Oracle Communications Instant Messaging Server System Administrator's Guide, Release 9.0.1
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Oracle® Communications Instant Messaging Server System Administrator's Guide Release 9.0.1 July 2015 Oracle Communications Instant Messaging Server System Administrator's Guide, Release 9.0.1 Copyright © 2007, 2015, Oracle and/or its affiliates. All rights reserved. This software and related documentation are provided under a license agreement containing restrictions on use and disclosure and are protected by intellectual property laws. Except as expressly permitted in your license agreement or allowed by law, you may not use, copy, reproduce, translate, broadcast, modify, license, transmit, distribute, exhibit, perform, publish, or display any part, in any form, or by any means. Reverse engineering, disassembly, or decompilation of this software, unless required by law for interoperability, is prohibited. The information contained herein is subject to change without notice and is not warranted to be error-free. If you find any errors, please report them to us in writing. 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It is not developed or intended for use in any inherently dangerous applications, including applications that may create a risk of personal injury. If you use this software or hardware in dangerous applications, then you shall be responsible to take all appropriate fail-safe, backup, redundancy, and other measures to ensure its safe use. Oracle Corporation and its affiliates disclaim any liability for any damages caused by use of this software or hardware in dangerous applications. Oracle and Java are registered trademarks of Oracle and/or its affiliates. Other names may be trademarks of their respective owners. Intel and Intel Xeon are trademarks or registered trademarks of Intel Corporation. All SPARC trademarks are used under license and are trademarks or registered trademarks of SPARC International, Inc. AMD, Opteron, the AMD logo, and the AMD Opteron logo are trademarks or registered trademarks of Advanced Micro Devices. UNIX is a registered trademark of The Open Group. This software or hardware and documentation may provide access to or information about content, products, and services from third parties. Oracle Corporation and its affiliates are not responsible for and expressly disclaim all warranties of any kind with respect to third-party content, products, and services unless otherwise set forth in an applicable agreement between you and Oracle. Oracle Corporation and its affiliates will not be responsible for any loss, costs, or damages incurred due to your access to or use of third-party content, products, or services, except as set forth in an applicable agreement between you and Oracle. Contents 1. Administering Instant Messaging 9 End Users . 4 2. Administering Instant Messaging Server 9 Components . 9 3. Completing the Instant Messaging 9 Initial Configuration . 17 4. Configuring External Gateways with Instant Messaging 9 . 27 5. Configuring Instant Messaging 9.0.1.4.0 Calendar Agent with Calendar Server 7 . 41 6. Configuring Instant Messaging 9 and Presence Service Protocol . 46 7. Configuring Instant Messaging 9 Calendar Agent with Calendar Server 6 by Using Event Notification Server . 48 8. Configuring Instant Messaging 9 Calendar Agent with Calendar Server 6 by Using Java Message Queue . 52 9. Configuring Instant Messaging 9 for High Availability . 58 10. Configuring LDAP Failover for Instant Messaging 9 . 77 11. Configuring the Instant Messaging 9 HTTPBIND Gateway . 79 12. Configuring the Instant Messaging 9 Web Presence API . 88 13. Configuring the Instant Messaging Server 9 Facebook Gateway . 91 14. Configuring the SIP Gateway with Instant Messaging 9 . 96 15. Configuring the SMS Gateway with Instant Messaging 9 . 100 16. Enabling Single Sign-On (SSO) for Instant Messaging 9 . 105 17. Federating Instant Messaging Server 9 Deployments with External Servers on XMPP or non-XMPP Networks . 109 18. Instant Messaging 9.0.1.4.0 APIs . 112 19. Instant Messaging 9 APIs . 115 Managing Archiving in Instant Messaging 9 . 117 Managing Message Conversion in Instant Messaging 9 . 133 20. Instant Messaging 9 Configuration File and Directory Structure Overview . 137 21. Instant Messaging 9 Configuration Properties . 140 22. Instant Messaging 9 imadmin Tool Reference . 168 23. Instant Messaging 9 LDAP Schema . 175 24. Instant Messaging 9 XMPP and HTTP Gateway Configuration Parameters in httpbind.conf . 176 25. Instant-Messaging Availability Based on Calendar Entries . 180 26. Instant Messaging iwadmin Tool Reference . 182 27. Instant Messaging Server 9 imconfutil Tool Reference . 187 28. Instant Messaging Server 9 Password Tool Reference . 194 29. Managing Archiving for Instant Messaging 9 . 197 30. Managing Instant Messaging 9 and Presence Policies . 204 31. Managing Instant Messaging 9 Messages for Offline Users . 218 32. Managing LDAP Access Configuration for Instant Messaging 9 . 222 33. Managing Logging for Instant Messaging 9 . 226 34. Migrating the Multiplexor Certificate and Enabling SSL in Instant Messaging 9 . 234 35. Migrating the Property Store From File to LDAP in Instant Messaging 9 . 236 36. Monitoring Instant Messaging Server 9 . 239 37. Multiuser Chat Support for IMPS in Instant Messaging 9 . 250 38. Performance, Scalability, and Sizing Considerations for Instant Messaging 9 . 253 39. Scaling an Instant Messaging 9 Deployment By Using Server Pooling . 257 40. Securing Instant Messaging 9 By Using TLS and Legacy SSL . 262 41. Setting Up and Configuring Hosted Domain Support in Instant Messaging 9 . 271 42. Troubleshooting and Monitoring Instant Messaging 9 . 275 43. Using Calendar Pop-up Reminders in Instant Messaging 9 . 281 44. Using Shoal for Server Pool Messaging in Instant Messaging 9 . 283 45. Using the Instant Messaging 9 XMPP and HTTP Gateway . 286 46. Web Presence API for Providing Instant-Messaging Presence Information to Web Applications . 295 Chapter 1. Administering Instant Messaging 9 End Users Administering Oracle Communications Instant Messaging Server 9 End Users This page contains information for Instant Messaging Server 9.0.1 and will not be updated in the future. For documentation beginning with Instant Messaging Server 9.0.2, see the Oracle Technology Network site at: http://www.oracle.com/technetwork/documentation/oracle-communications-185806.html This information describes how to provision Instant Messaging users. Topics: Overview of Administering Instant Messaging End Users Disabling End User Access to Instant Messenger Registering New Instant Messaging Users Storing Instant Messaging User Properties in LDAP Assigning Instant Messaging and Presence Services to End Users Overview of Administering Instant Messaging End Users Instant Messaging does not provide bulk user provisioning tools. You need to use a directory bulk provisioning tool for provisioning multiple Instant Messaging end users. By default, Instant Messaging does not provide specific commands to add, modify, or delete Instant Messaging end users. However, you can customize Instant Messenger to enable users to add themselves to the directory. Likewise in an LDAP-only deployment, you cannot prevent an end user from using Instant Messenger. In an LDAP-only deployment, the only way to prevent end users from using Instant Messaging is to delete them from the directory or inactivate their user accounts in the directory. Keep in mind that doing this also prevents the user from binding to the directory. In a deployment using Sun Java System Access Manager policy attributes, you can prevent an end user from accessing only Instant Messenger. In addition, if you deploy Instant Messaging with Access Manager, you should use the provisioning tools provided with Access Manager instead of allowing users to register themselves. The administrator can manage Instant Messaging end users by using the Instant Messaging Administrator Access Control mechanism. For more information on Instant Messaging Administrator Instant Messaging Server 9.0.1 System Administrator's Guide 4 Access Control, see Overview of Privacy, Security, and Site Policies. For more information, see the Communications Suite Deployment Planning Guide. Disabling End User Access to Instant Messenger If you are using Instant Messaging with Access Manager, you can deny user access to Instant Messenger services as described in this section. To Disable Instant Messaging End Users 1. Use the imconfutil command to modify the following configuration properties: iim_ldap.useidentityadmin="true" iim_server.usesso=1 (The value for this parameter may also be 0) iim.policy.modules="identity" iim.userprops.store="ldap" For example: ./imconfutil -c /opt/sun/comms/im/config/iim.conf.xml