Connectline App for Iphone, Ipad and Ipod Touch

How-To Guide ConnectLine App for iPhone, iPad and iPod touch

App version 1.3.0 Table of Contents Introduction This is a detailed guide to the ConnectLine App for iPhone®, iPad® and iPod touch®. 4 How to pair • How to pair Streamer Pro with an iPhone, iPad or iPod touch 6 Streamer as default headset • How to get the app on App Store 8 Install app • Functions and features of the app • Overview of ConnectLine functions controlled through the app 9 App overview • Troubleshooting 10 Programs Intended Use 12 Answer call The remote control App is intended to assist users of wireless hearing instruments to control functionality provided by their hearing solution. 14 Make call

Disclaimer 16 Music Oticon is not responsible for the consequences of using this app outside intended use. 18 TV/Mic/Mini-Jack

Oticon A/S 20 FM/T-Coil Kongebakken 9 DK-2765 Smørum 22 Second mobile phone Denmark

www.oticon.com 0543 23 Landline phone 24 Settings The ConnectLine App for iPhone, iPad and iPod touch runs on iPhone 6 Plus, iPhone 6, iPhone 5s, iPhone 5c, iPhone 5, iPhone 4s, iPhone 4, iPad Air, iPad mini with Retina display, iPad mini, iPad (3rd and 4th generation), iPad 2, and iPod touch (5th generation) and requires Streamer Pro 1.2 App or later. When installing the ConnectLine App on iPad, search for iPhone apps in App Store. 32 Troubleshooting

Apple, the Apple logo, iPhone, iPad, and iPod touch are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc. 2 How to pair the iPhone and Streamer Pro

Does my Streamer Pro work Prepare Streamer Enter settings Select Bluetooth Find Streamer Pro Enter Pin #0000 Verify connection with the ConnectLine App for Press the power button on Find the settings icon on Find the Bluetooth icon in Select Streamer Pro In the pairing menu, enter Check that Streamer Pro is iPhone, iPad and iPod touch ? top of the Streamer until the iPhone. the settings menu. the Pin for Streamer 0000 now connected. the top LED flashes blue. (four zeros). It should read “Connected” Note: and you should see a small For the Streamer to work with the Press Pair Bluetooth icon in the top app it has to have an “A” marking status menu. as indicated above.

4 5 Streamer as default headset for incoming calls

By default, an iPhone will use the built-in speaker for audio when answering a call on the iPhone itself, even if a Bluetooth Headset (such as the Streamer) is connected.

However, for everyday use of the iPhone with Streamer Pro and hearing instruments, the iPhone settings may be changed so that the call automatically connects to Streamer Pro (and hearing instruments) when answered.

Select Settings Select General Select Accessibility Select Incoming Calls Select Headset Verify When answering a call from the iPhone, you should see Streamer Pro as audio output (and hear the call in the hearing instruments) See more on page 14.

6 7 Install App App overview

Streamer battery level

Step 1: In App Store select the search function. Settings Step 2: The “Carousel” In the search field , type “Oticon”. Swipe and select Step 3: “Streaming source” Press the blue “free” icon to start download. Mute (page 11) Step 4: Enter your Apple ID password to start downloading.

Programs (page 10) Enter App Store Search, download & sign in App available Find the App Store logo on The ConnectLine App should your device. now be on your iPhone, iPad or Volume up/down Press it. iPod touch. Note: Back dir (page 31) To use the App with an iPad you need to install the iPhone app through the App Store (there is no separate ConnectLine App for iPad in App Store)

8 9 Programs Mute

Program selector Custom labeling Custom labels While Streaming While not Streaming Hearing instrument Labels can be assigned to You can add labels and icons for hearing instrument programs. Go While streaming, the If not Streaming, the microphones programs can be selected programs that already exist to Settings --> Hearing Instrument Programs. Press the “+” button microphones of the hearing on Inium platform and later hearing directly. in the Hearing instruments. to add icons for additional programs. You can also edit the names of instruments can be muted instruments can be muted for programs on this screen. to suppress surrounding quiet/comfort. sound/noise. Note: Adding a label here does NOT add a new program in the Hearing Instruments. 10 11 Answer call — App running App NOT running

App is running Incoming call In a call AutoResume App is not running Incoming call In a call Call ended The ConnectLine App is When receiving an incoming When taking a call, the When the call is ended, the If the ConnectLine App is When the user receives an When taking a call, the iPhone returns to previous running. In this example the call, the ConnectLine App is iPhone’s call handling window App (and the Connectline not running, the phone is incoming call, the iPhone’s iPhone’s call handling window (idle) state. user is listening to music “pushed to the back” and the continues to be active. system) returns to its previous typically on its “home view”. normal call handling window continues to be active. (from the iPhone). iPhone’s normal call handling state (AutoResume). In this is opened. The call is either window is opened. The call example, it returns to the answered on the Streamer is either answered on the music screen. itself or using the iPhone’s Streamer itself or using the answer button.2 iPhone’s answer button.1

12 1. If this does not work as expected, please check the setup of iPhone on page 6. 2. If this does not work as expected, please check the setup of iPhone on page 6. 13 Make call, iPhone

Select Phone Key in number Call active/End call Key in number followed by End call either on the “Call”. iPhone or on the Streamer Pro (phone button).

App is running Close the app (press the Home button once).

14 This guide continues on next page 15 Play your favorite music

Automatic connections for music player Start music player Music player Switch to the app Select and resume To enable the Streamer to automatically start audio Streaming when the music player is running, Click the home button to You can play, pause and If you want to switch back If using the ConnectLine press and enable “automatic connections”. push the ConnectLine App regulate volume at will to the app, either press the App, the Music icon on the into the background. through the music app. home button twice for an app is now a shortcut to the Settings --> Streamer and ConnectLine --> Phone --> Enable automatic connections Find and select the “Music” Connection is automati- overview of active apps, and Music player, which can be icon. cally made to Streamer and then choose the ConnectLine started and stopped at will. Hearing instruments. App or press the Home button If other sources are chosen, once and find the ConnectLine the music will be paused App as you normally would. until selected again.

16 17 TV Microphone Mini-Jack

TV icon will appear in Carousel if TV Adapter Microphone icon will appear in Carousel The “Audio in/out” icon will appear has been previously paired with Streamer Pro. if the ConnectLine Microphone has been if an audio cable has been inserted previously paired with Streamer Pro. into Streamer Pro’s mini-jack port.

Mini-Jack Auto Streaming TV Microphone Audio In/Out Auto Streaming can be enabled/disabled in the Pressing the TV icon will start/stop audio from Pressing the Microphone icon will start audio If a mini-jack audio cable is inserted into ConnectLine App under Settings --> Streamer & the TV adapter. streaming from the ConnectLine Microphone. Streamer Pro, audio streaming is automatically ConnectLine --> Other --> Mini-Jack Auto Streaming. Streaming can also be started from the microphone started. or from the Streamer.

18 19 FM T-Coil

The FM icon will appear in Carousel if an FM Receiver is attached to Streamer Pro.

FM FM autostart T-Coil Pressing the FM icon will start/stop audio Automatic FM streaming can be enabled/disabled in the ConnectLine App under Pressing the T-Coil icon will start/stop audio streaming from an FM receiver attached to Settings --> Streamer & ConnectLine --> Other --> FM Autostart. streaming from Streamer Pro’s Teleloop Streamer Pro. receiver.

20 21 Second mobile phone Landline phone

An icon does not appear in the Carousel for a second cell phone connection. A Phone icon will appear in the Carousel if Streamer Pro is in range of a paired Phone Adapter.

WARNING! To ensure that your system is not operated without your consent or knowledge, we recommend that the app is only installed on your personal devices.

Decline or accept call End call Multiple apps running App is running Answer call End Call AutoResume An incoming call from a second The call can be ended in the If more than one iPhone, iPad If a landline phone adapter An incoming call is signaled The call can be ended in the If another source was active mobile phone is signaled in the app (or on the Streamer). or iPod touch are paired with has been paired and is in the hearing instruments app (or on the Streamer). (in this example, music) hearing instruments and in the the Streamer, the Streamer will within reach, it will appear and in the app. The call can that source will be resumed ConnectLine App. The call can be controlled by the device that as a Phone icon in the app. be accepted either in the after the call is ended. be accepted or rejected in the most recently opened the app. If the app is not running, the app or on the Streamer. App or on the Streamer Pro. call can only be answered directly from the Streamer.

22 23 Settings — Streaming levels Settings — Streaming source labeling

Streaming levels Streaming source labeling Streaming levels can be adjusted for each streaming source The streaming sources can be labeled according to personal preferences. independently. While streaming, the active source will be highlighted with magenta. Settings --> Name Streaming Sources

Settings --> Streaming levels

24 25 Settings — Phone

1: Last Number Redial If enabled, last number redial can be started by pressing and holding the phone button on the Streamer (if supported by the mobile phone).

2: Voice Dial If enabled, briefly pressing the phone button on the Streamer will enable voice dial (if supported by your mobile phone and you are not in 1 range of a ConnectLine phone adapter). 2 3: Transfer Call 3 If enabled, pressing and holding the phone button on the Streamer will transfer a call back to the mobile phone. 4 4: Reject Call 5 If enabled, an incoming mobile phone call can be rejected by pressing “volume down” on the Streamer. 6 7 5: Automatic connections 8 Allow automatic connections, e.g. SMS notifications and music players.

6: Ring tone, Cell Phone Ring tone associated with calls from your mobile phone(s). Phone settings Customizable settings for phone functionality can be adjusted in the ConnectLine App under Settings --> 7: Ring tone, landline Streamer & ConnectLine --> Phone. Ring tone associated with calls from the ConnectLine phone solution.

8: Mobile phone volume Enables you to adjust the volume of the call using the volume buttons on the mobile phone.

26 27 Settings — Streamer Settings — Other

1: Disable Volume Control 1: Mini-Jack Auto Streaming If enabled, volume control of hearing instruments cannot be If enabled, audio streaming from mini-jack input will automatically carried out using the Streamer. commence when audio cable is inserted.

1 2: Enable Program Shift 2: FM Autostart If enabled, program shift of hearing instruments can be If enabled, FM streaming will automatically commence when FM 2 1 carried out using the Streamer. receiver is inserted. 2 3 3: Answers call, all buttons If enabled, all front buttons can be used to answer call. 4

5 4: T-Coil/A2DP 6 If not selected, a short press of Streamer’s AUX button starts A2DP (long press starts T-Coil). If selected, a short press of Streamer’s AUX button starts T-Coil (long press starts A2DP). Streamer settings Other settings 5: Button Indicators On A selection of settings may be customized. A selection of settings which affects the daily use of the Streamer itself may be customized. If disabled, Streamer’s button indicators will not light up.

6: Use as remote when off If enabled, Streamer can also be used as a remote control for the hearing instruments even when Streamer is turned off.

28 29 Settings — Appearance Back dir (“backwards directionality”)

3 1

Visual appearance Enable Settings Settings Settings The visual appearance of the App can be changed so it is either black or white. Back dir has to be enabled Select hearing instrument Enable Back dir 1. Show Back dir on main screen A High Contrast setting is available for both appearance options, providing additional visual contrast if preferred. in the settings menu programs 2. Set timer 3. Press done to save

Note: Back dir is only supported by Alta2 and Nera2 hearing instruments

30 31 Troubleshooting

Close App Reset App Reset Streamer Re-pair Streamer and iPhone, iPad or iPod touch Swipe the ConnectLine Resetting the app will restore The Streamer is automatically In some cases, especially if the iPhone, iPad or iPod touch and Streamer have been paired App image upwards so the app to its initial settings. reset when powered off/on. multiple times with other devices, it may be beneficial to clear all pairings in both the iPhone, that it is removed from iPad or iPod touch and the Streamer. Close/restart App the screen. It is now 1. Turn Streamer off Double tap on home to close app completely stopped. 2. On the iPhone, iPad or iPod touch: (settings --> Bluetooth) select the small (i) and show all active apps. and then press “forget device” 3. Turn off iPhone, iPad or iPod touch 4. Turn Streamer on 5. On the Streamer: hold “power on” AND “volume up” for 10 seconds 32 6. Turn on iPhone, iPad or iPod touch and re-pair Streamer (see page 4) 33 People First People First is our promise to empower people to communicate freely, interact naturally and participate actively 15500-3028/04.15