Conference Sponsors

CONFERENCE SPONSORS

NEW FOR 2015…. 12 HOURS OF APPROVED HR GENERAL CREDIT BY THE HR CERTIFICATION INSTITUTE

CLAIMS MANAGEMENT th & ANNUAL LEADERSHIP CONFERENCE 24Excel to Excellence Through Education

HYATT REGENCY COCONUT POINT ~ 5001 Coconut Rd ~ Bonita Springs, FL 34134

Featuring

14JUNE Pat Williams David Rutherford Co-Founder Orlando Former Navy Seal Magic Froglogic Concepts 17

“The use of the HR Certification Institute Seal is not an endorsement by the HR Certification Institute of the quality of the activity. It means that this activity has met the HR Certification Institute’s Criteria to be pre-approved for recertification credit”

ExcelExcel toto ExcellenceExcellence ThroughThrough EducationEducation SCHEDULESCHEDULE OFOF EVENTSEVENTS

Sunday, Sunday, June June 14, 14, 2015 2015 Monday Monday Workshops Workshops 11:00 11:00 a.m. a.m. - -12:00 12:00 p.m. p.m. thth 8:00am8:00am - -2:00pm 2:00pm Golf Golf Tournament Tournament & & Awards Awards Luncheon Luncheon 11:00am 11:00am - -12:00pm 12:00pm 2424 AnnualAnnual ClaimsClaims RaptorRaptor Bay Bay Golf Golf Club Club - -Hyatt Hyatt Regency Regency The The Constitutionality Constitutionality of of Exclusive Exclusive Remedy Remedy PaulPaul Terlizzese, Terlizzese, Esq., Esq., MKRS MKRS Law Law ManagementManagement && 2:00pm 2:00pm - -4:00pm 4:00pm Conference Conference Registration Registration Eugene Eugene Pettis, Pettis, Esq., Esq., Haliczer, Haliczer, Pettis Pettis & & Schwamm Schwamm In In this this interactive interactive workshop, workshop, two two of of Florida’s Florida’s leading leading legal legal practitioners, practitioners, 6:00pm 6:00pm - -7:30pm 7:30pm “Slam “Slam Dunk” Dunk” Chairman’s Chairman’s Welcome Welcome Reception Reception PaulPaul Terlizzese Terlizzese (former (former JCC) JCC) and and Eugene Eugene Pettis Pettis (plaintiff (plaintiff counsel counsel and and former former Belvedere Belvedere Terrace Terrace /Lounge /Lounge - -Hyatt Hyatt Regency Regency PresidentPresident of of the the Florida Florida Bar) Bar) will will take take us us through, through, and and challenge challenge us, us, on on the the LeadershipLeadership ConferenceConference meritsmerits of of the the exclusive exclusive remedy remedy of of the the 2003 2003 Workers’ Workers’ Compensation Compensation Statute. Statute. Don’tDon’t miss miss the the chance chance to to kick kick-off-off this this year’s year’s conference conference right right with with a a funfun evening evening of of great great food, food, drink, drink, entertainment, entertainment, and and prizes. prizes. You’ll You’ll also also be be able able to to enjoy enjoy some some “one “one on on one” one” time time with with our our Guest Guest of of 11:00am 11:00am- -12:00pm 12:00pm Honor,Honor, Pat Pat Williams, Williams, co co-founder-founder of of the the Orlando Orlando Magic! Magic! “Sitting “Sitting is is the the New New Smoking” Smoking” Greetings:Greetings: Terry Terry Kuhlwein, Kuhlwein, M.D.; M.D.; Josiah Josiah Pritchard, Pritchard, Mayo Mayo Clinic Clinic

thth Is Is sitting sitting a a lethal lethal activity? activity? Our Our modern modern sedentary sedentary lifestyles, lifestyles, both both at at home home OnOn behalf behalf of of the the Association Association of of Workers' Workers' Compensation Compensation Claims Claims Professionals Professionals (WCCP) (WCCP) we we welcome welcome you you to to the the 24 24 AnnualAnnual Claims Claims andand in in the the work work place, place, are are costly costly for for us us and and for for our our employees. employees. The The ManagementManagement & & Leadership Leadership Conference. Conference. "Excel "Excel to to Excellence Excellence Through Through Education" Education" with with three three days days of of interactive interactive conventionalconventional wisdom wisdom is is that that if if you you watch watch your your diet diet and and exercise exercise a a few few times times LeadershipLeadership and and Technical Technical workshops workshops from from the the Industries' Industries' top top executives, executives, medical medical and and legal legal professionals. professionals. aa week, week, you’ll you’ll effectively effectively offset offset your your sedentary sedentary time. time. New New research research is is provingproving that that theory theory wrong! wrong! Find Find out out from from our our experts experts at at Mayo Mayo Clinic Clinic viable viable AfterAfter enjoying enjoying a a night night of of catching catching up up with with friends friends and and colleagues colleagues at at our our Sunday Sunday Evening Evening ”Slam ”Slam Dunk” Dunk” Chairman’s Chairman’s Reception, Reception, solutionssolutions to to reduce reduce sedentary sedentary behavior behavior in in the the workplace workplace and and in in your your life. life. rdrd joinjoin us us on on Monday Monday morning morning as as we we announce announce the the recipient recipient of of our our 3 3 AnnualAnnual WCCP WCCP “Rising “Rising Star” Star” Award Award. . The The Rising Rising Star Star award award recognizes recognizes a a seniorsenior level level adjuster, adjuster, or or newly newly appointed appointed supervisor, supervisor, who who exemplifies exemplifies the the professionalism professionalism to to reach reach that that next next level level in in their their ca careerreer to to become become 12:00pm 12:00pm - -1:00pm 1:00pm Sponsored Sponsored Lunch Lunch “Tomorrow’s“Tomorrow’s Leader”. Leader”. We We are are also also excited excited to to congratulate congratulate Mallory Mallory MacDougall MacDougall and and Joseph Joseph Auz, Auz, this this year’s year’s Fran Fran Brown Brown Scholarship Scholarship recipients.recipients.

AfterAfter a a full full day day of of education, education, meet meet us us on on the the Cypress Cypress Courtyard Courtyard for for a a “friendly” “friendly” game game of of volleyball volleyball at at the the WCCP’s WCCP’s sponsored sponsored tournament. tournament. If If - - playingplaying isn’t isn’t your your thing, thing, you you can can join join me me poolside poolside to to cheer cheer for for your your favorite favorite team team while while sipping sipping on on a a frozen frozen concoction concoction and and l istlisteningening to to one one of of Monday, Monday, June June 15, 15, 2015 2015 MondayMonday Workshops Workshops 1:00 1:00 p.m. p.m. 2:002:00 p.m. p.m. ourour “industry “industry friends”, friends”, Rafael Rafael Zeno Zeno as as he he shares shares the the “stage” “stage” with with When When You You Were Were Young Young. . 7:00am 7:00am - -8:30am 8:30am 1:00pm1:00pm - -2:00pm 2:00pm

AsAs we we begin begin our our planning planning each each year year for for next next years years conference, conference, we we are are reminded reminded that that only only through through the the generous generous support support of of our our spo sponsors,nsors, the the Sponsored Sponsored Breakfast Breakfast & & Conference Conference Registration Registration TheThe New New Workplace Workplace Epidemic Epidemic and and Your Your Drug Drug Free Free Workplace Workplace timetime and and talents talents of of our our speakers, speakers, and and the the WCCP WCCP Board Board of of Director’s, Director’s, that that this this program program is is made made possible. possible. We We also also recognize recognize in in to today’sday’s MorganMorgan Index, Index, Esq.; Esq.; Heather Heather L. L. Hatch, Hatch, Eraclides, Eraclides, Gelman, Gelman, Hall, Hall, businessbusiness climate, climate, the the decision decision that that our our attendees attendees make make to to invest invest in in their their own own leadership leadership development development is is not not a a small small sacrifice sacrifice an andd for for that that we we 8:30am 8:30am - -8:50am 8:50am Indek,Indek, Goodman Goodman & & Waters; Waters; Phil Phil Walls, Walls, Ph.D., Ph.D., myMatrixx myMatrixx WCCP WCCP Welcome: Welcome: Fran Fran Brown Brown & & Rising Rising Star Star Award Award appreciateappreciate your your commitment. commitment. AsAs if if figuring figuring out out the the complexities complexities of of a a Drug Drug-Free-Free Workplace Workplace Program Program wasn’t wasn’t Lorie Lorie Dove, Dove, Chairperson; Chairperson; Tom Tom Chasser Chasser & & Victor Victor Marrero, Marrero, challengingchallenging enough, enough, throw throw in in prescription prescription painkillers painkillers and and medical medical WithWith added added certification certification credits, credits, which which now now includes includes HR HR General General Credits, Credits, we we hope hope to to continue continue to to meet meet the the educational educational and and cer certiftificationication needs needs WCCP WCCP Board Board of of Directors Directors (and(and recreational) recreational) marijuana marijuana and and we we just just introduced introduced a a whole whole new new intricacy intricacy to to the the ofof our our industry. industry. We We hope hope you’ll you’ll consider consider the the value value this this conference conference has has for for other other managing managing claims, claims, medical, medical, legal legal and and human human r esoresourceurce intoxicationintoxication defense defense and and employer employer intervention intervention programs. programs. Whether Whether we we are are professionalsprofessionals within within your your organization organization and and encourage encourage them them to to join join you you next next year. year. 8:50am 8:50am - -10:30am 10:30am General General Session Session talkingtalking pre pre or or post post accident, accident, you you are are sure sure to to learn learn some some valuable valuable take take-aways-aways in in Leadership Leadership Excellence Excellence managingmanaging this this new new workplace workplace epidemic. epidemic. Pat Pat Williams, Williams, co co-founder-founder Orlando Orlando Magic Magic

Sincerely,Sincerely, Whether Whether you’re you’re managing managing an an NBA NBA Basketball Basketball team, team, or or leading leading a a team team of of claims claims professionals, professionals, the the concepts concepts of of leadership leadership remain remain the the same. same. In In this this 1:00pm1:00pm - -2:00pm 2:00pm thought thought provoking provoking session, session, Pat Pat shares shares his his definition definition for for success, success, which which is, is, DisabilityDisability Management: Management: Coordination Coordination of of Benefits… Benefits…

LorieLorie StacyStacy “figuring “figuring out out where where your your best best talent talent intersects intersects with with your your greatest greatest passion... passion... “Myth“Myth Mysteries Mysteries and and the the Cold Cold Hard Hard Truth” Truth” that, that, is is your your sweet sweet spot.” spot.” Pat Pat will will teach teach us us “7 “7 Keys” Keys” for for creating creating a a personal personal strategy, strategy, developing developing vision, vision, and and communicating communicating effectively effectively with with ClaudeClaude Revels, Revels, JM JM Family Family Enterprises, Enterprises, Inc. Inc.

LorieLorie Dove Dove StacyStacy Hosman Hosman your your employees employees and and making making profitable profitable decisions. decisions. Pat’s Pat’s humorous humorous WhenWhen speaking speaking to to an an injured injured or or ill ill associate associate have have you you heard, heard, "What "What do do you you ViceVice President President of of Operations Operations ExecutiveExecutive Director Director mean?mean? I Idon't don't understand! understand! How How can can that that be? be? or... or... Please, Please, I Ineed need help! help! Associates Associates anecdotes anecdotes and and unique unique leadership leadership philosophy philosophy makes makes this this a a program program you you CommercialCommercial Risk Risk Management, Management, Inc. Inc. WCCPWCCP Association Association don’t don’t want want to to miss. miss. (employees)(employees) are are at at their their most most vulnerable vulnerable when when experiencing experiencing an an injury injury or or illness illness ChairpersonChairperson of of the the Board Board whetherwhether it it is is on on the the job, job, off off the the job, job, involving involving themselves themselves or or family family members. members.

WCCPWCCP Association Association TheThe constants constants are are the the same same in in most most cases...Job cases...Job Concerns, Concerns, Financial Financial Concerns, Concerns, 10:30am 10:30am - -11:00am 11:00am Sponsored Sponsored Break Break & & Book Book Signing Signing TimeTime Constraints Constraints and and Stress. Stress. Understand, Understand, this this is is true true from from the the business business side side of of SponsorSponsor Appreciation Appreciation Reception Reception thingsthings as as well. well. Join Join Claude Claude as as he he looks looks at at FMLA, FMLA, Workers' Workers' Compensation, Compensation, Short Short TermTerm Disability, Disability, and and Long Long Term Term Disability Disability and and how how they they are are intertwined intertwined and and BanyanBanyan Courtyard Courtyard impactimpact your your associates associates and and your your company. company. MondayMonday Afternoon Afternoon 3:30pm3:30pm——4:40pm4:40pm 3:30pm 3:30pm - -4:30pm 4:30pm Private Private Cocktail Cocktail Reception Reception for for Exhibitors/Sponsors Exhibitors/Sponsors Banyan Banyan Courtyard Courtyard ~ ~ Come Come dressed dressed casual casual so so we we can can head head to to the the JoinJoin us us as as we we say say courtscourts immediately immediately following following the the Sponsor Sponsor Reception. Reception. “thank“thank you” you” toto our our loyal loyal 4:30pm 4:30pm - -7:30pm 7:30pm Sponsored Sponsored VolleyballVolleyball TournamentTournament && OutdoorOutdoor ConcertConcert ~~ WhetherWhether sponsorssponsors and and exhibitors! exhibitors! playing,playing, cheering cheering for for your your favorite favorite team, team, or or enjoying enjoying a a cocktail cocktail

poolside,poolside, don’t don’t miss miss the the fun! fun!

Excel to Excellence Through Education SCHEDULE OF EVENTS

Sunday, June 14, 2015 Monday Workshops 11:00 a.m. - 12:00 p.m. th 8:00am - 2:00pm Golf Tournament & Awards Luncheon 11:00am - 12:00pm 24 Annual Claims Raptor Bay Golf Club - Hyatt Regency The Constitutionality of Exclusive Remedy Paul Terlizzese, Esq., MKRS Law Management & 2:00pm - 4:00pm Conference Registration Eugene Pettis, Esq., Haliczer, Pettis & Schwamm In this interactive workshop, two of Florida’s leading legal practitioners, 6:00pm - 7:30pm “Slam Dunk” Chairman’s Welcome Reception Paul Terlizzese (former JCC) and Eugene Pettis (plaintiff counsel and former Belvedere Terrace /Lounge - Hyatt Regency President of the Florida Bar) will take us through, and challenge us, on the Leadership Conference merits of the exclusive remedy of the 2003 Workers’ Compensation Statute. Don’t miss the chance to kick-off this year’s conference right with a fun evening of great food, drink, entertainment, and prizes. You’ll also be able to enjoy some “one on one” time with our Guest of 11:00am- 12:00pm Honor, Pat Williams, co-founder of the Orlando Magic! “Sitting is the New Smoking” Greetings: Terry Kuhlwein, M.D.; Josiah Pritchard, Mayo Clinic th Is sitting a lethal activity? Our modern sedentary lifestyles, both at home On behalf of the Association of Workers' Compensation Claims Professionals (WCCP) we welcome you to the 24 Annual Claims and in the work place, are costly for us and for our employees. The Management & Leadership Conference. "Excel to Excellence Through Education" with three days of interactive conventional wisdom is that if you watch your diet and exercise a few times Leadership and Technical workshops from the Industries' top executives, medical and legal professionals. a week, you’ll effectively offset your sedentary time. New research is proving that theory wrong! Find out from our experts at Mayo Clinic viable After enjoying a night of catching up with friends and colleagues at our Sunday Evening ”Slam Dunk” Chairman’s Reception, solutions to reduce sedentary behavior in the workplace and in your life. rd join us on Monday morning as we announce the recipient of our 3 Annual WCCP “Rising Star” Award. The Rising Star award recognizes a senior level adjuster, or newly appointed supervisor, who exemplifies the professionalism to reach that next level in their career to become 12:00pm - 1:00pm Sponsored Lunch “Tomorrow’s Leader”. We are also excited to congratulate Mallory MacDougall and Joseph Auz, this year’s Fran Brown Scholarship recipients.

After a full day of education, meet us on the Cypress Courtyard for a “friendly” game of volleyball at the WCCP’s sponsored tournament. If - playing isn’t your thing, you can join me poolside to cheer for your favorite team while sipping on a frozen concoction and listening to one of Monday, June 15, 2015 Monday Workshops 1:00 p.m. 2:00 p.m. our “industry friends”, Rafael Zeno as he shares the “stage” with When You Were Young. 7:00am - 8:30am 1:00pm - 2:00pm

As we begin our planning each year for next years conference, we are reminded that only through the generous support of our sponsors, the Sponsored Breakfast & Conference Registration The New Workplace Epidemic and Your Drug Free Workplace time and talents of our speakers, and the WCCP Board of Director’s, that this program is made possible. We also recognize in today’s Morgan Index, Esq.; Heather L. Hatch, Eraclides, Gelman, Hall, business climate, the decision that our attendees make to invest in their own leadership development is not a small sacrifice and for that we 8:30am - 8:50am Indek, Goodman & Waters; Phil Walls, Ph.D., myMatrixx WCCP Welcome: Fran Brown & Rising Star Award appreciate your commitment. As if figuring out the complexities of a Drug-Free Workplace Program wasn’t Lorie Dove, Chairperson; Tom Chasser & Victor Marrero, challenging enough, throw in prescription painkillers and medical With added certification credits, which now includes HR General Credits, we hope to continue to meet the educational and certification needs WCCP Board of Directors (and recreational) marijuana and we just introduced a whole new intricacy to the of our industry. We hope you’ll consider the value this conference has for other managing claims, medical, legal and human resource intoxication defense and employer intervention programs. Whether we are professionals within your organization and encourage them to join you next year. 8:50am - 10:30am General Session talking pre or post accident, you are sure to learn some valuable take-aways in Leadership Excellence managing this new workplace epidemic. Pat Williams, co-founder Orlando Magic

Sincerely, Whether you’re managing an NBA Basketball team, or leading a team of claims professionals, the concepts of leadership remain the same. In this 1:00pm - 2:00pm thought provoking session, Pat shares his definition for success, which is, Disability Management: Coordination of Benefits…

Lorie Stacy “figuring out where your best talent intersects with your greatest passion... “Myth Mysteries and the Cold Hard Truth” that, is your sweet spot.” Pat will teach us “7 Keys” for creating a personal strategy, developing vision, and communicating effectively with Claude Revels, JM Family Enterprises, Inc.

Lorie Dove Stacy Hosman your employees and making profitable decisions. Pat’s humorous When speaking to an injured or ill associate have you heard, "What do you Vice President of Operations Executive Director mean? I don't understand! How can that be? or... Please, I need help! Associates anecdotes and unique leadership philosophy makes this a program you Commercial Risk Management, Inc. WCCP Association don’t want to miss. (employees) are at their most vulnerable when experiencing an injury or illness Chairperson of the Board whether it is on the job, off the job, involving themselves or family members.

WCCP Association The constants are the same in most cases...Job Concerns, Financial Concerns, 10:30am - 11:00am Sponsored Break & Book Signing Time Constraints and Stress. Understand, this is true from the business side of Sponsor Appreciation Reception things as well. Join Claude as he looks at FMLA, Workers' Compensation, Short Term Disability, and Long Term Disability and how they are intertwined and Banyan Courtyard impact your associates and your company. Monday Afternoon 3:30pm—4:40pm 3:30pm - 4:30pm Private Cocktail Reception for Exhibitors/Sponsors Banyan Courtyard ~ Come dressed casual so we can head to the Join us as we say courts immediately following the Sponsor Reception. “thank you” to our loyal 4:30pm - 7:30pm Sponsored Volleyball Tournament & Outdoor Concert ~ Whether sponsors and exhibitors! playing, cheering for your favorite team, or enjoying a cocktail

poolside, don’t miss the fun!

Wednesday, June 17, 2015

SCHEDULE OF EVENTS 7:30am - 8:30am Continental Breakfast

8:30am - 10:15am Tuesday , June 16, 2015 Mystery Solved: The Key to the Best W/C Claims Professional! Carl Van, International Insurance Institute For those who have experienced this conference in the past, know that we continue to focus not only on our own development as leaders, 7:30am - 8:45am Tuesday Workshops 2:00 p.m. - 3:00 p.m. but in identifying and mentoring “Tomorrow’s Leaders”. In this interactive session, one of the industries most respected claims educators Sponsored Breakfast & Conference Registration will help you to do just that.

8:45am - 10:30am General Session 2:00pm - 3:00pm 10:15am - 11:05 am “A New Approach to an Old Problem” How to Navigate and Defend Team Life: Mission to Yours (and Your Employees) Success Identifying the Link between Statutory Compliance and Litigation: ST-30 Survey Analysis Pre-Existing Conditions and Understanding Current Case Law Stephen Yon, Chief Bureau of Employee Assistance & Ombudsman; David Rutherford, Froglogic Concepts, Former Navy Seal, Behavioral Linda Farrell, Esq., Boyd & Jenerette Training Specialist & Author Andrew Sabolic, Assistant Director for the Division of Workers’ Compensation Pearson, Bysczynski, Giaimo…oh my! Pre-existing conditions that are In this informative session, the Division will share how they are tracking injured employees satisfaction with the management of their What better exemplifies the importance of a flawless team approach than non-industrial. Degenerative conditions cannot be applied to major contributing medical treatment, explanation of their workers’ compensation benefits, receipt of indemnity payments, and overall communication by the a Navy Seal Operation. In this high energy presentation, former Seal cause. No more apportionment??? In this workshop, we will discuss the new Carrier and Third Party Administrator. Stephen and Andrew will demonstrate the link between a negative response in these areas and the David Rutherford, introduces us to 4 concepts (“Missions”) designed to legal landscape affecting the Employer/Carrier’s ability to defend prior injuries filing of a Petition for Benefits proving that “preferred claims practices” do make a difference. help forge your employees commitment toward functioning as a team to and pre-existing conditions along with strategies to employ. achieve the highest level of personal and professional success resulting in 11:05am - 11:30am superior service for your organization. 2:00pm - 3:00pm Sponsor Appreciation and Conference Door Prizes Question #2: “Return to Work Programs and What They Mean 10:30am - 11:00am Sponsored Break To You and Your Injured Employee 11:30am 11:00am - 12:00pm General Session Rick Swann, Jr. Hillsborough County Sheriff’s Office; Rob Bennett, Esq., Taking a Bite out of Crime “Your Employee” Bennett, Jacobs & Adams; Melanie Stanisic, Darden Restaurants; Adjournment Mitzi Robinson; Cynthia Ballenger Gary Richman, M.D., Orthopedic Center of Palm Beach County Bulli Ray Enterprises/Occupational Dog Bite Safety If you had the pleasure to participate in this very interactive workshop last year, Find out how to keep your employees safe in this fun and interactive you’ll recall that we only skimmed the surface with “Question #1”,so…by session, which includes our audience’s participation in simulating popular demand, we are giving this esteemed panel another chance to see if they confrontations and attacks by aggressive dogs encountered in your can get to “Question #3”. Fran Brown Scholarship Award & Sponsors employees work environment. Even if your business doesn’t present this The Fran Brown Memorial Scholarship Fund awards academic scholarships to graduating high school seniors of WCCP members risk, you are sure to learn valuable techniques to keep you and your family safe. who have solid records of academic and civic achievement and have been enrolled in a two or four year college or university. Scholarships are made possible through the generous support and financial contributions of WCCP members and sponsors.

Tuesday Workshops 1:00 p.m. - 2:00 p.m. Special recognition is given this year to the following firms for their generous contributions in support of the Fran Brown Meet the WCCP Board of Directors Scholarship Fund: 12:00pm - 1:00pm Sponsored Lunch

1:00pm - 2:00pm Lorie Dove/Chairperson “Plan, Prevent, Protect”… Commercial Risk Management, Inc. An Employer’s Guide to Potential Legal Pitfalls Barbi Feldman, Esq., Vecchio, Carrier, Feldman, & Johannessen; Melanie Stanisic/President Paul Westcott, Westcott Mediations Darden As a defense attorney with over fifteen years of practicing workers’ compensation and employment law, follow Barbi as she walks us through Jackie Hilston/Vice President some basic, yet common, areas of employment law that are a must know in order to protect your organization from “falling into the Pit”. The Zenith Insurance Company Mallory MacDougall Joseph Auz 1:00pm - 2:00pm Denice Ferencak/Secretary Traumatic Brain Injury: “From Trauma to Community” Walt Disney World Resort Kerry A. Maher, M.D., Brooks Rehabilitation

Join Dr. Maher in this comprehensive and interactive presentation that Tom Chasser/Treasurer demonstrates the effectiveness of early diagnosis and treatment of traumatic brain injuries and the most effective recovery continuum from acute Travelers Insurance Company trauma ICU to returning the injured employee back to the community. And the Fran Brown Victor Marrero/Director Seminole Tribe Scholarship

Winners are... Bob O’Halloran/Director Summit Consulting, LLC.

WCCP Association ~ P.O. Box 128, Dade City, FL 33526 tel www.wccp.org 800-642-7774 Wednesday, June 17, 2015

SCHEDULE OF EVENTS 7:30am - 8:30am Continental Breakfast

Winners are... Bob O’Halloran/Director Summit Consulting, LLC.

WCCP Association ~ P.O. Box 128, Dade City, FL 33526 tel www.wccp.org 800-642-7774 CONFERENCE EVENTS SPEAKER BIO’S SUNDAY, JUNE 14, 2015 Robert B. Bennett, Esq. is a graduate of the University of South Florida, cum laude, and Stetson University College of Law, cum laude. While at Stetson, he was a member of the Law Review. His entire legal career has been dedicated to the defense of insurance carriers and employers in workers’ compensation claims. He is a certified instructor through The Association of Workers’ Compensation Claims Professionals and the Florida Department of Insurance, has authored articles regarding workers’ compensation,

and has lectured about workers’ compensation and social security on many occasions. He is a member of The Florida Bar, Hillsborough County Bar Association and is also a “Slam Dunk” Chairman’s Welcome **Entertainment** member of the Workers’ Compensation Section of each bar association.

Reception for the Chairman’s Reception Linda Farrell, Esq. Since being admitted to the Florida Bar in 2002, Mrs. Farrell has practiced exclusively in the area of Workers’ Compensation Defense with the highly Belvedere Terrace /Lounge - Hyatt Regency regarded, statewide defense firm of Boyd & Jenerette, P.A. She became a partner with the firm in 2010 and was also appointed as the Practice Group Leader for Boyd & Guest of Honor, Pat Williams, co-founder of the Orlando Magic! provided by: jill’s cashbox Jenerette’ s Workers’ Compensation Department. Mrs. Farrell is AV rated by Martindale-Hubbell and was selected by Florida Super Lawyers in the “Rising Star” category in Sunday Evening, 6:00 - 7:30 pm 2011. She has also been featured in The Wall Street Journal as one of “Florida’s Top Young Attorneys” and as a “Legal Eagle” by 904 Magazine. She has an “excellent rating” with Avvo and has been named a “Most Honored Professional.” She was also selected two years in a row as one of Florida’s “Legal Elite” by Florida Trend Magazine in the

“Up and Coming” category (2007-2008). Mrs. Farrell was also proud to be named “Woman Lawyer of the Year” by the Jacksonville Women Lawyers Association is 2008. brought to you by: She is a Certified Instructor of Insurance Education by the State of Florida and lectures on a regular basis to clients and organizations such as the WCCP. And Sponsored by:

Barbi Feldman, Esq. Ms. Feldman graduated from Gonzaga University School of Law in Spokane, Washington in May 1999, and became licensed to practice law in Florida

in October 1999. As a law student, Ms. Feldman obtained a Rule 9 Limited License to Practice Law in Washington State in 1997, which enabled her to work as an attorney in Washington and gain significant experience in civil, criminal and administrative courts. She also clerked for a Superior Court Judge in Spokane County Washington, where she dealt with administrative appeals and all court proceedings. And... JCB brings the party with them, so enjoy great music, prizes, drinks, and appetizers, while connecting with old friends and new Ms. Feldman’s practice is comprised of insurance defense litigation, representing carriers in first party property claims, automobile negligence actions, products liability acquaintances! actions, workers compensation, and premises liability claims in the state circuit courts. She also represents clients in complex business and commercial litigation, construction litigation, and workers compensation defense. She has appeared in all levels of the state courts and is admitted to the Federal Bar of the Middle District of Florida. Ms. Feldman is a member of the Workers' Compensation Section of the Florida Bar, the Appellate Section of the Florida Bar, and the Labor & Employment Law Section of the Florida Bar. She is a member of the Florida Association for Defense Lawyers and is an active member in the legal and local community. KEEP MONDAY AFTERNOON OPEN TO ENJOY... Ms. Feldman is a certified instructor for continuing education credits for adjusters and nurse case managers by the Property & Casualty Claims Professional Association, SPONSORED VOLLEYBALL Workers’ Compensation Claims Professional Association, and the Department of Insurance. She is also a Supreme Court Certified Mediator for Civil, County, Appellate, A Party’s Not a Party... and Foreclosure actions. TOURNAMENT Without your favorite cocktails and munchies Entertainment provided by Heather. L. Hatch. Esq. is a partner in the West Palm Beach office of Eraclides, Gelman, Hall, Indek, Goodman & Waters, P.A. Ms. Hatch is a trial attorney practicing in One of Our Own, Rafael Zeno and the areas of civil litigation. A focal part of her practice involves the representation of employers, self-insured employers, and their insurance carriers in all aspects of workers’ When You Were Young Thanks to ... compensation claims and employment related matters in Florida. She represents a variety of employers throughout the state of Florida before administrative judges, circuit courts and Judges of Compensation Claims. 4:30pm - 7:30pm Ms. Hatch’s practice areas also include Medicare Compliance, 111 reporting issues, and MMSEA compliance in both workers’ compensation and liability claims. In the Meet us on the Cypress Courtyard, immediately following circuit civil arena, Ms. Hatch represents insurers and insureds in auto liability, residential property claims, commercial litigation and general liability claims. In addition to and litigation, Ms. Hatch offers workplace education and policy creation and implementation which aim at enhancing risk prevention, effective incident reporting and decreasing our Sponsor Appreciation Reception potential litigation that may stem from workplace or disability issues. Ms. Hatch is also a frequent lecturer throughout the state of Florida and other jurisdictions on workers’ compensation, Medicare Compliance, general liability and Employment related issues. Ms. Hatch is certified as an educator with the State of Florida. Brought to you by... Ms. Hatch received her Juris Doctor, cum laude, from the University of Florida in 2000 and a Bachelor of Arts, from Wittenberg University, Springfield, Ohio in 1997.

Ms. Hatch is licensed to practice law in Florida and Tennessee. She is a member of The Florida Bar and Tennessee Bar. She is also admitted in the U.S. District Courts of And the Northern, Middle, and Southern Districts of Florida; and U.S. Court of Appeals for the Eleventh Circuit. Her professional affiliations include The Florida Bar (Workers’ Compensation Section and Labor and Employment Sections), the American Bar Association (Workers’ Compensation and Labor and Employment Sections), The Palm For Making this Party Complete ! Beach County Bar Association (including serving on the Professionalism Committee and the Workers’ Compensation Committee), Florida Association of Women Lawyers and associate member of the Palm Beach Chapter of RIMS. Ms. Hatch is also active in several community organizations and local scholarship funds. Stick around for your chance to win a Nutribullet Morgan A. Indek, Esq. received his Bachelor’s degree from Florida Southern College in 1995 and his law degree from Barry University School of Law in 2002 where he was recognized with the Faculty Award at graduation. While in law school, Mr. Indek worked for CNA Insurance as a National Accounts lead underwriter in employee benefits. Mr. Indek has served as a litigation manager handling ERISA claims, including Short and Long Term Disability, AD&D, and Life Insurance litigation. Since 2002, rd Mr. Indek has been practicing in the area of workers’ compensation defense. He has handled more than 50 Merit Hearings, with trials before all of the judges in Orlando, 3 Annual Rising Star Award Daytona, Melbourne, Gainesville, Lakeland, Port St. Lucie, and Jacksonville Districts. Mr. Indek has successfully represented clients in several appeals to the First District Court of Appeals. He is a member of the Workers’ Compensation Section of the Florida Bar . Mr. Indek is a certified instructor in Workers' Compensation by the Florida Department of Financial Services.

Join us Monday Morning as we celebrate our Terry Kuhlwein, M.D. is a board-certified Family Physician with extensive practice experience in Emergency Medicine, Family Medicine and Occupational Medicine. His rd primary focus since moving to Florida from Ohio in 2000 has been clinical Occupational Medicine. Since 2010, he has been practicing at Mayo Clinic in Florida where he 3 Annual serves as the Medical Director of Occupational Medicine. The majority of his practice is dedicated to evaluating and treating patients with work related injuries and illnesses through Mayo Clinic’s Workers’ Compensation Specialty Program. Dr. Kuhlwein is also a volunteer physician at The Way Free Medical Clinic in Green Cove Springs, FL Rising Star Award Winner… as well as a volunteer firefighter/paramedic with Clay County Fire Rescue.

Kerry Maher, M.D. As Medical Director of Admissions, Dr. Maher oversees a team of 20 nurse liaisons and support personnel with the responsibility of ensuring admission Sponsor criteria is met for prospective patients for a 157-bed rehabilitation hospital, one of the largest institutions of its kind in the nation. Dr. Maher earned her medical degree from Returns…. the Medical College of Georgia. She is an Assistant Professor at the University of Florida, Shands Jacksonville and serves as the Physical Medicine and Rehabilitation Section Head at Baptist Beaches Medical Center. Dr. Maher is a National Board of Medical Examiners Diplomat and is board certified by the American Board of Physical Complete your Bingo Cards and turn them in at the registration desk for a chance to Medicine and Rehabilitation. Dr. Maher is a member of The American College of Physician Executives, Internal Brain Injury Association, Association of Academic Physiatrists, American College of Sports Medicine, The American Geriatrics Society, and the Jefferson County Medical Association. win a Lenovo 10.1” Tablet with Windows CONFERENCE EVENTS SPEAKER BIO’S SUNDAY, JUNE 14, 2015 Robert B. Bennett, Esq. is a graduate of the University of South Florida, cum laude, and Stetson University College of Law, cum laude. While at Stetson, he was a member of the Law Review. His entire legal career has been dedicated to the defense of insurance carriers and employers in workers’ compensation claims. He is a certified instructor through The Association of Workers’ Compensation Claims Professionals and the Florida Department of Insurance, has authored articles regarding workers’ compensation,

Barbi Feldman, Esq. Ms. Feldman graduated from Gonzaga University School of Law in Spokane, Washington in May 1999, and became licensed to practice law in Florida

Eugene Pettis, Esq. Eugene Pettis, a co-founder of Haliczer Pettis & Schwamm, focuses his practice in the areas of medical malpractice, personal injury, commercial litigation, Richard Swann, Jr. is the Captain/Director of the Risk Management and Facilities Management Bureau (RMB) with the Hillsborough County Sheriff’s Office (HCSO). professional liability and employment law. Mr. Pettis attended the University of Florida in Gainesville, FL, where he received a bachelor degree in political science in 1982 and Rick began his career with the HCSO as a correctional officer (Detention Deputy) in 1977. He transferred to Patrol in 1978 and worked in virtually every area of the Agency graduated from the University of Florida’s Levin College of Law in 1985. He co-founded Haliczer Pettis and Schwamm in 1996. Mr. Pettis, in June 2013, was sworn in as except for Crime Prevention/Community Outreach. In the late 90’s, he left full time law enforcement and went into the insurance industry, but has maintained his dual President of The Florida Bar, becoming the first African-American to serve in this position. His role at the helm of The Florida Bar, which governs nearly 100,000 attorneys, is certifications serving as a reserve officer. clear evidence of his impressive leadership abilities and his passion for giving back to his profession and his community. This position is a natural next step for Mr. Pettis, who was elected by his peers in 2005 to The Florida Bars Board of Governors. Just six years after graduating law school, he was appointed by Governor Lawton Chiles as the first In 2006, he returned to the HCSO to start the RMB by bringing our worker’s compensation program self-insured. Since 2006, RMB has assumed responsibility for a number African-American on the South Florida Water Management Districts governing board (1991-99), where he eventually served as vice-chairman. Mr. Pettis supports higher of additional employee health and wellness activities including overseeing our self insured health insurance and benefits programs, and the operation of the HCSO health and education, serving on the University of Florida Foundations board of directors for eight years and currently on the board of trustees at the University of Florida’s Levin College wellness clinic. of Law. Mr. Pettis has earned Martindale-Hubbells top AAV@ rating for his high professional and ethical standards. Throughout his career, he has earned numerous legal awards and accolades, including perennial selection by his peers for inclusion in The Best Lawyers in America in areas of medical malpractice and personal injury and employment Rick is a graduate of FDLE’s Senior Leadership Program #14. He has an MBA from Saint Leo University and a Graduate Certificate in insurance and claims law through the litigation, Florida Super Lawyers, the South Florida Legal Guide ATop Lawyers@ list and Florida Trends ALegal Elite@. In 2013, Mr. Pettis was recognized by the Best American Insurance Institute. He has held insurance licenses in several states, including Florida, and he holds several national certifications and professional designations. Lawyers in America as the Lawyer of the Year for Employment Law in his area. He was a 2007 inductee to the exclusive invitation only American College of Trial Lawyers and elected by his peers into the American Board of Trial Advocates (ABOTA). In January, 2013, he was recognized by his ABOTA Chapter as The Trial Lawyer of the Year in Ft. Paul Terlizzese, Esq. was admitted to The Florida Bar in 1988 and focuses his practice in workers' compensation defense, representing employers and carriers throughout Lauderdale, FL. In recognition of his commitment to community service, Mr. Pettis was recognized in 2012 by the Urban League of Broward County with the Margaret Roach the State. Mr. Terlizzese was formerly a Judge of Compensation Claims for Brevard, Indian River and Okeechobee Counties from 1999-2012. During his twelve year tenure Humanitarian Award. Mr. Pettis is admitted to The Florida Bar (1985). He is admitted to practice in all District Courts in Florida, including Southern District, Middle District he presided over tens of thousands of motions as well as several thousand workers' compensation trials and hearings. Mr. Terlizzese received a Bachelor of Arts Degree, and Northern District. Cum Laude from Florida Atlantic University in 1985 and a Juris Doctor Degree, Cum Laude from Stetson University College of Law in 1988.

Josiah Pritchard brings 25 years of experience in the health care industry from insurer, provider, and consumer perspectives. Currently an administrator at Mayo Clinic, he Carl Van, President & CEO of International Insurance Institute, Inc., graduated from California State University, Sacramento where he received his bachelor’s degree in works directly with national carriers, large self-insured employers, business coalitions, as well as health plans. Also, he also supports the design and delivery of Mayo’s employee INSURANCE. He has been in the insurance claims industry since 1980 and has held the positions of Claims Adjuster, Claims Supervisor, Claims Manager, Division Claims medical benefits and wellness programs for 60,000 employees in 3 geographic regions. He received his MHA from Penn State University and a BA from Dickinson College. In Manager and Regional Manager over Claims, Loss Control and Premium Audit. addition to serving on the Board of the Florida Association of Self Insurance, he is a Fellow for the Center for Health Value Innovation, a nonprofit enterprise designed to be a concept studio for innovation in health value design and President of the Penn State Alumni Group of Greater Jacksonville. Mr. Van has been an instructor for the Insurance Educational Association since 1988 teaching claims concepts, AIC, INS and IEA courses, and is the author of many technical and soft skill workshops offered through the IEA. He has set up 5 in-house claims training programs for various insurance companies throughout the nation, and has written Claude Revels is the Benefits Administration Director for JM Family Enterprises. Forbes magazine has JM Family No23 on its list of America’s Largest Private Companies in articles for Claims magazine, Claims Education magazine, Claims People magazine, The National Underwriter, and California Insurance Journal. the U.S. JM Family Enterprises, Inc. (JMFE) (www.jmfamily.com), headquartered in Deerfield Beach, Florida, is a recognized leader in the automotive industry. JMFE’s visionary business practices have enabled the company to capitalize on market trends and maintain a rapid rate of growth. JMFE was ranked by a survey in FORTUNE® Mr. Van has been a keynote speaker at claims conferences around the country, a trainer at an international U.S-Japanese executive training program, a guest speaker at th magazine as the 37th. Best Company to Work For in America. This marks JMFE’s 16 . consecutive year on the prestigious list. The company is based in Deerfield Beach, hundreds of claims association seminars, and selected as the opening presenter at some of the most prestigious claims conferences in the nation, including the Claims Florida, and has significant operations in Margate and Jacksonville, Florida; Mobile, Alabama; Commerce and Atlanta, Georgia; St. Louis, Missouri and Canada. There are Magazine ACE National Conference. approximately 4,000 associates within the organization. Mr. Van is the Dean of the School of Claims Performance, and serves as Regional Vice President of the Society of Insurance Trainers and Educators. He is owner and Claude is responsible for JM Family’s Workers’ Compensation, Short Term and Long Term Disability Programs, as well as FMLA Leave Administration. Claude is in his 30th publisher of Claims Education Magazine and board president of the Claims Education Conference. year with JM Family and has 34 years’ experience in the field of Workers' Compensation. He served as a Governor's appointee on Florida's Workers' Compensation Oversight Board in 1989-90 and again as a Governor's appointee on the 2000-2002 Workers' Compensation Oversight Board. He also served as a Governor’s appointee on the 2002-03 Phillip Walls, R.Ph. is a recognized healthcare executive in the Pharmacy, Healthcare Informatics and Workers’ Compensation arenas. He is a forward thinking leader who Governor’s Commission on Workers’ Compensation Reform. Claude was appointed by former Treasurer/CFO Tom Gallagher to the Florida Self Insurers Guaranty Association, has implemented ground-breaking clinical programs currently in use by the largest Workers Compensation carriers in the nation. In addition, Phil is a published author and th was reappointed by former CFO Alex Sink and reappointed by current CFO Atwater. Claude is currently serving his 12 year as Chairman of the Board of Directors. He also clinical pharmacist with over 25 years of experience. Phil joined myMatrixx in 2006 as Senior Vice President of Pharmacy Operations. Phil is responsible for directing the serves as a member of the Board of Governors of the Florida Workers’ Compensation Joint Underwriting Association appointed by Governor Crist and the Florida Cabinet, and development of pain management and medication protocols, building the systems to execute drug therapy reviews, and managing the operations of the myMatrixx mail reappointed by Gov Scott and the Florida Cabinet. Claude is a member of the Florida Workers’ Compensation Statewide Judicial Nominating Commission, and is active service pharmacy and the retail prescription adjudication program. By working closely with healthcare providers and patients, Phil develops innovative cost containment legislatively in all areas of Workers’ Compensation. strategies that help clients manage their drug expenses. He focuses on pain management since it is an area where patients may experience difficulties in being managed effectively. It is also an area where there are ample opportunities for effective changes to be implemented that will provide the best outcomes for patients and clients. Prior to Claude is a reviewer for the WCRI, Workers’ Compensation Research Institute, and serves on WCRI’s Comp Scope Committee for Florida. Additionally, Claude works with myMatrixx, Phil held leadership positions with several pharmacy benefits management and healthcare-related companies. Most recently, he was the Vice President of Clinical Associated Industries and the Business Coalition on matters impacting Florida’s Workers’ Compensation System. Affairs at Health Information Designs, Inc., a leading health technology firm that provides clinical support services. His responsibilities included development of new clinical pharmacy products and identification of new market opportunities. From 1997 to 2005, Phil served as Vice President of Pharmacy Services at Prescription Management Gary M. Richman, M.D. is Board Certified in both Pain Medicine and Anesthesiology. His area of expertise is treating pain of the neck, back, joints, and extremities using Services, Inc (PMSI). During his tenure there, Phil was responsible for over 300 employees, and increased the mail service pharmacy business by over 100%. His interventional pain management techniques. These include Cervical, Thoracic and Lumbar Epidural steroid injections, Cervical, Thoracic, and Lumbar Facet Injections, responsibilities included virtually all areas of operations including their mail service pharmacy, the clinical pharmacy program, specialty services and accounts receivable. Radiofrequency Lesioning (Rhizotomy), Peripheral Nerve Blocks, Trigger Point Injections, Discography, Spinal Cord Stimulator Trials, Stellate Ganglion Blocks, and Major Joint Injections Paul Westcott, Esq. graduated from Florida Southern College in 1985 with a Bachelor of Arts in Economics and Political Science. Paul then went onto graduate from Stetson University College of Law in 1988. He served as a member of the Stetson University Law Review. In 1997 Paul opened the Treasure Coast office for Hurley, After graduating from Hobart College and S.U.N.Y. at Buffalo School of Medicine, Dr. Richman completed residencies in both Internal Medicine / Pediatrics at S.U.N.Y at Rogner, Miller, Cox, Waranch & Westcott and is now a private Mediator with Westcott Mediations. Paul has been practicing in workers’ compensation defense for in excess Buffalo Affiliated Hospitals, as well as Anesthesiology at Thomas Jefferson University Hospital. In addition, he completed a Pediatric Anesthesia Fellowship at St. Christopher’s of twenty years. He has been board certified in workers’ compensation since 1999. Paul has had the privilege of speaking on a wide range of workers’ compensation related Children’s Hospital in Philadelphia, PA. He has practiced Pain Medicine and Anesthesiology in South Florida since 1995. topics.

Dr. Richman is an active member of the American Society of Anesthesiologists, Florida Society of Anesthesiologists, American Society of Interventional Pain Physicians, Florida Pat Williams is a basketball Hall-of-Famer, currently serving as co-founder and senior vice president of the NBA’s Orlando Magic. As one of America’s top motivational Society of Interventional Pain Physicians, International Spinal Injection Society, Florida Medical Association, and Society for Pediatric Anesthesiology. In addition, he sits on the speakers, he has addressed thousands of executives in organizations ranging from Fortune 500 companies and national associations to universities and nonprofits. Clients Board of Directors of the Florida Society of Anesthesiologists and is a Florida Delegate to the American Society of Anesthesiologists. include AllState, American Express, Cisco, Coca-Cola, Disney, Honeywell, IBM, ING, Lockheed Martin, Nike, PriceWaterhouseCoopers and Tyson Foods to name a few. Pat is also the author of over 85 books, his most recent title chronicling his successful battle with cancer, The Mission Is Remission. Mitzi Robinson Mitzi Robinson is the President of Bulli Ray Enterprises, the world’s leading Occupational Dog Bite Safety Company. Each year Mitzi Robinson is called upon by insurance companies, law firms, safety boards, and other organizations to provide consulting and behavioral insight with regard to specific dog bite incidents as well as the Since 1968, Pat has been in the NBA as general manager for teams in Chicago, Atlanta, Philadelphia—including the 1983 World Champion 76ers—and now the Orlando prevention of future attacks. Magic, which he co-founded in 1987 and helped lead to the NBA finals in 1995 and 2009. In 1996, Pat was named as one of the 50 most influential people in NBA history by Beckett’s, a national publication. In 2012, Pat received the John W. Bunn Lifetime Achievement Award from the Naismith Memorial Basketball Hall of Fame. Pat has been David Rutherford served honorably for 8 years in the Naval Special Warfare community as a SEAL student, Combat Paramedic, Operator and Instructor. He participated in an integral part of NBA history, including bringing the NBA to Orlando. He has traded Pete Maravich as well as traded for Julius Erving, Moses Malone, and Penny Hardaway. clandestine operations in South Asia, the Middle East, and in Operation Enduring Freedom in Afghanistan. Since leaving the Navy, David has continued his service as an He has won four NBA draft lotteries, including back-to-back winners in 1992 and 1993. He also drafted Charles Barkley, Shaquille O’Neal, Maurice Cheeks, Andrew Toney International Training and Security Specialist for the US Government and one of the country’s largest private security companies. He has inspired commandos around the globe and Darryl Dawkins. He signed Billy Cunningham, Chuck Daly, and Matt Guokas to their first professional coaching contracts. Nineteen of his former players have become to push themselves past all limitations to be the best they can possibly be. David has written three books and touched over 3 million people worldwide. NBA head coaches, nine have become college head coaches while seven have become assistant NBA coaches. Additionally, Pat served for seven years in the United States Army, spent seven years in the Philadelphia Phillies organization—two as a minor league catcher and five in the front office—and has also spent three years in the Minnesota Melanie Stanisic is the Manager, Risk Management for Darden Restaurants. Melanie is a Risk, Insurance & Claims Management professional with 19 years’ experience Twins organization. directing and managing complex corporate global programs. Proven experience in Vendor Management, Multi-lines Claims/Litigation Management, Budget/Cost Center Management, Loss Reserve Analysis, Project Management and Process Review Improvement. Her prior positions include Director of Claims at North American Risk Services Pat and his wife, Ruth, are the parents of 19 children, including 14 adopted from four nations, ranging in age from 26 to 40. For one year, 16 of his children were all teenagers and Senior Claims Manager with HD Supply, Inc. at the same time. Currently, Pat has 12 grandchildren and counting…with twins due in July. Pat and his family have been featured in Sports Illustrated, Readers Digest, Good Housekeeping, The Wall Street Journal, USA Today, and Focus on the Family as well as all of the major network and cable television news channels. SPEAKER BIO’S CONTINUED SPEAKER BIO’S CONTINUED

Pat Williams continued Pat was diagnosed in February of 2011 with Multiple Myeloma. After several rounds of chemo treatments, Pat received a bone marrow transplant where the doctors injected him with almost 5 million of his own stem cells. Pat’s recovery from the stem cell transplant has been remarkable and the doctors are extremely pleased. While Multiple Myeloma is incurable, the goal is to get the cancer into remission (Pat’s personal slogan has been “The Mission is Remission”); Pat’s doctors have told him that they are unable to detect any myeloma in his body. Pat has accepted positions on several boards for different cancer groups, including an appointment on the Board of Directors for the Multiple Myeloma Research Foundation. Pat spends many hours each week responding to emails and phone calls of others affected by cancer, offering hope and words of encouragement.

Pat teaches an adult Sunday school class at First Baptist Church of Orlando and hosts three weekly radio shows. In the last 15 years, he has completed 58 marathons—most recently, the 2011 Walt Disney World Marathon—and also climbed Mt. Rainier. He is a weightlifter, Civil War buff and serious baseball fan. Every winter he plays in Major League Fantasy Camps and has caught Hall of Famers Bob Feller, Bob Gibson, Fergie Jenkins, Rollie Fingers, Gaylord Perry, Phil Niekro, Tom Seaver and Goose Gossage.

Pat was raised in Wilmington, Delaware, earned his bachelor’s degree at Wake Forest University, and his master’s degree at Indiana University. He is a member of the Wake Forest Sports Hall of Fame after catching for the Deacon baseball team, including the 1962 Atlantic Coast Conference Championship team. He is also a member of six other hall of fames around the country.

Stephen Yon, career in state government spans over 33 years and began at the Division of Unemployment Compensation, where he actively worked with UC applicants and later supervised a team in the Fraud and Overpayment section. After working several years in the insurance industry, he returned to state government, and transferred to the Division of Workers’ Compensation where he has worked for seventeen years. As an Operations and Management Consultant in the Division’s former Bureau of Research and Education, he internally audited bureau processes and recommended process improvements, as well as analyzed data and worked with the industry to improve compliance with filing requirements. Steve also previously served as the Division’s team leader for the Sterling Assessment process, provided training on Total Quality Management and produced the Division’s newsletter. Approximately nine years ago he began auditing insurance companies with the Division’s Audit Team, and was the manager for two years. Steve is currently the Bureau Chief of the Bureau of Employee Assistance and Ombudsman, a position he has served in for the last four years. CONFERENCE SPONSORS

SPEAKER BIO’S CONTINUED CONFERENCE SPONSORS

CONFERENCE SPONSORS

NEW FOR 2015…. 12 HOURS OF APPROVED HR GENERAL CREDIT BY THE HR CERTIFICATION INSTITUTE

CLAIMS MANAGEMENT th & ANNUAL LEADERSHIP CONFERENCE 24Excel to Excellence Through Education

HYATT REGENCY COCONUT POINT ~ 5001 Coconut Rd ~ Bonita Springs, FL 34134

Featuring

14JUNE Pat Williams David Rutherford Co-Founder Orlando Former Navy Seal Magic Froglogic Concepts 17