Rights and Obligations of Domestic Workers in Kuwait

Rights and obligations of domestic workers in Kuwait

Guide 2018

Rights and obligations of domestic workers in Kuwait Guide Prepared by: Saleh Hassan Al Hassan Legal Adviser at the Kuwaiti Center for Studies and Research Proofreading: Omar Abdul Rahman Hajj Hussein

Designed and produced by: Omelet Studio for Advertising & Marketing.

General supervision : Khaled Al-Hamidi Al-Ajmi

4 Rights and obligations of domestic workers Chapter One 1 Helpful instructions to follow. 9 Chapter Two Rights and obligations of domestic workers in 2 the State of Kuwait. 15 1. Definitions 16 2. Obligations of domestic workers and third parties to 17 the contract. - Obligations of domestic workers’ recruitment offices. 17 - Obligations of the Employer. 18 - Obligations of the domestic worker. 19 3. Employment contract. 20 1. Personal information of the parties to the contract. 20 2. Place and nature of work. 20 3. Contract term. 20 4. Date of employment. 21 5. Agreed-upon wage and payment method. 21 6. Working hours. 21 7. Weekly rest. 21 8. Annual leave. 21 9. End-of-service benefit. 21

Rights and obligations of domestic workers 5 10. Personal documents. 22 11. Travel expenses. 22 12. Disputes. 22 13. Contract language and official duplicates. 22 4. Wages. 23 5. Living and working conditions. 24 6. Working hours and holidays. 26 7. End-of-service financial entitlements. 27 8. Occupational health and sasfety. 28

Chapter Three 3 Disputes 29 1. In the event of a dispute 30 2. Useful Information. 31 3. Absconding from work. 34 4. Steps to file a complaint. 36 5. Human Trafficking. 39

Supporters 42

6 Rights and obligations of domestic workers Preamble Domestic labor constitutes one of the largest segments in Kuwait with respect to the number of workers. In fact, until the end of year 2017, the number of domestic workers reached 669,000, which amounts to 27% of the total of migrant workers in Kuwait.

In order to protect the workers in this sector from any violations of their rights, the State of Kuwait promulgated Law 68 of year 2015 regarding domestic labour. According to a study conducted by the Association, a considerable number of domestic workers are unaware of the existence of a law that protects their rights.

Whereas the right to decent work is a fundamental human right, and because the State of Kuwait has signed and ratified 19 ILO (Internation- al Labour Organization) conventions, seven of which are among the eight fundamental conventions, and has prioritized the International Labour Standards;

Therefore, we, the Kuwait Society for Human Rights, aim at safeguard- ing the rights of all workers and ensure their decent treatment while they fully perform the tasks assigned to them.

Rights and obligations of domestic workers 7 This guide was formulated in five languages: “Arabic, English, Filipino, French and Urdu”, with the aim of imparting to domestic workers their rights and obligations guaranteed in “The Domestic Labour Law in Ku- wait No. 68 of year 2015”, as well as how to protect and promote their rights when working in the State of Kuwait.

The guide was drawn up in accordance with the following criteria:

1 Law No. 68 of year 2015 regarding Domestic Labour in the State of Kuwait. 2 Ministerial Order No. 2194 of year 2016 regarding the Implementing Regulations of Law No. 68 of year 2015.

3 Ministerial Order No. 2302 of year 2016 on the Rules and Procedures of enforcement of the Provisions of Law No. 68 of year 2015. 4 Complaints and inquiries received over the hotline in the Kuwait Society for Human Rights.

8 Rights and obligations of domestic workers Chapter One Helpful instructions to follow

Rights and obligations of domestic workers 9 Make sure to read the guide carefully in order to benefit from the information contained therein, which contribute to furthering your understanding of the aspects of your working life. Additionally, it sheds light on your rights that are guaranteed by the law, as well as your obligations stipulated by the law.

Remember that you shall not bear the fees of your recruitment in the State of Kuwait, since the recruitment office or the Employer bear such fees, as they shall not be permitted to charge you any fees under no conditions.(1)

You shall remind Your Employer, during the first days of your arrival to Kuwait, to take you to the medical center to undergo medical examination, and then start the necessary procedures for the issuance of your residence permit and civil identity card, in order to avoid working illegally.

10 Rights and obligations of domestic workers You shall be entitled to work by virtue of a legal residency permit which remains valid throughout the entire duration of the employment contract, pursuant to the provisions of the Amiri Decree No. 17 of year 1959 on the Aliens’ Residence Law and its Implementing Regulations.(2)

Know that the State of Kuwait has a law, “Law No. 68 of year 2015 regarding Domestic Labour”, that protects you, safeguards your rights, and regulates your relationship with your Employer.

Bear in mind that the Department of Domestic Labour in the Ministry of Interior is the competent authority that receives complaints and settles the disputes that may arise between you, your Employer, and the recruitment offices.(3)

Rights and obligations of domestic workers 11 Remember that the rights enshrined in this booklet provide the critical minimum in the Domestic Labour law and are called legal rights. In addition to the legal rights, you will be guaranteed contractual rights (employment contract), and these contractual rights may be more satisfactory than the critical minimum.

Avoid leaving work without consent as a solution to any dispute that may arise without filing a complaint, because such act relieves the Employer of legal liability after being informed of the absence of a complaint, thus leading to your deportation.

Resist the temptations offered by strangers, which may lead to your abuse and exploitation in human trafficking crimes.

12 Rights and obligations of domestic workers Make sure to comply with the applicable laws and regulations in the State of Kuwait, not to mention the customs and traditions and the moral values.

You must be well acquainted with the employment contract, and apprised of the terms and conditions of the employment prior to signing the contract.

Remember that your passport and personal documents are to be kept in your possession(4), as well as a copy of the employment contract.

Rights and obligations of domestic workers 13 14 Rights and obligations of domestic workers Chapter Two Rights and Obligations of Domestic Workers in the State of Kuwait

Rights and obligations of domestic workers 15 1 Definitions

Domestic Offices subject to the Employer provisions of the Domestic worker Labour Law

Any male or female The person who Domestic workers assigned to manual engages the domestic recruitment offices labour within private worker to work for licensed to practice residences (and the them under a contract this occupation by the like) for the benefit drawn up by the Ministry of Interior.(7) of individuals under a Ministry of Interior.(6) written contract.(5)

16 Rights and obligations of domestic workers Obligations of domestic workers 2 and third parties to the contract

A Obligations of domestic workers’ recruitment offices:

Dear worker, make sure not to pay any fees to the recruitment office or any of its employees or collaborators, whether inside or outside Kuwait in return for employing you. If it is proven that such fees have been charged at any stage of the recruitment process, the office and its employees shall be penalized under the Penal code for the crimes of extortion and unlawful gains.(8)

Know that • Recruitment offices shall refrain from promoting and advertising the law prohibits domestic workers in a the use of degrading manner, as recruitment well as classifying them offices as housing (9) based on faith, gender, for workers. color or cost.(10)

Rights and obligations of domestic workers 17 B Obligations of the Employer:

Make sure The Employer shall to receive your agreed-upon start paying your monthly wage in return for your monthly wage from work at the end of each month, the actual date of and the transfer receipt and the your employment receipt shall be deemed as a form commencement.(12) of proof of salary receipt.(11)

The Employer shall provide The Employer shall provide you with food, clothing, you with adequate housing medication and medical while ensuring an adequate expenses, and housing.(13) standard of living.(15)

The Employer shall refrain from assigning you any hazardous work that may affect your health or offend your human dignity. In the event that the Employer fails to do so, you have the right to submit a complaint to the Department of Domestic Labour.(14)

The Employer is prohibited from keeping in their possession any of your personal documents, such as your passport or civil identity card, unless you expressly consent otherwise.(16)

18 Rights and obligations of domestic workers C Obligations of domestic workers:

You must perform • Refrain from the work assigned performing paid to you as required or unpaid work to by the provisions third parties. (20) stipulated in this contract.(17)

You must comply with the instructions and directions of the Employer and their family members and carry them out to the fullest extent, as you must respect the laws, customs and traditions of the country, provided that the implementation of these instructions does not jeopardize your safety or harm you. (18)

Make sure to protect Do not discuss personal your Employer’s wealth matters outside the home, and property, and not as you must also respect the reveal any of their religion and beliefs of the secrets.(19) Employer’s family.

Rights and obligations of domestic workers 19 Employment Contract 3 Remember that your work is governed by the employment contract issued by the Department of Domestic Labour in the Ministry of Interior, and is written in both Arabic and English. The contract includes your personal information as well as the Employer’s personal information , in addition to the terms and conditions of your work as a domestic worker. You must thoroughly review the clauses of the contract, and then sign it. The employment contract sample, attached to annex (1), is available for review. What does the employment contract include(22) 1 The personal information of the parties to the contract: - The First Party shall be the Employer (Sponsor or “Kafeel”). Their full name must appear in the contract, as well as their nationality, number of the civil identity card, full address and phone numbers. - The Second Party is the Domestic Worker. Their full name must appear in the contract, as well as their nationality, passport number and address. 2 Place and nature of work: The house of the Employer (Sponsor or “Kafeel”), in which it is specified that you work as a domestic worker. The Employer shall not be allowed to ask you to work in other people’s houses, or perform any work different from your work stated in the employment contract. Therefore, you are entitled to refuse to perform any task not stipulated in the contract, and at the same time, you shall not breach the terms of the contract, or work for third parties without the consent of your Employer. 3 Duration of the contract: One or more years, according to the agreement, is renewable automatically unless one of the parties (the employer / domestic worker) expresses his desire not to renew at least two months before the end of the contract period(23). The contract shall be made on an annual basis and shall be signed during the period of employment.

20 Rights and obligations of domestic workers 4 Date of employment: It shall start from the actual date of starting to work for the Employer. (24)

5 Agreed-upon wage and payment method: • You shall be entitled to receive the basic pay specified in the employment contract you signed.(25) • You shall be entitled to receive your salary at the end of each month without delay.(26) • You shall be paid monthly in cash or through a transfer receipt, and in both cases, both the Employer and yourself must sign a written receipt stating the receipt of the agreed- upon wage(27) or any other type of proof evidencing the receipt.

6 Working hours: You shall be entitled to work for a maximum of 12 hours per day, provided that working continuously does not exceed five hours per day followed by a rest period no less than one hour.(28) 7 Weekly rest: You shall be entitled to a one day paid rest per week(29), and therefore, you must decide, along with your Employer, on your rest day for the week.

8 Annual leave: You shall be entitled to a paid annual leave.(30)

9 End-of-service benefit: Bear in mind that you shall be entitled to receive an end-of- service benefit equivalent to one month’s salary for each year worked for the Employer, and this benefit shall be due at the end of the contract.(31)

Rights and obligations of domestic workers 21 10 Personal documents: You are entitled to keep in your possession your passport or any personal identification documents, and remember that the Employer is not allowed to retain them without your consent.(32) 11 Travel expenses: You shall be entitled to receive the cost of the airline ticket from your Employer at the end of the contract to return to your country of origin.(33) 12 Disputes: Remember that any dispute that may arise between you and your Employer regarding your rights and obligations stipulated in the contract, the Department of Domestic Labour shall have the jurisdiction over settling the disputes amicably, and if no settlement is reached, the dispute shall be referred to the competent court.(34)

13 The contract language and official duplicates: Dear Workers, know that the contract is written in both Arabic and English and is executed in four (4) duplicate originals. The original contract shall be deposited in the Department of Domestic Labour, duplicates (1) and (2) shall be handed to the Employer, duplicate (3) shall be delivered to the recruitment office, and duplicate (4) shall be delivered to you; therefore, you must receive it and keep it in your possession.(35) 14 Keep in mind that all that is not mentioned in the employment contract shall be subject to the provisions of Law No. 68 of year 2015 regarding Domestic Labour.(36)

22 Rights and obligations of domestic workers 4 Wages

Know that You shall be your monthly salary entitled to receive should be no less than the agreed-upon 60 Dinars, equivalent to wage specified in the ($200), at a minimum.(37) employment contract at the end of each month.(38)

Remember that you shall be entitled to ten (10) Kuwaiti Dinars for each month the Employer fails to pay the salary on the agreed-upon date.(39)

entitled to claim In no case shall You shall be an amount be additional pay for any additional deducted from hours worked, provided that your monthly they do not exceed two (2) salary.(40) hours per day to which you shall receive a remuneration equivalent to half a day’s pay.(41)

Rights and obligations of domestic workers 23 5 Living and working conditions

Know that you are Your housing entitled to adequate be independent housing equipped with from others, taking the necessary facilities into account offering an adequate your privacy and (42) standard of living. comfort.

You shall be entitled to be provided with the appropriate clothing based on weather, and in certain residences, you may be requested to wear a uniform that the Employer shall procure.(43)

You shall be to Your privacy, entitled religion and beliefs adequate meals must be respected. appropriate to your diet.(44)

24 Rights and obligations of domestic workers to be You have the right You have the right to be treated as a in contact with your family decent human being and friends and check on worthy of respect.(45) them.

Bear in mind that you may not be assigned work outside the State of Kuwait, and in the event that such matter occurs without your consent, you shall be returned to your country at the expense of the Employer.(46)

You have the right to ask your Employer for more clarification in the event that you fail to understand their instructions or demands.

Rights and obligations of domestic workers 25 6 Working hours and holidays

You shall Remember that you are entitled to an additional be entitled fee in the event that you are to a paid requested to work at night after annual the end of you working hours, leave.(49) or on your weekly rest day, and the Employer must substitute some other rest day.(48)

You shall be entitled to work for a maximum of 12 hours per day, provided that working continuously does not exceed five hours per day followed by a rest period no less than one hour, which allows you to take a break during the day and have at least eight hours of continuous night rest.(47)

You shall be entitled to a weekly paid rest day for 24 consecutive hours, therefore, you shall decide, along with your Employer, on your rest day for the week.

26 Rights and obligations of domestic workers 7 End-of-service financial entitlements You shall have the right to You shall be entitled to an receive all your fixed dues stated end-of-service benefit after in the contract as provided for the end of the contract period in the law after the end of the equivalent to one month’s salary concluded contract.(50) for each year worked.(51)

You shall have the right to an airline ticket to return to your country, paid by your Employer at the end of the contract or due to the Employer’s breach of the terms of the contract.(52)

Rights and obligations of domestic workers 27 8 Occupational health and safety Your Employer shall provide you Remember that you have the with the necessary medical treatment right to work in a safe and health care when working environment by in need throughout the not being assigned any duration of the contract, hazardous work that as they shall compensate may affect your health you for any injuries or offend your human dignity.(53) suffered during work.(54)

• Be careful when using certain detergents containing chemicals by not inhaling them, and make sure to wear the appropriate gloves and shoes to avoid slipping.

You have the Make sure to keep in your right to adequate possession the emergency numbers rest through (police – ambulance – fire services) sickness determined contained in this booklet to contact by the doctor. them in case of emergencies at or near the workplace (house).(55)

28 Rights and obligations of domestic workers Chapter Three Disputes

Rights and obligations of domestic workers 29 1 In the event of a dispute:

In the event that a dispute arises between you and the Employer as a result of wrongdoing, misunderstanding, or lack of understanding due to language differences, where disputes sometimes arise for the simplest of reasons, you shall try to settle such minor problems through dialogue, while remaining calm, behaving prudently, listening to the Employer’s point of view, and trying to resolve such minor disputes within the house without having to resort to third parties outside the house. However, in the event that the dispute arises for any other reason related to the violation of your rights at work, such as not paying your monthly salary on time, or deducting part of the monthly salary, or failing to provide you with adequate food and housing, or prohibiting you from contacting your family, or limiting your freedom of movement, or detaining your passport, or abusing you physically or verbally, or harassing you sexually, or any other violation that requires intervention,

Remember that you can terminate your employment contract by contacting the Department of Domestic Labour and submitting a complaint in the event that the dispute failed to be resolved directly. If you fail to reach the Department of Domestic Labour, you can call one of the numbers listed in this booklet.

30 Rights and obligations of domestic workers 2 Useful Information Remember that any wrongdoing or abusive behavior you commit against your Employer or their family shall be considered as a violation of their rights, and they shall be entitled to terminate your employment contract; and depending on the type of abuse or conduct you commit, it may constitute an offence punishable in accordance with the Kuwaiti Laws.

Keep in mind that the Department of Domestic Labour shall have the jurisdiction to settle amicably any dispute arising between you and the Employer regarding your rights and obligations stipulated in the contract. In the event that a settlement is not reached, the dispute shall be referred to the competent court.(56)

You shall have the right to file a complaint to the Department of Domestic Labour against the Employer in case they failed to remunerate you for your additional work. After examining the complaint, the Department shall be entitled to obligate the Employer to pay a fair compensation of no less than double the wage agreed upon in the contract.(57)

Rights and obligations of domestic workers 31 In the event that your complaint is being considered, the Department of Domestic Labour shall have the right to temporarily extend your residence permit, if expired, until a final decision is made on the complaint and all your entitlements are paid.(58)

The Department of Domestic Labour shall have the right to refer your complaint to the competent court to consider it before the Labour Circuit as a matter of urgency, in the event that a settlement could not be reached amicably between you and the Employer.(59)

Keep in mind that the Department of Domestic Labour will protect you and place you temporarily in the Foreign Workers shelter until all your entitlements are paid and your complaint is settled (The Shelter is dedicated to Female workers only).(60)

32 Rights and obligations of domestic workers Remember that

all cases you raise as claimant in matters of Domestic Labour shall be exempted from judicial fees before all levels of litigations.(61)

The settlement of the dispute between you and your Employer shall be cleared in a written contract, a copy of which is to be deposited in your file at the recruitment office and the Department of Domestic Labour.(62)

Upon settlement of all disputes and disagreements between you and your Employer, the Department of Domestic Labour shall issue a quittance certificate stating that you have no further rights or claims against the Employer and the recruitment office. A copy thereof shall be delivered to you.(63)

Rights and obligations of domestic workers 33 3 Absconding from work

Absconding from work: To stop working or leaving the house of the sponsor (Employer) to an unknown destination without prior notice.

1 The desire to work outside the house 2 Mistreatment 3 Personal reasons without lawful grounds The underlying 4 Unpaid monthly wage causes are manifold: 5 Physical or verbal abuse 6 Long working hours

7 The Employer’s non-compliance with the contract terms.

34 Rights and obligations of domestic workers Remember that absconding from work at the Employer’s house is not the right solution as it could put you in a difficult situation and gives your Employer the right to file an Absconding Report against you, which may result in losing your residence permit in the State of Kuwait. This will have significant implications that are not in your best interest:

Therefore, • You shall discuss the issue with your Employer and try to find adequate solutions, Issuance of an arrest warrant especially when the conflict concerns your against you, taking you rights set out in the employment contract. into custody and deporting you for violating Residency • In the event that the Discussions reach Law in accordance with the a deadlock and the situation is far from Sponsorship System applicable approaching a solution, you shall proceed to the Department of Domestic Labour and file in the State of Kuwait. a complaint. Being subject to exploitation, • In the event that you fail to reach the extortion and abuse due the Department of Domestic Labour, you may fragility of your legal status. contact them on the numbers listed in this booklet, to provide you with help and The Difficulty to benefit assistance. from all services provided to domestic workers legally. • In the Event that you are unable to make the call, you may request the help of a colleague you trust.

Rights and obligations of domestic workers 35 4 Steps to file a complaint 1 You can file a complaint in person before the Department of Domestic Labour in the Ministry of Interior or through the Embassy of your country, and in some cases, the 2 recruitment office can file the complaint for While filing a complaint against the Employer, you shall you. be requested to provide the following information: • Your name • Civil Number 3 • Nationality • Date of commencement of Employment Contract Your complaint shall be registered and kept • End date of Employment Contract in the computer system, your name shall • Reasons to file the complaint be marked so the Employer cannot file an • Agreed-upon Wage absconding report against you. • Name of Employer • Address of Employer • Any other requested data 4 The Investigation Division in the Department of Domestic Labour shall notify your Employer of the complaint filed against them, and inform them to refer to the Department of Domestic Labour within two days of being notified in case the address was known.(64)

36 Rights and obligations of domestic workers 5 In the event that the address of the Employer is unknown, they shall be notified by the Police station in the area where they are domiciled; in the event that they fail to appear or refer to 6 the Department of Domestic Labour within two When the Employer attends the Department, on days, this shall be reflected in the investigation the scheduled date, both parties, you and your report, and the Employer shall be prohibited from Employer, shall appear before the investigator obtaining visas. Then, the complaint shall be (65) in accordance with the established rules. The referred to the competent court. Investigator shall inquire into and investigate the substance of the complaint in accordance with 7 the powers vested in them. The investigator A quittance certificate shall be issued stating shall be entitled to hear your statements and the that you have received all your entitlements statements of your Employer during the session, and that you have no further rights to any and review all the documents and papers in their entitlements or to make any demands of the possession that could help in the investigation process. The Department of Domestic Labour shall Employer and the recruitment office. A copy (67) be entitled to suggest to the Employer to settle thereof shall be delivered to you. the dispute amicably by giving you your rights and financial entitlements if proven. In the event 8 that the Employer agrees on the settlement, the Department of Domestic Labour shall deliver to you If the Dispute cannot be reached amicably, all your financial requests, and the settlement shall the complaint shall be submitted to the be cleared in a written contract, a copy of which Competent Court to consider it before the is to be deposited in your file at the recruitment Labour Circuit as a matter of urgency(68). office and the Department of Domestic Labour.(66) All the cases you raise as claimant shall be exempted from judicial fees before all levels of litigations.(69)

Rights and obligations of domestic workers 37 9 The Foreign Workers Shelter shall host you temporarily, until all your entitlements are delivered to you, and the complaint is settled (The Shelter is dedicated to 10 Female workers only). The Court shall notify the disputing parties of the date of the hearing to consider the case, at least two weeks ahead.(70)

11 The Head of the Labour Circuit shall set a date for the hearing to expeditiously deliberate the disputes referred to them by the Department of Domestic Labour, within 12 no more than one month.(71) Know that there are number of associations or non-governmental organizations, the numbers of which are listed in this booklet, which may provide you with legal assistance and representation before courts, free of charge.

38 Rights and obligations of domestic workers 5 Human Trafficking In accordance with the Law No. 91 of year 2013 regarding the Combatting of Human Trafficking and Smuggling of Migrants, human trafficking shall be defined as:

The recruitment, use, transportation, harbouring or receipt of persons forcibly, by the means of threat or use of force or other forms of abduction, fraud, deception, or coercion, abuse of power, influence peddling, or abuse of position of vulnerability, the giving or receiving of payments or in-kind benefits for the purpose of exploitation which shall include the exploitation of the prostitution of others, or other forms of sexual exploitation, forced labour or services, slavery or practices similar to slavery, or removal of organs.(72)

In a simple way, human trafficking can be defined as the process of transporting, harbouring, or recruiting persons by means of abduction, threat, coercion, deception or fraud, in order to exploit them in illegal activities such as forced labour, slavery, prostitution, sexual exploitation or human organ trade.

Rights and obligations of domestic workers 39 The following table shows the practices that constitute human trafficking crime:

Group 1 Group 2 Group 3 Act Means Purpose

Use Threat Prostitution Recruitment Coercion Sex Deportation Abduction Violence Transportation Fraud Sexual exploitation Harbouring Deception Forced labour Or receipt Influence peddling Debt bondage with Abuse of unfair wages vulnerability Slavery or similar Or abuse of office practices.

40 Rights and obligations of domestic workers Keep in mind that if you face one situation of each group of the groups described above, this will result in human trafficking.

For example: (Harbouring a female domestic worker escaping from her employer in order to exploit her in forced labour by means of threatening her by using force or violence).

Do not hesitate to call the numbers listed in this booklet, in case you were victim of human trafficking.

Rights and obligations of domestic workers 41 Supporters

Ministry of Interior

www.moi.gov.kw

Emergency Number Police – Ambulance – Fire Services Phone Number: 112 Electricity and Water Phone Number: 152

Department of Domestic Labour

Address: Al-Dajeej region - General Department of Residency Affairs Phone Number: 25582226-25582219-25582224-25582207 Email: [email protected]

Public Morals Protection and Anti-human Trafficking Department Address: Salmiya – Jawazat Roundabout Phone Number: 25650695 – 25623888 Email: [email protected]

42 Rights and obligations of domestic workers Kuwait Trade Union Federation

Address: Salmiya – Block 11 (Maidan Hawalli) Abdulla Al Faraj Street Phone Number: 25636389 – 25616745 Website: www.ktuf.org

Kuwait Society for Human Rights Address: North Shuwaikh – Block 7 – Street 71 Phone Number: 22215153 Hotline: 22215150 Website: www.kuwaithr.org

Social Work Society of Kuwait

Address: Mishref – Block 4 – Street 4 – House 4 Phone Number: 25375031 Email: [email protected]

Embassy of India Address: Daiya – Embassy Area – Block 6 Phone Number: 22550379 – 22530600 – 22550349 Website: www.indembkwt.org

Rights and obligations of domestic workers 43 Embassy of Philippine Address: Al Faiha – Block 6 – Al Numan Bin Bashir Street Phone Number: 22528422 – 22511806 Website: www.kuwaitpe.dfa.gov.ph

Embassy of Bangladesh Address: Khaldiya – Block 2 – Street 29 – Building 11 Phone Number: 24913219 Website: kuwait.bdembassy.com Email: [email protected]

Embassy of Nepal Address: Jabriya – Block 8 – Street 13 Phone Number: 25243254 – 25243257 Email: [email protected]

Embassy of Sri Lanka Address: Jabriya – Block 10 – Street 107 Phone Number: 25339140 – 25339142 – 25339104 Website: www.slembkwt.org

44 Rights and obligations of domestic workers Embassy of Ethiopia Address: Jabriya – Block 10 – Street 107 Phone Number: 25334291 – 25348198 – 25330128 Email: [email protected]

Embassy of Sierra Leone Address: Al Zahra – Block 8 – Street 807 Phone Number: 25243234 - 25243246 Email: [email protected]

Embassy of Indonesia Address: Daiya – Block 1 - Rashid Bin Ahmad Al Roumi Street – Building 2 Phone Number: 22531021 – 22531025 Email: [email protected]

Embassy of Malawi

Address: Al Shuhadaa – Block 5 – Street 512 – Villa 34 Phone Number: 25235416 Email: [email protected]

Rights and obligations of domestic workers 45 Embassy of Zimbabwe Address: Salwa – Block 9 – Street 6 – Building 8 Phone Number: 25620845 Email: [email protected] [email protected]

Embassy of Zambia Address: Jabriya – Block 8 – Street 101 – House 25 Phone Number: 5349416 – 5349417 Email: [email protected]

Embassy of Benin Address: Al Salam – Block 1 – Street 104 – House 27 Phone Number: 25242560

Embassy of Pakistan Address: Jabriya – Block 11 – Street 101 Phone Number: 25327649 – 25327651 Website: www.pakembkw.org

46 Rights and obligations of domestic workers References

1. Ministerial Order No. 2302 of year 2016 on the Rules and Procedures of enforcement of the Provisions of Law No. 68/2015 regarding Domestic Labour. 2. Ministerial Order No. 2302 of year 2016 on the Rules and Procedures of enforcement of the Provisions of Law No. 68/2015 regarding Domestic Labour. 3. Article 31 of Law No. 68 of year 2015 regarding Domestic Labour in Kuwait. 4. Article 12 of Law No. 68 of year 2015 regarding Domestic Labour in Kuwait. 5. Article 1, Paragraph 1 of Law No. 68 of year 2015 regarding Domestic Labour in Kuwait. 6. Article 1, Paragraph 2 of Law No. 68 of year 2015 regarding Domestic Labour in Kuwait. 7. Article 1, Paragraph 3 of Law No. 68 of year 2015 regarding Domestic Labour in Kuwait. 8. Article 4 of Law No. 68 of year 2015 regarding Domestic Labour in Kuwait. 9. Article 4 of Law No. 68 of year 2015 regarding Domestic Labour in Kuwait. 10. Article 5 of Law No. 68 of year 2015 regarding Domestic Labour in Kuwait. 11. Article 7 of Law No. 68 of year 2015 regarding Domestic Labour in Kuwait. 12. Article 8 of Law No. 68 of year 2015 regarding Domestic Labour in Kuwait. 13. Article 9 of Law No. 68 of year 2015 regarding Domestic Labour in Kuwait. 14. Article 10 of Law No. 68 of year 2015 regarding Domestic Labour in Kuwait. 15. Article 11 of Law No. 68 of year 2015 regarding Domestic Labour in Kuwait. 16. Article 12 of Law No. 68 of year 2015 regarding Domestic Labour in Kuwait. 17. Article 13 of Law No. 68 of year 2015 regarding Domestic Labour in Kuwait. 18. Ministerial Order No. 2302 of year 2016 on the Rules and Procedures of enforcement of the Provisions of Law No. 68/2015 regarding Domestic Labour. 19. Article 15 of Law No. 68 of year 2015 regarding Domestic Labour in Kuwait. 20. Ministerial Order No. 2302 of year 2016 on the Rules and Procedures of enforcement of the Provisions of Law No. 68/2015 regarding Domestic Labour. 21. Article 18 of Law No. 68 of year 2015 regarding Domestic Labour in Kuwait. 22. Ministerial Order No. 2302 of year 2016 on the Rules and Procedures of enforcement of the Provisions of Law No. 68/2015 regarding Domestic Labour. 23. Article 16 of Law No. 68 of year 2015 regarding Domestic Labour in Kuwait. 24. Article 8 of Law No. 68 of year 2015 regarding Domestic Labour in Kuwait.

Rights and obligations of domestic workers 47 25. Article 19 of Law No. 68 of year 2015 regarding Domestic Labour in Kuwait. 26. Article 20 of Law No. 68 of year 2015 regarding Domestic Labour in Kuwait. 27. Article 7 of Law No. 68 of year 2015 regarding Domestic Labour in Kuwait. 28. Article 22, Paragraph 2 of Law No. 68 of year 2015 regarding Domestic Labour in Kuwait. 29. Article 22, Paragraph 3 of Law No. 68 of year 2015 regarding Domestic Labour in Kuwait. 30. Article 22, Paragraph 3 of Law No. 68 of year 2015 regarding Domestic Labour in Kuwait. 31. Article 23 of Law No. 68 of year 2015 regarding Domestic Labour in Kuwait. 32. Article 22, Paragraph 4 of Law No. 68 of year 2015 regarding Domestic Labour in Kuwait. 33. Ministerial Order No. 2302 of year 2016 on the Rules and Procedures of enforcement of the Provisions of Law No. 68/2015 regarding Domestic Labour. 34. Article 31 of Law No. 68 of year 2015 regarding Domestic Labour in Kuwait. 35. Ministerial Order No. 2302 of year 2016 on the Rules and Procedures of enforcement of the Provisions of Law No. 68/2015 regarding Domestic Labour. 36. Ministerial Order No. 2302 of year 2016 on the Rules and Procedures of enforcement of the Provisions of Law No. 68/2015 regarding Domestic Labour. 37. Ministerial Order No. 2302 of year 2016 on the Rules and Procedures of enforcement of the Provisions of Law No. 68/2015 regarding Domestic Labour. 38. Article 20 of Law No. 68 of year 2015 regarding Domestic Labour in Kuwait. 39. Article 27 of Law No. 68 of year 2015 regarding Domestic Labour in Kuwait. 40. Article 8 of Law No. 68 of year 2015 regarding Domestic Labour in Kuwait. 41. Article 14 of Ministerial Order No. 2194 of year 2016 regarding the Implementing Regulations of Law No. 68/2015 regarding Domestic Labour. 42. Ministerial Order No. 2302 of year 2016 on the Rules and Procedures of enforcement of the Provisions of Law No. 68/2015 regarding Domestic Labour. 43. Article 9 of Law No. 68 of year 2015 regarding Domestic Labour in Kuwait, Ministerial Order No. 2194/2016. 44. Article 9 of Law No. 68 of year 2015 regarding Domestic Labour in Kuwait, Ministerial Order No. 2194/2016. 45. Article 10 of Law No. 68 of year 2015 regarding Domestic Labour in Kuwait. 46. Article 46 of Law No. 68 of year 2015 regarding Domestic Labour in Kuwait. 47. Ministerial Order No. 2302 of year 2016 on the Rules and Procedures of enforcement of the Provisions of Law No. 68/2015 regarding Domestic Labour. 48. Article 28 of Law No. 68 of year 2015 regarding Domestic Labour in Kuwait. 49. Article 22, Paragraph 3 of Law No. 68 of year 2015 regarding Domestic Labour in Kuwait. 50. Article 16 of Law No. 68 of year 2015 regarding Domestic Labour in Kuwait.

48 Rights and obligations of domestic workers 51. Article 23 of Law No. 68 of year 2015 regarding Domestic Labour in Kuwait. 52. Ministerial Order No. 2302 of year 2016 on the Rules and Procedures of enforcement of the Provisions of Law No. 68/2015 regarding Domestic Labour. 53. Ministerial Order No. 2194 of year 2016 regarding the Implementing Regulations of Law No. 68/2015 regarding Domestic Labour. 54. Ministerial Order No. 2194 of year 2016 regarding the Implementing Regulations of Law No. 68/2015 regarding Domestic Labour. 55. Official portal of the State of Kuwait www.e.gov.kw 56. Article 31 of Law No. 68 of year 2015 regarding Domestic Labour in Kuwait. 57. Article 14 of the Ministerial Order No. 2194 of year 2016 regarding the implementing regulations of Law No. 68/2015 regarding Domestic Labour. 58. Article 33 of Law No. 68 of year 2015 regarding Domestic Labour in Kuwait. 59. Article 35 of Law No. 68 of year 2015 regarding Domestic Labour in Kuwait. 60. Article 7 of the Ministerial Order No. 2194 of year 2016 regarding the implementing regulations of Law No. 68/2015 regarding Domestic Labour. 61. Article 36 of Law No. 68 of year 2015 regarding Domestic Labour in Kuwait. 62. Article 32 of Law No. 68 of year 2015 regarding Domestic Labour in Kuwait. 63. Article 34 of Law No. 68 of year 2015 regarding Domestic Labour in Kuwait. 64. Ministerial Order No. 2302 of year 2016 on the Rules and Procedures of enforcement of the Provisions of Law No. 68/2015 regarding Domestic Labour. 65. Ministerial Order No. 2302 of year 2016 on the Rules and Procedures of enforcement of the Provisions of Law No. 68/2015 regarding Domestic Labour. 66. Ministerial Order No. 2302 of year 2016 on the Rules and Procedures of enforcement of the Provisions of Law No. 68/2015 regarding Domestic Labour. 67. Article 34 of Law No. 68 of year 2015 regarding Domestic Labour in Kuwait. 68. Article 35 of Law No. 68 of year 2015 regarding Domestic Labour in Kuwait. 69. Article 36 of Law No. 68 of year 2015 regarding Domestic Labour in Kuwait. 70. Article 37 of Law No. 68 of year 2015 regarding Domestic Labour in Kuwait. 71. Article 37 of Law No. 68 of year 2015 regarding Domestic Labour in Kuwait. 72. Paragraph 4 of Article 1 of Law No. 91 of year 2013 regarding the Combatting of Human Trafficking and Smuggling of Migrants (91/2013).

Rights and obligations of domestic workers 49

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