6Annual Report
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6 Annual Report ANNUAL REPORT Dear friends, Howard Brown Health Clark Thank you for your support of Howard Brown Health’s work to reduce health disparities for LGBTQ people. When we talk about healthcare equity Howard Brown Health Sheridan for lesbian, gay, bisexual, transgender, and queer people, what we’re fundamentally addressing is access: access to providers and services that are Broadway Youth Center uniquely suited to our patients; staff that understand where a patient is coming from and who will work with them to plan for their health. At Howard Brown, 2016 was dedicated Howard Brown Health Halsted to increasing access to our innovative model of healthcare by focusing on affordability, service integration, and proximity. Howard Brown Health 55th St. By modifying our sliding-scale fee, Howard Brown is making visits to our clinics easier for people concerned about their budget. We see everyone, regardless of their ability to pay, and with our lowest nominal fee now just $5, Howard Brown Health 63rd St. seeing a provider is more accessible than ever. Brown Elephant Andersonville In 2016, we published our first Community Impact Report, and when we examined our service model and patient outcomes documented in it, we saw a pattern: our patients fare Brown Elephant Lakeview better when we holistically address the health of their minds, bodies, and souls. The data are clear: our patient-centered medical home – an integrated approach to wellness, offering Brown Elephant Oak Park on-site behavioral health and social services, in addition to affirming primary care services and community intervention and prevention strategies – results in vital and sometimes life-saving impact on LGBTQ health in Chicago. Perhaps most importantly, Howard Brown Health has expanded its footprint in the Windy City. This year, we embarked on an ambitious plan: Out in the Neighborhoods ensures LGBTQ people across Chicago have access to affirming, non-judgmental, and high-quality health and wellness services. In addition to our flagship clinic in Uptown, we have added new clinics in Rogers Park, Englewood, and Hyde Park and added capacity to our clinic in Lakeview. In 2017, we are moving Broadway Youth Center to a dedicated home in Buena Park that allows for increased services and hours. This ambitious growth brings us closer to wherever our patients live, embedded in more communities that need a place that is safe, accepting, and proactive about their health. Thank you for supporting Howard Brown, our doors are open to you, wherever you may live, and wherever you are in your healthcare goals. Duke Alden, Board Chair ENGLE David Ernesto Munar, President and CEO WO OD p2 LOCATIONS LETTER FROM THE BOARD CHAIR AND CEO p3 ANNUAL REPORT LEADERSHIP EXECUTIVE STAFF David Ernesto Munar Kristin Keglovitz Baker, PA-C Magda Houlberg, MD President and CEO Chief Operating Officer Chief Clinical Officer Michelle Wetzel, JD John McElwee, CPA Julius Pearson, JD Sr. Vice President of Policy, Chief Financial Officer Vice President of Human Strategy, & Business Development / Resources, Diversity and Inclusion General Counsel Andie Baker Vice President of Center for Research, Education, and Advocacy Howard Brown has helped me to feel internal “ happiness. They helped me understand that who I BOARD EXECUTIVE COMMITTEE BOARD MEMBERS AT LARGE really am should be shown to the world and not hidden. Duke Alden, JD, Chair Frank Buttitta Coming here is like coming home and receiving Aon Corporation Deloitte Services LP the support you get from your loved ones. Emily Byrne-Driver, Executive Vice Chair Roger Fierro Elegant CustomENGLE Drapery Independent consultant -Angelina” Mark L. Hawkins, Vice Chair and Treasurer Ryan T. Garrison Columbia University in the City of New York Digital Third Coast Internet Marketing Mario Treto, Jr., JD, Vice Chair and Secretary Kinley Preston City ofW Evanston O Vanité Incorporated Jeff Todd, JD, Vice Chair at Large Chef Fresh Roberson Prevent Blindness America Growing Power, Inc., and Fresh 82 Kitchen I’m a performing artist, and rely on Howard Bethany M. Minor, Vice Chair at Large W. Robert Schultz, III, JD Brown’s sliding-scale fee to be able to see my Cars.comOD University of Michigan “ provider. I get what I need but the spirit of the Becky Rowland, Vice Chair at Large Ryan Siemers place is what keeps me coming back. I am never City of Evanston Department of Premier Inc. Health and Human Services judged for who I am – it feels like more than just Fawna M. Stockwell, PhD medical care. Chicago School of Professional Psychology -Erik and Upswing Advocates COMMUNITY ADVISORY ” BOARD MEMBERS: Garrett Taliaferro ISMIE Mutual Insurance Chris Pazdernik Charlie Calvin (CAB Chair) Fredy Rocha N. Charles Thomas Nathan Clairmont Angelina Lambert Northwestern University Kenneth Humphrey Lucky Mosqueda Miguel Torres Ezra Meadors Thomas Hansen Citadel Group Armando Ramirez Terence Steward II Marty Vandercar Andy McCrea Oscar Zambrano, MPH Advocate Illinois Masonic Medical Center Mario Lamothe Quinn D p4 BOARD OF DIRECTORS PATIENT PROFILES p5 Chris Pazdernik Charlie Calvin (CAB Chair) Fredy Rocha Nathan Clairmont Angelina Lambert Kenneth Humphrey Lucky Mosqueda Ezra Meadors Thomas Hansen Armando Ramirez Terence Steward II Marty Vandercar Andy McCrea Mario Lamothe Quinn D ANNUAL REPORT 6500 N. Clark St. Howard Brown custom built the far 4025 N. Sheridan Rd. Our busiest and most established clinic in Chicago IL 60626 | 773.388.1600 Chicago IL 60613 | 773.388.1600 north side clinic with our patients’ needs Uptown is the hub of our behavioral health Monday: 9 a.m. – 7 p.m. Monday – Thursday: 9 a.m. – 7 p.m. and social services, and boasts the highest Tuesday: 10 a.m. – 7 p.m. in mind. Now offering a Sexual Health Friday: 9 a.m. – 5 p.m. Wednesday: 9 a.m. – 7 p.m. Saturday: 9 a.m. – 3 p.m. number of patients per year for Howard Thursday: 9 a.m. – 7 p.m. Walk-in Clinic, the new space is ready to Friday: 9 a.m. – 5 p.m. Provided services to 13,254 people in 2016 Brown. Saturdays: 9 a.m. – 3 p.m. serve the diverse residents of Rogers Park Medical Providers Provided services to 1,501* people in 2016 and surrounding areas. Walk-in visits increased exponentially. In 2016, our Sexual Cori Blum, MD, Health Walk-in Clinic experienced a 40% increase in visitors. Site Medical Director This increase in patients has a broad impact on public health in Medical Providers Howard Brown Health Clark is open at Sarah Assian, PA-C Chicago and gives us the opportunity to see patients on their full capacity. A result of Howard Brown’s designation as a Cory Brown, MD schedule. Alfred Torrence, MD, Federally Qualified Health Center, the clinic opened in Cathy Creticos, MD Site Medical Director Michelle Evers, NP 2015 offering limited services until December 2016. The We offer sterile syringe access to our transgender and gender Eric Christoff, MD ROGERS Sara Flanagan, NP 15,000-square-foot facility includes 12 exam rooms, non-conforming clients. Howard Brown partnered with the Magda Houlberg, MD PARK Aiden Harrington, CNM Chicago Recovery Alliance to launch the Safe Harbor Incorporating counseling rooms and space for other services. Howard Magda Houlberg, MD Rick McEwan, NP Needle Exchange (SHINE) program in our After Hours clinic for Brown shares the building with Gerber/Hart Library and Archives, which offers Kristin Keglovitz Baker, PA-C Michelle Moore, NP trans and gender non-conforming (TGNC) people. SHINE was Daniel Wood, NP visitors and range of literary, cultural and historical preservation programming. Josh Lopez, NP Together the two organizations are creating a uniquely affirming destination for Graham McMahon, MD developed as a harm reduction initiative and will dramatically increase clean the LGBTQ community. Andy Zalski, MD needle access for TGNC people. SHINE is unique as a trans-affirmative program Behavioral Health within a Federally Qualified Health Center. We bolstered our commitment to treat Erika Bielenstein, MA/NCC Behavioral Health Young people are supported in their health goals. In 2016, hepatitis C. In 2016, Howard Brown Health streamlined the Megan Marker, LCSW Howard Brown increased the number of youth ages 8-16 who process to support screening, diagnoses, health education, Kelly Ducheny, Psy.D. Services Offered Director of Behavioral Health Services received psychotherapy and the number of families who received monitoring, insurance navigation, and treatment for people Stacy Agosto, LCSW support to initiate hormone therapy for TGNC youth under 18. living with hepatitis C (HCV). After several months of planning, Nick Branock, LCSW Behavioral Health Services we launched a new process to triage care for those most in need Liza Brockway, LCSW HIV Prevention/Treatment Our ongoing research studies provide vital information to pave the way of treatment. In 2016, we hired a care coordinator who’s entirely Hugh Cole, LCSW, CADC Hepatitis Services for innovation in LGBTQ health. Dozens of studies involve participants from devoted to the HCV project, allowing us to have better prioritization and triaging Melisa English Bailey, Psy.D. Insurance Navigation all over the city and region to improve access to PrEP, assess the needs of of patients with the highest need for medical treatment, resulting in 34 people Sara Hays, LCSW, CADC Pharmacy transgender women of color, and advance HIV prevention, substance use being cured between July and March. In addition, we successfully enrolled 17 Kimberly Lux, LCSW PrEP/PEP Navigation treatment, and healthcare communication strategies, among other areas of Joey Metler, LCSW Primary Care patients with hepatitis C eligible for treatment coverage through the AIDS Drug investigation. Kristin Reitz, LCSW Sexual Assault Survivor Services Assistance Program. Sonila Sejdaras, Psy.D., LCSW Social Services Hayley Van Serke, Psy.D. Services Offered Walk-in Sexual Health Clinic Andrea Stein, LCSW Trover Wilson, LCSW, CADC, MISA Behavioral Health Services Pharmacy Sexual Assault Survivor Services HIV Prevention/Treatment PrEP/PEP Navigation Sexual Health Walk-in Clinic Hepatitis Services Primary Care Social Services Insurance Navigation *Startup year p6 FY 2016 HIGHLIGHTS FY 2016 HIGHLIGHTS p7 ANNUAL REPORT Broadway Youth Center 4009 N.