Austen Noble Insurance Brokers Ltd

November/December | Vol. 31 No. 6

Community Awards Celebration

SEE PAGE 12 FOR MORE INFORMATION

Austen Noble Insurance Brokers Ltd. Milton’s • Business Insurance • Commercial Auto • Personal Auto • House • Condo • Tenants Insurance Local Monthly Payment Plans Available Coffee established 1956 Roaster Mike Austen [email protected] John Austen [email protected] Toll Free: 1-800-425-5405 Phone: 905-636-0922 www.austeninsurancebrokers.com • 205 Main St. E., Milton • 905.878.7217 Email: [email protected] CHAIR’S MESSAGE

It’s my pleasure to have the opportunity to reach out to my fellow community members and provide Kim Majetic an update on how some of our local Chair businesses are exceeding rules and regulations to keep our families safe, to share how restaurants cannot sustain life with distancing 2020 BOARD OF DIRECTORS this pandemic has affected various industries, measures in effect. Patios are closing down, and keep you informed on the aid that the EXECUTIVE no holiday parties in sight and no government government is providing especially for our programs designed for their unique situation. Chair Kim Majetic community’s independent businesses. So far the restaurant industry has lost 800,000 Gordon Food Service We all know how important mental & jobs and if there are further closures this Past Chair physical wellness is, especially during times number will continue to rise. For all of these Walter Heyden like these. Our local gyms are showing us just reasons the Canadian Chamber of Commerce Dufferin Aggregates how committed they are to keeping us healthy has launched the “Our Restaurants” Campaign. Vice Chair by exceeding the recommended guidelines The campaign puts a spotlight on Canada’s John Lobraico so we can still feel comfortable to go out and restaurants current situation. The campaign is Chudleigh’s Ltd. enjoy a pastime. Many gyms have now frozen national, bilingual, includes paid advertising, Past Chair memberships for those who reside in “hot spots” and the launch of the website OurRestaurants. Teresa Fujarczuk Granite Ridge Golf Club which means you will not be billed during this ca (NosRestaurants.ca in French). The ‘Our time of closure. They are urging folks in these Restaurants’ campaign underscores the urgent Treasurer Nathan Porter higher transmission areas to stay home and not need for Canadians – both the public and our 4Sight Search Solutions visit other community clubs to promote health governments – tocome together to support and safety during this time. Some clubs have these usinesses in their time of need. DIRECTORS started checking ID’s at the door and turning Here in Milton, we are fortunate to have Stephanie Carruth ONE for Freight folks away who don’t reside in their region. very a proactive and empathetic Town staff. As I think about these local businesses and how Mihaela (Mickey) Dinis They worked extraordinarily hard to approve Grant Thornton LLP they are trying to do everything possible to keep expanded patios in record time. This proved Rob Duvall their doors open I truly hope that our government invaluable for many restaurants since their RDC Networks will consider a more strategic and specific approach indoor capacities were severely reduced. With Maria Artuso to its closures and select them based on actual data winter upon us, the Town is now looking to RBC Royal Bank where we have confirmed community spread, extend the timelines for patios that are on Matt Rees versus the blanketed regional approach. ROCKWOOL private land. Those patios occupying sidewalks Our local economy needs this. One sector Fred Scheuer and rights-of-way are more difficult since they Intrigue Media Halton Region Inc. that has been hit especially hard, which is very potentially interfere with snow clearing and Kristina Tesser Derksen near and dear to my heart is the restaurant create pedestrian safety issues. Town Council Representative industry. More than 60 percent of Canada’s I would like to personally thank you and Tanya Vakil Fernandes restaurants risk having to close their doors the Town of Milton staff for your continued Forest Hill Real Estate Inc. Brokerage Keystone permanently by November, according to support in this area! government data. The article notes that the CHAMBER STAFF Scott McCammon, ACE, CCE President & CEO Joanne Barrett Administrative Coordinator Krista Lenardon-Trull Marketing & Communications Coordinator Sam Kassam Macfie Membership & Advertising Sales Rep. Alyssa Smith Conestoga College Co-op Student Events and Committee Administration HilaryMatthews.com Business News COMMERCIAL, RESIDENTIAL, INVESTMENT 251 Main Street East, Suite 104 Milton, Ontario OFFICE 905.858.3434 L9T 1P1 CELL 647.354.9506 Telephone: 905.878.0581 Facsimile: 905.878.4972 [email protected] Hilary Matthews SALES REPRESENTATIVE [email protected] RE/MAX Realty Specialist Inc. www.miltonchamber.ca Brokerage Each Office Independently Owned & Operated 2 November/December 2020 UPCOMING EVENTS Upcoming events Changing the way Canadians To register for any of the following Chamber events please visit www.miltonchamber.ca. think about investing their money CUSTOMERS... WHO NEEDS THEM? HOW YOU ‘SHOW UP’ TO YOUR CUSTOMERS CAN MAKE ALL THE DIFFERENCE IN Private investments for WHETHER THEY STAY YOUR CUSTOMER. Individuals & Corporations Thursday, November 5 9:30 AM - 10:30 AM Private Real Estate | Private Equity | Private Debt Topic: Customers... Who Needs Them? Registered Plans Cash Tax Structures Presenter: Sharon Worsley, Senior Manager Chamber Success, OCC Free for Chamber Members Discover the potential of adding Online Webinar alternative investments to your portfolio

VIRTUAL MILTON BREAKFAST CLUB Lynn Trevisan, BASc., MBA PRESENTED IN PARTNERSHIP WITH BENSOL CONSULTING Private Wealth Advisor Wednesday, November 11 , 2020 905.462.6989 8:00 AM - 9:00 AM [email protected] Free for members

VIRTUAL MILTON YOUNG PROFESSIONALS Wednesday, November 18, 2020 3:30 PM - 4:30 PM Free for members Be VIRTUAL BUSINESS AFTER HOURS pi Tuesday, November 24 Ins red 3:30 PM - 4:30 PM Free for members

MILTON CHAMBER OF COMMERCE Joanne Barrett to Retire After almost 18 years as Administrative Coordinator at the Milton Chamber of Commerce, Joanne Barrett is setting her sights on a well-deserved retirement. Joanne began her career at the Milton Chamber of Commerce in May 2003 and has been an important part of our organization since. If you’ve attended any Tel: 905-876-4633 Fax: 905-876-2064 of our events over the years you would have Toll Free: 1-877-289-2292 seen Joanne’s friendly face at registration, CPA, CA, LPA welcoming attendees, and chatting with A Professional Corporation members to see how business is going. Auditing, Accounting, 35 Hugh Street Inside the Chamber office, Joanne Taxation, Bookkeeping Milton, ON L9T 2C7 has not only been our gatekeeper but our [email protected] problem solver, always willing to lend staff forget her contributions to the Milton www.melissacoulson.ca a helping hand with anything from an excel Chamber of Commerce. Please join the Milton spreadsheet, event setup or even fixing a Chamber staff and Board of Directors in broken a chair. Her contributions have been wishing Joanne all the best in her retirement integral to our success and continuity. at [email protected]. We will all miss Joanne, and will never REWARDS PROGRAM The job posting for the Administrative Coordinator position is available at "Earn Points, Get Free Golf" It's that simple miltonchamber.ca/employment. Interested applicants can email Scott McCammon, 905.878.5494 President & CEO at [email protected]. 1-877-GOLF-126 www.golfgranite.com 9503 Dublin Line, Milton • November/December 2020 3 Investment and PRESIDENT & CEO’S MESSAGE Insurance Planning Fall usually has Chambers travelling to attend the Canadian Chamber convention. John Barrett, CFP, EPC, RIS With the host city changing each year, Scott McCammon, ACE, CCE Certiﬁ ed Financial Planner it’s an incredible way to see our country. President & CEO Not this year, though. COVID cancelled Call 905-878-0007 for a personalized consultation the in-person event. But the need to lobby Toll free: 1-877-877-8575 x3009 government on behalf of businesses, One of the issues debated relates to Fax: 905-276-4964 including those in Milton, remains as rural and near urban access to digital [email protected] www.johnbarrettﬁ nancial.ca strong as ever. So, the convention went broadband. Certainly, an issue that affects 5070 Dixie Road virtual on October 26 and 27. many Miltonians. The pandemic has Mississauga, ON If the pandemic has any positive, it’s worsened this issue as people moved to L4W 1C9 that a virtual convention allowed many home offices and internet bandwidth was more Chambers to attend – 267 different challenged to its limits…and sometimes local Chambers and Boards of Trade and beyond. Right now, two million Canadian almost 1,000 delegates. Importantly, households cannot access a reliable that also means that most of Canada’s internet connection. Rural download 308 electoral ridings have a voice at this speeds in April were nearly 12 times slower Investments Inc. convention. than for urban users, according to the ® Registered trademark owned by Dejardins Financial Security. That’s critical for us to truly be Canadian Internet Registration Authority. representative of Canada’s business The Canadian Chamber is calling on community. It’s what differentiates the federal government to accelerate the Chambers from other business associations Universal Broadband Fund to quickly and what makes us truly grassroots. expand broadband access. Here in Halton, The convention is the opportunity the Region, Town, MP Adam, MPP Parm, for local Chambers to help set the policy and the Chamber are working to put a local direction for the Canadian Chamber. perspective on the issue, including having In total, there were 61 resolutions Zoom meetings with concerned businesses. debated this year, ranging from finance It’s a great example of how many partners, and taxation issues to infrastructure, locally and nationally can work together on CCAB Audited digital economy, skills, transportation, a grassroots issue. Now, we just need the environment, and more. Over the past change to happen. Milton’s Community Newspaper Since 1860 months, the Ontario Caucus Advisory Your Community information... Council (OCAC), which involves about a dozen Chambers, met virtually to review these resolutions, and determine how they The Best Coverage... In Print and Online... For One and All... will affect our Ontario businesses. I am For advertising information, please contact: pleased to be on the Advisory Council to 901 Guelph Line, Burlington, ON L7R 3N8 Tel: 905-878-2341 ensure our Milton perspectives are heard. For Circulation inquries please call 905-878-5947 www.insidehalton.com

4 November/December 2020 MEMBER NEWS Insurers stepping up to help small businesses in Ontario WE ASSIST SMALL BUSINESS • Health and Safety Training • Implement and Monitor Health and Safety Programs To help struggling small businesses in challenges to visit businessinsurancehelp.ca • Create Heath and Safety Manuals Ontario secure insurance amidst the economic and call the Business Insurance Helpline at • Completing Audits, • Providing OHS Act and Assessment and Inspections Regulation Guidance challenges the COVID-19 pandemic has 1-844-2-ask-IBC. Commercial insurance is a created, Insurance Bureau of Canada (IBC) highly competitive market, and it is very possible www.sooleysafetyservices.ca | 416-984-1107 is announcing the launch of a new Business that another insurance company can offer a Insurance Action Team (BIAT). BIAT will help different option at a lower rate. It is critical that to find viable insurance solutions for as many businesses explore all available options. small businesses in Ontario’s hospitality sector “We have a shared interest in making sure 905.876.3114 as possible. that as many small hospitality businesses as [email protected] www.dsafurnishings.ca The BIAT will launch in November and possible in Ontario can find the insurance will initially focus on Ontario-based small they need – even in a time of heightened 274 Alliance Road, Units 3-4, Milton, Ontario L9T 2V2 businesses in the hospitality sector, including uncertainty and risk,” said Forgeron. restaurants and bars that have been impacted The property and casualty insurance Quality office furniture for Business, Institutions and Hospitality Serving Milton and Community for more than 39 years. by COVID-19 and are currently experiencing industry has provided more than $1 billion in challenges securing insurance. personal and commercial insurance relief to HUTCHINSON THOMPSON HENDERSON & MOTT “There is no question that these are help Canadians impacted by the pandemic, Barristers & Solicitors especially challenging times for small business plus an additional $200 million in deferred Serving Milton & Halton Areas Since 1920 owners in Ontario’s hospitality sector, and we premiums to personal and commercial REAL ESTATE LAND DEVELOPMENT COMMERCIAL understand and acknowledge the frustration customers. These figures will continue to CORPORATE WILLS & ESTATES they are feeling,” said Don Forgeron, President rise over the coming months as the industry 264 Main St. E., Milton L9T 1P2 and CEO of IBC. “That’s why insurers have continues to support Canadians through this Tel: 905.878.2841 Fax: 905.878.3937 committed to a new and innovative solution challenging period. email: [email protected] to help tackle insurance challenges that small www.lawmilton.com businesses are currently facing.” ABOUT INSURANCE BUREAU OF CANADA Barnaby Henderson Howard Mott Nathan Green Working directly with insurance brokers Insurance Bureau of Canada (IBC) is the and business owners, a risk manager and a national industry association representing committee of insurers will assess and review Canada’s private home, auto and business eligible business applications to make loss insurers. Its member companies make up 90% prevention recommendations, and determine of the property and casualty (P&C) insurance the level of coverage and premium that can be market in Canada. For more than 50 years, offered. A business would not be obligated to IBC has worked with governments across accept coverage offered through the BIAT. the country to help make affordable home, Prior to the official launch of BIAT, IBC auto and business insurance available for all encourages small business owners facing Canadians.

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Accounting, auditing and other assurance services Business and personal tax planning and compliance filings CHARTERED PROFESSIONAL ACCOUNTANTS PROFESSIONAL CORPORATION Estates and Trusts Services LICENSED PUBLIC ACCOUNTANTS Bookkeeping, payroll and other business services FCPA, FCGA, C.Dir, LPA Our commitment is to build a relationship of trust and respect with our clients November/December 2020 5 NEW MEMBERS Welcome new members Welcome to the following new Chamber Members. We invite you to participate in Chamber events and encourage you to take part in the Chamber committees.

BUDGET BLINDS OF MILTON committed to creating dining experiences LODESTONE IMMIGRATION Milton, ON for our guests that capture the youthful and SERVICES INC. Contact: Sunita Vagadia, Owner fun expression of today’s Italian lifestyle. 1240 B Main St. E 905-874-8478 We are the Home of All-You-Can-Eat soup, Milton, ON L9T 8M7 With over 25 years of experience in custom salad and garlic homeloaf. And we deliver Contact: Konesh Thurairasah, Regulated window blinds, shades, drapes, and more, amore in everything we do! Consultant we provide design-driven solutions with the 647-884-7771 highest levels of customer satisfaction with KIM COYLE CONTENT CREATION At Lodestone Immigration Services the best warranty. Milton, ON Inc. we offer innovative in-person and Contact: Kimberley Coyle, owner online consultation services on Canadian ACTIVE RESULTS COLLABORATIVE Tel: 905-749-4382 Immigration using the latest technologies. Milton, ON www.kimcoylecontent.com Konesh’s goal is to help his clients their Contact: Cheryl Rak, Director Kim Coyle Content Creation offers a full right way to Canada but also making the 647-296-5259 range of writing services. Let me create entire process easier, faster and more www.activeresultscollaborative.com compelling, concise content your audience efficient. Active Results Collaborative is the not only wants to read, but also engage with. brainchild of Milton entrepreneurs, Cheryl TMG – MORTGAGE AGENT – Rak and Robin Read Griffin. Like-minded JENNESSA YOUM community values and complementing skill MILTON HARDWOOD FLOORS Milton, ON sets in the digital marketing space, bring a 52 Steeles Ave. E. Contact: Jennessa Youm, Agent unique approach to helping local businesses Milton, ON L9T 1X9 416-723-5500 and entrepreneurs with digital branding Contact: Ed Arce, Owner www.Jennessa.tmgbroker.com solutions that work! Strategy, website, social 905-876-7671 Purchasing a home is an important decision media, events and promotions. www.miltonhardwood.com and you should be confident about your Our success in the hardwood flooring investment. I will work with you personally business is mainly the result of our authentic EAST SIDE MARIO’S C/O to offer you valuable insight throughout products and our exceptional customer the process, save you time and find the FADZFOODS INC service. Milton Hardwood floor sells great 860 Main St. E mortgage that best suits your situation. I quality flooring...flooring that’s made to will sweat the details so you don’t have to. Milton, ON L9T 0J4 last. Floors that look good, feel good and are Contact: Zain Raza, Owner luxurious. With over 30 years in hardwood 905-864-9899 flooring experience, Joe and Ed look forward www.eastsidemarios.com to helping you with your flooring needs. Ciao Milton. Come empty, leave full! We are

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6 November/December 2020 ONTARIO CHAMBER OF COMMERCE Government of Canada announced an investment of $12 million to support the Canada United Small Business Fund Small businesses are at the heart of Minister Ng and the federal Canadian communities. They are critical in government for providing critical helping Canada turn the corner on COVID-19 support to small businesses when and their success is essential to Canada’s they need it most,” said Rocco economic strength. Created and launched by Rossi, President and CEO of the RBC, Canada United is a national movement Ontario Chamber of Commerce. to support local businesses in communities The actions of Canadians across the country. Today, during Small during the campaign helped Business Week, the Honourable Mary Ng, establish the Canada United Small Minister of Small Business, Export Promotion Business Relief Fund to help and International Trade, announced an small businesses offset the cost of investment of $12 million to support the expenses required to reopen safely their businesses to meet local health and Canada United Small Business Relief Fund. or adopt digital technologies to move more of safety requirements. The grant can also be The pandemic has created substantial their business online. used to help firms with the cost of Personal uncertainty for small businesses. They are “While the pandemic has undoubtedly Protection Equipment and enhance their facing mounting losses, increased costs to challenged us in many ways, it’s also e-commerce capabilities so they can do more reopen and shaky consumer confidence. As highlighted Canadians’ unwavering business online. Canadian small businesses part of the Canada United movement, RBC commitment to supporting one another can learn more and apply for the grant brought together more than 70 of Canada’s during difficult times,” said Neil McLaughlin, online. leading brands, the national Chamber of Group Head, Personal & Commercial “Along with chambers of commerce and Commerce network and business associations Banking, RBC. “We are incredibly grateful for boards of trade across the country, we’re to rally Canadians to “show local some love” by the ways Canadians have supported their local proud to support small businesses through buying, dining and shopping local. Meanwhile, businesses when they really needed it, and for the Canada United Small Business Relief more than 40 municipalities across Canada the commitment of our partners who helped Fund, helping small businesses with their made official proclamations in honor of the bring Canada United to life. And, now, with recovery efforts as a result of COVID-19,” Canada United Weekend, which took place the Federal Government’s support, we are added Scott McCammon, President & CEO, over the weekend of August 28 – 30. confident that the Small Business Relief Fund Milton Chamber of Commerce. “Small businesses are cornerstones of will make a significant difference in helping The new application window will for the our local economies and key to thriving businesses prepare for the road ahead.” Canada United Small Business Relief Fund communities—creating jobs, driving Through the Canada United Small will be open on Monday, October 26, 2020. innovation, and generating wealth for Business Relief Fund, grants up to $5,000 Click here to learn more about Canada Canadians. Local businesses have always are available to small businesses so they can United. been there for us and now need our support cover the costs of PPE as well as physical now more than ever. A sincere thanks to modifications and digital enhancements to

Forbes Andersen LLP Chartered Professional Accountants Jennifer Sutherland 1-877-947-0464 ext. 245 [email protected] www.forbesandersen.com

400-420 Main St. E., Suite 110, Milton, ON L9T 4X5

November/December 2020 7 FEATURED MEMBERS DSV Global Transport and Logistics FEATURED RENEWING MEMBER

DSV is a global transport and logistics As part of our efforts to help provider, managing supply chain solutions with COVID-19, we were awarded for thousands of companies every day. a contract for the Ministry of We transport by air, sea, rail, road and Government and Consumer Services offer logistics services in warehousing and (MGCS) to store and distribute e-commerce fulfillment. With over 55,000 critical PPE to Ontario schools, employees in more than 80 countries, we police stations, government offices, work passionately to deliver great customer prisons and courthouses. PPE goods experiences and high-quality services. including; face masks, face shields, With DSV Canada’s new head office goggles, gloves disinfectant and wipes. located in Milton, we are proud to be part of On September 30th, we welcomed the local business community. Premier Doug Ford and his team to During COVID-19, we like so many our DSV Milton facility. Members of businesses, large and small, have navigated his Cabinet; Minister Lisa Thompson, the fight against COVID-19. He emphasized through the setbacks to find opportunities. Minister of Government and Consumer the fact that “we’re all in this together” and As supply chain and logistics was deemed Services, as well as Parm Gill, MPP for that the work being done to distribute PPE an essential business, DSV continues its Milton joined the tour. supplies to Ontario schools and facilities is operations across Canada focused on keeping The Premier and his team toured the critical. supply chains flowing. warehouse and saw the work being done We are truly proud our DSV team and We have taken all the precautionary first-hand. to be able to support the government and measures with many working remotely and Premier Doug Ford visited to personally Province in the efforts to minimize the ensured that the health & safety of our team thank the team and warehouse employees for spread of COVID-19. always comes first. their hard work, dedication, and support in Learn more about DSV at: www.ca.dsv.

Senior homecare By Angels FEATURED NEW MEMBER

Senior homecare By Angels is an their loved ones hence we have, as an in-home care service provider servicing organization, implemented various the town of Milton and surrounding methods and procedures aimed at areas. Our goal is to support the protecting and curbing the spread of ® Seniors with non-medical services Covid-19 by having dedicated trained such as meal preparation, light house staff to a home - staff are scheduled to keeping, errands such as grocery and remain at one location at a time. Daily safely in their own surroundings. We see medication pickup. We also provide screening and continuous monitoring it as our responsibility to adjust to the assistance with activities of daily living of staff, ongoing training on proper client’s schedule and help determine the (ADL) - bathing, toileting and grooming, use of PPE supplies for both staff services that best meet their care needs, Home Support Caregivers/PSW and and clients and daily sanitization of we conduct a free in-home assessment cross boundary transportation. We the vehicle before and after drop offs. before commencenment of service; by understand the current trying times Senior Homecare By Angels provides listening to our clients and responding and the impact it has had on everyone a cost-effective way to help our clients to their needs, we strive to build a especially our senior population and maintain their dignity and independence lasting relationship.

If you need a free home evaluation, a referral to a lender or another professional, or if you have a Commercial real estate question feel free to contact me. I'm only a phone call or email away! CAROL DUVALL, SALES REPRESENTATIVE D! PICTURE IT SOL R O Y A L L E P A G E M E A D O W T O W N E R E A L T Y

4 1 6 - 8 5 7 - 3 7 4 9 | C A R O L @ A H O M E O F Y O U R O W N . C A | W W W . A H O M E O F Y O U R O W N . C A

8 November/December 2020 MEMBER RENEWALS Renewing members

Thanks to the following businesses for their continued support. *Escarpment Country™ Partner

407 ETR Gordon Food Service Canada Ltd. Phoenix Contact Ltd. Acclaim Health Gorrud’s Auto Group Portabello’s Pizza & Eatery AKAL Optical Halton Auto Service and Transmission Power Link Expedite Corporation Allegra Spa Wellness Clinic Halton County Radial Railway Primerica Financial Services - Rob Arthur Electric Inc. Halton Small Business Advisory Group Inc. Hewlett Independent Representative BANG! creative Hawkins Animal Hospital Professional Pro Con Building Supplies Ltd. Barn Door Studio Ltd., The Corporation RE/MAX Real Estate Centre Inc. - Benefits Edge Insurance Services Limited, The Hitherfield School Krista Barton Bensol Consulting Home2 Suites by Hilton Rick Imus Music Studio - Best Western Plus Milton Inn Ikuras Consulting Inc. Campbellville Campus Blue Beacon of Canada - Division of IPC Securities Corporation Rick Imus Music Studio- Milton CANCLEAN Financial Corp IVY Arms, The Salvation Army - Khi Community, The Bob Baynton’s Carpentry J D Factors Sci-Mech Technical Services Inc. Brillion Tax and Accounting Ltd. Let’s Go Travel Scott’s Car Care and Rust Check Centre BSO Beauty Supply Outlet M. Putzer Hornby Nursery Ltd. SkinSimply C.F. Crozier & Associates Inc. Maid Clean Services Inc. Snapology of Halton-Mississauga CBM Ltd. McLaren Press Graphics Ltd. STRIDE (Supported Training & Clarke’s Golf McTavish, Cathleen RMT Rehabilitation in Diverse Environments) Crime Stoppers of Halton Miller Tree Strutt Armstrong CPA Professional E. Manson Investments Limited Millside Total Communications Inc Corporation Ecowater Systems Milton Blinds Inc. Tombro Trucking Limited Elements Casino Mohawk Milton Community Resource Centre Toronto West KOA Campground Elevated Services Inc. Milton Denture Clinic TransPro Freight Systems Limited Fine Arts Society of Milton (FASM) Milton Orthotic & Wellness Centre U-Haul of Milton Crossroads Food4Kids Halton Miltowne Collision Inc. United Way Halton & Hamilton Gen Three Ltd. MPP Parm Gill, (Milton) XPOLICE Traffic Tickets Halton Region GEO Morphix Ltd. MTB Transit Solutions Zarr Tech GFP Services Canada, Inc. Ollie’s Roofing Ltd. Global Trade Partners Inc. Panchal, Dr. Rajesh H., Optometrist

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Exclusive discount for 905-825-1065 Chamber members [email protected] ROB CLARKSON, CAIB hons www.youngsmilton.ca MANAGING PARTNER CLICK HERE TO GET YOUR FREE QUOTE!

November/December 2020 9 SPONSORSHIP CORNER The following companies have generously supported the events of the Milton Chamber of Commerce.

COMMUNITY AWARDS GALA Cogeco Arthur Electric Inc. Aimco Solrec Limited Crozier & Associates Consulting Engineers Canadian Champion Austen and Noble Insurance Brokers Ltd. Dufferin Aggregates Chudleigh’s Ltd. Bell Fedar Investments proud partner at ClubLink Corporation Canadian Champion Granite Ridge Golf Club CN CN HJMAC Inc. - McDonald’s Cogeco Cogeco Insurance Bureau of Canada Fedar Investments proud partner at Crozier & Associates Consulting Engineers Mattamy Homes Limited Granite Ridge Golf Club Danielle’s Florals Miltowne Insurance Services Inc. GavCom Media Productions Inc. Dufferin Aggregates Oxford Properties Group Hilary Matthews - RE/MAX Realty Enable Education PROforma U-Want-One Specialists Inc. GavCom Media Productions Inc. ROCKWOOL Impact Logistics Inc. Granite Ridge Golf Club TD Bank Group Jackson Events Halton Region Small Business Centre Wallace Chevrolet Buick Cadillac Ltd. RBC Royal Bank Hilary Matthews - RE/MAX Realty Wilfrid Laurier University Robert (Pie) Lee Insurance Agency Specialists Inc. ROCKWOOL McLaren Press Graphics Ltd. Woodbine Entertainment Group Miltowne Insurance Services Inc. MILTON FARMERS’ MARKET U-Need Storage - A Durante Group MTB Transit Solutions Wilfrid Laurier University Company OLG/Elements Casino Mohawk Robert (Pie) Lee Insurance Agency ROCKWOOL POLITICAL LEADERSHIP SERIES TECH CONNECT Tandia Financial Credit Union Limited Enbridge Town of Milton The Albatross Restaurant at Insurance Bureau of Canada BDO Granite Ridge Golf Club - Jimmy D. CN Halton Region The Flower Mill

SMALL BUSINESS WEEK MAYOR’S BREAKFAST Halton Region Small Business Centre VOLUNTEER APPRECIATION Bell Milton Education Village Innovation RECEPTION DSV Global Transport and Logistics Centre CN Mattamy Homes Town of Milton O’Connor MacLeod Hanna LLP

GOLF TOURNAMENT SPORTS CELEBRITY DINNER & Allegra Marketing Print Mail AUCTION Chudleigh’s Ltd. APD Printing Inc.

10 November/December 2020 CHAMBER GROUP INSURANCE RESIDENTIAL AND COMMERCIAL Growing Company Culture = Future CLEANING SERVICES • Oﬃ ce, Medical, Dealership, Nursery School Resilience and more Save up to $200 • Move in/move out cleaning over four cleanings • Special occasion prep & clean up (commercial only) “Culture matters • Eco-friendly cleaning products because it has a Lyndsey Saulnier, Cleaning Specialist direct effect on 416.886.4789 | [email protected] www.MaidCleanServices.ca people factors such as employee engagement and motivation; and productivity factors such as product and customer service quality. Basically, organizational culture has a direct impact on the long-term viability Unlocking Human of the organization.” Potential to Achieve That’s according to Allan M. Stewart, President of Human the benefits of alternate work spaces when Breakthrough Results Synergistics Canada. they were thrust into change in March. But in the last five months, few small With the expected second-wave of this OUR SOLUTIONS INCLUDE: business owners have been focusing pandemic—and the anticipated increase • 1-on-1 Business Coaching on business priorities outside of over- in future pandemics in general—building for business owners (100% communicating with employees working a workforce that can sustain itself and Money Back Guarantee) remotely and ensuring they have the thrive in changeable circumstances will tools needed to get the job done. It seems be instrumental to business survival. • Individual & Team Assessments the time to refocus and start building/ “This extraordinary time is when • Leadership Training; the Coach rebuilding an inclusive, supportive organisations should identify and invest Approach to Performance company culture has arrived, and there is in workers’ capabilities, develop new • Building High-Performance no time to waste. team structures, and evaluate how to best Teams “COVID-19 has created a clarifying leverage the alternative workforce,” said moment for work and the workforce,” said Volini. • Elevating Culture & Erica Volini, principal and global human In thinking about how business Employee Engagement capital leader at Deloitte Consulting LLP. has changed so rapidly, now may be an “While technology provides a opportune time to invest in defining your MILTON CHAMBER MEMBERS: tremendous platform for reinvention, company’s culture and harnessing these • Complimentary Coaching/ organisations need to realise that new behaviours, attitudes, values, and Discovery Session 30-60 min reinventing work is about building a beliefs that have grown out of adversity culture where humans can thrive by before they become lost to the resumption • 25% Discount on 1-on-1 creating meaning in work, as well as of old habits. Coaching services, no developing a new level of resilience and minimum contract adaptability to handle disruptive events.” CONTACT MICHELE MACTAGGART And adapt we must. Although we’d Marc Desormeaux, President BENSOL CONSULTING seen trends in flexible and co-working 647-723-6388 519-829-2860 locations, many small businesses were [email protected] [email protected] still in the exploratory phase of evaluating FOCALPOINTGETSRESULTS.COM

November/December 2020 11 ROBERT (PIE) LEE MILTON CHAMBER OF COMMERCE FINANCIAL Community Awards Celebration On September 21, the Milton Chamber of and above to represent the values we expect SPECIALIZING IN RETIREMENT Commerce hosted the Community Awards from our community leaders. "FINANCIAL" PLANNING Celebration at Chudleigh’s Farm. Guests Thank you to everyone involved, gathered at the beautiful apple farm to including our sponsors, who made the night Life Insurance - Disability Insurance honour the recipients and nominees which a success, despite the pandemic restrictions. Mortgage Insurance - Critical Illness were virtually announced in May. Insurance - RRIF's - LIF's - RRSP's TFSA's - RESP's - Segregated Funds We were honored to host this event as To view the Community Awards Annuities - Manulife One it gave us the opportunity to pay tribute to recipients and virtual awards videos the individuals and businesses that go over please click here. Celebrating 45 years of Home Town Business

bob@robertleefi nancial.com kim@robertleefi nancial.com www.robertleefi nancial.com 245 Commercial St., Milton L9T 2J3 Offi ce: 905-878-5786 • Fax: 905-878-3692 CALL FOR A NO OBLIGATION CONFIDENTIAL CONSULTATION

12 November/December 2020 THANK YOU TO THE COMMUNITY AWARDS GALA SPONSORS DIAMOND SPONSOR Astrid Lakats Chartered Professional Accountant

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November/December 2020 13 Supplying High COVID CONVERSATIONS Quality Crushed Understanding the Changing Safety Limestone and Protocols in the Second Wave Sand & Gravel WRITTEN BY: DOUG SOOLEY, SOOLEY’S SAFETY SERVICES to the GTA and WATCH THE UNDERSTANDING THE CHANGING SAFTEY WEBINAR PRESENTED BY DOUG SOOLEY, SOOLEY’S SAFETY SERVICES ON THE MILTON Surrounding Areas CHAMBER YOUTUBE CHANNEL: HTTPS://YOUTU.BE/7_UOEPRGLFK

Ontario has seen an increase in cases SCREENING MEASURES in many regions throughout the province Screening requirements have been recently over the past two months. Experts are updated to implement a new screening tool concluding that Ontario is in the second the Ministry of Health has developed and wave of the pandemic and this wave could recommends businesses to use. The Regulation be far worse than the first wave. Case counts requires workplaces to use the screening currently range between 800 and 1000 tool developed (or an acceptable substitute) on most days resulting in the Government to screen all Workers and Essential Visitors. taking a regional approach on implementing Workers include all staff including students, restrictions. They are currently using a contractors or volunteers and Essential Visitors modified Stage 2 restriction plan for regions include all individuals providing a service in such as Ottawa, Toronto and Peel. Other the establishment who are not employees and/ regions may move into this modified Stage 2 or patrons of the establishment. in the next few weeks such as Durham and The screening tool does not need to be Milton Quarry, Halton Regions. completed by patrons/clients in a restaurant Partners In Our Community Regulation 364/20 - (Rules for Areas setting or emergency personnel and first in Stage 3 under the Reopening Ontario (A responders. The screening tool must be 1-866-634-5999 Flexible Response to COVID-19) Act, 2020) completed prior or at entry to the workplace www.crhcanada.com has been created and requires businesses to but can be sent by email prior to or done upon comply with any recommendations, advice and arrival. Records of screening must be kept for instructions issued by the Ministry of Health 30 days due to contact tracing requirements (Ministry). A couple of major updates include but privacy must be maintained and records the following: kept confidential. The screening tool asks three MEMBER 2 MEMBER • September 26, 2020 – Screening questions as a minimum (the Employer can add DISCOUNTS Measures (Tool) Used for Workers/ additional questions if required) which are: Essential Visitors 1. Do you have any of the following new Take advantage of exclusive discounts oﬀ ered by Milton Chamber members. • October 2, 2020 – Mask/Face Covering or worsening symptoms or signs not Requirements Indoor Spaces chronic or related to other known causes miltonchamber.ca/member-discounts

PMS 7549C Legal SolutionsLegal Solutions for Private, for Private, Owner-Managed Owner-Managed PMS 7549C and andFamily Family Businesses Businesses LegalA proud Solutions member of the Milton community, Ceciliafor has morePrivate, than 30 years of experience Owner-Managed providing expert legal advice to private businesses. Trust Cecilia to handle your legal matters so that you can focus on your business. PMS 7549C A proud member of the Milton community, Ceciliaand has more Family Businesses Legal SolutionsCecilia Moffat for Private, Owner-Managed than 30 yearsCo-Leader, of experience Private Business Services providing Group, Aird & Berlis expert LLP legal advice to privateA proud businesses.E [email protected] Trust of theCecilia Tand 416.865.7782 Milton toFamily handle community, your Businesses legal Cecilia matters has more than 30 years of experience so providingthat you can expert focus legalon your advice business. to private businesses. Trust Cecilia to handle your legal A proud member of the Milton community, Cecilia has more than 30 years of experience providing expertmatters legal advice so that to private you canbusinesses. focus Trust on yourCecilia business. to handle your legal matters so that you can focus on your business. Cecilia Moﬀ at Co-Leader,Cecilia MoffatPrivate Business Services Group Cecilia Moffat Co-Leader, AirdPrivateCo-Leader, & Business Berlis LLP Services Private Group, Business Aird & Berlis Services LLP Group, Aird & Berlis LLP E [email protected] cmoffE [email protected] [email protected] T 416.865.7782 T 416.865.7782 T 416.865.7782

14 November/December 2020 or conditions? 2. Fever or chills, difficulty breathing or shortness of breath, cough, sore throat, trouble swallowing, runny nose/stuffy DID YOU KNOW? nose or nasal congestion, decrease or loss of smell or taste, nausea, vomiting, As member and an employee of a diarrhea, abdominal pain, general not feeling well, extreme tiredness, sore muscles 3. Have you travelled outside of Canada in the past 14 days? 4. Have you had close contact with member, you automatically receive 10 % OFF a confirmed or probable case of your home and auto insurance. COVID-19? Workers and Essential Visitors that answer yes to any of these questions are Call for a FREE quote & receive a $5 TimCard! required to leave the premises and self-isolate for 14 days. They must also contact the Public Health Department for their region for 1.866.576.5931 further instructions. or visit ccvinsurance.com/mcc

MASKS/FACE COVERINGS On October 2nd the Ontario Government mandated the use of face coverings in all indoor public spaces and where physical distancing is a challenge and/or cannot be maintained. This requires that everyone must use a face covering (non-medical mask, such as a cloth mask) in public indoor spaces and whenever physical distancing is a challenge. This includes public spaces, workplaces and vehicles operating as businesses. You don’t need to wear a face covering when working in an area that allows you to maintain a distance of at least 2 meters from anyone else while you are indoors. www.greenpropeller.com 905-878-2793 There are exemptions to these requirements including:

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November/December 2020 15 • Children under 2 years old taking off the mask. Avoid touching the mask PAVE THE WAY TO A • Medical condition – No document needed and moving or adjusting the mask frequently. • Inside the following facilities: Don’t share your mask with other people and BEAUTIFUL AND • Correctional institution change your mask once it gets slightly wet or SAFE EXTERIOR • Custody program for young persons dirty. Dispose of masks into lined garbage bins, in conflict with the law wash your hands and avoid leaving them in • Detention program for young persons shopping carts or on the ground. in conflict with the law Businesses must always be diligent. • University dorms, retirement homes, These updates are in addition to the required long-term care homes or other measures previously implemented on hand similar dwellings except common washing, sanitizing, cleaning, previous area and can’t maintain 2 metres screening and mask wearing measures • Residences for people with and physical distancing requirements. The disabilities requirements change regularly and staying • Performing or rehearsing for: on top of them is important to maintain • Film or television productions compliance and protect workers, clients and • Concerts visitors. • Artistic events Provincial, Municipal and • Theatrical performances RESOURCES Private Sector Contractor Ministry of Health Screening Tool You may remove your mask/face covering www.health.gov.on.ca/en/pro/programs/ Specializing in Concrete under any of the following circumstances: publichealth/coronavirus/docs/workplace_ Sidewalks and Curb Appeal • Receive services requiring removal of screening_tool_guidance.pdf mask Parking Lot Work | Asphalt • Engage in an athletic or fitness activity Ministry of Labour, Training and Skills Landscaping | Underground • Eat or drink Development COVID-19 Workplace Safety Plan Site Services | Excavations • For Health and Safety Reasons www.ontario.ca/page/develop-your-covid- Debris and Junk Removal 19-workplace-safety-plan Masks and face coverings must fit properly. Pencon616Inc. Construction Services They must fit securely to the head with ties or Ontario Government COVID-19 Website will be available to assist you in ear loops, maintain their shape after washing https://covid-19.ontario.ca/ any way possible. Our team will and drying, be a minimum of two layers be following all safety precautions of tightly woven material such as cotton or Ontario Government COVID-19 Prevention while onsite and address the linen and large enough to completely and Website (Guidelines) COVID-19 Safety Guidelines. comfortably cover the nose and mouth. Where www.ontario.ca/page/resources-prevent- To Everyone Be Safe, Stay Healthy! required, specialized testing must take place covid-19-workplace for mask fits. Oﬃ ce: 416-654-3277 Wash your hands immediately before Public Health Agency of Canada Cell: 416-891-4149 putting on the mask or immediately after www.canada.ca/en/public-health.html [email protected]

FOR MORE MEMBER 2 MEMBER DISCOUNTS VISIT MILTONCHAMBER.CA/MEMBER-2-MEMBER-DISCOUNTS www.penconcanada.com

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16 November/December 2020