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TnB_lug_EB_Sept08.indd 1 8/6/08 2:38:23 PM Page 28 Outdoor LED area light is designed to deliver light precisely where it’s needed. Page 29 Compact, lightweight and cordless reciprocat- ing saw is designed for versatile cutting. Page 28 CFL sloped-ceiling housings are designed for ceilings with 2/12 to 6/12 pitches. PM # 40063602 PAP registration # 10774 PM # 40063602 PAP www. mag.com • SEPTEMBER 2008 • 1 Nexans_EB_Sept08.indd 1 7/31/08 10:59:46 AM Standard_EB_Sept08.indd 1 8/18/08 10:49:58 AM lectrical ▼ From the editor E usiness THE AUTHORITATIVE VOICE OF BCANADA’S ELECTRICAL INDUSTRY Collaboration and teenage sex September 2008 • Volume 44 • Issue 8 he overriding theme of this edition of Electrical Busi- Collaboration, however, is the key to success in the new world. ELECTRICAL BUSINESS is the magazine of the Canadian electrical industry. It reports on the news and publishes articles in a manner ness is education and training, so it seems only fitting No one can be expected to know everything, which is why we lectrthat is informative and constructive.ical Tto introduce and explore the subject of collaboration, need to continuously tap each others’ resources to maintain from which we all stand to learn something. our competitive advantage. E Editor The subject of collaboration was explored in depth by Dr. The world is constantly changing and evolving, yet our sys- Anthonyusi Capkun - [email protected] Nick Bontis at an industry conference this past summer. He’s a tems, procedures and attitudes languish in antiquity. Take a THE AUTHORITATIVE VOICE OF CANADA’SPublisher ELECTRICAL INDUSTRY strategy and management expert, and his session dealt with look at our education system, Bontis said, by way of example: BJohn MacPherson - [email protected] intellectual capital and knowledge management. He’s also as- a four-year bachelor degree hasn’t changed in 500 years! Our Account Manager sociate professor of strategy at McMaster University, so he’s education system is simply not keeping pace with technology Scott Hoy - [email protected] knows a little something about the next generation coming and the needs of the market. EB Editorial Advisory Board through our schools. The job of accounting also hasn’t changed in hundreds of Tom Crist, Kerry Heid, Ron Bergeron, Stephen Tatrallyay, Dan One of the things the next generation does very well—al- years, Bontis explained, which is why we still put “Training” Mott, John Vickery, Ian Dempsey and Pierre Dowd most to a fault, actually—is collaborate, something that long- under the “Expenses” column in our balance sheets, when it Art Director established industry players like ourselves do very poorly. So should be treated as an investment. Svetlana Avrutin - [email protected] poorly, in fact, that Bontis likened our collaboration efforts to Remember these points when next you or your employees Production Manager teenage sex. Here’s how: are faced with the opportunity to advance your skills and ex- Robert Russell - [email protected] • Everyone thinks everyone else is doing it. pand your company’s knowledge base. These opportunities, Editorial Intern • No one is sure what it is, but they hear it’s great. along with chances for collaboration, should be welcomed, not Josephine Lim - [email protected] • Those who say they are doing it are probably lying. shunned. It’s only a matter of time before the mantra “This is Creative Director • The few who actually are doing it are probably not the way we’ve always done things” won’t cut it any more. Einar Rice - [email protected] doing it well. Manager, Production And the number one reason collaboration is like teenage sex... Lisa Drummond - [email protected] • The reality is that when you finally do it, Subscriber Customer Service Representative you are never satisfied! Kristen Schulz-Lacey - [email protected] 240 Edward Street, Aurora, ON L4G 3S9 CONTENTS Tel: 905-727-0077 Fax: 905-727-0017 President Stuart Morrison ON THE COVER Vice President, Media, Publishing Niel Hiscox EB’s Education and Training Edition Vice President, Finance/Corporate Development The September issue of Electrical Business traditionally serves as our training and education edition where, be- Kent Milford Vice President, Human Resources sides our annual Academic Round-up, we present a variety of feature articles revolving around these themes... Susan Bishop all in an effort to keep you informed and help you make better decisions for the success of your business. Vice President, IT and Operations David Overall Director, Industrial Group Frank Shoniker Director, Professional Group Karen Lorimer FEATURES DEPARTMENTS Director, Manufacturing Group Nigel Bishop 5 Industry News Director, Editorial and Production 7 Trade in your gun for a trade 6 Personalities Jackie Roth The community of Jane and Finch in Toronto is notorious for having one of Director, Circulation the largest concentrations of criminal gangs of any area in Canada. In an 9 From the Legal Desk James Zammit Refusal to create “duty of care” effort to keep youth out of the gangs and get them into respectable work, Director, Facility Management and Logistics 10 Mind Your Safety Steve Dale community leaders are turning to providing them with an education in the Don’t blindly obey authority Director, Human Resources skilled trades. Denise Desrosiers 15 Counter Intelligence Director, Product & Business Development Fuel for a leaner operation Todd Phillips 11 Academic Round-up 20 Trucks for the Trade Director, IT EB presents its annual round-up of Canadian academic institutions offering courses and programs Ford Transit Connect, Modec’s electric vehicle, Phillip Damianidis in the electrical arts. enhanced mobile workspace efficiency, and more 28 Calendar SUBSCRIPTION RATES: Products Canada: Single issue $7.00 • Ten issues: $35.00 (including tax) 18 Hiring the right person to create memorable 28 USA: $59.00 (US) and International: $75.00 (US) per year customer experiences 30 Multimedia Resources United States Second Class Postage Paid at Lewiston, NY When hiring a frontline service professional—one who will create the 33 Product Showcase (USPS-741-470) US POSTMASTER: send address changes to Code File ELECTRICAL BUSINESS, P.O. Box 8145, Lewiston, NY 14092 memorable customer experiences that drive sales—you want to seek out 34 a candidate with a natural talent for nurturing relationships; one who Differences between Class 1 and 2 circuits The contents of Electrical Business are copyright by ©2008 CLB Media understands that selling is about discovering and filling a need. 34 Code Conundrum Inc. and may not be reproduced in whole or part without written consent. CLB Media Inc. disclaims any warranty as to the accuracy, completeness or currency of the contents of this publication and disclaims all liability 24 Powering a green facility with in respect of the results of any action taken or not taken in reliance upon page 20 information in this publication. REPRINTS: Contact The Reprint Outsource grid-tie solar technology at (877) 394-7350. The new Jean Canfield Building in Charlottetown, P.E.I., is arguably one PAP Registration No. 10774 of the most environmentally friendly buildings ever constructed by the Send address changes to: Government of Canada. To help increase efficiency and reduce energy ELECTRICAL BUSINESS costs, a grid-tie solar power system generates up to 111,000 watts of 240 Edward Street, Aurora, ON L4G 3S9 electrical power. Return Postage Guaranteed Canada Post - Canadian Publications Mail Sales Products Agreement 40063602 ISSN 0013-4244 27 Regional Focus Printed in Canada Nova Scotia considers licensing construction electricians, Ontario executes workplace safety blitzes, the governments of Canada and The Yukon invest in skilled trades for youth, SAFE Work campaign launched on The Rock, and more. www. mag.com • SEPTEMBER 2008 • 3 MMAXIAMPAXIAMP CABLE BUS FEEDER SYSTEM The Most Technically Advanced Electrical Power Delivery System! • FREE AIR AMPACITY RATING • REDUCED POWER LOSSES IN ABOVE AND BELOW • LOWEST COST SYSTEM GROUND INSTALLATIONS • SUPPRESSES EMF’S • UP TO 8000 AMP / • ENHANCED ENCLOSURE C US 600 V TO 230 KV • SIMPLIFIED INSTALLATION United Wire and Cable offers a complete turnkey solution from site engineering assessment to complete installation resulting in the most feasible and reliable system at the lowest cost. Tel.:(905) 771-0099 or 1-800-265-8697 Toll Free Fax: 1-800-461-4689 or email: [email protected] www.unitedwc.com UWC_tab_EB_Sept08.indd 1 9/8/08 3:25:59 PM INDUSTRY NEWS Energy efficiency report card IEEE has also begun work on revising P837 “Standard for Canada released for Qualifying Permanent Connections Used in Substation The Canadian Energy Efficiency Alliance (CEEA) Grounding”, which should fill a need for standardizing termi- released its 2007 National Energy Efficiency Report nology and test requirements for permanent grounding connec- Card and analysis of the federal, provincial and ter- tions. The revision will include new EMF test specs and require- ritorial governments and, according to the group, ments for above-grade (ground grid to structure) connections. not one of them has flunked out. Finally, the group has approved a revision to C37.2 “Standard “We’re pleased that all jurisdictions received pass- Electrical Power System Device Function Numbers, Acronyms ing grades and remain optimistic that the Federal and Contact Designations”, and two additional standards Government is beginning to move in the right were reaffirmed: C37.123 “IEEE Guide to Specifications for direction,” said Ken Elsey, CEEA president. “With Gas-Insulated, Electric Power Substation Equipment” and a majority of Canadians expecting a more aggressive C37.122.1 “IEEE Guide for Gas-Insulated Substations”. approach toward energy efficiency technologies and solutions, I remain confident that Ottawa will rec- Maxis acquires Wire Wagon ognize the value and necessity in supporting energy Maxis Corp., a developer of cable pulling and hole-making tools efficiency in time for the next report card.” for electricians, has acquired Elder Designs Inc., the maker of The report card is completed every two years and wire and service cart line Wire Wagon.