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Polycom UC Software with Skype for Business

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Polycom UC Software with Skype for Business DEPLOYMENT GUIDE 6.2.0 | December 2019 | 3725-49078-029A Polycom UC Software with Skype for Business Getting Help For more information about installing, configuring, and administering Poly/Polycom products or services, go to Polycom Support. Plantronics, Inc. (Poly — formerly Plantronics and Polycom) 345 Encinal Street Santa Cruz, California 95060 © 2020 Plantronics, Inc. All rights reserved. Poly, the propeller design, and the Poly logo are trademarks of Plantronics, Inc. All other trademarks are the property of their respective owners. Contents Getting Started................................................................................................... 7 Audience, Purpose, and Required Skills.............................................................................7 UC Software Device Compatibility...................................................................................... 7 Microsoft Qualified Phones................................................................................................. 8 Feature Licenses......................................................................................................8 Skype for Business Topologies........................................................................................... 8 Supported Skype for Business Topologies...............................................................8 Prerequisites - On-Premises Deployments......................................................................... 9 UC Software File Formats for Skype for Business..............................................................9 Skype for Business On-Premises and Online Features......................................................9 Related Poly and Partner Resources................................................................................ 11 Deploying Poly Phones with Skype for Business.........................................13 Configure the Network...................................................................................................... 13 Supported DHCP Sub-Options...............................................................................14 Set Up Polycom UC Software........................................................................................... 15 Provisioning Skype for Business Phones..........................................................................16 Manual Provisioning Methods................................................................................ 16 Centralized Provisioning.........................................................................................19 Configuring In-Band Provisioning Settings........................................................................21 Sign In Methods................................................................................................23 Configuring a Skype for Business Sign In Method and Credentials..................................24 Example Sign In Configurations............................................................................. 24 PIN Authentication............................................................................................................ 25 PIN Authentication Parameters.............................................................................. 25 Web Sign In for Skype for Business..................................................................................26 Web Sign In for Skype for Business Parameters................................................... 26 Sign In Remotely using Web Sign-In for Skype for Business.................................27 Modern Authentication Supported Topologies.................................................................. 27 Sign In with Better Together over Ethernet (BToE)........................................................... 28 Web Sign In for CAP with Skype for Business Online...................................................... 28 Sign-In and Sign-Out Soft Keys Parameters.....................................................................28 Microsoft Exchange Integration......................................................................30 Skype for Business........................................................................................................... 30 Integrating with Microsoft Exchange................................................................................. 30 1 Contents Provision the Microsoft Exchange Calendar.......................................................... 31 Enable Microsoft Exchange Calendar Using the Web Configuration Utility........... 31 Verify the Microsoft Exchange Integration..............................................................31 Configuring the Microsoft Exchange Server......................................................................32 Visual Voicemail..................................................................................................... 32 Calendar Month View............................................................................................. 32 Synchronizing Call Logs.........................................................................................32 Address Book Service (ABS) Adaptive Search...................................................... 33 Microsoft Exchange Parameters............................................................................ 33 Microsoft Exchange Calendar Using OAuth Support............................................. 38 Audio Features................................................................................................. 39 Polycom NoiseBlock......................................................................................................... 39 Polycom NoiseBlock Parameters........................................................................... 39 Supported Audio Codecs.................................................................................................. 39 Supported Audio Codec Specifications.................................................................. 41 Audio Codec Parameters....................................................................................... 43 SILK Audio Codec.................................................................................................. 46 Music on Hold................................................................................................................... 48 Upload a Music File................................................................................................48 Configuring Music on Hold..................................................................................... 49 Music on Hold Error Messages.............................................................................. 49 Skype for Business Video Features............................................................... 51 Video and Camera Options...............................................................................................51 Video Quality Parameters.......................................................................................51 Video and Camera Parameters..............................................................................53 Supported Video Codecs.................................................................................................. 54 Toggling Between Audio-only or Audio-Video Calls.......................................................... 55 Audio-only or Audio-Video Call Parameters...........................................................55 Forward Error Correction.................................................................................................. 56 Forward Error Correction Parameter......................................................................56 Simulcast Video.................................................................................................................56 Video Parameters..............................................................................................................57 Video Codec Preference Parameters.....................................................................58 Video Profile Parameters........................................................................................59 Phone Display Features...................................................................................62 Skype for Business User Interface on Poly Phones..........................................................62 Reverse Name Lookup..................................................................................................... 62 2 Contents Reverse Name Lookup Parameter.........................................................................63 Time Zone Location Description........................................................................................63 Time Zone Location Parameters............................................................................ 64 Capture Your Phone’s Screen...........................................................................................68 Capture Your Device's Current Screen Parameters...............................................69 Font Size Customization................................................................................................... 69 Change the Font Size.............................................................................................69 Font Size Customization Parameters.....................................................................69 Port Usage.......................................................................................................
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