in any place at any time

in any situation

Annual Report2005

Australian Broadcasting Corporation ABC services of all Australians via reached an estimated75% television, radio and online

There are now 1.7 million pages of information rich ABC Online content at www.abc.net.au

ABC radio weekly metropolitan audience reach 3.766 millionor 34%

ABC weekly metropolitan reach of TV8.8 million or 64.2% and weekly regional reach of 3.9 million or 62.6%

ABC Online reaches 14.4% of Australia’s active Internet population

90% of Australians continue to believe the ABC provides a valuable service to the community. 1

New Australian-made TV programs launched include Spicks and Specks, Talking Heads, How The Quest Was Won, Beat The Chef, Collectors, Second Opinion, Blue Water High and Outback House

We launched digital radio services digJAZZ and digCOUNTRY Radio Australia now available via 200 local re-broadcasters in 40 countries, shortwave broadcasts, satellite services and a 24-hour FM network

ABC2 was launched... the ABC’s second free-to-air digital television channel

ABC Asia Pacific television is seen in 39 countries, retransmitted by 155 pay-TV operators, in more than 200 000 hotel rooms and available in 9 million homes

ABC produced 4 476 hours of Australian television content, including more than 2 221 hours of news and current affairs

40 ABC Shops and 79 ABC Centres through out Australia and online generated $10.6 million net profit which was returned to programming last year

ABC had total revenues of $959m from ordinary activities with $1.026 billion in total assets 2 abc any time | any place reaches australians

radio

television

online

shops

international broadcasting 3 Annual Report 2004–05

Radio The ABC has four national radio networks —Radio National, ABC Classic FM, triple j and ABC NewsRadio—as well as 60 Local Radio stations around Australia, and three Internet music-based services, dig, digJAZZ and digCOUNTRY. Television ABC Television is a national service with state and territory news breakouts. It is available nationally in analog and digitally on free-to-air digital and subscription television platforms.

The ABC2 digital television service is available free-to-air and on subscription platforms. Online The ABC Online website contains 1.7 million pages of content across 15 subject gateways, including content designed for broadband delivery. ABC services are also available via WAP, SMS and i-mode platforms. Shops ABC-related products are available from 40 ABC Shops and 79 ABC Centres throughout Australia, as well as the ABC Shop Online and an order-based Customer Delivery Erina Service. International Broadcasting International radio service Radio Australia, is available by short wave, satellite and rebroadcast arrangements to Asia and the Pacific.

International television and online service, ABC Asia Pacific, is available via satellite and rebroadcast arrangements to Asia and the Pacific. 4

ABC is four star dining, not a diet of McDonalds or KFC. The other channels are in the fast food game—they just give you something to fill you up and they don’t care about the quality. Sydney frequent user

They don’t have the same things on each week. It changes constantly. Young viewer, Brisbane

We need an unbiased Australian point of view that is not affected by commercial and $$$ interests. The ABC is uniquely Australian and an important part of our society and national identity. ABC viewer, Melbourne

I need to connect with the world and see and hear things

in an unemotional intelligent manner. Male viewer

We all know the ABC’s budget is small. We know they are absolutely pushing every possible way to make the most with the dollars they get. They do amazing things with what they get. Female 40s, Sydney 5

ABC has the best quality of any station. They have good diversity of shows. They assume the audience has a brain in its head. 30s male, Adelaide

ABC reaches out. It feels inclusive. A feeling of connections. Young mum, Adelaide

It’s ‘ours’. It’s Australian, its culturally sympathetic, it's the right mix, it's not too sporty. It's everything for everybody. Single 30s female

It’s always been in my life. Sydney viewer, 40s

About ABC Classic FM: It was more than I thought.

I was wrapped in the blues and jazz. New listener 30s, Melbourne

I didn’t expect to see car racing on the ABC 20s male, Sydney

Source: May 2005 ABC ‘viewer and non-viewer’ Audience Research 6 Annual Report 2004–05

on any platform

Four Corners Broadband Special Edition Launched in August 2004, Four Corners Broadband Special Editions on ABC Online are produced to complement some of the major investigative reports aired in the Four Corners television series. They provide audiences with supplementary material, such as additional video footage, extended interviews, detailed chronologies, documentary evidence, interactive maps and program transcripts.

These Broadband Specials are part of the ABC’s ongoing commitment to develop new and innovative ways of presenting content across existing and emerging platforms, in order to ensure that the ABC remains accessible and relevant to Australian audiences.

The introduction of podcasting allows listeners to ABC radio networks to hear programs they select at a time they choose. Cross-platform production creates content for the second channel ABC2 and video-on-demand on ABC Broadband. Content is also carried on digital subscription television services and mobile platforms. 7 Annual Report 2004–05

I found this site at once amazing full of interesting knowledge... very well presented. Thanks a lot. by email from a male, Toronto, Canada Office of Donald McDonald AO Chairman

4 October 2005 ABC Ultimo Centre 700 Harris Street Ultimo NSW 2007 Australia

GPO Box 9994 Sydney NSW 2001

Tel. +61 2 8333 5363 The Hon. Helen Coonan Fax. +61 2 8333 2967 Minister for Communications, abc.net.au Information Technology and the Arts Parliament House CANBERRA ACT 2600

The Board of the Australian Broadcasting Corporation is pleased to present the Annual Report of the Corporation for the year ended 30 June 2005.

The report has been prepared in accordance with the requirements of the Commonwealth Authorities and Companies Act 1997 and the Australian Broadcasting Corporation Act 1983. Annual Report 2004–05

Letter of Transmittal 8

Corporate Report ABC Vision, Mission Statement and Values 10 Significant Events in the Past Year 10 Corporate Plan Summary 13 Board of Directors 15 Statement by ABC Board of Directors 18 ABC Advisory Council 22 The Year Ahead 23

Overview ABC Audiences 26 ABC Services 42 Corporate Governance 44 Financial Summary 54 ABC Organisational Chart 57

ABC Divisions Radio 60 Television 66 New Media and Digital Services 73 News and Current Affairs 77 International Broadcasting 81 Enterprises 86 Operations 91 Strategy and Communications 101

Summary Reports Corporate Plan Performance Summary 108 Outcomes and Outputs 118

Independent Audit Report 134 Financial Statements 135

Appendices 173

ABC Charter and Duties of the Board 223 10 Annual Report 2004–05 ABC Vision, Mission and Values

No hidden agendas—aspiring to the highest editorial standards of accuracy Vision and impartiality, reflecting a balanced Valued for playing an active role and broad range of views and interests in the lives of all Australians. Creative—a commitment to innovation, ideas and support for talented people Mission Uphold the ABC’s Charter through Courageous—encouraging the distinctive programs and services leadership and vision to adapt to that inform, educate and entertain. change with integrity and decisiveness Supportive—providing opportunities Values for ABC staff to grow, personally and Distinctively Australian—reflecting professionally, during their time with the nation’s identity and culture the Corporation

Open to all—reaching out to engage Accountable—demonstrating high audiences, bringing Australians standards of governance and value for together money to the Australian community.

Significant Events

July 2004 2004–05 triple j hosted One Night Stand concert ABC Radio Sport provided over 200 hours in Natimuk in western Victoria, increasing of coverage of the Athens Olympics on the town’s population on the night from Local Radio across Australia. 500 to 8 000. ABC NewsRadio celebrated its 10th ABC Tasmania was host broadcaster for anniversary on 16 August. the State funeral of former Tasmanian Premier Jim Bacon. Radio Australia produced an 11-part series entitled Smart Societies in the August 2004 Asia Pacific. News and Current Affairs and New Media and Digital Services made the first Four Corners Special Edition available online. 11 Annual Report 2004–05

September 2004 December 2004 ABC Magazines launched the 2004–05 ABC Radio first to introduce podcasting in edition of the ABC Cricket Magazine, Australia with trial podcast of stories from marking its 70th year of publication. triple j current affairs program Hack.

Radio Australia launched its new 24-hour ABC provided extensive coverage of the FM service in Cambodia—101.5 FM Radio Tsunami disaster in south east Asia. Radio Australia Phnom Penh, its fourth 24-hour Australia was the first ABC service to carry FM relay. the news and its Indonesian service provided intensive coverage. October 2004 Agreement reached for ABC Television and January 2005 Radio services to be retransmitted on the ABC South Australia covered the devastating FOXTEL Digital satellite and cable platform. bushfires on the Eyre Penninsula.

The 2004 ABC Federal Election website A new look for the flagship 7pm peaked at 2.4 million page accesses in Television News, as well as new theme the week of the election, a 1 046% traffic music, was introduced across the country increase over the 2001 Election site. on Australia Day. digJAZZ Internet music stream launched ABC Television launched RollerCoaster, at the Wangaratta Jazz Festival. strengthening the network’s connection with older children. The 9th annual Andrew Olle Media Lecture delivered by Publishing and Broadcasting February 2005 Limited Director, Chris Anderson. ABC Television re-launched the education news series, Behind the News. Radio Australia conducted a live broadcast with Beijing Radio, becoming News and Current Affairs reintroduced the the first international radio broadcaster cadet journalist program with nine cadets to be involved in a live outside broadcast posted to capital-city newsrooms around in China. Australia.

November 2004 March 2005 Renewal of the agreement for the ABC Asia Pacific signed an Agreement with retransmission of ABC services on the Vietnam Television (VTV) for distribution AUSTAR satellite and cable platform. throughout Vietnam.

ABC Television’s broadcast of the final New Media and Digital Services launched episode of Kath and Kim (series 3) attracted ABC2. more than two million viewers. ABC Television launched five new half-hour 2004 Boyer Lectures entitled Tale of Two weekly programs showcasing ABC production Hemispheres delivered by Australian writer outside Sydney and Melbourne. and academic, Peter Conrad. 12 Annual Report 2004–05 Significant Events 2004–05 (Continued)

April 2005 June 2005 digCOUNTRY officially launched at the ABC Radio services, including dig Vangard Hotel in Newtown in Sydney. and digJAZZ, became available on FOXTEL and AUSTAR digital Extensive coverage of the funeral of subscription platforms. Pope John Paul II across all platforms. Western Australia production facilities Programs to commemorate the 90th moved to new purpose-built broadcast anniversary of the Gallipoli conflict were facilities at East Perth. broadcast across all networks. A live feed of the dawn service at Gallipoli was provided ABC Television launched the landmark to broadcasters in Australia, New Zealand historical reality series, Outback House. and Turkey.

May 2005 ABC Television premiered the new Australian children’s drama series, Blue Water High, about teenagers selected for a residential surfing school.

triple j’s One Night Stand concert in Ayr in Queensland attracted a crowd of 10 000.

The first Country Hour 60th Anniversary Roadshow held in the town of Rainbow in Victoria.

Radio National began a podcasting trial of eight programs, with over 3 000 people participating in the trial.

ABC Queensland was the host broadcaster for state funeral of Sir Joh Bjelke-Petersen. 13 Annual Report 2004–05 Corporate Plan Summary

The Board adopted a new ABC Corporate Corporation Act 1983 (‘ABC Act’), including Plan for the 2004–07 period, continuing to the Charter (s.6). position the Corporation for the inevitable transformation of the Australian media Specific legislative responsibilities are environment. The Corporate Plan is framed addressed through the strategic priorities around four Corporate Objectives derived and actions identified in support of these explicitly from the Australian Broadcasting four overall objectives.

Objective 1. Contribute to a sense of national identity The ABC will... Create more opportunities for audiences to connect with the diversity of their communities through an ABC that is distinctively Australian (s.6(1)(a)(i) of the ABC Act).

Meeting its legislative obligations... • Content genres: • Reflect cultural diversity (s.6(1)(a)(i)) • News and information (ss.6(1)(b) • Transmit overseas programs of and 8(1)(c)) news, current affairs, entertainment • Programs of an educational nature and cultural enrichment (s.6(1)(b)) (s.6(1)(a)(i)) • Take account of the multicultural • Promotion of the musical, dramatic character of the Australian and other performing arts (s.6(1)(c)) community (s.6(2)(a)(iv))

Its overall effectiveness will be measured by... 2004–05 2003–04 2002–03 2001–02 % of people who regard the ABC to be distinctively Australian and contributing to Australia’s national identity 84 83 82 81 % of people who believe the ABC reflects the cultural diversity of the Australian community 82 78 80 78

Detailed reporting against Objective 1 can be found on pages 108 and 112.

Objective 2. Engage audiences with relevant and innovative programs and services The ABC will... Reach as many people as possible through the ABC’s established Charter services and emerging digital media (ss.6(1)(a) and 6(2)(a)(iii)).

Meeting its legislative obligations to... • Programs of wide appeal and specialised interests (s.6(2)(a)(iii)) • Innovative and comprehensive (s.6(1)(a)) • Take account of services provided by the commercial and community broadcasting sectors (s.6(2)(a)(I))

Its overall effectiveness will be measured by... 2004–05 2003–04 2002–03 2001–02 Overall (Combined) Audience Reach (%) 75 75 NA* NA* % of people who perceive the ABC to be innovative 74 72 70 70 * Combined Audience reach figures were not calculated prior to 2003–04

Detailed reporting against Objective 2 can be found on pages 109 and 116. 14 Annual Report 2004–05

Corporate Plan Summary (Continued)

Objective 3. Ensure the ABC’s independence, integrity and high standards The ABC will... Advance the ABC’s reputation and high performance standards through the ongoing evaluation of governance, policies and procedures (ss.6(1)(a) and 8(1)(b)).

Meeting its legislative obligations to... • Maintain the independence and integrity of the Corporation (s.8(1)(b)) • Ensure news and information is accurate and impartial (s.8(1)(c)) • Develop codes of practice relating to programs (s.8(1)(e)) • Take account of standards determined by the Australian Broadcasting Authority (s.6(2)(a)(ii)) • Comply with all relevant legislation (s.8(1)(d)) • Give consideration to any policy statement by the Commonwealth Government on any matter relevant to broadcasting or administration (s.8(2))

Its overall effectiveness will be measured by... 2004–05 2003–04 2002–03 2001–02 % of people who believe the ABC Television 80 77 79 78 provides quality programming Radio 63 61 60 59 Online 89 87 89 90 % of people who believe the ABC is balanced and even-handed when reporting news and current affairs 82 80 81 79

Detailed reporting against Objective 3 can be found on pages 110 and 119.

Objective 4. Provide maximum benefit to the people of Australia The ABC will... Achieve the optimal use of assets and resources and manage the long-term sustainability of the Corporation.

Meeting its legislative obligation to... Ensure the functions of the Corporation are performed efficiently and with the maximum benefit to the people of Australia (s.8(1)(a)).

Its overall effectiveness will be measured by... 2004–05 2003–04 2002–03 2001–02 % of people who value the ABC and its services to the community 90 89 89 91 % of people who believe the ABC is efficient and well managed 70 64 68 61

Detailed reporting against Objective 4 can be found on pages 111 and 121. 15 Annual Report 2004–05 ABC Board of Directors

1 | Donald McDonald

2 | Russell Balding 123 3 | Ramona Koval

4 | John Gallagher

5 | Leith Boully

6 | Ron Brunton

7 | Janet Albrechsten 456

7

In accordance with section 12 of the Australian Broadcasting Corporation Act 1983, the ABC Board consists of the Managing Director, the staff-elected Director and not fewer than five nor more than seven other non-executive Directors.

The non-executive directors, including the Chairperson and Deputy Chairperson, are appointed by the Governor-General on advice from the Executive Council. The Managing Director is appointed by the Board, while the staff-elected Director is appointed by a ballot process conducted by the Australian Electoral Commission.

Board governance processes are detailed in Corporate Governance (page 44). 16 Annual Report 2004–05

ABC Board of Directors (Continued)

Donald McDonald AO having held senior financial management Appointed ABC Chairman in July 1996, positions within major NSW public sector Donald McDonald was re-appointed organisations. He has had extensive Chairman on 24 July 2001 for a second experience in financial and executive five-year term. general management, accounting, auditing and capital works programming Donald McDonald has been involved in in a number of organisations. the administration of arts enterprises for over 35 years, including Sydney Theatre Mr Balding holds a Bachelor of Business Company, Musica Viva Australia and The Studies and a Diploma of Technology Australian Opera, where he was chief (Commerce). He is a Fellow of CPA Australia executive for ten years until his and a member of the Australian Institute appointment to the ABC in 1996. of Company Directors.

He is Chairman of The Really Useful Ramona Koval Company Asia Pacific Pty Ltd, and is a Re-elected Staff elected Director from Director of Focus Publishing Pty Ltd. He 16 June 2004 for a further two-year term. is also Chairman of The Australiana Fund and the Glebe Administration Board. Ramona Koval presents and produces the weekly ABC Radio National program Books Mr McDonald was Chairman of the and Writing, co-presents the monthly talk- Constitutional Centenary Foundation for back national book club Australia Talks three years to December 2000 and was Books and is a contributor to Big Ideas. a member of the Board of the Sydney She is a freelance columnist and newspaper Organising Committee for the Olympic Games feature writer and is the author of one novel, and Chairman of its Cultural Commission. Samovar, and three books of non-fiction.

In 2001, he published The Boyer Collection, Ms Koval holds a Bachelor of Science a selected anthology of the Boyer Lectures and a Diploma of Education. since their inception in 1959 to 2000. John Gallagher QC Mr McDonald holds a Bachelor of Commerce Appointed a Director for a five-year term from the University of New South Wales from 9 December 1999, John Gallagher and an Honorary Doctor of Letters. was re-appointed for a three-year term from 24 February 2005. Russell Balding Appointed Managing Director on John Gallagher is a Barrister and 29 May 2002 for a five-year term. Queen’s Counsel.

Deputy Managing Director from He was formerly a Director of Mackay 10 December 2001, Russell Balding was Television Limited (1971–87) as well as previously Director of Funding, Finance a Director of companies operating hotels and Support Services. Mr Balding has and liquor outlets in Queensland and had a distinguished career in public sector New South Wales from 1960 to 1996. financial management and administration, 17 Annual Report 2004–05

Mr Gallagher holds a Bachelor of In addition, he has published research Arts and a Bachelor of Laws from papers and books on a wide range of The University of Queensland. anthropological issues and has lectured in anthropology at various universities Leith Boully in Australia and the University of Papua Appointed a Director for a five-year New Guinea. term from 11 October 2000. Ron Brunton has a Doctorate in Leith Boully, who lives in regional Anthropology from La Trobe University. Queensland, is the Director of the Boully Pastoral Company, Chair of the Community Janet Albrechtsen Advisory Committee of the Murray Darling Appointed a Director for a five-year Basin Ministerial Council and Chairman term from 24 February 2005. of the Centre for Rural and Regional Development. She is also an Adjunct Dr Janet Albrechtsen, a former solicitor, Professor with the Centre for Ecological is a newspaper columnist with The Economics and Water Policy Research Australian newspaper. She has worked at University of New England. for The Australian Financial Review, The Sydney Morning Herald, The Age, The She has an extensive background in business Sunday Age and Quadrant magazine. management and substantial experience in corporate governance gained through her She was previously employed with the work with government advisory committees law firm Freehill, Hollingdale and Page, and community organisations. practising in the areas of banking and finance, corporate and securities law. Mrs Boully holds a Bachelor of Rural Science and a Diploma of Business Studies. Dr Albrechtsen has a Doctorate in Law from the University of Sydney and has Ron Brunton taught at the University of Sydney Appointed a Director for a five-year Law School. term from 1 May 2003. Retiring Directors Dr Ron Brunton is currently the Director The five-year terms of Professor Judith of Encompass Research Pty Ltd—an Sloan and Mr Ross McLean expired on organisation engaged in anthropological 9 August 2004. Both terms were extended and socio-economic research, concentrating for a further six-month period that expired on native title, Indigenous heritage, in February 2005. immigration and environmental issues. A widely published writer, Ron was a fortnightly columnist for The Courier Mail from 1997 until 2003, and was a Senior Fellow at the Institute of Public Affairs from 1995 to 2001. 18 Annual Report 2004–05 Board Directors’ Statement

During the 2004–05 year, the ABC has The Board considered the ABC’s position remained responsive to the changing tastes as the national public broadcaster in relation and expectations of the public, and ensured to the many shifts of regulatory policy and it remains at the heart of contemporary technical changes in the rearrangement of Australian culture. the media industry. The Board believes that the ABC’s significance in contributing to The Corporation’s activities have been guided media diversity remains undiminished. by the principles of the ABC’s Charter, and the year’s achievements are measured and By embracing the exploration of new explained in this Annual Report. media, the Board hopes to keep the ABC at the leading edge of new technologies. As Future Direction a significant innovator within the Australian In August 2004, the Board endorsed the new electronic media, the ABC will be an integral ABC Corporate Plan 2004–07, which part of this new age in media. defines the future direction of the Corporation. In accordance with the objective of The strategies and objectives set out in engaging audiences with relevant and the Corporate Plan, as required under the innovative services, the ABC has continued Australian Broadcasting Corporation Act 1983 to reach more and more people via new (ABC Act), point to a period of continuing and emerging media. challenge and change for the ABC. There is a growing demand for programming In keeping with its obligations under that is accessible and available at any time, Section 8 of the ABC Act, the Board continually in any place, and in any situation. The measures and assesses ABC management’s ABC has explored innovative program and performance over the course of the year, distribution ideas to meet that demand. using a range of management and governance reports. The year has also seen growing personalisation of media content, as By 30 June 2005, 95% of Corporate Plan more devices for aggregating and storing targets were either ‘achieved’ or ‘on track’ content reach the market. for achievement. Of the seven targets (5%) rated as ‘not achieved’, two were moving triple j was the first Australian radio towards completion in accordance with revised service to offer podcasting. Radio National deadlines. A detailed summary of results is subsequently has enjoyed enormous success provided in the ‘Performance Against the with its podcast programs. This is encouraging Corporate Plan 2004–07’ section of evidence of new potential public interest in this report (see page 108). ABC programming once liberated from the schedule. The Context of Change During the past year, ABC Radio and Television have contended with renewed and intense competition from the commercial sector, including new licensees in radio and the gradual growth of pay television. 19 Annual Report 2004–05

Further Digital Innovation The barriers to re-establishing an international ABC2, Australia’s newest free-to-air digital television service from Australia were television channel, began broadcasting on considerable. The experience of moving an 7 March 2005. earlier service from the ABC to a commercial television network—and its subsequent The range of programs ABC2 is permitted to abandonment by the commercial service— show is severely restricted. Though the ABC had come at a cost to Australia’s reputation excels in many types of television, such as in international television. national news and current affairs, comedy, national sport, and drama, it is prevented Trust had to be rebuilt, as well as interest. from screening them due to ‘genre restrictions’ Despite these difficulties, the enduring in the digital television regime. commitment of the ABC gave much-needed credibility to the project, and ABC Asia Pacific The Board has made submissions to reviews was successfully inaugurated in 2001. of digital broadcasting stressing the impact of genre restrictions on the ABC’s role in The service suffered a great loss when providing diversity in the media. John Doherty, the inaugural Project Manager and later Head of International The Broadband Production Initiative is an Operations for ABC Asia Pacific television, exclusive partnership between the Australian died on 29 December 2004. Film Commission (AFC) and ABC New Media and Digital Services that provides Australians In recognition of his role in the success of with a range of locally-produced broadband ABC Asia Pacific, the Minister for Foreign and cross-platform content. Seven new Affairs, the Hon. Alexander Downer, has projects began this year. instituted an annual John Doherty Asia Pacific Journalism Internship. These productions feature primarily on ABC Broadband, some can be seen on ABC2 In June 2005, the Department of Foreign and the main television channel and some Affairs and Trade announced that the are heard on triple j, providing valuable international television service agreement exposure for independent producers. for 2006–11 would go to public tender. The ABC intends to put in a competitive This significant activity is positioning the tender; given its successful history with Corporation for a future in which broadband ABC Asia Pacific the Board hopes the will simply be another mainstream media tender will be successful. platform. At the same time, Radio Australia continued International Broadcasting to build audiences throughout the Asia Now in its fourth year of operation, ABC Asia Pacific region, both through its broadcasts Pacific is a vibrant, rapidly-growing service, and online services. which complements the role of domestic networks in contributing to and projecting a sense of national identity. The service is provided under an agreement with the Department of Foreign Affairs and Trade and has met all contracted Key Performance Indicators. 20 Annual Report 2004–05 Board Directors’ Statement (Continued)

More than the Headlines In seeking to extend the independence ABC journalism plays a vital role in extending of Panel appointments the Board, for the public understanding and interest in the first time, invited two independent international life and events, augmenting bodies, the St James Ethics Centre and the our international perspective. Communications Law Centre, to nominate qualified persons to be considered by the This was evident when the tsunami struck Board as potential panellists. on Sunday, 26 December last year. The ABC was the first Australian broadcaster with In addition to its current brief, the reformed journalists on the ground. Tim Palmer filed ICRP will now also review written complaints his first story for AM on the Monday morning. alleging serious and specific cases of factual Despite the extreme conditions, Peter Lloyd inaccuracy. and Geoff Thompson also filed stories within 24 hours. It is the Board’s belief that the work of this newly-constituted panel in assessing The insights provided by these ABC and helping resolve complaints will further correspondents in the aftermath of this strengthen the quality of ABC programming. tragedy were testimony that the continuing trust in ABC News and Current Affairs is The Board would like to place on record well justified. A key priority of the Board its appreciation of the exemplary and is to preserve and enhance the performance distinguished service provided by former which warrants that trust through the panellists, Ted Thomas AM (Convenor), application of governance processes to Margaret Jones, Professor Michael ensure the ABC’s independence, integrity Chesterman, Bob Johnson and Stepan and high standards. Kerkyasharian AM.

Independent Complaints Financial Sustainability Review Panel Reform of ABC Services The Independent Complaints Review In late 2005, the ABC will present its Panel (ICRP) is responsible for the review sixth Triennial Funding Submission to of complaints relating to serious bias, lack Government, for the period 2006–09. of balance or unfair treatment, and serious and specific cases of factual inaccuracy. Triennial funding for the ABC was inaugurated in 1988. Since that time, every three years, In May this year, the Board reformed the ABC has presented to Government a the appointment process of the ICRP submission for funding for the next triennium. to significantly strengthen its independence and increase the efficiency of Panel A growing gap now exists between the administration. The new Panel consists of funding provided and that which is needed the Convenor, the Hon. Michael Foster QC, to maximise the potential of ABC programs Ms Susan Brooks and Ms Jane Singleton and services in the new digital environment. AM, who were appointed effective from It is also important that the national 1 June 2005. broadcaster is able to keep pace with evolving public demand for its services. 21 Annual Report 2004–05

To inform the Triennial Funding Submission Gallagher for a three-year term. Dr. Janet process, the Board has asked the Government Albrechtsen was welcomed to the Board to engage an independent third party to assess for a five-year term. the adequacy of the Corporation’s funding. This demonstrated the ABC’s commitment In 2004–05 the Board ensured that the to providing maximum benefit for the people Corporation operated within the limits of of Australia through its activities. the available resources and continues to work towards ensuring that ABC Editorial The ABC Funding Adequacy and Efficiency Policies are consistent with its duties Review will provide the ABC with important under Section 8 of the ABC Act (see evidence which may ultimately deliver a more inside back cover). positive outcome for the future sustainability of the ABC. The Board commends this report to the Parliament and the people of Australia. Future infrastructure is a critical area for the Corporation. With growing demands for new services and technologies, the continuing Donald McDonald AO Chairman provision of essential services will require expanding capital investment, and the Board Russell Balding Managing Director is paying a great deal of attention to this matter. Janet Albrechtsen Director A critical point has been reached. Unless adequate funding is secured for the coming Leith Boully Director triennium, the Board will be faced with a range of fundamental questions about the extent Ron Brunton Director and quality of ABC programming and services. John Gallagher QC Director During the past year, the ABC has continued to inspire wide public support. The Board Ramona Koval Staff Elected Director believes the Corporation remains worthy of that great public support and that, with an appropriate degree of Parliamentary support, the ABC will continue making a vital, unique contribution to Australian life.

Deputy Chair Professor Judith Sloan, and Ross McLean retired from the Board during the year. The Board would like to thank Professor Sloan for the significant contribution made as Deputy Chair during her term and Ross McLean for his Chairmanship of the Corporation’s Audit and Risk Committee. The Board welcomed the return of John 22 Annual Report 2004–05 ABC Advisory Council

ABC Advisory Council Back row standing from left: Mr Simon Andrews, Ms Sascha Walkley, Mr Alan Wu, Mr Phil Wood, Mr Keith Smith, Dr Pamela Chick and Mrs Robyn Lambley | Front row seated from left: Ms Beverly Smallwood, Mr Glyn Parry, Dr Paul Collier, Ms Deborah Klika (Convenor) and Professor Michael Burgess.

The ABC Advisory Council is established the Council’s deliberations. The Council held under the provisions of the ABC Act to focus group discussions with school groups provide the ABC Board with advice on on science programming as background matters relating to the programming for its Science Discussion Paper Science: of the Corporation. The Council consists Bringing Knowledge into the Community. of twelve members appointed for a period of up to four years. Members of the public The Council prepared a Discussion Paper are invited to apply to join the Council entitled Australian Drama: Connecting with through promotions on ABC Radio, Television, our Audiences: Pushing the Right Buttons. Online and advertisements in the press. The Council’s papers on sport, arts and news and current affairs were reviewed and further The Convenor of the ABC Advisory Council, discussion took place with ABC program Deborah Klika, attends meetings of the ABC makers. A paper is in preparation on The Board Advisory Council Committee. Professor Role of Radio. These papers have or will Judith Sloan chaired the Committee until be considered by the ABC Board Advisory March 2005, when Dr Ron Brunton was Council Committee and circulated widely in appointed Chairman. The Board Advisory the ABC. They will also be considered in the Council Committee met after each Advisory Corporation’s Corporate Planning processes. Council meeting and considered discussion papers prepared by the Council and The main focus of the Advisory Council’s work recommendations made by the Council, for the year was a series of what are broadly along with responses from ABC Executives. termed ‘futures’ papers. These papers, based The Board and the Advisory Council held on the unique role of the national broadcaster, their annual meeting in December 2004. examine ways in which the ABC can move into the future confident that it can carry The Council made recommendations out its obligations to the community, be to the Board on various aspects of ABC innovative and creative, take risks, embrace programming and continued its custom new technologies and outlets for programs of meeting with ABC Divisional Directors and at the same time be responsive to in key areas. demands for quality content.

The Council met three times during the year The Advisory Council’s recommendations and between meetings individual members and commendations for the year, together obtained feedback and views from a diverse with responses from ABC management range of communities which formed part of are available in Appendix 17 (Page 186). 23 Annual Report 2004–05 The Year Ahead

The Corporation commences 2005–06 as the final year of its current funding triennium. It does so with the dual aim of maintaining faith with audiences in a changing media environment and ensuring the financial sustainability of its activities.

Although the ABC operated at a sustainable level of funded activities in 2004–05, recurring cost pressures will again become a budget issue in the 2006–09 triennium, assuming no change in the real level of base funding. The pressures relate both to operational and capital expenditure. They Earlier this year, the Australian National include the current state of the national Audit Office (ANAO) concluded that the ABC and international market in which the ABC had efficiently undertaken the conversion operates for acquiring and selling content, to digital terrestrial television broadcasting. and in which it competes for talent; cost But, as the ANAO acknowledged, this increases and pressures in the broadcasting project did not constitute the entire digital and media industries on the ABC budget; conversion process. For example, much of and the impact of digital conversion on the technology infrastructure of ABC Radio the Corporation’s capital and operational is ageing and in need of replacement. budgets. Moreover, digital technologies tend to have In the past, the ABC managed such a lifespan of three-to-five years, instead of cost pressures through the achievement eight years or more for the earlier analog of operational efficiencies, reduction in technology. Therefore, a substantial part of activities and by squeezing non-salary the initial equipment purchased for digital budgets. The current Corporate Plan television will need replacement over the includes a commitment to ‘maximise the next few years. relative efficiency of ABC resource and asset utilisation to effectively support Charter- Overall, the ABC’s available capital budget based services’ (strategic priority 14). is insufficient to meet the rate of capital But there is a limit to available operational depreciation anticipated over the next efficiencies from the existing spread decade. Intensive work is underway to of activities. complete a 10-year Integrated Capital Strategy with options to manage the ABC’s The ongoing transition of the ABC infrastructure at a sustainable level. from the analog to the digital technology environment is expected to generate Against this background, the Government’s further pressures on the capital budget Funding Adequacy and Efficiency Review of over the next five-to-ten years. the ABC will assume particular importance. 24 Annual Report 2004–05 for any child 25 Annual Report 2004–05

Meeting Mixy | Sydney Royal Easter Show The ABC continues to be Australia’s most successful and comprehensive broadcaster of children’s programs. Characters such as the popular star of TV and online, the pink rabbit Mixy; the internationally acclaimed Bananas in Pyjamas and the iconic program Play School, have become an integral part of the lives of Australia’s children.

Each week, ABC Television carries around 38 hours of ABC Kids programming designed to interest and excite children about their world. These hours are increased in school holidays. On weekdays, ABC2 carries children’s programs at times they are not screening on ABC Television, so that 13 hours of trusted ABC children’s programming are available to Australian families each day.

The relationship with young viewers is extended through ABC online with the unique children’s gateways —The Playground for youngsters up to eight years of age and RollerCoaster for those between eight and 14 years.

The ABC’s link with young Australians is maintained through schools programs for primary and secondary students, including Behind the News, and ABC Online’s Education Resources site—a gateway designed for use by schools.

hello big ted i enjoy watching playschool and i especially love the bears Hugo. by email 26 Annual Report 2004–05

ABC Audiences Average Weekly Radio Reach—Five City Source: Nielsen Media Research

Audience Trends 2004–05 ABC NewsRadio The environment in which the ABC 2003–04 operates is constantly changing. Audiences 2002–03 increasingly have control over what, when, ABC Classic FM 2001–02 where and how they consume media. The 2000–01 choice of content and the devices through which that content is broadcast or captured are also increasing rapidly. Radio National In this environment of change, the vast majority of Australians continue to turn to ABC Local Radio the ABC: an estimated 75% of Australians use the ABC’s broadcast services each 0.0 0.5 1.0 1.5 2.0 2.5 Millions week.1 The traditional media of ABC Radio and Television continue to attract and retain large audiences, while the new media Aggregate ABC Radio Audience Share (%) Source: Nielsen Media Research forms—ABC Online, the ABC’s second digital television channel, ABC2, and 2004–05 initiatives such as podcasting and audio Sydney 2003–04 streaming—are providing audiences with Melbourne 2002–03 access to a wide range of content that is Brisbane 2001–02 available at different times and are enabling Adelaide audiences to self-schedule their media 2000–01 Perth consumption. The ABC’s strength in the traditional media and positioning at the Newcastle leading edge of developments in content Canberra

delivery and new media forms mean Hobart that the Corporation serves both a mass Darwin audience and masses of audiences. 0 1020304050 % Radio Strong competition in the radio market provides audiences with a wide range of choice across many radio genres. The radio of television or online, viewed or visited—a market continues to fragment. Between service over a given time frame) of radio has June 2003 and June 2005, an additional 30 remained at 95% for more than a decade radio licenses were issued in Australia,2 and the level of listening among different increasing competition for audiences in age groups has generally been steady metropolitan and regional areas. The during this period.3 average weekly reach (the total number of people who have listened to—or in the case Another feature of the radio market has been the emergence of new means of 1 Newspoll analysis based on overlap patterns of usage of ABC services from Newspoll telephone survey, plus reach delivery that take the traditional medium data for TV, Radio and Online. Analysis based on Australians of radio into the leading edge of new aged 18 and over, June 2005. 2 Australian Broadcasting Authority, June 2005. 3 Nielsen Media Research Radio Ratings 1995–2005. 27 Annual Report 2004–05

ABC Radio Regional Reach and Share, 2004–05 (%) Source: Nielsen Media Research

All ABC Local ABC Radio News Radio Radio triple j Classic FM National Radio Share Reach Share Reach Share Reach Share Reach Share Reach Share Reach Orange (NSW) 26.2 41 13.3 24 5.7 13 2.5 6 3.7 11 — — Wollongong (NSW) 19.4 36 9.4 21 4.4 11 1.3 3 1.0 3 — — Lismore (NSW) 36.6 47 20.4 24 7.7 18 3.0 7 4.2 12 — — Broken Hill (NSW) 39.3 53 25.5 36 8.7 17 1.0 4 1.7 9 — — Mt Gambier (SA) 32.3 41 20.8 25 4.2 11 1.3 4 0.7 3 — — Toowoomba (Qld) 27.1 34 13.1 20 3.9 7 4.5 7 3.0 6 — — Albany (WA) 53.5 68 23.1 34 12.4 24 3.6 12 8.0 20 — — Geraldton (WA) 46.9 58 31.5 37 4.3 11 1.3 5 2.4 8 — — Bunbury (WA) 41.4 54 16.2 26 14.4 24 1.7 5 4.4 9 — — Launceston (Tas) 42.0 49 23.1 26 5.7 16 3.5 7 5.8 12 1.7 6

media. These developments are detailed increased to 8.7% from 7.9%. 891 ABC in the New Media and Digital Services Adelaide’s reach was up by 13% to 205 000 section, below. and share increased to 11.1% from 9.9%. Reach for 720 ABC Perth rose by 9% to In this highly-fragmented environment, ABC 288 000 and share increased to 11.5% Radio continued to perform strongly. Overall from 10.8%. five-city average weekly reach increased by 0.8% on 2003–04, to the numerically highest triple j’s five-city average weekly reach annual average recorded: 3 766 000, or decreased by 6% on 2003–04 to 1 092 000 34% of the five-city metropolitan population and share decreased from 4.7% to 4.4%. aged 10 years or over.4 ABC Radio's overall This decline is due to the continuing five-city share (the percentage of the radio fragmentation of the youth media market, listening or television viewing audience driven by new technologies and entrants. tuned to a particular service) in 2004–05 Work is continuing to minimise the decline. was 20.4%, a 0.7 point decrease on the (This result does not reflect use of triple j 2003–04 result of 21.1%. Increases were services on other platforms, including recorded in Adelaide and Perth, while online and mobile technologies.) Brisbane remained steady. ABC Classic FM’s five-city weekly reach ABC Local Radio’s average weekly increased by 2% to 690 000, while share reach was up 4% on 2003–04, to a record remained steady at 2.5%. Following the 2 198 000 and share increased to 10.2%, highs recorded in 2003–04, Radio National’s an 0.2 share point increase on the 2003–04 overall five-city weekly reach was down by result of 10.0%. Weekly reach for 702 ABC 5% to 661 000 and share decreased from Sydney increased by 2% to 671 000 and 2.3% in 2003–04 to 2.0%. An extensive share was steady at 9.1%. While 774 ABC research project exploring listener attitudes Melbourne’s reach increased slightly by and expectations of the network commenced 0.4% to 758 000, share decreased to 11.2% in mid-2005. from 11.6%. 612 ABC Brisbane’s reach increased by 8% to 276 000 and share 4 All five-city radio data is drawn from Nielsen Media Research. The five cities surveyed are Adelaide, Brisbane, Melbourne, Perth and Sydney. 28 Annual Report 2004–05

ABC Audiences (Continued)

ABC NewsRadio’s weekly reach increased The ABC has commissioned further by 1% to 642 000 and share remained steady radio surveys in regional Australia for at 1.5%, compared with 1.6% in 2003–04. the coming twelve months.

ABC Radio's reach and share increased in Local Content on ABC Radio both Newcastle and Canberra in 2004–05. Local content is a very important part of ABC In Newcastle, ABC Radio's reach increased Local Radio programming for audiences in by 12% to 147 000 and share increased from regional Australia. Earlier research among 19.1% in 2003–04 to 20.8%. In Canberra, regional audiences indicated a strong ABC Radio's reach increased by 2% to demand for local content during breakfast 186 000 and share increased from 42.4% time radio.7 Quantitative audience research in 2003–04 to 44.1%. in 2004–05 illustrated the popularity of the local weekday Breakfast program among Radio surveys were also conducted in Hobart audiences. For example, in Broken Hill and Darwin in 2004–05. ABC Radio's average and Geraldton, ABC Local Radio breakfast weekly reach in Hobart was 90 000 and share programs achieved audience shares of was 36.8%. In Darwin, ABC Radio's reach 42%; in Orange, Bunbury, Lismore, Hobart was 52 000 and share was 32.1% (no radio and Toowoomba the Local Radio breakfast surveys were conducted in Hobart and programs achieved audience shares ranging Darwin in 2003–04). from 22% to 29%; while Mt Gambier, Albany and Launceston audience shares were above On a nine-city basis, ABC Radio, on 30%. Similar levels of audience were an average week, reached an estimated recorded for the local weekend Breakfast 4.241 million Australians in 2004–05.5 programs, with 52% of the Saturday Breakfast listening audience in both Broken A total of ten radio surveys were conducted Hill and Geraldton tuning to Local Radio. in regional areas in 2004–05.6 The ABC Saturday Breakfast also recorded strong participated in surveys in 2004–05 in audience share results in Orange, Lismore Toowoomba and Wollongong. ABC Local and Toowoomba of around 30% and of over Radio achieved a share of 13.1%, and 9.4% 40% in Albany and Mt Gambier. respectively in these two markets. Focused Radio Audience Research The ABC also commissioned surveys in During 2004–05, four major research eight regional areas (no commercial stations projects were undertaken on behalf of ABC chose to participate in these surveys). ABC Radio. Three projects were commissioned Local Radio achieved a share of 13.3% in for ABC Local Radio and one for ABC Orange, 16.2% in Bunbury, 20.4% in Lismore, Classic FM. 20.8% in Mt Gambier, 23.1% in both Albany and Launceston, 25.5% in Broken Hill and During October and November 2004, 31.5% in Geraldton. qualitative research was undertaken 5 Nielsen Media Research radio ratings surveys 2004–05. on behalf of ABC Local Radio among its The nine cities surveyed in metropolitan ratings surveys listeners who use and do not use the are Adelaide, Brisbane, Canberra, Darwin, Hobart, Melbourne, Newcastle, Perth and Sydney. accompanying Local Radio websites. 6 All surveys conducted by Nielsen Media Research. 7 Qualitative research undertaken in 11 regional areas in 2001–02: Mackay, Cairns, Mt Isa, Tamworth, Lismore, Wodonga, Bendigo, Geraldton, Bunbury, Renmark and Alice Springs. 29 Annual Report 2004–05

The research, which was conducted in During May and June 2005, qualitative three distinctly different locations— research was undertaken for ABC Classic Melbourne, Darwin and Tamworth—was FM in Sydney, Melbourne and Adelaide. undertaken to: gain a better understanding The research explored audience attitudes of why people use the websites; evaluate and responses to classical music and the whether the content is meeting user needs; content and style of the network. The and identify opportunities for audience research took the form of workshop growth. This research was used to discussion groups, primarily among inform content and style development potential listeners, and focused on for the websites. identifying further opportunities for ABC Classic FM to attract new listeners In October 2004, 1233 ABC Newcastle and develop new program content. commissioned quantitative research to explore the radio listening habits of people Internet Delivery of Radio Services aged 40 years and over in the Newcastle, The expansion of new media has provided Hunter Valley, Port Stephens and Lake traditional media forms with the opportunity Macquarie areas. The research focused to expand their distribution channels. on levels of satisfaction among listeners This is best exemplified by the growth in to radio generally and to ABC Local Radio the number of ABC Radio services available during the key Breakfast and Drive sessions. online and the growing audiences for ABC The research has been used by Local Radio online services. Radio to continue to refine and enhance these programs. In 2004–05, three of the top ten ABC Online websites were those for domestic ABC In February 2004, ABC Local Radio Radio services: ABC Local Radio reached commissioned a longitudinal study of the an average of 293 000 users each month, mood and frame of mind of the Local Radio Radio National reached an average of listener. The research was designed to 130 000 users and triple j reached an provide insights into how listeners feel average of 129 000 users.8 Some of this about the world around them and the place activity was driven by podcasting (MP3 of media—specifically radio and Local audio files) and audio streaming. Radio. The research included interactive discussions on the Internet among a wide By June 2005, the triple j, Radio National, cross-sectional sample of Local Radio Local Radio, dig and News and Current listeners from disparate parts of Australia. Affairs websites offered MP3 audio files of programs or program segments for These discussions provided insights into download. Average weekly accesses to audience attitudes and responses to MP3 file downloads grew from around various events—be they local, national or 3 300 in January 2005, when podcast files international—and how those events were were available only on the triple j and dig handled and interpreted by the media and websites, to 93 100 in June 2005.9 specifically by Local Radio. The findings from this research have been used extensively To collect audience feedback and measure by ABC Local Radio in metropolitan and ongoing audience demand for podcasting, regional areas to inform and develop ABC Radio National conducted a podcasting program content to meet listeners’ trial in May 2005. More than 3 000 people needs at different times of the day. 8 Nielsen//Netratings July 2004–June 2005. 9 ABC Server statistics. 30 Annual Report 2004–05

ABC Television Reach (Four Weekly) ABC Audiences Source: OzTAM Television Ratings and Regional TAM (Continued) Sydney registered to take part in the trial, and in Melbourne the follow-up survey of 1 500 participants, Brisbane 98% said they would continue to use the Adelaide service to download ABC Radio National

Metropolitan Perth audio files. Providing audiences with 5 City Metro control over the time at which they listen Southern NSW to content has proven to be popular, Northern NSW with 51% of respondents indicating they Victoria downloaded programs that they did not Queensland usually listen to on air.10 Regional Tasmania Regional All Since the late 1990s, the ABC has provided 0 102030405060708090100 online audio streams of its Radio services. % 2003–04 2004–05 ABC Radio has made an increasing quantity of content available as audio-on-demand and ABC Television Share 2004–05 6am–midnight as the amount of content has increased, Source: OZTAM Television Ratings and Regional TAM so too has demand. The level of activity, 2003–04 measured by average weekly accesses, Sydney attributed to audio streaming in 2001–02 Melbourne 2004–05 was 155 000. Activity had doubled to an Brisbane average of 329 000 accesses per week Adelaide

in 2004–05.11 Metropolitan Perth 5 City Metro Digital Radio Trials Southern NSW During 2004–05, digital radio trials Northern NSW continued in Sydney and Melbourne. The Victoria Queensland current trials are being conducted by Digital Regional Radio Broadcasting Australia (a consortium Tasmania of Commercial Radio Australia, the ABC and Regional All SBS) and Broadcast Australia respectively. 0 5 10 15 20 25 % The Sydney trials include seven commercial broadcasters, the ABC and SBS. The ABC Television Share 2004–05 6pm–midnight Melbourne trials include the ABC, SBS, Source: OZTAM Television Ratings and Regional TAM community broadcasters, Sport 927 and Sydney 2003–04

World Audio (an off-band AM broadcaster). Melbourne 2004–05 The ABC has broadcast its dig music service Brisbane and ABC Classic FM in both cities, as Adelaide

well as ABC NewsRadio in Melbourne. Metropolitan Perth Program-associated data (PAD) has been a 5 City Metro feature of both trials, supplementing audio Southern NSW content with text-based information such Northern NSW as artist and track details. Research from Victoria audience panels established in both cities Queensland Regional Tasmania 10 ABC Research, conducted on ABC Online May–June 2005. 11 ABC Server Statistics, 2001–2005. Regional All 12 Colmar Brunton Research for Sydney trial and 0 5 10 15 20 25 30 Millward Brown Research for Melbourne trial, 2004-05. % 31 Annual Report 2004–05

ABC Television Household Share, Remote Regions, 2004–05 (%)

Region Survey Dates 6am–midnight 6pm–midnight Darwin 18 July–7 August 2004 23.3 25.5 Riverland/Mt Gambier 25 July–7 August 2004 16.8 16.6 Remote Central and Eastern 18–31 July 2004 32.9 36.0 Port Pirie/Broken Hill 18–31 July 2004 13.9 15.3 Regional WA 25 July–7 August 2004 21.8 22.8 6–19 March 2005 20.4 20.5

Note: as the frequency of surveys and dates vary from year to year, comparative data is not available. Source: Nielsen Media Research

to assess functionality, capability and levels was 17.2%, compared with 17.3% in of interest in this new media, indicated high 2003–04.16 In the regional television levels of enthusiasm for the service.12 markets that are measured electronically (regional Queensland, Northern and Television Southern NSW, regional Victoria and The television market has been characterised Tasmania), the free-to-air prime-time by strong competition from free-to-air household share for ABC Television was broadcasters and subscription television. at an all-time high of 18.4%, compared The digitisation of subscription television with 18.3% in 2003–04.17 All-day has meant that the channel choice available (6am–midnight) free-to-air household to viewers choosing to pay for television share for ABC Television in regional has grown dramatically from around 50 in markets was 17.9%, compared with 2002 to more than 130 audio and visual 18.3% in 2003–04.18 channels in 2005.13 Broadcast television also faces competition for audiences from Television audiences in the more remote outside the medium, with video, DVD and parts of Australia are measured by diary, electronic game usage prevalent among all rather than electronically. In 2004–05, age groups. Analysis shows particularly the ABC participated in diary surveys high usage of these forms among young of television audiences in Darwin, audiences under 13 years of age.14 Riverland/Mount Gambier, Remote Central and Eastern Australia, Port Pirie/Broken In this competitive environment, ABC Hill and Regional Western Australia. In Television has achieved strong results these areas, the number of free-to-air in 2004–05. The free-to-air prime-time television stations available to audiences household share for ABC Television in varies and the ABC share of viewing the metropolitan markets of Sydney, reflects these differences. For example, Melbourne, Brisbane, Adelaide and ABC Television’s prime-time household Perth was 17.9%, compared with 17.8% share in the Remote Central and Eastern in 2003–04.15 All-day (6am–midnight) Australia survey was 36%, while in the free-to-air household share for ABC Riverland/Mount Gambier survey area Television in the metropolitan markets prime-time household share was 16.6%.

16 OzTAM five-city free-to-air television ratings data, 13 FOXTEL Business Overview, (http://www.foxtel.com.au). July 2003–June 2004 and July 2004–June 2005. 14 OzTAM unpublished analysis of non-broadcast uses of 17 Regional TAM free-to-air television ratings data, television April/May 2004. July 2003–June 2004 and July 2004–June 2005. 15 OzTAM five-city free-to-air television ratings data, 18 Regional TAM free-to-air television ratings data, July 2003–June 2004 and July 2004–June 2005. July 2003–June 2004 and July 2004–June 2005. 32 Annual Report 2004–05

ABC Audiences (Continued)

In terms of program highlights in 2004–05, using customised data analysis tools; the 51 programs attracted metropolitan use of qualitative tracking tools to monitor audiences of over one million; the same audience attitudes to program genres number as 2003–04. Of these, 14 were and new programs, and trends in viewer Australian, including programs such as preferences; and a syndicated media and Kath and Kim, Enough Rope with Andrew consumer database to inform program Denton, Outback House, The New Inventors marketing and promotional activity. and My Favourite Book.19 ABC2 The reach of all television (free-to-air ABC2, the ABC’s second digital television and subscription) has been declining. For channel, began transmission on 7 March example, in 2002 the average weekly reach 2005 as a complementary service to the of all television was 92.1% of the population. main ABC television channel. In the six months to June 2005, this figure was 89.1% of the population. In that same Presently, there is no standard audience period, the reach of free-to-air television measurement system for digital multi- also declined from 91.2% to 87.5%.20 channels, with only limited data available Factors contributing to these declines in the from the digital subscription television reach of all television include those noted homes in the OzTAM and Regional TAM earlier, such as the use of DVDs, videos ratings panels. In its first quarter of service, and electronic games, as well as new the average daily reach of ABC2, from media forms, which are explored below. within digital subscription television homes, was estimated to be 92 000 viewers, which The average weekly reach of ABC roughly equates to 5% of digital subscription Television mirrors the small declines in television homes watching ABC2 on a daily reach generally recorded over time by basis.23 Audience estimates for ABC2 were free-to-air networks. In the metropolitan also collected via a national telephone markets, the average weekly reach of ABC survey conducted among Australian adults Television was 8.8 million viewers or 64.2% aged 18 and over. The survey found that of the population in 2004–05, compared 12% of Australian adults claimed to have with 65.7% in 2003–04.21 In the regional watched ABC2.24 markets, the average weekly reach of ABC Television in 2004–05 was 3.9 million Emerging television technologies viewers or 62.6% of the population, Trials of two new media forms, DVB-H compared with 65.1% in 2003–04.22 (Digital Video Broadcasting-Handheld) and datacasting, commenced in Sydney in 2005. In response to this competitive environment, The ABC is participating in the DVB-H trial ABC Television continued to draw on a range with other content providers, Broadcast of quantitative and qualitative research Australia and Telstra. DVB-H technology to inform programming, scheduling and enables audiences to view television and marketing strategies. This included detailed video content via a mobile phone. ABC2 analysis of television ratings databases

19 OzTAM five-city free-to-air television ratings data, 22 Regional TAM free-to-air television ratings data, July 2003–June 2004 and July 2004–June 2005. July 2003–June 2004 and July 2004–June 2005. 20 OzTAM five-city free-to-air television ratings data, 23 OzTAM and Regional TAM data from subscription 2002 to June 2005. television homes, 6 March–4 June 2005. 21 OzTAM five-city free-to-air television ratings data, 24 Newspoll, Awareness and Usage of ABC July 2003–June 2004 and July 2004–June 2005. services, June 2005. 33 Annual Report 2004–05

ABC Online’s Audience Reach by Month July 2004 – June 2005 2 000 000 Source: Nielsen//NetRatings; Home and Work Panel 18

1 800 000 16

1 600 000 14 1 400 000 12 1 200 000 10 1 000 000 8 800 000

Audience Reach Audience 6

600 000 Reach % Audience

400 000 4 2 Audience Reach 200 000 (Unique Audience) 0 0 Audience Reach % ry July April May June March August October Februa September NovemberDecember January 2005

2 000 000 ABC Online Audience Retention (month-on-month) 1 800 000 July 2004 – June 2005

1 600 000 Source: Nielsen//NetRatings

1 400 000

1 200 000 Retained audience New audience 1 000 000 43.1% 47.6% 41.6% Retention rate (%) 42.4% 43.7% 41.5% 800 000 42.1% 39.6% 38.3% 35.5% 41.4% 42.6% Unique Audience 600 000

400 000

200 000

0

Jul-Aug Jun-Jul Aug-Sep Sep-Oct Oct-Nov Nov-Dec Dec-Jan Jan-Feb Feb-Mar Mar-Apr Apr-May May-Jun

ABC Online’s Monthly accesses 2000–2005 (June) Source: ABC Server Statistics

100

90

80

70

60

50

40

30 Monthly accesses - Millions accesses Monthly 20

10

0 Jul Jul Jul Jul Jul Sep Sep Sep Sep Sep Nov Nov Nov Mar Nov Mar May Mar Nov May May Mar Mar Mar May May May Jan-01 Jan-03 Jan-00 Jan-02 Jan-04 Jan-05 34 Annual Report 2004–05

ABC Audiences (Continued)

will be part of this trial and audience they offer is diminishing. This convergence research will commence later in 2005. of platforms means that audiences can, for The ABC is participating in the first full example, watch ABC Television and video datacasting service on free-to-air digital content on ABC Online via a broadband television in Australia. Datacasting allows connection, listen to ABC Radio via ABC for the broadcasting of text, audio and Online and watch ABC2 via a mobile phone. video content via the digital television The convergence of media forms and the spectrum. The trial will initially feature continuing growth in range and volume of six information services from a range digital devices underpins the breadth and of content providers. The ABC will be depth of content available to audiences. providing a news, sport and weather service. Research into the utility, value Market trends indicate a rapid rise in and audience needs will commence uptake of digital devices. In 2003, 24 000 later in 2005. MP3 devices were sold in Australia. In 2004, sales topped 441 000, and in the first six Since 2002, ABC New Media and Digital months of 2005, sales have already out- Services has been involved in a study of stripped the previous year, with 567 000 how interactivity can enhance children’s units sold. Digital set-top box sales have television. The research is being undertaken also increased in the period from 114 000 by the Interactive Television Research in 2003, 225 000 in 2004 to 166 000 in the Institute (iTRI) at Murdoch University and first six months of 2005. The sales volume includes industry partners Nickelodeon, of digital television sets in the six months the Nine Network Australia, TVNZ and the to June 2005 was 6 400, already more than West Australian Department of Education. the annual sales volumes recorded in the The first two years of the project involved past two years—5 900 digital sets in 2003 development of interactive prototypes and and 4 600 in 2004.25 initial testing with children in a usability lab at iTRI. During 2004–05, a ‘mobile Estimates from FOXTEL indicate that 70% lounge room’ built by iTRI visited more than of its more than one million subscribers 20 schools and 480 children participated in are receiving digital services.26 All of a quantitative research study into the viability AUSTAR’s more than 500 000 subscribers and utility of interactive television. In the are digital, and an estimated 80% of these coming months, research will continue into have newer digital services enabling the social context of interactive television. audiences to receive free-to-air digital The project is due for completion by multichannels.27 Digital subscription early 2006. television enables audiences to interact with some content—selecting camera New Media and Digital Services angles, sending and receiving emails and the Digital broadcasting delivers audiences ability to source more detailed information. high-speed audio and visual content on a Digital television broadcasting has also variety of platforms—television, radio and enabled the use of personal video recorders online. In the digital age, the distinction (PVRs) and DVD recorders to digitally capture between platforms and the different services and store content. Although accurate data

25 GfK Marketing Australia, 2003–June 2005. 26 FOXTEL, July 2005. 27 AUSTAR, estimates July 2005. 35 Annual Report 2004–05

on the penetration levels of these devices broadband-specific content available to are not yet available, the commoditisation audiences. ABC Online has a high reach of these technologies is a further example among Australian home broadband users, of the increasing control audiences have with 32% of all Australian home broadband over their consumption of content. users visiting ABC Online at least once each quarter.31 In response to these developments, ABC New Media and Digital Services greatly Qualitative audience research has been expanded the breadth and depth of content an important ingredient for the continuing available to audiences. In 2004–05, the ABC development and refinement of ABC Online. website, ABC Online grew to over 1.7 million In late 2004 focus group research was pages of content, reaching an average of conducted to inform the redesign of the 1.4 million Australian Internet users each ABC RollerCoaster website. The website is month who access, in total, approximately aimed at 8–14 year olds and the objective 80 million pages of content. of the research was to gather information on usage of the site and how it could be The number of Australians visiting ABC enhanced in terms of design, usability and Online continues to grow at a rate greater content. The research provided a wealth than the growth in use of the Internet. of information and ideas which informed the More than 14% of all Australians who used look and feel of the new RollerCoaster site. the Internet on a monthly basis, visited ABC Online. Over the six-month period from Considerable audience research was January to June 2005, ABC Online’s audience undertaken in the first half of 2005 to grew to 4.1 million, with a reach of 35.3% inform the redesign of the ABC Online among Australian Internet users.28 ABC home page. This research included focus Online remained one of the most popular group discussions among regular, occasional websites in Australia, ranking 8th in June and potential ABC website users. The aim 2005 by Nielsen//NetRatings, compared of the research was to test new design with 11th in June 2004. ideas for the home page ensuring audiences’ quick and easy navigation to the wide range While Internet use in Australia has continued of content on ABC Online. to increase, the major shift among audiences has been the number of people converting News and Current Affairs to broadband connections. At the end of News and Current Affairs audience figures June 2005, 59% of Australian home Internet have grown or remained steady, with key users had broadband.29 Broadband access programs attracting strong audiences changes the way audiences use the Internet: across platforms in 2004–05. broadband users spend twice as much time online and visit twice as many Internet sites On ABC Television, the weekday 7pm as narrowband Internet users.30 Broadband News had a five-city average audience of facilitates the use of rich media content, 1.1 million, up 2% on 2003–04, and one including video and audio online, and New in four episodes had at least 1.2 million Media and Digital Services’ business strategy viewers. The 7.30 Report had a five-city has focused on increasing the range of average audience of 919 000 and Stateline

28 Nielsen//Netratings,Home and Work Panel data January–June 2005. 29 Nielsen//Netratings, June 2005. 30 Nielsen//Netratings, The Australian Internet and Technology Report, 2004–05. 31 Nielsen//NetRatings, June 2005. 36 Annual Report 2004–05

ABC Audiences Newspoll conducted similar surveys in (Continued) 1998, 1999, 2002, 2003 and 2004. The 2005 research was conducted by telephone 834 000, an increase of 5%. Australian between 20 and 28 June 2005 and drew Story’s average audience remained upon a national sample of 1 900 people steady at 1.1 million.32 aged 14 years and over.

On ABC Radio, the 7.45am News on Overall Value of the ABC Local Radio achieved a five-city average Across the community at large, the 2005 weekly reach of just over one million results show beliefs and opinions about the listeners, a 3% increase on the previous ABC are generally consistent with those year. AM on both Radio National and Local expressed in the 2004 survey. Nine-in-ten Radio continued to attract a combined (90%) Australians continue to believe the average weekly reach of more than ABC provides a valuable service to the 1.1 million listeners.33 community, and half (47%) believe it provides a ‘very valuable’ service. The combined ABC News and Current Affairs online sites recorded 4.2 million Comparing the results with those recorded average weekly accesses, an increase of in the 2004 survey, the only change in 28% over 2003–04.34 The average monthly results was an increase in the number reach of the ABC News Online website of people in country and regional areas from within Australia was 333 000, an who believe the ABC and its services are increase of 4% on 2003–04.35 valuable to the community (up from 88% to 92%). Looking over the past two years, A large qualitative research study of the there has been a decline in the number of ABC 7pm News bulletin was undertaken females who rate the ABC and its services in mid-2005. The research was conducted as very valuable (down from 50% to 44%) in Sydney, Melbourne, Brisbane and Perth, and among heavy ABC users describing and the regional centres of Bathurst, the ABC this way (down from 62% to 57%). Townsville and Bendigo. Participants in The ABC is conducting further analysis of the research ranged in age from 25 to 70 these results to better understand the and included regular and less frequent year-on-year changes. ABC News viewers. The findings from the research will be used to inform the Notwithstanding these decreases, the structure and flow of the 7pm bulletins. proportion of people within these segments who believe the ABC and its services are ABC Appreciation Survey 2005 valuable is still very high (around 90%). In 2005, the ABC commissioned Newspoll to conduct the sixth ABC Appreciation Television Survey. These surveys provide an overview Results for ABC Television in the 2005 of community attitudes about the ABC, and survey showed some improvements. The allow the Corporation to assess the value vast majority of Australians (80%) continue placed on its services by the Australian public to believe the quality of programming on and the delivery of its Charter obligations. ABC Television is very or quite good, and three-quarters (74% up from 69% in 2004)

32 OzTAM, five city data July 2003–June 2004 and July 2004–June 2005. 33 Nielsen Media Research, metro five-city radio surveys, July 2003–June 2004 and July 2004–June 2005. 34 ABC Server Statistics. 35 Nielsen//NetRatings, July 2003–June 2004 and July 2004–June 2005. 37 Annual Report 2004–05

Overall Value of the ABC believe that ABC Television does a ‘good job’ 100 91 89 89 90 in terms of the number of shows it provides 88 86 they personally like to watch. As found in 80 previous years, community perceptions about ABC Television are far more positive than 60 perceptions about commercial television. 49 50 48 47 44 41 Demographic results of note include: 40 Total an increase in the number of males who Valuable believe the quality of programming on ABC 20 Very Television is good (up from 73% to 80% and Valuable very good (up from 16% to 20%); an increase Statistically significant in the number of teenagers aged 14–17 0 1998 1999 2002 2003 2004 2005 describing ABC Television in this way (up from 70% to 81% and very good up from 8% to 18%) and improvements on this same % Television—Quality of Programming dimension among Australians resident in 100 80 80 75 75 78 79 77 the five largest capital cities (up from 76% to Good 80%) and in country and regional Australia 60 41 40 43 41 40 (up from 77% to 82%). In terms of ABC 40 38 23 22 20 20 18 20 20 Television doing a good job providing 4 5 5 5 6 7 0 programs that people like to watch, 2 3 2 2 1 2 12 11 9 8 9 10 20 19 18 18 improvements were recorded among 24 21 21 40 males (good job—up from 67% to 74%), 53 50 51 53 60 54 56 teenagers aged 14–17 (good job—up from 80 Commercial TV Poor ABC 51% to 71%) and light ABC viewers (good 100 job—up from 68% to 75%) since 2004.36 The 1998 1999 2002 2003 2004 2005 1998 1999 2002 2003 2004 2005

ABC notes that the improvement recorded Very Poor Very Good Statistically significant change among 14–17-year-olds is a result of a Quite Poor Quite Good combination of program strategies, including the introduction of the new locally-produced Blue Water High, which achieves an audience % Radio—Quality of Programming share of almost 40% among those aged 100 80 37 Good 63 13–17, and the Wednesday evening 61 60 60 58 59 60 prime-time schedule, which has attracted 55 58 53 55 55 58 40 and retained younger audiences. 19 21 22 22 20 17 20 14 12 13 10 12 13 0 1 2 1 2 2 2 7 6 7 8 6 8 Radio 20 12 12 12 1312 13 29 29 29 The majority of Australians (63%) 40 31 30 30 believe the ABC provides good quality 60 radio programming. Similarly, six-in-ten 80

Poor ABC Commercial Radio (59%) Australians believe ABC Radio does 100 2004 1998 1999 2002 2003 2004 2005 a ‘good job’ in terms of the amount of 1998 1999 2002 2003 2005 programming it provides to which they Very Poor Very Good Statistically significant change personally like to listen. Quite Poor Quite Good

36 For this study, a light ABC Television viewer is defined as someone who claims to watch ABC Television for All of the graphs above are based on a total sample aged 14 years less than six hours per week. and over. ‘Don’t Know’ responses are not displayed Source: 37 OzTAM, five-city metropolitan data. Newspoll 2005 ABC Appreciation Survey 38 Annual Report 2004–05

ABC Website—Quality of Content ABC Program Does a Good Job of Being Balanced and Even-Handed * In previous surveys (1999–2004), the question was asked in relation to Based on those aged 14 years and over who ever watch/listen to the ‘quality of information’ % respective program. Source: Newspoll 2005 ABC Appreciation Survey Based on those aged 14 years and 100 over who ever visit the ABC 95 94 94 93 91 91 website Source: Newspoll 2005 89 89 89 90 90 87 88 86 88 ABC Appreciation Survey 85 80 100 92 90 89 87 89 83 60 80 50 43 47 43 45 44 44 42 41 40 41 40 39 41 41 60 38 37

40 38 20 34 34 32 34 29

20 0 2004 2005 2002 2003 2002 2003 2004 2005 2002 2003 2004 2002 2003 2004 2005 0 2005 1998 1999 2002 2003 2004 2005 ABC 7pm The 7.30 AM/PM The World Very Good Total Good News Report Today

Statistically significant Total Good Job Very Good Job Statistically significant change

There is a greater similarity in beliefs corresponds to rising competition and niche about ABC Radio and commercial radio than specialisation in the youth radio market. between ABC Television and commercial television. This similarity is borne of the In terms of the amount of programming more diverse and fragmented radio market people like to listen to on ABC Radio, results in which ABC Radio operates. It is noted were generally similar to the previous year. that commercial radio tends to attract a higher level of criticism than ABC Radio. Online Almost one-in-four Australians (23%) claim Patterns of change in attitudes to ABC to have ever accessed the ABC website. Radio are mixed. Over the past few years there has been an increase in the number Nine-out-of-ten (89%) ABC Online users of people who say ABC Radio is doing a say the quality of the site’s content is good good job providing quality programming and a similar number (93%) say the site (up from 59% in 2002 to 63%). This appears does a ‘good job’ in terms of the amount of to have been driven primarily by people aged content it provides on things they use it for. 25–34 and 50 years and over. However, among people aged 18–24 there has been The 2005 survey included a new series a decline in this dimension over the past of questions about the value and usage of couple of years (55% in 2005 down from ABC Online. Eight-in-ten (79%) ABC Online 67% in 2003). The ABC notes that this users believe the website adds to the value 39 Annual Report 2004–05

and relevance that the ABC has for them. The number of Australians who believe the results also point to the website contributing ABC is ‘efficient and well managed’ (up to the consumption of other ABC content in from 64% to 70%). a variety of ways. For example, 40% of the site’s users claim to have seen something Going back further in time, compared with on the site that prompted them to either 2003 there has been a statistically significant watch ABC Television or listen to ABC Radio. improvement in the belief that the ABC does a ‘good job’ on broadcasting programs Many ABC Online users also claim to have that are different from those provided by consumed ABC Television, video or Radio commercial media (up from 87% to 91%). content directly through the website. For There has also been a gradual increase example in the past three months: 37% in the number of Australians who believe of the site’s users claim to have read a the ABC does a good job at being balanced transcript of an ABC Television or ABC and even handed and this improvement is Radio program on the website; about 20% statistically significant when compared with say they have listened to ABC Radio content the results from 1999 (up from 78% to 82%). through the website; about 20% say they have watched some type of ABC video News and Current Affairs Content content; and 13% claim to have downloaded The survey explored community ABC Radio content as an MP3 or podcast. perceptions about the amount of coverage given by the ABC to specific Coverage of Country news and current affairs issues. News and Information Community perceptions about coverage Consistent with the previous two surveys, of country news and information continue on nearly all issues a majority of ABC users to be far more favourable for the ABC feel the amount of coverage is ‘about right’.38 than for commercial media. This remains Year-on-year, the only statistically apparent both among people in capital significant changes were small increases cities and people in country/regional areas. in the number who feel there is: not enough The vast majority of Australians (79%) coverage of international affairs, industrial believe the ABC does a good job covering relations issues, education issues and sports country/regional issues, compared with news; too much coverage of accidents and 46% for commercial media. disasters; and the right amount of coverage of crime and issues affecting youth. Other Specific Charter Obligations As found in previous years, the majority of Australians also believe the ABC is doing ‘a good job’ in meeting various other charter obligations covered by the research. Compared with the 2004 results, there have been two statistically significant positive changes: one on the dimension of doing ‘a good job’ on broadcasting programs that ‘reflect the cultural diversity of the Australian community’ (up from 78% to 82%); and a significant increase in the 38 For this study, an ABC user is defined as someone who claims to use ABC Television, Radio or Online as a source of news and current affairs at least once a fortnight. 40 Annual Report 2004–05 in any community

I listen to triple j all the time and I had no idea it was ABC Brisbane Male 25 41 Annual Report 2004–05

triple j One Night Stand concert | Ayr, Queensland triple j, Australia’s only national youth radio network, is more than just a broadcaster. It takes live music to the community—in cities and rural Australia. This year the northern Queensland town of Ayr won the One Night Stand competition after 4 000 of the town’s 8 500 residents signed a petition supporting a live concert in their town. On the big night, the town’s population swelled to 10 000 as fans flocked in from surrounding areas, eager to be part of the audience for nationally-acclaimed topline bands—and one of their own.

triple j’s role in the lives of young Australians is just part of the ABC’s total involvement in being a vital part in the communities they serve wherever they might be. ABC Local Radio in particular provides a focal point in the everyday lives of Australians, whether it be supporting and playing a special part in local celebrations and festivals or providing vital information in times of emergency or encouraging and organising volunteer work to help the needy. The ABC through all its platforms connects people within communities and connects communities to each other. 42 Annual Report 2004–05 ABC Services

In achieving its vision the ABC delivers International Broadcasting comprehensive programs and services • Radio Australia, an international radio which reflect the interests and aspirations service broadcasting by short wave, of diverse Australian communities. satellite and rebroadcast arrangements to Asia and the Pacific Services • ABC Asia Pacific, an international ABC Radio television and online service broadcasting • Four national radio networks via satellite and rebroadcast arrangements comprising Radio National, ABC Classic to Asia and the Pacific FM, triple j, and ABC NewsRadio (on the Parliamentary and News Network) Transmission • dig, digJAZZ and digCOUNTRY—three The ABC transmits its programs via: music-based services available via • 959 terrestrial transmitters around the Internet. dig and digJAZZ are also Australia for analog television services, available via digital television and including Self Help and Broadcasting FOXTEL and AUSTAR Digital for Remote Aboriginal Communities • Nine metropolitan radio stations Scheme (BRACS) facilities in capital cities and Newcastle, • 964 terrestrial transmitters around New South Wales Australia for analog radio services, • 51 regional radio studios throughout including Self Help and BRACS Australia • 137 terrestrial transmitters around Australia for digital terrestrial television ABC Television services, which include the radio services • National analog television service dig and digJAZZ • Digital television with analog simulcast • a digital satellite service to remote from 137 transmitters around Australia homesteads and communities within • Local television in each state and territory Australia carrying ABC analog television, Radio National, ABC Classic FM and ABC New Media and Digital Services triple j, nine different regional radio • ABC Online, serving more than services (two each for the Northern 1.7 million pages of web content Territory, Queensland and Western • ABC2, the ABC’s second free-to-air Australia, one each for New South digital television channel Wales, South Australia and Victoria), • Content and services on emerging and ABC NewsRadio and Parliamentary platforms including broadband, SMS, broadcasts on the Parliamentary podcasting, mobile services for 3G and News Network phone and other wireless devices, • ABC Television retransmission on various and interactive television subscription television platforms, including FOXTEL, Optus TV, AUSTAR, Transact and ABC Enterprises Neighbourhood Cable • 40 ABC Shops • ABC Asia Pacific transmitted on the • 79 ABC Centres throughout Australia PanAmSat 2 and PanAmSat 8 satellites, • ABC Shop Online and via rebroadcasts in countries across • Customer Delivery Service Asia and the Pacific (fax, telephone and mail orders) 43 Annual Report 2004–05

• Radio Australia services via shortwave Pacific. Radio Australia operates its own transmission from Brandon in Queensland, 24-hour FM relay network in English Shepparton in Victoria, Darwin, Singapore, which is available in Dili (106.5), Honiara Taiwan and the United Arab Emirates; (107), Nadi (92.6), Phnom Penh (101.5), and the PanAmSat 2 and PanAmSat 8 Port Moresby (101.9), Port Vila (103) satellites in association with ABC Asia and Suva (92.6).

ABC Broadcasting Coverage Proportion of the population able to receive transmissions from ABC broadcasting services

Australia NSW/ACT Vic Qld WA SA Tas NT Analog Television 98.19% 99.22% 98.83% 97.35% 97.01% 98.51% 95.94% 78.84% Digital Television 95.82% 96.65% 98.65% 94.31% 93.18% 95.28% 89.89% 72.86% (includes dig and digJAZZ) Local Radio 99.34% 99.69% 99.78% 99.50% 98.77% 99.63% 98.43% 80.93% Radio National 98.51% 99.12% 99.46% 97.88% 96.38% 99.54% 99.14% 79.60% ABC Classic FM 95.66% 97.49% 97.96% 94.31% 89.68% 95.04% 95.67% 67.18% triple j 95.19% 97.10% 97.92% 93.20% 88.82% 94.77% 95.67% 67.18% ABC NewsRadio 78.23% 79.70% 82.54% 65.16% 76.50% 91.07% 94.86% 53.37% Domestic Shortwave 0.97% 0.00% 0.00% 0.00% 0.00% 0.19% 0.00% 86.45%

Note: Population was derived from Australian Bureau of Statistics (ABS) 2001 Census data.

Moscow London

New York Jerusalem Washington Amman Beijing Tokyo New Delhi Bangkok

Jakarta Port Moresby

Johannesburg Auckland

ABC international bureaux and correspondents 44 Annual Report 2004–05 Corporate Governance

The ABC’s Governance systems and practices In September 2004, Directors adopted a reflect the particular requirements of the Board Protocol to replace the Directors’ Australian Broadcasting Act 1983 (ABC Handbook/Code of Practice. The Protocol Act) as well as the broader performance sets out the responsibilities, rights and expectations of modern public sector expectations of Board Directors. organisations. The Act provides for both the editorial and administrative independence Directors are required to provide of the ABC, thereby investing the Board with a declaration of interests upon their considerable discretion. In acknowledgement appointment. This is updated on a regular of that independence, the ABC accepts the basis. At each meeting, Directors are asked obligation to meet very high standards of if they wish to declare a material personal public accountability. interest in any items on the agenda.

Corporate objectives, strategies and The Australian National Audit Office’s 1999 performance expectations derive explicitly publication, Principles and Better Practices: from the Act, especially section 6, the ABC Corporate Governance in Commonwealth Charter, and section 8, duties of the Board Authorities and Companies, provided the (see page 222). This linkage is demonstrated Board with a template for monitoring and in the Corporate Plan Performance evaluating its performance. It applied this Summary (page 13). as a checklist for self-evaluation in areas of strategy setting, financial operating and ABC Board reporting, and audit and risk functions. Directors of the Corporation are each appointed for a term of up to five years. Comparison with previous years, At 30 June 2005, two Board vacancies particularly in relation to the basis for remained open, following the scheduled Board appointments and assessment of departure of Deputy Chairman, Professor Board skills, is necessarily limited, due Judith Sloan, and Mr Ross McLean in to the two vacancies. Overall, however, February. These vacancies did not impede Directors concluded the Board’s performance the ability of the Board to fulfil its had improved since 2001 when they first governance obligations. However the undertook the self-evaluation. Board did not retain the full breadth of expertise available at the same time Thorough induction processes are in last year—specifically in the area of place for new Board members and online financial management. training is available through provision of the Directors’ Manual and Corporate The Board held ten meetings during Governance in Australia modules. Other 2004–05. Details of the six Board professional development for Directors Committees and Board members’ continues to be provided on a attendances at meetings are provided case-by-case basis. in Appendix 4 (page 178). 45 Annual Report 2004–05

The effectiveness of the Board The Corporate Plan includes three levels depends considerably on the operation of performance measurement. of its committees, the work of which is shared as equitably as possible. The first level measures the effectiveness or outcome of ABC services in providing Throughout the year, Board members benefit to the Australian community. There served on the following committees: are eight such performance measures, two Audit and Risk Committee, for each of the four Corporate Objectives. Executive Remuneration Committee, These measures and the ABC’s performance Advisory Council Committee, against them in 2004–05 is set out in the Code of Practice Committee (ad hoc) and Corporate Plan Summary (page 13). Editorial Policies Committee. The second level measures how well ABC Editorial Policies is the principal the ABC delivers its output across Radio, document of direction and guidance for Television and New Media and Digital all ABC program production and media Services. These performance measures services. Under section 8 of the ABC Act, the encompass seven key result areas relating Board exercises specific responsibilities to programs and services, audience reach reflected in the Editorial Policies. These by media platform and network, innovation include a duty to ensure the independence and efficiency. The ABC’s performance and integrity of the Corporation, that news against them is set out in Performance and information is accurate and impartial Against ABC Corporate Plan 2004–07 according to the recognised standards of (page 108). objective journalism, and to develop codes of practice relating to programming matters. The third level of evaluation relates to the actions and performance targets set for The Board’s Editorial Policies Committee each of 15 strategic priorities. For reporting began a review of the 2002 Editorial Policies, purposes, these targets are assessed as and provided initial input to management ‘Achieved’, ‘On Track’ or ‘Not Achieved’ on matters to be examined. against agreed performance criteria. The ABC’s 2004–05 performance against these Corporate Planning targets is set out in Performance Against The ABC’s Corporate Plan 2004–07 ABC Corporate Plan 2004–07 (page 112). came into effect in July 2004. Its strategic priorities reflect the Corporation’s continuing Twice yearly, the Board receives work to position itself for the inevitable performance reports from management transformation of Australia’s media against the Corporate Plan. It also receives environment. During development of the timely information about significant or Plan, the Board held a special planning unexpected developments through reports event to consider a range of industry or presentations made to meetings analysis and recommendations, which throughout the year. included presentations from management as well as two international media industry specialists. 46 Annual Report 2004–05

Corporate Governance (Continued) Management Structure Governance Reporting In August 2004, the ABC restructured Monthly Governance Reports to the Board executive management to achieve improved from individual Directors affirm that Divisions strategic focus around four broad streams have adhered to all governance requirements of activity: content and channel management, (including legislative obligations) and/or strategic positioning, operational support identify breaches and issues of concern. and revenue-generating enterprises. Divisional Directors in charge of media output or program areas are required The new Executive comprises the specifically to address adherence to Managing Director and the Directors Editorial Policies, including matters of of Radio, Television, New Media and independence, accuracy and impartiality. Digital Services, News and Current Affairs, Strategy and Communications (formerly ANAO Review of Digital Corporate Affairs), and a new Chief Operating Broadcasting Conversion Officer position. The Director of Enterprises On 15 February 2005, the Auditor-General is not a member of the Executive but reports provided the Parliament with the Australian to the Managing Director (corporate liaison National Audit Office (ANAO) performance on business activities is achieved through audit report Management of the Conversion a separate Enterprises Executive). to Digital (Audit Report No.27 2004–05), which examined the efficiency and The Chief Operating Officer functions as effectiveness of the conversion from analog the ABC’s Chief Financial Officer and is to digital broadcasting by the national responsible for the operational efficiency broadcasters. The report made no of support Divisions. The Directors of recommendation in relation to the ABC. Technology and Distribution, Production Resources, Human Resources and Business The ABC welcomed the ANAO’s finding Services report directly to the Chief that the Corporation had efficiently Operating Officer. undertaken one of the largest and most complex capital equipment projects in its The Corporate Affairs Division was renamed history. The audit report acknowledged that Strategy and Communications to reflect a the ABC had: integrated digital conversion sharpened focus on strategic positioning, with other business planning; met legislated business development, brand management, timeframes without any interruptions to and governance and performance issues service; increased the quality and timeliness across the Corporation. The State and of its broadcast material; improved the Territory Directors report to the Director efficiency of content production; delivered of Strategy and Communications. to technology users the functionality they expected; avoided ‘equipment excesses’; ABC Development Division was disbanded and applied ‘better practice’ procurement and its staff and functions absorbed into disciplines. The auditors also drew attention other Divisions. to certain deficiencies in high-level project management, at an early stage of digital 47 Annual Report 2004–05

conversion, which the ABC rectified of the ABC, governed by separate boards well before the commencement of and with separate sources of funding. Many the ANAO audit. interested parties, including the ABC, made submissions to this review. The Strong In return for the Government’s capital committee published its report, A New contribution of about $90 million, the ABC Era: Orchestras Review Report 2005, delivered a digital conversion program on 14 March 2005. throughout Australia to a total value of about $225 million. It did so at a time The Report recommended that the of considerable fluidity in the digital ABC’s symphony orchestra companies be technology environment, purchasing reconstituted as public companies limited necessary equipment from overseas by guarantee. It also recommended that suppliers when the Australian currency the orchestras find alternative sources of experienced a depreciation of around 30% supply for the services currently provided in relation to the US dollar. by Symphony Australia. If implemented, the review’s recommendations will see Subsidiaries the divestment of all seven of the ABC’s At 30 June 2005, nine companies were orchestra subsidiary companies. wholly-owned subsidiaries of the ABC, including the six State symphony orchestras ABC Editorial Policies and Symphony Australia. and Code of Practice The ABC Editorial Policies and the Code of Each subsidiary company is governed by Practice include comprehensive information an independent Board of Directors, develops and advice for staff regarding standards a Corporate Plan and a Business Plan, required for the production and presentation maintains governance procedures in of all programming and content. This accordance with relevant legislation, includes particular reference to those and reports with its own Annual Report. program standards embodied in legislation, especially the ABC Act. Information about transactions between the ABC and each subsidiary is available In 2004, the Board examined the issue at Note 20 (Related Party Disclosures) in of political and other labels being used in the Financial Statements in this report programs to describe groups and individuals. (page 167), and are included in the ABC This review involved wide consultation with consolidated Financial Statements of staff. It resulted in an addition to Editorial the Corporation. Policies, from 23 March 2005, stating that, as a general rule, the ABC does not label In May 2004, the Federal Government groups or individuals. The ABC prefers clear, commissioned Mr James Strong to chair thorough reporting, rather than the use of a review of the effectiveness and efficiency labels to describe groups or individuals. of orchestral services in Australia. Seven orchestral companies around Australia In June 2005, the Corporation commenced operated as wholly owned subsidiaries its periodic review of Editorial Policies. A revised edition will be published in 2005–06. 48 Annual Report 2004–05

Corporate Governance (Continued)

Complaints Management increase on the previous year) and 114 536 All complaints received by the ABC, such calls to switchboards in state and territory as concerns about factual inaccuracy, lack capitals and particular ABC programs and of balance, bias or inappropriate content, are services (a 4% increase).1 referred to ABC Audience and Consumer Affairs. This unit is independent of ABC Key concerns reflected in the audience program areas and investigates all written contacts this year were the decision to cease complaints referring to possible breaches of production of George Negus Tonight, which the ABC’s Editorial Policies, Code of Practice generated 4 217 written and telephone or Charter. The unit also coordinates complaints; the departure of Clive Robertson responses to a range of programming from ABC Classic FM Breakfast which and policy enquiries. resulted in 1 196 complaints; and 772 complaints about the decision to move In 2004–05, the ABC received almost 170 production of Gardening Australia from 000 audience contacts—a 5% increase Hobart to Melbourne. The ABC also received compared with the previous year. This total 526 contacts welcoming the introduction of included 55 175 letters and emails (a 7% the new digital channel, ABC2, in March 2005,

1 Combined audience contacts received by Audience and Consumer Affairs, News and Current Affairs and the Reception Advice Line (phone, letter and email).

Table 1 Summary of contacts received Contact type Email/Letter Phone Total Number % Number % Complaint 17 415 31.6 25 347 22.1 42 762 Appreciation 6 080 11.0 10 299 9.0 16 379 Other* 31 680 57.4 78 890 68.9 110 570 Grand Total 55 175 100.0 114 536 100.0 169 711 * Other includes suggestions, requests for information, scheduling and transmission enquiries and general comments.

Table 2 Subject matter of contacts received Subject Email/Letter Phone Total % Total % Total 2004–05 2003–04 Requests for information, programs, product availability, other matters 29 173 68 923 98 096 57.8 51.7 Complaints about program standards and scheduling 14 042 18 560 32 602 19.2 23.6 Radio and television transmission enquiries and complaints 2 892 14 419 17 311 10.2 9.7 Appreciation of programs and presenters 6 080 10 299 16 379 9.7 12.4 Complaints of factual inaccuracy 1 037 830 1 867 1.1 0.9 Party political bias 877 803 1 680 1.0 0.7 Bias (other than party political)* 632 389 1 021 0.6 0.7 Lack of balance 442 313 755 0.4 0.3 Grand Total 55 175 114 536 169 711 100.0 100.0 * Includes claims of bias on such issues as sport and religion. 49 Annual Report 2004–05

including many requests and suggestions Timeliness for particular programs. As outlined in the ABC Editorial Policies, the ABC endeavours to respond to all audience The ABC’s coverage of the 2004 Federal contacts within 28 days. Between 1 July 2004 Election campaign resulted in 1 378 audience and 30 June 2005, ABC Audience and contacts, of which 993 were complaints. This Consumer Affairs responded directly to contrasts with the 2001 Federal Election 23 159 audience contacts. Of these, 18 610 when 1 542 complaints were received. (80%) received responses within 28 days.

Of the 42 762 complaints received, 2 701 Complaints Review Executive were claims of party political or other bias, The ABC’s Complaints Review Executive 755 alleged lack of balance and 1 867 were (CRE) provides an additional level of internal claims of factual inaccuracy. These complaints review for complainants. The CRE has related to a broad range of ABC programs broad scope to examine the broadcast in and services. question, the manner in which the complaint was originally dealt with by Audience and Upheld complaints Consumer Affairs, and to determine During 2004–05, 15 571 written complaints whether the ABC acted properly. The were finalised by Audience and Consumer CRE operates independently of both the Affairs, of which 494 (3.2%) were upheld. Audience and Consumer Affairs unit and program makers; and all CRE findings All upheld complaints are brought to are reported to the Board. the attention of the senior editorial staff responsible and corrective action is taken The CRE reviewed a total of 41 complaints, when appropriate. In 2004–05, actions of which 39 were referred for review by taken in response to upheld complaints Audience and Consumer Affairs, and two included written apologies to complainants; were assessed by the CRE in the first on-air corrections and apologies; counselling instance under Editorial Policy 12.4.6. or reprimanding of staff; adding consumer Of the referred complaints, five were advice warnings to future broadcasts; upheld in part or full, while both complaints removal of inappropriate content or assessed initially by the CRE were upheld. correction of material on ABC Online; The CRE also adjudicated on three disputes and reviews of and improvements to between Audience and Consumer Affairs procedures. All upheld complaints are and ABC Divisions over responses to reported in detail to the ABC Board. complaints. On two of the matters, the CRE found in favour of Audience and Consumer In January 2003, the ABC began publication Affairs, leading to the initial complaints of a quarterly Public Report on Audience being upheld, while on the third, the CRE Comments and Complaints, in order to found in favour of the Division and the increase transparency and accountability complaint was not upheld. A summary of of the ABC complaints process. The report the CRE’s findings is published quarterly provides summaries of audience contacts on the ABC website. and upheld program complaints finalised by ABC Audience and Consumer Affairs and the ABC’s Complaints Review Executive. It is published on the ABC website. 50 Annual Report 2004–05

Corporate Governance (Continued)

Independent Complaints In the period 1 July 2004 to 30 June 2005, Review Panel the ICRP received 17 requests to review Established by the ABC Board in 1991, complaints of which seven were accepted the Independent Complaints Review for review. The 10 requests not accepted Panel (ICRP) is an independent body which for review either did not constitute serious reviews complaints about ABC content at cases of factual inaccuracy, bias, lack of no cost to the complainant. Members of the balance or unfair treatment, or involved ICRP are appointed for their knowledge of, matters outside of the ICRP’s area of or experience in, journalistic ethics and responsibility. practice, media operations, program production, complaints handling or The ICRP partially upheld three complaints, other review processes. did not uphold two and is still investigating the remaining two matters. In May 2005, the ABC Board approved a number of reforms in relation to the Appendix 18 (page 189) provides details Independent Complaints Review Panel of matters reviewed by the ICRP and the (ICRP). These involved new appointment decisions of the Panel. and administrative procedures to strengthen the Panel’s role as an independent body Australian Broadcasting Authority and to make its administrative functions Until 30 June 2005, members of the public more efficient. The reforms took effect from who complained to the ABC about matters 1 June 2005 and included: nomination of covered by the Corporation’s Code of Practice potential Panel members by independent and who were dissatisfied with the ABC’s bodies; the addition of a term of review to response or the handling of their complaint include complaints alleging serious and could seek review from the Australian specific cases of factual inaccuracy; the Broadcasting Authority (ABA). From 1 July express extension of the Panel’s role to 2005, this role will be transferred to the include complaints made about material Australian Communications and Media published on ABC Online; and removal Authority. of the need for complainants to sign a waiver forgoing the right to pursue legal During 2004–05, the ABA finalised its remedies, prior to the ICRP accepting a investigations into 19 complaints about the complaint for review. ABC (the same number as in 2003–04). In 12 of these cases, the ABA’s investigation As of 1 June 2005, the members of the concluded that there had been no breach ICRP are the Hon. Michael Foster QC, of the ABC’s Code of Practice. The ABA Susan Brooks and Jane Singleton AM. concluded that the ABC had breached its Prior to 1 June 2005, the ICRP comprised Code of Practice on seven occasions, and Ted Thomas AO (Convenor), Margaret in each case was satisfied that the action Jones (Deputy Convenor), Professor the ABC had taken to remedy the situation Michael Chesterman, Bob Johnson was appropriate. and Stepan Kerkyasharian AM. 51 Annual Report 2004–05

On 1 March 2005, the ABA finalised an Transmission Failures extended investigation into complaints As the national broadcaster, the ABC is brought by a former Minister for expected by the Australian public to provide Communications, Information Technology continuous and uninterrupted radio and and the Arts about coverage of the war television services. This is particularly in Iraq by the AM radio current affairs important in light of the Corporation’s role program. The ABA investigated 43 alleged as an emergency broadcaster. In 2004–05, breaches of the ABC’s Code of Practice. It the ABC focused on minimising disruption found four breaches and concluded that, of its services throughout Australia. overall, AM was balanced. The ABA also suggested that the ABC consider more Following specific incidents relating to clearly differentiating between news and disruptions of power at transmitter sites current affairs in its Code of Practice, which owned and operated by Broadcast Australia, the Corporation undertook to consider the Managing Director led a series of during the next review of the Code. meetings with the management of Broadcast Australia. Broadcast Australia undertook to Emergency Broadcasting conduct a comprehensive audit of its ABC The ABC signed a Memorandum of transmission facilities with emergency Understanding with Emergency Management power generators. When completed, the Australia (EMA) in 2003 stating, in part, that audit will provide information for Broadcast the ABC would be ‘the primary mechanism Australia’s capital works program. for the dissemination of information to the Australian public during major disasters The Managing Directors of the ABC and and emergencies’. Broadcast Australia jointly wrote to relevant electricity distribution companies in all Following the signing of this states and territories. ABC Transmission national Memorandum of Understanding, Networks then initiated contact between the similar agreements have been signed or ABC State and Territory Directors and the partnerships put in place in every state power companies serving their respective and territory, other than New South Wales. jurisdictions. Discussions sought to establish In 2004–05, this included the ACT, Western agreed priorities for the restoration of mains Australia, Tasmania, South Australia, power to ABC studios and Broadcast Queensland and the Northern Territory. Australia transmitter sites. They also Negotiations were planned to commence identified options to improve the compatibility in New South Wales. of equipment settings to reduce the incidence of emergency generators being activated The importance of the ABC’s role in by momentary fluctuations or disruptions broadcast of bushfire information was to power supply. highlighted in the National Inquiry on Bushfire Mitigation and Management Risk Management conducted by the Council of Australian The ABC takes a Corporation-wide Governments (COAG), which included approach to implementing risk management. the recommendation that ‘each state In March 2003, the ABC Board was advised and territory formalise non-exclusive of the ABC’s top eleven risks in relation to agreements with the [ABC] as the official the operational controls in place to manage emergency broadcaster, providing an them. At the time, the majority of those assured standing arrangement.’ risks were assessed at being low-to-medium. 52 Annual Report 2004–05

Corporate Governance (Continued)

The two risks assessed as being medium- Further information is provided in to-high—Business Continuity Planning Appendix 12 (page 183). and Occupational Health and Safety (OH&S) —continue to have that status. The ABC’s Internal Audit Activities top risks will be reviewed again in 2005–06 Review of ABC Audit Processes in line with a three-year cycle. As part of the Board Audit and Risk Committee’s ongoing review of ABC audit During 2004–05, the following initiatives processes, it engaged KPMG to review the were implemented to help reduce risks internal audit processes and procedures. associated with OH&S and Business The review found that ABC Group Audit was Continuity Planning: well positioned within the ABC, efficient • The establishment of a National OH&S and appropriately staffed. It operated with Management Group and an OH&S a focused, risk-based approach towards improvement plan; the performance of internal audits. KPMG • The development and implementation found that the ABC’s approach to fraud of a risk awareness and online incident awareness was in line with current better reporting system, ABC WorkSafe; and practice. It also found that the ABC’s broad • The continuing development of an ABC anti-fraud programs and controls were Business Continuity Plan. above average when compared to similarly- sized organisations. In many cases, they The Comcover 2005 Risk Management approached better practice standards. Benchmarking Survey of 135 government and other organisations rated the ABC’s Internal Reviews risk management practices at the highest ABC Group Audit commenced a total of level of ‘continuously improving’. This places 51 scheduled reviews of the Corporation’s the ABC in the top 2% of Commonwealth activities during 2004–05. These included agencies. The ABC recorded improvement seven Information Technology audits and 44 in six categories, including Risk Management comprehensive compliance, operational and Frameworks, Insurance Risk Sharing, consulting reviews. In addition, 15 random Communication, Training and Awareness audits were conducted at ABC Shops and and Resources. Regional Radio Stations. These internal audit reviews examined internal controls The annual workers’ compensation premium, and compliance with ABC policies and payable for 2004–05, totalled $2 537 000. procedures, efficiency, effectiveness and This constituted a 28% increase on 2003–04, the value for money provided through attributable to an increase in average claim the activities concerned. costs since 2002–03. The ABC’s 2004–05 premium rate of 0.8% of its total salary Fraud Control and Awareness costs compares with a Commonwealth During the year, the ABC became involved average of 1.67% of salary costs. As a in a significant matter involving allegations result of lower claims costs than originally of fraud by an employee. This matter forecast, the ABC received a $392 000 remains the subject of legal proceedings. rebate from Comcare. 53 Annual Report 2004–05

As at 30 June 2005, the Fraud Control Annual Report Awards Plan 2003–05 was in the process of being The ABC’s Corporate Plan and Annual updated to ensure that the ABC continued Report constitute the two principal to satisfy the requirements of the governance documents through which Commonwealth Fraud Control Guidelines. the Board acquits its statutory obligations. This exercise also serves as a fraud awareness campaign across the Corporation. The 2003–04 Annual Report, like the preceding year’s report, received a Gold Fraud awareness continued to be highlighted Award in the 2005 Australasian Reporting within the ABC, with presentations to staff Awards. This recognised the ABC’s ‘overall across the Corporation during 2004–05. excellence in reporting’. The award citation described the ABC Annual Report as ‘well Further details of the ABC’s internal audit constructed, interesting and informative’ activities are in Appendix 5 (page 179). and noted that ‘outstanding areas included the corporate plan, corporate governance Environmentally and divisional reporting’. Sustainable Development The ABC continued to ensure its compliance International Benchmarking with the requirements of section 516A of In recent years, the ABC has continued to the Environment Protection and Biodiversity participate in a performance benchmarking Conservation Act 1999 (see Appendix 16, process as a member of an International page 186). Benchmarking Group of eight national public broadcasters. The Corporation Australian Equivalents is currently unable to provide updated of International Financial comparative information due to delays in Reporting Standards receiving some participants data by the The ABC is in the process of changing due dates. The resulting gaps in data have its accounting polices and financial temporarily affected the overall effectiveness reporting from current Australian and comparability of the benchmarks. Accounting Standards (AGAAP) to Correspondence with the majority of Australian Equivalents of International participants indicates a strong intention Financial Reporting Standards (AEIFRS). to remain involved in the process, as well The new standards will be applicable for as to review and refine the benchmarks and the financial year ending 30 June 2006. expand the group's membership. The ABC will continue to coordinate this initiative In preparation for the introduction of and is working on strategies to update AEIFRS, the ABC is required to make the benchmarks. specific disclosures in its 2004–05 financial statements. These disclosures appear in Note 2 of the Financial Statements (page 148). 54 Annual Report 2004–05 Financial Summary

Completion of Application of Funds Annual Financial Statements The chart ‘Split Actual Expenditure 2004–05’ The audit of the Corporation’s Annual broadly represents the ABC’s application Accounts was completed within a Government of funds by function for the 2004–05 timetable, in line with better practice. The financial year. Australian National Audit Office (ANAO) delivered an unqualified audit opinion The Year Ahead and the ABC’s Audit and Risk Committee Appropriation endorsed the signing of the financial The 2005–06 Federal Budget provided for statements on 28 July 2005. base funding to be maintained, and provided for the continuation of National Interest Financial Outcome 2004–05 Initiative Funding until the end of 2007–08. Consistent with previous years, the ABC The ABC’s comparative funding for the operated within its total sources of funds 2005–06 financial year is: and Government appropriations for the 2004–05 financial year. $m Total Appropriation Sources of Funds 2004–05 per Outcomes 1, 2 and 3 773.5 The ABC was appropriated $756.111m Less Analog Transmission Funding –80.2 in the May 2004 Federal Budget. In the Less Digital Transmission Funding –68.3 Commonwealth Budget Additional Estimates Total Comparative process in December 2004, the ABC was Appropriation Funds 625.0 provided additional Outcome 3 digital funding, bringing the total appropriation for 2004–05 to $757.532m. In addition Budget Strategy to funding for the ABC’s core activities, With no new external sources of ongoing Government appropriation for 2004–05 budget funds, the 2005–06 Budget Strategy included an additional $4.2m to the ABC’s is aimed at maintaining current activities. indexing funding base to assist in meeting the increasing costs of purchasing both The Corporation will consolidate its work in domestic and international programming. 2004–05 toward finalisation of an Integrated Capital Strategy focusing on developing The ABC also received some $201.712m responses to increasing pressure on the from other sources, including ABC Corporation’s capital budgets. Enterprises. Triennial Funding Submission The chart ‘ABC Source of Funds’ depicts The Corporation’s current funding triennium ABC’s budgeted funds for the various will end on 30 June 2006. A new Triennial categories against actual sources for Funding Submission, for the 2006–09 period, 2004–05 and its budgeted sources is due to be delivered to the Government for 2005–06. by October 2005 for consideration as part of the 2006 Federal Budget process. The Submission will again reflect the 55 Annual Report 2004–05

ABC’s corporate strategy since the 1990s, anticipating the inevitable transformation of Australia’s media environment as audiences respond to a growing choice of digital services. It will also address a number of significant operational and capital issues.

Two major projects are intended to inform the Triennial Funding process. The first is a Funding Adequacy and Efficiency Review to be commissioned by the Department of Split Actual Expenditure 2004–05 Communications, Information Technology and the Arts, in cooperation with the ABC and the Department of Finance and

Administration. The Review will provide Radio Broadcast advice as to the adequacy of the ABC’s (including News Other 17% and Current Affairs) funding to undertake its legislative (Charter) 18% New Media functions and the efficiency of the ABC’s use 2% of this funding. The second project is the es 8% Integrated Capital Strategy initiative being Support Servic Acquisitions undertaken by the ABC to evaluate its (including ABC2) Transmission 21% 6% requirements for property and technology infrastructure over the coming decade. Television Programs Produced (including News, Current Affairs Comparative Appropriation and Captioning) 28% The 2005–06 operational funds of $625m represents a decrease in real funding of $264.5m or 29.7% since 1985–86 as depicted in the chart ‘ABC Operational Appropriation’.

ABC Source of Funds Appropriation by Output 2005–06

Tra Digital Digital Analog

Transmission General nsmission Appropriation Government Funding New Media

Analog

Transmissions 8% 10% 2004–05 Budget 2% Digital Transmissions 2004–05 Actual Radio 28% Asia Pacific 2005–06 Budget Revenue

Enterprises Independent Revenue Television 51% Other Revenue

0 100 200 300 400 500 600 700 $ Millions 56 Annual Report 2004–05 Five Year Analysis

2005 2004 2003 2002 2001 ABC Operating $’000 $’000 $’000 $’000 $’000 Cost of Services 926 161 858 728 822 856 781 147 720 938 Operating Revenue 201 712 153 712 146 299 148 334 113 573 Net Cost of Services (a) 724 449 705 016 676 557 632 813 607 365 Revenue from Government 757 532 726 895 733 469 710 565 622 921

2005 2004 2003 2002 Recast ‘2001 Financial Position $’000 $’000 $’000 $’000 $’000 Current Assets 209 683 197 602 214 501 184 949 161 763 Non-Current Assets 816 191 824 884 744 564 694 941 653 796 Total Assets 1 025 874 1 022 486 959 065 879 890 815 559 Current Liabilities 115 635 125 672 209 282 178 751 126 334 Non-Current Liabilities 194 712 208 599 218 673 208 607 229 604 Total Liabilities 310 347 334 271 427 955 387 358 355 938 Total Equity 715 527 688 215 531 110 492 532 459 621

Ratios Current Ratio (b) 1.81 1.57 1.02 1.03 1.28 Equity (c) 70% 67% 55% 56% 56%

(a) Net cost of services is cost of services less operating revenue.

(b) Current assets divided by current liabilities.

(c) Equity as a percentage of total assets.

ABC Operational Appropriation Includes capital indexed at 2004–05 levels (December 2004 6 months CPI index); 29.7% reduction from 1985–86 to 2005–06.

$889 900

850

800

750

700

650 $625

600

550

500 90–91 00–01 02–03 93–94 92–93 87–88 03–04 94–95 95–96 97–98 98–99 99–00 05–06 85–86 01–02 96–97 04–05 86–87 88–89 89–90 91–92

Years 57 Annual Report 2004–05 ABC Divisional Structure

ABC BOARD

ABC Advisory Council Board Secretariat

Managing Director Russell Balding

Chief of Staff Gary Linnane

Director Director Director Strategy Director ABC Chief Operating Head of Radio Television and Communications Enterprises Officer Group Audit Sue Howard Sandra Levy Geoffrey Crawford Robyn Watts David Pendleton Aziz Dindar

Director Director State and Territory Director Director Production News New Media Directors Human Resources and Current and Digital WA and State and Resources David Cruttenden (a) Affairs Services Territory Directors’ Colin Palmer John Cameron Lynley Marshall Rep - Geoff Duncan Vic - Murray Green Qld - Chris Wordsworth Director Director Technology SA - Sandra Winter-Dewhirst Business and Distribution Head Chief Tas - Rob Batten Services Colin Knowles of Radio Executive NT - Mark Bowling Trevor Burgess Australia ABC Asia ACT - Elizabeth McGrath Jean-Gabriel Pacific Manguy Ian Carroll

Members of the ABC Executive

Note The Board Secretariat provides administrative support to the Board. 58 Annual Report 2004–05

in any situation

Four Corners camera operator | Banda Aceh | Boxing Day 2004 Tsunami

When the Boxing Day 2004 tsunami struck, the ABC was the first Australian broadcaster to have journalists on the ground in affected areas. Jakarta-based correspondent Tim Palmer was the first member of the foreign media other than Arab TV station Al-Jazeera to be in the devastated city of Banda Aceh. Within 24 hours, East Asia correspondent Peter Lloyd was in Phuket and South Asia correspondent Geoff Thompson reached Galle in Sri Lanka. For the first few days they worked virtually around the clock, sleeping when and where they could and dependent on the supplies they had carried in themselves.

The ABC’s international services Radio Australia and ABC Asia Pacific provided the people of the devastated region with crucial information through news reports, community service announcements and warnings.

The ABC’s ability to provide such rapid, on-the-spot coverage of international events is a result of its commitment to maintaining 12 overseas news bureaux–more than any other Australian media organisation. 59 Annual Report 2004–05

The 7:30 Report and Four Corners are as good as any news program in the world

male 30s, Melbourne 60 Annual Report 2004–05

Sue Howard Director of Radio

A lifetime passion for the wireless became a lifetime career when Sue Howard joined the ABC in 1986. She has presented programs on Radio National, ABC Classic FM and Local Radio and achieved some impressive firsts for the ABC, pioneering ABC Radio’s midnight-to-dawn shift, becoming the first woman to present a Breakfast program in 1993 and the first female Local Radio manager when taking on the combined metropolitan and regional management responsibilities in Victoria in 1996.

Sue was appointed Head of Regional Services in 1996 and Director of Radio in 2000. She remains passionate about the wireless. Sue holds a Bachelor of Arts from Monash and a Diploma of Education.

ABC Radio extended the availability ABC Radio of its services on multiple platforms through increased online streaming and In 2004–05, ABC Radio delivered the introduction of podcasts of triple j, comprehensive coverage of local, national dig, Local Radio and Radio National and international events through its traditional programming. This use of multiple core services while continuing to face the platforms provides audiences with challenge of the digital future. greater freedom to determine their listening schedules. Local Radio stations maintained the growth in tailored local programming digJAZZ joined the main dig channel as an achieved in 2003–04 through National audio service on free-to-air digital television Interest Initiatives (NII) funding and provided and all ABC Radio services became available comprehensive coverage of the 2004 Athens on subscription television platforms in June Olympic Games to Australians in regional 2005. ABC Classic FM and dig continue to and metropolitan Australia. The network be available on digital radio trials in Sydney established the ABC’s first regionally-based and Melbourne and ABC NewsRadio Radio Sport broadcaster in Townsville to in Melbourne. provide local sports content for radio and online throughout Northern Queensland. Distinctly Australian In its fourth year, the ABC Radio Regional ABC NewsRadio celebrated its tenth Production Fund (RPF)—established with Anniversary in August 2004, and launched new NII funding to identify and showcase new FM frequencies in Canberra and Tuggeranong, talent in regional Australia—commissioned ACT, in June 2005. The ABC called for tenders 106 hours of new Australian content across for the extension of ABC NewsRadio to 72 ABC Radio networks. regional centres with populations over 10 000. The Australian Snapshots project Internet music service dig introduced two distributed 150 disposable cameras new specialist music streams—digJAZZ in to Local Radio listeners across regional October 2004 and digCOUNTRY in April 2005. Australia to photograph aspects of daily 61 Annual Report 2004–05

Australia’s longest running radio program, The Country Hour, broadcasting live from Pine Creek, Northern Territory, as part of its 60th Anniversary Roadshow. life that created a sense of belonging Fresh Air 2004 attracted over 500 musical within their community. The result was a entries from unsigned and unpublished spontaneous photographic collection of regional musicians. The winning selections more than 4 000 images depicting Australian received airplay on Local Radio, dig and life. The photos were published on a special Radio National. The artists were invited to website that also contained a poll to select play at the ABC Exhibition Trailer stage at the public’s favourite photos and a selection the 2004 Queenscliff Music Festival in of the images as desktop wallpapers and November and at various The Country e-cards. A regional touring exhibition of Hour 60th birthday concerts. 40 of the best photos was launched at the Museum of the Riverina in Wagga Wagga in Australian Music November 2004. By June 2005, the exhibition In 2004–05, ABC Radio networks met or had travelled to Parkes in New South Wales exceeded their Australian music performance and Geraldton, Kalgoorlie, Perth and targets. Since inception, the new digJAZZ Bunbury in Western Australia. and digCOUNTRY Internet streams have exceeded their targets. The RPF commissioned Australia’s first art exhibition curated by the Australian public. triple j introduced the J Award for outstanding Radio National’s The Deep End teamed achievement in Australian music. A team up with the Newcastle Region Art Gallery, headed by network Music Director, Richard presenting listeners with a curatorial Kingsmill, each month nominates an album, decision each week and encouraging them with the inaugural Best Australian Album to vote online for their choice. The result J Award to be announced at the end of 2005. was a real-life exhibition that opened in May Nominations to date have included Autumn 2005 at the Newcastle Region Art Gallery. Flow by new talent Lior and When the Dust Settles by Downsyde. The RPF Short Story 2005 competition attracted huge interest with more than 2 000 AusMusic month on triple j included a special regional writers submitting unpublished stories Live at the Wireless broadcast featuring of 650 words on any subject. Twenty-six stories unearthed success and ARIA Award winner, were chosen for national broadcast on Local Missy Higgins. Radio and Radio National and for online streaming. The winning writers each received $650. 62 Annual Report 2004–05

ABC Radio (Continued)

For the first time, ABC Classic FM carried the Port Lincoln community including live broadcasts of the APRA Australian The Country Hour and the Late Afternoons, Music Centre Classical Music Awards from Evenings and Weekends programs. ABC the Sydney Conservatorium, as well as the Classic FM’s popular music education Symphony Australia Young Performers program Keys to Music presented a concert Awards, which culminated in a live broadcast featuring the Stellar Wind Quintet performing of the grand final from the Sydney Opera music ranging from Mozart to Malcolm House Concert Hall. Arnold’s humorous arrangements of sea shanties. dig continued its support of Australian music at the Queenscliff Music Festival in In September 2004, ABC Classic FM 2004, simulcasting Radio National’s Live presented a baby grand piano to Wangaratta On Stage performance of Xavier Rudd, West Primary School in Victoria, winners of and recording and providing as audio-on- Grab The Goanna, a competition open to all demand interviews and performances Australian schools held every four years in by other Australian musicians including conjunction with the Sydney International Nessa Morgan, Hat Fitz and Dave Hole. Piano Competition. To celebrate the school’s win, ABC Classic FM hosted and broadcast Australian Communities live across Australia, a special concert The Boxing Day tsunami drew Australian recital from Wangaratta featuring Jayson communities together in support of those Gillham playing the prize piano. affected by the disaster. In addition to news and current affairs coverage, ABC Radio ABC Classic FM also broadcast directly from networks provided a local perspective the Bundaleer Forest Concert Weekend in on the global catastrophe, interviewing outback South Australia. The community- representatives of Asian communities in organised concert featured popular works Australia, charity and volunteer organisations, performed by leading soloists, including the Prime Minister and Government Teddy Tahu Rhodes and members of the Ministers, as well as people in tsunami- Adelaide Symphony Orchestra. The network affected countries. also recorded concerts of local artists in regional Tasmania as part of the Ten Days During bushfires on the Eyre Peninsula on the Island festival. and in the Adelaide Hills, as the official emergency broadcaster, Local Radio South Local Radio Victoria worked with the Australia provided updated information from Victorian Country Fire Authority to organise metropolitan and country fire services to the 2004–05 fire awareness and education listeners affected by the fires. campaign. As part of the Emergency Services Memorandum of Understanding To lift the spirits of communities devastated between Local Radio Victoria and the by bushfires, ABC South Australia staged Victorian Emergency Services, a series of the Lower Eyre Peninsula Road Show, road signs was erected to remind people including an RPF-supported community in regional Victoria to tune into their ABC concert in Port Lincoln. Local Radio South Local Radio station in an emergency. Australia presented live broadcasts to 63 Annual Report 2004–05

Local Radio in Queensland, Western Australia affecting the region. It was moderated by and the Northern Territory responded to the the Central Darling Shire Council General emergency posed by Cyclone Ingrid. Teams Manager, co-chaired by the ABC Radio in Townsville, Cairns, Darwin, Broome and presenters and attended by over 500 Kununurra provided around-the-clock people including politicians, business information on the cyclone’s progress and and community leaders. likely impact on local communities, as well as filing stories for national programs to As Rural Radio’s The Country Hour gears keep all Australians informed. Broadcasts up for its 60th birthday in December 2005, were supported by detailed background a competition was held to select one town information on Local Radio’s The Backyard in each State and the Northern Territory websites. to host a Country Hour 60th Anniversary Roadshow to celebrate this milestone in In 2004–05, triple j hosted two One Night regional Australia’s history. Towns nominated Stand concerts featuring live Australian three stories for broadcast on The Country music. In July 2004, the population of Hour in 60 years time and determined six Natimuk in Western Victoria grew from objects to include in a time capsule. From 500 to more than 8 000 to hear local band 116 entries, the seven successful towns Less than Perfection supporting major were announced in April. The Country Hour bands Eskimo Joe, Koolism, Grinspoon and Roadshow, comprising a Country Hour The Dissociatives. Ayr in Queensland beat outside broadcast, a birthday barbeque, 28 other towns for the opportunity to host a community skills workshop and a free the 2005 One Night Stand, collecting over concert, is travelling monthly from May 4 000 signatures of support from the to November 2005. The first two towns to town’s 8 500 population. A crowd of 10 000 celebrate were Rainbow in Victoria in May witnessed the May 2005 event, which was and Pine Creek in the Northern Territory hosted by Breakfast presenters Jay and in June. the Doctor. Local band A14 supported major Australian bands, End of Fashion, Cross-Media Innovation Katalyst, Shihad and Hilltop Hoods. ABC Radio pioneered the use of podcasting content for Australian audiences. triple j During NAIDOC week in July 2004, listeners can download MP3 tracks heard Life Matters’ Julie McCrossin and ABC on the network and podcasts of a range Far West’s Peter Jinks co-hosted a live of content from programs including Hack, two-hour simulcast on Radio National and Sunday Night Safran and Dr Karl. dig Local Radio Far West (Broken Hill), Central podcasts a selected range of live music West (Orange) and Western Plains (Dubbo) content and Local Radio’s Sunday Profile from the town of Wilcannia in the far west is available as a regular podcast on The of NSW, exploring the future of the region. Backyard. Most recently, Radio National The second hour was also broadcast on commenced a podcast trial of eight Radio Australia. Guests included the Minister programs—All in the Mind, Background for Immigration and Multicultural and Briefing, The Deep End, Late Night Live, Indigenous Affairs, Senator the Hon. Life Matters, The Night Air, The Science Amanda Vanstone, and Senator Aden Show and Street Stories. The response Ridgeway. A public forum was held the suggests that the ability to time-shift their previous day to examine social issues listening is a high priority for audiences. 64 Annual Report 2004–05

ABC Radio (Continued)

Online streaming of ABC Radio services In May 2005, ABC Radio hosted a Digital increased in 2004–05, with the addition Futures seminar to increase awareness of ABC Classic FM streaming content as among ABC staff of the new digital rights permit and the streaming of 702 environment and foster initiatives and ABC Sydney, the first of Local Radio’s strategies that will sustain the growth metropolitan stations to be delivered in and development of ABC Radio in the this way. Other Local Radio metropolitan digital age. stations will be streamed progressively during 2005–06. Broadcast Highlights A special broadcast highlight of the year dig Internet services, Radio National, was ABC Radio Sport’s comprehensive triple j, ABC NewsRadio and Local Radio’s coverage of the 2004 Athens Olympic ABC Coast FM are streamed online 24 Games on Local Radio, which included hours a day and a vast amount of ABC more than 200 hours of Games coverage Radio content is available to audiences broadcast across Australia. The content through audio-on-demand. was also supplied to the Macquarie Radio Network under a rights agreement. The In November, a triple j site was launched sports coverage was augmented by Local on the Optus WAP service, facilitating access Radio’s reflection of Olympic personalities, to information about triple j activities, as issues and events at the community level, well as providing ring tones and wallpapers including events involving Australia’s Greek that can be downloaded for a fee. This community. 702 ABC Sydney broadcast live service, also rolled out to other providers, national coverage of the Olympics Parade increases the exposure of triple j to a large for Australia’s athletes and Radio National and potentially new audience. programs reflected the cultural and historical aspects of the Athens Games. For the first time, ABC Radio secured an agreement with Cricket Australia allowing Marking the 90th anniversary of the its radio coverage of test and one-day beginning of the First World War, Radio international cricket to be streamed online National broadcast Patriots Three, a six-part for the next four seasons. Similarly, the documentary series about the way in which Division secured international streaming Australia’s Prime Minister Billy Hughes, rights to the Australian Open Tennis Britain’s war leader David Lloyd George for 2005 and 2006, in addition to radio and the Australian journalist Keith Murdoch broadcast rights. changed the conduct and outcome of the War and the course of British politics. ABC Radio is supporting the development and trial of an online service looking at Australian writer and academic, covering local sports, especially in rural Peter Conrad, presented the 2004 Boyer and regional Australia. The trial will take Lectures on Radio National. Entitled Tale place initially in the Northern Territory. of Two Hemispheres, the series looked at how Australia has gone from being portrayed as a place of dread to a country that is now an object of desire. 65 Annual Report 2004–05

ABC Classic FM, in association with limelight The National Australia Day Council has Magazine and ABC Classics, conducted The signed ABC Local Radio as the major media Classic 100 Piano, a nationwide survey to partner of the Australian of the Year compile a list of the country’s 100 favourite Awards in 2006. pieces of piano music. This culminated in the broadcast of two live concerts in Sydney Heywire, ABC Radio’s regional youth and Melbourne, featuring the top ten pieces initiative has received a commitment as voted by the audience and production of funding for the next three years. The of The Classic 100 Complete Box and Rural Industry Research Development Top 10 CDs. Corporation has confirmed its ongoing contribution, while the Department of Co-Productions Agriculture, Fisheries and Forestry (DAFF) and Partnerships has negotiated a funding collaboration Radio National continued its successful that includes contributions from the co-production partnership with BBC World Departments of Family and Community Service producing feature series on the Services, Health and Ageing and Russian Far East and a science co-production Transport and Regional Services. on desertification. Looking Ahead In conjunction with the Australia Council’s ABC Radio now generates extensive content The Program initiative, triple j has recruited on a range of platforms, including free-to-air J Arts Crew reporters aged under 25 years and subscription digital television and old from the listening public to report on arts through digital radio trials. It is estimated and culture in their state for the network. that ABC Radio generates approximately 50% of the content on ABC Online. In 2004–05, ABC Classic FM and ABC Classics Local Radio’s The Backyard was the third are working with Opera Australia on a most visited site, and in the Radio National co-production of the Gilbert and Sullivan podcasting trial, weekly downloads rose favourite, HMS Pinafore. The production to 100 000 after eight weeks. will be broadcast in September 2005 and released commercially in DVD ABC Radio recognises the profound and CD formats. effect of digital technology on the creation, distribution and consumption of media. The Country Hour Roadshow is supported In 2005–06, the Division will continue to by a grant of $2 500 to each host community provide its core traditional services while from the Foundation for Regional and Rural actively pursuing creative options for Renewal, which works with the private delivering content to audiences. sector, governments, community organisations and philanthropists to champion the economic and social strength of Australia’s regional, rural and remote communities. The grants will be used for key community projects identified during the community workshops. 66 Annual Report 2004–05

Sandra Levy Director of Television

Sandra Levy was appointed the Director of Television at the ABC in June 2001. She has an impressive list of production credits, including A Difficult Woman, Come In Spinner, True Believers, Police Rescue, Secret Mens Business, GP as well as feature films Serenades, The Well and High Tide.

Sandra was part of the independent production house Southern Star for ten years and before that was ABC Head of Drama from 1986 to 1989. She has served as a board member with the Australian Film Finance Corporation, the Australian Film Commission and the Australian Film Television and Radio School. She is on the Board of the Sydney Theatre Company and the NSW Cultural Management Committee.

Sandra holds a Bachelor of Arts and a Diploma of Education.

Australian content between 6am and ABC Television midnight increased to 52%, higher than the previous year’s level of 48%. First release ABC Television broadcasts distinctive content content remained at the 2003–04 level of across a comprehensive and diverse range 29% with repeat content 23%, compared of genres. In 2004–05, the service reflected with 19% in 2003–04. and described the Australian experience, focusing resources on increasing the volume Genre Diversity of Australian programming in evening prime Children’s time. Children’s programming remained the ABC Television continued to be Australia’s network’s day-time focus, in a year that most successful and comprehensive also saw the return of Behind the News, broadcaster of children’s programs, a service aimed at upper primary school providing quality viewing according to students. Arts content was increased need, age and maturity. through enhanced Sunday Afternoon programming. The network broadcast 1 984 hours of children’s television, an increase of 101 Australian Content hours compared with 2003–04. Of these, With a focus on peak viewing times, 548 hours were Australian children’s Australian content reached 57% of prime programs, an increase of 130 hours. time (6pm–midnight), an increase on 54% in 2003–04. In addition, first release In morning timeslots, ABC Television Australian content also rose slightly to recorded a 67% share of the 0–12 audience, 49%, compared with 48% in 2003–04. compared with 63% in 2003–04. In the Repeat Australian programs comprised afternoon, share of the 0–12 audience was 8% of hours broadcast, an increase on 62%, steady with the result in 2003–04. 6% in 2003–04. For the second consecutive year, ABC Television broadcast 99 of the top 100 children’s programs. 67 Annual Report 2004–05

ABC Television broadcast two new ABC Launched in June, the landmark historical co-productions: the second series of the reality series, Outback House, provided a multi-award winning animation Tracey special perspective on Australian history in McBean and the live action drama Blue 1861. The first episode attracted a household Water High. In its first eight weeks, Blue share of 25%, four points above the 2004 Water High, a series about teenagers timeslot average, while the series average selected for a residential surfing school audience was more than one million viewers. achieved 63% share of 5–12 year olds. New episodes of the popular Creature Documentary Features and Play School continued to Under the Reality Bites banner ABC attract significant audiences. Television continued to air thought-provoking, distinctive Australian documentary series, The introduction of the RollerCoaster- such as Inventions from the Shed, Wild branded 5pm–6pm weekday children’s Valley, The Shearers and Opal Fever. Of the timeslot, which is linked with the ABC Online 46 half-hour Australian documentaries site of the same name, strengthened the screened, 32 were commissioned from network’s connection with older children. the independent sector. Following the RollerCoaster launch, the 5–12 year audience share increased by Wednesday evening documentaries 5%, while the share of 0–12 year audience included Australian series such as Airships, increased by 10%. which investigated the impact of flight on global history; it achieved an average Factual household share of 25%. Also premiering In 2005, ABC Television relaunched were Stories from a Children’s Hospital: Gardening Australia in a new weekend Chloe, the story of a young girl’s fight with timeslot and introduced five new half-hour leukaemia, and the award-winning The weekly programs that showcase ABC Man Who Stole My Mother’s Face. production outside Sydney and Melbourne: Talking Heads from Queensland, How The In its Sunday evening history slot, ABC Quest Was Won from Western Australia, Television premiered a number of significant Beat The Chef from South Australia and Australian documentaries. These included two series from Tasmania, Collectors All Points of the Compass, which examined and Second Opinion. a family’s dislocation after the Vietnam war,

The ABC’s living history series Outback House recreated life on an Australian sheep station in 1861. 68 Annual Report 2004–05

ABC Television (Continued)

and Revealing Gallipoli, an international by Fire, about the 1999 referendum co-production exploring different sides in East Timor and its aftermath. of the conflict, which was broadcast to coincide with the 90th anniversary of Arts and Culture the Gallipoli landings. ABC Television continued to program a diverse array of arts content, including Drama and Comedy literature, film, and the performing and As a result of the timing of new program visual arts, across a range of formats, such commissioning decisions linked to the as review, documentary, performance and television scheduling year, Australian analysis. In 2004–05, 305 hours of arts drama and comedy declined on ABC programs were broadcast, an increase of Television, with 11 hours of first-release 29 hours compared with the previous year. programs in 2004–05. The network Australian arts programming also broadcast a total of 188 hours of Australian increased from 154 hours to 178 hours. drama and comedy programs, compared with 173 hours the previous year. Sunday Afternoon focused on Australian material, including the documentaries Viewers totalling two million watched To Russia With Love, which covered the the final episode of Kath and Kim (series Melbourne Symphony Orchestra’s journey 3). The series again proved a critical and to St Petersburg; Riley Lee: Breathing with popular success, attracting an average Earth, a profile of the Shakuhachi player; household share of 35%, compared with and festival special events such as Ten the 2002–03 timeslot average of 18%. Days on the Island, Tasmania’s biennial Comedy awards indicated the depth and cultural festival. talent of ABC comedy programs: The Chaser Decides, which achieved a household share Prime-time arts documentaries included of 19%, compared with the timeslot average Peter Berner’s Loaded Brush, about the of 13%, was awarded the 2005 Logie for history of the Archibald prize and Berner’s Most Outstanding Comedy Program, while desire to be recognised as a painter, and Double the Fist won the AFI Award for Inside Australia, about an ambitious project Best Comedy Series in 2004. in remote Australia by renowned sculptor Antony Gormley. ABC Television broadcast the telemovie Hell Has Harbour Views, a modern tale Other highlights included My Favourite of love and litigation, and the first episode Book, a 90-minute Sunday evening special of the award-winning medico-legal drama event, watched by over one million viewers, MDA, which returned in a three-part mini- in which a panel of well-known Australians series format. MDA received a household debated the ABC Television audience’s share of 16%, above the 2003–04 timeslot nominations for a favourite book. average of 11%. The Division held an ‘Art of Television’ The Division commissioned two high-quality workshop in 2004 to explore trends and Australian drama productions: a telemovie, approaches to arts television with program The Silence, and a mini-series, Answered makers, artists and arts producers. 69 Annual Report 2004–05

Entertainment Australian entertainment on ABC Television remained strong and diverse, with new series of The Einstein Factor and Strictly Dancing. New programs included Australian First Release and the music knowledge quiz Spicks and Repeat Content 6am–midnight, as Specks and the Memphis Trousers Half a percentage of Hours Broadcast Hour, which saw the return of comedy legends Roy Slavin and H.G. Nelson to ABC

2000–01 Television. The GlassHouse successfully moved to Wednesday evenings, gaining 17% in household share. 2001–02

Enough Rope with Andrew Denton continued 2002–03 to provide audiences with insights into the lives of the famous, the infamous and the unknown. A special episode featuring the 2003–04 Crown Prince and Princess of Denmark reached a series record audience of over 2004–05 1.5 million. The New Inventors consolidated its place, attracting average audiences of 0 10203040 over one million and household share of % First Release Repeat 23%, compared with the timeslot average of 19% in 2003–04.

Australian First Release and Education Repeat Content 6pm–midnight, as Behind the News, the education news a percentage of Hours Broadcast series that gives students an insight into current and world events, re-launched in February 2005. It was complemented by 2000–01 a new interactive website that provides students and teachers with a wide range

2001–02 of study materials, scripts and activities. Indigenous 2002–03 The Indigenous Programs Unit continued to produce stories by and about Aboriginal 2003–04 and Torres Strait Islanders, covering a range of content, including lifestyle, history and culture. Employing a new look and style, 2004–05 the weekly prime-time series Message Stick included episodes featuring Aden 0 102030405060 % Ridgeway, Bob Maza and Richard Frankland. First Release Repeat 70 Annual Report 2004–05

ABC Television (Continued)

Indigenous documentaries screened Science and Technology across the schedule, including the two-part The weekly Catalyst series invited audiences Indigenous health series Crossing the Line, to see science as a dynamic force changing which received critical praise from the our world. With Australian and international Australian Medical Association, and Mr stories, the series covered scientific break- Patterns, the story of Geoff Bardon who, throughs, investigated the implications, together with the Papunya artists, was ethics and politics of scientific issues and a catalyst for one of the most significant showed how scientists work in the field. art movements of the 20th century. Catalyst features included Voyage to the Seas of Mars, which explored the notion Natural History of life on Mars, Planet of the Rings, a and Environment behind-the-scenes look at NASA during In addition to a second series of Aussie the journey of the Cassini spacecraft to Animal Rescue, about volunteers and Saturn, and its sequel Descent to Titan. In experts who care for native animals, the 2004–05, Catalyst attracted a household ABC broadcast Wildwatch 2, an innovative share of 21%, compared with the 2003–04 participatory wildlife project that drew on timeslot average of 19%. content from television, radio and online. Hosted by Peter Cundall, Wildwatch 2 built Special Events on the knowledge and information gained In April 2005, ABC Television broadcast from more than 27 000 surveys submitted the Gallipoli 90th Anniversary Dawn Service by ABC listeners and viewers of the live from Turkey. The ABC provided a live first WildWatch to identify native and broadcast feed of the service to other introduced pests. Australian broadcasters, as well as to broadcasters in Turkey and New Zealand. Prime-time documentary Terrors of Tasmania, about the Tasmanian devil, Sport won the Gold Medal at the New York ABC Television broadcast 224 hours of Festival and filmmaker David Parer national sport, including basketball, bowls, won the prestigious Milli Award for cricket, hockey, netball, soccer and tennis. Cinematographer of the Year. Highlights included the 2005 Hopman Cup, with 42 hours of live tennis coverage from Religion and Ethics Perth, broadcast for the first time in high Religion and ethics programming was definition. In addition, 443 hours of state focused around the Compass series, hosted and territory sport were broadcast in the by Geraldine Doogue. The program provided originating state or territory. a thought-provoking exploration of faith, ethics and values and contextualised Overseas Programs explorations of important subjects such Highlights from the overseas documentary as abortion in My Foetus, and suicide and slate included the series The Real Da Vinci euthanasia in the Australian documentary, Code and Seven Wonders of the Industrial Mademoiselle and the Doctor. World, each of which received average audiences well in excess of one million viewers. 71 Annual Report 2004–05

Australian Content as a percentage of Hours Overseas dramas Foyle’s War, Blue Broadcast 2000–01 to 2004–05 Murder, Red Cap, the Agatha Christie’s Poirot detective series, and Midsomer 2000–01 Murders each attracted audiences of over one million viewers. ABC Television 2001–02 also broadcast a new Doctor Who series and the multi-award–winning Carnivale, 2002–03 a six-part drama set in 1930s America.

Special events broadcast included 2003–04 6am–midnight the funeral of Pope John Paul II and the 6pm–midnight wedding of HRH The Prince Charles, Prince 2004–05 of Wales and Camilla Parker Bowles.

0 10203040506070 Production Outside % of Sydney and Melbourne ABC Commissioned Programs, First A total of 37.8% of ABC-made programs Release, Broadcast 2000–01 to 2004–05 were produced outside of Sydney and

Melbourne in 2004–05, the same level 2000–01 as in 2003–04.

ABC Television commissioned new weekly 2001–02 series including two programs from Hobart—Collectors and Second Opinion— 2002–03 two from Adelaide—Beat the Chef and Behind the News—as well as How The 6am–midnight 2003–04 Quest Was Won from Perth and Talking 6pm–midnight Heads from Brisbane. Goannas and the Rubbish Frog, about the invasion of the cane 2004–05 toad, was produced by the ABC in Darwin. 0 500 1000 1500 2000 2500 Hours Weekly programs Catalyst, Compass, Message Stick and Sunday Afternoon ABC Television Genre Mix 2004–05 continued to include segments produced as a Percentage of Hours Broadcast

outside Sydney and Melbourne. 6am–midnight (excludes interstitial material) S Arts Reli por

New

High Definition Broadcasts gion t 4%

4% Movies s

6% In 2004–05, ABC Television broadcast 1% 1 858 hours of high definition material, in Factua 1% l accordance with legislative requirements, 8% s 31% dren including 1 312 hours in prime time. Chil Entertainmen t 9%

5% tion Curr Educa Comedy ent A

6% 11% ffairs 3% ary

Drama 11%

Document 72 Annual Report 2004–05

Most Popular ABC Television Programs 2004–05 Average Audience Kath and Kim (Series 3) 1 829 000 Seven Wonders of the Industrial World 1 638 000 Enough Rope with Andrew Denton (Danish Royal Couple Special) 1 539 000 Edinburgh Military Tattoo 2004 1 416 000 The Truth of Troy 1 380 000 The Real Da Vinci Code 1 326 000 Krakatoa 1 324 000 Midsomer Murders 1 315 000 Life on Air: David Attenborough’s 50 Years in Television 1 258 000 Blue Murder 1 246 000 New Tricks 1 241 000 Himalaya with Michael Palin 1 236 000 Dalziel and Pascoe 1 225 000 Five-City Metropolitan Five-City Grumpy Old Women 1 215 000 Elvis by the Presleys 1 214 000 Ireland: Sculpted Isle 1 162 000 Agatha Christie’s Poirot 1 161 000 Red Cap 1 145 000 Rose and Maloney 1 116 000 Trial and Retribution: Suspicion 1 114 000 Source: OzTAM Television Ratings

Most Popular ABC Television Programs 2004–05 Average Audience Seven Wonders of the Industrial World 813 000 Kath and Kim (Series 3) 768 000 Edinburgh Military Tattoo 2004 754 000 The Truth of Troy 643 000 Ireland: Sculpted Isle 627 000 Elvis by the Presleys 617 000 Krakatoa 607 000 Grumpy Old Women 599 000 Midsomer Murders 585 000 Life on Air: David Attenborough’s 50 Years in Television 583 000

Regional The Real Da Vinci Code 580 000 The Amber Time Machine 572 000 Dawn of the Maya 566 000 Himalaya with Michael Palin 565 000 New Tricks 561 000 Australian Story 558 000 Dalziel and Pascoe 552 000 Blue Murder 551 000 Outback House 550 000 Supervolcano 547 000 Source: OzTAM Television Ratings 73 Annual Report 2004–05

Director of New Media Lynley Marshall and Digital Services

Lynley Marshall has over 20 years experience in the broadcasting industry. Before joining the ABC in 2000 as Director of New Media and Digital Services, she held a series of senior broadcasting positions in New Zealand, including Director of Independent Business Units for The Radio Network (TRN), General Manager of The Radio Bureau and General Manager TVNZ Enterprises.

Lynley manages the ABC’s digital strategy and content development, and represents the Corporation’s interests on various industry groups addressing the development of digital broadcasting in Australia.

Lynley holds a Master of Business Administration.

New Media and Digital Services

The ABC plays a leading role in the and Digital Services also worked closely Australian digital landscape, especially with the Corporation’s other output areas in the digital television and broadband to utilise the ABC’s existing production Internet environment. During 2004–05, strengths to develop cross-platform content. New Media and Digital Services focused its activities and output on the key drivers ABC Online influencing the changing media consumption The ABC website, ABC Online provides a habits of audiences to ensure that the ABC range of content across a variety of genres. retains relevance for Australian audiences. One of its main content offerings is News These included shifting lifestyle patterns and Current Affairs, the audiences for and the rapid developments of new media which have grown by 31% from 388 000 technologies. The Division delivered content unique users in June 2004 to 507 132 in using narrowband and broadband Internet, June 2005, according to Nielsen//NetRatings. digital television and mobile and wireless New Media and Digital Services delivers technologies to ensure that ABC content ABC News and Current Affairs content was available to Australians in their lounge using a range of technologies, including rooms, cars, offices or wherever else web pages, digital television, an email they choose to interact with it. news service, RSS feeds, podcasts and broadband news bulletins comprising New Media and Digital Services continued video news that is updated online five to retain and grow audiences for its services times each day. by delivering interactive content in a cost- efficient and sustainable way. The Division The Division has created new children’s developed innovative digital and interactive content across narrowband, broadband, television content for ABC2, ABC Broadband, mobiles and television. New Media and ABC Online and other platforms. New Media Digital Services updated its RollerCoaster 74 Annual Report 2004–05

ABC2, the ABC’s new digital television channel, was launched in March 2005.

website, aimed at 8–14 year olds, and Australian Snapshots online gallery to worked with ABC Children’s Television to present images of day-to-day activities in launch a RollerCoaster-branded hour on regional Australia. In June, the Division ABC Television. Increased awareness of launched Video Lives, a national video the brand through exposure on multiple competition encouraging people to film a platforms has seen the audience for the short story about the place and community RollerCoaster website grow significantly. in which they live. Finalists will have their In June 2005, the Hitwise ‘Australian Site work shown on ABC Online and screened Rankings’ ranked The Playground (0–8 in a highlights program on ABC2. years) and RollerCoaster (8–14 years) first and second respectively, for the fifth ABC2 consecutive month. According to In March 2005, New Media and Digital Nielsen//NetRatings, in June 2005 these Services launched the free-to-air digital sites together attracted 311 085 unique television channel, ABC2. With this channel, Australian users, compared with 215 000 the Corporation is able to leverage the in June 2004. popularity and brand strength of existing ABC content to provide alternative viewing Throughout the year, regional audiences times for ABC main channel programs, also increased. The Backyard, a gateway to screen new exclusive programs and deliver 60 Local Radio websites, reached 368 278 content produced by New Media and Digital unique Australian users in June 2005, Services for both ABC2 and the integrated compared with 298 000 in June 2004 ABC Broadband service. ABC2 offers various (Nielsen//NetRatings). The Backyard sites types of programming, including children’s, provide ABC Local Radio, news, weather documentary, arts, international and and audience-generated local event diaries. regional news.

ABC Online has encouraged community Following the launch, New Media and interaction across all its sites by providing Digital Services introduced new programs, opportunities for user-contributed content experimented with new programming and online forums, guestbooks and mailing formats and cross-media production, lists. During August 2004, New Media and and utilised the cross-promotional Digital Services joined with ABC Radio’s abilities of all its media platforms. Regional Production Fund to produce the 75 Annual Report 2004–05

One of the most important parts of the In collaboration with News and Current ABC2 schedule is the children’s programming Affairs, New Media and Digital Services that is broadcast throughout the day. This developed the Special Broadband Edition of enables families and children to switch Four Corners, which enhances Four Corners between the ABC main channel and ABC2 television programs using additional video throughout the day and access continuous, footage, web pages, maps, timelines, safe and trusted ABC children’s programming transcripts and interviews. This interactive every weekday and Saturday morning. format has the potential to be extended to other programs and across digital and In establishing ABC2, the Corporation was interactive television and wireless platforms. able to achieve cost efficiencies by using The Division also worked with ABC Radio on fully-automated and integrated production cross-platform content, including podcasts and delivery processes. New material is of ABC Radio National programs. created in the ABC’s broadband studios in Sydney and Brisbane for broadcast on ABC2, Another cross-platform initiative was ABC Broadband and wireless platforms. Australia Wide, which combines state These are mostly short-form programs and news stories to create a 15-minute daily interstitial content, including animations, segment that is delivered through ABC music videos, children’s education and Broadband and repeated throughout the entertainment programs. day on ABC2.

At the time of ABC2’s launch, there For the 2004 Federal Election, the were 1.7 million digital televisions and Division developed a range of content for set-top-boxes in the Australian market place. other platforms, including live interactive By the end of June 2005, this had increased television. Extra content and latest counts to over 2 million, comprising 920 000 digital in any electorate were available to digital free-to-air receivers and 1.2 million television viewers at the press of a button. subscribers to AUSTAR or FOXTEL digital Counts were updated every two minutes subscription television services. Within and, as information changed, so did the three months of its launch, ABC2 reached display. This was complemented by an 92 000 FOXTEL digital viewers daily (free- SMS update service. to-air digital television viewing is not yet measured). Recent take-up of digital The Division also became one of several television has been strong and this content partners for the Telstra i-mode growth is expected to continue. service, launched in October 2004, providing news and weather updates. As the audience Cross-platform initiatives for i-mode grows, this content offering The ABC’s traditional media platforms will be extended. have been able to engage their audiences further by integrating online, mobile Partnerships and wireless content into programs. The Division’s close working Collaboration with ABC Radio, Television relationships with industry funding and News and Current Affairs has led bodies have consolidated the ABC’s role to a number of cross-media projects. in facilitating the growth of the digital media sector amongst screen agencies 76 Annual Report 2004–05

New Media and Digital Services (Continued)

and independent producers. Many of the number of new programs are in development, projects developed in association with including programs for regional audiences, external funding bodies have won significant children and young adults. local and international awards for their quality and innovation. Technology enables audiences to change from being passive consumers of news, During the year, New Media and Digital information and entertainment into active Services was involved in the Broadband participants who can create their own Production Initiative with the Australian stories and programming from various Film Commission; Micro Series, with the elements. New Media and Digital Services Pacific Film and Television Commission; will continue to create greater value and Game On and Miniseries with the South choice for the Australian public through Australian Film Corporation; Pacific innovation in the communities it serves. Stories with Film Australia; and Dust Echoes, a collection of traditional Indigenous stories animated for ABC Online and ABC2 from a collaboration with Deakin University and the Djilpin Arts Community from Katherine in the Northern Territory.

Projects submitted to the Broadband Production Initiative were co-commissioned via the independent production sector and presented to audiences across ABC Broadband, ABC2, the ABC’s main television channel and triple j. Delivery of the projects commenced in 2005 and include Dust On My Shoes, UsMob, The Life and Times of William Bligh and The Dog and Cat News. The Life, Times and Travels of the Extraordinary Vice-Admiral William Bligh on ABC Broadband is Future proofing an interactive graphic novel drawn from historical After four months on air, the implementation sources, including Bligh's own writings. phase for ABC2 is complete and planning is now underway to provide future direction for the channel and consolidate its brand, within current resources. New Media and Digital Services is committed to exploring cross-media production opportunities for original, creative Australian content that can be provided on broadband or broadcast. A 77 Annual Report 2004–05

Director of News John Cameron and Current Affairs

John Cameron has been Director of News and Current Affairs since July 2004. John has been with the ABC for more than 20 years, most of that time in Queensland as a radio and television reporter and producer, as well as five years as the Queensland State Editor. John was also Washington Bureau Chief for three years, including the period of the first Gulf War, and worked as State Editor in Victoria, before becoming the National Editor for News and Current Affairs in 2000.

After a newspaper cadetship in New Zealand, John worked in newspapers and commercial radio in New Zealand, the UK and Australia for 12 years before joining the ABC. News and Current Affairs

News and Current Affairs produces news In July 2004, John Cameron was appointed bulletins, current affairs programs and a Director of News and Current Affairs. He substantial amount of other material for put in place an altered executive structure all ABC platforms and is one of the biggest to reflect current requirements, including the program production areas of the ABC. creation of a new position, Head of Editorial Co-ordination. The position is responsible The Division provides significant for defining and monitoring presentation programming for the domestic and and production standards across radio, international radio networks, the main television and online. television network, ABC2, ABC Asia Pacific and for New Media and Digital Services, Coverage including most of the content for ABC The ABC’s coverage of the 2004 Boxing Day News Online. The Division’s news wire tsunami disaster dominated News and service, ABCWIRE, provides an important Current Affairs programs over summer. part of programming across the ABC. Much The ABC faced significant editorial and of this programming is also repackaged for logistical challenges in getting the news sale to various external content providers. to air as quickly and as accurately as possible. The Corporation remained ahead The Division’s programs are aimed at of other media organisations because of offering audiences, wherever they are, its unmatched spread of international Australia’s most comprehensive, respected, and domestic staff. Reporters and crews accurate, impartial and independent coverage remained on the ground in the area for of news and current affairs. A cornerstone some time as relief efforts continued. of this—and a key point of difference from other Australian media organisations— Other international stories of significance comes from the wide geographic spread of to Australian audiences included continuing staff in capital city and regional newsrooms coverage of Iraq, including the presence of and in the dozen international bureaux. Australian troops, the Iraq elections and 78 Annual Report 2004–05

News and Current Affairs (Continued)

the kidnapping of Australian Douglas Wood with much of this content used in News and his subsequent release; the death Online and other new media services. of Pope John Paul II and the election of his successor; the bombing outside the Initiatives Australian Embassy in Jakarta; the earth- A new look for the flagship 7pm Television quake on the Indonesian island of Nias, News, as well as new theme music, were including the Australian assistance being introduced across the country on Australia provided there and the deaths in a helicopter Day 2005. The changes involved new sets, crash of nine Australian servicemen and graphics, titles and colour schemes and women helping with that relief effort; the are used in the 7pm News in every state Athens Olympics; and the Beslan school and territory, as well as on The Midday massacre in the Northern Caucusus. Report, in news updates, on the ABC Asia Pacific television service and ABC Online. Significant coverage domestically included Federal, West Australian, Northern Territory The ABC commissioned the changes to and ACT elections; the change in leadership make the News look more contemporary, in the Federal Labor Party; and the to allow for changes to screen formats and continuing debate over Australia’s detention to make text and graphics used on the policies. News and Current Affairs programs screen easier for viewers to read. The ABC were often ahead of the rest of the media is now broadcasting the News and most in the coverage of the detention of Cornelia other programs in widescreen format. Rau and the deportation of Australian citizen Vivian Alvarez Solon, and on a number of The new music for Television News was occasions were the first to break significant written by composer Martin Armiger and stories relating to the two cases. performed by members of the Sydney Symphony Orchestra and the percussion International Bureaux groups Synergy and TaikOz. The ABC has correspondents in 12 international bureaux in Europe, the Middle After a review of the Sydney News operation, East, the Asia-Pacific region, North America the Division made changes to staff structures and Africa. These reporters file for news to clarify roles and responsibilities and to bulletins and for daily and weekly current produce a better on-air product. News and affairs programs on Radio and Television, Current Affairs management believed there

Ros Childs presents The Midday Report, providing detailed coverage of national and world events, business and finance. Tony Jones, presenter of Lateline, which, for fifteen years, has been breaking and backgrounding headline stories. 79 Annual Report 2004–05

was a need for greater clarity between the Policies, writing, presentation, legal and local and national news operations in copyright issues, safety and teamwork. Sydney and for further improvement in direction and quality control across radio As part of its constant efforts to ensure and television news. the highest quality programming and to provide development for staff, News and Four Corners and New Media and Digital Current Affairs is continuing to develop and Services developed a broadband interactive deliver training courses. The courses cover television project to extend the life of the topics that include writing, presentation, regular Monday night broadcasts. The safety, production, teamwork, leadership broadband editions enhance Four Corners and adherence to ABC Editorial Policies programs by providing material such as and News and Current Affairs style guide. extended interviews for interactive broadband, Many of the courses are available to staff online and interactive digital television. online to allow for the geographical Provision of interactive material of this diversity of staff. kind has cross-genre value in being both informative and educative—enabling The Division held two conferences the News and Current Affairs Division to in Sydney in August 2004: the annual contribute actively to the ABC’s Charter conference of State Editors and a responsibility to provide programs of an conference bringing together radio and educational nature. It is expected that a television news producers. Issues discussed similar approach will be taken with other included production standards, performance News and Current Affairs programs’ management, complaints handling and websites in the future. Editorial Policies.

The exhibition on the history of the ABC’s Three senior managers from the foreign reporting, Through Australian Eyes, Division participated in the senior had successful seasons in Perth, Hobart executive development program run and Melbourne and is being shown at Old by the Australian Graduate School of Parliament House in Canberra until 2006. Management. A group of Executive Producers also completed a frontline A forum about language was held at the management program. Sydney Opera House. It was jointly organised by the ABC’s Standing Committee on News and Current Affairs continued Spoken English (SCOSE) and the Sydney to review and refine its Service Level Writers’ Festival and was broadcast on Agreements with output areas. These Radio National. agreements set out the programming requirements of the networks and the Staff, programs and resources agreed processes in News and Current The ABC reintroduced its cadet journalist Affairs to meet these requirements, program in February 2005. Nine cadets including mechanisms for interrupting based in capital-city newsrooms around scheduled programs for breaking news. the country were brought together in Sydney for two weeks of intensive training Regular formal reviews of all News and in radio and television reporting. The cadets Current Affairs programs continued in were also given training in ABC Editorial 2004–05 as one of a number of measures to ensure programs are meeting expectations. 80 Annual Report 2004–05

News and Current Affairs (Continued)

These formal reviews complement the All radio figures are national totals. informal daily monitoring of output. Radio News A refashioned midday television news Outlet Hours program was launched in February. The Local Radio and Radio National 7 116 Midday Report, presented by Ros Childs, Regionals 3 308 replaced Midday News and Business. triple j 265 The program retains a business news Classic FM and national bulletins for flavour, but also carries the day’s south-eastern regional Australia 577 main news stories. TOTAL 11 266

National Interest Initiatives funding has Radio Current Affairs allowed the Division to continue programs Outlet Hours introduced under the scheme, including AM (Early) Local Radio 40 local weekend television News bulletins AM (Radio National) 80 in the ACT and the Northern Territory, AM (Main) 145 enhanced business coverage across a AM/PM special Election coverage 8 range of programs, and provided funding The World Today 200 for two reporters in the new ABC studios PM (Radio National) 183 in Ballarat. PM (Local Radio) 208 Sat AM (Local Radio and Radio National) 24 Annual Production of Correspondents Report 15 News and Current Affairs Finance Market Report at Noon 8 In 2004–05, the ABC broadcast Finance Market Report PM 16 approximately 14 000 unduplicated hours TOTAL 927 of news and current affairs programming on its domestic television and radio services. Television News and Current Affairs Outlet Hours The figures include election night 7pm News (all states) 1 445 broadcasts. News and Current Affairs News Updates (including weekend covered four elections, the Federal Election midday bulletins) 96 and the elections in the ACT, Western Asia Pacific Focus 17 Australia and the Northern Territory. Australian Story 22 Four Corners 22 These figures do not include material Foreign Correspondent 25 provided to New Media and Digital Services, Inside Business 21 ABC NewsRadio, Radio Australia and the Insiders 32 ABC Asia Pacific service; live crosses to Landline 39 reporters to radio programs; budget specials Lateline 108 and any rolling coverage. The figures also 7:30 Report 105 do not include seasonal variations such as Seven Days 12 sport broadcasts that affect bulletin Stateline 154 schedules. Order in the House, Parliamentary Midday News and Business/ Question Time and National Press Club The Midday Report 110 have also been excluded. Election night coverage 13 TOTAL 2 221 81 Annual Report 2004–05 International Broadcasting Radio Australia

Jean-Gabriel Manguy Head, Radio Australia

Jean-Gabriel Manguy has been Head of Radio Australia since 1997. A broadcaster of 30 years experience, he has been actively involved in training journalists and broadcasters overseas. In 1997, he set a new course for Radio Australia and fostered the development of close relationships with a wide network of partner stations across Asia and the Pacific.

Jean-Gabriel has studied Asian and Pacific History.

Radio Australia • In Cambodia, audiences had more than In 2004–05, the ABC’s international radio doubled in the past three years following service reclaimed its standing as a major the growth of new local satellite relays. international broadcaster in Asia and • Across Asia and the Pacific, Radio the Pacific. Radio Australia significantly Australia was relayed live via satellite increased its audience reach and profile in over 70 locations, a three-fold through an expanding network of local growth since 2000. satellite relays, a range of new program • Radio Australia’s multilingual website initiatives and direct involvement in overseas had become a point of reference for the aid projects fostering the development of coverage of Asian and Pacific affairs, an independent and effective media in with more than 18 million page views Australia’s immediate region. in the previous 12 months.

Building New Connections A significant development in 2004–05 was Across Asia and the Pacific the rapid expansion of Radio Australia’s Radio Australia made major progress in network of 24-hour FM stations, with building audiences through an expanding round-the-clock English language services network of 200 local rebroadcasters in 40 now available in Phnom Penh, Dili, Port countries, shortwave broadcasts, satellite Moresby, Honiara, Port Vila, Nadi and Suva. services and a fast-developing 24-hour FM network. A Trusted Australian Connection By the end of 2004–05: Radio Australia’s informed coverage of • Radio Australia programs reached last year’s momentous events in the Asia listeners via 46 local partner stations Pacific region once again highlighted the in Indonesia. value of the specialist service it provides • In China, 20 major national and provincial to local audiences in need of accurate radio networks rebroadcast Mandarin and credible reportage. language programs to vast audiences. • In Papua New Guinea, audience research Drawing on its network of local contacts indicated one adult in three listened in Indonesia, Radio Australia was the first regularly to Radio Australia, either ABC network to report the Australian directly or via relays in 30 locations. Embassy bombing in Jakarta. An SMS 82 Annual Report 2004–05

appeared regularly in talkback programs on Indonesian radio stations and were able to respond directly to audience enquiries on Australian policies and attitudes. In China, Radio Australia became the first international broadcaster to be involved in live outside broadcasts and regular link-ups with local partner stations.

Radio Australia co-hosted a live broadcast of the Beijing Cultural Parade with Beijing Radio, becoming the first Innovative international radio broadcaster involved in a live outside Educational Connection broadcast in China. Radio Australia has become a valued message tip-off to Radio Australia’s source of ongoing learning and educational Indonesian broadcasters meant Radio programming to growing audiences in Asia Australia was one of the first international and the Pacific. A new series of English for media outlets to report the bombing. Tourism lessons was warmly received in China for rebroadcast on major provincial Radio Australia was also the first ABC stations in Guangzhou, Beijing and Shanghai. network to carry news of the South Asian tsunami disaster, a major story in Indonesia. Strategic links with universities in Australia, One of Radio Australia’s partner radio Fiji, Thailand and Singapore, resulted in the stations was destroyed in Aceh. The story joint production of documentary series and and Australia’s active role in the rescue public debates on key development issues effort were extensively covered in all Radio in the Asia Pacific region. Australia languages. Radio Australia is now directly engaged in the reconstruction Support from the Australia China Council effort in Aceh through the provision of and the Australia India Council enabled technical support. Radio Australia to produce Chinese and Hindi language websites on contemporary In the Pacific, Radio Australia’s authoritative life and issues in Australia, a first for coverage of regional affairs in Papua New Radio Australia. Guinea, Nauru, Solomon Islands and Fiji and of Australian responses to regional People-to-People Connections issues has now become a point of reference In 2004–05, Radio Australia achieved for regional leaders and audiences. The greater proximity and relevance to growing daily Pacific Beat program is setting the audiences at a time of regional uncertainty agenda with its coverage and informed and upheaval in Asia and the Pacific. analysis of governance and regional issues. Radio Australia played an active role in the Asian Language Connections development of a competent and responsible Radio Australia’s ability to communicate local media in both Asia and the Pacific. in the languages of Asia and the Pacific It launched major AusAID-funded media allowed Australian attitudes on key regional development projects that foster public issues to be conveyed effectively and debate and improved governance in Papua reported directly to wider audiences. In New Guinea, Solomon Islands and Cambodia. 2004–05, Radio Australia broadcasters Radio Australia also provided ongoing professional development support to 83 Annual Report 2004–05

partner media organisations in Pacific Solomon Islands, Fiji and Vanuatu set Island countries, East Timor, Vietnam new standards of regional involvement. and Indonesia. Audience interaction, already possible through Internet technology, entered a new Radio Australia reached new levels of era with the introduction of international text direct engagement with audiences across messaging. In Indonesia, Radio Australia’s Asia and the Pacific. Joint live broadcasts broadcasters started attracting hundreds of with local partner stations in China, Papua SMS text messages from their vast audience New Guinea, Indonesia, Cambodia, through local partner radio stations.

International Broadcasting ABC Asia Pacific

Ian Carroll Chief Executive, ABC Asia Pacific

Ian Carroll has been Chief Executive of ABC Asia Pacific since February 2005. Previously, Ian was Head of Network and Programming, ABC Asia Pacific, and prior to ABC Asia Pacific, Head of ABC Digital Television where he established two channels, ABC Kids and Fly.

Ian Carroll is one of Australia’s most successful and experienced television news and current affairs executives both for the ABC and the commercial networks. Among the Australian programs Ian has created or lead as executive producer are Lateline, Nationwide, Channel Nine’s Today, Four Corners, The 7.30 Report, ABC News and the Paul Kelly documentary series One Hundred Years.

Ian holds a Bachelor of Arts from Monash University.

ABC Asia now seen in 39 countries, is retransmitted Pacific Television by 155 television pay operators, is available Audiences for the ABC’s international in more than 200 000 hotel rooms and can television arm, ABC Asia Pacific, grew be seen in 9 million homes across the region. rapidly throughout 2004–05. The last quarterly survey showed annual growth of ABC Asia Pacific operates in a highly 53% and an estimated monthly audience competitive market—most countries in the of 765 000 viewers. Access to the channel’s region offer between 40 and 100 channels. website during the year more than doubled The service is designed for an audience to 226 000 accesses per week, from fewer demographic comprising decision makers and than 100 000 in 2003–04. opinion leaders in the private and public sector, including emerging middle class community The service remains one of the fastest segments, student and learning communities, growing channels in the region according and international expatriates and to the PAX Synovate audience survey. It is Government missions based in the region. 84 Annual Report 2004–05

International Broadcasting (Continued)

Distribution the international broadcasting community In 2004–05, ABC Asia Pacific gained access and has played an important role in the to a number of new countries and outlets: rapid take-up of the service. • Vietnam: the channel is now carried by all three Vietnamese cable and satellite The nightly prime time programming companies. line-up is built on four main strands: • Thailand: Thai Cable Association • ABC news and current affairs members and the RNT network produced for the Asia Pacific region; broadcast the channel to more than • a quality Australian or international 100 smaller cable operators spread drama series; across the country. • a world class documentary; and • Hong Kong: the channel’s reach in • an informative and entertaining Hong Kong was significantly extended feature or lifestyle program. by NOW Broadband offering it as a free channel to all of their 400 000 customers. During 2004–05, the channel’s programming comprised 75% Australian content, with an The channel also successfully completed emphasis on news, drama and information negotiations with Malaysian pay television programs, such as Getaway, RPA, Catalyst provider Astro for carriage of ABC Asia and Australian Story. Pacific from the third quarter of 2005. Astro will also distribute the channel extensively ABC Asia Pacific also transmits education throughout Indonesia. programs of real benefit to audiences across the region. Feedback through the Online ABC Asia Pacific web site suggests that The companion website to ABC Asia Pacific such programming, in particular English television, abcasiapacific.com, provides a learning content, is very popular. comprehensive program listing and television schedule, and an up-to-the-minute regional In 2004–05, the channel broadened news service produced specifically for an its Australian sports coverage, with live international online audience. During the broadcasts of International Rugby Union; year weekly accesses to the service doubled V8 Super Cars, including Shanghai and to over 200 000 accesses per week. The Bathurst; racing events the Melbourne Cup popularity of ABC Asia Pacific education and Spring Carnival; and the Australian programs Nexus and English Bites were Rules and Rugby League. a major factor in this growth. Among the most successful programs Programming broadcast in 2004–05 were the 36 ABC ABC Asia Pacific offers a diverse range of Asia Pacific half-hour news programs quality programming rather than a single each week; Australian dramas such as program genre such as movies, sport or All Saints, MDA and Love My Way; and 24-hour news broadcasts. This programming Australian information programs such as strategy makes the service unique amongst RPA, Getaway, Catalyst, The New Inventors and Enough Rope with Andrew Denton. 85 Annual Report 2004–05

John Doherty 7 April 1947–29 December 2004

The ABC, especially the ABC Asia Pacific team, were shocked and deeply saddened to lose John Doherty on 29 December 2004 after a short illness at the age of 57.

John played a significant role in the initial development of the application for the ABC to commence the ABC Asia Pacific service and then subsequently he was responsible for creating it—transmission, distribution and programming—all achieved in a short five months.

The service is his legacy, passing through 9 million homes and a regular audience approaching 800 000. It was possible to tell John, not long before he died, that after much hard work the channel was being distributed in Vietnam, a special passion and ambition of his.

ABC Managing Director Russell Balding said at John’s Memorial Service ‘It is very clear that for so many people John Doherty, the man, will be impossible to forget ... his involvement required superior diplomatic skills which saw the establishment of many strategic relationships with overseas television operators, distributors, overseas politicians and government officials—as well as our own Department of Foreign Affairs and Trade. It is here that John’s honesty, sincerity and his true Australian characteristics stood out.’

The Minister for Foreign Affairs and Trade, the Hon. Alexander Downer, MP, announced the institution of the annual ‘John Doherty Asia Pacific Journalism Internship’ which brings two journalists from the region for two weeks’ intensive internship at ABC Asia Pacific, building relationships and skills in our region’s media. In making the announcement Mr Downer said ‘The news of John’s death has saddened me greatly. Through his role at ABC Asia Pacific all of us who have dealt with him have greatly valued John’s professionalism and experience as an administrator, and his warmth, good humour and energy as a person. John’s tireless work in advocating ABC Asia Pacific to promote Australia and our values and characteristics throughout the region will be remembered.’

The spirit of John Doherty continues to live proudly in the heart of ABC Asia Pacific and the ABC. 86 Annual Report 2004–05

Robyn Watts Director of Enterprises

Robyn Watts has been Director of ABC Enterprises since the establishment of the commercial operations division in July 2003. Robyn commenced at the ABC in July 2000 as Director of Content Rights Management. Prior to joining the ABC, Robyn was CEO of Southern Star Sales and Director Marketing and Distribution at Film Australia. She has been a board member of Screenrights, the Australian Film, Television and Radio School and the Screen Producers’ Association of Australia.

Robyn holds a Bachelor of Arts from the Australian National University (ANU), a Master of Arts from Reading University, UK and a Graduate Diploma in Business Management from the ANU. ABC Enterprises

ABC Enterprises contributes to the role The above-budget financial performance of the ABC by selling and distributing ABC can be largely attributed to the results programming and content, hiring out spare achieved by ABC Video. These reflect ABC resources capacity, and developing outstanding sales of Kath and Kim and and retailing quality consumer products Wiggles DVDs, which were supported by associated with ABC programming or a strong BBC catalogue, including titles relevant to Charter roles and values. In such as Little Britain and Seven Wonders this way, the Division extends the life of of the Industrial World and the BBC ABC programming, assists in fostering and Classic Comedies. developing Australian talent and creativity, and makes a financial return to the The ABC Book According to Skull, by ABC Corporation for investment in programs. Radio cricket commentator and former Test cricketer Kerry O’Keeffe, was the best The Division is currently structured selling title for the financial year. Other into three businesses: ABC Consumer best selling adult titles for ABC Books Publishing and Content Sales, ABC were 1001 Movies You Must See Before Retail and ABC Resource Hire. You Die, The Matthew Hayden Cookbook, Enough Rope 2, Flora Native Plants and ABC Consumer Publishing Dag’s Dictionary by ABC 702 Sydney’s and Content Sales Richard Glover. The best selling ABC Children’s Book was the 2004 edition ABC Consumer Publishing of Sing. Other leading children’s titles In 2004–05, ABC Consumer Publishing were Girlforce, Saddle Club Birthday released over 900 consumer products Book and My Dad. relating to ABC programming and Charter activities. The business made a net profit of $10.6 million in 2004–05, compared with $9.9 million in 2003–04. 87 Annual Report 2004–05

ABC Enterprises Revenue by Activity 2004–05

ABC Enterprises Revenue Music Publishing 90–91 Res

91–92 ource Hi Content Sales 92–93 Gift Cla

re 93–94 ssics Licensing Magazines 94–95 Events 95–96 96–97 87–98 Retail

98–99 Video 99–00a 00–01 ic 01–02 orary Mus 02–03

b io 03–04 Contemp ks

Aud

04–05 Boo

0 0 200 4000 6000 8000 10000 12000 14000 16000 18000 $ ’000 a. includes cash from Program Sales, BDU, Non-Theatrics and Stock Footage b. includes cash from new Enterprises departments—Content Sales and Resource Hire

ABC Audio continued to increase the level ABC Classics won the ARIA Award for Best of product in MP3 format in the ABC Audio Classical Album for The Voice by Teddy catalogue. Each MP3 audio CD can hold up Tahu Rhodes. A major release for ABC to ten hours worth of bookreading. More Classics was The Classic 100 Piano, an than 40 titles, including The Complete eight-CD boxed set containing Australia’s Hitchhikers Guide to the Galaxy, Dirt Music, favourite piano masterpieces, which sold Kokoda, and the 2005 Miles Franklin Award more than 20 000 units. winner, The White Earth, are available in MP3 format. ABC Events entertained more than 200 000 Australians through the staging ABC Music’s first music DVD, Midnight of approximately 300 events and exhibitions Oil—Best of Both Worlds, won the Best throughout the year. Major exhibitions for Music DVD category at the 2004 Australian the year included the inaugural ABC Kids Recording Industry Association (ARIA) Live! at Sydney Showground and the first Awards. The first ABC Music DVD in the Gardening Australia Live Victoria held triple j Archive Collection, entitled 1975, in Melbourne. was released to coincide with the 30th anniversary of the ABC Radio network. 88 Annual Report 2004–05

ABC Enterprises (Continued)

ABC Licensing introduced a variety of In 2004–05, ABC Content Sales attended innovative new products associated with program markets MIPTV, MIPCOM, NATPE ABC brands such as Bananas in Pyjamas, and WAEA and launched over 300 hours Play School, triple j and Gardening Australia, of new programming. Surfing the Menu and also launched new products for Australia Series 2, Kath and Kim, Einstein’s Wife, All Over and Grandstand. ABC Licensing and content from FOXTEL and Opera was appointed as Australian agent for Australia attracted global buyers. The major international brands including Fifi ABC entered into a new agreement with and the Flowertots and Little Britain. National Geographic to supply news stories weekly. ABC Magazines delicious and Gardening Australia recorded increases in readership ABC Content Sales continued to explore the of 11.7% and 3.3% respectively for the market for wireless and Internet content. A 12 months to March 2005, despite overall number of sites were launched in 2004–05, readership for the food magazine category including a triple j site on Optus Mobile Zoo dropping by 4.9% and the gardening Arcade, an At the Movies site on Optus magazine category dropping by 13.2%. Mobile, and a rage music video streaming The ABC’s Saddle Club magazine recorded service on H3GA mobile. SMS/1900 voting 131 000 readers in the Roy Morgan Young services were launched for competitions Australian Readership Survey for 2004. across ABC platforms. ABC Content Sales provided a WAP Olympics package to ABC Music Publishing won the ‘Music Optus Mobile. Publishing Company of the Year’ category for the third year in a row at the Country In an increasingly competitive market, Music Association of Australia (CMAA) struggling with costly new delivery Achiever Awards. technologies, ABC Content Sales was unable to increase revenue from sales of ABC Content Sales footage. The reduction in new and saleable ABC Content Sales distributes content ABC footage continued to be an issue, but produced by the ABC’s Television, Radio was in part offset by packaging high-demand and Online platforms and independent material such as popular music from the producers. Global clients include Countdown and GTK collections. ABC broadcasters, producers, airlines, video/DVD Content Sales agreed to a representation distributors, educators, museums, Internet deal with the world’s largest music footage and wireless service providers. library, Reelin’ In The Years Productions, for its archival footage of music and Sales revenue from ABC-owned and music performers. independently-acquired content increased with a net profit of $2.7 million in 2004–05, The Radio, Television and Online Non- compared to $2.2 million in 2003–04. Theatric Sales business unit was merged This was largely due to an increase in into ABC Content Sales from 1 July 2004, gross and net income of the Program Sales selling titles including Being Me, Like It Is, Worldwide unit, encouraged by a strong Australian Story and Anzac Day Marches. third-party acquisition policy to offset a decrease in available ABC-produced content. 89 Annual Report 2004–05

ABC Retail The net profit for the Retail business for 2004–05 was $4.2 million, a 7% increase The four-day Gardening Australia on the previous year. Live festival, featuring Peter Cundall and his team of specialists, is now an annual event in Sydney and Melbourne. ABC Retail opened new ABC Shops at Karrinyup in Western Australia in September and Mount Gravatt in Queensland in November 2004. In January 2005, the ABC Shop at Loganholme in Queensland closed in favour of a more financially-viable location. During the year, four new ABC Centres opened and nine existing Centres closed. By the end of 2004–05, ABC Retail had 120 outlets in operation, comprising 40 ABC Shops, 79 ABC Centres and an Order Centre which provides home delivery of products ordered by telephone, fax, mail and through ABC Shop Online.

Sales through ABC Shop Online increased by 27% on the previous financial year. The ABC Reward Program continued to be an important promotional tool. Approximately 115 000 members, including the 50 000 new members who joined during the year, used their Reward Card in 2004–05.

The national catalogue promotions for Father’s Day and Christmas were successful and exceeded the previous year’s sales results. During the year, 226 local promotions were undertaken in ABC Shops and Centres. The most successful of these were the ABC Kids Live! exhibition in Sydney and Gardening Australia Live Victoria, as well as signings by Michael Palin and Kerry O’Keefe, and ABC Local Radio Outside Broadcasts with Matthew Hayden in ABC Shops in Queensland leading up to Christmas.

Sales of DVDs in ABC Shops increased from 26% of all products sold in 2002–03 to 44% during 2004–05 while video sales 90 Annual Report 2004–05

ABC Enterprises (Continued)

dropped significantly, comprising only 7% TV and repeat series of both Active Kidz of products sold. The most popular genres and Mars Venus, as well as films, including of products sold were comedy, children’s Ghost Rider, and television commercial and drama. The best-selling products in shoots for various clients. Outside broadcast the ABC Shops were the Little Britain DVD, facilities and crew covered entertainment the Classic 100 Piano eight-CD boxed set, events in Melbourne including X Factor and Dave Allen DVD, Vicar of Dibley DVD and HMS Pinafore, along with national sports the triple j Hottest 100 Volume 12 CD. coverage ranging from AFL in Western Australia, the Northern Territory and ABC Resource Hire Tasmania, to rugby union and Bledisloe Cup ABC Resource Hire uses spare capacity in coverage in Sydney, NRL in Perth, tennis ABC facilities and crews for productions for in Perth and Adelaide, and horse racing clients Australia-wide. Revenue generated in Darwin and Alice Springs. from its activities is invested back into ABC program production. It provides ABC staff ABC Resource Hire provided minicam with exposure to a wide range of production facilities and crew for the V8 Motor Racing genres and disciplines. Services offered are series around Australasia. ABC Minicam digital outside broadcast, live minicam sports also travelled regularly to Asia for sporting coverage, production services, and costume events and covered a Royal Wedding in hire and manufacture. Also available Brunei. ABC Venue Hire clients included for hire are studios, rehearsal rooms major cultural organisations for and theatres. performances and recordings in Sydney and Melbourne, along with rehearsals of ABC Resource Hire generated a net profit Dirty Dancing—The Musical. ABC Costumes of $1.27 million in 2004–05, compared increased its public hire customer base with $1.56 million in the previous financial and expanded its manufacture activities, year. It also used $1.93 million worth of particularly of corporate mascots. In the ABC’s fixed production labour force association with ABC Asia Pacific television, compared to $2.8 million the previous ABC Resource Hire provided facilities and financial year. Both results reflect a crew for production of education programs competitive commercial marketplace and in Adelaide. lower access to ABC facilities and crew due to the ABC Television production schedule. Nonetheless, the unit successfully won contracts to provide services to all Australian television networks and to work with many of the country’s leading producers and production companies.

In 2004–05, ABC Resource Hire provided studios, facilities and crew for television programs such as The Silence and Pilates 91 Annual Report 2004–05

David Pendleton Chief Operating Officer

David Pendleton joined the ABC as the General Manager of Group Audit in 1996. He went on to become General Manager of Financial Operations and Accounting, and later Head of Finance. In February 2002, he was appointed to the position of Director of Finance and Support Services, which was re-named Director of Business Services on 1 July 2003. On 31 August 2004, David was appointed as the Corporation’s Chief Operating Officer. Prior to joining the ABC, David held senior management positions in the public sector at the NSW Roads and Traffic Authority and State Super Investment and Management Corporation.

David holds a Bachelor of Business (Accounting) and a Graduate Diploma from the Securities Institute of Australia. Operations

In August 2004, the ABC established the A number of major technical projects new Executive position of Chief Operating were completed during the year in relation Officer with oversight of the Technology to the launch of ABC2, the enhancement of and Distribution, Production Resources, audience reach, improved flexibility of live Business Services and Human Resources news-gathering and improved security Divisions. for the ABC’s computer networks.

During 2004–05, the ABC Operations group The launch of ABC2 involved the adaptation of Divisions provided skilled production, and application of new technology to enable legal, financial, technical and operational more efficient and cost-effective storage and personnel, as well as facilities and services playout of content. The Sydney Broadband to support the needs of the ABC’s output studios were upgraded to enable the Divisions. The group also collaborated on production of content for ABC2 and new a number of key projects during the year, material for the ABC Broadband service. including the upgrade of regional and capital city facilities, business continuity The ABC digitised electronic news-gathering planning, Occupational Health and Safety equipment to comply with new channel (OH&S) initiatives, and the development requirements imposed by the Australian of an Integrated Capital Strategy. Communications Authority. The upgrade provided improved audio and video quality Technology and more flexibility to cover live news. All and Distribution states and territories now have the new The Technology and Distribution Division equipment and, in Sydney and Melbourne, develops and supports the ABC’s technology two newslink vehicles were provided and infrastructure and transmission services equipped with combined Digital Electronic in accordance with industry best practice News Gathering (DENG) and Satellite News and national and international regulatory Gathering (SNG) capability. The satellite requirements. 92 Annual Report 2004–05

Operations (Continued)

capability enables field crews to return training, 4 500 hours of IT software live news feeds without the limitation and systems training, and nearly 2 000 of line-of-sight, effectively providing hours of both project management and Australia-wide access. Occupational Health and Safety (OH&S) training. As part of the Corporation’s To enable the cost-effective retransmission commitment to inspiring and promoting of its services on the new FOXTEL Digital the education, training and advancement and AUSTAR Digital Satellite subscription of engineering among young women in the television platforms, the ABC acquired broadcasting industry, the ABC awarded new equipment that makes efficient use four Women in Engineering (WIE) of satellite bandwidth on the basis of Scholarships during the year—two real-time picture content. in New South Wales and one each in the ACT and Western Australia. A number of enhancements to information technology (IT) infrastructure Emergency Planning, Business were completed to improve the availability Continuity Management and and performance of the ABC Online service Disaster Recovery and IT infrastructure in general. The focus The ABC continued to develop detailed has been on resilience, performance and response and recovery plans for business reliability of the current infrastructure, interruption incidents at all levels of its and on enhancing and maintaining the operations. Of significant note was a Corporation’s network security. consolidated review of the Corporation’s Crisis Management Plans, as well Regional Studio Upgrades as planned investment to strengthen The first of a series of studio upgrades redundancy within critical technical in regional ABC stations were completed infrastructure. during the year. These upgrades included the installation of new digital radio consoles The ABC commenced a detailed and that can be maintained and monitored comprehensive commitment to the Critical remotely, resulting in efficient fault-finding Infrastructure Protection Modelling and and correction. The Renmark studio went Analysis (CIPMA) program led by the on air on 11 May 2005, while work on the Federal Attorney-General’s Department. Mount Isa station was completed in June 2005. Five other sites will be upgraded Production Resources during 2005–06. Production Resources operates broadcast and production centres in each state and Technical Training territory. It manages the broadcasting and During the year Technology and Distribution distribution of ABC Radio and Television provided its staff with more than 11 000 signals and provides a workforce with a hours of training to enable them to remain wide range of production skills to support at the forefront of their fields. This included the needs of ABC Television, ABC2 and almost 3 000 hours of broadcast technical News and Current Affairs. 93 Annual Report 2004–05

During 2004–05, Production Resources High Definition provided 1.3 million hours of labour for Television Playout television production and ABC Television and The ABC completed high definition Radio distribution. The Division provided television (HDTV) playout facility upgrades labour and facilities for the production of in October 2004 and called for tenders for all News and Current Affairs programming, HDTV production facilities in May 2005. as well as regular television programs, Production Resources designed and including Playschool, Strictly Dancing, built the new graphics and sets required Catalyst, Media Watch and Enough Rope nationally to allow daily news and current with Andrew Denton. affairs programs to be shot in 16:9 widescreen format. In addition, Production Resources staff worked on a significant number of new Production Resources Review projects and special events. In Sydney and In August 2004, the results of a Melbourne, the Division provided staff and comprehensive review of the Production facilities for numerous programs, including Resources Division, conducted by an external shorter-term projects such Blue Water High, consultant, were presented to the Board. MDA, Kath and Kim and Outback House. The review had been commissioned to develop recommendations to maximise Nationally, the Division provided additional the ABC’s funded production capacity. production support for News and Current Affairs coverage of the Federal Election, As a result of the review, an implementation Federal Budget and state and territory working group has been established to elections in the ACT, Northern Territory and assess the report recommendations and Western Australia. The five new 6.30pm undertake implementation as required. programs produced in Brisbane, Perth, Resulting projects will be undertaken Hobart and Adelaide also increased the progressively during 2005–06. production effort of the Division. Business Services Production Resources continued to Business Services supports the ABC’s improve its processes in relation to OH&S operations by providing financial advice, and Risk Management. External reports analysis and support, accounting services, were commissioned for each state to assess legal services, property management, work practices on outside broadcasts, an fleet management, archives and library area considered the Division’s highest risk. services and rights management. Work continued on documentation of all risks with Safe Work Method Statements Integrated Capital Strategy and Operating Guidelines being developed. Business Services continued to work Helicopter, Fire and Emergency training closely with the other Divisions toward the was provided for news crews and other formulation of a ten-year capital funding relevant production staff as part of an strategy to address increasing pressure annual training initiative. on its capital budgets. 94 Annual Report 2004–05

Operations (Continued)

To aid this process, in 2004–05 a comprehensive review of the asset base of the Corporation and the expected life cycle of each asset was commenced. The project team developed technology profiles of all operating areas to provide a complete view of the ABC’s infrastructure environment and undertook a scenario- based planning workshop to consider the 10-year business outlook and provide some key planning assumptions. In late 2005, the ABC Board will consider the recommendations of the Integrated Capital Strategy project, which will encompass property, broadcast technology and business systems.

Finance System New SAP Finance System hardware and application support arrangements were implemented in March 2005, delivering continuing savings to the Corporation. Financial reporting was also enhanced with the integration of Foreign Currency and Overseas payment processes into the Finance System and implementation of an interface to Enterprises’ new Sales Management System.

Risk Management In 2004–05, focus was maintained on developing initiatives to reduce risks to the Corporation related to Business Continuity Planning and OH&S concerns.

In relation to the latter, the ABC launched a new OH&S and risk management initiative called ABC WorkSafe on 28 April 2005. This system replaces paper-based processes with online incident reporting, facilitating analysis of incidents, claims, risks and compliance across the whole ABC. It retains Master Control Room in the new ABC East Perth Centre, which became operational in a full audit trail of incidents, corrective June 2005, broadcasting the first evening actions and controls. The system thus news bulletin on 11 June. 95 Annual Report 2004–05

provides a knowledge base that acts as a Gore Hill Sale critical tool for proactive and pre-emptive On 14 February 2005, the ABC completed risk identification and mitigation. the sale of a 4.5 hectare portion of the Gore Hill site to Gore Hill Technology Park Archives Project Pty Ltd. This sale marked the end of a In June 2005, the ABC began the digitisation fifty-year association with the site by ABC of its Radio and Television archives with television transmission. The ABC has retained the conversion of analog audio content. the remaining adjacent 1.4 hectare parcel Around 60 000 hours of content will be to house large-scale television production converted over the next three years. functions. These include the outside broadcast van fleet, helipad, long-term This project, which began in 2003–04, film and tape archives, two sound stages will preserve the ABC’s uniquely valuable and associated support facilities, such as historic archive and is a key component of the set-making workshop and props and the Corporation’s digitisation strategy. As wardrobe stores that were completed in part of the project, network systems for 2003–04. storing and managing the digitised content have been installed in all capital cities and As a condition of the sale and proposed a conversion centre has been established redevelopment, the history of the original in Ultimo, Sydney. The networked systems site will be preserved through a series will provide online access to both existing of interpretative markers to be located and future archival material, giving program throughout the site. Net proceeds from makers ready access to background the sale have been applied to the ABC’s information. digital conversion program.

Facilities Perth Facility Construction of a new broadcasting and production centre in East Perth for ABC Radio, Television and Online was completed in 2004–05. ABC Local Radio and Master Control moved to the new building in March 2005, with other departments following in a staged transition. On 22 June 2005, control of Western Australian Television Presentation was transferred to Australia’s first Content Distribution Centre (CDC) at East Perth, which integrates television presentation and radio master control functions in a single facility.

Work is continuing on the installation and commissioning of audio production facilities in the new building. All Radio and Television audio postproduction facilities are expected to be completed and operational in late 2005. 96 Annual Report 2004–05

Operations (Continued)

Human Resources program will be substantially completed Human Resources provides a range of for all employees, including ABC Divisional services to managers and staff to enable Directors, managers and staff, in 2005–06. the ABC to best manage and develop its people. These include employment During the year, Human Resources services, workplace relations, learning conducted a review of the ABC’s Workplace and development, recruitment services, Values and Code of Conduct. The new organisational design and policy draft policy, which was developed in development. consultation with employees and ABC divisional representatives, replaces Performance Management the current prescriptive policy with The ABC continued to focus on improving a principle-based approach. The new its Performance Management system. Workplace Values and Code of Conduct A customised module was added to the will be finalised in 2005–06. payroll system to enable more effective administration and monitoring of Indigenous performance management. New Employment Initiatives performance management training The Corporation continued to implement programs were commenced to reinforce initiatives to achieve its objective of 2% understanding of the system and develop Indigenous staff representation. Currently, skills in its application. Indigenous staff represent 1.3% of total staff strength. Two Indigenous Staff Scholarship A Performance Management research Awards were presented during NAIDOC survey undertaken in the year highlighted Week 2004: the Indigenous Excellence the importance of communication between Award and Indigenous Encouragement managers and staff and a clear focus on Scholarship. The awards are aimed at the quality of work relationships. Building developing and supporting Indigenous on these findings, the ABC began developing staff excellence and career development. programs focusing on the ‘interpersonal’ NAIDOC Week also featured a range aspects of performance management, in of special events, ceremonies and particular improving managers’ people performances around Australia aimed management skills and promoting greater at increasing the awareness of ABC staff engagement and participation in staff of local Indigenous communities. the process. The annual Indigenous Staff Conference Policies was held in October in Perth, Western During 2004–05, Human Resources Australia. Thirty-six participants developed introduced ‘Creating a Better Place to a new mechanism for evaluating the ABC’s Work’, a mandatory structured program performance in relation to Indigenous issues. to raise awareness of diversity, bullying, harassment, discrimination and conflict resolution, and to foster a safer and more productive workplace environment. The 97 Annual Report 2004–05

ABC Staff by Job Group 2004–05

Admin/Professional

Program Maker

Senior Executive

ABC Staff numbers Technologist (Full-Time Equivalent)

1994–95 5 437 Retail Staff 1995–96 5 343 0 500 1996–97 4 887 1000 1500 2000 2500 3000 1997–98 4 177 ABC Staff by Region 2004–05

1998–99 4 134 ACT ACT

WA

1999–00 4 293 6.7% 3.8% 2000–01 4 116

2001–02 4 260 Victoria

2002–03 4 321 17.6% 2003–04 4 244 4 298 2004–05 NSW 46.0% 4.6% 0 Tasmania 1000 2000 3000 4000 5000 6000

8.4% SA 9.2%

nsland

ee

3.1% ABC Staff by Division 2004–05 Qu

NT

Tel Overseas 0.7%

evision

5.6% Strategy and Technology and 8.1% 1.7% Distribution 8.5% Communications

Enterprises 2.4% International 9.3% ces Broadcasting 2.2%

Business Services New Media and Human Resour Digital Services 2.9%

20.7% News and Curr Radio Aff 21.0% airs 17.6%ent

Production Resources 98 Annual Report 2004–05

Operations (Continued) Learning and Development Supporting Public Following a successful pilot in 2003, the Broadcasters in ABC Leadership Development Program the Region was conducted in 2004–05 for 20 senior While the focus of the Operations group managers. The program focuses on of Divisions centred on supporting the individual development as well as a group Corporation’s output, the group was also learning experience and is reinforced by able to respond to the need for expertise executive coaches who assist participants of other public broadcasters in the region. in delivering results in their workplace. In addition to a number of smaller The ABC aligns its training to national assignments in Tonga and Vietnam, the ABC standards through the ABC Registered began two major AusAID-funded projects Training Organisation (RTO). This year the during the year—The Papua New Guinea ABC RTO issued 67 full qualifications and Media Development Initiative, and The 54 Statements of Attainment—a total Solomon Islands Broadcasting Corporation of 886 units of competence. Overall, ABC (SIBC) Capacity-Building Initiative. staff have received over 68 750 hours of structured training. This approach The Papua New Guinea Media Development contributes to the ABC’s commitment Initiative was designed in conjunction with to continually develop the technical Radio Australia, and provides for ABC skills of its workforce. expertise to assist the National Broadcasting Corporation of PNG (NBC) with the production Occupational of new programs, the digitisation of NBC’s Health and Safety archive, and the development of managerial Human Resources focused on a number capacity within NBC. The Solomon Islands of initiatives aimed at continuous improvement Broadcasting Corporation (SIBC) Capacity- in the Corporation’s management of OH&S. Building Initiative has been devised in association with the Regional Assistance This included the establishment of an Mission to the Solomon Islands (RAMSI). interdivisional National OH&S Management This project enables two ABC staff members Group to ensure a consistent national to work with SIBC management and staff approach to achieving excellence with for a period of 12 months, providing advice the OH&S Management Systems in the and training on production work and ABC. In addition ABC WorkSafe online management, as well as managing a was implemented and launched to number of infrastructure projects designed capture better information regarding the to boost transmission, improve production investigations and management of OH&S facilities and introduce new information incidents with the overall aim of reducing technology systems. incidents in the workplace. The ABC provided assistance to the Further information on the Corporation’s government-owned Voice of the Maldives management of OH&S can be found in to recover from the Boxing Day Tsunami Appendix 12 (page 183). in 2004, as the antenna field of the single 99 Annual Report 2004–05

AM transmitting station was flooded by the New Analog Services Tsunami. The Corporation also advised the A new FM NewsRadio service in the ACT Voice of the Maldives on planning for a new was launched following the conversion of transmitter installation and improvements NewsRadio from AM to FM transmission. in the radio coverage for the more distant This was achieved through the installation islands in the Maldives group. of new transmitters at Black Mountain Tower and Tuggeranong Hill. The conversion Transmission from an AM service has provided greater Digital Services overall coverage to the ACT and surrounding The installation of digital production areas and improved the quality of reception. equipment and the extension of the ABC’s The ABC has also improved the radio digital television transmission services transmission quality in Adelaide, Brisbane, continued in 2004–05, as did implementation Canberra, Illawarra, Melbourne, Newcastle, of technical solutions to increase the reach Perth, Sunshine Coast and Sydney, of ABC Television and Radio. through the installation of new audio processing facilities. During 2004–05, the ABC commenced digital television transmission in 40 locations, Transmission Fault Restoration continuing to provide the largest terrestrial During 2004–05, the service availability of coverage of all Australian broadcasters. most services improved, as shown in the The ABC’s digital transmission now reaches table ‘ABC Distribution and Transmission 95.82% of Australia’s population (compared Network Aggregated 2004–05 with 94.28% in 2003–04) from 137 Performance’ (page 100). transmitter locations. The ABC aims to eventually transmit its digital signal Over the past year, a number of major from a minimum of 440 locations. disruptions have been triggered by increased power outages and equipment The new services were established at: failures at transmission sites. The ABC New South Wales: Bowral, Cooma, continues to liaise with Broadcast Australia Dungog, Goulburn, Murwillumbah (BA), which is responsible for the delivery and Narooma of transmission services. ABC and BA have Northern Territory: Alice Springs jointly approached electricity suppliers in and Katherine all states and territories and BA is reviewing Queensland: Capella, Blackwater, its emergency power plants with the objective Boyne Island, Cairns North, Charters of reducing these impacts on the audience. Towers, Emerald, Gladstone East, Gladstone West and Mount Isa. The average time for restoration of service Victoria: Apollo Bay, Bairnsdale, Bruthen, after a transmission fault was 21.55 minutes Casterton, Churchill, Cobden, Colac, (15.89 minutes in 2003–04) for Class A Coleraine, Foster, Lakes Entrance, Lorne, transmitters. For major regional centres Nowa Nowa, Orbost, Portland and (Class B transmitters), average restoration Warrnambool. time was 38.52 minutes (compared with Western Australia: Broome, Carnarvon, 42.01 minutes in 2003–04). Esperance, Karratha, Narrogin, Port Hedland, Roebourne and Wagin. 100 Annual Report 2004–05

ABC Distribution and Transmission Network Aggregated 2004–05 Performance as Reported by Broadcast Australia

ABC Distribution Broadcast Australia Total Network Total ‘On-Air’ No. of Network Transmission Network Availability Availability ABC Service Transmitters (See Note 1) (See Note 2) (See Note 3) (See Note 4) 2004–05 2003–04 Target 2004–05 2003–04 2004–05 2003–04 2004–05 2003–04 %%%%%%%%% ABC Classic FM 67 99.90 99.98 99.83 99.92 99.91 99.46 99.33 99.91 99.84 triple j 57 99.98 99.97 99.82 99.91 99.90 99.56 99.48 99.91 99.83 Local Radio 241 99.71 99.79 99.79 99.87 99.84 99.40 99.04 99.82 99.63 ABC NewsRadio 12 99.84 98.98 99.89 99.94 99.95 99.23 98.06 99.88 99.90 Radio National 257 99.97 99.96 99.74 99.85 99.82 99.64 99.45 99.82 99.72 Analog Television 440 99.91 99.97 99.75 99.83 99.82 99.25 99.04 99.80 99.77 Digital Television 137 99.91 99.68 99.80 99.84 99.90 99.31 98.27 99.72 99.15 State NSW 252 99.84 99.91 99.80 99.85 99.86 99.37 99.13 99.82 99.71 NT 54 99.94 99.94 99.71 99.71 99.72 99.36 99.47 99.65 99.66 QLD 310 99.98 99.84 99.76 99.86 99.81 99.65 99.02 99.84 99.65 SA 76 99.89 99.96 99.79 99.90 99.88 99.23 99.52 99.88 99.83 TAS 83 99.95 99.99 99.81 99.83 99.74 99.22 99.53 99.79 99.68 VIC 120 99.92 99.97 99.82 99.85 99.89 99.21 99.38 99.82 99.83 WA 179 99.91 99.96 99.75 99.82 99.86 99.57 98.93 99.78 99.82

Notes 1. ABC Distribution Network (included contracted service providers): The ABC distribution network ensures that programs are delivered from the studio to local transmitters throughout Australia. The network includes outsourced satellite and terrestrial broadcast distribution services from telecommunications carriers such as Optus and Telstra. This measure has been designed to be consistent with the contracted transmission targets and represents the aggregated performance of more than 60 agreements the ABC has in place to distribute programs. The ABC’s performance in this area declined relative to the previous year as a result of several factors, including satellite failures on the Optus platform, reduced performance of the Telstra copper network in regional areas, replacement of ABC infrastructure in the on-air live environment and constancy of power supply availability from utility providers.

Note: Local Radio, which serves remote and regional Australia, is reliant on non-redundant Telstra broadcast lines; these performed below expectation due to an increased number of lines failures to remote sites in 2004–05.

2. Broadcast Australia Transmission Network (ABC Transmission Contractor): The reported transmission network performance, provided by Broadcast Australia, improved relative to the previous year. New digital services and improved monitoring equipment at transmission sites continued to be introduced throughout the year. The performance of new digital television services was above target, but below expectations, declining relative to the previous year.

3. Total Network Availability shows the impact of all outages of the overall network. It reflects the total delivered network availability, regardless of the source of faults or interruptions. In practice, during the majority of reported outages, a reduced level of service continued to be provided. This accounts for the difference between contracted and overall network performance.

In 2004–05, delivery of services to the ABC analog network audiences was consistent, with a marginal improvement overall compared to 2003–04. The exceptions were: the Northern Territory, where transmission equipment issues, power supply failures and the ageing Outback Radio transmitters affected performance (new transmitters for these services have been ordered); Tasmania, where structural repairs to the Launceston Mt Barrow Service, the parent service to 18 translators, required substantial periods of reduced power operation; and Victoria, where remediation works to repair transmission facility equipment and power supply failures reduced overall performance. Digital Television services performance improved this year but remains below expectation.

Broadcast Australia, with the ABC’s permission, operated a number of services below minimum performance levels for sustained periods throughout the year. This is only partially reflected in the data.

4. Total ‘On-Air’ Availability shows the direct impact of all outages experienced by the audience, where some level of service continued to be provided throughout faults and maintenance. That is, where there was no total loss or denial of service to the majority of the audience. This measure shows that, with the exception of WA, Broadcast Australia reported an overall decrease in the total period services were ‘off’ in 2004–05, compared with the previous year. Digital television performance improved in 2004–05 compared with the previous year, but was below expectation. 101 Annual Report 2004–05

Director of Strategy Geoff Crawford CVO and Communications

Geoff Crawford joined the ABC as Director of Corporate Affairs in May 2002. Prior to that, he worked for twelve years at Buckingham Palace, the last four years as the Queen’s Press Secretary. He joined the Department of Foreign Affairs and Trade in Canberra in 1974, working in a number of areas within the Department, as well as undertaking overseas postings to the Middle East and Pacific regions.

Geoff holds a Bachelor of Arts with Honours. Strategy and Communications

The Strategy and Communications Division outside broadcasts, live shows and provides a range of Corporation-wide support interactive presentations and exhibitions. functions in relation to corporate policy, The Corporation’s travelling Exhibition strategy and governance, and the ABC’s Trailer visited a record 23 events and was position and influence in the internal and open to the public on more than 90 days. external environment. The Trailer’s schedule included a regional tour of Tasmania, as well as the Eyre Previously known as ABC Corporate Affairs, Peninsula in South Australia following the Division was renamed to better reflect the January bush fires. its sharper focus on strategic development as part of the August 2004 restructure. It The unit organised the first public opening absorbed the Audience Research unit from of the Ultimo Centre, Sydney, as part of the ABC Development when that Division was NSW Government’s Discovery After Dark dissolved during the restructure. event, attracting more than 3 000 visitors to the complex. It also managed the successful Corporate Marketing national tour of the Through Australian The Corporate Marketing unit manages Eyes exhibition on the history of the ABC’s the ABC brand, its partnerships, cross foreign correspondents. promotions, community events and cross-divisional marketing needs. As well as supporting advertising campaigns for the Television, Radio and New Media and In 2004–05, the unit continued to Digital Services Divisions, the unit provided focus on brand awareness and identifying key support for the badging and launch of the opportunities to reach new audiences. It ABC’s new digital television channel, ABC2. also increased the level of community contact with a record number of events staged in every state and territory.

During the year, emphasis was placed on taking ABC programs, presenters and products into communities through 102 Annual Report 2004–05

Strategy and Communications (Continued)

Media and Communications Further details about the nature and The Media and Communications unit subject of contacts received by Audience manages ABC media relations and internal and Consumer Affairs can be found in communications, including the ABC’s Corporate Governance (p.148). corporate website and the ABC intranet. The unit publishes an external newsletter, Audience Research Inside the ABC, and a staff newsletter, Strategy and Communications abcXchange. manages Audience Research on behalf of the Corporation. In 2004–05, the Significant media issues managed by the ABC subscribed to a range of audience unit included: a statement by the Managing measurement data and commissioned Director refuting allegations that the research to help measure its audiences; decision to replace George Negus Tonight inform programming, scheduling and with state-based television programming marketing decisions; and gauge was based on funding considerations; the audience attitudes to its services. ICRP decision on the Four Corners program ‘Lords of the Forest’; the ABC’s response Information on the ABC’s audiences to the Australian Broadcasting Authority’s in 2004–05 can be found in ABC findings over the former minister’s complaint Audiences (p.26). about coverage of the war in Iraq by AM; and responses by the Managing Director to Corporate Planning criticisms of the ABC concerning coverage and Governance of live news events and the decline of The role of the Corporate Planning and drama production at the ABC. Governance unit is to provide corporate management and the Board with strategic The unit also assisted with major addresses support, analysis and advice relating to given by the Chairman at the National Press the positioning, policy and governance of Club and the Managing Director at the the Corporation. Specifically, it provides American Chamber of Commerce in Sydney. industry and policy analysis, coordinates corporate planning and policy work, Audience and Consumer Affairs produces the Annual Report and external Audience and Consumer Affairs’ key role submissions, and participates in major is to ensure that program complaints are corporate projects. handled in accordance with the guidelines set out in the ABC Editorial Policies and in It concluded work on the ABC Corporate particular, to investigate complaints that Plan 2004–07, which came into effect relate to issues covered by the ABC’s Code in July 2004, and provided twice-yearly of Practice. The ABC’s Code of Practice performance reports to the Board. outlines a range of program standards against which the ABC can be publicly The unit contributed significantly judged. The unit also responds to a to the continuing development of a large number of programming and 10-year Integrated Capital Strategy for policy enquiries. the Corporation, including a two-day 103 Annual Report 2004–05

Some of the 3 000 visitors to the ABC Ultimo Centre in Sydney, which was opened to the public as part of the NSW Government’s Discovery After Dark event.

strategic planning workshop to develop The unit continued to coordinate the ABC- a perspective of the ABC’s long-term wide implementation of the Designing and business outlook. It participated at a Implementing Record Keeping Systems senior level in preparation for the Funding (DIRKS) methodology used by the National Adequacy and Efficiency Review to be Archives of Australia (NAA) to ensure it is commissioned by the Department of meeting its records management obligations Communications, Information Technology under the Archives Act 1983. Working with and the Arts, and in preparatory work the NAA, the project team developed a towards preparation of the Corporation’s corporation-wide information management next Triennial Funding Submission to the policy and framework for the retention and Government. Unit staff continued work in disposal of information, based on the ABC’s coordinating a major review and updating of specific business and content related the ABC’s corporate policies and, specifically, functions. A draft Records Disposal the 2005 review of ABC Editorial Policies. Authority and Audiovisual Sentencing The Unit managed the ABC’s relationship Guidelines were issued along with a with the Australian National Audit Office Business Classification Scheme unique (ANAO) during the major performance to the Corporation. audit of Management of the Conversion to Digital Broadcasting (television). Corporate In response to the growing awareness Planning and Governance also assisted the among senior ABC managers of Managing Director in preparing a top-level contemporary issues of corporate re-alignment of management structures governance, the unit provided advice and accountabilities; and prepared or and presentations to individuals and contributed to a range of submissions management groups, including the to Government, Parliamentary and/or State and Territory Directors of the ABC. regulatory reviews. 104 Annual Report 2004–05

Strategy and Communications (Continued)

These included particular reference not made by the Australian Security Intelligence only to the Corporation’s obligations Organisation Amendment (Terrorism) Act but also to the duties and liabilities of 2003; Departmental reviews of the provision corporate officers and other managers. of services other than simulcasting by free-to-air broadcasters on digital spectrum, Corporate Planning and Governance the structural efficiency of Broadcasting commenced the design and production Services Band spectrum, the viability work for the ABC Annual Report 2004–05. of creating an Indigenous Television ABC Annual Reports for the two previous Broadcasting Service, the introduction of years won Gold awards as part of the digital radio and high definition television Australasian Reporting Awards program. quota arrangements; Australian Communications Authority discussion Government and papers on private management of Parliamentary Relations encumbered spectrum bands and The Government and Parliamentary the management of interference from Relations unit oversees the Corporation’s broadband-over-powerline applications; relationship with the Parliament of Australia, and the Review of Australia’s Pit and Commonwealth Government Departments Symphony Orchestras (the Strong Review). and State Parliaments. The ABC appeared before the Senate Key functions of the unit are to Estimates Committee on two occasions coordinate and respond to Parliamentary during the year—in February and May 2005. and departmental requests for information, While November 2004 Supplementary build collaborative working relationships and Budget Estimates were not held, due to the to monitor developments in Parliament October General Election, Questions were which are of interest to the ABC. taken. The ABC provided 155 answers to Senate Estimates Questions on Notice The ABC provided formal submissions during the year. to a range of Government, Parliamentary and regulatory reviews. These included International Relations inquiries by the Senate Environment, The Corporation maintained its Communications, Information Technology support for and involvement in the and the Arts Committee into the powers of activities of international public Australia’s communications regulators and broadcasting organisations, such as the the provisions of the Broadcasting Services Commonwealth Broadcasting Association Amendment (Anti-Siphoning) Bill 2004; an (CBA), the Asia-Pacific Broadcasting inquiry by the House of Representatives Union (ABU), and Public Broadcasting Standing Committee on Communications, International (PBI) and the European Information Technology and the Arts into Broadcasting Union (EBU). the uptake of digital television in Australia; a review by the Joint Parliamentary As a member of the Executive Committee Committee on ASIO, ASIS and DSD into of the CBA, the ABC participated in the 60th the Australian Security and Intelligence anniversary celebrations of the Association Organisation Act 1979, and amendments in London, which commemorated the first 105 Annual Report 2004–05

Commonwealth Broadcasting Conference State and Territory Directors meeting there in February 1945. With The State and Territory Directors represent Britain, Canada, New Zealand, South the breadth of the ABC’s business as the Africa and India, the ABC was a foundation national broadcaster. Their roles advance member of the CBA, building upon the the interests and objectives of the ABC close cooperation developed during the in each state and territory, and work to Second World War among the national enhance community appreciation of the broadcasters of the Commonwealth. Corporation through local leadership and strategic management. The Managing Director attended the ABU’s ‘Chief Executive Study Tour’ in In 2004–05, the State and Territory Directors April. Hosted by the Korean Broadcasting administered important cross-divisional System, the tour demonstrated how new projects such as business continuity planning technology can be successfully implemented and emergency management. To this end, the to achieve business and organisational Directors negotiated formal partnerships objectives and to enable organisations with emergency agencies in each jurisdiction to make informed decisions on new to ensure the ABC is the most relevant and broadcasting activities. The Corporation accurate source of information at times of was also represented at the ABU General community crisis. Assembly in July 2004 and various planning and technical meetings throughout the year. The State and Territory Directors also coordinated major community The ABC also continued to benefit from events, particularly in South Australia regular contact with public broadcasters and Tasmania, designed to showcase around the world and has welcomed to the programs, expertise and diversity of its offices in Australia delegations from the ABC. They also played a key role in Swedish Radio, Danish Radio, Susuradio significant local infrastructure projects, (the Finnish Division of Swedish Radio), such as the Corporation’s new headquarters the Samoan Ministry for Communications in Perth. Various Directors oversaw local and Information Technology, the Malaysian and Federal election coverage, performed RTV Network and a visit by the Managing the duties of the Complaints Review Director of the Tanzanian Broadcasting Executive and conducted internal Services, which was funded by a CBA freedom of information (FOI) reviews. Bursary. A delegation from the international exchange program ‘Ship for World Youth’ Among the State and Territory Directors’ also visited as a part of an international responsibilities is overseeing operations tour by youth from the sponsoring country at a local level. In 2004–05, this included Japan and other parts of the world. a particular emphasis on the areas of risk management, monitoring local occupational health and safety issues and overseeing governance at a local level. 106 Annual Report 2004–05 in any key

Wangaratta West Primary School | Grab the Goanna competition winners Every four years, ABC Classic FM broadcasts the Sydney International Piano Competition of Australia (SIPCA). In conjunction with the Festival, the network runs Grab the Goanna, a competition open to primary schools across Australia. In 2004, Wangaratta West Primary school best conveyed its need for a piano and so won a baby grand donated through SIPCA.

Community projects such as this reflect the ABC’s overall role in fostering all aspects of the musical life of Australia.

ABC Classic FM records for live broadcast and later airplay performances by Australian orchestras and ensembles, presents live concerts and involves listeners by inviting their feedback on the music they enjoy. triple j unearths local music talent, nurtures it, promotes it on air and presents it live in concert. ABC Radio National and dig stage concert performances, competitions and special events enhancing their broadcast output while ABC Television’s coverage of events such as Performer of the Year and the annual Schools’ Spectacular in Sydney celebrate a broad spectrum of musical styles. The ABC Radio Regional Production Fund project Fresh Air gives unique opportunities to emerging regional talent. 107 Annual Report 2004–05

I could put my kids in front of the ABC and leave them there. You can’t do that with commercial TV. And you know they will learn something

30s mum, Bendigo 108 Annual Report 2004–05 Performance Against ABC Corporate Plan 2004–07

The Corporate Plan 2004–07 includes Number of unduplicated television three levels of performance measurement. broadcast hours that comprise state and national programming. The first level measures the effectiveness or outcome of ABC services in providing Of the 10 679 total television transmission benefit to the Australian community. These hours there were: measures and the ABC’s performance against them in 2004–05 are set out in the • 2 270 hours (21%) unduplicated, Corporate Plan Summary (page 13). state-based, first-run television broadcast hours (277 hours up The second measures how well the ABC on 2003–04). delivers its output across Radio, Television • 3 329 hours (31%) unduplicated, and New Media and Digital Services. These national, first-run television broadcast performance measures encompass seven hours (379 hours down on 2003–04). key result areas relating to programs and services, audience reach by media platform Number of full-time equivalent staff and network, innovation and efficiency. assigned to New Media and Digital Services producing local and state, The third level of evaluation relates to the and national content. actions and performance targets set for each of 15 strategic priorities. For reporting 13.8% of content staff produced local purposes, these targets are assessed as and state content, an increase of 5% on ‘Achieved’, ‘On Track’ or ‘Not Achieved’ July–November 2004, with the remainder against agreed performance criteria. producing national content.

Key Results Areas Percentage of Australian content on Measuring how well the ABC delivers ABC Television between 6am and midnight its programs and services across radio, compared with 2003–04. television, online and new media— measured twice yearly. National transmission, 6am–midnight: 51.5% (3.6 percentage points up on Objective One—Contribute 2003–04). Total transmission (including to a sense of national identity. local break-outs), 6am–midnight: 63.4% (2 percentage points up on 2003–04). Percentage and number of unduplicated radio broadcast hours that comprise local Percentage of Australian music and state/territory programming. performance for each Radio network which broadcasts music. ABC Local Radio is broadcast approximately 108 400 hours of unduplicated programming • triple j: 41.9% against target of 40% in 2004–05, of which, approximately 55% • ABC Classic FM: 32.6% of Australian was local and 18% state-based programming. music performance against target No comparisons with 2003–04 are available, of 30%, 11.3% of Australian music due to changes in data collection. composition against target of 12%. 109 Annual Report 2004–05

Comment: ABC Classic FM adopted an to the 2004 survey when on 19 out of 21, aspirational target for music composition 50% or more believed the ABC had about and, while it has not achieved the target the right amount of coverage. it has increased Australian composition compared to 2003–04. • Radio National: 29.6% against Objective Two—Engage target of 25% audiences with relevant • Local Radio: 31.5% against target of 25% and innovative programs • dig: 41.6% against target of 40% and services. • digJAZZ: 25.7% against target of 20% • digCOUNTRY: 26.2% against a target Radio audience reach by network and of 25% combined 5-city reach. • Radio Australia: 61% against a target of 60%. Overall 5-city average weekly reach, surveys 5–8 2004 and 1–4 2005, people aged 10+: Percentage of people who believe the ABC: • Local Radio: 2 198 000 (84 000 up • encourages and promotes Australian on equivalent period in 2003–04). performing arts such as music and drama • triple j: 1 092 000 (69 000 down on equivalent period in 2003–04). 2004 77% Comment: this decline is due to the 2005 78% continuing fragmentation of the youth Source: ABC Awareness and Usage Study media market driven by new technologies and new entrants. Work is continuing to • provides programs of an minimise the decline. This result does educational nature not reflect use of triple j services on other platforms including online and 2004 83% mobile technologies. 2005 85% • ABC Classic FM: 690 000 (12 000 Source: ABC Audience Appreciation Survey up on equivalent period in 2003–04). • Radio National: 661 000 (35 000 down • achieves a good balance between on equivalent period in 2003–04). programs of wide appeal and • ABC NewsRadio: 642 000 (9 000 specialised interest. up on equivalent period in 2003–04). • Combined 5 city average weekly reach: 2004 82% 3 766 000 (28 000 up on equivalent 2005 84% period in 2003–04). Source: ABC Audience Appreciation Survey • dig: 59 227 (based on average weekly access figures) Comment: Comparable • provides an appropriate mix of news data for 2003–04 not available due to and current affairs reportage change in access types included in counts. • digJAZZ: 9 904 (sub-site of dig radio Based on people who used the ABC for and included in dig total access figure. news and current affairs at least once per Data from start of service in November fortnight: on 21 out of 22 issues listed in the 2004–June 2005). 2005 ABC Audience Appreciation survey, • digCOUNTRY: 4 179 (sub-site of dig 50% or more believed the ABC had about the radio and included in dig total access right amount of coverage. This compares figure. Data from start of service in February–June 2005). 110 Annual Report 2004–05 Performance Against ABC Corporate Plan 2004–07 (Continued)

Television audience reach. • 6pm–midnight, metropolitan households: • Average weekly metro: 8 816 000 17.9%, 0.1 share point up on 2003–04. or 64.2% of the population. Down by 110 000 on 2003–04. Evidence of innovative activities. • Average weekly regional: 3 917 000 or 62.6% of the population. Down by The ABC’s commitment to innovation 120 000 on 2003–04. resulted in the development of a wide range of technology-based projects using Comment: these decreases reflects media platforms such as WAP, SMS, the overall decline in reach of podcasting and interactive television. Other free-to-air television. innovations resulted in engaging and content-rich programs. Details are provided New Media and Digital Services audience in the Radio, Television and New Media and reach. Digital Services sections of this report. • Reach in active Australian Internet population, aged 2+, monthly average: Critical review. 14.4%, 1.3 percentage points up on 2003–04. Awards won by the ABC during 2004–05 • Reach among total Australian population, are listed in Appendix 22 (page 196). aged 2+, monthly average: 7.8%, 1.2 percentage points up on 2003–04. Industry feedback. (2003–04 based on November and December 2003 and May and June 2004.) None reported for this period.

Share of ABC Television audiences: Objective Three—Ensure the ABC’s independence, Total viewing (people)—includes free-to-air, integrity and high standards. subscription and community television and regional spill (whereby people residing Board confidence that it has fulfilled in a metropolitan market can watch a its statutory obligations. regional station) During this period the Board: • 6am–midnight, metropolitan people share: 14.1%, 0.3 share points down • held 10 board meetings informed by on same period 2003–04. comprehensive papers, including a • 6pm–midnight, metropolitan people written Managing Director’s report share: 14.4%, 0.1 share point down and Governance and Activity reports on 2003–04. from each Divisional Director • held one meeting of the Finance Free-to-air viewing (households) Committee, four of the Audit and Risk Committee, two of the Editorial Policies • 6am–midnight, metropolitan household Committee and one of the Executive share: 17.2%, 0.1 share point down Remuneration Committee on 2003–04. 111 Annual Report 2004–05

• witnessed unqualified financial Currently available information is statements for 2003–04 inadequate. The ABC is developing • published its 2004–07 Corporate Plan appropriate data collection. and 2003–04 Annual Report • noted 2004–05 budget update Objective Four—Provide information and approved the maximum benefit to the 2005–06 Budget Strategy people of Australia. • revised its Code of Practice for ABC programs Corporate support as a percentage • took proactive steps to ensure the of total costs. accuracy and impartiality of news and information content through Corporate support costs as a regular reports from Divisions and percentage of total costs the commencement of a review of the ABC’s Editorial Policies Budget Actual • undertook external assessment of the 03–04 04–05 03–04 04–05 ABC’s lead-up to and coverage of the 8.9% 9.0% 8.2% 8.3% 2004 Federal election. Overall it was considered that editorial expectations Total staff costs as a percentage of of accuracy, impartiality and balance total unduplicated broadcast hours. were met. Average salary cost per unduplicated ABC performance against external broadcast hour benchmarks and reviews. Budget Actual The Australian National Audit Office 03–04 04–05 03–04 04–05 (ANAO) concluded in its review of the $2 171 $2 274 $2 192 $2 263 ABC’s management of the conversion to digital broadcasting that the ABC Levels of facilities utilisation. had efficiently undertaken one of the largest and most complex capital equipment Current data represents a disparate projects in its history. collection of information on utilisation. A facilities review scheduled for 2005–06 The percentage and number of breaches will provide facilities usage data. and upheld complaints per 10 000 hours of broadcast and 10 000 online page accesses: Value of non-Appropriation revenue as a percentage of total costs. • 7.69 breaches and upheld complaints per 10 000 hours of broadcast (1.26 up Percentage of gross costs funded on July–November 2004). by non-Appropriation revenue • 0.004 breaches and upheld complaints per 10 000 page accesses (no change Budget Actual from July–November 2004). 03–04 04–05 03–04 04–05 4.4% 4.2% 4.2% 4.6% Evidence that the ABC is considered to be an employer of choice. 112 Annual Report 2004–05 Performance Against ABC Corporate Plan 2004–07 (Continued)

The 2004–07 ABC Corporate Plan sets out Local Radio: 136 individual targets. In this, the Plan's • Continue to provide the 2003–04 levels first year of operation, 80 (59%) of the targets of non-networked local programming were achieved on time (with one target made possible through National achieved within the financial year, but later Interest Initiative (NII) funding from than the scheduled completion date). Of the Parliament. the remaining 56 targets, 49 (36%) are Achieved on track to be achieved as required and seven (5%) had not been achieved. • Review the location of regional radio stations to ensure they reflect significant Objective One—Contribute changes in population demographics. to a Sense of National Identity Achieved Key Direction 2004–07 Create more opportunities for audiences Source and commission content from to connect with the diversity of their independent producers in regional Australia communities through an ABC that is through the Regional Production Fund. distinctively Australian. Achieved

Strategic Priority 1 Extend the availability of ABC Radio networks: Maintain its commitment to the provision • Seek funding to increase the transmission of programs and services tailored for coverage of national radio networks. local, regional and state/territory-based Achieved audiences through the: • Program coverage by national television, • Distribute national radio services via radio and online networks of issues digital television transmission by 2005. relevant to audiences outside the Achieved major capital cities • Spread of Local Radio services • Deliver all services via the Internet. across Australia On Track • Accessibility of all ABC media services to audiences throughout Australia. Television Reflect Australian communities through: Actions and Targets • ABC Television’s main channel, as a Radio national network with state/territory National Radio Networks: program breakouts, broadcasting to • Maintain at least the 2003–04 range a mass audience. of programming that specialises in Achieved regional and rural affairs. Achieved • Continuation of the 2003–04 levels of production commissioned outside • Venture outside metropolitan centres of Sydney and Melbourne. to collect program material and give Achieved voice to regional and rural audiences. Achieved 113 Annual Report 2004–05

New Media and Digital Services Radio Present rich information content for local Strengthen further the role of Local Radio and regional audiences, and in particular: as the primary point of connection for • Broaden opportunities for audience communities across Australia at times interaction through localised of emergencies and major events: information gateways. • Establish and maintain formal Achieved relationships with emergency services organisations in all states • Expand broadband production and territories. compared to 2003–04. On Track Achieved • Implement Disaster Plans to ensure • Provide local news and specialist immediate and appropriate responses. information of relevance to particular Achieved state/territory and regional communities, including state/territory-based sport, Provide comprehensive coverage of events local weather and events diaries. of major significance and celebration. Achieved Achieved

Strategic Priority 2 Actively facilitate discussion of a broad Reflect the experiences and range of ideas and open debate on Radio contemporary issues of life in Australia: National and Local Radio. • Offer ways for Australians to Achieved connect with one another • Promote ideas and debate Continue to give priority to Australian • Present Australian content music and performance by setting and • Respond to emergencies and achieving annual targets for all networks events of major significance. except ABC NewsRadio. On Track Actions and Targets Bring people together through Identify and support new Australian communications and events. music talent. • Centrally coordinate policies and On Track strategies to project the Australian identity of the ABC. Television Achieved Broadcast one groundbreaking/significant Australian series or program each year • Cross-promotion activities will constitute in fictional, factual and entertainment at least 20% of total on-air promotions categories, respectively. on ABC Radio and 15% on Television. Achieved Achieved Provide coverage of emergencies and • Present relevant and engaging events of major significance and celebration. community events. Achieved Achieved 114 Annual Report 2004–05 Performance Against ABC Corporate Plan 2004–07 (Continued)

New Media and Digital Services ABC Asia Pacific: Strengthen the ABC’s capacity to support • Maintain or increase the 2003–04 local communities at times of crisis: level and quality of Australian-produced • Evaluate and develop online and programming, sourced both from the wireless (SMS) distribution of ABC and other suppliers. targeted news alerts. Achieved Achieved • Ensure audiences receive timely and • Provide emergency information sites accurate information at times of crisis. with emergency contacts and links to Achieved relevant agencies. Achieved News and Current Affairs Enrich the in-depth coverage of major Facilitate the growth of online communities, events through cross-media program defined either by their geographic location enhancements offering additional or their areas of interest, through the information and online forums. extensive use of forums, mailing lists, On Track guest books, events diaries and similar audience-generated content. Enterprises Achieved Establish more points of connection with audiences through a continued expansion International Broadcasting in the number of ABC retail outlets. Contribute to a greater awareness and On Track understanding of Australia and Australian attitudes to world affairs: Provide high levels of customer and client service including responsiveness Radio Australia: to feedback. • Complete the production in all On Track broadcast languages of the ‘Australia Now’ feature series by 2006. Establish and implement mechanisms On Track for effective measurement of individual visitors to ABC Shop Online and establish • Co-produce two public debates per benchmarks for traffic to the site. year on Australian responses to key On Track regional events. On Track Strategic Priority 3 Across the total range of media • Set and achieve annual Australian services—Radio, Television and New music targets. Media and Digital Services—achieve On Track a comprehensive mix of program genre to reflect Charter obligations. • Ensure audiences receive timely and accurate information at times of crisis. On Track 115 Annual Report 2004–05

Actions and Targets • Outside of prime time, give priority to Radio children’s and further arts programming. Achieve a distinctive mix of genre across Achieved the six radio services: • ABC NewsRadio—around-the-clock New Media and Digital Services news, current affairs and information. Priority content genres across existing Achieved and new services: • News, sport and business, especially • Radio National—programs of analysis for broadband and 3G mobile platforms. and specialised interest, including Achieved education, music, drama and arts. Achieved • Science, technology and health. Achieved • Local Radio—news and information, sport and entertainment, music and arts. • Children and youth. Achieved Achieved

• ABC Classic FM—classical and new • Regional and rural, including local arts. music, performance and arts. On Track Achieved • Lifestyle and entertainment. • triple j—news, information and music On Track relevant to youth, including performance and arts. • Content sites that complement selected Achieved ABC Radio and Television programs. Achieved • dig—music, features and performance via the Internet and digital television International Broadcasting transmission. Provide a unique perspective on Asia Achieved and the Pacific through programming in key areas of interest to the region. Television Across the television schedule: Radio Australia: • Achieve a broad genre spread during • Enhance news and current affairs evening prime time, across the year. services through improved relevance Achieved and responsiveness. Achieved • Maintain the ABC’s commitment to news and information. • Expand production of programs on health, Achieved development and Australia to all six language services by December 2004. • Give priority to distinctive Australian Achieved content in evening prime time and, in particular to planning for Australian • Cover major cultural issues and history and for reinvigorated arts performing arts in the Pacific, in programming. English and Pidgin languages. Achieved Achieved 116 Annual Report 2004–05 Performance Against ABC Corporate Plan 2004–07 (Continued)

ABC Asia Pacific: Objective Two—Engage • Strengthen news content relevant Audiences with Relevant to the Asia-Pacific region, and and Innovative Programs particularly India. and Services Achieved Key Direction 2004–07 Reach as many people as possible • Provide a specific Pacific Island program through the ABC’s established Charter schedule to ensure prime-time content, services and emerging digital media. especially news, is broadcast in mid-evening timeslots. Strategic Priority 4 On Track Each media platform and network will schedule its programs with the aim of Educational Programs and Content attracting the maximum available Provide content of an educational nature: audience for those programs.

New Media and Digital Services: Actions and Targets • Enrich children’s and youth material on Radio ABC Online and emerging media services Maintain and strive to increase audience through a strong educational emphasis. reach and share year-on-year. Not Achieved. Achieved In a highly-fragmented environment, the overall five-city weekly reach increased by • Work with ABC Radio and Television 0.8% in 2004–05 compared to 2003–04. to extend the value of programs However, the overall five-city share through interactive broadcasts and decreased by 0.7 points on the 2003–04 online enhancements. result. Increases in share were recorded Achieved in Adelaide and Perth, while Brisbane remained steady. International Broadcasting Radio Australia: Television • Develop new situational English learning Continue to achieve increased series in Indonesian, Chinese, Vietnamese share of available audiences: and Khmer by December 2005. • Particularly in prime time. Achieved Not Achieved—There was no • Develop at least one new educational change in people share in 2004–05 series in English per year and produce compared to 2003–04. one series each year in Asia Pacific languages. • Within the 40–54 year age group. Achieved Not Achieved—There was a 0.1 share point decline in 2004–05 compared ABC Asia Pacific: to 2003–04. Sustain educational programming as an area of competitive advantage. Maintain audiences in the 55+ age group. Achieved Not Achieved—There was a 1.4 share point decline in 2004-05 compared to 2003–04. 117 Annual Report 2004–05

Grow audiences through innovative • An increased number of program hours scheduling based on a mix of competitive rebroadcast locally in Asia and the Pacific. programming and counter-programming. Achieved On Track ABC Asia Pacific: New Media and Digital Services Extend the reach of the service: Compared to 2003–04 levels, retain • Extend distribution to key markets and grow audiences in core priority including India, China, Malaysia genres across the totality of narrowband and Vietnam. and broadband content. On Track Achieved • Extend carriage of the service to key Retain position as industry leaders distributors in major markets. in Children’s, Regional and Rural and On Track Science genres. Achieved Strategic Priority 5 Identify innovative opportunities and Compared to 2003–04 levels, retain make full use of the Corporation’s available and grow users/audiences in the 8–14 digital spectrum, broadcasting assets and and 25–39 age groups and maintain creative resources. 2–7 and 40–49 age groups. Achieved Actions and Targets Radio International Broadcasting Establish two new music streams Radio Australia: of dig Internet radio—digJAZZ and Engage audiences with programs offering digCOUNTRY by end 2004–05. wider appeal, interactivity and content in Achieved additional languages. On Track Position and prepare the ABC for the introduction of Digital Radio Broadcasting. Coordinate the exchange of public discussion Achieved programs in the Pacific through the Pacific Radio Forum initiative by 2005. Television On Track Achieve the optimal production strategy through the maximum use of internal Extend the availability of services through: resources with lower cost-per-hour projects • The upgrading of existing shortwave and short runs of higher cost projects such transmission facilities, scheduled by 2005. as drama. On Track Achieved

And by 2006–07 International Broadcasting • 180 relay and rebroadcast locations. Radio Australia: On Track Trial Digital Radio Mondiale (shortwave) technology as a means to reach new • Five new 24-hour FM services in audiences and develop new program the Pacific. delivery strategies. Achieved On Track 118 Annual Report 2004–05 Performance Against ABC Corporate Plan 2004–07 (Continued)

Seek to use the new domestic digital Develop and implement an integrated environment to distribute Radio Australia’s content production process that enables programs domestically. efficient delivery across multiple platforms. On Track On Track

Use available satellite delivery capacity Enterprises to distribute Asia-Pacific regional content. Extend the formats of ABC consumer On Track products to include products for new technologies. ABC Asia Pacific: On Track Explore opportunities for carriage of service on broadband. Explore opportunities for exploitation On Track of content on demand. Achieved New Media and Digital Services Develop a second (digital) television channel Retransmit ABC programs on as many that reflects new media innovation and a third-party platforms as possible. sustainable financial model. On Track Achieved Strategic Priority 6 Increase the relative importance of Use audience research more effectively broadband and on-demand services: as a strategic planning tool. • Extend broadband content and enhancements to meet increased Actions and Targets audience demand for interactive, Monitor and analyse the evolving rich media content and that extend needs and preferences of audiences: the relevance and appeal of ABC • Investigate the implications for the Television and Radio programs. ABC of increasingly mobile lifestyles Achieved and changing media habits. Achieved • Aggregate broadband content in a scheduled online channel presentation • Analyse opportunities to reach those targeted at the 25–49 age group. Australians who do not regularly use On Track ABC services. Achieved • Develop a production process that enables the delivery of content across broadband, • Monitor the effectiveness of the mobile and digital broadcast platforms. ABC in reflecting the values of public On Track broadcasting for the benefit of all Australians. Create new content for delivery Achieved on mobile and wireless platforms. On Track 119 Annual Report 2004–05

International Broadcasting Strategic Priority 8 Commission or acquire targeted audience Inform management decision-making research about the ABC’s international through consultation with and advice radio and television services. from the ABC Advisory Council. Achieved Actions and Targets Establish external monitoring processes Conduct regular meetings between to regularly assess the relevance of the ABC Board Advisory Committee international broadcasting programs. and ABC Advisory Council. Achieved Achieved

Objective Three—Ensure the Maintain ongoing contact between the ABC ABC’s Independence, Integrity Advisory Council and Divisional Directors. and High Standards Achieved Key Direction 2004–07 Advance the ABC’s reputation and high Strategic Priority 9 performance standards through the ongoing Ensure high editorial and program evaluation of governance, policies and standards through the consistent procedures. application of ABC Editorial Policies.

Strategic Priority 7 Actions and Targets Apply best practice standards of corporate Review ABC Editorial Policies to ensure their governance to uphold the integrity, contemporary relevance and operational independence and public accountability effectiveness by end 2005. of the Corporation. On Track

Actions and Targets Deliver Corporation-wide training in the Ensure the ABC Board has confidence that revised Editorial Policies during 2006. key governance systems and reporting On Track processes enable it to fulfil its obligations under Section 8 of the ABC Act. Regularly review all news, current affairs Achieved and information programs to: • Monitor program performance and Achieve positive responses from external editorial standards, especially those performance reviews. relating to the ABC’s legislative Achieved responsibility to be accurate and impartial. Achieve favourable ABC performance results Achieved against relevant external benchmarks. Achieved • Provide critical feedback to program makers and the ABC Board. Publish on the Internet each quarter the Achieved Public Report on Audience Comments and Complaints. Acknowledge and respond to program Achieved complaints in a timely and impartial manner. Achieved 120 Annual Report 2004–05 Performance Against ABC Corporate Plan 2004–07 (Continued)

Strategic Priority 10 Share knowledge and ideas within and Ensure the organisation of the Corporation across the ABC through cross-divisional and its working relationships support the ‘stimulus’ events. effective delivery of content and services Achieved across all media platforms. Meet agreed staff training and Actions and Targets employment targets: Progressively review functional • Minimum 2% of base salary expenditure relationships to ensure achievement on staff development and training. of corporate objectives. Achieved On Track • Minimum of 2% level of Indigenous Analyse the workforce profile and develop employment. Not Achieved—The level approaches necessary to accommodate of Indigenous employment was 1.3% future leadership and operational needs. at 30 June 2005. On Track • Minimum of 5% employment of people Achieve ongoing improvement in the with disabilities. consistent application of performance Achieved management processes across the Corporation. Strategic Priority 12 On Track Continue to identify and manage the Corporation’s exposure to risk. Strategic Priority 11 Ensure that the ABC continues to Actions and Targets be an employer of choice by providing Develop and maintain a Corporation-wide a supportive work environment that Business Continuity Strategy. encourages diversity and individual On Track development. Ensure a working environment that Actions and Targets meets recognised occupational health Strengthen the focus on individual and safety standards. development as a key to the achievement On Track of high standards. On Track Progressively review ABC corporate policies to ensure they are adequate and up-to-date. Promote the recognition of appropriate On Track national qualifications as benchmarks for roles within the Corporation. Establish and implement a Corporation-wide On Track records management system that meets legislative requirements. On Track 121 Annual Report 2004–05

Objective Four—Provide Actions and Targets Maximum Benefit to the Review selected operations and achieve People of Australia cost savings of 3–5% of operational Key Direction 2004–07 expenditure by 2007. Achieve the optimal use of assets and On Track resources and manage the long-term sustainability of the Corporation. To make archived content more easily accessible and its use more cost-effective Strategic Priority 13 for program makers, convert 60 000 hours Through integrated planning, address the of ABC program archives from analog to challenges of long-term sustainability to digital storage by August 2007. inform and support the ABC’s Corporate On Track Plan objectives and strategies. Strategic Priority 15 Actions and Targets Maximise sources of funds to support Review the capital, information technology Charter activities and to optimise the and technical asset base of the Corporation return on investment to the Corporation. to establish the life expectancy of each class of assets by December 2004. Actions and Targets Achieved Demonstrate the value for money the ABC delivers to the community as a basis from By June 2005 develop a 10-year Capital Plan which to negotiate funding arrangements and Capital Funding Strategy. Not Achieved with the Federal Government. —This strategy will now be completed by On Track the end of September 2005 as part of the Corporation’s Integrated Capital Strategy. Secure domestic and international co-productions to supplement By June 2005 develop a rolling three-year ABC-made content. Capital Business Plan. Not Achieved— Achieved This plan will now be completed as part of the Corporation’s Integrated Capital Form domestic and international Strategy which is scheduled for completion partnerships and alliances to support by the end of September 2005. ABC programs and services. Achieved Implement the Capital Plan according to agreed timetables. Improve the management and coordination On Track of content and program rights to ensure maximum benefit and return. Review the Capital Plan annually. On Track Achieved Maintain existing and develop new Strategic Priority 14 opportunities to sell ABC programs Maximise the relative efficiency of ABC and associated products both nationally resource and asset utilisation to effectively and internationally. support Charter-based services. On Track 122 Annual Report 2004–05 Outcomes and Outputs

Outcome 1 Television Share Audiences throughout Australia—and 6am–midnight overseas—are informed, educated Households 2004–05 2003–04 and entertained. Metropolitan Share % % Sydney 17.1 17.3 Overall assessment Melbourne 16.9 17.2 Overall achievement will be measured by: Brisbane 17.1 16.7 (a) Audience usage of ABC Radio, Television Adelaide 17.1 17.2 and New Media Services Perth 18.3 18.1 (b) Results of audience surveys Five-city Metro 17.2 17.3 Regional Share (a) Audience usage of ABC Radio, Television Southern NSW 17.8 19 and New Media and Digital Services Northern NSW 17.9 18.2 Victoria 18.1 18.2 Radio Share Queensland 15.8 15.7 The ABC’s overall metropolitan five-city Tasmania 23.9 24.1 share in 2004–05 was 20.4%, a 0.7 Regional All 17.9 18.3 share point decrease on 2003–04 (21.1%). Increases were recorded in Adelaide and 6pm–midnight Perth. Brisbane remained steady. The Households 2004–05 2003–04 ABC’s share in Newcastle and Canberra Metropolitan Share % % also increased. Sydney 17.4 17.5 Melbourne 18.0 17.9 2004–05 2003–04 Brisbane 17.3 16.8 %%Adelaide 17.8 17.7 Sydney 19.0 21.0 Perth 19.4 19.6 Melbourne 19.4 19.9 Five-city Metro 17.9 17.8 Brisbane 21.6 21.5 Regional Share Adelaide 22.4 22.0 Southern NSW 18.7 19.4 Perth 23.9 23.2 Northern NSW 19.0 18.6 5 City Metro 20.4 21.1 Victoria 17.8 17.9 Newcastle 20.8 19.1 Queensland 15.5 15.3 Canberra 44.1 42.4 Tasmania 24.2 23.8 Hobart* 36.8 — Regional All 18.4 18.3 Darwin* 32.1 — Source: OzTAM Television Ratings and Regional TAM. * No survey was conducted in Hobart or Darwin during 2003–04.

Source: Nielsen Media Research. 123 Annual Report 2004–05

Online Access ABC Online Reach Monthly accesses to ABC Online averaged ABC Online’s monthly reach in the active 78 262 000 in 2004–05 (62 133 326 in Australian Internet population averaged 2003–04), with a peak of 89 004 000 in 14.4% in 2004–05 (13.1% in 2003–04), June 2004. Nielsen//NetRatings show that with a peak of 16.89% in May 2005. ABC Online had an average of 1 449 250 unique Australian users each month, (b) Results of audience surveys compared to 1 241 250 in 2003–04. The 2004 Newspoll ABC Audience Appreciation Survey found that the Radio Reach majority of the community continue to Average Weekly 2004–05 2003–04 believe that the ABC offers good quality Sydney 1 175 000 1 206 000 programming and information. A summary Melbourne 1 180 000 1 159 000 of the findings is provided on page 36. Brisbane 552 000 533 000 Adelaide 362 000 366 000 Output 1.1—Radio Perth 498 000 473 000 Provide distinctive radio programs that 5-City Metro Reach 3 766 000 3 738 000 give an Australia-wide focus to local and Newcastle 147 000 131 000 regional communities, and satisfy diverse Canberra 186 000 183 000 audience needs, nationally and internationally. Hobart* 90 000 — Darwin* 52 000 — Performance indicators 9-City Reach 4 241 000 Quality * No survey was conducted in Hobart 1. Level and mix of Australian content or Darwin during 2003–04. ABC Radio’s content, across its five domestic Source: Nielsen Media Research. services, is primarily Australian except for ABC NewsRadio, which broadcasts 45% of Television Reach overseas content, including BBC World 4 Weekly 2004–05 2003–04 Service, Deutsche Welle, Radio Netherlands Metropolitan Reach % % and All Things Considered from National Sydney 79.5 79.5 Public Radio in the USA. Melbourne 79.5 83.2 Brisbane 83.5 83.5 The Regional Production Fund continued Adelaide 84.1 86.4 to showcase new Australian content from Perth 84.7 86.7 external producers in regional Australia All Metropolitan 81.3 82.8 across ABC Radio networks and on Regional Reach % % ABC Online. In 2004–05, a total of 69 Southern NSW 80.9 83.8 projects was commissioned, representing Northern NSW 65.7 70.4 approximately 115 hours (duplicated) of Victoria 84.6 84.2 broadcast content. This is compared to Queensland 80.4 81.3 79 projects in 2003–04 resulting in 233 Tasmania 89.1 90.6 hours of broadcast (duplicated) content. All Regional 77.5 79.8 This year, the Regional Production Fund Source: OzTAM Television Ratings and Regional TAM. has focused on larger, community-based projects, including the Australian Snapshot initiative, which resulted in 4 000 images 124 Annual Report 2004–05

Outcomes and Outputs (Continued)

of Australian community life and became 4. Number of artists first broadcast a regional touring photographic exhibition; ABC Radio’s commitment to new artists the One Night Stand concerts in Natimuk remains very strong, as reflected in in Western Victoria and Ayr in Queensland; initiatives undertaken in 2004–05. and the Fresh Air and Short Stories initiatives to discover unpublished artistic talent in Fresh Air (a Regional Production Fund regional Australia. project) has established itself as a means of increasing awareness of Australian Australian Music rural and regional talent through ABC All radio networks that broadcast music Radio airplay. Fresh Air invites unsigned, have a strong commitment to Australian unpublished artists to submit their music music and have set targets which are that is aimed at audiences over 30 and consistently met or exceeded. potentially suitable for Local Radio, Radio National, dig and online through OzTrax. Target Achievement The first two Fresh Air initiatives attracted 2003–04 2004–05 more than 1 000 entries. Artists discovered Radio National 25% 28.3% 29.6% through Fresh Air have been invited to Local Radio 25% 31.5% 31.5% appear in regional concerts hosted by ABC ABC Classic FM 30% 34% 32.6% Radio in Port Macquarie in NSW, Albany in triple j 30% 42.8% 41.9% Western Australia and Rainbow in Victoria. dig 40% 41.2% 41.6% Selected artists discovered through Fresh digJAZZ* 25.7% Air were also invited to appear at the digCOUNTRY† 26.2 annual Queenscliff Music Festival. * service commenced October 2004 † service commenced January 2005 The Short Story competition funded through the Regional Production Fund In 2004–05, ABC Classic FM increased project is now in its fourth year. Regionally- its Australian music performance target based writers are invited to submit from 25% to 30%. The network adopted unpublished works with winning stories an aspirational composition target of produced and broadcast on ABC Radio 12%; while it did not achieved this target and published on ABC Online as both in 2004–05, it increased its level of transcripts and audio-on-demand. Australian composition to 11.3%, More than 2 000 entries were received compared to 11% in 2003–04. for Short Stories 2005.

2. Genre diversity Quantity See Appendix 2 (page 176). 5. Number of broadcast hours Each domestic radio network broadcasts 3. Community and peer recognition for 24 hours each day for 365 days of the and feedback year—8 760 hours per annum. See the summary of the 2005 Newspoll ABC Audience Appreciation Survey (page 36) and Appendix 22 (page 196). 125 Annual Report 2004–05

6. Number of radio stations 8. Level of radio content available through The ABC has four national networks, audio-on-demand via the Internet nine metropolitan Local Radio stations, 51 At June 2005: regional studios and dig, a digital service • 91% of Radio National original transmitted via the Internet and digital programming—a decrease of 0.8% television. Two new specialist dig music compared to June 2004. All Radio streams, digJAZZ and digCOUNTRY, National programs are made available were established in 2004–05. on demand as rights permit. • An average of 42.25 hours of ABC 7. Level of radio content Classic FM programming was available available through the Internet per week—an increase of 1.25 hours ABC NewsRadio, triple j, Radio National, compared to June 2003. dig and Local Radio’s 91.7 ABC Coast FM • An average of 33 hours of new triple j are streamed 24 hours. Online streaming content was posted on the web each of ABC Radio services increased in 2004–05 week in 2004–05, compared with 27.5 with the addition of new services digJAZZ hours in 2003–04. and digCOUNTRY, ABC Classic FM streaming • Approximately 206 Local Radio stories content as rights permit and the streaming per month were posted on The Backyard of 702 ABC Sydney, the first of Local Radio’s as audio, compared to 1 000 in 2003–04. metropolitan stations to be streamed. Research demonstrated that the audience Other Local Radio metropolitan stations was not accessing stories as audio-on- will be streamed progressively during demand in substantial numbers and 2005–06. preferred stories to be available in text format. Consequently, Local Radio shifted In 2004–05, ABC Radio pioneered podcasting emphasis to providing stories online of radio content for Australian audiences. as text. triple j listeners can download tracks heard on the network as MP3 files and podcasts Price of a range of content from programs, 9. Price of Output—$245.804m including Hack, Sunday Night Safran and Total actual price of Output 1.1 for the year Dr Karl. dig podcasts a selected range of was $243.641m. live music content and Local Radio’s Sunday Profile is available as a regular podcast on The Backyard. Most recently, Radio National commenced a podcast trial of eight programs —All in the Mind, Background Briefing, The Deep End, Late Night Live, Life Matters, The Night Air, The Science Show and Street Stories. 126 Annual Report 2004–05

Outcomes and Outputs (Continued) Output 1.2—Television Present television programs of wide appeal and more specialised interest that contribute to the diversity, quality and innovation of the industry generally.

Performance Indicators Quality 1. Level and mix of Australian content Australian content on television as a percentage of hours broadcast

2004–05 2003–04 National Total National Total Transmitter Network Transmitter Network 6am–midnight %% %% Australian first release 29.1 44.9 29.1 45.5 Australian repeat 22.4 18.5 18.8 15.9 Total Australian 51.5 63.4 47.9 61.4 Overseas first release 15.2 11.2 18.6 13.8 Overseas repeat 33.2 25.4 33.5 24.9 Total Overseas 48.5 36.6 52.1 38.6 Total 100.0 100.0 100.0 100.0 Note: ‘Total Network ‘ includes the national service transmitted from Sydney plus State ‘breakout’ services.

2004–05 2003–04 National Total National Total Transmitter Network Transmitter Network 6pm–midnight %% %% Australian first release 48.9 69.9 48.9 70.7 Australian repeat 8.2 5.4 5.8 3.4 Total Australian 57.1 75.3 54.8 74.1 Overseas first release 27.7 16.9 31.0 17.7 Overseas repeat 15.0 8.9 14.2 8.1 Total Overseas 42.7 24.7 45.2 25.9 Total 100.0 100.0 100.0 100.0 Note: ‘Total Network ‘ includes the national service transmitted from Sydney plus State ‘breakout’ services. 127 Annual Report 2004–05

2. Genre diversity Television Program Hours Broadcast by Genre (National Transmitter, 24 Hours)

Australian Overseas Total % Total 2004–05 2003–04 2004–05 2003–04 2004–05 2003–04 2004–05 2003–04 Arts and Culture 178 154 127 122 305 276 3.5 3.1 Children’s 548 418 1 436 1 465 1 984 1 883 22.6 21.4 Comedy 25 40 167 201 191 241 2.2 2.7 Current Affairs 848 845 0 0 848 845 9.7 9.6 Documentary 140 119 301 413 442 532 5.0 6.1 Drama 163 133 688 771 851 904 9.7 10.3 Education 171 155 137 155 307 310 3.5 3.5 Entertainment 1 104 1 048 60 41 1 165 1 089 13.3 12.4 Factual 192 274 154 59 346 333 3.9 3.8 Indigenous 65 42 0 0 65 42 0.7 0.5 Movies 5 8 993 1 084 998 1 092 11.4 12.4 Natural History and Environment 19 12 91 55 110 67 1.3 0.8 News 353 330 0 0 353 330 4.0 3.8 Religion and Ethics 39 45 76 89 115 134 1.3 1.5 Science and Technology 35 27 4 0 39 27 0.4 0.3 Sport 283 224 0 0 283 224 3.2 2.6 Total Program Hours 4 167 3 874 4 234 4 455 8 402 8 329 % of hours 49.6% 50.4% Other* 358 455 358 455 4.1 5.2 Total Hours 4 525 4 329 4 234 8 760 8 784 % of hours 51.7% 48.3% 100.0 100.0

3. Community and peer recognition These include state news, state-specific and feedback versions of the Stateline program, local See the summary of the 2004 Newspoll sport, state elections and events such as ABC Audience Appreciation Survey (page 36) the Anzac Day marches, which are covered and Appendix 22 (page 196). separately in each state and territory. In 2004–05, ABC Television broadcast 2 564 Quantity hours of breakout programming, compared 4. Number of broadcast hours with 2 459 in 2003–04 (note that the ABC Television broadcasts nationally 2003–04 figure of 2 155 listed in the ABC 24 hours each day for 365 days of the Annual Report 2003–04 excluded NSW year—8 760 hours in 2004–05. breakouts).

The national service transmitted from Overall, in 2004–05 ABC Television broadcast Sydney is replaced at specific times 11 047 hours of programming, compared with local ‘breakout’ services of greater with 10 939 hours in 2003–04. relevance to state and territory audiences. 128 Annual Report 2004–05

Outcomes and Outputs (Continued)

In March 2005, the ABC launched the Between 6am and midnight, first-release ABC2 digital television service, which programming comprised 44.4% compared broadcasts a mix of repeats of ABC with 47.7% of the ABC Television schedule Television programs at alternative times in 2003–04. and original programming. In 2004–05, ABC2 broadcast 2121.5 hours of content. Price 6. Total price of output—$531.120m 5. Ratio of first run to repeat program hours Total actual price of Output 1.2 for the The percentage of first release programs on year was $526.443m. ABC Television between 6pm and midnight was 76.8% compared with 79.9% in 2003–04.

Output 1.3—New Media Engage audiences through new media services including the Internet and emerging broadband platforms

Quality 1. Genre diversity New Media number of pages per genre, as at 30 June 2005

2004–05 2003–04 Genre Number of pages % Number of pages % Arts and Culture 21 654 1.3 23 607 1.5 Children’s 35 654 2.1 31 673 1.9 Current Affairs 83 043 4.9 79 753 4.9 Education* 29 069 1.7 28 177 1.7 Indigenous 8 057 0.5 4 389 0.3 Music 15 376 0.9 13 210 0.8 Natural History and Environment 7 286 0.4 1 222 0.1 News 495 203 29.1 439 014 27.0 Religion and Ethics 1 477 0.1 1 157 0.1 Regional and Rural 337 143 19.8 213 836 13.1 Science and Technology 51 200 3.0 40 589 2.5 Sport 56 949 3.3 44 203 2.7 Youth 44 111 2.6 43 424 2.7 Other† 517 391 30.4 663 743 40.8 Total 1 703 613 100.0 1 627 997 100.0 * 2003–04 ‘Education’ figures have been adjusted to correct an error in the ABC Annual Report 2003–04, with a consequential adjustment in the ‘Other’ category. † Other category includes TV Guide, ABC Broadband home page, About ABC Online, Radio Australia, Radio National, ABC corporate information, Asia Pacific, and functional pages such as forum user registration and search, which cannot be classified in a genre. 129 Annual Report 2004–05

2. Industry ranking of ABC Online In the area of mobile services, the ABC In June 2005, ABC Online was ranked the developed content for Telstra’s i-mode 8th most frequently accessed website by service and implemented SMS voting Australians, according to Nielsen//NetRatings, services for the My Favourite Book and compared with 11th in June 2004. Classic 100 Piano competitions. It made SMS subscription alerts available for 3. Community and peer the 2004 Federal Election. recognition and feedback See the summary of the 2005 Newspoll Other new services introduced include ABC Audience Appreciation Survey RSS (Really Simple Syndication) feeds, (page 36) and Appendix 22 (page 196). which were made widely available across the whole of ABC Online and allow audiences Quantity to automatically receive web content as 4. Number of mailing list pages are updated. ABC New Media and subscribers to ABC Online Digital Services collaborated with ABC At the end of June 2005, there were Radio to deliver podcasts for ABC Radio 296 488 subscribers to specialist mailing National, triple j, dig, and Local Radio. lists, a decrease from 304 385 in 2004. Price 5. and 6. Number of pages and gateways 8. Total price of output—$19.382m on ABC Online Total actual price of Output 1.3 for the At the end of June 2005, ABC Online hosted year was $19.211m. and maintained 1 703 613 web pages across 15 main subject gateways. Outcome 2 Australian and international communities 7. Use of content on emerging platforms have access to at least the scale and quality such as Broadband and WAP (Wireless of satellite and analog terrestrial radio and Application Protocol) television transmission services that exist at June 2003. In March 2005, the ABC launched ABC Broadband as a content channel featuring Overall Assessment twelve regular broadband programs, Overall achievement will be measured by: including News, Rural, Kids, Sport, Business, (a) The number of ABC analog terrestrial Online documentaries and ABC Television transmission services programs. ABC Radio online streams are (b) Results of audience surveys also promoted through this channel.

The Corporation also established an Olympics WAP site, an interactive television application and a trial datacasting service for the 2004 Federal Election. It participated in the redesign of an electronic program guide (EPG) for digital free-to-air television. 130 Annual Report 2004–05

Outcomes and Outputs (Continued)

(a) Number of ABC analog terrestrial transmission services The number of ABC Analog Transmitters is as follows:

2004–05 2003–04 1998–99 Analog TV 440 441 435 Domestic Radio 635 634 609 International Radio 8 8 8 Totals 1083 1 083 1 052

(b) Results of audience surveys The ABC monitors audience responses to transmission issues via its Reception Advice Line (RAL). In 2004–05, this unit received the following television and radio services enquiries:

2004–05 2003–04 Total number of emails received 2 384 1 094 Total number of letters received 123 141 Total number of telephone enquiries received 26 165 24 402 Total enquiries 28 672 25 637 Total number of hits to the RAL website 2 489 601 1 934 272

As the ABC is unable to separate analog and Delivery by Outputs digital transmission enquiries made through Output 2.1 the RAL website, these figures reflect both Provide ABC satellite and analog terrestrial analog and digital transmission contacts. transmission services through the effective management of Transmission Service Although audience contacts regarding Agreements. other services have remained constant in comparison to last year, the ABC has Performance Indicators experienced a significant increase in Quality audience enquiries regarding digital 1. Improvements in the level of reporting in television in 2004–05. Digital television relation to the ABC’s analog terrestrial enquiries have increased from 10% of total transmission services compared with the enquiries in 2003–04 to 25% this year. reporting available immediately prior to the privatisation of the National This increased interest in digital television Transmission Network can in part be attributed to the proliferation The ABC and its transmission service of household digital set-top boxes, the provider, Broadcast Australia (BA) have introduction of ABC2, and the establishment implemented a comprehensive reporting of ABC Radio and Television services on system, with both reporting and notification the digital pay television platforms. ability. Enhancement of this monitoring and reporting system continued. 131 Annual Report 2004–05

Various initiatives were completed to The coverage of ABC digital television improve the reporting of transmission transmissions by percentage of the service performance. The ABC initiated population is as follows: a number of service reviews, including a regime of joint site visits, service audits 2004–05 2003–04 and assessment of resource allocation. Australia 95.82% 94.28% BA established new positions in its NSW/ACT 96.65% 95.78% National Operation Centre and ABC Vic 98.65% 97.53% staff are now able to access BA’s Qld 94.31% 92.88% electronic reporting system for WA 93.18% 88.37% network performance information. SA 95.28% 95.28% Tas 89.89% 89.89% Quantity NT 72.86% 54.01% 2. Comparison of the number of individual Note: Population was derived from Australian analog terrestrial transmission services Bureau of Statistics 2001 Census data. provided by the ABC with the number of such services provided immediately prior to the privatisation of the NTN Delivery by Outputs See Outcome 2 (a), above. Output 3.1 Implement the roll-out of digital television 3. Comparison of the level of outages transmission services while keeping the experienced by the ABC’s analog Australian community aware of the terrestrial transmission services with changes to broadcast services. outages relating to the same services immediately prior to the sale of the NTN Performance indicators The National Transmission Authority Quality did not provide the ABC with this 1. That each terrestrial facility operates information prior to the sale of the within the limits set by the relevant National Transmission Network (NTN). Transmitter Licence and the approved Implementation Plans Price The ABC met this requirement. 4. Total price of output—$78.608m Total actual price of Output 2.1 for the Quantity year was $78.397m. 2. The number of digital terrestrial television facilities in operation against the approved Outcome 3 Implementation Plans The Australian community has access to There were 178 approved implementation ABC digital television services in accordance plans, 137 digital terrestrial services in with approved digital implementation plans. operation and 10 in test mode as at the end of June 2005. Overall Assessment Overall achievement will be measured by: Price The degree to which the Australian 3. Total price of outputs—$64.790m population has access to ABC digital Total actual price of Output 3.1 for the television transmissions year was $58.469m. 132 Annual Report 2004–05 in any context

We took ABC Asia Pacific channel in our digital service last year because of diversity. We did not expect that you would do such a great job. It was amazing.

Young Hwan Lee, CJ Cable, a major Korean Pay TV provider 133 Annual Report 2004–05

English-language pupils | English Village news studio | Seoul, Korea

The international satellite television service ABC Asia Pacific is playing a role in helping students develop English language skills through its involvement with The English Village in Seoul. This teaching centre replicates a Western community with the aim of developing the students’ English literacy through ‘actual’ situations.

ABC Asia Pacific supports the news studio of the Village where students report and interview in English, and has its programming shown in the theatre and the ABC Asia Pacific study room at the Village.

ABC Asia Pacific’s involvement with The English Village reflects the success of its English-language education programs, such as Nexus and Learn English, which are supported by transcripts, study notes and video exercises on the ABC Asia Pacific web site.

Radio Australia has likewise become a valued source of ongoing learning and educational programming to growing audiences in

Asia and the Pacific. Independent Audit Report 134 Annual Report 2004–05 Financial Statements

To the Minister for Communications, Information Technology and the Arts Scope The financial statements and directors’ responsibility The financial statements comprise: • Statement by Directors and Chief Financial Officer; • Statements of Financial Performance, Financial Position and Cash Flows; • Schedules of Commitments and Contingencies; and • Notes to and forming part of the Financial Statements for both the Australian Broadcasting Corporation (the Corporation) and the consolidated entity for the year ended 30 June 2005. The consolidated entity comprises both the Corporation and the entities it controlled during the year.

The directors are responsible for preparing the financial statements that give a true and fair view of the financial position and performance of the Corporation and the consolidated entity, and that comply with Finance Minister’s Orders made under the Commonwealth Authorities and Companies Act 1997, accounting standards and other mandatory financial reporting requirements in Australia. The directors are also responsible for the maintenance of adequate accounting records and internal controls that are designed to prevent and detect fraud and error, and for the accounting policies and accounting estimates inherent in the financial statements.

Audit approach I have conducted an independent audit of the financial statements in order to express an opinion on them to you. My audit has been conducted in accordance with the Australian National Audit Office Auditing Standards, which incorporate the Australian Auditing and Assurance Standards, in order to provide reasonable assurance as to whether the financial statements are free of material misstatement. The nature of an audit is influenced by factors such as the use of professional judgement, selective testing, the inherent limitations of internal control, and the availability of persuasive, rather than conclusive, evidence. Therefore, an audit cannot guarantee that all material misstatements have been detected.

While the effectiveness of management’s internal controls over financial reporting was considered when determining the nature and extent of audit procedures, the audit was not designed to provide assurance on internal controls.

I have performed procedures to assess whether, in all material respects, the financial statements present fairly, in accordance with the Finance Minister’s Orders made under the Commonwealth Authorities and Companies Act 1997, accounting standards and other mandatory financial reporting requirements in Australia, a view which is consistent with my understanding of the Corporation’s and the consolidated entity’s financial position and of their performance as represented by the statements of financial performance and cash flows.

The audit opinion is formed on the basis of these procedures, which included: • examining, on a test basis, information to provide evidence supporting the amounts and disclosures in the financial statements; and • assessing the appropriateness of the accounting policies and disclosures used, and the reasonableness of significant accounting estimates made by the directors.

Independence In conducting the audit, I have followed the independence requirements of the Australian National Audit Office, which incorporate the ethical requirements of the Australian accounting profession. Audit Opinion In my opinion, the financial statements of the Australian Broadcasting Corporation and the consolidated entity: (a) have been prepared in accordance with the Finance Minister’s Orders made under the Commonwealth Authorities and Companies Act 1997; and (b) give a true and fair view of the Australian Broadcasting Corporation’s and the consolidated entity’s financial position as at 30 June 2005 and of their performance and cash flows for the year then ended, in accordance with: (i) the matters required by the Finance Minister’s Orders; and (ii) applicable accounting standards and other mandatory financial reporting requirements in Australia.

Australian National Audit Office

John Jones Executive Director Delegate of the Auditor-General

Sydney, 28 July 2005 135 Annual Report 2004–05 Financial Statements contents Financial Statements

Statement by Directors and Chief Financial Officer 136 Statement of Financial Performance 137 Statement of Financial Position 138 Statement of Cash Flows 139 Schedule of Commitments 140 Schedule of Contingencies 141

Notes to and Forming Part of the Financial Statements 142 1. Summary of Significant Accounting Policies 142 2. Adoption of Australian Equivalents to International Financial Reporting Standards from 2005-06 148 3. Expenses and Revenues 152 4. Economic Dependency 152 5. Revenue from Government 153 6. Revenue from Independent Sources 153 7. Operating Expenses 154 8. Borrowing Costs 154 9. Financial Assets 155 10. Non-Financial Assets 156 11. Interest Bearing Liabilities 160 12. Provisions 160 13. Payables 161 14. Equity 162 15. Cash Flow Reconciliation 163 16. External Financing Arrangements 163 17. Financial Instruments (Consolidated) 164 18. Contingent Liabilities 166 19. Director Remuneration 166 20. Related Party Disclosures 167 21. Officer Remuneration 169 22. Auditor Remuneration 170 23. Assets Held in Trust 170 24. Controlled Entities 170 25. Reporting by Outcomes 171 26. Appropriations 172 136 Annual Report 2004–05 Financial Statements

Statement by Directors and Chief Financial Officer

In our opinion, the attached financial statements for the year ended 30 June 2005 have been prepared based on properly maintained financial records and give a true and fair view of the matters required by the Finance Minister’s Orders made under the Commonwealth Authorities and Companies Act 1997.

In our opinion, at the date of this statement, there are reasonable grounds to believe that the Australian Broadcasting Corporation will be able to pay its debts as and when they become due and payable.

This statement is made in accordance with a resolution of the directors.

DONALD McDONALD AO RUSSELL BALDING DAVID PENDLETON Chairman Managing Director Chief Financial Officer

28 July 2005 28 July 2005 28 July 2005 Statement of Financial Performance for the year ended 30 June 2005 137 Annual Report 2004–05 Financial Statements

Consolidated ABC 2005 2004 2005 2004 Notes $’000 $’000 $’000 $’000

REVENUE Revenues from ordinary activities Revenue from government 5 808 153 777 398 757 532 726 895 Goods and services 6C 162 415 148 073 133 197 122 216 Interest 6A 9 508 6 228 7 649 4 971 Revenue from sale of assets 6B 35 311 2 298 35 282 2 282 Other revenues 6D 34 913 32 554 25 584 24 243 Total revenues from ordinary activities 1 050 300 966 551 959 244 880 607

EXPENSE Expenses from ordinary activities Employees 7A 378 573 351 873 325 699 301 406 Suppliers 7B 406 594 381 959 374 600 351 456 Depreciation and amortisation 7C 53 133 70 323 52 373 69 362 Program amortisation 7D 124 657 118 110 124 657 118 110 Net foreign exchange loss 7E 695 87 695 87 Write-down of assets 7F 271 160 261 - Value of assets sold 6B 37 361 5 381 37 338 5 372 Other expenses 6B 1 391 3 298 1 391 3 298 Total expenses from ordinary activities 1 002 675 931 191 917 014 849 091 (excluding borrowing costs expense)

Borrowing costs expense 8 9 152 9 640 9 147 9 637 Operating surplus from ordinary activities 38 473 25 720 33 083 21 879

Net profit * 38 473 25 720 33 083 21 879

Net increase to asset revaluation reserve: Revaluation of property, plant and equipment 14 - 135 480 - 135 226 Total revenues, expenses and valuation adjustments recognised directly in equity - 135 480 - 135 226

Total changes in equity other than those resulting from transactions with the owner 38 473 161 200 33 083 157 105

The above statement should be read in conjunction with the accompanying notes.

NOTE * Net profit attributable to the Corporation before return of capital 38 473 25 720 33 083 21 879 Return of capital (5 771) - (5 771) - Contribution to accumulated results 32 702 25 720 27 312 21 879 Statement of Financial Position 138 as at 30 June 2005 Annual Report 2004–05 Financial Statements

Consolidated ABC 2005 2004 2005 2004 Notes $’000 $’000 $’000 $’000

ASSETS Financial assets Cash 9A, 17 38 807 43 291 4 892 4 495 Receivables 9B, 17 93 230 53 372 89 810 49 941 Accrued revenues 9D, 17 12 050 9 472 11 013 8 884 Investments 9C, 17 - - 0 0 Total financial assets 144 087 106 135 105 715 63 320

Non-financial assets Land and buildings 10A 543 099 580 457 542 425 579 592 Infrastructure, plant and equipment 10B 266 909 271 067 263 744 268 589 Inventories 10D 92 151 88 817 92 130 88 800 Intangibles 10C 7 273 8 820 7 146 8 820 Other non-financial assets 10E 16 848 15 636 14 714 13 365 Total non-financial assets 926 280 964 797 920 159 959 166

Total assets 1 070 367 1 070 932 1 025 874 1 022 486

LIABILITIES Interest bearing liabilities Loans 11, 17 141 095 171 699 141 000 171 000 Total interest bearing liabilities 141 095 171 699 141 000 171 000

Provisions Employees 12 127 905 117 805 117 127 106 955 Total provisions 127 905 117 805 117 127 106 955

Payables Suppliers 13A, 17 45 521 57 451 38 694 49 651 Other 13B, 17 30 575 31 408 13 526 6 665 Total payables 76 096 88 859 52 220 56 316

Total liabilities 345 096 378 363 310 347 334 271

NET ASSETS 725 271 692 569 715 527 688 215

EQUITY Parent equity interest Contributed equity 14 126 616 132 387 126 616 132 387 Reserves 14 363 494 363 494 363 240 363 240 Accumulated surplus 14 235 161 196 688 225 671 192 588 Total parent entity interest 725 271 692 569 715 527 688 215

Total equity 725 271 692 569 715 527 688 215

Current assets 249 041 242 562 209 683 197 602 Non-current assets 821 326 828 370 816 191 824 884 Current liabilities 145 378 159 729 115 635 125 672 Non-current liabilities 199 718 218 634 194 712 208 599

The above statement should be read in conjunction with the accompanying notes. Statement of Cash Flows for the year ended 30 June 2005 139 Annual Report 2004–05 Financial Statements

Consolidated ABC 2005 2004 2005 2004 Notes $’000 $’000 $’000 $’000 Inflows Inflows (Outflows) (Outflows) OPERATING ACTIVITIES Cash received Appropriations 796 711 767 250 757 532 726 895 Goods and services 180 809 164 154 139 240 115 330 Interest and bill discounts 9 508 6 945 7 649 5 688 GST recovered from taxation authority 25 634 27 257 25 337 27 257 Other 1 320 700 1 320 700 Total cash received 1 013 982 966 306 931 078 875 870 Cash used Employees (368 473) (355 525) (315 461) (306 169) Suppliers (546 511) (511 527) (513 735) (482 288) Borrowing costs (9 834) (11 130) (9 829) (11 127) Total cash used (924 818) (878 182) (839 025) (799 584)

Net cash from operating activities 15 89 164 88 124 92 053 76 286

INVESTING ACTIVITIES Cash received Proceeds from sale of property, plant and equipment 6B 32 811 4 798 32 782 4 782 Bills of exchange and promissory notes - 16 768 - 16 768 Total cash received 32 811 21 566 32 782 21 550 Cash used Purchase of property, plant and equipment (47 033) (52 433) (45 616) (52 165) Bills of exchange and promissory notes (43 051) - (43 051) - Total cash used (90 084) (52 433) (88 667) (52 165)

Net cash used by investing activities (57 273) (30 867) (55 885) (30 615)

FINANCING ACTIVITIES Cash received Proceeds from loans - 20 288 - 20 000 Appropriations—contributed equity - 32 547 - 32 547 Total cash received - 52 835 - 52 547 Cash used Repayments of debt (30 604) (40 000) (30 000) (40 000) Capital Use Charge paid - (58 646) - (58 646) Return of capital (5 771) - (5 771) - Total cash used (36 375) (98 646) (35 771) (98 646)

Net cash used by financing activities (36 375) (45 811) (35 771) (46 099)

Net increase/(decrease) in cash held (4 484) 11 446 397 (428) Cash at beginning of reporting period 43 291 31 845 4 495 4 923 Cash at end of reporting period 9A 38 807 43 291 4 892 4 495

The above statement should be read in conjunction with the accompanying notes. Schedule of Commitments 140 as at 30 June 2005 Annual Report 2004–05 Financial Statements

Consolidated ABC 2005 2004 2005 2004 $’000 $’000 $’000 $’000

BY TYPE Capital commitments Buildings (1) 2 069 7 470 2 069 7 470 Infrastructure, plant and equipment (2) 13 105 16 482 13 105 16 482 Total capital commitments 15 174 23 952 15 174 23 952

Other commitments Operating leases (3) 51 053 42 140 47 304 41 320 Other (4) 1 530 217 1 660 418 1 521 857 1 651 642 Total other commitments 1 581 270 1 702 558 1 569 161 1 692 962

Commitments receivable (5) (561 526) (612 190) (560 425) (611 317) Net commitments by type 1 034 918 1 114 320 1 023 910 1 105 597

BY MATURITY Capital commitments One year or less 13 880 20 732 13 880 20 732 From one to five years 1 294 3 220 1 294 3 220 Over five years - - - - Total capital commitments 15 174 23 952 15 174 23 952

Operating lease commitments One year or less 18 254 17 759 17 440 17 213 From one to five years 30 945 22 789 28 498 22 515 Over five years 1 854 1 592 1 366 1 592 Total operating lease commitments 51 053 42 140 47 304 41 320

Other commitments One year or less 252 469 245 733 248 306 241 282 From one to five years 760 581 783 420 756 384 779 095 Over five years 517 167 631 265 517 167 631 265 Total other commitments 1 530 217 1 660 418 1 521 857 1 651 642

Commitments receivable One year or less (116 552) (110 028) (116 099) (109 574) From one to five years (397 874) (444 746) (397 271) (444 327) Over five years (47 100) (57 416) (47 055) (57 416) Total commitments receivable (561 526) (612 190) (560 425) (611 317)

Net commitments by maturity 1 034 918 1 114 320 1 023 910 1 105 597

The above schedule should be read in conjunction with the accompanying notes.

NB: Commitments are GST inclusive where relevant. 1. Outstanding contractual commitments for capital works primarily associated with building works in Perth and other minor buildings works. 2. Outstanding contractual commitments for capital works primarily associated with the purchase of infrastructure, plant and equipment. 3. Operating leases included are effectively non-cancellable and comprise: Nature of Lease General description of leasing arrangement Motor vehicles—business and Fully maintained operating lease; lease periods 24/36 months and/or 40 000/60 000km; senior executive no contingent rentals exist; there are no renewal or purchase options available to the Corporation. PC leasing ABC entered into master supply agreement in 1999; 3 year lease on the specific equipment covering hardware, operating system and maintenance of hardware; lease of equipment is for 3 years; equipment returned at end of lease; ABC continued to operate under this agreement in 2004-05. From 1 July 2005, no further equipment will be leased under this agreement. Property leases—office and Lease payments subject to increment increase in accordance with CPI or other business premises agreed increment; initial period of lease ranges from 1 year to 10 years; Corporation has options to extend in accordance with lease. 4. Other commitments are covered by an agreement and are associated with the supply of transmission services and satellite services, purchase of programs and program rights. 5. Commitments receivable comprise GST receivable, royalties, co-production commitments, resource hire, property rentals and grants. Schedule of Contingencies as at 30 June 2005 141 Annual Report 2004–05 Financial Statements

Consolidated Guarantees Total 2005 2004 2005 2004 Notes $’000 $’000 $’000 $’000

Contingent liabilities 18 Balance from previous period 1 180 960 1 180 960 New - 220 - 220 Obligations expired 220 - 220 - Total contingent liabilities 960 1 180 960 1 180

Details of each class of contingent liabilities and assets, including those not disclosed above because they cannot be quantified or are considered remote, are shown in note 18: Contingent Liabilities.

ABC Guarantees Total 2005 2004 2005 2004 Notes $’000 $’000 $’000 $’000

Contingent liabilities 18 Balance from previous period 1 180 960 1 180 960 New - 220 - 220 Obligations expired 220 - 220 - Total contingent liabilities 960 1 180 960 1 180

Details of each class of contingent liabilities and assets, including those not disclosed above because they cannot be quantified or are considered remote, are shown in note 18: Contingent Liabilities.

The above schedule should be read in conjunction with the accompanying notes. Notes to and Forming Part of the Financial Statements 142 for the year ended 30 June 2005 Annual Report 2004–05 Financial Statements

1. Summary of Significant Accounting Policies The principal accounting policies adopted in preparing the financial statements of the Australian Broadcasting Corporation (the ‘Corporation’ or ‘ABC’) and the consolidated financial statements of the Corporation, its controlled entities and the entities it controlled from time to time during the period, are stated to assist in a general understanding of these financial statements. These policies have been applied consistently by all entities in the consolidated entity. 1.1 Basis of Accounting The financial statements are required by clause 1(b) of Schedule 1 to the Commonwealth Authorities and Companies Act 1997 and are a general purpose financial report.

The statements have been prepared in accordance with: • Finance Minister’s Orders (being the Commonwealth Authorities and Companies Orders (Financial Statements for reporting periods ending on or after 30 June 2005)); • Australian Accounting Standards and Accounting Interpretations issued by the Australian Accounting Standards Board; and • Urgent Issues Group Abstracts.

The Corporation and Consolidated Statements of Financial Performance and Financial Position have been prepared on an accrual basis and are in accordance with historical cost convention, except for certain assets, which, as noted, are at valuation. Except where stated, no allowance is made for the effect of changing prices on the results or the financial position.

Assets and liabilities are recognised in the Corporation and Consolidated Statements of Financial Position when and only when it is probable that future economic benefits will flow and the amounts of the assets or liabilities can be reliably measured. Assets and liabilities arising under agreements equally proportionately unperformed are however not recognised unless required by an accounting standard. Liabilities and assets that are unrecognised are reported in the Schedule of Commitments and the Schedule of Contingencies (other than unquantifiable or remote contingencies, which are reported at note 18).

Revenues and expenses are recognised in the Corporation and Consolidated Statements of Financial Performance when and only when the flow or consumption or loss of economic benefits has occurred and can be reliably measured. 1.2 Rounding Amounts are rounded to the nearest $1 000 except in relation to: • director remuneration • officer remuneration • auditor remuneration • assets held in trust 1.3 Principles of Consolidation The consolidated financial statements are those of the consolidated entity, comprising the financial statements of the Corporation and its controlled entities from the date control commences until the date control ceases.

Investments in controlled entities are carried in the Corporation’s financial statements at the lower of cost or recoverable amount.

Controlled entities have annual reporting periods ending 31 December. Accounts of the controlled entities are prepared for the period 1 July 2004 to 30 June 2005 for consolidation using accounting policies which are consistent with those of the Corporation.

Control exists where the Corporation has the capacity to dominate the decision making in relation to the financial and operating policies of another entity so the controlled entity operates to achieve the objectives of the Corporation.

The controlled entities of the Corporation include seven independent orchestral companies as detailed in note 24. The companies have been incorporated under the Corporations Act 2001 and are each governed by an independent Board of Directors. Each company is audited annually by the Auditor-General.

The effects of all transactions and balances between the entities are eliminated in full. Details of controlled entities are contained in note 24. Notes to and Forming Part of the Financial Statements for the year ended 30 June 2005 143 Annual Report 2004–05 Financial Statements

1. Summary of Significant Accounting Policies (continued) 1.4 Taxation The Corporation is not subject to income tax pursuant to Section 71 of the Australian Broadcasting Corporation Act 1983.

Music Choice Australia Pty Ltd and The News Channel Pty Limited, while subject to income tax, have been inactive since the year ended 30 June 2000 up to and including 30 June 2005.

Other controlled entities are exempt from income tax by virtue of being cultural organisations established for the encouragement of music, and are charitable institutions.

The Corporation and controlled entities are subject to fringe benefits tax (FBT) and goods and services tax (GST).

Some controlled entities are subject to payroll tax.

Goods and Services Tax Revenues, expenses and assets are recognised net of the amount of GST except where the amount of GST incurred is not recoverable from the Australian Taxation Office (ATO). In these circumstances, the GST is recognised as part of the cost of acquisition of the asset or as part of the revenue or expense.

Receivables and payables are stated with the amount of GST included.

The net amount of GST recoverable from, or payable to, the ATO, is included as a current asset in the Statement of Financial Position.

Cash flows are included in the Statement of Cash Flows on a gross basis. The GST components arising from investing and financing activities which are recoverable from, or payable to the ATO are classified as operating cashflows. 1.5 Foreign Currency Transactions The Corporation enters into foreign currency hedging arrangements to protect its purchasing power in relation to foreign currency exposures.

Revenues and expenditures denominated in foreign currencies are converted to Australian currency at the exchange rates prevailing at the date of the transaction, or at the hedged rate.

Exchange gains and losses and hedging costs arising on contracts entered into as hedges of specific revenue or expense transactions are deferred until the date of such transactions at which time they are included in the determination of such revenues or expenses.

Open hedge contracts relating to all other revenue and expenditure transactions are converted at the applicable exchange rate at balance date with exchange gains or losses being included in the Statement of Financial Performance.

All foreign currency balances are converted to Australian currency at the exchange rate prevailing at balance date. Monetary assets and liabilities of overseas branches and amounts payable to or by the Corporation in foreign currencies are translated into Australian currency at the applicable exchange rate at balance date. 1.6 Derivatives Derivative financial instruments are used by the Corporation to manage financial risks and are not entered into for trading purposes. The class of derivative financial contracts used is forward foreign exchange contracts.

Derivative financial instruments designated as hedges are accounted for on the same basis as the underlying exposure.

Forward exchange contracts Forward exchange contracts are used to hedge specific and regular foreign exchange payments. Contracts are revalued at year end and the gain or loss is included in the Statement of Financial Performance. 1.7 Borrowings Borrowings are recorded at the amount of the net proceeds received until the liabilities are fully settled.

All borrowing costs are expensed as incurred except to the extent that they are directly attributable to qualifying assets, in which case they are capitalised. The amount capitalised in a reporting period does not exceed the costs incurred in that period. Notes to and Forming Part of the Financial Statements 144 for the year ended 30 June 2005 Annual Report 2004–05 Financial Statements

1. Summary of Significant Accounting Policies (continued) 1.8 Cash Cash means notes and coins held, and any deposits held at call with a bank or financial institution. Cash is recognised at its nominal amount. 1.9 Receivables Receivables are carried at nominal amounts due less provision for doubtful debts.

Trade debtors are normally settled within 30 days unless otherwise agreed and are carried at amounts due.

The Corporation makes a specific provision for doubtful debts by conducting a detailed review of material debtors, making an assessment of the probability of recovery of those debts and taking into account past bad debts experience. 1.10 Bills of Exchange and Promissory Notes Premiums or discounts are amortised through the Statement of Financial Performance each year from the date of purchase so that investments attain their redemption value by maturity date and income is recognised on an effective yield basis.

Any profits or losses arising from the disposal prior to maturity are taken to the Statement of Financial Performance in the period in which they are realised. These assets are intended to be held to maturity and are carried at cost or cost adjusted for discounts and premiums. 1.11 Trade Creditors Creditors are recognised at their nominal amounts, being the amounts at which the liabilities will be settled. Liabilities are recognised to the extent that the goods and services have been received.

Settlement is on normal commercial terms. 1.12 Reporting by Outcomes and Segments A comparison by outcomes specified in the Appropriation Acts relevant to the Corporation is presented in note 25. Any intra-government costs included in the figure ‘net cost to Budget outcomes’ are eliminated in calculating the actual budget outcome for the Government overall.

The Corporation principally provides a national television and radio service within the broadcasting industry. It is therefore considered for segmental reporting to operate predominantly in one industry and in one geographical area, Australia. 1.13 Revenue Recognition The revenues described in this note are revenues relating to the core operating activities. Details of revenue amounts are given in notes 5 and 6.

Revenue from the sale of goods and services is recognised at fair value of the consideration received net of the amount of the GST upon the delivery of goods and services to customers.

Interest revenue is recognised on a time proportional basis that takes into account the effective yield on the relevant asset.

Credit sales are on normal commercial terms.

Revenue from disposal of non-current assets is recognised when control of the asset has passed to the buyer.

External contributions received in respect of co-production of television programs are offset against production costs which are recorded as Inventories in the Statement of Financial Position.

Subsidies, grants, sponsorships and donations are recognised on receipt unless paid to the Corporation for a specific purpose where recognition of revenue will be recognised in accordance with the agreement.

Recognition of appropriations from the Government is discussed in note 1.21. 1.14 Employee Benefits Benefits Liabilities for services rendered by employees are recognised at the reporting date to the extent that they have not been settled. Notes to and Forming Part of the Financial Statements for the year ended 30 June 2005 145 Annual Report 2004–05 Financial Statements

1. Summary of Significant Accounting Policies (continued) 1.14 Employee Benefits (continued)

Liabilities for wages and salaries (including non-monetary benefits) and annual leave, are measured at their nominal amounts. Other employee benefits expected to be settled within 12 months of their reporting date are measured at their nominal amounts.

The nominal amount is calculated with regard to the rates expected to be paid on settlement of the liability.

All other employee benefit liabilities are measured as the present value of the estimated future cash outflows to be made in respect of services provided by employees up to the reporting date.

Leave The liability for employee benefits includes provision for annual leave and long service leave. No provision has been made for sick leave as all sick leave is non-vesting and the average sick leave taken in future years by employees is estimated to be less than the annual entitlement for sick leave.

The leave liabilities are calculated on the basis of employees’ remuneration, including the employer superannuation contribution rates to the extent that the leave is likely to be taken during service rather than paid out on termination.

The liability for long service leave for the Corporation has been determined by reference to the work of an actuary, Professional Financial Consulting Pty Ltd. The estimate of the present value of the liability takes into account attrition rates and pay increases through promotion and inflation.

The liability for long service leave for controlled entities represents the present value of the estimated future cash outflows to be made by the employers resulting from employees’ services provided up to the balance date.

Superannuation Employees are members of the Commonwealth Superannuation Scheme and the Public Sector Superannuation Scheme. The liability for their superannuation benefits is recognised in the financial statements of the Commonwealth and is settled by the Commonwealth in due course.

The Corporation and controlled entities makes employer contributions to the Commonwealth at rates determined by the actuary to be sufficient to meet the cost to the Commonwealth of the superannuation entitlements of the employees.

The liability for superannuation recognised as at 30 June 2005 represents outstanding contributions for the final fortnight of the year. 1.15 Repairs and Maintenance Maintenance, repair expenses and minor renewals which do not constitute an upgrading or enhancement of equipment are expensed as incurred. 1.16 Acquisition of Assets Assets are recorded at cost on acquisition except as stated below. The cost of acquisition includes the fair value of assets transferred in exchange and liabilities undertaken.

Assets acquired at no cost, or for nominal consideration, are initially recognised as assets and revenues at their fair value at the date of acquisition. 1.17 Property (Land and Buildings), Infrastructure, Plant and Equipment Asset Recognition Threshold Purchases of property, infrastructure, plant and equipment are recognised initially at cost in the Statement of Financial Position. Purchases costing less than $2 000 are expensed in the year of acquisition except where they form part of a project or group of similar items which are significant in total.

Basis of Revaluations Land, buildings, infrastructure, plant and equipment are carried at valuation, being revalued with sufficient frequency such that the carrying amount of each asset class is not materially different, as at reporting date, from its fair value.

Fair values for each class of asset are determined as shown below.

Asset Class Fair Value Measured at: Land Market selling price Building Market selling price Leasehold improvements Depreciated replacement cost Infrastructure, plant and equipment Depreciated replacement cost Notes to and Forming Part of the Financial Statements 146 for the year ended 30 June 2005 Annual Report 2004–05 Financial Statements

1. Summary of Significant Accounting Policies (continued) 1.17 Property (Land and Buildings), Infrastructure, Plant and Equipment (continued)

Assets that are surplus to requirements are measured at their net realisable value.

The Corporation’s motor vehicles, shop fitouts and overseas bureaus were revalued in 2002–03. The Corporation’s infrastructure, plant and equipment assets, and land and buildings (freehold and leasehold) were revalued in 2003–04. All asset classes will be subject to revaluation at least every five years.

Formal valuations are carried out by an independent qualified valuer.

Depreciation Depreciable property, infrastructure, plant and equipment assets are written-off to their estimated residual values over their estimated useful lives using the straight-line method of depreciation. Leasehold improvements are depreciated on a straight-line basis over the lesser of the estimated useful life of the improvements or the unexpired period of the lease.

Depreciation rates (useful lives) and methods are reviewed at each reporting date and necessary adjustments are recognised in the current, or current and future reporting periods, as appropriate.

Depreciation rates applying to each class of depreciable asset are based on the following useful lives:

2005 2004 Buildings on freehold land 50 years 50 years Leasehold improvements Lease term Lease term Infrastructure, plant and equipment 5 to 15 years 5 to 15 years

The aggregate amount of depreciation and amortisation allocated for each class of asset during the reporting period is disclosed in note 7C. 1.18 Impairment of Non-Current Assets Non-current assets carried at up-to-date fair value at the reporting date are not subject to impairment testing.

The non-current assets carried at cost which are not held to generate net cash inflows, have been assessed for indications of impairment. Where indications of impairment exist, the asset is written down to the higher of its net selling price and, if the Corporation or controlled entities would replace the asset’s service potential, its depreciated replacement cost.

No impairment write-down was required in 2005 (2004: $nil). 1.19 Intangibles Intangibles comprise of software for internal use. These assets are carried at cost.

All software assets were assessed for impairment as at 30 June 2005 and software to the value of $261 000 (2004: $nil) were written down.

Software is amortised on a straight-line basis over anticipated useful lives.

Useful lives: 2005 2004 Software 3–5 years 3–5 years 1.20 Inventories Inventories held for resale are valued at the lower of cost or net realisable value. Inventories not held for resale are valued at cost, unless they are no longer required, in which case they are valued at net realisable value. Television programs are produced for domestic transmission and include direct salaries and expenses and production overheads allocated on a usage basis to the program. Production overheads not allocated to programs are expensed in the period in which they are incurred.

Produced Programs The cost of produced television program inventory is amortised as follows: • News, Current Affairs and Live Programs—100% on first screening; • Factual and Entertainment programs based on current topics—100% on first screening; • Childrens, Education and Movies—straight line over three years from completion; • All other programs not covered above—90% first screening and 10% second screening or in third year; and • Programs not shown within three years of completion or purchase to be amortised 100% in year three. Notes to and Forming Part of the Financial Statements for the year ended 30 June 2005 147 Annual Report 2004–05 Financial Statements

1. Summary of Significant Accounting Policies (continued) 1.20 Inventories (continued)

The costs of programs produced for Radio are expensed as incurred. Such programs are normally broadcast soon after production, stock on hand at any time being minimal.

Purchased Programs Purchased program inventory is amortised in accordance with the policy noted above or over the rights period of the contract (whichever is lesser).

Subsequent sales of residual rights are recognised in the period in which they occur.

Merchandise Inventory The provision for obsolete retail stock is based on stock on hand over twelve months old and which may require discounting or disposal. Items in engineering and general stores which have not been issued for three years are provided for as obsolete. 1.21 Transactions by the Commonwealth as Owner Appropriations From 1 July 1999, the Commonwealth Budget has been prepared under an accruals framework. Under this framework, Parliament appropriates monies to the Corporation as revenue appropriations, as loan appropriations and as equity injections.

Revenue Appropriations Revenue from Government is revenue of the core operating activities.

The full amount of appropriations for departmental outputs for the year is recognised as revenue.

Equity Injections Amounts appropriated by the Parliament as equity injections are recognised as ‘contributed equity’ in accordance with the Finance Minister’s Orders. 1.22 Leases A distinction is made between finance leases which effectively transfer from the lessor to the lessee substantially all the risks and benefits incidental to ownership of leased non-current assets and operating leases under which the lessor effectively retains substantially all such risks and benefits.

Operating lease payments are expensed on a basis which is representative of the pattern of benefits derived from the leased assets. The net present value of future net outlays in respect of surplus space under non-cancellable lease agreements is expensed in the period in which the space becomes surplus.

Lease incentives taking the form of ‘free’ leasehold improvements and rent holidays are recognised as liabilities. These liabilities are reduced by allocating lease payments between rental expense and reduction of the liability. 1.23 Grants The Corporation and its controlled entities receive grant monies from time to time.

Most grant agreements require the Corporation and controlled entities to perform services or provide facilities, or to meet eligibility criteria. A liability in respect of unearned revenues is recognised to the extent the services or facilities have not been provided or eligibility criteria have not been met. 1.24 Insurance The Corporation and controlled entities has insured for risk through the Government’s insurable risk managed fund called ‘Comcover’. Workers compensation is insured through Comcare Australia. 1.25 Loans Loans from Government and bank loans are recognised at their principal amounts. Interest is expensed as it accrues. 1.26 Changes in Accounting Policy The accounting policies used in the preparation of these financial statements are consistent with those used in 2003–04, except where stated. 1.27 Comparative Figures Where applicable, prior year comparative figures have been restated to reflect the current year's presentation in the financial statements. Notes to and Forming Part of the Financial Statements 148 for the year ended 30 June 2005 Annual Report 2004–05 Financial Statements

2. Adoption of Australian Equivalents to International Financial Reporting Standards from 2005–06 The Australian Accounting Standards Board has issued replacement Australian Accounting Standards to apply from 2005–06. The new standards are the Australian Equivalents to International Financial Reporting Standards (AEIFRS). The International Financial Reporting Standards are issued by the International Accounting Standards Board. The new standards cannot be adopted early. The standards being replaced are to be withdrawn with effect from 2005–06, but continue to apply in the meantime, including the reporting period ending on 30 June 2005.

Entities complying with AEIFRS for the first time will be required to restate their comparative financial statements to amounts reflecting the application of AEIFRS to that comparative period. Most adjustments required on transition to AEIFRS will be made, retrospectively, against opening retained earnings at 1 July 2004.

For-profit entities complying with AEIFRS will be able to make an explicit and unreserved statement of compliance with International Financial Reporting Standards (IFRS) as well as a statement that the financial report has been prepared in accordance with Australian Accounting Standards.

For not-for-profit entities, including the Corporation and its controlled entities, AEIFRS contain certain additional provisions that will apply. Some of these provisions are in conflict with IFRS. The Corporation will only be able to assert that the financial report has been prepared in accordance with AEIFRS.

Accounting Standard AASB 1047 Disclosing the Impacts of Adopting Australian Equivalents to International Financial Reporting Standards requires that the financial report for 2004–05 disclose: • an explanation of how the transition to AEIFRS is being managed; • narrative explanations of the key policy differences arising from the adoption of AEIFRS; • any known or reliably estimable information about the impacts on the financial report had it been prepared using the AEIFRS; and • if the impacts of the above are not known or reliably estimable, a statement to that effect.

The purpose of this note is to make these disclosures. 2.1 Management of the transition to AEIFRS The Corporation is in the process of transitioning its accounting polices and financial reporting from current Australian Accounting Standards (AGAAP) to AEIFRS which will be applicable for the financial year ended 30 June 2006. In 2004, the Corporation allocated internal resources to conduct reviews and assessments of key areas that would be impacted by the transition to AEIFRS. A project team was established to manage the transition to AEIFRS against a formal plan and timetable with a Project Management Committee to oversee the progress and make necessary decisions.

The project team has analysed all of the relevant AEIFRS and has identified the accounting policy changes that will be required. In some cases choices of accounting policies are available, including elective exemptions under Accounting Standard AASB 1 First-time Adoption of Australian Equivalents to International Financial Reporting Standards. These choices have been analysed to determine the most appropriate accounting policy for the consolidated entity. Consultants were engaged where necessary to assist with each of the above steps.

The primary statements under AGAAP, Statement of Financial Performance and Statement of Financial Position are referred to as Statement of Profit and Loss and Balance Sheet respectively under AEIFRS.

Priority has been given to the preparation of an opening balance sheet in accordance with AEIFRS as at 1 July 2004, the Corporation’s transition date to AEIFRS. This will form the basis of accounting for AEIFRS in the future and is required when the Corporation prepares its first fully AEIFRS compliant financial report for the year ended 30 June 2006.

The formal plan contained key steps to be undertaken and milestones were set for their achievement: • All major accounting policy differences between current AASB standards, AEIFRS and Finance Minister’s Orders were identified; • System changes necessary to be able to report under the AEIFRS, including those necessary to capture data under both sets of rules for 2004–05 were completed. This included the testing and implementation of those changes; • Procedure and process changes necessary to be able to report under the AEIFRS were completed; • A transitional balance sheet as at 1 July 2004 in accordance with AEIFRS was completed; • Reconciliations between AGAAP and AEIFRS for equity, profit and loss and cashflow have been completed; and • The 2004–05 Balance Sheet, Statement of Profit and Loss and Statement of Changes in Equity under AEIFRS will be reported to the Department of Finance and Administration in line with reporting deadlines. Notes to and Forming Part of the Financial Statements for the year ended 30 June 2005 149 Annual Report 2004–05 Financial Statements

2. Adoption of Australian Equivalents to International Financial Reporting Standards from 2005–06 (continued) 2.2 Impact of Transition to AEIFRS The Corporation and its controlled entities believe that the first financial report prepared under AEIFRS, at 30 June 2006, will be prepared on the basis that the Corporation and its controlled entities will be first time adopters under AASB 1 First-time Adoption of Australian Equivalents to International Financial Reporting Standards. Changes in accounting policies under AEIFRS are applied retrospectively, as if the new policy had always applied, except in relation to the exemptions available and prohibitions under AASB 1. This means that an AEIFRS compliant balance sheet has to be prepared as at 1 July 2004. This will enable the 2005–06 financial statements to report comparatives under AEIFRS.

The Corporation and its controlled entities have decided to apply the exemptions for business combinations and decommissioning liabilities included in the cost of property, plant and equipment.

As a result of adoption of AEIFRS, changes to major accounting policies and our best estimate of the quantitative impact of these changes on total equity at the date of transition and 30 June 2005; and on net profit for the year ended 30 June 2005 are disclosed in section 2.2.1 and 2.2.2.

Management’s review of the quantitative impacts of AEIFRS represents the best estimate of the impacts of the changes as at reporting date. The actual effects of the impacts of AEIFRS may differ from these estimates due to: • continuing review of the impacts of AEIFRS on the Corporation’s operations by the IFRS project team; • potential amendments to the AEIFRS and AEIFRS Interpretations; and • emerging interpretation as to the accepted practice in the application of AEIFRS and the AEIFRS Interpretations.

2.2.1 Major Policy Changes (a) Reclassification of cash Under AASB 107 Cash Flow Statements, due to a definitional change to cash, investments with maturities less than 90 days will be classified as cash. A reclassification is required as at 1 July 2004, increasing Cash by $35 753 000 and decreasing Receivables by $35 753 000 on transition to AEIFRS. There is no impact on the 2004–05 financial year.

(b) Employee benefits Under AASB 119 Employee Benefits, annual leave which is expected to be paid out or taken more than 12 months from balance date must be discounted to present value, previously no discounting was allowed. The 2003–04 financial report noted that AEIFRS may require the market yield on corporate bonds to be used as a discount rate. The AASB has decided that a deep market in high quality corporate bonds does not exist and therefore national government bonds will be referenced.

The discounting of greater than 12 months annual leave would result in a change in current group accounting policy and an adjustment as at 1 July 2004 on transition to AEIFRS to reduce the annual leave provision by $2 106 000 and increase accumulated surplus by $2 106 000. Further to this adjustment an increase to annual leave provision of $306 000 and decrease in net profit of $306 000 for 2004–05 is required.

(c) Borrowing costs Under AASB 123 Borrowing Costs, borrowing costs are to be either recognised as an expense in the period in which they are incurred, or where they are directly attributable to the acquisition, construction or production of a qualifying asset they may be capitalised as part of the cost of the asset.

The Finance Minister’s Orders are expected to require these borrowing costs to be expensed. On transition to AEIFRS, an adjustment would be required as at 1 July 2004 to reflect this change as follows:

Reduce Non-current assets—land and buildings $ 133 000 Reduce Non-current assets—software intangibles $ 268 000 Reduce Accumulated provision for amortisation $ 191 000 Reduce Accumulated surplus $ 3 678 000 Increase Asset Revaluation Reserve $ 3 468 000

A further adjustment for the 2004–05 financial year is as follows: Reduce Non-current assets—land and buildings $ 765 000 Reduce Accumulated provision for amortisation $ 42 000 Reduce Accumulated provision for depreciation $ 10 000 Reduce Profit $ 713 000 Notes to and Forming Part of the Financial Statements 150 for the year ended 30 June 2005 Annual Report 2004–05 Financial Statements

2. Adoption of Australian Equivalents to International Financial Reporting Standards from 2005–06 (continued) 2.2 Impact of Transition to AEIFRS (continued)

(d) Non-Current Assets held for resale Under AASB 5 Non-current assets held for Sale and Discontinued Operations, a non-current asset will be classified as held for sale if its carrying amount is to be recovered principally through a sale transaction rather than through continued use. The asset will be measured at the lower of carrying amount and fair value less costs to sell.

Non-current assets classified as held for sale and assets and liabilities of a disposal group classified as held for sale will be presented separately from other assets and liabilities on the balance sheet.

This is a change in accounting policy.

As at 1 July 2004, the ABC held one asset which met the criteria at the date of transition, which was the Gore Hill property.

On transition at 1 July 2004, the ABC will reclassify $34 000 000 from Property, Plant and Equipment and reflect $33 400 000 as Assets Held for Sale and reduce accumulated surplus by $600 000 being the estimate of future costs to sell at the date of transition.

During the 2004–05 financial year, the Gore Hill property was sold. Proceeds of $35 000 000 were received and $1 337 000 were incurred as costs to sell the property. On disposal of the asset, under AEIFRS a profit from sale of $263 000 is shown in the Profit and Loss, while under AGAAP a net loss of $337 000 is reflected.

(e) Inventory The Corporation recognises inventory not held for sale at cost, except where no longer required, in which case net realisable value is applied.

Under AASB 102 Inventory, inventory held for distribution for no consideration or at nominal amount is to be carried at the lower of cost or current replacement cost.

There is no impact on the Corporation or controlled entities on either adoption or in the current financial year.

(f) Financial Instruments Management has applied the exemption provided in AASB 1 First-time Adoption of Australian Equivalents to International Financial Reporting Standards which permits entities not to apply the requirements of AASB 132 Financial Instruments: Presentation and Disclosures and AASB 139 Financial Instruments: Recognition and Measurement for the financial year ended 30 June 2005. The Finance Minister’s Orders stipulate that the exemption is to be applied. The standards will apply from 1 July 2005.

It is expected that Finance Minister’s Orders will require the Corporation to designate all financial instruments traded in markets as ‘held at fair value through profit and loss’. Such instruments must be measured at fair value, with changes in fair value being recorded as income or expense.

Under AEIFRS the term ‘Impairment losses’ replaces references to provisions for doubtful debts. Impairment losses are recognised under AEIFRS only when there is objective evidence that a financial asset or group of assets is impaired. Currently the Corporation records a provision for doubtful debts when the collection of the debt or part thereof is judged to be less rather than more likely. The Corporation has reviewed each financial asset in line with the impairment provisions of AASB 139 and has determined that no adjustment to carrying amounts is required.

Financial assets and liabilities are likely to be accounted for as ‘held at fair value through profit and loss’ or available-for-sale where the fair value can be reliably measured (in which case, changes in value are initially taken to equity). Fair values will be published prices where an active market exists or by appraisal.

Cash and receivables are expected to continue to be measured at cost.

Financial assets, except those classified as ‘held at fair value through profit and loss’, will be subject to impairment testing.

(g) Revenue disclosures in relation to the sale of non-current assets Under AEIFRS, the revenue recognised in relation to the sale of non-current assets is the net gain on the sale. This is in contrast to the current AGAAP treatment where gross proceeds from the sale are recognised as revenue and the carrying amount of the assets sold is recognised as an expense. There is no net impact on the profit or loss, only a presentation impact. Notes to and Forming Part of the Financial Statements for the year ended 30 June 2005 151 Annual Report 2004–05 Financial Statements

2. Adoption of Australian Equivalents to International Financial Reporting Standards from 2005–06 (continued) 2.2 Impact of Transition to AEIFRS (continued)

(h) Reclassification of other income Under AEIFRS, foreign exchange gains are classified as other income. This is in contrast to the current AGAAP treatment where such items are classified as revenue. There is no net impact on the profit or loss, only a presentation impact.

(i) Impairment The policy on impairment of non-current assets is stated at note 1.18.

The effect as a result of AEIFRS to the Corporation and controlled entities is the requirement to assess at each balance date if there is any indication that a non-current asset may be impaired. If there is an indication of impairment, measurement of recoverable amount must be conducted. Impairment losses are accounted for as expenses for assets measured at cost, or revaluation decrements for assets measured at fair value. At the date of transition to AEIFRS and 30 June 2005 there were no indicators of impairment.

(j) Revenue recognition for Orchestras The application of AASB 1004 Contributions, requires the orchestral subsidiaries to account for Government grants on a cash basis. Currently the orchestral subsidiaries account for Government grants on an accrual basis. The Australian Accounting Standards Board (AASB) and the Urgent Issues Group (UIG) are currently being lobbied by Arts industry representatives for a continuation of accrual accounting for Government grants. The impact under AEIFRS on transition at 1 July 2004, would be to recognise additional consolidated accumulated surplus of $14 547 000 and reduce consolidated unearned revenue. The impact on the 2004–05 financial year would be a further adjustment to reduce consolidated profit by $7 015 000 and increase unearned revenue.

2.2.2 Reconciliation and Disclosures (a) Reconciliation of equity as presented under AGAAP to that under AEIFRS

Consolidated ABC 30 Jun 2005 1 Jul 2004 30 Jun 2005 1 Jul 2004 Notes $’000 $’000 $’000 $’000

Total equity as reported under AGAAP 725 271 692 569 715 527 688 215

Adjustments to retained earnings 15 843 - 1 296 -

Annual leave greater than 12 months now discounted (b) (306) 2 106 (306) 2 106 Borrowing costs previously capitalised now expensed (c) (713) (210) (713) (210) Assets held for sale—Gore Hill (d) 600 (600) 600 (600) Revenue recognition for Orchestras (j) (7 015) 14 547 - -

(7 434) 15 843 (419) 1 296

Total equity under AEIFRS 733 680 708 412 716 404 689 511

(b) Reconciliation of net profit under AGAAP to that under AEIFRS

Consolidated ABC Year ended 30 June 2005 Notes $’000 $’000

Net profit as reported under AGAAP 38 473 33 083

Annual leave greater than 12 months now discounted (b) (306) (306) Borrowing costs previously capitalised now expensed (c) (713) (713) Assets held for sale—Gore Hill (d) 600 600 Revenue recognition for Orchestras (j) (7 015) -

Net profit under AEIFRS 31 039 32 664 Notes to and Forming Part of the Financial Statements 152 for the year ended 30 June 2005 Annual Report 2004–05 Financial Statements

3. Expenses and Revenues

Consolidated ABC 2005 2004 2005 2004 Notes $’000 $’000 $’000 $’000

Expenses from ordinary activities Employee related 7A 378 573 351 873 325 699 301 406 Artist fees 7B 16 139 16 585 6 282 7 408 Auditor’s remuneration 7B 336 294 240 198 Bad and doubtful debts 7B 143 21 143 15 Communications 7B 21 752 24 703 21 276 24 008 Computer costs 7B 11 203 12 220 10 881 11 940 Consultants and contract labour 7B 18 335 16 441 17 747 15 774 Depreciation and amortisation 7C 53 133 70 323 52 373 69 362 Freight 7B 2 487 2 314 1 842 1 684 Borrowing costs 8 9 152 9 640 9 147 9 637 Legal costs 7B 2 125 2 654 2 077 2 639 Disposal of non-current assets 6B 37 361 5 381 37 338 5 372 Other disposal costs 6B 1 391 3 298 1 391 3 298 Net loss on foreign exchange—non-speculative 7E 695 87 695 87 Materials and minor items 7B 13 731 12 093 13 331 11 734 Merchandising and promotion 7B 89 772 76 550 80 690 68 239 Transmission services 7B 118 935 111 120 118 935 111 120 Operating leases and occupancy 7B 22 088 21 644 19 433 19 376 Program amortisation 7D 124 657 118 110 124 657 118 110 Program rights 7B 9 613 8 837 9 546 8 737 Repairs, maintenance and hire 7B 20 800 20 203 17 691 17 194 Satellite and transmission 7B 30 332 28 813 30 332 28 813 Travel 7B 16 398 13 933 14 956 12 596 Video production services 7B 4 779 5 201 4 779 5 201 Incidentals 7B 7 626 8 333 4 419 4 780 Write-down of assets 7F 271 160 261 - Total expenses from ordinary activities 1 011 827 940 831 926 161 858 728

Revenues from independent sources Co-production contributions 6C 3 676 1 900 938 1 174 Concert sales and subsidies 6C 25 671 24 428 - - Proceeds from disposal of non-current assets 6B 35 311 2 298 35 282 2 282 Interest and bill discounts 6A 9 508 6 228 7 649 4 971 Insurance settlement 6D 1 320 700 1 320 700 Merchandising 6C 76 296 70 408 76 290 70 408 Program sales 6C 6 623 7 565 6 482 7 435 Rent and hire of facilities 6C 7 898 8 782 7 276 8 216 Royalties 6C 40 732 33 603 40 692 33 596 Sponsorships and donations 6D 8 504 7 743 - - Subsidies and grants 6D 20 414 19 797 20 199 19 727 Technology sales 6C 1 519 1 387 1 519 1 387 Incidentals 6D 4 675 4 314 4 065 3 816 Total revenues from independent sources 242 147 189 153 201 712 153 712 Total revenues from Government 5 808 153 777 398 757 532 726 895 Total revenues from ordinary activities 1 050 300 966 551 959 244 880 607 Net operating surplus/(deficit) from ordinary activities 38 473 25 720 33 083 21 879 4. Economic Dependency The ABC was established in 1932 as the Australian Broadcasting Commission. Since 1983 it has operated under the provisions of the Australian Broadcasting Corporation Act 1983.

The Corporation and its controlled entities are dependent upon direct and indirect appropriations of monies by Parliament. In excess of 76.9% of normal activities are funded in this manner, and without these appropriations the Corporation and its controlled entities would be unable to meet their obligations. (Refer to note 5 for details of Revenue from Government). Notes to and Forming Part of the Financial Statements for the year ended 30 June 2005 153 Annual Report 2004–05 Financial Statements

5. Revenue from Government

Consolidated ABC 2005 2004 2005 2004 $’000 $’000 $’000 $’000

5A Appropriations 614 134 591 786 614 134 591 786

5B Appropriations—Transmission revenue Outcome 1.2—satellite and analog transmission 78 608 77 221 78 608 77 221 Outcome 1.3—digital transmission (a) 64 790 57 888 64 790 57 888 143 398 135 109 143 398 135 109

5C Funding from Commonwealth/State Governments for Orchestral Subsidiaries Australia Council for the Arts 39 179 40 355 - - Other 11 442 10 148 - - 50 621 50 503 - -

Total revenues from Government 808 153 777 398 757 532 726 895

(a) The Corporation returned $5 771 395 of previous years appropriation on 30 June 2005 as a repayment of capital. 6. Revenue from Independent Sources

6A Interest Deposits 2 540 1 839 681 582 Bills receivable 6 968 4 389 6 968 4 389 Total interest revenue 9 508 6 228 7 649 4 971

6B Net gain/(loss) from sales of assets Land and buildings Total proceeds from disposal 35 000 1 402 35 000 1 389 Net book value of assets disposed (34 077) (1 762) (34 077) (1 762) Cost of disposal - (371) - (371) Net gain/(loss) from disposal of land and buildings 923 (731) 923 (744)

Infrastructure, plant and equipment Total proceeds from disposal 311 896 282 893 Net book value of assets disposed (3 284) (2 998) (3 261) (2 989) Write-offs - (250) - (250) Net loss from disposal of infrastructure, plant and equipment (2 973) (2 352) (2 979) (2 346)

Total proceeds from disposal 35 311 2 298 35 282 2 282 Total value of assets disposed (37 361) (5 381) (37 338) (5 372) Net loss from disposal of assets (2 050) (3 083) (2 056) (3 090)

Other disposal costs (a) (1 391) (3 298) (1 391) (3 298)

6C Goods and services Goods 113 595 100 776 113 595 100 776 Services 48 820 47 297 19 602 21 440 Total goods and services 162 415 148 073 133 197 122 216

Cost of sales of goods 74 904 60 932 74 904 60 932

6D Other revenues Sponsorships and donations 8 504 7 743 - - Subsidies and grants 20 414 19 797 20 199 19 727 Insurance settlement 1 320 700 1 320 700 Other 4 675 4 314 4 065 3 816 Total other revenue 34 913 32 554 25 584 24 243

Total revenue from independent sources 242 147 189 153 201 712 153 712

(a) Includes costs associated with sale of Gore Hill of $1 337 428 (2004 $3 297 870). Prior to 2003–04 disposal costs of $3 164 000 were capitalised or expensed as incurred. Notes to and Forming Part of the Financial Statements 154 for the year ended 30 June 2005 Annual Report 2004–05 Financial Statements

7. Operating Expenses

Consolidated ABC 2005 2004 2005 2004 $’000 $’000 $’000 $’000

7A Employee expenses Wages and salaries 271 539 258 534 230 833 223 215 Superannuation 48 819 46 421 42 450 37 656 Leave and other entitlements 44 204 33 430 39 493 28 814 Separation and redundancy 1 499 2 856 1 416 2 061 Other employee benefits 9 092 8 136 9 066 8 076 Total employee benefits expenses 375 153 349 377 323 258 299 822 Workers' compensation premiums 3 420 2 496 2 441 1 584 Total employee expenses 378 573 351 873 325 699 301 406

7B Supplier expenses Supply of goods and services 386 372 360 819 356 658 332 551 Operating lease rentals 20 222 21 140 17 942 18 905 Total supplier expenses 406 594 381 959 374 600 351 456

7C Depreciation and amortisation Depreciation of property, infrastructure, plant and equipment 50 320 67 953 49 560 66 992 Amortisation of intangible assets 2 813 2 370 2 813 2 370 Total depreciation and amortisation 53 133 70 323 52 373 69 362

The aggregate amounts of depreciation or amortisation expensed during the reporting period for each class of depreciable asset are as follows: Buildings and land 20 219 22 218 20 219 22 218 Leasehold improvements 514 506 355 392 Infrastructure, plant and equipment 29 587 45 229 28 986 44 382 Software 2 813 2 370 2 813 2 370 Total depreciation and amortisation 53 133 70 323 52 373 69 362

7D Program amortisation 124 657 118 110 124 657 118 110 Total program amortisation 124 657 118 110 124 657 118 110

7E Net foreign exchange loss Non-speculative (a) 695 87 695 87 Total net foreign exchange loss 695 87 695 87

7F Write-down of assets Non-financial assets Infrastructure, plant and equipment 10 160 - - Intangibles 261 - 261 - Total write-down of assets 271 160 261 -

(a) The Australian dollar against major foreign currencies has appreciated during 2004–05, resulting in unrealised losses against foreign currency holdings, and net unrealised and realised losses on foreign currency exchange contracts. Also included are the transaction costs of hedging. (Refer note 1.5) 8. Borrowing Costs

Loans 9 152 9 640 9 147 9 637 Total borrowing costs 9 152 9 640 9 147 9 637 Notes to and Forming Part of the Financial Statements for the year ended 30 June 2005 155 Annual Report 2004–05 Financial Statements

9. Financial Assets

Consolidated ABC 2005 2004 2005 2004 Notes $’000 $’000 $’000 $’000

9A Cash Cash at bank and on hand (a) 38 807 43 291 4 892 4 495 38 807 43 291 4 892 4 495 Balance of cash as at 30 June shown in the Statement of Cash Flows 38 807 43 291 4 892 4 495

9B Receivables Goods and services 10 388 11 672 8 110 9 099 Less: Provision for doubtful debts (167) (267) (167) (267) 10 221 11 405 7 943 8 832

Bills of exchange and other investments 78 804 35 753 78 804 35 753 Net GST receivable 2 690 4 684 2 139 4 193 Other receivables 1 515 1 530 924 1 163 83 009 41 967 81 867 41 109 Total receivables (net) 93 230 53 372 89 810 49 941

Receivables are categorised as follows: Current 92 420 52 349 89 004 49 036 Non-current 810 1 023 806 905 93 230 53 372 89 810 49 941

Receivables (gross) which are overdue are aged as follows: Not Overdue 89 396 48 536 87 379 46 855 Overdue by: - less than 30 days 1 296 2 151 1 047 1 285 - 30 to 60 days 1 021 768 853 616 - 60 to 90 days 908 978 25 507 - more than 90 days 776 1 206 673 945 Total receivables (gross) 93 397 53 639 89 977 50 208

The provision for doubtful debts is aged as follows: Not Overdue - - - - Overdue by: - less than 30 days - - - - - 30 to 60 days - - - - - 60 to 90 days - - - - - more than 90 days (167) (267) (167) (267) Total provision for doubtful debts (167) (267) (167) (267)

9C Investments Shares in subsidiaries—(unlisted) 24 - - 0 0 Total investments - - - -

Investments are current assets.

9D Accrued revenues 12 050 9 472 11 013 8 884 12 050 9 472 11 013 8 884 Accrued revenues are all current assets.

(a) Consolidated cash includes $3 265 848 (2004 $2 319 000) held by subsidaries, subject to restricted use over a 15 year term. Notes to and Forming Part of the Financial Statements 156 for the year ended 30 June 2005 Annual Report 2004–05 Financial Statements

10. Non-Financial Assets

Consolidated ABC 2005 2004 2005 2004 $’000 $’000 $’000 $’000

10A Land and buildings Freehold land at fair value 155 967 - 155 967 - Freehold land at Independent valuation 2004 (fair value) (b) - 187 635 - 187 635 Freehold land at cost - 2 332 - 2 332 155 967 189 967 155 967 189 967

Building on freehold land at fair value (c) 596 682 - 597 078 - Accumulated depreciation (238 220) - (238 220) - 358 462 - 358 858 -

Building on freehold land at independent valuation 2004 (fair value) (b) (c) - 536 000 - 536 000 Accumulated depreciation - (219 132) - (219 132) - 316 868 - 316 868

Buildings on freehold land at cost - 20 076 - 20 076 Accumulated depreciation - (699) - (699) - 19 377 - 19 377

Leasehold land at fair value 3 086 - 3 086 - Accumulated amortisation (81) - (81) - 3 005 - 3 005 -

Leasehold land at independent valuation 2004 (fair value) (b) - 3 086 - 3 086 Accumulated amortisation - (41) - (41) - 3 045 - 3 045

Leasehold buildings at fair value 9 161 - 9 161 - Accumulated amortisation (1 570) - (1 570) - 7 591 - 7 591 -

Leasehold buildings at independent valuation 2004 (fair value) (b) - 3 287 - 3 287 Accumulated amortisation - (1 488) - (1 488) - 1 799 - 1 799

Leasehold buildings at cost - 7 - 7 Accumulated amortisation - - - - - 7 - 7

Leasehold improvements at fair value 25 428 - 23 813 - Accumulated amortisation (15 409) - (14 864) - 10 019 - 8 949 -

Leasehold improvements at independent valuation 2004 (fair value) (b) - 7 719 - 7 609 Accumulated amortisation - (3 384) - (3 274) - 4 335 - 4 335

Leasehold improvements at independent valuation 2003 (fair value) (a) - 11 336 - 11 226 Accumulated amortisation - (9 031) - (8 921) - 2 305 - 2 305

Leasehold improvements at independent valuation 2000 (deprival) (a) - 110 - - Accumulated amortisation - (110) ------

Leasehold improvements at cost - 4 204 - 2 963 Accumulated amortisation - (966) - (590) - 3 238 - 2 373

Total land and buildings excluding capital works in progress 535 044 540 941 534 370 540 076 Capital works in progress at cost 8 055 39 516 8 055 39 516 Total land and buildings 543 099 580 457 542 425 579 592 Notes to and Forming Part of the Financial Statements for the year ended 30 June 2005 157 Annual Report 2004–05 Financial Statements

10. Non-Financial Assets (continued)

Consolidated ABC 2005 2004 2005 2004 $’000 $’000 $’000 $’000

10A Land and buildings (continued) (a) The revaluations were in accordance with the revaluation policy stated at note 1, and were completed by independent valuers Hymans Professional Services. (b) The revaluations were in accordance with the revaluation policy stated at note 1, and were completed by independent valuers Australian Valuation Office, McGees National Property Consultants. (c) This amount includes borrowing costs which have been capitalised of $1 833 203 (2004 $1 164 591).

Movement in Asset Revaluation Reserve Increment for land - 70 813 - 70 813 Increment for buildings - 29 307 - 29 307 Increment for leasehold improvements - 3 848 - 3 848 - 103 968 - 103 968

10B Infrastructure, plant and equipment At fair value 503 688 - 497 067 - Accumulated depreciation (295 028) - (291 572) - 208 660 - 205 495 -

At independent valuation 2004 (fair value) (b) - 448 695 - 448 695 Accumulated depreciation - (287 333) - (287 333) - 161 362 - 161 362

At independent valuation 2003 (fair value) (a) - 1 297 - 1 297 Accumulated depreciation - (587) - (587) - 710 - 710

At cost - 78 691 - 73 164 Accumulated depreciation - (15 349) - (12 300) - 63 342 - 60 864

Total infrastructure, plant and equipment excluding capital works in progress 208 660 225 414 205 495 222 936 Capital works in progress at cost 58 249 45 653 58 249 45 653 Total infrastructure, plant and equipment 266 909 271 067 263 744 268 589

(a) The revaluations were in accordance with the revaluation policy stated at note 1, and were completed by independent valuers Hymans Professional Services. (b) The revaluations were in accordance with the revaluation policy stated at note 1, and were completed by independent valuers Australian Valuation Office.

Movement in Asset Revaluation Reserve Increment for infrastructure, plant and equipment - 31 512 - 31 258

10C Intangible assets Computer software at cost 23 410 22 426 23 283 22 426 Accumulated amortisation (16 137) (13 606) (16 137) (13 606) Total intangible assets 7 273 8 820 7 146 8 820 Notes to and Forming Part of the Financial Statements 158 for the year ended 30 June 2005 Annual Report 2004–05 Financial Statements

10. Non-Financial Assets (continued)

Table A1 Reconciliation of the opening and closing balances of property, infrastructure, plant and equipment and intangibles (Consolidated)

Other Total infrastructure, land and plant and Computer Item Land Buildings buildings equipment software Total $’000 $’000 $’000 $’000 $’000 $’000 As at 1 July 2004 Gross book value 193 053 582 739 775 792 528 683 22 426 1 326 901 Accumulated depreciation/amortisation (41) (234 810) (234 851) (303 269) (13 606) (551 726) Net book value 193 012 347 929 540 941 225 414 8 820 775 175

Additions By purchase - 48 913 48 913 16 200 1 527 66 640 From acquisition of operations ------

Reclassifications ------Reclassifications—depreciation ------Net revaluation increment ------Depreciation/amortisation expense (40) (20 693) (20 733) (29 587) (2 813) (53 133) Recoverable amount write-downs - - - (83) (261) (344)

Disposals From disposals of operations ------Other disposals (34 000) (77) (34 077) (3 284) - (37 361)

As at 30 June 2005 Gross book value 159 053 631 271 790 324 503 688 23 410 1 317 422 Accumulated depreciation/amortisation (81) (255 199) (255 280) (295 028) (16 137) (566 445) Closing net book value 158 972 376 072 535 044 208 660 7 273 750 977

Table A2 Reconciliation of the opening and closing balances of property, infrastructure, plant and equipment and intangibles (ABC)

Other Total infrastructure, land and plant and Computer Item Land Buildings buildings equipment software Total $’000 $’000 $’000 $’000 $’000 $’000 As at 1 July 2004 Gross book value 193 053 581 168 774 221 523 156 22 426 1 319 803 Accumulated depreciation/amortisation (41) (234 104) (234 145) (300 220) (13 606) (547 971) Net book value 193 012 347 064 540 076 222 936 8 820 771 832

Additions By purchase - 48 945 48 945 14 889 1 400 65 234 From acquisition of operations ------

Reclassifications ------Reclassifications—depreciation ------Net revaluation increment ------Depreciation/amortisation expense (40) (20 534) (20 574) (28 986) (2 813) (52 373) Recoverable amount write-downs - - - (83) (261) (344)

Disposals From disposals of operations ------Other disposals (34 000) (77) (34 077) (3 261) - (37 338)

As at 30 June 2005 Gross book value 159 053 630 052 789 105 497 067 23 283 1 309 455 Accumulated depreciation/amortisation (81) (254 654) (254 735) (291 572) (16 137) (562 444) Net book value 158 972 375 398 534 370 205 495 7 146 747 011 Notes to and Forming Part of the Financial Statements for the year ended 30 June 2005 159 Annual Report 2004–05 Financial Statements

10. Non-Financial Assets (continued)

Table B Assets at valuation (Consolidated only)

Other Total infrastructure, land and plant and Item Land Buildings buildings equipment Total $’000 $’000 $’000 $’000 $’000 As at 30 June 2005 Gross value 159 053 631 271 790 324 503 688 1 294 012 Accumulated depreciation/amortisation (81) (255 199) (255 280) (295 028) (550 308) Net book value 158 972 376 072 535 044 208 660 743 704 As at 30 June 2004 Gross value 193 053 582 739 775 792 528 683 1 304 475 Accumulated depreciation/amortisation (41) (234 810) (234 851) (303 269) (538 120) Net book value 193 012 347 929 540 941 225 414 766 355

Table C Assets under construction (Consolidated only)

Other Total infrastructure, land and plant and Item Land Buildings buildings equipment Total $’000 $’000 $’000 $’000 $’000 Gross value at 30 June 2005 - 8 055 8 055 58 249 66 304

Gross value at 30 June 2004 - 39 516 39 516 45 653 85 169

The Corporation does not hold assets purchased under finance leases.

Consolidated ABC 2005 2004 2005 2004 $’000 $’000 $’000 $’000

10D Inventories Retail Inventory held for sale 15 994 14 120 15 973 14 103 Provision for stock obsolescence (1 572) (1 190) (1 572) (1 190) 14 422 12 930 14 401 12 913

Broadcasting consumables Inventory not held for sale (cost) 221 790 221 790

TV programs Purchased 31 138 29 975 31 138 29 975 Produced 37 946 33 696 37 946 33 696 In progress 8 424 11 426 8 424 11 426 77 508 75 097 77 508 75 097

Total inventories 92 151 88 817 92 130 88 800 All inventories are current assets.

10E Other non-financial assets Prepaid property rentals 1 491 1 916 83 218 Other prepayments 15 357 13 720 14 631 13 147 Total other non-financial assets 16 848 15 636 14 714 13 365

Other non-financial assets are categorised as follows: Current 13 612 14 633 12 643 12 387 Non-current 3 236 1 003 2 071 978 Total non-financial assets 16 848 15 636 14 714 13 365 Notes to and Forming Part of the Financial Statements 160 for the year ended 30 June 2005 Annual Report 2004–05 Financial Statements

11. Interest Bearing Liabilities

Consolidated ABC 2005 2004 2005 2004 $’000 $’000 $’000 $’000

11 Loans Loans from Government 141 000 171 000 141 000 171 000 Bank loans - 699 - - Non bank loans 95 - - - Total loans 141 095 171 699 141 000 171 000

Maturity schedule for loans: Payable within one year 19 095 30 604 19 000 30 000 Payable in one to five years 86 000 84 595 86 000 84 500 Payable in more than five years 36 000 56 500 36 000 56 500 Total loans 141 095 171 699 141 000 171 000

Loans from Government are carried at the amounts borrowed. The loans are provided on a long term fixed interest rate basis. The loans are to be repaid in full on maturity. Interest is payable annually in arrears on $120 million, with interest on the remaining loans payable every 6 months.

Non bank loan is interest free and payable November 2005. 12. Provisions

12 Employee Provisions Salaries and wages 10 126 9 237 9 552 7 975 Annual leave 50 637 48 080 49 036 46 359 Long service leave (a) 66 589 60 276 58 151 52 477 Superannuation 553 212 388 144 Aggregate employee entitlement benefit 127 905 117 805 117 127 106 955 Workers’ compensation - - - - Aggregate employee benefit liability and related costs 127 905 117 805 117 127 106 955

(a) Independent actuarial valuations for the Corporation were performed by Professional Financial Consulting Pty Ltd.

Current 54 118 48 968 47 957 42 371 Non-current 73 787 68 837 69 170 64 584 127 905 117 805 117 127 106 955 Notes to and Forming Part of the Financial Statements for the year ended 30 June 2005 161 Annual Report 2004–05 Financial Statements

13. Payables

Consolidated ABC 2005 2004 2005 2004 $’000 $’000 $’000 $’000

13A Suppliers Trade creditors 40 201 53 482 36 709 47 625 Operating lease rentals 597 563 597 563 Other creditors 4 723 3 406 1 388 1 463 Total suppliers payables 45 521 57 451 38 694 49 651

Suppliers payables are categorised as follows: Current 45 130 56 975 38 692 49 357 Non-current 391 476 2 294 45 521 57 451 38 694 49 651

13B Other Interest payable 31 44 31 44 Unearned revenue 30 544 31 364 13 495 6 621 Total other payables 30 575 31 408 13 526 6 665

Other payables are categorised as follows: Current 27 035 23 182 9 986 3 944 Non-current 3 540 8 226 3 540 2 721 30 575 31 408 13 526 6 665

Total Payables 76 096 88 859 52 220 56 316 Notes to and Forming Part of the Financial Statements 162 for the year ended 30 June 2005 Annual Report 2004–05 Financial Statements

14. Equity Consolidated

Asset Contributed Accumulated revaluation Total Item equity results reserve equity 2005 2004 2005 2004 2005 2004 2005 2004 $’000 $’000 $’000 $’000 $’000 $’000 $’000 $’000 Opening balance as at 1 July 132 387 132 387 196 688 170 968 363 494 228 014 692 569 531 369

Net surplus - - 38 473 25 720 - - 38 473 25 720

Net revaluation increment in leasehold property, plant and equipment - - - - - 135 480 - 135 480

Transactions with owner: Distributions to owner: Return of capital (5 771) - - - - - (5 771) -

Contributions by owner: Appropriations: Equity injection ------

Closing balance as at 30 June 126 616 132 387 235 161 196 688 363 494 363 494 725 271 692 569

ABC

Asset Contributed Accumulated revaluation Total Item equity results reserve equity 2005 2004 2005 2004 2005 2004 2005 2004 $’000 $’000 $’000 $’000 $’000 $’000 $’000 $’000 Opening balance as at 1 July 132 387 132 387 192 588 170 709 363 240 228 014 688 215 531 110

Net surplus - - 33 083 21 879 - - 33 083 21 879

Net revaluation increment in leasehold property, plant and equipment - - - - - 135 226 - 135 226

Transactions with owner: Distributions to owner: Return of capital (5 771) - .- - - - (5 771) -

Contributions by owner: Appropriations: Equity injection ------

Closing balance as at 30 June 126 616 132 387 225 671 192 588 363 240 363 240 715 527 688 215 Notes to and Forming Part of the Financial Statements for the year ended 30 June 2005 163 Annual Report 2004–05 Financial Statements

15. Cash Flow Reconciliation

Consolidated ABC 2005 2004 2005 2004 $’000 $’000 $’000 $’000

Operating surplus from ordinary activities 38 473 25 720 33 083 21 879

Depreciation of fixed assets 50 320 67 953 49 560 66 992 Amortisation of intangibles 2 813 2 370 2 813 2 370 Amortisation of program purchases 124 657 118 110 124 657 118 110 Interest capitalised (669) (448) (669) (448) Unrealised foreign exchange (gain)/loss (1) (111) 1 (111) Transfer to/from provisions - employee entitlements 10 100 (3 652) 10 172 (4 763) - doubtful debts 143 21 143 15 Write-down of assets - intangibles 261 - 261 - - infrastructure, plant and equipment 10 - - - (Profit)/loss on disposal of property, infrastructure, plant and equipment 2 050 2 712 2 056 2 719

Changes in assets and liabilities (Increase)/decrease in receivables 3 051 1 117 3 038 3 346 (Increase)/decrease in other current assets (3 790) (5 255) (3 478) (3 693) (Increase)/decrease in inventories (127 991) (117 337) (127 987) (117 355) Increase/(decrease) in payables (9 430) (2 573) (8 458) (6 237) Increase/(decrease) in provisions/liabilities (833) (503) 6 861 (6 538) Net cash from operating activities 89 164 88 124 92 053 76 286 16. External Financing Arrangements

Total facility - 1 000 - - Amount of facility used as at 30 June - (439) - - Facility available - 561 - - Notes to and Forming Part of the Financial Statements 164 for the year ended 30 June 2005 Annual Report 2004–05 Financial Statements

17. Financial Instruments (Consolidated) A. Interest Rate Risk Floating Fixed interest rate maturing Non Total Weighted interest 1 Year 1 to 5 More interest average rate or less years than 5 bearing effective years interest rate Note $’000 $’000 $’000 $’000 $’000 $’000 2005 Financial assets (recognised) Cash at bank and on hand 9A 37 221 1 586 - - - 38 807 5.10% Receivables Goods and services 9B - - - - 10 388 10 388 N/A Less provision for doubtful debts 9B - - - - (167) (167) N/A Accrued revenues 9D - - - - 12 050 12 050 N/A Other receivables 9B - - - - 1 515 1 515 N/A GST receivable 9B - - - - 2 690 2 690 N/A Bills of exchange 9B 78 804 - - - - 78 804 5.71% Investments 9C - - - - 0 0 N/A Total financial assets 116 025 1 586 - - 26 476 144 087

Total assets 1 070 367

Financial liabilities (recognised) Debt Loans—long term borrowings 11 - 19 000 86 000 36 000 95 141 095 5.69% Provisions and payables Suppliers 13A/B - - - - 76 096 76 096 N/A Total financial liabilities - 19 000 86 000 36 000 76 191 217 191

Total liabilities 345 096

2004 Financial assets (recognised) Cash at bank and on hand 9A 29 306 8 445 5 506 - 34 43 291 4.63% Receivables Goods and services 9B - - - - 11 672 11 672 N/A Less provision for doubtful debts 9B - - - - (267) (267) N/A Accrued revenues 9D - - - - 9 472 9 472 N/A Other receivables 9B - - - - 1 530 1 530 N/A GST receivable 9B - - - - 4 684 4 684 N/A Bills of exchange 9B 35 753 - - - - 35 753 5.47% Investments 9C - - - - 0 0 N/A Total financial assets 65 059 8 445 5 506 - 27 125 106 135

Total assets 1 070 932

Financial liabilities (recognised) Debt Loans—long term borrowings 11 - 30 604 84 595 56 500 - 171 699 5.75% Provisions and payables Suppliers 13A/B - - - - 88 859 88 859 N/A Total financial liabilities - 30 604 84 595 56 500 88 859 260 558

Total liabilities 378 363 Notes to and Forming Part of the Financial Statements for the year ended 30 June 2005 165 Annual Report 2004–05 Financial Statements

17. Financial Instruments (continued) B. Net Fair Values of Financial Assets and Liabilities The following methods and assumptions were used to estimate the net fair values:

Cash, receivables, payables and short term borrowings The carrying amount approximates the net fair value because of the short term maturity.

Investments The carrying amount for non traded investments has been assessed by the directors based on the underlying net assets, expected cash flows and any particular special circumstances of the investee as approximating net fair values.

Long term borrowings The net fair values of long term borrowings are estimated using discounted cash flow analysis, based on current interest rates for liabilities with similar risk profiles.

Forward exchange contracts The net fair values of forward exchange contracts is taken to be the unrealised gain or loss at balance date calculated by reference to current forward exchange rates for contracts with similar maturity profiles.

Carrying Amount Net Fair Value 2005 2004 2005 2004 $’000 $’000 $’000 $’000

Financial Assets Foreign exchange contracts 1 111 4 216

Financial Liabilities Long term borrowings (loans) 141 095 171 699 141 858 170 015

C. Credit Risk Exposures Credit risk represents the loss that would be recognised if counterparties to financial instruments fail to perform as contracted.

The consolidated entity has no significant exposures to any concentrations of credit risk.

Financial Assets The consolidated entity’s maximum exposure to credit risk at reporting date in relation to each class of recognised financial assets is the carrying amount, net of provision for doubtful debts, of those assets as indicated in the Statement of Financial Position.

Items not recognised in the Statement of Financial Position The credit risk arising from dealings in financial instruments is controlled by a strict policy of credit approvals, limits and monitoring procedures. The consolidated entity has no material concentration of credit risk with any single counterparty and, as a matter of policy, only transacts with financial institutions that have a high credit rating. Credit exposure of foreign currency and interest rate bearing investments is represented by the net fair value of the contracts, as disclosed. D. Hedging Instruments Specific Hedges The net unrecognised gain of $2 846 (2004 unrecognised gain $105 384) on specific hedges of anticipated foreign currency purchases will be recognised at the date of the underlying transactions.

General Hedges At balance date, the Corporation held forward exchange contracts to buy United States Dollars (USD) and Pounds Sterling (GBP). Gains/losses arising from general hedges outstanding at year end have been recognised in the Statement of Financial Performance. Notes to and Forming Part of the Financial Statements 166 for the year ended 30 June 2005 Annual Report 2004–05 Financial Statements

17. Financial Instruments (continued) D. Hedging Instruments (continued) The following table sets out the gross value to be received under foreign currency contracts, the weighted average contracted exchange rates and the settlement periods of outstanding contracts for the consolidated entity.

Sell Australian Dollars Average Exchange Rate 2005 2004 2005 2004 $’000 $’000

Buy USD Less than 1 year 2 345 3 612 0.7624 0.7174 Buy GBP Less than 1 year 1 658 1 630 0.4128 0.3931 Buy EUR Less than 1 year - 649 - 0.6018 18. Contingent Liabilities

Consolidated ABC 2005 2004 2005 2004 $’000 $’000 $’000 $’000

Quantifiable Contingencies Contingent liabilities Other guarantees (a) 960 1 180 960 1 180 Total contingent liabilities 960 1 180 960 1 180

Net contingent liabilities 960 1 180 960 1 180

(a) The Corporation has provided guarantees and indemnity to the Reserve Bank of Australia in support of Bank Guarantees required in the day to day operations of the Corporation.

Unquantifiable Contingencies In the normal course of activities claims for damages and other recoveries have been lodged at the date of this report against the Corporation and certain of its officers. The Corporation has disclaimed liability and is actively defending these actions. It is not possible to estimate the amounts of any eventual payments which may be required in relation to these claims. 19. Director Remuneration

ABC 2005 2004 $ $

Remuneration received or due and receivable by Directors of the Corporation 808 657 875 686

The number of Directors of the Corporation included in these figures are shown below in the relevant remuneration bands: Number Number $ 10 000 - $ 19 999 1 - $ 20 000 - $ 29 999 1 - $ 30 000 - $ 39 999 2 - $ 40 000 - $ 49 999 3 6 $ 60 000 - $ 69 999 - 1 $ 120 000 - $ 129 999 - 1 $ 130 000 - $ 139 999 1 - $ 430 000 - $ 439 999 1 - $ 440 000 - $ 449 999 - 1 Total number of Directors of the Corporation 9 9

Remuneration received or due and receivable by Directors of the Corporation and Controlled Entities as detailed in note 24 is $2 318 289 (2004 $2 561 039).

Included in remuneration is Fringe Benefits Tax paid or payable to the Australian Taxation Office.

Prior years numbers have been restated to reflect only 2003–04 accrual benefits. Notes to and Forming Part of the Financial Statements for the year ended 30 June 2005 167 Annual Report 2004–05 Financial Statements

20. Related Party Disclosures Directors of the Corporation

The Directors of the Corporation during the year were:

• Donald McDonald AO (Chairman) • Russell Balding (Managing Director) • Dr Janet Albrechtsen (appointed 24 February 2005) • Leith Boully • Dr Ron Brunton • John Gallagher QC • Ramona Koval • Ross McLean (retired effective 28 February 2005) • Prof. Judith Sloan (retired effective 28 February 2005)

The aggregate remuneration of Directors is disclosed in note 19. Transactions with entities in the wholly owned group Transactions between related parties are on normal commercial terms and conditions no more favourable than those available to other parties unless otherwise stated.

Symphony Australia Holdings Pty Limited The company is a wholly owned subsidiary of the Corporation.

During the period the Corporation provided goods and services to Symphony Australia Holdings Pty Limited on normal terms and conditions totalling $225 730 (2004 $485 147). At year end the Corporation was owed $40 985 (2004 $44 997) in relation to the supply of these goods and services.

During the period Symphony Australia Holdings Pty Limited provided goods and services on normal terms and conditions to the Corporation totalling $15 734 (2004 $nil).

Adelaide Symphony Orchestra Pty Limited The company is a wholly owned subsidiary of the Corporation.

During the period the Corporation provided goods and services to Adelaide Symphony Orchestra Pty Limited on normal terms and conditions totalling $41 675 (2004 $26 408). At year end the Corporation was owed $7 008 (2004 $106 648) in relation to the supply of these goods and services.

During the period the Adelaide Symphony Orchestra Pty Limited provided goods and services on normal terms and conditions to the Corporation totalling $3 829 (2004 $33 974).

Melbourne Symphony Orchestra Pty Limited The company is a wholly owned subsidiary of the Corporation.

During the period the Corporation provided goods and services to Melbourne Symphony Orchestra Pty Limited on normal terms and conditions totalling $243 139 (2004 $235 563). At year end the Corporation was owed $18 855 (2004 $39 581) for these goods and services.

During the period the Melbourne Symphony Orchestra Pty Limited provided goods and services on normal terms and conditions to the Corporation totalling $22 337 (2004 $2 520).

The Queensland Orchestra Pty Limited The company is a wholly owned subsidiary of the Corporation.

During the period the Corporation provided goods and services to The Queensland Orchestra Pty Limited on normal terms and conditions totalling $43 103 (2004 $59 393). At year end the Corporation was owed $7 919 (2004 $5 122) in relation to the supply of these goods and services.

During the period The Queensland Orchestra Pty Limited provided goods and services on normal terms and conditions to the Corporation totalling $nil (2004 $705). Notes to and Forming Part of the Financial Statements 168 for the year ended 30 June 2005 Annual Report 2004–05 Financial Statements

20. Related Party Disclosures (continued) Transactions with entities in the wholly owned group (continued)

Sydney Symphony Orchestra Holdings Pty Limited The company is a wholly owned subsidiary of the Corporation.

During the period the Corporation provided goods and services to Sydney Symphony Orchestra Holdings Pty Limited on normal terms and conditions totalling $55 833 (2004 $31 636). At year end Sydney Symphony Orchestra Holdings Pty Limited owed the Corporation $4 851 (2004 $13 129).

At year end the Corporation owed Sydney Symphony Orchestra Holdings Pty Limited $3 513 (2004 $5 115) for long service leave for staff at incorporation.

During the period the Sydney Symphony Orchestra Holdings Pty Limited provided goods and services on normal terms and conditions to the Corporation totalling $1 102 (2004 $7 497).

Tasmanian Symphony Orchestra Pty Limited The company is a wholly owned subsidiary of the Corporation.

During the period the Corporation provided goods and services to Tasmanian Symphony Orchestra Pty Limited on normal terms and conditions totalling $79 291 (2004 $68 596). At year end the Corporation was owed $19 398 (2004 $14 541) in relation to the supply of these goods and services.

During the period the Tasmanian Symphony Orchestra Pty Limited provided goods and services on normal terms and conditions to the Corporation totalling $28 259 (2004 $33 666).

West Australian Symphony Orchestra Holdings Pty Limited The company is a wholly owned subsidiary of the Corporation.

During the period the Corporation provided goods and services to West Australian Symphony Orchestra Holdings Pty Limited on normal terms and conditions totalling $35 869 (2004 $150 631). At year end the Corporation was owed $4 772 (2004 $25 241) in relation to the supply of these goods and services.

At year end the Corporation owed West Australian Symphony Orchestra Holdings Pty Limited an amount of $4 075 (2004 $4 075) in relation to long service leave for staff at incorporation.

During the period the West Australian Symphony Orchestra Holdings Pty Limited provided goods and services on normal terms and conditions to the Corporation totalling $56 526 (2004 $nil).

During the period the Corporation provided the West Australian Symphony Orchestra Holdings Pty Limited $401 373 (2004 $6 696) to assist in office relocation.

Music Choice Australia Pty Ltd and The News Channel Pty Limited The companies are wholly owned subsidiaries of the Corporation that did not trade during the 2004–05 financial year.

The Corporation provided secretarial and accounting services for Music Choice Australia Pty Ltd and The News Channel Pty Limited during the year free of charge. Notes to and Forming Part of the Financial Statements for the year ended 30 June 2005 169 Annual Report 2004–05 Financial Statements

21. Officer Remuneration

Consolidated ABC 2005 2004 2005 2004 $ $ $ $

The aggregate amount of total remuneration of Officers shown is: 2 359 556 3 343 361 2 251 956 3 343 361

The number of Officers who received or were due to receive total remuneration of $100 000 or more: 2005 2004 2005 2004 Number Number Number Number $100 000 - $109 999 1 - - - $210 000 - $219 999 - 1 - 1 $230 000 - $239 999 - 1 - 1 $250 000 - $259 999 - 2 - 2 $270 000 - $279 999 - 1 - 1 $280 000 - $289 999 1 2 1 2 $290 000 - $299 999 - 2 - 2 $300 000 - $309 999 - 1 - 1 $310 000 - $319 999 1 1 1 1 $320 000 - $329 999 2 - 2 - $330 000 - $339 999 3 1 3 1 Total 8 12 7 12

The Officer remuneration includes all Officers concerned with or taking part in the management of the Corporation during 2004–05 except the Managing Director. Details in relation to the Managing Director have been incorporated into note 19 —Director Remuneration.

Consolidated remuneration excludes Officers of the principal entity who are Directors in the wholly owned group. Details in relation to the Officers have been incorporated into note 19—Director Remuneration.

Remuneration includes termination payable of $233 756 (2004 $nil).

Included in remuneration is Fringe Benefits Tax paid or payable to the Australian Taxation Office. Notes to and Forming Part of the Financial Statements 170 for the year ended 30 June 2005 Annual Report 2004–05 Financial Statements

22. Auditor Remuneration

Consolidated ABC 2005 2004 2005 2004 $ $ $ $

Remuneration to the Auditor-General for auditing the financial statements for reporting period. 331 748 267 522 239 000 183 000

Ernst & Young have been contracted by the Australian National Audit Office to provide audit services on their behalf. Fees for these services are included in the above. In addition Ernst & Young have earned $nil (2004 $3 300 for training course provision) where they have been separately contracted by the Corporation. 23. Assets Held in Trust

2005 2004 $ $

The Corporation is trustee for a foundation Ian Reed with accumulated funds at 30 June as follows: Foundation

Balance carried forward from previous year 513 778 494 755 Receipts during the year - - Interest received 20 392 19 543 Available for payments 534 170 514 298 Payments made (10) (520) Fund closing balance 534 160 513 778

Monies were received under formal trust arrangements. These trusts are independently managed in accordance with the terms of the trusts and the funds are held in authorised trustee investments. These funds are not available for other purposes of the Corporation and are not recognised in the financial statements. 24. Controlled Entities

Beneficial Beneficial percentage percentage held by held by Place of economic economic incorporation entity entity

2005 2004 % %

Ultimate parent entity: Australian Broadcasting Corporation

Controlled entities of Australian Broadcasting Corporation:

Adelaide Symphony Orchestra Pty Limited (a) Australia 100% 100% Melbourne Symphony Orchestra Pty Limited (a) Australia 100% 100% Sydney Symphony Orchestra Holdings Pty Limited (a) Australia 100% 100% Symphony Australia Holdings Pty Limited (a) Australia 100% 100% Tasmanian Symphony Orchestra Pty Limited (a) Australia 100% 100% The Queensland Orchestra Pty Limited (a) Australia 100% 100% West Australian Symphony Orchestra Holdings Pty Limited (a) Australia 100% 100% Music Choice Australia Pty Ltd Australia 100% 100% The News Channel Pty Limited Australia 100% 100%

(a) In 2004 the Government commissioned a review of Australian symphonies and pit orchestras which included the seven independent orchestral companies in the consolidated entity. Twenty recommendations were made to the Government including one-off assistance from the Government to establish separate corporate structures independent from the Corporation. The Government has announced its acceptance of certain of these recommendations in early 2005. The implementation of these recommendations is still under discussion. At this stage the financial effect, if any on the Corporation and its controlled entities can not yet be determined. Notes to and Forming Part of the Financial Statements for the year ended 30 June 2005 171 Annual Report 2004–05 Financial Statements

25. Reporting by Outcomes

The Corporation is structured to meet three outcomes:

Outcome 1 Audiences throughout Australia—and overseas—are informed, educated and entertained.

Outcome 2 Australian and international communities have access to at least the scale and quality of satellite and analog terrestrial radio and television transmission services that existed at 30 June 2003.

Outcome 3 The Australian community has access to ABC digital television services in accordance with approved digital implementation plans.

Note 25A—Net Cost of Outcome Delivery Outcome 1 Outcome 2 Outcome 3 Total 2005 2004 2005 2004 2005 2004 2005 2004 $’000 $’000 $’000 $’000 $’000 $’000 $’000 $’000 Administered expenses ------Departmental expenses 789 295 730 909 78 397 77 116 58 469 50 703 926 161 858 728 Total expenses 789 295 730 909 78 397 77 116 58 469 50 703 926 161 858 728 Costs recovered from provision of goods and services to the non-government sector Administered ------Departmental ------Total costs recovered ------Other external revenues Departmental Sale of goods and services 133 197 122 216 - - - - 133 197 122 216 Interest 7 649 4 971 - - - - 7 649 4 971 Donations and bequests ------Revenue from the sale of assets 35 282 2 282 - - - - 35 282 2 282 Industry Contributions ------Reversal of previous asset write-downs ------Net foreign exchange gains ------Other 25 584 24 134 - 115 - (6) 25 584 24 243 Total departmental 201 712 153 603 - 115 - (6) 201 712 153 712 Total other external revenue 201 712 153 603 - 115 - (6) 201 712 153 712 Net cost/(contribution) of outcome 587 583 577 306 78 397 77 001 58 469 50 709 724 449 705 016

Note 25B—Departmental Revenues and Expenses by Outcome Groups and Outputs Outcome 1 Outcome 2 Outcome 3 (a) Total Output Group 1.1 Output Group 1.2 Output Group 1.3 Output Group 2.1 Output 3.1 2005 2004 2005 2004 2005 2004 2005 2004 2005 2004 2005 2004 $’000 $’000 $’000 $’000 $’000 $’000 $’000 $’000 $’000 $’000 $’000 $’000 Operating expenses Employees 100 537 93 257 217 235 200 801 7 927 7 348 - - - - 325 699 301 406 Suppliers 73 813 70 330 159 492 151 433 5 820 5 541 78 397 77 116 58 469 50 703 375 991 355 123 Grants ------Depreciation and amortisation 16 167 21 461 34 931 46 212 1 275 1 691 - - - - 52 373 69 364 Write-down of assets 81 - 174 - 6 - - - - - 261 - Value of assets disposed 11 526 1 547 24 903 3 332 909 122 - - - - 37 338 5 001 Borrowing cost expense 2 823 2 982 6 101 6 420 223 235 - - - - 9 147 9 637 Other 38 694 36 571 83 607 78 745 3 051 2 881 - - - - 125 352 118 197 Total operating expenses 243 641 226 148 526 443 486 943 19 211 17 818 78 397 77 116 58 469 50 703 926 161 858 728 Funded by: Revenue from Government 209 358 201 740 388 800 374 651 15 976 15 395 78 608 77 221 64 790 57 888 757 532 726 895 Sale of goods and services 26 648 24 452 104 059 95 479 2 490 2 285 - - - - 133 197 122 216 Interest 1 530 994 5 976 3 884 143 93 - - - - 7 649 4 971 Donations and bequests ------Industry Contributions ------Revenue from the sale of assets 7 059 457 27 563 1 782 660 43 - - - - 35 282 2 282 Reversal of previous asset write-downs ------Net foreign exchange gains ------Other non-taxation revenues 5 118 4 829 19 988 18 854 478 451 - 115 - (6) 25 584 24 243 Other ------Total operating revenues 249 713 232 472 546 386 494 650 19 747 18 267 78 608 77 336 64 790 57 882 959 244 880 607

(a) The Corporation returned $5 771 395 of capital of previous years appropriation on 30 June 2005. Notes to and Forming Part of the Financial Statements 172 for the year ended 30 June 2005 Annual Report 2004–05 Financial Statements

26. Appropriations

Particulars Departmental OutputsLoans Equity Total 2005 2004 2005 2004 2005 2004 2005 2004 $’000 $’000 $’000 $’000 $’000 $’000 $’000 $’000 Year Ended 30 June 2005 Balance carried forward from previous year ------Appropriation Acts 1 and 3 757 532 726 895 - - - - 757 532 726 895 Appropriation Acts 2 and 4 - - - 20 000 - - - 20 000 Available for payment from CRF 757 532 726 895 - 20 000 - - 757 532 746 895

Cash payments made out of CRF 757 532 726 895 - 20 000 - - 757 532 746 895 Balance carried forward to next year ------Represented by: Appropriations receivable ------

This table reports on appropriations made by Parliament from the Consolidated Revenue Fund (CRF) in respect of the Corporation. When received by the Corporation, the payments made are legally the money of the Corporation and do not represent any balance remaining in the CRF. 173 Annual Report 2004–05 Appendices contents Appendices

1. Television Program Analysis 174 2. ABC Radio Networks Content Analysis 176 3. ABC Organisation, as at 30 June 2005 177 4. ABC Board and Board Committees 178 5. Audit and Risk Committee 179 6. ABC Enterprises Tax Equivalent Calculation 180 7. Consultants 181 8. Overseas Travel Costs 181 9. Reports Required Under s.80 of the ABC Act 182 10. Other Required Reports 182 11. Advertising and Market Research 182 12. Occupational Health and Safety 183 13. Commonwealth Disability Strategy 184 14. Performance Pay 185 15. Staff Profile 185 16. Ecologically Sustainable Development and Environmental Performance 186 17. ABC Advisory Council 186 18. Independent Complaints Review Panel 189 19. Freedom of Information 190 20. ABC Code of Practice for Broadcast Programs 190 21. Performance Against Service Commitment 195 22. ABC Awards 2004–05 196 23. Television Transmission Frequencies 201 24. Radio Transmission Frequencies 206 25. Radio Australia Transmitters 210 26. ABC Offices 211 27. ABC Shops 216 Appendices 174 for the year ended 30 June 2005 Annual Report 2004–05 Appendices

Appendix 1 - Television Program Analysis Program Hours Transmitted—24 hours

Australian Overseas Total First Total First Total 2004 2003 Release Repeat Australian Release Repeat Overseas -05 -04

Arts and Culture 76 102 178 56 71 127 305 276 Children’s 68 480 548 291 1 144 1 436 1 984 1 883 Comedy 8 14 22 40 130 169 191 241 Current Affairs 617 231 848 0 848 845 Documentary 52 88 140 150 151 301 442 532 Drama 3 160 163 328 360 688 851 904 Education 8 163 171 137 137 307 310 Entertainment 892 213 1 104 11 49 60 1 165 1 089 Factual 120 72 192 49 105 154 346 333 Indigenous 18 47 65 0 65 42 Movies 5 5 109 884 993 998 1 093 Natural History and Environment 9 10 19 27 64 91 110 68 News 353 0 353 0 353 330 Religion and Ethics 12 27 39 41 35 76 115 134 Science and Technology 12 23 35 4 4 39 27 Sport 227 56 283 0 0 283 224 Total Program Hours 2 474 1 692 4 166 1 106 3 129 4 236 8 401 8 329 % of Program Hours 29% 20% 50% 13% 37% 50% Other* 358 358 455 Total Hours 4 524 4 236 8 760 8 784 % of Total Hours 52% 48%

* Other: Interstitial material, program and announcements, community service announcements Note: figures rounded to nearest whole number

Program Hours Transmitted—6pm to midnight

Australian Overseas Total First Total First Total 2004 2003 Release Repeat Australian Release Repeat Overseas -05 -04

Arts and Culture 46 41 87 15 20 35 122 89 Children’s 1 1 1 5 6 7 6 Comedy 8 5 13 38 55 92 105 121 Current Affairs 339 24 363 0 363 315 Documentary 51 13 64 121 48 169 233 231 Drama 3 46 48 284 152 437 485 529 Entertainment 168 11 179 11 1 13 191 161 Factual 109 11 119 45 2 47 166 177 Indigenous 16 6 22 0 22 17 Movies 3 3 9 16 26 29 47 Natural History and Environment 9 6 15 21 7 28 42 49 News 220 0 221 0 221 223 Religion and Ethics 12 12 23 3 26 38 47 Science and Technology 12 1 14 4 4 18 19 Sport 13 13 0 13 11 Total Program Hours 1 007 168 1 174 572 309 881 2 056 2 041 % of Program Hours 49% 8% 57% 28% 15% 43% Other* 134 134 126 Total Hours 1 308 881 2 190 2 190 % of Total Hours 60% 40%

* Other: Interstitial material, program and announcements, community service announcements Note: figures rounded to nearest whole number Appendices for the year ended 30 June 2005 175 Annual Report 2004–05 Appendices

Appendix 1 - Television Program Analysis (continued) Program Hours Transmitted—6am to midnight

Australian Overseas Total First Total First Total 2004 2003 Release Repeat Australian Release Repeat Overseas -05 -04

Arts and Culture 73 79 152 55 45 101 252 227 Children’s 68 480 548 291 1 143 1 434 1 982 1 882 Comedy 10 5 16 35 106 141 157 184 Current Affairs 566 153 719 0 719 723 Documentary 52 66 118 141 99 240 358 432 Drama 3 146 148 285 314 599 748 827 Education 8 161 168 127 127 295 298 Entertainment 286 203 489 11 49 60 549 474 Factual 120 44 164 48 105 153 317 303 Indigenous 18 31 48 0 48 40 Movies 3 3 14 24 38 41 98 Natural History and Environment 9 10 19 27 45 72 90 67 News 353 0 353 0 353 330 Religion and Ethics 12 13 25 41 26 66 92 106 Science and Technology 12 16 28 4 0 4 32 23 Sport 216 10 226 0 0 226 179 Total Program Hours 1 805 1 420 3 225 952 2 082 3 035 6 260 6 191 % of Program Hours 29% 23% 52% 15% 33% 48% Other* 310 310 397 Total Hours 3 535 3 035 6 570 6 588 % of Total Hours 54% 46%

* Other: Interstitial material, program and announcements, community service announcements Note: figures rounded to nearest whole number Appendices 176 for the year ended 30 June 2005 Annual Report 2004–05 Appendices

Appendix 2 - ABC Radio Networks Content Analysis Indicative Output by Genre by Network 2004–05

ABC Local Local ABC News Radio Radio Radio Classic triple j Radio (metro) (regional) National FM Hours Hours Hours Hours Hours Hours per per per per per per week % week % week % week % week % week %

News and Current Affairs 6 3.6 99 58.9 34.5 20.5 28.8 17.1 43.5 25.9 6.1 3.6 Topical Information 28.8 17.1 0.0 55.3 32.9 19.8 11.8 50.4 30.0 0.2 0.1 Specialist Information 0.0 8 4.8 15.6 9.3 12.6 7.5 17.3 10.3 22.3 13.3 Arts and Entertainment 0.0 4 2.4 20.3 12.1 60.4 36.0 30.3 18.0 1.3 0.8 Music 131 78.0 0.0 22.6 13.5 16.4 9.8 24.6 14.6 137.5 81.8 Education 0.0 0.0 0.7 0.4 0.0 0.4 0.2 0.6 0.4 Parliament 0.0 43 25.6 0.0 0.0 0.0 0.0 Sport 2.2 1.3 14 8.3 19 11.3 30 17.9 1.5 0.9 0.0

Total 168 100.0 168 100.0 168 100.0 168 100.0 168 100.0 168 100.0

Notes This is only an indicative analysis of ABC Radio output. It reflects one week of regular programming for each network. It does not include the 24-hour digital music services dig, digJAZZ and digCOUNTRY, the content of which is 100% music.

In 2004–05, ABC Radio changed the genres against which its output is reported. As the new genre categories do not map cleanly onto the previous set, it is not possible to provide a meaningful comparison with 2003–04 output levels.

The analysis of Local Radio is generic only (this analysis is based on Sydney (metro) and a regional Queensland station). It does not take into account station-to-station or seasonal program variations.

Radio Australia Indicative Output by Genre 2004–05, Hours per Week

2004 2003 -05 -04

News 39.3 41 Current Affairs 92.4 88.7 Arts and Culture 3.8 7.6 Business and Finance 0.5 0.3 Children’s Comedy Drama 0.3 0.6 Education 11.8 7.9 Factual —Contemporary Lifestyle 1.3 10.2 —Health 4.2 4.4 —Indigenous 1.3 1.3 —Law, Consumer Affairs and Media 2.9 3.0 —Special Events —Topical Radio 25.1 10.9 History 0.4 2.9 Light Entertainment 9.5 4.3 Music 12.7 22.7 Religion and Ethics 3.3 4.5 Regional and Rural 6.1 12.8 Science, Technology, Environment, Natural History 8.9 10.8 Sport 17.3 19.3 Total 241 253

Notes These figures represent duplicated transmission to Asia and the Pacific across programming in six languages. The reduced number of total hours in 2004–05 reflects a reduction in the number of simultaneous weekend broadcasts. Appendices for the year ended 30 June 2005 177 Annual Report 2004–05 Appendices

Appendix 3 - ABC Organisation, as at 30 June 2005 Managing Director: Head, Interface: Head, Business Operations Russell Balding Robert Hutchinson and Risk: Laurie Treloar Chief of Staff: Gary Linnane Manager, New Services: Head, Financial Control: Chris Winter Toni Robertson Strategy and Manager, Project Development Head, Performance Communications and Strategy (Acting): Measurement: Andrew Cavenett Director of Strategy and Margaret Cassidy Head, Legal Services: Communications: Manager, Marketing and Stephen Collins Geoffrey Crawford Communications: Lisa Mitchell Head, Property Services: Chief, Corporate Planning Manager, Commissioning Kym Martin and Governance: Geoff Heriot and Business Development: Head, Content Services: Head, Strategy and Domenic Friguglietti Mary Jane Stannus Development: Gary Dawson Head, Audience and Consumer International Broadcasting Human Resources Affairs: Kirstin McLiesh Chief Executive, ABC Asia Director of Human Resources: Head, Corporate Marketing: Pacific: Ian Carroll Colin Palmer John Woodward Head of Marketing and Sales, Head, HR Policy Development Head, Audience Research: ABC Asia Pacific: Jim Styles (Acting): Jennifer McCleary Lisa Walsh Head of Programming, ABC Head, HR Operations: Head, Media and Asia Pacific: Rod Webb Greg Fromyhr Communications: Shane Wells Head, Radio Australia: Head, Organisation Design: Jean-Gabriel Manguy Charlie Naylor Radio Program Manager, Radio Head, Workplace Relations: Director of Radio: Sue Howard Australia: Tony Hastings Don Smith Head, Local Radio: Michael Mason Head, Employment Services: Head, National Music Networks: News and Current Affairs Tim Burrows Kate Dundas Director of News and Current Head, ABC Learning: Head, National Talk Networks: Affairs: John Cameron Jenny Ferber Mark Collier Head, National Programs Manager, Executive Head, Radio Marketing: (Acting): Greg Wilesmith Employment: Anne Weinman Randal Mathieson Head, Local Programs (Acting): Head, Radio Development: Fiona Crawford/Marco Bass Production Resources Russell Stendell Head, International Coverage: Director of Production Resources Head, Strategy, Communication Tony Hill (Acting): David Cruttenden and People Development: Head, Editorial Co-ordination: Head, Production Resources Vanessa MacBean Alan Sunderland Planning: Jorge Redhead Head, Budgets and Resources: Head, Production Resources Television John Turner Operations: David Cruttenden Director of Television: Sandra Levy Head, Policy and Staff Head, Production Resources Head, Programming: Development: Steven Alward Northern Region: Judy Grant Marena Manzoufas Head, Production Resources Head, Marketing and ABC Enterprises Southern Region: Patrick Austin Promotions: Sue Lester Director of ABC Enterprises: Head, Policy and Robyn Watts Technology and Distribution Administration: Michael Ward General Manager, ABC Director of Technology and Head, Production and Planning Consumer Publishing and Distribution: Colin Knowles (Acting): Chris Oliver-Taylor Content Sales: Grahame Grassby Head, Technology Projects: Head, Budgets: Therese Tran General Manager, ABC Retail: Monique Coorey Head, Drama: Scott Meek Doug Walker Head, Technical Services: Head, Children’s: General Manager, ABC Kevin Balkin Claire Henderson Resource Hire: John Graham Head, Information Technology: Head, Arts and Entertainment: Tony Silva Courtney Gibson Operations Head, Policy and Resources Head, Factual Entertainment: Chief Operating Officer: (Acting): Dilip Jadeja Denise Eriksen David Pendleton Head, Specialist Factual: Head, Special Projects: State/Territory Directors Sonya Pemberton Alex Marhinin Director, ACT: Elizabeth McGrath Head, Sport: Iain Knight Head, Business Development Director, NT: Mark Bowling and Business Affairs: Director, Queensland: New Media and James Taylor Chris Wordsworth Digital Services Head, Group Audit: Aziz Dindar Director, SA: Sandra Winter-Dewhirst Director of New Media and Director, Tasmania: Rob Batten Digital Services: Lynley Marshall Business Services Director, Victoria: Murray Green Head, Content: Ian Vaile Director of Business Services: Director, WA: Geoff Duncan Head, Resources: Trevor Burgess Representative, NSW (Acting): Denise Alexander Head, Finance (Acting): Mike McCluskey Head, Systems: Robert Garnsey Fulvio Barbuio Appendices 178 for the year ended 30 June 2005 Annual Report 2004–05 Appendices

Appendix 4 - ABC Board and Board Committees Board members and A summary of the activities of the Audit and Risk attendance at meetings Committee and ABC Group Audit for 2004–05 is The ABC Board held ten meetings during 2004–05. provided in Appendix 5 (page 179). Number of Board Member meetings attended Finance Committee Donald McDonald AO, Chairman 10 of 10 The Finance Committee assists the Board and Judith Sloan 5 of 5 management in establishing and maintaining best Russell Balding, Managing Director 10 of 10 practice financial management services for the Ross McLean 5 of 5 Corporation consistent with stated objectives, and John Gallagher QC 8 of 9 in establishing and maintaining best practice financial Leith Boully 10 of 10 management services, including performance Ramona Koval (Staff-Elected Director) 7 of 10 management. It held one meeting in 2004–05. Ron Brunton 10 of 10 Position on Meetings Janet Albrechtsen 4 of 4 Member Committee attended Donald McDonald Chairman 1 Board Committees Russell Balding Director 1 The Board substantially reorganised the membership Judith Sloan Director 1 of its committees following the retirement of Professor Judith Sloan and Mr Ross McLean from the Board in Since March 2005, the Finance Committee has not February 2005. been active. Its role is currently being undertaken by the Board. Audit and Risk Committee The Audit and Risk Committee provides advice to the ABC Advisory Council Board Committee ABC Board and senior management on issues such The ABC Advisory Council Board Committee facilitates as internal audit, financial reporting practices, business communication between the ABC Advisory Council ethics policies and practices, accounting policies, and and the Board. The Committee held three meetings management and internal controls. in 2004–05. Position on Meetings The Committee provides a link between internal Group Member Committee attended Audit, external audits and the Board. Its functions are: Judith Sloan Committee Chairman 1 • Review the Group Audit Charter; Ramona Koval Staff-Elected Director 2 • Consider and approve the Group Audit Strategic Donald McDonald Director 3 Plan, monitor the achievement of planned audits Russell Balding Managing Director 3 and review the appropriateness of future audits; and Ron Brunton Director 3 • Receive quarterly reports of activities of Group Leith Boully Director 1 Audit and review and discuss audit findings. The Audit and Risk Committee held four meetings Members of the Committee after March 2005: in 2004–05. • Ron Brunton, Committee Chairman Position on Meetings • Donald McDonald, Chairman Member Committee attended • Ramona Koval, Staff Elected Director Ross McLean Committee Chairman 3 • Russell Balding, Managing Director Leith Boully Director 4 Judith Sloan Director 2 The ABC Advisory Council Convenor, Deborah Klika, Janet Albrechtsen Director 1 attended the Committee’s meetings. Ron Brunton Director 1 Editorial Policies Committee In attendance The Editorial Policies Committee is responsible for Donald McDonald Chairman 4 overseeing the periodic review of the ABC’s Editorial Ramona Koval Staff-Elected Director 3 Policies. The Committee held two meetings in 2004–05. Russell Balding Managing Director 4 Position on Meetings Ron Brunton Director 1 Member Committee attended John Gallagher Committee Chairman 2 Members of the Committee until March 2005: Ramona Koval Staff-Elected Director 2 • Ross McLean, Committee Chairman Donald McDonald Chairman 2 • Leith Boully, ABC Board Director Russell Balding Managing Director 2 • Judith Sloan, ABC Director Leith Boully Director 1 Ross McLean Director 1 Members of the Committee after March 2005: Ron Brunton Director 2 • Leith Boully, Committee Chair Janet Albrechtsen Director 1 • Janet Albrechtsen, Director • Ron Brunton, Director Members of the Committee after March 2005: • John Gallagher, Committee Chairman Also in attendance at meetings: the Chairman, Managing • Donald McDonald, Chairman Director, Head of Group Audit, Chief Operating Officer, • Russell Balding, Managing Director Ron Brunton (ABC Board Director), Ramona Koval • Leith Boully, Director (ABC Staff-Elected Board Director). • Janet Albrechtsen, Director • Ron Brunton, Director Appendices for the year ended 30 June 2005 179 Annual Report 2004–05 Appendices

Appendix 4 - ABC Board and Board Committees (continued) Board Code of Practice Committee Executive Remuneration Committee The Board Code of Practice Committee examines the The Executive Remuneration Committee considers the Board’s practices and procedures. The Committee remuneration of the Managing Director and Executives, did not meet in 2004–05. and the Managing Director’s Performance Appraisal. Member Position on Committee The Committee held one meeting in 2004–05. Donald McDonald Director Position on Meetings Judith Sloan Director Member Committee attended Leith Boully Director Donald McDonald Committee Chairman 1 John Gallagher Director Judith Sloan Director John Gallagher Director 1 Members of the Committee after March 2005: Leith Boully Director 1 • John Gallagher, Committee Chairman Russell Balding Managing Director • Donald McDonald, Chairman • Leith Boully, Director Members of the Committee after March 2005: • Ron Brunton, Director • Donald McDonald, Committee Chairman • Russell Balding, Managing Director • John Gallagher, Director • Leith Boully, Director • Russell Balding, Managing Director—excluding matters relating to the Managing Director.

Appendix 5 - Audit and Risk Committee Meetings and Members professionals (experienced both in audit and the The Committee met on four occasions during 2004–05: media industry) was available to provide audit Meeting No. 3, 2004 29 July 2004 services. Staff development also incorporated Meeting No. 4, 2004 2 December 2004 inclusion of Group Audit staff on internal leadership Meeting No. 1, 2005 17 February 2005 and development programs and secondment Meeting No. 2, 2005 26 May 2005 opportunities for audit staff in other business areas as well as secondment opportunities for other In August 2004, the terms for which Ross McLean ABC staff in Group Audit. (Committee Chair) and Professor Judith Sloan were appointed to the Board came to an end. Their terms Development of the internal audit function included of appointment were subsequently extended to building on existing activities and past achievements February 2005 after which they ceased to be members to continue to provide value-added services to the of the Board and accordingly, the Committee (last Corporation. This included increasing awareness meeting attended on 17 February 2005). of the function and activities undertaken including awareness of the responsibility to maintain a sound Leith Boully, an existing member of the Committee, ethical environment, sound processes and internal was appointed to chair the Committee (first meeting controls, and a good knowledge of the Corporation’s as Chair on 26 May 2005). Ron Brunton and Janet policies, awareness of fraud and of the confidential Albrechtsen were appointed as members of the hotline available for staff. Committee (first meeting attended as Committee members on 26 May 2005). 2. Service delivery—constant liaison and communication with stakeholders across the Meetings of the Committee were also attended by the Corporation in order to continuously improve Managing Director, Head of Group Audit, Chief Operating the service delivered and add value to the Officer and a representative of the Australian National Corporation. Formal feedback surveys were Audit Office. The Chairman of the Board and other also introduced to monitor and enhance service members of the Board also attend Committee meetings. delivery. The large number of Special Reviews undertaken at the request of management is Group Audit Performance indicative of Group Audit efforts in this area. Group Audit continued to provide the Board, senior management and other key customers with a high- 3. Assurance and value—providing a high level quality, cost-effective and value-added service, focusing of assurance to the Board with regard to key on assisting management in the achievement of the risks while at the same time adding value to the goals and objectives of the ABC as described in the Corporation. This included undertaking reviews ABC Corporate Plan 2004–07. that focused on operational aspects of the Corporation as well as reviews that focussed Audits were completed in accordance with the Strategic on areas of compliance. Audit Plan endorsed by the Committee. In addition, the 2004–05 year focused on: 4. Innovation—Group Audit increased the use of 1. Consolidation of staffing and the audit function as technology in audits and started to continuously a whole—in order to provide an effective service, analyse and monitor transactions with the aid of resource stability is critical. During the financial year, technology. Use of web-based solutions to facilitate staff turnover was minimised and a core group of completion of Group Audit surveys are currently Appendices 180 for the year ended 30 June 2005 Annual Report 2004–05 Appendices

Appendix 5 - Audit and Risk Committee (continued) being rolled out and will continue to be looked at controls and compliance with the Corporation’s to facilitate other Group Audit initiatives, such as policies and procedures as well as efficiency, Control Risk Self Assessment. effectiveness and value for money of the activity in meeting Divisional and Corporate objectives. Resources Forty-four comprehensive, compliance, operational The staff of the Group Audit team has been stable and consulting reviews were conducted during over the financial year, which has provided a balanced the financial year. resource mix with suitable experience and corporate • ‘Surprise’ or random visit audits were conducted knowledge by which to continue to provide services at 11 ABC Shops and four Regional Radio that add value to the Corporation. Stations during the financial year.

Group Audit also continued to operate using a In addition to the audits conducted in accordance co-sourced resource model (a combination of with the Audit Plan, a large number of reviews were in-house, outsourced and contract staff) so as undertaken at the specific request of management. to access expertise in specialist areas, facilitate Group Audit also provided advice and guidance on benchmarking and ensure that the audit function good governance, policies and controls and provided is aligned with industry better practice. This approach advice and input on a number of projects and initiatives proved successful and effective in the delivery of being undertaken by the Corporation. services that add value to the Corporation. Fraud Control and Awareness Audit Plan As at 30 June 2005, the Fraud Control Plan 2003–05 Group Audit’s audit plan is based on an assessment was in the process of being updated to ensure that the of risk to ensure that audits conducted focus on key Corporation continues to align with the requirements risk areas to the Corporation. The audit plan for the of the Commonwealth Fraud Control Guidelines. This period 1 July 2005 to 30 June 2007 was endorsed by exercise also serves as a fraud awareness campaign the Committee and was based on a comprehensive across the Corporation. model that not only considered strategic or corporate risk, but also immediate operational risk exposures In addition, fraud awareness continued to be highlighted and control strategies. across the Corporation, with presentations to staff across the Corporation (all States and Divisions) including Audits conducted during the financial year included: involvement in the Induction Programs to raise the • Information Technology (IT) Audits—seven IT level of fraud awareness within the Corporation. audits were conducted during the financial year. In addition, several compliance and operational Australian National Audit Office audits also included IT related components and Group Audit continued to build on the close working Group Audit also provided quality assurance advice relationship with the Australian National Audit Office and input on various IT projects. Where necessary, (ANAO) and Ernst & Young (to whom the ANAO additional contractors and specialist consultants outsourced the external audit work). This was were engaged to ensure the highest level of demonstrated by the external auditors’ continued quality assurance and IT audit service was reliance on ABC Group Audit reviews in the audit provided to the Corporation. of the financial statements for the years ending • Comprehensive, Compliance, Operational and 30 June 2004 and 30 June 2005. Consulting Reviews—these audits assess internal

Appendix 6 - ABC Enterprises Tax Equivalent Calculation ABC Enterprises tax equivalents for the year ended Payroll Tax has been calculated for ABC Enterprises 30 June 2005 (all figures in $’000s) staff payroll and benefits at the NSW State Payroll Tax rate of 6.0% after deduction of the threshold. Company Tax 3 989 Payroll Tax 1 047 Stamp Duty has been calculated on lease contracts Stamp Duty 44 for Retail outlets entered into the financial year at the Total Tax Equivalent 5 080 NSW rate of 35c per $100.

Company Tax The above calculations reflect the impact of Company Current Year Taxable Income 14 340 Income Tax and other taxes on the trading results of Taxed at 30% 4 302 ABC Enterprises (revised structure) as if it were a tax- Less Foreign Tax Credits –313 paying entity. Tax Equivalence 3 989 The Income Tax Assessment Act 1997 has been utilised as one of the inputs forming the basis of the indicative Tax Equivalent calculation. Appendices for the year ended 30 June 2005 181 Annual Report 2004–05 Appendices

Appendix 7 - Consultants During 2004–05, the ABC spent $1 421 326 on consultancies, broken down as follows (payments to consultants include amounts paid and payable as at 30 June 2005): Consultant Purpose of Consultancy Total $ Below $10 000 Various Various 226 851

Sub total 226 851

$10 000–$50 000 Sonnet Managed Services Pty Limited Technical upgrade review 45 600 IMW Media Services Pty Ltd Tender process review 45 009 Hansen & Searson Recruitment services 39 000 THL Australia Pty Limited Compliance review 38 100 Gen-i Australia Pty Limited Security review 35 100 Deloitte Touche Tohmatsu Probity audit 34 211 Jones & Koller Pty Ltd Recruitment services 26 802 Free TV Australia Limited Digital television strategy 23 902 Property Beyond Pty Ltd Benchmarking review 19 500 Robert M. Donoghue ABC2 program schedule 17 000 J-Curve Recruitment services16 684 Fulcrum Risk Services Pty Limited Crisis management planning 15 625 CBC Radio-Canada Feasibility study 13 290 Hays Personnel Services (Australia) Pty Ltd Recruitment services 12 825 Riverview Consulting Pty Ltd Asia Pacific project 12 734 John Peebles Associates Ltd Recruitment services 12 500 Boyden International Recruitment services 12 400 Margaret Roberts Cambodia Radio Assistance Development Project 12 000 International Conservation Services Disaster preparedness strategies 10 410 CB Richard Ellis (C) Pty Ltd Sub tenant commission 10 000 KPMG Superannuation Services Pty Limited Superannuation advice 10 000 Moore Media Solutions Pty Ltd Market research 10 000

Sub total 472 692

Above $50 000 ISDE Pty Ltd Capital strategy 140 018 KPMG Tax advice; AEIFRS advice; strategic review 125 321 The JPR Group Strategic reviews 112 990 Gareth Morgan Election coverage methodology; Audience research audit 78 322 Crown Executive Search Pty Ltd Recruitment services 69 979 Dan Brush Business process review 69 500 Elica Consulting Pty Ltd Organisational review 65 000 The ACP Group Strategic reviews 60 653

Sub total 721 783

Grand Total 1 421 326

Appendix 8 - Overseas Travel Costs The total cost of overseas travel for 2004–05 was ABC Overseas Travel Costs $m $5.8m, compared with $4.5m in 2003–04. This Travel allowances and accommodation 3.0 increase is attributable to increased travel activity Airfares 2.3 and increased airfares. Other* 0.5 Total 5.8 * Other includes car hire, taxis, excess baggage, hire of personnel and equipment. Appendices 182 for the year ended 30 June 2005 Annual Report 2004–05 Appendices

Appendix 9 - Reports Required Under s.80 of the ABC Act Section 80 of the Australian Broadcasting Corporation • Particulars of any gift, devise or bequest accepted Act 1983 (‘the Act’) requires the Corporation to report by the Corporation during that year—The Corporation on a number of particular matters: received no gifts or donations within the meaning • Particulars of each broadcast by the Corporation of section 80 of the Act. during the year to which the report relates pursuant • Particulars of any advice received by the Board to a direction by the Minister under subsection during that year from the ABC Advisory Council 78(1)—No such directions were received during —See Appendix 17 (page 186). the year. • Particulars of any broadcast by the Corporation Other reporting requirements under section 80 of the during that year pursuant to a direction by the ABC Act are included as follows: Minister otherwise than under this Act—No such • Codes of practice developed under subsection directions were received during the year. 8(1)—See Appendix 20 (page 190) • Particulars of any direction not to broadcast matter • Corporate plan performance summary—See that was given to the Corporation during that year Corporate Plan Summary (page 13) and Performance by the Minister otherwise than under this Act— Against ABC Corporate Plan 2004–07 (page 108) No such directions were received during the year. • Activities under subsection 25A—See Financial • Particulars of any request made to the Board by Statements (page 135) the Minister during that year under subsection • Particulars of significant changes of transmission 8(2) and the action (if any) taken by the Board coverage and quality—see Operations (page 99) in respect of the request—No such request was and Outcomes 2 and 3 of Outcomes and Outputs received during the year. (page 129).

Appendix 10 - Other Required Reports Discretionary Grants and conditions which are consistent with provisions The ABC does not administer any discretionary grants of the Commonwealth Authorities and Companies and has not made any discretionary grants in 2004–05. Act 1997. Indemnities and Insurance Judicial Decisions and Premiums for Officers Reviews by Outside Bodies The ABC acquired professional indemnity insurance Matters referred to the Australian Broadcasting Authority and other appropriate insurances under Comcover for review are noted in the Corporate Governance including a Director’s and Officer’s Liability on terms section (page 50).

Appendix 11 - Advertising and Market Research Expenditure on market research and advertising 2004–05 2003–04 for 2004–05 was $6 530 969, compared with $$ $4 941 869 in 2003–04. Advertising 2 762 389 1 660 683 Market Research 3 768 580 3 281 186 The Corporation utilises advertising agencies and Total 6 530 969 4 941 869 market research organisations predominantly to measure audiences and to promote ABC Enterprises and Television programming, including ABC Asia Pacific broadcasting. Appendices for the year ended 30 June 2005 183 Annual Report 2004–05 Appendices

Appendix 12 - Occupational Health and Safety The Occupational Health and Safety (Commonwealth Statistics 2004–05 Employment) Act 1991 (‘the Act’) and State Occupational During the year, 127 OH&S-related incidents were Health and Safety (OH&S) legislation require the ABC reported internally. Among these, there were 12 to manage its workplace risks in a systematic way. dangerous occurrences (reduced from 20 in 2003–04) To this end, the Managing Director has committed and eight serious personal injuries (reduced from 11 to meeting national OH&S targets by 2012 of a 40% in 2003–04) notified to Comcare under Section 68 of reduction in incidents, injuries and time off work, and the Act. Comcare issued one Prohibition Notice and zero workplace deaths. The ABC is on track to achieve one Improvement Notice to the ABC under Sections these targets. Its compensable injuries have dropped 46 and 47 of the Act. There were 95 accepted claims by 25% over the previous five years. for workers’ compensation in 2004–05, down by 29 claims on 2003–04. Back injuries were reduced by 50% The annual workers’ compensation premium payable and contusions and crushes reduced from 10 claims by the ABC to Comcare for 2004–05 was $2 537 000 to two in that period. Occupational Overuse Syndrome (after a $392 000 rebate) representing a 28% increase (OOS) claims dropped from 14 to eight following the from 2003–04. The ABC’s 2004–05 premium rate introduction of prevention measures. of 0.8% of its total salary costs compares with a Commonwealth average of 1.67% of salary costs. The ABC expects that incident reporting will rise The ABC has been advised that for the 2005–06 year, because of the accessibility and useability of the its premium will rise by 23% to $3 141 600 (after new ABC WorkSafe incident reporting system, which a $609 000 rebate). enhances the identification and control of hazards and hazardous operations. The ABC’s premium increases for 2004–05 and 2005–06 are attributable to an increase in average claim Compensation and Rehabilitation Management costs since 2002–03. Effective case management, which continues to: can result in claims costs being lower than forecast, 1. Expedite access of employees to necessary has contributed to premium reductions (rebates). services and support. 2. Promote appropriate management of claims. The ABC is committed to continued improvement in 3. Promote early and durable return-to-work outcomes. its OH&S Management System. Initiatives to address 4. Collect and analyse incident data to identify trends. these factors in 2004–05 included: 5. Control claims costs. • Establishment of an interdivisional ‘National OH&S Management Group’ to coordinate management Accidents/Dangerous of OH&S; Occurrences/Investigations • ABC WorkSafe online ‘Return to Work’ Comcare closed its investigations of the ABC’s management system to better manage OH&S Management Systems and Plant and Equipment rehabilitation/return to work processes; Management. It expressed satisfaction that the major • An OH&S A-Z hazard information page; improvements made and the further improvements • Online training packages in retail safety, office planned by the ABC will address any outstanding issues. ergonomics and manual handling; • Implementation of an OH&S induction course; Comcare also conducted two further investigations, • Implementation of risk management training namely the fall of a 10kg box from height at the courses tailored to specific divisional hazards Toowong Tower in Brisbane and a leg injury during and operations, e.g. High Risk News Assignment the drama co-production Blue Water High. management course; • Electrical safety training (testing and tagging); The ABC responded to staff concerns around a cluster • Contractor management policy and procedures; of breast cancer cases at its Toowong site in Brisbane and by carrying out additional testing to ensure that no • OH&S accountabilities in management and hazard to staff existed. The results showed that all supervisory job plans. work areas surveyed complied with the ARPANSA RPS3 standard. The ABC is providing staff with access The ABC continued to contribute to improvements in to expert advice as well as assistance and support safety through a variety of Commonwealth and industry via the ABC’s Employee Assistance Provider, David forums. It requested that Comcare, the National Trahaire Corpsysch. Occupational Health and Safety Commission (NOHSC) and the Heads of Work Safety Authorities (HWSA) Legislative Changes assist the film and television industry in the finalisation Changes to the Act in September 2004 imposed of the safety guidelines developed by the ABC and significant criminal and civil sanctions for breaches other industry representatives. of the Act resulting in serious injury or death.

The ABC’s Employee Assistance Program continued to provide and receive wide support to and from ABC staff and families, with 4.3% of employees and employee families using this service. Appendices 184 for the year ended 30 June 2005 Annual Report 2004–05 Appendices

Appendix 13 - Commonwealth Disability Strategy Compliance with Performance The ABC did not receive any requests from Reporting Framework applicants with disabilities for formats other than The ABC is required to report on its performance in those already available. meeting the Commonwealth Disability Strategy under the designated core government roles of Employer Agency recruiters and managers apply the and Provider. principle of ‘reasonable adjustment’.

Employer Information on the principles of ‘reasonable adjustment’ Employment policies, procedures and practices was provided to managers and those responsible comply with the requirements of the Disability for recruitment. Both training and information were Discrimination Act 1992. provided to ABC State Human Resources managers and Health and Safety Representatives. The revised The ABC Disability Action Plan, which forms part of EEO data collection form included a question about the 2003–06 Equity and Diversity Management Plan individual staff needs and adjustments in the workplace (EDMP), includes strategies for recruitment, selection, for staff with disabilities. Those employees who training, development and support. Strategies included requested assistance were followed up and assisted in the EDMP are linked to the Corporation’s divisional individually with their needs. plans and retain the target of 5% representation of staff with disabilities of the total workforce. A number of staff were accommodated with equipment, facilities and flexible work arrangements during the year. The ABC’s representation of non-casual employees with disabilities was 10.4% at 30 June 2005, compared Training and development programs consider with 10.8% in 2004. the needs of staff with disabilities.

The ABC’s Equity and Diversity Policy includes references The ABC’s Disability Action Plan includes strategies to people with disabilities and the ABC has a general on training, development and support. Through its policy for access and equity for people with disabilities. performance management system, the ABC ensures Recruitment and selection guidelines advise on that all staff, including people with disabilities, have selection processes, merit selection, and avoidance their training needs identified and addressed. The ABC of stereotyping, assumptions and discrimination. is a Registered Training Organisation required to meet standards of training and accommodation inclusive The ABC’s draft revision of its Code of Conduct of people with disabilities. ABC Building Services embraces the principle of ‘respecting each other’, has been consulted about the need for accessible with reference to disability discrimination. training rooms and facilities.

Relevant plans, policies and guidelines are available Training and development programs include to staff on the ABC’s intranet site. State Human information on disability issues as they relate Resources managers have access to information to the content of the program. on external disability organisations, contacts and resources to assist managers and staff. The ABC’s mandatory training program, Creating a Better Place to Work, continued to be delivered The ABC continued to improve access for both nationally during 2004–05. A total of 1 276 staff, employees and visitors with disabilities. This has been including executive directors and managers, have achieved by improvements in the upgrade of the been trained since its introduction. The workshops leased Burnie premises in Tasmania and the new cover the areas of diversity, bullying, discrimination, Port Lincoln building in South Australia, both of which harassment and conflict resolution, and provide the have facilities for employees and visitors with disabilities opportunity to focus on disability employment issues. including general access and toilets. Staff induction information includes the ABC’s diversity, Initial discussions and information gathering have discrimination, harassment and bullying policies. focused on improving online accessibility features for staff with vision impairment. Complaints/grievance mechanism, including access to external mechanisms, in place to address issues The ABC is a member organisation of Employers and concerns raised by staff. Making A Difference, the Australian employers’ network on increasing disability employment The ABC Discrimination and Harassment Policy and opportunities and awareness. the Anti-Bullying Policy are included on a Complaint and Grievance Resolution web page. This site includes Recruitment information for potential job applicants information on what discrimination, harassment and is available in accessible formats on request. bullying mean; the responsibilities of management and staff; complaint and grievance support and procedures; Accessible formats are available for potential job access to external complaints mechanisms and the applicants and were provided on request during the appointment and role of grievance contact officers. year by mail, fax, email and online. The turnaround Contact officers receive specific training when appointed. for responding to accessible format requests was usually the same as for other requests. Advertisements The ABC’s employment agreements include provisions have also been provided on the Internet. for consultation and settlement of individual grievances Appendices for the year ended 30 June 2005 185 Annual Report 2004–05 Appendices

Appendix 13 - Commonwealth Disability Strategy (continued) and other disputes, and the performance management and service standards, which address accessibility system has provision for appeals. for people with disabilities.

A widely-publicised professional counselling service for A statement of what audiences and customers can staff and their families is provided through the ABC expect in their dealings with the ABC is incorporated Employee Assistance Program. in its Service Commitment. Access for people with disabilities is provided through captioning, accessible Provider television and websites. Guidelines have been developed Providers have established mechanisms for quality specifically to make ABC television services more improvement and assurance. accessible for people who are blind or have a visual impairment or limited reading comprehension. Several mechanisms assist with quality improvement and assurance within the ABC, such as the ABC’s Complaints/grievance mechanism, including access Editorial Policies and Code of Practice. Importantly, the to external mechanisms, in place to address issues Editorial Policies include program standards on portrayal, and concerns raised about performance. discrimination and stereotypes, including reference to people with disabilities and a section on accessibility. A The ABC’s Code of Practice, Editorial Policies and new addition in 2005 alerts program makers not to label Service Commitment include extensive guidelines groups or individuals, so as not to portray stereotypes. for dealing with program complaints and the range of methods of lodging complaints. The guidelines The ABC Advisory Council also makes recommendations include the option for people who are not satisfied to the ABC Board on programming issues and holds with the ABC’s response to a complaint about a small group consultations to obtain community views Code of Practice issue to refer their complaint to on ABC programs and services. Members of the an independent body, the Australian Broadcasting Council include people with disabilities. Authority. A teletypewriter (TTY) facility is available for the purpose of contacting the ABC about services Providers have an established service charter that and programs. specifies the roles of the provider and consumer

Appendix 14 - Performance Pay Eighty-one senior executives received bonuses totalling Seventy-six non-executive employees received $445 023, an average of $5 494 per senior executive. bonuses totalling $376 645, an average of $4 956 per employee. Appendix 15 - Staff Profile Total ABC Staff Strength, June 2005

Division ACT NSW NT O’seas Qld SA Tas Vic WA Totals %

ABC Enterprises 3.99 166.83 2.11 16.61 8.60 3.73 26.55 13.31 241.73 5.62 Business Services 4.03 209.83 6.62 14.55 45.14 14.41 56.43 14.25 365.26 8.50 Strategy and Communications 2.66 49.20 2.00 2.00 4.00 2.00 6.00 6.00 73.86 1.72 Human Resources 1.20 52.05 1.00 2.00 5.00 24.93 2.00 11.20 3.92 103.30 2.40 International Broadcasting 1.00 9.50 1.00 1.60 82.10 95.20 2.21 New Media and Digital Services 68.57 29.50 3.00 23.00 1.00 125.07 2.91 News and Current Affairs 42.14 298.25 29.82 25.00 108.30 59.49 41.03 92.37 60.20 756.60 17.60 Production Resources 63.47 356.98 42.32 65.41 79.96 59.65 169.78 63.38 900.95 20.96 Radio 30.78 343.73 34.53 119.46 84.67 37.56 157.53 82.28 890.54 20.72 Technology and Distribution 13.05 222.21 12.00 24.24 24.84 19.96 52.32 30.39 399.01 9.28 Television 0.26 199.79 1.00 9.02 25.53 18.44 79.98 12.51 346.53 8.06

Total 162.58 1 976.94 131.40 28.00 394.09 361.76 198.78 757.26 287.24 4 298.05 100.00 % 3.78 46.00 3.06 0.65 9.17 8.42 4.62 17.62 6.68 100.00

Notes Gender Breakdown 1. Values in full-time equivalents. Head count % 2. Statistics current as at 26 June 2005. Female 2 400 47.77 Male 2 624 52.23 Total 5 024 100.00 Appendices 186 for the year ended 30 June 2005 Annual Report 2004–05 Appendices

Appendix 16 - Ecologically Sustainable Development and Environmental Performance The ABC continued to ensure its compliance with The ABC now requires that all new IT office equipment the requirements of section 516A of the Environment purchases comply with current best practice standards, Protection and Biodiversity Conservation Act 1999 such as the European TCO’99 labelling scheme (EPBC Act). A heritage study and formulation of a and US Energy Star certification. Wherever possible heritage strategy has been commissioned to ensure Multifunctional Devices (MFD) are given precedence the ABC is in compliance with the requirements of over single-function machines. From November 2004, Division 5 of the EPBC Regulations 2000, ‘Managing liquid crystal display (LCD) monitors are standard Commonwealth Heritage Places’. issue for all new computers. It is expected that LCD screens will be 70% more energy efficient In August 2004, the ABC returned its annual National than cathode ray tube (CRT) monitors. Environment Protection Measures (NEPM) Questionnaire to the Environmental Protection and Heritage Council, The ABC prepared Environmental and Energy policies retaining its low-risk agency status. Compilation of the affirming the principles of promoting purchasing Corporation’s total Annual Energy Consumption report practices that consider the energy use profile of is underway and it will be lodged on the Department equipment and products and of reducing, reusing of the Environment and Heritage online Energy Data and recycling materials. The provision of LCD screens, Gathering and Reporting (EDGAR) database by the encouragement of MFDs and a ‘zero to landfill’ October 2005 deadline. recycling program for print consumables highlights the ABC’s attitude towards the ESD philosophy.

Appendix 17 - ABC Advisory Council In 2004–05, the ABC Advisory Council met three times. R1/3/04 Early Morning Programming It made 10 recommendations and 45 commendations. for Younger Children Council recommends that the ABC continue to Advisory Council Members schedule programs for a younger children’s audience Deborah Klika (Convenor) —small children between 3–8 years in the early Sascha Walkley morning timeslot. Phil Wood Glyn Parry Director of Television: Noted. ABC Television will Simon Andrews continue to broadcast four hours of children’s television Keith Smith each weekday morning and on Sunday mornings. Beverly Smallwood Programs from 8am–10am are designed for the 0–5 Professor Michael Burgess year old age group. Programs from 6am–8am are Dr Pamela Chick scheduled for the 5–9 year old audience in accordance Robyn Lambley with their viewing patterns. The Director of Television Dr Paul Collier notes the success of the children’s programming Alan Wu strategy. During 2004, the ABC Television children’s audience share increased in the mornings (Monday Summary of Recommendations, to Friday) to 72% among 0–4 years olds and 66% Responses and Commendations for 0–12s. 2004-05 R1/2/04 Julie Copeland—Arts Talk Director of Radio: ABC Radio is continuing discussions Council commends Julie Copeland for her Arts Talk about the viability of radio as a medium of the 21st program. Many segments are interesting and could Century for children aged 3–8 years. perhaps be aired at other times for those people not able to listen to the Sunday program. R2/3/04 Foreign Correspondent Exhibition/Travellers Tales Director of Radio: Sunday Morning with Julie Copeland Council commends the Foreign Correspondent replaced Arts Talk approximately two years ago. The Exhibition currently travelling around Australia. Council current program is repeated at midnight the same has received positive and enthusiastic feedback. day with ‘The Makers’ component of the program The exhibition is excellently presented and projects repeated again at 2.15pm on Tuesdays. There are the image of the ABC. Council recommends that no current plans to repeat segments of the program this exhibition form the basis of a series of programs at other times. The audience for Sunday Morning along the lines of Travellers Tales, which gives the is actually significantly lower than for the preceding story behind the stories. and following programs. Radio National is looking to increase the appeal of the program where possible Director of News and Current Affairs: At this stage, News without losing its essential character. and Current Affairs are unable to give an undertaking that programs of this nature will be produced. Appendices for the year ended 30 June 2005 187 Annual Report 2004–05 Appendices

Appendix 17 - ABC Advisory Council (continued) R3/3/04 Computing Program—Practical and their specific genre of music and what inspires them. Everyday Applications in the Digital Age Radio National’s Sunday Morning arts program and Council recommends that the ABC look to producing The Deep End both have a brief to focus on artists. a series examining and explaining the practical Local Radio programs regularly address the artistic applications of computers and software to seniors perspective through interviews with artists and program and beginners. Such a series could also include the segments devoted to artistic pursuits, particularly at a applications of other existing technologies, such as local community level. There are, however, no plans for broadband, DVDs, SMS, MP3s, web-cams and set a single program of this nature across the network. top boxes. In addition, the series could contain segments on new technologies, such as digital radio, R5/3/04 Public Institutions reviews of new products and their applications. and the People Behind Them Council recommends that the ABC again look at a Director of Television: Noted. ABC Television will series on Great Institutions, as first recommended in consider opportunities for such a series, subject to December 2003. While recognising that there may be available resources, audience and schedule needs some difficulties, Council believes programs giving a and the suitability of submitted material. behind-the-scenes look at the people and traditions of significant institutions and organisations would be Director of Radio: triple j broadcasts regular segments well received. Examples could be galleries, libraries, presented by Mike Wilcox, which feature information Houses of Parliament, the United Nations, the Red on new technology that will appeal to the network’s Cross, the CWA, the Masons, the Flying Doctor Service target demographic. They cover technologies such and the Hells Angels. as MP3 downloads, software, hardware and computer games. Director of Television: Noted. ABC Television will consider opportunities for such a series, subject to Radio National has broadcast the specialist technology available resources, audience and schedule needs program The Buzz for several years. Audience research and the suitability of submitted material. The Division showed that audiences are not interested in a solely also notes that considerable work has been undertaken technology-based program. As a result Radio National in seeking to produce various programs involving some is not continuing with The Buzz. Technology content of Australia’s key institutions. Although some recent will be dealt with in The Science Show, while the social attempts have been unsuccessful, due to the fact that and cultural aspects of technology will continue to be the institutions have sought to exercise greater editorial dealt with in programs like Life Matters. Use of emerging control than the ABC believed desirable, the Division technologies will be incorporated in the new Radio will continue to investigate program opportunities. National Saturday Breakfast program presented by Geraldine Doogue. Director of Radio: Local Radio is enthusiastic about a series on Great Institutions and is continuing to give There are a number of regular segments on Local Radio the idea some thought. Radio will keep Council informed programs around the country dealing with rapidly on progress. Public institutions are regularly covered changing and complex computer technology. Given on Radio National’s journalism-based programs such the diversity and regionally specific nature of our as Background Briefing, The Religion Report, Breakfast, current coverage, no plans currently exist for any Hindsight and The Sports Factor. one program to be broadcast on Local Radio dealing with this subject matter. R6/3/04 Employment Skills and the Changing Nature of Work R4/3/04 Artists and Their View of the World Council recommends that the ABC produce a series Council recommends the ABC produce a series of on changing employment skills and the changing programs centred on artists, their view of the world nature of work, in particular trades. Council believes and how they look at specific issues. there is room for a program, which not only deals with professions but also expands into trades, skill Director of Television: Noted. ABC Television continues shortages and changing employment skills. to seek new approaches, collaborations and dialogues among Australian program makers and artists. As the Director of Television: Noted. ABC Television will Advisory Council would be aware, the ABC is Australia’s consider opportunities for such a series, subject to leading arts television broadcaster. The television arts available resources, audience and schedule needs strategy is focused on engagement with the arts and the suitability of submitted material. community around Australia and engaging with audiences to enthuse and excite them about the Director of Radio: triple j, in conjunction with Science arts. Priorities for 2005 include the development of a Online, has produced a series called Catapult, which revitalised Sunday afternoon, development of a prime involved triple j staff member Mike Wilcox speaking time, weekly, issues-based arts program, and ensuring to inspiring young entrepreneurs about business that arts programming is topical and at the heart of what innovation. Aimed at young people, the series is is going on within the arts in any given week in Australia. designed to provide insight into the pros and cons of setting up one’s own business. In total, 30 profiles Director of Radio: triple j has a weekly program have been produced, profiling a new business or freewheelin’, which invites artists to come in to discuss person each day. Appendices 188 for the year ended 30 June 2005 Annual Report 2004–05 Appendices

Appendix 17 - ABC Advisory Council (continued) Regular guests on Local Radio flow programming Director of Radio: Local Radio believes the suggestion around the country discuss issues relating to the of examining the influence of ethnic groups on particularly changing nature of the workforce, including changes small regional communities has real merit and will give to skill and educational requirements. In this way, further consideration to commissioning such content programming retains local relevance, as it addresses for radio and online, including through the Regional local issues which vary from region to region. Production Fund.

The Radio National program Life Matters has a Producer R3/1/05 Digital Diaries (Radio Diaries) who specialises in work-related issues. As this is an area Council recommends the ABC investigate the possibility that is central to the Life Matters brief, the subject of presenting an Australian version of the PBS program receives extensive coverage on the program. Digital Diaries, a ten minute diary of peoples lives recorded by flash presentations and radio. R1/1/05 Compass Council commends Geraldine Doogue for her Director of New Media and Digital Services: The presentation of Compass. As spirituality and topics Division is currently investigating different approaches surrounding spirituality are of great interest, an earlier to incorporating this kind of video content into its timeslot for Compass may be appropriate. If rights offering. While proposals of this kind raise a number issues are not a difficulty, Compass could also be of editorial concerns, especially when the video might run on ABC2, allowing greater audience access. be contributed by members of the audience, the Division sees real advantages in presenting this kind Director of New Media and Digital Services: ABC2 of content. The proposal to enhance the scope and does intend to show Compass. While no strategy scale of the Australia Wide program includes items was developed for the inclusion of the program in the generated by audience members, as well as themes schedule during the initial planning phase of ABC2, located in people’s experiences, such as why they live the service plans to create a prime-time slot in the where they do, their holiday homes, and more general near future. In general, Compass is commissioned background on different regions of Australia. by ABC Television for three runs only and programs acquired for the slot are purchased for a limited Director of Radio: This concept has merit and Radio number of runs. Nonetheless, a number of programs will explore it further for the 2006 program year. produced by the ABC for Compass are cleared for Local Radio believes such content could be garnered unlimited runs and would be available for ABC2. through a similar process to that used in producing Inquiries about the rights situation for the Compass the successful Australian Snapshots in 2004. The series transmitted by ABC Television in 2003–04 have images captured in that initiative depict sport, leisure identified 26 episodes that can be shown on ABC2. and daily activities of life in regional communities and they are now part of an exhibition touring regional R2/1/05 Communities and their galleries and libraries. ABC Radio is aiming to Influence in Regional Australia undertake Australian Snapshots again in 2006. Council recommends the development of a program or segments looking at the influence of ethnic groups Commendations on various communities; e.g. the Japanese in Broome, The ABC Advisory Council commended the following the Germans in South Australia, the Chinese in the ABC Radio and Television programs, and ABC Online Goldfields, the Italians in the Riverina, the Greeks content: Moments in Time; Strictly Dancing; The New in Melbourne and the Dutch in Tasmania. As some Inventors; Gardening Australia; Angels in America; of this material may have been gathered previously Checklist for an Armed Robber; Reality Bites; Selling perhaps existing material, if suitable, could be Success; Moulin Rouge Girls; The Best of Mother and repurposed for ABC2. Son; Awaye; ABC New Media and Digital Services for the development of the Winged Sandals site; Catalyst; Director of New Media and Digital Services: The Children’s Hospital; the Catalyst program ‘Body Hits’; Division understands that content focusing on the the documentary Welcome To Woomera; Inventions contribution of ethnic communities has been developed from the Shed; Bush Telegraph; The Media Report; over the years by areas within Radio National, especially Hack; the At The Movies Online site; the ABC for its their Social History and Features area. coverage of netball; repeats of Something in the Air; Cricket In The 70s and 80s; the ABC’s coverage of the New Media and Digital Services is developing a proposal Australian Cricket Tour of India; The Chaser Decides; to enhance the scope and scale of the broadband Double the Fist; Foyle’s War; Little Britain; the Schools’ program Australia Wide. The intention is to build on Spectacular; Opal Fever; Hell Has Harbour Views; the skills and production resources now established Terrors of Tasmania; The Deep End; Thirty Years in across the country to produce rich-media stories on Thirty Days and The Classic 100 Piano. a wide range of engaging and informative issues that can be distributed across both our broadband and The Council also commends Stephen Crittenden for digital television platforms. Programs about the influence his presentation of Radio National Breakfast; Virginia and contributions of different ethnic communities Sargent the Editor of abcXchange and Inside the around Australia would certainly be within the scope ABC; Tony Eastley for his presentation of AM; ABC of the proposed enhanced program, provided normal educational programming from 10am–midday; the production criteria, such as story value and ‘talent’, ABC Online’s informative and in-depth Election coverage; are met. Wil and Adam on their final triple j show; triple j for Appendices for the year ended 30 June 2005 189 Annual Report 2004–05 Appendices

Appendix 17 - ABC Advisory Council (continued) the Top 100; Rewind and The Way We Were; the Council congratulates The Glasshouse on its 100th work of ABC sound recordists, particularly those in program and notes the interesting digital arts displays Radio National, for the high quality work they produce; and exhibitions on ABC Online. ABC switchboard staff across Australia. The Advisory

Appendix 18 - Independent Complaints Review Panel The Independent Complaints Review Panel (ICRP) vision used was misleading and an example of investigated five complaints during 2004–05. editorialising by the ABC. The segment covered Two separate complaints were made about the an anti-logging protest that took place in the New same program. South Wales Mission State Forest area of the Pilliga Scrub. The item included footage of a koala and some • Mr Barry Chipman of Timber Communities kangaroos. The complainant alleged that viewers who Australia Ltd and Mr John McDonald of Forestry saw the segment could have interpreted it in a way Tasmania, complained that the Four Corners program that suggested koalas and kangaroos were under threat ‘Lords of the Forests’ was inaccurate, biased, and from logging in this area. Further, the complainant lacked balance and fairness. The claimed bias and said there were no koalas in the Mission State Forest lack of balance centred around the complainants’ and the logged trees were cypress, which koalas view the program had a strong anti-logging, do not eat. anti-wood-chipping bias and that the makers and presenter of the program embraced an The ICRP partially upheld the complaint on the basis anti-logging philosophy. that the ABC advised that the vision of the koala and kangaroos had not been shot in the Mission State The ICRP found that there were inaccuracies and Forest, but had come from a video taken at a different some misrepresentation of facts in the program time in another part of the forest. The Panel considered and partially upheld the complaints. that this did not display serious bias and concluded that labelling the vision of the koala and kangaroos In his capacity as Editor-in-Chief, Managing Director as ‘file footage’ could have averted the complaint. Russell Balding accepted the ICRP’s findings and asked the Director of News and Current Affairs to In his capacity as Editor-in-Chief, Managing Director take appropriate action where necessary. Russell Balding accepted the ICRP’s findings and asked the Director of News and Current Affairs to • Mr Raymond Gomerski of Victoria complained take note of the requirements concerning the use about a segment on Stateline in Victoria, broadcast of file footage. on 14 May 2004. The program featured an interview with the Federal Treasurer, the Hon. Peter Costello, • Mr Laurence Jones of Queensland made a by ABC reporter, Ms Kathy Bowlen. The interview complaint against the Four Corners program ‘City covered issues surrounding the funding of the Limits’ broadcast on 18 October 2004. The program Mitcham-Frankston Freeway in Victoria. The complainant discussed the water crisis in Australia and dealt with claimed the interviewer gave the Federal Treasurer wastewater recycling, among other issues. The a ‘free hand’ in the interview, but when the same complainant alleged the program was seriously reporter conducted a later interview with the Premier biased, factually inaccurate and misrepresented people of Victoria her conduct was unacceptable. The opposed to the reuse of treated sewage effluent by complainant also alleged there were factual not providing a balanced debate on the issue. inaccuracies in the report concerning the funding of the freeway. The ICRP found that the program covered the issues fairly and explored the advantages and disadvantages In not upholding the complaint, the ICRP found that of the present available remedies such as dams, the ABC had broadcast some 267 stories concerning desalination, piping of water from other sources and the issue of the Mitcham-Frankston Freeway and had recycling. The Panel found that while the complainant presented various points of view. In that context, was correct in his assertion that the possible toxicity the Panel found the complaint did not amount to of treated sewage was not extensively explored in serious bias. the program, the ICRP accepted the ABC’s reply that no firm proposal to convert sewage into drinking • Mr Eugene Herbert of New South Wales complained water was current in Australia at the time of making about a segment on the 7pm Television News in Sydney the program. The ICRP did not uphold the complaint. broadcast on 3 February 2004. He alleged that the Appendices 190 for the year ended 30 June 2005 Annual Report 2004–05 Appendices

Appendix 19 - Freedom of Information The Freedom of Information Act 1982 (‘FOI Act’) Four requests were granted in full, five in part, eight gives the public the right to access documents held were refused and one was withdrawn. Four requests by the ABC. Part II of Schedule 2 of the FOI Act gives proceeded to an internal review and one was before the ABC an exemption in relation to material that is the Administrative Appeals Tribunal (AAT) at 30 June program related. 2005. In the four cases, exemptions claimed were upheld in one, while further documents were released During the past year, the ABC dealt with 18 requests in the other three matters. for access to documents under the FOI Act.

Appendix 20 - ABC Code of Practice for Broadcast Programs Introduction In news, current affairs and information programs, The ABC’s place in the media industry is distinctive. violent events should never be sensationalised or The Australian Broadcasting Corporation Act 1983, presented for their own sake. gives the Corporation particular responsibilities such as the provision of an independent news service. The In drama programs, the aim is not to see how ABC Charter (section 6 of the Act) sets out the functions much violence will be tolerated, but how little is of the Corporation and can be found on the Internet necessary to achieve honest ends without undue at . dramatic compromise.

The ABC Act guarantees the editorial independence 2.2 Language of the Corporation’s programs. The ABC holds the Variations of language favoured by different groups of power to make programming decisions on behalf of Australians are valid and have their place in programs. the people of Australia. By law and convention neither On occasions, the language of one group may be the Government nor Parliament seeks to intervene in distasteful to another. Use of such language is permitted those decisions. provided it is not used gratuitously and provided the language can be justified in the context of, for example, This Code of Practice applies to ABC Radio and news or current affairs reporting, fiction, documentary, Television, Online and other emerging new media dramatisation, comedy or song lyrics. services. Some parts of the Code apply to a particular medium such as Section 8: Television 2.3 Sex and Sexuality Program Classifications. Where this is the case Provided it is handled with integrity, any of the following material is marked accordingly. treatments of sex and sexuality may be appropriate and necessary to a program: The word ‘program’ is used throughout the Code and • it can be discussed and reported in the covers programs broadcast on ABC Radio and context of news, current affairs, information Television, content provided on ABC Online and or documentary programs; through emerging new media services. • it can be referred to in drama, comedy, lyrics or fictional programs; and This Code of Practice summarises the major principles • it can be depicted, implicitly or explicitly. which guide ABC programs. The ABC Editorial Policies 2004 sets out programming policies and guidelines 2.4 Discrimination in full. The ABC’s Editorial Policies can be found at To avoid discrimination, programs should not use . language or images in a way which is likely to disparage or discriminate against any person or section of the community on account of race, ethnicity, nationality, 2. General Program Codes sex, marital or parental status, age, disability or illness, The guiding principle in the application of the following social or occupational status, sexual preference or general program codes is context. What is unacceptable any religious, cultural or political belief or activity. The in one context may be appropriate and acceptable in requirement is not intended to prevent the presentation another. However, the use of language and images of material which is factual, or the expression of for no other purpose but to offend is not acceptable. genuinely-held opinion in a news, current affairs, information or factual program, or in the legitimate The code is not intended to ban certain types of context of a humorous, satirical or dramatic work. language or images from bona fide dramatic or literary treatments, nor is it intended to exclude such references 2.5 Privacy from legitimate reportage, debate or documentaries. The rights of individuals to privacy should be respected Where appropriate, audiences will be given advance in all ABC programs. However, in order to provide notice of the content of the program. information which relates to a person’s performance of public duties or about other matters of public 2.1 Violence interest, intrusions upon privacy may, in some Particular care must be taken in the presentation or circumstances, be justified. portrayal of violence. The presentation or portrayal of violence must be justifiable, or else the material should not be presented. Appendices for the year ended 30 June 2005 191 Annual Report 2004–05 Appendices

Appendix 20 - ABC Code of Practice for Broadcast Programs (continued) 3. Specific Program Codes 4. News, Current Affairs 3.1 Children’s Programs and Information Programs While the real world should not be concealed from This section applies to all programs produced by the children, special care is to be taken to ensure programs News and Current Affairs Division of the ABC and other children are likely to access, unsupervised, will not information programs that comprise both news and cause alarm or distress. information relating to current events. ABC programs with significant factual content, which do not comprise 3.2 Religious Programs both news and information relating to current events, Religious programs include coverage, explanation, are dealt with in section 5 below. analysis, debate and reports about major religious traditions, indigenous religions and new spiritual 4.1 Every reasonable effort must be made to ensure movements, as well as secular perspectives on religious that the factual content of news, current affairs and issues. The ABC does not promote any particular information programs is accurate. Demonstrable errors belief system or form of religious expression. will be corrected in a timely manner and in a form most suited to the circumstances. 3.3 Indigenous Programs Program makers and journalists should respect Aboriginal 4.2 Every reasonable effort must be made to ensure and Torres Strait Islander cultures. Particular care that programs are balanced and impartial. The should be exercised in the coverage of traditional commitment to balance and impartiality requires that cultural practices such as the naming or depicting editorial staff present a wide range of perspectives of the deceased. and not unduly favour one over the others. But it does not require them to be unquestioning, nor to give all 3.4 Avoidance of Stereotypes sides of an issue the same amount of time. Programs should not promote or endorse inaccurate, demeaning or discriminatory stereotypes. Programs 4.3 Balance will be sought through the presentation, will take care to acknowledge the diverse range of as far as possible, of principal relevant viewpoints on roles now performed by women and men. Irrelevant matters of importance. This requirement may not always references to physical characteristics, marital status be reached within a single program or news bulletin or parental status will be avoided. In programs using but will be achieved as soon as possible. experts, interviewees and other talent to present opinions, program makers should ensure a gender 4.4 Editorial staff will not be obliged to disclose balance of commentators and experts where possible. confidential sources which they are entitled to protect at all times. 3.5 Television Programs: Closed Captioning for People who are 4.5 Re-enactments of events will be clearly identified Hearing Impaired or Deaf* as such and presented in a way which will not Closed caption programs will be clearly marked when mislead audiences. program information is provided to the press or when captioned programs are promoted. Where possible, 4.6 If reported at all, suicides will be reported open captioned advice will be provided if technical in moderate terms and will usually avoid details problems prevent scheduled closed captioning. of method.

Television programs broadcast between 6pm and 4.7 Sensitivity will be exercised in presenting images 10.30pm and news, current affairs and information of or interviews with bereaved relatives and survivors programs broadcast at any time are captioned in or witnesses of traumatic incidents. accordance with the Broadcasting Service Act 1992. Addresses to the nation and events of national 4.8 Television Programs: News Updates. Care will be significance will also be transmitted with closed exercised in the selection of sounds and images used captioning. The ABC will continue to increase closed in television news updates and consideration given captioning to achieve a target of 55% of all programs to the likely composition of the audience. broadcast between 6am and midnight by the end of 2005, and 70% by the end of 2007. 4.9 Television Programs: News Updates During Children’s Viewing Times. News updates should 3.6 Television Programs: Accessible generally not appear during programs directed at Television for People who are Blind children. In exceptional circumstances, news updates or Have a Visual Impairment or may appear during children’s viewing times, but must Limited Reading Comprehension* not include any violent content. Where material appears in text format on ABC Television, the ABC will endeavour to provide it in audio as well, 4.10 Television Programs: News Flashes. Because subject to availability of resources and considerations the timing and content of news flashes on television of creativity, editorial integrity and immediacy. are unpredictable, particular care should be exercised in the selection of sounds and images and consideration given to the likely composition of the audience. This should be done, notwithstanding the need to get a news flash to air as quickly as possible. Prior to any Appendices 192 for the year ended 30 June 2005 Annual Report 2004–05 Appendices

Appendix 20 - ABC Code of Practice for Broadcast Programs (continued) news flash during children’s and other G classified indicate that the program is one that children will enjoy. programs, a visual and audio announcement will be Some G programs contain themes or story-lines that broadcast advising viewers that regular programming are not of interest to children. will be interrupted with a news flash. Parents should feel confident that children can watch material in this classification without supervision. 5. Factual Programs Whether or not the program is intended for children, This section applies to all ABC programs with significant the treatment of themes and other classifiable elements factual content but which do not comprise both news will be careful and discreet. and information relating to current events. Themes: the treatment of themes should have a 5.1 The ABC is committed to providing programs of very low sense of threat or menace and be justified relevance and diversity which reflect a wide range of by context. audience interests, beliefs and perspectives. In order to provide such a range of views, the ABC may Violence: may be very discreetly implied, but should: provide programs which explore, or are presented • have a light tone; or from, particular points of view. • have a very low sense of threat or menace; • be infrequent; and 5.2 Every effort must be made to ensure that the • not be gratuitous. factual content of such programs is accurate and in context and does not misrepresent viewpoints. Sex: activity should: • only be suggested in very discreet visual 5.3 Demonstrable errors of fact will be corrected or verbal references; in a timely manner and in a form most suited to • be infrequent; and the circumstances. • not be gratuitous.

5.4 Editorial staff will not be obliged to disclose Nudity in a sexual context is not permitted in G. confidential sources which they are entitled to protect at all times. Language: coarse language should: • be very mild and infrequent; and • not be gratuitous. 6. Promotions for Programs Program promotions will be scheduled so as to be Drug use: should be implied only very discreetly consistent with the nature of surrounding programs. and be justified by context.

Nudity: outside of a sexual context should be: 7. Warnings • infrequent; Where appropriate, the audience will be given advance • not detailed; and notice of programs or program segments which some • not gratuitous. could find distressing or disturbing. PG—Parental Guidance (parental guidance recommended for audiences under 15 years) 8. Television Program Classifications* This system of television program classification applies PG programs may be shown between 8.30am and the Guidelines for the Classification of Films and 4.00pm on weekdays and 7.30pm and 6.00am Computer Games issued by the Office of Film and on any day of the week. Literature Classification and current at the time of publication of this Code of Practice. PG programs may contain themes and concepts which, when viewed by those under 15 years, may The classifications cover all programs broadcast on require the guidance of an adult. The PG classification ABC Television, with the exception of news, current signals to parents that material in this category contains affairs and information programs as described in depictions or references which could be confusing or Section 4, which are not subject to classification. upsetting to children without adult guidance. Material classified PG will not be harmful or disturbing to children. Programs having a particular classification under the Office of Film and Literature Classification Guidelines Parents may choose to preview the material for their may be modified so that they are suitable for broadcast children. Some may choose to watch the material or suitable for broadcast at particular times. with their children. Others might find it sufficient to be accessible during or after the viewing to discuss 8.1 Classification of Television Programs the content. G—General (suitable for all ages) Themes: supernatural or mild horror themes may be G programs may be shown at any time. This category included. The treatment of themes should be discreet is considered suitable for all viewers, and includes and mild in impact. More disturbing themes are not programs designed for pre-school and school age generally dealt with at PG level. children. The G classification symbol does not necessarily Appendices for the year ended 30 June 2005 193 Annual Report 2004–05 Appendices

Appendix 20 - ABC Code of Practice for Broadcast Programs (continued) Violence: may be discreetly implied or stylised, Sex: activity may be discreetly implied. and should also be: • mild in impact; and Nudity in a sexual context should not contain a lot • not shown in detail. of detail, or be prolonged.

Sex: activity and nudity in a sexual context may be Verbal references to sexual activity may be more detailed suggested, but should: than depictions if this does not increase the impact. • be discreet; • be infrequent; Language: coarse language may be used. • not be gratuitous; and Generally, coarse language that is stronger, • verbal references to sexual activity detailed or very aggressive should: should be discreet. • be infrequent; and • not be gratuitous. Language: coarse language should be mild and infrequent. Drug use: may be discreetly shown. Drug use should not be promoted or encouraged. Drug use: discreet verbal references and mild, incidental visuals of drug use may be included, but these should Nudity: outside of a sexual context may be shown not promote or encourage drug use. but depictions that contain any detail should not be gratuitous. Nudity: outside of a sexual context should not be detailed or gratuitous. MA—Mature Adult audience (suitable only for mature audiences aged 15 years and over) M—Mature audience (recommended for mature audiences 15 years and over) MA programs may be shown between 9.30pm and 5.00am on any day of the week. M programs may be shown between noon and 3.00pm on weekdays that are school days and 8.30pm and MA programs, because of the matter they contain or 5.00am on any day of the week. because of the way it is treated, are suitable only for viewing by mature audiences aged 15 years and over. The M category is not recommended for viewers under 15 years. Programs classified M contain material that Material classified MA deals with issues or contains is considered to be potentially harmful or disturbing to depictions which require a more mature perspective. those under 15 years. Depictions and references to This is because the impact of individual elements or classifiable elements may contain detail. While most a combination of elements is considered likely to be themes may be dealt with, the degree of explicitness harmful or disturbing to viewers under 15 years of age. and intensity of treatment will determine what can be While most themes may be dealt with, the degree of accommodated in the M category—the less explicit explicitness and intensity of treatment will determine or less intense material will be included in the M what can be accommodated in the MA category— classification and the more explicit or more intense the more explicit or more intense material, especially material, especially violent material, will be included violent material, will be included in the MA classification in the MA classification. and the less explicit or less intense material will be included in the M classification. Themes: most themes can be dealt with, but the treatment should be discreet, and the impact should Themes: the treatment of themes with a high degree not be high. of intensity should be discreet.

Violence: generally, depictions of violence should: Violence: generally, depictions of violence should not • not contain a lot of detail; and have a high impact. Depictions with a strong impact • not be prolonged. should be infrequent, and should not be prolonged or gratuitous. In realistic treatments, depictions of violence that contain detail should: Realistic treatments may contain detailed depictions, • be infrequent; but these should not be prolonged. • not have a high impact; and/or • not be gratuitous. Depictions of violence in stylised treatments may be more detailed and more frequent than depictions In stylised treatments, depictions of violence may of violence in close to real situations or in realistic contain more detail and be more frequent if this treatments if this does not increase the impact. does not increase the impact. Visual suggestions of sexual violence are permitted Verbal and indirect visual references to sexual violence only if they are not frequent, prolonged, gratuitous may only be included if they are: or exploitative. • discreet and infrequent; and • strongly justified by the narrative or Sex: activity may be implied. documentary context. Appendices 194 for the year ended 30 June 2005 Annual Report 2004–05 Appendices

Appendix 20 - ABC Code of Practice for Broadcast Programs (continued) Depictions of nudity in a sexual context which contain the subject of legal proceedings or any complaint about detail should not be exploitative. a radio or television program which is made to the ABC more than six months after the broadcast to Verbal references may be more detailed than depictions, which it refers. However, please note the ABC cannot if this does not increase the impact. guarantee that it will have the necessary tapes to review complaints made more than six weeks after broadcast Language: coarse language may be used. as this is the statutory period for which the ABC is required to retain radio and television tapes. Coarse language that is very strong, aggressive or detailed should not be gratuitous. 9.2 ABC Audience and Consumer Affairs. Complaints that the ABC has acted contrary to this Code of Practice Drug use: may be shown, but should not be promoted should be directed to the ABC in the first instance. or encouraged. Phone complainants seeking a written response from the ABC will be asked to put their complaint in writing. More detailed depictions should not have a high All such written complaints are to be directed to ABC degree of impact. Audience and Consumer Affairs, GPO Box 9994, in the capital city of your State or Territory. The complainant Nudity: should be justified by context. will receive a response from the ABC within 60 days of receipt of their complaint. 8.2 Implementation Guidelines. The time zones for each program classification are guides to the most The ABC will make a reasonable effort to provide likely placement of programs within that classification. an adequate response to complaints about Code of They are not hard and fast rules and there will be Practice matters, except where a complaint is frivolous, occasions on which programs or segments of programs vexatious or not made in good faith or the complainant appear in other time-slots. For example, a PG program is vexatious or not acting in good faith. or segment of a program designed for teenage viewers could appear before 7.30 pm if that is the time most 9.3 ABC Complaints Review Executive. If a suitable for the target audience, or a PG segment complainant is dissatisfied with a response from in an arts program could appear during a weekend Audience and Consumer Affairs, the complainant may daytime program. request that the matter be reviewed by the Complaints Review Executive (CRE). The CRE is a senior ABC There must be sound reasons for any departure from manager with editorial experience, who is separate the time zone for a program classification. from Audience and Consumer Affairs and program areas, and who can consider the complaint afresh. Programs which are serious presentations of moral, Complainants can write to the CRE at GPO Box 9994, social or cultural issues, may appear outside their Melbourne, Victoria, 3000. normal classification period provided that a clear indication of the nature and content of the program 9.4 Independent Complaints Review Panel. is given at its commencement. The Independent Complaints Review Panel (ICRP) is appointed by the ABC Board to review written Note: Due to local scheduling arrangements, some complaints which relate to allegations of serious programs will be broadcast to Broken Hill outside cases of factual inaccuracy,† bias, lack of balance their classification time zone. or unfair treatment arising from an ABC program.

8.3 Television Classification Symbols. The A complaint of this nature may only be referred to classification symbol of the PG, M or MA program the ICRP for review: (except news, current affairs, information or sporting • if the ABC’s normal complaints handling procedures programs) being shown will be displayed at the (as described in 9.2 above) have been completed commencement of the program. and the complainant is dissatisfied with the ABC’s response; or The classification symbol of the PG, M or MA program • the ABC has not responded within 60 days and (except news, current affairs, information or sporting the ABC has failed to provide an acceptable programs) being promoted will be displayed during reason for the delay; and the promotion. • if in the case of a radio or television program, the complaint was originally lodged with the ABC 8.4 Consumer Advice. Audio and visual consumer within six weeks of the date of broadcast. advice on the reasons for an M or MA classification will be given prior to the commencement of an M Further information can be obtained from the Convener, or MA program. Independent Complaints Review Panel, GPO Box 688, Sydney, NSW, 2001 or by phoning (02) 8333 5639.

9. Complaints If the Convener rejects the complaint for review or if 9.1 This Code of Practice does not apply to any the complainant is dissatisfied with the outcome of complaint concerning a program which is or becomes the review and the complaint is covered by the ABC Appendices for the year ended 30 June 2005 195 Annual Report 2004–05 Appendices

Appendix 20 - ABC Code of Practice for Broadcast Programs (continued) Code of Practice, the complainant may make a Contact Addresses complaint to the Australian Broadcasting Authority Australian Broadcasting Corporation about the matter. Audience and Consumer Affairs GPO Box 9994, in the capital city of your State 9.5 Australian Broadcasting Authority. or Territory. If a complainant: • does not receive a response from the ABC Independent Complaints Review Panel within 60 days; or GPO Box 688, Sydney, NSW, 2001. • is dissatisfied with the ABC’s response; or • is dissatisfied with the outcome of the ICRP Australian Broadcasting Authority review (as mentioned above) and the complaint (Australian Communications and Media Authority is covered by the ABC Code of Practice; from 1 July 2005) the complainant may make a complaint to the PO Box Q500, Queen Victoria Building, NSW, 1230 Australian Broadcasting Authority about the matter. * Not applicable to International Television. † Factual inaccuracy added in June 2005.

Appendix 21 - Performance Against Service Commitment The ABC’s Service Commitment is a statement of what The Service Commitment is freely available to members individuals are entitled to expect in their dealings with of the public, including through the ABC’s website. the ABC. The Service Commitment sits beside a The table below summarises ABC performance against number of other Corporate documents, particularly it service commitments: the ABC Code of Practice and Editorial Policies.

The ABC is committed to: Measure Performance 2004-05

Treating audience members with Whether this is a significant subject Rarely a subject of complaint. fairness, courtesy and integrity. of complaint.

Respecting legitimate rights to Whether the ABC has appropriate Corporation-wide ABC Privacy Policy. privacy and confidentiality. privacy policies. Whether privacy is Rarely a subject of complaint. a significant subject of complaint.

Complying with relevant legislation Number of FOI requests received See FOI report, Appendix 19 such as the Commonwealth and ABC response. (page 190). Freedom of Information Act 1982.

Responding to audience enquiries Statements welcoming comments Comments and complaints are promptly and as comprehensively and complaints; publicly welcomed in statements as possible; on website, in Annual Report and Number of calls logged by capital Service commitment; individual Welcoming comments and city switchboards; emails and letters correspondents are thanked answering, as far as possible, to Audience and Consumer Affairs; for their feedback; for details of all written correspondence; audience contacts and findings Number of complaints upheld by of review bodies see Corporate Welcoming and responding to review bodies. Governance (page 48). complaints;

Providing accurate information.

Making information such as the Whether such information is made Available from ABC Online, Service Commitment and the ABC freely available. ABC Shops and offices Code of Practice freely available. throughout Australia.

Making program information, Whether ABC provides Available through press, on-air including closed caption details such information. announcements and on the and timely advice on program ABC website. changes, widely available. Appendices 196 for the year ended 30 June 2005 Annual Report 2004–05 Appendices

Appendix 21 - Performance Against Service Commitment (cont) The ABC is committed to: Measure Performance 2004-05

Monitoring audience concerns Whether phone calls, mail and Daily and weekly monitoring; reports through phone calls, mail and press coverage are monitored available via Intranet and distributed press coverage; ensuring relevant for audience concerns; to program areas and other key staff are provided with details of staff; regular reports and analysis audience response to programs. Whether relevant staff are provided to ABC Board. with audience response information.

Appendix 22 - ABC Awards 2004–05 Broadcasting Awards Holland Animation Film Festival Bronze Medal, Religion: Rachael Grand Prix, Applied Animation: Kohn, Producer and presenter, International Awards Dan Hartney, The War (video for Encounter (Radio National): the song ‘False Lies’ by Exhausted) ‘Mamaloshen: Mother Tongue, AniFest (Czech Republic) from the 4 Minute Wonders initiative. Yiddish’. Grand Prix, Best Video Clip: Brad May, Dan Hartney, Ben Tiefholz, London Australian Film Festival Television Programming The War (video for the song ‘False Audience Vote for Best and Promotion Lies’ by Exhausted) from the Documentary: Lina Caneva and Gold Medal, Best News Magazine 4 Minute Wonders initiative. Mark Kurzen, The Mascot. Program: Mark Corcoran, Foreign Correspondent: Australian and New Zealand Melbourne International ‘Iran: Cyber Dissidents’. Mental Health Service Film Festival Achievement Award Melbourne Airport Award for Silver Medal, Entertainment Program Silver Award: Sonya Pemberton, Emerging Australian Filmmakers: Opener and Titles: Jason Lau and writer and director, and Stefan Nic Testoni, Jo Plomley and Anna Fraser, Strictly Dancing. Moore, executive producer, Catriona McKenzie, Mr Patterns. Catalyst: ‘Genius of Junk’. Silver Medal, Best Investigative New York Festivals Awards Report: Mary Ann Jolley, Foreign Axiem Awards (US) Interactive and Alternative Media Correspondent: ‘North Korean Best Editing: Steven Baras-Miller, Gold World Award, Websites, Drugs: Pong Su’. Insiders and 7.30 Report. Educational: ABC New Media and Digital Services, Winged Sandals. Bronze Medal, Best Investigative Beijing International Report: Jill Colgan, Foreign Science Film Festival Radio Programming and Promotion Correspondent: ‘Afghan Beauty’. Silver Award: Sonya Pemberton, Gold World Medal, Human writer and director, and Stefan Relations: Linda Neill and Sharon Bronze Medal, Best Editing in Moore, executive producer, Davis, Radio Eye (Radio National): a documentary: Lile Judickas, Catalyst: ‘Genius of Junk’. ‘The Asylum Seekers’. Catalyst: ‘Human Sub’.

2004 Chicago Film Festival Gold World Medal, Religious PROMAX/BDA Asia Awards Intercom Awards Programs: Rachel Kohn and Gold, Best Website Design: ABC Gold Hugo, Website Geoff Wood, The Spirit of Things Asia Pacific Television Online. Entertainment: Sounds Like (Radio National): ‘The Monk and Techno. the Modern Girl’. 2005 PROMAX World Gold Awards (New York) Columbus International Gold Medal, Environment: Natasha Silver, ID Campaign: Karen Film and Video Festival Mitchell, Producer, Parched Lands Vlakhoudis, ABC Television Bronze Plaque, Education: Aviva (Radio National, co-production Promotions, ABC idents: ‘Anzac Ziegler, Plumpton High Babies. with BBC World Service). Day’, ‘Winter’ and ‘Easter’. Bronze plaque: Nick Hilligoss, Good Riddance: Termites. Gold Medal, Profiles/Community Silver, Holiday Image Campaign: Portraits: Kevin Klehr, Producer, Kerstin Norburn and Philip Hawaii International Street Stories (Radio National): Dickson, ABC Television Film Festival ‘Tears Before Bedtime’. Promotions, ABC Ident: ‘Summer’. Golden Maile Award, Best Documentary Film: Catriona Silver World Medal, Social Issues/ Royal Australian and New McKenzie, director, Mr Patterns. Current Affairs: Claudia Taranto, Zealand College of Radiology Street Stories (Radio National): Media Awards ‘Now She’s Just Singing’. Television: Sophie Scott, Stateline (NSW): ‘Hope for the elderly depressed’. Appendices for the year ended 30 June 2005 197 Annual Report 2004–05 Appendices

Appendix 22 - ABC Awards 2004–05 (continued) SXS Web Media Festival (USA) Australian Effects and Animation Australian Interactive Jury Prize Winner: ‘Orpheus and Festival (AEAF) Awards Multimedia Industry the Underworld’, animation from Web Animation: ABC New Media Association (AIMIA) Awards the Winged Sandals website. and Digital Services in association Best Cultural, Lifestyle, Arts: with the Centre for Classics and ABC Online and Film Victoria, Tribeca Film Festival (New York) Archaeology at the University Strange Attractors. Best Documentary Feature: Cathy of Melbourne, Winged Sandals: Henkel and Jeff Canin, The Man ‘Orpheus and the Underworld’. Best Inclusion: Radio Who Stole My Mother’s Face. Australia Online. Australian Film Institute WildSouth Film Festival Awards (AFI) Best Learning: ABC Online, (New Zealand) Best Editing in a Non-Feature: Ricci Swart Multimedia, Koorie NHNZ Award for Best of the Jane St Vincent Welch, The Men Heritage Trust and Film Victoria, Southern Hemisphere: Klaus Toft, Who Would Conquer China. Mission Voices. Killers in Eden. Best Telefeature or Mini-series: Best News/Reference: Four Animal Planet Award for Nature John Edwards, producer, Corners Broadband Edition. program: Klaus Toft, Killers in Eden. Marking Time. Best Science: The ExperiMENTALS. Best Screenplay in Television: National Awards John Doyle, Marking Time. Australian Performing Rights Association/Australian Guild of Australian Affinity Awards Best Direction in Television: Screen Composers (APRA/AGSC) Media Award: Compass. Cherie Nowlan, Marking Time. Screen Music Awards Best Children’s Television Music: Australian Cinematographers Best Actress in a Leading Role Scott Ehler and Amy Wilkins, Society (ACS) National Awards in a Television Drama or Comedy: Active Kidz. Milli Award: David Parer ACS, Bojana Novakovic, Marking Time. Terrors of Tasmania. Best Television Theme: Michael Best Actor in a Leading Role in Lira, The Einstein Factor. Single Camera Newsgathering— a Television Drama or Comedy: Tripod Award: Louie Eroglu, Abe Forsythe, Marking Time. Australian Museum Eureka Prizes Television News: ‘Baghdad Science Journalism: Sonya Bomb’. Best Actress in a Supporting Pemberton, Catalyst: ‘Genius Distinction: Michael Cox, Television or Guest Role in a TV Drama of Junk’. News: ‘American Hostage’. or Comedy: Katie Wall, Marking Time. Environmental Journalism: Ticky News Magazine—Tripod Fullerton, Four Corners: ‘Lords Award: Mark Slade, Foreign Best Actor in a Supporting of the Forests’, ‘The Waste Club’ Correspondent: ‘Chukotka’. or Guest Role in a TV Drama and ‘Sold Down the River’. or Comedy: Matt Le Nevez, TV Magazine—Tripod Award: Louie Marking Time. Health and Medical Research Eroglu, Foreign Correspondent: Journalism: Sophie Scott, Television ‘Marsh Arabs’. Best Light Entertainment Series: News, for overall journalistic Andrew Denton and Anita Jacoby, performance through regular TV Magazine—Distinction: Julian Enough Rope with Andrew Denton. and wide-ranging stories. Mather ACS, Catalyst, ‘Tuatara’. Distinction: Anthony Sines Best Comedy Series: Megan Australian Teachers of ACS, Australian Story, Harding, Double the Fist. Media (ATOM) Awards ‘Mr Singh’s Opus’. Best Educational Website: Outstanding Achievement in Black Friday. Current Affairs—Tripod Craft in Television: Kitty Stuckey, Award: Louie Eroglu, Foreign costume design, Kath and Kim. Best Documentary Human Story: Correspondent: ‘Mosul’. Andrew Ogilvie and Steve Westh, Distinction: Peter Moor: Best Sound in a Non-Feature Chloe’s Story. ‘Canine Killers’. Film: David Bridie, John Patterson and Tony Vaccher: Land of the Best Documentary: Wildness. Wildlife and Nature—Tripod Morning Star. Award: David Parer ACS, The Australian Writers Guild Terrors of Tasmania. Best Cinematography in a Awards (AWGIES) Non-Feature Film: Ian Batt, Children’s Television: Sam Carroll, Documentaries—Cinema and Inside Australia. Noah and Saskia: ‘Extra Spicy’. Television - Distinction: Carl Robertson, Mr Cheng. Television Series: Kylie Needham, MDA: ‘Precious Little’ (shared). Dramatised Documentaries—Tripod Mini-Series (Original): John Doyle, Award: Torstein Dyrting, Rosie. Marking Time, episodes 1 and 2. Appendices 198 for the year ended 30 June 2005 Annual Report 2004–05 Appendices

Appendix 22 - ABC Awards 2004–05 (continued) BelowGround III Women’s Rights and Issues: Tracy New South Wales Music Video Fest Bowden and Jonathan Harley, 7.30 Digital Pictures Award for Best Report: ‘No Respect, No Campaign’. Australian Cinematographers Use of Visual Effects: Animators Society Awards (NSW and ACT) at Large, Pest Control (video for Positive Images of Older Persons: Single Camera Newsgathering— the song ‘Pest Control’ by Me Sarah Schofield, Christine Gold: Michael Cox, Television The Conqueror) from 4 Minute Bratkovic, David Marshall and News: ‘American Hostage’. Wonders initiative. Simon Prior, Stateline (NSW): Gold: Louie Eroglu, Television ‘Indispensable’. News: ‘Baghdad Bomb’. Film Critics Circle of Australia Feature Documentary over 60 University of Technology Sydney News Magazine—Gold: Louie minutes: Nick Torrens and Jane and Australian Centre for Eroglu, Television News: ‘Aussie St Vincent Welch, directors, The Independent Journalism Awards Night Patrol’. Men Who Would Conquer China. George Munster Award for Silver: Louie Eroglu, Lateline: Independent Journalism: Peter ‘Iraq Boxing’. Documentary under 60 minutes: McEvoy, executive producer, Highly Commended: Louie Eroglu, Catriona McKenzie, director, Media Watch. Television News: ‘Iraq Mental Illness’. Mr Patterns. Walkley Awards for Excellence TV Magazine—Gold: Louie Human rights and Equal in Journalism Eroglu, Foreign Correspondent: Opportunity Commission (HREOC) TV News: Peter Cave: ‘Marsh Arabs’. 2004 Human Rights Award exclusive report on Iraq Silver: Quentin David, Australian Television Award: Helen Grasswill, hostage Thomas Hamill. Story: ‘Colouring the Dark’. Quentin Davis, Mara Blazic, Ross Silver: Geoffrey Lye, Foreign Byrne and Roger Carter, Australian Radio News: Peter Cave: Correspondent: ‘Somalia Doctor’. Story: ‘The Road to Tooleybuc’. exclusive report on Iraq Highly Commended: Geoffrey hostage Thomas Hamill. Lye, Foreign Correspondent: IF (Inside Film) Awards ‘Asmara Architecture’. Documentary: Cathy Henkel and Radio Current Affairs: Rafael Jeff Canin, producers, The Man Epstein and Nick McKenzie, AM Current Affairs—Gold: Louie Eroglu, Who Stole My Mother’s Face. and PM: for ‘Police Corruption’. Foreign Correspondent: ‘Mosul’. Silver: Neale Maude, Four Corners: 2005 Logie Awards Broadcast Interviewing: ‘Speed Trap’. Most Outstanding Children’s Tony Jones, Lateline. Silver: Neale Maude, Four Corners: Program: Out There. ‘In the Firing Line’. Best Radio Feature: Phillip Highly Commended: David Martin, Most Outstanding Public Affairs Adams, Chris Bullock, Mary Foreign Correspondent: ‘Saving Program: Australian Story: ‘Into Louise O’Callaghan and Paul the Blue’. the Forest’. Gough, Late Night Live: Highly Commended: Geoffrey Lye, ‘Solomon Island Series’. Foreign Correspondent: ‘Yemen’. Most Outstanding Comedy Highly Commended: Louie Eroglu, Program: The Chaser Decides. Television Current Affairs (less than Foreign Correspondent: ‘Baghdad 20 minutes): Media Watch: ‘Cash Blues’. Older People Speak Out for Comment II’ and ‘Professor Media Award Flint’s Fan Mail’. Documentary—Silver: Peter National Current Affairs and Coleman, Political Cartooning Documentaries over five minutes: State and Territory in Australia. Adam Collins, producer, George Awards Negus Tonight segment. Mental Health Matters Awards Australian Capital Territory (Mental Health Association 2004 PROMAX Australia Awards of NSW) Best Use of Music in Promotions ACT Film and Television Awards Media Award: John Millard, Ian or Station Idents: Denis Carnahan, Best Video or Film Production ACT: Harley, Quentin Davis and Ross ABC Asia Pacific Idents. Stateline: ‘Where There’s Smoke’. Byrne, Australian Story: ‘Colouring the Dark’. United Nations Association of Best Video or Film Production Australia Media Peace Prize (non-client commissioned): NSW Consumer Protection Radio: Sharon Davis and Steven Stateline: ‘Where There’s Smoke’. Awards (Office of Fair Trading) Tilley, Radio Eye (Radio National): Broadcast Media: Natasha ‘Two Weeks in Another Country’. Non-drama (non-client Mitchell, Sue Clark and Engineer commissioned): Stateline: ‘Where Jenny Parsonage, All in the Mind There’s Smoke’ (joint winner). (Radio National).

Television Journalism: Kathleen Hyland, Stateline (ACT): ‘Asbestos’. Appendices for the year ended 30 June 2005 199 Annual Report 2004–05 Appendices

Appendix 22 - ABC Awards 2004–05 (continued) Radio Journalism: Jackie May, Best Radio Report—Electronic South Australian Institute of Earthbeat (Radio National): ‘CCA Media, Hinchliffe Regional and Justice Studies 2004 Awards Treated Timber Under Review’. Suburban Awards: Brett Judge, for Media Excellence ABC Radio News Townsville: Best Special Feature, Radio: NSW Premier’s History Awards ‘Kitten Killers’. Nance Haxton, AM and PM: The Premier’s Audio/Visual History ‘Emu Bomb Anniversary’. Prize: Tom Murray and Allan Collins, Best Documentary or Feature— directors: Dhakiyarr vs the King. Electronic Media: Pip Courtney, Law Society’s Des Colquhoun Media Landline: ‘Chilla Seeney: The Award, Radio: Nance Haxton, AM Northern NSW Old Master’. and PM: ‘Emu Bomb Anniversary’. Journalism Awards Best Sport Feature: Giselle Best Sports Report—Electronic National Association for the Wakatama, Stateline: ‘Uneven Odds’. Media: Michael Lund, 612 ABC Prevention of Child Abuse and Brisbane: ‘Pitch Invasion’. Neglect (NAPCAN): Stateline (SA). Tom Barrass Award for Regional Journalism: Giselle Wakatama, Best Business/Property Report— Stateline: ‘Undermining’. All Media: Pip Courtney, Landline: Tasmania ‘Venture Capital: A Capital Idea’. Best Radio Current Affairs: Tasmanian Media Awards Grace Jones, The World Today: Queensland Premier’s Excellence in Feature Writing or ‘Mining Reunion’. Literary Awards Production: Jocelyn Nettlefold, 7.30 Science Writers Award: Sonya Report: ‘Recherche Bay Logging’. Pemberton, Catalyst: ‘Genius Queensland of Junk’. Victoria Australian Cinematographers Society Awards (Queensland) South Australia Australian Cinematographers News Magazine—Gold: Mark Society Awards (Victoria Slade, Four Corners: ‘Chukotka’. Media Entertainment and and Tasmania) Silver: Peter Moor, Australian Arts Alliance (MEAA) South Wildlife and Nature Films—Gold: Story: ‘Against the Tide’. Australian Awards David Parer, Terrors of Tasmania. Journalist of the Year, Gold: TV Magazine—Gold: Julian Mather Rebecca Morse, Stateline: coverage Experimental and Specialised ACS, Catalyst: ‘Tuatara’. of crisis surrounding former Cinematography—Silver: Nick Gold: Anthony Sines ACS, Archbishop Dr Ian George and Hilligoss, Good Riddance. Australian Story: ‘Mr Singh’s Opus’. the Anglican Church. High Commendation: David Parer, Highly commended: Peter Moor, Terrors of Tasmania. Australian Story: ‘Courage Best TV Broadcaster, Silver: of Conviction’. Michael Smyth, work on TV News, Documentaries (Cinema and TV)— Stateline and Radio News. Silver: Campbell Miller, The Art of Current Affairs—Gold: Peter Moor, Bill Henson. Landline: ‘Canine Killers’. Best TV News Report: Rebecca Silver: Peter Moor, 7.30 Report: Morse, Stateline: coverage of crisis Telefeatures, TV Drama and ‘Bris Fear’. surrounding former Archbishop Dr Mini-series—Highly Commended: Highly commended: Peter Moor, Ian George and the Anglican Church. Graham Brumley, Silversun: Landline: ‘The Old Master’. Episode 37. Best TV Current Affairs Report: Ian Queensland Media Awards Henschke, Stateline: interviews. TV Station Breaks and Promotions Best Coverage of Children’s or —Highly commended: Peter Young People’s Issues—All Media: Best Radio Current Affairs Report: Crocker, Stateline: ‘Peninsular’. Kellie Riordan, ABC Radio: ‘Young Hayden Cooper, AM: story on Voters’ and ‘Kill TV Councillor’. Trish Worth. TV Magazine—Highly commended: Paul di Benedetto, George Negus Best coverage of Research and Best Coverage of Social Equity Tonight: ‘Piners’. Technology—All Media: Jenny Affairs: Nance Haxton, AM and PM, Woodward, Stateline: ‘The stories on the 50th anniversary of Horsham Rural City Council’s Climate Gamble’. the atomic tests at Emu Field. Community Event of the Year triple j, One Night Stand Rural Press Club of Queensland Best TV Feature or Documentary: concert, Natimuk. Excellence in Rural Journalism— Prue Adams, Landline: series on All Media: Peter Lewis, Landline: genetically modified crops. Quill Awards for Excellence ‘Risky Business: Australia’s in Journalism Biosecurity Arrangements Gold Quill: Belinda Hawkins, Challenged’. Australian Story: ‘One Man Standing’. Appendices 200 for the year ended 30 June 2005 Annual Report 2004–05 Appendices

Appendix 22 - ABC Awards 2004–05 (continued) Best TV Current Affairs/Feature: Children’s Book Council Awards Koala Awards (NSW Belinda Hawkins, Australian Story: Honour Book: The Naming of Children’s Choice Awards) ‘One Man Standing’. Tishkin Silk. Picture Book of the Year: Leigh Hobbs, Old Tom Man of Mystery, Young Journalist of the Year: Country Music Association published by ABC Books. Nick McKenzie. Australia (CMAA) Golden Guitar Awards Magazine Publishers of Best Investigative Journalism in Male Vocalist of the Year: Australia (MPA) Awards Any Medium: Nick McKenzie and Adam Harvey. Magazine of the Year, Gold Rafael Epstein. Trophy: ABC Enterprises. Heritage Song of the Year: Lee Best Rural Affairs Report in Any Kernaghan and Colin Buchanan, Victorian Country Music Awards Medium: Kerri Ritchie, Stateline: ‘Missin’ Slim’. Song of the Year: Graeme story on rural suicide. Connors, ‘Hard Decisions’. Best Instrumental: Best TV Camera Work in Tommy Emmanuel. Male Vocalist of the Year: Adam News and Current Affairs: Harvey, ‘That’s What You Call Mark Dobbin, Stateline: story Country Music Association of a Friend’. on lack of preparedness for Australia (CMAA) Achiever Awards fog in Port Melbourne. Record Company of the Year: Instrumental of the Year: Tommy ABC Music. Emmanuel, ‘Tall Fiddler’. Victorian Rural Press Club Awards Music Publishing Company of the Trailblazers Heritage Award: Lee Best Feature Story, Radio: Libby Year: ABC Music Publishing. Kernaghan (with Colin Buchanan), Price: ‘NFF Relevance’. ‘Missin’ Slim’. Entertainer of the Year: Sara Storer.

Enterprises Awards Folio Awards (New York) Other Awards Best Consumer Cover, Gold: ARIA Awards (Australian Record Delicious magazine. ABC/British Chevening Industry Association) Scholarship to the Reuter Best Classical Album: Teddy Tahu Best Consumer Overall Design, Foundation in Oxford Rhodes, The Voice, released by Silver: Delicious magazine. Philippa McDonald ABC Classics. Best Consumer Epicurean, Gold: Australasian Reporting Awards Best Music DVD: Midnight Oil, Delicious magazine. Gold Award: ABC Annual Report Best of Both Worlds, released by 2003–04. ABC Music. Kanga Awards (SA Children’s Choice Awards) 2005 SANE Book of the Year Australian Blues Music Awards Best Picture Book: Leigh Hobbs, Craig Hamilton, Broken Open. Song of the Year: Jeff Lang, Old Tom Man of Mystery, ‘The Save’. published by ABC Books. Appendices for the year ended 30 June 2005 201 Annual Report 2004–05 Appendices

Appendix 23 - Television Transmission Frequencies Digital Television Currumbin 62 South Yarra 60 Cassilis 42 Darling Downs 37 Upper Murray 9A Central Tablelands 1 Australian Capital Emerald 9† Upwey 47 Central Western Slopes 11 Territory Gladstone East 33† Warburton 60 Cobar 2 Canberra 9A Gladstone West 47† Warrnambool 50† Coffs Harbour 60 Tuggeranong 59 Gold Coast 62 Western Victoria 6 Collarenebri 30 Weston Creek 59 Gordonvale 42 Condobolin 65 Gympie 62 Western Australia Coolah 56 New South Wales Gympie Town 62 Albany 8 Cooma Town 0 Armidale 32 Mackay 10 Broome 9† Cooma Town 56 Batemans Bay 9A Mt Isa 7† Bunbury 36 Cootamundra* 59 Bathurst 7 Nambour 62 Carnarvon 6† Cowra 63 Bowral/Mittagong 52† Noosa/Tewantin 62 Central Agricultural 45 Crookwell 45 Bouddi 37 Rockhampton 11 Esperance 9A† Darbys Falls* 58 Broken Hill 10 Southern Downs 45 Geraldton 41 Deepwater* 62 Central Tablelands 36 Sunshine Coast 62 Kalgoorlie 9A Deniliquin 57 Central Western Slopes 12 Toowoomba 55 Karratha 53† Drake* 59 Coffs Harbour 61 Townsville 31 Manjimup 58 Dubbo 57 Cooma 55† Townsville North 54 Narrogin 58† Dungog 60 Dubbo 58 Wide Bay 9A Perth 12 Eden 1 Dungog 59† Port Hedland 8† Elizabeth Beach* 57 Gosford 37 South Australia Roebourne 9A† Emmaville 55 Goulburn 56† Adelaide 12 Roleystone 56 Enngonia* 69 Grafton/Kempsey 36 Adelaide Foothills 64 Southern Agricultural 11 Eugowra* 55 Illawarra 51 Elizabeth South 64 Toodyay 56 Forster* 47 Kings Cross 30 Renmark/Loxton 39 Wagin 38† Glen Davis* 48 Kotara 37 South East 39 Glen Innes 50 Lithgow 31 Spencer Gulf North 38 Glengarry and Grawin* 67 Lithgow East 56 Victor Harbor 56 Analog Television Gloucester 42 Manly/Mosman 30 Goodooga 8 Manning River 7 Tasmania Australian Capital Gosford 46 Merewether 37 Hobart 8 Territory Goulburn 55 Murrumbidgee Irrigation Hobart NE Suburbs 56 Canberra 9 Grafton/Kempsey 2 Area 11 Launceston 65 Conder* 49 Gunning* 58 Murwillumbah 29† NE Tasmania 41 Fraser 56 Hartley* 48 Narooma 56† Taroona 45 Tuggeranong 60 Hay 66 Newcastle 37 Weston Creek 55 Hillston* 62 Nowra North 66 Victoria Illawarra 56 Portland/Wallerawang 56 Apollo Bay 54† New South Wales Inverell 2 Richmond/Tweed 29 Bairnsdale 56† Adelong* 67 Ivanhoe 6 Stanwell Park 52 Ballarat 41 Albury North 56 Jerilderie 10 SW Slopes/E Riverina 46 Bendigo 48 Araluen 56 Jindabyne 60 Sydney 12 Bruthen 38† Armidale 33 Junee* 58 Tamworth 54 Casterton 54† Armidale North 5A Kandos 60 Ulladulla 28 Churchill 49† Ashford 5A Kangaroo Valley* 58 Upper Namoi 8 Cobden 59† Balranald 39 Khancoban 60 Wagga Wagga 55 Colac 52† Batemans Bay Kings Cross 46 Wollongong 51 Coleraine 42† /Moruya 9 Kotara 58 Wyong 37 Ferntree Gully 47 Bathurst 6 Kyogle 57 Foster 56† Batlow* 68 Laurieton 44 Northern Territory Goulburn Valley 37 Bega/Cooma 8 Lightning Ridge 10 Alice Springs 8† Horsham 55 Berry* 58 Lismore East* 56 Darwin 30 Lakes Entrance 61† Bolivia* 37 Lithgow 32 Katherine 8† Latrobe Valley 42 Bonalbo 55 Lithgow East 55 Lorne 54† Bonny Hills* 49 Long Flat* 49 Queensland Marysville 60 Booral* 62 Lord Howe Babinda 42 Melbourne 12 Bouddi 67 Island North* 9 Blackwater 47† Mildura/Sunraysia 11 Bourke 7 Lord Howe Boyne Island 56† Murray Valley 58 Bowral/Mittagong 33 Island South* 8 Brisbane 12 Nhill 66 Braidwood 57 Maclean/Ashby* 58 Cairns 8 Nowa Nowa 51† Broken Hill 2 Manly/Mosman 42 Cairns East 42 Orbost 37† Burra Creek* 55 Manning River 6 Cairns North 42† Portland 59† Byron Bay* 58 Mannus* 67 Capella 31† Safety Beach 60 Capertee* 52 Megalong* 55 Charters Towers 54† Selby 47 Captains Flat* 55 Menindee 9 Appendices 202 for the year ended 30 June 2005 Annual Report 2004–05 Appendices

Appendix 23 - Television Transmission Frequencies (continued) Merewether 50 Northern Territory South Alligator— Charleville 9 Merriwa 8 Adelaide River 11 Kakadu Resort* 65 Charters Towers 44 Mount George* 28 Alice Springs 7 Tennant Creek 9 Chillagoe* 69 Mount Kembla* 39 Alice Springs North* 69 Ti Tree* 67 Clairview* 69 Mudgee 55 Ampilatwatja* 67 Timber Creek* 69 Clermont 10 Mudgee Town* 54 Angurugu* 58 Tindal* 47 Cloncurry 7 Mullumbimby Creek* 33 Areyonga* 66 Tipperary* 66 Coen 8 Mungindi 10 Arlparra* 60 Titjikala* 56 Collinsville 55 Murrumbidgee Barunga* 66 Umbakumba* 56 Conondale* 57 Irrigation Area 7 Batchelor* 69 Urapunga* 68 Cooktown 67 Murrurundi 6 Bathurst Island 11 Wadeye* 69 Coppabella* 55 Murwillumbah 60 Bathurst Island* 69 Warruwi* 69 Corfield 10 Narooma 0 Beswick* 60 Werenbun* 65 Cow Bay* 48 Newcastle 48 Bickerton Island* 60 Willowra* 69 Cracow* 68 Newcastle 5A Borroloola 6 Wudykapildiya* 69 Crows Nest* 58 Nowra North 32 Bulman* 68 Wurankuwu* 59 Croydon 8 Nundle* 56 Cattle Creek* 68 Yarralin* 69 Cunnamulla 10 Nymagee* 66 Cooinda* 45 Yirrkala* 9 Currumbin 33 Nyngan 3 Daguragu* 66 Yuelamu* 56 Daintree Village* 59 Oberon 57 Daly River 10 Yuendumu* 60 Dajarra* 69 Ocean Shores* 56 Darwin 6 Yulara* 67 Darling Downs 32 Orange (Rosewood)* 55 Darwin* 46 Dimbulah 46 Patonga* 46 Darwin North 55 Queensland Dingo Beach* 57 Peak Hill* 55 Docker River* 51 Adavale* 69 Dirranbandi 7 Portland Town* 55 Douglas Daly* 63 Agnes Water* 53 Doomadgee* 69 Portland/Wallerawang 57 East Alligator* 65 Airlie Beach 49 Dysart 2 Quirindi 5A Elliott* 58 Alligator Creek* 58 Eidsvold 57 Richmond/Tweed 6 Finke* 51 Almaden* 64 Einsleigh* 66 Smiths Lake* 55 Galiwinku 8 Alpha 8 Eloise Mine* 66 Stanwell Park 33 Gapuwiyak* 69 Anakie* 59 Emerald 11 Stroud* 63 Groote Eylandt 7 Aramac 11 Eromanga* 66 SW Slopes/E Riverina 0 Haasts Bluff* 69 Atherton 68 Esk 55 Sydney 2 Harts Range* 69 Augathella 11 Eulo* 69 Talbingo* 67 Helen Springs* 68 Ayr 63 Flagstaff Creek* 42 Tamworth 55 Hermannsburg* 66 Ayton* 69 Flame Tree and Tamworth City 2 Hodgson Downs* 69 Ayton* 62 Jubilee Pocket* 54 Telegraph Point* 49 Imanpa* 51 Babinda 54 Flying Fish Point* 58 Tenterfield 69 Jabiru 8 Ballard 33 Forsayth* 56 Thredbo 34 Jim Jim* 69 Ballera* 56 Georgetown 7 Tottenham 10 Kalkaringi* 57 Bamaga* 69 Gladstone East 32 Tullamore* 55 Katherine 7 Bancroft* 55 Gladstone West 55 Tullibigeal* 69 Katherine Gorge* 62 Barcaldine 10 Glenden* 47 Tumbarumba* 66 Kings Canyon Resort* 69 Bedourie 7 Gold Coast 49 Tumut 57 Kintore* 60 Bell 56 Goondiwindi 6 Tweed Heads 31 Kulgera* 69 Birdsville 8 Gordonvale 55 Ulladulla 33 Laramba* 68 Blackall 9 Greenvale 8 Upper Hunter 8 Maningrida* 63 Blackwater 8 Gunpowder* 69 Upper Namoi 7 Mary River* 65 Bogantungan* 69 Gympie 45 Uralla* 56 Mataranka 8 Bollon* 69 Gympie Town 57 Urbenville* 58 McArthur River* 59 Boonah 57 Herberton 60 Vacy 31 McArthur River Mine* 69 Boulia 8 Hervey Bay 55 Wagga Wagga 56 Mereenie* 67 Bowen 5A Horseshoe Bay* 56 Walcha 6 Milikapiti* 69 Boyne Island 57 Hughenden 9 Walgett 69 Minjilang* 69 Brisbane 2 Hungerford* 69 Walwa/Jingellic* 56 Mt Liebig* 66 Burdekin Falls* 69 Injinoo* 55 Warialda* 52 Newcastle Waters 8 Burketown* 69 Injune 8 Weilmoringle* 69 Nhulunbuy 11 Byfield* 55 Isisford 7 White Cliffs* 69 Numbulwar* 69 Cairns 9 Jackson Oil Field* 69 Wilcannia 8 Nyirripi* 66 Cairns East 41 Jericho 7 Wisemans Ferry* 67 Peppimenarti* 69 Cairns North 56 Julia Creek 10 Wollongong 30 Pine Creek 10 Camooweal 8 Jundah* 69 Woronora* 46 Pularumpi* 69 Canungra* 60 Karumba 6 Wyangala* 62 Robinson River* 59 Cape Flattery Mine* 69 Kelso* 59 Wyong 42 Santa Teresa* 68 Capella 32 Kooralbyn* 56 Young 11 Cardwell* 69 Kowanyama* 69 Appendices for the year ended 30 June 2005 203 Annual Report 2004–05 Appendices

Appendix 23 - Television Transmission Frequencies (continued) Kubin* 62 Southern Downs 1 Coober Pedy 8 Watarru* 69 Lakeland 69 Speewah* 55 Cook* 69 Watinuma* 68 Lakeland Roadhouse* 57 Springsure 8 Cowell 6 Watson* 68 Laura 8 St George 8 Cudlee Creek* 54 William Creek* 69 Little Mulgrave* 45 St Lawrence* 68 Elizabeth South 63 Wirrulla 8 Lockhart River* 69 Stanage Bay* 68 Elliston* 69 Woomera 7 Longreach 6 Stonehenge* 69 Ernabella* 69 Wudinna 30 Mackay 8 Stuart 59 Eudunda* 66 Yalata* 66 Mapoon* 69 Sue Island* 61 Fregon* 69 Yankalilla* 56 Mareeba 54 Sunshine Coast 40 Glendambo* 69 Yunta* 69 Maroon* 56 Surat 11 Golden Grove* 56 Meandarra 59 Tambo 6 Gumeracha* 56 Tasmania Middlemount 8 Tara 57 Hallett Cove 63 Acton Road 55 Miles 9 Taroom 11 Hawker 48 Avoca 45 Miriam Vale/Bororen 55 Texas 11 Iga Warta* 65 Barrington Valley 46 Mission Beach 2 Thallon* 69 Indulkana* 69 Bicheno 10 Mitchell 6 Thangool* 58 Kalka* 68 Binalong Bay 33 Monto 56 Thargomindah* 69 Kanpi* 68 Blackstone* 55 Moonford* 40 Theodore 58 Keith 42 Burnie 58 Moore 33 Thursday Island 8 Kenmore Park* 69 Cygnet 45 Moranbah 5A Tieri* 68 Kingscote* 69 Derby 57 Moranbah Town 55 Tin Can Bay* 55 Kingston SE/Robe 56 Dover 56 Morven 7 Toogoolawah* 59 Lameroo 57 Dover South 44 Mossman 41 Toowoomba 56 Leigh Creek South 9 Eaglehawk Neck* 56 Mossman South* 59 Townsville 3 Lyndhurst* 60 East Devonport 57 Mount Alford* 55 Townsville North 55 Lyndoch* 56 Forth* 43 Mount Garnet 2 Trinity Beach 45 Manguri* 69 Geeveston 57 Mount Isa 6 Tully 55 Mannum* 66 Gladstone 40 Mount Molloy 7 Tully Heads* 54 Maralinga* 66 Goshen/Goulds Mount Morgan* 56 Wallumbilla* 46 Marion Bay* 56 Country 57 Mount Surprise* 55 Wandoan 5A Marla* 69 Gunns Plains* 57 Moura 54 Wangetti 51 Marree 8 Hillwood 46 Mungallala* 65 Warwick 55 Melrose/Wilmington* 59 Hobart 2 Murgon 57 Weipa 7 Mimili* 69 Hobart NE Suburbs 57 Muttaburra 8 Wide Bay 6 Mintabie* 64 King Island 11 Nambour 58 Willows* 59 Moomba* 69 Launceston 56 Napranum* 63 Windorah* 69 Myponga* 39 Lileah 8 Nebo 55 Winton 8 Naracoorte 57 Lilydale 57 Nelly Bay* 30 Wirralie* 69 Nepabunna* 69 Little Swanport/ New Mapoon* 64 Wujal Wujal* 69 Normanville* 57 Ravensdale* 56 Noosa/Tewantin 32 Wyandra* 69 Nyapari* 69 Mangana 55 Normanton 8 Yaraka* 30 Oak Valley* 67 Maydena* 61 Osborne Mines* 63 Yarrabah* 69 Oodnadatta* 60 Meander 56 Paluma* 59 Yeppoon 56 Orroroo* 69 Montumana 59 Pentland 8 Yowah* 69 Parachilna* 69 NE Tasmania 32 Pormpuraaw* 69 Yuleba* 68 Penong* 69 Neika/Leslie Vale* 56 Port Douglas 55 Peterhead* 56 New Norfolk 56 Proserpine 56 South Australia Pinnaroo 56 Orford 55 Quilpie 8 Adelaide 2 Pipalyatjara* 51 Paloona* 47 Rathdowney* 40 Adelaide Foothills 46 Port Lincoln 60 Penguin 31 Ravenshoe 41 Amata* 69 Quorn 47 Port Arthur* 56 Redlynch 60 Andamooka 8 Rawnsley Park Station* 69 Port Sorell 64 Richmond 6 Angaston* 58 Renmark/Loxton 3 Pyengana Valley 33 Rockhampton 9 Arkaroola* 69 Roxby Downs 56 Queenstown/Zeehan 56 Rockhampton East 55 Balfours Well* 52 South East 1 Ringarooma 55 Roma 7 Barton* 69 Spencer Gulf North 1 Rosebery 33 Rosedale* 57 Bookabie* 68 Streaky Bay 10 Savage River 4 Rossville* 62 Bordertown 2 Swan Reach* 66 Sisters Beach* 60 Saibai Island* 63 Burra 56 Tarcoola* 69 Smithton 32 Sapphire/Rubyvale* 46 Cape Jervis* 46 Truro Grove* 66 South Springfield 56 Sarina* 55 Caralue Bluff 59 Tumby Bay 32 St Helens 31 Scherger* 50 Carrickalinga* 55 Umuwa* 69 St Marys 56 Shute Harbour 2 Ceduna/Smoky Bay 9 Victor Harbor 55 Strahan 57 Smithfield Heights 56 Chandler* 68 Waikerie 56 Strathgordon 43 Somerset Dam* 57 Coffin Bay 45 Wallatinna* 50 Swansea 57 Appendices 204 for the year ended 30 June 2005 Annual Report 2004–05 Appendices

Appendix 23 - Television Transmission Frequencies (continued) Taroona 46 Latrobe Valley 40 Christmas Island* 11 Mandurah* 57 Tullah* 55 Lorne 57 Coalmine Beach* 65 Manjimup 57 Ulverstone 59 Mallacoota 57 Cocos Island Marble Bar 8 Upper Derwent Valley* 58 Mansfield 50 (West Island)* 9 Margaret River 57 Waratah 57 Marysville 46 Condingup/Howick 6 Marvel Loch* 55 Wayatinah* 46 Melbourne 2 Coolgardie* 63 Maryville* 56 Weldborough 56 Mildura/Sunraysia 6 Coonana* 63 Meekatharra 8 Wilmot* 56 Mitta Mitta* 53 Coral Bay* 68 Menzies 10 Wynyard 33 Monbulk* 56 Cosmo Newberry* 66 Merredin 8 Murray Valley 2 Cue 10 Moora 60 Victoria Murrayville* 63 Curtin* 69 Morawa 8 Alexandra 59 Myrtleford 2 Dalwallinu 46 Mount Magnet 8 Alexandra Environs 31 Nhill 9 Dampier 29 Mukinbudin* 31 Anglesea and Aireys Nowa Nowa 55 Denham 8 Mullewa 9 Inlet* 56 Old Tallangatta* 53 Denmark* 67 Munglinup* 69 Apollo Bay 55 Omeo 32 Derby 8 Muradup* 67 Bairnsdale 57 Orbost 2 Djarindjin* 53 Murchison* 63 Ballarat 42 Port Campbell* 54 Dongara* 61 Murrin Murrin* 65 Bemm River* 58 Portland 60 Eneabba 46 Nannup 32 Bendigo 1 Rosebud* 56 Esperance 10 Narembeen 64 Blackwood* 61 Safety Beach 61 Eucla* 69 Narrogin 57 Bonnie Doon 58 Selby 57 Exmouth 8 Newdegate* 66 Boolarra* 56 Seymour 55 Fishery Beach* 57 Newman 7 Bright 32 South Yarra 61 Fitzroy Crossing 58 Norseman 7 Bruthen 53 Swifts Creek 59 Forrest* 69 North Rankin* 61 Buchan* 69 Tallangatta* 46 Gairdner* 68 North Rankin* 67 Buxton* 33 Tallangatta Valley* 53 Gascoyne Junction* 66 Northam 56 Cann River 11 Tawonga South 32 Geraldton 6 Northampton 8 Casterton 55 Underbool* 63 Gnowangerup* 69 Northcliffe* 56 Churchill 55 Upper Murray 1 Goodwyn* 68 Nullagine* 50 Cobden 8 Upwey 39 Gracetown* 61 Nungarin* 66 Cohuna* 68 Warburton 61 Halls Creek 8 Nyabing* 66 Colac 5A Warrnambool 2 Hopetoun 65 Oldfield—Bedford Coleraine 2 Warrnambool City* 29 Hyden* 29 Harbour* 51 Corryong 9 Western Victoria 5A Jameson (Mantamaru)* 69 Oldfield—Karranga* 51 Dargo* 57 Wye River* 52 Jerramungup* 69 One Arm Point* 69 Dartmouth* 54 Yea 33 Jundee Gold Mine* 68 Ongerup* 67 Eildon 33 Yendon/Lal Lal* 67 Jurien 55 Onslow 8 Eildon town 57 Kalbarri 9 Ora Banda* 59 Ensay* 55 Western Australia Kalgoorlie 6 Oriental Well* 67 Eskdale* 67 Albany 7 Kambalda 55 Pallottine Mission* 69 Falls Creek* 56 Albany West* 63 Karalundi* 68 Palm Springs Ferntree Gully 56 Argyle 69 Karilywara* 63 Gold Mine* 60 Flowerdale and Augusta 56 Karratha 54 Pannawonica 11 Hazeledene* 56 Badgingarra* 68 Karratha South* 42 Paraburdoo 6 Forrest * 65 Bamboo Creek* 64 Katanning 7 Parnngurr* 69 Foster 57 Bayulu 45 Kellerberrin* 41 Peaceful Bay* 67 Freeburgh/Smoko* 56 Beacon* 69 Kojonup 69 Pemberton 31 Geelong (Newtown)* 56 Bencubbin* 68 Kondinin* 69 Perth 2 Gellibrand* 66 Billiluna* 66 Koolyanobbing 11 Perth East* 49 Genoa 31 Blackstone* 69 Koorda* 52 Pingrup* 67 Gisborne* 56 Boddington* 68 Kulin* 31 Port Hedland 7 Goulburn Valley 40 Borden* 65 Kununoppin* 67 Prevelly* 65 Halls Gap 55 Bremer Bay* 69 Kununurra 9 Punmu* 66 Harrietville* 57 Bremer Bay South* 67 Kununurra East 68 Quinninup* 56 Healesville* 57 Bridgetown 56 La Grange* 69 Ravensthorpe 11 Hopetoun 56 Broads Dams* 69 Lake Grace 33 Rawlinna* 69 Hopetoun * 29 Broome 8 Lake Gregory* 68 Roebourne 9 Horsham 45 Bruce Rock* 66 Lake King* 69 Roleystone 57 Howqua* 57 Bunbury 5 Lancelin* 53 Salmon Gums 8 Jamieson* 58 Burringurrah* 69 Laverton 10 Sandstone* 63 Jeeralang/Yinnar Camballin* 68 Learmonth* 66 Southern Agricultural 2 South* 54 Carnarvon 7 Leeman 5A Southern Cross 9 Kiewa 57 Central Agricultural 5A Leinster 10 Tambellup* 67 Lakes Entrance 32 Cervantes 46 Leonora 8 Telfer* 60 Appendices for the year ended 30 June 2005 205 Annual Report 2004–05 Appendices

Appendix 23 - Television Transmission Frequencies (continued) Tjirrkarli* 69 BRACS Television Minjilang 66 New Mapoon 58 Tjuntjuntjara* 69 Ngukurr 69 Pormpuraaw 66 Tom Price 10 The Australian Nturiya 65 Saibai Island 66 Toodyay 40 Broadcasting Authority Numbulwar 66 Seisia 65 Trayning* 69 has issued licences Oenpelli 66 St Pauls 66 Useless Loop* 68 for community facilities Palumpa 66 Stephens Island 65 Vlaming Head* 69 formerly known as Papunya 66 Sue Island 64 Wagin 8 Broadcasting for Remote Peppimenarti 63 Umagico 59 Walpole* 57 Aboriginal Communities Pmara Jutunta 66 Woorabinda 66 Wanarn* 63 Scheme (BRACS). Pularumpi 63 Wujal Wujal 66 Wangkatjungka* 69 Communities with Ramingining 66 Yam Island 65 Warakurna* 69 such facilities have Santa Teresa 65 Yorke Islands 66 Warburton* 69 a transmitter, which Umbakumba 65 Warmun* 68 allows rebroadcasting Wadeye 63 South Australia Warralong* 60 of the ABC or Warruwi 66 Amata 66 Wave Rock* 69 programming from Yirrkala 66 Ernabella 66 Weeli Wolli Creek* 69 other sources. Yuelamu 65 Fregon 66 Wellstead* 67 Yuendumu 66 Indulkana 63 Westonia* 65 Northern Territory Wharton* 69 Ali Curung 66 Queensland Western Australia Wiluna* 69 Barunga 63 Aurukun 66 Balgo 66 Wongan Hills 6 Bathurst Island 66 Badu Island 64 Beagle Bay 66 Woodie Woodie* 60 Beswick 69 Bamaga 66 Djarindjin Wurreranginy Bulman 65 Boigu Island 66 Jigalong 66 Community* 8 Daguragu 63 Coconut Island 66 Kalumburu 66 Wyndham 10 Finke 66 Darnley Island 66 Kiwirrkurra 66 Yalgoo 10 Hermannsburg 63 Gununa 63 La Grange 66 Yandicoogina* 68 Imanpa 66 Hope Vale 66 Looma 66 Yiyili* 69 Kalkaringi 51 Injinoo 64 Oombulgurri 66 Youngaleena* 60 Kintore 66 Kowanyama 63 Tjukurla 66 Yulga Jinna* 65 Lajamanu 63 Kubin 65 Warmun 65 Yungngora* 69 Maningrida 66 Lockhart River 63 Wingellina 66 Zanthus* 69 Milikapiti 66 Mabuiag Island 66 Yandeearra 66 Milingimbi 65 Murray Islands 66 Yungngora 66

* SBRS—The Australian Broadcasting Authority has issued a licence to rebroadcast the service indicated under the Self-Help Broadcasting Reception Scheme. Transmission facilities are provided by the licensee.

† New Services established in 2004–05.

Television Transmitter Statistics

ACT NSW NT QLD SA TAS VIC WA Total Digital 3 39 3 29 7 5 33 18 137 Analog 4 93 16 122 33 46 53 73 440 SBRS 1 58 67 96 59 14 36 111 442 BRACS 33 26 4 14 77 Total 8 190 119 273 103 65 122 216 1 096 Appendices 206 for the year ended 30 June 2005 Annual Report 2004–05 Appendices

Appendix 24 - Radio Transmission Frequencies Local Radio Tumbarumba* 92.5 Birdsville 106.1 Pentland 106.1 Tumut 97.9 Bogantungan* 106.1 Pialba 855 Australian Capital Upper Namoi 99.1 Boulia 106.1 Pormpuraaw* 106.1 Territory Wagga Wagga 102.7 Brisbane 612 Quilpie 106.1 Canberra 666 Walcha 88.5 Burketown* 96.3 Rockhampton 837 Walgett 105.9 Cairns 801 Roma 105.7 New South Wales White Cliffs* 107.7 Cairns 106.7 Roma/St George 711 Armidale 101.9 Wilcannia 1584 Cairns North 95.5 Scherger* 92.1 Ashford 107.9 Young 96.3 Camooweal 106.1 Southern Downs 104.9 Batemans Bay/ Carmilla* 94.5 St Lawrence* 94.9 Moruya 103.5 Northern Territory Charleville 603 Tambo 105.9 Bega 810 Adelaide River 98.9 Chillagoe* 106.1 Taroom 106.1 Bombala 94.1 Alexandria* 105.5 Clairview* 94.1 Thargomindah* 106.1 Bonalbo 91.3 Alice Springs 783 Cloncurry* 100.5 Theodore 105.9 Broken Hill 999 Bathurst Island 91.3 Coen 105.9 Toowoomba 747 Byrock 657 Bickerton Island* 105.7 Collinsville 106.1 Torres Strait 1062 Central Western Borroloola 106.1 Cooktown 105.7 Townsville 630 Slopes 107.1 Bulman* 102.9 Croydon 105.9 Tully 95.5 Cobar 106.1 Daly River 106.1 Cunnamulla 106.1 Wandoan 98.1 Cooma 1602 Darwin 105.7 Dimbulah 91.7 Weipa 1044 Corowa 675 Docker River* 107.7 Doomadgee* 97.5 Weipa* 105.7 Crookwell 106.9 Galiwinku 105.9 Dysart 91.7 Wide Bay 100.1 Cumnock 549 Gapuwiyak* 106.1 Eidsvold 855 Eden 106.3 Groote Eylandt 106.1 Einsleigh* 96.9 South Australia Glen Innes 819 Haasts Bluff* 105.9 Emerald 1548 Adelaide 891 Gloucester 100.9 Jabiru 747 Forsayth* 105.3 Andamooka 105.9 Goodooga 99.3 Jim Jim* 105.9 Georgetown 106.1 Coober Pedy 106.1 Gosford 92.5 Katherine 106.1 Gladstone 99.1 Cook* 107.7 Goulburn 90.3 Kings Canyon Glenden 92.5 Glendambo* 106.1 Grafton 738 Resort* 89.1 Gold Coast 91.7 Leigh Ck Coalfield* 99.3 Grafton/Kempsey 92.3 Maningrida* 104.5 Goondiwindi 92.7 Leigh Creek South 1602 Hay 88.1 Mataranka 106.1 Goonyella* 89.7 Lyndhurst* 88.7 Illawarra 97.3 McArthur River Mine* 105.7 Greenvale 105.9 Marree 105.7 Ivanhoe 106.1 Mereenie Gas/Oil Gunpowder* 106.1 Mintabie* 88.7 Jindabyne 95.5 Field* 96.3 Gununa* 92.7 Moomba* 106.1 Kandos 96.3 Milikapiti* 94.1 Gympie 95.3 Mount Gambier 1476 Kempsey 684 Minjilang* 102.9 Gympie 1566 Naracoorte 1161 Khancoban* 89.7 Newcastle Waters 106.1 Hope Vale* 106.1 Oodnadatta* 95.3 Lightning Ridge 92.1 Ngukurr* 104.5 Hughenden 1485 Port Lincoln 1485 Lithgow 1395 Nhulunbuy 990 Hungerford* 106.1 Port Pirie 639 Manning River 95.5 Numbulwar* 104.5 Injune 105.9 Renmark/Loxton 1062 Menindee 97.3 Palumpa* 102.9 Jackson Oil Field* 107.7 Roxby Downs 102.7 Merriwa 101.9 Pine Creek 106.1 Julia Creek 567 Streaky Bay 693 Mudgee 99.5 Ramingining* 107.3 Karumba 106.1 Todmorden* 106.1 Murrumbidgee Tanami* 96.1 Kowanyama* 106.1 Woomera 1584 Irrigation Area 100.5 Tennant Creek 106.1 Lakeland 106.1 Yalata* 105.9 Murrurundi 96.9 Ti Tree* 107.7 Laura 106.1 Murwillumbah 720 Timber Creek* 106.9 Lockhart River* 106.1 Tasmania Muswellbrook 105.7 Tindal* 91.7 Longreach 540 Bicheno 89.7 Muswellbrook 1044 Umbakumba* 104.7 Mackay 101.1 Burnie 102.5 Newcastle 1233 Wadeye* 102.1 Middlemount 106.1 Devonport East 100.5 Nyngan 95.1 Warruwi* 103.7 Miriam Vale 88.3 Fingal 1161 Port Stephens 95.7 Yulara* 99.7 Mission Beach 89.3 Hobart 936 Portland/ Mitchell 106.1 King Island 88.5 Wallerawang 94.1 Queensland Moranbah 104.9 Launceston 711 Richmond/Tweed 94.5 Airlie Beach 89.9 Mossman 639 Lileah 91.3 SW Slopes/ Almaden* 106.5 Mount Garnet 95.7 Maydena* 89.7 E Riverina 89.9 Alpha 105.7 Mount Isa 106.5 Orford 90.5 Sydney 702 Atherton 720 Mount Molloy 95.7 Queenstown/Zeehan 90.5 Talbingo* 88.9 Aurukun* 102.9 Mount Surprise* 105.3 Rosebery 106.3 Tamworth 648 Ayton* 103.9 Moura 96.1 Savage River/ Taree 756 Babinda 94.1 Murray Islands* 101.3 Waratah 104.1 Tenterfield 88.9 Ballera* 105.9 Nambour 90.3 St Helens 1584 Thredbo 88.9 Bedourie 106.1 Normanton 105.7 St Marys 102.7 Tottenham 98.9 Biloela 94.9 Osborne Mines* 107.1 Strahan 107.5 Appendices for the year ended 30 June 2005 207 Annual Report 2004–05 Appendices

Appendix 24 - Radio Transmission Frequencies (continued) Swansea 106.1 Laverton 106.1 Balranald 93.1 Daly River 107.7 Waratah 103.3 Leinster* 106.1 Batemans Bay/ Darwin 657 Weldborough 97.3 Leonora 105.7 Moruya 105.1 Galiwinku 107.5 Manjimup 738 Bathurst 96.7 Groote Eylandt 107.7 Victoria Marble Bar 105.9 Bega/Cooma 100.9 Jabiru 107.7 Alexandra 102.9 Meekatharra 106.3 Bonalbo 92.1 Kalkaringi* 107.7 Apollo Bay 89.5 Menzies 106.1 Bourke 101.1 Katherine 639 Ballarat 107.9 Mesa J Mine* 92.5 Broken Hill 102.9 Mataranka 107.7 Bendigo 91.1 Mount Magnet 105.7 Central Tablelands 104.3 Newcastle Waters 107.7 Bright 89.7 Mt Jackson* 105.7 Central Western Ngukurr* 99.7 Cann River 106.1 Mt Whaleback* 105.7 Slopes 107.9 Nhulunbuy 107.7 Corryong 99.7 Murrin Murrin* 92.5 Cobar 107.7 Pigeon Hole* 105.7 Eildon 97.3 Nannup 98.1 Condobolin 88.9 Pine Creek 107.7 Goulburn Valley 97.7 Newman 567 Cooma 95.3 Ramingining* 104.1 Horsham 594 Nifty* 105.3 Crookwell 107.7 South Alligator* 88.1 Latrobe Valley 100.7 Nimary Gold Mine* 103.3 Deniliquin 99.3 Tennant Creek 684 Mallacoota 104.9 Norseman 105.7 Eden 107.9 Timber Creek* 105.3 Mansfield 103.7 Northam 1215 Emmaville 93.1 Uluru* 91.7 Melbourne 774 Northcliffe* 105.9 Glen Innes 105.1 Urapunga* 107.5 Mildura/Sunraysia 104.3 Nullagine* 106.3 Gloucester 102.5 Yarralin* 94.5 Murray Valley 102.1 Oombulgurri* 104.5 Goodooga 100.9 Yulara* 98.1 Myrtleford 91.7 Packsaddle Village* 97.7 Goulburn 1098 Omeo 720 Palm Spring Mine* 106.9 Grafton/Kempsey 99.5 Queensland Orbost 97.1 Pannawonica 567 Hay 88.9 Airlie Beach 93.1 Portland 96.9 Paraburdoo 567 Ivanhoe 107.7 Almaden* 104.5 Sale 828 Paraburdoo* 106.1 Jerilderie 94.1 Alpha 107.3 Upper Murray 106.5 Perth 720 Jindabyne 97.1 Aramac 107.9 Warrnambool 1602 Port Hedland 603 Kandos 100.3 Augathella 107.7 Western Victoria 94.1 Punmu* 107.3 Khancoban* 91.3 Babinda 95.7 Ravensthorpe 105.9 Lightning Ridge 93.7 Ballera* 102.7 Western Australia Ravensthorpe Lithgow 92.1 Barcaldine 107.3 Albany 630 Nickel Mine* 104.3 Manning River 97.1 Bedourie 107.7 Argyle 105.9 Sandstone* 106.3 Menindee 95.7 Birdsville 107.7 Augusta 98.3 Shay Gap* 107.9 Merriwa 103.5 Blackall 107.9 Beagle Bay* 103.7 Sir Samuel Mine* 94.3 Murrumbidgee Blackwater 94.3 Billiluna* 105.9 Southern Cross 106.3 Irrigation Area 98.9 Blackwater Mine* 105.3 Blackstone* 106.1 Telfer* 100.5 Murrurundi 104.1 Boulia 107.7 Bow River Mine* 106.3 Ti Tree* 106.9 Newcastle 1512 Bowen 92.7 Bridgetown 1044 Tjirrkarli* 106.1 Nowra 603 Brisbane 792 Brockman Village* 99.3 Tom Price 567 Portland/ Cairns 105.1 Bronzewing Mine* 107.9 Tom Price* 100.1 Wallerawang 92.5 Cairns North 93.9 Broome 675 Tom Price* 102.5 Port Stephens 98.3 Camooweal 107.7 Busselton 684 Useless Loop* 100.3 Richmond/Tweed 96.9 Capella 107.3 Carnarvon 846 Wagin 558 SW Slopes/ Charleville 107.3 Cue 106.1 Walpole* 106.1 E Riverina 89.1 Charters Towers 97.5 Curtin* 106.7 Warakurna* 101.9 Sydney 576 Clermont 107.7 Dalwallinu 531 Warburton* 106.1 Talbingo* 91.3 Cloncurry 107.7 Darlot* 105.9 Weelumurra* 106.9 Tamworth 93.9 Coen 107.5 Derby 873 West Angelas* 94.5 Tenterfield 90.5 Collinsville 107.7 Djarindjin* 104.5 Wiluna* 106.1 Thredbo 90.5 Cooktown 107.3 Eighty Mile Beach* 88.9 Windarling* 106.1 Tumut 99.5 Corfield 107.3 Esperance 837 Wodgina* 105.9 Upper Namoi 100.7 Croydon 107.5 Exmouth 1188 Wyndham 1017 Wagga Wagga 104.3 Cunnamulla 107.7 Fitzroy Crossing 106.1 Yalgoo 106.1 Walcha 90.1 Darling Downs 105.7 Geraldton 828 Yandicoogina* 102.5 Walgett 107.5 Dimbulah 93.3 Goldsworthy* 107.3 Wilcannia 1485 Dirranbandi 107.3 Halls Creek 106.1 Wollongong 1431 Dysart 93.3 Hopetoun 105.3 Radio National Young 97.1 Eidsvold 102.7 Jameison* 106.1 Einsleigh* 95.3 Kalbarri 106.1 Australian Capital Northern Territory Emerald 93.9 Kalgoorlie 648 Territory Adelaide River 100.5 Forsayth* 106.9 Kalumburu* 104.5 Canberra 846 Alice Springs 99.7 Georgetown 107.7 Karratha 702 Batchelor* 92.1 Gladstone 95.9 Kununurra 819 New South Wales Bathurst Island 92.9 Glenden 93.3 Lake Gregory* 107.7 Armidale 720 Borroloola 107.7 Gold Coast 90.1 Appendices 208 for the year ended 30 June 2005 Annual Report 2004–05 Appendices

Appendix 24 - Radio Transmission Frequencies (continued) Goondiwindi 94.3 Hawker 107.5 Denham 107.5 New South Wales Greenvale 101.9 Keith 96.9 Derby 107.5 Armidale 103.5 Gunpowder* 107.7 Leigh Creek South 106.1 Eneabba 107.7 Batemans Bay/ Gununa* 106.1 Marree 107.3 Esperance 106.3 Moruya 101.9 Gympie 96.9 Mount Gambier 103.3 Exmouth 107.7 Bathurst 97.5 Herberton 93.1 Quorn 107.9 Fitzroy Crossing 107.7 Bega/Cooma 99.3 Hughenden 107.5 Renmark/Loxton 1305 Geraldton 99.7 Broken Hill 103.7 Injune 107.5 Roxby Downs 101.9 Goldsworthy* 105.7 Central Tablelands 102.7 Isisford 107.7 Spencer Gulf North 106.7 Halls Creek 107.7 Central Western Jericho 107.7 Streaky Bay 100.9 Hopetoun 106.9 Slopes 105.5 Julia Creek 107.5 Tumby Bay 101.9 Jurien 107.9 Goulburn 89.5 Karumba 107.7 William Creek* 106.1 Kalbarri 107.7 Grafton/Kempsey 97.9 Lakeland 107.7 Wirrulla 107.3 Kalgoorlie 97.1 Illawarra 95.7 Laura 107.7 Woomera 105.7 Kambalda 93.9 Khancoban* 88.1 Longreach 99.1 Wudinna 107.7 Karratha 100.9 Lord Howe Island* 104.1 Mackay 102.7 Kununurra 107.3 Lord Howe Island* 106.1 Meandarra 104.3 Tasmania Laverton 107.7 Manning River 98.7 Middlemount 107.7 Bicheno 91.3 Leeman 107.3 Murrumbidgee Miles 92.1 Hobart 585 Leinster* 107.7 Irrigation Area 97.3 Miriam Vale 89.9 Lileah 89.7 Leonora 107.3 Newcastle 106.1 Mission Beach 90.9 NE Tasmania 94.1 Marandoo* 107.7 Richmond/Tweed 95.3 Mitchell 107.7 Orford 88.9 Marble Bar 107.5 SW Slopes/E Riverina 88.3 Monto 101.9 Queenstown 630 Meekatharra 107.9 Sydney 92.9 Moranbah 106.5 Rosebery 107.9 Menzies 107.7 Talbingo* 88.1 Morven 107.5 St Helens 96.1 Merredin 107.3 Tamworth 103.1 Mossman 90.1 St Marys 101.1 Mount Magnet 107.3 Upper Namoi 96.7 Mount Garnet 97.3 Strahan 105.9 Mt Keith* 99.3 Wagga Wagga 105.9 Mount Isa 107.3 Swansea 107.7 Mt Whaleback* 104.1 Mount Molloy 97.3 Waratah 104.9 Mullewa 107.5 Northern Territory Mount Surprise* 106.9 Weldborough 98.9 Nannup 98.9 Alice Springs 97.9 Moura 96.9 Narembeen 107.7 Darwin 107.3 Muttaburra 107.7 Victoria Newman 93.7 Titjikala* 96.7 Normanton 107.3 Albury/Wodonga 990 Nifty* 107.7 Yulara* 98.9 Pasminco Alexandra 104.5 Norseman 107.3 Century Mine* 100.5 Bairnsdale 106.3 Northcliffe* 107.5 Queensland Pentland 107.7 Bright 88.9 Onslow 107.5 Airlie Beach 95.5 Porumpuraaw* 104.5 Cann River 107.7 Pannawonica 107.7 Bogantungan* 104.5 Quilpie 107.7 Corryong 98.1 Paraburdoo 107.7 Brisbane 106.1 Richmond 107.7 Eildon 98.1 Perth 810 Cairns 105.9 Rockhampton 103.1 Hopetoun 88.3 Plutonic Gold Mine* 107.5 Cairns North 94.7 Roma 107.3 Horsham 99.7 Port Hedland 95.7 Clermont 104.5 Southern Downs 106.5 Mallacoota 103.3 Ravensthorpe 107.5 Cloncurry* 90.5 Springsure 100.9 Mansfield 105.3 Ravensthorpe Darling Downs 107.3 St George 107.7 Melbourne 621 Nickel Mine* 99.5 Emerald 90.7 Surat 107.5 Mildura/Sunraysia 105.9 Roebourne 107.5 Gold Coast 88.5 Tambo 107.5 Nhill 95.7 Sally Malay Mine* 107.7 Gympie 93.7 Taroom 107.7 Omeo 99.7 Salmon Gums 100.7 Longreach* 102.1 Thallon* 89.3 Orbost 98.7 Shay Gap* 106.3 Mackay 97.9 Thargomindah* 107.7 Portland 98.5 Southern Agricultural 96.9 Mount Isa 101.7 Theodore 107.5 Swifts Creek 103.5 Southern Cross 107.9 Nambour 88.7 Thursday Island 107.7 Wangaratta 756 Sunrise Dam* 96.1 Rockhampton 106.3 Townsville 104.7 Warrnambool 101.7 Thunderbox Mine* 93.1 Roma 97.7 Townsville North 96.7 Western Victoria 92.5 Tom Price 107.3 Southern Downs 101.7 Tully 96.3 Wagin 1296 Thallon* 90.9 Wandoan 98.9 Western Australia Wapole* 107.7 Thargomindah* 104.5 Weipa 107.3 Argyle 107.5 Wyndham 107.7 Townsville 101.5 Wide Bay 100.9 Augusta 99.1 Yalgoo 107.7 Townsville North 95.9 Winton 107.9 Brockman Village* 107.7 Yandicoogina* 107.7 Wide Bay 98.5 Broome 107.7 South Australia Busselton 1224 South Australia Adelaide 729 Carnarvon 107.7 Classic FM Adelaide 103.9 Andamooka 107.5 Cocos Islands* 101.3 Adelaide Foothills 97.5 Arkaroola* 102.9 Cue 107.7 Australian Capital Angaston* 90.7 Ceduna/Smoky Bay 107.7 Dalwallinu 612 Territory Mount Gambier 104.1 Coober Pedy 107.7 Dampier 107.9 Canberra 102.3 Oak Valley* 107.3 Appendices for the year ended 30 June 2005 209 Annual Report 2004–05 Appendices

Appendix 24 - Radio Transmission Frequencies (continued) Renmark/Loxton 105.1 Tamworth 94.7 Tasmania Yandicoogina* 100.9 Roxby Downs 103.5 Upper Namoi 99.9 Hobart 92.9 Spencer Gulf North 104.3 Wagga Wagga 101.1 NE Tasmania 90.9 NewsRadio Woomera* 103.3 Smithton* 105.5 Northern Territory Australia Capital Tasmania Alice Springs 94.9 Victoria Territory Hobart 93.9 Channel Point* 96.1 Ballarat 107.1 Canberra 103.9 NE Tasmania 93.3 Darwin 103.3 Bendigo 90.3 Tuggeranong 99.9 Jabiru* 105.3 Goulburn Valley 94.5 Victoria Mereenie Gas/ Latrobe Valley 96.7 New South Wales Ballarat 105.5 Oil Field* 104.3 Melbourne 107.5 Gosford 98.1 Bendigo 92.7 Tanami* 97.7 Mildura/Sunraysia 101.1 Newcastle 1458 Bright 88.1 Tindal* 88.5 Murray Valley 105.3 Sydney 630 Goulburn Valley 96.1 Yulara* 95.7 Upper Murray 103.3 Northern Territory Latrobe Valley 101.5 Warrnambool 89.7 Darwin 102.5 Melbourne 105.9 Queensland Western Victoria 94.9 Mildura/Sunraysia 102.7 Ballera* 104.3 Queensland Murray Valley 103.7 Brisbane 107.7 Western Australia Brisbane 936 Upper Murray 104.1 Burketown* 97.9 Brockman Village* 104.5 Gold Coast 95.7 Warrnambool 92.1 Cairns 107.5 Bunbury 94.1 Western Victoria 93.3 Cairns North 97.1 Cadjebut* 104.3 South Australia Western Australia Cannington Mine Carnarvon* 101.3 Adelaide 972 Bunbury 93.3 McKinlay* 99.9 Central Agricultural 98.1 Central Agricultural 98.9 Cloncurry* 105.3 Channar Mine* 100.9 Tasmania Esperance 104.7 Cloncurry* 89.3 Dampier* 99.3 Hobart 747 Fortnum Mine* 98.9 Darling Downs 104.1 Denham* 103.7 NE Tasmania 92.5 Geraldton 94.9 Emerald* 97.1 Esperance* 105.5 Green Head* 106.1 Gold Coast 97.7 Exmouth* 98.1 Victoria Kalgoorlie 95.5 Gunpowder* 104.5 Fitzroy Crossing* 104.1 Melbourne 1026 Leinster* 104.5 Hughenden* 105.9 Geraldton 98.9 Leonora* 104.1 Jackson Oil Field* 106.1 Green Head* 105.3 Western Australia Narrogin 92.5 Karumba* 104.5 Kalgoorlie 98.7 Perth 585 One Arm Point* 107.9 Longreach* 106.1 Karratha* 103.3 Perth 97.7 Mackay 99.5 Kununurra East* 100.1 Port Hedland* 97.3 Mount Isa 104.1 Laverton* 98.9 Domestic Punmu* 105.7 Nambour 89.5 Leonora* 96.9 Shortwave Southern Agricultural 94.5 Normanton* 100.1 Marandoo* 104.5 The frequencies used Warmun* 106.9 Pasminco Marvel Loch* 103.9 by shortwave stations Century Mine* 101.7 Mesa J Mine* 99.3 to transmit are varied to Rockhampton 104.7 Mount Magnet* 99.3 obtain optimum results. triple j Roma* 103.3 Mt Jackson* 104.1 Southern Downs 103.3 Mt Keith* 100.9 Northern Territory Australian Capital Thargomindah* 105.3 Mt Keith* 98.5 Alice Springs 2310 Territory The Monument* 100.5 Mukinbudin* 89.1 4835 Canberra 101.5 Townsville 105.5 Pannawonica* 106.1 Katherine 2485 Townsville North 97.5 Paraburdoo* 104.5 5025 New South Wales Wide Bay 99.3 Parnngurr* 107.7 Tennant Creek 2325 Armidale 101.1 Winton* 96.7 Perth 99.3 4910 Bathurst 95.9 Pluntonic Bega/Cooma 100.1 South Australia Gold Mine* 104.3 Broken Hill 102.1 Adelaide 105.5 Port Hedland* 98.9 BRACS Radio Central Tablelands 101.9 Adelaide Foothills 95.9 Southern The Australian Central Western Andamooka* 99.5 Agricultural 92.9 Broadcasting Authority Slopes 102.3 Leigh Ck Coalfield* 100.9 Southern Cross* 103.9 has issued licences for Goulburn 88.7 Moomba* 104.5 Ti Tree* 105.3 community facilities Grafton/Kempsey 91.5 Mount Gambier 102.5 Tom Price* 98.5 formerly known as Illawarra 98.9 Port Lincoln* 92.3 Tom Price* 100.9 Broadcasting for Remote Lord Howe Island* 105.3 Renmark/Loxton 101.9 Useless Loop* 102.7 Aboriginal Communities Manning River 96.3 Roxby Downs* 101.1 Varley* 104.3 Scheme (BRACS). Murrumbidgee Spencer Gulf North 103.5 Weelumurra* 105.3 Communities with Irrigation Area 96.5 Streaky Bay* 103.3 Westonia* 99.5 such facilities have a Newcastle 102.1 Tirrawarra* 107.7 Windarling* 104.5 transmitter which allows Richmond/Tweed 96.1 Woomera* 104.1 Wodgina* 99.7 rebroadcasting of the SW Slopes/E Riverina 90.7 Wudinna* 105.3 Wurreranginy ABC or programming Sydney 105.7 Community* 92.5 from other sources. Appendices 210 for the year ended 30 June 2005 Annual Report 2004–05 Appendices

Appendix 24 - Radio Transmission Frequencies (continued) Northern Territory Palumpa 106.1 Gununa 107.7 South Australia Ali Curung 106.1 Papunya 106.1 Hope Vale 107.7 Amata 106.1 Barunga 106.1 Peppimenarti 106.1 Injinoo 107.1 Ernabella 106.1 Bathurst Island 98.9 Pmara Jutunta 106.1 Kowanyama 107.7 Fregon 106.1 Beswick 105.7 Pularumpi 98.5 Lockhart River 107.7 Indulkana 106.1 Bulman 106.1 Ramingining 105.7 Mabuiag Island 106.3 Daguragu 106.1 Santa Teresa 106.1 Murray Islands 106.1 Western Australia Finke 106.1 Umbakumba 106.3 New Mapoon 107.5 Balgo 106.1 Galiwinku 106.7 Wadeye 106.1 Pormpuraaw 107.7 Beagle Bay 106.1 Hermannsburg 106.1 Warruwi 106.1 Saibai Island 106.1 Djarindjin 106.1 Imanpa 106.1 Yirrkala 105.3 Seisia 106.3 Jigalong 106.1 Kintore 106.1 Yuelamu 105.9 St Pauls 106.7 Kalumburu 106.1 Lajamanu 106.1 Yuendumu 106.1 Stephens Island 105.9 Kiwirrkurra 106.1 Maningrida 106.1 Sue Island 105.9 Lagrange 106.1 Milikapiti 99.3 Queensland Umagico 105.9 Looma 106.1 Milingimbi 106.1 Aurukun 107.7 Woorabinda 106.1 Oombulgurri 106.1 Minjilang 106.1 Badu Island 107.5 Wujal Wujal 107.7 Tjukurla 106.1 Ngukurr 101.3 Bamaga 106.7 Yam Island 106.1 Warmun 106.1 Nturiya 105.9 Boigu Island 105.5 Yorke Islands 106.1 Wingellina 106.1 Numbulwar 106.1 Coconut Island 105.7 Yandeearra 106.1 Oenpelli 106.1 Darnley Island 106.1 Yungngora 106.1

* SBRS—The Australian Broadcasting Authority has issued a licence to rebroadcast the service indicated under the Self-Help Broadcasting Reception Scheme. Transmission facilities are provided by the licensee.

Radio Transmitter Statistics

ACT NSW NT QLD SA TAS VIC WA Total Local Radio 1 58 15 68 13 18 24 41 238 SBRS 4 25 29 9 1 47 115 Radio National 1 52 15 87 18 13 21 50 257 SBRS 2 11 12 2 17 44 Classic FM 1 19 2 18 6 2 11 8 67 SBRS 4 2 5 3 7 21 Triple J 1 18 2 13 5 2 10 6 57 SBRS 1 6 17 9 1 39 73 NewsRadio 231212 1 113 Domestic Shortwave 3 3 BRACS 33 25 4 14 76 Total 6 161 115 276 70 39 67 230 964

Appendix 25 - Radio Australia Transmitters Shepparton (Victoria) 6 Brandon (Queensland) 2

In addition, the ABC leases shortwave transmission services on transmitters in Darwin, Singapore, Taiwan and the United Arab Emirates, which are provided by three separate commercial transmission providers. The ABC uses these transmission facilities for varying numbers of hours each day to broadcast Radio Australia on varying shortwave frequencies to targeted areas in Asia.

Radio Australia is also transmitted across south-east Asia and Pacific region on the PAS-8 and PAS-2 satellites in association with ABC Asia Pacific. This makes Radio Australia available to partner stations across the region.

Radio Australia operates its own 24-hour FM relay network in English which is available in Dili (106.5), Honiara (107), Nadi (92.6), Phnom Penh (101.5), Port Moresby (101.9), Port Vila (103) and Suva (92.6). Appendices for the year ended 30 June 2005 211 Annual Report 2004–05 Appendices

Appendix 26 - ABC Offices ABC Head Office Operations International Broadcasting Australian Broadcasting ABC Ultimo Centre Radio Australia Corporation 700 Harris Street ABC Southbank Centre ABC Ultimo Centre Ultimo 2007; 120 Southbank Boulevard 700 Harris Street GPO Box 9994 Southbank 3006; Ultimo 2007; Sydney NSW 2001; GPO Box 9994 GPO Box 9994 Phone (02) 8333 1500 Melbourne VIC 3001; Sydney NSW 2001; Fax (02) 8333 1777 Phone (03) 9626 1600 Phone (02) 8333 1500 Chief Operating Officer: Fax (03) 9626 1899 Fax (02) 8333 5344 David Pendleton Head: Jean-Gabriel Manguy Managing Director: Russell Balding Business Services ABC Asia Pacific ABC Ultimo Centre ABC Ultimo Centre ABC Divisions 700 Harris Street 700 Harris Street Strategy and Ultimo 2007; Ultimo 2007; Communications GPO Box 9994 GPO Box 9994 ABC Ultimo Centre Sydney NSW 2001; Sydney NSW 2001; 700 Harris Street Phone (02) 8333 1500 Phone (02) 8333 1500 Ultimo 2007; Fax (02) 8333 1777 Fax (02) 8333 1558 GPO Box 9994 Director: Trevor Burgess Chief Executive: Ian Carroll Sydney NSW 2001; Phone (02) 8333 1500 Human Resources Fax (02) 8333 5439 ABC Ultimo Centre State Offices Director: Geoffrey Crawford 700 Harris Street Australian Capital Territory Ultimo 2007; Canberra Radio GPO Box 9994 Cnr Northbourne ABC Southbank Centre Sydney NSW 2001; and Wakefield Avenues 120 Southbank Boulevard, Phone (02) 8333 1500 Dickson ACT 2602; Southbank 3006; Fax (02) 8333 5108 GPO Box 9994 GPO Box 9994 Director: Colin Palmer Canberra ACT 2601; Melbourne VIC 3001; Phone (02) 6275 4555 Phone (03) 9626 1600 Production Resources Fax (02) 6275 4601 Fax (03) 9626 1633 ABC Southbank Centre (Local Radio station Director: Sue Howard 120 Southbank Boulevard 666 ABC Canberra) Southbank 3006; Local Radio Manager ACT: Television GPO Box 9994 Andy Henley ABC Ultimo Centre Melbourne VIC 3001; Territory Director: Liz McGrath 700 Harris Street Phone (03) 9626 1594 Ultimo 2007; Fax (03) 9626 1601 Parliament House Bureau GPO Box 9994 A/Director: David Cruttenden Senate Side Sydney NSW 2001; Press Gallery Phone (02) 8333 1500 Technology and Distribution Parliament House Fax (02) 8333 3055 ABC Ultimo Centre Canberra ACT 2601; Director: Sandra Levy 700 Harris Street Phone (02) 6275 4640 Ultimo 2007; Fax (02) 6275 4642 New Media and Digital GPO Box 9994 Services Sydney NSW 2001; New South Wales ABC Southbank Centre Phone (02) 8333 1500 Sydney 120 Southbank Boulevard Fax (02) 8333 3168 ABC Ultimo Centre Southbank 3006; Director: Colin Knowles 700 Harris Street GPO Box 9994 Ultimo 2007; Melbourne VIC 3001; ABC Enterprises GPO Box 9994 Phone (03) 9626 1600 ABC Ultimo Centre Sydney NSW 2001; Fax (03) 9626 1552 700 Harris Street Phone (02) 8333 1234 Director: Lynley Marshall Ultimo 2007; Fax (02) 8333 1203 GPO Box 9994 (Local Radio station News and Current Affairs Sydney NSW 2001; 702 ABC Sydney) ABC Ultimo Centre Phone (02) 8333 1500 Local Radio Manager 700 Harris Street Fax (02) 8333 3867 NSW: Roger Summerill Ultimo 2007; Director: Robyn Watts GPO Box 9994 Sydney NSW 2001; Phone (02) 8333 1500 Fax (02) 8333 4551 Director: John Cameron Appendices 212 for the year ended 30 June 2005 Annual Report 2004–05 Appendices

Appendix 26 - ABC Offices (continued) Bega Newcastle Wollongong Unit 1, First Floor Cnr Wood and Parry Streets Cnr Kembla and Market Streets The Roy Howard Building (PO Box 2205) (PO Box 973) Ayers Walkway Newcastle West NSW 2309; Wollongong East NSW 2520; 231 Carp Street Phone (02) 4922 1200 Phone (02) 4224 5011 (PO Box 336) Fax (02) 4922 1222 Fax (02) 4224 5099 Bega NSW 2550; (Local Radio station (Local Radio station Phone (02) 6491 6011 1233 ABC Newcastle) 97.3 ABC Illawarra) Fax (02) 6491 6099 Manager: Mike McCluskey RPM: Peter Riley (Local Radio station ABC South East) Nowra Northern Territory Regional Program Manager: (administered by Wollongong) 1 Cavenagh Street Andrew Ogilvie 64 Bridge Road Darwin NT 0800; (PO Box 1071) GPO Box 9994 Coffs Harbour Nowra NSW 2541; Darwin NT 0801; (administered by Port Macquarie) Phone (02) 4428 4511 Phone (08) 8943 3231 24 Gordon Street Fax (02) 4228 4599 Fax (08) 8943 3235 Coffs Harbour NSW 2450; (Local Radio station Territory Director: Phone (02) 6650 3611 97.3 ABC Illawarra) Mark Bowling Fax (02) 6650 3099 (Local Radio station Orange Darwin ABC Mid North Coast) 46 Bathurst Road 1 Cavenagh Street (PO Box E138) Darwin NT 0800; Dubbo East Orange NSW 2800; GPO Box 9994 (administered by Orange) Phone (02) 6393 2511 Darwin NT 0801; 45 Wingewarra Street Fax (02) 6393 2599 Phone (08) 8943 3222 (PO Box 985) (Local Radio station Fax (08) 8943 3235 Dubbo NSW 2830; ABC Central West) (Local Radio station Phone (02) 6881 1811 RPM: Graham Robinson 105.7 ABC Darwin) Fax (02) 6881 1899 Local Radio Manager NT: (Local Radio station Port Macquarie Anna-Lise Murch ABC Western Plains) 51 Lord St (PO Box 42) Alice Springs Erina Port Macquarie Cnr Gap Road and Speed Street (administered by Sydney) NSW 2444; Alice Springs NT 0870; T252, The Parallel Mall Phone (02) 6588 1211 PO Box 1144 Erina Fair Shopping Centre Fax (02) 6588 1299 Alice Springs NT 0871; Terrigal Drive (Local Radio station Phone (08) 8950 4711 Erina NSW 2250; ABC Mid North Coast) Fax (08) 8950 4799 Phone: (02) 4367 1911 RPM: Cameron Marshall (Local Radio station Fax: (02) 4367 1999 ABC Territory Radio) (Local Radio stations: 92.5 Tamworth RPM: Stewart Brash ABC Central Coast and 702 Parry Shire Building ABC Sydney) 470 Peel Street Katherine (PO Box 558) Stuart Highway Lismore Tamworth NSW 2340; Katherine NT 0850; 61 High Street Phone (02) 6760 2411 PO Box 1240 (PO Box 908) Fax (02) 6760 2499 Katherine, NT 0851 Lismore NSW 2480; (Local Radio station Phone (08) 8972 5711 Phone (02) 6627 2011 ABC New England North West) Fax (08) 8972 5799 Fax (02) 6627 2099 RPM: Andrea Ho (Local Radio station, (Local Radio station 106.1 ABC Katherine) ABC North Coast) Wagga Wagga RPM: Martin Corben 100 Fitzmaurice Street Queensland Wagga Wagga NSW 2650; 600 Coronation Drive Muswellbrook Phone (02) 6923 4811 Toowong QLD 4066; (administered by Newcastle) Fax (02) 6923 4899 GPO Box 9994 36A Brook Street (Local Radio station Brisbane QLD 4001; Muswellbrook NSW 2333; ABC Riverina) Phone (07) 3377 5477 Phone (02) 6542 2811 RPM: Chris Coleman Fax (07) 3377 5612 Fax (02) 6542 2899 State Director: (Local Radio station Chris Wordsworth ABC Upper Hunter) Appendices for the year ended 30 June 2005 213 Annual Report 2004–05 Appendices

Appendix 26 - ABC Offices (continued) Brisbane Mackay South Australia 600 Coronation Drive 25 River Street 85 North East Road Toowong QLD 4066; (PO Box 127) Collinswood SA 5081; GPO Box 9994 Mackay QLD 4740; GPO Box 9994 Brisbane QLD 4001; Phone (07) 4957 1111 Adelaide SA 5001; Phone (07) 3377 5227 Fax (07) 4957 1199 Phone (08) 8343 4000 Fax (07) 3377 5265 (Local Radio station, Fax (08) 8343 4506 (Local Radio station, ABC Tropical North) State Director: 612 ABC Brisbane) RPM: Craig Widdowson Sandra Winter-Dewhirst Local Radio Manager QLD: Michael McGowan Mt Isa Adelaide 114 Camooweal Street 85 North East Road Bundaberg Mt Isa QLD 4825; Collinswood SA 5081; 58 Woongarra Street Phone (07) 4744 1311 GPO Box 9994 (PO Box 1152) Fax (07) 4744 1399 Adelaide SA 5001; Bundaberg Qld 4670; (Local Radio station, Phone (08) 8343 4000 Phone (07) 4155 4911 ABC North West Queensland) Fax (08) 8343 4402 Fax (07) 4155 4999 RPM: Jacqui Donegan (Local Radio station, (Local Radio station, 891 Adelaide) ABC Wide Bay) Rockhampton A/Local Radio Manager SA: RPM: Ross Peddlesden 236 Quay Street Graeme Bennett (PO Box 911) Cairns Rockhampton QLD 4700; Broken Hill Cnr Sheridan and Upward Street Phone (07) 4924 5111 (administered by ABC South (PO Box 932) Fax (07) 4924 5199 Australia) Cairns Qld 4870; (Local Radio station, 454 Argent Street Phone (07) 4044 2011 ABC Capricornia) (PO Box 315) Fax (07) 4044 2099 RPM: Martin Powley Broken Hill NSW 2880; (Local Radio station, Phone (08) 8082 4011 ABC Far North) Sunshine Coast Fax (08) 8082 4099 RPM: Bonita Brown (administered by Gold Coast) (Local Radio station, Shop 3A Dolphin Centre 999 ABC Broken Hill) Gladstone 122 Aerodrome Road RPM: Andrew Schmidt (administered by Rockhampton) (PO Box 1212) Dahl’s Building Maroochydore QLD 4558; Mount Gambier 43 Tank Street Phone (07) 5475 5000 Penola Road Gladstone Qld 4680; Fax (07) 5475 5099 (PO Box 1448) Phone (07) 4972 3812 (Local Radio station. Mt Gambier SA 5290; Fax (07) 4972 2650 90.3 Coast FM) Phone (08) 8724 1011 (Local Radio station, Fax (08) 8724 1099 ABC Capricornia) Toowoomba (Local Radio station, 297 Margaret Street ABC South East) Gold Coast (PO Box 358) RPM: Alan Richardson Cnr Gold Coast Highway Toowoomba QLD 4350; and Francis Street Phone (07) 4631 3811 Port Augusta (PO Box 217) Fax (07) 4631 3899 (administered by Port Pirie) Mermaid Beach Qld 4218; (Local Radio station, 6 Church Street Phone (07) 5595 2917 ABC Southern Queensland) (PO Box 2149) Fax (07) 5595 2999 RPM: Steve McClelland Port Augusta SA 5700; (Local Radio station, Phone (08) 8641 5511 91.7 Coast FM) Townsville Fax (08) 8641 5599 Program Director: 8–10 Wickham Street (Local Radio station, Anthony Frangi (PO Box 694) 1485 Eyre Peninsula Townsville QLD 4810; and West Coast) Longreach Phone (07) 4722 3011 Duck Street Fax (07) 4722 3099 Port Lincoln (PO Box 318) (Local Radio station, (administered by Port Pirie) Longreach Qld 4730; 630 ABC North Queensland) 2/8 Eyre Street Phone (07) 4658 4011 RPM: Theresa Rockley-Hogan (PO Box 679) Fax (07) 4658 4099 Port Lincoln SA 5606; (Local Radio station, Phone (08) 8683 2611 ABC Western Queensland) Fax (08) 8683 2699 RPM: Tom Harwood (Local Radio station, 1485 Eyre Peninsula and West Coast) Appendices 214 for the year ended 30 June 2005 Annual Report 2004–05 Appendices

Appendix 26 - ABC Offices (continued) Port Pirie Victoria Mildura 85 Grey Street ABC Southbank Centre 73A Pine Ave (PO Box 289) 120 Southbank Boulevard (PO Box 5051) Port Pirie SA 5540; Southbank VIC 3006; Mildura VIC 3502; Phone (08) 8638 4811 GPO Box 9994 Phone (03) 5022 4511 Fax (08) 8638 4899 Melbourne VIC 3001; Fax (03) 5022 4599 (Local Radio station, Phone (03) 9626 1600 (Local Radio station, 639 ABC North and West) Fax (03) 9626 1601 ABC Mildura-Swan Hill) RPM: Andrew Male State Director: Murray Green RPM: Victoria Adams

Renmark ABC Elsternwick Centre Morwell Ral Ral Avenue 8 Gordon Street/ (administered by Sale) (PO Box 20) 10 Selwyn Street, 20 George St Renmark SA 5341; Elsternwick VIC 3185; (PO Box 1109) Phone (08) 8586 1311 GPO Box 9994 Morwell VIC 3840; Fax (08) 8586 1399 Melbourne VIC 3001; Phone (03) 5135 2111 (Local Radio station, Phone (03) 9524 2222 Fax (03) 5135 2199 1062 ABC Riverland) Fax (03) 9524 2504 (Local Radio station, RPM: Bruce Mellett ABC Gippsland) Melbourne Tasmania ABC Southbank Centre Sale ABC Centre 120 Southbank Boulevard 340 York Street Liverpool Street Southbank VIC 3006; (PO Box 330) (GPO Box 9994) GPO Box 9994 Sale VIC 3850; Hobart TAS 7001; Melbourne VIC 3001; Phone (03) 5143 5511 Phone (03) 6235 3333 Phone (03) 9626 1600 Fax: (03) 5143 5599 Fax: (03) 6235 3407 Fax (03) 9626 1774 (Local Radio station, ABC State Director: Rob Batten (Local Radio station, Gippsland) 774 ABC Melbourne) A/RPM: Gerard Callinan Hobart Local Radio Manager VIC: ABC Centre Ian Mannix Shepparton Liverpool Street (administered by Wodonga) (GPO Box 9994) Ballarat 265A Maude Street Hobart TAS 7001; 5 Dawson Street South (PO Box 1922) Phone (03) 6235 3217 (PO Box 7) Shepparton VIC 3630; Fax (03) 6235 3220 Ballarat VIC 3350; Phone (03) 5820 4011 (Local Radio station, Phone (03) 5320 1011 Fax (03) 5820 4099 936 ABC Hobart) Fax (03) 5320 1099 (Local Radio Station, Local Radio Manager (Local Radio station, ABC Goulburn Murray) TAS: Cath Hurley ABC Ballarat) RPM: Dominic Brine Warrnambool Burnie (administered by Bendigo) (administered by Hobart) Bendigo 166B Koroit Street 81 Mount Street 278 Napier Street (PO Box 310) (PO Box 533) (PO Box 637) Warrnambool VIC 3280; Burnie TAS 7320; Bendigo VIC 3550; Phone (03) 5560 3111 Phone (03) 6430 1211 Phone (03) 5440 1711 Fax (03) 5560 3199 Fax (03) 6430 1299 Fax (03) 5440 1799 (Local Radio station, (Local Radio station, (Local Radio station, ABC Western Victoria) ABC Northern Tasmania) ABC Central Victoria) RPM: Jonathon Ridnell Wodonga Launceston (administered by Victoria Branch) (administered by Hobart) Horsham 1 High Street 45 Ann Street (administered by Bendigo) (PO Box 1063) (PO Box 201) Shop 3 Wodonga VIC 3690; Launceston TAS 7250; 148 Baillie Street Phone (02) 6049 2011 Phone (03) 6323 1011 (PO Box 506) Fax (02) 6049 2098 Fax (03) 6323 1099 Horsham VIC 3400; (Local Radio station, (Local Radio station, Phone (03) 5381 5311 ABC Goulburn Murray) ABC Northern Tasmania) Fax (03) 5381 5399 RPM: Jonathan Wright (Local Radio station, ABC Western Victoria) Appendices for the year ended 30 June 2005 215 Annual Report 2004–05 Appendices

Appendix 26 - ABC Offices (continued) Western Australia Geraldton Overseas Offices 30 Fielder Street 245 Marine Terrace Amman East Perth WA 6000; (PO Box 211) PO Box 830256 GPO Box 9994 Geraldton WA 6530; Amman Jordan; Perth WA 6848; Phone (08) 9923 4111 Phone +962 6 461 6130 Phone (08) 9220 2700 Fax (08) 9923 4199 Fax +962 5 930 2789 Fax (08) 9220 2899 (Local Radio station, State Director: Geoff Duncan ABC Midwest and Wheatbelt) Auckland RPM: Diana Slater Level 3 Perth TVNZ Centre 30 Fielder Street Kalgoorlie 100 Victoria Street West East Perth WA 6000; Unit 3, Quartz Centre Auckland New Zealand; GPO Box 9994 353 Hannan Street Phone +64 9 916 7928 Perth WA 6848; (PO Box 125) Fax +64 9 309 3248 Phone (08) 9220 2700 Kalgoorlie WA 6430; Fax (08) 9220 2899 Phone (08) 9093 7011 Bangkok (Local Radio station, Fax (08) 9093 7099 518/5 Maneeya Centre 720 ABC Perth) (Local Radio station, Penthouse—17th floor Local Radio Manager ABC Goldfields-Esperance) Ploenchit Road WA: Deb Leavitt RPM: Helen Wolfenden Pathumwan District Bangkok 10330 Thailand; Albany Karratha Phone +66 2 652 0595 2 St Emilie Way DeGrey Place Fax +66 2 254 8336 (PO Box 489) (PO Box 994) Albany WA 6330; Karratha WA 6714; Beijing Phone (08) 9842 4011 Phone (08) 9183 5011 8–121 Qi Jia Yuan Diplomatic Fax (08) 9842 4099 Fax (08) 9183 5099 Compound (Local Radio Station, (Local Radio station, Chaoyang District ABC South Coast) ABC North West) Beijing 100600 China; RPM: John Cecil RPM: Chris Lawson Phone +86 10 6532 6819 Fax +86 10 6532 2514 Broome Kununurra 1/14 Napier Terrace (administered by Broome) Jakarta (PO Box 217) 15 Sandalwood Street Level 16 Deutche Bank Broome WA 6725; (PO Box 984) Jn Iman Bonjol 80 Phone (08) 9191 3011 Kununurra WA 6743; Jakarta Pusat Indonesia; Fax (08) 9191 3099 Phone (08) 9168 4311 Phone +62 21 316 2041 (Local Radio station, ABC Fax (08) 9168 4399 Fax +62 21 390 8124 Kimberley) (Local Radio station, RPM: Greg Hayes ABC Kimberley) Jerusalem 5th Floor Bunbury Wagin J.C.S. Building 72 Wittenoom Street (administered by Albany) 206 Jaffa Road (PO Box 242) 58 Tudhoe Street Jerusalem 91342 Israel; Bunbury WA 6230; Wagin WA 6315; Phone +972 2 537 3557 Phone (08) 9792 2711 Phone (08) 9861 3311 Fax +972 2 537 3306 Fax (08) 9792 2799 Fax (08) 9861 3399 (Local Radio station, (Local Radio Station, Johannesburg ABC South West) 558 ABC Great Southern) 3rd Floor RPM: John Inglis 1 Park Road Richmond Johannesburg Esperance 2092 South Africa; (administered by Kalgoorlie) Phone +27 11 726 8636 Port Authority Building (726 8676) The Esplanade Fax +27 11 726 8633 (PO Box 230) Esperance WA 6450; Phone (08) 9191 2011 Fax (08) 9191 2099 (Local Radio station, ABC Goldfields-Esperance) Appendices 216 for the year ended 30 June 2005 Annual Report 2004–05 Appendices

Appendix 26 - ABC Offices (continued) London New Delhi Tokyo 54 Portland Place F-4/10 Vasant Vihar NHK Hoso Centre London W1B 1DY New Delhi 110057 India; 2-2-1 Jinnan United Kingdom; Phone +91 11 2615 4307 Shibuyaku Tokyo Phone +44 20 7079 3200 Fax +91 11 2614 2847 150-8001 Japan; Fax (Admin) Phone +81 3 3469 8089 +44 20 7079 3250 New York Fax +81 3 3468 8445 Fax (News) 747 Third Avenue +44 20 7079 3252 Suite 8C Washington New York NY 10017 USA; Suite 660 Moscow Phone +1 212 813 2495 2000 M Street NW Kutuzovsky Prospekt Fax +1 212 813 2497 Washington DC 20045 USA; Building 13, Apartment 113 Phone +1 202 466 8575 Moscow 121248 Russia; Port Moresby Fax +1 202 626 5188 Phone +7095 974 8182 Airvos Avenue Fax +7095 974 8186 GPO Box 779 Port Moresby Papua New Guinea; Phone +675 321 2666 (321 2503) Fax +675 321 2131

Appendix 27 - ABC Shops Adelaide Brookvale Carindale Shop 230, Level 2 Shop 110, Level 1 Shop 2063 The Myer Centre Warringah Mall Westfield Carindale Adelaide SA 5000; Brookvale NSW 2100; Carindale QLD 4152; Phone (08) 8410 0567 Phone (02) 9905 3758 Phone (07) 3398 1606 Fax (08) 8231 7539 Fax (02) 9939 7834 Fax (07) 3324 9681

Bondi Burwood Castle Hill Shop 2002, Level 2 Shop 204 Shop 28 Westfield Shoppingtown Westfield Shoppingtown Castle Towers Shopping Centre Bondi Junction NSW 2022; Burwood NSW 2134; Castle Hill NSW 2154; Phone (02) 9386 5582 Phone (02) 9744 5172 Phone (02) 9899 3273 Fax (02) 9369 4357 Fax (02) 9715 2845 Fax (02) 9894 5425

Booragoon Campbelltown Chadstone Shop 75 Shop U32 Shop B53, Lower Mall Garden City Shopping Centre Macarthur Square Chadstone Shopping Centre Booragoon WA 6154; Campbelltown NSW 2560; Chadstone VIC 3148; Phone (08) 9315 9289 Phone (02) 4626 8624 Phone (03) 9568 8245 Fax (08) 9315 2763 Fax (02) 4620 5007 Fax (03) 9563 4802

Brisbane Canberra Chatswood Shop 240, Level 2 Shop CF12 Shop 350, Level 3 The Myer Centre Canberra Centre Westfield Shoppingtown Brisbane QLD 4000; Canberra ACT 2600; Chatswood NSW 2067; Phone (07) 3377 5455 Phone (02) 6247 2941 Phone (02) 9904 8047 Fax (07) 3211 1453 Fax (02) 6230 6478 Fax (02) 9413 4203

Broadbeach Cannington Cheltenham Shop 139A, Boston Way Shop 1016 Shop 3026 Pacific Fair Shopping Centre Westfields Shoppingtown Carousel Westfield Shoppingtown Broadbeach QLD 4218; Cannington WA 6107; Southlands Phone (07) 5575 4231 Phone (08) 9451 6352 Cheltenham VIC 3192; Fax (07) 5575 4706 Fax (08) 9451 7849 Phone (03) 9583 5589 Fax (03) 9585 4601 Appendices for the year ended 30 June 2005 217 Annual Report 2004–05 Appendices

Appendix 27 - ABC Shops (continued) Chermside Knox City Oaklands Park Shop 253 Shop 3115 Shop 2047 Westfield Shoppingtown Knox Shopping Centre Westfield Marion Chermside QLD 4032; Wantirna South VIC 3152; Oaklands Park SA 5046; Phone (07) 3359 1378 Phone (03) 9800 4965 Phone (08) 8298 6350 Fax (07) 3359 1407 Fax (03) 9837 5319 Fax (08) 8377 5253

Darwin Macquarie Order Centre Shop 245 Shop 417 10 Lanceley Place Casuarina Square Macquarie Shopping Centre Artarmon NSW 2064; Casuarina NT 0810; North Ryde NSW 2113; Phone (02) 1300 360 111 Phone (08) 8927 8788 Phone (02) 9878 4253 Fax (02) 1300 360 150 Fax (08) 8928 0954 Fax (02) 9878 8027 Parramatta Eastgardens Maribyrnong Shop 3038 Shop 325 Shop 2072 Westfield Shoppingtown Westfield Highpoint Shopping Centre Parramatta NSW 2150; 152 Bunnerong Road Maribyrnong VIC 3032; Phone (02) 9635 9922 Eastgardens NSW 2035; Phone (03) 9317 4652 Fax (02) 9689 3421 Phone (02) 9349 3695 Fax (03) 9317 5290 Fax (02) 9349 7169 Penrith Melbourne Shop 37, Ground Level Erina Shop M01, Mezzanine Level Penrith Plaza Shop T253 Melbourne GPO Penrith NSW 2750; The Parallel Mall Cnr Elizabeth St and Little Bourke St Phone (02) 4721 8299 Erina Fair Melbourne VIC 3000; Fax (02) 4721 3613 Erina NSW 2250; Phone (03) 9662 4522 Phone (02) 4367 6892 Fax (03) 9662 4402 Perth Fax (02) 4367 0617 Shop 60, Gallery Level Miranda Carillon City Arcade Hobart Shop 1087-88, Level 1 Perth WA 6000; Shop 209B Westfield Phone (08) 9321 6852 Centrepoint Miranda NSW 2228; Fax (08) 9481 3123 70 Murray Street Phone (02) 9524 4289 Hobart TAS 7000; Fax (02) 9542 8573 Preston Phone (03) 6236 9972 Shop K28 Fax (03) 6234 1734 Modbury Northlands Shopping Centre Shop 200 Preston VIC 3072; Hornsby Westfield Tea Tree Plaza Phone (03) 9471 4863 Shop 3033-34 Modbury SA 5092; Fax (03) 9470 5672 Westfield Shoppingtown Phone (08) 8396 0000 Hornsby NSW 2077; Fax (08) 8395 6645 Ringwood Phone (02) 9482 3671 Shop L60 Fax (02) 9476 0098 Morley Eastland Shopping Centre Shop 173 Ringwood VIC 3134; Indooroopilly The Galleria Morley Phone (03) 9879 5094 Shop 3017 Walter Road Fax (03) 9847 0956 Indooroopilly Shopping Centre Morley WA 6062; Indooroopilly QLD 4068; Phone (08) 9276 7673 Sydney Phone (07) 3878 9923 Fax (08) 9276 3086 Shop 48, The Albert Walk Fax (07) 3878 3126 Queen Victoria Building Mt Gravatt Sydney NSW 2000; Karrinyup Shop 2104A, Garden City Phone (02) 9286 3726 Shop F-130, Level 1, Karrinyup Shopping Centre Fax (02) 9262 7690 Shopping Centre Cnr Logan and Kessels Road 200 Karrinyup Road Upper Mt Gravatt QLD 4122; Ultimo Karrinyup WA 6018; Phone (07) 3420 6928 The Foyer Phone (08) 9445 9233 Fax (07) 3422 2315 Ultimo Centre Fax (08) 9244 8270 700 Harris Street Newcastle Ultimo NSW 2007; Shop 205 Phone (02) 8333 2055 Charlestown Shopping Square Fax (02) 8333 1240 Charlestown NSW 2290; Phone (02) 4943 9763 Fax (02) 4920 9526 Index 218 Annual Report 2004–05

Index

In general, this index does not include topics listed in the Contents (page 9). A archives - 93, 95, 121 ABC Advisory Council - 22, 57, 119, 178, arts and culture (genre) - 68, 127, 128, 174–5, 176 182, 185, 186–9 Audience and Consumer Affairs - 48–9, 102, 177, ABC Asia Pacific - 3, 11, 19, 42–3, 57, 58, 77, 78, 194–5 80, 83–5, 90, 114, 116, 117, 118, 132–3, 177, 182, audiences 196, 198, 210, 211 appreciation - 36–9, 48, 109, 123, 124, 127, 129 ABC Board - 13, 15–17, 18–21, 22, 44–53, 57, 93, reach and share - 13, 26–36, 37, 45, 66–70, 74, 75, 81, 94, 102, 110–11, 119, 178–9, 182, 185, 194, 196, 83–4, 91, 108, 109–110, 116–118, 122–3, 186 222, 223 research - 26–39, 81, 101, 102, 118–19, 177, 181, 187 Committees - 22, 44–5, 52, 54, 110, 119, 178-80 rural and regional - 28, 74, 76, 112, 113 ABC Charter - 10, 13–14, 18, 23, 36, 39, 44, 48, audio streaming/on demand - 26, 29–30, 60–61, 55, 79, 86, 114–15, 116, 121, 190, 222 64, 88, 118, 124–5 ABC Classic FM - 3, 5, 26–30, 42–3, 48, 60, 62, Audit and Risk Committee - 21, 45, 52, 54, 110, 64–5, 80, 100, 106–7, 108–9, 115, 124–5, 176, 178–80 208–9, 210 Australian Broadcasting Authority (ABA) - 14, 26, ABC Consumer Publishing - 86, 177 50–1, 102, 182, 185, 195, 205, 209–10, 222, 223 ABC Content Sales - 86, 87, 88, 177 Australian content - 60, 66, 71, 76, 84, 108, 113, ABC NewsRadio - 3, 10, 26, 28, 30, 42–3, 60, 64, 115, 123–4, 126, 127, 174–5 80, 99, 100, 109, 113, 115, 123, 125, 176, 209, 210 music - 61–2, 63, 108, 113–14, 124 ABC Online - 3, 6–7, 24–5, 26, 29–30, 33–5, 38–9, Australian Equivalents of International Financial 42, 49, 50, 65, 67, 73–4, 76, 78, 92, 116, 123–4, Reporting Standards (AEIFRS) - 53, 148–51, 181 128–9, 188, 189, 190, 195, 197 Australian National Audit Office (ANAO) - 23, 44, ABC Resource Hire - 86, 87, 90, 177 46–7, 54, 103, 111, 134, 170, 179–80, ABC Retail - 86, 89–90, 114, 177 awards - 53, 62, 65, 68, 76, 87–8, 96, 104, 110, ABC Shops - 3, 42, 52, 89–90, 114, 180, 195, 196–200 216–17 ABC2 - 3, 6, 11, 19, 25, 26, 32, 34, 42, 48, 55, B 73, 74–6, 77, 91–2, 101, 128, 130, 181, 188 balance - 10, 14, 20, 38–9, 48–51, 111, 189, 191, 194, advertising and market research - 101, 182 benefit to the people of Australia - 14, 21, 45, 108, appropriation - 54–6, 139, 144, 147, 152, 153, 111, 118, 121, 223 162, 171, 172 bias - 20, 48–50, 189, 194 Appendices for the year ended 30 June 2005 219 Annual Report 2004–05

Board, see ABC Board digCOUNTRY - 3, 12, 42–3, 60, 61, 109, 117, broadband - 3, 6–7, 19, 34–5, 42, 73–6, 79, 84, 124–5, 176

91, 104, 113, 115, 117, 118, 128–9, 187–8, 197, digJAZZ - 3, 11, 12, 42–3, 60–1, 109, 117, 124–5, 176

Business Services - 46, 57, 91, 93–5, 97, 177, digital radio - 30–1, 60, 65, 104, 117, 187

185, 211 digital television - 3, 19, 23, 26, 32, 34–5, 42–3, 60,

65, 73–5, 79, 83, 99–100, 101, 104, 112, 115, 118,

C 125, 128, 130, 131, 171, 181, 188, 201 capital strategy - 23, 54–5, 91, 93–4, 102, 121, 181 disability strategy - 184–5

Charter, see ABC Charter documentary (genre) - 64, 67–8, 70–71, 74, 82, 84, children’s (genre) - 12, 24–5, 34, 66–7, 73–5, 90, 115, 127, 129, 174–5, 188, 190, 193, 196–9

116, 117, 127–8, 174–5, 176, 177, 186, 191–2, 197–200 drama (genre) - 12, 19, 22, 67–8, 71, 84, 90, 102, 109,

Classic FM, see ABC Classic FM 115, 117, 127, 174–5, 176, 177, 183, 190, 197–9

Code of Practice - 45, 47, 48, 50–1, 102, 111, 179,

185, 190–5 E comedy (genre) - 19, 68–9, 71, 90, 127, 174–5, 176, Ecologically Sustainable Development (ESD) - 53, 186

190, 197–8 Editorial Policies - 21, 45–9, 79, 102–3, 110-11, 119, community - 10, 13–14, 22, 36–7, 39, 40–41, 45, 61, 178, 185, 190, 195,

62–3, 64, 65, 74, 101, 105, 106, 108, 110, 113, 121, education - 11, 13, 25, 39, 62, 69, 71, 75, 79, 82,

123–4, 127, 129, 131, 171, 185, 187, 190, 196, 199, 84, 90, 92, 109, 115, 116, 127-8, 133, 146, 174–5,

205, 209, 222 176, 188, 196–97, 222 complaints - 20, 48—51, 79, 102, 105, 111, 119, efficiency - 21, 23, 45–7, 52, 55, 103, 108, 121, 180

184—5, 189, 194—5 election coverage - 11, 49, 75, 78, 80, 93, 105, 111,

Complaints Review Executive (CRE) - 49, 105, 194 129, 181, 188 consultants - 148, 152, 157, 180, 181 emergency broadcasting - 41, 51, 62–3, 105, 113–14 co-productions/partnerships - 19, 65, 67, 75–6, entertainment (genre) - 13, 69, 71, 75, 76, 90, 113,

103, 121 115, 127, 146, 174–5, 176, 177, 196–7, 199, 222

Corporate Plan - 13–14, 18, 22, 23, 44, 45, 47,

53, 102, 108–121, 179, 182 F cross-media - 63–4, 74–6, 114 factual (genre) - 67, 71, 113, 127, 146, 174–5,

176, 177, 192

D fraud control - 52–3, 179–80 datacasting - 32, 34, 129, 223 Freedom of Information (FOI) - 105, 190, 195 dig - 3, 12, 29, 42–3, 60, 63, 109, 115, 124–5, funding - 20–1, 23, 47, 54–5, 60, 65, 75–6, 80, 93,

129, 176 102-3, 112, 121, 153 Index 220 Annual Report 2004–05

G M

governance - 10, 14, 15, 18, 20, 44–53, 101, Managing Director - 15, 16, 21, 46, 51, 57, 85,

102–4, 105, 110, 119, 177, 180, 182 102–03, 105, 110, 136, 167, 169, 177, 178–9, 183,

189, 211

H management structure - 46, 57, 177

high definition television (HDTV) - 70, 71, 93, 104

high standards - 10, 14, 20, 44, 110, 119—120 N

Human Resources - 46, 57, 91, 96—98, 177, 184, national identity - 13, 19, 108, 112, 222

185, 211 National Interest Initiatives (NII) - 60, 80, 112

natural history and environment (genre) - 70, 127–8,

I 174–5, 176

independence - 14, 20, 44–6, 110, 119, 190, 223 news and information - 13–14, 39, 45, 111, 115,

Independent Complaints Review Panel (ICRP) - 191–2, 223

20, 50, 189, 194–5 news and current affairs (genre) - 14, 19, 22, 39, 51,

Indigenous (genre) - 69–70, 76, 127–8, 174–5, 62, 77–80, 84, 93, 109, 115, 127–8, 174–5, 176, 200,

176, 191 NewsRadio, see ABC NewsRadio

Indigenous employment - 96, 120

information technology (IT) - 52, 92, 98, 121, O

177, 180 Occupational Health and Safety (OH&S) - 51, 91,

innovation - 13, 18–19, 22, 45, 63–4, 70, 73–6, 92, 98, 105, 120, 183

82, 108–10, 117–18, 126, 222 overseas travel costs - 181

integrity - 10, 14, 20, 45, 110, 119, 191, 223

interactive television - 34, 42, 73, 75, 79, 110, 129 P

international benchmarking - 53 performance management - 79, 96, 120, 178, 184–5

international bureaux - 43, 58–9, 77–8 podcasting - 6, 11–12, 18, 26, 29–30, 42, 63, 65,

110, 125

J policies - 14, 18, 48, 52, 53, 88, 96, 101–3, 113, K 119, 120, 134, 142–51, 157, 165, 178, 179–80, L 183, 184, 186, 195, 223, see also Editorial Policies

Local Radio - 3, 10, 26–29, 36, 41, 43, 60–5, 74, 80, production outside Sydney and Melbourne - 11, 67, 71

89, 95, 100, 108–9, 112–13, 115, 124–5, 129, 176, Production Resources - 46, 57, 91, 92–3, 97, 177,

177, 187–8, 206–7, 210, 211–15 185, 211 Appendices for the year ended 30 June 2005 221 Annual Report 2004–05

program hours transmitted - 174–5 State and Territory Directors - 46, 51, 57, 103, 105, public broadcasters in the region - 98–9 177, 211–15

staff profile - 97, 185

Q subsidiaries - 47, 151, 153, 155, 167–8, 170 R

Radio Australia - 3, 10, 11, 19, 42–3, 57, 58, 63, 80, subscription television - 3, 6, 11–12, 18, 31–2, 34,

81–83, 98, 109, 114–18, 128, 133, 176, 177, 197, 42, 60, 75, 84, 92, 130

210, 211 Symphony Orchestras - 47, 104, 106, 151, 180

Radio National - 3, 12, 16, 18, 26–27, 29–30, 36, see also subsidiaries

42–3, 60–5, 75, 79, 80, 100, 106, 109, 113, 115,

124–5, 128–9, 176, 186–9, 196, 198–9, 207–8, 210 T reception - 49, 99, 130 Technology and Distribution - 46, 57, 91–3, 97, records management - 103, 120 177, 185, 211 relevance - 6, 13–14, 18, 39, 73, 82, 105, 109, training - 44, 52, 79, 92, 93, 96, 98, 119–20, 170,

112–16, 118–19, 127, 188, 192 183, 184 religion and ethics (genre) - 70, 71, 127–8, 174–5, 176 transmission - 11, 32, 42–3, 48, 51, 54–5, 85, 91–2, reviews 95, 98, 99–100, 108, 112, 115, 117, 129–31, 140, external - 19, 21, 23, 46–7, 52, 55, 103–4, 111, 170, 146, 152, 153, 171, 176, 182, 201–5, 206–10

180, 181, 182 triple j - 3, 10–12, 18, 19, 27, 29, 40–1, 42–3, 60–1, internal - 45, 47, 51, 52, 78–80, 92, 93, 94, 96, 103, 63–5, 76, 80, 87, 88, 90, 100, 106, 108–9, 115,

111, 148–50, 179–80 124–5, 129, 176, 187–8, 199, 209, 210 risk management - 51–2, 93, 94–5, 105, 183 U S V science and technology (genre) - 22, 63, 65, 70, W 115, 117, 125, 127–8, 174–5, 176, 187, 196–7, 199 X Service Commitment - 185, 195–6, Y Short Message Service (SMS) - 3, 42, 75, 88, Z

110, 114, 129, 187 sport (genre) - 10, 19, 22, 34, 39, 48, 60, 64, 70, 71,

80, 84, 113, 115, 127–9, 174–5, 176, 177, 194, 199 special events (genre) - 68, 70, 71, 176 The ABC Charter and Duties of the Board 222 Annual Report 2004–05

The ABC Charter and Duties of the Board

From the Australian Broadcasting Act 1983

6 Charter of the Corporation (1) The functions of the Corporation are: (a) to provide within Australia innovative and comprehensive broadcasting services of a high standard as part of the Australian broadcasting system consisting of national, commercial and community sectors and, without limiting the generality of the foregoing, to provide: (i) broadcasting programs that contribute to a sense of national identity and inform and entertain, and reflect the cultural diversity of, the Australian community; (ii) broadcasting programs of an educational nature; (b) to transmit to countries outside Australia broadcasting programs of news, current affairs, entertainment and cultural enrichment that will: (i) encourage awareness of Australia and an international understanding of Australian attitudes on world affairs; and (ii) enable Australian citizens living or travelling outside Australia to obtain information about Australian affairs and Australian attitudes on world affairs; and (c) to encourage and promote the musical, dramatic and other performing arts in Australia.

(2) In the provision by the Corporation of its broadcasting services within Australia: (a) the Corporation shall take account of: (i) the broadcasting services provided by the commercial and community sectors of the Australian broadcasting system; (ii) the standards from time to time determined by the Australian Broadcasting Authority (ABA) in respect of broadcasting services; (iii) the responsibility of the Corporation as the provider of an independent national broadcasting service to provide a balance between broadcasting programs of wide appeal and specialised broadcasting programs; (iv) the multicultural character of the Australian community; and (v) in connection with the provision of broadcasting programs of an educational nature—the responsibilities of the States in relation to education; and (b) the Corporation shall take all such measures, being measures consistent with the obligations of the Corporation under paragraph (a), as, in the opinion of the Board, will be conducive to the full development by the Corporation of suitable broadcasting programs.

(3) The functions of the Corporation under subsection (1) and the duties imposed on the Corporation under subsection (2) constitute the Charter of the Corporation.

(4) Nothing in this Section shall be taken to impose on the Corporation a duty that is enforceable by proceedings in a court. Appendices for the year ended 30 June 2005 223 Annual Report 2004–05

8 Duties of the Board

(1) It is the duty of the Board: (a) to ensure that the functions of the Corporation are performed efficiently and with the maximum benefit to the people of Australia; (b) to maintain the independence and integrity of the Corporation; (c) to ensure that the gathering and presentation by the Corporation of news and information is accurate and impartial according to the recognized standards of objective journalism; and (d) to ensure that the Corporation does not contravene, or fail to comply with: (i) any of the provisions of this Act or any other Act that are applicable to the Corporation; or (ii) any directions given to, or requirements made in relation to, the Corporation under any of those provisions; and (e) to develop codes of practice relating to: (i) programming matters; and (ii) if the Corporation has the function of providing a datacasting service under section 6A-that service; and to notify those codes to the Australian Broadcasting Authority.

(2) If the Minister at any time furnishes to the Board a statement of the policy of the Commonwealth Government on any matter relating to broadcasting, or any matter of administration, that is relevant to the performance of the functions of the Corporation and requests the Board to consider that policy in the performance of its functions, the Board shall ensure that consideration is given to that policy.

(3) Nothing in subsection (1) or (2) is to be taken to impose on the Board a duty that is enforceable by proceedings in a court. Printed on paper manufactured in Australia using Elemental Chlorine Free (EFC) pulp sourced from sustainable, well managed forests. This paper is produced with all processes adhering to the ISO 14001, a formal international certification of environmental management systems covering planning, environmental performance evaluation and auditing. Vegetable based inks which are 100% free of mineral oils and volatile organic compounds have been used in the printing process. Designed and produced by United Notions ABC Ultimo Centre 700 Harris Street Ultimo NSW 2007

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