House Rules Grand Barong Resort Leavers

Please read the following House Rules and Terms and Conditions carefully (These apply in addition to the full Leavers.com.au terms and conditions that are visible during the booking process and on the website). You must not accept any booking unless you understand and agree with the following terms and conditions. –

All guests agree to accept responsibility for all personal belongings. Please use room safes provided for any valuables. All guests agree to abide by Resorts Pool rules and closure times. There is to be no glass in the Pool Areas at all times. All guests must accept full responsibility for any damage, breakages, theft and loss during their stay. Any damage or breakages MUST be reported immediately. All rooms are non-smoking. Please consult Resort Staff to confirm designated smoking areas. All guests agree to respect the property and facilities of the Resort and agree not to remove any furnishings from apartments. Only outdoor furniture is to be used outdoors. All guests will be required to abide by the direction of Leavers.com.au or Resort staff and refrain from engaging in any drunken, unduly or offensive behaviour. The consumption of illegal substances is not permitted under any circumstances anywhere on the Resort. If you are found with illegal substances you will be removed from the Resort and sent back to Australia at your own expense. Local Police may also be contacted.

Failure to abide by the above rules may result in cancellation of your accommodation. Should you breach any of these house rules you may be required to leave the resort and return to Australia at your own expense.

Bali FAQ’s

1. Why book with Leavers.com.au? Why not!!! Leavers.com.au is the market leader in arranging the ultimate Leavers experience so you a guaranteed to have the best week of your life!

2. How to book? The Leavers.com.au website makes online booking a breeze. Simply visit www.Leavers.com.au, select your room type, click book now and follow the screen prompts from here.

3. How much deposit will I pay to book my Leavers holiday? To lock in a booking you must pay a $100 non-refundable deposit per person (or $200 for flight packages). Once you have paid the deposit all you will need to do is make regular payments, just like a layby!!

4. How do I know it's safe to use my Credit Card on your website? To ensure your transactions are safe Leavers.com.au uses SSL as a secure method of transmitting information over the internet.

5. How do I make a change to my booking? Any changes to a booking must be emailed through to [email protected]. If you wish to make a change to your booking there is a $60 amendment fee per person which must be paid by credit card at the time of change. Changes made after final payment or 31 July in the year of travel (whichever comes first) will incur a $100 amendment fee per person along with any charges incurred by a third party. Please note changes will not be permitted within 90 days of travel.

6. When will I find out my flight times? Flights will be confirmed around 45 days prior to travel and the flight details will be sent to you with your travel documents.

7. When will I receive my travel documents? Leavers.com.au will send out your travel documents 45 days prior to travel. This will give you plenty of time to advise of any corrections prior to travel.

8. Do I need a converter for my electrical equipment? Yes – your charger and other electrical equipment won’t fit so you will need a converter, you can either take one with you or get it over there.

9. How do we get to the Resort? We have this covered!! The Leavers.com.au Crew will meet you at the airport and transfer all Leavers to the Resort.

10. What is the drinking age in Bali? It might surprise you to know that the legal drinking age in Indonesia is actually 21. On the party island of Bali, however, the laws are relaxed and seldom enforced. The best advice is to exercise caution and common sense. It’s better to be safe than sorry.

11. Do I need a VISA to travel to Bali? If you hold an Australian or New Zealand passport you do not require a Visa to enter Bali, provided that your travel does not exceed 30 days.

Package Details

Prices

All prices are subject to availability and can be withdrawn or varied without notice. Please note that prices quoted here are subject to change. Price changes may occur by reason of matters outside our control which increase the cost of the product or service. Such factors include adverse currency fluctuations, fuel surcharges, taxes and airfare increases.

What’s included

Return Flights (optional) Accommodation Return Airport Transfers Leavers.com.au Crew Pool Parties Breakfast Daily VIP Party Pass & access to exclusive Leavers offers

What’s not included

Any travel costs from your home Travel Insurance Any optional excursions Any option extra such as use of the spa or wellness centre

Deposit

The deposit is $100 per person for accommodation only packages & $200 per person for Accommodation & Flight Packages. This deposit is non-refundable. You will be required to pay a deposit to secure your booking.

Final Payment

Final payment for Bali Leavers is required no later than 31 July in the year of travel. Payments can be made by either Bpay or credit card. Credit card surcharges of 2.5% for Visa & MasterCard will apply when making additional payments. We do not accept American Express or Diner’s Club. If for any reason any travel service provider is unable to provide the services for which you have contracted, your remedy lies against that provider, and not against Leavers.com.au. In the event that payment has been made to Leavers.com.au by credit card, you agree that you will not seek to charge back your payment to Leavers.com.au.

Cancellations

Cancellations made prior to 31 July in the year of travel will forfeit deposit paid in respect of the booking. Any cancellation made after final payment will forfeit the full cost of the booking. Cancellations can be made via Leavers.com.au or by emailing [email protected]. Cancellations cannot be made via our Call Centre. Leavers.com.au is not responsible for informing group members that a person in their group has cancelled or that the booking has been cancelled in full. No refunds will be given for an early departure.

Change/Amend your Booking

Once the deposit has been paid, if you wish to change your room type you will incur a $60 amendment fee per person per change. Amendments must be notified in writing or via e-mail by the group organiser or by the guest whose booking is being amended. Any requests will be subject to availability. Please note that it is not always possible to change room types. Leavers.com.au reserves the right to deny requests to change room types. If you wish to change your booking after final payment or the 31 July in the year of travel (whichever comes first) you will incur a $100 amendment fee per person per change. Please note changes will not be permitted within 90 days of travel.

Travel Insurance

Travel Insurance is compulsory for all Leavers travelling to Bali. For your convenience Leavers.com.au have automatically added an insurance policy to your booking, however if you choose to arrange your own insurance you will be required to provide an insurance cover note as proof of policy and to ensure that you have adequate cover for your Leavers holiday.

Security Bond

All guests will be required to present a credit card imprint upon arrival to the Resort. If you do not have a credit card you will be able to pay a $50 deposit instead.

Flights

Where packages including Flights have been purchased details will be provided 45 days prior to departure and are subject to change. Please note that flights may involve a short stopover in Brisbane, Sydney, Darwin or Melbourne.

Travel Documents

Travel documents include (without limitation) any documentation used to confirm an arrangement with a service provider. Any errors in names, dates and timings on your documentation will be your responsibility if not advised at the time of booking. As a general rule your travel documents will be sent to you 45 days prior to departure; however they will not be released to you until full payment for the entire group has been received.

Changes to Itinerary

Leavers.com.au reserve the right to change an itinerary if something is beyond the control of Leavers.com.au and its third party supplier.

Passport & Visa

All travellers must have a valid passport with at least 6 months validity from the date of return. We do not warrant the accuracy of such information and accept no liability for any loss or damage which you may suffer in reliance on it. It is your responsibility to ensure that you have valid passports, visas and re-entry permits. Any fines, penalties, payments or expenditures incurred as a result of such documents not meeting the requirements will be your sole responsibility.

Leavers Crew

You agree to accept the authority of the overseas crew and comply with their decisions. In the event of a staff member requiring a passenger to leave a trip, no refund will be given. That passenger will be responsible for their own transportation costs.

Photography

Should there be any photograph or image taken of you during your holiday with Leavers.com.au, you agree that such images may be used by Leavers.com.au for promotional purposes, flyers, posters, Facebook, TV campaign or on our website without any further consent or payment.

Limitations of Liability

Under no circumstances are Leavers.com.au and its third party suppliers responsible for: a)Delays, personal injury, property damage, or any loss resulting from any Act of God, labour stoppages, mechanical breakdowns, military coup, political action or participation in sports or activities. b) Any act of neglect of any person or company whose services are retained by Leavers.com.au or our third party operator for your benefit including, but not limited to accommodation and transportation companies.

Force Majeure – in the case of extreme unforeseeable events such as cyclone, military coup or civil war that take place after suppliers have been paid. We will be unable to refund monies. As such clients must rely on their Travel Insurance for such claims.

Minors

If you are under the age of 18, your parent or guardian must make the booking via the Leavers.com.au website. If a booking is made and not authorised by your parent or guardian, the deposit paid at the time of booking shall be forfeited. By making a booking via the Leavers.com.au website, whether or not on behalf of a minor, you are deemed to have accepted the Terms of Use.

Code of Conduct

To ensure the peaceful enjoyment of you and other guests you must agree to behave in an appropriate and responsible manner throughout your holiday. You agree to accept the authority of Leavers.com.au crew and Resort Staff. We have a zero tolerance to illegal drug use or possession, intoxication, threatening or abusive behaviour. If you are deemed to be in breach of the code of conduct it will be at the Leavers.com.au Crew and Resort Staff discretion as to whether you be removed from the holiday. If this occurs you will be responsible for your own return transport costs and you will not be entitled to any refund for the unused portion of your holiday.

Health

You are responsible for arranging any health requirements for your travel and ensure that you carry all necessary vaccination documentation. Please check with your local doctor or specialist vaccination clinic. Clients must inform Leavers.com.au of any pre-existing medical conditions. In certain circumstances we may require a doctor’s certificate to confirm you are fit for travel. Leavers.com.au and our third party supplier reserves the right to refuse passengers that we believe may not be able to safely undertake our holidays.

Travel Advice

Please contact the Department of Foreign Affairs and Trade for travel advice or visit their website at www.smartraveller.gov.au.

Failure to abide by the house rules may result in eviction or loss of bond.

Please note that House Rules are subject to change at any time without notice. In case of a variation between the House Rules above and the House Rules of the accommodation provider, The accommodation provider House rules will apply.