Foundational and Instrumental Design Theory Galle, Per
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Dimensions of User Experience - from the Product Design Perspective Kerstin Bongard-Blanchy, Carole Bouchard
Dimensions of User Experience - from the Product Design Perspective Kerstin Bongard-Blanchy, Carole Bouchard To cite this version: Kerstin Bongard-Blanchy, Carole Bouchard. Dimensions of User Experience - from the Product Design Perspective. 2015. hal-01053931v2 HAL Id: hal-01053931 https://hal.archives-ouvertes.fr/hal-01053931v2 Preprint submitted on 12 Sep 2015 (v2), last revised 29 Oct 2015 (v3) HAL is a multi-disciplinary open access L’archive ouverte pluridisciplinaire HAL, est archive for the deposit and dissemination of sci- destinée au dépôt et à la diffusion de documents entific research documents, whether they are pub- scientifiques de niveau recherche, publiés ou non, lished or not. The documents may come from émanant des établissements d’enseignement et de teaching and research institutions in France or recherche français ou étrangers, des laboratoires abroad, or from public or private research centers. publics ou privés. Dimensions of User Experience – from the Product Design Perspective KERSTIN BONGARD-BLANCHY CAROLE BOUCHARD Arts et Métiers ParisTech Résumé : Le domaine UX a été étroitement lié au développement des logiciels. Les méthodes UX trouvent cependant de plus en plus d’applications dans le Design de Produits. Aujourd’hui le Designer Produit doit mettre en œuvre des compétences qui vont bien au-delà de la seule définition de l’apparence. L’objet de cet article est de mettre en lumière ces dimensions du design que les Designers Produit soucieux de concevoir dans le respect de l’UX ne sauraient ignorer. L’article apporte ainsi une vue globale sur les dimensions susceptibles d’impacter l’UX. L’identification des dimensions pertinentes puise à la fois dans les théories de la psychologie cognitive, dans les modèles d’interaction homme-machine, ainsi que dans les résultats de la recherche en design. -
Dimensions and Mechanisms of User Experience - from the Product Design Perspective Kerstin Bongard-Blanchy, Carole Bouchard
Dimensions and Mechanisms of User Experience - from the Product Design Perspective Kerstin Bongard-Blanchy, Carole Bouchard To cite this version: Kerstin Bongard-Blanchy, Carole Bouchard. Dimensions and Mechanisms of User Experience - from the Product Design Perspective. 2014. hal-01053931v1 HAL Id: hal-01053931 https://hal.archives-ouvertes.fr/hal-01053931v1 Preprint submitted on 11 Aug 2014 (v1), last revised 29 Oct 2015 (v3) HAL is a multi-disciplinary open access L’archive ouverte pluridisciplinaire HAL, est archive for the deposit and dissemination of sci- destinée au dépôt et à la diffusion de documents entific research documents, whether they are pub- scientifiques de niveau recherche, publiés ou non, lished or not. The documents may come from émanant des établissements d’enseignement et de teaching and research institutions in France or recherche français ou étrangers, des laboratoires abroad, or from public or private research centers. publics ou privés. Dimensions and Mechanisms of User Experience – from the Product Design Perspective KERSTIN BONGARD-BLANCHY CAROLE BOUCHARD Arts et Métiers ParisTech Résumé : Ce document propose un modèle de l’expérience de l’utilisateur qui s’appuie sur plusieurs théories de la psychologie cognitive comme le “Wirkkreis” de Uexkuell, de la recherche en design comme les théories du Design Emotionnel, et du monde IHM comme le “Process Schema”. Dans ce modèle on trouve les capteurs, la cognition et l’affect, et les réponses comme dimensions liées à l’utilisateur, les capteurs et les réponses du produit, ainsi que le contexte de l’utilisation et la temporalité de l’expérience. Ensemble, ces dimensions apportent une vue globale sur les mécanismes de l’expérience de l’utilisateur. -
DESIGN THINKING - a PARADIGM Laursen, Linda Nhu; Tollestrup, Christian Aalborg University, Denmark
21ST INTERNATIONAL CONFERENCE ON ENGINEERING DESIGN, ICED17 21-25 AUGUST 2017, THE UNIVERSITY OF BRITISH COLUMBIA, VANCOUVER, CANADA DESIGN THINKING - A PARADIGM Laursen, Linda Nhu; Tollestrup, Christian Aalborg University, Denmark Abstract Design thinking has received an increasing amount of attention in both practice and academia. Previous research has successfully pointed out design thinking is vaguely and diversely defined, presenting eight different discourses. Although design thinking has been viewed from different perspectives with diverse results, much current research use the terms of design thinking without clarification of the relation to one another; this creates confusion. With this paper we clarify design thinking. Through a review of key literature and a conceptual synthesis, we show design thinking is not merely a process or either of eight suggested discourses – but all of them. Thinking like a designer is a paradigm, which may materialize in various forms. It is a way of seeing and interacting with the world. It is a world-view. By categorising central themes from key literature, we add to the current discussion with a coherent conceptual framework of design thinking. A taxonomy of the design thinking paradigm, which provide clarity of levels, since there in current literature are no clear distinction between the fundamental paradigm, methods and practical tools and techniques of design thinking. Keywords: Design theory, Design methodology, Design methods Contact: Linda Nhu Laursen Aalborg University Department of Business and Management Denmark [email protected] Please cite this paper as: Surnames, Initials: Title of paper. In: Proceedings of the 21st International Conference on Engineering Design (ICED17), Vol. 2: Design Processes | Design Organisation and Management, Vancouver, Canada, 21.-25.08.2017. -
Designing Information Systems: a Pragmatic Account
Designing Information Systems Jonas Sjöström Designing Information Systems A Pragmatic Account Dissertation presented at Uppsala University to be publicly examined in Auditorium Minus, Gustavianum, Uppsala, Monday, October 25, 2010 at 13:15 for the degree of Doctor of Phi- losophy. The examination will be conducted in English. Abstract Sjöström, J. 2010. Designing Information Systems. A pragmatic account. 268 pp. Uppsala. ISBN 978-91-506-2149-5. Information technology (IT) plays an increasingly important role for individuals, organiza- tions, markets, and society as a whole. IT systems are artefacts (human made objects) de- signed for various purposes. Given the multiple-purpose characteristics of computers, such artefacts may, for example, support workflows, perform advanced calculations, support hu- man communication and socialization, enable delivery of services and digital products, facili- tate learning, or simply entertain. The diverging application areas for IT present a challenge to designers who, as a consequence, have to address increasingly divergent design situations. There have been numerous arguments suggesting that the IT artefact has been 'taken for granted', and needs to be understood and conceptualized better within information systems (IS) research. This thesis is based on the pragmatist notion that one important value of IT resides in its potential to support human collaboration. Such a belief has implications for the development of (1) knowledge aimed for action, change and improvement; (2) knowledge about actions, activities and practices; and (3) knowledge through action, experimentation and exploration. A view of the IT artefact is outlined, showing it as part of a social and techno- logical context. IT artefact design is explained in relation to the induction of social change. -
Design and Semantics of Form and Movement - Desform 2008 Movement - Desform Ofand Form Semantics and Design
Loe Feijs, Martina Hessler, Steven Kyfn, Bob Young Bob Kyfn, Steven Martina Hessler, Loe Feijs, Design and semantics form of and - DeSForM movement 2008 Loe Feijs, Martina Hessler, Steven Kyfn, Bob Young Design and semantics of form and movement DeSForM 2008 ©2008 Koninklijke Philips Electronics N.V. All rights reserved. Reproduction in whole or in part is prohibited without the prior written consent of the copyright owner. The information presented in this document does not form part of any quotation or contract, is believed to be accurate and reliable and may be changed without notice. No liability will be accepted by the publisher for any consequence of its use. Publication thereof does not convey nor imply any license under patent- or other industrial or intellectual property rights. ISBN: 978-90-809801-2-9 EH08.0374_DeSForM2008_Cover_Final.indd 1 2008-10-28 3:21:45 PM Acknowledgements Academic sponsors The editors would like to thank the sponsors Philips Design, Hochschule für Gestaltung Offenbach The academic sponsors of this event include the International Federation of Information am Main, Magistrat der Stadt Offenbach Wirtschaftsförderung, TechnologieTransferNetzwerk Hessen, Processing Working Group 14.3 (IFIP WG14.3), the Design Research Society (DRS). Hessen Design and German Design Council for their nancial support. Program committee Special thanks go to the members of the program committee: Prof. Lin-Lin Chen, Ph.D. (National Prof. Lin-Lin Chen Taiwan University of Science and Technology), Prof. Loe Feijs, Ph.D. (Technical University Eindhoven), Ph.D., National Taiwan University of Science and Technology, Taiwan Prof. Dr. Martina Heßler (HfG Offenbach), Prof. Steven Kyfn (Philips Design, Eindhoven), Prof. -
The Semantic Turn: a New Foundation for Design KLAUS KRIPPENDORFF (ROUTLEDGE, 2005) Review by Pelle Ehn, School of Arts and Communication, Malmö, Sweden
2007 | Volume I, Issue 1 | Pages 56–59 BOOK REVIEW The Semantic Turn: A New Foundation for Design KLAUS KRIPPENDORFF (ROUTLEDGE, 2005) Review by Pelle Ehn, School of Arts and Communication, Malmö, Sweden Simon in The Sciences of the Artificial from 1969. DESIGN IS MAKING SENSE OF THINGS His famous program suggested that a science of Design is in crisis. Bauhaus, Ulm, Scandinavian the design of the artificial should pose the problem Design, and Memphis, all the great schools of design of design in such a way that the fuzzy problems have lost their distinctiveness and momentum and of design could be transformed in ways such that have largely disappeared. Designers are busily methods of logic, mathematics, and statistics could creating marketable products with criteria of a be applied just as in the natural sciences, a kind of rapidly fading industrial era, helplessly floating in design engineering. Maybe we could talk about an a stream of technological changes or even worse analytical or logical turn of design away from an posing like futuristic intellectual fashion models. art-and-crafts orientation. Nevertheless, no matter how impressive a foundation for design, turning This is the staring point in The Semantic Turn: A designers into scientists and masters of formal new foundation for design by Klaus Krippendorff. representations has not proved to work in the long He suggests that design has to shift gears from a run. Fundamental ethical and aesthetic problems preoccupation with appearance and surfaces of remain, and the core of design practice seems tangible products to designing material and social to be absent. -
Design Thinking: Past, Present and Possible Futures 121
DESIGN THINKING: PAST, PRESENT AND POSSIBLE FUTURES 121 Design Thinking: Past, Present and Possible Futures Ulla Johansson-Sköldberg, Jill Woodilla and Mehves Çetinkaya This paper takes a critical look at the design thinking discourse, one that has different meanings depending on its context. Within the managerial realm, design thinking has been described as the best way to be creative and innovate, while within the design realm, design thinking may be partly ignored and taken for granted, despite a long history of academic development and debate. In the design area, we find five different discourses of ‘designerly thinking’, or ways to describe what designers do in practice, that have distinctly different epistemological roots. These different discourses do not stand in competition with each other but could be developed in parallel. We also observe that the management discourse has three distinct origins, but in general has a more superficial and popular character and is less academically anchored than the designerly one. Also, the management design thinking dis- course seldom refers to designerly thinking and thereby hinders cumulative knowledge con- struction. We suggest further research to link the discourses. Introduction independently of each other. This might be possible, but is hardly plausible. ‘ esign thinking’ is a concept used both in It is therefore easy for the temporarily inten- Dtheory and practice. In the management sive discourse to be dismissed as hype or a fad realm it is so closely related to practice that (Johansson & Woodilla, 2010), thereby imply- some researchers say that there is no theoreti- ing that design thinking is not an enduring cal body, a comment frequently heard at the concept to be used in academia or the manage- 2011 Cambridge Design Management Confer- ment world. -
The Semantic Debate in Design Theories Applied to Product Identity Creation
INTERNATIONAL CONFERENCE ON ENGINEERING DESIGN, ICED11 15 - 18 AUGUST 2011, TECHNICAL UNIVERSITY OF DENMARK THE SEMANTIC DEBATE IN DESIGN THEORIES APPLIED TO PRODUCT IDENTITY CREATION Grégoire Bonnemaire, Andre Liem Norwegian University of Science and Technology, Department of Product Design ABSTRACT The process of form giving is a complex topic for product designers and is inherently connected to the field of aesthetics. Fundamental questions need answers: are there absolute aesthetic principles that, if followed, can guarantee a “good form” and a successful product? What importance should user and market response be given? This highlights the debate on the extent to which the designer is entitled to be the only judge of a product’s aesthetics, as well as on how much other stakeholders (such as client companies, product users) have a say in the product’s meaning creation through its form. In the past century the modernist paradigm and its translation in functionalist principles for product design has prevailed. However this paradigm has been increasingly challenged in the beginning of this century with the emergence of human-centered design theories. In this article, we will attempt to give an overview of how this paradigm shift from positivist to constructivist philosophical worldviews has impacted design theories and form-giving principles. The purpose is to give young designers a basis for reflection on aesthetics and the creation of meaning and identity through form giving. Keywords: paradigm shift, design semantics, aesthetics, product identity, human-centered design, worldviews. 1. INTRODUCTION One of the most consensual statements we can make about today’s world is that it is increasingly globalized and open to exchange of communication and goods. -
How Do User Stories Inspire Design? a Study of Cultural Probes
University of Pennsylvania ScholarlyCommons Departmental Papers (ASC) Annenberg School for Communication 2017 How Do User Stories Inspire Design? A Study of Cultural Probes Ozge Merzali Celikoglu Sebnem Timur Ogut Klaus Krippendorff University of Pennsylvania, [email protected] Follow this and additional works at: https://repository.upenn.edu/asc_papers Part of the Communication Commons Recommended Citation Celikoglu, O. M., Ogut, S. T., & Krippendorff, K. (2017). How Do User Stories Inspire Design? A Study of Cultural Probes. Design Issues, 33 (2), 84-98. https://doi.org/10.1162/DESI_a_00441 Krippendorff, K., Celikoglu, O. M., & Ogut, S. T. (2017). How do user stories inspire design? A study of cultural probes. Design Issues, 33(2), 84-98. doi:10.1162/DESI_a_00441 This paper is posted at ScholarlyCommons. https://repository.upenn.edu/asc_papers/511 For more information, please contact [email protected]. How Do User Stories Inspire Design? A Study of Cultural Probes Disciplines Communication | Social and Behavioral Sciences Comments Krippendorff, K., Celikoglu, O. M., & Ogut, S. T. (2017). How do user stories inspire design? A study of cultural probes. Design Issues, 33(2), 84-98. doi:10.1162/DESI_a_00441 This journal article is available at ScholarlyCommons: https://repository.upenn.edu/asc_papers/511 How Do User Stories Inspire Design? A Study of Cultural Probes Ozge Merzali Celikoglu, Sebnem Timur Ogut, Klaus Krippendorff 1 Jane Fulton Suri, “Design Expression and Introduction Human Experience: Evolving Practice,” in User-centered design relies on methods that elicit, describe, and Design and Emotion: The Experience of interpret user experiences on the one hand and that provide room Everyday Things, ed. -
The Decentralization Turns in Design: an Exploration Through the Maker Movement
Massimo Menichinelli1,2 , Priscilla Ferronato3 1 RMIT University, Barcelona, 2Aalto University, Helsinki, 3University of Illinois, Urbana-Champaign [email protected] [email protected] The Decentralization Turns in Design: An Exploration Through the Maker Movement Abstract 1. Introduction This article recollects paradigms and turns in the Design The understanding of the evolution, revolutions, research and practice integrating several contributions general dynamics and changes in the history of science and elaborates a new proposal arguing that the current is a crucially strategic endeavor. In this sense, one of changes are not about a single shift from one center to the most influential contribution was elaborated by another, but rather the decentralization and distribution Kuhn [1], who theorized that science evolves through to several new centers becoming thus a system of revolutions based on paradigm shifts that move the Decentralization turns in Design. This system is focus from one center to a new one, transforming how structured with eight turns: Do It Yourself approaches science is done and understood and generating new eras to Design, Open Design, Network Science approach to in science. Besides epoch-making paradigms science Design, Distributed Manufacturing, Design and Locality, presents also turns, which are smaller-scale changes Design and Decolonization, Posthuman Design, Design, that take place more as parallel and overlapping [2, 3] Data, Software and Artificial Intelligence. These eight and can be considered a product of their own time. At turns are transforming design practice and research different levels, decentralization is a crucial element of along eight dimensions (meta, who, what, where, the history of science. -
The Semantic Turn: a New Foundation for Design KLAUS KRIPPENDORFF (ROUTLEDGE, 2005) Review by Pelle Ehn, School of Arts and Communication, Malmö, Sweden
2007 | Volume I, Issue 1 | Pages 56–59 BOOK REVIEW The Semantic Turn: A New Foundation for Design KLAUS KRIPPENDORFF (ROUTLEDGE, 2005) Review by Pelle Ehn, School of Arts and Communication, Malmö, Sweden Simon in The Sciences of the Artificial from 1969. DESIGN IS MAKING SENSE OF THINGS His famous program suggested that a science of Design is in crisis. Bauhaus, Ulm, Scandinavian the design of the artificial should pose the problem Design, and Memphis, all the great schools of design of design in such a way that the fuzzy problems have lost their distinctiveness and momentum and of design could be transformed in ways such that have largely disappeared. Designers are busily methods of logic, mathematics, and statistics could creating marketable products with criteria of a be applied just as in the natural sciences, a kind of rapidly fading industrial era, helplessly floating in design engineering. Maybe we could talk about an a stream of technological changes or even worse analytical or logical turn of design away from an posing like futuristic intellectual fashion models. art-and-crafts orientation. Nevertheless, no matter how impressive a foundation for design, turning This is the staring point in The Semantic Turn: A designers into scientists and masters of formal new foundation for design by Klaus Krippendorff. representations has not proved to work in the long He suggests that design has to shift gears from a run. Fundamental ethical and aesthetic problems preoccupation with appearance and surfaces of remain, and the core of design practice seems tangible products to designing material and social to be absent. -
Design Research and Domain Representation
Design Research Society DRS Digital Library DRS Biennial Conference Series DRS2008 - Undisciplined! Jul 16th, 12:00 AM Design Research and Domain Representation Frances Joseph Auckland University of Technology, New Zealand Follow this and additional works at: https://dl.designresearchsociety.org/drs-conference-papers Citation Joseph, F. (2008) Design Research and Domain Representation, in Durling, D., Rust, C., Chen, L., Ashton, P. and Friedman, K. (eds.), Undisciplined! - DRS International Conference 2008, 16-19 July, Sheffield, United Kingdom. https://dl.designresearchsociety.org/drs-conference-papers/drs2008/researchpapers/26 This Research Paper is brought to you for free and open access by the Conference Proceedings at DRS Digital Library. It has been accepted for inclusion in DRS Biennial Conference Series by an authorized administrator of DRS Digital Library. For more information, please contact [email protected]. Undisciplined! Proceedings of the Design Research Society Conference 2008. Sheffield, UK. July 2008 Design Research and Domain Representation Frances Joseph, Auckland University of Technology, New Zealand Abstract: While diverse theories about the nature of design research have been proposed, they are rarely considered in relation to one another across the broader disciplinary field. Discussions of design research paradigms have tended to use overarching binary models for understanding differing knowledge frameworks. This paper focuses on an analysis of theories of design research and the use of Web 3 and open content systems to explore the potential of building more relational modes of conceptual representation. The nature of this project is synthetic, building upon the work of other design theorists and researchers. A number of theoretical frameworks will be discussed and examples of the analysis and modelling of key concepts and information relationships, using concept mapping software, collaborative ontology building systems and semantic wiki technologies will be presented.