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Nexans_EB_Sept08.indd 1 7/31/08 10:59:46 AM Standard_EB_Sept08.indd 1 8/18/08 10:49:58 AM lectrical ▼ From the editor E usiness THE AUTHORITATIVE VOICE OF BCANADA’S ELECTRICAL INDUSTRY Collaboration and teenage sex September 2008 • Volume 44 • Issue 8 he overriding theme of this edition of Electrical Busi- Collaboration, however, is the key to success in the new world. ELECTRICAL BUSINESS is the magazine of the Canadian electrical industry. It reports on the news and publishes articles in a manner ness is education and training, so it seems only fitting No one can be expected to know everything, which is why we lectrthat is informative and constructive.ical Tto introduce and explore the subject of collaboration, need to continuously tap each others’ resources to maintain from which we all stand to learn something. our competitive advantage. E Editor The subject of collaboration was explored in depth by Dr. The world is constantly changing and evolving, yet our sys- Anthonyusi Capkun - [email protected] Nick Bontis at an industry conference this past summer. He’s a tems, procedures and attitudes languish in antiquity. Take a THE AUTHORITATIVE VOICE OF CANADA’SPublisher ELECTRICAL INDUSTRY strategy and management expert, and his session dealt with look at our education system, Bontis said, by way of example: BJohn MacPherson - [email protected] intellectual capital and knowledge management. He’s also as- a four-year bachelor degree hasn’t changed in 500 years! Our Account Manager sociate professor of strategy at McMaster University, so he’s education system is simply not keeping pace with technology Scott Hoy - [email protected] knows a little something about the next generation coming and the needs of the market. EB Editorial Advisory Board through our schools. The job of accounting also hasn’t changed in hundreds of Tom Crist, Kerry Heid, Ron Bergeron, Stephen Tatrallyay, Dan One of the things the next generation does very well—al- years, Bontis explained, which is why we still put “Training” Mott, John Vickery, Ian Dempsey and Pierre Dowd most to a fault, actually—is collaborate, something that long- under the “Expenses” column in our balance sheets, when it Art Director established industry players like ourselves do very poorly. So should be treated as an investment. Svetlana Avrutin - [email protected] poorly, in fact, that Bontis likened our collaboration efforts to Remember these points when next you or your employees Production Manager teenage sex. Here’s how: are faced with the opportunity to advance your skills and ex- Robert Russell - [email protected] • Everyone thinks everyone else is doing it. pand your company’s knowledge base. These opportunities, Editorial Intern • No one is sure what it is, but they hear it’s great. along with chances for collaboration, should be welcomed, not Josephine Lim - [email protected] • Those who say they are doing it are probably lying. shunned. It’s only a matter of time before the mantra “This is Creative Director • The few who actually are doing it are probably not the way we’ve always done things” won’t cut it any more. Einar Rice - [email protected] doing it well. Manager, Production And the number one reason collaboration is like teenage sex... Lisa Drummond - [email protected] • The reality is that when you finally do it, Subscriber Customer Service Representative you are never satisfied! Kristen Schulz-Lacey - [email protected]

240 Edward Street, Aurora, ON L4G 3S9 Contents Tel: 905-727-0077 Fax: 905-727-0017 President Stuart Morrison On the cover Vice President, Media, Publishing Niel Hiscox EB’s Education and Training Edition Vice President, Finance/Corporate Development The September issue of Electrical Business traditionally serves as our training and education edition where, be- Kent Milford Vice President, Human Resources sides our annual Academic Round-up, we present a variety of feature articles revolving around these themes... Susan Bishop all in an effort to keep you informed and help you make better decisions for the success of your business. Vice President, IT and Operations David Overall Director, Industrial Group Frank Shoniker Director, Professional Group Karen Lorimer featureS departments Director, Manufacturing Group Nigel Bishop 5 Industry News Director, Editorial and Production 7 Trade in your gun for a trade 6 Personalities Jackie Roth The community of Jane and Finch in Toronto is notorious for having one of Director, Circulation the largest concentrations of criminal gangs of any area in Canada. In an 9 From the Legal Desk James Zammit refusal to create “duty of care” effort to keep youth out of the gangs and get them into respectable work, Director, Facility Management and Logistics 10 mind Your Safety Steve Dale community leaders are turning to providing them with an education in the don’t blindly obey authority Director, Human Resources skilled trades. Denise Desrosiers 15 counter Intelligence Director, Product & Business Development Fuel for a leaner operation Todd Phillips 11 Academic Round-up 20 Trucks for the Trade Director, IT EB presents its annual round-up of Canadian academic institutions offering courses and programs Ford Transit Connect, Modec’s electric vehicle, Phillip Damianidis in the electrical arts. enhanced mobile workspace efficiency, and more 28 calendar Subscription Rates: products Canada: Single issue $7.00 • Ten issues: $35.00 (including tax) 18 Hiring the right person to create memorable 28 USA: $59.00 (US) and International: $75.00 (US) per year customer experiences 30 multimedia Resources United States Second Class Postage Paid at Lewiston, NY When hiring a frontline service professional—one who will create the 33 product Showcase (USPS-741-470) US POSTMASTER: send address changes to code File ELECTRICAL BUSINESS, P.O. Box 8145, Lewiston, NY 14092 memorable customer experiences that drive sales—you want to seek out 34 a candidate with a natural talent for nurturing relationships; one who differences between Class 1 and 2 circuits The contents of Electrical Business are copyright by ©2008 CLB Media understands that selling is about discovering and filling a need. 34 code Conundrum Inc. and may not be reproduced in whole or part without written consent. CLB Media Inc. disclaims any warranty as to the accuracy, completeness or currency of the contents of this publication and disclaims all liability 24 Powering a green facility with in respect of the results of any action taken or not taken in reliance upon page 20 information in this publication. REPRINTS: Contact The Reprint Outsource grid-tie solar technology at (877) 394-7350. The new Jean Canfield Building inC harlottetown, P.E.I., is arguably one PAP Registration No. 10774 of the most environmentally friendly buildings ever constructed by the Send address changes to: Government of Canada. To help increase efficiency and reduce energy ELECTRICAL BUSINESS costs, a grid-tie solar power system generates up to 111,000 watts of 240 Edward Street, Aurora, ON L4G 3S9 electrical power. Return Postage Guaranteed Canada Post - Canadian Publications Mail Sales Products Agreement 40063602 ISSN 0013-4244 27 Regional Focus Printed in Canada Nova Scotia considers licensing construction electricians, executes workplace safety blitzes, the governments of Canada and The invest in skilled trades for youth, SAFE Work campaign launched on The Rock, and more.

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Energy efficiency report card IEEE has also begun work on revising P837 “Standard for Canada released for Qualifying Permanent Connections Used in Substation The Canadian Energy Efficiency Alliance (CEEA) Grounding”, which should fill a need for standardizing termi- released its 2007 National Energy Efficiency Report nology and test requirements for permanent grounding connec- Card and analysis of the federal, provincial and ter- tions. The revision will include new EMF test specs and require- ritorial governments and, according to the group, ments for above-grade (ground grid to structure) connections. not one of them has flunked out. Finally, the group has approved a revision to C37.2 “Standard “We’re pleased that all jurisdictions received pass- Electrical Power System Device Function Numbers, Acronyms ing grades and remain optimistic that the Federal and Contact Designations”, and two additional standards Government is beginning to move in the right were reaffirmed: C37.123 “IEEE Guide to Specifications for direction,” said Ken Elsey, CEEA president. “With Gas-Insulated, Electric Power Substation Equipment” and a majority of Canadians expecting a more aggressive C37.122.1 “IEEE Guide for Gas-Insulated Substations”. approach toward energy efficiency technologies and solutions, I remain confident that Ottawa will rec- Maxis acquires Wire Wagon ognize the value and necessity in supporting energy Maxis Corp., a developer of cable pulling and hole-making tools efficiency in time for the next report card.” for electricians, has acquired Elder Designs Inc., the maker of The report card is completed every two years and wire and service cart line Wire Wagon. scores 14 Canadian jurisdictions on nine param- “We found that Wire Wagon was by far the best line of wire eters, including how they support activities such as carts available and we knew we had to have it,” said James Jarvis, energy efficiency and public outreach, the existence Maxis president. “Wire Wagon is a perfect fit for Maxis; this distributed under the Maxis name. “We are excited to work with of public/private partnerships to support energy acquisition will allow us to expand our line of products to help Maxis,” said Doyle Elder, president of Elder. “They are a young efficiency and responsiveness to energy efficiency contractors get the job done faster, easier and smarter.” and aggressive company that will provide the right distribution issues in key legislation, such as building codes and The line of tools acquired from Elder will be labelled and network for our line.” acts. The report also examines whether the gov- ernment led by example and how it regulated the energy market. This year’s highlights include , which went from a B+ in 2005 to an A+ in 2007, Ontario from a B+ to an A and the Northwest Territories from a C to a B+. Manitoba remains a strong jurisdiction, moving from A to A+. Languishing at the bottom of the energy efficiency barrel are Newfoundland & Labrador and Alberta (D+), and Prince Edward Island (D). With regard to Alberta, CEEA notes: “Alberta’s focus has been on renewable resources and issues in the oil sands, and not energy efficiency per se”.

3M Canada and Identec combine forces 3M Canada and Identec Solutions announced a stra- tegic partnership recognizing 3M Canada as a distri- bution partner for Identec’s technology. 3M Canada will promote, deliver and support Identec’s Position Server and IntelliFIND asset management applica- tion suite across multiple industries throughout Canada, including construction, oil and gas, min- ing, and electrical and telco markets. The application suite combines Identec’s Intelligent Long-Range (ILR) active RFID technol- ogy with the Position Server and IntelliFIND loca- • tion software. A key benefit of the suite, says 3M, is • the minimal reader infrastructure required to deliver • an asset’s information. • • IEEE amendments/standards update • The Institute of Electrical and Electronics Engineers • (IEEE) says work will begin on an amendment to its Outlet Boxes • guide for performing arc flash hazard calculations. Meter Sockets • P1584bT “IEEE Guide for Performing Arc Flash Cable Fittings • Hazard Calculations–Amendment” should enable Conduit Connectors • more accurate arc flash calculations, says IEEE, Grounding Devices • Thomas & Betts Canada is a leading manufacturer of electrical because it will incorporate the experience gained by Service Masts • components used in the Canadian construction, industrial, utility the members of the Arc Flash Hazard Calculations HVAC • and communications markets. With a cross-Canada presence of Working Group. It will also clarify wording and Poles • over 1,600 employees working in a head office, five regional sales offices, a Master Distribution Center and eleven ISO 9001 : 2000 make the previous standard easier to follow. Emergency Lighting • certified manufacturing facilities, no matter where you are in The institute has also begun work to revise Cable Tray • Canada, there’s a Thomas & Betts facility nearby. P1566T “Standard for Performance of Adjustable Floor Boxes • From the smallest wire connector to the largest utility pole, information Speed AC Drives Rated 375 kW and Larger”, to Duct • and support for our complete product offering is never far from reflect industry developments and incorporate Raceway • reach. Whether by phone or fax or through our web site and printed user feedback. Wire Management Systems • catalogues, Thomas & Betts product information, technical support Work will also begin on a new standard, P1534 Tools • and customer service is at your fingertips.

“Recommended Practice for Specifying Thyristor- Switchgear • Atlantic: 1-877-862-4357 Mid-West: 1-866-540-8220 Controlled Series Capacitors”. When completed, Utility Products • Quebec: 1-800-465-1399 Alberta: 1-888-664-5666 this standard will provide assistance and guidance to Cable Ties • Ontario: 1-877-291-7771 B.C.: 1-866-540-8220 planning, substation, commissioning and operation Markers and Labelling • www.tnb-canada.com engineers in the course of specifying thyristor-con- Insulating Tape • trolled series capacitor (TCSC) installations. The Terminating Equipment • standard will incorporate knowledge gained from and more ! new TCSC installations and operation experiences during the past five years.

TnB_mag_EB_Sept08.indd 1 www. mag.com • september8/6/08 2008 2:40:22 • PM 5 Industry News personalities

Schneider acquires solar inverter company agreement, determining it was in their respective best inter- Garry Enright: playing that Schneider Electric has signed ests to pursue separate initiatives. great golf course in the sky an agreement with Xantrex IDEA was founded in 1998 by the National Electrical There was something truly missing from Technology Inc. providing for Manufacturers Association (NEMA) and the National the recent Ontario Electrical League the acquisition of all of the lat- Association of Electrical Distributors (NAED) with the idea (OEL) golf tournament at Nobleton ter’s common shares. Xantrex is a global player in the solar of improving data quality in the electrical industry, oversee- Lakes. And, the more I thought about and wind inverter market. ing industry data standards, and driving down supply chain it, I realized that it wasn’t the absence According to Schneider, the renewable business is poised costs for its customers. of something but rather someone that made it feel different for continued high growth, with an expected 2006-2012 Trade Service partnered in IDEA’s development, initially for me. That someone is Garry Enright, who passed away annual growth rate of around 30% and 20% for solar and licensing over 1.2 million SKUs. For the past 10 years, Trade peacefully at his home at the age of 65. wind, respectively. Demand is expected to remain strong Service shared its data with IDEA and provided weekly Electrical Business profiled Garry back in August 2005, driven mainly by increasing costs of fossil energies, society’s updates, which included proprietary commodity codes, when he recently retired as president of the OEL. Despite sensitivity to environmental concerns and financial incen- short descriptions, generics and more. The company says being diagnosed with a malignant melanoma over 10 years tives in some countries. customers will experience no interruption in their service. ago, he continued his passion for golf and even took up a Xantrex is focused on the inverter, which converts raw Meantime, BlueVolt (a provider of online learning) new hobby—cooking. electrical power from renewable energy generators (such as announced a strategic partnership with Trade Service to pro- As for living with his illness, Garry told us back then, “As a photovoltaic panels and wind turbines) into grid-worthy vide Trade Service University, a link between manufacturers family, we take each moment day by day”. And that was the power. The $415-million transaction is expected to close and distributors/end users. Garry with whom I golfed Nobleton two years ago: a regular by October. “By partnering with BlueVolt, we can now offer a guy who tackled the course hole by hole. And it’s a good certification and product training opportunity to our thing we had him on our team... in a Best Ball Tournament, Trade Service and IDEA pursue separate paths customers, enhancing their ability to increase profits you want an anchor like Garry by your side. After extended negotiations, Trade Service and IDEA have and win more bids,” said Tony Dubreville, Trade Service EB expresses its deepest condolences to Garry’s family mutually agreed not to renew their 10-year data sharing president and CEO. and, on a personal note, I’ll be thinking of him every time I swing from the rough at Nobleton. — Editor

Cooper Lighting-Canada has added two managers and a director to its ranks. Appointed director of market- ing is Mike Milev, a certified profes- sional engineer with over 12 years of experience in marketing, sales, engi- Mike Milev neering and operations, who most recently served at Eaton Corp. Now occupying the position of national sales manager, Energy Solutions, is Jeff Harris, who joins the com- pany from Gerrie Electric, where he held various positions ranging from market plan coordinator to sales Jeff Harris and marketing manager. Finally, Ken Siderius has accepted the position of national sales manager, Utility, where his responsibilities include support- ing and directing sales staff and util- ity agencies to grow the utility and Ministry of Transportation market segments. Siderius most recently Ken Siderius served as the company’s director of marketing in Canada.

Leviton has appointed JFC Solutions as commercial network solutions agency for Ontario and the Western Region. JFC’s mandate will be to solidify Leviton’s stance at the specification level; its team includes inside sales support as well as channel and sales managers for each region. Meantime, Pete Newman will be on assign- ment at Leviton Canada as national director–Network Solutions. His mandate is to build Leviton’s Network Solutions business across Canada, working closely with JFC and the company’s existing team of business devel- opment specialists and territory managers.

Mark Hackett has joined Venture Lighting International as national account sales coordinator, and brings over 12 years of industrial sales and promotional experience to this newly created position. He will serve as proj- Mark Hackett ect manager for all national account customer sales and marketing activi- ties, as well as a liaison between customers and Venture’s quality control and engineering departments.

Ideal Industries Inc. appointed Jim James to president and CEO. James most recently served as presi- dent of ITW Building Components Group, and holds a degree in Industrial Technology as well as an MBA. He succeeds Dave Juday, Jim James who served as interim president and CEO since February. Juday will continue in his role as chair.

6 • september 2008 • www. mag.com Using skilled trades to combat gang recruitment at Jane and Finch

Trade in your gun for a trade

By Josephine Lim

n northwestern Toronto lies the community of Jane and and, even though Gardner left his position four years later, lot of kids dropping out early,” says Gardner, the president Finch, a neighbourhood notorious for having one of the he continued speaking at these events. It was during one of of Trade Wins. “Also, to catch those over 21 who had fallen Ilargest concentrations of criminal gangs of any area in these visits that he met Ed Williams, an active member of through the cracks and would never be eligible for a com- Canada. What was supposed to be a model suburb in the the community. munity college entrance. They weren’t just going to be able 1960s is now a public housing project gone wrong; where the Williams shared Gardner’s concern about youth in the to get the academic credentials to get in.” lack of social infrastructure needed to maintain community area. As the two men talked and did some research, they With a formula now in mind, all they required was life was perhaps its greatest downfall. Currently, a large por- stumbled upon the fact that Canada will be facing a short- someone to teach. That’s when Williams learned about the tion of the neighbourhood is categorized under low-income age of skilled tradespeople. They also learned of a group Pre-Apprenticeship Training Institute (PAT), a private career status with many single-parent families and at-risk youth. in the United States called America Works, which moves college only a few streets away from Jane-Finch. Over the years, many grassroots associations have sprung “hard-to-place individuals into private industry”. America up to combat the neighbourhood’s decline by trying to Works keeps in touch with its candidates, and many of them When the pupils are ready, the teacher will appear address Jane-Finch’s economic, social and recreational needs. remain at their jobs years later. After meeting with PAT, Trade Wins wanted to form a part- In 2006, a new community group was formed with one This was the sort of success story Williams, Gardner and nership. With PAT as a partner, says Norm, “we had train- goal in mind: minimize the violence. The group reasoned their community partners wanted for Jane-Finch, so they ing, job placement and a strong connection with industry”. that fewer youth would join the gangs were someone to give formed Trade Wins: an organization that would teach at-risk Rui Cunha, PAT’s director of operations, admits he was them the tools they needed to create a decent life for them- youth and others between the ages of 15 to 29 skilled trades initially cautious about the idea, but Trade Wins’ dedication selves outside of crime. at no cost. Besides providing youth with a chance to make a both eased his worries and impressed him. “They asked how decent living, Trade Wins would also further their education we could help them, and they understood the limitations of Trade in your gun for a trade by showing them the practical side of academics. Williams what employers are looking for,” says Cunha. About eight years ago, Norm Gardner served as the chair of and his colleagues decided their flagship program should be They decided to launch an initiative called Pre- Toronto’s Police Services Board. He was frequently invited launched and based in Jane-Finch. Apprenticeship Training Head Start (PATHS), and figured by members of the black community at Jane-Finch to speak “Number one, we wanted to keep young people in school it could be a part of the Ontario Youth Apprenticeship to youth about education, accountability and responsibility so they could improve their educational status... we had a Program (OYAP) where students can work toward a career Northern Cables Inc.

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NorthernCables_EB_Sept08.indd 1 www. mag.com • september8/25/08 200810:56:31 • AM 7 in the skilled trades and have credits counted toward costs, while the Youth Apprenticeship Standards Council their high school diploma—as well as be exempted from would donate $50,000 toward the program’s launch. Level 1. Everything was set to move forward. All that remained Soon afterward, the Catholic District School Board was the government funding needed to cover the stu- joined in the effort, offering up Norfinch School—an dents’ studies. For this, PATHS applied for Training unused property—as the location for PATHS Skilled Delivery Agent (TDA) status, an approval process for Trades Centre. The idea was to push trades that aren’t ensuring apprenticeship delivery meets industry stan- currently offered to any great extent in the province’s dards. colleges—such as structured cabling and sprinkler/fire Suddenly, after so much momentum had built up, alarm installation—then expand to include training in everything came to a screeching halt. electrical, plumbing and HVAC. PATHS stresses that it’s not just “giving away” careers; Government slams on the brakes candidates need to be interested in the trades, and PAT A TDA application normally takes about two to three would screen them as they would any other candidate to months to process when all conditions are met. When the assess their suitability for both PATHS and the trades. “We application is received, letters are sent out to every college are presenting this opportunity to young people who want with TDA status, giving them the opportunity to either to work,” says Rev. Andrew King, a founding member of accept or reject the proposal. (Apparently, the main reason Trade Wins. “You’ve got to go to school. You’ve got to get for this process is to ensure there aren’t too many schools the job, and you’ve got to keep the job.” and too few students for a specific trade in a particular More supporters came aboard as they heard about area. Also, the government doesn’t want one school’s staff Trade Wins and PATHS, including Schneider Electric, and equipment to languish because a new school opened Honeywell and Hubbell. The plan was that PAT, in up down the road offering the same thing.) conjunction with other stakeholders, would invest up to But PATHS never even made it to this step. Trade $100,000 toward the project covering internal build-out Wins met with Ontario’s Ministry of Training, Colleges

and Universities to discuss the proposed school, but got nowhere—disappointing, considering it was Celebrating 100 years of Square D Safety Switches hoping to have the program up and running this fall. About a month ago, Gardner heard from the gov- ernment, but the news wasn’t good. You could WIN in the He had been informed by one of the staff at the min- istry that “dealing with their application was not on the horizon, and that they were of the feeling that the sta- tus quo was sufficient”. That was the only explanation ® Square D SCRATCH and WIN Contest the government gave. There was no formal rejection of their TDA status request and Cunha suspects the Buy Square D safety switches over-the-counter between September 1, 2008 application was never seriously considered. Gardner wrote a letter to Premier Dalton and November 30, 2008 and you could be a Big Winner! McGuinty and John Milloy, the minister of train- Ask your local participating Distributor for a game card to play the $1 MILLION Scratch and Win ing, colleges and universities, several weeks ago, but contest. You could win great prizes – including up to 10 prizes of $100,000 each! hasn’t received a reply. What confuses Trade Wins the most is the mixed messages its members get from government. “The premier did send an MPP to talk to us, and he’s given us some suggestions,” says Gardner. “Basically, You could also WIN in the to ‘write letters’ here and there. I just feel very frus- You could also WIN in the trated that we keep getting encouragement, but no action.” ® Square D SPOT the SWITCH Contest Despite this setback, Trade Wins insists it will con- tinue to pursue its goal of giving Jane-Finch youth a decent future, though it makes Rev. Andrew King Contractors and Electricians have been installing Square D safety switches across Canada shake his head in disbelief: “We’re bringing in skilled for the past 100 years. That means there are millions of Square D safety switches out there trades from outside the country, but not training our for you to find – just spot them during the contest, enter on-line and you could win! own young people and giving them a job. Shouldn’t we first invest in those who are in this country?”

Skilled trades = economic prosperity In some poor countries, you can draw a direct 19081908 19181918 19281928 19381938 19481948 correlation between continuous poverty and a lack of skilled trades. In those countries, people are either classified as rich or poor and, for those in the lowest class, little can be done to improve their socioeconomic status. John Vickery of Vickery Electric believes the only way to help the poor in these countries is to implement a 1958 1968 1978 1988 1998 working trade system. “What happens is that the poor—if they’re Contest runs from August 1, 2008 to November 30, 2008. Enter beforefore AugustAugust 31,31, lucky—generally become farmers on their family 20082008 andand bebe eligibleeligible forfor thethe EarlyEarly BirdBird PrizePrize ofof aa 42”42” PanasonPanasonicic PlasmaPlasma HDHD TV!TV! property, and the rich have no middle class from which they can draw people to do their work,” Contests are open only to validly licensed electricians, electrical or mechanical contractors. No purchase necessary. $1 Million Scratch and Win says Vickery, who’s helping set up an electrical game cards available from participating distributors while supplies last (limit 5 per day per participant). Eligible game card winners must answer trades college in the Dominican Republic. “When a mathematical skill testing question. Notification of prize redemption must be made to Schneider Electric, 19 Waterman Ave, Toronto, by 5pm EST Dec 15, 2008. you establish a middle class, it becomes the tool available to the upper class. Furthermore, it cre- ates opportunity for the lower class.” Visit our web-site to enter and for a full list of prizes, contest rules and more at www.schneider-electric.ca While no one expects someone from the lower class to catapult into the upper class, at least there’s an opportunity to move up the ranks. Furthermore, more money remains in the local economy when something breaks down and a local, not an outsider, is able to fix it.

Schneider_2_EB_Aug08.indd 1 7/22/08 4:36:20 PM 8 • september 2008 • www. mag.com From the Legal Desk Highest court REFUSES to create duty of care between owners requesting tenders and subtrades of tendering contractors

By Stephen Tatrallyay, LLB

The courts have long n a decision released in May, the Supreme Court Note of Canada (SCC) dealt with the question of Design Services Limited v Her Majesty the Queen in right of recognized that there Iwhether an owner putting work out for tender Canada decision by the Supreme Court of Canada per Rothstein “ has any responsibility toward ensuring the tender J., released 08 May 2008 – SCC docket No. 31618. are some circumstances process is fair—not only to the tendering contrac- under which Party A tors but to their subcontractors as well. Stephen Tatrallyay is a prominent Toronto Construction Lawyer and one of The decision in Design Services Ltd. et al the members of Team Resolution (www.teamresolution.ca), which provides can have a duty of care v Her Majesty the Queen originated in the neutral, third-party expertise and input aimed at resolving disputes outside of Province of Newfoundland & Labrador. The the courtroom. A member of EB’s Editorial Advisory Board, he can be reached to Party B... federal government wished to erect a naval reserve at (416) 482-5164 or via e-mail at [email protected]. building in St. John’s to be named HMCS Cabot. ” It called for submissions of tender on a design- build basis, indicating it would be willing to consider “joint venture” tenders. (Apparently, no one tendering adopted that option.) Of the four qualified bidders, Westeinde Construction was awarded the contract. For the purposes of the case, it was agreed that the court could assume the award should have gone to Olympic Construction Ltd. Olympic did not have the resources to sue on its own behalf; instead, a group of its subcontractors who had provided prices for the tender got together and sued the Queen (i.e. Public Works and Government Services Canada, or PWGSC), claiming that its erroneous award had caused them direct and foreseeable financial harm, and that they should be compensated. The judge at trial found there was no contractual link of any sort between the plaintiffs and PWGSC and that, even though the tender documents con- templated that the contract could be performed by a joint venture of a number of companies, this option had not been exercised. Thus, the only claim the plaintiffs might have was in tort—loosely described as non-contractual wrongs. The courts have long recognized that there are some circumstances under which Party A can have a duty of care to Party B, even though there is no direct contract between them. I am reminded of the British House of Lords’ case of Donohue v Stevenson [1936]A.C 562. In this case, Mrs. Stevenson successfully sued the manufacturer of a bottle of ginger beer in which she allegedly found a dead snail. However, where such damages are suffered, compensation is limited to actual physical damage; purely economic damages are not recover- able. In Design Services Ltd. et al v Her Majesty the Queen, the judge found there was no direct contractual relationship, so damages of a purely economic nature were not recoverable. Since there was no physical damage to the subcontractors’ property or goods, there could be no recovery. However, because of the nature of the relationship between the owner (PWGSC) and the trades—and the potential for a joint venture—he found the plaintiffs should be entitled to some remedy, and awarded them some damages for loss of profit. The Federal Court of Appeal rejected the trial judge’s approach out of hand, holding there was no duty on the part of the owner (PWGSC) to concern itself with subtrades, and to “create” such a duty would wreak havoc in the industry. The sub- contractors appealed to the SCC, which upheld the Court of Appeal’s ruling to the effect that there was no duty of care in any but contractual situations, except for those limited circumstances already identified by the court, and in those cases only to the extent of physical loss or property damage. One less remedy for the little guy.

CSA_EB_Sept08.indd 1 www. mag.com • september9/8/08 2008 4:31:51 • PM 9 Mind your safety

Don’t blindly obey authority By Dave Smith

ast month I described a company where a safety-driven Why did the safety and plant managers simply acquiesce? Two summers ago, a certain Canadian oilfield action plan, which was being implemented by local plant The answer lies in the work of Stanley Milgram and his was drenched with rains lasting several days. Large Lmanagement, was derailed by the COO at headquarters. research on Obedience to Authority. areas of the oilfield were outright impassable, Even though its workers were at definite risk, the company’s while the others proved treacherous for the tanker COO decided they were “too busy right now” to take steps to Blindly following authority trucks transporting oil from the field tanks to protect them. Milgram’s work decisively proves that “normal” people are the local battery. Some trucks were getting stuck His decision, be the way, directly contravened the beliefs capable of terrible deeds when “simply following orders” (the on well sites; others were sliding off rural roads stated on the Mission Statement and Safety Policy documents now infamous pain inflicting experiments, which you can find into ditches. The truckers complained to the displayed prominently throughout the plant. What’s even more on YouTube). field foreman, who phoned headquarters and interesting to me was the lack of reaction on the part of the plant Ordinary people, simply doing their jobs—and without any described the situation, suggesting they should and safety managers. Even though they knew the risks facing particular hostility—can become agents in a terrible process. shut the field down for the night. their workers, and knew there was a legislated requirement Moreover, when the destructive effects of their work become The production manager at HQ, who was in their province to protect them from these risks—and even patently clear and they’re asked to carry out actions incompatible eight hours away from the danger, said “keep knew their own moral and legal responsibilities—they simply with fundamental standards of morality, relatively few have the pumping”, and why wouldn’t he: his salary, bonus accepted the COO’s decision. resources needed to resist authority. and benefits were all derived from production. The field foreman, whose livelihood was dictated by the production manager, shrugged his shoulders and told the truckers, “They say to keep pumping”. (The field foreman and the truckers—who still refer to this incident—interpreted the order to keep pumping as: “I am willing to risk your life for my bonus”.) But, as in Milgram’s experiments, everybody obeyed. The night was full of loaded tankers skidding into ditches and the field was alive with rescue vehicles. There were no injuries, B67<95@33< thankfully, but the unfortunate side effect of zero injuries was it reinforced the production manager’s conviction that he had made the B67<9C:B@/A/D3 correct call to keep pumping. Staying at the top An insight into the higher echelons of the corporate world is provided in “Staying at the Top: the Life of a CEO”—a profile of Hicks Waldron when he served as CEO and chair of Avon. The company’s major shareholder was an institutional investment company in Boulder, Colo. Waldron received a call from this company at the end of every quarter. They never asked about safety records, nor quality achievements 3\S`UgST¿QWS\bPOZZOaba]ZcbW]\a or good deeds. They only demanded: “What is the dividend?”. ]\ZgT`][CZb`OaOdS Government regulations state that everyone has both the right and responsibility to refuse unsafe CZb`OaOdS ]TTS`aS\S`UgaOdW\UabV`]cUV work, but few workers are willing to risk the 133O^^`]dSRST¿QWS\bO\RVWUV^S`T]`[O\QS results. In the case of the oilfield, both the field foreman and the truckers were contract workers, B&POZZOaba so they had no leverage. They all knew that, were /dOWZOPZST]`"T]]b! EObbB&VWUVZc[S\ they to cross the line today, they would be gone agabS[aO\R`SRcQSReObbOUSB&agabS[a in a month or two. Astute companies will include in their safety /^^Zgb]g]c`Z]QOZW\QS\bWdS^`]U`O[b] audits a method for identifying managers who OQVWSdSORRWbW]\OZaOdW\Ua overrule safety concerns, and those who address the situations appropriately. Those companies B]ZSO`\[]`SdWaWbeeecZb`OaOdSQO will know whether their workers continue to work due to fear and obedience; in fact, they’ll want to see both workers refusing work and field staff challenging HQ, as this will show the system is working. Production managers report to senior managers who report to executive officers who, in turn, report to boards that report to shareholders. If you own shares in a company, if you have investments, 133 or if you are concerned about your mutual funds, />>@=D32 retirement funds, etc., then you need to recognize that you’re at the highest echelon of either the problem or the solution.

Dave Smith is president of Canada training Group and eeecZb`OaOdSQO has been providing consulting services to industry since 1980. You’ll find stories like this one at www.canada- training-group.ca; feel free to use this information to C:B@/A/D3:756B7<5:B2jBSZS^V]\S'#'"&&&jB]ZZ4`SS

Ultrasave_EB_Aug08.indd 1 7/10/08 9:55:45 AM 10 • september 2008 • www. mag.com You say you’re interested in electrical?

EB’s guide to Canadian institutions offering electrical training

The object of education is to prepare the young to educate themselves throughout their lives. — Robert Maynard Hutchins

This issue of Electrical Business, which focuses on education and training, wouldn’t be complete without its annual round-up of Canadian institutions offering programs in the electrical trade. We’ve also added to this year’s list the institutions we could dig up offering structured cabling/datacom programs. For more details, visit the schools directly online.

WESTERN CANADA Keyano College (403) 529-3811 Prairie West Assiniboine Community 8115 Franklin Avenue www.mhc.ab.ca Regional College Silver Grip® Tray/Cord Fitting College Fort McMurray, AB T9H 2H7 • Electrical Apprenticeship P.O. Box 700 1430 Victoria Avenue East (403) 791-4850 • Pre-employment Electrician Biggar, SK S0K 0M0 Now available Brandon, MB R7A 2A9 www.keyano.ca (306) 948-3363 in 2-1/2 and 3-inch hub sizes (204) 725-8700 • Electrical Apprenticeship North Island College www.prairiewestcollege.ca The Silver Grip® Tray/Cord Fitting is public.assiniboine.net 2300 Ryan Road • Electrical Entry the safe, yet cost-efficient choice, when • Construction Electrician Lakeland College Courtenay, BC V9N 8N6 terminating portable cord and tray cable in hazardous locations. The line now • Construction Electrician 5707, 47 Avenue West (250) 334-5000 Red Deer College includes 2-1/2 and 3-inch hub sizes, Apprenticeship Vermilion, AB T9X 1K5 www.nic.bc.ca 56th Avenue – extending the largest (pass through) (780) 853-8400 • Industrial Electronics (2nd year) 32nd Street cable diameter to 3.068 inches. Designed for use in Class I, Gas and British Columbia Institute www.lakelandcollege.ca • Electrical Apprenticeship P.O. Box 5005 Vapour environments, it provides efficient of Technology (BCIT) • Electrical Apprenticeship • Electrical Entry Red Deer, AB T4N 5H5 strain relief for cables entering enclosures and raceways, and for cords used on 3700 Willingdon Avenue (403) 342-3300 portable equipment. Burnaby, BC V5G 3H2 Lethbridge Northern Alberta Institute www.rdc.ab.ca For complete product details, consult (604) 434-5734 Community College of Technology (NAIT) • Electrical Apprenticeship the “What’s New” section of our web site. www.bcit.ca 3000 College Drive South 11762, 106 Street • Pre-trade Electrical • Electrical Apprenticeship Lethbridge, AB T1K 1L6 Edmonton, AB T5G 2R1

• Electricity and Industrial (403) 320-3200 (780) 471-7400 Red River College www.tnb-canada.com Foundation www.lethbridgecollege.ab.ca www.nait.ca 2055 Notre Dame Avenue • Electrical Apprenticeship • Communication Technician Winnipeg, MB Camosun College • Electrical Pre-employment • Electrical Engineering Technology R3H 0J9 3100 Foul Bay Road • Electrician/Wind Turbine Service • Electrician Apprenticeship (204) 632-3960 Victoria, BC V8P 5J2 Technician Pre-employment • Network Engineering Technician www.rrc.mb.ca (250) 592-1556 • Power Systems Electrician • Electrical Apprenticeship monthly www.camosun.ca Lord Selkirk Apprenticeship (Construction, Industrial • Electrical Apprenticeship 221 Mercy Street • Power Lineman Apprenticeship and Power) • Electrical Entry Selkirk, MB R1A 2C8 • Telecommunications • Electrical Certificate (204) 482-6926 Engineering Technology Program (One-year) College of New Caledonia www.lssd.ca/lsrcss • Electrical Engineering 3330, 22nd Avenue • Electrical and Northlands College Technology Prince George, BC V2N 1P8 Electronics Program P.O. Box 1000 • Electronic and (250) 562-2131 Air Ronge, SK S0J 1L0 Network Technician www.cnc.bc.ca Medicine Hat College (306) 425-4480 • Electrical Apprenticeship 299 College Drive SE www.northlandscollege.sk.ca • Electrical Entry Medicine Hat, AB T1A 3Y6 • Electrician Levels I and II (EAVY$UTY2ACK!D %LECTRICAL"USINESS PDF!-

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TnB_vert_EB_Sept08.inddww 1 w. mag.com • september 20088/18/08 • 11 11:49:54 AM EB’s guide to Canadian institutions offering electrical training

Saskatchewan Institute www.sait.ca Winnipeg Technical College www.cambriancollege.ca • Electrical Apprenticeship (Construction and Maintenance) of Applied Science and • Electrical Apprenticeship 130 Henlow Bay • Electrical Engineering Technician • Electrical Engineering Technician Technology (SIAST) • Electrical Engineering Winnipeg, MB R3Y 1G4 (Industrial) • Electrical Engineering Technology 400-119, 4th Avenue South Technology Diploma (204) 989-6500 • Electrical Engineering Technology Saskatoon, SK S7K 5X2 • Electrical Motor Systems www.wtc.mb.ca (Industrial) Durham College (306) 933-7331 Technician Apprenticeship • Electrical Applications Program • Electrical Techniques 2000 Simcoe Street North www.siast.sk.ca • Pre-employment Electrical • Powerline Technician P.O. Box 385 • Electrical Applied Certificate ONTARIO Oshawa, ON L1H 7L7 • Electrical Apprenticeship Thompson Rivers University Algonquin College Confederation College (905) 721-2000 • Electrical Engineering 900 McGill Road 1385 Woodroffe Avenue 1450 Nakina Drive www.durhamcollege.ca Technology Diploma P.O. Box 3010 Nepean, ON K2G 1V8 P.O. Box 398 • Electrical Apprenticeship (Construction, Kamloops, BC V2C 5N3 (613) 727-4273 Thunder Bay, ON P7C 4W1 Maintenance and Industrial) Selkirk College (250) 828-5000 www.algonquincollege.com (807) 475-6110 • Electrical Technician (Instrumentation and Control) 301 Frank Beinder Way www.tru.ca • Electrical Apprenticeship www.confederationc.on.ca P.O. Box 1200 • Electrical Apprenticeship (Construction and Maintenance) • Electrical Engineering Technology Fanshawe College Castlegar, BC V1N 3J1 • Electrical Trade Entry • Electrical Engineering Technician (Computer Control) 1460 Oxford Street East (250) 365-7292 • Electrical Engineering Technology P.O. Box 7005 www.selkirk.ca University College (Generalist and Electrical Utilities) Conestoga College London, ON N5Y 5R6 • Electrical Apprenticeship of the North • Wireless/Mobility 299 Doon Valley Drive (519) 452-4430 • Electrical Entry 436 Seventh Street Telecommunication Engineering Kitchener, ON N2G 4M4 www.fanshawec.ca P.O. Box 3000 Technician (519) 748-5220 • Electrical Apprenticeship Southern Alberta Institute The Pas, MB R9A 1M7 www.conestogac.on.ca • Electrical Engineering Technician/Technology of Technology (SAIT) (204) 623-3416 Cambrian College • Industrial Electrician • Electrical Techniques 1301, 16th Avenue NW www.ucn.ca/ics 1400 Barrydowne Road (Regular or Co-op) Calgary, AB T2M 0L4 • Electrical/Electronic Technology Sudbury, ON P3A 3V8 • Electric Motor Systems Fleming College (403) 284-7248 Apprenticeship (705) 566-8101 Technician Apprenticeship 599 Brealy Drive Peterborough, ON K9J 7B1 (705) 749-5530 www.flemingc.on.ca • Electrical Power Generation Technician • Electrical Techniques • Electrician Apprentice (Basic, Intermediate and Advanced)

George Brown College 500 MacPherson Avenue P.O. Box 1015, Station B Toronto, ON M5T 2T9 (416) 415-2000 www.georgebrown.ca • Electrical Apprenticeship (Construction and Maintenance) • Electrical Technician Certificate (Continuing Education) • Wireless Networking

Georgian College One Georgian Drive Barrie, ON L4M 3X9 (705) 728-1968 www.georgianc.on.ca • Electrical Engineering (Automated Systems)

Humber College 205 Humber College Blvd. Toronto, ON M9W 5L7 (416) 675-3111 www.humber.ca • Electrical Apprenticeship (Construction, Maintenance and Industrial) • Electrical Engineering Technology Control Systems (Co-op)

Lambton College 1457 London Road P.O. Box 969 Sarnia, ON N7T 7K4 (519) 542-7751 www.lambton.on.ca • Electrical Apprenticeship (Construction and Maintenance) • Electrical Techniques

Loyalist College Wallbridge-Loyalist Road P.O. Box 4200 Belleville ON K8N 5B9 (613) 969-1913 www.loyalistcollege.com • Electrical Engineering Technician • Electrical Techniques

Mohawk College Fennell Avenue and West 5th P.O. Box 2034 Hamilton, ON L8N 3T2 (905) 575-1212 www.mohawkcollege.ca • Computer Systems Technician (Network Systems) • Computer Systems Technology (Network Engineering and Security Analyst) • Electrical Apprenticeship • Electrical Engineering Technician (Power) • Electrical Engineering Technology (Control) • Electronics Engineering Technology (Telecommunications) • Industrial Electrician Apprenticeship

PreApp_EB_Sept08.indd 1 9/2/08 12:59:50 PM 12 • september 2008 • www. mag.com EB’s guide to Canadian institutions offering electrical training

Niagara College Commission Scolaire Commission Scolaire Commission Scolaire • Électricité de construction 300 Woodlawn Road de Laval de Saint-Hyacinthe de la Capitale • Électricité (Nouvelle version) P.O. Box 1005 2275, rue Honoré-Mercier 2255, ave. Sainte-Anne 1460, Chemin Sainte-Foy Welland, ON L3B 5S2 Laval, QC H7L 2T1 Saint-Hyacinthe, QC J2S 5H7 Québec, QC G1S 2N9 Commission Scolaire de la (905) 735-2211 (450) 662-7000 poste 1740 (450) 773-8401 (418) 682-2666 poste 5123 Rivière-du-Nord www.niagaracollege.ca www.cslaval.qc.ca www.cssh.qc.ca www.cscapitale.qc.ca/fp 795, rue Melançon • Electrical Engineering Technician • Électricité de construction • Électricité de construction • Électricité de construction Saint-Jérôme, QC J7Z 4L1 • Electrical Engineering Technology (Co-op) • Électricité (Nouvelle version) • Électricité (Nouvelle version) • Électricité d’entretien (450) 436-6721 poste 308 • Électricité (Nouvelle version) www.csrdn.qc.ca Northern College Commission Scolaire de Commission Scolaire • Électricité de construction Highway 101 East Montréal (CSDM) de Sorel-Tracy Commission Scolaire • Électricité (Nouvelle version) P.O. Box 3211 3737, rue Sherbrooke Est 41, avenue de l’Hôtel-Dieu de la Jonquière Timmins, ON P4N 8R6 Montréal, QC H1X 3B3 Sorel-Tracy, QC J3P 1L1 3644, rue Saint-Jules Commission Scolaire (705) 235-3211 (514) 596-6000 (450) 746-3990 Jonquière, QC G7X 7X4 des Affluents www.northernc.on.ca www.csdm.qc.ca www.cs-soreltracy.qc.ca (418) 695-5195 poste 228 80, rue Jean-Baptiste-Meilleur • Electrical Apprenticeship (Construction and Maintenance) • Électricité de construction • Électricité d’entretien www.csjonquiere.qc.ca Repentigny, QC J6A 6C5 • Electrical Engineering Technician • Électricité (Nouvelle version) • Électricité de construction (450) 492-9400 poste 1490 • Electrical Engineering Technology Commission Scolaire de la • Électricité d’entretien www.csaffluents.qc.ca Commission Scolaire Beauce-Etchemin • Électricité (Nouvelle version) • Électricité (Nouvelle version) Sault College de Rouyn-Noranda 1925, 118e Rue P.O. Box 60 70, rue des Oblats Est Saint-Georges, QC G5Y 7R7 Commission Scolaire Commission Scolaire des Chênes Sault Ste Marie, ON P6A 5L3 Rouyn-Noranda, QC J9X 5C9 (418) 226-2620 de la Région-de-Sherbrooke 205, rue Saint-Édouard (705) 759-6774 (819) 762-8161 www.csbe.qc.ca 2955, boul. de l’Université Drummondville, QC J2B 6X1 www.saultc.on.ca www.csrn.qc.ca • Électricité de construction Sherbrooke, QC J1K 2Y3 (819) 478-6700 • Industrial Electrician Apprenticeship • Électricité de construction • Électricité d’entretien (819) 822-5533 www.csdeschenes.qc.ca • Electrical Apprenticeship (Construction and Maintenance) • Électricité d’entretien • Électricité (Nouvelle version) www.csrs.qc.ca • Électricité d’entretien • Electrical Engineering Technician/Technology (Process • Électricité (Nouvelle version) • Électricité (Nouvelle version) Automation) • Electrical Engineering Technician (Power Generation) • Electrical Technician (Process Automation/Trades Option)

Sheridan Institute of Technology and Advanced Learning 1430 Trafalgar Road Oakville, ON L6H 2L1 (905) 845-9430 FUTURE PROOF www1.sheridaninstitute.ca • Electrical Apprenticeship (Construction and Maintenance) • Industrial Electrician Apprenticeship • Pre-trade Electrician (Post-Secondary) WORRY FREE St. Clair College 2000 Talbot Road West Windsor, ON N9A 654 TrustTrust netnetSELECT™SELECT™ by Hubbell to proviprovidede (519) 966-1656 www.stclaircollege.ca thethe infrastructure that supports the hihighestghest • Electrical Techniques speedspeespeeed voicvoice/datae/data connections for computerscomputers,, • Electrician Apprenticeship (Construction and Maintenance) telephone,telep entertainment, security and • Industrial Electrician Apprenticeship more.mor For 120 years, Hubbell has set the standardstan for the most rigorous industrial and St. Lawrence College commercialcom devices. Now, we’ve put all that 100 Portsmouth reliabilityrelia to work – with netSELECT™, the Kingston, ON K7L 5A6 mostmos advanced communication products on (613) 544-5400 thethe market. Our products are of the highest www.sl.on.ca quality,qua install easily, work safely and operate • Electrical Technician • Electrician (Construction and Maintenance) withwith true “green ef ciency”. • Industrial Electrician Apprenticeship BuildBuil on your reputation of excellence – withwith netSELECT™ by Hubbell. QUEBEC Aviron Québec, Collège Technique 270, boul. Charest Est Quebec, QC G1K 3H1 (418) 529-1321 www.avironquebec.com • Électricité de construction

Commission Scolaire Crie 282, rue Principale, C.P. 1210 Baie-du-Poste, QC G0W 1C0 (418) 923-3347 www.cscree.qc.ca • Électricité de construction

Commission Scolaire de Kamouraska – Rivière-du- Loup 464, rue Lafontaine Rivière-du-Loup, QC G5R 3Z5 (416) 862-8201 www.cskamloup.qc.ca • Électricité de construction • Électricité d’entretien • Électricité (Nouvelle version)

Commission Scolaire de L’Estuaire 771, boulevard Joliet Baie-Corneau, QC G5C 1P3 (418) 589-0813 www.csestuaire.qc.ca • Électricité d’entretien • Électricité (Nouvelle version) www.hubbellonline.comwww

Hubbell_EB_Aug08.indd 1 www. mag.com • september7/31/08 2008 12:36:02 • 13 PM EB’s guide to Canadian institutions offering electrical training

Commission Scolaire • Électricité de construction www.csdufer.qc.ca www.csmb.qc.ca Institut technique Aviron de Montréal des Hautes-Rivières • Électricité (Nouvelle version) • Électricité de construction • Électricité de construction 5460, avenue Royalmount 210, rue Notre-Dame • Électricité (Nouvelle version) • Électricité d’entretien Ville Mont-Royal, QC H4P 1H7 Saint-Jean-sur-Richelieu, QC J3B Commission Scolaire des • Électricité (Nouvelle version) (514) 739-3010 6N3 Sommets Commission Scolaire www.avirontech.com (450) 359-6411 449, rue Percy du Val-des-Cerfs Commission Scolaire • Électricité de construction www.csdhr.qc.ca Magog, QC J1X 1B5 55, rue Court, C.P. 9000 Marie-Victorin • Électricité d’entretien (888) 847-1610 Granby, QC J2G 9H7 13, rue Saint-Laurent est ATLANTIC CANADA • Électricité (Nouvelle version) www.csdessommets.qc.ca (450) 372-0221 Longueuil, QC J4H 4B7 Academy Canada • Électricité d’entretien www.csvdc.qc.ca (450) 670-0730 postes 2127/2128 37-45 Harding Road Commission Scolaire • Électricité d’entretien www.csmv.qc.ca St. John’s, NL A1C 5R4 des Navigateurs Commission Scolaire du • Électricité (Nouvelle version) • Électricité de construction (709) 722-9151 1860, 1ère Rue Chemin-du-Roy • Électricité (Nouvelle version) www.academycanada.com Saint-Romuald, QC G6W 5M6 1515, rue Sainte-Marguerite, Commission Scolaire Kativik • Electrical Apprenticeship (Block two, three, (418) 838-8350 C.P. 100 9800, boul. Cavendish, suite 400 Commission Scolaire four) www.csnavigateurs.qc.ca Trois-Rivières, QC G9A 5E7 Saint-Laurent, QC H4M 2V9 René-Lévesque • Pre-employment Electrician (Construction/ • Électricité de construction (819) 379-5989 poste 311 (514) 482-8220 145, avenue Louisbourg, Industrial) • Électricité (Nouvelle version) www.csduroy.qc.ca www.kativik.qc.ca C.P. 610 • Électricité de construction • Électricité de construction Bonaventure, QC Cape Breton University Commission Scolaire des • Électricité (Nouvelle version) G0C 1E0 Glace Bay Highway Portages-de-l’Outaouais Commission Scolaire (418) 534-3003 P.O. Box 5300 225, rue Saint-Rédempteur Commission Scolaire du Fer Marguerite-Bourgeoys www.cs-renelevesque.qc.ca Sydney, NS B1P 6L2 Gatineau, QC J8X 2T3 30, rue Corneau 1100, chemin Côte-Vertu • Électricité de construction (902) 539-5300 (819) 771-4548 Sept-Îles, QC G4R 4N2 Saint-Laurent, QC H4L 4V1 • Électricité (Nouvelle version) www.cbu.ca www.cspo.qc.ca (418) 964-2741 (514) 855-4500 • Electrical Engineering Technology (Instrumentation and Controls)

College of the North Atlantic 432 Massachusetts Drive P.O. Box 5400 Stephenville, NL A2N 2Z6 (709) 643-7701 www.cna.nl.ca • Electrical Apprenticeship • Electrical Engineering Technology (Industrial Control and Power & Controls Co-op) • Pre-employment Electrician (Construction/ Industrial)

Holland College 140 Weymouth Street Charlottetown, PE C1A 4Z1 (902) 566-9600 www.hollandc.pe.ca • Industrial Electrical Technician (Diploma) • Electrical Construction Wiring (Certificate)

New Brunswick Community College P.O. Box 6000 470 York Street Fredericton, NB E3B 5H1 (506) 453-2597 www.nbcc.ca • Electrical Engineering Technology (Industrial Electronics, Alternate Energy, Telecommunications, Electronics Design and Embedded Systems) • Pre-employment Electrical Certificate

Nova Scotia Community College 5685 Leeds Street P.O. Box 1153 Halifax, NS B3J 2X1 (902) 491-6722 www.nscc.ca • Pre-apprenticeship Electrical (Construction and Industrial Certificate/Diploma • Electrical Apprenticeship (Construction and Industrial) • Electrical Engineering Technology • Electronic Engineering Technology/Technician

THE TERRITORIES Aurora College 5004 – 54th Street Northern United Place P.O. Bag Service 9700 Yellowknife, NT X1A 2R3 (867) 920-3030 www.auroracollege.nt.ca • Electrical Apprenticeship (Up to 3rd year)

Yukon College 500 College Drive P.O. Box 2799 , YK Y1A 5K4 (867) 668-8710 www1.yukoncollege.yk.ca • Pre-employment Electricity (Construction/ Industrial)

Wago_EB_Sept08.indd 1 8/18/08 4:22:43 PM 14 • september 2008 • www. mag.com Counter Intelligence

Fuel for a leaner operation By Oliver Post

verybody is concerned about the cost of getting things to becoming a leaner, more efficient distribution organiza- I offer this without criticism, as it’s really just a consequence from one place to another these days. tion involves reducing waste in your organization by marry- of the multi-faceted nature of what a distributor offers, and E And I mean everybody: from the individual staring at ing technology with process changes. the fact that different customers value different things. Still, the gas pump and wondering whether he needs to take out Most importantly, achieving a leaner organization can it evokes some valid questions. What is your position in the a loan to fill his SUV to the distribution executive trying to make it possible to increase profitability or, in a market with marketplace relative to your competition? Are you quicker figure out how to deal with fuel surcharges from suppliers growing costs, maintain it without having to increase pricing with your quotes? Are they better presented and more accu- and still be competitive in his marketplace. pressure on customers. rate? Are you shipments the best, most accurate and with the Whether you’re talking about getting salespeople to custom- The benefits can be considerable, he says. fewest items on backorder? Are your people the friendliest and ers or entire supply shipments to a jobsite, the cost of transpor- Waste is reduced, and so are errors. The basic foundation of most knowledgeable? Do you have the best location? tation has become a major concern for the supply chain. lean operations is continual improvement, so a lean distributor You simply do not want to mess up those things that are Unless you’re with one of the lucky few businesses that is always getting better, too. The result, he says, is an improve- core to your value in the eyes of your customer, but you will can raise prices with impunity (that’s a little joke), you are ment in operational profitability from around 20% to 30%. probably agree that—in a world of increasing costs—you going to be looking for ways to maintain your profitabil- For many distributors, that can mean added resources for need to make some changes. And you need to have the right ity... or at least curtail the impact of these changes on your investing in customer service; perhaps and increased ability information systems, inventory control and ordering to put bottom line. to carry inventory, or more staff at the desk or, possibly, add- the potential of your human resources to its best use. There are, of course, a few simple ways to reduce your ing a delivery vehicle. Daneshgari suggests a host of questions that can be boiled costs—cut staff, reduce delivery and/or inventory—but the But the move toward a leaner organization has to be down to these three: trick is being able to reduce your costs without undermining executed carefully. Before you make changes, you have to • What do we do? the very value your business brings to its customers. answer some important questions about your position in • What does it cost? In this context, an over-simplified approach just won’t do. the marketplace; specifically, about the services or products • How can we do it better? You cannot slash your way to a better business model. you offer that keep your customers To his credit, he recognizes the difficulty in analyzing an coming back. operating business in totality, and suggests a method of tak- Slashing not the answer ing just bite-sized pieces for review and improvement. Many manufacturers learned this lesson a couple of decades It begins by identifying an issue and deciding whether its ago when the push for ‘lean manufacturing’ was just enter- impact can be measured, then deciding whether it’s impor- ing the lexicon. Cut staff. Outsource everything. Stick to tant. When it is, a cross-functional team is formed to opti- your core competencies. Automate. mize that process. And you test the solution to see whether Many of them found out the hard way that they had cut it works before implementation. too deeply, and so eliminated their capability to perform Daneshgari calls this “Strategic Breakthrough Process in a changing market. Some of them discovered they had Improvement (SBPI)”, which sounds pretty important and outsourced too much, putting themselves at the mercy impressive, but it really just points to the of a market competing for the very supplies importance of a team approach toward and manufacturing capacity they needed implementing change. to exist. A collective approach is important for The common thread among most of the another reason: it helps avoid suspicion in failed attempts was an over-reliance on a sim- the rank and file, which could undermine your plistic solution or single technology. At the time, initiative. one automation system supplier put it best, say- Getting back to the early days of automation, ing when you don’t get your process and quality for example, one manufacturer wasted a lot of right, automation will just help you make more money installing, then replacing, machine vision lousy parts faster and cheaper than before. inspection systems because workers thought the Many companies, however, did get it right; ‘cameras’ were pointed at them and proceeded they learned there had to be a balance between to reengineer them at the end of a baseball bat. changing the way they did things and changing For that company, it was a hard reminder of the what they did. importance of the human factor. Learning to be leaner, not weaker While I’m certain none of your staff would take Many distributors find themselves now dealing with that approach, keeping them informed and involved precisely that question but, unlike manu- are the keys to success. Owners and managers facturing—where the quality and need to be involved, too. cost of widgets being produced Simply put, when you want to is somewhat easy to track— be a lean machine, you need to do monitoring the impact of it as a team. changes in distribution is not so easy. Virtually every distributor I have ever spoken with tells me Dr. Perry Daneshgari, CEO and president of the con- the reason customers keep coming back is the “service”, but Oliver Post can be reached at [email protected]. “Lean Operations sultancy MCA Inc. (and co-author of the book “Lean when I press them to explain what that “service” entails, they in Wholesale Distribution” is published by the National Association of Operations in Wholesale Distribution”), says that the road struggle to define it. Wholesaler-Distributors (NAW) Institute for Distribution Excellence.

is proud to sponsor EB’s Counter Intelligence section phone: [800] 661 2461 • www.hellermann.tyton.com/canada0804/

HT_banner_EB_May08.indd 1 4/7/08 12:14:47 PM When your reputation is ON THE LINE... trust Scepter!

When you have an important job on the line, you know you can depend on the real deal – Scepter products. Over the years, professionals everywhere have trusted Scepter, There are over and your loyalty has made Scepter synonymous with quality, service and innovation. So come and “scelebrate” on us. Between July 5th and October 3rd, you can enter for your 100 valuable prizes chance to land a fantastic deep-sea fi shing adventure in Florida. Think of it as our way of saying thanks. to be won!

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IPEX_DPS_EB_Aug08.indd 1 7/14/08 11:51:47 AM When your reputation is ON THE LINE... trust Scepter!

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L WIN a Florida Fishing Adventure! Grand Prize! You and 3 friends could be jetting to Miami, Florida for a full day of deep-sea fi shing on a 50-foot luxury charter. Prize includes fl ights, 2 nights of luxury accommodations and all meals.

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Every week 1 entrant will be the lucky winner of a Pentax E Optio W60 camera. This camera is built for the extremes. It’s waterproof and dustproof, making it the perfect camera for anyone with an active lifestyle! E Win 1 of 10 Sony PlayStation 3 40GB systems, complete with a copy of the Rapala Fishing Frenzy game! With your hands on authentic gear, you will feel like you have an actual rod in your D hands as you cast, jig and reel in fi sh. This is your chance to battle for your favourite E trophy fi sh without ever stepping off the dock. L For full contest details and to enter online go to: www.ScepterReelDeal.ca To mail in your entry for the Grand Prize please print you name, address and daytime phone number on a plain piece of paper and mail it to: Scepter Reel Deal Contest, 2441 Royal Windsor Drive, Mississauga, Ontario L5J 4C7 The Right Gear for the Job We pioneered PVC pipe more than 50 years ago. And with your ongoing feedback, the Scepter line of rigid conduit pipe and fi ttings manufactured today by IPEX has grown right along with you. The result is the most complete range of electrical products in North America. Why do contractors choose Scepter more than any other PVC system? Because along with the superior performance selection comes a coast-to-coast network of IPEX sales specialists dedicated to ensuring every job you do turns out right. We’ve learned the strongest connections are built on trust.

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IPEX_DPS_EB_Aug08.indd 1 7/14/08 11:51:47 AM Hiring the right person to create memorable customer experiences By Jeff Meyers

hen you’re hiring a frontline service professional (both 2. Empathy customer service rep and technician) who will be the 3. Ego drive Wone who creates the memorable customer experiences that drive sales, you want to seek out a candidate with a natural Ego strength talent for nurturing relationships; one who understands that A candidate possessing strong ego strength has a competence selling is about discovering and filling a need. that emanates from self-esteem and possesses a good sense of Coupled with strong training in frontline service, we should self (which includes knowing his strengths and weaknesses). A look for three particular attributes—commonly referred to as person with this quality demonstrates positive emotions with the Three ‘E’s—during our frontline personnel hiring process regard to courage, resilience, confidence, persistence, creativity to ensure long-term success in creating good customer experi- and risk-taking. He is able to approach strangers, and willing to ences while offering electrical services: explore new possibilities when facing challenges or problems. 1. Ego strength

Empathy An empathetic person is good at seeing the custom- er’s point of view because he’s not focused solely on himself. This candidate gets along easily with others, and views the sale as more than a transaction and the customer as more than an account number.

Ego drive This attribute enables your frontline service people to ‘make it happen’ for the customer because they have and display the energy to make it all happen. With a “Can do!” attitude, they make it a habit to do what others consider to be a hassle, and are will- ing to go the extra mile (despite any traffic on the Get the benefi ts extra mile). These candidates seek out challenges and see a “No” from a customer as an opportunity of PQ4 rather than an obstacle. Find it. Fix it. Fast. Putting it all together PQ Analyzers Enjoy the power of four tools in one with the When interviewing for a frontline service position, new Fluke 345 Power Quality Clamp Meter. your questions should revolve around things like With the Fluke 345, you get all the function and favourite job, greatest strength, how to handle an performance of a power analyzer, power quality upset customer and turn him into a ‘cheerleader’ logger, clamp meter and electrical monitoring customer, and so on. The right candidate’s replies tool in one easy-to-handle device. will reflect the Three Es above. The hardest to determine—as well as the most • Bright colour power meter display for harmonic important part of the hiring process—are the spectrum analysis ‘people’ skills each candidate brings to the job. Power Loggers • Low pass fi lter removes high frequency noise Every candidate wears a ‘mask’ of some kind during • High EMC design for troubleshooting power the interview, but a good interviewing and selecting quality on switching loads process will uncover the masked candidate’s true • Hall Effect clamp meter design enables dc identity and, further, help you determine whether current measurement without breaking the a match exists between the individual and the job. circuit By understanding the applicant’s personality style, values and motivations, you’ll improve your hiring • Internal PQ analyzer memory allows long-term and selecting process. PQ logging to spot trends and/or intermittent Pre-employment profiles are an important aspect problems PQ Recorders of the hiring process for a growing number of employers. With behavioural assessment and per- For more information call 800-36-FLUKE or visit sonality profile tools at your disposal, you can get www.fl ukecanada.ca/PQ4. a better idea of how a person would interact with customers, coworkers and direct reports. These Fluke. Keeping your world tools provide an objective analysis of a candidate’s up and running.™ behaviours and attitudes, which would otherwise be left to subjective judgment. Remember: your frontline creates your bottom PQ Loggers line, so hire the best. Take your time and limit your interviews to those candidates displaying the Three Es. They are the ones who will help you build your Visit Visit the resources centre under support company one customer experience at a time. at www.fl ukecanada.ca to download any Rugged and reliable of the following power quality measurement Jeff Meyers started in the industry as an electrical engi- application notes from Fluke’s free library: neer, then owned his own independent electrical business analyzers, recorders and before owning a Mr. Electric franchise. He was appointed to • Power Quality Analyzers for troubleshooting tools. Electricians regional manager for Mr. Electric and later joined corporate All in the Fluke family. • Power Quality Troubleshooting headquarters as vice-president of operations in 2003. He • Power Related Topics & then served as COO, managing the franchise support staff Parameters and serving as an advisor for the brand’s national and international franchise owners. Last year he was named president of Mr. Electric Corp.

Fluke_1_EB_March08.indd 1 2/11/08 10:07:55 AM 18 • september 2008 • www. mag.com YOUR VEHICLE IS YOUR BUSINESS That’s why we created the GM Business Choice Program. Designed specifically for small business owners like you, it offers four different incentive packages to help get your fleet work-ready. All you have to do is choose the option that best suits your daily business needs and we will service it personally. A B C D $2807 $750 $500 $1000 In Equipment Commercial Upfit Home Depot DeWALT from Vanteriors* Cash Back Gift Card Tool Packages

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GM_EB_Aug08.indd 1 6/30/08 9:20:21 AM Trucks for LOWEST the trade COSTNM CABLE CONNECTORS Convenient, secure truck boxes Patented Knaack’s Weather Guard hi-side truck boxes provide a secure, durable and convenient tool storage above the bed of your truck. They’re equipped with a three-point latching system NM94 1/2" securing each side of the box, a strong seal NM95 3/4" and a large, stainless steel D-handle that NM96 1" allows for easy opening and locking, even when wearing gloves. • Listed for The picture frame body design comes 1 or 2 cables with an extra-large opening and sturdy, • Fast, easy installation adjustable legs, as well as adjustable doors • Snaps into k.o. with from 90° to 180°. Boxes are equipped with light finger pressure full weather stripping and close-tolerance door flanges, protecting contents from both • Smooth cable insertion the elements and vandals. They also boast • Holds wires secure – Photos © 2008 Ford Motor Co. and Wieck Media Services Inc. full-length staked piano hinges and aircraft- exceeds UL pullout tests Ford Transit Connect taps global product strengths rated type cables that connect the doors to THE BLACK BUTTON® the full-length reinforcement channel on the Purpose-built for small busi- front air bags and an array of security features, including a lock- truck box body. Inc. Industries, © Arlington DELIVERS SPEED ness owners, the European- able hood. Finally, the company says the vehicle should provide Hi-side boxes are designed to fit all full & PERFORMANCE! engineered Ford Transit a low cost of ownership, from lower fuel costs to powertrain and compact pickups, but can also be used Connect is a versatile com- durability. on flat-beds. They range in capacity from Arlington 800/233-4717 • www.aifittings.com pact van offering a fuel-effi- Transit Connect has dual sliding side doors and 180º-open- 5.6 to 21.4 cf and are available in 16 heavy- cient alternative to full-size ing rear doors, making cargo area access convenient. Meantime, gauge, diamond-plate aluminum models and commercial vans. With its standard, 2.0L, four-cylinder engine its front doors have large openings to make getting in and 11 heavy-gauge steel models (with alumi- and automatic transmission, the vehicle delivers fuel economy out easy. For its size and maneuverability, the vehicle’s cargo num doors). For additional storage area, estimated at 19 mpg in the city and 24 mpg on the highway. capacity is 143 cf; it can accommodate loads up to 6.5-ft long Super-Side truck boxes are available. LOW VOLTAGE Transit Connect handles and performs like a car and offers and 4.7-ft wide. And its height makes it ideal for tight parking NEW SIZES ARLINGTON’S 2 ® car-like fuel economy, interior comforts and safety features. garages with limited-height clearances, getting in and out of MOUNTING BRACKETS NEWEST SNAP IT ! “It drives like a car, works like a van and is engineered to be garages with as little as 6 ft, 8 in. clearance. as tough as a truck,” said Rob Stevens, chief engineer of the “Transit Connect can swallow far more cargo Just for CLASS 2 LOW VOLTAGE WIRING vehicle in the United States. than its users might think,” said Len Deluca, It was built around the following key attributes: to boast director of Ford Commercial Trucks. Use Arlington’s non-metallic class-leading cargo area functionality and versatility; to display Straight and square side walls also mean mounting brackets to Arlington’s new 3810AST, 4010AST install Class 2 wiring – and Duplex Snap2It® fittings were high durability through the use of thick, high-strength steel business on the outside, as they provide and to seat wall plates flush 4-gang LV4 designed and improved with you and a reinforced body shell with partial double-skin sides and good positioning for commercial branding with the mounting surface. twin-side cross members; and a responsive and fuel-efficient logos and messages. Inside, storage sys- in mind. powertrain. Also important were high levels of security and tems can make Transit Connect ideal for In addition to our single gang LV1 – We now have two, three and • Installation is easier – safety, with a rigid body structure, side impact protection, dual specific businesses. four-gang styles and the round LVR1! at the same price They cost the same and cable 3810AST For existing construction, our installation is just as fast as our low-voltage mounting brackets... 38AST and 40AST fittings. 3-gang • Adjust to fit 1/4" to 1" LV3 But now it’s easier to snap cables thick drywall, wallboard onto the fitting then into the box! or paneling – LVR1 fits up to 1-1/2" thick surfaces • Widest total cable ranges For cables 14/2 to 10/4. • Install faster, and cost less • Widest variety of cables than metal NEW! 2-gang For AC, MC, HCF, MC continuous LV2 4010AST corrugated aluminum cable, and Southwire’s MCAP™ and Try LVR 1 AP for smoke detector HCF MC cables. installations • Super-secure installation Round LVR 1 The angled clip locks down on the MC cable so there’s no chance of pullout!

SECURE • Cable is removable HOLD. Just loosen the screw on top. “Wings” flip up and hold secure when Mounting Screws Ship fully assembled, are tightened EASY CABLE ready to use!

Screw holds clip permanently Recessed INSERTION. in place. Loosen to Screw Hole remove cable seats wall plate flush with Angled, two-prong clip wall surface locks down on cable Single-gang NEW! LV1 DUPLEX Insulated Thin 404010AST throat

Front Lip (& 383810AST) seats better � on drywall 4010AST Exploded view Oval Hole allows for final shifting & straightening of device

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©2006 Arlington ©2006 Industries, Inc. Our new fittings install just as fast, and cost the same as our 38AST and 40AST fittings – but inserting cable is a lot easier! Patented Patent pending Arlington Hammond_EB_June08.indd 1 6/17/08 2:07:39 PM Chess_EB_June08.indd 1 5/27/08 10:35:03 AM Arlington 800/233-4717 • www.arlnew.com 800/233-4717 • www.aifittings.com • Fax 570/562-0646 20 • september 2008 • www. mag.com

Arlington_EB_Sept08.indd 1 8/25/08 12:43:03 PM LOWEST COSTNM CABLE CONNECTORS

Patented

NM94 1/2" NM95 3/4" NM96 1"

• Listed for 1 or 2 cables • Fast, easy installation • Snaps into k.o. with light finger pressure • Smooth cable insertion • Holds wires secure – exceeds UL pullout tests THE BLACK BUTTON®

© Arlington Industries, Inc. Industries, © Arlington DELIVERS SPEED & PERFORMANCE!

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LOW VOLTAGE NEW SIZES ARLINGTON’S 2 ® MOUNTING BRACKETS NEWEST SNAP IT ! Just for CLASS 2 LOW VOLTAGE WIRING

Use Arlington’s non-metallic mounting brackets to Arlington’s new 3810AST, 4010AST install Class 2 wiring – and Duplex Snap2It® fittings were and to seat wall plates flush 4-gang LV4 designed and improved with you with the mounting surface. in mind. In addition to our single gang LV1 – We now have two, three and • Installation is easier – four-gang styles and the round LVR1! at the same price They cost the same and cable 3810AST For existing construction, our installation is just as fast as our low-voltage mounting brackets... 38AST and 40AST fittings. 3-gang • Adjust to fit 1/4" to 1" LV3 But now it’s easier to snap cables thick drywall, wallboard onto the fitting then into the box! or paneling – LVR1 fits up to 1-1/2" thick surfaces • Widest total cable ranges For cables 14/2 to 10/4. • Install faster, and cost less • Widest variety of cables than metal NEW! 2-gang For AC, MC, HCF, MC continuous LV2 4010AST corrugated aluminum cable, and Southwire’s MCAP™ and Try LVR 1 AP for smoke detector HCF MC cables. installations • Super-secure installation Round LVR 1 The angled clip locks down on the MC cable so there’s no chance of pullout!

SECURE • Cable is removable HOLD. Just loosen the screw on top. “Wings” flip up and hold secure when Mounting Screws Ship fully assembled, are tightened EASY CABLE ready to use!

Screw holds clip permanently Recessed INSERTION. in place. Loosen to Screw Hole remove cable seats wall plate flush with Angled, two-prong clip wall surface locks down on cable Single-gang NEW! LV1 DUPLEX Insulated Thin 404010AST throat

Front Lip (& 383810AST) seats better � on drywall 4010AST Exploded view Oval Hole allows for final shifting & straightening of device

38AST

©2006 Arlington ©2006 Industries, Inc. Our new fittings install just as fast, and cost the same as our 38AST and 40AST fittings – but inserting cable is a lot easier! Patented Patent pending Arlington Arlington 800/233-4717 • www.arlnew.com 800/233-4717 • www.aifittings.com • Fax 570/562-0646

Arlington_EB_Sept08.indd 1 8/25/08 12:43:03 PM Trucks for the trade

Zero-emission truck with two-tonne payload United Kingdom-based Modec has produced an electric truck that generates zero emissions and is virtually silent. Two battery packs are available: Zebra batteries perform at an average range of 100 miles while Li-ion batteries perform at an average range of 60 miles—both at their maximum speed of 50 mph—carrying a two- tonne payload on a single overnight charge. Equipped with 17.5-in. wheels and a motor that delivers 102 hp and a maximum torque of 221 lb-ft, this vehicle was designed to be an efficient, environmentally friendly commercial vehicle. It boasts a turning circle of 36 ft, 4400-lb cargo capacity and a maximum payload of 5500 lb. Steering is electro-hydraulic power assisted and standard brak- ing includes ABS, EBD and regenerative braking, keeping you in control even in poor road conditions. Standard features include bounce-back body panels, a rear cab door, iButton entry that prevents the vehicle from moving unless the driver is seated and customized seating. Modec is available in three lengths (230.7 in., 250.4 in. and 270.1 in.) based on two extended rear overhangs of 19.7 in. or 39.4 in., and has a 141.7-in. wheelbase. The steel, ladder-frame chassis is customizable, allowing the load area to be used for a variety of applications. Modec is also available in drop-side or box van versions.

Enhance the mobile workspace—no strings (or wires) attached Increase mobile workspace efficiency with eCoupled tech- nology—wireless power that eliminates power cords and battery chargers on the jobsite. Leggett & Platt Commercial Vehicle Products is integrating this technology into its vehi- cle interior shelving systems, rugged docking stations and vehicle mounts, and hopes to have it ready for the market by 2009. “Wireless power simplifies on-the-road charging maintenance for the commercial truck industry by eliminating the need for portable charging devices and electrical outlets,” said Ross Haith, group vice- president sales and marketing for Leggett & Platt. Wireless power uses inductive coupling to transfer energy from Leggett & Platt’s commercial charging surfaces to any eCoupled- compatible device. Coils strategically placed in the surface areas adapt eCoupled technology’s operation to match the needs of the devices it powers. The eCoupled surface communicates with a device to determine, not only its power needs, but also battery life and charging life cycles. This two-way communication keeps devices running at peak efficiency. Once placed on an eCoupled-enabled surface, devices charge at a rate comparable to traditional power sources. Additionally, Leggett’s commercial surfaces with eCoupled technology boast they can charge multiple devices—regardless of varying voltage requirements—at 98% efficiency.

NFLD: (709) 753-6685 Ontario: (514) 333-8392 Alberta: (800) 263-2684 NS & PEI: (902) 450-5155 Manitoba: (204) 694-0000 BC: (604) 882-8488 NB: (506) 862-1515 Saskatoon, SK: (306) 244-7272 U S A: (514) 333-8392 Quebec: (514) 333-8392 Regina,SK: (306) 771-2500

PowerSurvey_EB_May07.indd 1 5/10/07 3:18:53 PM 22 • september 2008 • www. mag.com F:7E7 I;>> BG>> 7H7DKF:;@9 8DA? # FA #"""">4E 

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Maxis_EB_Jan08.indd 1 12/19/07 11:33:27 AM Powering a green facility with grid-tie solar technology

Constructed largely from local recycled and renewable materi- The Canfield building’s rooftop solar power als, the $53.8-million Jean Canfield Building uses rainwater system consists of an array of 539 solar to reduce water requirements, controls room temperatures modules with a combined surface area of through chilled or heated slabs, provides natural ventilation about 636 sq. m. Working in conjunction through a system of windows and an atrium exhaust, and with the rooftop system, South-facing solar offers natural and reflected light wherever possible with user- shades add another 11.5 kW to the 100 kW adjustable lighting levels. Furthermore, its grid-tie solar power produced by the rooftop array. system generates up to 111,000 watts of electrical power.

ack in the spring, Public Works and Government Services Canada (PWGSC) celebrated the Bopening of the Jean Canfield Building in Charlottetown, P.E.I., declaring it “one of the most environmentally friendly buildings ever constructed by the Government of Canada”. Based on the impres- sive list of environmental technologies integrated within, it’s easy to see why. Constructed largely from local recycled and renew- able materials, the $53.8-million facility uses rainwater to reduce water requirements, controls room tempera- tures through chilled or heated slabs, provides natural ventilation through a system of windows and an atrium exhaust, and offers natural and reflected light wherever possible with user-adjustable lighting levels. A commitment to sustainable development was equipped with a grid-tie solar power system that ranks To help increase efficiency and reduce energy costs, a Located on a Brownfield lot and named after Ella Jean among Canada’s largest. grid-tie solar power system generates up to 111,000 watts Canfield, the first female member of The Island’s Legislative Designed and provided by Carmanah Technologies of of electrical power. All of this environmentally friendly Assembly, the building was designed to minimize any negative Victoria, B.C., the building’s rooftop solar power system technology is housed within a four-storey, 500-person impact on the environment while maximizing operational effi- consists of an array of 539 Sanyo solar modules with a com- structure that blends traditional styling with a modern ciency—both during the construction process and throughout bined surface area of about 636 sq. m. The array is mounted commitment to environmental efficiency. the facility’s daily operation. With this in mind, the building in a single plane, tilted 25° from horizontal on a freestanding

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Pamensky_EB_June07.indd 1 6/18/07 11:34:52 AM 24 • september 2008 • www. mag.com Reacquaint Yourself With A Quality Brand in Lighting

Ballastronix® products are available from electrical and lighting distributors across Canada Contact your local sales agent. Visit our website to find an agent near you. VentureLighting.com/Canada

VLC-0004A5-0708 © 2008 Venture Lighting International.

Venture_EB_Aug08.indd 1 7/14/08 9:02:08 AM custom steel support structure designed by SCL Engineering on environmental conditions as well as energy generation, the of Charlottetown, and fabricated and erected by MacDougall DAS provides all the information needed to ensure the system Steel of Borden, P.E.I. is performing optimally. An additional system of solar shades installed along three Using the Web-based monitoring system, visitors and of the building’s four floors generates power while protecting employees can view the system’s energy generation perfor- South-facing offices from the heat and glare of direct sunlight. mance as real-time or historical data from a display screen in Working in conjunction with the rooftop system, the solar the lobby. The display presents the building’s energy informa- shades add another 11.5 kW to the 100 kW produced by the tion in a graphical format, along with a constantly updating rooftop array. summary depicting the equivalent amount of greenhouse Throughout the day, the photovoltaic modules convert the gases avoided. sun’s energy to direct current (DC), which is then converted With this reference tool, viewers can easily monitor the to alternating current (AC) by the system’s SatCon AE-100 performance of the building’s solar power system at any time... inverter. The inverter provides three-phase electricity at 575 especially useful for facility management personnel, system VAC, 60Hz in a three-wire configuration (like that supplied technicians or anyone evaluating the benefits of a grid-tie solar sets the amount of power drawn from the grid, reducing by the utility) to be used throughout the building. power system. This visual representation is also useful as an the building’s dependence on the electrical utility and To help track the amount of energy generated by the solar educational tool, illustrating how renewable energy can help helping keep monthly power bills as low as possible. power system, a Web-based data acquisition system (DAS) reduce energy consumption, conserve natural resources, save According to Ron St. Onge, project manager with from Fat Spaniel Technologies monitors the system’s perfor- money and minimize the production of greenhouse gases. PWGSC, the grid-tie solar power system supplies about mance and provides real-time updates of the energy produced. 8-10% of the building’s electrical requirements, helping While tracking voltage, current and power from the solar The benefits of a solar power solution to keep demand—and electricity bills—under control. array, the DAS also reports on environmental conditions, Complementing the Canfield building’s primary electricity Other benefits include the shared knowledge that such as the level of available sunlight, temperature of the solar supply, the grid-tie solar power system provides ongoing bene- this technology is helping the Jean Canfield Building cells, and ambient temperature on the rooftop. By reporting fits in many ways. Electricity derived from the sun’s energy off- set a new standard in sustainable development. “The building operators take pride in knowing the system is currently one of the largest roof-mounted arrays in Canada,” says St. Onge. “It requires virtually zero main- tenance and, aside from monitoring electrical produc- tion, it’s self-sufficient.” Also, the potential for significant savings extends well into the future; though electricity costs may rise, the sun’s energy remains a free and limitless resource, and with long-lasting components—including solar panels expect- ed to last 40 years or more—a solar power system offers an increasingly attractive long-term energy alternative.

Sustainable development and innovative design As one of the Government of Canada’s most environ- mentally friendly buildings to date, the Jean Canfield Building is a showcase of innovative design and efficient green technology. Currently registered with the Canada Too hot to handle. Green Building Council (CaGBC), the building is aim- ing for LEED Gold certification. Find it. Fix it. Fast. A widely accepted benchmark for the design, con- struction and operation of high-performance green The new Fluke 561 combines all the buildings, Leadership in Energy and Environmental temperature measurement functions you need Infrared Design (LEED) certification represents an independent thermometers in one easy-to-use tool – from non-contact verification of a building’s environmental responsibility, and contact to single-point laser sighting. healthiness and profitability. As a model of sustainable MIN, MAX and DIF temperature readings save development and innovative design, the Jean Canfield you time and effort by helping you identify Building is well positioned on all counts. Estimated to problems quickly, effi ciently and easily. be at least 55 percent more energy efficient than con- ventional buildings, this architectural achievement leads • Measure hot, moving, electrically energized by example in the drive to create healthier and more Thermal imagers and hard-to-reach objects instantly efficient environments in which to live and work. • Check motors, insulation, breakers, radiant heating, pipes, corroded connections and wires Questioning your • Use the pipe probe for superheat and sub-cooling contact measurements Shower Exhaust? • Compatible with industry-standard K-type thermocouple probes Lab-accuracy contact thermometers For more information call 800-36-FLUKE or visit www.fl ukecanada.ca/hot

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Aeroflo has the answers!

Visit the resource centre under support at The AeroLight Exhaust Grille combines a designer grille with a www.fl ukecanada.ca to download any of the dimmable 50 watt halogen lamp. Designed for mounting directly following temperature measurement application in a shower, the AeroLight provides elegant lighting, quiet opera- notes from Fluke’s free library: tion and superior ventilation when combined with either an AXC Rugged and reliable in-line or EXT external mount fan. • Fluke 570 Series Infrared temperature test tools. Thermometers Aeroflo offers a superior line of ventilation products and air • Non-contact temperature purification systems, providing .....better AIRFLOW by DESIGN!TM All in the Fluke family. measurements using IR thermometers • Using infrared thermometers for industrial maintenance Tel: 905-890-6192 Toll: 800-779-4021 Web: www.aeroflo.com

Fluke_2_EB_March08.indd 1 2/11/08 10:08:47 AM 26 • september 2008 • www. mag.com Aeroflo_EB_Sept08.indd 1 8/7/08 3:19:11 PM regional focus

Nova Scotia considers licensing construction electricians B.C. funds clean energy projects The Province of Nova Scotia has been seeking input from industry stakeholders on plans British Columbia is investing $25 million from its Innovative Clean Energy (ICE) Fund to introduce a licensing process for the construction electrician trade. into 15 clean energy projects throughout the province. In the proposed model, a certificate of qualification and licence will both be needed. “By delivering on this BC Energy Plan commitment, we’re leading the effort to meet Once a C of Q is received, it remains valid forever (similar to a high school diploma or our ambitious greenhouse gas emission reduction and clean energy targets,” says Richard university degree). However, permission to do work must be granted through the issuing Neufeld, the province’s energy, mines and petroleum resources minister. of a licence to practice the trade (similar to nurses and pilots). Among the successful applicants are these solar energy projects: The proposed process for obtaining a valid licence will require construction electricians • Solar canopy illumination system at the University of British Columbia (Burnaby) to meet current training and upgrading qualifications, which differs from the current to reduce lighting requirements and energy costs. process. This aspect will be clarified throughout the consultation process. Mark Parent, • Construction of the first full-scale assembly site for the SolTrak solar roofing system, minister of labour and workforce development, said these changes will ensure Nova to be followed by commercial deployment in Langley. Scotia’s tradespeople and consumers benefit from the highest standards possible when it • 75kW solar photovoltaic project on the T’Sou-Ke First Nation territory in Sooke. comes to safety requirements. Another call for applications ICE Fund applications is expected this fall. The new process for replacing renewals with licences may eventually affect all nine compulsory certified trades, specified under the Apprenticeship and Trade Qualifications Ontario invests in skills at post-secondary institutions Act. However, the concept is to pilot the system with construction electricians (along Ontario is investing $9.5 million to upgrade Confederation College’s equipment and pro- with oil burner mechanics). This model has been based on the certification and licensing vide new classroom space. The college will introduce new and expanded programs train model used for the gas fitter trade. nearly 300 more students for careers in the trades. The province is also investing $15.4 million in a major expansion to skilled trades train- Ontario executes workplace safety blitzes ing classroom space at Niagara College’s Welland campus, enabling it to welcome 730 more Ontario’s 430 full-time occupational health and safety inspectors are blitzing workplaces students and apprentices. to help eliminate specific hazards to health and safety; specifically, Ministry of Labour Finally, it’s investing $61.5 million in George Brown College for the construction of a inspectors are concentrating on workplaces with workers aged 24 and under, as well as new waterfront campus and to expand the Casa Loma and St. James campuses. This will those employing workers who are new to their jobs. provide more apprenticeship spaces and enable additional skilled trades training. “The blitz approach adds bite to our bark,” said labour minister Brad Duguid. “Workers have a right to come home each day to their families, safe and sound.” Trades school in Mission to receive addition The inspections and blitzes are a facet of the province’s four year plan, Safe At Work British Columbia and the Mission Board of Education are contributing a total of $7.2 million Ontario, launched in June. The plan empowers inspectors with more flexibility for con- toward a renovation and addition to the Riverside Trades, Training and Career Centre. ducting checks of workplaces with a higher-than-average potential for injuries. Among “Trades training is becoming increasingly popular in Mission,” said Maple Ridge-Mission the risk factors are injury rates and associated costs, a company’s workplace safety compli- MLA, Randy Hawes. “The renovation and addition will allow Riverside to accommodate ance history, and the presence of young workers. more students who are interested in pursuing careers in the trades once they graduate.” Future health and safety inspections will focus on the following: The centre will be relocated from its existing site to a school district maintenance facility. • September: Industrial workplace hazards that can cause workers to fall. (The province will fund about $5.2 million of the addition and renovations.) The scope of • November: Electrical hazards in industrial workplaces. improvements includes the design, renovation and a new addition to increase the school’s (In 2007, 20% of construction sector fatalities were related to electrical hazards.) capacity to 250 students. The construction is scheduled for completion next summer. • Early 2009: Construction site conditions that could cause workers to be struck by equipment.

Federal and territorial government invest in skilled trades for youth Skills Canada–Yukon will receive $250,000 in Youth Awareness funding from the Government of Canada and $78,908 from The Yukon Government to help promote skilled trades and technologies as a career option to youths. “Our economy is thriving, and The Yukon needs skilled workers to keep the territory strong,” said Patrick Rouble, The Yukon’s minister of education. “Skills Canada–Yukon helps attract fine young Yukoners to the trades, promotes excellence and encourages pride in work. By supporting Skills Canada Yukon, the Department of Education is investing in a bright future for The Yukon.” With this funding, Skills Canada–Yukon will participate in The Yukon and Canadian Skills Competitions, run the Whitehorse Skills Centre, develop skills clubs and present on skilled careers. SAFE Work campaign launched on The Rock The Government of Newfoundland & Labrador hopes its new social marketing cam- paign—SAFE Work—will raise awareness about the importance of workplace safety. It was implemented by the Workplace Health, Safety and Compensation Commission. “SAFE Work will enable the commission to better engage the public and move from raising awareness to putting forth a call for action,” said Shawn Skinner, minister of human resources, labour and employment. “The fundamental message being conveyed is that simple everyday actions undertaken in the workplace can prevent an injury.” The campaign complements existing commission prevention initiatives, including the employer incentive PRIME program, the CEO Leadership Charter and the injury pre- vention workshop series. The new social marketing campaign was developed in partner- ship with the Nova Scotia and Prince Edward Island worker’s compensation boards. “Workplace safety must be a top priority for all Newfoundlanders and Labradorians,” said Skinner. $45-million trades centre at Assiniboine A new $45-million trades centre will double apprenticeship opportunities at Assiniboine Community College (ACC). “This is an exciting time for Brandon and the province,” said Joel Ward, ACC presi- dent. “This facility will allow us to increase our enrolment and deliver specialized training for our industry partners.” Premier Gary Doer said the facility will be called the Len Evans Centre for Trades and Technology, in honour of the former MLA who represented Brandon East for 30 years. The centre will have the capacity to deliver apprenticeship and training opportunities to 1404 students—up from a current capacity of 627—including 500 new apprenticeship spaces. For the program “Common core/construction electrician”, this means an increase of available apprenticeship spaces from 72 to 192. The project is scheduled to be completed in time for the commencement of classes in September 2010.

IED_teaser1_EB_Aug08.indd 1 www. mag.com • September7/30/08 2008 11:27:07 • 27 AM LIGHTING Products

Pulse-start system Fluorescent sloped ceiling housings Environmentally friendly fluorescent Cooper Lighting boosts its line of Halo products Energy Star-compliant choices with Osram’s Octron 800XP XL and T8 Eco lamps new 6-in. aperture CFL sloped-ceiling can last up to 50% longer than most conven- housings. With electronic residential tional T8 lamps, says the company, adding they ballast, the H247ICAT version accommo- deliver higher initial and maintained light levels dates 26W, 32W or 42W CFLs and provides and improved colour rendition. The lamps are quick starts and flicker-free operation. The Outdoor LED area light available in 32W, 28W and 25W Supersaver H248ICAT1D version, meantime, allows GE’s outdoor LED area light versions. System choices include: higher light dimming down to nominally 15% with provides up to 60% energy levels, lower wattage systems or two-lamp systems two-wire fluorescent dimmers and standard savings, says the company, long (instead of three). The company’s Quicktronic two-wire+ground wiring. Designed for ceil- life and improved light-level and Powersense dimming ballasts operate linear ings with 2/12 to 6/12 pitches, the housings uniformity. The light features enhanced fluorescent T5 lamps over a wide dimming range. aim the light straight down. visibility and light quality by providing They are compatible with low-voltage controls, Cooper Lighting a comparatively higher colour tempera- power line dimmers and line voltage from 120V www.cooperlighting.com ture (5500K), a 70+ colour-rendering to 277V, simplify the installation process. Standard’s Pulsetek pulse-start system prom- index and a low-glare optical design. Osram Sylvania ises up to 100% longer lamp life and It can do this with lower lumens and www.sylvania.com improved lumen maintenance over tradi- considerable energy savings because tional metal halide lamps. The company also its optical design leverages the LEDs’ says these lamps provide more light while characteristics to deliver light precisely using less energy; up to a 50% improvement where it’s needed. The luminaire’s low in system lumens per watt compared to tra- glare and high uniformity promote ditional metal halides. The lamps are avail- improved performance in security cam- able in wattages ranging from 50 to 875. era operation. Standard Products GE Consumer & Industrial www.standardpro.com www.ge.com

calendar

Customer Appreciation BBQs Ideal Supply October 23, Woodstock, Ont. October 24, Listowel, Ont. Visit EBMag.com Visit www.idealsupply.com and click News/ Events and click Calendar to see an extensive list The Power Show 2008 (Electric Expo) of upcoming events. Independent Electrical Contractors (IEC)

T Electrix Learning Expo October 29-November 1 BE H E L R

British Columbia Electrical Association (BCEA) Atlanta, Ga., L

I E

! WILL BE W E TH October 1 B Visit www.ieci.org THERE! E L 2009 CE Code - CSA Z462 Conference Series R L

Vancouver, B.C. I E !

Canadian Standards Association (CSA) WILL BE W Visit www.bcea.bc.ca THERE! October 21-22, Edmonton, Alta. Construct Calgary and Home Builder October 27-28, Vancouver, B.C. & Renovator Expo November 5-6, Toronto, Ont. November 4-5 November 13-14, Winnipeg, Man. Calgary, Alta. November 25-26, Moncton, N.B. Visit www.constructcalgary.com Visit csa.ca/ceconference The NECA Show National Electrical Contractors Association (NECA)

T October 4-7 BE H Networking Luncheon E L Exiderdome (“A One-of-a-Kind Technology Exhibit”) R

Chicago, Ill. L Ontario Energy Network (OEN)

I E

! Siemens WILL BE W Visit www.necaconvention.org/2008 THERE! November 5 E TH E TH B B E September 23-24, Quebec City, Que. E L L R R

Toronto, Ont. L

L I E

I E

October 6-7, Halifax, N.S. ! W ! WILL BE WILL BE W Visit www.ontarioenergynetwork.org THERE! Visit www.exiderdome.ca THERE!

NELA on the Road (GE’s Lighting and Electrical Institute) Electrical Safety Technical and GE Consumer & Industrial Mega Projects Workshop ENEX08 (Energy Excellence 2008) IEEE Industry Applications Society October 7, Halifax E T September 23-24 E T B H B H E (Southern Alberta and Northern Canada E L R

L October 21, Quebec

R L Mississauga, Ont. I E

L

E

I ! Sections)

WILL BE W ! THERE!

Visit www.energyexcellence.ca WILL BE W City THERE! Visit www.nelaontheroad.com November 19-21 Edmonton, Alta. Visit www.ieee.org/estmp Trade Show & Convention Electrical/Automation Maintenance International Association of Electrical Inspectors & Engineering Conference (IAEI) Canadian Section and Ontario Chapter October 15 Construct Canada T BE H September 26-28 Sarnia, Ont. December 3-5 E L R

L

Toronto, Ont. Visit EBMag.com’s Calendar for details Toronto, Ont. I E ! WILL BE W Visit www.oel.org and click Events as they become available Visit www.constructcanada.com THERE!

28 • september 2008 • www. mag.com Products

Launch of new i-Series Clamp meters with extra-wide jaws surements are au- jpeg thermal images with radiometric data to thermal cameras Fluke’s 353 and 355 tomatically calcu- generate reports, analyze, and document find- FLIR just launched the True-rms 2000 A clamp lated from 1 µΩ ings. The Extech i5 features a focus-free lens, new i-Series thermal imag- meters boast 2.3-in. wide to 400Ω with res- along with a 2.8-in. (71-mm) high-resolution ing cameras—the i40, i50 jaws measure up to 2000 olutions down to colour LCD. Its double-moulded, rugged de- and i60—that, according amps DC and 1400 amps 1 µΩ. The 6240 sign with easy-grip handle construction offers to the company, boast AC to cover a range of has selectable test five-hour continuous operation on a single features traditionally found high-current applications. currents of 10A, charge for uninterrupted inspections. in more expensive cameras. This They have 600 V Cat IV 1A, 100mA and Extech Instruments includes Fusion scalable picture-in- and 1000 V Cat III rat- 10mA, and in- www.extech.com picture, which allows you to precisely ings for added user pro- cludes a polarity blend an infrared image with a visual tection and are equipped reversal function. Hand-held vibration analyzer/phone reference image on a 3.5-in. colour with a special mode for Up to 99 measurements can be stored and Datastick’s VSA-2215 SiteConnex system LCD for easier diagnostics and more measuring inrush current, printed directly to a printer or from a PC. combines a hand-held vibration analyzer/ compelling reports. The cameras feature 2% which provides enhanced The product’s DataView software allows you collector with an accuracy and a thermal sensitivity of <0.1°C accuracy when capturing to configure the instrument and temperature- Internet-enabled at 25°C, while a five-hour Li-ion battery and ‘power-on’ surge current over measuring just compensate the test results, as well as store smartphone. The ergonomic grip make all-day, one-handed peak current on motors and inductive loads. data and print reports. unit has a maxi- point-and-shoot operation easy. The cameras The 355 measures voltage to 1000VDC AEMC Instruments mum frequency come with: 1-gig memory card; rechargeable and 600VAC (True-rms), and resistance www.technical-sys.com of 20,000Hz and battery; power supply; QuickReport software to 400 kΩ. With a continuity beeper, the FFT resolution of with USB cable; and lens cap, hand strap and clamp meters allow you to perform multiple Compact IR camera up to 3200 lines. case. tests with just one tool. Extech launched its Its software col- Extech Instruments, a FLIR company Fluke Electronics Canada i5 compact IR cam- lects, displays, and www.extech.com www.flukecanada.com era—a user-friendly, stores waveforms pocket-sized trou- and vibration FFT Recip saw redefined Six CCTV tools in one device ble-shooting tool for spectra and provides overall vibration alerts Ideal’s SecuriTest high quality thermal and cursor-display tools. The “direct zoom” CCTV/security imaging. The i5 display lets you select an area of interest on installation tes- delivers high accu- the screen with the unit’s stylus or a finger, ter merges the racy of 2% and ther- and zoom up to 64 times. Measurement data functionality of mal sensitivity of is saved in the smartphone’s internal memory six CCTV tools 0.18°F/0.1°C. It al- or on SD memory cards with capacities up to into one compact lows you to check for overheating in electrical 2GB each. Data can be exported to a desktop device weigh- panels and transformers, helps identify faults PC via Palm technology, SD card, or by e- Milwaukee’s new M12 Hackzall is a com- ing less than a pound. The tester incorporates in cooling and heating systems, and pinpoints mail from the smartphone. pact, lightweight reciprocating saw designed a video tester/monitor for local aiming and problems with motors, fans and bearings. Datastick Systems Inc. for versatile cutting. It uses a 12V Li-ion focusing of CCTV cameras (without requir- The camera’s software downloads standard www.datastick.com battery, which helps it cut over 80 pieces ing a second tech in the control room), PTZ of 1 1⁄2-in. PVC on a single charge. The (pan/tilt/zoom) controller, digital multimeter, 2420-22 delivers a 1⁄2-in. stroke 3000 times/ UTP cable tester, video test pattern generator minute for a smooth yet aggressive cut, and and PTZ (pan/tilt/zoom) protocol analyzer. employs a keyless Quik-Lok blade clamp for Onboard connectivity includes RS-422/485 quick blade changes. The lightweight design input/output, BNC video input/output, UTP allows for one-handed operation while the test port, auxiliary input, and ports for DMM variable-speed trigger provides increased leads. user control. Additional features include a Ideal Industries Inc. built-in LED and battery ‘fuel’ gauge that www.idealindustries.com displays remaining run-time. The Hackzall 2420-22 comes with two batteries, 30-min- Insulation/continuity tester ute charger, two blades and carrying case. The Megger Milwaukee Electric Tool Corp. industrial insula- www.milwaukeetool.com tion and continu- ity tester offers Mining tape and splice kits a range of mea- Oil, chemical surement tech- and abrasion niques. Compact resistant, 3M’s and comfort- Scotch Heavy able to hold, the Duty Mining MIT420 offers Tape 31 is suit- features required able for quick, for those involved onsite min- in service mainte- ing cable jacket nance and electri- repair and splic- cal installations testing, including Cat IV ing. In addition, 600V applications, insulation testing to the self-healing 100V and to 200GΩ, true RMS and DC property of the voltage measurement, analogue and dual tape’s mastic digital display, and insulation and continu- keeps moisture ity limit alarms. out. 3M is also launching a complete line ITM Instruments Inc. of splice kits. Contents of the 3M Mining www.itm.com Tape Splice Kits 3100 series vary by appli- cation purpose and voltage class (600V to Micro-ohmmeter 15kV): cable powering long wall machines Made for heavy-duty use by electricians, and continuous miners/clawers; cable pow- contractors and plant maintenance staff, ering shuttle cars, pinners, roof bolters and the new 10A micro-ohmmeter Model 6240 feeder cables; and high-voltage distribution by AEMC is a rugged, low-resistance tester. cable. Utilizing a four-lead Kelvin method of test- 3M Canada ing, this tester accurately measures very low www.3M.ca/electrical resistance—within 0.25%. Resistance mea-

IED_teaser2_EB_Aug08.indd 1 www. mag.com • September7/30/08 2008 11:27:51 • 29 AM Multimedia Resources

Online environmental Cristal Controls CFL recessed centre launches new website downlights binder GE’s Environmental Information Center Cristal Controls—a manufacturer NuTech Lighting has released its new examines and sorts lighting and electrical of SCR power controllers, Triacs, 2008/2009 full-line product binder, industry information in an effort to step controllers, gas fireplace which shows the company’s growing become a one-stop-shop for relevant timers, lighting control and line of recessed-ceiling CFL architectural sustainability trends and issues. Among energy management systems— downlighting and LED light sources. GE’s reasons for creating the site is the launched a new website. A re- Tabbed category sections contain infor- growing interest in Leadership in Energy vamped product section provides mation on the products—as well as the and Environmental Design (LEED) certifi- more technical information, while company’s composite technology—for cation. Some of the categories you’ll find Visit Cristal Controls online at four sections are specifically commercial, institutional and upscale on the site include: environmental data, www.cristalcontrols.com. designed for engineers and archi- residential applications. regulations and certifications (American); tects, electricians and contractors, ecomagination; products; and energy- building owners and OEMs. saving tools and calculators. Other sections have been created Visit www.geconsum- to highlight financial incentives To request the binder, call erandindustrial.com/ from lighting control or energy (212) 541-7397 or visit environmentalinfo. management systems. www.nutechlighting.com.

Lockout/tagout solutions Web-based wire/cable product wizard Brady has developed a variety of lockout/tagout resources, including a new Lock- SEA Wire and Cable Inc. has launched Product Wizard, which allows you to out Solutions handbook, a dedicated Web area, a new solutions-planning white configure a Mil-spec wire and cable (Mil-spec tubing and UL wire can also paper, interactive online webinars, and products and services to provide compa- be designed). Its propriety database design allows you to select the right nies with wide-ranging lockout/tagout information and solutions. The company’s cable for the job, including a complete list of all specifications (straining, o.d., new 16-page handbook, “Complete LOTO Solutions”, is a how-to guide that voltage and weight). It also doesn’t allow you to select an incorrect wire or lays out a straightforward “4-Steps to Compliance” plan for creating an effective cable configuration. energy control program. Each step provides information on the related resources that Brady has available for implementing a successful LOTO program. IES unveils new brand identity website For more information, visit www.sea-wire.com. Visit Brady Corp. at www.bradycorp.com The Illuminating Engineering Society of North America (IES) unveiled a new brand identity and corresponding website that, according to the society, showcases a new set of attributes that position the organization to meet the challenges of the lighting industry. (In fact, the group even dropped the “NA” from its previous acronym “IESNA” to simplify its identity and, according to past president Kevin Flynn, “to be more welcoming to members who live outside of North America”.) Upcoming events figure prominently on the home page, and a 2009 scrolling news panel has been added, showing current lighting industry news. To check it out, visit www.ies.org.

Online PPE community Ansell has launched a free social network where people can meet, share ideas and work together to pioneer new ways of making workplaces safer and more Calling all ElectricalEleEle & Information productive. The Online Safety Community is intended for anyone for whom workplace safety is a profession or passion. It allows members to stay current on emerging trends, learn about new safety products and interact with experts TransportTr a Systems across different industries.

suppliers, distributors, reps, To get involved, visit www.safetycommunity.com. educators and associations!

Connect with your customers with the new Energy calculator for lighting Juno Lighting Group’s free Energy Plus-Calculator is designed to help you save BLUEBOOK—better than ever for 2009! energy and money on lighting by delivering reports on short- and long-term costs, and comparing inputted base system information with up to four different solutions. Reports are customized and take into account building information, fixture comparisons, lighting controls and other factors. Once downloaded to your computer, it can be used offline. Create your FREE listing Visit www.junolightinggroup.com and click Energy Resources at the top. in Canada’s preeminent buyers’ guide by fi lling out the information below, or e-mail [email protected]. Vandal-resistant indoor/ outdoor lighting Morlite released a 16-page, full-colour brochure detailing its Armorlite Series of indoor/outdoor lighting for vandal- resistant applications. A combination of product photographs, schematics, line drawings and narrative detail the line’s Contact Colleen Austin for listing enhancement options features, including lamping options, mounting styles, lens and housing front T: 905-713-4207 E: [email protected] accessories. Installation information and photometric data is provided.

To get a copy, call (814) 453-2229, or visit www.morlitelighting.com. Company......

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TYPE OF BUSINESS ...... Visit EBmag.com and click SUBSCRIBE! Contact Name ...... Contact Number...... Chances are you qualify for a FREE SUBSCRIPTION. Fax completed form to (905) 841-6786

BlueBook_EB_Sept08.indd30 • september 20081 • www. mag.com 9/8/08 12:38:03 PM EXCLUSIVE TO IED REWARDS

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Beaulieu & Lamoureux • CDE • Del’s Distributors • Deschênes & Fils • Diversified Ventures • Dixon Electric • Dubo Électrique Eddy Group • Eecol Electric • Electrimat Ltée • Espo Electric • Grey-Bruce Electric • Hesco Electric Depot • House of Electrical • J.D. Paré J.W. Bird • Marchand Electrical • McLoughlan Supplies • P. Wolf Lighting • Les Distributeurs Papineau • Paul Wolf/Kester • E.G. Penner Powrmatic • Province Electric • Robertson Electric • Tesco Electric • Thornes/Source Atlantic • Tradelco Inc. • Western Equipment

IED_EB_Aug08.indd 1 7/30/08 10:40:21 AM YOU’RE INVITED TO STAND UP FOR THE CHILDREN BY SITTING DOWN FOR LUNCH

October 16th is World Food Day. Hungry for Change is our industry’s opportunity to make a difference!

Did you know?

• One out of every seven people on earth goes hungry. 850 million people are chronically hungry. This is more than the populations of the USA, Canada and the European Union put together.

• Every four seconds, someone, somewhere dies because of hunger. Everyday, 25,000 people die because of hunger; 18,000 of them are children

• Hunger is the leading cause of death, killing an estimated 10 million people every year. More than AIDS tuberculosis and malaria combined

• More than 70% of the world’s underweight children under the age of  ve live in just 10 countries

(These statistics were gathered before the increases in the cost of grains in 2008)

The Canadian Electrical Industry with the Electro Federation of Canada have joined with the Canadian Feed the Children Charity to initiate the Hungry for Change fund raising campaign in our industry. Canadian Feed the Children feeds children in eight countries including Canada.

96% of the funds raised by our industry will go to the program that you designate when you donate.

For details on how you can help or to volunteer your time to work with others in your industry, visit the Electro Federation website at www.electrofederation.com Or contact one of the Electrical Industry Committee members; Elaine Gerrie Grant Meadows Steve Elsdon Dave Syer Dick Roney Mike Gentile Carol McGlogan Wayne & Mary Ellen Donaldson

DON’T BE LEFT OUT…OUR GOAL IS 100% PARTICIPATION FROM EVERYONE IN EVERY LOCATION ACROSS CANADA

WE ARE ASKING YOU TO HELP SUPPORT THIS WORTHY CAUSE BY HOSTING A LUNCH BBQ AT YOUR LOCATION IN SUPPORT OF HUNGRY FOR CHANGE ON OCTOBER 16TH. BY WORKING TOGETHER WE CAN MAKE A DIFFERENCE! 32 • september 2008 • www. mag.com

Hungry_EB_Sept08.indd 1 9/8/08 5:09:34 PM product showcase Electrical Design/Simulation Tell us how you use Ty-Rap® and you could win! Software Etc. T5 Watt-Miser® Lamps The Constructor Ladder Logic, From now until Dec. 18th, Save 5% energy per lamp tell us how you use Ty-Rap® Cable Ties vs. standard lamps Volts by Dolphin and you’ll automatically be entered in a weekly prize draw. •Save 5% on wattage by lamp type ECT promise Electrical Circuit & Control Design. •Same light output as standard lamps In September and October, the weekly •Ideal for indirect lighting applications Res Wire Pro Software - for Residential Wiring. prize is an 8GB iPod nano with video! •Compatible with existing T5 ballasts •25,000 hour rated life Tutorial Software-PLC, ControLogix Trainer, HMI-View, Simply log on at the address below and fill •Environmentally conscious: TCLP compliant TSTroubleshooting Trainer, VFD Variable Frequency Drives. in the “Tell us how you use it!” form. You For more information, can even show us how you use it by please call 1-877-259-0941, ext. 2912 Uninterruptible Power Supplies-Vesta Jupiter-Mars including a photo. or e-mail us at [email protected]. www.gelighting.com Waltech Associates www.tnb-canada/en/tyrap50 Tel: 905-466-7417 Fax: 905-632-5597 e-mail: [email protected] www.waltechassociates.com

Waltech_EB_June08.indd 1 5/21/08 11:32:24TnB_lit2_EB_Aug08.indd AM 1 8/18/08 11:10:28 AM WANTED Discover a new side to an old favourite. Molded Case Circuit Breakers. New & Used, All Brands. F32T8/25W/SPX/ECO Save up to $183.60 per fixture* Twist-on wire connector Motor Control & MCC. Buckets in A&B, S.D. & W.H. & C.H. * based on .10 cents/KWH over the life of the lamp • Reduce energy costs over 43% vs. T12 • New ergonomic, 6-sided design Please call, email or fax Ralph Falvo with your list. • Reduce energy costs over 28% vs. T8 • Xtra Torque Plus - improved grip • Ideal solution for high energy cost areas and comfort • 2400 initial lumens vs. 2800 lumens for standard T8 FALVO ELECTRICAL SUPPLY LTD. • 36,000 hour rated life on IS ballast at 3 Hours/Start • T&B quality design and engineering • Environmentally conscious: TCLP compliant • Wire range #22 – #8 For more information, Made in Canada for Canada 5838-87A St., Edmonton, Alberta please call 1-877-259-0941, ext. 2912 • or e-mail us at [email protected]. • CSA certified, UL Listed 1-800-661-8892 www.gelighting.com For more information 780-466-8078 Fax 780-468-1181 or to request a free sample, email: [email protected] e-mail us at: [email protected]

Falvo_EB_April08.indd 1 3/19/08 2:11:41 PM TnB_1_EB_June08.indd 1 6/23/08 9:37:05 AM This new FLUKE 289 can be RE Series New Fluke Accessories your watchdog for systems Catalogue – Hundreds of or processes while you’re off The Holophane RE Series utilizes a compact Productivity-Building Test Tool solving other problems. ballast capsule for an unobtrusive image. Add-Ons Accessories can turn a Learn about the new This housing allows for quiet operation and Fluke digital multimeter into a diagnostic functionality for electrical components carry a 6 year war- thermometer, an amp-meter or maximizing productivity in ranty. The Holophane RE Series with ISD even a pressure gauge. Tool the plant with this new next Superglass reflector can achieve up to 50% cases protect tools and extend generation high performance energy savings versus aluminum or acrylic their life. Holsters and magnetic industrial logging multimeter high bays for the ultimate in value and quality tool hangers keep instruments handy and help boost productivity. designed to solve complex in HID lighting. You can now use either sig- Non-contact detectors, probe and problems in electronics, nificantly less fixtures or re-light to lower watt- hat lights and appropriately rated plant automation, power ages. It is possible to achieve a lower upfront distribution, and electro- test probes help users improve cost AND save up to 50% of your energy! their safety and pro ciency. mechanical equipment. For copies of this or to For copies of Log data and review it Holophane Canada read on-line visit: FlukeView® forms software enables users to download this brochure call graphically on-screen and (905) 707-5830 www. uke.com/accy-catalog data and create computer 1-800-36-FLUKE (5853) help minimize downtime. www.holophane.com charts and reports.

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BandNGo_EB_Jan08.indd 1 12/19/07 10:43:59 AM Raylew_EB_May08.indd 1 www. mag.com • September 2008 4/7/08• 33 11:17:55 AM code file Differences between By Kris Paszkowiak Class 1 and 2 circuits

he code’s Section 16 Rules are special from the point sight by regulators. The landscape lighting fixtures must be certified of view that, when you can control circuit power, cur- But there are always exceptions. For example, Rule and suitable for outdoor installation. Also, transformers Trent and voltage, you can safely wire various devices 16-010 Circuits to Safety Control Devices says that even installed outdoors must be in weatherproof enclosures without always following the code’s other general rules. though a remote-control circuit may have the power and acceptable for the particular application. The power-limited Class 2 circuits are usually the ones characteristics of a Class 2 circuit, it shall be considered Below-grade secondary conductors must be installed in that get all the breaks, but there are exceptions. a Class 1 circuit when its failure to operate safety control accordance with Rule 12-012 and meeting the require- Let’s start by looking at classifications and definitions. device introduces a direct fire or life hazard (i.e. high limit ments of Table 53. For long secondary runs (let’s say Rule 16-002 Classifications says a Class 1 circuit is sup- and pressure switches for boilers.) over 100 ft), consideration must be given to voltage drop plied from a source having limitations in accordance with Another example is provided by Class 2 equipment and the conductor size may have to be increased accord- Rule 16-100. Similarly, Class 2 circuit limitations are used in hazardous locations. The electrical equipment ingly. Conductor material and insulation must meet the defined under Rule 16-200. installed in these locations must be certified and wired in requirements of Rules 16-110 and 16-112. Basically, a Class 1 extra-low-voltage power circuit accordance with Section 18 Rules. Understanding power limitations, as well as some of the has a voltage limitation of not more than 30V and There are still other situations where Rule 16-212 key the differences between Classes 1 and 2, is critical for 1000VA. (VA is the apparent power, which is the prod- Separation of Class 2 Circuit Conductors from Other ensuring safe installations. uct of the voltage applied to the equipment times the Circuits requirements must be noted, as they define current drawn by that equipment.) extensive requirements ensuring that Class 2 circuits are Always consult the electrical inspection authority in your A Class 2 circuit, on the other hand, is supplied from kept separate from others by means of spacing or barri- province/territory for more specific interpretations. a certified Class 2 circuit transformer, or has a current- ers, or are installed in a separate raceways or enclosures as limiting device limiting the current either under normal specified under Rule 16-212(3). Kris Paszkowiak, P.Eng., is principal of CodeSafety Associates, a conditions or under fault conditions to no more than Check out this example: a typical landscape lighting consulting firm serving the needs of the electrical industry. He holds 100VA. Rule 16-204 Marking requires that Class 2 power application consisting of CSA-certified, 900W low-volt- a Master Electrician licence and has served numerous organizations supplies are permanently marked to indicate the class of age, multi-tap power transformer with 3-12V secondary over the years, including the Canadian Advisory Council on Electrical supply and its electrical ratings. circuits fused at 25A, each installed underground supply- Safety, Committee on CEC Part I and UL Electrical Council. E-mail Class 2 circuits that have the current and voltage lim- ing lighting loads. This would be about 300W per sec- CodeSafety Associates at [email protected]. ited in accordance with Rule 16-200 are considered less ondary circuit. The primary is cord connected to a 120V of an electrical shock and/or fire hazard than other power supply circuit. What CE Code Rules apply in this case? circuits. As such, Class 2 circuits usually do not require Clearly, the power limitations of a Class 2 circuit are the same precautions as those required by the remaining exceeded and, as such, these circuits are treated as Class ADVERTISER...... PAGE section of the code. More often than not, this means less 1. The primary overcurrent protection is required as Aeroflo Inc...... 26 restrictive wiring methods, less stringent requirements for per Rule 14-100 and meeting the requirements of Rule Arlington Industries...... 21 electrical equipment approval and less inspection over- 16-104(2). Canadian Standards Association...... 9 & 34 Chess Controls...... 20 Cooper Lighting...... 6 ▼▼▼ Questions and answers Question 1 Answers Falvo ...... 33 compiled by the Electrical to Code Conundrum Fluke Electronics...... 18, 26 & 33 Safety Authority Where a surface extension is made from an existing outlet Electrical Business August 2008 General Electric...... 33 & 36 of concealed wiring, a box or extension ring shall be General Motors...... 19 mounted over the original box and mechanically secured to Q-1: Monorail, tram rail or crane runway tracks shall be permitted to be used as a main contact Hammond Mfg...... 20 the wall surface. conductor (or as a supply circuit conductor) for one Hubbell Canada...... 13 phase of a 3-phase alternating-current circuit when Hungry for Change...... 32 a) True the rail serving as a conductor is ___ . b) False Ideal Supply...... 24 b) effectively bonded to ground. Rule 40-018 IED Limited Partnership...... 27, 29 & 31 Use of track as a conductor. IPEX Inc...... 16-17 TackleTackle thethe Question 2 Maxis Tools...... 23 CodeCode Conundrum...Conundrum... The radius of the curve on the inner edge of bends made Q-2: The voltage rating of photovoltaic source Nexans Canada...... 1 on corrugated aluminum-sheathed cable shall be not less circuits shall be the rated open-circuit voltage of Northern Cables...... 7 ifif youyou daredare than ___ times the external diameter of the sheath. the photovoltaic power source multiplied by what Omron Canada...... 15 percentage? So, you think you know the electrical code, eh? Power Survey...... 22 a) 6 Well, we’ll soon find out if you’re an electrical code d) 125%. Rule 50-006 Voltage rating of photovoltaic Pre-Apprenticeship Training...... 12 junkie or downright code-clueless. Take a look at b) 9 source circuits. Raylew Power...... 33 the following questions and check your answers in c) 10 Schneider Electric ...... 8 October’s Electrical Business. d) 12 Standard Products...... 2 Q-3: GTO sleeving refers to a flexible polymeric Techspan Industries...... 35 sleeve intended to enclose luminous tube sign GTO Question 3 cable operating at not more than 7500 volts-to- Thomas & Betts...... 1, 5, 11 & 33 How did you do? ground, and intended to be used as an approved Ultrasave Lighting...... 10 3 of 3 – Not only are you smart, you love to show off. A Class 2 low-energy power circuit that is within the scope raceway. Underground Devices...... 11 2 of 3 – You’re pretty smart, but you still missed one. of Section 16 does not need to comply with Section 18 rules United Wire & Cable...... 4 1 of 3 – Your understanding of these questions b) False. Rule 34-002 Special terminology. GTO is not up to code. when installed in a hazardous location. sleeving refers to a flexible polymeric sleeve intended Venture Lighting...... 25 0 of 3 – Did you come up with your answers by playing to enclose luminous tube sign GTO cable operating VJ Pamensky ...... 24 Eenie, Meenie, Minie, Moe? a) True at not more than 7500 volts-to-ground and intended Waltech Associates ...... 33 b) False to be installed within an approved raceway. WAGO Corporation...... 14

34 • september 2008 • www. mag.com IEC309 PIN & SLEEVE CONNECTORS SAFETY PERFORMANCE DURABILITY

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Techspan_allProd.indd 1 2/26/08 10:17:22 AM Saving money never looked so good. GE LED Cove Lighting System 50,000 hours – 5.7 years of 24/7 operation All without changing a lamp.

The new GE LED Cove Lighting System helps hotels, resorts, restaurants, retail users and casinos to create a consistently beautiful look while lowering energy and maintenance costs, simplifying on-site installation and curbing environmental impact.

• Improved energy usage – up to 7X more efficient than xenon • Reduced maintenance and replacement costs – rated to perform for 50,000 hours without changing a lamp • Installs quickly and accurately – easy to use mounting tracks and fewer system components reduce labour and material costs • Consistent brightness and uniformity – delivers bright, even white light that lasts • Environmentally conscious – energy efficient, contains no lead, mercury or glass, RoHS compliant

For complete details about the new GE LED Cove Lighting System, call 1-877-259-0941, ext. 2912, or e-mail us at [email protected].

© General Electric Company 2008. ecomaginationSM is a service mark of General Electric Company.

GE_tab_EB_Aug08.indd 1 7/25/08 11:26:41 AM