Fall 2017 Route Guide August 2017
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Fall 2017 Route Guide August 2017 Version 17.5 Welcome to Chapel Hill Transit Service Schedule Chapel Hill Transit (CHT) provides safe, convenient and CHT adjusts service levels at various times throughout reliable public transportation services to the residents and the year to meet service demands. The general service visitors of Chapel Hill, Carrboro and the University of North schedule will operate from August 14, 2017 to August Carolina (UNC). CHT operates weekdays from about 5:30 12, 2018. During the following times schedules are a.m. - 11:30 p.m., with limited service on Saturdays and adjusted to better accommodate UNC breaks. Sundays. CHT is a FARE-FREE system. For route and schedule information or for assistance in planning your trip, Winter Break - December 16, 2017 to January 7, 2018 simply call and talk with a CHT representative at: Spring Break - March 9, 2018 to March 18, 2018 Summer Break - May 12, 2018 to August 12, 2018 919-969-4900 Monday - Friday 8:30 a.m. to 5:00 p.m. Break Schedule Tell us where you want to go and we will map your trip for • The weekday NU route does not operate. you right over the phone, including routes, times, and stop • The Safe Ride routes do not operate. locations. Schedules, route maps, real-time bus information • The NU and U routes do not operate on Saturdays and a trip planner are also available on our website at and Sundays www.chtransit.org. Riding Tips Holiday Schedule * Arrive at the bus stop three to five minutes before On New Year’s Day, Memorial Day, Independence Day, the scheduled pick up time. Labor Day, Thanksgiving Day and Christmas Day, CHT * Wait for the bus at authorized bus stops only. services will not operate. * It helps to signal the operator when waiting at a bus stop. On Martin Luther King Jr. Day, Good Friday, the Day * Signal the operator a half block before you want to after Thanksgiving, December 25-27, 2017, CHT will get off. operate on Saturday Service with no U or NU routes. * Verify the route name on the front of the bus or with the operator. Please check individual routes for times, look for service * When possible, please exit through the rear door. notices on our vehicles or call customer service at 919- * Wait until the bus leaves before crossing the street. 969-4900 for additional information. * Upon request, operators will announce stops and major transfer points. * CHT accommodates passengers with service animals. * All CHT buses are wheelchair accessible and equipped with bike racks. * No eating, smoking, alcohol, or littering. No beverages in uncovered containers are allowed, Real-Time Bus Information * Anything that interferes with safe operation of the vehicle is prohibited. You can access real-time (next predicted arrival time) bus arrival information, for any stop in the CHT system Trip Planner online at www.chtransit.org and with a web-enabled PDA or cell phone. Many high-traffic stops also have Plan your trip before you go by visiting the trip planner at signs which display this information. Stops with these www.gotriangle.org. Just type in your starting location, signs are marked on each route with this symbol: i your destination and the time of day that you plan to travel. The trip planner will give you all the information you need to ride CHT and other public transit services available in the Triangle region. 2 Park and Ride How to Contact us One call to 919-969-4900 or visiting www.chtransit.org links you to all the information you need to use the CHT system, including: 919-969-4900 Customer Service (route, schedule and general information) EZ Rider www.chtransit.org Administrative Offices La Linea De Informacion En Espanol (por favor dejar in mensaje) CHT information is also accessible through the North Carolina Lost and Found Relay Service (for the hearing impaired only) by dialing 711. CHT maintains a lost-and-found service for the EZ Rider Reservations 919-969-5544 convenience of its customers. If you lose an ADA/Title VI item on the bus, please call us 919-969-4900 or visit the CHT Administration Office, 6900 In accordance with the provisions of the Americans with Millhouse Road, Chapel Hill, NC, Monday Disabilities Act and the Civil Rights Act of 1964, Chapel Hill through Friday 8:30 a.m. to 5:00 p.m. Items Transit does not discriminate on the basis of disability, race, color, which have been found will be stored and held or national origin. For more information about our obligations for a period of thirty (30) days, from the date under these statutes, or to file a complaint, contact the CHT of receipt. If an item has not been claimed Disability Rights & Title VI Coordinator, 6900 Millhouse Road, after this thirty day time period, it shall be Chapel Hill, NC 27516, (919) 969-4900. Information in a non- deemed abandoned and will be donated to a English alternative format may be obtained through the person charitable organization if determined to have listed above. La información en formatos alternativos distintos any value, or discarded if deemed to have no al inglés se puede obtener a través de la persona mencionada discernable value. CHT and its partners are anteriormente. not responsible for items left on buses, in Inclement Weather shelters or any CHT property. CHT’s policy is to provide service regardless of the weather conditions. However, during some weather emergencies, scheduled times and routing may be affected. Announcements about service will be made on WCHL radio (97.9 FM) and WUNC radio (91.5 FM). Please do not call the radio stations. For schedule changes during inclement weather, please visit All CHT schedules and service levels are www.chtransit.org or call 919-969-4900 subject to change. CHT strives to operate all buses on time, weather, traffic and road Service information may be obtained at the bus information conditions may delay buses. All CHT buses number, 919-969-4900. can kneel upon customer request. Park and Rides CHT operates express and local routes from a series of Park- and-Ride lots in Chapel Hill and Carrboro. Some lots are opened to the general public while others are operated by UNC for students and employees requiring permits. 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