE DURATION OF ANY IMPLIED or fire damage. WARRANTIES, INCLUDING THE IMPLIED Malfunctions, including consequential, caused WARRANTY OF MERCHANTABILITY, IS LIMITED TO THE DURATION OF THE by improper adjustment/repair, modification, EXPRESS WARRANTIES HEREIN. alteration, tampering, disconnection, improper or inadequate maintenance except if one or more of BMW NA HEREBY EXCLUDES INCIDENTAL these occurred as a result of repair work that was AND CONSEQUENTIAL DAMAGES, performed by an authorized BMW center under INCLUDING LOSS OF TIME, INCONVENIENCE, warranty. OR LOSS OF USE OF THE VEHICLE, FOR ANY BREACH OF ANY EXPRESS OR IMPLIED For gasoline engines, malfunctions caused by WARRANTY, INCLUDING THE IMPLIED the use of leaded fuel or fuels containing more WARRANTY OF MERCHANTABILITY, than 10% ethanol, or other oxygenates with more APPLICABLE TO THIS PRODUCT. than 2.8% oxygen by weight (i.e., more than 15% MTBE or more than 3% methanol plus an Some states do not allow limitations on how long equivalent amount of co-solvent and/or as an implied warranty lasts, or the exclusion or limitation of incidental or consequential specified in the Owner’s Manual). damages, so the above limitations and For diesel engines, the use of diesel fuel other exclusions may not apply to you. Additionally, if than what is required as specified in the Owner’s you are a California, Connecticut, Delaware, Manual or the accidental fill and use of gasoline. Maine, Maryland, Massachusetts, New Jersey, New York, Oregon, Pennsylvania, Rhode Island, Spark plugs, filters, and similar maintenance Vermont or Washington resident and your vehicle items are not covered under this warranty at or is registered in that state, your vehicle is eligible beyond the first replacement interval, or if the for California Emissions Warranty coverage. part has been replaced earlier for reasons other than it being defective. These federal warranty provisions also apply to all vehicles sold in all U.S. states and territories Any car on which the odometer has been regardless of whether a state has enacted state replaced or altered and the true mileage cannot warranty provisions that differ from the federal be determined. provisions.

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Federal Emissions Performance Program (AMP) Vehicle or company vehicle, Warranty (Valid Only in the U.S.A. whichever is earlier. This warranty continues for a period of 2 years or 24,000 miles, whichever including Puerto Rico) occurs first, except for specific emissions control In those states and jurisdictions that have components (as listed on page 8), for which the established periodic vehicle emissions tests to warranty period is 8 years or 80,000 miles, encourage proper vehicle maintenance and whichever occurs first. require the car to pass an emissions test This warranty is made subject to the terms and approved by the U.S. Environmental Protection conditions that apply to the Emission Control Agency and: System Warranty and the New Vehicle Limited 1. The car was distributed by BMW of North Warranty. America, LLC (BMW NA), or sold through the Warranty repairs do not constitute an extension BMW NA European Delivery Program; and of the original limited warranty period for the 2. The car has been maintained and operated in vehicle or a part thereof. accordance with the instructions for proper No claim under this warranty will be denied on maintenance and use set forth in the Owner’s the basis of use of a properly installed EPA Manual supplied with the car; and certified emission part for maintenance and 3. The car fails to conform to the applicable repair. emissions standards of the EPA as judged by A vehicle manufacturer may deny an emission an EPA-approved emissions test; and performance warranty claim on the basis of an uncertified replacement part used in the 4. The failure to conform results or will result in maintenance or repair of a vehicle only if the the owner of the car having to bear a penalty vehicle manufacturer presents evidence that the or other sanction (including the denial of the uncertified replacement part is either defective in right to use the car) under local state or materials or workmanship or not equivalent from federal law if the non-conformity is not an emission standpoint to the original equipment remedied within a specified period of time. part. Then, in accordance with the provisions of Maintenance, replacement, or repair of section 207(b) of the Clean Air Act, BMW NA emission control devices and systems may be warrants that if the car is eligible for coverage performed by any automotive repair under this warranty, any non-conformities in the establishment or individual using any car, which cause it to fail an EPA-approved certified part. emissions test will, without charge for parts or labor (including diagnosis), be adjusted, repaired, Immediately after the car has failed an EPA- or replaced, at the option of BMW NA to proper approved emission short test, your claim can be specifications, in order to make the car comply made at any authorized BMW center. The with applicable emissions standards. The authorized BMW center will honor or deny your decision whether to adjust, repair or replace parts claim within the time period specified by local or is solely the prerogative of BMW NA and must state laws (not to exceed 30 days), to avoid reasonably be expected to correct the failure of further penalties or sanctions. If the claim is the warranted part. denied, the authorized BMW center will notify you in writing of the reason(s). The authorized Coverage begins on the date of first retail sale or BMW center is required by law to honor the claim the date the vehicle is first placed into service as if notice of denial is not received by the owner a sales demonstrator, Aftersales Mobility within the specified time period.

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You may obtain further information concerning CATALYTIC CONVERTER* the emission warranties, or report violations of ENGINE CONTROL MODULE (INCLUDING warranty terms, by contacting: ONBOARD DIAGNOSTIC SYSTEM) U.S. Environmental Protection Agency Office of Transportation and Air Quality *For diesel engines, this includes the Selective Compliance Division, Light-Duty Vehicle Group Catalytic Reduction (SCR) catalyst and Diesel Attn: Warranty Complaints Particulate Filter (DPF). 2000 Traverwood Drive For assistance in determining coverage of the Ann Arbor, MI 48105 specific components of the Onboard diagnostic Email: [email protected] system, please contact your authorized BMW The following systems are covered by the center. Federal Emission Performance Warranty for a period of 2 years or 24,000 miles, whichever General occurs first. The specific systems may vary according to model; therefore, all of the systems These warranties give you specific legal rights, listed may not be used on your vehicle. For and you may also have other rights which vary assistance in determining which systems and from state to state. specific components within these systems apply THE DURATION OF ANY IMPLIED to your vehicle, please contact your authorized WARRANTIES, INCLUDING THE IMPLIED BMW center. WARRANTY OF MERCHANTABILITY, IS AIR INDUCTION SYSTEM LIMITED TO THE DURATION OF THE EXPRESS WARRANTIES HEREIN. FUEL METERING SYSTEM BMW NA HEREBY EXCLUDES INCIDENTAL IGNITION SYSTEM AND CONSEQUENTIAL DAMAGES, INCLUDING LOSS OF TIME, INCONVENIENCE, POSITIVE CRANKCASE VENTILATION OR LOSS OF USE OF THE VEHICLE, FOR ANY SYSTEM (PCV) BREACH OF ANY EXPRESS OR IMPLIED FUEL EVAPORATIVE CONTROL SYSTEM WARRANTY, INCLUDING THE IMPLIED WARRANTY OF MERCHANTABILITY, EXHAUST SYSTEM APPLICABLE TO THIS PRODUCT. ENGINE EMISSION CONTROL SYSTEM Some states do not allow limitations on how long SENSORS/DEVICES an implied warranty lasts, or the exclusion or ONBOARD DIAGNOSTIC SYSTEM (OBD) limitation of incidental or consequential damages, so the above limitations and RELATED PARTS ASSOCIATED WITH THE exclusions may not apply to you. ABOVE SYSTEMS These federal warranty provisions also apply to The following components and systems are all vehicles sold in all U.S. states and territories covered under the Federal Emission Warranty for regardless of whether a state has enacted state a period of 8 years or 80,000 miles, whichever warranty provisions that differ from the federal occurs first. provisions.

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California Emission Control Manufacturer’s Warranty Coverage: Warranty Statement* Your – For 3 years or 50,000 miles, whichever occurs Warranty Rights and Obligations first: The California Air Resources Board and BMW of 1. If your vehicle fails a Smog Check inspection, North America, LLC (BMW NA) are pleased to all necessary repairs and adjustments will be explain the emission control system warranty on made by BMW NA to ensure that your vehicle your 2017 vehicle. In California, new motor passes the inspection. This is your emission vehicles must be designed, built and equipped to control system PERFORMANCE WARRANTY. meet the State’s stringent anti-smog standards. BMW NA must warrant the emission control 2. If any emission-related part on your vehicle is system on your vehicle for the periods of time defective, the part will be repaired or replaced listed below provided there has been no abuse, by BMW NA. This is your short-term neglect or improper maintenance of your vehicle. emission control system DEFECTS *The California Emissions Control System WARRANTY. Limited Warranty applies to all 2017 U.S.- – For 7 years or 70,000 miles, whichever occurs specification BMW vehicles registered in California, Connecticut, Delaware, Maine, first: Maryland, Massachusetts, New Jersey, New If an emission-related part specially noted on York, Oregon, Pennsylvania, Rhode Island, page 13 as having coverage for 7 years or Vermont or Washington. This warranty also 70,000 miles is defective, the part will be repaired applies to SULEV (PZEV) models registered in Delaware, Oregon, Pennsylvania or Washington. or replaced by BMW NA. This is your long-term The SULEV (PZEV) models registered in emission control system DEFECTS WARRANTY. California, Connecticut, Maine, Maryland, Warranty repairs do not constitute an extension Massachusetts, New Jersey, New York, Rhode of the original limited warranty period for the Island and Vermont have different emissions vehicle or a part thereof. warranty coverage; please refer to the SULEV (PZEV) section beginning on page 25. Vehicles covered by this warranty are also covered by the Owner’s Warranty Responsibilities: Federal Emission Warranty. – As the vehicle owner, you are responsible for Your emission control system may include parts the performance of the required maintenance such as the fuel injection system, the ignition listed in your Maintenance booklet. BMW NA system, catalytic converter, and engine recommends that you retain all receipts computer. Also included may be hoses, belts, covering maintenance on your vehicle, but connectors and other emission-related BMW NA cannot deny warranty solely for the assemblies. lack of receipts or for your failure to ensure the Where a warrantable condition exists, BMW NA performance of all scheduled maintenance. will repair your vehicle at no cost to you including – You are responsible for presenting your vehicle diagnosis, parts and labor. to an authorized BMW center as soon as a problem exists. The warranty repairs should be completed in a reasonable amount of time, not to exceed 30 days. – As the vehicle owner, you should also be aware that BMW NA may deny your warranty coverage if your vehicle or part has failed due to abuse, neglect, improper maintenance or unapproved modifications.

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If you have any questions regarding your warranty affect emissions to fail to conform with rights and responsibilities, you should contact: applicable requirements or to fail a California BMW of North America, LLC Smog Check test or EPA-approved short test Customer Relations and Services Department for a period of 3 years or 50,000 miles, P.O. Box 1227 whichever occurs first. Westwood, NJ 07675-1227 c. free from defects in materials and Telephone: 1 800 831-1117 workmanship in emission-related parts, which Email: [email protected] are contained in the California Emission Warranty Parts List on page 13, for a period of Website: www.bmwusa.com 7 years or 70,000 miles, whichever occurs or the first. California Air Resources Board Coverage begins on the date of first retail sale or 9528 Telstar Avenue the date the vehicle is first placed into service as El Monte, CA 91731 a sales demonstrator, Aftersales Mobility Program (AMP) Vehicle or company vehicle, California Emission Control whichever is earlier. System Limited Warranty* To obtain service under this warranty, the vehicle This warranty applies to California certified must be brought, upon failure of a Smog Check vehicles distributed by BMW of North America, test or upon discovery of the defect, to the LLC (BMW NA) or sold through the BMW NA workshop of any authorized BMW center, during European Delivery Program, registered and normal business hours. The authorized BMW operated primarily in California. center will honor or deny your claim within 30 days. If the claim is denied, the authorized *The California Emissions Control System BMW center will notify you in writing of the Limited Warranty applies to all 2017 U.S.- reason(s). The authorized BMW center is specification BMW vehicles registered in required by law to honor the claim if notice is not California, Connecticut, Delaware, Maine, given to the owner within 30 days. Maryland, Massachusetts, New Jersey, New York, Oregon, Pennsylvania, Rhode Island, The authorized BMW center will, without charge Vermont or Washington. This warranty also for parts or labor (including diagnosis), either applies to SULEV (PZEV) models registered in adjust, repair or replace the defective part and Delaware, Oregon, Pennsylvania or Washington. other parts affected by the failure of the The SULEV (PZEV) models registered in warranted part, if any. If your vehicle failed the California, Connecticut, Maine, Maryland, California Smog Check test or an EPA-approved Massachusetts, New Jersey, New York, Rhode short test, then BMW NA will repair your vehicle Island and Vermont have different emissions so that it will pass this test. Items that require warranty coverage; please refer to the SULEV scheduled replacement are warranted up to the (PZEV) section beginning on page 25. Vehicles replacement interval specified in the BMW covered by this warranty are also covered by the Maintenance booklet. BMW NA may repair a part Federal Emission Warranty. in lieu of replacing it when performing warranty repairs. Parts for which replacements are made BMW NA warrants to the original purchaser and become the property of BMW NA. After 3 years each subsequent owner that the vehicle is: or 50,000 miles, and in accordance with paragraph (c) above, such repairs are limited to a. designed, built and equipped so as to the repair or replacement of those parts conform with the applicable California Air identified in the California Emissions Warranty Resources Board emission standards. List. b. free from defects in materials and Vehicles sold in California are also subject to workmanship which cause any part that can Federal emission warranty provisions that run

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concurrently. For California vehicles, the specific maintenance, repair or replacement of the emission control components listed on page 8 emission control systems performed by any are also covered under the Federal Emission automotive repair establishment, or elect to use System Defect Warranty of 8 years or parts other than BMW Authorized 80,000 miles, whichever occurs first. Remanufactured or genuine BMW Service Parts. If, within 7 years or 70,000 miles, whichever However, the cost of such service or parts will not occurs first, the vehicle fails a Smog Check be covered under this warranty, except in because of a defect in a part listed in the emergency situations. In an emergency situation, California Emission Warranty Parts List on where an authorized BMW center is not page 13, repair or replacement will be performed reasonably available or a warranty replacement under this warranty. part is not available within 30 days, repairs may be performed at any available service A repair performed as the result of a Smog Check establishment or by any individual using any test failure due to a defect in a part, which is replacement part. warranted for 7 years/70,000 miles, is covered. A repair not completed within 30 days Warranty repairs do not constitute an extension constitutes an emergency. BMW NA will of the original limited warranty period for the vehicle or a part thereof. reimburse the owner for such emergency repairs (including labor, parts and diagnosis not to In all cases, a reasonable time, not to exceed exceed BMW suggested retail price for all 30 days, must be allowed for a warranty repair to warranted parts replaced and labor charges be completed, after the car is received by the based on the manufacturer’s recommended time authorized BMW center. allowance for the warranty repair and the It is the owner’s responsibility to have all required geographically appropriate hourly labor rate) that maintenance services performed (at the owner’s are covered under this warranty. Replaced parts expense when applicable), as prescribed in the and paid invoices must be presented to an maintenance schedule for the BMW Emission authorized BMW center as a condition of Control System. Service intervals are computed reimbursement for emergency repairs not by the Condition Based Service system and performed by an authorized BMW center. displayed on the instrument panel. The use of replacement parts, which are not of However, BMW NA will not deny your warranty equivalent quality, may impair the effectiveness repair claims solely because you do not have of emission control systems. If other than maintenance records or you did not perform the genuine BMW Service Parts or Authorized required maintenance unless BMW NA Remanufactured Parts are used for maintenance, demonstrates that such lack of required repair or replacement of components affecting maintenance is a direct cause of the emission emission control, the owner should obtain control system failure. Instructions for required assurances that such parts are warranted by their maintenance and use can be found in the manufacturer to be equivalent to genuine BMW Owner’s Manual and in the BMW Maintenance parts in performance and durability. BMW NA booklet. assumes no liability under this warranty with respect to parts other than genuine BMW parts. It is strongly recommended that any replacement parts used for maintenance, repair or However, the use of non-genuine BMW replacement of emission control systems be replacement parts does not invalidate the genuine BMW Service Parts or BMW Authorized warranty on other components, unless Remanufactured Parts. Without invalidating this non-genuine BMW parts cause damage to warranty, the owner may elect to have warranted parts.

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What is not covered General The car or any part of the car, unless the failure The warranty gives you specific legal rights, and causes the car to fail to conform to the applicable you may also have other rights which vary from emission regulations. state to state. Malfunctions, including consequential, caused THE DURATION OF ANY IMPLIED by negligence, misuse/improper operation of the WARRANTIES, INCLUDING THE IMPLIED vehicle, environmental influences, flood, accident WARRANTY OF MERCHANTABILITY, IS or fire damage. LIMITED TO THE DURATION OF THE EXPRESS WARRANTIES HEREIN. Malfunctions, including consequential, caused BMW OF NORTH AMERICA, LLC (BMW NA) by improper adjustment/repair, modification, HEREBY EXCLUDES INCIDENTAL AND alteration, tampering, disconnection, improper or CONSEQUENTIAL DAMAGES, INCLUDING inadequate maintenance except if one or more of LOSS OF TIME, INCONVENIENCE, OR LOSS these occurred as a result of repair work that was OF USE OF THE VEHICLE, FOR ANY BREACH performed by an authorized BMW center under OF ANY EXPRESS OR IMPLIED WARRANTY, warranty. INCLUDING THE IMPLIED WARRANTY OF For gasoline engines, malfunctions caused by MERCHANTABILITY, APPLICABLE TO THIS the use of leaded fuel or fuels containing more PRODUCT. than 10% ethanol, or other oxygenates with more Some states do not allow limitations on how long than 2.8% oxygen by weight (i.e., more than 15% an implied warranty lasts, or the exclusion or MTBE or more than 3% methanol plus an limitation of incidental or consequential equivalent amount of co-solvent and/or as damages, so the above limitations and specified in the Owner’s Manual). exclusions may not apply to you. For diesel engines, the use of diesel fuel other Federal warranty provisions also apply to all than what is required as specified in the Owner’s vehicles sold in all U.S. states and territories Manual or the accidental fill and use of gasoline. regardless of whether a state has enacted state warranty provisions that differ from the federal Spark plugs, filters, and similar maintenance provisions. items are not covered under this warranty at or beyond the first replacement interval, or if the For assistance in determining which parts are part has been replaced earlier for reasons other covered by this warranty, please contact your authorized BMW center or the BMW NA than it being defective. Customer Relations and Services Department at Any car on which the odometer has been 1 800 831-1117. You may obtain further replaced or altered and the true mileage cannot information concerning the emissions warranty be determined. or report violations of warranty terms by contacting Air Resources Board (ARB), Mobile Any car on which the Vehicle Identification Source Operations Division, 9528 Telstar Number (VIN) is altered and/or cannot be Avenue, El Monte, CA 91731. Please include the determined. title of the BMW service department head and telephone number. For the emissions performance and defect- related warranties, “null and void” only applies when it is determined that the vehicle’s total loss, being sold for salvage purposes or its use in competitive events “directly” caused the vehicle to not comply with an applicable emission standard and/or caused emission-relevant part(s) to fail.

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California Emission Warranty Parts List The following components are covered for defects by the California Emission Control System Limited Warranty for a period of 7 years or 70,000 miles, whichever comes first. Models: 320i 330i 330e 340i 328d 320i xDrive 330i xDrive 340i xDrive 328d xDrive 330i xDrive 340i xDrive GT¹ SULEV GT¹ (PZEV) DE, OR, PA & WA only Coverage: 7 years 7 years 7 years 7 years 7 years 70,000 miles 70,000 miles 70,000 miles 70,000 miles 70,000 miles

Battery Energy Control Module (BECM) [Battery • Management Electronics (SME)] Brake System Control Module • • • • [Dynamic Stability Control Unit] Camshaft Position • • • • Adjustment Unit Catalytic • • • • • Converter Charge Air Cooler • • • • • Coolant Pump • with Thermostat Coolant Temperature • Sensor and O-ring on Engine Block Crankshaft Position Sensor • (CKP) DDE Control Unit • Diesel Particulate • Filter Drive Motor • (Traction Motor) Electric A/C • Compressor Electric Coolant • Pump

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Models: 320i 330i 330e 340i 328d 320i xDrive 330i xDrive 340i xDrive 328d xDrive 330i xDrive 340i xDrive GT¹ SULEV GT¹ (PZEV) DE, OR, PA & WA only Coverage: 7 years 7 years 7 years 7 years 7 years 70,000 miles 70,000 miles 70,000 miles 70,000 miles 70,000 miles

Electric Motor Control Module [Electrical • Machine Electronics (EME)] [DMCM] Engine Control Module (ECM) • • • • [Control Unit DME] Evaporative Emission Canister • • [Activate Charcoal Filter] Exhaust Cooler • Exhaust Manifold • Exhaust Manifold • • • • Gasket Flow Control Valve • Fuel Filler Pipe • • • Fuel Filler Pipe • Extension Fuel Injector • • • • Fuel Injector Gasket Ring • (Cyl. 1–4) Fuel Pump • • • • [Delivery Module] Fuel Pump • [Supply Module] Fuel Rail [High-pressure • • • Rail] Fuel Rail [Pressure • Accumulator] Fuel Rail Pressure • Regulating Valve Fuel Tank • • • •

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Heat Management • • Module Heated Oxygen • Sensor, Rear High-pressure • • • • • Fuel Pump Intake Manifold • • • • • Intake Manifold • • Gasket(s) Knock Sensor • • [Ping Sensor] NOX Sensor, • Downstream NOX Sensor, • Upstream Rear Heated Oxygen Sensor • • [Monitoring Lambda Probe] SCR Active • Reservoir SCR Metering • Line SCR Metering • Unit SCR Passive • Reservoir SCR Supply & Return Pump Unit • [Supply Module] Sucking Jet Pump • • Throttle Body • Timing Chain • • • • Torque Converter • • • •

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Torque Converter/ Electric Motor [Hybrid Drive • (Electrical Machine)] [Transfer Case] Traction Battery [High-voltage Accumulator] [Cell Module, • High-voltage Battery Accumulator] Transmission Control Module • • • • [Mechatronic] Transmission Electronic Control • Module [Control Unit EGS] Turbocharger • • • • • Turbocharger Bypass [Electronic • • Blow-off Valve] Turbocharger • Gasket Turbocharger Ring • Clamp Turbocharger Wastegate • Actuator Vacuum Pump Air-discharge • Fitting with O-ring Valve Cover Gaskets [Gasket • • • • • Set, Cylinder Head Cover]

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Valvetronic Actuator • • • • [Eccentric Shaft Actuator] Valvetronic • Actuator O-ring VANOS VVT • Central Valve ¹GT - Gran Turismo

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Models: 530i 535i GT¹ 540i 550i xDrive GT¹ 530i xDrive 535i xDrive GT¹ 540i xDrive SULEV (PZEV) DE, OR, PA & WA only Coverage: 7 years 7 years 7 years 7 years 70,000 miles 70,000 miles 70,000 miles 70,000 miles Brake System Control Module [Dynamic • • • • Stability Control Unit] Camshaft Position • • • • Adjustment Unit Catalytic Converter • • • • Catalytic Converter • • Gasket Catalytic Converter • • Screw Clamp Charge Air Cooler • • Engine Control Module (ECM) [Control Unit • • • • DME] Engine Coolant Temperature Sensor • O-Ring [O-Ring] Engine Coolant Temperature Sensor • • [Water/Oil] Evaporative Emission Canister [Activated • • Charcoal Filter] Exhaust Manifold • Exhaust Manifold • • • • Gasket Front Heated Oxygen Sensor [Regulating • Lambda Probe] Front Fuel Line [Fuel • Feed Line] Fuel Injector • • Fuel Pump [Delivery • • • • Module] Fuel Rail [High- • • • • pressure Rail] Fuel Tank • • • • Heat Management • • Module

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Models: 530i 535i GT¹ 540i 550i xDrive GT¹ 530i xDrive 535i xDrive GT¹ 540i xDrive SULEV (PZEV) DE, OR, PA & WA only Coverage: 7 years 7 years 7 years 7 years 70,000 miles 70,000 miles 70,000 miles 70,000 miles High-pressure Fuel • • • • Pump Intake Manifold • • • • (Lower/Upper) Intake Manifold • • • Gasket(s) Intake-to-Turbocharger • Fresh Air Duct Knock Sensor [Ping • • • Sensor] Middle Fuel Line [Fuel • Hose] Rear Fuel Line, Front • Part [Front Feed Line] Rear Fuel Line, Rear • Part [Rear Feed Line] Rear Scavenge Air Line • Suction Jet Pump with • Line Throttle Body • Timing Chain • • • • Torque Converter • • • • Transmission Control • • • • Module [Mechatronic] Turbocharger • • • • Turbocharger Bypass [Electronic Blow-off • Valve] Turbocharger Gasket • Turbocharger • Wastegate Actuator Valve Cover Gaskets [Gasket Set, Cylinder • • • • Head Cover] Valvetronic Actuator [Eccentric Shaft • • • Actuator]

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Models: 740i 750i M760i 740e xDrive 740i xDrive 750i xDrive BMW ALPINA B7 xDrive Coverage: 7 years 7 years 7 years 7 years 70,000 miles 70,000 miles 70,000 miles 70,000 miles

Air Cleaner [Intake • Silencer] Battery Energy Control Module (BECM) [Battery • Management Electronics (SME)] Brake System Control Module • • • • [Dynamic Stability Control Unit] Camshaft Position • • • • Adjustment Unit Catalytic Converter • • • • Catalytic Converter • Gasket Charge Air Cooler • • • Compressor Outlet • Gasket Ring Coolant Temperature • Sensor and O-ring on Engine Block Crankshaft Position • • Sensor (CKP) Electric A/C • Compressor Electric Coolant • Pump Electric Drive Traction Motor • [Traction Electrical Machine] Electric Motor Control Module [Electrical Machine • Electronics (EME)] [DMCM] Engine Control Module (ECM) • • • • [Control Unit DME]

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Models: 740i 750i M760i 740e xDrive 740i xDrive 750i xDrive BMW ALPINA B7 xDrive Coverage: 7 years 7 years 7 years 7 years 70,000 miles 70,000 miles 70,000 miles 70,000 miles

Evaporative Emission Canister • • • [Activated Charcoal Filter] Exhaust Manifold • • • • Exhaust Manifold • • • • Gasket Exhaust Manifold- to-Intermediate • Pipe Gasket Filtered Air Duct • Filtered Air Duct • Gasket Front Fuel Line • [Fuel Feed Line] Fuel Filler Pipe • Fuel Injector • • • • Fuel Injector Gasket Ring (Cyl. • 1–4) Fuel Injector • O-Ring Fuel Pump • • • • [Delivery Module] Fuel Rail [High- • • • • pressure Rail] Fuel Tank • • • • Heat Management • Module High-pressure Fuel • • • • Pump High-pressure Fuel Pump Gasket • • [Profile Gasket] High Pressure Pipe • (Pump-To-Rail) High Pressure Pipe • (Rail-To-Injector) High Pressure • Sensor (Fuel)

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Models: 740i 750i M760i 740e xDrive 740i xDrive 750i xDrive BMW ALPINA B7 xDrive Coverage: 7 years 7 years 7 years 7 years 70,000 miles 70,000 miles 70,000 miles 70,000 miles

High-voltage • Battery Cell Module Intake Manifold • • • • (Lower/Upper) Intake Manifold • • • • Gasket(s) Intermediate Pipe (Exhaust Manifold • to Turbo) Intermediate Pipe-to-Turbo • Gasket Knock Sensor [Ping • • • • Sensor] Middle Fuel Line • [Fuel Hose] Throttle Body • • • Timing Chain • • • • Torque Converter • • • Transmission Control Module • • • [Mechatronic] Turbocharger • • • • Turbocharger • • Gasket Turbocharger Ring • Clamp Turbocharger-to- CAC Charge Air • • Duct [Charge Air Line] Turbocharger Wastegate • • • Actuator Vacuum Hose • T-Connector Vacuum Hose, • Turbo Control Vacuum Pipe • Vacuum Pump •

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Models: 740i 750i M760i 740e xDrive 740i xDrive 750i xDrive BMW ALPINA B7 xDrive Coverage: 7 years 7 years 7 years 7 years 70,000 miles 70,000 miles 70,000 miles 70,000 miles

Vacuum Pump Air-discharge • Fitting with O-ring Vacuum Reservoir • Valve Cover Gaskets [Gasket • • • • Set, Cylinder Head Cover] Valvetronic Actuator [Eccentric • • Shaft Actuator] Valvetronic • • Actuator O-ring VANOS VVT • Actuator VANOS VVT • • Central Valve

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2017 Model Year SULEV (PZEV) Vehicles Series Body Style Models 3 Series SULEV (PZEV) Sedan 330i, 330i xDrive Sports Wagon 330i xDrive Gran Turismo 330i xDrive 5 Series SULEV (PZEV) Sedan 530i, 530i xDrive California Emission Warranty — California Emission Control SULEV (PZEV) Warranty Statement SULEV (PZEV)* Your Warranty Rights and Certain 2017 330i and 530i models are certified to California’s stringent Super Ultra Low Obligations Emission Vehicle (SULEV) standards and also The California Air Resources Board and BMW of qualify as a Partial Zero Emission Vehicle (PZEV) North America, LLC (BMW NA) are pleased to under the California Air Resources Board Zero explain the emission control system warranty on Emission Vehicle program. In addition to very low your 2017 vehicle. In California, new motor tailpipe and zero-evaporative emissions, this vehicles must be designed, built and equipped to PZEV certification includes a unique warranty meet the State’s stringent anti-smog standards. when the vehicle is registered in California, BMW NA must warrant the emission control Connecticut, Maine, Maryland, Massachusetts, system on your vehicle for the periods of time New Jersey, New York, Rhode Island or Vermont. listed below provided there has been no abuse, The SULEV (PZEV) models registered in neglect or improper maintenance of your vehicle. Delaware, Oregon, Pennsylvania and Washington *The California Emissions Control System are covered by the California Emissions Limited Warranty SULEV (PZEV) applies to all Warranty; this coverage is described beginning 2017 U.S.-specification BMW SULEV (PZEV) on page 9. vehicles registered in California, Connecticut, The emission certification standard can be Maine, Maryland, Massachusetts, New Jersey, verified on the Vehicle Emission Control New York, Rhode Island or Vermont. The SULEV Information label located in the engine (PZEV) models registered in Delaware, Oregon, Pennsylvania or Washington have different compartment. A representative label is shown emissions warranty coverage; please refer to the below; the SULEV (PZEV) certification is stated California Emissions Warranty section beginning after the word “California.” on page 9. Vehicles covered by this warranty are also covered by the Federal Emission Warranty. Your emission control system may include parts 2017 MY such as the fuel injection system, the ignition U.S EPA: Tier3-BIN30 LDV CA OBD II Fuel: Gasoline EVAP: Tier3 LDV system, catalytic converter, and engine California: LEVIII-SULEV30 (PZEV) PC computer. Also included may be hoses, belts, CA OBD II Fuel: Gasoline EVAP: LEVIII PC connectors and other emission-related WU-TWC, TWC, WR-H02S, assemblies. H02S, DFI, TC, CAC HBMXV02.0B46 Where a warrantable condition exists, BMW NA HBMXR0130F45 will repair your vehicle at no cost to you including diagnosis, parts and labor.

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Manufacturer’s Warranty Coverage: or the – For 15 years or 150,000 miles, whichever California Air Resources Board occurs first: 9528 Telstar Avenue El Monte, CA 91731 1. If your vehicle fails a Smog Check inspection, all necessary repairs and adjustments will be California Emission Control made by BMW NA to ensure that your vehicle System Limited Warranty SULEV passes the inspection. This is your emission (PZEV)* control system PERFORMANCE WARRANTY. This warranty applies to California certified vehicles distributed by BMW of North America, 2. If any emission-related part on your vehicle is LLC (BMW NA) or sold through the BMW NA defective, the part will be repaired or replaced European Delivery Program, registered and by BMW NA. This is your emission control operated primarily in California. system DEFECTS WARRANTY. *The California Emissions Control System Limited Warranty SULEV (PZEV) applies to all Owner’s Warranty Responsibilities: 2017 U.S.-specification BMW SULEV (PZEV) – As the vehicle owner, you are responsible for vehicles registered in California, Connecticut, Maine, Maryland, Massachusetts, New Jersey, the performance of the required maintenance New York, Rhode Island or Vermont. Vehicles listed in your Maintenance booklet. BMW NA covered by this warranty are also covered by the recommends that you retain all receipts Federal Emission Warranty. covering maintenance on your vehicle, but BMW NA warrants to the original purchaser and BMW NA cannot deny warranty solely for the each subsequent owner that the vehicle is: lack of receipts or for your failure to ensure the performance of all scheduled maintenance. a. designed, built and equipped so as to conform with the applicable California Air – You are responsible for presenting your vehicle Resources Board emission standards. to an authorized BMW center as soon as a problem exists. The warranty repairs should be b. free from defects in materials and completed in a reasonable amount of time, not workmanship which cause any part that can to exceed 30 days. affect emissions to fail to conform with – As the vehicle owner, you should also be aware applicable requirements or to fail a California that BMW NA may deny your warranty Smog Check test or EPA-approved short test coverage if your vehicle or part has failed due to for a period of 15 years or 150,000 miles, abuse, neglect, improper maintenance or whichever occurs first. unapproved modifications. c. free from defects in materials and If you have any questions regarding your workmanship in emission-related parts for a warranty rights and responsibilities, you should period of 15 years or 150,000 miles, contact: whichever occurs first. BMW of North America, LLC Coverage begins on the date of first retail sale or Customer Relations and Services Department the date the vehicle is first placed into service as P.O. Box 1227 a sales demonstrator, Aftersales Mobility Westwood, NJ 07675-1227 Program (AMP) Vehicle or company vehicle, Telephone: 1 800 831-1117 whichever is earlier. Email: [email protected] To obtain service under this warranty, the vehicle must be brought, upon failure of a Smog Check Website: www.bmwusa.com test or upon discovery of the defect, to the

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workshop of any authorized BMW center, during It is strongly recommended that any replacement normal business hours. The authorized BMW parts used for maintenance, repair or replacement center will honor or deny your claim within of emission control systems be genuine BMW 30 days. If the claim is denied, the authorized Service Parts or BMW Authorized Remanufactured BMW center will notify you in writing of the Parts. Without invalidating this warranty, the owner reason(s). The authorized BMW center is may elect to have maintenance, repair or required by law to honor the claim if notice is not replacement of the emission control systems given to the owner within 30 days. performed by any automotive repair establishment, The authorized BMW center will, without charge or elect to use parts other than BMW Authorized for parts or labor (including diagnosis), either Remanufactured or genuine BMW Service Parts. adjust, repair or replace the defective part and However, the cost of such service or parts will not other parts affected by the failure of the be covered under this warranty, except in warranted part, if any. If your vehicle failed the emergency situations. In an emergency situation, California Smog Check test or an EPA-approved where an authorized BMW center is not reasonably short test, then BMW NA will repair your vehicle available or a warranty replacement part is not so that it will pass this test. Items that require available within 30 days, repairs may be performed scheduled replacement are warranted prior to at any available service establishment or by any their first replacement interval. BMW NA may individual using any replacement part. repair a part in lieu of replacing it when performing warranty repairs. Parts for which A repair not completed within 30 days replacements are made become the property of constitutes an emergency. BMW NA will BMW NA. reimburse the owner for such emergency repairs (including labor, parts and diagnosis not to A repair performed as the result of a Smog Check exceed BMW suggested retail price for all test failure due to a defect in a part, which is warranted parts replaced and labor charges warranted for 15 years/150,000 miles, is covered. based on the manufacturer’s recommended time Warranty repairs do not constitute an extension allowance for the warranty repair and the of the original limited warranty period for the geographically appropriate hourly labor rate) that vehicle or a part thereof. are covered under this warranty. Replaced parts and paid invoices must be presented to an In all cases, a reasonable time, not to exceed authorized BMW center as a condition of 30 days, must be allowed for a warranty repair to be completed, after the car is received by the reimbursement for emergency repairs not authorized BMW center. performed by an authorized BMW center. It is the owner’s responsibility to have all required The use of replacement parts, which are not of maintenance services performed (at the owner’s equivalent quality, may impair the effectiveness expense when applicable), as prescribed in the of emission control systems. If other than maintenance schedule for the BMW Emission genuine BMW Service Parts or Authorized Control System. Service intervals are computed Remanufactured Parts are used for maintenance, by the Condition Based Service system and repair or replacement of components affecting displayed on the instrument panel. emission control, the owner should obtain assurances that such parts are warranted by their However, BMW NA will not deny your warranty manufacturer to be equivalent to genuine BMW repair claims solely because you do not have parts in performance and durability. BMW NA maintenance records or you did not perform the assumes no liability under this warranty with required maintenance unless BMW NA respect to parts other than genuine BMW parts. demonstrates that such lack of required maintenance is a direct cause of the emission However, the use of non-genuine BMW control system failure. Instructions for required replacement parts does not invalidate the maintenance and use can be found in the warranty on other components, unless Owner’s Manual and in the BMW Maintenance non-genuine BMW parts cause damage to booklet. warranted parts.

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What is not covered regardless of whether a state has enacted state warranty provisions that differ from the federal This warranty does not cover malfunctions provisions. caused by any of the following: accident, flood, misuse, modification, alteration, tampering, For assistance in determining which parts are disconnection, improper or inadequate covered by this warranty, please contact your maintenance, except if performed by an authorized BMW center or the BMW NA authorized BMW center doing warranty repair Customer Relations and Services Department at work, use of leaded fuel or fuel other than as 1 800 831-1117. You may obtain further specified in the Owner’s Manual. information concerning the emissions warranty or report violations of warranty terms by Spark plugs, filters, and similar maintenance contacting Air Resources Board (ARB), Mobile items are not covered under this warranty at or Source Operations Division, 9528 Telstar beyond the first replacement interval. Avenue, El Monte, CA 91731. Please include the title of the BMW service department head and Any car on which the odometer has been telephone number. replaced or altered and the true mileage cannot be determined. Tire Warranty Statement Any car on which the Vehicle Identification Original equipment tires on new BMW vehicles Number (VIN) is altered and/or cannot be are warranted by their respective manufacturer determined, declared a total loss and/or sold for as detailed in the applicable tire manufacturer’s salvage purposes. warranty statement. General The CD ROM BMW provides in the vehicle’s documents portfolio contains the warranty The warranty gives you specific legal rights, and statements for the following original equipment you may also have other rights which vary from tire manufacturers (as applicable to your vehicle): state to state. Bridgestone/Firestone THE DURATION OF ANY IMPLIED Continental WARRANTIES, INCLUDING THE IMPLIED Goodyear/Dunlop WARRANTY OF MERCHANTABILITY, IS LIMITED TO THE DURATION OF THE Hankook EXPRESS WARRANTIES HEREIN. Michelin BMW OF NORTH AMERICA, LLC HEREBY Pirelli EXCLUDES INCIDENTAL AND The terms and conditions of the tire CONSEQUENTIAL DAMAGES, INCLUDING manufacturers’ warranties are independently LOSS OF TIME, INCONVENIENCE, OR LOSS determined by the tire manufacturers without OF USE OF THE VEHICLE, FOR ANY BREACH input from BMW. We recommend either OF ANY EXPRESS OR IMPLIED WARRANTY, contacting or visiting the specific tire INCLUDING THE IMPLIED WARRANTY OF manufacturer’s website to ensure that you have MERCHANTABILITY, APPLICABLE TO THIS the most current tire warranty information that PRODUCT. applies to your tires. Some states do not allow limitations on how long Should you have difficulty in obtaining the an implied warranty lasts, or the exclusion or applicable warranty service from a tire limitation of incidental or consequential manufacturer, your authorized BMW center will damages, so the above limitations and assist you in resolving the situation. exclusions may not apply to you. Instructions for proper tire care and maintenance Federal warranty provisions also apply to all are contained in the Wheels and Tires section of vehicles sold in all U.S. states and territories your vehicle’s Owner’s Manual.

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12 Volt Battery Care* The high-voltage lithium-ion battery requires no maintenance except for keeping the vehicle’s Battery posts, terminals and related high-voltage lithium-ion battery charged to accessories contain lead and lead proper specifications; refer to the Owner’s compounds; chemicals known to the State of Manual. California to cause cancer. For the entire duration of the high-voltage If your vehicle is driven only for short distances of lithium-ion battery Limited Warranty and the less than 10 miles over a prolonged period of high-voltage lithium-ion battery Capacity time, without an occasional drive at highway Coverage, repairs performed according to limited speeds, the engine’s charging system will not warranties and capacity coverage are provided maintain the battery. Insufficient use of the vehicle could result in short-term starting without charge. The vehicle should be taken to problems and, in the long term, could damage an authorized BMW center to have these repairs the battery. performed by specially trained personnel under the terms of the high-voltage lithium-ion battery In case your vehicle will not be operated for Limited Warranty and the high-voltage lithium- several weeks, it is advisable to: ion battery Capacity Coverage. consider using a proper trickle charger, following the charger manufacturer’s Corrosion Protection instructions, to maintain the battery’s state of charge; or Extensive corrosion protection measures implemented by BMW now make it possible to consult your authorized BMW center or offer a 12-year unlimited mileage anti-corrosion another qualified service center regarding warranty against rust perforation on your vehicle battery removal. Once removed, the battery provided that the vehicle is properly maintained. must be charged and stored in a cool, dry Information on proper maintenance is available in place where it can be protected from freezing. this Booklet and your vehicle’s Owner’s Manual. If the battery will be stored for over 3 months, it must be recharged every 3 months, or else it The major degree of corrosion protection is due will become damaged and useless. to the electrophoretic dip painting process which cathodically deposits paint particles on all body Please consult with your authorized BMW center parts, attracting paint particles into the minutest or another qualified service center for further cavities or seams. Body parts are designed to guidance and information. provide optimum corrosion protection. *For the 330e and 740e, the information above During manufacture, metal exterior body parts refers to the 12-volt service battery and not the receive an additional corrosion protection coat. high-voltage battery. Hood, trunk, doors and other body parts are coated with PVC and sealed from the outside. High-Voltage Lithium-Ion Battery Care and Repairs All floor panels receive a resilient coating of PVC for maximum protection against damage due to The 330e and 740e are powered by a high- stones, etc. voltage lithium-ion battery enclosed in a self-contained system. Opening or removing the Corrosion protection materials tested over many self-contained system creates a genuine risk of years are applied to the surfaces of cavities and severe damage to the high-voltage lithium-ion to the entire underside of the vehicle during and battery as well as personal injury, including fatal after assembly. electrocution. For additional information on the 12-year unlimited mileage anti-corrosion warranty, see the Warranty section of this Booklet on page 4.

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Restoring corrosion protection Diesel Engine — Fuel Please take care that anti-corrosion material is Requirement replaced when your car is repaired after body or The BMW Advanced Diesel engine is chassis damage. designed to run only on Ultra Low Sulfur Diesel (ULSD). This fuel designation contains Underbody maintenance a maximum of 15 parts per million (ppm) of sulfur. Service stations which dispense this The underbody has to be cleaned at least once a fuel will have their pumps marked with this year, in Spring, with plain water in order to remove mud, chemical sediments and other information (or similar): deposits. If those materials are not removed, corrosion (rust) will occur on metal components. Your authorized BMW center can do this anti-corrosion service for you. Do not apply additional undercoating or rust-proofing on or near the exhaust manifold, exhaust pipes, catalytic converter or heat shields. During driving, the substance used for undercoating could overheat and cause a fire. Gasoline Engines — Fuel Quality Use fuels advertised to have adequate detergency and low alcohol (such as ethanol) content. Please refer to your Owner’s Manual for important information on the fuel recommended for use in your vehicle. Use of fuels with A Cetane rating of 51 or higher is insufficient detergent and/or excess alcohol can recommended for use in your BMW Advanced cause driveability problems that necessitate Diesel Vehicle. cleaning intake valves and fuel injection valves, The use of biodiesel fuel is acceptable as long and, when applicable, adjusting the engine idle. as the content is no higher than 5% (B5) which We recommend having this work performed by meets ASTM D6751 specification. If a your authorized BMW center or another qualified service center, perhaps while regular biodiesel rated higher than B5 (such as B10 or maintenance is performed. Your authorized BMW B20) is pumped into the vehicle, damage to center can also recommend a gasoline additive the fuel system components may occur. that will provide sufficient detergency. This If gasoline, B10 or higher biodiesel, or any recommended, unscheduled maintenance, other improper fuel (i.e., low-sulfur diesel) is which may be necessitated by use of pumped into your diesel vehicle: at the first inappropriate fuels, is not required in order to notion of the mistake, stop pumping and do maintain the emission warranty. It also is not not start the vehicle, not even to move it covered by your vehicle’s warranty because no defect in material or workmanship or component away from the filling pump. Serious engine failure is involved. damage can occur! BMW recommends that you contact your authorized BMW center or Roadside Assistance immediately.

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The BMW 328d is equipped with a misfueling system which is intended to prevent gasoline from being pumped into the tank. Most automotive diesel fuel nozzles will be of the recommended diameter (24 mm). When inserted into the fuel-filler neck, the fuel nozzle simultaneously presses two safety tabs located inside the fuel-filler neck; this will allow the fuel nozzle to be fully inserted for refueling. A gasoline fuel nozzle diameter is smaller (21 mm) than an automotive diesel fuel nozzle. If a gasoline fuel nozzle is inserted into the fuel-filler neck of your diesel vehicle, the smaller diameter fuel nozzle will not be able to simultaneously press the two safety tabs; this will prevent the fuel nozzle from being fully inserted into the fuel-filler neck. To allow emergency filling of diesel fuel in locations using a commercial (truck) size diesel fuel filler nozzle which is larger than the nozzle for passenger cars, and/or for filling stations which dispense diesel fuel from a non-conforming sized nozzle, a diesel misfueling bypass adapter is included in your vehicle.

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Notice The “National Traffic and Motor Vehicle Safety Act of 1966” requires manufacturers to be in a position to contact vehicle owners when a correction of a safety-related defect or noncompliance issue with an applicable federal motor vehicle safety standard becomes necessary. Please see the Correcting, Updating or Changing Vehicle-Related or Ownership Information section. Correcting, Updating or Changing Vehicle-Related or Ownership Information To enable BMW to contact you with important vehicle product and safety updates, including vehicles with expired warranty coverage, please update your vehicle-related or ownership information by either:

Logging on at www.bmwusa.com to access your My BMW Account (create a new account as necessary) Contacting the BMW Customer Relations and Services Department at 1 800 831-1117 Completing and mailing the Information Change Card, located at the back of this Booklet Please have your vehicle’s 17-character Vehicle Identification Number (VIN) available. Exporting Your BMW Vehicle Your vehicle has been specifically adapted and designed to meet the particular operating conditions and homologation requirements in your country and continental region in order to deliver the full BMW driving pleasure while the vehicle is operated under those conditions. If you wish to operate your vehicle in another country or region, you may be required to adapt your vehicle to meet different prevailing operating conditions and homologation requirements. You should also be aware of any applicable warranty limitations or exclusions for such country or region. In such case, please contact the Customer Relations and Services Department for further information.

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Customer Assistance Information BMW center. Please remember: the first step in resolving a complaint is to contact the authorized Your satisfaction with our product and the BMW center that performed the work on your services provided by authorized BMW centers is vehicle. They have the necessary equipment and of great importance to us. We take pride in our the personnel to achieve this goal. product, as does the authorized BMW center who services it. If you should ever have a We are confident that every effort will be made to question regarding your authorized BMW ensure your satisfaction. center’s service or your BMW’s performance, we recommend that you contact your authorized Customer Assistance — Notification BMW center. During a specific period (for example, the earlier When contacting an authorized BMW center, we of 12 months or 12,000 miles, though this period suggest that, depending upon the nature of your varies by state), some states require us or our contact, you discuss it with either the Sales, authorized BMW center, to repair in a reasonable Service, or Parts Manager. number of attempts, any defect or condition which substantially impairs the use, value, or As all matters are resolved at the authorized safety of a new vehicle sold, leased or registered BMW center level, it is important that they be in that state. given the opportunity to provide a solution. Should you feel that you were not provided with A reasonable number of attempts is generally the proper response, we urge you to contact the defined as (i) four or more attempts to repair the General Manager or authorized BMW Center same defect (the number of attempts vary by Operator. state) or (ii) the vehicle is out of service by reason Despite the best intentions of all parties, a of one or more repair(s) for more than a misunderstanding may occur between you and cumulative total of 30 days (this period varies by your authorized BMW center. Should this occur state), except for delays created by conditions and you require further assistance, please beyond our control. contact the BMW NA Customer Relations and If we are unable to correct a defect or condition Services Department at: covered by these statutes in a reasonable Telephone: 1 800 831-1117 number of attempts, we may be obligated either to replace the vehicle or reimburse the owner/ Email: [email protected] lessee in an amount equal to the purchase price Website: www.bmwusa.com or lease payments paid by the owner/lessee, less the amount directly attributable to use of the When contacting us, we ask that you provide the vehicle by the owner/lessee. following information: Your name, address and telephone number You should send written notification directly Vehicle Identification Number (last seven to BMW of North America, LLC of the digits) existence of an alleged defect. Send written communication to the Customer Relations Vehicle delivery date and Services Department address listed Vehicle mileage below. Selling authorized BMW center’s name BMW of North America, LLC Servicing authorized BMW center’s name Customer Relations and Services Department Description of the problem P.O. Box 1227 Westwood, NJ 07675-1227 A BMW NA Customer Relations and Services Representative will carefully review all the facts Telephone: 1 800 831-1117 involved and let you know what further action will be taken in conjunction with your authorized Email: [email protected]

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IMPORTANT: IF THIS VEHICLE HAS A DEFECT 4. If the same defect substantially continues to THAT SUBSTANTIALLY AFFECTS ITS USE, exist after the manufacturer has had the last VALUE OR SECURITY, OR THAT MAY CAUSE opportunity to repair or correct the defect, DEATH OR SERIOUS BODILY INJURY IF you may file a claim for compensation under DRIVEN, AND WAS PURCHASED, LEASED OR the New Jersey lemon law. REGISTERED IN NEW JERSEY, YOU MAY HAVE THE RIGHT UNDER THE LEMON LAW IN THE FOR COMPLETE INFORMATION ABOUT YOUR STATE OF NEW JERSEY TO A REFUND OF RIGHTS AND RESOURCES UNDER THIS LAW, THE PRICE OF PURCHASE OR TO YOUR INCLUDING THE MANUFACTURER’S LEASE PAYMENTS. ADDRESS FOR NOTIFICATION OF THE DEFECT, PLEASE CONTACT: NEW JERSEY Here is a summary of your rights: DEPARTMENT OF LAW AND PUBLIC SAFETY, DIVISION OF CONSUMER AFFAIRS, LEMON 1. To qualify for compensation under the New LAW UNIT, POST OFFICE BOX 45026, Jersey lemon law, you must give the NEWARK, NEW JERSEY 07101, PHONE manufacturer or your dealer opportunity to NUMBER: 1 973 504-6226. repair or correct the defect of the vehicle IMPORTANTE: SI EL VEHÍCULO TIENE UN within the terms of protection under the DEFECTO QUE AFECTE DE MANERA lemon law, which are the first 24,000 miles of SUSTANCIAL SU USO, VALOR O SEGURIDAD, operation or two years after the date of O QUE PUEDA CAUSAR LA MUERTE O original date of delivery or whichever comes LESIONES CORPORALES GRAVES SI SE first. MANEJA, Y SE COMPRÓ, ARRENDÓ O REGISTRÓ EN NUEVA JERSEY, PUEDE TENER 2. If the manufacturer or your dealer cannot fix DERECHO EN LOS TÉRMINOS DE LA LEY or correct the defect within a reasonable SOBRE DEFECTOS CONOCIDA COMO amount time, you may have the right to return LEMON LAW DEL ESTADO DE NUEVA the vehicle and receive a full refund, less a JERSEY A UN REEMBOLSO DEL PRECIO DE discount for the use of the vehicle. COMPRA O DEL PAGO DEL ARRENDAMIENTO. 3. If it is assumed that the manufacturer or your Aquí le damos un sumario de sus derechos: dealer cannot repair or correct the defect and if the same defect continues to substantially 1. Para tener derecho a una indemnizacinen exist after that the manufacturer has received los términos de la Lemon Law de Nueva a notice of the defect, sent by certified mail Jersey, debe dar el fabricanteoasu with return receipt, and has had a final concesionaria la oportunidad de reparar o chance to correct the defect or condition corregir el defecto del vehículo dentro de los within 10 days of receiving the notice. This plazos de proteccin que establece esta ley, notice must be received by the manufacturer que son las primeras 24,000 millas de within the terms of protection and can only operacin o dos aos a partir de la fecha de be given after (i) the manufacturer or your entrega original, lo que ocurra primero. dealer has attempted two or more times to 2. Si el fabricante o su concesionaria no pueden correct the defect; (ii) the manufacturer or arreglar o corregir el defecto en un plazo your dealer has attempted, at least once, to razonable, puede tener derecho a devolver el correct the defect if the defect is one which vehículo y recibir un reembolso íntegro, can cause death or serious bodily injury if the menos un descuento por el uso del vehículo. vehicle is operated; or (iii) the vehicle has been out of service for repairs by a total of 20 calendar days accumulation or more, or in the case of a rolling motorized house (motorhome) 45 days or more.

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3. Se da por sentado que el fabricante o su BBB Auto Line concesionaria no pueden reparar o corregir el defecto si el mismo defecto contina If your concern is still not resolved to your existiendo de manera sustancial después de satisfaction, BMW NA offers additional assistance through BBB AUTO LINE in que el fabricante ha recibido una notificacin ARKANSAS, CALIFORNIA, GEORGIA, IDAHO, del defecto enviada por correo certificado IOWA, KENTUCKY, MARYLAND, con acuse de recibo, y ha tenido un ltima MASSACHUSETTS, MINNESOTA, oportunidad de corregir el defecto o PENNSYLVANIA, and VIRGINIA. BBB AUTO problema en los 10 días posteriores a la LINE is a dispute resolution program recepcin de la notificacin. Esta notificacin administered by the Council of Better Business debe ser recibida por el fabricante dentro de Bureaus. BBB AUTO LINE resolves disputes los plazos de proteccinyslo se puede dar through mediation or arbitration. Mediation is an después de que (i) el fabricante o su informal proceeding whereby a neutral third party concesionaria han intentado dos o más (mediator) helps the parties to find an acceptable resolution. Arbitration is also an informal veces corregir el defecto, (ii) el fabricante o proceeding in which an impartial third party su concesionaria han intentado, al menos renders a decision after a hearing at which both una vez, corregir el defecto si este puede parties have an opportunity to be heard. You can causar la muerte o lesiones corporales select mediation or arbitration or both. graves si se maneja el vehículo, o (iii) el vehículo ha estado fuera de servicio por The program is free of charge to you, the consumer, but there are some minimum reparaciones un total de 20 días calendario o requirements for participation in the program. más, o en el caso de una casa rodante Please contact BBB AUTO LINE at the address motorizada (casa rodante), 45 días o más. or phone number listed below for more details: 4. Si el mismo defecto sigue existiendo de BBB AUTO LINE manera sustancial después de que el 3033 Wilson Boulevard, Suite 600 fabricante ha tenido la ltima oportunidad de Arlington, VA 22201 reparar o corregir dicho defecto, puede 1 800 955-5100 presentar una reclamacin de indemnizacin If you wish to use the program and you qualify for en los términos de la Lemon Law de Nueva participation, you will be required to provide the Jersey. following information: SI DESEA MÁS INFORMACIÓN ACERCA DE Your name and address SUS DERECHOS Y RECURSOS EN LOS The Vehicle Identification Number (VIN) TÉRMINOS DE ESTA LEY, INCLUIDA LA The make, model and year of your vehicle DIRECCIÓN DEL FABRICANTE PARA NOTIFICACIONES DE DEFECTOS, ESTOS A description of the problem with your vehicle SON LOS DATOS DE CONTACTO: NEW BBB AUTO LINE will also ask you for other JERSEY DEPARTAMENT OF LAW AND PUBLIC information that may help resolve your concerns, SAFETY, DIVISION OF CONSUMER AFFAIRS, such as the purchase price of your vehicle, any LEMON LAW UNIT, POST OFFICE BOX 45026, mileage at the time of purchase, the current NEWARK, NEW JERSEY 07101, mileage, and copies of repair orders. TELÉFONO: 1 973 504-6226.

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BBB AUTO LINE will notify you when your claim 4. In order to file a claim with BBB AUTO LINE, has been filed. If you decide to arbitrate, you may you will have to provide your name and attend the hearing in person or by telephone. You address, the brand name and Vehicle may bring witnesses and give supporting Identification Number (VIN) of your vehicle, evidence. You may also submit your claim in and a statement of the nature of your writing and ask for a decision on the documents problem or complaint. You will also be asked you submit, without attending a hearing. BBB AUTO LINE will usually render a decision within to provide: the approximate date of your 40 days from the time you file your complaint. acquisition of the vehicle, the vehicle’s The decision is binding on BMW NA if you current mileage, the approximate date and decide to accept it. BMW NA must comply with mileage at the time any problem(s) were first the decision within the time frame specified by brought to the attention of BMW NA or one of the arbitrator. our dealers, and a statement of the relief you Important: You must use BBB AUTO LINE are seeking. There is no charge to the before asserting in court any rights or remedies customer in bringing this claim. created by the Magnuson Moss Warranty Act, 5. BBB AUTO LINE staff may try to help resolve (The Act) 15 U.S.C. Sec. 2301, et seq. You may your dispute through mediation. If mediation also be required to use BBB AUTO LINE before seeking remedies under your state’s Lemon Law. is not successful, or if you do not wish to If you choose to seek redress by pursuing rights participate in mediation, claims within the and remedies not created by Title 1 of Magnuson program’s jurisdiction may be presented to Moss Warranty Act, prior resort to the BBB an arbitrator at an informal hearing. The AUTO LINE is not required by any provision of arbitrator’s decision should ordinarily be the Act. issued within 40 days from the time your complaint is filed; there may be a delay of California Residents 7 days if you did not first contact BMW NA about your problem, or a delay of up to 1. BMW OF NORTH AMERICA, LLC (BMW NA) 30 days if the arbitrator requests an participates in BBB AUTO LINE, a mediation/ inspection/report by an impartial technical arbitration program administered by the expert or further investigation and report by Council of Better Business Bureaus [3033 BBB AUTO LINE. Wilson Boulevard, Arlington, Virginia 22201] through local Better Business Bureaus. The 6. You are required to use BBB AUTO LINE Arbitration Certification Program of the before asserting in court any rights or California Department of Consumer Affairs remedies conferred by California Civil Code has certified BBB AUTO LINE and BMW. Section 1793.22. You are not required to use BBB AUTO LINE before pursuing rights and 2. If you have a problem arising under a remedies under any other state or federal law. BMW NA written warranty, we encourage you You are also required to use BBB AUTO LINE to bring it to our attention. If we are unable to before exercising rights or seeking remedies resolve it, you may file a claim with BBB created by Title I of the Magnuson-Moss AUTO LINE. Claims must be filed with BBB Warranty Act, 15 U.S.C. sec. 2301 et seq. If AUTO LINE within six (6) months after the you choose to seek redress by pursuing expiration of the warranty. rights and remedies not created by California 3. To file a claim with BBB AUTO LINE, call Civil Code Section 1793.22 or Title I of the 1 800 955-5100. There is no charge for the Magnuson-Moss Warranty Act, resort to call. BBB AUTO LINE is not required by those statutes.

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7. California Civil Code Section 1793.2(d) 8. The following remedies may be sought in requires that, if BMW NA or its representative BBB AUTO LINE: repairs, reimbursement for is unable to repair a new motor vehicle to money paid to repair a vehicle or other conform to the vehicle’s applicable express expenses incurred as a result of a vehicle warranty after a reasonable number of nonconformity, repurchase or replacement of attempts, BMW NA may be required to your vehicle and compensation for damages replace or repurchase the vehicle. California and remedies available under BMW NA’s Civil Code Section 1793.22(b) creates a written warranty or applicable law. presumption that BMW NA has had a reasonable number of attempts to conform 9. The following remedies may not be sought in the vehicle to its applicable express BBB AUTO LINE: punitive or multiple warranties if, within 18 months from delivery damages, attorney’s fees, or consequential to the buyer or 18,000 miles on the vehicle’s damages other than as provided in California odometer, whichever occurs first, one or Civil Code Section 1794(a) and (b). more of the following occurs: 10. You may reject the decision issued by a BBB • The same nonconformity [a failure to AUTO LINE arbitrator. If you reject the conform to the written warranty that decision, you will be free to pursue further substantially impairs the use, value or safety legal action. The arbitrator’s decision and of the vehicle] results in a condition that is any findings will be admissible in a court likely to cause death or serious bodily injury if the vehicle is driven AND the action. nonconformity has been subject to repair 11. If you accept the arbitrator’s decision, two or more times by BMW NA or its agents BMW NA will be bound by the decision, and AND the buyer or lessee has directly will comply with the decision within a notified BMW NA of the need for the repair reasonable time not to exceed 30 days after of the nonconformity; OR we receive notice of your acceptance of the • The same nonconformity has been subject decision. to repair 4 or more times by BMW NA or its agents AND the buyer has notified BMW NA 12. Please call BBB AUTO LINE at of the need for the repair of the 1 800 955-5100 for further details about the nonconformity; OR program. • The vehicle is out of service by reason of IDAHO Residents IMPORTANT: IF THIS repair of nonconformities by BMW NA or its VEHICLE IS DEFECTIVE, YOU MAY BE agents for a cumulative total of more than ENTITLED UNDER THE STATE’S LEMON LAW 30 calendar days after delivery of the vehicle TO REPLACEMENT OF IT OR A REFUND OF to the buyer. ITS PURCHASE PRICE OR YOUR LEASE NOTICE TO BMW NA AS REQUIRED ABOVE PAYMENTS. HOWEVER, TO BE ENTITLED TO SHALL BE SENT TO THE FOLLOWING REFUND OR REPLACEMENT, YOU MUST ADDRESS: FIRST NOTIFY THE MANUFACTURER, ITS BMW of North America, LLC AGENT, OR ITS AUTHORIZED DEALER OF Customer Relations and Services Department THE PROBLEM IN WRITING AND GIVE THEM P.O. Box 1227 AN OPPORTUNITY TO REPAIR THE VEHICLE. Westwood, NJ 07675-1227 YOU ALSO HAVE A RIGHT TO SUBMIT YOUR 1 800 831-1117 CASE TO THE CONSUMER ARBITRATION [email protected] PROGRAM WHICH THE MANUFACTURER MUST OFFER IN THIS STATE.

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Special Programs A new, U.S. version, BMW automobile purchased under the Diplomatic or Military SOMETIMES BMW OF NORTH AMERICA, Sales programs, operated in any of the LLC (BMW NA) OFFERS A SPECIAL 50 states, Canada and Puerto Rico. ADJUSTMENT PROGRAM TO PAY ALL OR PART OF THE COST OF CERTAIN REPAIRS The vehicle itself is covered when driven by any BEYOND THE TERMS OF THE WARRANTY. authorized driver. CHECK WITH YOUR AUTHORIZED BMW CENTER TO DETERMINE WHETHER ANY Protection as determined by the vehicle’s original ADJUSTMENT PROGRAM IS APPLICABLE in-service date: TO YOUR MOTOR VEHICLE. New BMWs — Protection is provided for 4 years/unlimited miles. BMW Roadside Assistance Certified Pre-Owned BMWs — 5 years or 6 years (as applicable)/unlimited miles. The BMW Roadside Assistance Program reflects BMW’s commitment to your NOTE: This protection does not affect the new complete satisfaction with the BMW vehicle limited warranty coverage, which remains ownership experience. at 4 years/50,000 miles, or the applicable Certified Pre-Owned BMW time and mileage It’s available for U.S. version BMWs in all coverage. 50 states, Canada, and Puerto Rico 24 hours a day, 365 days a year. Getting Started It’s a valuable benefit provided to you at no additional cost. (Subject to certain limitations and For your convenience, a decal showing Roadside exclusions noted on page 40.) Assistance information has been affixed on the driver’s side of the windshield and in the rear The BMW Roadside Assistance Program is not a compartment area. warranty and does not affect your rights under the New Vehicle Limited Warranty. Calling For Assistance Services provided by a third-party business partner. The toll-free BMW Roadside Assistance number (1 800 332-4269) is answered by a BMW Roadside Assistance service representative. In BMW Roadside Assistance order for you to receive quick and reliable Smartphone Application services, it is essential that you provide detailed and accurate information to the service The free BMW Roadside Assistance Smartphone representative. App dispatches fast, reliable service to your BMW. For more details and to download the App Be prepared to give: for your iPhone®, Android™ or Windows Your name. Mobile® Smartphone, visit http://roadsidemobile.com/bmw Your complete Vehicle Identification Number (found on your vehicle registration, or on the Owner’s Eligibility bottom driver’s side of your windshield). Model description of your vehicle. You are covered if your vehicle is: License plate number of your vehicle. A new BMW automobile, distributed by Vehicle location (including nearby crossroads/ BMW NA, and purchased at an authorized intersections, highway mile markers, street BMW center; OR numbers, landmarks, etc.). A new BMW automobile, purchased under the BMW NA European Delivery Plan; OR

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Location you are calling from (including a On-Site Assistance telephone number where you can be reached). On-site service for vehicle disablements, such as If you are calling from a public phone, wait flat tires, dead batteries, and out of fuel there for the return call. Do not leave this conditions, is provided up to a maximum of location without informing the Roadside $100.00 per incident by BMW Roadside Assistance service representative. Assistance. A description of your vehicle’s problem. The cost for parts and fuel, when used on-site, is Specific and accurate information will enable the responsibility of the owner/driver. The New the Roadside Assistance service Vehicle Limited Warranty does not cover any of representative to provide the proper help. the above on-site services. Note: If you are using the free BMW Roadside Assistance Smartphone App, the information Lock-Out above is not required. Your BMW is equipped with an advanced entry Emergency Valet Service. Should there be a system, which cannot be bypassed by traditional need beyond BMW Roadside Assistance, locksmith methods without significant damage to Emergency Valet service will provide a personal your vehicle. However, in the event that you find assistant who will help in every way to get you to yourself locked out, a simple telephone call to your final destination. Emergency Valet service Roadside Assistance will help you get back on will help you locate a rental car or taxi agency, the road. A representative will help you find hotel or even help procure airline reservations. In transportation or arrange towing service to the the event of an emergency, this service will assist nearest authorized BMW center. Related towing you in getting information out to the proper party, costs will be compensated up to $100.00 per whether it is business or personal. If we are incident. You, or the person driving your vehicle, unable to contact one of your party, the message are responsible for any expenses related to relay service will document the information, and replacement keys. will make reasonable efforts to deliver the message to the message recipient. Towing Service Personal Trip Routing. Leave the planning to In the event of a mechanical breakdown normally us. Simply give one of our Roadside Assistance covered under the New Vehicle Limited Warranty, service representatives a call, and we will provide your vehicle will be transported (at no cost) to the you with a detailed, easy-to-read, computerized nearest authorized BMW center. Towing to the trip itinerary and companion map package. nearest authorized BMW center is also covered Please allow up to two weeks to process your in the event of an accident or collision. request. If a breakdown occurs after normal business Services hours, your vehicle will be transported to a secure location and transported to the nearest From the information you provide, the BMW authorized BMW center on the next business Roadside Assistance service representative will day. determine the type of help required. If you request that the vehicle be taken to a location other than the nearest authorized BMW Dispatch Service center, any additional expense will be your responsibility. A service provider will be dispatched to the site of your disabled vehicle. However, you may request (at no cost) to be taken to a different authorized BMW center as long as it is within 50 additional miles of the “nearest” authorized BMW center.

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Towing requests for vehicles disabled because of Car Rental Discounts casualty, fire, act of God, or violation of law (federal, state or local) are provided at the Discounts are available from several car rental expense of the owner/driver. companies. Benefits may vary with each company and location, and are subject to change If it is necessary for you to have your vehicle without notice. towed through your own arrangements, you Simply use the following information to receive must contact BMW Roadside Assistance for your discount: prior authorization and instructions on claim procedures. All claims must be submitted within Avis®: sixty (60) days of the disablement or occurrence, Discount Code: B769775 accompanied by the original receipts. Claims 1 800 331-1212 received after that time period may be Budget®: dishonored and are subject to the full discretion Discount Code: T464331 of BMW Roadside Assistance. If BMW Roadside 1 800 527-0700 Assistance is not contacted for “prior” authorization, the maximum coverage for towing Enterprise®: is $100.00. Discount Code: NA24109 1 800 RENT-A-CAR Sign-and-Drive Hertz®: Discount Code: CDP#1646338 Typically, if you are within the terms of your 1 888 204-0234 warranty, the services you receive under the BMW Roadside Assistance program will not Exclusions require payment. In most cases, you will simply sign a receipt from the provider of services. Specifically excluded from coverage are: Fines, taxes, or impound towing fees caused Trip Interruption Benefits by a violation of local or state law. Trip interruption benefits are provided for Expenses related to extreme adverse weather mechanical breakdowns as follows: conditions including, but not limited to, floods, Breakdowns that are warranty related; and hurricanes and tornadoes (removal from water, snow, ice, etc.). Must occur in excess of 100 miles from the driver’s primary residence; and Expenses for the removal of snow tires and mounting or removal of snow chains. Repairs cannot be completed during normal business hours on the same day of breakdown. Reimbursements will be made for meals, lodging, car rentals, and alternate transportation to bring the driver and the BMW automobile together after the vehicle has been repaired by an authorized BMW center. Original receipts must accompany all reimbursement requests. Trip interruption coverage is limited to $1,000.00 per incident, for a maximum of five days per incident. Always contact BMW Roadside Assistance for trip interruption benefits. They will assist in making all the necessary arrangements.

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Notes:

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Notes:

46 Owner/Driver Information:

Name ______

Address ______

______

Owner/Driver Telephones:

Business ______

Home ______

Model ______BMW 3 Series, 5 Series & 7 Series Year______2017

VIN

Retail/In-Service Date ______

Trim Code ______Color Code______

Production Date______

License Plate Number ______

BMW Center Telephone Numbers:

Offices ______

Services ______

45978_2407709.indd 2 9/19/16 10:38 AM More about BMW New Vehicle Limited Warranty

2017 bmwusa.com BMW 3 Series, 1-800-334-4BMW 5 Series & 7 Series

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