2016-2017 Orientation Services Annual Report

Vision Orientation prepares students to begin their academic career at the by laying the foundation for academic success, registering for classes, introducing students to University expectations and campus resources, and connecting students to the University.

Orientation Program Goals Goal 1: Lay the foundation for academic success by providing students with basic academic information, academic advising, and institutional tools and resources necessary to create an appropriate first-semester schedule.

Goal 2: Lay the foundation for a successful transition to college by introducing University expectations and student responsibilities.

Goal 3: Lay the foundation for students to build their own community at the University by ensuring they connect to peers, resources, and the University.

Orientation Staff & Service

4 Full-time 5 Central Staff professional Members staff members (returning staff) 33 Hawkeye 2 Graduate 6 Team Guides Assistants Leaders (returning staff)

7071 students ~1,100 staff hours 110 hours of enrolled in logged weekly, all training for Success at spent working each Hawkeye Iowa directly with Guide (spring & incoming students summer) 30 Orientation & families Programs

CSI:1600 Success at Iowa online course

Orientation Services University of Iowa

Completion Data

Fall 2016

Domestic First-Year students completed the course with an 98% S (satisfactory grade) 5015/5134

Domestic Transfer students completed the course with an 95% S (satisfactory grade)989/1036

International First-Year students 91% completed the course with an S (satisfactory grade)359/393

International Transfer students completed the course with an 98% S (satisfactory grade)46/47

Spring 2017

Domestic First-Year students completed the course with an 94% S (satisfactory grade) 45/48

Domestic Transfer students completed the course with an 94% S (satisfactory grade)334/356

International First-Year students 71% completed the course with an S (satisfactory grade)22/31

International Transfer students completed the course with an 85% S (satisfactory grade)22/26

2017 Student Orientation Program Assessment Orientation Services University of Iowa

The Numbers: 2-Day Orientation Programs for First-Year Students

Thirteen, 2-Day Programs in June and July 2017 4,838 students participated in a 2-day program

4,703 students completed the program assessment

78 "No Shows": Students who did not report for their scheduled orientation program

50% of "No Shows" ultimately cancelled admission

The Student Experience

What is one thing you learned as a result of attending Orientation?

Online Materials.. (18.70%) Wayfinding/Community (14.79%) Courses/Classroom/Fall (14.77%) Resources/ Where.. (10.57%) Iowa Challenge/T.. (8.82%) Making friends/ .. (8.57%)

Major/Degree Aud.. (7.83%) 125 105 A lot/About Iowa (4.99%) 161 Involvement (3.31%) 169 956 Study (3.15%) 255 Independence (2.45%) Res Hall (2.05%)

400

756

438

451

755

540

What is something you are nervous about? Or what questions do you still have?

Academics/Class (25.67%) Nothing/All good (20.34%) Campus/Wayfinding (14.29%) Transition/Leavin.. (12.81%) 6727 127 Res Halls (6.31%) 192 People/Amount (6.20%) Understanding Major (5.61%) 264 1209 Balancing Time (4.08%) Resources/Finding a Job (2.70%) Involvement (1.42%) 292 "Everything" (0.57%)

297

603

958

673

The Iowa Challenge How will you practice the Iowa Challenge to help you in your transition and success at the University of Iowa?

Engage Stretch Excel 38% of respondents 23% of respondents 14% of respondents "I aim to join multiple clubs and student "I will try to meet a lot of new “After learning about the Iowa challenge I felt organizations to connect with other people to broaden my views and motivated to get involved and work way harder students. I also want to volunteer in the connect with people who may not than I did in high school to excel in my classes hospital, engage in undergrad research, have the same views as me." knowing it is going to be harder. I will choose and discover w1hat IG aml otrbulya pla sAsiomnaeterica 5 Americawnis eRlye knvoowlinugt tihoatn msostly every big decision about to pursue as a career" or small one could change my future in a negative or positive way.” 2 American History from 6 Politics and Culture of Lincoln to Clinton US Imperialism

3 Emerging Giant: The Making 7 Contemporary of America American Literature

4 American Foundations 8 US in the World All Serve Choose 11% of respondents 7% of respondents 4% of respondents "I plan to study really hard and get "I am going to challenge myself to “Making good healthy and smart good grades, I plan to branch out and become a better student and decisions while on and off make a lot of friends, I plan to member of my community with the campus” volunteer and get a job, and lastly I transition." plan to make good choices."

Total Unique Data Points: 5768 "Since I have the Advantage Iowa Scholarship, I will be stretched to participate in multicultural programs/organizations throughout the school year. I know that in order to excel, there are many opportunities to ask for help and to become a better leader. I am aware of how much I will need to study in order to keep up in my classes. Also, personal health is very important to pay attention to in college. I need to keep a regular balance of certain aspects of my life, in the sense of psychological, mental, financial, environmental, physical, and spiritual ways. It is a good idea to stay engaged to feel included in the Iowa City community."

Comparing Questions and Nerves of Students after attending Orientation

Academics No Questions Online Materials & Registration Questions/Nerves: 25% 20% Learned: 18%

"I am nervous about classes. I have always "I am no longer as nervous to "How to use the Scheduler on MyUI, which will received good grades, and I will have to come here in a couple weeks than definitely be helpful in the future for planning continue that in order to get accepted I was before orientation." classes. I also have several classes that I'm into dental school. However, I feel that if I interested in but couldn't take saved in my put in a good amount of effort, I can do it." Course Cart."

Fall Courses Wayfinding Transition Learned: 14% Learned: 14% Questions/Nerves: 14% Questions/Nerves:13%

"I learned that there are a lot of classes I “I learned my "I am nervous I will "I'm still nervous about being find interesting and that I have a lot more way around.” get lost on my way away from my family for a long freedom to choose what I want to take and to class and be late time, and I hope I don't get too there are a lot of options to choose from." my first day." homesick."

Learned: Total Unique Data Points: 5,196 Questions/Nerves:Total Unique Data Points: 4,796

Advising & Class Registration

How many times did you search for courses on MyUI prior to your Orientation program?

2778

229

1333

Never (64.01%) Occasionally- 1-4 times (30.71%) Often- 5 or more times (5.28%)

Approximately 400 students registered during each 2-day orientation program

Schedule Builder Tool in MyUI was debuted to new students through orientation

151 students changed their major at orientation

Overnight Options Students that elected to participate in the overnight option, reported the following as a result of the program:

Felt more Felt more connected to prepared to the University Made friends live on campus community in the fall

One Day Program Highlights 14, 1-day programs in December, January, May, June, July, and August 2,035 students participated in a 1-day program (Dec. 2016-Aug. 2017) 1,153 students completed the program assessment 77 "No Shows": Students who did not report for scheduled program 54.5% of "No Shows" ultimately cancelled admission 804 family members participated in orientation Session presenters: College of Liberal Arts & Sciences University Billing Office Office of Student Financial Aid Honors Program Center for Diversity & Enrichment Military & Veteran Student Services Center for Student Involvement & Leadership

Information Fair participants: Academic Support & Retention University Housing & Dining College of Liberal Arts & Sciences Student Legal Services University Billing Office University Benefits/Family Services Office of Student Financial Aid Academic Advising Center Transfers Leading Change Student Disability Services Center for Diversity & Enrichment Student Employment Military & Veteran Student Services Information Technology Services Center for Student Involvement & Leadership UI DeGowin Blood Center Parking & Transportation University Libraries Student Health & Wellness Athletics University Counseling Services Hills Bank & Trust Company Recreational Services Pomerantz Career Center 2017 Family & Guest Orientation Program Report

Vision Family and Guest Orientation Programs prepare attendees to transition their student(s) to the University of Iowa by introducing resources, establishing the three-way partnership between students, attendees, and the University, and providing support for the changing relationship between the student(s) and their family.

Program Goals Goal 1: Lay the foundation for attendees to support their student’s transition by providing access to important resources and information about the University of Iowa. Goal 2: Lay the foundation for attendees to support their student’s transition by establishing a three-way partnership between the student, the University, and their family. Goal 3: Lay the foundation for attendees to support their student’s transition by introducing and highlighting resources designed specifically for families and guests of current students.

Learning Outcomes As a result of attending this program, parents and guests will... be familiar with information and resources regarding housing, financial aid and billing, FERPA, etc. that attendees need to know in order to support their student interact with and ask questions of various campus offices interact with and discuss University life with current students collect information so they can serve as a resource to their student and partner with the university articulate the purpose of FERPA and the shift in responsibility to students taking ownership of their academic career analyze changing relationship dynamics and student development needs, specifically in their first year at the University discuss strategies for having conversations about safety and adult decision making with their student be able to network and engage with other attendees

AtAtettnednadanncece The family and gTuhees tf aomrieilnyt aantido ng puerosgt roarmien ista ntoiotn r epqrougireradm fo isr fnaomt irleieqsu airnedd gfourests, although we see approx fimamatileyl ym 1e.5m fbaemrsil,y a mltheomubgehr sw pee sre set uadpepnrto. xInim thaete slyu m1.5m fearm oifl y2 m01e7m, abpeprsro pxeimr ately 7,291 student. In the summefra omf 2ily0 1m7e, mapbperrosx aimttaetnedlye d72 29-1d afaym oriliye nmtaemtiobne prsro agtrteanmdse.d a 2-day orientation program. Program Satisfaction The response rate for the family and guest feedback survey was low, at 12%. However, responses from those participants show that families and guests are highly satisfied with their orientation experience:

96% of respondents agree or strongly agree that as a result of attending Orientation, they feel more comfortable sending their student to the University of Iowa 97% of respondents agree or strongly agree that as a result of attending Orientation, they are more knowledgeable of University policies

97% of respondents agree or strongly agree that as a result of attending Orientation, they feel prepared to support their student in their transition to the University of Iowa

“I am so impressed with the amazing job UI has done from the application process right through move-in day. You seem to have thought of everything. I am so proud of my alma mater!!! Awesome job!!!”

“Well worth coming in for it. We love the culture here at UI, everyone is friendly and ALWAYS willing to help. it makes it very comfortable for the families.” “Overall, I found the materials helpful, the staff and students very friendly and willing to assist. The presentations were smooth, the presenters well-prepared and the program ran on time, which was much appreciated. I appreciated that the students were separated from the parents and not subjected to large group powerpoint presentations. You would have lost my son. He very much enjoyed his experience and for sure, he is excited to join the Hawkeye family.” “Well organized, I learned to let go a bit and that my will be a much more responsible adult as a result. He's going to love it there.” “I learned that U of Iowa has the students' future as their focus. Every imaginable student need was acknowledged and addressed. Future employment, mental, physical and emotional health are a major concern as providing a well rounded education.”

“I learned that as large as the university is, it has a very warm and welcoming feel. Most importantly, there is a great number of people and resources available to help my son succeed.”

“I have told many people how impressed I was with two things in particular: 1. How personal it was for such a large school. 2. How organized it was. We went in feeling nervous and apprehensive. We came out feeling confident and excited. All sessions were informative and answered many questions. Thank you for an amazing experience.”

Attendance The family and guest orientation program is not required for family memCbears, malthopuguh wse sePe aapprrotxinmaetelry 1s.5h faimpily smembers per student. In the summer of 2017, approximately 7291 family members attended a 2-day orientation program.

Session presenters:

1. University Housing & Dining 2. University Billing Office 3. Office of Student Financial Aid 4. Academic Advising Center 5. Tippie College of Business 6. College of Engineering 7. College of Nursing 8. College of Public Health 9. Honors Program 10. Center for Diversity and Enrichment 11. Military and Veteran Student Services 12. Student Disability Services 13. Pomerantz Career Center 14. Dean of Students Office 15. Student Health and Wellness 16. Rape Victim Advocacy Program 17. Office of Admissions 18. Office of the Vice President for Student Life 19. Financial Literacy Services 20. Student Employment 21. Fraternity and Sorority Life 22. University Counseling Services 23. Office of Study Abroad 24. Recreational Services 25. Information Technology Services 26. Department of Public Safety

Information fair participants:

1. Academic Support & Retention 20. 2. University Housing & Dining 21. Pomerantz Career Center 3. Center for Student Involvement & Leadership 22. Friends Without Borders ·Dance Marathon 23. CIMBA Italy Study Abroad Program ·KRUI 89.7/ Student Video Productions 24. Association of Campus Ministers ·UI Student Government 25. Hancher ·Family Weekend 26. Department of Theatre Arts ·Homecoming 27. Choral Ensembles ·Campus Activities Board 28. Hawkeye Marching Band/University Bands ·Multicultural Programs & Cultural Houses 29. Iowa Spirit Squads ·Fraternity & Sorority Life 30. Athletic ticket sales 4. UI Veterans Association 31. Student Health & Wellness 5. Army ROTC 32. UI QuickCare 6. Air Force ROTC 33. University Counseling Services 7. UI Department of Public Safety 34. Rape Victim Advocacy Program 8. Daily Iowan 35. Women’s Resource & Action Center (WRAC) 9. Student Employment 36. Eco Hawks/Bike @ Iowa 10. Financial Literacy Services 37. Recreational Services/Intramural Sports 11. Iowa One Card & University Billing Office 38. Study Abroad 12. Information Technology Services 39. University Libraries 13. UI DeGowin Blood Center 40. Student Legal Services 14. Future Alumni Network (FAN) 41. Hawkeye Caucus 15. Hawks Nest 42. Center for Diversity & Enrichment 16. Iowa Hawk Shop 43. Women in Science & Engineering (WISE) 17. Tech Connection 44. College of Liberal Arts & Sciences 18. Hills Bank and Trust Company 45. IC/Coralville Convention & Visitors Bureau 19. Parking & Transportation 46. Student Insurance (University Benefits Office)

Sibling Program

The Sibling Program provides an opportunity for younger siblings (ages 9-16) of incoming students to become acquainted with campus and gain insight to opportunities offered in college and at the University of Iowa. The program is free and occurs on day two of each first-year (F) orientation program. In 2017, 239 kids participated in the Sibling Program.

The Sibling Program collaborated with seven campus departments this year: Office of Admissions STEM Education Physics/Astronomy Computer Science Mathematics The College of Pharmacy

“I came to the Sibling Program because I wanted to see what my brother would be seeing when he’s at Iowa. I also want to go to Iowa, so it was nice to see the campus.” “People come from all over the world to go to the University of Iowa. I think that’s Awesome.”

Sample program schedule

8:00-8:45am Check-In

9:00-9:45am Iowa information session (split based on age) 10:00-10:45am Pharmacy Session 11:00-11:45am Robotics Session 12:00-12:55pm Lunch @ Marketplace 1:05-1:35pm Museum of Natural History 1:45-2:20pm Athletics Hall of Fame 2:30-2:45pm Evaluations/Family Pick-Up

The SOS team partners with Academic Support & Retention, providing academic workshops and trainings to student groups on campus and outreach through the Excelling at Iowa Survey, offering peer support to students of concern or those with transitional concerns.

SOS focuses on: Peer Mentoring Time management Study skillsAcademic Success

SOS by the numbers: 2016-17 Students outreached to: 320 Workshops presented: 26 Blog posts: 22 Total views: 1234 Total visitors: 717 Events hosted on Campus: 4

Orientation Services 310 Calvin Hall 319.335.1497

newstudents.uiowa.edu