2019 ANNUAL REPORT
DELIVERING LIFE-CHANGING IMPACT STRONG, STABLE, AND SECURE
Mission Operation Homefront builds strong, stable, and secure military families so they can thrive — not simply struggle to get by — in the communities they have worked so hard to protect. Operation Homefront provides supportive programs and services to military families across the nation. Headquartered in San Antonio, Texas; Arlington, Virginia; and Nashville, Tennessee, Operation Homefront maintains offices in 22 locations that serve all 50 states. Core Values
Respect Others Do What’s Right Recognizing the multiplicative power inherent in a Our actions must always reflect the best interests of the diverse workforce, we place a priority on creating military families we seek to serve. a collaborative, trust-based working environment Perform With Excellence that values dignity, teamwork, and each individual’s Army Sgt. Michael Crouse Jr., his Our troops and their families work tirelessly to protect wife, Michelle, and their children, contribution to our collective mission. the freedoms we enjoy daily, and they deserve our very Penelope, Jaxon, and Greyson, put roots down in Helotes, Texas, thanks Gratitude best efforts to support them. To do so, we must stay to Operation Homefront's THCR As a conduit by which Americans are able to show their focused on our mission, be accountable, and strive to program and the A. James & Alice B. Clark Foundation. appreciation for all that our military community does exceed their expectations. on our behalf, we must reflect this appreciation and be grateful to all who help us accomplish our mission.
Vision IN THIS REPORT: DELIVERING life-changing impact To be the provider of choice for short-term critical assistance, long-term resiliency, and recurring support programs to military families. When an undiagnosed medical condition forced Army veteran Michael Crouse Jr. to medically retire after 15 years of service, he and his wife, Michelle, became You are really worried about their future. They had no place to live, a baby on the way, and changing our family’s two small children. Michelle even feared homelessness. But now the family is benefiting from three Operation Homefront programs. Hear more of their 2019 MILESTONES ACHIEVED lives for the better. story here. And even setting up our The Crouse family is just one of the families featured in this report who illustrate how your support is delivering life-changing impact. You will see how Critical Financial Transitional Homes on Back-to-School Brigade children for success you helped Operation Homefront expand our Transitional Housing programs, Assistance Housing-Villages the Homefront Provided over 375,000 because if we’re ensure that more than 2,900 financial assistance requests were fulfilled, and Fulfilled more than Supported nearly 600 Graduated our 575th backpacks full of school deliver a record-setting number of holiday meals to military families across 44,000 requests for military families by military family from the supplies to military successful we pass the country. financial assistance, providing more than program and provided children, saving families that on to them. and provided over $28M 5,300 months of over $85M in deeded over $45M in back-to- It is through the ongoing support of our partners, donors, and volunteers that in support to military residency, saving them home equity school expenses −michelle Crouse, we are able to do so, continuing to fulfill our mission to build strong, stable, families over $6M in rent and Military Spouse and secure military families. utility costs We celebrate the milestones reached in 2019 and look forward to the lifetime of impact that, with your help, we can bring to even more families in 2020.
2 3 2019-2020 BOARD Members Ed Delgado U.S. Army Col. Steven G. Mahon, retired OUR BOARD President & CEO, Five Star Institute Executive Vice President, General Counsel & Corporate Secretary, SAIC Rod Essig Bob McGowan And LEADERSHIP Music Agent, Creative Artists Agency U.S. Army Maj. Gen. Lee Baxter, retired (Chair) Airgas, retired President, Signal Mountain Associates, Inc. Mark Foster President, Martin Aviation and Lyon Air Museum Frank Paras Angelo Lombardi (Vice-Chair) Divisional Director, The Home Depot Since joining the Operation Homefront family in 2015, I have had the privilege President & Chief Operating Officer, Sentia Wellness Laura Fredricks U.S. Air Force Brig. Gen. John I. Pray, Jr., of working with an incredibly talented group of caring individuals who come to Founder & CEO, The Ask U.S. Air Force Brig. Gen. Linda Medler, retired retired work each day knowing they will, by working together for the benefit of others, we are delivering (Secretary) Robert Giannetta President & CEO, Operation Homefront make a real difference in the lives of those who have done so much for all of on our promise President & CEO, L.A. Medler & Associates, LLC CIO, Peraton us – America’s military families. I am extremely proud of all this amazing team Ken Slater Laurie Gallo Greg Ham Principal, Tremont Partners, LLC has done and continues to do to help this special and deserving group of our and making the (Treasurer) Partner, The MWS Group and 24 Entertainment fellow citizens overcome the financial challenges they face. life-changing U.S. Air Force Lt. Gen. Brian Arnold, retired U.S. Army Command Sgt. Maj. Anthony J. Williams, U.S. Air Force Col. Marty Hauser, retired retired Delivering life-changing programs in a meaningful way takes a total team effort. differences we seek. Steve Adkinson President, Otero Manager, Business Development, BAE Systems Naturally, we rely heavily on our partners, donors, and volunteers to help us Senior Vice President & Senior Advisor, Merrill Lynch (Combat Vehicles) provide Relief through our financial assistance and transitional housing −John I. Pray JR. Wealth Management JK Huey CEO, Huey Management Services U.S. Air Force Col. Tyrone “Woody” Woodyard, programs, Resiliency through our permanent housing and caregiver programs, Ulises Correa retired and Recurring Family Support through a variety of specialty programs designed Regional Vice President, Region 8 - South Central Division, Dianna Purvis Jaffin, Ph.D. Vice President, Communications, Rotary and Mission to help military families during financially stressful periods throughout the year. TX, Walmart Owner, Dianna Jaffin, LLC Systems, Sikorsky, a Lockheed Martin Company Each of our highly valued programs has had a significant impact since inception. I am proud to report our Critical Financial Assistance program has fulfilled more than 44,000 requests from military families, totaling over $28 million in financial As I begin my second year as Chairman, I am proud to report that 2019 was another incredible year for Operation aid; our Transitional Housing program has provided more than 5,300 months of Homefront. Our vital mission – to build strong, stable, and secure military families so they can thrive, not simply struggle rent-free temporary housing to nearly 600 families of wounded service members, to get by, in the communities they have worked so hard to protect – remains a unifying force that drives all of us to do our saving them over $6 million in rent and utility expenses; our Homes on the very best for those who protect the freedoms we, as Americans, enjoy daily. Homefront program has awarded mortgage-free homes to over 670 military families and provided well over $85 million in deeded value; our Back-to-School Using our core values — Do What’s Right, Gratitude, Perform With Excellence, and Respect Others — to guide our Brigade has delivered over 375,000 backpacks to military kids, saving families individual and collective efforts, our dedicated team of staff members and volunteers work together to deliver a wide range over $45 million in school supply expenses; and our Holiday Meals for Military of life-changing programs to those in need. This past year, our team fulfilled more than 2,900 requests from military families program has served over 475,000 individual family members. providing over $2.7 million in financial assistance; graduated 50 families from our permanent housing program providing them with mortgage-free homes with a deeded value of nearly $8 million; helped over 60 military families through our While these statistics clearly show we have done much for our military Transitional Housing program, saving them over $470,000 in rent and utility costs; distributed almost 44,000 backpacks to families, as an outcomes-based organization, we measure our true program military children; and provided almost 16,000 meals serving nearly 58,000 military family members. effectiveness by ensuring the families we serve feel we are helping them become stronger, more stable, and more secure. The stellar survey scores we Our constituent These impressive numbers were made possible by our ever-growing list of caring corporate, foundation, and individual donors. receive, often reaching a perfect 100%, clearly show we are delivering on our Like all associated with Operation Homefront, I am especially proud to be part of an organization in which 91% of expenditures promise and making the life-changing differences we seek. testimonials clearly go toward programs, and one that is consistently recognized by leading charity rating services. As I look to the future, I foresee the challenges facing military families growing, show the tremendous Looking ahead, we cannot rest on our laurels. I, along with all our board members, believe that providing the financial stability and I expect we will be asked to do more. I am completely confident that by impact we are having. our military families need, and so richly deserve, should continue to be recognized as a national priority – particularly during the working together, we will be there when our military families need us, as we critical initial phases of their journey to reintegrate back into their civilian communities. Our constituent testimonials clearly show have been since we were founded in 2002. −Lee BAXTER the tremendous impact we are having, but there is so much more that we still need to do as many military families find it difficult to ask for help even when they are struggling to make ends meet. We need to make all aware — the military families we seek With gratitude, to serve and the donors who bring our mission to life — that Operation Homefront is the “go-to” organization to resolve this national issue. A clear path lies ahead, and I am excited about where this amazing organization is headed in 2020 and beyond.
Sincerely, John I. Pray, Jr. President & Chief Executive Officer, Brig. Gen. USAF, retired Lee Baxter, Chair, Board of Directors, Maj. Gen. U.S. Army, retired
4 5 THE NEED 2019 RELIEF After 10 years in the Air Force as a surgical technician, Staff Sgt. Mariana McKenzie was diagnosed with rheumatoid arthritis and had to medically retire in 2012. PROGRAMS “It was like a complete bomb in our lives when that happened,” Mariana said. It was a relief “Because the Air Force, the military, was what defined me, and was my identity. when we heard that It was my career, it was everything for me.” Operation Homefront CRITICAL FINANCIAL ASSISTANCE (CFA) The same year Mariana was honorably discharged and the family moved into a house in San Antonio, Texas, her husband's contract job was not renewed. The was going to be With support of donors and partners such as The Home Depot Foundation, Wounded family started having trouble keeping up with bills. On top of paying the mortgage, able to help us… Warrior Project and the Bob & Dolores Hope Foundation, Operation Homefront was able to $2.7M their home needed new flooring to replace the hard, dusty concrete floor under fulfill more than 2,900 requests from military families, providing over $2.7 million in assistance. IN FINANCIAL their carpet, and funds to repair their backyard fence. it was like a huge Outcome: 98% of survey respondents agreed the financial assistance they received RELIEF A veteran resource office referred her to Operation Homefront’s Critical Financial weight lifted off our helped them feel stronger, more stable, and more secure. Assistance program. shoulders. TRANSITIONAL HOUSING-VILLAGES (TH-V) THE IMPACT Thanks to partners and supporters such as the A. James & Alice B. Clark Foundation, With the help of generous donors, Operation Homefront provided funds to The Home Depot Foundation and Veterans United Foundation, our Transitional −Staff Sgt. Mariana $470K pay the McKenzie family's mortgage, purchase new flooring, and build a Housing-Villages provided 343 months of residency to 214 family members, helping rent & utility fence. The children now play on the floors all the time and love to run in the McKenzie, Air Force them save $470,844. expenses saved backyard. The family is grateful for the support they received, knowing that Outcome: 100% of Village residents agreed when surveyed that their stay helped their lives would be much different had they not reached out. them feel stronger, more stable, and more secure. "The hardest part is that you need to admit that you need help,” Mariana said. "It was a relief when we heard that Operation Homefront was going to be able to Transitional Homes for Community Reintegration (THCR) help us… it was like a huge weight lifted off our shoulders.” Launched with the generous support of the A. James & Alice B. Clark Foundation and with support from other donors and partners, our Transitional Homes for Community $80K Reintegration program helped seven families save more than $80,000 in housing costs. IN housing Outcome: 100% of THCR residents agreed when surveyed that their stay helped Air Force Staff Sgt. Mariana costs Saved McKenzie and her husband, them feel stronger, more stable, and more secure. Trevor, were provided relief through Operation Homefront’s Critical RELIEF PROVIDED IN 2019 Financial Assistance program.
Program CFA THCR Villages RELIEF PROGRAMS
Critical Financial Assistance
Transitional Housing- Villages
Transitional Homes for Community Reintegration
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6 7 2019 RESILIENCY PROGRAMS
Homes on the Homefront (HOTH) Through the support of partners such as JPMorgan Chase, Mr. Cooper, U.S. Bank, Meritage Homes, and PulteGroup, Inc., Homes on the Homefront accepted 30 veteran $7.7M families into the program and graduated 50 families into mortgage-free homes, providing IN HOME EQUITY them with $7.7 million in home equity. PROVIDED Outcome: 100% of survey participants agreed Homes on the Homefront helped them feel stronger, more stable, and more secure.
Marine veterans Shandrika and Juval Shreves were accepted 50 into the Homes on the Homefront program and moved into their HOMEs Deeded home in Canton, Georgia, donated by Meritage Homes. to military families THE NEED When Marine veterans Shandrika and Juval Shreves told their oldest daughter, 30 Camya, they would be moving into a brand-new home outside of Atlanta, THIS is definitely families Georgia, thanks to Operation Homefront’s Homes on the Homefront program, a step up on giving she listed her most anticipated activities. There would be bike rides, sleepovers, our family the best accepted into her own room, and finally a permanent place to call home. the program “Our girls traveled with us while we were in the service,” Shandrika said. “We probably way of life. We moved five to six times since Camya was born. As soon as she would get stable, get to go to sleep
© Mapbox © OSM © 2020 Mapbox © OpenStreetMap © Mapbox © OSM she would have to move. She’ll finally have a stable environment. She’s so excited.” without suffering The deaths of Shandrika’s father and Juval’s grandmother made the couple and struggling and Homes on the Homefront Properties since 2012 realize how important it was to be near family. Both have relatives in the Atlanta area. They applied to the program because it seemed no matter how much contemplating. It’s they tried to save, their dream of owning a home remained out of reach. such a big deal. Hearts of Valor (HOV) THE IMPACT Thanks to partners such as The Boeing Company, our Hearts of Valor program assisted 3,933 On Nov. 7, 2019, Juval, Shandrika, Camya, and little Saniya moved into a caregivers nationwide through its network of support groups and online forums. Hearts of Valor, 3,933 −Shandrika Shreves, 1,933-square-foot, three-bedroom, two-bathroom, energy efficient home in Canton, open to all caregivers of post-9/11 wounded, injured, or ill service members, also hosted over caregivers Georgia, donated by Meritage Homes. They will receive financial counseling and Marine Corps 55 people at retreats that provide respite education and self-care. assisted learn how to prepare for homeownership. After graduating from the program, they veteran Outcome: 93% of program participants agreed Hearts of Valor helped them feel will be deeded the home, mortgage-free. stronger, more stable, and more secure. “Homeownership is something we always dreamed of having, and it’s so amazing to not only have a house but to have a brand-new home,” she said. “[Operation Homefront and its partners] have definitely given us a step up on giving our family the best way of life. We get to go to sleep without suffering and struggling and contemplating. It’s such a big deal. It just doesn’t feel real to me. I tell my husband ‘pinch me.’ This is really happening.” 8 9 THE NEED This is a great 2019 ReCURRING family The start of the school year always means stretching the budget for Troy opportunity for Farrell, active duty Air Force for 10 years, and his wife, Talia. Their oldest military families. support PROGRAMS child, Jayda, is in third grade, and their youngest, Jordan, just started kindergarten in fall 2019. With school supplies costing hundreds of dollars, Great supplies, the family tries to prepare. great information, BACK-TO-SCHOOL BRIGADe “I like to budget in a way where if I know something is coming up throughout love it all. We truly the year, I’ll buy a little thing here and there,” Talia said. “But some things appreciate it. This Thanks to the generosity of partners such as Dollar Tree and SAIC, our Back-to-School Brigade aren’t available through the year.” provided 43,866 military children with backpacks and the supplies needed to succeed in school. 43,866 is something we all Backpacks The 2019 school year brought something different for Talia and her family. Outcome: 91% of those surveyed agreed the Back-to-School Brigade program After her husband’s co-worker told them about Operation Homefront’s Back- benefit from, and it’s helped them feel stronger, more stable, and more secure. provided to-School Brigade, the Farrells signed up for the San Antonio, Texas, event. very, very necessary. Holiday Programs THE IMPACT Through our great partnerships with Cracker Barrel Old Country Store, Inc., Food Lion, Procter & Gamble, and others, our Holiday Meals for Military program 15,853 The Farrell family attended the event with friends. Talia, unsure what to expect, served 15,853 families — nearly 60,000 individual family members. In partnership with families said she was delighted by all the resources available, the fun activities, such −Talia FarrelL, Dollar Tree, Holiday Toy Drives distributed toys to over 1,000 military children. served MEALS as face painting, and of course, the great backpacks provided by generous Military Spouse Outcome: 96% of Holiday Meals for Military and Holiday Toy Drive survey respondents Operation Homefront supporters. agreed these programs helped them feel stronger, more stable, and more secure. Her kids loved their new gear, she said, and the family hopes the event will become a tradition for them, as long as it’s held where they are stationed. HOMEFRONT CELEBRATIONs “This is a great opportunity for military families,” Talia said. “Great supplies, Homefront Celebrations treated 332 military spouses to a special evening out with great information, love it all. We truly appreciate it. This is something we all dinner, prizes, entertainment, and peer support. Our Homefront Celebrations are 332 benefit from, and it’s very, very necessary.” made possible thanks to Southern New Hampshire University, Procter & Gamble, military Head & Shoulders, and other partners and donors. spouses Outcome: 93% of participants surveyed agreed Homefront Celebrations helped Talia Farrell (white headwrap), and them feel stronger, more stable, and more secure. celebrated her husband (to her left), brought their two kids, Jordan and Jayda, ® and met up with friends at the Military Child of the Year San Antonio, Texas, Back-To- School Brigade event. At our 11th annual Military Child of the Year® Awards Gala, Operation Homefront, along with presenting sponsor, United Technologies Corporation, and other partners such 7 as Booz Allen Hamilton, presented awards to seven recipients for their exceptional incredible leadership, volunteerism, civic engagement, and more. Navy: Elisabeth Lundgren military Innovation Award: Brandon Mammano Air Force: Benjamin Rawald CHILDREN Army: Elisabeth McCallum Polleys Coast Guard: Kylie McGuire Marine Corps: Jaxson Jordan National Guard: Campbell Miller honored Star-Spangled Babies® With help from CSX, Procter & Gamble, and other donors, our Star-Spangled Babies® program showered 925 military parents with support and essential baby items they 925 needed to welcome their newest family members. new parents Outcome: 96% of participants surveyed agreed Star-Spangled Babies® helped them CELEBRATED feel stronger, more stable, and more secure.
10 11 STORY FROM THE HOMEFRONT
OUR FAMILY After 15 years of service, Army Sgt. Michael Crouse Jr. and his wife, Michelle, worried about the future after Michael’s medical retirement. With two children, Penelope, 6, and Jaxon, 4, plus a baby on the way they wondered where they would live. But then the family was accepted into Operation Homefront’s Transitional Housing Village in San Antonio, and six months later, they were able to move into a home through the Transitional Homes for Community Reintegration (THCR) program, giving them more room for their growing family.
OUR CONNECTION Texas Village Manager DJ Purvis has worked at Operation Homefront since 2012. She understands the fears and stress military families face as they transition to civilian life. “When families arrive at the Village, they’re uncertain and anxious. I’ve actually seen the relief on their faces when Army Sgt. Michael Crouse Jr., his wife, they get their first look at the apartment. Michael and Michelle were no different. With two kids and Michelle in Michelle, and their children, Penelope, her third trimester of pregnancy, travel was difficult. They were exhausted after the long drive from Jacksonville, Jaxon, and Greyson, with Operation Homefront COO Bob Thomas at their Florida. Michelle was worried about not having supplies for baby Greyson.” Welcome to the Community ceremony in Helotes, Texas, as part of Operation DJ worked with an Operation Homefront caseworker, and the family received critical financial assistance for food Homefront's THCR program, and thanks to and baby items. the A. James & Alice B. Clark Foundation. “They thrived at the Transitional Housing Village. Penelope and Jaxon loved swimming in the pool. Through our support groups and events, Michelle formed bonds with other military spouses, and they remain friends. Knowing they wanted to put down roots in San Antonio, I told them about a house available here through our Transitional Homes for Community Reintegration program. I knew if they got into the program, it would prepare them for home life-changing impact ownership and help stabilize their family even more.” Jaxon Crouse loves closets. The 4-year-old let that tidbit be known The family moved into the THCR home in May. during his family’s “Welcome to the Community” ceremony as part of the Transitional Homes for Community Reintegration (THCR) program. Jaxon ran room to room exclaiming over the size and number of closets. OUR PARTNER For the little boy, the closets may have been the focus of the THCR home. But for his parents, Operation Homefront’s programs have provided them with stability OPERATION HOMEFRONT The A. James & Alice B. Clark Foundation's multi-year grant enabled Operation Homefront to launch the Transitional and security. Michael and Michelle Crouse told us they do not know where they IS providing relief where Homes for Community Reintegration program and provide transitional housing for families such as the Crouses. would be without Operation Homefront and its partners and donors. The $4.2 million grant, awarded in 2018, also allowed us to increase capacity in our Transitional Housing-Villages there isn’t any normally. “This is life changing for us. We’re extremely grateful and happy. We program. want to thank Operation Homefront and the A. James & Alice B. Clark “The A. James & Alice B. Clark Foundation is committed to ensuring our veterans and their families are prepared Foundation. This is an amazing opportunity for us. It’s not just about −SGT. Michael Crouse JR., for longterm success. We believe that Operation Homefront’s transitional housing programs deliver on that goal. writing a check. You are really changing our family’s lives for the better ARMY They provide military families with stable and secure communities in which to live and the financial and educational and even setting up our children for success, because if we’re successful, resources they need to succeed as they return to civilian life.” we pass that on to them. It’s very exciting and very touching to us. We –Mike Monroe, Director, Veterans’ Initiatives, A. James & Alice B. Clark Foundation can’t wait for everyone to see us in two or three years and see everything we accomplished. We won’t let you all down.”
12 13 Financial information, including audited financial statements and the Financial most recent IRS Form 990, is available at OperationHomefront.org Report 2019 Operation Homefront, Inc. Statement of Activities Operation Homefront, Inc. Statements of Financial Position for the Year Ending Dec. 31, 2019 Dec. 31, 2018, and 2019 (with summarized financial information for the year ending on December 31, 2018)
Without Donor With Donor Restriction Restriction 2019 Totals 2018 Totals Assets 2019 2018 Liabilities and Net Assets 2019 2018
Revenue, Support, and Other: Current Assets: Current Liabilities: Contributed houses $5,793,126 — $5,793,126 $6,093,888 Cash, operating $721,669 $1,728,211 Accounts payable $732,289 $684,788 Contributed goods, services, and facilities $21,698,588 — $21,698,588 $17,749,939 Cash, escrow funds $201,289 $70,283 Accrued expenses $744,802 $642,353 Contributions $14,910,241 $6,171,287 $21,081,528 $21,981,664 Cash, security deposits $45,500 $52,000 Accrued escrow accounts $363,789 $347,283 Special events, net expenses of $347,014 $226,652 — $226,652 $105,019 Debt $197,004 $34,806 Total Cash $968,458 $1,850,494 Investment earnings, net $41,187 — $41,187 $35,407 Total Liabilities $2,037,884 $1,709,230 Other revenues $86,988 — $86,988 $18,655 Investments, at fair value $1,987,932 $1,945,056 Pledges receivable $8,020,982 $6,225,354 Net Assets: Total Revenue, Support, and Other $42,756,782 $6,171,287 $48,928,069 $45,984,572 Contributed houses inventory $14,425,860 $16,637,864 Without donor restrictions Expenses: Contributed goods inventory $826,447 $2,239,231 Undesignated $2,320,972 $2,886,582 Program services $46,125,576 — $46,125,576 $44,206,493 Prepaid expenses $327,358 $406,989 Designated for THCR and transitional housing $362,243 $3,998,790 Management and general $1,939,232 — $1,939,232 $1,753,095 Other current assets $1,696 $1,665 Designated for permanent housing $13,842,855 $16,217,269 Fundraising $2,626,961 — $2,626,961 $2,309,947 Property and equipment, net $2,656,689 $1,343,815 Designated for Critical Financial Assistance $4,372,395 $4,902,892 Designated for field operations $107,786 $185,705 Total Expenses $50,691,769 — $50,691,769 $48,269,535 Total Assets $29,215,422 $30,650,468
Change in net assets ($7,934,987) $6,171,287 ($1,763,700) ($2,284,963) Total without donor restrictions $21,006,251 $28,191,238 Net assets released from restriction $750,000 ($750,000) — — With donor restrictions Net assets at beginning of year $28,191,238 $750,000 $28,941,238 $31,226,201 Time restrictions $6,171,287 $750,000
Total Net Assets $27,177,538 $28,941,238 Net Assets at End of Year $21,006,251 $6,171,287 $27,177,538 $28,941,238
Total Liabilities and Net Assets $29,215,422 $30,650,468
Other Revenue Management Transitional Housing Hearts of Valor 4% Membership and General 5% 1% Corporations and Fundraising 4% 9% 5% Critical Assistance 18%
Individual Giving 10% 91% of our expenditures go directly to programs totaling $46,125,576
In-Kind Noncash Program Homes on Field Foundations Contributions Services the Homefront Operations 21% 56% 91% 24% 52% PROGRAM We rely on the generosity of individuals, corporations SUPPORT and foundations. We receive no federal funding. EXPENSES EFFICIENCY METRIC 14 15 $85M our impact Since 3 TRANSITIONAL $65M most requested TYPE OF assistance HOUSING-VILLAGES program inception $45M in Gaithersburg, Maryland; San Diego, California; and 21% 19% 12% San Antonio, Texas $25M
2012 2013 2014 2015 2016 2017 2018 2019 Rent/Mortgage Utilities Food/Groceries 595 DEEDED over $85M in Home EQUITY families housed 678
military families Defrayed over accepted into our permanent housing program $28,000,000 5,381 MONTHS $94,000 in of rent-free housing for military families mortgage costs in relief provided to military families DEFRAYED RENT AND UTILITY COSTS $.5M $1.3M $2.4M $3.7M $4.7M $6.2M 584 HOMES Fulfilled DEEDED 44,071 requests to military families, mortgage-free 7 families housed from military families for financial assistance 2009 2011 2013 2015 2017 2019
CFA:SINCE 2011 TH-V:SINCE 2008 HOTH:SINCE 2012 THCR:SINCE 2018 CRITICAL TRANSITIONAL HOMES ON Transitional Homes FINANCIAL assistance HOUSING-VILLAGES THE HOMEFRONT for Community Reintegration
Distributed 390,599 backpacks filled Served 112,199 military families through our Honored 8,634 military spouses Helped 3,933 Hearts of Celebrated and supported with supplies to military children through our Holiday Meals For Military and Holiday Toy at Homefront Celebrations, Valor caregivers through 18,243 new and expectant Back-to-School Brigade, saving families Drive programs, impacting 476,801 military and awarded 26 attendees with 70 support groups across parents through the Star- ® $45M in expenses family members academic scholarships the country Spangled Babies program BTSB HOLIDAY PROGRAMS HFC HoV SSB 16 17 Donors are listed by recognition category based on cash and in-kind donations REGIONAL 4-Star Partner Airgas Operation 9 Pin Carl DiNicola received in 2019, not inclusive of pledges or cumulative gifts. For complete list $15,000-$24,999 Alacrity Renovation Servies Dollar General Corporation of donors, visit OperationHomefront.org American Honda Financial Steve Duffy 57th Assault Helicopter Company America's Charities Duke Cannon Supply Co. Alliance Laser Sales Andersen Windows, Inc. Art J. Duncan TOP DONORS Boston Beer Company Gary Auman E.C. Wareheim Foundation Choice Hotels International Fernando H. Austin Eastern Athletic Clubs, LLC Foundation Avis Budget Car David A. Eitman Community Foundation of Sarasota Nickalene Badalamenti-Kalas Anna England National 3-Star Partner National 1-Star Partner County Allen Baler Enterprise Holdings Foundation $100,000–$249,999 $25,000–$49,999 DDG Virginia Engineering ChairMan's Circle Bank of America Charitable Foundation Daniel C. Feldt Drive For Water Airgas, Inc. Beaumont Products Barclay Brand Corporation FINRA $1,000,000 or More Duke Energy Foundation Auction.com Bob's Discount Furniture, LLC Lee Baxter Fort Myer Thrift Shop ELKAY Manufacturing Company Choice Hotels California Community Foundation Joe Behrends Mark R. Foster Epic Driven Brands, Inc. Costco Wholesale Bike Bistro Four Points Technology Facebook Food Lion Disabled American Veterans Blue Beacon International, Inc. Stephen L. Fox Five Brothers Asset Management GNC Live Well Foundation Charitable Service Trust Bluewater Movements, Inc. Laurene Gallo Boris Gregg Johnstone Supply Discover Financial Services Frank R. Bollinger Rebecca Gaples Group Five Kahlert Foundation DRS Technologies Boppy Company, LLC Robert Giannetta Harris Teeter MFA Oil Company Employees Charity Organization of Gregory Bostian Goldman Sachs Infinity Systems Engineering, LLC Netragard Northrop Grumman (ECHO) Boulder City Beer Fest Renee Granger Joel M Brown IRA Beneficiary Trust Oak Foundation Era Helicopters, LLC Briggs and Morgan, P.A. William Graves La Quinta by Wyndham PulteGroup, Inc. Fiserv Solutions, LLC Bright Funds Foundation Greater San Diego Association of Microsoft The Slater Foundation Jeffrey Frieden Harry C. Brown Realtors New York Giants Southern New Hampshire University Google Adwords Janie Busbee Carol Hall Patriot Contractors Equipment Sales SpartanNash Foundation Group & Pension Administrators, Inc. California Resources Corporation Richard Hart & Supply, LLC The Coca-Cola Foundation Ruth Harvey Capitol Federal Foundation Paul Hayes PNC Foundation United Technologies Corporation Kiinde CBE Group HD Supply Facilities Maintenance Positive Adventures Kryptonite Products, Inc. CCMC - Providence Group, Inc. National 2-Star Partner Cheryl and John I. Pray, Jr. Lockheed Martin Aeronautics Company CDW Direct, LLC Heavy Equipment Colleges of America Raytheon Company $50,000–$99,999 MA Military Support Foundation Challenge Foundation Hildenbrand Family Foundation Red Rock Golf Classic 3M MAM Ellen Chatterjee HMB Law Group, LLC Round It Up America American Airlines, Inc. MBooth & Associates LLC Chevron Matching Employee Fund Seth Hollander Southern Glazers Wine and Spirits America's Best Local Charities Michelle Mauzy Chihuly Garden & Glass Erle G. Holm Charitable Foundation, Inc. Back 2 School Illinois Micro Matic USA, Inc. Christian Fellowship Church, Inc. Holman Automotive Group, Inc. The Cotswold Foundation BAE Systems Matching Gifts Program MillerCoors Clarion Hotel Howard Energy Partners, LLC The William J. Martin Foundation, Inc. Beam Suntory Motorola Solutions Foundation Isaac Cohen David W. Hoy President’s Circle Triumph Group Charitable Foundation Booz Allen Hamilton Navy Federal Credit Union Combat Veterans Motorcycle J.K. Huey $500,000–$999,999 United Way BW Gas & Convenience Holdings, LLC Network for Good Association - Tennessee Steel Hutchinson USAA Charlotte Pipe and Foundry Company NuStar Foundation Commonwealth of Pennsylvania Jerry L. Hyrkas Michael C. Whitwell Chevrolet (General Motors, LLC) Origami Owl Remittance Advice inFaith Community Foundation Rick Hendrick Rod Womer Delta Children's Products PGA TOUR Charities, Inc. Community Association Institute CAI Intuit Financial Freedom Foundation Feld Entertainment, Inc. Pillsbury TN Chapter Jack Buncher Foundation National 4-Star Partner Guill Family Foundation Regal Foundation REGIONAL 3-Star Partner Community Foundation of South Jason's Deli Legendary Field Exhibitions, LLC Royal Oaks Country Club American Georgia $250,000–$499,999 Jaxon Engineering Lockheed Martin Mission Systems & Turkey Shoot Out $5,000-$14,999 Constellation Brands, Inc. John Hamachek Charitable Fund Training Safeway Foundation ACHE South John Corrado Johnstone Supply #304 Rushmore Loan Management Bob Sasser Ackerman Foundation Inc. CVS Health, Inc. Johnstone Supply #5 Services LLC Kiaran Snyder Acuity, Inc. Linda Dauphin Johnstone Supply of Woburn SAIC Toys for Tots Steven Adkinson Don Davis Junior League of Houston San Antonio Shoes, Inc. Veterans United Foundation Advance Auto Parts Donna E. Deeley Jeffrey Kalicka The Denver Foundation - Lewis Walmart #2828 Advantage Military Dekelboum Famly Foundation, Inc. Peter Kandaris Myers, Jr. Caregivers Fund Wrangler (Kontoor Brands) Aegon Transamerica Foundation Dennis & Phyllis Washington Foundation Glyn King Fred Meyer and the Kroger Zero Adam Yenser AFCEA - Alamo Chapter - W2MF Fund Des Plaines Valley Memorial Post No. Francis Labriola Hunger / Zero Waste Foundation Zander Insurance Group Air Force Chaplain Corps 6863 VFW Raymond R. Lafrey
18 19 ADP Foundation Stephen Barasch Bruce Braud Airborne Parkway Storage Ryan Bare Mark M. Brendle Alaska Airlines Employee Giving Cynthia B. Barger Brent Scarborough & Company Susan K. Allen James Barnett Daniel Brestle TOP DONORS James B. Allison Dax Barnhart Brick & Beam Tavern Alsco Terrence J. Barno Briggs Equipment - Tampa Catherine T. Oakes The Foundation for the Promotion of Andrew E. Alsleben F S. Baron Scott Brinkley Old Guard of the City of New York Individual Opportunity Altria Group Distribution Co Julie Barry Bristol-Myers Squibb - Employee Orange County Society of American The Immanuel Charitable Foundation Amazon Smile Sharon Z. Barry Giving Program Las Vegas Sands Corp Military Engineers The Kim and Harold Louie Family American Furniture Warehouse Barton Malow Company Foundation R. Steven Brooks Douglas Lee ORIX Foundation Foundation American Legion Auxiliary Department Imogene Bass Mathew Brown Leslie Peter Foundation Pacific Heating and Cooling The Kinnett Family Trust of Texas Koreen Bassham Rhonda Brown Dennis & Linda Leuthauser Craig Pauly The Meadows Foundation American Legion Auxiliary Unit 241 Bay Industries, Inc. Robert Brown Nathan S. Levy Thomas F. Pearson The Morrison & Foerster Foundation American Legion Auxiliary Unit 33 BCI Acrylic Bath Systems Scott L. Brown Barbara Lewey Peraton The Pittsburgh Foundation American Legion Auxiliary Unit 347 Beach Realty & Construction Seana Brown LexaPure, LLC Virginia Perry Thunderbird Charities American Legion Auxiliary Unit 35 Bryan Beardsley Wallace G. Brownson Liberty Mutual Pharmavite, LLC TisBest Philanthropy American Legion Auxiliary Unit 72 Beauty 21 Cosmetics, Inc. Susan Bruch Brian S. Lichter Physical Chiropractic of Tampa Bay Toast to Our Troops of Newburyport American Legion Auxilliary Unit 8 Jonathan Beebe Larry Brudi Lincoln Military Housing Pittsburgh Pirates Toyota Motor Manufacturing American Legion Post 5 Richard J. Beers Denny Bryant Angelo Lombardi David Poile Troy and Heather Hawks Fund American Legion Post 521 Aaron Beissler Gail Bryant Laura Louis Stephen Poore Jane Tschudy American Legion Riders Chapter 54 Christopher L. Bell Kim Buike Mabel B Fischer Grant Foundation Project Linus UnitedHealth Group Employee Giving American Pacific Mortgage Corp Robert Bell Edward Burchianti Steven Mahon Public Trust Advisors Campaign American Red Cross Texas Gulf Karen Bellezza Charles H. Burgess Fred W. Mason Ira Riklis Urban Sitter Coast Region David L. BeMiller James Burke Massachusetts Elks Association, Inc. Nick Runnebohm Van Gilder Family Foundation Ameriprise Financial Leora Benami Glenn Burtch Richard Masson San Francisco 49ers Richard Verry Nancy Andersen Benevis LLC Marketing Bruce Bush Maverick Capital Foundation Saraventure Foundation Vietnam Veterans of America, Laurie Anderson Carol L. Bentz Paul E. Bussan Gregory McGee Mark Schupack Chapter #337 Frank Angileri Nancy Benz C. R. Applegate School McGuire Woods Scott, Murphy & Daniel Volkswagen Group of America Aon Foundation Donald S. Berlin Caesars Enterprise Services, LLC Linda Medler Seaboard Foods, LLC W. Bradley Electric, Inc. APO3, LLC- 21FSQ, LLC Pete Berru Cagney's Restaurant Merchant Bank ServiceLink Alan Ward ARMA Northern New Jersey Chapter Calvin Betz Calabash Covenant Presbyterian MidAtlanticBroadband Sesame Workshop Washington REIT Earl Armstrong Binkeez for Comfort Church Middletown Square Associates Sirely Shaldjian Wawa, Inc. Brian A. Arnold Andrew Bittinger Jody Calcagno Mom Group Stephen J. Shevlin Rachel Wells Robert Arnold Fredda Black G. Ann Campbell Money Management International Margaret Siirila Wells Fargo Bank ASE Group Blistex, Inc. Capella University Jon Monter Simonton Windows Peter Werner Ashe Consultants Mark I. Block Bernard Caplan Moody Family Giving Trust Randall Smith Barbara L. Whitcraft Ashley Furniture Industries, Inc. Andrea Blodgett Chris M. Caratan Sascha Mornell Terry Smith Beth V. Wight Aspen Grove Solutions David Blomberg Carlton Staffing Morningstar of Greenbrier Solomon Family Foundation William & Martha Ford Fund Russell Atha BlueCross BlueShield of Alabama David Carpenter Multi-Bank Securities, Inc. Southern California Chapter of the ERA William Grant & Sons, Inc. Mikel Atkins Bob Richards Nissan Keith Carpenter Murphy Goode Winery- Jackson SRC, Inc. Daniel B. Wilson Joseph Avignone Dolores Bobersky Lucinda Carpenter Family Wines St Lucy Catholic Church Wyndham Hotels & Resorts, Inc. Michael Ayers Dave Bockorny R R M Carpenter Gayle Musser Mary A. Sternberg YourCause, LLC BAE Systems-Electronic Systems Stacey A. Boehring Stephanie C. Carpenter NAC International Inc. Strategic FCU Z & Z Supply Co, Inc. Rachael R. Bagenstose Bogart Associates Carrington Holding Company, LLC Nashville Predators Foundation Anne Stratton Darrel E. Bailey Jamie Boggs Martha A. Carroll National Charity League - Colorado David H. Suggs REGIONAL 2-Star Partner Jason A. Bailey George Bourassa Bob Caruso Foothills Chapter SWBC Foundation Stephen Bailey Boutiki Gift Shop Keith Casey $1,000-$4,999 NCI, Inc. Philipp Taussky William Baker Timothy J. Boyce Mary Ann Cathcart James Nettles TEGNA Foundation A. Marshall Hospitality Balfour Beatty Communities-Fort Carson David Boyd Rip Cathcart Neupert Family Foundation The Almira Family Foundation Abbott Laboratories - Employee Giving James H. Ball Elbert Boyd CauseCast Foundation Nike The Armstrong Family Foundation Campaign Fred Bandini Rebecca L. Boyd Central Alabama Community Noblis The Boeing Company Aberdeen Proving Grounds Glenn Bange Cindy Boykin Foundation Northern Trust Company The Boeing Company-EGC and Gift Pamela L. Abraham Bank of America Robert Bradshaw Central Bucks Rotary Foundation Northrop Grumman Corp Match Program ADC MARKETING TEN-X Bank of America - Matching Gifts George Brandt Central Hudson Gas & Electric Karla Nugent The Carrying On Project-South Sam Adkins Program Robert Bratton Corporation Central Distribution
20 21 First United Methodist Church Google, Inc. Garth S. Herbert Richardson, TX Google, Inc. - Matching Gifts Program Mark Herzberg Fischer Quarry & Hauling, LLC Debra Gordon John M. Hester William D. Fisher Sharon M. Gorick Hickam Officers' Spouses' Club TOP DONORS Robyn Fivush Andrew W. Gotelli Hidden Trails Community Association Jennifer C. Flaherty David Gottler High Point Global Arlene Corliss John P. Dufilho Patrick Flanagan Kathryn Graber HighPoint Digital, LLC Cornerstone Church Margaret Dunham Flat Creek Country Club John A. Grabow Patrick Hinchey Ulises M. Correa Duppler Family Fund FLEETCOR Albert J. Gravellese Ralph W. Hinds Central Market Marla Coughtry Lois Dyk Tom Fogle Molly Gray HIT Training Kenneth Chang Merle D. Countryman Eakin Partners, LLC Kevin Ford Greater Houston Community Foundation Stephen J. Hixson Charities Aid Foundation of James R. Craddock Gina Earle Phillip M. Foreman Greater Milwakee Foundation Russell Hoffman America (Cybergrants) CraftWorks Foundation East Foundation Fort Benning Community Spouses Club Great-West Life & Annuity Insurance Cheryl Holderbaugh Charles Schwab Foundation Kathleen Cronin Eastern Michigan Industries Fort Bragg Federal Credit Union Company Patrick Holeva Charlotte Children's Classic Mark Cronin Bryant Eaton Fort Campbell Spouses Club Naama Green William Holland Foundation Jeff Croy Victoria Eichhorn Fort Lee Area Spouses Club Norman Green Brenda Holmes Kyle Chenet William Crudup Bruce Elder Fort Polk Spouses Club Greenbriar Oceanaire Men's Club James Horowitz Robert B. Chernin CSC Stephen Elliott Fortney & Scott, LLC Greenburg Traurig Marie Elise Howard Chick-fil-A CTU, Inc. Gregory Ellis Laura Fredricks Melissa Gregg Cameron B. Hufford Chisick Family Foundation CVS James Ellis Jeff Freedman Rex O. Grey Rachel Hughes Choice Hotels Owners Council D.R. Horton, Inc. Seth M. Ellison David Frenkel Cathleen Griffin Hurlburt Spouses Club Jason Christiano Garry Davis Ellsworth Corporation Richard Friedman Patricia Griffin William R. Hutaff CHRISTUS Health- Houston Jacque Davis Robert Emrick John Fritch Valrie A. Griffith IBM Employee Giving Campaign Church of The Valley Fundamental Michael Davis England Logistics, Inc. (Main Account) Elizabeth Frost Grimaldi Foundation Insco Distributing Independent Brethren Church Nancy B. Davis Paul Englehart Jim Frost Guaranteed Rate Insurance Recovery Group, Inc. Andrew R. Cichocki Dawn Busters Kiwanis Club Linda S. Englund Ft. Meade Enlisted Spouses Club Gwinnett Stripers Intel Corporation Cider Corps Pete De Jong Nancy Enriquez Haydn W. Fusia John Gyulai Intel Volunteer Involved Matching Cincinnati Incorporated Charitable Michael B. Deihl Entergy Louisiana, LLC Roger Garlick James Hagy Grant Program Foundation Elizabeth Dell Episcopal Church of the Epiphany Keith Garmyn Dorothy Hahn Philip Intihar Cisco Systems, Inc. Dell Employee Engagement Fund John A. Ernster Paul Garrett Yvonne Haley Iron Skulls Motorcycle Association City National Bank (Yourcause) Jill Eskin-Smith Garvey Transportation Marianne Hall Islanders Children's Foundation Kelly Clague Dell Giving Estee Lauder Comapanies, Inc. Joseph Gassib Chris Halling J.W. Pepper & Son, Inc. Christian O. Clark Mark M. Dellamonica David A. Evans John Gaston James B. Hamilton Mike Jack David Clark Dianna Delmar Julie A. Evans GE Foundation Matching Gifts Program H C Hansen JDog Foundation Michael M. Clark Delmar Brewing Company, LLC Evans-Cockerline Foundation Genentech Mark Hansen Bruce Jennings Clarksville Regional Airport John Denison Everett Aquasox Michael L. Gentry Lee Hardeman JJ Gumberg Co. Lisa Clawson Robert Dennis Steven Ewalt Ronald Gentzler Michael J. Harding Sheldon P. Johnson John L. Clay Gerald DeNotto Exelon Matching Gifts Program Neil Gershon Harleysville JC Corp Thomas Johnson Sara L. Clay Jaquelyn Dercole John A. Fair Phil Giangiulio Harman Investment, LLC Johnson and Johnson- Matching Robert Clendineng David DeRousse Fallon Ambulance Service James F. Gibbons Harmon Golf & Fitness Club Gifts Program CloudGen, LLC Nancy Dianis Fallon Service, Inc. Gift A Future International, Inc. Michael Harris John D. Johnston Edward Coach Vivian Dietrich Douglas M. Faris Michael Giggey Gail M. Hartjen Johnstone Supply of Atlanta Isaac Cohen Gary Dillard John G. Farrell Emily K. Gilbert Kim Hasili Johnstone Supply Paducah Group Comfort Masters Company Robert J. Dineen Carlyle Fay Jan M. Gilbert Daniel Hatcher Jonathon Dayton Softball Team Community First Foundation Richard Dion Fay Servicing John Gillean Hawaiian Airlines Jorja Jones Community Foundation Divine Skin Care William E. Fecteau Nick Ginali Kellye Hawes O. E. Jones Community Foundation for Dixie Starnes Wenger Foundation Michael Feehery Ginali Associates Douglas Hawkins Stuart Jones Southwest Washington Robert Doehling Gregory Ferguson GlaxoSmithKline Laura Heath Patti Joy Community Foundation of Kathryn & Daniel Doherty Nicole Ferris Glazer Children's Museum William Hellmuth JTeam, Inc. Snohomish County Dawn Dominick Fiampack Corp Gloria Dei Lutheran Church Helping Hands Hawaii Nikki Justino Continental Foods, LLC Donation Line, LLC Fidelity Brokerage Services, LLC Scott Godfrey Voncile Hendricks Matthew Kaczmarek Contractors, Inc. Michael L. Donovan FINTitle John Goertz Henness & Haight Law Firm Elva L. Kahn Dan Conway Matt Doran First Integrity Title Goldman, Sachs & Co. - Matching Garth G. Henning Mary Kain Rhett Cook W F. Dowd First United Methodist Ben Alexander Gift Program Carol Henrichs Kalberer Company CoreLogic Richard Dramm Class Dwight W. Goodman Leon Henry Martin Kaler
22 23 Milton American Legion Post 114 Vickie Olsen Clark Pool Sylvia Mistry Mary Olson Klang Popcornopolis Modern Burlap OMT Veyhl Janet Powell Modern Woodman One For The Vets, Inc. Michael W. Powers TOP DONORS William S. Molloy One Group Design Stanley T. Prado Mark M. Montgomery George A. O'Neal Premium Distributors of VA, LLC Ed Lange Paula Marino Kevin Moore OneMain Financial David Premo Robert Langlitz Marinosci Law Group Sophia Moore Eldin Onsgard Princess House, Inc. William K. Lara Paul Mark Tammy Moore Operation Safe at Home Prominent Escrow Services Andrew Kalt Joseph LaVita Katherine Markham Juan Mora Optimal Endurance Performance Prudential Financial, Inc. - Matching Gifts Dr. Peter & Kelly Kan Dan Leader Linda Marlowe Morgan Stanley Oracle Kelli L. Pryor Anne Karpin James C. Leichtung David Marmonti Lana J. Morris OrangeTheory Fitness- North Texas Kieran J. Purcell Kathleen Wade Photography Lemmata Chiropractic Robin Marquis Mortgage Bankers Association Orion Industries, Inc. Paul D. Pursell Matthew Kavanaugh Lendlease (US) Community Fund Carol Massey Mortgage Contracting Services Joe Osborne Dianna Purvis Jaffin Kavod Parent Committee Bruce M. Leonard Kelly Mathieson Mortgage Specialist Int. Inc. John Owen Brady Putzke Patrick Keane Lester Poretsky Family Foundation, Inc. Mattel Children's Foundation Wendy Mospan Glynn Owens Robert Queen Keany Produce Company Christopher Lettiere Leroy D. Maunu Peter Moyer Pacific Gas and Electric Company Christy Quick Keesler Spouses Club Noam Levey MBL Network Madden Tournament Kathleen Moynihan Cyndi Paez Quincy Lodge of Elks #943 Keith and Polly Steiner Family Lexington Veterans Association Joan C. McBride Rachael Mueller Katharine Page Mary Racki Foundation Liberty Bank Kathleen McCallum Erica Mulder Justin Palmer Rashad Raisani Christopher Kelly Liebert Family Adria McCool Louis J. Mustacchio Manuel Panar Lynn M. Rausch John Kendig Mike Liewald Brian P. McDonagh David Mustone Rich Paolicelli William L. Ray KIERIN HOLDINGS (Mona Maine LifePoint Church Herman K. McDonald Nanno George N. Pappas Raymond James Charitable de Biran) Likarr Maintenance Systems Robert McGowan Laureen Natalino Chris Parker Endowment Fund Billy King John Lilley Dan Mchugh National Field Representatives David R. Parker Real Estate Management Services Thomas Kirkpatrick Jack Lindsay McLean Quilters Unlimited National Philanthropic Trust Diane W. Parker Group, LLC Marguerite Kirst Ed Lindsey John McManamon Kirk R. Natzke Kevin Parker Caroline Reaves Richard Klein LoanCare McMichael Taylor Gray, LLC Navy Federal Credit Union - Bremerton Lynda Patterson James Reed Andrew Klemm Lockaway Storage Doug McNair Navy Federal Credit Union - Cypress Marvin L. Patterson Reeds Marine Christopher Klimko Lockheed Martin Candi McReynolds Navy Federal Credit Union - Puyallup Robert Patterson Blake Reese Eva Klinger Lockheed Martin Aeronautics Company J Randall & Sara McVeigh NCL San Diego Nicholas Paulish Regions Bank John Klinger Lockheed Martin Employee Rec. Randall McVeigh Brenda Nelson PayPal, Inc. Remax Professional Realty, Inc. Robert Knebel Sandra Loflin Lealand D. Meade Justin J. Nelson Pearl Insurance Donna Remmes Knights Of Columbus Council 6201 Doris Lombardi Mary K. Medley Larry & Gloria Nelson Edward Pearson Renaissance Charitable Foundation James T. Knowles Adam London Meena P. Waran and Friends Sherry Nettesheim Lloyd Pearson Leroy Rey Koehler & Dramm Wholesale Florist Chris Loose Daniel Meisinger Trudy N. Neufeld John E. Peoples Alex Reznik Erika Kolod Lowell Spinners Ralph M. Meola Newborns in Need Peoria Diamond Club Rho Kappa, Council Rock North Reinier Koole Andrew Lozyniak Merck Foundation- Employee Giving Taigang Nieh Nicholas A. Peters Diane C. Rice Margaret E. Kopec Maria R. Lucarelli Program Thomas Nimmo Glenn Peterson Tim Richard Richard Korpan Timothy S. Lucas Merlin One, Inc. Elaine Nisenoff Petroleum Retailers & Auto Repair Rick Schnider Insurance, Inc. Paulo Kos Lucille's Smokehouse BBQ Jason E. Messenger Northwest Van Council Assoc., Inc. Marylyn Rinaldi Jeffrey J. Kovan Bard Luippold Angela C. Meyer NOSC of San Diego Charitable Daniel E. Pettit Brian Ritter Patricia Krimmel Benjamin Luthi Jimmy Meyer Scholarship Fund Louis E. Pfeiffer Road to Emmaus Ronald Krol Macari Baby, Inc. Jacob Meyers Novare National Settlement Service Pfizer Foundation Matching Gifts Robert Wood Johnson Foundation Kubes Jewelry LTD Magnet Works, Ltd. Michael M. Peacock Foundation Pamela Nugent Program Jennine Robinson James W. Kulbacki John Mahaffey Michael S. and Eleanor A. Pinkert Steven L. O'Bannon Pfizer, Inc. Rockefeller Philanthropy Advisors Kelly Kupper Major Brands, Inc. Foundation Susan O'Brien Kimberley Phillips Michael Rodgers Leah Kurtz George Makar Microsoft - Matching Gifts Program Mark J. Occhipinti Piasa Charitable Foundation Boyd Rohrback L.F. Jennings, Inc. Michael Malixi Jay Miller Ocelot Brewing Company PIC Group, Inc. Mark Rolfs La Crosse Area Harley Davidson Thomas J. Mann John Miller Adeline Odell Henry M. Picken Stephen Romanowski LabCorp Marble Harbor Investment Counsel, LLC Linda Miller Laura Odell Celeste Pinkerton Rotary Club of Hatboro William LaChance Joseph Marhoul Merrel Miller Trevor Odell James M. Pitman Rotary Club of Oak Harbor Lackland Spouses Club Marine Corps League Tri-State Nathan Miller Cynthia O'Donnell John Pizza Jesse Roth Lakewood Community Foundation Gung-Ho Detachment #909 Shawn Miller James J. O'Hara Pizza Hut Round Lake Elementary School Karen Lambert Marine Federal Credit Union Tyler Miller Barbara E. Olsen Phil Platt David Rovin
24 25 TOP DONORS Neil Tyson Whataburger HQ Lori Singer Agnes Tam Unbridled Charitable Foundation William White Singy's Plant Medicinals TAPS USW Holding Company, LLC William Whitehouse Lance Siraton Taymel, Inc. Ravi Vallabhan Whitlock Infrastructure James Skorupa TCC Wireless Roy E. Crummer Foundation Thomas Van Leeuwen Frederick L. Whittington James Skow Tenafly School District Rubin Lublin, LLC Mark Vandegrift Robert Wichman John B. Slater Tendick Family Foundation Fund Rushmore Cares Vandenberg Thrift Shop William Wilder Steven E. Slater Nathan Tennyson Philip Ryan Rex VanHoose Wildhawk Investments, LLC Scott Sloat Adrian Terrel Lura Ryden Patrick G. Varriano Kent Wilken Hilary Anne Smallwood Linda Terry Sabes Family Foundation Viviano Flower Shop Richard Williams Bill Smith Texas Outlaw Mini Bikes Safeguard Properties Johnny Vlachakis Steven Williams David R. Smith The Curwin Family Foundation Diane Sakai-Furuta Marlen Vogt Michael Williamson Eleanor Smith The Dolores & Donald Burnett San Antonio Area Foundation W.J. & Kathy Chamblin Family Ron Williamson Marcus Smith Foundation San Antonio Commanders Foundation, Inc. Aletta Wilson Ronald C. Smith The Eden Charitable Foundation San Diego County Employees Margo Wachs Michele L. Wilson Sharon Smith The Hayden Foundation Charitable Organization Jerry Wagner Wilson Foundation Society of American Military Engineers The High Pointe Foundation San Diego Padres Mary Wagner Wisconsin Building Supply Jonathan Sojka The Junior League of Tampa John M. Sanders Paul J. Wagner Cathy Wolk-Nelson Francis Sommer The Marak Family Foundation Joseph P. Sarappo Gary Wallace Women's Overseas Service League- Harry Soo The Matt and Melissa Hostasa Thomas Sauro Glenda Wallace San Antonio League Pam Sorensen Family Fund Elizabeth F. Sayman Neal Wallace Nicolle M. Wood South Amboy Elks The Millard Group, Inc. Alyssa Schaal Mil Wallen Robert Wood South Shore Browns Backers The Riecker Charitable Foundation Scott Schaeffer Walmart #1489 Jeffrey Woodward South Texas Electric Cooperative, Inc. The Rogers Foundation Michael Schaning Walmart #407 Tyrone Woodyard Splunk, Inc. The Shop Forward Robert Schneider Walmart #5075 Joseph F. Wootten Springfield/Fairfax Knitters and Quilters The Thomas A and Joan M Doug Schrader Walmart #5272 Milan Wukadinovich SRC, Inc. Holmes Foundation Mark Schreiber Walmart #5497 Chul Yang St. Francis Equity Peter Thistleton Jeff Schriber Walmart #6385 York-Jersey Underwriters St. Louis Community Foundation Stephen Thomas Eric Schultz Walmart #6524 You Give Goods Charles P. Stankevich Frank Thouvenot Mark E. Schupp Walmart #862 Mark Yuhas Bart Stanley Kimberly Throm Todd Schwantes Walmart #979 Joseph Zazzi Brian Stansky Thug Kitchen, LLC Susan Schweppe Walmart Regional Office Zephyrhills Brewing Company Charlene Steinhauer Tidewater Officers' Spouses' Michael Scroggie Lissa Walter Helena Zodrow William Stipe Association Scudder Family Foundation Bradford B. Walters Stephen Zukotynski Gary L. Stone Tan Tik-Han Seed Phytonutrients Warner Media (Turner Group) Brian Storjohann Barbara Timone Sandie Severnak Washington Area Darts Association Stephen K. Stuart Jack Townsend Shadetree Sunglasses Jeffrey Watermolen Walter P. Stuart Traffic and Transportation Club of Jeff Shaffer Wayfair Marie Sullivan Philadelphia Emilia Shaldjian Michael Weatherly Vincent Sullivan Triad AFJROTC Knob Noster John Shannon James R. Weedon Summit Financial Advisors, LLC High School Marion C. Sharp John Weems Carla L. Sumner Dennis Trifletti Owen Shaw Michael Weil Shadetree Sunglasses Roger Trinchero Robert J. Shea Richard Weisblatt Sussex Area Service Club Trinitarian Congregational Church Joshua Shelton John G. Welisch Sutar Sutaruk Meyer Foundation William Troy David N. Sheppard Victoria Welisch John E. Sutton TRUiST Shiloh's Land Wells Fargo Swaddle Design Lori Tubaya Daniel A. Sigler James Weremeychik Jonathan E. Swanson Guy Turgeon Signature Advisors Group, LTD Tish A. Wescott Valerie Tackett Twentynine Palms Officer's Jack Simkin Westar Energy Suzanne Simpson David R. Tallant Spouses Club
26 27 Telling our Story
CMT CMT partnered with Operation Homefront on their Hometown Heroes television special, which highlighted military heroes and their families in need of support in North Carolina, Tennessee, and Georgia. With help from a few friends including country music artists Chris Janson, RaeLynn, and Brantley Gilbert, along with The Home Depot Foundation, the Nashville Predators Foundation, and the Predators players' wives and girlfriends, deserving families received heartwarming surprises. The special aired on July 3 and ran through Independence Day weekend.
Crown Media (Hallmark Movies & Mysteries) Operation Homefront was proud to be highlighted in the Hallmark Movie & Mysteries Original Movie, A Homecoming for the Holidays, starring Laura Osnes and Stephen Huszar. This special holiday film premiered on Dec. 7. and tells the story of a country singer who meets an ex-solider, now working as an Operation Homefront volunteer. This touching story introduced Operation Homefront to new households across America during the holiday season.
MONSTER JAM Monster Jam®, a property of Feld Entertainment, Inc., partnered with Operation Homefront to help military families enjoy special time together. Monster Jam has been instrumental in raising awareness for our mission through actions such as driver- led room makeovers for military children, product donations, meet and greets with athletes, and nearly 3,000 tickets and pit passes donated to over 20 events.
PROFESSIONAL SPORTS TEAMS Thanks to activations with our partners, Operation Homefront was honored to join some amazing professional sports teams in paying tribute to our military families. During the Washington Redskins Salute to Service month, BEDGEAR, the Performance brand of bedding, teamed up with players Jonathon Allen and Cole Holcomb to donate 34 Performance mattresses and pillows to the Operation Homefront Transitional Housing Village in Gaithersburg, Maryland. On Veterans Day, Bob's Discount Furniture partnered with the Indianapolis Colts and Operation Homefront to surprise and delight the Sawyer family of Anderson, Indiana, with a home makeover and new furniture. We were honored to join with Carnival Cruise Line and Jacob Martin and Jon Weeks from the Houston Texans to thank U.S. Coast Guard Petty Officer 3rd Class Joshua Woodward and his family, surprising them with a fun-filled vacation and tickets to the Texans' Salute to Service game.
28 28 PARTNER HIGHLIGHTS
Carnival Cruise Line CHOICE HOTELS
Carnival Cruise Line is committed to celebrating the service of our veterans and military Many military families serve far away from their loved ones, and with limited budgets families, providing them with the opportunity to create family memories. Since 2015, Carnival to travel, visiting home is not always possible. Choice Hotels and Operation Homefront Cruise Line has donated $1,185,427 in cash and in-kind to support military families through wanted to address this challenge and launched a campaign to help veterans and service Operation Homefront. In 2019, Carnival introduced the Heroes Tribute Bar, a first-of-its- members to connect with their family and friends across the country. Through their kind venue that debuted on the new Carnival Panorama and will be added to the Carnival Choice Privileges® guest loyalty program, Choice donated 1.6 million points – up to 360 fleet over the next year as a way to honor the military veterans on board. A portion of the room nights – allocated to military families so they could stay for free at Choice Hotels proceeds from the new entertainment and gathering spot will benefit Operation Homefront. near their families. Over Veterans Day, iHeartMedia, with radio host Michael J, joined Choice Hotels to present special vacation opportunities and complementary airfare/ transportation to each of the 10 families at Operation Homefront's Transitional Housing CHEVROLET Village in Gaithersburg, Maryland, helping make it a truly special holiday season. Chevrolet continued to grow its support of Operation Homefront in 2019. Starting in January, Chevy offered four one-of-a-kind Bumblebee-themed Camaros – like those seen inthe THE Coca-Cola Foundation Transformer movies – for auction at the 48th Annual Scottsdale Barret-Jackson Auction, Now in our second year of partnership, The Coca-Cola Foundation continues its time-honored netting $525,000 in unrestricted support to Operation Homefront. Adding to their generous tradition of support for U.S. service members, with a goal of helping more than 75,000 veterans partnership, Chevy launched a fleet of seven co-branded Silverado trucks to support our and their families across the country. In 2019, The Coca-Cola Foundation supported military regional offices and made a $50,000 donation at the Army-Navy Game in Philadelphia. families through Operation Homefront’s Critical Financial Assistance, Transitional Housing- Chevy’s contributions have enabled us to serve more military families across the country. Villages, and Hearts of Valor programs. Their $100,000 grant allowed us to help more than 213 military women (including female service members, veterans, military spouses, and caregivers of wounded, ill, or injured veterans) and their families nationwide with rent or mortgage payments, CHOBANI utilities, car repairs, home repairs, essential baby items, groceries, and other urgent needs. Chobani believes that food can be a powerful force of good – a guiding mission that extends far beyond its products. As part of its commitment to serving America’s military CSX families, the company announced a first-of-its-kind “Hero Batch” that was developed by Chobani Veterans. Through this Red, White, and Blueberry Greek Yogurt, the company CSX made a generous commitment, through their Pride in Service initiative, to help harnessed the generosity of its consumers and successfully raised $1 million for Operation Operation Homefront serve America’s military families. In 2019, CSX provided more than Homefront. Chobani’s passion for helping those in need and partnership with Operation $1.5 million to help support military families within CSX's 23-state service area. CSX Homefront didn’t stop there – you can still find its “Hero Batch” on shelves, with a portion employees also volunteered at our Back-to-School Brigade and Star-Spangled Babies of proceeds benefitting our work for America’s military families. showers throughout the year.
Please tell your donors and supporters that without their help, we would have been on the streets. Operation Homefront saved our lives. −Aaron Leddy, U.S. Army Veteran AND CFA recipient
29 30 awards AND
recognition WHERE WE'RE HEADED
Cornerstone Award Operation Homefront serves America’s military families in their time of need Operation Homefront’s Cornerstone Award recognizes individuals who have helped us because they have served all of us in transform how we deliver on our promise to military families. Previous Cornerstone Award our nation’s time of need. Their service recipients include Ed Delgado, President and CEO of Five Star Institute (2015); Kathy Cox, often brings many challenges that, if Walmart Foundation Senior Manager; and Ken Ruff, Vice President, National Accounts at not addressed, can become a series of Beam Suntory (2016); Heather Prill, Senior Manager of National Partnerships for The Home financial crises that will derail them from Depot Foundation; and Rusty Smallwood, Real Estate Owned (REO) Military Donation Team a successful future. As an organization, Manager for JPMorgan Chase (2017); and Chelle Davis, Vice President, Communications for we must prepare to support our military Dollar Tree (2018). We are excited to share our latest recipients: families not only for today, but also As the Chief Marketing Officer for Outback Steakhouse, Gina Collins created a marketing for the years ahead. Starting in 2021, strategy that highlighted the deep military commitment of the restaurant, its employees, we will launch our comprehensive and franchise owners. She selected Operation Homefront as its charity partner and built an campaign that will allow us to expand innovative fundraising platform, which quickly proved to be a success for both her company our current programs, build and maintain and Operation Homefront. From 2017 to 2019, under Gina’s leadership, Outback Steakhouse infrastructure, and innovate our services raised $350,000 for Operation Homefront and donated $100,000 in gift cards. to address new and evolving needs of our military families. With your help, we Marc Knowles, Global Military Team Leader, Procter & Gamble, helped build a partnership can ensure that this very special and between P&G and Operation Homefront that has yielded incredible impact through new deserving group of our fellow citizens approaches to support America’s military families. Knowles was instrumental in launching Start will have the opportunity to thrive in the Strong, Stay Strong, an online community for military women that builds critical local support communities – our communities – that among those who hold down the home front. As part of that effort, Knowles helped connect they have worked so hard to protect. CSX joined Operation Homefront Operation Homefront to U.S. Army veteran and two-time Paralympian Melissa Stockwell, in Jacksonville, Florida, to provide free backpacks and school raising awareness for us among key constituents through her integrity and courageous story. supplies to 250 military children. Knowles's leadership helped bring new partnerships for Operation Homefront, including the SpartanNash Foundation and Monster Jam®. EMPLOYEE OF THE YEAR Teresa Herrera, Regional Development Manager based in Phoenix, Arizona, embodies 2020 MAJOR MILESTONES Operation Homefront’s core values in every aspect of her job and is always proactive when she sees an unmet need. She took on a leadership role for new employees and helped with program management during a time of short staffing. Teresa is a team player, and staff across Holiday Meals Back-To-School Homes on Critical Financial the organization appreciate her willingness to step up and help out when needed. for Military Brigade the Homefront Assistance Provide our 120,000th Provide our 400,000th Enter our 700th military Fulfill our 45,000th volunteer OF THE YEAR holiday meal to military backpack with school family into the Homes on request for financial and veteran families supplies to a military the Homefront program and assistance and provide Yvette Peterson, from North Carolina, has been volunteering with Operation Homefront and serve our 500,000th child, saving families graduate our 600th military over $30M in support for five years. In 2019, she planned, organized, and executed the Back-to-School Brigade individual family over $50M in back-to- family from the program, to military families event at Fort Bragg, distributing 1,000 backpacks. She also successfully distributed 22 member school expenses passing over $85M in pallets of Procter & Gamble products to military families in Fayetteville, North Carolina. Her deeded home equity to positive attitude led to a seamless Holiday Meals for Military in Fayetteville that included military families visits with Santa, toy distribution, and holiday crafts for 265 families. She has also stewarded relationships with Dollar Tree and Walmart staff.
31 32 operationhomefront.org
TRUSTED & RESPECTED