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Surface Go 2 Product FAQ

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Surface Go 2 Product FAQ Surface Go 2 Product FAQ Microsoft Internal & Partner Use Only Although the information contained in this document is considered public and may be used in discussions with customers, please do not share this document in its entirety. This documentation is proprietary information of Microsoft Corporation, provided for internal and/or partner use, for informational purposes only. Microsoft makes no warranties, either express or implied, in this document. Although the information contained in this document is considered public and may be used in discussions with customers, please do not share this document in its entirety. © 2020. Microsoft Corporation. All rights reserved. Contents Introduction ............................................................................................................................................................................................................ 2 Ready to get it done ........................................................................................................................................................................... 2 Meet the needs of your business .................................................................................................................................................. 3 Connect and collaborate with customers and colleagues ................................................................................................... 3 Surface for Business unlocks more value ................................................................................................................................... 4 Surface Go 2 tech specs ..................................................................................................................................................................................... 2 What are the key differences between Surface Go and Surface Go 2? .......................................................................... 4 What are the launch countries? ...................................................................................................................................................... 4 Does Surface Go 2 firmware support Kiosk mode and Battery Limit mode? ............................................................... 5 SKUs ................................................................................................................................................................................................................... 5 What are the SKUs? ............................................................................................................................................................................. 5 Performance ............................................................................................................................................................................................................ 6 How much faster is the new core m3 processor? ................................................................................................................... 6 What about gaming performance?............................................................................................................................................... 6 Does Surface Go 2 have eMMC or SSD storage? .................................................................................................................... 6 How does the new Intel Wi-Fi NIC improve performance? ................................................................................................ 6 Power ......................................................................................................................................................................................................................... 6 Does Surface Go 2 keep the same 24-watt compact power brick as Surface Go? .................................................... 6 What is the battery design for Surface ........................................................................................................................................ 6 How long is the battery life on Surface Go 2? .......................................................................................................................... 6 How long does it take to charge Surface Go 2? ...................................................................................................................... 7 How do you measure battery life? ................................................................................................................................................ 7 How does typical Surface usage compare to local video playback? ............................................................................... 7 What is typical device usage? ......................................................................................................................................................... 7 Ports ........................................................................................................................................................................................................................... 7 What USB-C spec does Surface Go 2 support? ........................................................................................................................ 7 Does our implementation of USB-C support Thunderbolt? ............................................................................................... 7 Can I use USB-C to charge Surface Go 2? .................................................................................................................................. 7 Is there expandable storage on Surface Go 2? ........................................................................................................................ 8 Wireless functionality .......................................................................................................................................................................................... 8 What is the Wi-Fi card on Surface Go 2? .................................................................................................................................... 8 Does Surface Go 2 support NFC? .................................................................................................................................................. 8 What NFC reader is included?......................................................................................................................................................... 9 What scenarios does NFC support? .............................................................................................................................................. 9 Does NFC include support for financial transactions? .......................................................................................................... 9 Where is the NFC card reader located on the device? .......................................................................................................... 9 How do I turn NFC on or off? ........................................................................................................................................................ 10 Does Surface Go 2 feature Wi-Fi 6 and Bluetooth 5.0 capability? .................................................................................. 10 Does Surface Go 2 support "aggressive roaming" 8021.k, 8021.r? ................................................................................ 10 Security & management .................................................................................................................................................................................. 10 Does Surface Go 2 have TPM? ...................................................................................................................................................... 10 Why would I need discrete TPM? ................................................................................................................................................ 10 Can TPM be updated as part of Windows and firmware updates? ............................................................................... 10 Where can I learn more about TPM? ......................................................................................................................................... 10 Will Surface Go 2 support SEMM and DFCI? .......................................................................................................................... 10 How far back will we have OS support with Surface Go 2? .............................................................................................. 11 LTE/Mobile broadband ..................................................................................................................................................................................... 11 What is the cellular connectivity option on Surface Go 2? ................................................................................................ 11 What are the LTE SKUs? ................................................................................................................................................................... 11 Is GPS available on Wi-Fi SKUs or LTE-only? ........................................................................................................................... 11 Does the LTE model support eSIM? ..........................................................................................................................................
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