Agenda of the Finance, Policy & Administration Committee

AGENDA OF THE FINANCE, POLICY & ADMINISTRATION COMMITTEE MEETING TO BE HELD ON MONDAY 6 JANUARY 2020 AT 7.30 PM IN THE ROBING ROOM, THE CASTLE, HERTFORD

1. RECORDING OF MEETING

To establish if it is the intention of any person present to record the meeting.

2. APOLOGIES FOR ABSENCE

To receive apologies for absence.

3. DECLARATIONS OF INTEREST

To receive Members’ declarations of Disclosable Pecuniary Interests (as defined by the Relevant Authorities (Disclosable Pecuniary Interests) Regulations 2012) where these Disclosable Pecuniary Interests:

a) Have not already been entered into the register and b) Relate to a matter to be considered

To note that such interests so declared must be formally notified to Town Clerk and the Monitoring Officer at East Hertfordshire District Council of the interest within 28 days.

To receive Members’ declarations of Declarable Interests in accordance with Hertford Town Council’s Code of Conduct (adopted 8th April 2013).

4. THE MINUTES

To confirm as correct the Minutes of the meeting held on 14 October 2019 and to authorise the Chairman to sign the same.

5. ACTION SHEET

To note the Action Sheet - PAPER A (page 5)

6. QUESTIONS AND/OR STATEMENTS FROM MEMBERS OF THE PUBLIC

Members of the public may speak about specific items on this agenda which contain a recommendation, provided they have advised the Town Clerk of their wish to speak no later than midday on the Friday before the meeting (or midday of the last working day of the week before the meeting). A list giving details of the name(s)

1 and relevant agenda item(s) will be circulated to Councillors before the meeting commences.

7. FIRST HALF INCOME AND EXPENDITURE 2019/20

To receive a report on the income and expenditure to 30 September 2019 – PAPER B (page 7)

8. FINANCE

(a) Draft Budget 2020/21

To consider the draft budget for 2020/21 - PAPER C (page 37)

(b) Bank Reconciliations

To receive the bank reconciliation summaries for September to November 2019 - PAPER D (page 47)

(As agreed at the meeting of this Committee on 16 th February 2009, summary sheets only are provided. Bank Statements can be viewed in the Castle at any time (c) Interim External Audit for 2019/20

To receive a copy of the Interim External Audit report for 2019/20- PAPER E (page 53)

9. COMMUNITY GRANT APPLICATIONS

To consider the following applications under the Community Grant Fund. (a) The Sele School (b) Keech Hospice Care (c) Hertfordshire Festival of Music (d) Hertford Quaker Meeting (e) Hertford Book Festival Committee

PAPER F (page 61)

10. NEW HOMES BONUS GRANT FUND APPLICATIONS

To consider the following applications under the NHB Grant Fund. (a) Replenish Refill Store CIC (b) Groundwork (c) Hertford Arts Hub

PAPER G (page 63)

2 11. PERSONNEL SUB COMMITTEE

To receive the minutes of the Personnel Sub Committee Meeting held on 11 November 2019. PAPER H (page 65)

12. REVIEW OF CONSTITUTION

To review the following documents within the Constitution

a) 1.1 Intro page 67 b) 1.2 Residents and the Council page 73 c) 1.3 Powers and Functions page 77 d) 1.4 Town Clerk and other Managers page 81 e) 1.5 Council’s Assets page 85

13. MUSEUM REPORT

To receive the Annual Report from the Museum and funding bid - PAPER I (page 91)

14. FINANCE, POLICY & ADMINISTRATION OBJECTIVES FOR 2019 - 2023

To note the progress on the Objectives 2019-23 – PAPER J (page 127)

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4 PAPER A ACTION LIST FROM FINANCE, ADMINISTRATION AND POLICY COMMITTEE MEETING – 14 th OCTOBER 2019 ACTION BY DUE DATE STATUS AS AT December 2019 FINANCE None outstanding PREMISES None outstanding OTHER Ashley Webb Shelter Refurbishment and future Maintenance of JW East Herts Council are keen to work with the Council in a Castle Grounds collaborative way to implement the Greenspace Management Plan that Eas t Herts Council has produced. Progress to date: · East Herts Council wishing to progress improvements (subject to funding being available). · Consultation of the Castle Grounds Management Plan likely to take place in New Year – starting in January 2020. · Consultation can be a joint exercise with Hertford Town Council being involved as a landowner/manager of part of the Castle grounds.

Militia Colours JW COMPLETE Two of the three Colours were received by All Saints Church on Sunday 10th November. The Hoddesdon one has been 5 accepted by Hoddesdon Church.

Ref:FinAdmin/ActList/1 This page is intentionally blank 6 PAPER B

REPORT TO A MEETING OF THE POLICY, FINANCE & ADMINISTRATION COMMITTEE – 6 JANUARY 2020

AGENDA ITEM 7 – 2nd QUARTER INCOME & EXPENDITURE 2019/20

1. PURPOSE OF THE REPORT

1.1 This report gives an overview of the 2nd quarter of the year accounts for the Council.

1.2 All the Council Committees (also) receive quarterly monitoring reports that provide the financial oversight for the work overseen by the individual Committees.

2. SUMMARY

2.1 The Total Overall Expenditure for the Council is less by £20,709 in the 2nd quarter of the financial year 2019/20 when compared to the last financial year figure. The Overall expenditure in 2018/19 was £525,489 when compared to 2019/20 is £504,780.

2.2 The Closing General Reserves at the end of the 2 nd quarter in 2018/19 was £1,134,357 compared to £1,310,631 for the same period in 2019/20.

Committee Projected Outcome £ Opening General Reserves 614,945 Finance, Policy & Administration Surplus 34,815 Development & Leisure Surplus 25,605 Community Services Surplus 7,697

Total Surplus 683,062

Transfers from Gen. Reserve (35,405) Projected Closing Gen. Reserve 647,657

3. Community Services Summary

3.1 Total income is £16,815 (38.6%) lower than same period in the last financial year.

3.2 Net expenditure in the 2nd quarter of 2019/20 is £74,852 compared to the £56,975 in 2018/19. The significant difference between these two periods is due to the low income received during half of the financial year 2019/20.

3.3 The difference between projected outcome and the budgeted figure in 2019/20 shows a surplus of £7,697 as at the end of the 2nd quarter. This is likely to change by the end of the financial year in the table 1 below.

3.4 Cemetery income is budgeted for £70,490 in the financial year 2020/21 by looking at the trend from 2016/17 to 2018/19. There is possibility of not meeting this target based on the income received as at end of the 2nd quarter 2019/20

7 PAPER B

CS BUDGET SUMMARY TABLE 1 ACTUAL BASE Base ACTUAL Projected Base TO BUDGET Budget TO Outcome Budget 30.09.18 2018/19 2019/20 30.09.19 2019/20 ALLOTMENTS 2020/21 TOTAL ALLOTMENT INCOME (5,206) (10,390) (10,681) (5,235) (11,074) (11,074) ALLOTMENT & PAMS (SALARIES) 25,810 63,195 68,445 31,949 68,445 68,462 ALLOTMENT & PAMS EXP 12,562 79,521 84,717 5,267 70,517 62,475 TOTAL ALLOTMENT, PAMS & CCY EXP. 38,372 142,716 153,162 37,216 138,962 130,937 NET ALLOTMENT, PAMS & CCY EXP. 33,167 132,326 142,481 31,981 127,887 119,863

ACTUAL BASE Base ACTUAL Projected Base TO BUDGET Budget TO Outcome Budget 30.09.18 2018/19 2019/20 30.09.19 2019/20 CEMETERY 2020/21 TOTAL CEMETERY INCOME (38,398) (63,760) (65,545) (21,553) (39,415) (59,415)

CEMETERY EXP.(SALARIES) 46,853 95,585 104,312 50,624 104,312 105,740

TOTAL CEMETERY GEN. EXP. 15,353 72,105 97,637 13,801 78,403 68,784 TOTAL CEMETERY EXP. 62,206 167,690 201,949 64,424 182,715 174,524 NET CEMETERY EXPENDITURE 23,808 103,930 136,404 42,871 143,300 115,109

ACTUAL BASE ACTUAL Projected Base Base Budget TO BUDGET TO Outcome 2019/20 Budget TOTAL 30.09.18 2018/19 30.09.19 2019/20 2020/21 TOTAL INCOME CS (43,604) (74,150) (76,226) (26,789) (50,490) (70,490) TOTAL EXP. CS 100,579 310,406 355,111 101,641 321,677 305,461 TOTAL NET EXP. CS 56,975 236,256 278,885 74,852 271,187 234,971

8 PAPER B

9 PAPER B

4. Development & Leisure Summary

4.1 Total income is £3,605 (3.0%) better than same period in the last financial year.

4.2 Net expenditure in the 2nd quarter is £133,717 compared to 132,172 that was spent in the same period for the financial year 2018/19.

4.3 The expenditure is in line with the budget set for 2019/20. The services provided have performed better in the 2nd quarter of the year compared to last year and generated more income. The difference between projected outcome and the budgeted figure shows a surplus of £25,605 as at the end of the 2 nd quarter. The projected figure is likely to change by the end of the financial year since this report is based on half of the year.

4.4 The income and expenditure for the 2 nd quarter of the year is listed in Appendix 2 as an attachment and the summary can be found below in Table 2.

10 PAPER B

BUDGET SUMMARY TABLE 2 ACTUAL BASE Base ACTUAL Projected Base BUDGET Budget Outcome Budget DOWNSHIRE TO TO 2018/19 2019/20 2019/20 2020/21 SUITE 30.09.18 30.09.19 TOTAL DS INCOME (47,654) (86,919) (89,353) (47,214) (81,914) (79,573) DS EXP. (SALARIES) 28,453 50,095 52,127 27,489 52,127 53,587

DS EXP. (OTHER) 10,203 24,999 26,576 4,435 23,858 19,184 DS TOTAL EXPENDITURE 38,656 75,094 78,703 31,923 75,985 72,841 DS NET EXPENDITURE (8,997) (11,825) (10,650) (15,290) (5,928) (6,732)

ACTUAL BASE Base ACTUAL Projected Base TO BUDGET Budget TO Outcome Budget MILLBRIDGE 2018/19 2019/20 2019/20 2020/21 ROOMS 30.09.18 30.09.19 TOTAL MB INCOME (9,477) (15,450) (15,883) (8,524) (19,623) (19,063) MB EXP. (SALARIES) 4,742 7,500 22,199 10,925 22,199 22,824

MB EXP. (OTHER) 1,343 1,621 1,666 1,400 1,666 1,496 MB TOTAL EXPENDITURE 6,085 9,121 23,865 12,325 23,865 24,320 MB NET EXPENDITURE (3,391) (6,329) 7,982 3,802 4,241 5,257

ACTUAL BASE Base ACTUAL Projected Base TO BUDGET Budget TO Outcome Budget EVENTS & TOWN 2018/19 2019/20 2019/20 2020/21 CENTRE 30.09.18 30.09.19 TOTAL EVENT & TOWN INCOME (32,761) (36,275) (37,291) (36,547) (42,849) (44,000) EVENT & TOWN EXP. (SALARIES) 51,475 123,415 112,293 56,328 112,293 115,883 EVENT& TOWN EXP (OTHER) 58,302 148,862 165,622 64,598 157,961 153,343 TOTAL EXPENDITURE 109,778 272,277 277,915 120,926 270,255 269,226 EVENT & TOWN NET EXP. 77,016 236,002 240,625 84,379 227,406 225,226

TOWN & ACTUAL BASE Base ACTUAL Projected Base TOURIST TO BUDGET Budget TO Outcome Budget INFORMATION 2018/19 2019/20 2019/20 2020/21 CENTRE 30.09.18 30.09.19 TOTAL TTIC INCOME (28,514) (43,860) (45,088) (29,726) (58,156) (52,648) TTIC EXP.E (SALARIES) 49,333 108,080 114,442 46,777 114,442 93,558 TTIC EXP. (OTHER) 46,725 67,008 71,029 43,776 70,730 71,251 TTIC TOTAL EXPENDITURE 96,058 175,088 185,472 90,553 185,172 164,809 TTIC NET EXPENDITURE 67,544 131,228 140,383 60,827 127,017 112,162

11 PAPER B

ACTUAL BASE Base ACTUAL Projected Base D & L TO BUDGET Budget TO Outcome Budget ACCOUNT 30.09.18 2018/19 2019/20 30.09.19 2019/20 2020/21 TOTAL INCOME (118,405) (182,504) (187,614) (122,010) (202,541) (195,283) TOTAL EXPENDITURE 250,577 531,580 565,955 255,728 555,277 531,197

OVERALL NET EXPENDITURE 132,172 349,076 378,341 133,717 352,736 335,913

Abbreviations used DS = Downshire Suite, ground floor rooms for hire at the Castle D&L = Development & Leisure Committee SW = Seed Warehouse, the Coun cil’s building in the Wash TIC = Town & Tourist Information Centre

The table below shows the movement after the year end decisions to roll forward some budgets.

Diff between Base Budget Base Budget Projected Base 2019/20 and D & L ACCOUNT 2019/20 before 2019/20 After Outcome Budget 2020/21 before Roll Forward Roll forward 2019/20 2020/21 rolling forward

TOTAL INCOME -187,614 -187,614 -202,541 -195,283 -7,669 TOTAL EXPENDITURE 553,750 565,955 555,277 531,197 -22,553 TOTAL NET EXPENDITURE 366,136 378,341 352,736 335,914 -30,222

4.5 The following items have been adjusted as detailed below;

 Budget code 6037 Town centre Hanging basket reduced by £5994  Budget Code 7080 Christmas Lights reduced by £6,840  Savings of Staffing Overhead cost by £16,809

12 PAPER B

13 PAPER B

5. Finance Policy and Administration Summary

5.1 Total income is £21,094 (32.0%) less than same period in the last financial year because two periods were billed in the financial year 2018/19.

5.2 The services overseen by the FP & A Committee finished the 2nd quarter of the year 2019/20 year with an overall net expenditure of £296,211 compared to the net expenditure of £336,342 in the financial year 2018/19. The overall expenditure is less by £40,131 in the 2 nd quarter of the year 2019/20 compared to 2018/19.

5.3 The expenditure has been in line with the budget set for 2019/20. The difference between projected outcome and the budgeted figure shows a surplus of £34,815 as at the end of the 2nd quarter. The projected figure is likely to change by the end of the financial year since this report is based on half of the year

14 PAPER B

6. Castle Tenant Lease Renewal.

6.1 A lease for an existing tenant is being negotiated an increase in rent rate from £11,820 to £14,434 for another 5 years subject to rate review in the 3rd year into the lease. The lease is currently been prepared by the solicitors.

FP & A INCOME AND EXPENDITURE TABLE 3 BASE Projected ACTUAL TO Base Budget ACTUAL TO Base Budget BUDGET Outcome 30.09.18 2019/20 30.09.19 2020/21 INCOME 2018/19 2019/20 Bank Interst Income (3,488) (2,500) (2,570) (5,405) (9,493) (9,222) Rrecharge 0 (416) (428) 0 0 0 Castle Rent (36,765) (60,932) (60,932) (23,866) (67,154) (60,568) Seed Warehouse (25,679) (43,003) (43,343) (15,567) (44,275) (44,275) FP & A Total Income - 65,932.32 - 106,851.32 - 107,272.89 - 44,837.97 - 120,921.88 - 114,064.89

BASE Projected ACTUAL TO Base Budget ACTUAL TO Base Budget BUDGET Outcome 30.09.18 2019/20 30.09.19 2020/21 EXPENDITURE 2018/19 2019/20 General Adm.- Salaries 103,037 225,400 182,391 79,082 182,391 183,019 Gen Adm. (Non Staff) 3,828 2,060 5,439 15,411 8,777 5,439 Gen Office Exp 42,315 95,189 93,362 39,141 89,419 95,424 Mayoral Exp 5,802 24,982 25,433 9,574 24,782 20,956 Election Expenses 0 5,000 5,140 0 5,140 5,243 Museum Salaries 2,115 4,305 4,556 2,265 4,556 4,647 Museum Grant 105,317 140,423 144,355 70,252 140,423 140,423 Community Grant 9,633 19,799 20,353 3,056 16,554 16,554 Castle Exp salaries 19,907 42,470 40,262 19,595 40,262 41,563 Castle Exp-General 99,612 169,150 170,868 88,191 160,529 167,710 Seed Warehouse Salaries 841 1,625 2,624 1,276 2,624 2,709 Seed Warehouse Expenses 5,055 29,478 19,541 1,777 17,701 16,743 Premises Adm. Salaries 4,812 20,875 28,595 11,429 28,595 27,586

. Total Expenditure 402,273.83 780,756.00 742,919.36 341,048.47 721,752.60 728,015.09

FP & ATotal Income (65,932) (106,851) (107,273) (44,838) (120,922) (114,065) FP & A Total Expenditure 402,274 780,756 742,919 341,048 721,753 728,015 FP & A Net Expenditure 336,342 673,905 635,646 296,211 600,831 613,950

15 PAPER B

Table 4 (Before & after the roll forward) Diff between Base Budget Base Budget Projected Base Budget 2019/20 and FP & A ACCOUNT 2019/20 before 2019/20 After Outcome 2020/21 2020/21 before Roll Forward Roll forward 2019/20 roll forward TOTAL INCOME -107,273 -107,273 -120,922 -114,065 -6,792 TOTAL EXPENDITURE 715,328 742,919 721,753 728,015 12,687 TOTAL NET 608,055 635,646 600,831 613,950 5,895 EXPENDITURE

6.2 Table 4 above shows income and expenditure for the services overseen by the Finance Policy and Administration Committee. The difference in the Overall Net Expenditure between the budget set 2019/20 and 2020/21 increased by 1% (£5,895,) and some budget lines have been adjusted.

16 PAPER B

17 PAPER B

7. RECOMMENDATIONS

It is RECOMMENDED that:

a) The Committee notes the report.

Report by Muibat Babayemi – Finance Manager

18 HERTFORD TOWN COUNCIL BALANCE SHEET

30.06.19 30.09.19 CURRENT ASSETS 2,183,612.74 Cash & Bank Balances 2,598,721.15 9,622.17 Stock 9,622.17 6,848.12 Debtors -10,561.90 Payments in Advance Accrued Income -2,400.00 Asset sold -2,400.00

2,197,683.03 TOTAL ASSETS 2,595,381.42

CURRENT LIABILITIES -75.00 Mayor of Hertford Appeal Fund -75.00 -2,285.20 Youth Town Council -2,285.20 -14,050.00 Tenants' Deposits Held -14,050.00 -23,063.87 Creditors -5,732.42 -27,605.99 Deferred Income -9,271.98 Accruals -29,091.00 -67,080.06 TOTAL LIABILITIES -60,505.60

2,130,602.97 NET ASSETS 2,534,875.82

REPRESENTED BY: 1,025,147.14 General Reserve 1,310,628.48 129,598.16 Building Maintenance Reserve 129,598.16 29,916.89 CCTV Maintenance Reserve 29,916.89 24,295.94 Election Reserve 24,295.94 872,699.58 New Homes Bonus Reserve 991,491.09 32,995.63 LCTS Grant Reserve 32,995.63 15,949.63 Pinehurst Community Area Reserve 15,949.63 2,130,602.97 TOTAL EQUITY 2,534,875.82

Check 0.00

19 THE BUDGET OVERVIEW

SECTION 1 - OVERVIEW

2018/2019 2018/2019 2018/2019 2018/2019 2018/2019 2019/2020 2019/2020 2019/2020 2019/2020 2020/2021 to 30.09.2018 to 31.12.2018 to 31.03.2019 Base Budget Projected Budget Base Budget to 30.06.2019 to 30.09.2019 Projected Budget Base Budget INCOME

Precept (1,139,394) (1,139,394) (1,139,394) (1,139,394) (1,139,394) (1,187,116) (593,312) (1,186,870) (1,187,116) (1,212,714) Operational Income (227,941) (326,534) (403,288) (363,505) (368,638) (371,113) (95,580) (193,637) (373,953) (379,838) Opening Precept (548,748) (548,748) (548,748) (614,945) (614,945) (628,538) Transfer from LCT Transfer from Building reserve (30,000) (30,000) Land Asset Sale 0 0 0 0 (19,000) (19,000) 0 0 New Homes Bonus External Funding (Groundwork UK) 0 0 0 0 0 0 0 TOTAL INCOME (1,916,083) (2,014,676) (2,091,430) (1,502,899) (1,508,032) (1,558,229) (1,352,837) (2,044,452) (2,189,607) (1,592,552)

EXPENDITURE

Wages 337,379 522,707 699,788 742,545 742,545 733,915 168,704 337,739 733,915 719,991 General Expenditure 416,051 528,800 748,401 880,197 862,593 931,740 123,579 360,678 866,461 845,024 Expenditure from Earmarked Reserves 28,297 28,297 28,297 35,405 35,405 TOTAL EXPENDITURE 781,727 1,079,803 1,476,486 1,622,742 1,605,138 1,665,655 327,688 733,822 1,600,376 1,565,016

TOTAL (SURPLUS) / DEFICIT (1,134,357) (934,873) (614,944) 119,842 97,105 107,425 (1,025,149) (1,310,631) (589,231) (27,537) 20

SECTION 2 - OVERVIEW BY COMMITTEE

Income (65,932) (95,930) (124,206) (106,851) (106,851) (107,273) (22,404) (44,838) (120,922) (114,065) Expenditure 402,274 520,084 699,194 780,756 769,787 742,919 155,166 341,048 721,753 728,015 TOTAL (SURPLUS) / DEFICIT 336,342 424,154 574,987 673,905 662,935 635,646 132,762 296,211 600,831 613,950

B - DEVELOPMENT & LEISURE

Income (118,405) (171,767) (200,548) (182,504) (186,154) (187,614) (56,210) (122,010) (202,541) (195,283) Expenditure 250,577 368,673 502,128 531,580 527,978 567,627 105,827 255,728 556,949 531,197 TOTAL (SURPLUS) / DEFICIT 132,172 196,906 301,580 349,076 341,824 380,013 49,617 133,717 354,408 335,914

C - COMMUNITY SERVICES

Income (43,604) (58,837) (78,534) (74,150) (75,633) (76,226) (16,965) (26,789) (50,490) (70,490) Expenditure 100,579 162,749 246,868 310,406 307,373 355,108 31,290 101,641 321,675 305,803 TOTAL (SURPLUS) / DEFICIT 56,975 103,913 168,334 236,256 231,740 278,882 14,325 74,852 271,185 235,314

D - PRECEPT & EARMARKED RESERVE INCOME & EXPENDITURE

Income (1,688,142) (1,688,142) (1,688,142) (1,139,394) (1,139,394) (1,187,116) (1,257,257) (1,850,815) (1,815,654) (1,212,714) Expenditure 28,297 28,297 28,297 0 0 0 35,405 35,405 0 0 TOTAL (SURPLUS) / DEFICIT (1,659,845) (1,659,845) (1,659,845) (1,139,394) (1,139,394) (1,187,116) (1,221,852) (1,815,410) (1,815,654) (1,212,714) A+B+C+D TOTAL (SURPLUS) / DEFICIT (1,134,357) (934,873) (614,944) 119,842 97,105 107,425 (1,025,149) (1,310,631) (589,231) (27,537)

E-NEW HOMES BONUS Income from New Homes Bonus 1,019,464 1,027,364 1,027,364 1,144,235 1,144,235 1,099,471 943,653 1,114,623 1,114,623 1,034,671 Expenditure from Earmarked Reserves (12,787) (47,437) (83,711) (362,482) (362,482) (392,300) (70,954) (123,132) (370,922) (300,004) Total Surplus/Deficit 1,006,677 979,927 943,653 781,753 781,753 707,171 872,699 991,491 743,701 734,667

SECTION 3 - MAJOR PROJECTS (AT A GLANCE)

2018/2019 2018/2019 2018/2019 2018/2019 2018/2019 2019/2020 2019/2020 2019/2020 2019/2020 2020/2021 to 30.09.2018 to 31.12.2018 to 31.03.2019 Base Budget Projected Budget Base Budget to 31.06.2019 to 30.09.2019 Projected Budget Base Budget PINEHURST OUTDOOR COMMUNITY AREA

Income 0 0 0 0 0 0 0 0 Expenditure 0 0 0 0 0 0 0 0 TOTAL (SURPLUS) / DEFICIT 0 0

CASTLE VENUE HIRE

21 Income (47,654) (63,983) (78,013) (86,919) (88,657) (89,353) (24,971) (47,214) (81,914) (79,573) Expenditure 38,656 52,231 68,026 75,094 75,094 79,200 14,066 31,923 76,482 72,841 TOTAL (SURPLUS) / DEFICIT (8,997) (11,751) (9,987) (11,825) (13,563) (10,152) (10,905) (15,290) (5,431) (6,732)

COMMUNITY EVENTS

Income (32,551) (45,662) (45,767) (36,275) (37,001) (37,291) (9,486) (36,198) (42,500) (44,000) Expenditure 26,985 32,501 36,733 37,756 37,001 42,808 10,071 34,301 40,866 50,971 TOTAL (SURPLUS) / DEFICIT (5,567) (13,161) (9,034) 1,481 0 5,517 585 (1,897) (1,634) 6,971

TOURIST INFORMATION CENTRE

Income (28,514) (47,963) (57,240) (43,860) (44,737) (45,088) (17,178) (29,726) (58,156) (52,648) Expenditure 96,058 137,434 179,203 175,088 174,257 185,676 42,429 90,553 185,377 164,810 TOTAL (SURPLUS) / DEFICIT 67,544 89,470 121,963 131,228 129,520 140,588 25,252 60,827 127,221 112,162

MAIDENHEAD STREET PROJECT

Income Expenditure 0 0 0 299,968 299,968 299,968 36 231 300,004 300,004 TOTAL (SURPLUS) / DEFICIT 0 0 0 299,968 299,968 299,968 36 231 300,004 300,004

MUSEUM SUPPORT

Income (8,516) (11,355) (11,355) (11,355) (11,355) (11,355) (2,839) (5,678) (11,355) (11,355) Expenditure 107,432 108,490 144,686 144,728 144,728 148,910 36,258 72,516 144,979 145,070 TOTAL (SURPLUS) / DEFICIT 98,916 97,135 133,331 133,373 133,373 137,555 33,419 66,839 133,624 133,715 (OVERALL INCOME & EXPENDITURE)

2018/2019 2018/2019 2018/2019 2018/2019 2019/2020 2019/2020 2019/2020 2019/2020 2020/2021 to 30/06/18 to 31/03/19 Base Budget Projected Outcome Base Budget to 30/06/18 to 30/09/18 Projected Outcome Base Budget GENERAL RESERVE OPENING BALANCE 548,747 548,747 548,747 548,747 614,945 614,945 614,945 614,945 614,945 Precept 569,697 1,139,394 1,139,394 1,139,394 1,187,116 593,312 1,186,870 1,187,116 1,212,714 Transfer from LCTS Grant Reserve 30,000 30,000 30,000 30,000 Income - Cemetery Lodge Land Transfer from Building Reserve 19,000 19,000 19,000 19,000 Income 115,602 403,288 363,505 368,638 371,113 95,580 193,637 373,953 379,838 Wages expenditure (171,303) (699,788) (742,545) (742,545) (733,915) (168,704) (337,739) (733,915) (719,991) General expenditure (163,578) (748,401) (880,197) (862,593) (931,740) (123,579) (360,678) (866,461) (845,024) Transfer to other reserves (28,295) (28,295) (28,294) (35,405) (35,405) (35,405) (35,405) Transfers approved by committee minute no 132 in 18/19 Jun 2018 CLOSING BALANCE 899,164 614,945 400,609 423,347 521,114 1,025,149 1,310,630 589,232 642,481

BUILDING MAINTENANCE RESERVE OPENING BALANCE 148,598 148,598 148,598 148,598 148,598 148,598 129,598 129,598 129,598 Transfer to General Reserve (19,000) Transfers approved by committee minute 16/17-109 and 17/18-123 Other income Provision for the purchase and installation of new kithcen units and equipment for the Expenditure Castle's kitchen. CLOSING BALANCE 148,598 148,598 148,598 148,598 148,598 129,598 129,598 129,598 129,598

CCTV MAINTENANCE RESERVE OPENING BALANCE 35,167 35,167 35,167 35,167 35,167 35,167 29,917 29,917 29,917 Transfer from General Reserve (5,250) Other income Expenditure Provision for the purchase and installation of a new camera in Parliament Square CLOSING BALANCE 35,167 35,167 35,167 35,167 35,167 29,917 29,917 29,917 29,917

ELECTION RESERVE OPENING BALANCE 25,113 25,113 25,113 25,113 25,113 25,113 24,296 24,296 24,296 Transfer from General Reserve (817) Transfers approved by committee minute 16/17-109 Other income Expenditure CLOSING BALANCE 25,113 25,113 25,113 25,113 25,113 24,296 24,296 24,296 24,296

NEW HOMES BONUS RESERVE

OPENING BALANCE 827,107 826,782 943,653 943,653 943,653 943,653 943,653 943,653 943,653 PROJECT

22 SPEND TO DATE

Transfer from General Reserve

NHB Grant Income 192,682 192,682 192,682 155,818 170,970 170,970 91,018 New Homes Bonus received during the year.

Other Income 7,900 7,900 7,900 7,900 Groundwork UK funding towards Sele Neighbourhood Plan

Contribution to Taxi Marshall Provision for ongoing support of the Taxi Marshal Scheme with match funding coming Scheme from Herts County Council.

Town Council Noticeboards £2,932 / £7,000 (2,075) (2,075) (2,075) Provision for two new noticeboards for areas outside the Town Centre.

£22,532 / Maidenhead Street Project £322,500 (299,968) (299,968) (299,968) (36) (231) (300,004) (300,004) Enhancement to the appearance and amenity value of Maidenhead Street

Go Hertford website. £3,420 / £5,000 (50) Provision for update of the Go Hertford website.

£45,442 / Town Centre Wi-fi £53,152 (2,598) (2,598) (2,598) (2,598) Provision for the initial setup cost and contingency for a Town Centre Wif-I pilot scheme.

Pedestrian signage & Heritage £26,078.55/ Provision for enhancement of finger post pedestrian signage and creation of a Town Trail £40,000 (752) (752) (752) (310) Heritage Trail.

Sele Ward Neighbourhood Plan £3,636 / £15,850 (5,184) (12,812) (12,812) (12,812) (500) Provision for the development of a Neighbourhood Plan for the Sele Ward. (20250)/= Bengeo Ward Neighbourhood (£10,000+3900+5 Plan 100+1250) (393) (7,040) (7,040) (7,040) (1,246) (1,276) (1,246) Provision for the development of a Neighbourhood Plan for the Bengeo Ward.

Old Cross WW1 Memorial Provision for the purchase and installation of two World War 1 memorial benches to be Benches £2,109 / £2,000 sited at Old Cross.

Adopt a Street Scheme £740 / £600 (381) (381) (381) (218) Provision for support for a litter picking initiative.

Repair & stabilisation of Military Colours £0 / £10,000 (345) (345) (345) Provision for repair and stabilisation of the Military Colours.

Castle Interpretation Panels £0 / £10,000 (3,257) (3,257) (3,257) (172) (172) (172) Provision for replacement of the interpretation panels in the grounds of Hertford Castle.

£20,000 / Cost of seed funding for the Arts Hub on a match funding basis with East Herts Council Arts Hub Funding £40,000 20,000 20,000 20,000 (20,000) (20,000) (20,000) and the developer St Leonards Church 10423 (10,423) (10,423) (10,423) Provision for toilet facilities in a lean to extension at St Leonard

£10,000 / Funding of £10,000 in principle on the understanding that match funding would be Courtyard Arts Funding £10,000 secured from both East Herts Council and the Arts Council.

Provision for the cost of adapting an allotment plot for the disabled & compost toilet for North Road Plotholders 10000 (10,000) the diasabled. towards funding to assist with the necessary work to obtain planning permission for and the building of an all-weather synthetic sports pitch suitable for Hockey and other sports, Presdales School 30000 (30,000) with fencing and sports lighting.

WW1 Centenary Commemoration 2225 (2,225)

Allotment maintenance-Replacement of water tanks at Bengeo-£2894.32 & Sele Rd- Water Tanks 2894 & 3327.97 (6,222) (6,222) (6,222) £3,327.97. Approved by FP & A 07/01/19

Digital Computerised Cemetery project 5610 (5,610) (5,610) (5,610) Provision for digital computerised Cemetery Record-Approved 07/01/19

CCTV Mobile Camera 16000 (16,000) (16,000) (16,000) (13,865) Provision for two mobile cameras approved 07/01/19

SeedWarehouse Repair 15000 (15,000) (15,000) (15,000) (9,208) Provision for SW building repairs approved 07/01/19 towards the cost of installation ambient mood lighting in the swimming pool for the benefit of those with special educational needs, specifically those with autistic spectrum condition Simon Balle School 5000 (5,000) and students with particular phobias

the cost of running a Veg Fest programme during 2019 supporting food growing in schools across the town , culminating in a large scale summer event to showcase and Groundwork EAST 16,804 (16,804) reward the hard work of pupils and celebrate their success.

Bengeo Scout 30,000 (30,000) (30,000) (30,000) (30,000) the cost of refurbishing the scout hut. Work will include a bigger kitchen and new toilets

towards the cost of setting up Hertford Cycle Hub to increase community participation in Active in The comm 19,500 (19,500) (19,500) (19,500) (19,500) cycling within East Herts to contribute towards a healthy nation.

Funding of £27,852.67 towards developing the early years play area into a stimulating St Andrew Primary School 27,853 (27,853) play environment 23 CLOSING BALANCE 826,782 943,653 781,753 781,753 707,171 872,699 991,491 743,701 734,667

LCTS GRANT RESERVE OPENING BALANCE 62,996 62,996 62,996 62,996 62,996 62,996 32,996 62,996 62,996 Transfer from General Reserve (30,000) Other income Localisation of Council Tax Support Grant Transfer to General Reserve CLOSING BALANCE 62,996 62,996 62,996 62,996 62,996 32,996 32,996 62,996 62,996

PINEHURST COMMUNITY AREA RESERVE OPENING BALANCE 15,950 15,950 15,950 15,950 15,950 15,950 15,950 15,950 15,950 Transfer from New Homes Bonus Funding from East Herts Council Funding from Lafarge Funding from Riversmead HA Other income Expenditure CLOSING BALANCE 15,950 15,950 15,950 15,950 15,950 15,950 15,950 15,950 15,950

TOTAL RESERVES 2,013,770 1,846,421 1,470,186 1,492,924 1,516,109 2,130,605 2,534,877 1,595,690 1,639,904 HERTFORD TOWN COUNCIL BUDGET SUMMARY 2019/20

SECTION 1 - INCOME BASE Projected Projected ACTUAL TO ACTUAL TO Base Budget ACTUAL TO ACTUAL TO Base Budget DESCRIPTION BUDGET Outcome Outcome 30.09.18 31.03.19 2019/20 30.06.19 30.09.19 2020/21 2018/19 2018/19 2019/20 A BANK INTEREST (3,488) (9,041) (2,500) (2,500) (2,570) (2,688) (5,405) (9,493) (9,222) B RECHARGE INCOME 0 (1,500) (416) (416) (428) 0 0 0 0 C CASTLE RENT INCOME (36,765) (67,154) (60,932) (60,932) (60,932) (11,933) (23,866) (67,154) (60,568) D SEED WAREHOUSE RENT INCOME (25,679) (46,511) (43,003) (43,003) (43,343) (7,784) (15,567) (44,275) (44,275) E DOWNSHIRE SUITE INCOME (47,654) (78,013) (86,919) (88,657) (89,353) (24,971) (47,214) (81,914) (79,573) F EVENT INCOME (32,761) (46,606) (36,275) (37,001) (37,291) (9,606) (36,547) (42,849) (44,000) G MILL BRIDGE ROOM INCOME (9,477) (18,689) (15,450) (15,759) (15,883) (4,456) (8,524) (19,623) (19,063) H T&TIC INCOME (28,514) (57,240) (43,860) (44,737) (45,088) (17,178) (29,726) (58,156) (52,648) I ALLOTMENT INCOME (5,206) (10,752) (10,390) (10,598) (10,681) (2,668) (5,235) (11,074) (11,074) J CEMETERY INCOME (38,398) (67,782) (63,760) (65,035) (65,545) (14,297) (21,553) (39,415) (59,415) (227,941) (403,288) (363,505) (368,638) (371,113) (95,580) (193,637) (373,953) (379,838)

SECTION 2 - WAGES EXPENDITURE BASE Projected Projected ACTUAL TO ACTUAL TO Base Budget ACTUAL TO ACTUAL TO Base Budget DESCRIPTION BUDGET Outcome Outcome 30.09.18 31.03.19 2019/20 30.06.19 30.09.19 2020/21 2018/19 2018/19 2019/20 24 L GENERAL ADMINISTRATION EXPENSES (SALARIES) 103,037 198,288 225,400 225,400 182,391 42,544 79,082 182,391 183,019 SERGEANTS AT MACE HONORARIUMS M MUSEUM SUPPORT (SALARIES) 2,115 4,283 4,305 4,305 4,556 1,132 2,265 4,556 4,647 N CASTLE EXPENSES (SALARIES) 19,907 38,054 42,470 42,470 40,262 9,921 19,595 40,262 41,563 O SEED WAREHOUSE EXPENSES (SALARIES) 841 2,085 1,625 1,625 2,624 646 1,276 2,624 2,709 P PREMISES ADMINISTRATION (SALARIES) 4,812 24,362 20,875 20,875 28,595 4,917 11,429 28,595 27,586 Q D&L EVENT EXPENDITURE (SALARIES) 41,659 76,823 106,855 106,855 73,502 18,111 36,222 73,502 74,923 Q2 TOWN CENTRE SUPPORT EXPENDITURE (SALARIES) 9,816 27,556 16,560 16,560 39,604 10,053 20,106 39,604 40,960 R TOTAL T&TIC EXPENDITURE (SALARIES) 49,333 99,259 108,080 108,080 114,647 23,342 46,777 114,647 93,558 S DOWNSHIRE SUITE EXPENDITURE (SALARIES) 28,453 50,910 50,095 50,095 52,624 12,011 27,489 52,624 53,658 T MILL BRIDGE ROOM EXPENDITURE (SALARIES) 4,742 15,531 7,500 7,500 22,356 5,462 10,925 22,356 22,824 U ALLOTMENT EXPENDITURE (SALARIES) 9,721 23,585 24,610 24,610 24,940 5,456 11,436 24,940 24,903 V PUBLIC AMENITIES EXPENDITURE (SALARIES) 3,763 9,755 8,310 8,310 12,525 3,092 6,177 12,525 12,771 W CLOSED CHURCHYARDS EXPENDITURE (SALARIES) 12,327 29,020 30,275 30,275 30,914 6,916 14,336 30,914 30,994 X CEMETERY EXPENDITURE (SALARIES) 46,853 100,278 95,585 95,585 104,375 25,100 50,624 104,375 105,877 337,379 699,788 742,545 742,545 733,915 168,704 337,739 733,915 719,991

SECTION 3 - GENERAL EXPENDITURE BASE Projected Projected ACTUAL TO ACTUAL TO Base Budget ACTUAL TO ACTUAL TO Base Budget DESCRIPTION BUDGET Outcome Outcome 30.09.18 31.03.19 2019/20 30.06.19 30.09.19 2020/21 GENERAL ADMINISTRATION EXPENSES (NON CONTRACT 2018/19 2018/19 2019/20 1 STAFF) 3,828 2,441 2,060 2,060 5,439 663 15,411 8,777 5,439 GENERAL ADMINISTRATION EXPENDITURE (OFFICE 2 EXPENSES) 42,315 70,880 95,189 94,591 93,362 19,610 39,141 89,419 95,424 3 CIVIC EXPENSES & MAYORAL ALLOWANCE 5,802 13,232 24,982 21,372 25,433 6,791 9,574 24,782 20,956 4 ELECTION EXPENSES 0 5,000 5,000 5,000 5,140 (20,525) 0 5,140 5,243 5 MUSEUM SUPPORT (GRANT FUNDING) 105,317 140,403 140,423 140,423 144,355 35,126 70,252 140,423 140,423 5B COMMUNITY GRANTS 9,633 18,418 19,799 19,799 20,353 0 3,056 16,554 16,554 6 CASTLE EXPENSES (GENERAL) 99,612 155,680 169,150 162,978 170,868 56,997 88,191 160,529 167,710 7 SEED WAREHOUSE EXPENSES (GENERAL) 5,055 26,068 29,478 28,888 19,541 (2,656) 1,777 17,701 16,743 8 D&L EXPENDITURE 26,985 36,733 37,756 37,001 42,808 10,071 34,301 40,866 50,971 9 TOWN CENTRE SUPPORT EXPENDITURE 31,318 96,911 111,106 109,090 122,814 4,285 30,297 117,096 102,372 11 T&TIC EXPENDITURE 46,725 79,945 67,008 66,177 71,029 19,087 43,776 70,730 71,251 12 DOWNSHIRE SUITE EXPENDITURE 10,203 17,116 24,999 24,999 26,576 2,055 4,435 23,858 19,184 13 MILL BRIDGE ROOM EXPENDITURE 1,343 1,343 1,621 1,621 1,666 1,350 1,400 1,666 1,496 14 ALLOTMENT EXPENDITURE 5,611 21,631 19,254 18,869 34,013 (12,139) 2,240 24,013 22,576 15 PUBLIC AMENITIES EXPENDITURE 4,623 19,362 24,850 24,353 25,546 1,362 3,109 21,346 20,598 16 CLOSED CHURCHYARD EXPENDITURE 2,329 10,864 35,417 34,709 25,158 (83) (83) 25,158 19,301 17 TOTAL CEMETERY EXPENDITURE 15,353 32,374 72,105 70,663 97,637 1,586 13,801 78,403 68,784 416,051 748,401 880,197 862,593 931,740 123,579 360,678 866,461 845,024

SECTION 4 -SUMMARY BASE Projected Projected Base ACTUAL TO ACTUAL TO Base Budget ACTUAL TO ACTUAL TO DESCRIPTION BUDGET Outcome Outcome Budget 30.09.18 31.03.19 2019/20 30.06.19 30.09.19 2018/19 2018/19 2019/20 2020/21 OPENING RESERVES 548,748 548,748 548,748 548,748 614,945 614,945 614,945 614,945 614,945 PLUS PRECEPT 1,139,394 1,139,393 1,139,394 1,139,394 1,187,116 593,312 1,186,870 1,187,116 1,212,714 PLUS TRANSFER FROM LCTS GRANT RESERVE & Building 49,000.00 49,000.00 49,000.00 49,000.00 25 PLUS OPERATIONAL INCOME 227,941 403,288 363,505 368,638 371,113 95,580 193,637 373,953 379,838 PROFIT SHARE OF LAND SALE LESS WAGES EXPENDITURE (337,379) (699,788) (742,545) (742,545) (733,915) (168,704) (337,739) (733,915) (719,991) LESS GENERAL EXPENDITURE (416,051) (748,401) (880,197) (862,593) (931,740) (123,579) (360,678) (866,461) (845,024) LESS TRANSFERS TO EARMARKED RESERVES (28,297) (28,295) (28,297) (28,297) (35,405) (35,405) (35,405) (35,405) CLOSING RESERVES 1,134,356 614,945 400,608 423,345 521,114 1,025,149 1,310,630 589,232 642,481

SECTION 5 - TOTAL NET EXPENDITURE BASE Projected Projected Base ACTUAL TO ACTUAL TO Base Budget ACTUAL TO ACTUAL TO DESCRIPTION BUDGET Outcome Outcome Budget 30.09.18 31.03.19 2019/20 30.06.19 30.09.19 2018/19 2018/19 2019/20 2020/21 PRECEPT 1,139,394 1,139,393 1,139,394 1,139,394 1,187,116 593,312 1,186,870 1,187,116 1,212,714 PLUS OPENING RESERVES 548,748 548,748 548,748 548,748 614,945 614,945 614,945 614,945 614,945 LESS CLOSING RESERVES (1,134,356) (614,945) (400,608) (423,345) (521,114) (1,025,149) (1,310,630) (589,232) (642,481) TOTAL NET EXPENDITURE 553,786 1,073,196 1,287,534 1,264,797 1,280,946 183,108 491,185 1,212,828 1,185,178

SECTION 6 - CHARGE TO BAND D PROPERTY OWNER PRECEPT 1,139,394 1,139,393 1,139,394 1,139,394 1,187,116 593,312 1,186,870 1,187,116 1,212,714 TAX BASE 11,859 11,859 11,859 11,859 11,997 11,997 11,997 11,997 12,015 CHARGE PAYABLE BY BAND D PROPERTY £96.08 £96.08 £96.08 £96.08 £98.95 £49.46 £98.93 £98.95 £100.93 COMMUNITY SERVICES COMMITTEE INCOME NOMINAL BASE Projected Projected ACTUAL TO ACTUAL TO Base Budget ACTUAL TO ACTUAL TO Base Budget LEDGER DESCRIPTION BUDGET Outcome Outcome BASE BUDGET 2019/20 30.09.18 31.03.19 2019/20 30.06.19 30.09.19 2020/21 CODE 2018/19 2018/19 2019/20

4000 ALLOT Rent from plots Rent invoices for period Jan'18 to Dec'18 raised in December'17. -5,206 -10,228 -9,867 -10,064 -10,143 -2,668 -5,235 -10,534 -10,534 Land rented for grazing use adjacent to Hertingfordbury Park accessed via 4010 ALLOT Rent - Crawleys Field -278 -279 -285 -287 0 0 -286 -286 West Street.-Mrs Burdett Coutts Income from fishing rights for the river Lea from the land adjacent to 4020 ALLOT Fishing Rights -246 -244 -249 -251 0 0 -254 -254 Hertingfordbury Park accessed via West Street. Burdett coutts TOTAL ALLOTMENT INCOME I -5,206 -10,752 -10,390 -10,598 -10,681 -2,668 -5,235 -11,074 -11,074 4100 CEM Interments Income anticipated from fees for burials at North Road Cemetery. -38,346 -67,507 -63,654 -64,927 -65,436 -14,271 -21,527 -39,132 -59,132 Income from the supply of memorial benches for members of the public 4105 CEM Memorial Benches 0 0 0 0 0 who request to purchase one. Sundry income from investments purchase as part of long term grave 4110 CEM Other income -52 -100 -106 -108 -109 -26 -26 -103 -103 maintenance agreements. 4154 Historical Building Repair Grant Grant received for repair to St Andrew Church boundary wall 0 0 0 0 4155 CEM/CCY Memorial repair external funding External funding received towards repair of a memorial 0 0 0 0 0 Income from the proceeds of sale / trade-in of equipment normally 4130 CEM Equipment trade-in proceeds -175 0 0 0 0 0 -180 -180 anticipated at the end of a lease period. TOTAL CEMETERY INCOME J -38,398 -67,782 -63,760 -65,035 -65,545 -14,297 -21,553 -39,415 -59,415 TOTAL INCOME -43,604 -78,534 -74,150 -75,633 -76,226 -16,965 -26,789 -50,490 -70,490

26 7,143 18,516 19,625 19,625 19,759 4,176 8,884 19,759 19,621 point increases due. Apportionment of staff salary costs. Is based on NALC 2019/20 spinal 5010 ALLOT Groundstaff Salaries 2,578 5,069 4,985 4,985 5,181 1,280 2,552 5,181 5,281 point increases due. ALLOTMENT EXPENDITURE (SALARIES) U 9,721 23,585 24,610 24,610 24,940 5,456 11,436 24,940 24,903 Provision for pest control, toilet emptying, skip hire and maintenance 5030 ALLOT Maint/ Site Improvements 4,285 15,725 13,404 13,136 27,999 -12,266 177 17,999 16,039 items. Committee agreed virement of £2000 to go to 5040 Provision for water supply charges to allotment sites. Approved Virement 5040 ALLOT Water Rates 1,326 3,906 3,650 3,577 3,752 127 2,063 3,752 4,327 Nov 2018 One off grant to support the community group that maintain Sele Rd 5086 ALLOT Grant to Sele Rd Lovely Grub Garden 200 196 206 206 210 Lovely Grub Garden. Annual grant paid for the devolved management of the North Road 5085 ALLOT North Road Plotholders Grant 2,000 2,000 1,960 2,056 0 0 2,056 2,000 allotment site by the North Road Plotholders Group. ALLOTMENT EXPENDITURE (OTHER) 14 5,611 21,631 19,254 18,869 34,013 -12,139 2,240 24,013 22,576 Apportionment of staff salary costs. Is based on NALC 2019/20 spinal 5100 PAMS Admin Costs 3,763 9,755 8,310 8,310 12,525 3,092 6,177 12,525 12,771 point increases due. Apportionment of staff salary costs. Is based on NALC 2019/20 spinal 5101 PAMS Pinehurst site inspection 0 0 0 point increases due. PUBLIC AMENITIES EXPENDITURE V (SALARIES) 3,763 9,755 8,310 8,310 12,525 3,092 6,177 12,525 12,771 Provision for the annual servicing of the Shire Hall and All Saints clocks 5110 PAMS Public clocks 1,202 1,821 1,536 1,505 1,579 0 145 1,579 1,611 which takes place in late November

5120 PAMS War Memorial Provision for annual floodlighting charges and sundry repairs. 712 5,963 8,090 7,928 8,317 297 790 6,317 6,443 5170 PAMS Bins & Benches Provision for repainting town centre bins and benches. 1,137 1,114 1,169 1,169 1,192 5140 PAMS - Youth Town Council Annual grant given to the Hertford Youth Town Council. 0 0 0 0 5199 PAMS - Capital Expenditure Provision for expendture on bins and benches etc. 0 0 0 0 Provision for grounds maintenance at Pinehurst-Virement of £1200 from 5175 PAMS - Pinehurst Play Area maintenance 2,709 6,474 7,200 7,056 6,168 1,065 2,175 4,968 5,067 5176-Committee meeting Nov 2018 Provision for replacement of play equipment with any unspent balance PAMS - Pinehurst Play Area Capital 5176 transferred to the Pinehurst Reserve account at year end. Approved Expenditure 800 784 2,056 1,056 1,078 Virement of £1200 to 5175 The Town Council's contribution to the revenue costs of the skatepark at 7500 PAMS Skate Park 5,106 6,087 5,965 6,257 0 0 6,257 5,208 Hartham Common. NOMINAL BASE Projected Projected ACTUAL TO ACTUAL TO Base Budget ACTUAL TO ACTUAL TO Base Budget LEDGER DESCRIPTION BUDGET Outcome Outcome BASE BUDGET 2019/20 30.09.18 31.03.19 2019/20 30.06.19 30.09.19 2020/21 CODE 2018/19 2018/19 2019/20

PUBLIC AMENITIES EXPENDITURE 15 (OTHER) 4,623 19,362 24,850 24,353 25,546 1,362 3,109 21,346 20,598 Apportionment of staff salary costs. Is based on NALC 2019/20 spinal 5200 CCY Admin Costs 3,994 12,219 13,320 13,320 13,299 2,564 5,659 13,299 13,037 point increases due. Apportionment of staff salary costs. Is based on NALC 2019/20 spinal 5210 CCY Groundstaff Salaries 8,332 16,800 16,955 16,955 17,616 4,352 8,677 17,616 17,957 point increases due. CLOSED CHURCHYARDS EXPENDITURE W (SALARIES) 12,327 29,020 30,275 30,275 30,914 6,916 14,336 30,914 30,994 Contingency for footpath resurfacing, railing repairs and other maintenance items. Additional £3,000 for resurfacing at St Andrews Churchyard and £13,000 for repainting gates either side of Gascoyne Way.Suggestion to reduce the line by £20K for 2019/20 budget 5240 CCY Repairs & Maintenance 560 7,155 21,905 21,467 11,267 157 157 11,267 11,493 Provision for contracted gardener to maintain St Leonards & Holy Trinity 5245 CCY Contract Gardening 1,459 2,479 3,512 3,442 3,610 -240 -240 3,610 2,528 gardens. Contingency for the maintenance, removal and replacement of trees as 5250 CCY Trees 310 1,230 10,000 9,800 10,280 0 0 10,280 5,280 necessary. CLOSED CHURCHYARD EXPENDITURE 16 (OTHER) 2,329 10,864 35,417 34,709 25,158 -83 -83 25,158 19,301 Apportionment of staff salary costs. Is based on NALC 2019/20 spinal 5300 CEM Admin costs 12,306 32,356 28,760 28,760 34,948 7,947 16,426 34,948 35,106 point increases due. Apportionment of staff salary costs. Is based on NALC 2019/20 spinal 5305 CEM Groundstaff Salaries 34,547 67,921 66,825 66,825 69,427 17,153 34,198 69,427 70,771 point increases due.

X CEMETERY EXPENDITURE (SALARIES) 46,853 100,278 95,585 95,585 104,375 25,100 50,624 104,375 105,877 Provision for the annual servicing, taxing and running costs of the 5220 CCY Van servicing, fuel & repairs 2,710 2,550 2,170 2,127 2,231 674 1,067 2,231 2,275 Council's van. Provision for the monthly charges and top-up fees for the mobile phones 5310 CEM Mobile phone 309 556 241 236 248 127 254 248 567 used by the ground staff. Contingency for programming fees for the bespoke burials database 5315 CEM Burial Records 460 460 1,404 1,376 1,943 240 240 1,943 1,943 system Business rates payable for North Road Cemetery 5320 CEM Rates 4,534 4,534 4,218 4,134 4,336 5,102 5,102 5,102 4,534 CEM Train/Clothing & Health & Safety Provision for staff training and the replacement of work clothes, safety 5335 Equipment 66 823 745 730 766 0 0 766 839 boots and other safety items. 27 Contingency for footpath resurfacing and other maintenance items. 5340 CEM Repairs & Maintenance 433 4,592 5,679 5,565 20,838 -7,801 -6,848 11,838 4,683 Contingency for Cemetery works outside the scope of normal budgetary 5343 CEM Unbudgeted Cemetery Works 0 0 0 0 requirements. Contingency for repair of memorials which fail stability testing (where the 5342 CEM Repairs to Memorials 5,000 4,900 5,140 3,140 5,140 owners of graves cannot be traced). Provision for the repair of gates and railings at North Road Cemetery. Additional £2,500 for repainting gates at the Cemetery. 5345 CEM Repairs to Railings 95 4,773 4,678 9,585 0 2,500 6,585 4,678 Provision for mess room expenses and the water supply to the site. 5350 CEM Mess Room Utilities (incl site water) 335 522 745 730 766 103 248 766 730 Contingency for the maintenance, removal and replacement of trees as 5355 CEM Trees 2,350 5,685 5,571 9,179 -650 1,225 9,179 9,179 necessary. Provision for skip hire and soil heap removal. 5360 CEM Refuse 1,470 3,150 4,966 4,867 5,105 420 1,835 5,105 3,213 Provision for monthly charges for gravedigging. 5365 CEM Gravedigging 3,900 8,070 13,641 13,368 14,023 1,860 3,330 8,523 8,231 Provision for fuel used in mowers and other equipment. 5380 CEM Machinery fuel 1,507 1,477 1,549 92 1,049 1,049 Provision for servicing costs on leased equipment. 5385 CEM Mach repairs/minor replace 333 2,297 3,046 2,985 3,131 924 1,092 3,131 3,131 Quarterly lease charges for all the larger items of equipment (3 year 5395 CEM Mach new equip/lease 597 2,127 2,040 1,999 2,097 597 2,637 2,097 2,169 lease). The cost of purchase of memorial benches if requested by a member of 5396 CEM Memorial Benches 0 0 0 0 the public. The associated income is shown under 4105. Provision for establishing a Cemetery Reserve to be devloped over 5398 CEM Land acquisition 10,000 9,800 10,280 10,280 10,000 coming years for the future purchase of new Cemetery land. Provision for replacement of smaller items of equipment and sundry tools. 5399 CEM Capital Expenditure 205 249 6,245 6,120 6,420 -10 1,027 6,420 6,420 Additional £5,000 for leasing a new van.

17 CEMETERY EXPENDITURE (OTHER) 15,353 32,374 72,105 70,663 97,637 1,586 13,801 78,403 68,784

TOTAL EXPENDITURE 100,579 246,868 310,406 307,373 355,108 31,290 101,641 321,675 305,803

SUMMARY NOMINAL BASE Projected Projected ACTUAL TO ACTUAL TO Base Budget ACTUAL TO ACTUAL TO Base Budget LEDGER DESCRIPTION BUDGET Outcome Outcome BASE BUDGET 2019/20 30.09.18 31.03.19 2019/20 30.06.19 30.09.19 2020/21 CODE 2018/19 2018/19 2019/20

TOTAL INCOME -43,604 -78,534 -74,150 -75,633 -76,226 -16,965 -26,789 -50,490 -70,490

TOTAL EXPENDITURE 100,579 246,868 310,406 307,373 355,108 31,290 101,641 321,675 305,803

NET EXPENDITURE 56,975 168,334 236,256 231,740 278,882 14,325 74,852 271,185 235,314

Before roll forward -76,226 Before roll forward 308,629 Before roll forward 232,403

Increase by 46,479 28 DEVELOPMENT & LEISURE COMMITTEE INCOME NOMINAL BASE Projected Projected ACTUAL TO ACTUAL TO Base Budget ACTUAL TO ACTUAL TO Base Budget LEDGER DESCRIPTION BUDGET Outcome Outcome BASE BUDGET 2019/20 30.09.18 31.03.19 2019/20 30.06.19 30.09.19 2020/21 CODE 2018/19 2018/19 2019/20 Actual Income from civil ceremonies & receptions 4200 DS Hire - Weddings & Receptions held at Hertford Castle. Anticipated income -33,174 -48,279 -51,916 -52,954 -53,370 -14,623 -32,073 -50,693 -49,245 Actualdeferred Income from corporate hire of meeting 4201 DS Hire - Corporate Hire rooms at Hertford Castle & anticipated income -4,499 -13,297 -12,858 -13,115 -13,218 -5,447 -7,009 -13,962 -13,563 Actualdeferred. Income from birthday parties, baby namings 4202 DS Hire - Private Hire and other private hire of rooms at Hertford Castle. -4,243 -5,597 -11,845 -12,082 -12,177 -2,623 -4,032 -5,877 -5,709 Anticipated income in deferred income Actual Income from catering provided for 4210 DS Catering customers and corkage fee charged. Anticipated -5,738 -10,840 -10,300 -10,506 -10,588 -2,279 -4,100 -11,382 -11,057 income in Deferred TOTAL DOWNSHIRE SUITE INCOME -47,654 -78,013 -86,919 -88,657 -89,353 -24,971 -47,214 -81,914 -79,573 Actual Income from stall hirers at castle and town centre events and ticket sales from OAC & Arts 4220 D&L Event income Festival Launch. Anticipated income in deferred -22,933 -32,362 -22,630 -23,083 -23,264 -6,676 -27,146 -32,500 -34,000 income & Eventbrite 4224 D&L Event sponsorship Actual Income from sponsorship of events -9,618 -13,405 -13,645 -13,918 -14,027 -2,810 -9,052 -10,000 -10,000 Community Grant from EHDC for Sele Community 4219 External Grant Funding 0 0 0 Day Income from ticket sales at HE Events and other 4229 Hertford Entrepreneurs income funding sources (sponsorship, grants) See code -210 -839 0 0 0 -120 -349 -349 0 6033 for HEN expenditure. Income anticipated from donations from town 4850 PAMS Christmas Tree Lights - donations 0 0 0 0 centre businesses. 4851 PAMS Proceeds from sale of old Christmas lights 0 0 0 0

29 TOTAL EVENT INCOME -32,761 -46,606 -36,275 -37,001 -37,291 -9,606 -36,547 -42,849 -44,000 Income anticipated from hire of The Mill Bridge 4400 SW Mill Bridge Room Income -9,477 -18,689 -15,450 -15,759 -15,883 -4,456 -8,524 -19,623 -19,063 Rooms by clubs, charities and private individuals. TOTAL MILL BRIDGE ROOM INCOME -9,477 -18,689 -15,450 -15,759 -15,883 -4,456 -8,524 -19,623 -19,063 Actual income from the sale of souvenirs and 4500 TIC Income -11,155 -25,793 -18,540 -18,911 -19,059 -6,256 -11,015 -25,793 -25,793 books. See code 6195 for the cost of goods sold. Gross income anticipated from the sale of local event tickets including ticket sales from TTIC 4501 TIC Income (ticket sales) organised walks, travel tickets and theatre vouchers. See code 6196 for the cost of tickets -16,639 -30,513 -24,720 -25,214 -25,412 -10,921 -18,291 -31,429 -25,920 sold. HMOF included Income from advertising in the Hertford calendar 4511 TIC Hertford Calendar advertising sales -720 -934 -600 -612 -617 0 -420 -934 -934 which has been produced since 2009. TOTAL TOWN & TOURIST INFORMATION CENTRE INCOME -28,514 -57,240 -43,860 -44,737 -45,088 -17,178 -29,726 -58,156 -52,648 TOTAL INCOME -118,405 -200,548 -182,504 -186,154 -187,614 -56,210 -122,010 -202,541 -195,283

EXPENDITURE NOMINAL BASE Projected Projected ACTUAL TO ACTUAL TO Base Budget ACTUAL TO ACTUAL TO Base Budget LEDGER DESCRIPTION BUDGET Outcome Outcome BASE BUDGET 2019/20 30.09.18 31.03.19 2019/20 30.06.19 30.09.19 2020/21 CODE 2018/19 2018/19 2019/20 Apportionment of staff salary costs. A 2% cost of 6000 D&L Administration living increase is included plus any spinal point 41,659 76,823 106,855 106,855 73,502 18,111 36,222 73,502 74,923 increases due. D&L EVENTS EXPENDITURE (SALARIES) 41,659 76,823 106,855 106,855 73,502 18,111 36,222 73,502 74,923 Entertainment acts and support for Castle 6010 D&L Events (entertainment) 7,165 9,180 9,366 9,179 9,628 472 8,633 9,628 11,000 community events. Equipment for Castle community events inc 6011 D&L Events (Equipment) 14,957 19,341 17,510 17,160 19,500 3,297 16,067 19,500 27,728 security, toilets, staging, OAC screen etc. NOMINAL BASE Projected Projected ACTUAL TO ACTUAL TO Base Budget ACTUAL TO ACTUAL TO Base Budget LEDGER DESCRIPTION BUDGET Outcome Outcome BASE BUDGET 2019/20 30.09.18 31.03.19 2019/20 30.06.19 30.09.19 2020/21 CODE 2018/19 2018/19 2019/20 Contingency for paid casual staff in the event of 6013 D&L Events - casual staffing costs 0 0 0 0 insufficient volunteers being available. Projects & initatives suggested by the FoHC to 6014 D&L Friends of Hertford Castle improve open days & costs associated with 177 287 306 300 315 190 190 287 293 provisions for the FoHC. Provision for the creation of a Victorian kitchen 6018 D&L Castle Basement Refurbishment & Display display in the Castle basement and work to enhance the visual appearance of the basement. 0 0 0 Provision for marketing and promoting Castle 6025 D&L Events Promotion/Marketing 4,192 6,773 8,300 8,134 11,027 6,112 9,026 10,000 10,500 Community & town centre events exc town trails Contingency for the repair of the information boards 6035 D&L Castle ground signage 1,137 1,114 1,169 385 700 700 & signage within in the Castle grounds. Contingency for replacement of equipment for 6099 D&L Capital Expenditure - Events events eg marquees or outdoor furniture used for 493 1,151 1,137 1,114 1,169 0 0 750 750 events. D&L EVENTS EXPENDITURE (OTHER) 26,985 36,733 37,756 37,001 42,808 10,071 34,301 40,866 50,971 Apportionment of staff salary costs. Is based on 6038 D&L Town Centre Co-ordinator 9,816 27,556 16,560 16,560 39,604 10,053 20,106 39,604 40,960 NALC 2019/20 spinal point increases due. TOWN CENTRE SUPPORT EXPENDITURE Q2 (SALARIES) 9,816 27,556 16,560 16,560 39,604 10,053 20,106 39,604 40,960 Provision for monthly broadband connection 6032 D&L Town Centre Wifi 6,479 14,701 17,407 17,059 20,600 3,523 7,046 20,600 15,495 fees and project support-Roll Forward-£2.706 Provision for guest speakers & event running costs 6033 Hertford Entrepreneurs Initative Costs including food & refreshments See code 4229 for 66 110 154 151 158 280 280 280 0 ProvisionHEN income. for projects & initiatives in the Town 6036 D&L Town Development Fund Centre to increase footfall & economic 1,044 1,773 2,575 2,524 2,647 590 831 2,647 1,809 development. Includes trails, excludes town centre Provision for planting & maintenance of 6037 D&L Town Centre Hanging Baskets 12,323 12,323 18,215 17,851 24,616 6,920 7,048 24,616 18,616 hanging baskets & Balance of £5,891 roll

30 Provision for the purchase, storage, maintenance, 7080 D&L Xmas grant-tree/lights installation/removal of the Xmas lights displays, tree and electricity charges etc. 1,221 29,999 30,000 29,400 30,840 -9,448 -5,438 25,000 24,000 Provision for a feasibility study for the Council to 6048 D&L Hertford Market Devolved Management Study 0 0 0 0 take on management of Hertford Market. Provision for the cost of the Taxi Marshal scheme with match funding from Herts County Council. This 6049 D&L Taxi Marshal scheme was previously funded from New Homes Bonus but from April 2017 it will be funded from a revenue 4,478 8,910 10,300 10,300 10,588 2,216 4,216 10,588 9,088 budget. Provision for the monitoring, maintenance, fibre 6050 CCTV optic rental, electricity and telephone costs 5,706 29,094 32,455 31,806 33,364 204 16,314 33,364 33,364 associated with the CCTV system. TOWN CENTRE SUPPORT EXPENDITURE (OTHER) 31,318 96,911 111,106 109,090 122,814 4,285 30,297 117,096 102,372 Apportionment of staff salary costs. Is based on 6100 TIC Administration 7,281 15,821 17,625 17,625 17,755 4,391 8,790 17,755 18,106 NALC 2019/20 spinal point increases due. Apportionment of staff salary costs. Is based on 6101 TIC Wages & Salaries 42,052 83,437 90,455 90,455 96,892 18,952 37,987 96,892 75,452 NALC 2019/20 spinal point increases due. TOTAL TOWN & TOURIST INFORMATION CENTRE EXPENDITURE (SALARIES) 49,333 99,259 108,080 108,080 114,647 23,342 46,777 114,647 93,558 Rent and service charges payable for the premises 6110 TIC Rent 12,649 16,649 16,000 16,000 16,448 4,597 8,597 16,649 16,649 in Market Place. Business rates payable for the premises in Market 6115 TIC Rates 9,480 9,480 9,480 9,480 9,745 6,465 6,465 9,745 9,670 Place. Provision for fortnightly window cleaning and 6120 TIC Cleaning (other) 120 216 608 596 625 48 144 325 220 quarterly paper recycling charges 6125 TIC Utilities Provision for water and electricity charges. 1,609 1,999 1,501 1,471 1,543 -174 461 1,543 2,039 Provision for the 2 telephone lines, fax/broadband 6145 TIC Telephone & Fax 980 1,489 1,962 1,923 2,017 319 1,185 2,017 2,017 line and credit card processing line. General provision for postage charges. Query - 6150 TIC Postage 283 512 502 526 0 0 326 289 does this include the cost of purchasing NOMINAL BASE Projected Projected ACTUAL TO ACTUAL TO Base Budget ACTUAL TO ACTUAL TO Base Budget LEDGER DESCRIPTION BUDGET Outcome Outcome BASE BUDGET 2019/20 30.09.18 31.03.19 2019/20 30.06.19 30.09.19 2020/21 CODE 2018/19 2018/19 2019/20 Provision for the photocopier lease charges and 6152 TIC Copier(lease & copies) 1,871 2,888 2,299 2,253 2,363 782 1,374 2,363 2,411 usage charges. Provision for the purchase of stationery, weekly 6155 TIC Stationery & Sundries 608 960 1,071 1,050 650 -20 210 650 650 local paper and other general expenditure. Provision for the printing costs of the annual 6157 TIC Annual Calendar 869 1,061 1,040 1,091 0 0 1,091 886 calendar. See income line 4510. Provision for on site IT support and replacement of 6165 TIC Computer / IT 568 568 607 595 624 0 0 624 580 minor items of equipment 6170 TIC Advertising General provision for marketing costs 660 2,420 2,574 2,523 500 0 0 500 500 Contingency for pitch fees or the cost of 6175 TIC Show stands,fees/sundries promotional goods given away at the Herts County 0 0 0 0 0 Show. Cost of books and souvenirs sold in the T&TIC. 6195 TIC Stock for resale 4,193 12,962 5,115 5,013 10,000 3,490 5,051 10,000 10,000 See income line 4500. Cost of event tickets, travel tickets and theatre 6196 TIC Event tickets 13,662 27,637 22,660 22,207 23,294 3,580 20,289 23,294 23,294 vouchers sold in the T&TIC. See income line 4501. 6197 TIC Refurbishment / repairs & maintenance Contingency for minor repair & maintenance items. 316 1,517 1,050 1,029 1,079 0 0 1,079 1,547 Contingency for fire extinguisher servicing, PAT 6198 TIC Health & Safety 7 7 508 498 522 0 0 522 500 testing and alarm monitoring charges. TOTAL TOWN & TOURIST INFORMATION CENTRE EXPENDITURE (OTHER) 46,725 79,945 67,008 66,177 71,029 19,087 43,776 70,730 71,251 Apportionment of staff salary costs. Is based on 6200 DS Functions sec/admin 18,249 28,716 26,855 26,855 26,734 6,112 15,620 26,734 27,197 NALC 2019/20 spinal point increases due. Apportionment of staff salary costs. Is based on 6205 DS Functions management 4,870 12,364 6,010 6,010 15,339 3,717 7,467 15,339 15,637 NALC 2019/20 spinal point increases due. Apportionment of staff salary costs. Is based on 6210 DS Caretaking 5,334 9,831 17,230 17,230 10,551 2,182 4,401 10,551 10,823 NALC 2019/20 spinal point increases due. Apportionment of staff salary costs. Is based on

31 6215 DS Cleaning 0 0 0 NALC 2019/20 spinal point increases due. DOWNSHIRE SUITE EXPENDITURE (SALARIES) 28,453 50,910 50,095 50,095 52,624 12,011 27,489 52,624 53,658 Provision for advertising the Castle for venue hire 6220 DS Marketing & Promotion 1,637 4,910 5,304 5,304 5,453 848 1,565 5,453 5,008 use Contingency for replacement of catering 6225 DS Equipment equipment or furniture for the Downshire Suite. 279 279 2,000 2,000 3,776 89 108 3,776 1,776 Roll Forward-£1,720 Contingency for professional cleaning charges 6230 DS Special Cleaning for Downshire Suite kitchen, carpets & curtains 275 636 636 1,015 0 0 1,015 515 etc.Roolforward-£361 Provision for licenses for castle grounds and castle 6235 Castle Licence (Civil Ceremonies,PEL,PPL & PRS) for venue hire and community events., Allowed to 1,485 1,663 2,446 2,446 2,514 0 291 2,514 1,696 roll over £1746 Contingency for printing charges for promotional 6240 DS Stationery 386 500 1,755 1,755 600 0 0 600 510 brochures and information leaflets. Provision for the cost of catering provided to venue 6245 DS Catering Purchases & equipment hire 6,416 9,489 12,858 12,858 13,218 1,117 2,471 10,500 9,679 hirers and the equipment hire as required. Provision for casual wages paid to a weddings 6206 DS Functions - casual wages 0 0 0 0 0 0 0 0 officer not on the regular payroll. 6250 DS Repairs & Maintenance Contingency for minor repair & maintenance items. 0 0 0 0 DOWNSHIRE SUITE EXPENDITURE (OTHER) 10,203 17,116 24,999 24,999 26,576 2,055 4,435 23,858 19,184 Apportionment of staff salary costs. Is based on 6500 SW MBR Salaries 4,742 15,531 7,500 7,500 22,356 5,462 10,925 22,356 22,824 NALC 2019/20 spinal point increases due. MILL BRIDGE ROOM EXPENDITURE (SALARIES) 4,742 15,531 7,500 7,500 22,356 5,462 10,925 22,356 22,824 6510 SW MBR running costs Contingency for minor repair & maintenance items. 23 23 125 125 129 0 50 129 150 General provision for advertising costs or 6525 SW MBR Marketing & Promotion 176 176 181 181 0 promotional leaflets. 6515 SW MBR Rates Business rates payable for the Mill Bridge Room. 1,320 1,320 1,320 1,320 1,357 1,350 1,350 1,357 1,346 NOMINAL BASE Projected Projected ACTUAL TO ACTUAL TO Base Budget ACTUAL TO ACTUAL TO Base Budget LEDGER DESCRIPTION BUDGET Outcome Outcome BASE BUDGET 2019/20 30.09.18 31.03.19 2019/20 30.06.19 30.09.19 2020/21 CODE 2018/19 2018/19 2019/20

MILL BRIDGE ROOM EXPENDITURE (OTHER) 1,343 1,343 1,621 1,621 1,666 1,350 1,400 1,666 1,496

TOTAL EXPENDITURE 250,577 502,128 531,580 527,978 567,627 105,827 255,728 556,949 531,197

SUMMARY

TOTAL INCOME -118,405 -200,548 -182,504 -186,154 -187,614 -56,210 -122,010 -202,541 -195,283

TOTAL EXPENDITURE 250,577 502,128 531,580 527,978 567,627 105,827 255,728 556,949 531,197

NET EXPENDITURE 132,172 301,580 349,076 341,824 380,013 49,617 133,717 354,408 335,914

Before roll forward -187,614 Income Before roll forward 553,750 Expenditure Before roll forward 366,136 Net Exp.

Increased by 13,877 32 FINANCE, POLICY & ADMINISTRATION COMMITTEE INCOME NOMINAL BASE Base Projected ACTUAL TO ACTUAL TO Projected ACTUAL TO ACTUAL TO Base Budget LEDGER DESCRIPTION BUDGET Budget Outcome BASE BUDGET 2019/20 30.09.18 31.03.19 Outcome 2018/19 30.06.19 30.09.19 2020/21 CODE 2018/19 2019/20 2019/20 4800 F&A Bank Interest -3,488 -9,041 -2,500 Interest from money held in HSBC On Call Deposit account -2,500 -2,570 -2,688 -5,405 -9,493 -9,222 TOTAL BANK INTEREST -3,488 -9,041 -2,500 -2,500 -2,570 -2,688 -5,405 -9,493 -9,222

4820 F&A Copier Recharge -208 Annual recharge to BEAMS for use of the Council's photocopier -208 -214 0 4830 F&A Administration Recharges -208 Sundry recharge for purchase of stamps or stationery -208 -214 Grants received towards the cost of the Royal Anglian Homecoming 4854 External funding for Civic Events -1,500 0 0 0 Parade, VE Day Beacon Lighting and Corporal Burt VC Service. HCC Locality Budget funding for local works (see expenditure code 4855 Highways Together Funding 0 0 7075) Recharge for cleaning at the Museum by HTC staff member (this 4841 F&A Museum Cleaning Recharge 0 0 0 stopped in December 2016) TOTAL RECHARGE INCOME 0 -1,500 -416 -416 -428 0 0 0 0 Rent for offices occupied by Creative Concultancy Ltd and CDA for 4600 CAS Rent 2nd Floor -16,686 -22,248 -22,248 -22,248 -22,248 -5,562 -11,124 -22,248 -22,248 Herts. 4610 CAS 2nd Floor Services -6,837 -19,423 -11,200 -11,200 Annual service charges. -11,200 0 0 -19,423 -12,837 4620 CAS Beams Rent -7,200 -14,400 -14,400 -14,400 Rent income from rooms 10 & 11 on the first floor of the Castle. -14,400 -3,600 -7,200 -14,400 -14,400 4635 CAS Grounds maintenance recharge -4,542 -9,083 -9,084 -9,084 Recharge to EHDC for maintaining their areas of the Castle grounds -9,084 -2,271 -4,542 -9,083 -9,083 Income for 4 parking spaces rented to Hertfordshire Planning Service 4640 CAS Car park income -1,500 -2,000 -4,000 -4,000 -4,000 -500 -1,000 -2,000 -2,000 and Private Finance. TOTAL CASTLE RENT INCOME -36,765 -67,154 -60,932 -60,932 -60,932 -11,933 -23,866 -67,154 -60,568 Office space occupied by Zoocha Ltd (2280 square feet of office space 4700 SW 2nd Floor Income -11,250 -15,000 -15,000 -15,000 33 -15,000 -3,750 -7,500 -15,000 -15,000 on the 2nd floor of the Seed Warehouse). Rent paid by Hertford Museum for use of 4,400 square feet of space at 4720 SW Museum Rent -8,516 -11,355 -11,355 -11,355 -11,355 -2,839 -5,678 -11,355 -11,355 the Seed Warehouse. Annual recharge to the tenants of the Seed Warehouse of a proportion 4725 SW Recharge Income -2,499 -15,615 -12,140 of the cost of utilities, insurance and other running costs of the building. -12,140 -12,480 0 0 -13,379 -13,379 4745 SW 1st Floor Rent -3,414 -4,541 -4,508 -4,508 Rent for offices occupied by Mind in Mid Herts. -4,508 -1,195 -2,390 -4,541 -4,541 4750 SW Historic Building Grant 0 0 0 TOTAL SEED WAREHOUSE RENT -25,679 -46,511 -43,003 -43,003 -43,343 -7,784 -15,567 -44,275 -44,275 INCOME TOTAL INCOME -65,932 -124,206 -106,851 -106,851 -107,273 -22,404 -44,838 -120,922 -114,065

EXPENDITURE NOMINAL BASE Base Projected ACTUAL TO ACTUAL TO Projected ACTUAL TO ACTUAL TO Base Budget LEDGER DESCRIPTION BUDGET Budget Outcome BASE BUDGET 2019/20 30.09.18 31.03.19 Outcome 2018/19 30.06.19 30.09.19 2020/21 CODE 2018/19 2019/20 2019/20 Apportionment of staff salary costs. Is based on NALC 2019/20 spinal 7000 F&A Wages (Corporate Management) 87,115 158,931 183,165 183,165 139,568 33,014 59,222 139,568 140,136 point increases due. F&A Wages (Democratic Apportionment of staff salary costs. Is based on NALC 2019/20 spinal 7001 13,494 33,973 36,355 Representation) 36,355 36,652 7,995 16,789 36,652 36,590 point increases due. Apportionment of staff salary costs. Is based on NALC 2019/20 spinal 7004 F&A Wages (Charity Administration) 2,428 5,383 5,880 5,880 6,171 1,535 3,071 6,171 6,293 point increases due. GENERAL ADMINISTRATION 103,037 198,288 225,400 225,400 182,391 42,544 79,082 182,391 183,019 EXPENSES (SALARIES) 7003 F&A Wages (Temporary Staff) 3,828 2,441 2,060 The cost of agency staff required to cover during recruitment processes. 2,060 5,439 663 15,411 8,777 5,439 GENERAL ADMINISTRATION 3,828 2,441 2,060 2,060 5,439 663 15,411 8,777 5,439 EXPENSES (NON CONTRACT STAFF) NOMINAL BASE Base Projected ACTUAL TO ACTUAL TO Projected ACTUAL TO ACTUAL TO Base Budget LEDGER DESCRIPTION BUDGET Budget Outcome BASE BUDGET 2019/20 30.09.18 31.03.19 Outcome 2018/19 30.06.19 30.09.19 2020/21 CODE 2018/19 2019/20 2019/20 7015 F&A Training 1,713 3,810 6,070 The cost of staff training courses and conferences. 5,949 10,950 -1,353 1,022 10,950 12,950 7016 F&A Travel & Subsistence Expenses 488 1,875 2,207 Provision for the cost of the external audit by Audit Solutions. 2,163 2,269 948 1,525 2,155 2,155 7019 F&A HR Support 818 1,443 2,060 Contingency for professional HR advice. 2,019 2,118 625 1,043 2,218 2,218 Contingency for advertising costs incurred in the recruitment of 7017 F&A Recruitment 1,142 1,142 1,104 1,082 1,135 0 0 1,078 2,578 new staff. Additional £1,500 to advertise 3 post Annual insurance policy with Zurich Municipal.Suggestion to reduce is it 7020 F&A Insurance 12,749 12,749 18,708 18,334 13,232 12,086 12,086 12,086 13,004 by £6000 7025 F&A Audit fee 2,000 2,000 2,207 Provision for the cost of the external audit by BDO Stoy Hayward LLP. 2,314 2,269 -2,000 0 2,155 2,040 Provision for the cost of the internal audit services supplied by Audit 7027 F&A Internal Audit fee 420 2,945 2,945 2,886 3,027 -805 -805 1,826 1,826 Solutions Ltd. Annual membership subscriptions to SLCC, ICCM, ICO etc. HAPTC 7030 F&A Subscriptions 2,938 3,929 6,286 6,160 6,462 3,560 4,366 6,139 6,139 subscription not renewed.NALC 7035 F&A Legal & Prof Fees 9 9 5,625 Contingency for legal & professional fees. 5,513 5,783 100 3,464 5,493 5,493 Provision for the costs associated with compliance with the EU General 7028 F&A GDPR Compliance 2,082 3,562 10,000 9,800 5,280 198 888 5,016 5,016 Data Protection regulation (GDPR).Suggestion to reduce by £10,000 Transaction charges for processing cheque payments and banking 7090 F&A Bank Charges 1,698 2,491 2,575 2,524 2,647 126 705 2,515 2,541 deposits. Provision for the purchase of stationary, photocopier leasing and the 7045 F&A Postage,Stationery,Copier 7,092 12,330 12,817 12,561 13,176 2,598 5,656 13,017 13,076 cost of postage. Additional cost on Copier-£500 Provision for the cost of 4 telephone lines and one fax / broadband 7055 F&A Telephone & Fax 999 2,860 2,717 2,663 2,793 957 1,464 2,793 4,218 line. Increased budget by £1300 in order to change to digital Provision for the cost of annual IT support, on site maintenance, 7070 F&A Computer,Printer & IT 6,468 17,395 16,845 17,663 17,317 2,570 5,607 17,317 17,743 broadband and website charges. Local work offset by HCC Locality Budget funding received (see income 7075 F&A Highways Together Expenditure 1,580 1,580 0 0 0 0 0 0 0 code 4855)

34 7199 F&A Capital Expenditure 640 2,438 Provision for the replacement of office equipment and furniture. 2,389 4,304 0 2,120 4,089 4,304 7060 F&A Printing(inc Town Report) 120 120 585 Provision for costs associated with the annual town meeting. 573 601 0 0 571 122 8100 Bad Debt Write-offs 0 Provision for the write-off of debts considered to be unrecoverable. 0 0 0 0 GENERAL ADMINISTRATION 42,315 70,880 95,189 94,591 93,362 19,610 39,141 89,419 95,424 EXPENDITURE (OFFICE EXPENSES) Annual allowance for expenditure incurred by the Mayor in the course of 7100 F&A Mayor's Allowance (Cllr JS) 0 0 0 Mayoral duties. 7101 F&A Mayor's Allowance (Cllr PM) (Mayoral budget rolled forward, minute 12/13-97) 0 0 0 7112 F&A Mayor's Allowance (Cllr BW) 1,352 2,923 3,504 (Mayoral budget rolled forward, minute 18/19) 0 286 286 0 0 7105 F&A Mayor's Allowance (Cllr SD) -769 -769 0 0 0 0 0 7111 F&A Councillors Induction Training 320 1,104 Provision for Councillorsto attend training courses. 1,082 1,135 0 261 1,078 1,078 7113 F&A Mayor's Allowance (Cllr RB) 3,602 50 397 3,602 3,674 7120 F&A Attendant's Allowance 279 1,768 2,552 Provision for annual honorarium and attendance payments to SAMS. 2,501 2,623 0 0 2,492 2,542 Provision for the cost of Mayor Making, Silent Ceremony, Civic 7130 F&A Civic Events 4,905 8,573 8,565 8,394 8,805 6,013 6,013 8,805 10,681 Breakfast and Remembrance Sunday. VE DAY Added 7135 F&A Vintage Party 366 853 Annual contribution to the running costs of the Vintage Party. 836 877 0 0 833 850 Contingency for the purchase of a past Mayor's badge and repairs or 7140 F&A Civic property 35 51 8,404 replacement of civic regalia. Suggestion to reduce it to nothing 8,559 8,391 442 2,618 7,972 2,131 CIVIC EXPENSES & MAYORAL 5,802 13,232 24,982 21,372 25,433 6,791 9,574 24,782 20,956 ALLOWANCE Proposed accrual towards the cost of the next elections due to be held in 7099 F&A Election Expenses 5,000 5,000 5,000 5,140 -20,525 0 5,140 5,243 May 2019. NOMINAL BASE Base Projected ACTUAL TO ACTUAL TO Projected ACTUAL TO ACTUAL TO Base Budget LEDGER DESCRIPTION BUDGET Budget Outcome BASE BUDGET 2019/20 30.09.18 31.03.19 Outcome 2018/19 30.06.19 30.09.19 2020/21 CODE 2018/19 2019/20 2019/20 ELECTION EXPENSES 0 5,000 5,000 5,000 5,140 -20,525 0 5,140 5,243 Apportionment of staff salary costs. Is based on NALC 2019/20 spinal 7150 F&A Museum Admin costs 2,115 4,283 4,305 4,305 4,556 1,132 2,265 4,556 4,647 point increases due. Apportionment of staff salary costs. Is based on NALC 2019/20 spinal 7151 F&A Museum Cleaning 0 0 0 point increases due. MUSEUM SUPPORT (SALARIES) 2,115 4,283 4,305 4,305 4,556 1,132 2,265 4,556 4,647

7160 F&A Museum Grant 105,317 140,403 140,423 Annual grant to Hertford Museum to assist with staffing & running costs. 140,423 144,355 35,126 70,252 140,423 140,423 MUSEUM SUPPORT (GRANT 105,317 140,403 140,423 140,423 144,355 35,126 70,252 140,423 140,423 FUNDING) 7180 F&A Grants 9,633 18,418 19,799 Provision for Community Grants (Section 137 expenditure) 19,799 20,353 0 3,056 16,554 16,554 COMMUNITY GRANTS 9,633 18,418 19,799 19,799 20,353 0 3,056 16,554 16,554 Apportionment of staff salary costs. Is based on NALC 2019/20 spinal 7200 CAS Cleaning 7,489 14,867 14,720 14,720 14,495 3,618 7,235 14,495 14,771 point increases due. Apportionment of staff salary costs. Is based on NALC 2019/20 spinal 7201 CAS Caretaking 12,418 23,187 27,750 27,750 25,767 6,303 12,360 25,767 26,791 point increases due. CASTLE EXPENSES (SALARIES) 19,907 38,054 42,470 42,470 40,262 9,921 19,595 40,262 41,563 Annual rent paid to the Gascoyne Cecil Estates. Higher rent payable 7205 CAS Rent 49,375 65,834 65,888 65,888 67,733 32,917 49,375 65,888 65,834 from the end of December 2016. 7210 CAS Rates 19,080 19,080 19,658 Business rates payable for the first and second floor of Hertford Castle. 19,658 20,208 19,517 19,517 19,517 19,080 Annual insurance premium recharged by Gascoyne Cecil Estates for 7212 CAS Insurance 4,801 4,801 5,001 5,001 5,141 5,052 5,052 5,052 4,897 Hertford Castle. Provision for water and electricity charges. The Castle has electric 7220 CAS Utilities 2,833 16,938 14,482 storage heating incurring high costs during the winter months. 14,192 17,387 2,229 6,711 16,518 17,277

35 7270 CAS Cleaning (Other) 600 1,200 1,364 Provision for quarterly window cleaning charges. 1,337 1,402 300 600 1,402 1,402 Provision for the cost of towel & mat laundry services and sanitary 7235 CAS Hygiene services 425 896 1,097 1,075 1,128 176 394 1,128 1,128 disposal services. 7240 CAS Janitorial supplies 310 603 1,086 Provision for the cost of sundry cleaning supplies & stocks. 1,064 1,116 190 290 1,116 616 7245 CAS Refuse 1,079 1,034 Provision for the weekly commercial refuse collection contract. 1,013 1,063 264 534 1,063 1,101 Provision secure shredding and recycling of glass, plastics and 7246 CAS Recycling 800 1,869 1,630 1,597 1,676 861 1,416 1,869 1,906 cardboard. Contingency for minor repair & maintenance items & Annual Fee- 7250 CAS Repairs & Maintenance 1,533 5,643 5,358 5,251 5,508 -7,603 -2,728 5,508 11,756 Express Lift -Additional £6,000 for toilet repairs Provision for annual charges- fire extinguisher refurbishment, equipment 7255 CAS Security & safety equip 1,687 2,938 3,199 3,135 3,289 351 351 3,289 2,997 testing.& Security alarm 7260 CAS Health & Safety 293 1,285 1,104 Contingency for health & safety signage etc. 1,082 1,135 2,187 2,448 1,135 1,311 7265 CAS Car park maintenance 638 988 1,104 Contingency for repairs to automatic gates etc. 1,082 1,135 0 0 1,135 1,008 Maintenance costs recharged to the Council in relation to the Castle 7267 CAS Grounds Maintenance 7,947 22,007 32,145 31,502 33,045 1,446 5,121 26,007 26,670 grounds. FROOMS,RICKY TYLER Provision for ongoing redecoration & refurbishment work. Any unspent 7299 CAS Capital Expenditure 9,289 10,518 15,000 balance to be rolled into an earmarked Building Maintenance Reserve. 10,100 9,902 -890 -890 9,902 10,728 CASTLE EXPENSES (GENERAL) 99,612 155,680 169,150 162,978 170,868 56,997 88,191 160,529 167,710 Apportionment of staff salary costs. Is based on NALC 2019/20 spinal 7300 SW General Caretaking 474 1,192 940 940 1,718 420 824 1,718 1,786 point increases due. Apportionment of staff salary costs. Is based on NALC 2019/20 spinal 7305 SW Cleaning 367 893 685 685 906 226 452 906 923 point increases due. SEED WAREHOUSE EXPENSES 841 2,085 1,625 1,625 2,624 646 1,276 2,624 2,709 (SALARIES) Business rates payable for the Seed Warehouse. Vacant space and 7315 SW Rates 0 0 0 Museum areas are exempt from rates.See 6515 Provision for the cost of electricity supply to the whole building. The Mill 7330 SW Electricity 1,047 3,464 3,160 3,097 3,248 859 2,199 3,248 3,534 Bridge Rooms have electrical storage heating. NOMINAL BASE Base Projected ACTUAL TO ACTUAL TO Projected ACTUAL TO ACTUAL TO Base Budget LEDGER DESCRIPTION BUDGET Budget Outcome BASE BUDGET 2019/20 30.09.18 31.03.19 Outcome 2018/19 30.06.19 30.09.19 2020/21 CODE 2018/19 2019/20 2019/20 Provision for the cost of gas used in the building's two gas heating 7335 SW Gas 192 3,426 3,427 3,358 3,523 -920 -958 3,523 3,494 boilers. 7340 SW Water 356 711 682 Provision for cost of the building's water supply. 668 701 86 174 701 725 7345 SW Refuse 215 213 Provision for the weekly commercial refuse collection contract. 209 219 55 110 219 219 7350 SW Health & Safety 407 1,067 790 Provision for the cost of fire extinguisher servicing/ Rodent pest control 774 812 0 0 1,067 1,808 Provision for the cost of intruder and fire alarm maintenance and 7355 SW Alarms & Security 381 1,153 3,160 3,097 3,248 257 325 1,153 1,176 monitoring and associated telephone lines. 7360 SW Repairs & Maintenance 2,673 1,762 3,046 Contingency for general repairs and maintenance. 2,985 4,369 706 1,995 4,369 2,298 Contingency for major building repairs. Any unspent balance to be rolled 7399 SW Capital Expenditure 14,270 15,000 into an earmarked Building Maintenance Reserve.Suggestion to release 14,700 3,420 -3,699 -2,069 3,420 3,488 £12000 SEED WAREHOUSE EXPENSES 5,055 26,068 29,478 28,888 19,541 -2,656 1,777 17,701 16,743 (GENERAL) Apportionment of staff salary costs. Is based on NALC 2019/20 spinal 7400 PREM Administration Costs 4,812 24,362 20,875 20,875 28,595 4,917 11,429 28,595 27,586 point increases due. PREMISES ADMINISTRATION 4,812 24,362 20,875 20,875 28,595 4,917 11,429 28,595 27,586 (SALARIES)

TOTAL EXPENDITURE 402,274 699,194 780,756 769,787 742,919 155,166 341,048 721,753 728,015

SUMMARY

TOTAL INCOME -65,932 -124,206 -106,851 -106,851 -107,273 -22,404 -44,838 -120,922 -114,065

TOTAL EXPENDITURE 402,274 699,194 780,756 769,787 742,919 155,166 341,048 721,753 728,015 36 NET EXPENDITURE 336,342 574,987 673,905 662,935 635,646 132,762 296,211 600,831 613,950

Before roll forward - 107,273 Income Before roll forward 715,328 Expenditure Before roll forward 608,055 Net Exp.

Increase by 27,592 PAPER C

REPORT TO A MEETING OF THE POLICY, FINANCE & ADMINISTRATION COMMITTEE – 6TH JANUARY 2020

AGENDA ITEM 8 (a) – DRAFT BUDGET FOR 2020/21

1. PURPOSE OF THE REPORT

1.1 To present Members with the second draft of the proposed budget for the Council for the 2020/21 financial year and discuss which, if any, projects they wish to undertake in the next financial year.

2. BACKGROUND INFORMATION - FINANCIAL IMPLICATIONS

2.1 In calculating the level of Precept that forms the majority part of the Council’s budget, the Council must establish a budget sufficient to cover the four following classes of items:

a) next year’s expenditure, including an allowance for contingencies; b) Outstanding expenditure incurred in previous years; c) Expenditure likely to be incurred before the precept sum becomes available; and d) Payments to a capital fund or building maintenance reserve.

3. BUDGET ASSUMPTIONS

Expenditure

3.1 The salaries model is based on the existing staff structure and working patterns. Staff who are not at the top of their scale are assumed to have moved up one salary point.

3.2 Employer’s contributions into the pension scheme are currently included at 22.15% of pensionable pay for 2020/21, the employer’s national insurance contribution at 13.8%. Under the Local Government Pension Scheme overtime payments are now included as pensionable pay, which has contributed to the growth in staffing costs.

3.3 The Salary pay scale draft for 2020/21 is set at 2% for HTC staff. The pay claim for 2020/21 has been submitted and the settlement is yet to be agreed. Other increases have been included sufficient to cover anticipated salary point increases, staff qualifying for the long service bonus and the employer’s national insurance contributions.

Other Budget Items :

3.4 An inflationary increase of 2.0% has been included on all salary elements and other budgets are based on 2% Consumer Price Index. The Consumer Prices Index (CPI) 12-month rate was 1.5% in November 2019, unchanged from October 2019.

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4. COMMUNITY SERVICES - PROPOSED AND ONGOING PROJECTS

Ongoing Project:

4.1 5398 Cemetery Land Acquisition – Continuation of the provision of funding to examine the feasibility for securing land for a new Cemetery. This work will be developed over the coming years for the future purchase of new Cemetery land.

Update on New Project – Railings at Castle Bridges

4.2 In 2017, the Council part funded the rebuilding of part of the wall of the closed Churchyard at Hertford St Andrew Church. In proximity to the wall and forming part of the same walkway, are some railings that need repair.

4.3 Officers have investigated ownership with both the County and East Herts Council. The County Council has no records to indicate that these footbridges or railings are County Council assets. Furthermore, the County Council has never been asked by East Hertfordshire District Council to undertake any inspection/maintenance works (on their behalf) to these footbridges.

4.4 In the Community Services Committee meeting on 25th November it was suggested to investigate if the project could be eligible for funding from East Herts Council. Officers have contacted EHC who have confirmed that this project would be suitable to apply for a small Historic Building Grant. Grant funding is available for 25% of the cost (up to a maximum £2,000). Officers are now seeking an additional quote for the works (as 2 quotes are required) and will then submit the application.

4.5 The railings stretch for approximately 50 linear metres and an estimate for the work estimated to cost around £3080.00 .

4.6 The cost can be met by budget 5240 Closed Churchyard Repairs & Maintenance within the 2019/20 financial year as there is likely to be some unspent budget available.

New Project Management plans for Hertford Cemetery and All Saints Churchyard

4.7 Hertford Cemetery and All Saints Churchyard are the two largest areas of green space managed by the Town Council. These peaceful spaces are of great historical interest, offer natural environments for all types of wildlife and a quiet place for visitors to reflect and appreciate.

4.8 To assist with the management of the spaces in the future, and balance the needs of the heritage, visitors and wildlife, management plans could be developed for these sites.

4.9 Hertfordshire County Council’s, Countryside Service team have been asked to provide costing, and proposals for management plans for the two sites, total cost for the two sites would be £4,400 which would include development of the draft management plan with a 5-year plan, running public consultations and finalising the plans in response to engagement feedback.

38 PAPER C

This could be met within 5240 CCY Repairs and maintenance budget for 2020-21 or the New Homes Bonus Strategic Funds.

New Project - Woodland and cycleway at Archers Spring

4.10 The Community Services Committee discussed the potential project for the woodland at Archers Spring. Concerns were expressed regarding the financial liabilities of such a project and further detail and a full report is requested before the matter can be considered further.

4.11 There are currently no other new projects in the financial year 2020/21.

4.12 The budgeted net expenditure for the Financial Year 2019/20 is £278,882 including rolled forward projects for 2018/19 and the draft budget for the Financial year 2020/21 is £235,314.

4.13 The difference between the two periods represent a saving of £43,568 and this is because there are no new projects set within the budget for the financial year 2020/21.

4.14 There are new projects, see section 4.7, but they can be absorbed in existing spending areas.

Base Budget Base Budget Projected 2019/20 Base Budget Diff between 2019/20 CS ACCOUNT 2019/20 After Outcome before Roll 2020/21 and 2020/21 budget Roll forward 2019/20 Forward

TOTAL INCOME -76,226 -76,226 -50,490 -70,490 5,736 TOTAL EXPENDITURE 308,629 355,108 321,675 305,803 -2826 TOTAL NET EXPENDITURE 232,403 278,882 271,185 235,314 2,910

5. DEVELOPMENT AND LEISURE

5.1 The draft budget has been prepared on a “business as usual” basis and does not include any new projects for 2020/21. The budgeted net expenditure for 2020/21 is £335,914 which is less by (£30,222) 8.2% when compared to 2019/20 net expenditure of £366,136.

5.2 The following budget headings has been adjusted in order to reduce spending in 2020/21.

· Reduction of £6,840 in Christmas tree/lights, · Reduction of £2,000 in Downshire Equipment, · Reduction in Downshire Catering Purchases/Equipments), · Cost savings of £16,528 in staffing, (301,061-284,533) · An anticipated income from Mill Bridge Room hire is expected to be higher than the last financial year.

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Diff between Base Budget Base Budget Projected Base D & L 2019/20 and 2019/20 before 2019/20 After Outcome Budget ACCOUNT 2020/21 before Roll Forward Roll forward 2019/20 2020/21 rolling forward

TOTAL INCOME -187,614 -187,614 -202,541 -195,283 -7,669 TOTAL EXPENDITURE 553,750 565,955 555,277 531197 -22,553 TOTAL NET EXPENDITURE 366,136 378,341 352,736 335,914 -30,222

6. FINANCE POLICY & ADMINISTRATION - PROPOSED AND ONGOING PROJECTS

6.1 The following potential budget items for 2020/21 are drawn to members’ attention for comment

a) BT announced that they will be phasing out their digital lines in the next few years with a view to completely replacing them with internet-based telephony by 2025 and adjustment of £1,300 has been included on budget code 7055 .

b) Provision for the refurbishment of the ground floor toilets for £6,000 and adjustment has been included on budget code 7250 .

c) Seed Warehouse -Works to the riverside elevation of the Seed Warehouse. To include removal of all ivy growth, inspection and repair of cracks, surface preparation, three coats of masonry paint and repair and painting of two further windows not included in previous works due to inaccessibility. A specialist pontoon working platform will be required to enable safe access, which accounts for approximately 50% of the costs. £10,000, this can be funded from the Building Reserves.

d) Castle Conservatory Roof repairs-The roof has been leaking and the Town Clerk has been liaising with the landlord of the property. A temporary repair has been done but it may need a major repair in future.

6.2 The current balance of the Building Maintenance Reserve is £128,598 .

6.3 The Net Expenditure for 2020/21 is currently £613,950 which includes new projects in section 6.1 (a & b). The Seed Warehouse project can be funded from the Building Reserves., it will increase it to £623,950 .

Diff Diff between between Base Budget Base Budget Projected 2019/20 and 2019/20 FP & A 2019/20 Base Budget 2019/20 After Outcome 2020/21 and ACCOUNT before Roll 2020/21 Roll forward 2019/20 before roll 2020/21 Forward forward after roll forward TOTAL INCOME -107,273 -107,273 -120,922 -114,065 -6,792 -6,792 TOTAL EXPENDITURE 715,328 742,919 721,753 728,015 12,687 -14,904 TOTAL NET EXPENDITURE 608,055 635,646 600,831 613,950 5,895 -21,696

40 PAPER C

7. New Homes Bonus

7.1 The opening balance of the Reserve at the beginning of the financial year 2019/20 was £943,653 and during July 2019 the Council received £170,970 grant for the financial year 2019/20 from East Herts Council. The Council has awarded a total of £123,132 grants to the community as at the end of September 2019. See Appendix 4 for more details.

7.2 The balance of the NHB Reserve at the end of September was £991,491. Committee are asked to note the following payments have will be paid or after the end of the 2 nd quarter of the financial year 2019/20. This includes the £300,000 that is due to be paid towards the Maidenhead Street project and the (£45,450) awards detailed below. See Appendix 4 for grants awarded in 2019/20.

NEW HOMES BONUS AGREED BY FP & A 2019/20 Comments Details Amount Paid out after the 2nd Pear-Digital Cemetery Map, Transport & scanning 5,450.50 Quarter

Paid out after the 2nd All Saints NHB Grant Approved Oct 2019 10,000.00 Quarter

Beane Marshes Conservation NHB Grant Oct 2019 30,000.00 Approved in principle

TOTAL 45,450.50

8. Community Grants

8.1 The FP & A Committee agreed a budget of £16,000 for community grants for 2019/20 at the beginning of the year to which was added a roll forward of £4,353 from the last financial year, making a total of £20,353. The total amount awarded to applicants from April 2019 to November 2019 is £9,201 and this leaves a balance of £11,152. The details of the grant awards can be found on Appendix 4 as attached.

9. LOCALISATION OF COUNCIL TAX SUPPORT GRANT

9.1 For 2013/14 the tax base was reduced to consider the value of the localised Council Tax Support Scheme (LCTS). To mitigate the impact of this reduction on Town and Parish Councils Central Government provided a grant to each billing authority to be divided between their preceptors. Between April 2013 and April 2014, the Town Council received its share of the grant from East Herts Council which amounted to £125,996 .

9.2 The funds received are currently held in an earmarked reserve to be available for use over several years if required. To date £93,000 has been released back into the General Reserve to help minimise the impact of the reduced tax base when setting the Precept each year. The remaining balance of the LCTS Grant Reserve is £32,996 .

41 PAPER C

10. GENERAL RESERVE POLICY

10.1 The General Reserve held by the Council ensures that there is a sufficient cash flow from the end of the financial year until the receipt of the first precept instalment for the following year (usually late April).

10.2 The General Reserve is also a contingency for unforeseen expenditure or loss of income.

10.3 Building Maintenance Reserve and CCTV Maintenance Reserve are to remove any significant risks that the reserve has to cover such as major repairs or replacement of broken CCTV.

10.4 For the purpose of the Precept calculation, a prudent target of a closing Reserve as at 31st March 2020 would be £293,000 , which would cover the net expenditure in the first quarter of 2020/21. Any unspent amount may be transferred into the general reserve or rolled forward at the end of the financial year. The closing reserve normally turns out to be higher than the approximat ed amount above.

10.5 NALC’s “Governance & Accountability for Local Councils – Practitioners’ Guide” recommends that councils hold a minimum general reserve equivalent to at least 3 months gross expenditure but due to the level of earmarked reserves held this level of general reserve is unnecessary.

10.6 The Balance Sheet figure at the end of September 2019 shows £2,534,875 but if NHB (£991,491) is deducted from this figure, the actual Net Assets will be £1,543,384 .

11. SUMMARY

11.1 The proposed projects in this draft budget come to a total of £17,300. The draft budget which does not include Castle Conservatory repairs & SW repairs shows a closing Net Expenditure of £613,950 at the 31 st March 2021.

11.2 If the listed projects in section 6.1 (a-d) are not included in the budget, the estimated Net expenditure will be £606,650, which is above the minimum Reserve level without any increase in the Precept or the use of any funds currently held in the LCTS Grant Reserve.

11.3 The estimated closing balance in General Reserve is projected to be £642,481 by the end of the financial year 2020/21.

11.4 It is proposed that the precept be increased by 2% to reflect inflation. On this basis the current tax band D (£98.95 ) will increase to ( £100.93 ). This will give a precept of £1,212,714 .

11.5 The following projects were considered in the three Committees with the anticipation that if they were to proceed, the funding would be from the General Reserves and Building Reserves.

These are:

42 PAPER C

· Railing repairs and Maintenance (5240) total £3080. and can be funded from current budget · Management of green space by the All saints Church (5240) total £4,400; can be met from the current budget · Provision for new telephone lines (7055) total £1,300; to increase Revenue budget 2020/21 · Downstairs toilet refurbishment (7250) total £6,000; to increase Revenue budget · SW-Repairs to the walls by removing Ivy £10,000: to release from Building Reserves.

11.6 The total cost for the above items total £24,780 , in which items on budget code (5240) can be funded in the current budget and the balance of £17,300 can be funded from the General Reserves & Building Reserves.

12. RECOMMENDATIONS

It is RECOMMENDED that:

a) The Committee notes the draft budget; and

b) The Committee considers which, if any, of the optional projects should be included in the budget to which the Committee will give final approval on the 6th January 2020.

c) The Committee adopts a balance of £293,000 as a prudent minimum general reserve for the 31 st March 2021 when considering the calculation of the Precept for 2020/21.

d) The Committee approves the increase in Revenue budget code 7250 and 7055 by £7,300 for telephone lines & toilet refurbishment.

e) The Committee approves using the current budget code (5240) for the railing repairs and management of green space. £7,480 for the two new projects above.

f) The Committee approves the release of £10,000 from the General reserve to repair SW walls.

g) The Committee approves continuation of the Museum Grant funding of £140,423 for the 2020/21

h) The Committee recommends a 2% increase to the Precept to reflect inflation which will result in a total of £1,212,714 and a balanced budget to be considered in Full Town Council on 13th January 2020

Report by Muibat Babayemi – Finance Manager

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44 APPENDIX 4 NEW HOMES BONUS No Type Date Ex.Ref. Projects Details Amount 01/04/2019 Balance NHB B/Fwd Balance 943,653.21 99993 BR 26/07/2019 NHB 2019 Grant East Herts -New Homes bonus Grant 2019 170,970.00

100739 PI 16/09/2019 236797 Maidenhead Street Direct comms-Portable handset 11/09/19-10/12/19 (71.50) 100342 PI 31/07/2019 Maidenhead Street Hire of Portable Handsets - 14/05/19-10/06/19 (52.00) 98392 PI 15/05/2019 19/20/23 Maidenhead Street SDE Signs-Barrel Locks on town board (35.50) 100341 PI 31/07/2019 Maidenhead Street Hire of portable handsets - 11/06/19-10/09/19 (71.50) - 97648 PI 01/04/2019 007 Arts Hub Herts Arts Hub-Seed Funding Grant application approved (20,000.00) 100544 PI 31/08/2019 1708 Heritage Herts display-Heritage Trail programme (310.00) 100333 PI 31/07/2019 Sele Sele Neighbourhood Plan (500.00) 100108 PI 24/07/2019 351054 Adopt Litter Helping Hand-Litter picker kit (218.30) - 45 100309 PI 12/08/2019 Bengeo Hire of hall for Bengeo Neighbourhood plan (30.00) 99531 PI 29/06/2019 1708 Bengeo Full Bengeo Neighbourhood Banner (25.00) 99530 PI 29/06/2019 1708 Bengeo Full Bengeo Neighbourhood Document (1,210.80) 98383 PI 17/05/2019 1717 Bengeo Bengeo Club-Room Hire 08/05/19 (10.00) - - 99513 PI 26/06/2019 7804 Interpretations East Herts Signs-Reprint posters (61.00) 99512 PI 26/06/2019 19/20/54 Interpretations East Herts Signs-Historic Site Spikes Sprayed (91.35) 99264 PI 01/06/2019 Interpretations Castle interpretation boards - east herts signs (19.98) - 97430 BP 09/04/2019 Active in Comm Active in the Comm NHB-Active in the Comm Grant -Mar 2019 (19,500.00) 97431 BP 10/04/2019 2nd Bengeo Scout Bengeo Scout NHB_2ND Bengeo Scouts (30,000.00) - 100862 PI 26/09/2019 Inv9 Seed Warehouse Solely Sashes-Repairs to SW Sept 2019 (2,473.25) 100481 PI 05/09/2019 Order-17 Seed Warehouse Solely Sashes-Repairs to Seed Warehouse-Inv-8 (368.50) 100480 PI 05/09/2019 Order-17 Seed Warehouse Solely Sashes-Repairs to Seed Warehouse-Inv 7 (1,868.00) 99734 PI 12/07/2019 PO17 Seed Warehouse Soles Sashes-Repairs to Seed Warehouse building (2,187.27) 99733 PI 05/07/2019 PO17 Seed Warehouse Soles Sashes-Repairs to Seed Warehouse building (2,310.50) - 99651 BP 16/07/2019 St Andrews Sch St Andrews School St Andrews School Grant awarded Jun 2019 (27,852.67) - 101580 JD 30/09/2019 CCTV Hertfordshire CCTV-2 Mobile Cameras Installation Fees (380.00) 101576 JD 30/09/2019 CCTV Hertfordshire CCTV-Monitoring Fee for till 2019/20 (500.00) 101574 JD 30/09/2019 CCTV Hertfordshire CCTV-2 Mobile Cameras (12,985.00)

BALANCE AT AT SEPTEMBER 2019 991,491.09

NEW HOMES BONUS AGREED BY FP & A 2019/20 No Type Date Ex.Ref. Projects Details Amount 102145 PI 26/11/2019 125277 Digital Map Pear-Digital Cemetery Map, Transportation & scanning 5,450.50 101401 PI 30/10/2019 Devlins Sculpture Remembrance Day Insurance for Devlin Sculpture for Remembrance Day 125.00 101390 BP 30/10/2019 NHB GRANT All Saints All SaintsNHB Grant Approved Oct 2019 10,000.00 101391 BP 30/10/2019 NHB Bean Marshes Bean Marshes Beane Marshes Conservation NHB Grant Oct 2019 30,000.00 46 TOTAL 45,575.50

COMMUNITY GRANT 2019/20 No Type Date Ex.Ref. Dept Details Amount Opening balance 20,353.00 101974 BP 28/11/2019 Citizen Advice Citizen Advice Community Grant-Citizen Advice Oct 2019 (1,200.00) 101650 BP 01/11/2019 Rotary Club Rotary Club Community Grant-Rotary club Oct 2019 (1,200.00) 101649 BP 01/11/2019 Hertfordshire InternationalHertfordshire c InternationalCommunity c Grant-Hert. Int. Concert Oct 2019 (1,200.00) 101648 BP 01/11/2019 Hertford Choral Hertford Choral Community Grant-Hertford Choral Oct 2019 (780.00) 101647 BP 01/11/2019 Future Living Future Living Community Grant-Future Living Oct 2019 (800.00) 101426 BP 31/10/2019 Comm Grant Comm Grant Community Grant-Ella Wansel Oct 2019 (500.00) 101398 PI 23/10/2019 Hertingfordbury Hertingfordbury Imperative-Defibshop-cabinent for Hertingfordbury grant (465.00) 99882 BP 23/07/2019 CHQ-205985 CHQ-205985 East Herts Diversinary Activities-EHDC (1,000.00) 99650 BP 16/07/2019 St Andrews Comm St Andrews Comm St Andrews Community Trust (856.00) 99649 BP 16/07/2019 Hertford Music Hertford Music Hertford Music of Festival grant Jun 2019 (1,200.00) TOTAL 11,152.00 47 48 49 50 51 This page is intentionally blank

52 PAPER E

Hertford Town Council

Internal Audit Report: 2019-20 (Interim)

Prepared by Nigel Archer

For and on behalf of Auditing Solutions Ltd

This report has been prepared for the sole use of Hertford Town Council. To the fullest extent permitted by law, no responsibility or liability is accepted by Auditing Solutions Ltd to any third party who purports to use or rely on, for any reason whatsoever, this report, its content or conclusions.

53 2 Background and Scope

The Accounts and Audit Arrangements introduced from 1 st April 2001 require all Town and Parish Councils to implement an independent internal audit examination of their Accounts and accounting processes annually. The Council complied with the requirements in terms of independence from the Council decision making process appointing Auditing Solutions Ltd to provide the function to the Council: this report sets out those areas examined during the course of our recent interim visit to the Council, which was undertaken on 17 th and 18 th October 2019 and will be subject to further update following the final visit on a date yet to be arranged following the year-end closedown in 2020.

Internal Audit Approach

In commencing our review of the Council’s processes and records for 2019-20 we have again examined a selection of the Council’s fundamental central financial control functions in order to provide assurance to members and the electorate that the systems continue to operate in accordance with best practice and approved Council procedures: we have also had regard to the materiality of those transactions and their susceptibility to potential misrecording or misrepresentation in the year-end Statement of Accounts.

As in previous years, we have assessed the risks associated with each financial system, based on previous experience of the extent of potential for those risks coming to fruition and tailored our review programme accordingly.

Overall Conclusion

We are pleased to conclude that, in the areas examined to date, the Council continues to have effective systems in place to ensure that transactions are free from material misstatement. The Responsible Finance Officer (RFO) and her colleagues are to be commended on the quality of work produced and the high standards of documentation provided for the purposes of our audit visits.

We are pleased to report that no issues have been identified from the work completed to date warranting formal comment or recommendation.

Hertford TC: 2019-20 (Interim) 12/11/2019 Auditing Solutions Limited

54 3 Detailed Report

Review of Accounting Arrangements & Bank Reconciliations

Our objective here is to ensure that the accounting records are being maintained accurately and currently and that no anomalous entries appear in cashbooks or financial ledgers. The Council remains a full Sage software user, with Current and Interest Bearing Deposit accounts operated at HSBC Bank with separate cashbooks in the nominal ledger records and there are currently no supplementary Term deposit holdings. Consequently: - Ø We have again verified that an appropriate nominal ledger structure remains in place; Ø We have checked and agreed the opening Trial Balance in the Sage software for 2019-20 to the closing Financial Statements for 2018-19 to ensure that all the detailed balances have been properly rolled forward with no matters arising to warrant formal comment or recommendation; Ø We have checked and agreed two sample months’ receipts and payments transactions (May and September 2019) from both the Current and Deposit account cashbooks to relevant bank statements, including the daily “sweep” transfers; and Ø Finally in this area, we have checked and agreed the software based bank reconciliations as at 31 st May and 30 th September 2019 on both accounts to ensure that there are no long-standing, uncleared items or other anomalous entries arising.

Conclusions

There are no matters arising in this area to warrant formal recommendation currently.

Review of Corporate Governance

Our objective in this area is to ensure that the Council has a robust regulatory framework in place; that Council and Committee meetings are conducted in accordance with the adopted Standing Orders and Financial Regulations and that, as far as we are able to ascertain, no actions of a potentially unlawful nature have been or are being considered for implementation. Ø We note that the Council’s extant corporate documentation such as Standing Orders, Financial Regulations & Members’ Code of Conduct are subject to ongoing review and were previously considered fit for purpose in March 2019: consequently, no further work is considered necessary in this area at present; Ø We have commenced our examination of the minutes of Full Council and its extant Standing Committees’ meeting (with the exception of Planning) for the year to end September 2019 to ensure that, as far as we can practically be expected to be aware no issues exist affecting the Council’s financial stability in the short, medium or long- term exist; and Ø We are pleased to note that the Council has formally re-adopted the General Power of Competence, as required by legislation, following the recent local elections in May 2019.

Hertford TC: 2019-20 (Interim) 12/11/2019 Auditing Solutions Limited

55 4 Conclusions

There are no matters arising in this area to warrant formal recommendation currently.

Review of Expenditure

Our objective here is to ensure that: - Ø Council resources are released in accordance with the Council’s approved procedures and budgets; Ø An official order has been raised for supply of goods and services on each occasion where one would be anticipated; Ø Payments are supported by appropriate documentation, either in the form of an original trade invoice or other appropriate form of document confirming the payment as due and/or an acknowledgement of receipt, where no other form of invoice is available; Ø All discounts due on goods and services supplied are identified and appropriate action taken to secure the discount; Ø The correct expense codes have been applied to invoices when processed; and Ø VAT has been appropriately identified and coded to the control account for periodic recovery.

We have commenced testing in this area and examined a sample of payments in the year to 30 th September 2019, including all those individually in excess of £4,000 together with a selection of every 40 th cashbook transaction (irrespective of value) during the period. Our test sample comprised approximately 50 payments, totalled more than £355,000 and represented 61% of all non-pay expenditure incurred during the year to that date.

With regard to VAT, we note that the RFO continues to make timely, electronic return submissions: we have previously examined the detail of the March 2019 debtor and return and verified the disclosure in the Statement of Accounts and at this interim visit we have noted the appropriate conclusion of the June 2019 submission in accord with the underlying Sage control account balances as required.

Conclusions

There are no matters arising in this area to warrant formal recommendation currently.

Assessment and Management of Risk

Our aim here is to ensure that the Council has put in place appropriate arrangements to identify all potential areas of risk of both a financial and health / safety nature, whilst also ensuring that appropriate arrangements exist to monitor and manage any risks identified in order to minimise the opportunity for their coming to fruition. Ø We have previously noted that the Financial Risk Assessments are updated annually (most latterly in October 2018) and are pleased to note that those for 2019-20 were tabled for further review in October 2019 subsequent to the dates of this interim visit; and

Hertford TC: 2019-20 (Interim) 12/11/2019 Auditing Solutions Limited

56 5 Ø We note that the Council’s insurance cover continues to be provided by Zurich and have obtained a copy of the current year’s policy schedule (to 31 st March 2020). Public Liability stands at £15 million, Employer’s Liability stands at £10 million whilst Fidelity Guarantee remains at £2 million and there is adequate Business Interruption cover in place at £194,000.

Conclusions

There are no matters arising in this area to warrant formal recommendation currently.

Precept Determination and Budgetary Control

We aim, in this area of our work, to ensure that the Council has appropriate procedures in place to determine its future financial requirements leading to the adoption of an approved budget and formal determination of the amount to be precepted on the District Council, that effective arrangements are in place to monitor budgetary performance throughout the financial year and that the Council has identified and retains appropriate reserve funds to meet future spending plans.

Conclusions

At this first interim stage, no further consideration has been given to this area, the visit being too early for the conclusion of the Precept deliberations for 2020-21 and too few months passing for meaningful management accounting variance reports in the current year.

Review of Income

In considering the Council’s income streams, we aim to ensure that robust systems are in place to ensure the identification of all income due to the Council from its various sources, to ensure that it is invoiced in a timely manner and that effective procedures are in place to pursue recovery of any outstanding monies due to the Council. Subsequently:

Ø We are pleased to note that members continue to review the Council’s scales of fees and charges annually, those for 2019-20 having been affirmed during the previous financial year; Ø As noted earlier in this report, we have checked and agreed two sample months’ receipts transactions from cashbooks to relevant bank statement; Ø We have checked and agreed a sample of Mill Bridge Room lettings, ensuring that fees charged were correct and in accord with the period of hire and time of day booked; Ø We have checked and agreed a sample of incomes arising from Cemetery activities by reference to the Burial Registers for the three months of June, July and august 2019, ensuring that fees charged were in accord with the published scales and that settlements had been received in timely manner; and

Hertford TC: 2019-20 (Interim) 12/11/2019 Auditing Solutions Limited

57 6 Ø We have verified all Castle and other periodic letting invoices for the three quarters ending December 2019 to ensure that there were no errors or omissions where income could ordinarily have been expected.

Conclusions

There are no matters arising in this area to warrant formal recommendation currently.

Petty Cash and Credit Card Usage

We are required, as part of the Internal Audit Certification process in the Annual Return to assess and give a view on the effectiveness of control over any petty cash account in use by the Council.

Ø The Council operates a reasonably limited petty cash scheme in the Administration office and the Information Centre, “topped up” as and when required. We have examined two sample months transactions (June and July 2019) to ensure that each payment was properly supported by an appropriate supplier invoice and / or till receipt and that any recoverable VAT was separately identified. No issues arise from this testing: sequentially numbered vouchers continue to be maintained, all payments were properly authorised and the RFO undertakes independent, periodic reconciliations from Sage control account to the cash balances held; and

Ø We also note that an HSBC commercial charge card is in place, with a monthly credit limit of £6,500 spread over 5 authorised users and settlement automatic monthly direct debit. In a similar manner to the review of Petty Cash noted above, we have examined a sample of transactions (those for the statement period dated 10 th September 2019) to ensure that each was appropriate for the Council’s activities and properly supported by suppliers invoices / till receipts.

Conclusions

There are no matters arising in this area to warrant formal recommendation currently.

Salaries and Wages

In examining the Council’s payroll function, we aim to confirm that extant legislation was being appropriately observed as regards adherence to the Employee Rights Act 1998 and the requirements of HM Revenues and Customs (HMRC) legislation as regards the deduction and payment over of income tax and NI contributions, together with meeting the requirements of the local government pension scheme as further revised from 1 st April 2019 in relation to the employee contribution percentage bandings. We have undertaken our examination of the payroll procedures in place and the physical payments made to staff to date in 2019-20 by reference to the September 2019 documentation, the underlying detail for which continues to be produced “in house” by the RFO utilising bespoke SAGE payroll software. Consequently: Ø Gross pay rates have been checked to ensure that the NJC pay award for 2019-20 had been duly implemented;

Hertford TC: 2019-20 (Interim) 12/11/2019 Auditing Solutions Limited

58 7 Ø PAYE Tax Codes and National Insurance Tables have been checked to ensure that appropriate allowances are being applied for the year following the annual budgetary increases in personal allowances with effect from April 2019; Ø Local Government Pension Scheme deduction rates have been checked to ensure they are in accord with the revisions to the bases of employee contributions, most latterly with effect from 1 st April 2019 (albeit relatively minor changes to the salary banding widths); Ø Variable hours and expenses have been verified to individuals’ timesheets and claim forms; Ø We have checked and agreed the net pay computations on pay slips to the payroll summaries and resultant bank statement and cashbook transactions; and Ø We note that electronic monthly returns are made in a timely and accurate manner in accord with current HMRC legislation (aka Real Time Initiative).

Conclusions

There are no matters arising in this area to warrant formal recommendation currently.

Investments and Loans

Our objectives here are to ensure that the Council is “investing” surplus funds, be they held temporarily or on a longer term basis, in appropriate banking and investment institutions, that an appropriate investment policy is in place, that the Council is obtaining the best rate of return on any such investments made and that interest earned is brought to account correctly and appropriately in the accounting records. We also aim to ensure that any loan repayments due to or payable by the Council are processed in accordance with the respective and relevant loan agreements.

Conclusions

The council currently has no funds in Investments nor has it acquired any PWLB or other third party loans.

Hertford TC: 2019-20 (Interim) 12/11/2019 Auditing Solutions Limited

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60 PAPER F

REPORT TO A MEETING OF THE FINANCE POLICY AND ADMINISTRATION COMMITTEE – 6 JANUARY 2020

AGENDA ITEM 9 – COMMUNITY GRANT APPLICATIONS

1. PURPOSE OF THE REPORT

1.1 To present to Committee the applications received for awards from the Community Grant fund.

2. BACKGROUND

2.1 The Council has a provision for funding Community Grants which qualifies as expenditure under the General Power of Competence, as defined in the Localism Act 2011 and SI 965 The Parish Councils (General Power of Competence) (Prescribed Conditions) Order 2012, adopted by the Council on 8 July 2013. The guidelines and criteria for grants, which were revised in 2009, are attached as Appendix A. Should the Committee decide to waive any of these criteria the reason should be recorded.

2.2 There is a budget of £ 16,000 for Community Grants in 2019/20. There is a balance of £11,152 remaining.

The Committee is asked to decide:

· whether or not to approve individual application; · the amount of any grant so approved; and · Any conditions that will be attached to the grant awarded.

2.3 Under paragraph 4.3 of the Grants policy, normally grant applications from organisations will only be considered when accompanied by at least one of the following:

a. Audited accounts.

b. Accounts that have been subjected to independent inspection as required by the Charities Act or, where the organisation is newly formed, a case for funding including supporting evidence of fund raising efforts.

3 GRANT APPLICATIONS

3.1 The following applications have been received and the Committee is asked to give consideration to the following:

3.2 The Sele School

An application for funding of £1,200 towards the cost of sending four year 12 students to japan to participate in the initiative UK-Japan Young Scientist Workshop Programme.

61 PAPER F

3.3 Keech Hospice Care

An application for funding of £900 towards extra care and support for child patients in the Hertford area.

3.4 Hertfordshire Festival of Music

An application for funding of £1,200 towards the cost of promotion of three events in Hertford at the Friends Meeting House and All Saints Church during 2020.

This organisation received grants totalling £1,200 in 2016/17, £1,060 in 2017/18 and £1,200 in 2018/19.

3.5 Hertford Quaker Meeting

An application for funding of £1,200 towards the cost of developing a range of materials to celebrate the 350 th anniversary year.

3.6 Hertford Book Festival Committee

An application for funding of £1,200 towards the cost of delivering Hertford book festival in 2020.

4. RECOMMENDATIONS

It is recommended that:

a) The Committee notes the report. b) The Committee considers the level of grant, if any, it would wish to make in each case.

Report by Nick Kirby – Civic Administration Manager

62 PAPER G

REPORT TO A MEETING OF THE FINANCE POLICY AND ADMINISTRATION COMMITTEE – 6 JANUARY 2020

AGENDA ITEM 10 – NEW HOMES BONUS FUNDING

1. PURPOSE OF THE REPORT

1.1 To present to Committee the applications received for awards from the New Homes Bonus Grant Fund.

2. BACKGROUND

2.1 At a meeting the Finance, Policy and Administration Committee held on 12 March 2018, the Committee approved a new grant scheme allocated from the New Homes Bonus, to invest in local communities in Hertford, to enhance and improve those communities on behalf of the residents and businesses.

2.2 New Homes Bonus funding can only be allocated to those projects which show a clear benefit to residents and businesses in Hertford.

2.3 Individual grants of up £30,000 may be awarded.

3 GRANT APPLICATIONS

3.1 The following applications have been received and the Committee is asked to give consideration to the following:

3.2 REPLENISH REFILL STORE COMMUNITY INTEREST COMPANY (CIC)

An application for funding of £3,180 towards the cost of purchasing specialist weighing equipment which would allow a broader spectrum of work placements to be offered.

This is a new community interest company which will be starting up in January 2020 inside the Mudlarks café.

3.3 GROUNDWORK

An application for funding of £15,354 towards the cost of running a second Veg Fest programme during 2020 following the success of the 2019 event. The programme is planned to support food growing in schools across the town, culminating in a large scale summer event to showcase and reward the hard work of pupils and celebrate their success.

Additional information has been provided including a report on the 2019 Veg Fest and a breakdown of spend.

In 2018/19 the organisation was awarded a grant of £16,804 towards the 2019 Veg Fest.

63 PAPER G

3.4 HERTFORD ARTS HUB

An application for funding of £20,000 towards funding of a book of International significance about Alan Davie and a series of local events to raise the profile of Hertford as a cultural destination.

2018/19 the organisation was awarded a grant of £20,000 for seed funding. As an update to this, HAH have now completed an Oral history project awarded by Heritage Lottery Fund, establishing Alan Davie as an internationally acclaimed Hertford artist as well as the iconic Hertford Brewery.

They now have an interactive touchscreen in the gallery where visitors can listen to these stories. Following a pilot Artists in residence program in Spring of this year they successfully applied to Arts Council for funding of an Artist In Residence program which will start in February 2020.

Funding from HTC would enable them to submit a bid to Arts Council for the funding of phase 3 of the project.

4. RECOMMENDATIONS

It is recommended that:

a) The Committee notes the report. b) The Committee considers the level of grant, if any, it would wish to make in each case.

Report by Nick Kirby – Civic Administration Manager

64 PAPER H

MINUTES OF THE PERSONNEL SUB COMMITTEE MEETING HELD ON MONDAY 11 NOVEMBER 2019 IN THE ROBING ROOM, THE CASTLE, HERTFORD

PRESENT: Councillor Mrs R Bolton, in the Chair

Councillors: Mrs A Daar, Mrs S Newton, R Pinkham, A Porrer and Miss J Sartin

IN ATTENDANCE: Mr J Whelan, Town Clerk

313. RECORDING OF MEETING

It was established that no person present wished to record the meeting.

314. APOLOGIES FOR ABSENCE

Cllr Deering – other commitment

315. DECLARATION OF INTERESTS

None.

316. MINUTES

It was RESOLVED that: The minutes of the last meeting held on 2 September 2019 be confirmed as a correct record of the proceedings and signed by the Chairman.

317. QUESTIONS AND/OR STATEMENTS FROM MEMBERS OF THE PUBLIC

None.

318. SICKNESS STATISTICS

The Committee received an up to date report on staff sickness for the year to date January to 13 October 2019.

It was noted that the number of total days recorded sick leave is starting to reduce. Committee noted that patterns for sick leave (if emerging) are identified and discussion can take place with individual staff.

It was RESOLVED that:

65 PAPER H

(a) The Committee notes the report.

319. STAFF OVERTIME AND TOIL REPORT

The Committee considered a report on the overtime expenditure and TOIL for the year to date.

It was RESOLVED that:

The Committee notes the report.

320. CASUAL OFFICER HOURS

The Committee received a report outlining the amount of hours worked by each Casual Officer since their appointment.

It was RESOLVED that:

The Committee notes the report.

321. CUSTOMER SERVICE REPORT

The Committee received a report detailing the customer feedback received by the Council during the past 12 months.

Committee noted the three categories used, compliments complaints and comments, to present the feedback. . Committee discussed the feedback and how the feedback is generated and what approach is used and specifically if surveys are used.

The Town Clerk advised that a detailed survey was undertaken of users of the Town and Tourist Information Centre. The Town Clerk will advise Committee how the Cars at the Castle feedback is collected/generated.

Officers were asked to consider which service areas may benefit from proactive generation of feedback, for example whether all customers in a particular group (e.g. private hire) are always approached for feedback including through a short survey

There being no further business the meeting ended at 7:57 p.m.

66 Document 1.1

INTRODUCTION TO THE CONSTITUTION

Review by January 2021

67 1. Purpose

1.1 The purpose of this Constitution is to set out how Hertford Town Council works and how it makes decisions. The Constitution is a living document. It is kept under continual review and is re-examined every two years by the Finance, Policy & Administration Committee.

2. Background

2.1 The Town Council is responsible for a number of local services. It must provide some of these services by law; others are discretionary. The Town Council is a statutory corporation - that is, a body created by government under an Act of Parliament. Under the General Power of Competence, a Council undertakes various functions and delivers a wide range services as long as it ensures compliance with the law.

3. Services

3.1 The Town Council currently provides the following range of services:

þ Allotments þ CCTV in the town centre (through the CCTV partnership) þ Hertford Cemetery þ Christmas light displays in the Town Centre þ Civic Traditions – maintaining & promoting Hertford’s historic civic traditions þ Closed Churchyards and other open spaces such as the Castle Grounds, St Leonard’s Garden and Pinehurst Playing Field with play equipment þ Conference and wedding facilities at the Castle þ Consultations – responses to any from other organisations, local & national þ Entertainments – provide and promote public entertainments and events þ Function rooms at the Castle & Mill Bridge Rooms social occasions, meetings etc þ Grants to local voluntary groups and organisations þ Hertford Museum – significant grant support to the Hertford Museum þ Partnerships with other organisations with the aim of improving the social, economic and environmental wellbeing of Hertford þ Planning – representations on applications & development plans and supporting communities within Hertford in the development of Neighbourhood Plans þ Representing the Town’s interests to other public service providers þ Support to the Town Centre including provision of hanging baskets and appointment of Town Centre Officer to support economic development þ The Castle – maintain this important historical landmark on behalf of the Town and actively manage and improve the Castle Grounds þ Tourism and Information – Town and Tourist Information Centre þ War Memorial - maintaining on behalf of the people of Hertford þ Youth – organising & supporting Youth engagement

4. Who pays?

4.1 Money for services comes from the following sources:

þ Income from fees and charges

68 þ Grants – when available þ Specific reserves þ General balances þ Council tax.

4.2 Unlike Hertfordshire County Council and East Herts Council, Hertford Town Council receives no income from business rates and its general expenditure is not subsidised through a government grant. There are currently no central government controls or “cap” on the Council’s expenditure or ability to raise a precept. This makes Hertford Town Council directly accountable to residents for the financial implication of its actions.

5. Who decides?

5.1 Every four years, voters in the town elect 16 Town Councillors. They take all major decisions in the full Council; or in a Council Committee or Sub- Committee. Decisions are always collective and voted on unless they have been delegated to the Town Clerk. Sometimes those delegated decisions are taken in consultation with Councillors, for example a Committee Chairman, the Leader or the Mayor.

The political party having the greatest overall number of seats on the Town Council is able to decide policy – but only through the Council’s formal decision making process. If the result of an election is close, no single party might have an overall majority - in which case a Leader is unlikely to be appointed.

6. The Council's job

6.1 The Town Council's role is to deliver its services to the people of Hertford in an open, transparent and cost-effective way; acting in the best interests of Hertford and its citizens as a whole. This sometimes means that the 'greater good' is more important than individual or particular group's interests, but this is what democratic local government is all about. Taking those decisions, after listening to the community, is the job of the Town Councillors acting collectively as ‘Hertford Town Council'.

7. How is the Council organised to carry out its job?

7.1 The Council – Can make all policy and other decisions within scope of the power of general competence and those powers specifically given to a town council by law.

7.2 Committees – Can make decisions (resolved items) only on those issues the Council has delegated otherwise a Committee has to make a recommenda tion to Council – for example on policy issues.

7.3 The Council’s Committees are:

Community Services Committee Development & Leisure Committee Finance, Policy & Administration Committee.

7.4 Planning Sub-Committee – This is a sub-committee of the Development & Leisure Committee and can make decisions (resolved items) only on those issues the Committee has delegated otherwise it has to make a recommendation.

69 Personnel Sub – Committee – This is a sub-committee of the Finance, Policy and Administration Committee and can make decisions (resolve items) only on those issues the Committee has delegated otherwise it has to make a recommendation.

7.5 Working Groups – These can be appointed by any of the above and can be made up of councillors and officers. Representatives of other organisations may also be invited to sit on a working group. They are informal and will report to Council or a Committee on a specific, time limited, issue where more detail needs to be explored. There are currently Sele and Bengeo Neighbourhood Area Plan Working Parties, reporting to the Development and Leisure Committee

7.6 Allotments – The Council encourages allotment management groups to be established. Three are in existence at the time of writing – the North Road Plot Holders’ Group, Mudlarks Community Garden at Cromwell Road allotments and the Lovely Grub Garden at Sele Road. These groups have entered into an agreement with the Council for it to carry out the day to day management of those allotments/areas of land on behalf of the Council.

7.7 Officers - Deliver the Council’s services in line with policies or directions as determined by Councillors, collectively in Council, a Committee or a Sub- Committee. They can advise Councillors on policy issues and statutory requirements the Council has to meet. They carry out the day to day detailed management of the Council’s services. By contrast Councillors look after the policy direction and other high level issues and they should ensure, through the formal framework, that the officers are working in line with those policies and should hold them to account for their actions.

8 Council Structure at Councillor Level – Policy & Direction

Full Town Council

Community Development and Finance, Policy Service Leisure and Committee Committee Administration

Planning Sub Sele/Bengeo Personnel Sub Committee Neighbourhood Area Committee Plan Working Party

70 Town Clerk

Sergeants at Mace X3 Stave Bearers X2

Finance Manager Civic Administration Marketing & Events Project Officer Manager Manager

Grounds Supervisor Cemetery Allotments Officer Facilities Officer Mayor’s Secretary/ Town and Tourism Town Centre Events Co -ordinator Private Hire and Officer/Finance P/T Receptionist Development Officer P/T Functions Co- 71 Assistant Manager P/T ordinator P/T

Groundsman x2 TTIC Assistant Weekend Facilities Officer PT

Weekend Customer Services Assistant PT

Housekeeping P/T

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72 Document 1.2

RESIDENTS AND THE COUNCIL

(A Summary of Rights)

Review by January 2021

73 1. Hertford Residents have the following rights :

1.1. Voting

Residents on the electoral roll for Hertford Town Council’s area have the right to vote at elections for Town Councillors. These are usually held every four years in May and are organised by the Returning Officer at East Herts Council – the next elections are due in 2023. Sometimes a vacancy may occur. Notice is published by the Council and, unless ten or more electors request the Returning Officer to organise an election, the Council may fill the vacancy by co-option.

1.2. Information – Residents have the right to:

1. Attend meetings of the Council, its Committees and Sub-Committees, except during items where confidential information is likely to be disclosed (then the meeting is held in private)

2. Access information as detailed in the Council’s Publication Scheme

3. Inspect the Council’s minutes

4. Inspect the Council's accounts when they are made available for public inspection prior to submission to the Council’s external auditor and make their views known to the external auditor.

1.3 Participation and Consultation

Residents have the right to participate in Council, Committee and Sub-Committee meetings. Details of how this can be exercised are set out in the Council’s Standing Orders.

Residents may be consulted on significant issues, on either a local or Town wide basis, depending on the nature of the matter and its relative effect on the community. The Council is not a large organisation and any consultation arrangements will be proportionate to the Council’s capabilities and capacity.

1.4 Complaints

Residents have the right to complain to:

The Town Council, under its Complaints Procedure. A complaint should be made to the Town Clerk

74 2. Residents' responsibilities

2.1 Residents are expected to conduct themselves in a reasonable manner, in line with normally accepted standards in society, when they deal with Councillors or Officers and, in particular, when they attend any meetings of the Council, its Committees or Sub Committees.

2.3 The principles behind this expectation are:

due respect for the rights and opinions of others non-confrontational behaviour respect at all times for the decisions on conduct and procedure in the meeting, from the person chairing that meeting a willingness to listen, as well as an expectation of being listened to, in a way that is both constructive and supportive .

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76 Document 1.3

The Council’s Powers & Functions

(An Introduction)

Review by January 2021

77 1 Introduction

1.1 Hertford Town Council is the first tier of local government in the Town and is the closest to the community it serves. The Town Council came into being on 1 st April 1974 when the former Hertford Borough Council was absorbed into East Herts Council. The chairman of the Town Council is known as “The Mayor of Hertford”. Hertford Town Council is one of over 8,500 parish and town councils in England.

1.2 As the first tier of local government, the Town Council is the most locally elected body in the town with discretionary powers and rights laid down by Parliament to represent the people of Hertford and provide services for them. It comprises the Mayor and Councillors. Councillors are often referred to as “Members” – for example in the various codes of conduct. The number of councillors is fixed by East Herts Council. Hertford Town Council’s lawful acts, assets and liabilities are its own and not those of its Councillors.

2 Exercising Powers

2.1 The Town Council must act within the confines of the General Power of Competence and the law. It can only spend, raise or use money if it has a statutory power to do so; otherwise, it acts ultra vires (beyond its powers). The Town Council has a wide range of powers under the General Power of Competence and specific acts of Parliament. Most of these powers are discretionary, i .e. the Council may do something, rather than it must do something. The exercise of these powers may be subject to various consents, from, for example, the owner of land or another public body such as the highways authority. Almost all the Town Council’s powers are concurrent with those of East Herts Council, i.e. the power may be exercised by either Council.

2.2 The Town Council currently has the unfettered right to raise money by precept (a mandatory demand) on East Herts Council. The precept required by the Town Council is then collected by the East Herts Council as part of the council tax levied on council taxpayers in Hertford.

2.3 The Town Council acts as a sounding board for local opinion and has important rights of consultation. Hertfordshire County Council and East Herts Council are each obliged by law to consult the Town Council on certain matters affecting the town.

2.4 The range of services and amenities provided by the Town Council is a matter entirely within its discretion and although a few functions are a legal requirement (known as a “statutory duty”) the Council still has discretion to determine how it fulfils such requirements. A scan of the latest budget and the medium term financial plan gives a general indication of activities. The Town Council plays an important role in maintaining and improving local services and facilities, supporting local voluntary organisations and activities and influencing and lobbying on local development and other issues.

3 National Influence

3.1 The Town Council is represented nationally by the National Association of Local Councils and is a member of the County Branch.

4 Obligations

4.1 There are certain obligations that by law Hertford Town Council must fulfil. For example:

78 a. It must hold an annual meeting b. It must hold at least three other council meetings a year c. It must appoint such officers as it believes necessary for the proper discharge of its functions including a ‘Proper Officer’ and s151 Finance Officer, who may be the same person. d. It must make Financial Standing Orders for the supply of goods and services to the Council e. It must keep minutes of its meetings in a book kept for that purpose f. It must give adequate public notice of meetings and the meetings must be open to the public apart from when a confidential matter is being considered

4.2 The arrangements for meetings and proceedings of Local Councils are set out in Part II of Schedule 12 to the Local Government Act 1972, as supplemented by the Council’s Standing Orders.

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80 Document 1.4

THE TOWN CLERK AND OTHER MANAGERS

Review by January 2021

81 1 Introduction to Role and Responsibilities

1.1 The post of Town Clerk is the ‘engine’ that makes Hertford Town Council effective and is its principal executive and adviser.

1.2 The Town Clerk has a duty to give clear advice to all Councillors of the Council, including the Chairman, before decisions are reached, even when that advice may be unpalatable. The Clerk has a key, direct role in advising the Council, and individual Councillors, on governance and ethical matters and liaising with the Monitoring Officer at the East Herts Council on ethical issues and the Councillors’ register of interests.

1.3 The Town Clerk is the overall line manager and is responsible for the effective management, performance and training of the other managers and staff. The powers of other managers and staff derive from the Town Clerk, unless they are separately appointed by the Council for a specific purpose – for example, the s151 Finance Officer in relation to some of that post’s duties for managing the Council’s finances. In common with other larger councils, Hertford Town Council employs a range of administrative, support and front line delivery staff.

1.4 A Councillor may be appointed to act as Town Clerk but cannot be paid for doing so, and except in an emergency (to cover a temporary vacancy for example). It is not good practice for a Councillor to take on this role, because it confuses Officer/Councillor roles.

1.5 It should be noted that Councillors may not be employees the Council (there is an unacceptable conflict of interest) and may not become employees of their former Council until at least 12 months after ceasing to be a Councillor (Local Government Act 1972).

2 Overall Responsibilities – Town Clerk

2.1 The Town Clerk is the “Proper Officer/Head of Paid Service” and an employee of the Council and as such is under a statutory duty to carry out all the functions of a local authority’s Proper Officer, and in particular to serve or issue all the notices required by law of the Proper Officer of the Council. An exception to this is the statutory duties of the s151 “Responsible Financial Officer” - these duties are not discharged by the Town Clerk.

2.2 The Town Clerk is responsible for ensuring that all the lawful instructions of the Council in connection with its functions as a local authority are carried out in a timely fashion. The Town Clerk is required to advise the Council on, and assist in the formation of, overall policies to be followed in respect of its activities. The Town Clerk is responsible for ensuring arrangements for producing all the information required for making effective decisions and for implementing all decisions of the Council. The person appointed is accountable to the Council as a whole for the effective management of all its resources and will report to the Council on them, as and when required.

2.3 The Town Clerk is the “Responsible Officer” in respect of the Health and Safety at Work etc Act 1974, in regard to his/her own safety, the safety of other employees and Councillors and that of the public, customers or other persons visiting any of the Council’s premises.

2.4 The Town Clerk is also the “Data Controller” for the purposes of the General Data Protection Act 2018.

82 3. Overall Responsibilities – Finance Manager

3.1 The Finance Manager is the Council’s s151 “Responsible Finance Officer” – a statutory appointment – with specific responsibilities and accountabilities to the Council for financial issues. This post is responsible for all the financial records of the Council and for the careful administration of its finances and for reporting to the Town Council on budget estimates and precept.

3.2 The website and other miscellaneous activities are also this Post’s responsibility.

4. Marketing & Events Manager

4.1 Ensure the efficient and effective management of the marketing, events and tourism functions of the Council’s functions.

4.2 Promote the County Town of Hertford.

4.3 Promote Hertford Castle and the Mill Bridge Rooms as venues for hire.

4.4 Organise a varied programme of Community Events.

5. Civic Administration Manager

5.1 The Civic Administration Manager is responsible for ensuring the effective and efficient management of the democratic services, civic and grounds maintenance function and deputises in the absence of the Town Clerk.

5.2 This post manages all the Council’s health and safety matters and acts as Clerk to the Planning Sub Committee and Youth Engagement.

5.3 This post also manages the Mayor’s Secretary, the Cemeteries and Allotments Officers, full time Facilities Officer and the Grounds Supervisor.

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84 Document 1.5

THE COUNCIL’S ASSETS

(A Summary)

Review by January 2021

85 1 Introduction

1.1 The Council manages a number of properties, allotments and closed churchyards. It also holds an impressive collection of civic silver and various artefacts.

2 Buildings and Land

Allotments

2.1 The Council owns allotments sites in:

Bengeo 56 plots Cromwell Road 176 plots Folly Island 40 plots Hertingfordbury 84 plots North Road 77 plots Sele Road 12 plots The number of plots fluctuates and depends on the size of plot let. For example, a large plot may be divided and smaller plots may be combined when they become vacant.

Management of the plots at North Road is devolved to the North Road Plotholders Group.

The Council also owns a plot of land adjacent to 81 Sele Road, currently used as a community allotment.

Buildings

2.2 The Council looks after a number of historic buildings in the town. It leases Hertford Castle, a Grade I listed building and owns the Seed Warehouse in Maidenhead Yard, a Grade II listed building.

2.3 The Council had been a sub-tenant of the Castle for some years and assumed the head lease of the Castle in 2007. The Council continues to sub-let parts of the Castle.

2.4 The Town Council bought the Seed Warehouse in 1983. The Hertford Museum uses most of the ground floor for storage and to house the Roman corn-drying oven found during excavations at Foxholes Farm in 1975.Part of the building is let on a commercial basis to a local charity and a local business.

2.5 The Seed Warehouse also houses the Mill Bridge Rooms, which are hired to local organisations for meetings and events.

2.7 The Town and Tourist Information Centre is run from a shop unit at 10-12 The Wash rented by the Council.

Cemetery

2.7 The town’s main Cemetery is located at North Road and is managed by the Council.

Closed Churchyards

2.8 The Council maintains the following closed churchyards:

86 All Saints Churchyard St Leonards St Andrews Holy Trinity

Other Land

2.9 Crawleys Field – Pasture land let out to rent

2.10 St. Leonard’s Garden, Bengeo – a community garden for the benefit of local residents.

3 Civic Regalia

Mayor’s Badge of Office and Gold Chain

3.1 In the year 1880, Earl Cowper, K.G., High Steward, and the then Member of Parliament for the Borough and Arthur James Balfour, (afterwards Earl Balfour, KG) presented to the Corporation a gold badge to be worn as a symbol of Office by successive Mayors. The badge bears a replica of the Borough of Hertford seal and is inscribed “Borough of Hertford”, intersected with acorns and surrounded by open strapwork.

3.2 The Gold Chain from which this Badge is suspended consists of 54 links and a clasp. The links have been presented by, or in memory of, past Mayors, Town Clerks and others. Each is engraved with the names of the persons they commemorate.

3.3 With the Chain and Badge is worn the Gold Pendant, enamelled and jewelled with Amethysts, which was presented by members of the Corporation in 1897 in commemoration of the Diamond Jubilee of Queen Victoria. The smaller Gold Chain from which the pendant is suspended was presented by Alderman Alexander Purkiss-Ginn in 1926; the Chain having been a Christmas gift to him from members of his family during his Mayoralty in the preceding year .

Deputy Mayor’s Badge of Office

3.4 This is a gold circular medallion depicting the Borough of Hertford seal, mounted in silver and glass pendant with chain.

The Mayoress’s Jewel

3.5 This is a gold pendant of openwork heart-shaped outline, the centre depicting the Borough of Hertford’s seal flanked by a shamrock and foliage inset with diamonds, rubies and emeralds and surmounted by the Imperial Crown. The Jewell is suspended from a gold circular chain engraved with foliage.

The Mayor’s Consort’s Badge

3.6 This is a silver gilt and enamel brooch of shaped oval outline, the circular centre with the arms of Hertford Town Council inscribed.

87 The Badge of the Mayor’s Chaplain

3.7 This is a renaissance style silver, enamel and rock crystal oval locket, each side inset with a convex oval rock crystal with enamel scroll borders, containing an enamel group of St. Hubert dismounted from his horse and kneeling before a stag beneath a tree on rockwork.

The Standard of Honor (Honour)

3.8 The written record of the Herald's Visitation in 1634 shows both the seal and the arms. In 1925, during the mayoralty and on the initiative of Alderman Josiah Wren, JP, the Borough obtained a grant of a Badge in view of its having been designated

an "Honor" 1 in an Assignment by King Edward I in 1304, and in several subsequent royal grants.

3.9 The Warrant granting this badge describes it as, "Within a chaplet of roses Gules a stag's head caboshed 2 proper; between the attires an escocheon or, charged with three chevronells Gules" and authorises it to be borne by the Corporation and their successors upon their Standards or otherwise according to the laws of Arms. The chaplet of red, that is Lancastrian roses, exemplify that Hertford is an Honor of the Duchy of Lancaster The escutcheon or shield of arms between the horns of the stag is that of the Earls of Clare and Hertford, a title which lapsed on the death of Gilbert, the 8th Earl who was killed at Bannockburn. So the Standard of Honor of Hertford, which is carried before the Mayor on State occasions, bears this badge thrice repeated, the arms, "Argent, a hart lodged in water proper", and the legend "Pro Hertfordae Honore".

3.10 The Standard is of figured white silk damask, 7ft. 6in. long, with a blue and white fringe, on which the Arms and Badge are painted in correct colours, the legend being in gold lettering on a blue ground.

3.11 In 1986, the Town Council was advised that the original Standard had become too fragile for use and should be laid up. The Mayor, Councillor G H Sexton, launched an Appeal for funds for a replacement on Remembrance Day, and on 17th May 1987, the replacement Standard of Honor was dedicated in All Saints Church before a congregation of dignitaries, donors and local citizens.

The Hertford Mace

3.12 The Charter of Queen Elizabeth I in 1589 granted the Borough the right to appoint a Sergeant-at-Mace. The Mace is silver gilt, 38" in length, and weighs 930z. It is decorated with oak leaves, the rose, thistle, and harp.

3.13 The Town Mace is the symbol of Royal Authority in Hertford, as the Sword is the symbol of Royal Justice but, whereas the Sword is well-documented as regards date of making, the Mace is older and less well-documented so that some of what follows is based on reasonable conjecture.

3.14 Hertford's early beginnings were as a Saxon burgh (some evidence of a mint of the time of Alfred the Great has been found) and with the development of town life a 'burgh bailiff' emerged. A bailiff was an individual who was chosen by some sort of election to be a leader and spokesman for the burgh and probably was able to act

1 According to Coke on Littleton, an Honor in its general significance, implies "a more noble sort of seigniory on which other Lordships depended by the performance of some custom or services".

2 Caboshed, i.e. facing front, not sideways

88 as an arbitrator in local disputes. Under the Tudors, the bailiff's position was formalised and, as some burghs became "boroughs", the bailiff became the "Mayor". By this time, the bailiff had been elected annually with all freemen having a vote (in Hertford's case this meant all adult males living within the boundary). It had evidently become customary for the bailiff to receive a robe or gown by public subscription on taking office. When Henry VIII created Hertford a Borough, a Council would have been in existence to aid the Mayor, and the Mayor would have received a staff of office from the Crown (there is documentary evidence to support this). That part of the shaft of the present Mace, furthest from the Crown, is of a slightly different design from the counterpart. It is possible that the old staff of office was incorporated into the Mace when this symbol of authority came into use.

3.15 Hertford certainly had a Mace at the time of the Civil War. How it was treated in those revolutionary times is not known but, with the Restoration, those Boroughs which had been Parliamentary and which had a Mace had a Crown imposed upon their Maces at Royal Command. Hertford was a parliamentary town and had a Crown imposed upon its Mace. However, there is an oddity in the Royal Cypher on the Hertford Mace. The cypher is 'CR' with a rose interposed, not 'CIIR' as would be expected if Charles II had imposed a Head and Crown on an extant shaft.

3.16 The Hertford Mace is at least pre-Civil War and might contain an element that relates directly to the time when the ancient office of bailiff was transformed into Charter Mayor in the sixteenth century.

3.17 In 1980, the Mace was repaired and re-gilded, the necessary monies being provided by businesses and companies operating within the town. The Mace was again re-guilded in 2015

The Hertford Sword

3.18 The Corporation records show that in 1678 Sir Charles Caesar, Member of Parliament for the Borough, gave "one hundred pounds towards renewing of the Charter and purchasing of a sword and any such other things for the good and credit of this Corporation."

3.19 The sword itself was made by one Andreia Farara, an Italian craftsman working at his trade during the period 1550-1600. It has a Silver gilt hilt with cross guards and a straight double-edged blade 36" in length.

3.20 The scabbard is also of Italian workmanship and dates around the time of presentation, probably 1680. The ornamentation includes the Royal Arms of the Duchy of Lancaster.

3.21 The privilege of carrying a sword before the Mayor in addition to the Mace was granted by the Charter of Charles II in 1680.

3.22 The sword was repaired and restored to its present condition, the funds being provided by businesses, associations and citizens of, or having connections with, the Town. This restoration was carried out in 1981. Further restoration was carried out in 2015, with a new handle fashioned in the exact style of the original. The original handle is in the Council’s possession and can be re-fitted to the sword if required, but is in a delicate state.

4 Military Memorabilia

4.1 These items are housed in various locations.

89 Volunteer and Local Militia Colours of the Napoleonic War Period

4.1 In 1845 the will of Henry Allington of Bayley Hall, Hertford, bequeathed to the Hertford Borough Council five flags of the Napoleonic period, which had belonged to Volunteer, and Local Militia units in the area that were raised in succession. The Colours are the only known complete set of Colours for Hertfordshire Units at the time of the Napoleonic Wars and are said to be of great historic valu e. Of the three remaining Colours two were received by All Saints Church on Sunday 10th November 2019. The Hoddesdon one has been accepted by Hoddesdon Church.

4.2 Where the Colours were housed between 1845 and 1980 has not been established but they could have been hanging in the Committee Room at the Shire Hall for much of that time. They were certainly there in 1909 and in 1980 had to be taken down when Hertfordshire County Council redecorated the building. They were then stored at the Castle rolled up on their poles until funds were raised in 1985-86 for a special display case designed and built by the area Museums service for South Eastern England. The cost of constructing the display case (£941) was met entirely from donations.

The Hertfordshire Regimental Collection

4.3 This interesting collection contains many operational items, uniforms, and medals, personal and other objects reflecting the Regiment’s history.

5 Other Objects

5.1 These are located in various places and include:

· Drawings · Furniture · Manuscripts · Pictures · Porcelain · Prints · Sculptures · Paintings housed at Shire Hall

5.2 The Council also owns or leases miscellaneous vehicles and plant, office furniture and equipment associated with the running of a modern local authority.

90 Hertford Museum Annual Report 201 8-201 9

Members of the Hertford & Ware Stroke Association enjoy getting hands on with our reminiscence resources 1 91 Contents

1. A Word from the Chair page 3

2. Aims of Hertford Museum page 4

3. A Review of the Year page 5

4. Visitors page 6

5. Exhibitions page 10

6. Events & Activities page 12

7. Projects & Partnerships page 17

8. Learning page 20

9. Friends of Hertford Museum page 23

10. Patrons of Hertford Museum page 24

11. Grants page 25

12. Collections page 26

13. Staff and Volunteers page 27

14. Trustees page 30

2 92 1. A Word from the Chair

I am very pleased to write this introduction to the Annual Report for 2018-2019. Everyone involved with the Hertford Museum can look back on these twelve months with great satisfaction and be proud of the work that has been done to preserve and promote the history of Hertford and the surrounding villages.

We all know this has been a challenging time for those who operate in the town centre but, throughout the period, we have remained focussed on our work and have looked for innovative ways of attracting inte rest and support. The Museum’s staff team, ably supported by our loyal and hard-working group of volunteers, have curated and exhibited some wonderful displays and have continued to work with children and adults across the generations.

Trustees are delighted to see the growth of financial support to the Museum. Hertford Town Council is greatly valued for its unstinting support, we continue to attract new Patrons and, during the year, we have launched our Business Supporters Scheme. With the latter, the growing list of small businesses who are now making a commitment to our work emphasises the importance of collaborative support during challenging times.

In addition, we are very fortunate to have the continuing partnership with the Friends of Hertford Museum who not only maintain an eclectic programme of events but, also, raise funds that really can make a difference.

At the start of the 2018-2019 period, Trustees adopted a revised set of aims. You will find these printed in the report and they remain central to the work of everyone involved. Among them is the clear commitment to being involved in the development of Hertford as a cultural centre-something we hope will become very apparent as the town centre develops its new character in the years to come.

Thank you to Sara Taylor, our Curator, and to all who work with her. Thank you, also, to everyone who finds a way to support our precious Museum. I do hope you enjoy reading this report. Chris Seward

Chair of Trustees 3 93 2. Hertford Museum Aims

Hertford Museum is committed to ensuring the heritage of East Hertfordshire is preserved, interpreted and enjoyed and that we continue to deliver a range of engaging programmes that are valued by our community. With this in mind, the Trustees of Hertford Museum review our Aims on a regular basis.

1. To preserve and display the history of the local area • Maintain the quality of collections and improve storage and conservation arrangements • Present a minimum of four exhibitions per annum • Seek funding to enhance acquisitions and collections • Develop relationships with surrounding parishes

2. To provide a quality service that engages with a full cross-section of the local and wider community • Deliver learning programme that responds to the needs of different ages and learning styles • Engage with under-represented and diverse audiences • Invest in publicity, consultations and effective use of social media in order to reach across the community • Find new ways to engage volunteer support

3. To be fully involved in the on-going development of Hertford and in its growth as a cultural centre • Seek ways to ensure the Museum benefits from Town Centre development • Attend local meetings that promote Hertford’s cultural life • Work with external partners to deliver community events that promote Hertford’s cultural life

4. To ensure governance is of the highest standard and reflects the interests of all stakeholders • Identify and recruit trustees according to the future needs of the board • Establish clear policies and documentation that support effective management • Maintain Arts Council accredited status

5. To work towards greater financial sustainability • Develop and implement a fundraising strategy • Demonstrate value for money to all stakeholders • Manage property and maintenance issues in a planned and pro-active way

4 94 3. A Review of the Year

It has been a busy year as always at Hertford Museum, with some HETFM:1989.24.11 1950s electrical advertising sign which featured in our wonderful events and exhibitions. We’ve tackled global themes such exhibition Let There Be Light Collage workshop, 15 th November 2017 as our relationship with light as well as local stories like the transformation of Hornsmill from an industrial centre to a one of Hertford’s most populated residential areas. We’ve delivered a broad range of events for all ages and welcomed new visitors to the museum, from the unique showcase of goth and metal bands at Get Heavy at Hertford Museum to our very first beer festival, Microfest. Our programme of family events has included creative crafts inspired by our collections as well as live dramatic performances around the museum by the Company of Players. Overall footfall and casual visits have been reduced by ongoing development in the town, however, we have seen excellent levels of attendance of our events and the feedback from visitors is extremely positive.

Ann Kirby was also one of our highly skilled conservation cleaning volunteers. Here she is preparing an item for display ahead of the museum’s redevelopment in 2009. We were extremely saddened to lose our Friend, Patron and Trustee Ann Kirby last August. Ann supported the museum for 34 years, beginning in 1984 when she was appointed Hertford’s first female Town Clerk, a post at that time instrumental in the running of the museum. Following her retirement in 1995, Ann became a Trustee of Hertford Museum, as well as a Friend and Patron. Ann’s seemingly endless energy, no nonsense attitude and great sense of humour, combined with her considerable powers of persuasion, resulted in her raising thousands of pounds for Hertford Museum with her famous summer quizzes. Ann was a consistent source of sensible advice and moral support for over 30 years to museum staff and volunteers and the first to sign up to offer practical help. She will be very deeply missed by all of us lucky enough to have worked with her.

We have been pleased to welcome four new members of the team this year. Hannah Scott joined us in April as our new learning officer and has been instrumental this year in enlivening our offer for families. Janet Tocqueville joined us in June as our Museum Support Assistant (mornings) and Darryl Mogey in September (Museum Support Assistant Saturdays). Helen Smith has also joined the team as the Museum Administrator this February. We were sorry to say goodbye to our Finance Manager Montse Day in November. Montse joined our team in August 2015 and made an enormous impact in streamlining our finances and ensuring that we made the most of our financial resources.

5 95 4. Visitors 4.1 Visitor Numbers and Profiles

Apr/Mar Museum Adults Children Gross Donations Total Total Total Sales (£) (£)

2018/19 26,740 16,492 10,248 16,466 8,698

2017/18 27,268 16,269 10,999 20,097 8,570

2016/17 29,220 16,132 13,088 18,976 10,443

2015/16 28,982 18,698 10,284 17,668 9,447

2014/15 35,480 22,643 12,837 17,525 11,345

2013/14 36,558 23,960 12,598 23,863 10,688

2012/13 34,456 22,331 15,096 20,558 9,987

2011/12 30,919 21,844 9,075 23,218 7,398

Changes to the town centre have impacted on the number of visitors to the museum this year

4.2 Group Visits and Talks

We have continued to offer talks to a variety of groups, both at the museum or in an outreach capacity. The following talks and group visits took place during the year:

• March 2018 U3A South West Herts

• April 2018 Art U3A Watford

• May 2018 U3A Haverhill U3A St Albans Hertford Regional College SPS Training

6 96 • July 2018 SPS Training Talk by the Assistant Curator for Friends of Hertford Museum

• October 2018 U3A Watford Stroke Association Patrons of Hertford Museum

• November 2018 U3A South West Herts Home education group Hertingfordbury WI

• December 2018 Cpl Burt VC Family visit Friends of Hertford Museum

• January 2019 Groundwork Trust

• February 2019 Hertford Regional College

4.3 Family Event Visitors

Where possible, we like to record postcode information from our event visitors so that we can see where people are travelling from to visit the museum. The figure below represents the home town or village of those taking part in our school holiday activities from Easter 2018 to February Half Term 2019. Each week we delivered three days of themed drop in activities, attracting 1078 children from across the district. Just over half of our visitors were based in Hertford, however, a large number of towns and villages across the district were also well represented:

Aston Goffs Oak Potters Bar Bayford Great Amwell Puckeridge Bayfordbury Hailey Roydon Benington Harlow Royston Bishops Stortford Harpenden Sawbridgeworth Bramfield Hatfield Shenley Brickendon Hertford St Albans Broadoak End Hertford Heath Standon Broxbourne High Wycombe Stapleford Buntingford Hitchin Stevenage Cheshunt Hoddesdon Thundridge Codicote Knebworth Ware Cuffley London Waterford Dane End London Colney Watford Darwen Mansfield Watton at Stone Datchworth Much Hadham Welwyn Garden Enfield Nazeing City Furneux Pelham Newgate Street Widford

7 97 8 98 4.4 Online Engagement

Hertford Museum maintains a strong online presence with active social media accounts. Our Twitter page is followed by 3499 people around the world. Our 1464 Facebook followers tend to be more locally based. We tweet and post about a wide variety of aspects of museum life, from events to new stock in our shop. This year we have successfully been working towards greater online engagement with our digital exhibition commemorating the centenary of the end of the First World War and our most successful online advent calendar to date. The pie charts below demonstrate the level of engagement by post theme.

Types of Content Events Types of Content Events (Twitter) Learning Total SM (Facebook) Learning Exhibitions Engagement Exhibitions Shop Shop Collections 8968 Collections Promotion Promotion Museum Museum Garden Garden An engagement is Staff Staff classed as an individual Publications Publications liking, sharing or clicking Volunteers Volunteers on a post for more FOHM information. FOHM

Reach refers to the New Followers number of people Website Page Views seeing our posts. 70 4000 60 3500 50 3000 40 2500 30 Total 2000 20 Reach 1500 10 1000 0 187 ,907 500 0 -10 July May June April July March May June -20 August April January October March August Feburary January December

-30 October November September Feburary December November -40 September

Facebook Twitter Hertford Museum Regiment

Regimental Website Traffic: Sept, Oct, Nov 18 The digital exhibition, We Will Remember Them, included regular links to our 800 dedicated Regimental Museum website 600 and successfully directed greater traffic 400 towards it. The website,

200 www.hertfordshireregimentmuseum.org, tells the story of the Hertfordshire 0 Sep-18 Oct-18 Nov-18 Regiment and the scope of our regimental collections. Unique Visitors Page views

9 99 5. Exhibitions

5.1 Hornsmill: Hides, Homes & the Hart’s Horns 28 th April – 30 th June 2018

The exhibition explored the history of Hertford’s Hornsmill residents enjoyed a reunion at the exhibition preview. Hornsmill area from its industrial past to today’s residential hub. It was very successful in generating interest from previous non- museum users and raising the profile of the museum. We recorded eight new oral histories and numerous photographs of the area were donated to the museum. This is great news as prior to the exhibition we had very little relating to residential Hornsmill in the collection.

5.2 Foyer display: Textile Collections April 2018- July 2018

We displayed a selection of items from our textile collections, including banners, embroidered works and work by renowned textile artist Elspeth Kemp.

Visitor Book feedback: “Lovely textile show, fab! More like this please! ”

5.3 Bringing Home the Bacon 14 th July – 20 th October 2018 We explored how people in Hertford have acquired food and changing attitudes to food. The exhibition looked at how food shopping has changed and the growing resurgence of self-sufficiency, food packaging and labelling and dining out.

Visitor Book feedback: “Informative food exhibition” “Amazing food special exhibition” “Excellent exhibition”

10 100 5.4 Let There Be Light! 10 th November 2018 – 9th March 2019

This exhibition focused on how as human beings we seek out and utilize sources of light, examining a range of subjects from why we are afraid of the dark to the use of light in art. It showcased a diverse range of collections including ethnography, archaeology, antiquities and social history. Thanks to local electrical firm L.G. Bland Electricals, our 1950s illuminated advertising signs were rewired and shone again to the delight of our visitors.

Visitor Book feedback: “A wonderful experience, fascinating! ” “Wonderful collection in lighting exhibition ” “Illuminating and charming ” “I loved the light exhibition!”

5.5 Foyer Display: Architectural Drawings November 2018 – March 2019

Staff members selected some of their favourite art works from our collections to share with our visitors. The result was a varied display ranging from 18 th century oil paintings to corporate art work from the 1980s.

5.6 The Show Must Go On 23 rd March – 22 nd June 2019

The exhibition, timed to coincide with Hertford Theatre Week, focussed on Hertford’s performance history, incorporating the museum’s image library and extensive collection of playbills as well as props and costumes loaned by Hertford Dramatic & Operatic Society and the Company of Players. We recorded seven new oral histories with local people, from actors and directors to the facilities team at the old Castle Hall.

11 101 6. Events & Activities

The summary of events for the last year is as follows:

6.1 Spring Has Sprung! / Keep Young & Beautiful! Easter Holiday Events 3 rd -5 th and 10 th -12 th April The first week of the holidays celebrated the arrival of Spring with Spring Has Sprung themed crafts. The second week complemented the Keep Young & Beautiful exhibition and children created their own imaginative wigs and glasses. 221 children took part in the activities with 1985 people visiting the museum over the two week school holiday.

6.2 Easter Holidays Bookable Event: Home Made Spa! Friday 6 th April The event was very successful with all capacity tickets sold. 16 young teens made bath bombs, foot scrubs and lip balm and packaged them creatively.

6.3 In Celebration of Ronald Wright Saturday 14 th April To commemorate the 90 th birthday of Hertford LGBT illustration pioneer Mr Wright, we hosted a special evening including a display of his work, video screenings, music and a licensed bar. The event was attended by 80 people, many of whom had travelled long distances to attend, including two visitors who had flown in from the United States especially for the event as well as representatives of Hertfordshire Pride.

6.4 Stores Open Day Saturday April 21 st Once again, we opened the doors of our stores to the public, with craft activities and delicious homemade cake in the Millbridge rooms.

6.5 Guided Walk: Central Hertford Sunday 22 nd April Volunteer guide Philip Sheail led 13 visitors around Hertford’s historic centre.

6.6 Guided Walk: Hertford’s Pubs Sunday 13 th May Led by volunteer guide Les Middlewood.

12 102 6.7 Museums at Night Saturday 19 th May Los Domingos and The Trash pulled in a crowd of 167 people and we were very fortunate with the weather. Our bar did a roaring trade and our rock and roll raffle raised £100.

6.8 Guided Walk: Hornsmill Sunday 20 th May Volunteer Eric Riddle guided visitors through the scenes of his 1950s childhood.

6.9 Half Term Activities: Victorian Science Week Tues 29 th – Thurs 31 st May 81 children took part in gelatine printing, hot air balloon crafting and constructed fabulous flying discs at our drop-in activities. We also held demonstrations of Victorian inventions and additional free crafts in the galleries for our Victorian Visionaries event on the Tuesday. 700 visitors were welcomed over the course of the week.

6.10 Sketch Club Saturday 23 rd June Professional ceramicist and qualified instructor Holly Rapley delivered two hours of drawing instruction to our fledgling sketch club, assisted by the Curator. The group thoroughly enjoyed the session and completed evaluation forms indicating that the event met or exceeded all expectations.

6.11 Mr Smith Product Launch Friday 29 th June This event launched a new range of prints and postcrads by photographer Martin Smith.

6.12 Microfest! A Mini Beer Festival at Hertford Museum Saturday 28th July This Summer we held our first ever beer festival. We provided a range of draft and bottled beers from New River Brewery and live music in our garden throughout the afternoon and early evening. We were delighted to receive support from local businesses; Sele Farm butcher G. Picketts, in the form of delicious sausages for our hot dog sales, and the Old Cross Tavern who sponsored a pin of beer. The event was highly enjoyed by 284 people.

13 103 6.13 Summer Holiday Activities 31 st July – 30 th August We delivered five weeks of drop in crafts on the following themes: • Creepy Crawlies • Food Glorious Food • Old into New • Around the World • Dastardly Dinosaurs

6.14 Homemade Spa! Friday 17th August This popular event was well attended and teens enjoyed making bath bombs, foot scrubs and lip balms.

Week 1: Creepy Crawlies 6.15 Musical Mystery Tour Sunday 26th August Los Chicos Muertos and The Exaggerators generously performed in the Andrews Room to busy crowds. Whilst the weather was against us, we still attracted 300 people over two and a half hours!

Los Chicos Muertos

6.16 Hertford Museum Stores Open Day Saturday 15th September We welcomed 141 people to a look behind the scenes at our stores. This event was, as usual, made possible by the support of our wonderful volunteers, who manned the store rooms, gave demonstrations of their work and served tea and cake.

6.17 Hertford Hijinks at Hertford Theatre Saturday 27th September Our Curator spent the morning at Hertford Theatre with some of our fossils and natural history handling collections as part of this lovely children’s festival organised by the theatre staff. There were several family performances taking place over the day which enabled us to share these collections with over 350 children, parents and carers.

6.18 Patron Reception Saturday 6th October We spent a lovely evening thanking our Patrons for their much-needed support and enjoyed a wonderful performance from the Mimram Singers. Artist Ronald Wright and Robert Gascoyne-Cecil, 7 th Marquess of Salisbury enjoy an exchange at the Patron Reception 14 104 6.19 Half Term Activities: Spooky Halloween Fun 30 th October –1st November 131 children took part in our “Spooktacular” crafts inspired by pumpkins, ghosts and spiders!

6.20 Museums at Night: Get Heavy at Hertford Museum Friday 2 nd November The event was attended by 87 people and very well received. We achieved our objective of attracting new audiences, with many saying they had not previously visited the museum but would

certainly do so in the future. History of Guns, Britain’s leading Post Industrial Goth ban, perform in the 6.21 Guided Walk: Curiosities of Hertford Andrews Room Sunday 4 th November Jean Ridde ll led a fascinating tour of Hertford’s quirky corners.

6.22 Hertford Choral Society 80 th Anniversary Celebration Wednesday 14 th November We hosted the Choral Society ’s 80 anniversary celebrations with live performances and a book signing.

6.23 Hertford & District Camera Club Exhibition and Competition Saturday 17 th November Once again, we hosted the Camera Club annual exhibition and our Assistant Curator was asked to judge the winner of the Spirit of Hertford category.

6.24 Christmas Extravaganza! Friday 23rd November We created a festive wonderland in the museum with Santa’s Grotto, carol singing from St Andrews Church choir, storytelling and sparkly crafts. We welcomed 491 visitors.

6.25 Teeny Tiny Toddler Christmas St Andrew’s Church Choir perform carols in the gallery. Tuesday 11 th December The Learning Officer delivered two special Christmas toddler sessions with Christmas crafts and singing and storytelling in our very own Christmas grotto.

6.26 Friends & Volunteers Party Tuesday 11 th December The Assistant Curator worked with the Friends of Hertford Museum to deliver a very special evening to extend our thanks to our supporters. The Courtyard Quartet treated those assembled to a wonderful performance of festive singing.

6.27 Guided Walk: Folly Island Sunday 13 th January Volunteer guide Peter Ruffles led a sold out tour of Folly Island.

6.28 Galentines Day Bubbles and Bath Bombs Wednesday 13 th February We delivered a sold out adult workshop where 16 participants made their own beauty products over a glass of prosecco. 15 105 6.29 That’s Entertainment! Saturday 16 th February This sold out illustrated talk from Edgar Lake on Hertford’s entertainment history was enjoyed by the maximum capacity of 25. Tickets included tea and cake.

6.30 Half Term Activities: Mythical Creatures Tues 19 th – Thurs 21 st February 110 children took part in the drop-in activities, making cyclops masks, medusa hats and more!

6.31 Guided Walk: The Perils of the Beer! Sunday 24 th February Les Middlewood’s guided walk sold out.

6.32 Guided Walk: Sele Farm Sunday 3 rd March Another sold out guided walk from volunteer guides Jean Riddell and Peter Ruffles Jean Riddell leads the tour of Sele Farm 6.33 The Museum’s a Stage! Saturday 30 th March The Company of Players performed short scenes around the museum building and garden and vintage teas were served in the Andrews Room.

The Company of Players performed scenes around the museum 6.34 Regular Events included:

Knit & Natter Knit & Natter meets on the second Thursday of each month. The group get together over a cup of tea to share tips and ideas.

Stay & Play Saturdays The first Saturday of the month we invite families to make a simple crafty activity and play with our traditional toys and books. Stay & Play is a free session and over the course of the last four years since it was introduced we have continued to build up a sizeable core group of regular users. This year 410 children took part.

16 106 6.35 New Events for 2018 This year we also trialled some new events:

Chair Based Exercise We programmed seven sessions of Chair Based Exercise with instructor Viv Thornton. The sessions were initially popular, however, those taking part expressed a desire for a weekly session at the museum which we were unable to accommodate.

Vintage Teas Retired Museum Support Assistant Lorraine Page volunteered to deliver a series of Vintage Tea afternoons in the Andrews Room, assisted by the Finance Manager. 7. Projects & Partnerships 7.1 Reminiscence Service

We received £1040 funding from East Herts District Council Community Grant Scheme to enhance our reminiscence resources and deliver ten free reminiscence workshops to lunch clubs in the district. We now offer two sessions, one focussed on the 1950s-60s and another on the 1970s-80s. Individual boxes of themed objects, on topics such as fashion, home life, entertainment etc, provide stimulus for conversation and we have had a wonderful time playing records with the participants on our portable record player.

The feedback from the lunch clubs taking part has been unanimously positive and our reminiscence team of staff and volunteers delivering the sessions have found them hugely rewarding. The service will be rolled out as a charged workshop next year; each session requires at least three people to deliver and has to be charged accordingly to be sustainable, however, we will be seeking funding for further free sessions for lunch clubs for whom the charges may be a barrier.

We also delivered a presentation on the “I really enjoyed sharing stories and memories, handling items project to the Hertswise Dementia not in a glass cabinet!” Friendly Action Group. 17 107 7.2 Picture This!

Seven years in the making, our Picture This project will come to fruition very soon. We catalogued and prepared 10,300 images this year which are now being added to our new image website. The website is due to be launched shortly and will allow free access to our vast image library and the ability to purchase images from the museum online. Once launched we will continue to prepare and upload our image collection – we estimate we are approximately half way! The image library is one of our fastest growing collections and includes images of people and places in Hertford, Hertfordshire as well as further afield, such as Australia and Japan. 7.3 Hertford Hi -Jinks

Once again, we worked with Hertford Theatre who coordinated this wonderful festival for children. This year our Curator Sara spent the morning at the theatre introducing families to some of the cuddly and not so cuddly creatures from our natural history and fossil handling collections.

7.4 CoPs & HD&OS

We were delighted to work with the Company of Players and Hertford Dramatic & Operatic Society on our Spring exhibition – The Show Must Go On! Both organisations loaned props and costumes for the exhibition and we recorded several oral histories with their members so that future generations might hear first hand how local productions are staged. The Company of Players also delivered a wonderful family event, performing dramatic scenes around the museum for the entertainment of our visitors.

7.5 Publica tions

This year, Publishing Officer Holly R. Stephenson has as usual produced some wonderful booklets to accompany our exhibition programme. In addition, she has reinvigorated two old favourites: Rosemary Bennett’s Street Names of Hertford and Clive Pa rtridge’s booklet on the Roman corndryer at Foxholes Farm. Both volumes now feature engaging images and a fresh new look. In addition, the Publishing officer and Curator worked together to produce Gal Sneakers & Gentry Coves, a showcase of portraits of Victorian Hertfordians accompanied by amusing Victorian slang captions.

18 108 7.6 Toddler Sessions

Following our Christmas pilot sessions (see Events section 6.25) we have begun to introduce new monthly Toddler Tuesday workshops. Each month we deliver a fun craft, singing and storytelling. Following feedback from the parents and carers we have added a free play session at the end.

7.7 Business Supporters

We have introduced a new supporter scheme this January. For a donation of £50, Hertford Museum Business Supporters allows local businesses to show they support their community museum and local heritage with one of our window stickers. The scheme is still fairly new and we are delighted to have welcomed the following businesses so far:

7.8 Working Partnerships

We have worked with the following individuals and organisations* over the last year:

Exaggerators Albany Radio Mike Excell Steve Beeston Fingerprints Design John Bell Derek Forbes Eddie Belt Friends of Hertford Museum Brass Tacks Steve Griffiths British Legion Hertford Baptist Church Seniors Club British Museum Hertford Cemetery Team Company of Players Hertford Choral Society Cottered & Throcking Lunch Club Hertford Dramatic & Operatic Society Courtyard Arts Hertford House Hotel Deathboy Hertford Ladies’ Circle Lunch Club East Herts District Council Hertford Music Festival 19 109 Hertford Oral History Group Jan Palmer Sayers Hertford Regional College Photography by Louise Hertford St Andrews Church Choir G.Pickett Butchers Hertford Theatre Poppy Appeal Hertford Town Council Puckeridge & Standon Brownies Hertford & Ware Stroke Club Jean Riddell Hertfordshire Association of Museums Eric Riddle Herts & District Camera Club Royal Voluntary Service Hertfordshire Pride Peter Ruffles MBE Hertingfordbury WI Sedbuskers Hertswise Dementia Friendly Action Group Philip Sheail Hertswise (Hertford) SPS Training Hertswise (Buntingford) 1st Stanstead Abbots Brownies History of Guns Stroke Association Susan Hitch Rhys Thomas Home Education Group Mary Jane Tomlin Ian Houghton The Trash Groundwork Trust U3A Art Watford Edgar Lake U3A Haverhill Les Middlewood U3A St Albans Los Chicos Muertos U3A South West Herts Los Domingos 9th Ware Brownies Museums at Night Ronald Wright

* This list does not include schools taking part in our education workshops. 8. Learning 8.1 School Workshops

44 schools and learning providers worked with the museum over the course of the A Home Front workshop here at the museum year and we delivered 55 sessions in total. We have continued to work with most schools in Hertford in some capacity; in addition, we work regularly with schools across the county and North London.

School sessions have been impacted by various factors this year, including staff illness, the rising costs of transportation and reduction of school budgets. We are beginning a review of our workshops to ensure that our offering remains relevant and engaging.

Learning Officer Hannah Scott delivers an outreach Egyptian workshop with our mummification doll. 20 110 Location of schools using our service 2018 -19

2% 3% 7% 3% 3% 3% 2% 2% 2%

5% 2% 52%

Aston Bushey Datchworth Digswell Hemel Hempstead Hertford Hertingfordbury Hoddesdon Letchworth Garden City Puckeridge St Albans Stanstead Abbots Turnford Ware Welwyn Garden City

Distribution of workshops delivered 2018 -19 35

Museum Outreach

21 111 The total number of individual student visits 2017-2018 is outlined below:

Abbreviation FS KS EY N R 1-13 key First Stage Key Stage Early years Nursery Reception School Year

Year FY KS1 KS2 KS3 KS4 KS5 EY N R 1 2 3 4 5 6 7 8 9 10 11 12 13 Children Adults 2018 to 0 0 15 706 132 379 173 90 84 0 0 13 0 0 0 8 1600 170 2019 2017 to 0 0 40 976 331 532 233 165 289 0 46 0 0 11 0 0 2710 301 2018

8.2 Loan Boxes

Our loan boxes cover a wide range of topics and include both genuine and replica handling objects as well as suggested activities. They provide a valuable classroom resource for teachers and this year we engaged with 2853 children via our loans box service.

FS KS1 KS2 KS3 KS4 KS5 EY N R 1 2 3 4 5 6 7 8 9 10 11 12 13 Children 0 0 1019 29 448 195 272 90 0 0 400 400 0 0 0 2853

Distribution of Loans Boxes Booked 2018 -19

4% 16%

4% 40%

16%

4% 8% 4%

Ancient Egypt At Home with the Romans At Home with the Tudors At Home with the Victorians Beside the Seaside Home Front Prehistoric Life Toys & Games of the Past WW1

22 112 9. Friends

Anyone can be a Friend of Hertford Museum. Membership costs £15 per year. The Friends organise a regular programme of monthly evening talks (with the exception of January and August) and occasional outings and events. Talks are free to FOHM and £3 for non-members. Due to increased attendance the FOHM talks relocated from the museum to the new facility at St Andrew’s Church last year.

Their programme of talks for this year was as follows:

April Crime, Criminals and Victims in Hertford 1770-1870

May Hertfordshire & Blackstone: 80 years of fire service history

June Hornsmill’s Heritage

July St Leonard’s through the ages – A talk and guided visit

September Curbing audacity: 500 years of the Royal College of Physicians

October The changing use of St Albans Town Hall: A New Museum

November English Women Artists from the 17th-21st century

February Seeing the Wood for the Trees

March Curiosities of Hertford

The Friends of Hertford Museum fundraise throughout the year to support the museum in various projects. This might be assisting with funding an acquisition for the collection, conservation or the purchase of equipment. The Friends are renowned for their hugely popular annual quiz each March and summer garden parties. The FOHM funded the purchase of this medieval silver gilt coin brooch, discovered by a metal detectorist at Little Munden.

23 113 10 . Patrons

Since the Patrons scheme was launched in 2001 the museum has seen a great deal of support from many individuals and their contributions have helped the museum in a variety of ways. The museum is always keen to enlist new patrons to the scheme to help us to continue to provide our services.

In return for a minimum donation of £150 a year, the patrons enjoy a number of privileges including the following: The Mimram Singers entertain our Patrons at this year’s Patron Reception

• Annual Patrons’ reception • Invitations to exhibit ion previews and special events • Their name displayed on the Roll of Honour in the Museum • Regular newsletters • 10% shop discount

In return for a minimum donation of £500 a year, Corporate Patrons enjoy the same privileges, as well as a link on our website to their business website and the facility to invite clients or customers to corporate patron events.

During 2018 – 2019 the patron scheme generated £ 6840 towards the museum running costs.

The following people and businesses have been Patrons of Hertford Museum 2018-2019

Amwell Rotary Club Mrs G Harris Mr D Preston Mr G Andrews The Hertford Club Mr G Rice Mr C Bird Mrs H Hodgson Ms J Riddell Mrs J Bird BEM Mr R Hodgson Cllr P Ruffles MBE Mr Michael Chambers Mr C Jones Mr A Sangster Mr Maurice Charge Mr D King Mr C Seward Mr Peter Crane Mrs A Kirby Mr G Sexton Cllr R Deering Mr E Lake Mr F Spear Mr R Dimsdale Mr D Laws Mr J Thornton R Gascoyne-Cecil, Mr C Ledsam Mrs A Trendler 7th Marquess of Salisbury Mr D Lloyd Mr R Walduck Ms C Geall Longmores Solicitors Mrs S Walduck GPFM Financial Planners Dr B Lovell Mrs B Warren Mrs F Green McMullen & Sons Ltd Wilkins Kennedy Accountants Mr M Green Mr F Page Mr R Wright

24 114 11 . Grants & Project Funding

It costs approximately £200,000 to run the museum each year. In addition to external grants, we generate income through our events and learning programmes, trading in our shop, our trust and fundraising for special projects. Hertford Museum is particularly grateful to Hertford Town Council for their ongoing support.

Funding Body Purpose of Grant Grant total 2017/18 Hertford Town Council Annual Museum Grant (includes Seed Warehouse £140,423 allowance of £18,261 which is paid back in rent and service charges) Funds raised through sale Collections conservation £440 of donated books and in- house publications Donations made in Resources for and renovations to the Andrews Room £4302 memory of Ann Kirby Stansted Airport Support of early years programming £500 Herts County Council Fire safety training for staff and volunteers £350 Locality Budget Grant Herts County Council Purchase of A3 scanner for collections documentation £200 Locality Budget Grant Individual donor Collections conservation: Samurai armour £1000 East Herts District Council Reminiscence resources and workshop delivery to ten £1040 Community Grant lunch clubs around the district Friends of Hertford Collections purchase: medieval coin brooch £300 Museum Stores Open Day Collections conservation: Orrery £152 donations Grants total excluding HTC grant £8284 Grants total including HTC grant £148,707

25 115 12. Collections 12.1 Recent Acquisitions

We have acquired the following collection items during 2018-2019:

• Royal baby biscuit tin purchased from Hertford Marks & Spencer • 1960s home photography projector • Postcard for Provident Clothing Co • Black & white photographs of trains at Hertford North and East Stations • Hertford paperweight • Fore Street print • Change of address card for the Aslin family to Queens Road, 1954 • Branch standard of the Hertford Branch of the Beds & Herts Regimental Association • Borough rent card, 1926 • Collection of Hertford postcards • Menu, car park ticket and invitation to the opening of Castle Hall 1977 • Instructions for meeting Princess Margaret at Hertford Castle • Richard Hale concert programme • Digital images of local postcards • Town centre mural painted on canvas by David Kirby • Sketches by David Kirby of town centre mural • Collection of Second World War Hertfordshire Regiment ephemera owned by Private Cotter includ ing identity tags, Christmas greetings postcard, soldier’s release book, war department driving permit and various cuttings. • Company of Players programme leaflet 2018 • First World War postcard • Digital image of Richard Hale school photograph 1981 • Negatives and contact prints of Hertford photographs 1980-1984 • Serendipity Foods café hanging sign from Bircherley Green • Norris & Duvall To Let sign circa 1930 • Digital images of construction at Sele Farm • County Day posters and programmes • Network South East platform sign for Hertford North • Cole Green Way information board (pre A414 bypass) • Cattle bell from Watton at Stone • Medieval worked stone from Hertford Priory (Archaeological deposition) • Peppa Pig and In the Night Garden children’s toys • Order of Service for Remembrance centenary service

26 116 • Jewellery boxes from local firms: Evan Marks, W. Watters • Northmet fuse wire sample from Electricity House • Safe Neighbourhoods newsletter • Accounts book for the 1973 Synod festival • Three cine film reels of Synod 73 activities Castle Hall bar • Illustrated map and history of Hertingfordbury building • Digital images of conversion of Castle Hall to Hertford Theatre • Blackbird Cage from the Blackbirds Pub • Die cast model of McMullen’s dray • Various leaflets 1983-2017 relating to Bengeo • Images of Castle Hall rebuild as Hertford Theatre • Medieval silver gilt coin brooch from Little Munden

12 .2 Documentation & Enquiries

Thanks to the dedicated support of our volunteers we have created or updated 8396 individual collection object catalogue records this year.

We are continuing to catalogue new acquisitions and create more detailed records for older collection items. The Picture This project (see Projects section 7.2) has provided an opportunity to digitise 10,300 images so far and improve catalogue records.

We have responded to 2228 enquiries relating to our collections and the history of the district. We have also worked with Sheffield University where iron age animal bone from our archaeological collection is contributing to new research. 13. Staff & Volunteers 13.1 Museum Staff

Hertford Museum has two full time members of staff and seven part time staff who all contribute to the running of the museum.

In the period 2018 – 2019 Hertford Museum staff members were as follows:

Rebecca Butcher Museum Support Assistant (Casual)

Montse Day Finance Manager (PT) (until November 2018)

Katherine Dumbovic Museum Support Assistant (Casual) 27 117 Ruth Hursey Events & Education Admin Support Assistant (PT)

Darryl Mogey Museum Support Assistant (Saturdays) (from September 2018)

Lorraine Page Museum Support Assistant (Saturdays until June 2018, then Casual)

Julie Sessions Museum Support Assistant (PT) (retired June 2018)

Hannah Scott Learning Officer (PT)

Helen Smith Administrator (PT) (from February 2019)

Tim Spencer-Jones Museum Support Assistant (Casual)

Holly R. Stephenson Shop Manager & Publishing Officer (PT)

Sara Taylor Curator (FT)

Janet Tocqueville Museum Support Assistant (PT) (from June 2018)

Catherine Walker Assistant Curator (FT)

Sally Wilkes Museum Support Assistant (Saturdays)

13.2 Volunteers

We are fortunate enough to be supported by over 30 volunteers, whose roles include curatorial support, learning and outreach support, maintenance and teas in the garden. We are a small staff and without our volunteers we would be unable to deliver the wide range of high quality services that our visitors currently enjoy. Major tasks undertaken by volunteers this year include:

Ongoing retrospective documentation of the Archaeology collections

Ongoing reassembly of prehistoric burial pottery

Ongoing documentation of new acquisitions

Completed documentation of the Addis archive

Ongoing audit of photograph storage

Ongoing data entry for Picture This archive

Delivery of Reminiscence sessions

Ongoing updating of MODES catalogue

Delivery of events and activities

Oral history recording and transcribing

Ongoing audit of our paper ephemera collections Volunteers Les, Linda and Fran deliver a reminiscence workshop to Hertswise Ongoing documentation of our oral history archive Dementia Group, Buntingford

Ongoing documentation of our topographical prints 28 118 Ongoing documentation of the Hertford street gazetteer

Exhibition research

Collections photography

Exhibition technical support

IT support 13.3 Support in Kind

We are also fortunate enough to be supported by local companies and groups who offer their skills, supplies and time. Examples this year include:

Exaggerators Musical performance Hertford Music Festival Event marketing Brass Tacks Website Hosting The Trash Musical performance Albany Radio Raffle prizes History of Guns Musical performance Los Domingos Musical performance G. Pickett Sausages Hertford House Hotel Raffle prizes Deathboy Musical performance Los Chicos Muertos Musical Performance Stephen Hunt Sound equipment Photography by Louise Raffle prizes Sedbuskers Musical performance Mike Excell Musical performances Mimram Singers Musical performance John Bell Musical performances St Andrew’s Church Choir Musical performance Courtyard Quartet Musical performance

Los Domingos perform at Museums at Night

29 119 14. Trustees

Hertford Museum is a registered charity and as such is governed by a board of Trustees. The Curator reports directly to the Trustees. The Trustees comprise a number of local individuals who bring different skills and perspectives to the board.

The list below shows the Trustees of Hertford Museum during 2018-2019:

Mr Peter Crane Nominated: Hertfordshire County Council Mr Tim Croft Elected: Accountant (Chair of Finance & HR Committee) Mrs Margaret Elder Elected: Former Education professional Ms Chantal Geall Nominated: Hertford Town Council Mrs Clare Gittings Elected: Local Resident (as of November 2018) Cllr Jan Goodeve Nominated: East Herts District Council Mr Stephen Hackshall Elected: Accountant (as of November 2018) Mr Richard Horwood Elected: Solicitor Mrs Ann Kirby Elected: Patron and former Clerk to the Trustees (resigned August 2019) Cllr Jane Sartin Elected: Local resident and Town Councillor Mr Christopher Seward Elected: Local resident (Chair of Trustees) Mr Glenn Sexton Nominated: Hertford Town Council representative Mr Paul Wisbey Elected: Local resident (as of January 2019)

Published by Hertford Museum, 18, Bull Plain, Hertford, SG14 1DT. A charity registered in England no 312142

30 120 Sara Taylor- Curator Hertford Museum 18, Bull Plain, Hertford Hertfordshire, SG14 1DT

Telephone: 01992 582686

Email: [email protected] Email: [email protected] www.hertfordmuseum.org

Joseph Whelan Town Clerk Hertford Town Council Hertford Castle Hertford

24 th October 2019

Dear Joseph,

I write on behalf of the Trustees of Hertford Museum regarding our application for grant funding from He rtford Town Council.

Hertford Museum: The Current Situation

During 2018-2019 Hertford Museum continued to serve the people of Hertford and to attract wide audiences to our County town by means of a diverse programme of events and exhibitions centred around both local and global themes. As always, our large, diverse and unique collection allows us to explore a multitude of themes which are linked to our events and exhibition programme, enabling us to engage with a very broad demographic.

We delivered six temporary exhibitions this year, exciting and engaging our visitors with topics including the story of Hornsmill and its people in “Hides, Homes and the Harts Horns ” to how and why human beings seek out and utilize sources of light in “Let There Be Light! ” Our small team of staff (FTE 4.8 people) and dedicated volunteers delivered 33 standalone events, as well as ten weeks of school holiday activities, plus monthly activity groups of free crafts for families and knit and natter (please see appendix 1, the annual report for more information on events and exhibitions and visitor feedback).

Meanwhile, our diverse group of volunteers come from all walks of life and include people aged 16-89. In the last year they contributed 3049 hours of time to enable the delivery of our services; equating to £25,032.29 if these hours were salaried at minimum wage.

This year we have built on our past success with online engagement with the addition of a digital exhibition to commemorate the centenary of the end of the First World War and our most successful online advent calendar to date. This year we engaged directly (likes, shares and post clicks) with 8968 people via social media and our posts were seen by 187,907 people.

The museum services have been accessed by approximately 30,000 people in the last year and events and schools ’ postcode data demonstrates that the museum is attracting visitors to Hertford

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121 from across Hertfordshire, Essex and North London, thus creating a wider benefit to our local economy. The closure of the Bircherley Green shopping centre has precipitated a drop in footfall from casual visitors who combined a museum visit with town centre shopping. However, attendance at museum events has increased during 2018-2019 by seven percent, demonstrating that the museum is providing a valued programme and attracting visitors to the town.

We continue to offer a subsidised service for Hertford schools who pay a lower rate for our workshops than schools from the wider area. Last year we delivered learning workshops to 1600 students, 52% of whom were from Hertford schools. We also loan resource boxes to schools, enhancing classroom activities for 2853 children in 2018-2019.

We have reduced expenditure as far as possible in all areas to work towards greater financial sustainability and actively seek out ext ernal funding. The museum’s greatest expenditure is salaries, which are currently low in comparison to similar roles in the heritage sector. We have continued to work on several projects designed to increase engagement and create greater financial sustainability.

Projects & Fundraising:

Picture This: Having raised nearly £7000 for the project over the last seven years we are due to launch our online image database at Christmas. We currently receive image licensing requests from around the world and we anticipate this demand rising once the material is accessible online. All images will be free to browse and can be downloaded or printed for a fee. We will be launching with 10,300 images (approximately half of our current collection) and will be adding further batches regularly. The collection is diverse, covering people and places far beyond Hertfordshire and we aim to target specific groups and publishers with our publicity material to generate greater sales.

Reminiscence Workshops: Councillors may recall that last year we received £1040 in funding from EHDC to enhance our reminiscence resources and trial ten funded sessions with local lunch clubs. We have now completed the sessions and our evaluations have been unanimously positive and we are now beginning to publicise charged sessions for assisted living and care complexes. We are hopeful of attracting further funding to deliver more free sessions to groups for whom the fees are a barrier to participation.

Hertford Museum Business Supporters: Hertford Museum Business Supporters is a new fundraising scheme aimed at local traders, by which for a donation of £50 each year, traders receive news and updates from the museum and a window sticker that lets their customers know of their support. We now have a small core group of Business Supporters and hope to expand the scheme in the coming year.

Come On Now, This Is Serious: The People of Hertford & District During the Second World War: This September we commemorated the 80th anniversary of the outbreak of war with a new original publication, collating the stories of local people serving the war effort in the armed forces and on the home front as well as the role played by the Hertfordshire Regiment, for whom we are the official museum. The book is packed with images and first hand accounts collected and

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122 recorded by the museum and its publication was funded by the Army Museums Ogilby Trust and our patron Mr Walduck. The funding support means that all proceeds of the sale of this book go directly into supporting the museum ’s running costs. We produced 500 copies which retail at £13 each and believe this is an excellent example of how we seek to combine research and scholarship with an entrepreneurial approach.

Archaeological Storage Project: We have been fundraising for roller racking to increase our storage capacity for archaeological collections at the seed warehouse. Our archaeology collections reflect the heritage of Hertford and 30 other towns and villages in east Hertfordshire. They encompass sites from the Palaeolithic to Post Medieval period and include the important Late Iron Age – Roman settlement at Braughing and Puckeridge as well as the Late Saxon development of the county town of Hertford. Our collections are used regularly in our temporary exhibition programme and accessed by students and researchers. We have worked in partnership with Reading, Leicester, Bournemouth and Sheffield universities, where our archaeology collections have formed the focus of multiple undergraduate and post graduate dissertations.

At present, the museum collects, documents and stores a total of around 3000 boxes of archaeology, approximately 5000 small finds and 402 archaeological paper archives. The collection is stored on nearly 1km of shelving. We have three archaeology stores, one of which is full, one approximately 50 boxes from capacity and a third smaller room we are starting to fill. Roller racking will increase our capacity enormously and ensure that we can continue preserving our community ’s heritage and providing resources for new research. Our roller racking project will cost £18,100 and so far, we have raised £8566 towards the project with external grants and fundraising activities. We have submitted two further grant applications for which we are awaiting results.

Sunday Openings: The museum is planning to trial a year of Sunday afternoon openings on an alternate week basis in 2020. This has significant financial implications for the museum, however we are committed, particularly in light of the current problems affecting the town centre, in supporting the community life of the town. We also hope to be better able to support the HTC Sunday event programme with this offering combined with effective marketing. We do not anticipate generating sufficient income during these Sunday afternoons to cover our costs, but we are hopeful that our consistently popular events programme and other fundraising initiatives will ease this extra expense.

Provision for Schools: We have been working on improvements to the marketing of our provision for schools. Teacher evaluations of our sessions score highly across the board with an overall average score of 4.7 out of 5, with all participants saying they would use our service again and recommend it to colleagues. Schools are under increasing budgetary pressure and transportation costs have risen and it is increasingly difficult for teachers to gain consent for externally provided learning experiences. We are rebranding our workshops to highlight the links to history, science and geography curricula so that schools can clearly see the benefits of our sessions at a glance and know they will be getting an exceptional, engaging and relevant learning experience for their students. We anticipate that this will increase bookings long term. We have also applied for external funding for the development of a new exciting workshop on crime and punishment which we will develop in partnership with Year 9 students at Richard Hale School.

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123 Financial Summary 2018 – 2019

• Income generated by the museum ’s collections and resources totalled £9215. This includes fees for room hire, image licensing and the deposition of archaeology. • Events income increased by 79%; much of this was generated from public events designed to attract new audiences, such as Museums at Night, Get Heavy at Hertford Museum – an evening of metal and goth music, Microfest – our beer festival and our LGBT event celebrating the work of local artist Ronald Wright. • Patron and visitor donations also increased this year.

Half Year Summary April – September 2019

The museum team have continued to work closely with trustees to monitor expenditure and ensure the most efficient use of resources. The team has continued to seek external funding to support our work and in this way savings have been made.

• Personal giving has increased by 37% compared to the same period in 2018, and this combined with visitor feedback helps to demonstrate the esteem in which our visitors hold our services. • The museum has joined the East Herts lottery scheme, which should generate between £500 - £700 this year • The Friends of Hertford Museum Celebrity Lecture, in memory of Ann Kirby, generated £1200 towards the financial support of museum events • We have had to use £10,000 of our fixed long term capital investments to finance essential maintenance works to the museum heating system and had anticipated approximately £6000 in further expenses towards this. This was not a decision Trustees took lightly as this will impact on the income from our investments. The work was essential and could not be delayed any further. In addition, we are now likely to have to replace one if not both of our boilers. Maintenance, after salaries, is our greatest expenditure, and the responsibility and cost of maintaining a listed building, which also undergoes heavy public use throughout the year, continues to increase.

In Summary

Hertford Museum strives to continue delivering a diverse and inclusive service to our community and the wider area and the feedback we receive from our visitors suggests our programme and resources are highly valued. We would like to thank Hertford Town Council for their ongoing support of Hertford Museum. Without this significant funding investment, the museum would be unable to deliver the far reaching and highly valued service so many people have come to rely upon. The value of investment by local government in the arts and heritage sector cannot be overestimated, particularly at a time when many schools, individuals and families are hard pressed to find engaging, educational and uplifting experiences connecting them with their community and local heritage at low or no cost. Whilst we recognise the trust placed in us by Hertford Town Council we are determined to continue striving towards greater financial independence and sustainability.

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124 Grant Funding Request

Hertford Town Council generously supported us with a grant of £129,068, not including the seed warehouse allowance, for the financial year 2019-2020.

The Trustees of Hertford Museum respectfully request the same for the year 2020-2021 and anticipate covering the additional expense of rising utility costs, salaries and employer contributions via income stream development.

I would be most grateful if you would pass on this information to the Hertford Town Councillors. As always, I am available to answer to any queries they may have.

Yours sincerely

Sara Taylor Curator

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FPA Objectives 2019 - 2023

AAA. OBJECTIVE: Enhance the role of the County Town of Hertford as an attractive and safe place to live, work and visit and to promote it as a cultural destination Action Required Success Criteria Responsible Committee NEW 1. FP&A

At a Committee meeting Increased profile of the each autumn, or civic traditions of the otherwise, consider Mayor of Hertford and of occasions that should be the Council. marked by Civic activities, particularly taking into account Hertford’s position as the County Town. These civic activities will be led by the Worshipful the Mayor of Hertford. Officers will make appropriate arrangements for these activities to take place including through liaising with other councils, institutions and agencies. Progress as of December 2019:

An event to mark the 75th Anniversary of VE day will be held at Hertford Castle on 8th May 2020 to celebrate the end of World War II.

2. Continued funding of Continued provision of FP&A the Hertford Museum as a this important resource. key resource for both residents and visitors to Hertford.

Progress as of December 2019:

The Museum grant for 2020/2021 is on the agenda for this FP&A meeting

3. Consider how New Supporting worthy local FP&A Homes Bonus funding groups and causes in a can be used to support way that has a wider projects with a legacy benefit to the Town. element for worthy local groups and causes. Progress as of December 2019:

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Grant applications under this NHB allocation scheme were considered in June and October 2019. Further applications will be considered at FP&A in January and March 2020. 4. Implementation of an A scheme is implemented FP&A ‘Adopt your Street’ litter where members of the pick initiative, with support public take some from the Council. responsibility for clearing litter in their streets. Progress as of December 2019:

At present there are 32 plus a Cub Scout Group and a Beavers group involved in this initiative. Volunteers in all four wards of Hertford have adopted at least one street. Positive feedback has been received from volunteers and the scheme continues to be advertised through social media and noticeboards.

This objective is on track NEW 5. Oversee the FP&A development of a tourism strategy. Progress as of December 2019:

Work to commence in 2020.

BBB. OBJECTIVE: Support the town centre and business community, to ensure its ongoing viability Action Required Success Criteria Responsible Committee 1. Provide financial Positive promotion of the FP&A support for local grant scheme; Community Groups and determination of grant initiatives through the applications in line with provision of Community Town Council policy; Grants. positive case studies shown on the Town Council’s website. Progress as of December 2019:

Grants under the scheme are considered at every meeting of the FPA Committee. Case studies are followed up after grants awarded and press releases issued on a regular basis.

This objective is on track.

CCC. OBJECTIVE: Positively Influence Spatial and Economic Development Action Required Success Criteria Responsible Committee 1. Draw up and Cost effective FP&A implement an annual maintenance carried out programme of in a timely manner. maintenance to the Castle

128 PAPER J and Seed Warehouse ensuring good value for money. Progress as of December 2019:

A programme is maintenance for is being undertaken for the current year. Extensive work for repairs to windows at the seed warehouse has been undertaken. Further projects for 2020/21 detailed in this Agenda.

This item is on track.

2. The Town Council This provides the FP&A undertakes highways opportunity for the council verge and signage to contributing to a more maintenance as part of pleasant environment. Hertfordshire County Council Highways Together Initiative.

Progress as of December 2019:

The scheme works on an ad-hoc basis but the Council is not able to carry out maintenance of areas of highway land because responsibility for this lies with the County and District Councils.

This objective is on track to the limited extent possible.

3. Develop and implement Reduced carbon footprint FP&A a strategy for the Council through exemplary to improve its carbon practice. footprint and sustainability. Areas of action could include paper use, level of recycling and energy suppliers. Progress as of December 2019:

A report to set out a framework with the aim to improve Hertford Town Council’s (HTC) green credentials and carbon footprint was approved at FP&A Committee in 11 March 2019.

Eco Audit to be carried out early 2020.

DDD. OBJECTIVE: Effective Governance Action Required Success Criteria Responsible Committee 1. Undertake regular Town Council is FP&A reviews to Council policy effectively run and and Constitution (to managed; meeting all include all standing statutory requirements

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Orders and Financial and exhibiting good Regulations).Develop practice wherever new policies where possible other required. Progress as of December 2019:

This is done on a regular basis. The full Constitution was last reviewed and adopted on 25 March 2019. Documents to be reviewed at this meeting. Standing Orders and Financial Regulations reviewed March 2019.

This objective is on track.

2. Review spending Spending programmes FP&A programmes (such as for remain fit for purpose and New Home Bonus result in positive funding) as part of the outcomes. annual budget setting process. Progress as of December 2019:

New Home Bonus allocation policy and process adopted in March 2018. Further work has been undertaken for the budget setting for 2020/2021.

3. Ensure all Assurance provided on an FP&A requirements of the annual basis by the Town Council’s Standing Orders Clerk. and Financial Regulations are met when spending public money. Progress as of December 2019:

The Standing Orders and Financial Regulations are reviewed and re-adopted annually by the Council.

4. Continue to meet Assurance provided on an FP&A financial transparency annual basis by the Town requirements including Clerk. regular publication of Council expenditure. Progress as of December 2019:

This is done on a quarterly basis to FP&A Committee. The first internal audit visit for 2018/19 took place in October 2019 with positive feedback received.

The Second internal audit visit is scheduled for April 2020.

This objective is on track.

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5. Ensure Town Clerk develops FP&A recommendations made action plans and ensures following internal and their timely completion, external financial audits reporting to Committee as are fully undertaken in a appropriate. timely way Progress as of December 2019:

The feedback from both the internal and external auditor is excellent and the recommendations (if any) are implemented.

6. Develop and implement Plans in place and FP&A training and development training records held and plans for Councillors and reported to Personnel Staff. Sub Committee. Progress as of December 2019:

A full-year staff training plan was approved at Personnel Sub Committee on 28 May 2019 and is being implemented.

Councillors are also attending training events.

This objective is on track.

7. For all activity Property and events are FP&A and D&L undertaken by the Council managed meeting within (including management of prevailing licensing and property, land and public health and safety events) ensure that up to requirements. date risk assessments and appropriate licences are in place and health and safety requirements are being adhered to. Progress as of December 2019:

All risks assessment are reviewed regularly.

This objective is on track.

8. Adopt and monitor Key The effectiveness of the All Committees Performance Indicators Council’s performance is for the provision of tracked and reported at Council services. Take Committee demonstrating corrective action as how well the Council has required. delivered its services to residents The KPIs reported are the costs of providing individual service

131 PAPER J functions of the Council compared where income is also generated by those functions. The KPIs are the monitored statistics that compare income to expenditure. Examples are the Cemetery and the Town and Tourist Information Centre. Progress as of December 2019:

This is done on a quarterly basis. This objective is on track.

EEE. OBJECTIVE: Customer Service Improvement Action Required Success Criteria Responsible Committee Increase awareness Increased awareness of FP&A amongst all Officers of how job role and what represents excellent responsibility directly customer service; embed impacts on customers best practice in all aspects of the customer service that the Council provides. Progress as of December 2019:

All staff have a customer service related goal in their personal objectives.

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