Lincolnshire Care Services Directory 2015/16
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Lincolnshire Care Services Directory 2015/16 Burghley House Comprehensive information and advice on choosing and paying for your care and support • Home support • Specialist care • Useful contacts • Care homes www.lincolnshire.gov.uk/mychoicemycare In partnership with HALCYON CARE A TEAM THAT REALLY CARES Halcyon Care has been established since 1989. It is a family owned company providing residential, nursing and dementia care. We pride ourselves in delivering care which focuses on the resident as an individual and recognises their unique characteristics, lifestyle preferences and care needs. A team that really cares... NEW We understand that choosing a care home for yourself, a relative or close friend is one of the most difficult decisions you may have to make. Why not come and spend some time at one of our care centres before you make your choice - with no obligation? WAINFLEET We aim to provide a friendly home environment with up to CARE CENTRE date facilities where visitors are welcome at any time. Rumbold Lane, Skegness, Lincolnshire, PE24 4DS • Respite and day care • Special care for mental health- related problems 43 personal care beds including people • GP visits to our homes with dementia. • Home cooked meals and • En-suite rooms Tel: 01754 881 155 SKEGNESS a wide range of social • Visiting Chiropodist and E: wainfl[email protected] activities Hairdresser THE FOUNTAINS HOMER LODGE NIGHTINGALE HOUSE CARE CENTRE CARE CENTRE CARE CENTRE Church Lane, Tetney, 23 – 26 Monson Street, Main Road, Bucknall, Near Grimsby DN36 5JX Lincoln LN5 7RZ Woodhall Spa LN10 5DT 45 nursing and personal care beds, 47 nursing and personal care beds 45 personal care beds & including people with dementia & physical disability physical disability Tel: 01472 210 456 TETNEY Tel: 01522 530 108 LINCOLN Tel: 01526 388261 BUCKNALL E: [email protected] E: [email protected] E: [email protected] MANOR CLARENCE HOUSE EASTWOOD HOUSE CARE CENTRE CARE CENTRE CARE CENTRE East Kirkby, Near Spilsby Albert Street, Brigg, Lincolnshire Doncaster Road, Rotherham, PE23 4DB DN20 8HS S65 2BL 41 personal beds including people with 33 personal care beds including people 37 personal care beds including people mental health problems with dementia with dementia Tel: 01790 763 381 EAST KIRKBY Tel: 01652 650 950 BRIGG Tel: 01709 363 093 ROTHERHAM E: [email protected] E: [email protected] E: [email protected] www.halcyon-care.co.uk Contents Publications Welcome from Lincolnshire County Council 4 Care homes and housing options 39 Areas covered by this Directory 6 Care homes checklist 43 Dementia care homes checklist 46 Introduction 8 Living with dementia 47 The new Care Act and what Disabilities and sensory loss 50 it means for you 11 Keeping people safe 52 You’re in charge 12 Make your voice count 53 How we can support you to remain independent at home 14 Information, legal and fi nancial issues 55 Living at home 16 Useful contacts 60 Making life easier at home 22 Lists of providers Home care checklist 29 Care and support providers 31 Do you look after someone? Day care, day centres and day opportunities 37 We’re here to support you 35 Care homes/care homes with nursing 65 Getting out and about 36 Index 87 As with the listings on www.lincolnshire.gov.uk/mychoicemycare, all the listings in this publication are supplied by the Care Quality Commission (CQC) in association with Lincolnshire County Council and neither Lincolnshire County Council (LCC) nor Care Choices can be held liable for any errors or omissions. The inclusion of advertisements for homes and agencies in this Directory does not act as an endorsement or recommendation by Lincolnshire County Council. For further copies of this Directory, call the Customer Service Centre on 01522 782155. This Directory is available electronically at www.carechoices.co.uk. There is also a Alternative formats Browsealoud option for those requiring the information in the spoken word. Visit www.lincolnshire.gov.uk/mychoicemycare for help and information 3 Welcome from Lincolnshire County Council A warm welcome to the 2015/16 edition of your Lincolnshire Care Services Directory. Making big decisions about the kind of help you need and who will provide it can be stressful. We know that you want and deserve high-quality and safe care and to be treated with dignity and respect. I hope you will find this guide a useful tool as you consider your care choices, whether for yourself, a member of your family, or someone you care for. The Care Act has brought about a huge shift in care and support policies this year. It means there is now legal guidance to put wellbeing, dignity and choice at the heart of health and social care. You should be at the centre of decision-making, and you should have access to information that is clear and easy to understand. In Lincolnshire, we already offer support and engagement services for carers, to help them in their caring role. Now their incredibly valuable contribution to communities and the wider health economy is Lincoln recognised in law, with more rights for carers included in the Care Act. Next year further changes are forecast, with a cap on committed to making sure you have the information, care costs for the future. advice and support you need when it comes to your care. It has been our priority since long before the Care Act It is our priority to help you have the right care in place at to make sure you have choices when it comes to your the right time. care journey. The care you receive should be right for your In this publication you’ll find information about what individual circumstances and we will work with you every is available for you to stay independent at home, support step of the way to personalise your care to meet your needs. for carers, getting out and about and your options We also believe in helping you make informed for housing and care homes. Information on financial decisions, ones that you’re confident in because we have issues and support for people with dementia, disabilities worked closely with you. and sensory loss are also covered along with details of We all hope to be able to stay independent in our providers in our county. own homes for as long as we possibly can. Last year the I hope you find this Directory useful in helping you County Council introduced the Wellbeing Service to help make informed decisions on the choices available to people to achieve that independence for longer. So far, you in Lincolnshire. Whether you can pay for your own more than 2,000 people have benefitted from the service care or not, Lincolnshire County Council can offer advice which has helped people bounce back from set-backs and information. Look for information in this Directory, and address problems before they lead to a hospital stay. give us a call on 01522 782155 or visit More information about the Wellbeing Service can be www.lincolnshire.gov.uk/mychoicemycare found on page 16 of this Directory. We are working closely with Lincolnshire’s health organisations to co-ordinate health and care and deliver the best experience possible for you. The Lincolnshire Health and Care programme has introduced Neighbourhood Teams around the county, bringing nurses, GPs, social workers, mental health staff and therapists together. They are working together to support the most vulnerable people with the highest needs. Councillor Patricia Bradwell Budgets are under pressure and we have a growing Executive Member for elderly population with care needs. Despite this, we are Adult Care 4 This Directory’s helpline 0800 389 2077 – information on choosing and paying for care Areas covered by this Directory This Directory is divided into the geographical areas indicated on this map. Care providers by areas start on the following pages: Boston page 65 Lincoln page 72 Skegness page 80 Gainsborough page 67 Louth page 75 Sleaford page 82 Grantham page 70 Market Rasen page 77 Spalding page 83 Horncastle page 71 North Kesteven page 79 Stamford page 86 Care and support providers page 31 Day care and day centres page 37 Caistor A1031 Gainsborough Gainsborough Market A631 Rasen Louth A15 Louth Brant Broughton A157 A46 A153 A16 A57A A158 A52 Lincoln Lincoln A158 North Horncastle Kesteven Skegness A16 Coningsby A15 A17 A52 A153 Sutton-on-Sea A17 Sleaford Boston A5A52 Grantham A16 A52 A1 A1 A17 5 Spalding A16 Market Grantham Deeping Stamford 6 This Directory’s helpline 0800 389 2077 – information on choosing and paying for care Professional care in a homely environment The Orders of St John Care Trust is consistently rated one of the UK’s best care providers in terms of care quality • As a charity, our focus is on people • Listening to your life story helps us provide not profits individualised care • We are specially trained to help people • Our compassionate approach is underpinned by living with dementia the Christian values of our sponsoring orders • Homes in Grantham, North Hykeham, Lincoln, Bourne, Spilsby, Gainsborough, Holbeach, Market Rasen, Spalding, Boston and many more. To find out more or to arrange an appointment to visit any of our homes in Lincolnshire, please contact 0800 988 8133 or [email protected] Operated by not-for-profit charity The Orders of St John Care Trust – Registered Charity No. 1048355. Introduction How to use this Care Services Directory This Care Services Directory has been compiled with paying for non-residential care and support, starting on contributions from Adult Care, Lincolnshire County Council. page 55. When the words ‘we’ and ‘us’ are used in the Directory it If you care for a relative or friend and need some extra means Adult Care.