DOCSLIB.ORG

Administration Guide

Total Page：16

File Type：pdf, Size：1020Kb

Download full-text PDF Read full-text
Administration Guide Administration Guide 07 Oct 2021 TM and copyright © 2010-2021 Imagicle spa Table of Contents Administration Guide.................................................................................................................................................................1/75 Configuration Task List...........................................................................................................................................................1/75 Description and Architecture.................................................................................................................................................2/75 Users and faxboxes configuration........................................................................................................................................5/75 Administrative configuration..................................................................................................................................................7/75 Telephony signalling and routing........................................................................................................................................15/75 Advanced Configuration......................................................................................................................................................17/75 Service management..........................................................................................................................................................24/75 Email-to-Fax Microsoft OAuth2 Authentication..................................................................................................................25/75 Cover pages.........................................................................................................................................................................37/75 Solution-specific Configuration............................................................................................................................................39/75 ..............................................................................................................................................................................................43/75Troubleshooting....................................................................................................................................................................41/75 License Activation.................................................................................................................................................................46/75 PBX Configuration................................................................................................................................................................47/75 Print To Fax...........................................................................................................................................................................54/75 Product Integration API...........................................................................................................................................................57/75 Overview...............................................................................................................................................................................57/75 Submit Fax............................................................................................................................................................................58/75 Get Outbound Fax Details...................................................................................................................................................63/75 Download outbound fax document....................................................................................................................................65/75 Get Outbound Faxes List......................................................................................................................................................67/75 Get Inbound Faxes List.........................................................................................................................................................69/75 ....................................................................................................................................................................................69/75 Get Inbound Fax Details......................................................................................................................................................72/75 Download Inbound fax document......................................................................................................................................74/75 Administration Guide Configuration Task List Warning: you must install and configure the Application Suite before being able to configure the single applications. Please go through the AppSuite Deployment, Main Configuration, and User Management sections before reading on. You can easily configure Digital Fax trough the following mandatory steps: • Activate the product license (within 30 days) • Configure the PBX • Configure the fax server protocols and routing • Start the service • Configure the relevant users and fax boxes through users management • Configure the application, including the email parameters and fax routing • Configure the fax service parameters Optionally, you may want to configure: • Print to Fax • Multifunctional printer integration • Automatic Fax Backup • Incoming Fax Print • Group Faxing • Mass Faxing These tasks are described in the Advanced Configuration section of this guide. Administration Guide 1/75 Administration Guide Description and Architecture Traditional manual faxes are out of date. Digital Fax is a complete software solution including a robust fax server based on Imagicle unique Fax to IP driver, able to interoperate directry with the PBX trough Voip comminication. A professional fax server grants substantial savings and it improves customer service and company image; the process of sending a fax is faster and incoming faxes are automatically integrated with today's web and email-based workflow. Digital Fax delivers a complete IP fax server solution, allowing users to send and receive faxes directly from any email client or through a dedicated web interface. Digital Fax can be seamlessly integrated with any e-mail server using standard SMTP/IMAP-POP3 protocols without enforcing specific infrastructure requirements. Digital Fax can automatically route incoming faxes in TIFF/PDF formats to each user's mailbox and personal web interface, picking out the right recipient by the Called Line Identifier (also known as "extension") or by the line on which the fax was received. This enables users to check faxes from anywhere in the world using either: • A traditional desktop email client (i.e.: Outlook, Lotus Notes...). This is the Email to Fax feature • A web browser (Internet Explorer, Chrome, Firefox...). This is the Web To Fax feature To send a fax, each user can either: • Create it as a new message in his/her email client, the Email To Fax feature • Upload a document via web through a dedicated web page, the Web To Fax feature • Directly print from any application to the Digital Fax network printer, the Print To Fax feature After the fax is sent, the user receives a transmission report in his/her inbox. Digital Fax automatically manages the outgoing queue, trying to send the fax again if it not succeeded. Together with the other units of the Application Suite, Digital Fax completes the Unified Messaging Solution for Cisco Unified Communication. Architecture Digital Fax can be used as an Email To Fax gateway together with any SMTP/POP3 or IMAP mail server, allowing users to send and receive faxes directly by their email client. Special email system will be discussed later (MS Outlook). In order to set up this feature, you must create a dedicated mailbox on the mail server, from which Digital Fax will fetch the faxes that will be sent out. Digital Fax needs an email server to: • Download emails sent by the users to a specified account (ex. [email protected]) with the file to be faxed (this is the Outgoing faxes - POP3 behavior) • Notify each user of incoming faxes via email with the fax as attachment (this is the Incoming faxes - SMTP behavior). See the Receive a fax section for further details on how let users receive a fax This is the architecture of the Email To Fax behaviour: Administration Guide 2/75 Description and Architecture Users send emails to a specified recipient (for instance: [email protected]), specifying the fax recipient number in the subject field and attaching the file to be faxed. Multiple recipients and multiple attachments are supported. Digital Fax must be configured with the designated IMAP/POP3 account (in our example: [email protected]) and the polling interval for email checking. Digital Fax downloads the email and converts the attached file to a fax by printing it to a graphic file. This will be queued to be sent to the specified recipient number. Note: Digital Fax can send many faxes at the same time, limited only by the number of avaliable lines and license channels. Even if many channels are free, faxes addressed to the same recipient number will always start one after the other. This means that the second fax will start only when the first has been sent or it has exhausted its retries. When the fax has been processed, Digital Fax notifies the sender with a return receipt
Load more

Recommended publications
  • The Advantages of Integrating Multi-Function Peripherals (Mfps) with Fax Servers a Joint White Paper from Open Text and Dialogic® Technology
    The Advantages of Integrating Multi-Function Peripherals (MFPs) with Fax Servers A Joint White Paper from Open Text and Dialogic® Technology Open Text Fax and Document Distribution Group 2 | White Paper Contents Executive Summary / Introduction............................................................................3 Limitations of MFP Fax Modems ...............................................................................4 Limitations of fax-enabled MFPs with fax modems................................................5 Fax Operational and Productivity Challenges .........................................................6 Benefits of integrating MFPs with a fax server.......................................................6 Compliance Requirements.........................................................................................8 IP Migration..................................................................................................................9 Advantages of Integrating MFPs with Fax Servers ..............................................11 Compliance Benefits ................................................................................................13 Feature Benefits of Fax Servers..............................................................................14 Performance Benefits of Fax Servers.....................................................................15 Support for IP migration........................................................................................15 Deploying Integrated Fax Server Solutions
    [Show full text]
  • Fax Purchasing Decision: Fax Server Or Fax Service?
    WHITE PAPER Fax Purchasing Decision: Fax Server or Fax Service? A White Paper Prepared by Davidson Consulting Sponsored by Davidson Consulting 806 S. Lakeview Avenue Sturgis, MI 49091 269-651-3157 www.davidsonconsulting.biz Table of Contents Introduction ......................................................................................................................................................................................................................................3 Fax Servers .......................................................................................................................................................................................................................................4 Exhibit 1: Considerations for Acquiring a Fax Server ...............................................................................................................................................5 Internet Fax Servers ...................................................................................................................................................................................................................6 Fax Boards.........................................................................................................................................................................................................................................7 Fax Server Hidden Costs .........................................................................................................................................................................................................8
    [Show full text]
  • Faxskape User Manual
    FaxSkape User Manual © 2010 GoldBolt Software FaxSkape User Manual © 2010 GoldBolt Software All rights reserved. No parts of this work may be reproduced in any form or by any means - graphic, electronic, or mechanical, including photocopying, recording, taping, or information storage and retrieval systems - without the written permission of the publisher. Products that are referred to in this document may be either trademarks and/or registered trademarks of the respective owners. The publisher and the author make no claim to these trademarks. While every precaution has been taken in the preparation of this document, the publisher and the author assume no responsibility for errors or omissions, or for damages resulting from the use of information contained in this document or from the use of programs and source code that may accompany it. In no event shall the publisher and the author be liable for any loss of profit or any other commercial damage caused or alleged to have been caused directly or indirectly by this document. Printed: April 2010 Contents 3 Table of Contents Part 1 About this manual 6 Part 2 Sending faxes 8 1 Intro..d..u..c..t.i.o..n.. ..................................................................................................................... 8 2 Sen.d..i.n..g.. .f.a..x..e..s.. .f.r.o..m... .y..o..u..r. .m...a..i.l. .c..l.i.e..n..t. ............................................................................... 8 3 Cov.e..r. .p..a..g..e..s.. .................................................................................................................... 9 4 Rep.o..r..t.s. ............................................................................................................................ 9 5 Rep.o..r..t. .A..t.t.a..c..h..m...e..n..t.s. ......................................................................................................... 9 6 Se.n..d..i.n..g.
    [Show full text]
  • Zultys Fax Server Capabilities
    Technical Publications October 15 Zultys Fax Server Capabilities Author: Zultys Technical Support Department The MX systems support traditional fax machines to send and receive faxes over a standard analog FXS interface. This method of sending and receiving faxes has several drawbacks such as faxes getting lost, users having to sort through several faxes to retrieve their particular fax or having to employ someone to distribute them, having a paper only copy, security and privacy issues, lost productivity, and so on. Along with supporting standard fax machines, the MX systems include an integrated fax server which allows for advanced fax origination and termination. Incoming faxes are terminated on the MX system and converted to a graphical file which can be delivered to users and groups by e-mail or retrieved using MIXE. Using MXIE and the Zultys Fax driver, faxes can be sent directly from applications, eliminating the need for paper faxes. Using standard applications, faxes can still be printed as required. This document explains how you can benefit from this feature, how it works, and how to configure the MX system to deliver paperless faxes. Updated to cover MX Version 11, Windows 8.1 and Windows 10 documentation. Z Zultys, Inc. 785 Lucerne Drive Sunnyvale, California, USA 94085 www.zultys.com Technical Publications No part of this document may be reproduced or transmitted in any form or by any means, electronic or mechanical, for any purpose, without the express written permission of Zultys, Inc. Under the law, “reproducing” includes translating the document’s content into another language or format. Information in this document is subject to change without notice.
    [Show full text]
  • How to Ensure the Highest Availability for Your Fax Needs. Contents
    RECEIVING... Whitepaper: How to ensure the highest availability for your fax needs. Contents When fax is a daily part of your business, High Availability is a must have. 3 What is the solution? 3 Outbound 6 Inbound 7 How to get your second server licence 8 High availability faxing | 2 This document describes the need for high availability fax servers and demonstrates how you can extend the value of your investment in GFI FaxMaker. When fax is a daily part of your business, High Availability is a must have. For many companies, sending and receiving information via fax is essential. GFI FaxMaker makes that process simple, secure, and above all, efficient. However, consideration for peak times is often overlooked and during these times all lines can be tied up and become unavailable for receiving faxes or cause outbound faxes to queue. In addition, unplanned or even planned server downtime can significantly impact your business operation. Many documents such as purchase orders, dispatch requests, invoices, quotations, bills of sale, applications and application approvals, lab results, scripts, doctors notes are time sensitive and cannot afford to be delayed due to abnormal volumes or unplanned downtime. Any disruption to your business can be significant, and damage to your reputation with trading partners can seriously impact your bottom line. What is the solution? Implementing a high availability solution can significantly reduce the risk of these factors and enhance the benefits of your GFI FaxMaker solution. Putting redundancy measures in place could reduce your spend and avert potential loss should the worst happen. A key licensing option available to you is the GFI FaxMaker additional server license.
    [Show full text]
  • Alcatel-Lucent Opentouch Fax Center Release 9
    Alcatel-Lucent OpenTouch Fax Center Release 9 The Alcatel-Lucent OpenTouch® Fax Center offers a significant return on investment (ROI) with reduced costs compared to leading legacy fax server solutions. This scalable, full featured, software-only Fax over IP (FoIP) solution is ideal for enterprises realigning their business processes and workforce to IP environments. The OpenTouch Fax Center supports mobility and faxing anywhere, anytime. The OpenTouch Fax Center integrates seamlessly with Voice over IP (VoIP) technology and the T.38 fax relay capabilities provided by leading Alcatel-Lucent VoIP gateways. The application enriches unified messaging with faxes as well as e-mail and voice messaging. Alcatel-Lucent Enterprise application partner, XMedius®, completes our fax offer with a fast, secure and robust IP fax software solution. This solution is a proven market leader in T.38 FoIP, ranked number one for five consecutive years in the global IP fax market in addition to receiving numerous IP telephony awards. Features Benefits • Provides a full software-based solution • Hardware-agnostic and easy to deploy software solution with Microsoft® Windows environment ¬ Provides seamless IP-PBX integration and virtual on the server side machine support • Supports SIP/T.38 and G.711 protocols • Improves collaboration and productivity • Enables transmission and receipt of ¬ Manages large fax volumes and delivers high faxes from: scalability, reliability and availability ¬ Anywhere through secure web access ¬ Offers document communication, processing
    [Show full text]
  • Free Fax Guide
    Your Complete Internet Fax Guide Table of Contents: What is Internet Fax (Quick Overview) 1. Five Solid Reasons To Use An Internet Fax Service 2. Internet FAQs - What You Need To Know a. What is Internet or Online Fax? b. How Do I Send A Fax From My Computer? c. How Do I Receive A Fax On My Computer? d. How Does An eMail Fax Work? e. How Do I Read An Inbound Fax? f. Will Email Fax Work With My ISP? g. Is Fax To Email Private? h. How Are My Faxes Tracked? i. What Is Fax Broadcasting? j. What Is A "Junk Fax?" k. Is There a "No Fax List?" l. What File Types Can Be Used For Faxes? m. Can You Send Legal Size Faxes? n. Can I Use A Cover Sheet? o. Can I Add My Digital Signature To Faxes? p. How Do You Send An Email To Fax? q. Helpful Fax Forums r. How Many Internet Fax Services Are There? s. How Much Does Internet Faxing Cost? t. Are Any Free Fax Services Really Free? 3. History Of Internet Fax 4. Going Green With Internet Fax 5. Internet Fax Buying Guide 6. Which Internet Fax Service Is Right For You? 7. Using Internet Fax Comparison Charts To Find The Best Fax Service Page 1 / 19 What Is Internet Fax? (Quick Overview) Internet fax is simply using the Internet and your email system to send and receive your faxes. Since it is web based, you can send your faxes anytime anywhere, as long as you have an Internet connection; and these days that's available just about everywhere.
    [Show full text]
  • Faxfinder® Fax Server FF240, FF440, FF840 Administrator Guide FAXFINDER ADMINISTRATOR GUIDE
    FaxFinder® Fax Server FF240, FF440, FF840 Administrator Guide FAXFINDER ADMINISTRATOR GUIDE FaxFinder Administrator Guide Models: FF240, FF440, FF840, and FFEX8 Part Number: S000522, Version 4.7 Copyright This publication may not be reproduced, in whole or in part, without the specific and express prior written permission signed by an executive officer of Multi-Tech Systems, Inc. All rights reserved. Copyright © 2018 by Multi-Tech Systems, Inc. Multi-Tech Systems, Inc. makes no representations or warranties, whether express, implied or by estoppels, with respect to the content, information, material and recommendations herein and specifically disclaims any implied warranties of merchantability, fitness for any particular purpose and non- infringement. Multi-Tech Systems, Inc. reserves the right to revise this publication and to make changes from time to time in the content hereof without obligation of Multi-Tech Systems, Inc. to notify any person or organization of such revisions or changes. Trademarks FaxFinder, Multi-Tech, and the Multi-Tech logo are registered trademarks of Multi-Tech Systems, Inc. Windows is a registered trademark of Microsoft in the U.S. and other countries. All other products and technologies are the trademarks or registered trademarks of their respective holders. Patents This device covered by the following patents: 6,031,867; 6,012,113; 6,009,082; 5,905,794; 5,864,560; 5,815,567; 5,815,503; 5,812,534; 5,809,068; 5,790,532; 5,764,628; 5,764,627; 5,754,589; D394,250; 5,724,356; 5,673,268; 5,673,257; 5,644,594; 5,628,030; 5,619,508; 5,617,423; 5,600,649; 5,592,586; 5,577,041; 5,574,725; D374,222; 5,559,793; 5,546,448; 5,546,395; 5,535,204; 5,500,859; 5,471,470; 5,463,616; 5,453,986; 5,452,289; 5,450,425; D361,764; D355,658; D355,653; D353,598; D353,144; 5,355,365; 5,309,562; 5,301,274, 6,219,708.
    [Show full text]
  • Do You Need a Fax Server?
    Do You Need a Fax Server? Today’s fax servers integrate with desktop, email, ERP, CRM, host, legacy, and other business applications to automate the delivery of documents and improve employee productivity. by Mark Malone Captaris ax server software can dramatically improve office productiv- 2. Fax server software improves productivity. By providing ity and reduce costs. If your organization is still employing email faxing, desktop faxing, and automating delivery of docu- Fstand-alone fax machines, it’s wasting time and money and is ments from back-office applications, companies that imple- way behind current fax technology. So, too, if your employees use ment fax server software can reduce time-consuming manual desktop modems to fax documents, or if you manually fax or mail processes. Your employees do not have to waste time in line at batch-oriented documents generated from your back-office applica- a fax machine waiting to fax or receive documents. Instead, tions. Fax server software does the job more quickly and efficiently so they can conveniently fax right at their desktop or automati- your employees can be more productive. It also does the job more cally from business applications. securely and accurately at a much lower cost. 3. Fax servers are secure and reliable. Fax servers integrate fax- ing and e-document delivery capabilities with your business Fax Server Software: What It Does applications, eliminating the need to worry about lost or miss- To day’s fax server software sends and receives documents from the ing faxes. Users can send and receive documents directly at desktop and automates delivery of documents from back-office appli- their desktops, or large batches of documents such as invoices cations.
    [Show full text]
  • Foip/Voip Faxing
    Sagem-Interstar Pioneer & global leader in boardless IP fax Choosing between Traditional and FoIP/VoIP Faxing White Paper Table of Contents Inside White Paper Choosing this between Traditional and paper... FoIP/VoIP Faxing Executive Summary .................................................................................. 3 Faxing Remains Vital ................................................................................ 5 Fax Server Basics ....................................................................................... 5 Fax Server Market ..................................................................................... 6 Why Deploy a Fax Server? ........................................................................ 6 Fax Server Least Cost Routing (LCR) and FoIP Reliability ........................ 7 C Two Types of FoIP: T.38 and T.37 Protocols ............................................. 8 FoIP Servers versus Traditional Fax Servers.............................................. 9 Fax Server ROI ........................................................................................... 9 • FaxServerWhitePaper-Rev • Unified Messaging & Boardless FoIP Fax Server Software ..................... 10 anada Sagem-Interstar’s XMediusFAX ................................................................ 11 C Sagem-Interstar’s Technology Partnerships ............................................ 1 in Printed Sagem-Interstar’s Competitive Landscape .............................................. 13 VoIP/FoIP Popularity ................................................................................
    [Show full text]
  • Fax Software and Fax Services Making the Best Choice
    WHITE PAPER Fax Software and Fax Services Making the Best Choice www.esker.com ESKER WHITE PAPER Table of Contents Introduction .......................................................................................................................................................................................3 Inefficiency of Manual Faxing ....................................................................................................................................................4 Fax Automation Efficiency ...........................................................................................................................................................5 Fax Automation and Compliance ................................................................................................................................................6 On-Premise Fax Servers .................................................................................................................................................................8 On-Demand Fax Services .............................................................................................................................................................12 Esker on Demand ............................................................................................................................................................................13 Choosing a Server, Service or Both .........................................................................................................................................18
    [Show full text]
  • Implementing Fax Over IP in Your Organization Opentext Business Network
    Implementing Fax over IP in your Organization OpenText Business Network Once voice systems have migrated to Voice over IP (VoIP), fax communications are the next logical addition to an IP-based environment. This white paper discusses how fax servers and new Fax over IP (FoIP) investments fit into an organization’s overall unified communications and document delivery strategy. It also calls attention to issues and challenges organizations should consider when determining how best to take advantage of traditional telephone-based systems, FoIP, or a mix of both. Table of Contents Executive Summary ................................................3 IP Communications Overview .....................................4 IP and Voice ........................................................4 IP and Fax ..........................................................4 FoIP Technology Overview ........................................5 Overview of Fax Server Usage within an Organization ............6 Benefits of Fax Servers Using FoIP ................................7 OpenText™ RightFax and FoIP .....................................7 IP Faxing Methods Supported by RightFax ........................8 Considerations of Software and Hardware FoIP Solutions ........8 Setting up and Deploying FoIP.....................................8 Virtualization—Implementing a Software-Only FoIP Solution .....8 Implementing a Hardware FoIP Solution...........................8 Features and Benefits of Hardware, Software and Combination FoIP Solutions ...................................9
    [Show full text]