True Enterprise-Grade Mobile Printing Services
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PrinterOn: True Enterprise-Grade Mobile Printing Services ® True Enterprise Mobile Printing - “AirPrint -Like” Service Everywhere .................................. 3 Vision ............................................................................................................................................... 4 PrinterOn Enterprise 2.0 Architecture .......................................................................................... 6 Central Print Services (CPS) ............................................................................................... 7 ® PrintAnywhere .................................................................................................................... 7 Print Delivery Station (PDS) ................................................................................................ 7 Print Delivery Hub (PDH) ..................................................................................................... 7 Architectural Flexibility ......................................................................................................... 8 The PrinterOn Enterprise 2.0 Directory ............................................................................... 8 Standards-Based with PrinterOn Extensions ...................................................................... 9 Standards-based Transport - IPP Everywhere .................................................................... 9 PrinterOn Extensions ......................................................................................................... 10 PrinterOn Discovery .......................................................................................................... 10 PrinterOn Advertiser .......................................................................................................... 12 Full Enterprise Deployment Examples ....................................................................................... 13 Data Center Load Balancing ............................................................................................. 13 Clustered Redundant Enterprise Rendering Service ........................................................ 14 Globally Distributed Deployment Servicing Regional Print Management ......................... 15 Your Starting Point ....................................................................................................................... 16 Phase 1 - Limited Private Cloud Deployment .................................................................... 16 Phase 2 - Full Private Cloud Deployment ......................................................................... 16 Phase 3 - Public Cloud Deployment .................................................................................. 17 Trademarks and Servicemarks ................................................................................................... 19 Copyright Notice ........................................................................................................................... 19 PrinterOn: True Enterprise-Grade Mobile Printing Services | 2 True Enterprise Mobile Printing - “AirPrint®-Like” Service Everywhere When it comes to enterprise mobile printing, a simple summary of users’ desires is “I want AirPrint printing everywhere.” Apple’s proprietary AirPrint technology has become synonymous with a simplified print workflow in users’ minds. However, when their needs are investigated further, it becomes clear that the AirPrint paradigm falls short and additional requirements emerge. In the end, it would be more proper to state that what enterprise mobile print users need are all the benefits of AirPrint merged into an enterprise network infrastructure. What they need is a true enterprise-grade AirPrint-like printing service. A true enterprise-grade mobile printing service would marry the robustness and security of an enterprise network with the simplicity and convenience of the AirPrint workflow. Specifically it would include: Enterprise-grade authentication services Enterprise-grade security and encryption Standards-based transport services Location-based services Private and public cloud deployment options And it would eliminate the limitations of Apple AirPrint such as: Apple iOS-only operating system support. Unavailable for Android™, Windows® and BlackBerry® Local Area Network (LAN)-only printing. Printing across disparate networks is not supported No enterprise directory service integration such as Active Directory or LDAP No integration support for print management services As the “BYOD” trend increases in the enterprise, the limitations of AirPrint will become more apparent, and the need for a true enterprise-grade mobile printing service will emerge. PrinterOn: True Enterprise-Grade Mobile Printing Services | 3 This paper describes PrinterOn Enterprise 2.0, an enterprise-grade mobile printing service. It shows how PrinterOn Enterprise 2.0 goes far beyond mobile printing “apps” or a consumer-grade mobile printing service like AirPrint and delivers a true enterprise mobile printing platform. PrinterOn Enterprise 2.0 can be deployed in the private cloud or public cloud and be readily integrated into enterprise applications, mobile devices and the network infrastructure itself. In short, it enables the enterprise user to Print Simply Anywhere®. Vision Mary works out of the Chicago office, has a smartphone and needs to print. But Mary is not actually in the Chicago office and what she wants to print needs to come out of the printer in the legal department. No matter. Mary is simply presented with a list of printers inside her organization that she can choose from. She selects the printer in the legal department and her document simply prints. It doesn’t matter where Mary is. She could as easily be halfway around the world as sitting right beside the printer. She can still print. She doesn’t need to know where the printers are or how to connect to them. She simply selects the printer and PrinterOn Enterprise 2.0 does the rest. Now imagine a world where you can securely print virtually anything … …from any mobile device located anywhere in world …to any enterprise printer on PrinterOn Enterprise 2.0 …selected from a list of authorized printers presented to you …without the need to know how to connect …all managed by the existing IT support staff …with detailed auditing and tracking This is the power of PrinterOn Enterprise 2.0. PrinterOn: True Enterprise-Grade Mobile Printing Services | 4 Enterprise printers may be: locally accessible via Wi-Fi in the same building but on isolated wired networks distributed across various networks and geographies and inaccessible via mobile wireless carrier networks No matter your network architecture, services or mobile carrier, PrinterOn Enterprise 2.0 can be deployed in multiple stages to deliver the ultimate enterprise mobile printing experience. This paper explains how. First, improved Discovery and Advertisement tools and enhanced mobile apps have been integrated into the PrinterOn Enterprise platform to deliver an “AirPrint-like” service without sacrificing functionality. Next, PrinterOn mobile apps have been enhanced to harness the power of the PrinterOn Service Advertiser, which will enable auto-discovery of authorized printers so that they can be simply presented to the user in a list. And it bears mentioning that through this evolution of PrinterOn Enterprise 2.0, all the core capabilities of the service will carry on. Core capabilities such as: Authentication Print Management Disparate Network Support Encryption and Security These core capabilities enable PrinterOn Enterprise 2.0 to deliver: multiple OS platform support including Android, iOS, BlackBerry, Windows and Mac OS X® device access control based on user and departmental permissions printer access within the LAN or across disparate networks all using the same workflow guest mobile printing PrinterOn: True Enterprise-Grade Mobile Printing Services | 5 The PrinterOn Enterprise 2.0 evolution continues. As advanced as it is today, it is even more so with the addition of simple “AirPrint-like” workflow and proactive services to discover and present available printers to mobile users. Read on to learn the underlying PrinterOn architecture. And afterwards, understand how these new capabilities have been incorporated into PrinterOn Enterprise and mobile apps to preserve its place as the premier enterprise mobile printing service. PrinterOn Enterprise 2.0 Architecture PrinterOn’s vision is to enable users to print simply anywhere. To do this requires delivering the industry’s most complete and robust mobile printing platform and offering unique and varied ways for users to locate and connect to printers. PrinterOn Enterprise 2.0 offers the most flexible and scalable enterprise architecture. With several key components built upon each other, enterprise users are provided with a consistent and secure mobile printing experience regardless of their physical location or network connectivity. PrinterOn: True Enterprise-Grade Mobile Printing Services | 6 Central Print Services (CPS) Central Print Services is the primary entry point for all requests submitted to PrinterOn Enterprise. CPS is responsible for providing a centralized interface for all Enterprise printing, including end-user web printing, mobile app printing as well as for third parties who develop integrations to the Enterprise Server for custom print services. In addition to providing print service access,