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Tivoli Point-Of-Sale Manager User's Guide Tivoli Point-of-Sale Manager User’s Guide Ve r s i o n 2 .0 Tivoli Point-of-Sale Manager User’s Guide Ve r s i o n 2 .0 Tivoli Point-of-Sale Manager User’s Guide Copyright Notice: Copyright © 1999, 2000 by Tivoli Systems Inc., an IBM Company, including this documentation and all software. All rights reserved. May only be used pursuant to a Tivoli Systems Software License Agreement or Addendum for Tivoli Products to IBM Customer or License Agreement. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual, or otherwise, without prior written permission of Tivoli Systems. Tivoli Systems grants you limited permission to make hardcopy or other reproductions of any machine-readable documentation for your own use, provided that each such reproduction shall carry the Tivoli Systems copyright notice. No other rights under copyright are granted without prior written permission of Tivoli Systems. The document is not intended for production and is furnished “as is” without warranty of any kind. All warranties on this document are hereby disclaimed including the warranties of merchantability and fitness for a particular purpose. Note to U.S. Government Users-Documentation related to restricted rights-Use, duplication or disclosure is subject to restrictions set forth in GSA ADP Schedule Contract with IBM Corporation. Trademarks The following product names are trademarks of Tivoli Systems or IBM Corporation: AIX, IBM, Tivoli, and TME. In Denmark, Tivoli is a trademark licensed from Kjøbenhavns Sommer - Tivoli A/S. Microsoft, Windows, Windows NT, and the Windows logo are trademarks or registered trademarks of Microsoft Corporation. UNIX is a registered trademark in the United States and other countries licensed exclusively through The Open Group. Other company, product, and service names mentioned in this document may be trademarks or servicemarks of others. Notices References in this publication to Tivoli Systems or IBM products, programs, or services do not imply that they will be available in all countries in which Tivoli Systems or IBM operates. Any reference to these products, programs, or services is not intended to imply that only Tivoli Systems or IBM products, programs, or services can be used. Subject to Tivoli System’s or IBM’s valid intellectual property or other legally protectable right, any functionally equivalent product, program, or service can be used instead of the referenced product, program, or service. The evaluation and verification of operation in conjunction with other products, except those expressly designated by Tivoli Systems or IBM, are the responsibility of the user. Tivoli Systems or IBM may have patents or pending patent applications covering subject matter in this document. The furnishing of this document does not give you any license to these patents. You can send license inquiries, in writing, to the IBM Director of Licensing, IBM Corporation, North Castle Drive, Armonk, New York 10504-1785, U.S.A. Tivoli Point-of-Sale Manager User’s Guide iii iv Version 2.0 Contents Preface ................................................... xiii Who Should Read This Guide .................................. xiii Prerequisite and Related Documents .............................. xiii What This Guide Contains ..................................... xiv Conventions Used in This Guide ................................. xv Terminology ................................................ xv Documentation .............................................. xvi What is New in This Release ................................... xvi Accessing Publications Online .................................. xvii Ordering Publications ........................................ xvii Providing Feedback about Publications ........................... xviii Contacting Customer Support .................................. xviii Chapter 1. Introducing Tivoli Point-of-Sale Manager .... 1 Event Management ............................................ 1 Operations Management ........................................ 2 Software Distribution .......................................... 3 Inventory Scanning ............................................ 3 Integration with the Tivoli Management Framework.................... 4 Chapter 2. Planning and Installing........................ 5 Planning .................................................... 5 Connections Between 4690 Controllers and Endpoints .............. 6 Event Log Access on 4690 Controllers ......................... 6 Authorized User on Windows NT ............................. 7 Requirements ................................................ 7 Tivoli Point-of-Sale Manager User’s Guide v Tivoli Software ........................................... 7 Operating Systems ........................................ 9 Installing.................................................... 9 Installing Tivoli Device Manager ............................. 10 Installing Tivoli Point-of-Sale Manager Base .................... 12 Installing Tivoli Point-of-Sale Manager Optional Components ....... 14 Installing Tivoli Point-of-Sale Manager on 4690 Controllers......... 17 Removing Tivoli Device Manager and Tivoli Point-of-Sale Manager ...... 20 Removing Tivoli Device Manager ............................ 20 Removing Tivoli Point-of-Sale Manager from Servers and Gateways 21 Removing Tivoli Point-of-Sale Manager from Endpoints ........... 22 Removing Tivoli Point-of-Sale Manager from 4690 Controllers ...... 22 Chapter 3. Getting Started ............................... 25 Configuring Tivoli Point-of-Sale Manager at a 4690 Controller .......... 25 Defining 4690 Controllers ...................................... 26 Defining 4690 Controllers from the Desktop .................... 27 Defining 4690 Controllers from the Command Line............... 29 Grouping 4690 Controllers ..................................... 30 Grouping 4690 Controllers Using the Desktop ................... 31 Grouping 4690 Controllers from the Command Line .............. 32 Listing 4690 Controllers ....................................... 33 Listing 4690 Controllers from the Desktop...................... 33 Listing 4690 Controllers from the Command Line ................ 33 Modifying 4690 Controllers..................................... 34 Modifying 4690 Controllers from the Desktop ................... 34 Modifying 4690 Controllers from the Command Line ............. 35 Deleting 4690 Controllers ...................................... 36 Deleting 4690 Controllers from the Desktop .................... 36 vi Version 2.0 Deleting 4690 Controllers from the Command Line ............... 36 Chapter 4. Managing Events............................. 37 Configuring the Tivoli Enterprise Console Event Server ................ 38 Using the Heartbeat Event ...................................... 40 Setting Up Event Log Access on a Controller ....................... 40 Configuring the Event Monitor .................................. 41 Configuring the Event Monitor from the Desktop................. 41 Configuring the Event Monitor from the Command Line ........... 43 Distributing the Event Monitor Configuration Profile .............. 43 Running the Event Monitor Service ............................... 45 Filtering Retail Events......................................... 45 Chapter 5. Distributing Software ........................ 47 Understanding Source Host and 4690 Controller Destination Directory Paths 48 Creating a 4690 Package ....................................... 49 Creating a 4690 Package Profile ............................. 49 Defining Properties of a 4690 Package......................... 49 Determining the Size of a 4690 Package ....................... 50 Setting 4690 Package Options ............................... 51 Editing 4690 Package Optional Information ..................... 54 Setting Profile Subscribers...................................... 55 Distributing 4690 Packages ..................................... 56 Distributing a 4690 Package from the Desktop................... 57 Distributing a 4690 Package from the Command Line ............. 58 Scheduling a 4690 Package Software Distribution ................ 59 Exporting and Importing 4690 Packages ........................... 59 Exporting a 4690 Package .................................. 61 Importing a 4690 Package .................................. 62 Tivoli Point-of-Sale Manager User’s Guide vii Chapter 6. Scanning Inventory .......................... 63 Installing the Inventory Configuration Schema ....................... 64 Before You Install the Configuration Schema .................... 64 Installing the DB2 Configuration Schema ...................... 65 Installing the Informix Configuration Schema ................... 66 Installing the MS SQL Configuration Schema ................... 66 Installing the Oracle Configuration Schema ..................... 67 Installing the Sybase Configuration Schema..................... 67 Installing Inventory Queries..................................... 68 Creating 4690 Inventory Profiles ................................. 70 Customizing 4690 Inventory Profiles .............................. 70 Setting Subscribers and Distributing 4690 Inventory Profiles ............ 71 Querying the 4690 Inventory Information .......................... 73 Chapter 7. Using Commands ............................ 75 Setting Up the Command Environment
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