New Vehicle Limited Warranty 2018 BMW 3 Series, 5 Series & 7 Series

More about BMW New Vehicle Limited Warranty

2018 bmwusa.com BMW 3 Series, 1-800-334-4BMW 5 Series & 7 Series

01 00 2 344 304

*01_00_2_344_304* European vehicles and products may be shown. All information is correct at time of printing and subject to change without notice.

3003129_18a_BMW_3_5_7_Series_Warranty_Cover_042717.indd 1 4/27/17 2:08 PM Owner/Driver Information:

Name ______

Address ______

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Owner/Driver Telephones:

Business ______

Home ______

Model ______BMW 3 Series, 5 Series & 7 Series Year______2018

VIN

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3003129_18a_BMW_3_5_7_Series_Warranty_Cover_042717.indd 2 4/27/17 2:08 PM Table of Contents Page 2018 Model YearVehicles ...... 1 OverviewofBMWLimitedWarranties...... 1 New Vehicle Limited Warranty for Passenger Cars and Light Trucks — 2018 Models (Valid Only in the U.S.A. including Puerto Rico) ...... 2 Warrantor...... 2 WarrantyBegins...... 2 WarrantyPeriod...... 2 WarrantyCoverage...... 2 SafetyBeltWarranty—Kansas...... 2 High-Voltage Lithium-Ion Battery Limited Warranty (330e, 530e*, 530e xDrive* and 740e xDrive) ...... 2 OtherItems...... 2 General...... 3 Limited Warranty — Rust Perforation 2018 Models ...... 4 Whatisnotcovered...... 4 Federal Emissions System Defect Warranty (Valid Only in the U.S.A. including Puerto Rico) ...... 5 Whatisnotcovered...... 6 General...... 6 Federal Emissions Performance Warranty (Valid Only in the U.S.A. including Puerto Rico) ...... 7 General...... 8 California Emission Control Warranty Statement* Your Warranty Rights and Obligations ...... 9 Manufacturer’sWarrantyCoverage:...... 9 Owner’s Warranty Responsibilities: ...... 9 California Emission Control System Limited Warranty* ...... 10 Whatisnotcovered...... 12 General...... 12 California Emission Warranty Parts List ...... 13 2018 Model YearTZEV Vehicles ...... 24 California Emission Warranty — TZEV ...... 24 California Emission Control Warranty Statement TZEV* Your Warranty Rights and Obligations ...... 24 Manufacturer’sWarrantyCoverage:...... 24 Owner’s Warranty Responsibilities: ...... 25 California Emission Control System Limited Warranty TZEV* ...... 25 Whatisnotcovered...... 27 General...... 27 Tire Warranty Statement ...... 27 12VoltBatteryCare* ...... 28 High-Voltage Lithium-Ion Battery Care and Repairs ...... 28 Page CorrosionProtection ...... 28 Restoringcorrosionprotection...... 29 Underbodymaintenance...... 29 Gasoline Engines — Fuel Quality ...... 29 Diesel Engine — Fuel Requirement ...... 29 Notice ...... 31 Correcting, Updating or Changing Vehicle-Related or Ownership Information . . . . . 31 ExportingYourBMWVehicle ...... 31 Customer Assistance Information ...... 32 Customer Assistance — Notification ...... 32 BBBAutoLine ...... 34 California Residents ...... 35 SpecialPrograms ...... 37 BMWRoadsideAssistance ...... 37 BMW Roadside Assistance Smartphone Application ...... 37 Owner’s Eligibility ...... 37 Getting Started ...... 37 Calling For Assistance ...... 37 Services ...... 38 DispatchService ...... 38 On-SiteAssistance...... 38 Lock-Out ...... 38 TowingService...... 38 Sign-and-Drive...... 39 Trip Interruption Benefits ...... 39 CarRentalDiscounts...... 39 Exclusions...... 39 2018 Model YearVehicles Series Body Style Models 3 Series 320i, 320i xDrive, 330i, 330i xDrive, 340i, Sedan 340i xDrive, 328d, 328d xDrive, 330e Sports Wagon 330i xDrive, 328d xDrive Gran Turismo 330i xDrive, 340i xDrive 530i, 530i xDrive, 540i, 540i xDrive, M550i xDrive, 5 Series Sedan 540d xDrive 740i, 740i xDrive, 750i, 750i xDrive, 7 Series Sedan BMW ALPINA B7 xDrive, M760i xDrive, 740e xDrive 5 Series TZEV Sedan 530e, 530e xDrive Overview of BMW Limited Warranties

All Emission Related Parts 36 3 years/50,000 Miles

Specific Control Devices 84 7 years/70,000 Miles

TZEV Vehicles**

*The California Emissions Control System Limited Warranty applies to all 2018 U.S.-specification BMW vehicles registered in California, Connecticut, Delaware, Maine, Maryland, Massachusetts, New Jersey, New York, Oregon, Pennsylvania, Rhode Island, Vermont or Washington. **The California Emissions Control System Limited Warranty also applies to 2018 TZEV models registered in Delaware, Pennsylvania and Washington. The TZEV models registered in California, Connecticut, Maine, Maryland, Massachusetts, New Jersey, New York, Oregon, Rhode Island and Vermont have different emissions warranty coverage.

The BMW limited warranties apply only to U.S.-specification BMW vehicles and cover eligible warranty repair or replacement work when the warranty service is performed at an authorized BMW center in the United States (including Puerto Rico), subject to all applicable exclusions and/or limitations.

1 New Vehicle Limited Warranty for Warranty repairs do not constitute an extension Passenger Cars and Light Trucks of the original limited warranty period for the vehicle or a part thereof. — 2018 Models (Valid Only in the U.S.A. including Puerto Rico) Safety Belt Warranty — Kansas

Warrantor Safety belts are covered under the BMW New Vehicle Limited Warranty for defects in material BMW of North America, LLC (BMW NA) warrants or workmanship for a period of 10 years, during the Warranty Period the 2018 U.S.- unlimited mileage from the date of purchase. In specification BMW vehicles distributed by order to be eligible for this coverage, the vehicle BMW NA or sold through the BMW NA European must be a new car retailed in the State of Kansas Delivery Program against defects in materials or and the repair performed by an authorized BMW workmanship to the first retail purchaser, and center in Kansas. each subsequent purchaser. High-Voltage Lithium-Ion Battery Warranty Begins Limited Warranty (330e, 530e*, 530e xDrive* and 740e xDrive) Coverage begins on the date of first retail sale or the date the vehicle is first placed into service as BMW of North America, LLC (BMW NA) warrants a sales demonstrator, Aftersales Mobility the high-voltage lithium-ion battery assembly Program (AMP) Vehicle or company vehicle, against defects in materials or workmanship for a whichever is earlier. period of 8 years/80,000 miles, whichever occurs first. Warranty Period Battery performance and durability, including high-voltage lithium-ion batteries, is The warranty period is 48 months or temperature-dependent. While battery capacity 50,000 miles, whichever occurs first, except as increases in higher temperatures, colder noted below. temperatures will lower the battery’s capacity. Extreme high and/or low temperatures may Warranty Coverage impact the battery’s service life. To obtain warranty service coverage, the vehicle *Based on the state of registration, 530e and must be brought, upon discovery of a defect in 530e xDrive vehicles may have different material or workmanship, to the workshop of any High-Voltage Battery Limited Warranty coverage; authorized BMW center in the United States please refer to the TZEV section beginning on page 24. (including Puerto Rico) during normal business hours. Other Items The authorized BMW center will, without charge for parts and labor (including diagnosis), either Wheel alignment, balancing and wiper blade repair or replace the defective part(s) using new inserts are covered up to the first 2,000 miles on or authorized remanufactured parts. The the vehicle. decision whether to repair or replace said part(s) Items which are subject to wear and tear or is solely the prerogative of BMW NA. Parts for deterioration due to driving habits or which replacements are made become the conditions, such as brake pads/linings, brake property of BMW NA. In all cases, a reasonable discs, clutch disc, pressure plate, filters, time must be allowed for warranty repairs to be upholstery, trim and chrome items, paint completed after the vehicle is received by the finish, drive belts, glass, and similar items, authorized BMW center. their coverage is specifically limited to defects in material or workmanship.

2 Additionally, wood trim and leather Tires are warranted by their respective upholstery have inherent variations in color manufacturer. See the Tire Warranty Statement and texture, dependent upon being properly on page 27. cleaned and maintained. These items may Driving over rough or damaged road surfaces, lighten or darken due to age or exposure to as well as debris, curbs and other obstacles sunlight; this is not a defect in materials or can cause serious damage to wheels, tires workmanship. and suspension parts. This is more likely to Battery performance and durability are occur with low-profile tires that provide less temperature-dependent. While battery capacity cushioning between the wheel and the road. increases in higher temperatures, colder Be careful to avoid road hazards and reduce your speed, especially if your vehicle is temperatures will lower the battery’s capacity. equipped with low-profile tires. Extreme high and/or low temperatures may impact the battery’s service life. Non-genuine BMW Parts — While you may elect to use non-genuine BMW parts for maintenance What is not covered: or repair services, BMW NA is not obligated to Remote control transmitter battery replacement. pay for repairs of the non-genuine BMW parts or for repairs of any damage resulting from the use Damage, including consequential, which results of non-genuine parts. from negligence, misuse/improper operation of the vehicle, improper repair, lack of or improper This warranty shall be null and void for specific vehicle components that were previously maintenance, environmental influences, flood, replaced with used or salvaged automobile parts, accident or fire damage, road salt corrosion, or including repairs of any damage resulting from the use of improper fuel as described in the the use of these parts. Owner’s Manual or contaminated fuel. This warranty shall be null and void if the Damage to the engine, transmission or any odometer has been replaced or altered and the related component caused by improper shifting true mileage on the vehicle cannot be of the transmission. determined, and/or the Vehicle Identification Damage to the paint finish due to stone chips, Number (VIN) is altered and/or cannot be determined. nicks, dents, acid rain, industrial fallout, other environmental influences, and normal This warranty shall be null and void if the vehicle deterioration, such as fading, discoloration, or has been declared a total loss or sold for salvage loss of luster, improper care/repair of “matte” purposes, or if the vehicle has been used in any paint finishes, as well as damage caused by lack competitive event. of maintenance, excessive rubbing, the use of improper cleaners, polishes and/or waxes. General Maintenance services and parts when replaced These warranties give you specific legal rights, during maintenance such as spark plugs and you may also have other rights which vary (gasoline engines only), lubricants, fluids, engine from state to state. tune-up parts, replacement of filters, coolant, THE DURATION OF ANY IMPLIED and refrigerant. WARRANTIES, INCLUDING THE IMPLIED Modification of the vehicle or installation of any WARRANTY OF MERCHANTABILITY, IS performance accessories or components LIMITED TO THE DURATION OF THE attached to the vehicle which alters the original EXPRESS WARRANTIES HEREIN. engineering and/or operating specifications or which results in damage to the other original components, electrical interference, electrical short, radio static, water leaks and wind noise.

3 BMW NA HEREBY EXCLUDES INCIDENTAL BMW OF NORTH AMERICA, LLC (BMW NA) AND CONSEQUENTIAL DAMAGES, HEREBY EXCLUDES INCIDENTAL AND INCLUDING LOSS OF TIME, INCONVENIENCE, CONSEQUENTIAL DAMAGES, INCLUDING OR LOSS OF USE OF THE VEHICLE, FOR ANY LOSS OF TIME, INCONVENIENCE, OR LOSS BREACH OF ANY EXPRESS OR IMPLIED OF USE OF THE VEHICLE, FOR ANY BREACH WARRANTY, INCLUDING THE IMPLIED OF ANY EXPRESS OR IMPLIED WARRANTY, WARRANTY OF MERCHANTABILITY, INCLUDING THE IMPLIED WARRANTY OF APPLICABLE TO THIS PRODUCT. MERCHANTABILITY, APPLICABLE TO THIS PRODUCT. Some states do not allow limitations on how long an implied warranty lasts, or the exclusion or Some states do not allow limitations on how long an implied warranty lasts, or the exclusion or limitation of incidental or consequential limitation of incidental or consequential damages, so the above limitations and damages, so the above limitations and exclusions may not apply to you. exclusions may not apply to you. Limited Warranty — Rust This warranty gives you specific legal rights, and Perforation 2018 Models you may also have other rights which vary from state to state. Any legal claim or action arising BMW of North America, LLC (BMW NA) warrants from any express or implied warranty contained this original vehicle against defects in materials herein must be brought within 12 months of the or workmanship which will result in rust date it arises. perforation of the vehicle body for a period of 12 years unlimited mileage. Coverage begins on What is not covered the date of first retail sale or the date the vehicle This warranty does not apply to damage, is first placed into service as a sales including consequential, which results from demonstrator, Aftersales Mobility Program (AMP) negligence, misuse/improper operation of the Vehicle or company vehicle, whichever is earlier. vehicle, improper repair, lack of or improper To obtain warranty service coverage, the vehicle maintenance, environmental influences, flood, must be brought, upon discovery of any rust accident or fire damage and road salt corrosion. perforation, to the workshop of any authorized Non-genuine BMW Parts—While you may elect BMW center. The authorized BMW center will, to use non-genuine BMW parts for repair without charge for parts or labor, either repair or services, BMW NA is not obligated to pay for replace the defective part(s). The decision repairs of the non-genuine BMW parts or for whether to repair or replace said part(s) is solely repairs of any damage resulting from the use of the prerogative of BMW NA. Parts for which non-genuine parts. replacements are made become the property of This warranty shall be null and void for specific BMW NA. vehicle components that were previously Warranty repairs do not constitute an extension replaced with used or salvaged automobile parts, of the original limited warranty period for the including repairs of any damage resulting from vehicle or a part thereof. the use of these parts. BMW of North America, LLC (BMW NA) makes This warranty shall be null and void if the odometer no other express warranty on this product except has been replaced or altered and the true mileage for the new car warranty, rust perforation or the on the vehicle cannot be determined, and/or the emission system warranties. Vehicle Identification Number (VIN) is altered and/or cannot be determined. THE DURATION OF ANY IMPLIED WARRANTIES, INCLUDING THE IMPLIED This warranty shall be null and void if the vehicle WARRANTY OF MERCHANTABILITY, IS has been declared a total loss, sold for salvage LIMITED TO THE DURATION OF THE purposes, or if the vehicle has been used in any EXPRESS WARRANTIES HEREIN. competitive event.

4 Federal Emissions System Defect For assistance in determining which specific Warranty (Valid Only in the U.S.A. parts or components of your vehicle are covered under this warranty, please contact your including Puerto Rico) authorized BMW center. This warranty applies only to U.S.-specification It is the owner’s responsibility to have all scheduled vehicles distributed by BMW of North America, inspection and maintenance services performed LLC (BMW NA) or sold through the BMW NA (at the owner’s expense when applicable), as European Delivery Program. prescribed in the maintenance schedule for the In accordance with the defect warranty BMW Emission Control System. Service intervals provisions of section 207(b) of the Clean Air Act, are computed by the onboard BMW Condition BMW NA warrants to the first retail purchaser, Based Service system and displayed on the instrument panel. The instructions for proper and each subsequent purchaser, that the car (a) maintenance and use can be found in the Owner’s was designed, built and equipped so as to Manual. It is strongly recommended that any conform, at the time of sale, with all regulations replacement parts used for maintenance, repair or of the U.S. Environmental Protection Agency replacement of emission control systems be applicable at the time of manufacture and (b) is certified BMW Service Parts or BMW Authorized free from defects in materials and workmanship Remanufactured Parts. Without invalidating this which would cause it to fail to conform with warranty, the owner may elect to have applicable regulations for a period of 2 years or maintenance, repair or replacement of the 24,000 miles, whichever occurs first, except for emission control systems performed by any specific emission control components (as listed automotive repair establishment, or elect to use on page 8), for which the warranty period is parts other than certified BMW Service Parts. 8 years or 80,000 miles, whichever occurs first. However, the cost of such service or parts will not be covered under this warranty, except in Coverage begins on the date of first retail sale or emergency situations. In an emergency situation, the date the vehicle is first placed into service as where an authorized BMW center or a warranty a sales demonstrator, Aftersales Mobility replacement part is not reasonably available (within Program (AMP) Vehicle or company vehicle, 30 days), repairs may be performed at any available whichever is earlier. service establishment using any equivalent part. BMW NA will reimburse the owner for such Warranty claims must be made as soon as emergency repairs (including labor, parts and reasonably possible after a defect is discovered. diagnosis not to exceed BMW NA rates for labor, To make a claim, the car must be brought to any parts, and diagnosis in said area) that are covered authorized BMW center during normal business under this warranty. Replaced parts and paid hours. invoices must be presented at an authorized BMW The authorized BMW center will, without charge center as a condition of reimbursement for emergency repairs not performed by an authorized for parts and labor (including diagnosis), either BMW center. repair or replace the defective part, if any. The decision whether to repair or replace said parts is The use of replacement parts, which are not of solely the prerogative of BMW NA and must be equivalent quality, may impair the effectiveness expected to correct the failure of the warranted of the emission control system. If other than part. Parts for which replacements are made certified BMW Service Parts or Authorized become the property of BMW NA. In all cases, a Remanufactured Parts are used for maintenance, reasonable time must be allowed for warranty repair or replacement of components affecting repairs to be completed after the car is received emission control, the owner should obtain by the authorized BMW center. assurances that such parts are warranted by their manufacturer to be equivalent to genuine BMW Warranty repairs do not constitute an extension parts in performance and durability. BMW NA of the original limited warranty period for the assumes no liability under this warranty with vehicle or a part thereof. respect to parts other than genuine BMW parts.

5 However, the use of non-genuine BMW General replacement parts or non-EPA certified parts does not invalidate the warranty on other These warranties give you specific legal rights, components, unless non-genuine BMW parts or and you may also have other rights which vary non-EPA certified parts cause damage to from state to state. warranted parts. THE DURATION OF ANY IMPLIED WARRANTIES, INCLUDING THE IMPLIED What is not covered WARRANTY OF MERCHANTABILITY, IS LIMITED TO THE DURATION OF THE The car or any part of the car, unless the failure EXPRESS WARRANTIES HEREIN. causes the car to fail to conform to the applicable BMW NA HEREBY EXCLUDES INCIDENTAL emission regulations. AND CONSEQUENTIAL DAMAGES, Malfunctions, including consequential, caused INCLUDING LOSS OF TIME, INCONVENIENCE, by negligence, misuse/improper operation of the OR LOSS OF USE OF THE VEHICLE, FOR ANY vehicle, environmental influences, flood, accident BREACH OF ANY EXPRESS OR IMPLIED or fire damage. WARRANTY, INCLUDING THE IMPLIED WARRANTY OF MERCHANTABILITY, Malfunctions, including consequential, caused APPLICABLE TO THIS PRODUCT. by improper adjustment/repair, modification, alteration, tampering, disconnection, improper or Some states do not allow limitations on how long an implied warranty lasts, or the exclusion or inadequate maintenance except if one or more of limitation of incidental or consequential these occurred as a result of repair work that was damages, so the above limitations and performed by an authorized BMW center under exclusions may not apply to you. Additionally, if warranty. you are a California, Connecticut, Delaware, For gasoline engines, malfunctions caused by Maine, Maryland, Massachusetts, New Jersey, the use of leaded fuel or fuels containing more New York, Oregon, Pennsylvania, Rhode Island, than 10% ethanol, or other oxygenates with more Vermont or Washington resident and your vehicle than 2.8% oxygen by weight (i.e., more than 15% is registered in that state, your vehicle is eligible for California Emissions Warranty coverage. MTBE or more than 3% methanol plus an equivalent amount of co-solvent and/or as These federal warranty provisions also apply to specified in the Owner’s Manual). all vehicles sold in all U.S. states and territories regardless of whether a state has enacted state For diesel engines, the use of diesel fuel other warranty provisions that differ from the federal than what is required as specified in the Owner’s provisions. Manual or the accidental fill and use of gasoline. Spark plugs, filters, and similar maintenance items are not covered under this warranty at or beyond the first replacement interval, or if the part has been replaced earlier for reasons other than it being defective. Any car on which the odometer has been replaced or altered and the true mileage cannot be determined. Any car on which the Vehicle Identification Number (VIN) is altered and/or cannot be determined.

6 Federal Emissions Performance Coverage begins on the date of first retail sale or Warranty (Valid Only in the U.S.A. the date the vehicle is first placed into service as a sales demonstrator, Aftersales Mobility including Puerto Rico) Program (AMP) Vehicle or company vehicle, whichever is earlier. This warranty continues for a In those states and jurisdictions that have period of 2 years or 24,000 miles, whichever established periodic vehicle emissions tests to occurs first, except for specific emissions control encourage proper vehicle maintenance and components (as listed on page 8), for which the require the car to pass an emissions test warranty period is 8 years or 80,000 miles, approved by the U.S. Environmental Protection whichever occurs first. Agency and: This warranty is made subject to the terms and 1. The car was distributed by BMW of North conditions that apply to the Emission Control America, LLC (BMW NA), or sold through the System Warranty and the New Vehicle Limited BMW NA European Delivery Program; and Warranty. 2. The car has been maintained and operated in Warranty repairs do not constitute an extension accordance with the instructions for proper of the original limited warranty period for the maintenance and use set forth in the Owner’s vehicle or a part thereof. Manual supplied with the car; and No claim under this warranty will be denied on 3. The car fails to conform to the applicable the basis of use of a properly installed EPA emissions standards of the EPA as judged by certified emission part for maintenance and an EPA-approved emissions test; and repair. A vehicle manufacturer may deny an emission 4. The failure to conform results or will result in performance warranty claim on the basis of an the owner of the car having to bear a penalty uncertified replacement part used in the or other sanction (including the denial of the maintenance or repair of a vehicle only if the right to use the car) under local state or vehicle manufacturer presents evidence that the federal law if the non-conformity is not uncertified replacement part is either defective in remedied within a specified period of time. materials or workmanship or not equivalent from an emission standpoint to the original equipment Then, in accordance with the provisions of part. section 207(b) of the Clean Air Act, BMW NA warrants that if the car is eligible for coverage Maintenance, replacement, or repair of under this warranty, any non-conformities in the emission control devices and systems may be car, which cause it to fail an EPA-approved performed by any automotive repair emissions test will, without charge for parts or establishment or individual using any labor (including diagnosis), be adjusted, repaired, certified part. or replaced, at the option of BMW NA to proper Immediately after the car has failed an EPA- specifications, in order to make the car comply approved emission short test, your claim can be with applicable emissions standards. The made at any authorized BMW center. The decision whether to adjust, repair or replace parts authorized BMW center will honor or deny your is solely the prerogative of BMW NA and must claim within the time period specified by local or reasonably be expected to correct the failure of state laws (not to exceed 30 days), to avoid the warranted part. further penalties or sanctions. If the claim is denied, the authorized BMW center will notify you in writing of the reason(s). The authorized BMW center is required by law to honor the claim if notice of denial is not received by the owner within the specified time period.

7 You may obtain further information concerning For assistance in determining coverage of the the emission warranties, or report violations of specific components of the Onboard diagnostic warranty terms, by contacting: system, please contact your authorized BMW U.S. Environmental Protection Agency center. Office of Transportation and Air Quality Compliance Division, Light-Duty Vehicle Group General Attn: Warranty Complaints 2000 Traverwood Drive These warranties give you specific legal rights, Ann Arbor, MI 48105 and you may also have other rights which vary from state to state. Email: [email protected] THE DURATION OF ANY IMPLIED The following systems are covered by the WARRANTIES, INCLUDING THE IMPLIED Federal Emission Performance Warranty for a WARRANTY OF MERCHANTABILITY, IS period of 2 years or 24,000 miles, whichever LIMITED TO THE DURATION OF THE occurs first. The specific systems may vary EXPRESS WARRANTIES HEREIN. according to model; therefore, all of the systems listed may not be used on your vehicle. For BMW NA HEREBY EXCLUDES INCIDENTAL assistance in determining which systems and AND CONSEQUENTIAL DAMAGES, specific components within these systems apply INCLUDING LOSS OF TIME, INCONVENIENCE, to your vehicle, please contact your authorized OR LOSS OF USE OF THE VEHICLE, FOR ANY BMW center. BREACH OF ANY EXPRESS OR IMPLIED WARRANTY, INCLUDING THE IMPLIED AIR INDUCTION SYSTEM WARRANTY OF MERCHANTABILITY, APPLICABLE TO THIS PRODUCT. FUEL METERING SYSTEM Some states do not allow limitations on how long IGNITION SYSTEM an implied warranty lasts, or the exclusion or POSITIVE CRANKCASE VENTILATION limitation of incidental or consequential SYSTEM (PCV) damages, so the above limitations and exclusions may not apply to you. FUEL EVAPORATIVE CONTROL SYSTEM These federal warranty provisions also apply to EXHAUST SYSTEM all vehicles sold in all U.S. states and territories regardless of whether a state has enacted state ENGINE EMISSION CONTROL SYSTEM warranty provisions that differ from the federal SENSORS/DEVICES provisions. ONBOARD DIAGNOSTIC SYSTEM (OBD) RELATED PARTS ASSOCIATED WITH THE ABOVE SYSTEMS The following components and systems are covered under the Federal Emission Warranty for a period of 8 years or 80,000 miles, whichever occurs first. CATALYTICCONVERTER* ENGINE CONTROL MODULE (INCLUDING ONBOARD DIAGNOSTIC SYSTEM) *For diesel engines, this includes the Selective Catalytic Reduction (SCR) catalyst and Diesel Particulate Filter (DPF).

8 California Emission Control Manufacturer’s Warranty Coverage: Warranty Statement* Your – For 3 years or 50,000 miles, whichever occurs Warranty Rights and Obligations first: The California Air Resources Board and BMW of 1. If your vehicle fails a Smog Check inspection, North America, LLC (BMW NA) are pleased to all necessary repairs and adjustments will be explain the emission control system warranty on made by BMW NA to ensure that your vehicle your 2018 vehicle. In California, new motor passes the inspection. This is your emission vehicles must be designed, built and equipped to control system PERFORMANCE meet the State’s stringent anti-smog standards. BMW NA must warrant the emission control WARRANTY. system on your vehicle for the periods of time 2. If any emission-related part on your vehicle is listed below provided there has been no abuse, defective, the part will be repaired or replaced neglect or improper maintenance of your vehicle. by BMW NA. This is your short-term *The California Emissions Control System emission control system DEFECTS Limited Warranty applies to all 2018 U.S.- WARRANTY. specification BMW vehicles registered in – For 7 years or 70,000 miles, whichever occurs California, Connecticut, Delaware, Maine, Maryland, Massachusetts, New Jersey, New first: York, Oregon, Pennsylvania, Rhode Island, If an emission-related part specially noted on Vermont or Washington. This warranty also page 13 as having coverage for 7 years or applies to TZEV models registered in Delaware, 70,000 miles is defective, the part will be Pennsylvania or Washington. The TZEV models repaired or replaced by BMW NA. This is your registered in California, Connecticut, Maine, long-term emission control system DEFECTS Maryland, Massachusetts, New Jersey, New WARRANTY. York, Oregon, Rhode Island and Vermont have different emissions warranty coverage; please Warranty repairs do not constitute an extension refer to the TZEV section beginning on page 24. of the original limited warranty period for the Vehicles covered by this warranty are also vehicle or a part thereof. covered by the Federal Emission Warranty. Your emission control system may include parts Owner’s Warranty Responsibilities: such as the fuel injection system, the ignition – As the vehicle owner, you are responsible for system, catalytic converter, and engine the performance of the required maintenance computer. Also included may be hoses, belts, listed in your Maintenance booklet. BMW NA connectors and other emission-related recommends that you retain all receipts assemblies. covering maintenance on your vehicle, but Where a warrantable condition exists, BMW NA BMW NA cannot deny warranty solely for the will repair your vehicle at no cost to you including lack of receipts or for your failure to ensure the diagnosis, parts and labor. performance of all scheduled maintenance. – You are responsible for presenting your vehicle to an authorized BMW center as soon as a problem exists. The warranty repairs should be completed in a reasonable amount of time, not to exceed 30 days. – As the vehicle owner, you should also be aware that BMW NA may deny your warranty coverage if your vehicle or part has failed due to abuse, neglect, improper maintenance or unapproved modifications.

9 If you have any questions regarding your b. free from defects in materials and warranty rights and responsibilities, you should workmanship which cause any part that can contact: affect emissions to fail to conform with BMW of North America, LLC applicable requirements or to fail a California Customer Relations and Services Department Smog Check test or EPA-approved short test P.O.Box 1227 for a period of 3 years or 50,000 miles, Westwood, NJ 07675-1227 whichever occurs first. Telephone: 1 800 831-1117 c. free from defects in materials and Email: [email protected] workmanship in emission-related parts, which are contained in the California Emission Website: www.bmwusa.com Warranty Parts List on page 13, for a period of or the 7 years or 70,000 miles, whichever occurs first. California Air Resources Board 9528 Telstar Avenue Coverage begins on the date of first retail sale or El Monte, CA 91731 the date the vehicle is first placed into service as a sales demonstrator, Aftersales Mobility California Emission Control Program (AMP) Vehicle or company vehicle, System Limited Warranty* whichever is earlier. To obtain service under this warranty, the vehicle This warranty applies to California certified must be brought, upon failure of a Smog Check vehicles distributed by BMW of North America, test or upon discovery of the defect, to the LLC (BMW NA) or sold through the BMW NA workshop of any authorized BMW center, during European Delivery Program, registered and normal business hours. The authorized BMW operated primarily in California. center will honor or deny your claim within *The California Emissions Control System 30 days. If the claim is denied, the authorized Limited Warranty applies to all 2018 U.S.- BMW center will notify you in writing of the specification BMW vehicles registered in reason(s). The authorized BMW center is California, Connecticut, Delaware, Maine, required by law to honor the claim if notice is not Maryland, Massachusetts, New Jersey, New given to the owner within 30 days. York, Oregon, Pennsylvania, Rhode Island, The authorized BMW center will, without charge Vermont or Washington. This warranty also for parts or labor (including diagnosis), either applies to TZEV models registered in Delaware, adjust, repair or replace the defective part and Pennsylvania or Washington. The TZEV models other parts affected by the failure of the registered in California, Connecticut, Maine, warranted part, if any. If your vehicle failed the Maryland, Massachusetts, New Jersey, New California Smog Check test or an EPA-approved York, Oregon, Rhode Island and Vermont have short test, then BMW NA will repair your vehicle different emissions warranty coverage; please so that it will pass this test. Items that require refer to the TZEV section beginning on page 24. scheduled replacement are warranted up to the Vehicles covered by this warranty are also replacement interval specified in the BMW covered by the Federal Emission Warranty. Maintenance booklet. BMW NA may repair a part BMW NA warrants to the original purchaser and in lieu of replacing it when performing warranty each subsequent owner that the vehicle is: repairs. Parts for which replacements are made become the property of BMW NA. After 3 years a. designed, built and equipped so as to or 50,000 miles, and in accordance with conform with the applicable California Air paragraph (c) above, such repairs are limited to Resources Board emission standards. the repair or replacement of those parts identified in the California Emissions Warranty List.

10 Vehicles sold in California are also subject to warranty, the owner may elect to have Federal emission warranty provisions that run maintenance, repair or replacement of the concurrently. For California vehicles, the specific emission control systems performed by any emission control components listed on page 8 automotive repair establishment, or elect to use are also covered under the Federal Emission parts other than BMW Authorized System Defect Warranty of 8 years or Remanufactured or genuine BMW Service Parts. 80,000 miles, whichever occurs first. However, the cost of such service or parts will not If, within 7 years or 70,000 miles, whichever be covered under this warranty, except in occurs first, the vehicle fails a Smog Check emergency situations. In an emergency situation, because of a defect in a part listed in the where an authorized BMW center is not California Emission Warranty Parts List on reasonably available or a warranty replacement page 13, repair or replacement will be performed part is not available within 30 days, repairs may under this warranty. be performed at any available service establishment or by any individual using any A repair performed as the result of a Smog Check replacement part. test failure due to a defect in a part, which is warranted for 7 years/70,000 miles, is covered. A repair not completed within 30 days Warranty repairs do not constitute an extension constitutes an emergency. BMW NA will of the original limited warranty period for the reimburse the owner for such emergency repairs vehicle or a part thereof. (including labor, parts and diagnosis not to exceed BMW suggested retail price for all In all cases, a reasonable time, not to exceed warranted parts replaced and labor charges 30 days, must be allowed for a warranty repair to based on the manufacturer’s recommended time be completed, after the car is received by the allowance for the warranty repair and the authorized BMW center. geographically appropriate hourly labor rate) that It is the owner’s responsibility to have all required are covered under this warranty. Replaced parts maintenance services performed (at the owner’s and paid invoices must be presented to an expense when applicable), as prescribed in the authorized BMW center as a condition of maintenance schedule for the BMW Emission reimbursement for emergency repairs not Control System. Service intervals are computed performed by an authorized BMW center. by the Condition Based Service system and displayed on the instrument panel. The use of replacement parts, which are not of equivalent quality, may impair the effectiveness However, BMW NA will not deny your warranty of emission control systems. If other than repair claims solely because you do not have genuine BMW Service Parts or Authorized maintenance records or you did not perform the Remanufactured Parts are used for maintenance, required maintenance unless BMW NA repair or replacement of components affecting demonstrates that such lack of required emission control, the owner should obtain maintenance is a direct cause of the emission assurances that such parts are warranted by their control system failure. Instructions for required manufacturer to be equivalent to genuine BMW maintenance and use can be found in the parts in performance and durability. BMW NA Owner’s Manual and in the BMW Maintenance assumes no liability under this warranty with booklet. respect to parts other than genuine BMW parts. It is strongly recommended that any replacement However, the use of non-genuine BMW parts used for maintenance, repair or replacement parts does not invalidate the replacement of emission control systems be warranty on other components, unless genuine BMW Service Parts or BMW Authorized non-genuine BMW parts cause damage to Remanufactured Parts. Without invalidating this warranted parts.

11 What is not covered General The car or any part of the car, unless the failure The warranty gives you specific legal rights, and causes the car to fail to conform to the applicable you may also have other rights which vary from emission regulations. state to state. Malfunctions, including consequential, caused THE DURATION OF ANY IMPLIED by negligence, misuse/improper operation of the WARRANTIES, INCLUDING THE IMPLIED vehicle, environmental influences, flood, accident WARRANTY OF MERCHANTABILITY, IS or fire damage. LIMITED TO THE DURATION OF THE EXPRESS WARRANTIES HEREIN. Malfunctions, including consequential, caused by improper adjustment/repair, modification, BMW OF NORTH AMERICA, LLC (BMW NA) alteration, tampering, disconnection, improper or HEREBY EXCLUDES INCIDENTAL AND inadequate maintenance except if one or more of CONSEQUENTIAL DAMAGES, INCLUDING these occurred as a result of repair work that was LOSS OF TIME, INCONVENIENCE, OR LOSS performed by an authorized BMW center under OF USE OF THE VEHICLE, FOR ANY BREACH warranty. OF ANY EXPRESS OR IMPLIED WARRANTY, INCLUDING THE IMPLIED WARRANTY OF For gasoline engines, malfunctions caused by MERCHANTABILITY, APPLICABLE TO THIS the use of leaded fuel or fuels containing more PRODUCT. than 10% ethanol, or other oxygenates with more than 2.8% oxygen by weight (i.e., more than 15% Some states do not allow limitations on how long MTBE or more than 3% methanol plus an an implied warranty lasts, or the exclusion or equivalent amount of co-solvent and/or as limitation of incidental or consequential specified in the Owner’s Manual). damages, so the above limitations and exclusions may not apply to you. For diesel engines, the use of diesel fuel other than what is required as specified in the Owner’s Federal warranty provisions also apply to all Manual or the accidental fill and use of gasoline. vehicles sold in all U.S. states and territories regardless of whether a state has enacted state Spark plugs, filters, and similar maintenance warranty provisions that differ from the federal items are not covered under this warranty at or provisions. beyond the first replacement interval, or if the part has been replaced earlier for reasons other For assistance in determining which parts are than it being defective. covered by this warranty, please contact your authorized BMW center or the BMW NA Any car on which the odometer has been Customer Relations and Services Department at replaced or altered and the true mileage cannot 1 800 831-1117. You may obtain further be determined. information concerning the emissions warranty Any car on which the Vehicle Identification or report violations of warranty terms by Number (VIN) is altered and/or cannot be contacting Air Resources Board (ARB), Mobile determined. Source Operations Division, 9528 Telstar Avenue, El Monte, CA 91731. Please include the title of the BMW service department head and telephone number.

12 California Emission Warranty Parts List The following components are covered for defects by the California Emission Control System Limited Warranty for a period of 7 years or 70,000 miles, whichever comes first. Gasoline and 320i Sedan 330i Sedan 340i Sedan 328d Sedan Diesel Models: 320i xDrive Sedan 330i xDrive Sedan 340 xDrive Sedan 328d xDrive Sedan 330i xDrive 340i xDrive 328d xDrive Sports Wagon Gran Turismo Sports Wagon 330i xDrive Gran Turismo Coverage: 7 years 7years 7years 7years 70,000 miles 70,000 miles 70,000 miles 70,000 miles Brake System Control Module ••• [DSC Control Unit] Camshaft Position ••• Adjustment Unit Catalytic •••• Converter Charge Air •• Cooler Crankshaft Position Sensor (CKP) •• [Crankshaft Sensor] Diesel • Particulate Filter Engine Control Module (ECM) •••• [Control Unit DDE/DME] Evaporative Emission Canister ••• [Activated Charcoal Filter] Exhaust Cooler • Exhaust • Manifold Exhaust ••• Manifold Gasket Flow Control • Valve Fuel Filler Pipe ••• Fuel Injector •••• Fuel Pump •• • [Supply Module]

13 Gasoline and 320i Sedan 330i Sedan 340i Sedan 328d Sedan Diesel Models: 320i xDrive Sedan 330i xDrive Sedan 340 xDrive Sedan 328d xDrive Sedan 330i xDrive 340i xDrive 328d xDrive Sports Wagon Gran Turismo Sports Wagon 330i xDrive Gran Turismo Coverage: 7 years 7years 7years 7years 70,000 miles 70,000 miles 70,000 miles 70,000 miles Fuel Rail •• [Injection Tube] Fuel Rail Pressure • Regulating Valve Fuel Rail [Pressure • Accumulator] Fuel Tank ••• Heat Management •• Module High-Pressure •••• Fuel Pump High-Pressure Pipe (Pump to • Rail) Intake Manifold •• Intake Manifold •• Gasket(s) Intake Manifold w/ Charge Air •• Cooler Knock Sensor •• [Ping Sensor] Malfunction Indicator Lamp •••• (MIL) NOx Sensor • Rear Heated Oxygen Sensor • [Monitoring Lambda Probe] SCR Reservoir • SCR Supply & Return Pump • Unit [Supply Module] Temperature Sensor (Engine •• Block)

14 Gasoline and 320i Sedan 330i Sedan 340i Sedan 328d Sedan Diesel Models: 320i xDrive Sedan 330i xDrive Sedan 340 xDrive Sedan 328d xDrive Sedan 330i xDrive 340i xDrive 328d xDrive Sports Wagon Gran Turismo Sports Wagon 330i xDrive Gran Turismo Coverage: 7 years 7years 7years 7years 70,000 miles 70,000 miles 70,000 miles 70,000 miles Temperature Sensor O-ring • (Engine Block) Throttle Body •• Timing Chain ••• Torque •••• Converter Transmission Control Module •••• [Mechatronic] Turbocharger •••• Turbocharger Bypass • [Electronic Blow-Off Valve] Turbocharger Clamp (to • Catalytic Converter) Turbocharger Gasket (to • Catalytic Converter) Valve Cover Gaskets [Profile •••• Seal for Cylinder Head Cover] Valvetronic • Actuator O-ring Valvetronic Actuator ••• [Eccentric Shaft Actuator] VANOS VVT ••• Central Valve

15 Gasoline and 530i Sedan 540i Sedan M550i xDrive Sedan 540d xDrive Sedan Diesel Models: 530i xDrive Sedan 540i xDrive Sedan Coverage: 7 years 7years 7years 7years 70,000 miles 70,000 miles 70,000 miles 70,000 miles Air Cleaner [Intake • Muffler] Brake System Control Module •• • [DSC/DSX Control Unit] Camshaft Position •• • Adjustment Unit Catalytic •• • Converter Charge Air Cooler •• Charge Air Duct (Turbocharger to • CAC) Crankshaft Position Sensor •• (CKP) [Crankshaft Sensor] Diesel Particulate • Filter EGR Bypass • Vacuum Pump Engine Control Module (ECM) •• • • [Control Unit DDE/DME] Exhaust Gasket (Manifold to • Turbo) Exhaust Manifold •• Exhaust Manifold •• • • Gasket Exhaust Manifold to EGR Air Cooler • Gasket Exhaust Manifold- Turbocharger • Gasket [Steel Gasket] Exhaust Pipe w/ • SCR Catalyst Fuel Injector •• • • Fuel Injector • O-Ring

16 Gasoline and 530i Sedan 540i Sedan M550i xDrive Sedan 540d xDrive Sedan Diesel Models: 530i xDrive Sedan 540i xDrive Sedan Coverage: 7 years 7years 7years 7years 70,000 miles 70,000 miles 70,000 miles 70,000 miles Fuel Line to High Pressure Fuel • Pump [Fuel Feed Line] Fuel Pump •• • • [Supply Module] Fuel Rail Sensor [Sensor, • High-Pressure] Fuel Rail [Injection •• • Tube] Fuel Rail Pressure • Regulating Valve Fuel Rail [Pressure • Accumulator] Fuel Tank •• • Heat Management •• Module High Pressure Auxiliary EGR • Cooler High-Pressure •• • • Fuel Pump High-Pressure Fuel Pump Flow • Control Valve Intake Manifold •• Intake Manifold •• Gasket(s) Intake Manifold w/ •• Charge Air Cooler Knock Sensor •• [Ping Sensor] Low Pressure • EGR Cooler Malfunction Indicator Lamp •• • • (MIL) Middle Fuel Line • [Fuel Hose] NOx Sensor •

17 Gasoline and 530i Sedan 540i Sedan M550i xDrive Sedan 540d xDrive Sedan Diesel Models: 530i xDrive Sedan 540i xDrive Sedan Coverage: 7 years 7years 7years 7years 70,000 miles 70,000 miles 70,000 miles 70,000 miles SCR Control Module [Control • Unit for SCR] SCR Metering • Line SCR Reservoir • SCR Supply & Return Pump Unit • [Supply Module] Temperature Sensor (Engine • Block) Temperature Sensor O-Ring • (Engine Block) Thermostat • Throttle Body •• • Timing Chain •• • Torque Converter •• • • Transmission Control Module •• • • [Mechatronic] Turbocharger •• • • Turbocharger Clamp (to Exhaust • Manifold) Turbocharger Gasket (to • Catalytic Converter) Valve Cover Gaskets [Profile •• • • Seal for Cylinder Head Cover] Valvetronic • Actuator O-ring Valvetronic Actuator •• • [Eccentric Shaft Actuator] VANOS VVT •• • Central Valve

18 Gasoline Models: 740i Sedan 750i Sedan M760i xDrive Sedan 740i xDrive Sedan 750i xDrive Sedan BMW ALPINA B7 xDrive Sedan Coverage: 7 years 7years 7years 70,000 miles 70,000 miles 70,000 miles Air Cleaner [Intake •• Muffler] Brake System Control Module •• • [DSC/DSX Control Unit] Camshaft Position •• • Adjustment Unit Catalytic Converter •• • Charge Air Cooler •• Charge Air Duct • (CAC to Throttle) Charge Air Duct (Turbocharger to • CAC) Charge Air Duct (Turbocharger to • Throttle) Crankshaft Position Sensor (CKP) • [Crankshaft Sensor] Engine Control Module (ECM) •• • [Control Unit DME] Evaporative Emission Canister •• • [Activated Charcoal Filter] Exhaust Gasket • (Manifold to Turbo) Exhaust Manifold • Exhaust Manifold •• • Gasket Filtered Air Duct (Air • Cleaner to Turbo) Filtered Air Duct • Gasket (to Turbo) Fuel Injector •• • Fuel Injector O-Ring •• Fuel Line to High Pressure Fuel Pump • [Fuel Feed Line]

19 Gasoline Models: 740i Sedan 750i Sedan M760i xDrive Sedan 740i xDrive Sedan 750i xDrive Sedan BMW ALPINA B7 xDrive Sedan Coverage: 7 years 7years 7years 70,000 miles 70,000 miles 70,000 miles Fuel Pump [Supply •• • Module] Fuel Rail Sensor [Sensor, High- • Pressure] Fuel Rail [Injection •• • Tube] Fuel Tank •• • Heat Management • Module High-Pressure Fuel •• • Pump High-Pressure Pipe • (Pump to Rail) High-Pressure Pipe • (Rail to Injector) Intake Manifold • Intake Manifold •• • Gasket(s) Intake Manifold • System (Lower) Intake Manifold • System (Upper) Intake Manifold w/ • Charge Air Cooler Knock Sensor [Ping •• • Sensor] Malfunction •• • Indicator Lamp (MIL) Middle Fuel Line • [Fuel Hose] Temperature Sensor • (Engine Block) Temperature Sensor O-Ring (Engine • Block) Thermostat •• Throttle Body •• Timing Chain •• • Torque Converter •• •

20 Gasoline Models: 740i Sedan 750i Sedan M760i xDrive Sedan 740i xDrive Sedan 750i xDrive Sedan BMW ALPINA B7 xDrive Sedan Coverage: 7 years 7years 7years 70,000 miles 70,000 miles 70,000 miles Transmission Control Module •• • [Mechatronic] Turbocharger •• • Turbocharger Clamp (to Catalytic • Converter) Turbocharger Clamp (to Exhaust • Manifold) Turbocharger Gasket (to Catalytic •• Converter) Valve Cover Gaskets [Profile Seal for •• • Cylinder Head Cover] Valvetronic Actuator • O-ring Valvetronic Actuator [Eccentric Shaft • Actuator] VANOS VVT Central •• Valve

21 PHEV Models: 330e Sedan 530e Sedan 740e xDrive Sedan 530e xDrive Sedan TZEV DE, PA and WA only Coverage: 7 years 7years 7years 70,000 miles 70,000 miles 70,000 miles Brake System Control Module ••• [DSC/DSX Control Unit] Camshaft Position ••• Adjustment Unit Catalytic Converter ••• Cell Module, High-Voltage ••• Battery Accumulator Charge Interface Module ••• [Battery Charge Module] Crankshaft Position Sensor • (CKP) [Crankshaft Sensor] Drive Motor Control Module ••• (DMCM) Electric A/C Compressor ••• Electric Drive Motor (Traction Motor) [Traction Electrical ••• Machine] Electric Power Steering ••• Control Unit Electric Vacuum Pump • Electronic Memory Management Control Unit ••• [Battery Management Electronics (SME)] Engine Control Module (ECM) ••• [Control Unit DME] Evaporative Emission Canister [Activated Charcoal •• Filter] Exhaust Manifold Gasket ••• Fuel Filler Pipe • Fuel Injector ••• Fuel Pump [Supply Module] ••• Fuel Rail [High-Pressure Rail] ••• Fuel Tank ••• Heat Management Module ••• High-Pressure Fuel Pump ••• Intake Manifold Gasket(s) • Intake Manifold w/ Charge Air ••• Cooler

22 PHEV Models: 330e Sedan 530e Sedan 740e xDrive Sedan 530e xDrive Sedan TZEV DE, PA and WA only Coverage: 7 years 7years 7years 70,000 miles 70,000 miles 70,000 miles Knock Sensor (Cylinders 3, 4) •• [Ping Sensor] Malfunction Indicator Lamp ••• (MIL) Temperature Sensor (Engine • Block) Throttle Body ••• Timing Chain ••• Transmission Control Module ••• [Mechatronic] Turbocharger ••• Turbocharger Clamp (to • Catalytic Converter) Turbocharger Gasket (to • Catalytic Converter) Turbocharger Wastegate • Actuator Valve Cover Gaskets [Profile ••• Seal for Cylinder Head Cover] Valvetronic Actuator O-ring • Valvetronic Actuator ••• [Eccentric Shaft Actuator] VANOS VVT Central Valve •••

23 2018 Model YearTZEV Vehicles Series Body Style Models 5 Series TZEV Sedan 530e, 530e xDrive California Emission Warranty — listed below provided there has been no abuse, TZEV neglect or improper maintenance of your vehicle. *The California Emissions Control System 2018 530e models are certified to California’s Limited Warranty TZEV applies to all 2018 stringent Transitional Zero Emission Vehicle U.S.-specification BMW TZEV vehicles (TZEV) standards under the California Air registered in California, Connecticut, Maine, Resources Board Zero Emission Vehicle Maryland, Massachusetts, New Jersey, New program. In addition to very low tailpipe and York, Oregon, Rhode Island or Vermont. The zero-evaporative emissions, this TZEV TZEV models registered in Delaware, certification includes a unique warranty when the Pennsylvania or Washington have different vehicle is registered in California, Connecticut, emissions warranty coverage; please refer to the Maine, Maryland, Massachusetts, New Jersey, California Emissions Warranty section beginning New York, Oregon, Rhode Island or Vermont. The on page 9. Vehicles covered by this warranty are TZEV models registered in Delaware, also covered by the Federal Emission Warranty. Pennsylvania and Washington are covered by the California Emissions Warranty; this coverage is Your emission control system may include parts described beginning on page 9. such as the fuel injection system, the ignition The emission certification standard can be system, catalytic converter, and engine verified on the Vehicle Emission Control computer. Also included may be hoses, belts, Information label located in the engine connectors and other emission-related compartment. A representative label is shown assemblies. below; the TZEV certification is stated after the Where a warrantable condition exists, BMW NA word “California.” will repair your vehicle at no cost to you including diagnosis, parts and labor.

2018 Manufacturer’s Warranty Coverage: U.S. EPA: Tier3-BIN30 LDV (TZEV) CA OBD II EVAP: Tier3 LDV Fuel: electricity Li+ gasoline – For 15 years or 150,000 miles, whichever California: LEVIII-SULEV30 PC (TZEV) CA OBD II occurs first**: EVAP: LEVIII PC Fuel: electricity Li+ gasoline WU-TWC, TWC, WR-H02S, **Except High-Voltage Battery (Traction Battery), H02S, DFI, TC, CAC which is covered for 10 years or 150,000 miles, JBMXV02.0H30 whichever occurs first. JBMXR0140G3H 1. If your vehicle fails a Smog Check inspection, California Emission Control all necessary repairs and adjustments will be Warranty Statement TZEV* Your made by BMW NA to ensure that your vehicle Warranty Rights and Obligations passes the inspection. This is your emission control system PERFORMANCE The California Air Resources Board and BMW of North America, LLC (BMW NA) are pleased to WARRANTY. explain the emission control system warranty on 2. If any emission-related part on your vehicle is your 2018 vehicle. In California, new motor defective, the part will be repaired or replaced vehicles must be designed, built and equipped to meet the State’s stringent anti-smog standards. by BMW NA. This is your emission control BMW NA must warrant the emission control system DEFECTS WARRANTY. system on your vehicle for the periods of time

24 Owner’s Warranty Responsibilities: *The California Emissions Control System – As the vehicle owner, you are responsible for Limited Warranty TZEV applies to all 2018 U.S.-specification BMW TZEV vehicles the performance of the required maintenance registered in California, Connecticut, Maine, listed in your Maintenance booklet. BMW NA Maryland, Massachusetts, New Jersey, New recommends that you retain all receipts York, Oregon, Rhode Island or Vermont. Vehicles covering maintenance on your vehicle, but covered by this warranty are also covered by the BMW NA cannot deny warranty solely for the Federal Emission Warranty. lack of receipts or for your failure to ensure the BMW NA warrants to the original purchaser and performance of all scheduled maintenance. each subsequent owner that the vehicle is: – You are responsible for presenting your vehicle to an authorized BMW center as soon as a a. designed, built and equipped so as to problem exists. The warranty repairs should be conform with the applicable California Air completed in a reasonable amount of time, not Resources Board emission standards. to exceed 30 days. b. free from defects in materials and – As the vehicle owner, you should also be aware workmanship which cause any part that can that BMW NA may deny your warranty affect emissions to fail to conform with coverage if your vehicle or part has failed due to applicable requirements or to fail a California abuse, neglect, improper maintenance or Smog Check test or EPA-approved short test unapproved modifications. for a period of 15 years or 150,000 miles, whichever occurs first.** If you have any questions regarding your warranty rights and responsibilities, you should c. free from defects in materials and contact: workmanship in emission-related parts for a BMW of North America, LLC period of 15 years or 150,000 miles, Customer Relations and Services Department whichever occurs first.** P.O.Box 1227 Westwood, NJ 07675-1227 **Except High-Voltage Battery (Traction Battery), which is covered for 10 years or 150,000 miles, Telephone: 1 800 831-1117 whichever occurs first. Email: [email protected] Coverage begins on the date of first retail sale or the date the vehicle is first placed into service as Website: www.bmwusa.com a sales demonstrator, Aftersales Mobility or the Program (AMP) Vehicle or company vehicle, whichever is earlier. California Air Resources Board 9528 Telstar Avenue To obtain service under this warranty, the vehicle El Monte, CA 91731 must be brought, upon failure of a Smog Check test or upon discovery of the defect, to the California Emission Control workshop of any authorized BMW center, during normal business hours. The authorized BMW System Limited Warranty TZEV* center will honor or deny your claim within This warranty applies to California certified 30 days. If the claim is denied, the authorized vehicles distributed by BMW of North America, BMW center will notify you in writing of the LLC (BMW NA) or sold through the BMW NA reason(s). The authorized BMW center is European Delivery Program, registered and required by law to honor the claim if notice is not operated primarily in California. given to the owner within 30 days.

25 The authorized BMW center will, without charge Remanufactured Parts. Without invalidating this for parts or labor (including diagnosis), either warranty, the owner may elect to have adjust, repair or replace the defective part and maintenance, repair or replacement of the other parts affected by the failure of the emission control systems performed by any warranted part, if any. If your vehicle failed the automotive repair establishment, or elect to use California Smog Check test or an EPA-approved parts other than BMW Authorized short test, then BMW NA will repair your vehicle Remanufactured or genuine BMW Service Parts. so that it will pass this test. Items that require However, the cost of such service or parts will not scheduled replacement are warranted prior to be covered under this warranty, except in their first replacement interval. BMW NA may emergency situations. In an emergency situation, repair a part in lieu of replacing it when where an authorized BMW center is not performing warranty repairs. Parts for which replacements are made become the property of reasonably available or a warranty replacement BMW NA. part is not available within 30 days, repairs may be performed at any available service A repair performed as the result of a Smog Check establishment or by any individual using any test failure due to a defect in a part, which is replacement part. warranted for 15 years/150,000 miles (or a defect in the traction battery, which is warranted for A repair not completed within 30 days 10 years/150,000 miles), is covered. constitutes an emergency. BMW NA will reimburse the owner for such emergency repairs Warranty repairs do not constitute an extension (including labor, parts and diagnosis not to of the original limited warranty period for the exceed BMW suggested retail price for all vehicle or a part thereof. warranted parts replaced and labor charges In all cases, a reasonable time, not to exceed based on the manufacturer’s recommended time 30 days, must be allowed for a warranty repair to allowance for the warranty repair and the be completed, after the car is received by the geographically appropriate hourly labor rate) that authorized BMW center. are covered under this warranty. Replaced parts and paid invoices must be presented to an It is the owner’s responsibility to have all required maintenance services performed (at the owner’s authorized BMW center as a condition of expense when applicable), as prescribed in the reimbursement for emergency repairs not maintenance schedule for the BMW Emission performed by an authorized BMW center. Control System. Service intervals are computed The use of replacement parts, which are not of by the Condition Based Service system and equivalent quality, may impair the effectiveness displayed on the instrument panel. of emission control systems. If other than However, BMW NA will not deny your warranty genuine BMW Service Parts or Authorized repair claims solely because you do not have Remanufactured Parts are used for maintenance, maintenance records or you did not perform the repair or replacement of components affecting required maintenance unless BMW NA emission control, the owner should obtain demonstrates that such lack of required assurances that such parts are warranted by their maintenance is a direct cause of the emission manufacturer to be equivalent to genuine BMW control system failure. Instructions for required parts in performance and durability. BMW NA maintenance and use can be found in the assumes no liability under this warranty with Owner’s Manual and in the BMW Maintenance respect to parts other than genuine BMW parts. booklet. However, the use of non-genuine BMW It is strongly recommended that any replacement replacement parts does not invalidate the parts used for maintenance, repair or warranty on other components, unless replacement of emission control systems be non-genuine BMW parts cause damage to genuine BMW Service Parts or BMW Authorized warranted parts.

26 What is not covered regardless of whether a state has enacted state warranty provisions that differ from the federal This warranty does not cover malfunctions provisions. caused by any of the following: accident, flood, misuse, modification, alteration, tampering, For assistance in determining which parts are disconnection, improper or inadequate covered by this warranty, please contact your maintenance, except if performed by an authorized BMW center or the BMW NA authorized BMW center doing warranty repair Customer Relations and Services Department at work, use of leaded fuel or fuel other than as 1 800 831-1117. You may obtain further specified in the Owner’s Manual. information concerning the emissions warranty or report violations of warranty terms by Spark plugs, filters, and similar maintenance contacting Air Resources Board (ARB), Mobile items are not covered under this warranty at or Source Operations Division, 9528 Telstar beyond the first replacement interval. Avenue, El Monte, CA 91731. Please include the title of the BMW service department head and Any car on which the odometer has been telephone number. replaced or altered and the true mileage cannot be determined. Tire Warranty Statement Any car on which the Vehicle Identification Original equipment tires on new BMW vehicles Number (VIN) is altered and/or cannot be are warranted by their respective manufacturer determined, declared a total loss and/or sold for as detailed in the applicable tire manufacturer’s salvage purposes. warranty statement. General The CD ROM BMW provides in the vehicle’s documents portfolio contains the warranty The warranty gives you specific legal rights, and statements for the following original equipment you may also have other rights which vary from tire manufacturers (as applicable to your vehicle): state to state. ᭟ Bridgestone/Firestone THE DURATION OF ANY IMPLIED ᭟ Continental WARRANTIES, INCLUDING THE IMPLIED ᭟ Goodyear/Dunlop WARRANTY OF MERCHANTABILITY, IS ᭟ LIMITED TO THE DURATION OF THE Hankook EXPRESS WARRANTIES HEREIN. ᭟ Michelin ᭟ BMW OF NORTH AMERICA, LLC HEREBY Pirelli EXCLUDES INCIDENTAL AND The terms and conditions of the tire CONSEQUENTIAL DAMAGES, INCLUDING manufacturers’ warranties are independently LOSS OF TIME, INCONVENIENCE, OR LOSS determined by the tire manufacturers without OF USE OF THE VEHICLE, FOR ANY BREACH input from BMW. We recommend either OF ANY EXPRESS OR IMPLIED WARRANTY, contacting or visiting the specific tire INCLUDING THE IMPLIED WARRANTY OF manufacturer’s website to ensure that you have MERCHANTABILITY, APPLICABLE TO THIS the most current tire warranty information that PRODUCT. applies to your tires. Some states do not allow limitations on how long Should you have difficulty in obtaining the an implied warranty lasts, or the exclusion or applicable warranty service from a tire limitation of incidental or consequential manufacturer, your authorized BMW center will damages, so the above limitations and assist you in resolving the situation. exclusions may not apply to you. Instructions for proper tire care and maintenance Federal warranty provisions also apply to all are contained in the Wheels and Tires section of vehicles sold in all U.S. states and territories your vehicle’s Owner’s Manual.

27 12 Volt Battery Care* The high-voltage lithium-ion battery requires no maintenance except for keeping the vehicle’s Battery posts, terminals and related high-voltage lithium-ion battery charged to accessories contain lead and lead proper specifications; refer to the Owner’s compounds; chemicals known to the State of Manual. California to cause cancer. For the entire duration of the high-voltage If your vehicle is driven only for short distances of lithium-ion battery Limited Warranty and the less than 10 miles over a prolonged period of high-voltage lithium-ion battery Capacity time, without an occasional drive at highway Coverage, repairs performed according to limited speeds, the engine’s charging system will not maintain the battery. Insufficient use of the warranties and capacity coverage are provided vehicle could result in short-term starting without charge. The vehicle should be taken to problems and, in the long term, could damage an authorized BMW center to have these repairs the battery. performed by specially trained personnel under the terms of the high-voltage lithium-ion battery In case your vehicle will not be operated for Limited Warranty and the high-voltage lithium- several weeks, it is advisable to: ion battery Capacity Coverage. ᭟ consider using a proper trickle charger, following the charger manufacturer’s Corrosion Protection instructions, to maintain the battery’s state of charge; or Extensive corrosion protection measures implemented by BMW now make it possible to ᭟ consult your authorized BMW center or offer a 12-year unlimited mileage anti-corrosion another qualified service center regarding warranty against rust perforation on your vehicle battery removal. Once removed, the battery provided that the vehicle is properly maintained. must be charged and stored in a cool, dry Information on proper maintenance is available in place where it can be protected from freezing. this Booklet and your vehicle’s Owner’s Manual. If the battery will be stored for over 3 months, it must be recharged every 3 months, or else it The major degree of corrosion protection is due will become damaged and useless. to the electrophoretic dip painting process which cathodically deposits paint particles on all body Please consult with your authorized BMW center parts, attracting paint particles into the minutest or another qualified service center for further cavities or seams. Body parts are designed to guidance and information. provide optimum corrosion protection. *For the 330e, 530e, 530e xDrive and 740e During manufacture, metal exterior body parts xDrive, the information above refers to the receive an additional corrosion protection coat. 12-volt service battery and not the high-voltage Hood, trunk, doors and other body parts are battery. coated with PVC and sealed from the outside. High-Voltage Lithium-Ion Battery All floor panels receive a resilient coating of PVC Care and Repairs for maximum protection against damage due to stones, etc. The 330e, 530e, 530e xDrive and 740e xDrive are powered by a high-voltage lithium-ion battery Corrosion protection materials tested over many enclosed in a self-contained system. Opening or years are applied to the surfaces of cavities and removing the self-contained system creates a to the entire underside of the vehicle during and genuine risk of severe damage to the high- after assembly. voltage lithium-ion battery as well as personal For additional information on the 12-year injury, including fatal electrocution. unlimited mileage anti-corrosion warranty, see the Warranty section of this Booklet on page 4.

28 Restoring corrosion protection Diesel Engine — Fuel Please take care that anti-corrosion material is Requirement replaced when your car is repaired after body or ᭟ The BMW Advanced Diesel engine is chassis damage. designed to run only on Ultra Low Sulfur Diesel (ULSD). This fuel designation contains Underbody maintenance a maximum of 15 parts per million (ppm) of sulfur. Service stations which dispense this The underbody has to be cleaned at least once a fuel will have their pumps marked with this year, in Spring, with plain water in order to remove mud, chemical sediments and other information (or similar): deposits. If those materials are not removed, corrosion (rust) will occur on metal components. Your authorized BMW center can do this anti-corrosion service for you. Do not apply additional undercoating or rust-proofing on or near the exhaust manifold, exhaust pipes, catalytic converter or heat shields. During driving, the substance used for undercoating could overheat and cause a fire. Gasoline Engines — Fuel Quality Use fuels advertised to have adequate detergency and low alcohol (such as ethanol) content. Please refer to your Owner’s Manual for important information on the fuel recommended for use in your vehicle. Use of fuels with ᭟ A Cetane rating of 51 or higher is insufficient detergent and/or excess alcohol can recommended for use in your BMW Advanced cause driveability problems that necessitate Diesel Vehicle. cleaning intake valves and fuel injection valves, ᭟ The use of biodiesel fuel is acceptable as long and, when applicable, adjusting the engine idle. as the content is no higher than 5% (B5) which We recommend having this work performed by meets ASTM D6751 specification. If a your authorized BMW center or another qualified service center, perhaps while regular biodiesel rated higher than B5 (such as B10 or maintenance is performed. Your authorized BMW B20) is pumped into the vehicle, damage to center can also recommend a gasoline additive the fuel system components may occur. that will provide sufficient detergency. This ᭟ If gasoline, B10 or higher biodiesel, or any recommended, unscheduled maintenance, other improper fuel (i.e., low-sulfur diesel) is which may be necessitated by use of pumped into your diesel vehicle: at the first inappropriate fuels, is not required in order to notion of the mistake, stop pumping and do maintain the emission warranty. It also is not covered by your vehicle’s warranty because no not start the vehicle, not even to move it defect in material or workmanship or component away from the filling pump. Serious engine failure is involved. damage can occur! BMW recommends that you contact your authorized BMW center or Roadside Assistance immediately.

29 ᭟ The BMW 328d is equipped with a misfueling system which is intended to prevent gasoline from being pumped into the tank. Most automotive diesel fuel nozzles will be of the recommended diameter (24 mm). When inserted into the fuel-filler neck, the fuel nozzle simultaneously presses two safety tabs located inside the fuel-filler neck; this will allow the fuel nozzle to be fully inserted for refueling. A gasoline fuel nozzle diameter is smaller (21 mm) than an automotive diesel fuel nozzle. If a gasoline fuel nozzle is inserted into the fuel-filler neck of your diesel vehicle, the smaller diameter fuel nozzle will not be able to simultaneously press the two safety tabs; this will prevent the fuel nozzle from being fully inserted into the fuel-filler neck. ᭟ To allow emergency filling of diesel fuel in locations using a commercial (truck) size diesel fuel filler nozzle which is larger than the nozzle for passenger cars, and/or for filling stations which dispense diesel fuel from a non-conforming sized nozzle, a diesel misfueling bypass adapter is included in your vehicle.

30 Notice The “National Traffic and Motor Vehicle Safety Act of 1966” requires manufacturers to be in a position to contact vehicle owners when a correction of a safety-related defect or noncompliance issue with an applicable federal motor vehicle safety standard becomes necessary. Please see the Correcting, Updating or Changing Vehicle-Related or Ownership Information section. Correcting, Updating or Changing Vehicle-Related or Ownership Information To enable BMW to contact you with important vehicle product and safety updates, including vehicles with expired warranty coverage, please update your vehicle-related or ownership information by either: ᭟ Logging on at www.bmwusa.com to access your My BMW Account (create a new account as necessary) ᭟ Contacting the BMW Customer Relations and Services Department at 1 800 831-1117 ᭟ Completing and mailing the Information Change Card, located at the back of this Booklet Please have your vehicle’s 17-character Vehicle Identification Number (VIN) available. Exporting Your BMW Vehicle Yourvehicle has been specifically adapted and designed to meet the particular operating conditions and homologation requirements in your country and continental region in order to deliver the full BMW driving pleasure while the vehicle is operated under those conditions. If you wish to operate your vehicle in another country or region, you may be required to adapt your vehicle to meet different prevailing operating conditions and homologation requirements. You should also be aware of any applicable warranty limitations or exclusions for such country or region. In such case, please contact the Customer Relations and Services Department for further information.

31 Customer Assistance Information BMW center. Please remember: the first step in resolving a complaint is to contact the authorized Your satisfaction with our product and the BMW center that performed the work on your services provided by authorized BMW centers is vehicle. They have the necessary equipment and of great importance to us. We take pride in our the personnel to achieve this goal. product, as does the authorized BMW center who services it. If you should ever have a We are confident that every effort will be made to question regarding your authorized BMW ensure your satisfaction. center’s service or your BMW’s performance, we recommend that you contact your authorized Customer Assistance — Notification BMW center. During a specific period (for example, the earlier When contacting an authorized BMW center, we of 12 months or 12,000 miles, though this period suggest that, depending upon the nature of your varies by state), some states require us or our contact, you discuss it with either the Sales, authorized BMW center, to repair in a reasonable Service, or Parts Manager. number of attempts, any defect or condition which substantially impairs the use, value, or As all matters are resolved at the authorized safety of a new vehicle sold, leased or registered BMW center level, it is important that they be in that state. given the opportunity to provide a solution. Should you feel that you were not provided with A reasonable number of attempts is generally the proper response, we urge you to contact the defined as (i) four or more attempts to repair the General Manager or authorized BMW Center same defect (the number of attempts vary by Operator. state) or (ii) the vehicle is out of service by reason Despite the best intentions of all parties, a of one or more repair(s) for more than a misunderstanding may occur between you and cumulative total of 30 days (this period varies by your authorized BMW center. Should this occur state), except for delays created by conditions and you require further assistance, please beyond our control. contact the BMW NA Customer Relations and If we are unable to correct a defect or condition Services Department at: covered by these statutes in a reasonable Telephone: 1 800 831-1117 number of attempts, we may be obligated either to replace the vehicle or reimburse the owner/ Email: [email protected] lessee in an amount equal to the purchase price Website: www.bmwusa.com or lease payments paid by the owner/lessee, less the amount directly attributable to use of the When contacting us, we ask that you provide the vehicle by the owner/lessee. following information: ᭟ Your name, address and telephone number You should send written notification directly ᭟ Vehicle Identification Number (last seven to BMW of North America, LLC of the digits) existence of an alleged defect. Send written communication to the Customer Relations ᭟ Vehicle delivery date and Services Department address listed ᭟ Vehicle mileage below. ᭟ Selling authorized BMW center’s name BMW of North America, LLC ᭟ Servicing authorized BMW center’s name Customer Relations and Services Department ᭟ Description of the problem P.O.Box 1227 Westwood, NJ 07675-1227 A BMW NA Customer Relations and Services Representative will carefully review all the facts Telephone: 1 800 831-1117 involved and let you know what further action will be taken in conjunction with your authorized Email: [email protected]

32 IMPORTANT: IF THIS VEHICLE HAS A DEFECT 4. If the same defect substantially continues to THAT SUBSTANTIALLYAFFECTS ITS USE, exist after the manufacturer has had the last VALUE OR SECURITY, OR THAT MAY CAUSE opportunity to repair or correct the defect, DEATH OR SERIOUS BODILYINJURY IF you may file a claim for compensation under DRIVEN, AND WAS PURCHASED, LEASED OR the New Jersey lemon law. REGISTERED IN NEW JERSEY,YOU MAY HAVE THE RIGHT UNDER THE LEMON LAW IN THE FOR COMPLETE INFORMATION ABOUT YOUR STATE OF NEW JERSEY TO A REFUND OF RIGHTS AND RESOURCES UNDER THIS LAW, THE PRICE OF PURCHASE OR TO YOUR INCLUDING THE MANUFACTURER’S LEASE PAYMENTS. ADDRESS FOR NOTIFICATION OF THE DEFECT, PLEASE CONTACT: NEW JERSEY Here is a summary of your rights: DEPARTMENT OF LAW AND PUBLIC SAFETY, DIVISION OF CONSUMER AFFAIRS, LEMON 1. To qualify for compensation under the New LAW UNIT, POST OFFICE BOX 45026, Jersey lemon law, you must give the NEWARK, NEW JERSEY 07101, PHONE manufacturer or your dealer opportunity to NUMBER: 1 973 504-6226. repair or correct the defect of the vehicle IMPORTANTE: SI EL VEHÍCULO TIENE UN within the terms of protection under the DEFECTO QUE AFECTE DE MANERA lemon law, which are the first 24,000 miles of SUSTANCIAL SU USO, VALOR O SEGURIDAD, operation or two years after the date of O QUE PUEDA CAUSAR LA MUERTE O original date of delivery or whichever comes LESIONES CORPORALES GRAVES SI SE first. MANEJA, Y SE COMPRÓ, ARRENDÓ O REGISTRÓ EN NUEVA JERSEY, PUEDE TENER 2. If the manufacturer or your dealer cannot fix DERECHO EN LOS TÉRMINOS DE LA LEY or correct the defect within a reasonable SOBRE DEFECTOS CONOCIDA COMO amount time, you may have the right to return ЉLEMON LAWЉ DELESTADODENUEVA the vehicle and receive a full refund, less a JERSEY A UN REEMBOLSO DEL PRECIO DE discount for the use of the vehicle. COMPRA O DEL PAGO DEL ARRENDAMIENTO. 3. If it is assumed that the manufacturer or your Aquí le damos un sumario de sus derechos: dealer cannot repair or correct the defect and if the same defect continues to substantially 1. Para tener derecho a una indemnizaciónen exist after that the manufacturer has received los términos de la ЉLemon LawЉ de Nueva a notice of the defect, sent by certified mail Jersey, debe dar el fabricante o a su with return receipt, and has had a final concesionaria la oportunidad de reparar o chance to correct the defect or condition corregir el defecto del vehículodentrodelos within 10 days of receiving the notice. This plazos de protección que establece esta ley, notice must be received by the manufacturer que son las primeras 24,000 millas de within the terms of protection and can only operación o dos años a partir de la fecha de be given after (i) the manufacturer or your entrega original, lo que ocurra primero. dealer has attempted two or more times to 2. Si el fabricante o su concesionaria no pueden correct the defect; (ii) the manufacturer or arreglar o corregir el defecto en un plazo your dealer has attempted, at least once, to razonable, puede tener derecho a devolver el correct the defect if the defect is one which vehículo y recibir un reembolso íntegro, can cause death or serious bodily injury if the menos un descuento por el uso del vehículo. vehicle is operated; or (iii) the vehicle has been out of service for repairs by a total of 20 calendar days accumulation or more, or in the case of a rolling motorized house (motorhome) 45 days or more.

33 3. Se da por sentado que el fabricante o su BBB Auto Line concesionaria no pueden reparar o corregir el defecto si el mismo defecto continúa If your concern is still not resolved to your existiendo de manera sustancial después de satisfaction, BMW NA offers additional assistance through BBB AUTO LINE in que el fabricante ha recibido una notificación ARKANSAS, CALIFORNIA, GEORGIA, IDAHO, del defecto enviada por correo certificado IOWA, KENTUCKY, MARYLAND, con acuse de recibo, y ha tenido un última MASSACHUSETTS, MINNESOTA, oportunidad de corregir el defecto o PENNSYLVANIA, and VIRGINIA. BBB AUTO problema en los 10 días posteriores a la LINE is a dispute resolution program recepción de la notificación. Esta notificación administered by the Council of Better Business debe ser recibida por el fabricante dentro de Bureaus. BBB AUTO LINE resolves disputes los plazos de protecciónysólo se puede dar through mediation or arbitration. Mediation is an después de que (i) el fabricante o su informal proceeding whereby a neutral third party concesionaria han intentado dos o más (mediator) helps the parties to find an acceptable resolution. Arbitration is also an informal veces corregir el defecto, (ii) el fabricante o proceeding in which an impartial third party su concesionaria han intentado, al menos renders a decision after a hearing at which both una vez, corregir el defecto si este puede parties have an opportunity to be heard. You can causar la muerte o lesiones corporales select mediation or arbitration or both. graves si se maneja el vehículo, o (iii) el vehículo ha estado fuera de servicio por The program is free of charge to you, the consumer, but there are some minimum reparaciones un total de 20 días calendario o requirements for participation in the program. más,oenelcasodeunacasarodante Please contact BBB AUTO LINE at the address motorizada (casa rodante), 45 días o más. or phone number listed below for more details: 4. Si el mismo defecto sigue existiendo de BBB AUTO LINE manera sustancial después de que el 3033 Wilson Boulevard, Suite 600 fabricante ha tenido la última oportunidad de Arlington, VA 22201 reparar o corregir dicho defecto, puede 1 800 955-5100 presentar una reclamación de indemnización If you wish to use the program and you qualify for Љ Љ en los términos de la Lemon Law de Nueva participation, you will be required to provide the Jersey. following information: ᭟ SI DESEA MÁS INFORMACIÓNACERCADE Your name and address SUS DERECHOS Y RECURSOS EN LOS ᭟ The Vehicle Identification Number (VIN) TÉRMINOS DE ESTA LEY, INCLUIDA LA ᭟ The make, model and year of your vehicle DIRECCIÓN DEL FABRICANTE PARA ᭟ NOTIFICACIONES DE DEFECTOS, ESTOS A description of the problem with your vehicle SON LOS DATOS DE CONTACTO: NEW BBB AUTO LINE will also ask you for other JERSEY DEPARTAMENT OF LAW AND PUBLIC information that may help resolve your concerns, SAFETY, DIVISION OF CONSUMER AFFAIRS, such as the purchase price of your vehicle, any LEMON LAW UNIT, POST OFFICE BOX 45026, mileage at the time of purchase, the current NEWARK, NEW JERSEY 07101, mileage, and copies of repair orders. TELÉFONO: 1 973 504-6226.

34 BBB AUTO LINE will notify you when your claim 4. In order to file a claim with BBB AUTO LINE, has been filed. If you decide to arbitrate, you may you will have to provide your name and attend the hearing in person or by telephone. You address, the brand name and Vehicle may bring witnesses and give supporting Identification Number (VIN) of your vehicle, evidence. You may also submit your claim in and a statement of the nature of your writing and ask for a decision on the documents problem or complaint. You will also be asked you submit, without attending a hearing. BBB AUTO LINE will usually render a decision within to provide: the approximate date of your 40 days from the time you file your complaint. acquisition of the vehicle, the vehicle’s The decision is binding on BMW NA if you current mileage, the approximate date and decide to accept it. BMW NA must comply with mileage at the time any problem(s) were first the decision within the time frame specified by brought to the attention of BMW NA or one of the arbitrator. our dealers, and a statement of the relief you Important: You must use BBB AUTO LINE are seeking. There is no charge to the before asserting in court any rights or remedies customer in bringing this claim. created by the Magnuson Moss Warranty Act, 5. BBB AUTO LINE staff may try to help resolve (The Act) 15 U.S.C. Sec. 2301, et seq. You may your dispute through mediation. If mediation alsoberequiredtouseBBBAUTOLINEbefore seeking remedies under your state’s Lemon Law. is not successful, or if you do not wish to If you choose to seek redress by pursuing rights participate in mediation, claims within the and remedies not created by Title 1 of Magnuson program’s jurisdiction may be presented to Moss Warranty Act, prior resort to the BBB an arbitrator at an informal hearing. The AUTO LINE is not required by any provision of arbitrator’s decision should ordinarily be the Act. issued within 40 days from the time your complaint is filed; there may be a delay of California Residents 7 days if you did not first contact BMW NA about your problem, or a delay of up to 1. BMW OF NORTH AMERICA, LLC (BMW NA) 30 days if the arbitrator requests an participates in BBB AUTO LINE, a mediation/ inspection/report by an impartial technical arbitration program administered by the expert or further investigation and report by Council of Better Business Bureaus [3033 BBB AUTO LINE. Wilson Boulevard, Arlington, Virginia 22201] through local Better Business Bureaus. The 6. You are required to use BBB AUTO LINE Arbitration Certification Program of the before asserting in court any rights or California Department of Consumer Affairs remedies conferred by California Civil Code has certified BBB AUTO LINE and BMW. Section 1793.22. You are not required to use BBB AUTO LINE before pursuing rights and 2. If you have a problem arising under a remedies under any other state or federal law. BMW NA written warranty, we encourage you You are also required to use BBB AUTO LINE to bring it to our attention. If we are unable to before exercising rights or seeking remedies resolve it, you may file a claim with BBB created by Title I of the Magnuson-Moss AUTO LINE. Claims must be filed with BBB Warranty Act, 15 U.S.C. sec. 2301 et seq. If AUTO LINE within six (6) months after the you choose to seek redress by pursuing expiration of the warranty. rights and remedies not created by California 3. To file a claim with BBB AUTO LINE, call Civil Code Section 1793.22 or Title I of the 1 800 955-5100. There is no charge for the Magnuson-Moss Warranty Act, resort to call. BBB AUTO LINE is not required by those statutes.

35 7. California Civil Code Section 1793.2(d) 8. The following remedies may be sought in requires that, if BMW NA or its representative BBB AUTO LINE: repairs, reimbursement for is unable to repair a new motor vehicle to money paid to repair a vehicle or other conform to the vehicle’s applicable express expenses incurred as a result of a vehicle warranty after a reasonable number of nonconformity, repurchase or replacement of attempts, BMW NA may be required to your vehicle and compensation for damages replace or repurchase the vehicle. California and remedies available under BMW NA’s Civil Code Section 1793.22(b) creates a written warranty or applicable law. presumption that BMW NA has had a 9. The following remedies may not be sought in reasonable number of attempts to conform BBB AUTO LINE: punitive or multiple the vehicle to its applicable express damages, attorney’s fees, or consequential warranties if, within 18 months from delivery damages other than as provided in California to the buyer or 18,000 miles on the vehicle’s Civil Code Section 1794(a) and (b). odometer, whichever occurs first, one or more of the following occurs: 10. You may reject the decision issued by a BBB • The same nonconformity [a failure to AUTO LINE arbitrator. If you reject the conform to the written warranty that decision, you will be free to pursue further substantially impairs the use, value or safety legal action. The arbitrator’s decision and of the vehicle] results in a condition that is any findings will be admissible in a court likely to cause death or serious bodily injury action. if the vehicle is driven AND the 11. If you accept the arbitrator’s decision, nonconformity has been subject to repair BMW NA will be bound by the decision, and two or more times by BMW NA or its agents will comply with the decision within a AND the buyer or lessee has directly reasonable time not to exceed 30 days after notified BMW NA of the need for the repair we receive notice of your acceptance of the of the nonconformity; OR decision. • The same nonconformity has been subject to repair 4 or more times by BMW NA or its 12. Please call BBB AUTO LINE at agents AND the buyer has notified BMW NA 1 800 955-5100 for further details about the of the need for the repair of the program. nonconformity; OR IDAHO Residents IMPORTANT: IF THIS • The vehicle is out of service by reason of VEHICLE IS DEFECTIVE, YOU MAY BE repair of nonconformities by BMW NA or its ENTITLED UNDER THE STATE’S LEMON LAW agents for a cumulative total of more than TO REPLACEMENT OF IT OR A REFUND OF 30 calendar days after delivery of the vehicle ITS PURCHASE PRICE OR YOUR LEASE to the buyer. PAYMENTS. HOWEVER, TO BE ENTITLED TO NOTICE TO BMW NA AS REQUIRED ABOVE REFUND OR REPLACEMENT,YOU MUST SHALL BE SENTTO THE FOLLOWING FIRST NOTIFY THE MANUFACTURER, ITS ADDRESS: AGENT, OR ITS AUTHORIZED DEALER OF BMW of North America, LLC THE PROBLEM IN WRITING AND GIVE THEM Customer Relations and Services AN OPPORTUNITY TO REPAIR THE VEHICLE. Department YOU ALSO HAVE A RIGHT TO SUBMIT YOUR P.O.Box 1227 CASE TO THE CONSUMER ARBITRATION Westwood, NJ 07675-1227 PROGRAM WHICH THE MANUFACTURER 1 800 831-1117 [email protected] MUST OFFER IN THIS STATE.

36 Special Programs ᭟ A new, U.S. version, BMW automobile purchased under the Diplomatic or Military SOMETIMES BMW OF NORTH AMERICA, Sales programs, operated in any of the LLC (BMW NA) OFFERS A SPECIAL 50 states, Canada and Puerto Rico. ADJUSTMENT PROGRAM TO PAYALL OR PART OF THE COST OF CERTAIN REPAIRS The vehicle itself is covered when driven by any BEYOND THE TERMS OF THE WARRANTY. authorized driver. CHECK WITH YOUR AUTHORIZED BMW CENTER TO DETERMINE WHETHER ANY Protection as determined by the vehicle’s original ADJUSTMENT PROGRAM IS APPLICABLE in-service date: TO YOUR MOTOR VEHICLE. New BMWs — Protection is provided for 4 years/unlimited miles. BMW Roadside Assistance Certified Pre-Owned BMWs — 5 years or 6 years (as applicable)/unlimited miles. The BMW Roadside Assistance Program reflects BMW’s commitment to your NOTE: This protection does not affect the new complete satisfaction with the BMW vehicle limited warranty coverage, which remains ownership experience. at 4 years/50,000 miles, or the applicable Certified Pre-Owned BMW time and mileage It’s available for U.S. version BMWs in all coverage. 50 states, Canada, and Puerto Rico 24 hours a day, 365 days a year. Getting Started It’s a valuable benefit provided to you at no additional cost. (Subject to certain limitations and For your convenience, a decal showing Roadside exclusions noted on page 39.) Assistance information has been affixed on the driver’s side of the windshield and in the rear The BMW Roadside Assistance Program is not a compartment area. warranty and does not affect your rights under the New Vehicle Limited Warranty. Calling For Assistance Services provided by a third-party business partner. The toll-free BMW Roadside Assistance number (1 800 332-4269) is answered by a BMW Roadside Assistance service representative. In BMW Roadside Assistance order for you to receive quick and reliable Smartphone Application services, it is essential that you provide detailed and accurate information to the service The free BMW Roadside Assistance Smartphone representative. App dispatches fast, reliable service to your BMW. For more details and to download the App Be prepared to give: for your iPhone® or Android™ Smartphone, visit ᭟ Your name. https://www.roadsidemobile.com/BMW ᭟ Your complete Vehicle Identification Number (found on your vehicle registration, or on the Owner’s Eligibility bottom driver’s side of your windshield). You are covered if your vehicle is: ᭟ Model description of your vehicle. ᭟ A new BMW automobile, distributed by ᭟ License plate number of your vehicle. BMW NA, and purchased at an authorized ᭟ Vehicle location (including nearby crossroads/ BMW center; OR intersections, highway mile markers, street ᭟ A new BMW automobile, purchased under the numbers, landmarks, etc.). BMW NA European Delivery Plan; OR

37 ᭟ Location you are calling from (including a On-Site Assistance telephone number where you can be reached). On-site service for vehicle disablements, such as If you are calling from a public phone, wait flat tires, dead batteries, and out of fuel there for the return call. Do not leave this conditions, is provided up to a maximum of location without informing the Roadside $100.00 per incident by BMW Roadside Assistance service representative. Assistance. ᭟ A description of your vehicle’s problem. The cost for parts and fuel, when used on-site, is Specific and accurate information will enable the responsibility of the owner/driver. The New the Roadside Assistance service Vehicle Limited Warranty does not cover any of representative to provide the proper help. the above on-site services. Note: If you are using the free BMW Roadside Assistance Smartphone App, the information Lock-Out above is not required. Your BMW is equipped with an advanced entry Emergency Valet Service. Should there be a system, which cannot be bypassed by traditional need beyond BMW Roadside Assistance, locksmith methods without significant damage to Emergency Valet service will provide a personal your vehicle. However, in the event that you find assistant who will help in every way to get you to yourself locked out, a simple telephone call to your final destination. Emergency Valet service Roadside Assistance will help you get back on will help you locate a rental car or taxi agency, the road. A representative will help you find hotel or even help procure airline reservations. In transportation or arrange towing service to the the event of an emergency, this service will assist nearest authorized BMW center. Related towing you in getting information out to the proper party, costs will be compensated up to $100.00 per whether it is business or personal. If we are incident. You, or the person driving your vehicle, unable to contact one of your party, the message are responsible for any expenses related to relay service will document the information, and replacement keys. will make reasonable efforts to deliver the message to the message recipient. Towing Service Personal Trip Routing. Leave the planning to In the event of a mechanical breakdown normally us. Simply give one of our Roadside Assistance covered under the New Vehicle Limited Warranty, service representatives a call, and we will provide your vehicle will be transported (at no cost) to the you with a detailed, easy-to-read, computerized nearest authorized BMW center. Towing to the trip itinerary and companion map package. nearest authorized BMW center is also covered Please allow up to two weeks to process your in the event of an accident or collision. request. If a breakdown occurs after normal business Services hours, your vehicle will be transported to a secure location and transported to the nearest From the information you provide, the BMW authorized BMW center on the next business Roadside Assistance service representative will day. determine the type of help required. If you request that the vehicle be taken to a location other than the nearest authorized BMW Dispatch Service center, any additional expense will be your responsibility. A service provider will be dispatched to the site of your disabled vehicle. However, you may request (at no cost) to be taken to a different authorized BMW center as long as it is within 50 additional miles of the “nearest” authorized BMW center.

38 Towing requests for vehicles disabled because of Car Rental Discounts casualty, fire, act of God, or violation of law (federal, state or local) are provided at the Discounts are available from several car rental expense of the owner/driver. companies. Benefits may vary with each company and location, and are subject to change If it is necessary for you to have your vehicle without notice. towed through your own arrangements, you Simply use the following information to receive must contact BMW Roadside Assistance for your discount: prior authorization and instructions on claim procedures. All claims must be submitted within Avis®: sixty (60) days of the disablement or occurrence, Discount Code: B769775 accompanied by the original receipts. Claims 1 800 331-1212 received after that time period may be Budget®: dishonored and are subject to the full discretion Discount Code: T464331 of BMW Roadside Assistance. If BMW Roadside 1 800 527-0700 Assistance is not contacted for “prior” authorization, the maximum coverage for towing Enterprise®: is $100.00. Discount Code: NA24109 1 800 RENT-A-CAR Sign-and-Drive Hertz®: Discount Code: CDP#1646338 Typically, if you are within the terms of your 1 888 204-0234 warranty, the services you receive under the BMW Roadside Assistance program will not Exclusions require payment. In most cases, you will simply sign a receipt from the provider of services. Specifically excluded from coverage are: ᭟ Fines, taxes, or impound towing fees caused Trip Interruption Benefits by a violation of local or state law. ᭟ Trip interruption benefits are provided for Expenses related to extreme adverse weather mechanical breakdowns as follows: conditions including, but not limited to, floods, ᭟ Breakdowns that are warranty related; and hurricanes and tornadoes (removal from water, snow, ice, etc.). ᭟ Must occur in excess of 100 miles from the ᭟ driver’s primary residence; and Expenses for the removal of snow tires and mounting or removal of snow chains. ᭟ Repairs cannot be completed during normal business hours on the same day of breakdown. Reimbursements will be made for meals, lodging, car rentals, and alternate transportation to bring the driver and the BMW automobile together after the vehicle has been repaired by an authorized BMW center. Original receipts must accompany all reimbursement requests. Trip interruption coverage is limited to $1,000.00 per incident, for a maximum of five days per incident. Always contact BMW Roadside Assistance for trip interruption benefits. They will assist in making all the necessary arrangements.

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