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Oracle for SAP TECHNOLOGY UPDATE

No. 22 Oracle for SAP, May 2013 www.oracle.com/sap Please download current version of the Oracle for SAP Technology Update Nr. 22 www.oracle.com/sap

Hardware and Software

CONTENTS Engineered to Work Together

3 Editorial 4 Oracle Engineered Systems for SAP 6 Oracle Exadata Database Machine for SAP customers 12 Oracle Exadata Database Machine Start Up Pack for SAP customers 14 Oracle Exalogic Elastic Cloud certified for SAP NetWeaver 7 18 SPARC SuperCluster optimized solution for SAP customers 20 ATIVAS on SPARC SuperCluster 22 Oracle Database Appliance Certified for SAP customers 24 Oracle VM server for X86 virtualization now available for SAP customers 26 Oracle Exadata for SAP at Lion 30 Oracle Exadata for SAP at Dongfeng 32 Infosys-Oracle Exadata for SAP consolidation solution 34 Atos IT – Oracle Exadata Services for SAP Customers 36 Oracle Exadata for SAP at Shenhua 38 Oracle Exadata for SAP at Koctas 42 SAP customer with Oracle Exadata Database Machine in production 45 Why SAP Customers Deploy Exadata 48 Oracle Exadata for SAP at Glencore 52 Oracle Database 11g Release 2 for SAP 58 Oracle Database Migration Technologies 71 Oracle HA Solutions Certified by SAP for Integration with SAP NetWeaver 72 Oracle Cloud for SAP 75 Real Application Testing for SAP customers 78 Oracle Advanced Compression at Indesit 82 Oracle Solaris Cluster 4.0 for SAP at City of Nuremberg 84 Oracle Advanced Compression at ConAgra Foods 89 Oracle RAC and ASM at EDEKA Lunar 92 Oracle Advanced Customer Services (ACS) at AkzoNobel - Triple O 94 Helsana DB2 migration to Oracle Database 96 Oracle Advanced Customer Services (ACS) for SAP 101 Oracle Advanced Customer Services (ACS) at Centrica 1021 Oracle Advanced Customer Services (ACS) O2O-NXP Semiconductors N.V. 104 Oracle Partner - All4it Group 106 Geberit Group - Oracle Data Guard 11g 108 Oracle Sun Collateral Reference List 109 Oracle Partner - IS4IT, SAP on RAC 1111 Oracle Partner - Delta Consulting 112 Oracle DB related Notes for SAP 114 Imprint 115 Oracle provides a complete IT database and infrastructure stack to run SAP applications 3

DEAR SAP CUSTOMER,

Hardware and Software Engineered to Work Together. Oracle provides the world’s most complete, open, and integrated technology stack including data­ base, business software, operating systems, servers, and storage. Oracle technologies make SAP applications run better. Oracle Corporation and SAP AG have had an ongoing commitment to our tens of thousands of joint customers for 25 years. Our longstanding reseller and customer support agreements provide enhanced access to Oracle database technology and world class customer support. Oracle’s product strategy provides flexibility and choice across the IT infrastructure. A growing majority of all mid-size to large enterprise SAP Customers in every industry entrust their appli­ cation deployments to the Oracle database. Companies are running SAP applications with Oracle databases on all major operating systems. And SAP Business Suite continues to fully support and optimize for all major databases in the industry, further demonstrating our com­ mitment to openness and innovation without disruption.* Oracle’s engineered systems are optimized to achieve best in class enterprise performance levels that are unmatched in the industry. Faster time to production is achieved by implementing pre-engineered and pre-assembled hardware and software bun­ dles. Single-vendor infrastructure stack simplifies and reduces the costs associated with purchasing, deploying, and supporting IT environments. The Oracle Exadata Database Machine is engineered to consolidate all of your SAP Databases and non-SAP Databases into a private Database Cloud environment. It delivers the highest performance and most available platform for running the private Oracle Database Cloud. Built using industry-standard hardware from Sun, and intelligent database and storage software from Oracle, the Exadata Database Machine delivers extreme performance for all types of database workloads including Online Transaction Processing (e.g. SAP ECC 6.0), Data Warehousing (e.g. SAP BW 7.0 and higher) and consolidation of mixed work­ loads (SAP and non-SAP). Simple and fast to implement, the Exadata Database Machine is ready to tackle your largest and most important database applications – and often run them 10 times faster or even more – deployed by a fast growing number of SAP customers today. Oracle SPARC SuperCluster is the first general-purpose engineered system that combines the computing power of the new SPARC processor, the performance and scalability of Oracle Solaris 11, the optimized database performance of Oracle Exadata storage, and the accelerated middleware processing of the Oracle Exalogic Elastic Cloud on SAP kernel 6.40 and higher. SAP Super Cluster customers are able to mix Solaris 10 and 11 (zones support), can use their existing SAN environment and when needed their older SAP versions. Oracle redefines the economics of enterprise computing with a complete refresh and expansion of its SPARC M5 and T5 server portfolio providing customers the industry’s best value with leading price / performance. Customers can expect fast deployments and reduced risk through tight integration with Oracle Database, middleware, business applications, and supported Oracle Optimized Solutions. The Oracle Database Appliance is a new way to take advantage of the world’s most popular database—Oracle Database 11g — in a single, easy-to-deploy-and-manage system. It’s a complete package of software, server, storage, and networking that’s engineered for simplicity; saving time and money by simplifying deployment, maintenance, and support of database workloads. Oracle Linux 6 is the latest Linux version of Oracle for your SAP infrastructure computing needs. It is fast – delivers best per­ formance for SAP is up to date – brings the latest innovations to customers; is reliable – provides data integrity, better security, and improved application uptime; and is optimized for Oracle Databases under SAP. Oracle VM Server for x86 is a free server virtualization solution that makes SAP and other enterprise applications easier to deploy, manage, and support. The Oracle development teams on site at SAP AG in Walldorf, Germany continue working together with SAP developers to ensure that SAP customers will always have access to the latest optimized Oracle technologies to ensuring performance, reliability and innovation. Oracle Database 12c will support SAP applications. The Oracle for SAP Service & Support team offers Advanced Customer Services (ACS) that includes health checks, workshops, database migrations, performance, tuning and ACS Oracle Solaris Services for SAP Environments, including Assisted Services Engagements (Analysis/-Enhancement and SAP Readiness Service for IT Infrastructure). For more information or to see current and previous editions go to: www.oracle.com/sap We welcome your comments and questions. Please contact us at: [email protected]

Sincerely,

Gerhard Kuppler Vice President SAP Alliances Oracle Corporation *www36.sap.com/corporate-en/news.epx?PressID=20221 4

ORACLE’S ENGINEERED SYSTEMS FOR SAP: ORACLE INFRASTRUCTURE OPTIMIZES SAP LANDSCAPES

SAP landscapes are growing in complexity, with Oracle Exadata Database Machine servers, storage, networking, operating systems, and Designed to deliver extreme performance to data ware­ database and middleware all needing to be ordered, housing, OLTP, and mixed-load database applications, configured, installed, tested, and maintained on an the Oracle Exadata Database Machine is ready to ongoing basis. This can turn SAP deployment and perform out of the box. The system is pre-configured expansion into a lengthy and complex process. In with all necessary software—Oracle Database, Oracle addition, keeping SAP landscapes up to date through Database Real Application Clusters (RAC), Oracle patching, updating software, and adding hardware Grid Infrastructure, and storage servers are pre-cab­ requires a lot of skilled manpower and training. led in racks using Infiniband and Ethernet switches. Oracle’s engineered systems for SAP are designed to The complete Oracle Exadata package arrives pre­ help savy IT managers deploy more services faster on integrated and pre-tested, and can save weeks and a streamlined infrastructure that costs less to run. sometimes months of time to deployment.

Oracle’s Engineered Systems for SAP Highly optimized for database use and purpose-built for database consolidation, the core of the Oracle Exa­ For more than 25 years, companies have trusted their data Database Machine is the Oracle Database 11g business-critical SAP environments to state-of-the­ software and Oracle Exadata Storage Servers and art Oracle software. Today, Oracle’s integrated infra­ Software. These storage servers overcome the limita­ structure stack — consisting of servers and storage, tions of conventional storage with a massively-parallel operating systems, database software, middleware, architecture to dramatically increase data bandwidth networking, and built-in virtualization features — is between the database server and storage. In addition, optimized to deliver agility and performance to SAP innovative Exadata technologies, such as Exadata applications. Now this integrated stack is available as Smart Scan, Exadata Smart Flash Cache, accelerate a family of Engineered Systems that are pre-integra­ database processing and speed I/O operations for SAP ted, pre-tested, and pre-configured to simplify data applications. center operations, ensure fast and easy SAP infra­ structure deployment, and accelerate business inno­ vation. As the SAP central services (message and enqueue server) and the database can run on the same machine, high availability comes out-of-the-box with the sys­ tem; the massively scalable, secure, and redundant Oracle Exadata Database Machine is SAP certified and supported, and provides an ideal database-as-a-service platform for SAP applications. Improved application performance, effortless workload management, greater datacenter efficiency, and faster time-to-deployment enable enterprises to make better business decisions in real time and at less cost. Oracle’s Engineered Systems for SAP 5

Oracle Exalogic Elastic Cloud The Oracle SPARC SuperCluster is well suited as an Oracle Exalogic Elastic Cloud is the first engineered SAP general-purpose system with SAP central in­ system specifically designed to be a foundation for stances, central services and database software installed secure, mission-critical, private clouds. Delivering together on the system. Because the system is pre­ virtually unlimited scalability, unbeatable performance, tested and ready to run, organizations can deploy and previously unimagined management simplicity, SAP services in days rather than months. the Oracle Exalogic Elastic Cloud is an ideal platform Consolidated SAP applications can run on a mix of for applications—from small-scale departmental Oracle Solaris 10 and Oracle Solaris 11 via Oracle‘s applications to the largest and most demanding SAP integrated virtualization technologies. In addition, applications. Balanced for compute-intensive work­ the Oracle SPARC SuperCluster is SAP certified and loads, each pre-assembled, pre-configured Exalogic supported, and is also offered as an Oracle Optimized system contains fully-integrated, hot-swappable x86 Solution for SAP that includes deployment best prac­ compute nodes, a high-performance ZFS Storage tices, ongoing full-stack and patch testing, and more. Appliance, and high-bandwidth interconnect fabric and switches. Oracle Database Appliance An extremely fast, high-throughput interconnect The Oracle Database Appliance is a fully redundant, connects all systems together to create a single large integrated database appliance—software, servers, sto­ computer with extreme scalability, elasticity, and rage, and networking—that offers one-button instal­ redundancy. The system exploits the I/O fabric, deli­ lation, patching, and diagnostics. A complete Oracle vering performance results that are ten times faster RAC database cluster in a box, it ships with Oracle than standard application server configurations. Database Enterprise Edition 11g and Oracle Real Thousands of applications with differing security, Application Clusters al-ready installed to support reliability, performance, and service-level requirements highly available database services for SAP applicati­ can run on a single Exalogic system, making it an ons. Maintenance is easy: a single patch handles all ideal platform for SAP applications consolidation. In firmware and software in one operation, using an addition, it forms the foundation of an ideal special- Oracle-tested patch engineered specifically for the purpose system when used in combination with an appliance. With the ability to consolidate databases Oracle Exadata Database Machine running Oracle up to 4 TB in size, it is ideal for midsize companies Database. and departmental systems.

Conclusion Oracle SPARC SuperCluster SPARC SuperCluster T4-4 combines Oracle inno­ Built and tuned to run business-critical applications vation—the computing power of Oracle’s next- with extreme requirements for network bandwidth, generation SPARC T4 servers, the performance and access, and data growth, Oracle’s engineered systems scalability of Oracle Solaris 11, the optimized data­ provide a number of options for optimizing SAP base performance of Oracle Database 11g and infrastructure and improving operation. Deploying Exadata storage, and the accelerated middleware pro­ one or more Oracle engineered systems within an cessing of the Oracle Exalogic Elastic Cloud—into SAP landscape results in more solid infrastructure, a general-purpose engineered system that provides increased performance, greater efficiency and utiliza­ high availability for enterprise SAP applications. tion, simplified management through application Multiple databases and applications can run on a and database consolidation, and improved total cost single system and take advantage of fast improve­ of ownership. ments for data compression, queries, OLTP response More information online time, and Java middleware performance. 6

ORACLE EXADATA DATABASE MACHINE FOR SAP CUSTOMERS

Oracle Exadata Database Machine was certified by SAP customers can easily migrate their database to SAP on June 10, 2011 and can be used with SAP Exadata that runs SAP applications unchanged. NetWeaver 7.0 or higher including all SAP products The migration to Exadata (DB server on either Oracle which are based on SAP NetWeaver 7.x such as SAP Linux or Oracle Solaris) is smooth and is not more ERP 6.0, SAP BW 7.x, SAP CRM 7.x etc. (for a com­ than a homogeneous or heterogeneous OS platform plete list check the SAP Product Availability Matrix: migration depending on the source platform the http://www.service.sap.com/PAM). database is running on today. The migration can be done either online or offline depending on the source The Oracle Exadata Database Machine is an easy to platform and the migration tool (R3Load, RMAN deploy solution for hosting the Oracle Database that duplicate database, RMAN transportable tablespaces delivers the highest available levels of database per­ or O2O/Triple-O) as well. For more details see on formance. The Exadata Database Machine is a scn.sap.community/oracle and check Oracle Engine­ “cloud in a box” composed of database servers, ered Systems”. Oracle Exadata Storage Servers, an InfiniBand fabric for storage networking and all the other components The advantages of Exadata for SAP customers are required to host an Oracle Database. It delivers outs­ obvious since it’s transparent to the application, runs tanding I/O and SQL processing performance for on proven technology such as Oracle 11.2, RAC, etc, online transaction processing (e.g. SAP ERP 6.0), eliminates systems integration try-and-error, relies on Business Warehouse (e.g. SAP BW 7.x) and consoli­ existing personnel and skills, performs database queries dation of mixed workloads. Extreme performance is much faster (large and complex Infocubes, queries, or delivered for all types of database applications by transactions that show a large amount of time spent leveraging a massively parallel grid architecture using in the database), less administration time, simpler Real Application Clusters and Exadata storage. patching, and greater uptime. Exadata provides High Database Machine and Exadata storage delivers break­ availability and disaster recovery out-of-the-box and through performance with linear I/O scalability, is highly proven at SAP customers, it helps to consoli­ simple to use and manage, and delivers mission-critical date platforms and database, thus reduce power and availability and reliability. cooling consumption. Last but not least Oracle Exa­ data relies on Single vendor, bundled OS and RDBMS patch sets – ends the Multi vendor nightmare. SAP Application with Oracle Exadata Database Machine

Presentation Application Database on The flexible three tier architecture allows for any Exadata combination of hardware and operating systems run­ ning the SAP instances to be used with the Oracle SAP Instances SAP ECC 6.0 Exadata Database Machine. For instance you can run SAP Application servers on AIX, HP-UX, Linux or any other SAP certified platform against the Oracle Exadata Database Machine. This flexibility allows an SAP SAP BW 7.x Instances easy introduction of the Oracle Exadata Database Machine into existing SAP environments that keeeps SAP layer unchanged.

SAP Instances SAP CRM 7.x Oracle Exadata Database Machine for SAP Customers 7

Additionally to the database instances running on the database servers, customers can make SAP central services high available on the database nodes through SAPCTL based on Oracle Clusterware, but only if the SAP system is UNICODE. If a separate cluster other than the database cluster is already used for the SAP Central Services then customers can continue to use this separate cluster for the SAP Central Services when deploying the Oracle Exadata Database Machine. Last but not least, BR*Tools are supported to run on Exadata database servers as well.

The migration methods of the database are described in the paper “Using SAP NetWeaver with the Oracle Exadata Database Machine: A Best Practices Guide”. See on scn.sap.community/oracle and check Oracle Engineered Systems”. The pure database migration to Exadata actually does not differ from the migration to ASM (Automatic Storage Management file system) already described in detail.

The Oracle Exadata Database Machine is an easy to deploy solution for hosting the Oracle Database that delivers the highest levels of database performance available. The Exadata Database Machine is a “cloud in a box” composed of database servers.

The Database Machine is a pre-configured system ready to be turned on day one, taking significant integration work, cost and time out of the database deployment process. Since it is a well known configuration Oracle Support is very familiar with how to service the system resulting in a superior support experience with the system. The benefit of a common infrastructure to deploy a database for any application, whether OLTP, OLAP, a mix of the two, or as a platform for consoli­ dation of several databases, creates tremendous oppor­ tunities for efficiencies in the datacenter. It is truly a “cloud in box”. 8

There are two versions of Exadata Database Machine: Smart Flash Logging, IO Resource Manager, Storage • The Oracle Exadata Database Machine X3-2 Indexes and Hybrid Columnar Compression(not cer­ comes in Eighth, Quarter, Half, and Full Rack tified yet by SAP). The hardware components of the configurations to meet any application require­ Exadata Storage Server (also referred to as an Exadata ment and to enable you to easily scale as your cell) were carefully chosen to match the needs of high requirements change. The Full rack comes com­ performance database processing. The Exadata software plete with eight 2-socket database servers, 14 is optimized to take the best possible advantage of Oracle Exadata Storage Servers, InfiniBand swit­ the hardware components and Oracle Database. Each ches and more than 22 terabytes of Exadata Smart Exadata cell delivers outstanding I/O performance and Flash Cache to support extremely fast transaction bandwidth to the database. The CPU cores in the response times and high throughput. See Data Exadata Storage Server are dedicated to providing Sheet for more details: features such as Smart Scan SQL processing that is http://www.oracle.com/us/products/database/ done in the Exadata storage. Building on the high exadata/database-machine-x3-2/overview/index.html security capabilities in every Oracle Database, the Exadata storage provides the ability to query fully encrypted databases with near zero overhead at hun­ dreds of gigabytes per second. This is done by moving decryption processing from software into the Exadata Storage Server hardware. The Oracle software and the Intel processors used in the Exadata Storage Server provide Advanced Encryption Standard (AES) support enabling this.

The Exadata Storage Expansion Rack is engineered to be the simplest, fastest and most robust way to add additional storage capacity to an Exadata Database Machine or SPARC SuperCluster. A natural extension of the Exadata Database Machine, the Exadata Storage • The Exadata Database Machine X3-8 is desig­ Expansion Rack can be used to satisfy the Big Data ned for database deployments that require very requirements of the largest mission critical databases. large amounts of data, delivering extreme perfor­ mance and scalability for all applications including The Exadata Storage Expansion Rack is designed for Online Transaction Processing (e.g. SAP ECC database deployments that require very large amounts 6.0), Data Warehousing (e.g. SAP BW 7.0 and of data. The expansion rack is extremely simple to higher) and consolidation of mixed workloads. configure as there are no LUNs or mount points to It comes complete with two 8-socket database ser­ configure. Storage is configured and added to a data­ vers, 14 Oracle Exadata Storage Servers, InfiniBand base with a few simple commands, completed in switches and more than 22 terabytes of Exadata minutes. Smart Flash Cache to support extremely fast trans­ action response times and high throughput. See Exadata Innovations Data Sheet for more details: The Oracle Exadata Database Machine delivers extreme http://www.oracle.com/us/products/database/exadata/ performance and scalability for all database applications database-machine-x3-8/overview/index.html whether they are Online Transaction Processing (e.g. SAP ECC 6.0), Data Warehousing (e.g. SAP BW 7.0 Exadata Storage Server and higher) or consolidation of mixed database work­ The Exadata Storage Server runs the Exadata Storage loads. One of the key enablers of this is the Exadata Server Software and provides the unique and power­ Smart Flash Cache hardware and the intelligent Oracle ful Exadata software technology of the Database Exadata Storage Server Software that drives it. The Machine including Smart Scan, Smart Flash Cache, Exadata Smart Flash Cache feature of the Exadata Oracle Exadata Database Machine for SAP Customers 9

Storage Server Software intelligently caches database Exadata enables function shipping from the database objects in , replacing slow, mechanical instance to the underlying storage in addition to pro­ I/O operations to disk with very rapid flash memory viding traditional block serving services to the data­ operations. The Exadata Storage Server Software also base. One of the unique things the Exadata storage provides the Exadata Smart Flash Logging feature to does compared to traditional storage is return only speed database log I/O. Exadata Smart Flash Cache is the rows and columns that satisfy the database query one of the essential technologies of the Oracle Exadata rather than the entire table being queried. Exadata Database Machine that enables the processing of up to pushes SQL processing as close to the data (or disks) 1.5 million random I/O operations per second (IOPS), as possible and gets all the disks operating in parallel. and the scanning of data within Exadata storage at This reduces CPU consumption on the database server, up to 100 GB/second. consumes much less bandwidth moving data between database servers and storage servers, and returns a Oracle’s Exadata Smart Flash Cache features are unique. query result set rather than entire tables. Eliminating Exadata Flash storage is not a disk replacement – Exa­ data transfers and database server workload can greatly data software intelligence determines how and when benefit data warehousing queries that traditionally to use the Flash storage, and how best to incorporate become bandwidth and CPU constrained. Eliminating Flash into the database as part of a coordinated data data transfers can also have a significant benefit on caching strategy. Scale out Exadata storage enables online transaction processing (e.g. SAP ECC 6.0) the benefits of flash performance to be delivered all systems that often include large batch and report the way to the application. Traditional storage arrays processing operations. have many internal and network bottlenecks that pre­ vent realizing the benefits of flash. Flash can be added Exadata is totally transparent to SAP applications to storage arrays, but they cannot deliver much of the using the database. The exact same Oracle Database potential performance to applications. 11g Release 2 that runs on traditional systems runs on the Database Machine – but on Database Machine Oracle has implemented a smart flash cache directly it runs faster. Existing SQL statements, whether ad hoc in the Oracle Exadata Storage Server. The Exadata or in packaged e.g. SAP or custom applications, are Smart Flash Cache holds frequently accessed data in unaffected and do not require any modification when very fast flash storage while most of the data is kept Exadata storage is used. The offload processing and in very cost effective disk storage. This happens auto­ bandwidth advantages of the solution are delivered matically without the user having to take any action. without any modification to the application. All fea­ The Oracle Flash Cache is smart because it knows tures of the Oracle Database are fully supported with when to avoid trying to cache data that will never be Exadata. Exadata works equally well with single-in­ reused or will not fit in the cache. The Oracle Database stance or Real Application Cluster deployments of and Exadata storage allow the user to provide direc­ the Oracle Database. Functionality like Oracle Data tives at the database table, index and segment level Guard, Oracle Recovery Manager (RMAN), Oracle to ensure that specific data is retained in flash. Tables GoldenGate, and other database tools are administered can be moved in and out of flash with a simple com­ the same, with or without Exadata. Users and database mand, without the need to move the table to diffe­ administrators leverage the same tools and knowledge rent tablespaces, files or LUNs like you would haveto they are familiar with today because they work just do with traditional storage with flash disks. The as they do with traditional non-Exadata storage. Since Exadata Smart Flash Cache is also used to reduce the the same Oracle Database and functionality exist on latency of log write I/O eliminating performance the Database Machine as on traditional systems, the bottlenecks that might occur due to database logging. IT staff managing a Database Machine must possess The time to commit user transactions is very sensitive similar knowledge about this same software they will to the latency of log writes. manage on the Database Machine. Oracle Database administration, backup and recovery, RAC, Oracle When using Exadata, much SQL processing is offloa­ Solaris, and OL experience are important to possess ded from the database server to the Exadata cells. when managing a Database Machine. 10 Oracle Exadata Database Machine for SAP Customers

Exadata Smart Flash Cache The performance that each cell delivers is extremely Each Exadata cell comes with 384 GB of Exadata high due to the Exadata Smart Flash Cache. The Exa­ Smart Flash Cache. This means in the Database data software can simultaneously scan from Flash and Machine X2-8 and Full Rack X2-2 there is 5.3 TB disk to maximize bandwidth. The automated caching of Flash – larger than most databases. This solid state within Flash enables each Exadata cell to deliver up storage delivers dramatic performance advantages with to 5.4 GB/second bandwidth and 125,000 database Exadata storage. It provides a ten-fold improvement IOPS when accessing uncompressed data. When data in response time for reads over regular disk; a hun­ is stored in compressed format, the amount of user dred-fold improvement in IOPS for reads over regu­ data capacity, the amount of data bandwidth and IOPS lar disk; and is a less expensive higher capacity achievable, often increases up to ten times, or more. alternative to memory. Overall it delivers a ten-fold This represents a significant improvement over tradi­ increase performing a blended average of read and tional storage devices used with the Oracle Database. write operations. One of the key enablers of Exadata’s extreme perfor­ Enterprise Manager Support for Exadata Database mance is the Exadata Smart Flash Cache hardware and Machine the intelligent Oracle Exadata Storage Server Software Oracle Enterprise Manager Cloud Control 12c uses that drives it. The Exadata Smart Flash Cache feature a holistic approach to manage the Exadata Database of the Exadata Storage Server Software intelligently Machine and provides comprehensive lifecycle manage­ caches database objects in flash memory, replacing ment from monitoring to management and ongoing slow, mechanical I/O operations to disk with very maintenance for the entire engineered system. rapid flash memory operations. The Exadata Storage Server Software also provides the Exadata Smart Flash Integrated System Monitoring Logging feature to speed database log I/O. Exadata Smart Flash Cache is one of the essential technologies Oracle Enterprise Manager provides comprehensive of the Oracle Exadata Database Machine that enables monitoring and notifications to enable administrators the processing of up to 1.5 million random I/O oper­ to proactively detect and respond to problems with ations per second (IOPS), and the scanning of data Oracle Exadata Data Machine and its software and within Exadata storage at up to 75 GB/second. hardware components. Administrators can easily ad­ just these monitoring settings to suit the needs of their datacenter environment. When notified of these Exadata Storage Capacity, Performance, Bandwidth and IOPS alerts, administrators can easily view the history of alerts and associated performance metrics of the pro­ The Oracle Exadata Storage Servers comes with eit­ blem component, such as the network performance of her twelve 600 GB 15,000 RPM High Performance an InfiniBand port or the disk activity of an Exadata SAS disks or twelve 3 TB 7,200 RPM High Capacity storage cell, to identify the root cause of the problem. SAS disks. The High Performance SAS disk based With direct connectivity into the hardware compo­ Exadata Storage Servers provide up to 3.25 TB of nents of Exadata, Oracle Enterprise Manager can alert uncompressed useable capacity, and up to 1.8 GB/­ administrators to hardware-related faults and log ser­ second of raw data bandwidth. The High Capacity vice requests automatically through integration with SAS disk based Exadata Storage Servers provide up to Oracle Automatic Service Requests (ASR) for imme­ 16 TB of uncompressed useable capacity, and up to diate review by Oracle Support. Problems that would 1.3 GB/second of raw data bandwidth. When stored have required a combination of database, system and in compressed format, the amount of user data and storage administrators to detect in traditional systems the amount of data bandwidth delivered by each cell can now be diagnosed in minutes because of integrated significantly increases. systems monitoring for the entire Exadata Database Machine.

More information online Runs Oracle 10x Faster*

The World’s Fastest Database Machine • Hardware by Sun • Software by Oracle

* But you have to be willing to spend 50% less on hardware.

10x faster based on comparing Oracle data warehouses on customer systems vs. Oracle Exadata Database Machines. Potential savings based on total hardware costs. Oracle Database and options licenses not included. Actual results and savings may vary.

Copyright © 2010, Oracle and/or its a affiliates. All rights reserved. Oracle and Java are registered trademarks of Oracle and/or its affiliates. Other names may be tratemarks of their respective owners. 12

ORACLE EXADATA START UP PACK FOR SAP CUSTOMERS

An integrated approach to enable rapid results The service provides current state assessment of key Oracle Engineered Systems deliver extreme perfor­ areas essential for a successful Oracle Exadata deploy­ mance through pre-integrated technology. In order to ment. In addition, a gap analysis of assessment against realize the rapid time-to-production benefits that this Oracle best practices is provided, along with docu­ can bring, customers need to ensure that they are mented recommendations that cover implementa­ able to address the requirements in an optimal way. tion, migration strategies and change management across both people and business processes. The Oracle Exadata Start-Up Pack for SAP custo­ mers delivers an integrated service package and pro­ Production Support Readiness duct expertise to ensure an optimized and planned Oracle’s Service Delivery Managers and Oracle Engi­ deployment of an Oracle Exadata system. Oracle’s neers will proactively support project objectives, service experts deliver a suite of services that begins coordinating both the Oracle and client project with strategic architectural design and planning. teams and overseeing the Oracle Exadata installation Oracle then installs and configures the system accor­ and go-live process. Governance meetings are con­ ding to Oracle best practices. Oracle support engin­ ducted to review key best practices, so as to ensure eers provide supportability reviews throughout supportability, and report on all Oracle, customer, pre-production as customers execute the architectural and partner pre-production activities. design plans. Once in production, Oracle provides quarterly patch especially for SAP customers, deploy­ Leveraging the outputs of the Oracle Exadata Start- ments across the entire Oracle Exadata stack for one Up Advisory Service, Oracle engineers deliver the year. detail and recommendations to keep customers on a seamless path to a successful deployment and ongoing Start Up Advisory Service production support. Key technical areas that are re­ The Oracle Exadata Start-Up Advisory Service provi­ viewed include configuration, data migration, kind des an exceptional level of implementation assurance. of migration method (SAP’s R3LOAD, RMAN, Trans­ Our teams of experts work closely with customers’ portable Tablespaces, O2O (Oracle DB to Oracle DB organizations to help them to deliver the best overall migration) or Triple-O (Oracle to Oracle Online data­ Quality of Service by building a strategic plan that base migration, based on SAP Note 1508271), patch ensures mission critical applications meet the perfor­ planning, and production support readiness. mance and operational needs of the customer’s business. Providing assessments, planning and recommenda­ Exadata Installation Service tions, Oracle delivers the fundamental guidance nee­ The Oracle Exadata Installation Service provides com­ ded to minimize project and deployment risks while prehensive hardware system installation to shorten accelerating operational readiness for the Oracle Exa­ time to deployment. Oracle system implementations data platform. Oracle’s Exadata Start-Up Advisory combine highly trained engineers with proven, stand­ Service is the first step to a well-executed implemen­ ardized installation methodologies along with best tation, and is tailored to customer business require­ practices, tools and technology for all installations. ments, time to value objectives, and long-term strategic vision. Oracle Exadata Start Up Pack for SAP 13

Exadata Configuration Service Optimizing Time to Production Guided by the Start Up Advisory outputs, the Oracle Proper planning, installation, deployment and sup­ Exadata Configuration Service delivers complete Oracle port of Oracle Exadata are critical to optimizing Database configuration based on Oracle best practices. system performance. By utilizing the Oracle Exadata Oracle engineers cover all aspects of the required Start-Up Pack integrated solutions and personalized configuration and patching across the Oracle Exadata expertise, customers can ensure the ongoing system storage servers and software, database servers, shared stability and the performance expected of the techno­ storage, and database patches. Using well-documented logy—right from the start. processes, Oracle Exadata experts configure login and network addresses, create cell disks, and configure Oracle service professionals deliver the thought lea­ logins and network addresses. All configuration set­ dership, technical expertise, tools, and best practices tings are documented and delivered to the customer to help ensure a smooth and highly optimized Oracle IT team during the post installation procedures. Exadata production implementation. Customers get Activities include installation of licensed Oracle Data­ the right expertise at the right time to help mitigate base, configuration of database servers and shared risk and to maximize the value of their technology storage to support Oracle Real Application Clusters, investments. running verification tests, and documenting config­ uration and maintenance procedures. Please contact in EMEA:

Quarterly Patch Deployment Service Michael Weick, The Oracle Exadata Quarterly Patch Deployment [email protected] Service delivers a proactive patch deployment process ACS Delivery Director for SAP to ensure each customer’s Oracle Exadata for SAP Oracle Walldorf machine is optimally maintained. Oracle delivers a special patch only for SAP customers (SAP Note In North America: 1591389) Oracle performs a high-level check of the Matt Aucella system’s configuration profile to identify known [email protected] configuration issues. Oracle support experts then ACS SAP Sales Director generate a standardized report of findings, based on Oracle’s recommended best practices. Oracle imple­ In Japan and Asia Pacific: ments the required updates, once per quarter for one Chee Hian Ong year, in a unified and proactive manner across all [email protected] system components including firmware, Oracle Enter­ Director Customer Management, JAPAC prise (remark, so far as I knoe the new name is OL “only Oracle Linux) Linux or Solaris, and other Oracle software installed on the Oracle Exadata machine. Customers retain the flexibility to apply additional More information online configuration and patches as needed between the planned deployments of this service. 14

ORACLE EXALOGIC ELASTIC CLOUD CERTIFIED FOR SAP NETWEAVER 7

SAP on Oracle Exalogic Elastic Cloud is officially Exalogic connects to Exadata through the same high- supported by SAP, documented in SAP Note 1617188. speed, low-latency InfiniBand fabric that is used inside the systems, providing a scalable and powerful net­ Oracle Exalogic is the Engineered System for running working foundation for communication between nodes middleware and packaged applications, capable of in a system, as well as for scaling across multiple Exa­ virtually unlimited scale, unbeatable performance, data and Exalogic racks. and previously unimagined management simplicity. It follows Oracle’s Engineered Systems philosophy The InfiniBand fabric that spans Exalogic and Exadata (similar to Exadata) of integrating all components components provides the following key ways of of a system at the factory level providing a highly simplifying and accelerating SAP NetWeaver instal­ standardized, optimized and integrated solution that lations running on Exalogic: minimizes risk while maximizing performance and • NFS mounts from the ZFS Storage Appliance to reliability. SAP application nodes in Exalogic use the Infini- SAP customers are traditionally facing the challenge Band infrastructure for faster data transport than of building infrastructure for deploying SAP out of traditional TCP/IP over 10 GbE. This benefits both individual components: Servers, storage, networking, SAP application servers running in Exalogic and virtualization, OS, database, etc. This introduces a Enqueue Servers running on Oracle Exadata. high amount of complexity and therefore risk, as well • SAP application servers running the ABAP stack as sub-optimal performance due to lack of integration. use Oracle Net through Oracle Instant Client to The power of Engineered Systems such as Exadata and connect to the Oracle database. This enables them Exalogic show that the right point of integration is to easily use the SDP protocol over InfiniBand at at the factory level, where server, storage, networking high bandwidth and low latency, bypassing the and software engineers can build a highly integrated, traditional TCP/IP stack. optimized and tested solution that is ideally suited • All remaining standard TCP/IP connections running for customer needs. on the InfiniBand fabric will benefit from the 4x higher bandwidth per network connection compared to 10 GbE. Combining the Oracle Exalogic Elastic Cloud with the Oracle Exadata Database Machine for SAP • Both networking and storage connections to and NetWeaver from SAP NetWeaver application server nodes are handled through a single fabric, reducing com­ When running SAP NetWeaver on Oracle Exalogic, plexity and improving reliability through using it uses an Oracle database for SAP running on an reduced component counts. Oracle Exadata database machine. In addition, IP over Infiniband can be used for the The Oracle Exadata Database Machine is an easy to communication between the SAP work processes and deploy solution for hosting the Oracle Database that the Enqueue Server on Exadata. delivers the highest levels of database performance available. The Exadata Database Machine delivers Compared to typical alternatives, Oracle Exalogic outstanding I/O and SQL processing performance delivered 2-3x improved OLTP performance due to its for online transaction processing (OLTP), data ware­ superior I/O connectivity to Exadata.1 While detailed housing (DW) and consolidation of mixed workloads. SAP performance data is not yet available, we expect

1) Please see the Oracle white paper Using SAP NetWeaver with the Oracle Exadata Database Machine for details on how to set up Exadata for use with SAP www.oracle.com/sap Oracle Exalogic for SAP Customers 15

– SAP Oil & Gas 2005 / 6.x – SAP Banking Services 5.0 / 6.0 / 7.0 / 8.0 • Running SAP on Exalogic is only supported as a Three-Tier SAP installation. SAP instances run on the Oracle Exalogic Elastic Cloud server nodes. The Oracle database for SAP must run on an Oracle Exadata system. Oracle Exalogic can only be used in combination with Oracle Exadata and may not be used in combination with other database server hard­ ware or non-Oracle databases. In this setup, SAP Central Services need to run on the Exadata system. Exalogic to deliver similar performance gains for SAP NetWeaver as well. The following image illustrates the relationship between the SAP components, Exadata and Exalogic Exalogic is also the best solution for realizing the full in a Three-Tier configuration: performance benefits of Exadata for SAP, because it integrates directly into the the heart of the Exadata backplane: The InfiniBand fabric. Simplicity is another key advantage for SAP on Exa­ logic: Because all components of Exalogic have been engineered, assembled and tuned together at the factory, set-up time is reduced by up 95%. And by reducing risk of errors, simplifying diagnosis, and enabling more efficient, lower-cost operation, total infrastructure costs can be reduced by as much as 60%.

Prerequisites for running SAP NetWeaver 7.0 on Oracle Exalogic Elastic Cloud When using Oracle Exalogic Elastic Cloud in SAP environments, the following prerequisites need to be in place: Please see the Oracle white paper Using SAP See Oracle White Paper: Oracle Exalogic Elastic NetWeaver with the Oracle Exadata Database Cloud: A Brief Introduction http://www.oracle.com/us/ Machine for details on how to set up Exadata for use products/middleware/exalogic-wp-173449.pdf with SAP (http://www.oracle.com/us/products/data­ • Only SAP NetWeaver 7.x or higher is supported, base/sap-exadata-wp-409603.pdf). including SAP products which are based on SAP • Only Unicode installations of the SAP Software are NetWeaver 7.x. Please check the SAP Product supported. Availability Matrix for details regarding supported • As of this time, only Oracle Exalogic X2-2 models SAP product releases. are supported. Examples include: • As of this time, only Oracle Linux is supported as – SAP ERP (ECC) 6.0 the operating system on the Oracle Exalogic Elastic Cloud server nodes. The minimum release is Oracle – SAP BW 7.x Linux 5 Update 5. Both kernels are supported: – SAP CRM 2005 / 2007 / 7.x The Red Hat Enterprise Linux compatible kernel – SAP PLM 6.0 / 7.0x and the Unbreakable Enterprise Kernel (UEK), which is recommended. – SAP SRM 2005 / 2007 / 7.x • Solaris 11 support is planned for a later date. – SAP SCM 2005 / 2007 / 7.x 16

• The minimum supported Oracle Database Release • One project per SAPSID, with three shares per is 11g Release 2 Patchset 1 (11.2.0.2) on Oracle project: Exadata with SAP Software on Oracle Exalogic. 1. “usrsap” for the /usr/sap/ directory, 2. “sapmnt” for the /sapmnt/ directory, Using the ZFS Storage Appliance in Exalogic for 3. “oracle” for the /oracle// directory. SAP Environments The ZFS Storage Appliance included in the Oracle Furthermore, additional Oracle ZFS Storage Appliances Exalogic Elastic Cloud is ideally suited to act as a connected to Exadata and Exalogic using the same “Central Storage Repository for SAP” by providing back-plane InfiniBand network can be used as a target shared file systems in a highly available and high for very fast backups from the Oracle Exadata Data­ performance manner for the complete SAP landscape, base Machine and from Oracle Exalogic, providing consisting of application servers running on Exalogic a simple, reliable and powerful off-site backup and servers nodes and the SAP Central Services running on replication option. Exadata. This configuration offers one of the highest Using the Oracle ZFS Storage Appliance as the Central potential service levels and throughput compared to Storage Repository also leverages the facility to easily more traditional implementations. create unlimited additional Application Servers with The ZFS Storage Appliance supports the concepts of minimal effort using the ZFS “snapshot” and “clone” Projects and Shares for allocating and organizing sto­ capabilities of the appliance. rage to users, applications and other consumers. In Because of the broad variety of supported protocols, the case of SAP storage for Exalogic, the following including HTTP which allows access to the ZFS strategy is recommended: appliance through WebDAV, ZFS Storage Appliances can be used in combination with Exalogic to imple­ ment SAP’s ILM concept using either the standard ArchiveLink ADK or the XML Direct Archiving Service.

High Availability for SAP NetWeaver on Oracle Exalogic and Oracle Exadata Inside Oracle Exalogic, all servers, networking compo­ nents and connections as well as other infrastructure components such as power distribution systems are fully redundant. Similarly, the Oracle Exadata Database Machine, where the Oracle database for SAP and the SAP Central Services are running, is composed out of fully redundant components as well. Therefore, Exalogic and Exadata are ideally suited for setting up a highly available infrastructure for SAP. Since both systems leverage industry standard x86 servers for running applications, standard practices • One project “trans” with one share “saptrans” for like Oracle RAC, Oracle Clusterware or Oracle Data the /usr/sap/trans directory. Guard can be used unchanged for making the Oracle • One project “oracle” with one share for providing database, SAP services and application servers highly the /oracle directory and one share per Oracle available. client software release, mounted as /oracle/client/. Oracle Exalogic for SAP Customers 17

The following SAP support notes are helpful in Conclusion setting up HA for SAP on Exalogic and Exadata: The Oracle Exalogic Elastic Cloud offers a simple, • SAP Note 1552925 – Linux: High Availabillity reliable and high performance solution for providing Cluster Solutions infrastructure to SAP application servers, in combi­ nation with the Oracle Exadata Database machine. • SAP Note 1496927 – Protection of SAP instances through Oracle Clusterware Especially in consolidation scenarios, where Exalogic is used as a platform for hosting WebLogic, Oracle Expanding Capacity through multiple Exadata and and other applications, the recent certification of SAP Exalogic systems for Exalogic allows the consolidation of SAP dev, test and production environments onto Exalogic as well, In addition to extreme performance, lower risk, maximizing the utilization of Exalogic compute nodes. simplified deployment and operations, Exadata and Exalogic offer a simple and comprehensive way of Furthermore, environments that are especially sensi­ scaling the SAP NetWeaver infrastructure. tive to network latency can greatly benefit from Exa­ Within a rack, both Exadata and Exalogic offer de­ logic’s direct Infiniband connection to Exadata as a ployment units of a quarter, half or a full rack. By way of minimizing network latency by a factor of 10 using the InfiniBand fabric, multiple racks can be while maximizing bandwidth by a factor of 4. joined together to quickly and easily grow the under­ Installation of SAP on Exalogic is straightforward lying infrastructure. and leverages existing Oracle Linux best practices for running SAP on x86 systems, as well as the innova­ tive Oracle ZFS Storage Appliance that is built-in into Exalogic. High availability for SAP can be achieved through leveraging standard mechanisms such as Oracle RAC, Oracle Clusterware, Oracle Data Guard etc. Through growing Exalogic and Exadata from Quarter to Half and Full Rack configurations and by adding more racks of Exalogic and Exadata, Exalogic provides a very flexible and scalable infrastructure solution for SAP, while maintaining simplicity and high levels of stability. With Oracle Exalogic and Oracle Exadata, deploying simple, reliable and high performance infrastructure For growing SAP NetWeaver 7.x environments, this for SAP can now be achieved quickly, cost-effectively capability offers a simple, quick, low-risk, and modu­ and at low risk, compared to traditional ways of lar growth path. This avoids the typically long, com­ deployment. plex, time and resource intensive, and error-prone process of selecting, qualifying, acquiring, testing, and More information can be found at the following sour­ quality assuring of multiple individual components. ces: Instead, with the Oracle Exalogic Elastic Cloud and • SAP Note 1617188 the Oracle Exadata Database Machine, infrastructure • Oracle White Paper: Running SAP NetWeaver on for SAP environments of any size can now be instal­ the Oracle Exalogic Elastic Cloud (http://www. led and expanded in a matter of days instead of oracle.com/us/products/middleware/netweaver-on­ months, while substantially reducing TCA and TCO exalogic-489027.pdf) costs. • Oracle White Paper: Using SAP NetWeaver with the Oracle Exadata Database Machine.(http://www. oracle.com-/us/products/database/sap-exadata-wp­ 409603.pdf). 18

SPARC SUPERCLUSTER OPTIMIZED SOLUTION FOR SAP CUSTOMERS

Consolidate and Simplify SAP Environments The Oracle Optimized Solution for SAP provides proven best practices to consolidate complex SAP environments onto a scalable SPARC SuperCluster platform that is designed, tested, and tuned to deli­ ver the highest levels of performance and availability for data intensive SAP workloads.

The general purpose SPARC Super-Cluster runs the Oracle parallel database, the application or web ser­ ver and Oracle EM management software, and all your enterprise applications. This is especially suited for SAP customers who need a multi-purpose system, with not only SAP installed but additional enterprise applications, or having multi-tiered applications to consolidate and virtualize within their Datacenter.

SPARC SuperCluster offers SAP customers with SPARC-based systems a very smooth upgrade path. Or, it can give customers running SAP on older hard­ ware from HP and IBM a powerful system to deploy SAP applications for lower cost and with much better performance while also providing a management system for the entire stack. The Oracle SPARC SuperCluster is a general purpose engineered solution for running SAP applications next to a wide range of complementary enterprise applications with the highest levels of performance and mission critical reliability. The SPARC SuperCluster utilizes high per­ formance software from Oracle Exadata and Oracle Exalogic combined with new SPARC servers, Oracle Exadata Storage Servers, ZFS Storage Appliance, InfiniBand technology, and Oracle Solaris 10 or 11.

SPARC SuperCluster SPARC SuperCluster Optimized Solution for SAP Customers 19

The full capabilities of Oracle Exadata along with Exadata Storage Servers are integrated into SPARC SuperCluster. Exadata Storage Servers are optimized for Oracle Database 11g R2 operations and will provide outstanding performance for both transaction-based and decision support SAP workloads. An optional external storage rack can be configured for additional performance and capacity. Based on the SPARC pro­ cessor it delivers a 5x improvement in single thread performance over the previous generation along with on-chip crypto acceleration providing enhanced data security and privacy without the performance penalty. Three key benefits that SPARC SuperCluster delivers are: Extreme Performance, Lower TCO, and leading Datacenter Consolidation capabilities.

Three key benefits that SPARC SuperCluster delivers are: Extreme Performance, Lower TCO, and leading Datacenter Consolidation capabilities.

Extreme Performance: Datacenter Consolidation • Realize performance benefits of up to 10x for query, • Consolidate a wide range of SAP workloads on to a single SPARC data compression and OLTP response time SuperCluster • Integrated hardware and software designed for maximum uptime • Based on SPARC servers which to date have set 12 world record benchmarks • Runs Solaris 10 and 11, multiple databases, multiple application tiers • Utilizes Exadata storage cells delivering 10x – 50x performance improvement More information: For more information, please visit http://www.oracle.com/sap Lower TCO or • An integrated system that dramatically reduces http://scn.sap.com/community/oracle-solaris costs and downtime, and provides customers with a more easily managed infrastructure SAP Note 1693680 – Running SAP Software on Oracle SPARC SuperCluster SAP Note 1696570 – Oracle SPARC SuperCluster: Patches for 11.2.0.3 • Reduces storage requirements by compressing data SAP Note 1696716 – Creating a modified Solaris kernel medium • Easily deployed into your existing SAP environ­ ment, leveraging your current systems environment More information online 20 Press Release

ATIVAS is the First Company in Brazil to Adopt Oracle SPARC SuperCluster T4-4

Managed Service Provider is First in Latin America to Provide Complete Oracle Enterprise Cloud Managed Services Using SPARC SuperCluster T4-4

Redwood Shores, Calif. – September 27, 2012

News Facts Oracle today announced ATIVAS, an information technology subsidiary of the Asamar and Cemig Groups, will be the first managed service provider in Latin America to offer complete Oracle enterprise cloud managed services using Oracle SPARC SuperCluster T4-4. The company has selected the SPARC SuperCluster T4-4 to provide multi-tenant cloud hosting of applications and Oracle Database 11g R2 in a highly secure, high availability architecture. These services provided to ATIVAS customers can greatly reduce IT complexity, reduce costs, and provide high availability and per­ formance. SPARC SuperCluster is the first enterprise cloud infrastructure for running mission critical applications, with a highly flexible architecture. The SPARC SuperCluster T4-4 will be used to host multiple customer enterprise applications including Oracle Applications and other ISV applications, in addition to Oracle Database 11g R2, in a highly secure cloud environment. ATIVAS has one of the most modern data centers in the world with international certifications such as the Uptime Institute’s Tier III and TÜV Rheinland, a broad portfolio of solutions and commitment to its service level agreements required by companies in various business segments. To meet these requirements, the company needed a robust, scalable and highly available IT infrastructure, making the SPARC SuperCluster T4-4 an ideal solution. With Oracle SPARC SuperCluster T4-4, ATIVAS will have Oracle as a single point of contact for services and support, helping to accelerate time to resolution, and meet customers’ service level agreements. In addition, as a highly integrated Oracle engineered system, the SPARC SuperCluster T4-4 will help enable rapid deployment of client hosting solutions, with rapid time to production. During the database infrastructure implementation of Oracle SPARC SuperCluster T4-4, ATIVAS per­ formed a native integration with their One Touch monitoring platform, which will help provide high levels of security and serviceability. SPARC SuperCluster T4-4 provides a flexible platform for consolidating transactional systems for a broad range of applications including ERP, CRM, BPM, and data warehousing with Oracle Database 11gR2. SPARC SuperCluster T4-4 incorporates integrated management software, making it easier for ATIVAS to manage services and enhance its ability to monitor and provision Oracle environments. This is because environmental management is performed by a database administrator, which can simplify environmental control, reduce training costs and risks in a scenario where multiple people are managing the environment. 21

Supporting Quotes "ATIVAS will be the first managed service provider in Brazil to provide data center hosting services in the cloud with SPARC SuperCluster T4-4 with high performance, security, and SLAs. With the adoption of SPARC SuperCluster T4-4, we intend to transform ATIVAS into a market leader supporting clients in migrations and upgrades to Oracle platforms, greatly reducing complexity and cost through our cloud services,” said Anthony Phelipe, CTO, ATIVAS. “Oracle SPARC SuperCluster T4-4’s high level of integration and optimization helps greatly reduce the cost and complexity of IT infrastructure, providing higher availability and performance. This makes it an ideal solution for companies and large projects that need to consolidate a large number of applications, databases and middleware on a single server. SPARC SuperCluster T4-4 meets these requirements for ATIVAS,” said João dos Santos, Sales Director, Systems, Oracle Brazil.

Supporting Resources • SPARC SuperCluster T4-4 • Oracle Database • ATIVAS

About Oracle SPARC SuperCluster T4-4 Oracle SPARC SuperCluster T4-4 is the world’s fastest general purpose engineered system, delivering high performance, availability, scalability and security to support and consolidate multi-tier enterprise applications with web, database and application components. The SPARC SuperCluster T4-4 combines Oracle’s SPARC T4-4 servers running Oracle Solaris 11 with the database optimization of Oracle Exa­ data, the accelerated processing of Oracle Exalogic Elastic Cloud Software, and the high throughput and availability of Oracle’s Sun ZFS Storage Appliance all on a high speed InfiniBand backplane. Part of Oracle’s engineered systems family, the SPARC SuperCluster T4-4 demonstrates Oracle’s unique ability to innovate and optimize at every layer of technology to simplify data center operations, drive down costs, and accelerate business innovation.

About ATIVAS ATIVAS, information technology (IT) company of Asamar and Cemig groups is positioned as a Managed Service Provider (MSP). To do so, it acts strongly in the management of IT services to customers, commit­ ted to the Service Level Agreements (SLAs) required by the various business segments and suppliers and compliant with ISO 20000. It has other important international certifications such as the Uptime Institute’s Tier III and TÜV Rheinland.

About Oracle Oracle engineers hardware and software to work together in the cloud and in your data center. For more information about Oracle (NASDAQ:ORCL), visit www.oracle.com.

Trademarks Oracle and Java are registered trademarks of Oracle and/or its affiliates. Other names may be trademarks of their respective owners. Contact Info Michelle Jenkins Drew Smith Oracle Blanc & Otus +1.425.945.8306 +1.415.856.5127 [email protected] [email protected] 22

ORACLE DATABASE APPLIANCE CERTIFIED FOR SAP

The Oracle Database Appliance enables you to take The Oracle Database Appliance hardware is a rack- advantage of the world’s most popular database— mountable system containing two Oracle Linux Oracle Database—in a single, easy-to-deploy-and­ servers and one storage shelf. Each server features manage system. It’s a complete package of software, two 8-core Intel Xeon E5-2690 processors, 256 GB server, storage, and networking that’s engineered for of memory, and 10-Gigabit Ethernet(10GBase-T) simplicity; saving time and money by simplifying external networking connectivity. The two servers deployment, maintenance, and support of highly are connected together via a redundant 10-GbE available database workloads. interconnect for cluster communication and share direct-attached high performance SAS storage. The appliance contains 18 TB of raw storage that’s Fully Redundant Integrated System doublemirrored or triple-mirrored, offering 9 TB or Providing access to information 24/7 and protecting 6 TB, respectively, of resilient usable database storage. databases from unforeseen as well as planned down­ And, there are four 200 GB solid-state disks for the time can be a challenge for many organizations. database redo logs to boost performance. The appli­ Indeed, manually building redundancy into database ance is also designed with mission-critical require­ systems can be risky and error-prone if the right ments in mind, with hot-swappable and redundant skills and resources are not available in-house. The components. Oracle Database Appliance is designed for simplicity The Oracle Database Appliance runs Oracle Database, and reduces that element of risk and uncertainty to Enterprise Edition, and customers have the choice help customers deliver higher availability for their of running Oracle Real Application Clusters (Oracle databases. RAC). Oracle Database Appliance Certified for SAP 23

Ease of Deployment, Management, and Support While the SAP database administration tools (BR*Tools) and the SAP Central Services (SCS and To help customers easily deploy and manage their ASCS) can be deployed and run on the Oracle databases, the Oracle Database Appliance features the Database Appliance, SAP application instances have Appliance Manager software for one-button automa­ to run on separate machines which use the Ethernet tion to provision and diagnose database servers. The network to exchange data with the database(s) on the Appliance Manager feature greatly simplifies the Oracle Database Appliance. In SAP terminology this deployment process and ensures that the database is called a three tier architecture. This flexible three configuration adheres to Oracle’s best practices. Its tier architecture allows for any combination of hard­ built-in diagnostics also monitor the system and ware and operating systems running the SAP detect component failures, configuration issues, and instances to be used with the Oracle Database deviations from best practices. Should it be necessary Appliance. So for example you can run or keep exi­ to contact Oracle Support, the Appliance Manager sting SAP Application servers on Solaris, AIX or collects all relevant log files and environmental data HP-UX platforms connected to the Oracle Database into a single compressed file. In addition, the Oracle Appliance. This flexibility allows for an easy intro­ Database Appliance Auto Service Request (ASR) duction of the Oracle Database Appliance in existing feature can automatically log service requests with SAP environments as it leaves the SAP application Oracle Support to help speed resolution of issues. layer unchanged.

Certified and Supported for SAP All SAP products and solutions based on SAP NetWeaver Technology using a minimum SAP NetWeaver Version 7.0 are certified and supported to be used with the Oracle Database Appliance. Therefore SAP products such as SAP ERP 6.0, SAP ECC 6.0, SAP BW 7.0, SAP CRM 7.0, SAP SRM 7.0 or SAP Solutions such as SAP Banking Services version 7.0 can be used with the Oracle Database Appliance.

The Oracle Database Appliance provides the following capabilities for an SAP environment: • Highly available active-active clustered database server for SAP Applications • Highly available file server for SAP required shared file systems such as /sapmnt • Complete clustering solution for SAP High Availability Resources such as Central Services for both ABAP and JAVA stack 24

ORACLE VM SERVER FOR X86 VIRTUALIZATION NOW AVAILABLE FOR SAP CUSTOMERS

Oracle VM Server for x86 is a free server virtualiza­ Oracle VM Manager native SSH Command Line Inter­ tion and management solution that makes SAP and face (CLI). The new Command Line Interface can be other enterprise applications easier to deploy, manage, used to perform the same functions as the Oracle VM and support. Backed worldwide by affordable enter­ Manager Web Interface. The CLI commands can be prise-quality support for both Oracle and non-Oracle scripted and run securely in conjunction with the Web environments, Oracle VM facilitates the deployment Interface, thus bringing more flexibility to help you and operation of your SAP applications on a fully deploy and manage an Oracle VM environment. certified platform to reduce operations and support Storage configuration and management. Includes costs while simultaneously increasing IT efficiency centralized storage configuration to manage storage and agility. in an automated, uniform way; Storage Connect plug-ins for GUI access to advanced storage functio­ The Virtualization Platform for Enterprise Workloads nality available from Oracle and 3rd party partners; Thin provisioning and cloning for storage efficiency. Many Organizations are facing the challenges of a rapidly expanding data center—increased operating Network configuration and management. All Oracle costs, inefficient resource utilization, and an eye toward VM Server logical network configuration and mana­ cloud computing. A virtualization solution has to gement is now performed by using Oracle VM Mana­ increase datacenter flexibility, meeting price/perfor­ ger, for example, management. Oracle VM Server is mance needs, and make applications easier to deploy, supported on Oracle and non-Oracle x86 systems. manage, and support. Rapid VM provisioning and cloning. Sparse file sup­ port in OCFS2 enables significantly faster virtual Oracle VM delivers: machine provisioning and cloning; it allows users more High performance, high scalability. The low-over-head control over data allocation, improving both perfor­ architecture with the Xen© hypervisor provides mance and storage efficiency. OCFS2 also provides scalable performance under increasing workloads to “instant” cloning capabilities to create copy-on-write meet the most aggressive performance requirements; clones and that can be immediately started modified it supports up to 160 physical CPUs and 4TB mem­ on any machine in a server pool independent of the ory; each guest VM supports up to 128 v CPU and clone “source” VM. 2TB memory to accommodate enterprise and cloud Secure live VM migration. Completely eliminate ser­ workloads. vice outages associated with planned maintenance or Advanced management for zero extra cost. It includes scale up your resources quickly by migrating running Oracle VM Manager for centralized, browser-based VMs to other servers over secure SSL links, without management of your resource pools; includes policy- interruption. Create dedicated Live Migration networks based, dynamic resource scheduling; dynamic capacity to eliminate impacts on other network traffic. and power management. A rich, dynamic html UI High availability. Restart failed VMs, reliably and provides ease of use. Oracle VM Manager also inclu­ automatically, on other servers in the server pool, des comprehensive event tracking. after an unexpected server or individual VM outage. Latest hardware support. Leverage the new hardware Physical-to-virtual/virtual-to-virtual machine conver­ © © © © features from Intel Xeon and AMD Opteron sion. Quickly convert existing physical servers or processors for higher performance and more efficient non-Oracle VM virtual machines (i.e. VMDK, VHD, power management. Oracle VM Server is supported etc.) to Oracle VM virtual machines to reduce license on Oracle and non-Oracle x86 systems. expenses. Oracle VM Server for X86 virtualization now available for SAP customers 25

Virtual CPU scheduling priorities and caps per VM. Oracle VM supports the following guest operating Control access to CPU between multiple VMs to systems in SAP environments: align with IT/business priorities. • Oracle Linux 5, and 6 Minimum Oracle VM version for SAP environments. • Oracle Solaris 10 and Oracle Solaris 11 To use Oracle VM in SAP environments it is required • SuSE Linux Enterprise Server 11 to use Oracle VM 3.2.1 as a minimum version. Please refer to the product documentation for com­ plete information on supported guest operating Solaris and Linux support. Run Solaris (10, 11) and system configurations. Linux (OL 5, 6 and SLES 11) guest operating systems on Oracle VM to support your entire data center. Oracle VM supports the following Oracle Database (Check SAP PAM for SAP products on guest OS versions with SAP: mentioned before). Oracle Single Instance Database • supported with all Linux distributions (except Object Tagging, Search and Filter to assist user RHEL) managing large deployments. Object tagging allows • 10.2.0.5, 11gR1, 11gR2 users to tag virtual machines and servers and filter by using those tags; this can help administrators to bet­ Oracle Real Application Clusters (RAC) ter manage a large-scale environment. Oracle VM also • minimum Oracle version 11.2.0.3 allows users to search for an object in their environ­ • Oracle Linux (minimum 5.5) only ment and jump straight to it to increase efficiency. Oracle VM Support: Official certification based on real-world testing. The Complete Stack, One Call Worldwide Certified for use with SAP and other most sophistica­ Oracle’s world-class support organization offers Oracle ted enterprise workloads under real-world conditions. VM Premier Support including: Access to patches, Check SAP Note 1808268 – SAP on Oracle VM – Oracle fixes, and updates delivered via a subscriber network, VM Support for more information on SAP support. the Unbreakable Linux Network and 24x7 global support Oracle VM software is available for free Free licence and affordable, full-stack enterprise-class download. Support for Oracle VM can be purchased support. Oracle VM licence comes free of charge; via Oracle VM Store. Pricing for Oracle VM support SAP Customers have to buy an Oracle VM Premier is calculated on a per system basis: Consult Oracle’s Support Subscription from Oracle. pricing guide for further details. For Oracle x86 systems, Oracle VM support is included with Oracle Integrated Server Virtualization and Management Premier Support for Systems. Consisting of Oracle VM Server for x86, open source server software, and an integrated web browser-based Why Customers Choose Oracle VM management console, Oracle VM Manager, Oracle VM provides an easy-to-use, feature-rich graphical interface for creating and managing virtual server pools, running on x86 based systems across the ent­ erprise. Users can create and manage virtual machines (VMs) that exist on the same physical server but that can behave independently, with each VM having its own virtual CPUs, network interfaces, storage, and operating system. 26

“We are vertically split – the person in charge at each business unit watches over everything from applications to hardware. By integrating our database with Oracle Exadata, we can now leave the database-layer to our central database administrator.”

– MR. MASATOSHI UTSUNOMIYA, Lion Corporation, Director of System Department

ORACLE EXADATA ADOPTED FOR AN INTEGRATED DATABASE INFRASTRUCTURE ACHIEVES 20X INCREASE IN SAP ERP ACCOUNTING QUERY SPEED

Lion Corporation http://www.lion.co.jp/ In an effort to keep TCO (see Note 1) in check, We have positioned our company aggressively to Lion Corporation is in the midst of implementing undertake four specific strategic activities, fundamental IT restructuring: Applications are 1) qualitative growth of domestic business; Annual Revenue: being moved to a private cloud; and business data 2) quantitative expansion in of overseas businesses; Over $3 Billion is being ported to an integrated database infra­ 3) development of new business value; and Business category: structure. For the implementation, Oracle Exadata 4) enhancement of organizational learning Database Machine was selected as their integrated capabilities.” Chemicals database infrastructure. By switching the database Moreover, Lion is pushing to penetrate into Korea, Oracle Products for their accounting system running on SAP ERP China, and countries throughout Southeast Asia, • Oracle Exadata Database 6.0, application speeds have dramatically improved, and also to developing countries. Machine while large-scale storage compression has been • Oracle Database 11g achieved. Lion has reaped great rewards with migra­ IT services provided by their Integrated Systems • Oracle Advanced Compression tion work that took only two and a half months. Division supports all of Lion’s business endeavors. • Oracle Advanced Customer They are also planning a future migration of their The backbone system is composed of business Support Service(ACS) Teradata information system to Oracle Exadata as systems that include order and shipping control, part of their proactive efforts further to reduce costs. sales control, inventory control, accounting, and Oracle Benefits: human resources control. On average, Lion receives - Integrated database tens of thousands of orders, and ships hundreds of infrastructure that reduces IT Migration of business applications to the cloud service TCO Building an integrated database infrastructure thousands of packages every day. It is highly critical - Improved performance Lion is a major Japanese manufacturer of toiletry that they maintain a system that enables their de­ - Reduced storage consumption products including detergents, soaps, toothpaste livery to distributors the same day after they receive - Shortened system migration and the like, pharmaceutical products and chemical an order. That is precisely IT Services’ mission. period goods. Since its founding over 120 years ago, Lion Additionally, from the viewpoint of management, - Improved management keeping down TCO associated with IT Services is structure of system operation has continued to grow and to expand the scope of its business endeavors. Mr. Masatoshi Utsunomiya, also a key issue. SAP Director of the Integrated Systems Division at Lion, • SAP ERP 6.0 had this to say about Lion’s business prospect Hence, Lion migrated their business applications “In our business management vision that named that were running on mainframes to a private cloud. “Vision 2020,” we have established plans looking They also took proactive steps for their open-system forward from the year 2011 to the year 2020. database toward switching from decentralization of each system to an integrated system that works as a shared infrastructure. Oracle Exadata for SAP at Lion 27

Mr. Utsunomiya added, “When we operated data­ The SAP accounting database also integrated to Oracle Exadata base setups for each system, version control or ap­ plying security patches was always a very time consuming task.” Then, in June, 2010, Lion intro­ duced a six-terabyte (TB) Oracle Exadata Database Backbone system (mainframe) • Sales distribution Machine V2 which they initially utilized as their • Master control 20x faster for SAP accounting backbone system as database migrated from the • Initial cost control sys processing • Sales analyses (DWH) mainframe. Says Mr. Utsunomiya: “Oracle Exadata 50% storage compression supported online data updates from the transaction Reduces maintenance and processing.” Accounting system (SAP) operating costs • Runs with Linux • Integrates development, Teradata replace integration The SAP accounting database also integrated testing, production in the planning stage environment to Oracle Exadata The next target for database integration was the SAP ERP 6.0-based accounting system which had been running since 2006 on an open system. Lion The storage had enough free space, so Lion could completed its migration to a private cloud in forecast that detailed sizing would not be necessary. August, 2011 as the servers were aging. At the beginning of 2011 when the migration plan was Work actually commenced in the middle of Feb­ made, Oracle Exadata was not an SAP-certified ruary in 2012. Mr. Utsugi added “We were able to platform. For that reason, Lion used a cloud service upgrade Oracle Exadata from V2 to X2-2 with also for Oracle Database 11g and the storage. about 10 days of preparation time, and to com­ plete it over a weekend. Then we could switch In June, 2011, just before operations began, Oracle databases in about two and a half months.” Lion Exadata obtained SAP certification. Mr. Utsunomiya needed to ensure that their migration was secure said: “We intended from the beginning to integrate and completed in a short amount of time, so for the our accounting database to Oracle Exadata, so we upgrade and migration, they relied on support started considering it early on when we heard of from ACSS (Advanced Customer Support Services) the product from Oracle Japan.” at Oracle Japan. Lion also utilized the O2O (Oracle­ to-Oracle) Migration Service for database migra­ As a result, they found that Oracle Exadata X2-2, tion. the upgraded version, was a SAP-certified plat­ form. Lion set about completing all the necessary Three SAP ERP environment databases, namely internal procedures by the end of 2011, and star­ one for development, one for verification and one ted the project in order to migrate their database for production use, were targeted for migration. from the cloud at the beginning of 2012. One rehearsal was carefully conducted for actual use. By switching databases over the last Saturday Mr. Katsuya Utsugi, a manager in the supervising and Sunday of May, Lion was able to migrate its section of the Integrated Systems Division that databases without any disruption to its accounting supervises the accounting system at Lion, said division’s work. “When we migrated our database from the private cloud, we did not have to set detailed require­ ments.” Lion had carefully verified Oracle Exadata’s performance with benchmark tests when they introduced it in 2010, and found it to be adequate. 28 Oracle Exadata for SAP at Lion

20x increase in accounting query processes With the success of migration of their accounting speed with half for storage consumption system database, Lion began at a heightened speed to integrate databases in other business systems The Integrated Systems Division at Lion was that are still running in the open system. Lion is extremely satisfied with the migration results. The planning to migrate their information systems new system improved speeds 20x for a portion of from datawarehouse-dedicated Teradata (capacity: accounting query, compared to processing speeds 1.6 TB) to Oracle Exadata soon. Thereafter, Lion they experienced while referencing in the private is considering integrating their manufacturing cloud. For that reason and others, the Accounting control systems and supply and demand control Division has given the system high marks. systems by the end of 2013. From 2014, Lion is Furthermore, by utilizing Advanced Compression forecasting that they will proceed with preparing “We intended from the in Oracle Database 11g to its fullest, Lion success­ countermeasures to ensure sustained business and fully achieved a major reduction in storage con­ beginning to integrate to handle natural disasters by implementing repli­ sumption. The 1.4TB-database volume on their cation at a backup site. our accounting database cloud storage has been reduced to approximately to Oracle Exadata, so we 700GB or half of that with the new integrated By migrating business system applications to started considering it database infrastructure. private cloud and integrating databases to Oracle early on when we re­ Exadata, Lion successfully keeps TCO down, while ceived information about Lion will continue to push forward with improve­ ensuring their system infrastructure is strengthe­ the product from Oracle ments in their operation and control structure ned. These are positive steps toward achieving Japan.” according to increases in business systems that use their basic strategy of Vision 2020. To achieve their integrated database infrastructure. “We are these strategic goals, Lion will continue utilizing – Masatoshi Utsunomiya, vertically split – the person in charge at each Oracle products and services. business unit watches over everything from appli­ Lion Corporation, cations to hardware.” Mr. Utsunomiya added in his Director of System Department evaluation that “by integrating our database with Oracle Exadata, we can now leave the database-layer to our central database administrator.”

Note 1: Total Cost of Ownership. Indicates the overall cost of an IT system ownership. TCO represents the total cost associated with introducing computer systems, maintenance of the environment, control and other expenditures. Contents of this case study: Valid as of January, 2013. Oracle Exadata: the proven Database Cloud Platform for performance and consolidation – deployed by SAP Customers today

oracle.com/sap [email protected] 30

DONGFENG MOTOR IMPROVES SYSTEM PERFORMANCE 15X WITH PRIVATE CLOUD DATABASE FOR RAPID BUSINESS DEVELOPMENT

Dongfeng Motor Co., Ltd. (DFL) was established In addition, running the distributor management on June 9, 2003 as a joint venture between Dong­ system centrally on Oracle Exadata ensures DFL feng Motor Corporation and Nissan Motor Co. It can support the large volume of data in the com­ is the biggest joint-venture enterprise in China’s pany’s distributor-management system and the automotive sector, with registered capital valued rapid increase in system users. This will signifi­ Dongfeng Motor Co., Ltd. Wuhan, China at US$2 billion. cantly reduce the hardware required, compared to running the system separately at each location. In July 2011, DFL launched a 2011 to 2015 de­ velopment program, which will be worth around Why Oracle? Industry: US$7.9 billion to the Chinese economy. The Automotive program will increase the company’s sales from DFL chose Oracle products to develop its private 1 million to 2.3 million vehicles and its sales cloud database as Oracle Exadata’s integrated Employees: outlets from 1,400 to 2,044. hardware and software offers high reliability, easy 70,000 integration and scalability, reduced costs, and is DFL needed to ensure its IT services and infrastruc­ convenient to manage. The company was attracted Annual Revenue: ture could support this rapid business development, to Oracle Exadata’s excellent performance, which Over $5 Billion while minimizing infrastructure implementation significantly reduced purchasing costs by elimina­ and maintenance costs. ting the need for extra database software and disk Oracle Product and arrays. Oracle Exadata would also improve the Services: company’s return on investment for its private • Oracle Exadata Database The company developed a private cloud cloud database, and save energy, data center space, Machine and management and service expenses. • Exadata Storage Server database based on Oracle Exadata Software Database Machine to integrate enter­ In addition, DFL was impressed by Oracle’s com­ prisewide data services and support its plete, enterprise, cloud lifecycle management solution. It is currently testing Oracle Enterprise SAP-based, spare-parts, logistics manage­ Manager 12c, which offers a consolidated view of ment system and in-house-developed, the Oracle Exadata hardware and software. This will help DFL centralize its systems and simplify distributor-management system. system and data center management, improving IT service quality and reducing operational costs. By taking advantage of Oracle Exadata’s superior performance, DFL has easily supported both systems Implementation Process on a single database machine. In preliminary tests, DFL purchased an Oracle Exadata Database Ma­ Oracle Exadata improved the performance of the chine X2-2 Quarter Rack in November 2011, spare parts logistics management system by 15x, engaging Oracle Diamond Partner Accenture and compared to its legacy architecture-based database Oracle partner Shenzhen Lan-You Technology Co., environment. Ltd. to install the machine at the company’s data center in Huadu District, Guangzhou. Shenzhen The database machine also provides the storage Lan-You Technology deployed the test and develop­ capacity and scalability to easily support the expect­ ment environment later that month, followed by ed growth in sales, products, and concurrent system the main Oracle Exadata hardware in December users over the next three years. This will save DFL 2011. a significant amount in system upgrade costs. Oracle Exadata for SAP at Dongfeng 31

In January 2012, the Oracle partners deployed the databases for the spare parts logistics management and distributor management systems. Due to Oracle Exadata’s pre-assembled, configured, and balanced, out-of-the box features, the deployment time was reduced from one month to one week, minimizing the impact on the company’s opera­ tions.

In March 2012, the partners carried out perfor­ mance tests and additional tuning, and deployed and tested the management monitoring tool.

The spare parts logistics management and distri­ butor management systems went live on the Oracle Exadata-based, private, cloud database in mid-2012.

Partner • Oracle Partner • Shenzhen Lan-You Technology Co., Ltd. • Accenture

Shenzhen Lan-You Technology helped DFL purchase Oracle Exadata, coordinate its related IT resources, and install the software and hardware. The partner also helped commission and conduct application software, equipment operation, and maintenance management tests.

Accenture deployed the databases for the spare parts logistics management system on Oracle Exadata and took part in the performance tests.

For more information please see: www.oracle.com/sap Email: [email protected] 32

INFOSYS – ORACLE EXADATA FOR SAP CONSOLIDATION SOLUTION

Business Background Solution Description ® Oracle’s product strategy provides flexibility and The Exadata Database Machine is a “cloud in a choice across the IT infrastructure. Nearly 50% of box” composed of database servers, Oracle Exadata all the SAP systems are running on Oracle database, Storage Servers, an InfiniBand fabric for storage POWERD BY INTELLECT DRIVEN BY VALUES this portion grows up to more than two-thirds for networking and all the other components required mid-size and large enterprise. SAP customers in to host an Oracle Database. It delivers outstanding every industry entrust their application deploy­ I/O and SQL processing performance for online ments to Oracle databases. transaction processing (e.g. SAP ERP 6.0), Business Warehouse (e.g. SAP BW 7.x) and conso­ With the rapid increase of data volume, users are lidation of mixed workloads. facing challenges on their SAP system today. Some of the challenges faced by users: In this solution, SAP 3-tier architecture is used by • Long running batch jobs isolating Exadata database and SAP application servers. • Time-frame window for BW data extraction is not enough • Extreme performance is delivered for SAP appli­ cations by leveraging the massively parallel grid • Temporary system hardware resource bottleneck architecture using Real Application Clusters and due to business transaction spike Exadata storage • Patching complexity of database software for • Simplified consolidation of SAP and non-SAP SAP system and non-SAP system databases is gained by using Oracle Enterprise Manager 12c The Exadata Database machine was certified by SAP on June 10th, 2011 and can be used with • Benefiting from integration of Exadata, power SAP NetWeaver 7.0 or higher including all SAP consumption and space requirement in server products which are based on SAP NetWeaver 7.x room is much less than tradition solution. such as SAP ERP 6.0, SAP BW 7.x, SAP CRM • Exadata is fully supported by SAP BR*Tools 7.x etc. Oracle has defined an “Exadata for SAP” and all other SAP monitoring tools program and one dedicated team from Oracle • Infosys has a “ready to use” benchmark/POC/­ Partner Solution Center has been working on the Demo/Lab platform for any SAP on Oracle SAP on Exadata enablement and implementation solutions support in APAC ever since then. • A complete step by step guide is generated which makes the implementation much easier than before • Understands and resolved the real pain points & critical issues during implementing SAP on Exadata solution Infosys – Oracle Exadata for SAP Consolidation Solution 33

Features Benefits

Exadata Smart Scans Great reduction in data sent to database servers. Offloading data processing to storage cells.

Exadata Storage Indexes Eliminate unnecessary I/O in storage grid.

Hybrid Columnar Compression* Efficient compression increases effective storage capacity and increases user data scan bandwidths by a factor of up to 10X.

Exadata Smart Flash Cache Breaks random I/O bottleneck by increasing IOPs by up to 20X. Doubles user data scan bandwidths.

I/O Resource Manager (IORM) Enables storage grid by prioritizing I/Os to ensure predictable performance.

*Not yet supported by SAP

Solution Landscape About Infosys Oracle’s product strategy provides flexibility and Many of the world’s most successful organizations This solution utilize the Exadata database machine rely on Infosys to deliver measurable business as “Enterprise Private Database Cloud Server” which value. Infosys provides business consulting, tech­ maximizes the value of customer’s IT investments, nology, engineering and outsourcing services to reduces the cost of system complexity. Database help clients in over 30 countries build tomorrow’s instance for SAP and non-SAP applications can enterprise. be managed and monitored by Oracle Enterprise Manager 12c. For more information, contact [email protected] and [email protected] Isolation of DB layer and SAP application layer enables the easy, on demand reconfiguration of the 3-tire infrastructure. 34

A TOS IT – ORACLE EXADATA SERVICES FOR SAP CUSTOMERS

Interview with Guido Maushart from global IT service provider Atos about the Oracle Database Machine for SAP – clear benefits for both IT and the business

Leading European IT service provider Atos (turnover When did Atos start using the Oracle Exadata Database of €8.8 billion, 76,400 employees in 48 countries, Machine? headquarters: Paris) has been a partner to SAP for over 30 years. To date, Atos has installed SAP on more Maushart: Over four years ago. Initially mainly in than 5,000 systems around the globe. The leading The Netherlands, one of the global Atos sites where IT service provider is also a long-standing partner to we had over 2000 large database installations. We’ve Oracle, hosting or managing more than 4,200 Oracle always wanted IT operations here to be as good and databases. There are plenty of good reasons why Atos efficient as possible while offering the appropriate uses the Oracle Exadata Database Machine for SAP, performance. Exadata was the perfect solution. The as Guido Maushart, Solution Design Authority at Netherlands is also home to our Global Exadata Atos AG, Zurich, explains in the following interview. Competence Center (GECC).

What is the GECC? What does it do? What were the main reasons for Atos choosing Exadata in the SAP environment? Maushart: One of the central jobs of the GECC is to provide support to all the Exadata systems used Maushart: One of the deciding factors was the fact or supported. It is also responsible for Big Data and that with SAP response times are seen as critical Business Analytics. This special global competence Service Levels so they really matter. SAP response center is able to support local organizations in their times are critical to the business. Exadata is able to use of Exadata. Atos has several experienced consul­ support entire business processes and dramatically tants and Engineered Systems specialists based here reduce response times with outstanding performance who produce customized proofs of concepts and TCO depending on the individual circumstances. Given scans. its high availability, Exadata also allows greater use to be made of the active-active database technology, What SAP cases or scenarios does Atos encounter Real Application Clusters. And does so at minimal for the POCs? cost. Another benefit of Exadata is that it allows SAP database landscapes to be consolidated within SAP Maushart: These are usually customized SAP instal­ and even also with other Oracle databases. For us as lations – and a BW environment, a dedicated ERP an outsourcer, Exadata therefore solves several pro­ infrastructure landscape or an SAP webshop, which blems at once – all in all, the Oracle Database Machine almost directly accesses the database and is conside­ simplifies IT operation and reduces the total cost of red mission critical. This setup produces concrete ownership for Oracle database landscapes that run facts on performance. Individual key facts, such as under SAP. And what is true for us in hosting or response times at RFC interfaces and much more managed services, is of course also true for SAP besides, are taken into account. We are also able to customers. indicate the value added from using Exadata, for example a higher level of availability, cost savings from database consolidations etc. An Oracle Exadata X2-2 half rack is currently used for this purpose. Atos also currently uses 26 Exadata systems for non-SAP work. Atos IT – Oracle Exadata Services for SAP Customers 35

And what about the TCO scans you mentioned? And security also benefits from Exadata through the Oracle Enterprise Vault solution provided by Exadata. Maushart: The idea behind these TCO scans is to take For example, there is no scope for forgetting a compo­ stock of a particular customer environment to allow nent in patches. And this is something that shouldn’t us to quickly comment on costs and benefits, inclu­ be underestimated. By way of conclusion, we have ding potential for optimization, ROI and value added found that using Exadata delivers multiple, clearly from using Exadata. In short, whether it’s worth using demonstrable benefits for IT and the business. Exadata and if so, how. Based on our far-reaching experience of IT operations, the results of these TCO scans are important decision-making bases which companies need when using a new system.

Has there been anything in particular that you have learned from the Exadata POCs or TCO scans thus far?

Maushart: We always start with performance; it’s our main concern. We’ve identified two performance as­ pects to which customers are most sensitive. Firstly of course Exadata generally results in better response times. Secondly, we’ve really noticed communication links, especially the RFC interfaces in the SAP envi­ ronment. More and more importance is being attached to the best possible way of interacting with peripheral or sub-systems. Again Exadata can bring optimizati­ ons – ultimately improving the dialog performance of complete IT systems.

From what you have seen, how do companies using SAP benefit in particular from Exadata in the SAP environment?

Maushart: As I’ve already said, SAP customers gain important benefits from enhanced performance – also in terms of backup performance. Using Exadata, they also stand to gain from optimized high availability for both unscheduled and scheduled downtimes. The latter applies especially to maintenance. Exadata shortens maintenance windows because the patch management time is minimized thanks to standardized components in a stack and is also associated with less risk. For global companies which have to provide SAP operation 24/7 – which is most companies these days – this is a crucial benefit. 36

“We chose Oracle Exadata over products from other vendors for its cost-efficiency; reduced hardware, data center, and energy requirements; and faster implementation times. We have established a centralized, enterprisewide, private-cloud platform for our core business applications and cut system maintenance and operational costs by 80%.”

– DING TAO, Vice General Manager, Information Management Department, Shenhua Group Corp. Ltd

SHENHUA GROUP CUTS COST OF SYSTEM MAINTENANCE AND OPERATIONS BY 80%, SHORTENS IMPLEMENTATIONS BY AS MUCH AS 500%

Shenhua Group Corp. Ltd. (Shenhua Group) is the Solutions largest modernized coal production enterprise in Oracle Customer: China, and the largest coal dealer in the world. • Cut system operation and maintenance costs by Shenhua Group Corp. Ltd, The company provides end-to-end production, 80%, by centralizing management of the Oracle transportation, and sales services in the coal-to­ and SAP systems, so only one or two database Annual Revenue: liquids, coal-to-chemicals, electricity, thermal administrators are required Beijing, China power, ports, railways, and shipping sectors. Its • Reduced implementation time by 300% to 500% Location: business operations include processing natural compared to conventional IT infrastructure, by resources from Chinese, state-owned assets and Chemicals using the pre-optimized configuration and out- conducting state-authorized coal exploration. of-the-box, balanced architecture Industry: Shenhua Group also coordinates and manages the • Lowered total cost of ownership while increasing Natural Resources operation and production of its subsidiaries in each these sectors. database capacity by integrating mission-critical Employees: applications used to manage coal and energy production data on a centralized, enterprisewide, 176,500 Challenges cloud platform Annual Revenue: • Establish a single, secure, and highly reliable • Ensured 24x7 system availability, optimized Over $5 Billion enterprise, private-cloud platform to inte­ disaster recovery, and minimized the loss of grate various SAP databases and an Oracle critical coal-and energy-related data, by taking Oracle Product and Services: Siebel CRM system used to manage coal and advantage of advanced redundancy features • Oracle Exadata Database energy production data Machine • Reduced hardware, data center, and energy • Oracle Database 11g • Stem and reduce cost of expanding IT system consumption costs by consolidating previously • Oracle Advanced Compression operations and management separate IT systems and eliminating resource • Oracle Advanced Customer • Provide reliable and comprehensive support for wastage Support Service(ACS) management’s decision-making and the analyses • Ensured efficient IT resource allocation by sha­ Oracle Benefits: of coal production, sales, and transportation data ring the same database service for critical coal - Integrated database • Enhance database capacity and ensure the com­ and energy production applications and the infrastructure that reduces IT pany has sufficient IT resources required to informatization project, rather than using diffe­ service TCO operate and manage its informatization, IT- rent systems - Improved performance - Reduced storage consumption development project (which will improve online - Shortened system migration access to coal- and energy-related data) period - Improved management structure of system operation

SAP Oracle Exadata for SAP at Shenhua 37

• Allowed managers to quickly and concurrently The company then seamlessly migrated Oracle access large volumes of secure, reliable coal- and Siebel CRM and other important resource plan­ energy-related data for reporting, decision-making, ning systems onto the database machine. and analytics by simultaneously optimizing online transactional processing and online appli­ In October 2012, Shenhua Group worked with cations processing Oracle Diamond Partner Accenture to complete the project by deploying the critical SAP enterprise • Laid a solid foundation for future low-cost IT management systems onto Oracle Exadata. infrastructure expansion by having various con­ figurations, such as quarter-, half- or full-racks, available for business growth Partner Shenhua Group chose to work with Accenture, due to the company’s strong reputation and exten­ Why Oracle sive experience. Shenhua Group needed a robust IT infrastructure to integrate enterprise information and manage­ “Accenture had provided consultation services for ment, improve system response times, and support many large, state-owned enterprises in China, and its business growth. It also wanted to conform to it had rich experience in implementing Oracle and international IT development trends. SAP products,” said Tao. “This experience guaran­ teed the smooth implementation of Oracle “We evaluated various domestic and international Exadata.” IT vendors but chose Oracle Exadata for our pri­ vate cloud platform, due to its cost-efficiency; reduced equipment, data center, energy, mainten­ ance, and management requirements; and faster implementation times,” said Ding Tao, vice gene­ ral manager, information management depart­ ment, Shenhua Group Corp. Ltd.

Implementation Process Shenhua Group completed the Oracle Exadata implementation and database migration in several stages.

In May 2011, the company implemented Oracle Exadata Database Machine Quarter Rack and con­ figured Oracle Linux and a third-party hard drive to build its private cloud database platform. It also deployed Oracle Enterprise Manager 12c.

Resources

• • Shenhua Ningxia Coal Industry Group Improves Budget Planning Accuracy 100 Times •

Please see http://www.oracle.com/us/corporate/customers/customersearch/shenhua-group-1-exadata-ss-1912780.html 38

“We’ve got all performance requirements covered in our use of SAP – both for now and the future. We benefit in many ways from the numerous benefits we gain from the Oracle Exadata Database Machine. Throughout the company, not just in the IT department. In some reports, we have 10 times better performance results after the Exadata migration.”

– ORKUN SUEER, IT Director at KoçtasKoçtas

Leader of home improvement retail sector in Turkey achieves query performance boost by using Database Machine/lowers IT-costs

ORACLE EXADATA AT KOÇTAS: MODERN SCALE–OUT INFRASTRUCTURE

Koçtas http://www.koc.com In Koçtas stores, more than 40.000 products are From Oracle Sun to Oracle Sun sold; from decorative products to furniture, home As Koçtas make intensive use of SAP’s core cor­ Industry: textile products, kitchen items, bathroom fixtures, porate application systems, the IT infrastructure Retail – Home Improvement ceramics, garden furniture, lighting products, room obviously had to be adapted to requirements over sets, ready-made curtains, carpets, paint and floor­ time, not least because of the increased number of Workforce: ing. Koçtas was one of the first companies of the users. However, in the past most of this tuning 3.000 Turkish Koç Holding (USD 43 billion in revenue work had been very localized, for example in the in 2011), with a history dating back to the 1950s storage area or in terms of the servers used. Koçtas Oracle product and services: as a wholesaler of construction materials. The com­ currently has around 2,000 SAP users, around 800 • Oracle Exadata Database pany entered the retail sector in 1995, opening its of whom are intensive users. Machine for SAP ECC/BW first store in 1996 in Izmir Bornova. Over the • X2-2 quarter rack years store openings continued. Today the leader • Wintel Application Servers In mid-2012, the company needed to radically of the home improvement sector in Turkey owns change its infrastructure. “Last year we were forced Key benefits: 37 stores in 19 cities. to think about restructuring our infrastructure. Modern scale-out infrastructure We were wanting several, long-term optimizations for SAP applications, As business continued to grow, it was only natural ranging from improved performance in our use of high performance, high security, for the expansion-focused firm’s data volumes to SAP applications, better cost effectiveness or simpler high availability, cost reduction, also increase year on year. But that wasn’t all. The system handling to even better system availability high scalability; future-oriented use of IT and the demands placed on it, especially of corporate applications,” explains Koçtas IT infrastructure with innovative on the IT infrastructure when using corporate SAP Director, Orkun Sueer. technologies. solutions, have continued to grow over time at

SAP: Koçtas. Since 2002, Koçtas has used central infra­ A solution which proved ideal to Koçtas was quick­ structure components from Oracle and Sun for its • IS Retail ECC 6.0; ly found: the Oracle Exadata Database Machine for retail software: on the SAP market leading Oracle • Netweaver BW 7.3 / BO / POSDM SAP which allowed several important requirements HCM, Database and Sun’s high-performance database and to be met at the same time. • Netweaver PI 7.1 application servers. Oracle’s Database Machine combines hardware, Other infrastructure: networking and software in one optimized system OS system: Oracle Linux – to deliver maximum performance for little cost, and Suse Linux Enterprise is an ideal platform for customized company-wide database use. Oracle Exadata for SAP at Koçtas 39

Why Oracle? Oracle has long numbered among the company’s strategic partners. Oracle’s solutions represent the future high-performance platform for mission- critical applications and offer incomparable perfor­ mance, availability and administrative efficiency, particularly as it dramatically simplifies the com­ plexity of heterogeneous infrastructures. As a successful company, Koçtas consistently relies on modern technologies to drive business growth.

In use: Exadata X2-2 quarter rack From a strategic standpoint, the main reasons for Koçtas opting for Exadata were as follows: “We opted for Exadata for SAP because of its modern scale-out infrastructure. Oracle Exadata will clearly have benefits for us. We will be able to gain impor­ tant performance boosts and we can also we save As Koçtas IT Director Sueer says, “once a test costs through the consolidation of multiple work­ system environment had been established, very loads in a single infrastructure”, Mr. Sueer said. thorough system analyses were undertaken. Around 250 relevant SAP transactions were used In terms of operations, the ability to significantly for extensive testing with the new infrastructure. improve performance and system output when using We expected the Oracle Exadata Database Machine SAP Business Warehouse was a crucial factor in to significantly improve performance and the results the company selecting the Oracle Exadata Database confirm that it did just that.” Machine. Furthermore, Exadata is ideal for con­ solidating SAP database landscapes – with the Further testing, including an integration and high corresponding cost savings. availability test, was then carried out and a migra­ tion system environment set up (as a QA system) The firm’s IT team was assisted in implementing followed by the actual productive system environ­ Oracle Exadata, or more precisely, in migrating the ment. One of the last steps was to transfer data previous system environment to the new one with from the previous SAP ERP database to the Exadata Oracle Exadata, by its long-standing IT service Database Machine by using SAP tools. This step provider KoçSistem. KoçSistem is also part of the in the migration process involving the transition Koç Holding and provides Koçtas with a number (database export/import) of a data volume of around of IT services and outsourcing services. 2.7 TB (total database volume of all Oracle SAP database) was also played through several times. Everything went fully according to plan and the Tests demonstrated boost in performance new modern scale-out infrastructure with the Oracle Koçtas IT, the service provider/outsourcer and Exadata Database Machine X2-2 for SAP went Oracle worked together to gradually implement into operation in March 16 2013 as scheduled. a defined migration plan. They had decided to Until August, our project team will complete the use a quarter rack version of the Oracle Exadata migration of BW. Database Machine X2-2 with 24 Database Grid Cores and 192 Database Grid Memory. The system environment including Exadata was virtually as good as new. In other words, the application servers were also replaced, a process involving migration from Sun to Sun. 40 Oracle Exadata for SAP at Koçtas

Highly satisfied – “huge, huge benefit” It is also assumed that the money invested in the As Koçtas IT Director Sueer says, “the performance new SAP IT infrastructure will be paid off very improvements gained by using Exadata for SAP quickly and that IT costs can be saved – simply by ECC queries alone represent a huge, huge benefit. consolidating the database using the Oracle There is a huge difference between whether a report Exadata Database Machine. takes minutes or seconds to produce. The end result is that important information is made avai­ But that’s not all. As Mr. Sueer explains, “now we lable faster in many parts of the company and can easily realize the power of Exadata by experi­ business decisions can be made faster.” encing the improvement of our own SAP applica­ tions running on Exadata without any changes at The tests carried out show that Oracle Exadata has application level.” This enables the company to enabled the query performance to be improved by effortlessly and quickly incorporate more applica­ around 400 percent (In some reports 10 times). tion servers into the environment. What’s more And one of the reasons for this is the much faster Oracle Exadata has allowed Koçtas to further data throughput which Exadata provides thanks to improve its high availability level. its unique technology concept. But the firm’s IT department doesn’t see this as the end of the road. As Koçtas IT Director Sueer says by way of con­ They are expecting “average overall performance clusion, “the move to the Oracle Exadata Database to also be improved to above-average levels Machine was well worth it. We’ve got all perfor­ through fine tuning.” mance requirements covered in our use of SAP – both for now and the future. We benefit in many ways from the numerous benefits we gain from the Oracle Exadata Database Machine. Throughout the company, not just in the IT department.”

One of the 37 Koçtas stores in Turkey 10 0% of the Global Fortune 100

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“The Oracle Exadata Database Machine delivered all the improvements we had hoped for. Having this kind of system just inspires a sense of trust and confidence.” EXADATA – IT GROUP HEAD

ORACLE DATABASE MACHINE: THE KEY TO TAKING SAP USE TO THE NEXT LEVEL

This innovative, successful firm prides itself Today, over 40 SAP systems (testing, quality on developing in-house capabilities in many assurance and production systems with 3,500 aspects of its business – including IT. From concurrent users in total) perform their duties

Industry: Automotive, applications to infrastructure, the IT team has together with Oracle Database 11g. Many non- Electronics amassed vast experience and profound techno­ SAP applications (PLM, asset management, logical expertise over the years. BDE/BME) run on Oracle Database 11g as well. Oracle products and services: In addition, the multinational corporation has • Oracle Exadata Database Machine Oracle databases, for example, have been hum­ long relied on Oracle’s Advanced Customer • 2 quarter racks ming productively away at the electronics firm Support Services (ACS). And since the end of • Oracle Database 11.2.02 • Oracle Advanced Customer for several decades. Indeed, the predecessor of January 2012, the customer has been reaping Support Service (ACS) SAP’s standard software already ran on Oracle. the benefits of the Oracle Exadata Database When they switched to R/3 in 2001, it also Machine, a one-of-a-kind appliance and out- Key benefits: deployed Oracle as its preferred database of-the-box solution with innovative, perfectly • Future-oriented infrastructure management system. matched hardware and software. with innovative technologies, • increased performance, To the Database Machine via Oracle Advanced • decreased complexity, Customer Services (ACS) • high availability, “We devote a lot of resources to keeping our • resource savings, • high scalability and flexibility systems running smoothly for SAP application use, especially for SAP BW. In many cases, this SAP: consists of constantly tuning the systems to • ERP ECC 6.0 (with GTS and maximize overall performance,” explained EPP), NetWeaver BW, CRM, Group Lead IT. HCM, SCM This had been a hot topic of discussion between Other infrastructure the IT team and Oracle ACS experts – and the components: subject of several proposed solutions. Finally, • HP and IBM server/ storage the ACS specialists suggested the Oracle Exa­ data Database Machine in the spring of 2011 and gave a presentation in July. SAP customer with Oracle Exadata Machine in production 43

According to the ERP expert, “We loved the The benefits are enormous Oracle Exadata Database Machine from the The advantages and improvements offered by start. It was clear that Oracle’s out-of-the-box Oracle Exadata represent a giant leap forward solution could greatly optimize our SAP activi­ that has delivered countless benefits for the ties, not just in terms of performance, but also company. in terms of minimizing the resources tied up in system tuning, which we were very keen to do.” “We can make massive reductions in system tuning, which has been a real boon. Between Though the expectations were high, Oracle Exadata’s excellent performance and the way Exadata delivered all the hoped-for improve­ in which the data is prepared, we have essen­ ments in BW and CRM use from the very first tially eliminated the need to tune our systems day. Plus, not only was the implementation of for BW use. For example, we no longer have to two X2-2 Exadata quarter racks (with Oracle analyze certain reports or statements and create Database 11g and Oracle Enterprise Linux) additional indexes. That lets us put our resour­ completely painless, it was also completed very ces to more productive uses,” noted the IT ex­ quickly: in slightly more than three weeks. pert.

ECC6.0 on Exadata after BW and CRM Also, the customer has reported enormous The IT team and Oracle ACS joined forces to improvements in overall BW performance. systematically carry out an Exadata implemen­ But it saw entirely new benefits, too. “We can tation project plan; Oracle SAP specialists were now generate BW reports that were simply brought in as needed. After installing and unheard of in our pre-Exadata days,” said the checking the hardware, the partners got to work SAP application expert. “And that’s a great on the main step in the project: setting up the thing. Not just for us in IT, but also for people 4.5 TB Oracle Exadata Database Machine as in the user departments, whose satisfaction the standby database for NetWeaver BW and with BW has risen enormously. Exadata has CRM. This took less than two days, which left unlocked an entirely new dimension of the plenty of time for testing. application for them.” Before Exadata, many large reports could not be generated because Once the preparations were complete, the team they would time out after reaching the ten- “pulled the lever” and switched the BW and minute mark set by the customer. CRM database infrastructure over to the Exa­ data Database Machine. The Exadata standby database had become the production database. As IT Group Lead recalled, “Everything went off painlessly, just as planned. Exadata has been our sole SAP database layer for BW and CRM since January 29.”

The Exadata appliance replaced an HP DL580 (database) server (with SUSE Linux) and an EVA8100 storage system (including 4 Gb SAN system), which have been redeployed elsewhere in the company. The customer is already plan­ ning to move ERP ECC6.0 (including GTS) over to Exadata to improve performance even more. 44 SAP customer with Oracle Exadata Machine in production

The reports and queries have obviously seen solution with perfectly matched and tested improvements as well – quite dramatic ones, components. It doesn’t require time-consuming in some cases. According to the company’s patching, which drastically reduces and simpli­ measurements, some queries (including revenue fies our workload,” explained the IT expert. queries) are up to 14 times faster with Exadata than the previous database environment. Next, the customer plans to switch ERP ECC­ 6.0 (including GTS, 5 TB) over to Exadata. Reduction of complexity The company expects to see additional bene­ When the IT Group Lead says that the Oracle fits from this move. Tests have already shown Exadata Database Machine “just inspires a sense that data can be loaded from the ERP system of trust and confidence,” he is obviously refer­ to the database much faster with the Oracle ring to improvements in system tuning and Exadata Database Machine. That will give an performance. However, he has another issue in additional fillip to performance and, by exten­ mind, too: “reduction of complexity” or, to put sion, user satisfaction. it another way, “patch risk reduction.” If necessary, the Exadata system can scale up “Whenever you patch a conventional SAP easily and painlessly: The quarter racks can database environment, you have to look out be upgraded to half racks, full racks or multi- for compatibility conflicts between compo­ racks. Will the automotive customer use one nents.” A database server patch, for example, of these options? Only time will tell, but it may require the switch or storage system to certainly seems possible. After all, in the me­ have a particular patch version. Managing all dium term, they plan to supply application these patches can be extremely complicated. services to its sites in China and the United “Exadata, by contrast, is an out-of-the-box States from Germany.

Selected queries without and with Oracle Exadata Database Machine

Query Time Time Factor CPU Time CPU Time Physical Reads Physical Reads without Exadata with Exadata without Exadata with Exadata without Exadata with Exadata

ZPCA_M0 2.206sec 164sec 2/ZCO_PC 13 602sec 146sec 22.669.277 22.669.225 =36min46sec 2min44 sec AM02_100 2min 44 sec =2min26sec

ZPCA_M0 6.261sec 433sec 2/ZCO_PC 14 1577sec 313sec 65.636.143 63.786.358 =1h44min =7min13sec AM02_100 =26min17sec =5min13sec

More information online Why SAP Customers Deploy Exadata 45

WHY SAP CUSTOMERS DEPLOY EXADATA

Better Performance out-of-the-box integration, development, and run-time costs Using industry-standard hardware from Sun, were associated with their current database and the intelligent database and storage soft­ design. “Overall we were concerned about our ware from Oracle, Exadata Database Machines capability to meet our KPI when outages occur deliver extreme performance for all customers with the existing BW performance and a lack workloads like SAP Business Suite (e.g. SAP of scalability issues”, stated the IT-department. ECC 6.0, SAP CRM 7.x) and SAP BW 7.x. Federated Reporting was not supported in the Exadata customers can run Oracle databases current design as all the data was not in one with multiple workloads, SAP and non-SAP, place. on a single Exadata Database Machine. Simple and fast to implement, the Exadata Database Deployment, administration, hardware, and Machine is ready to tackle the largest and most environmental costs had to be reduced drama­ tically by increasing the performance of data important database applications – and often processing and loading, rationalizing and run them up to 10 times faster or even more. consolidating the Database Infrastructure and derisking future-state SAP BW operations by Since 2011, SAP customers can use Oracle Exa­ leveraging the Oracle Exadata communal best data Database Machine for their SAP applica­ practices. tions. As an easy to deploy solution for hosting the Oracle Database it runs SAP unchanged with better performance out-of-the-box, con­ Oracle Exadata Database Machine solidates SAP NetWeaver applications and Massively Parallel Intelligent Grid/Private Cloud reduces the number of vendors to just two, SAP and Oracle. It allows better support, fast and online migration, DBaaS deployment platform, advantages of the Enterprise Database Cloud A unique, complete, pre-built, balanced Solution with a rapid deployment of its infra­ and secure cloud-based ready system structure and lowers costs through consolida­ tion. consisting of hardware and software for mission critical standard Oracle The following examples show some aspects RDBMS with built-in high availability across continents, different industries, as well as individual challenges and solutions in various and offering high performance environments. Federated Reporting was not supported in the current design as all the data was not in one place. One week after the delivery of the Exadata Database Machine and SAP Database Migra­ Decreasing “Time-to-Market” in Food Business tion significant “Cost to Deploy” savings One of North Americas largest food retailer appeared. A doubling of performance by operates under 22 banners with 110,000 full- meanings of a processing time reduction to time and part-time employees over 8,00 cor­ less than 50% compared to current/latest porate and franchised stores across the country. model of IBM P7 server was recognizable. In 2012 the company expected a data volume growth of 50 to 100 percent. Higher 46

Oracle and SAP teams are currently engaged When the IT Group Lead says that the Oracle to further improve this. The Backup time for Exadata Database Machine “just inspires a sense 5 TB was reduced from 30 hours to 45 minu­ of trust and confidence,” he is obviously re­ tes. In regards to a “Green Power” initiative ferring to improvements in system tuning and for energy conservation, expenses were signifi­ performance. However, he also has another issue cantly lowered by reducing the hardware foot­ in mind: the reduction of complexity and patch print. risks: “Whenever you patch a conventional SAP database environment, you have to look Inspiring a Sense of Trust and Confidence out for compatibility conflicts between com­ A leading manufacturer of electric connection ponents.” and industrial automation technology located in Germany is benefiting from global demand A database server patch, for example, may in the automotive business, a growing market require the switch or storage system to have with an increasing data volume. a particular patch version. Managing all these patches can be extremely complicated. Exadata, It was clear that Oracle’s out-of-the-box solu­ by contrast, is an out-of-the-box solution with tion could greatly optimize their SAP activi­ perfectly matched and tested components. It ties, not just in terms of performance, but also doesn’t require time-consuming patching, in terms of minimizing the resources tied up in which drastically reduces and simplifies the system tuning. The Exadata replaced an HP workload. Before using Exadata, many large DL580 database server with SUSE Linux and reports could not be generated because they an EVA8100 storage system including 4 GB caused a “time out” after reaching the ten- SAN systems, which have been redeployed minute mark set by the customer. The reports elsewhere in the company. Migrating SAP ERP and queries have obviously seen quite drama­ to Exadata with RAC on two nodes two IBM tic improvements as well. 3950 and an IBM DS 5300 Storage system According to the company’s measurements, were replaced. some queries are up to 14 times faster with Exadata than with the previous database environment.

Exadata Hardware Architecture

Scalable Grid of industry standard servers for Compute and Storage • Eliminates long-standing tradeoff between Scalability, Availability, Cost Why SAP Customers Deploy Exadata 47

The company is already planning to move ERP Primary DC DR including GTS over to Exadata to improve performance even more and move all non-SAP applications including web shops to Exadata globally.

Enrichment by Engineered Systems A 500 Million $ Chemical Manufacturing Company, situated in APAC, is part of a large and diversified business house. The Company with its wide range of products, including for example Granulates, Nutrients and Soilprod­ ucts, touches and enriches the lives of farmers across the region.

The group is one of the foremost multinatio­ Existing Hardware like V490 - Quality nal organizations based in the sub continent Environment, V480 - Development/Test with operations in many world markets. It has Environment, Sun SE3510 Fiber SAN Storage diverse interests like Life Sciences, Engineering, System, Development/Test and DB Log Research and Development and Information Shipping was considered for reuse. Exadata Technology. Storage is used for the RMAN Disk backup.

Since hardware refreshment was planed, the Tape backup will be taken from this via a Exadata team proposed an end to end solution Backup media server. Strategy covering Applications, DB Migration, For more information: Backup, DR Solutions, Virtualization and Tentative Utilizations with the proposed infra­ • http://www.oracle.com/sap structure. As an existing SUN user, the com­ • http://www.oracle.com/exadata pany was and is comfortable on SPARC and Solaris technologies. After multiple sessions on Exadata Database Machine, Exadata for SAP & Exadata Demos to demonstrate the Exadata value proposition, the following solution was created: 48

GLENCORE EMBRACES ORACLE EXADATA AS THE TECHNOLOGY OF THE FUTURE

“As a leading integrated commodities producer and marketer, we need to source, process, refine, transport, store, finance and supply materials needed by industries around the world. Consequently, each decision related to performance maximization becomes more critical and complex, particularly in today’s outlook. Oracle Exadata is the best solution to ensure optimal performance and fully integrated platform that will support our company’s fast growing pace and success story.”

– CYRIL REOL, CIO, Glencore International plc.

Customer Success Story As a leading and innovative company, Glencore IT Glencore is a leading producer and marketer of com­ has always had a culture for performance. The reason modity products, predominantly in the supply of is obvious: by allowing early adoption of technolo­ metals, minerals, energy and agricultural products. gies that bring a true competitive advantage IT is It operates 24 hours a day, 7 days a week, supported enabling business opportunities. In that respect, by a global network of 50 offices in 40 countries Glencore embraced Oracle Exadata platform as a throughout Europe, North, Central and South new foundation for company data warehouse and America, the CIS, Asia, Australia, Africa and the global SAP programs. Middle East. Over 2,800 people work in its marke­ ting division, while over 54,800 people are directly Two projects, one goal: maximum availability for or indirectly employed in industrial operations. mission-critical business “We considered Oracle Exadata solution before it In today’s globalization, success or failure depends gets fully certified on SAP ECC 6.0, enabling a largely on capacity to make the right decision based leading edge solution to support a major accounting on the latest information available. A commodity program change but certification was an essential marketer has to understand the political uncertain­ prerequisite for our company” recalled Sveto Putinca­ ties, risks specific to a particular production region, nin, Head of IT Engineering and Operations. changes in weather conditions that may affect deli­ very of goods, market volatility on supply/demand, Back in July 2011, Glencore decided to proceed with amongst hundreds of unpredictable changes. an evaluation of Oracle Exadata Database Machine with assistance from Tradeware AG, an Oracle Pla­ In order to respond to all these challenges, Glencore tinum Partner based in Switzerland. has established a solid backbone of trading and risk management platforms, and reporting databases, After reviewing Oracle Exadata core features and which allows a dynamic decision making process in capabilities through a Proof of Concept (benefiting its globally distributed business. More than 200 dif­ from a quarter-rack infrastructure environment for ferent IT solutions are operating on a daily basis, that purpose), Glencore was convinced that Oracle’s with the highest level of transactional integration new system represented the way of the future. possible, particularly for its corporate data Decision was made to upgrade its global data ware­ warehouse and global accounting. house environment – plus underlying data feed pro­ cesses – as the new SAP-based global financial solution A significant part of these key solutions are hosted to Oracle Exadata Database Machine. in Glencore’s headquarter in Baar, Switzerland. Oracle Exadata at Glencore 49

Phase 1 “We saved on resources as well, particularly as the The first phase of the Exadata roll-out project was platform only needs to be administered by one team to upgrade Glencore data warehouse environment. A instead of four previously. It will clearly pay off in all major performance gain was identified, especially in our subsequent activities” said Sveto Putincanin. terms of I/O, and due to the high system load. Before considering any migration, Glencore thoroughly Phase 2 tested the platform using an Exadata system which SAP Financial & Controlling solution on Exadata was provisioned by its partner Tradeware. Because the Since Glencore was an early adopter, the Walldorf­ preparation work was crucial, Glencore was able to based Oracle team helped to deploy the first SAP leverage Oracle GoldenGate with limited issues. It FI/CO environment on Oracle Exadata in Switzerland, has performed the necessary upgrade tasks of Oracle as a second step for Glencore. The Oracle experts Database from 10g to 11g. supported the Glencore team throughout the entire process – from planning, conceptual design, infra­ “Any benchmark in terms of performance between structure sizing to production startup – to ensure that the new Oracle Exadata and our previous Oracle no issue might delay this critical program go-live. environment would be impressive” added Sveto Putincanin. Glencore’s ambitious new Global Accounting Pro­ gram – based on SAP FI/CO – aimed to streamline The major improvement is about the generation of its accounting and financial processes worldwide business reports that users urgently need to market and across all commodity divisions. It was initially commodities. In the past, some reports were genera­ deployed in Baar, Switzerland for its global Metal, ted overnight due to the volume of data retrieved Minerals and Coal marketing businesses. Afterwards, and processed; now, it appears on the decision maker the project will be continue across other operations, screens in less than an hour. covering Oil and Gas divisions in UK, US and Sin­ gapore, plus Agricultural business in The Netherlands. “This is very valuable in our competitive industry which depends heavily on market information and As the Global Accounting Program was launched how you can anticipate change. Being able to quan­ prior to Oracle announcement about Exadata, Glencore tify and correlate any technical improvement with IT had to catch-up quickly during the project and the Glencore overall financial performance is quite decided to migrate the Test environment first. After­ difficult. Nevertheless, I consider that we have today wards, Glencore completed the remaining environ­ a key component for future successes” commented ments and went live on SAP FI/CO based on Oracle Cyril Reol. Exadata Database Machine in January 2012.

This first deployment fulfilled all Glencore’s expecta­ “We highly valued Oracle's support. Their employees tions placed in Oracle Exadata Database Machine. The had the required expertise to select the perfect hard­ underlying components harmonized together perfec­ ware for our requirements and prepare meticulously tly and particularly increase performance on the I/O for go-live. While there were a few stressful moments side. As a matter of fact, Glencore no longer need to for everyone in the project, we went live very smooth­ ensure the interoperability of the server, operating ly for an early adopter project” said Sveto Putincanin. system, firmware, storage and other heterogeneous components. Key complexity was visibly reduced, “We now have a SAP-certified solution and a single greatly simplifying system operation. provider supplying the operational support for all its components. Additionally, we can administer and Oracle Exadata also drastically reduced the number further develop our IT infrastructure more efficiently of systems that had to be administered. It replaced thanks to the Oracle Exadata solution, making our many production, testing and development machines team even more effective in the future” along with the adequate SAN environment. 50

Challenges Solution • Being able to make the right decision based on the • A Proof of Concept, supported by Oracle partner latest information available; Glencore, as a leading Tradeware AG, confirms that the new IT environ­ producer and marketer for commodity products, ment based on Oracle Exadata could deliver the is operating globally and requiring high-perfor­ expected performance and reduce the complexity mance solutions. inherent to heterogeneous infrastructures.

• Managing the underlying risks to introduce a • Oracle Exadata Database Machine in conjunction major technology change while ensuring daily with Oracle Real Application Clusters and Oracle support, best performance and availability for Advanced Compression forms the foundation for a business-critical requirements. successful architecture. • Identifying eligible applications/projects that • Leveraging Oracle GoldenGate to eliminate per­ would benefit the most of Oracle Exadata improve­ formance bottlenecks and to ensure a smooth ments; Glencore selected its data warehouse and migration of a complex data warehouse environ­ new SAP FI/CO program. ment. • Finding the right partner(s) that would fit into the company culture and support a smooth transitio­ Achievements ning to Oracle Exadata; Glencore established a • Users can now more quickly access the reports they partnership with Tradeware and Oracle in that urgently need to market their products. Reports respect. that used to be generated overnight now appear • Minimizing the infrastructure's complexity to on the user’s screen within an hour. ensure efficient system operations and to optimize • Global Accounting Program to streamline all support processes, making its operational team Glencore accounting and financial processes went even more effective. successfully live in January 2012, supported by Oracle Exadata experts as part of the Early Adopter Program. • A seamless interoperability of the hardware and software components is achieved by the placement into service of the SAP-certified Oracle Exadata environment. • System operation is much simpler overall since the server, operating system, firmware, storage and all necessary components are perfectly fitted. • Glencore saved on daily support resources and only need one administration team instead of four previously. Oracle Exadata at Glencore 51

Why Oracle? Tradeware AG was given the “EMEA Exadata Partner As a fast-growing, successful company, Glencore of the Year” award at Oracle Open World 2011 in consistently relies on the latest technologies to im­ San Francisco in recognition of its outstanding con­ prove its competitive edge. Oracle has long numbe­ tributions. red among the company’s strategic partners; it relies on many Oracle products in addition to its database. Oracle Real Application Clusters, for example, effi­ ciently ensures high availability, while Oracle Advan­ ced Compression optimizes storage resources.

Oracle’s solution represents the future high-perfor­ Keywords: mance platform for mission-critical applications and Oracle Customer Success Story, Glencore International AG, offers incomparable performance, availability and Oracle Exadata Database Machine X2-2 HC Half Rack, Oracle Exadata Database Machine X2-2 HC Quarter Rack, administrative efficiency particularly as it dramati­ Oracle Database 11g Release 2, Enterprise Edition, Oracle cally simplifies the complexity of heterogeneous Real Application Clusters, Oracle Advanced Compression, infrastructure. Oracle GoldenGate, Commodity Trading, Tradeware AG, High Availability, High Performance. Implementation Process A careful and comprehensive Proof of Concept of the Customer and Partner Information Exadata technology helps to establish the surroun­ Customer Name: Glencore International plc dings for successful projects. Glencore was able to Customer Revenue: US$ 186 billion (2011-provisional) upgrade a global data warehouse largely on its own Customer URL: www.glencore.com and to deploy SAP FI/CO in association with Oracle experts as part of the Early Adopter Program. Customer Headquarters: Baar, Switzerland Industry: Integrated Commodities Producer and Marketer Partner Involvement Employees: 54,800 Tradeware AG is a leading provider of IT infrastruc- Partner Name for Oracle.com Search: Tradeware AG ture with server, storage, software and archive soluti­ Go to Market Products : ons. It has worked with leading technology vendors • Oracle Exadata Database Machine X2-2 HC Half Rack for many years, giving it the experience needed to • Oracle Exadata Database Machine X2-2 HC Quarter Rack implement IT infrastructure solutions. As an Oracle • Oracle Database 11g Release 2, Enterprise Edition technology partner, Thalwil-based Tradeware has • Oracle Real Application Clusters • Oracle Advanced Compression Switzerland’s only Exadata Competence Center with • Oracle GoldenGate its own Exadata Database Machine. The Oracle Region: EMEA Platinum Partner allows customers to test their Country: Switzerland applicaions and compare the performance of various platforms on this system. More information online Glencore has been working with Tradeware for years, mainly because of its extensive capabilities: “Tradeware fully understands our business and technology requi­ rements, knows the key people at our company and knows what really matters for us. Tradeware was supportive to offer their Exadata machine during a Proof of Concept, which gave this project an extra push,” said Sveto Putincanin. 52

ORACLE DATABASE 11g RELEASE 2 FUNCTIONALITY CERTIFIED BY SAP

INTRODUCTION automates and reduces cost and overhead by provi­ ding a unified and integrated solution stack for all Oracle Database 11g Release 2 Enterprise Edition file management needs, eliminating the need for 3rd delivers industry leading performance, scalability, party volume managers, file systems and clusterware security and reliability. Customers can choose either platforms. Oracle ASM has two major enhance­ clustered or single-servers that run Windows, all major ments that are important for running SAP: Linux distributions or any major vendor UNIX distributions. It provides comprehensive features to • Oracle Cluster Repository (OCR) and voting files easily manage the most demanding transaction pro­ can be stored on Oracle ASM. cessing, business intelligence, and content management • Oracle RDBMS Home can be stored on Oracle’s applications. new cluster file system ACFS. This makes Oracle ASM the preferred storage platform Oracle Database 11g Release 2 Enterprise Edition for SAP running on Oracle Real Application Clusters comes with a wide range of options to extend the as well as for SAP systems running on a single instance world’s #1 database to help grow your business and Oracle Database (for more information about Oracle meet your users performance, security and availability ASM, see the article on page 32). service level expectations. For details see SAP Note 1550133. SAP has certified Oracle Database 11g Release 2 Oracle Database 11g Release 2 provides customers (please see SAP Note 1398634) with the following more benefits: saving disk space with lower hardware details: costs, more performance, higher security, better • Only SAP products based on SAP Kernel manageability, exceeding productivity and at least in 6.40_EX2, 7.x and higher are certified with an outstanding high availability/disaster recovery for Oracle Database 11.2. SAP applications. The following provides a list of important features available for SAP customers today • A general release of Oracle Database 11g Rel. 2 and many of them are unique to Oracle. is not provided for earlier SAP releases (SAP R/3 3.1I up to and including SAP R/3 4.6C). Similar Index Compression to Oracle Database Version 10.2, there is only a The Oracle Database provides a highly efficient techno­ temporary 11.2 release in direct connection with logy for storing regular indexes in an efficient manner. an SAP upgrade project for these older SAP versions. For performance and throughput reasons almost every • The SAP release of Oracle Real Application access to SAP data in the Oracle Database happens via Clusters (RAC) 11g Release 2 occurred at the same indexes. Therefore indexes in the database are critical time as the general release of Oracle Database 11g for the throughput of an SAP system. The more Release 2 in the SAP environment. For information efficient indexes are stored in the database the more about Oracle RAC support, (see SAP Note 527843). efficient the SAP application will run. By using index It contains important details about the released compression in the Oracle Database the performance RAC configurations. of the SAP applicaton will be improved. Queries may • As of Oracle 11g Database version 11.2.0.2, SAP run three to four times faster using compressed in­ fully supports Oracle Automatic Storage Manage­ dexes. Index compression will reduce the total disk ment Oracle (ASM) and its extended functionality space for the Oracle Database by up to 20%. to manage ALL data: Oracle Database files, Oracle The use of index compression in the Oracle Database Clusterware files and non-structured general pur­ for SAP Applications is described in SAP Support pose data such as Oracle and SAP kernel binaries, Note 1109743 and fully integrated in the BR*Space external files and text files. Oracle ASM simplifies, utility of SAP. Oracle Database 11g Release 2 for SAP 53

g DATABASE 11

Compressed Index Organized Tables Therefore, there is no measurable performance degra­ The Oracle Database provides another important and dation for accessing compressed data. In fact, in many ideal technology for SAP applications. Many tables cases performance may improve due to the reduction used by the SAP application have only a single unique in I/O since Oracle will have to access fewer blocks. index (primary key). These tables with a single unique Further, the buffer cache will become more efficient index can be stored much more efficient in the Oracle by storing more data without having to add memory. Database by using compressed index organized tables Since Oracle Database Rel. 10.2.0.2, SAP has certified (IOTs). By using compressed IOTs queries may run the use of Index compression to save disk space for up to five times faster. Insert and Delete operations indexes and reduce total database size on disk. Custo­ against compressed IOTs will perform up to twice as mer experiences show that even after a full database fast. The use of compressed IOTs will reduce the total reorganization has taken place, an additional 20% of disk space of the Oracle Database by up to 25%. The total disk space reduction for the whole database can implementation of compressed IOTs provides the capa­ be achieved using index compression. bility to keep single index tables entirely or almost entirely in-memory avoiding any disk IO and there­ SecureFile Data Compression fore providing extremely fast access to data in the SecureFiles is a new feature in Oracle Database 11g Oracle Database. that introduces a completely re-engineered large object The use of compressed IOTs in the Oracle Database (LOB) data type to dramatically improve performance, for SAP Applications is described in more detail in manageability, and ease of application development. SAP Support Note 1856270. SecureFiles data is compressed using industry standard compression algorithms. OLTP Table Compression Compression not only results in significant savings in Oracle Database 11g introduced a new feature called storage but also improved performance by reducing OLTP Table Compression that allows data to be IO, buffer cache requirements, redo generation and compressed during all types of data manipulation encryption overhead. SecureFile compression provides operations, including conventional DML such as significant storage and handles in-line and out-of-line INSERT and UPDATE. In addition, OLTP Table LOB data which are getting more and more important Compression reduces the associated compression in SAP applications and are widely used in SAP pro­ overhead of write operations making it suitable for ducts such as SAP CRM, SAP XI, SAP NetWeaver transactional or OLTP environments as well. OLTP Portal, and even in SAP ERP. Table Compression, therefore, extends the benefits Almost all non-cluster tables in SAP ERP use out­ of compression to all application workloads. offline LOBs that are unique to the Oracle database.

Oracle’s OLTP Table Compression, part of Advanced RMAN Backup Compression Compression, uses a unique compression algorithm The continuous growth in enterprise databases creates that eliminates duplicate values within a database an enormous challenge to database administrators. block, even across multiple columns. Compressed The storage requirements for maintaining database blocks contain a structure called a symbol table that backups and the performance of the backup procedures maintains compression meta data. When a block is are directly impacted by database size. Oracle Advan­ compressed, duplicate values are eliminated by first ced Compression includes compression technology adding a single copy of the duplicate value to the that can dramatically reduce the storage requirements symbol table. When compared with competing com­ for backup data. Due to RMAN’s tight integration pression algorithms that maintain a global database with Oracle Database, RMAN backup (widely used symbol table, Oracle’s unique approach offers signifi­ by SAP customers) data is compressed before it is cant performance benefits by not introducing addi­ written to disk or tape and doesn’t need to be uncom­ tional I/O when accessing compressed data. pressed before recovery – providing an enormous The benefits of OLTP Table Compression go beyond reduction in storage costs. just on-disk storage savings. One significant advantage is Oracle’s ability to read compressed blocks directly without having to first uncompress the block. 54

g DATABASE 11

Data Pump Compression • Empty database objects will not consume any The ability to compress the meta data associated with disk space a Data Pump job was first provided in Oracle Database • Very important for SAP environments as 60-70% 10g Release 2. In Oracle Database 11g, this compres­ of all tables, LOBs, indexes and partitions in a SAP sion capability has been extended so that table data installation are empty can be compressed on export. Data Pump compression • Makes database installation for SAP a lot faster is an inline operation, so the reduced dump file size because creation of empty tables, LOBs, and means a significant savings in disk space. Unlike indexes are dramatically faster operating system or file system compression utilities, • Oracle Data Dictionary Space queries run Data Pump compression is fully inline on the import substantially faster side as well, so there is no need to uncompress a dump file before importing it. The compressed dump file sets are automatically decompressed during import Enhanced Add COLUMN Functionality without any additional steps by the Database Ad­ Before Oracle Database 11g adding new columns with ministrator. DEFAULT values and NOT NULL constraint required both an exclusive lock on the table and the default Data Guard Network Compression value to be stored in all existing records. Data Guard provides the management, monitoring, Now in Oracle Database 11g, the database can opti­ and automation software infrastructure to create, mize the resource usage and storage requirements for maintain, and monitor one or more standby databases this operation, default values of columns are maintai­ to protect enterprise data from failures, disasters, ned in the data dictionary for columns specified as errors, and data corruptions. Data Guard maintains NOT NULL. Adding new columns with DEFAULT synchronization of primary and standby databases values and NOT NULL constraint no longer requires using redo data (the information required to recover the default value to be stored in all existing records. a transaction). As transactions occur in the primary This not only enables a schema modification in sub- database, redo data is generated and written to the seconds and independent of the existing data volume, local redo log files. Data Guard Redo Transport it also consumes no space. Especially for large tables, Services are used to transfer this redo data to the updating table column results in reduced execution standby site(s). time and space saving. With Advanced Compression, redo data may be Because ADD column is very common within SAP transmitted in a compressed format to reduce the BW applications and SAP upgrades, enhanced ADD network bandwidth in an efficient way. Redo trans­ Column Functionality leads to: port compression is no longer limited to compressing • Factor 10-20 performance improvement for SAP redo data only when a redo gap is being resolved. BW during ADD column process When compression is enabled for a destination, all • Saving large amount of disk space redo data sent to that destination is compressed. Compared to Oracle Database 10g, the listed Oracle Database 11g features give the following results: Deferred Segment Creation Beginning in Oracle Database 11g Release 2, when Without With Space creating a table in a locally managed tablespace, table Compression Compression Savings and other segment creation is deferred until the first row is in­ space serted. In addition, creation of segments is deferred optimizations Database for any LOB columns of the table, any indexes created (fully reorganized)

implicitly as part of table creation, and any indexes SAP ECC 6.0 4,782 GB 1,976 GB 59% SAP BW 7.0 1,413 GB 543 GB 62% subsequently explicitly created on the table. SAP CRM 7.0 950 GB 334 GB 64%

The advantages of this space allocation method for RMAN Backup 2,817 GB 667 GB 76% (for compressed customers running Oracle database underneath their database) SAP applications are the following: Export Data Pump 973 GB 156 GB 84% Oracle Database 11g Release 2 for SAP 55

SecureFile Performance Additional Encryption SecureFiles offer the best solution for storing file Advanced Security Option (ASO) within Oracle Data­ content, such as images, audio, video, PDFs, and base 11g includes RMAN Backup Encryption, so no spreadsheets. Traditionally, relational data is stored one can read data from a (stolen) backup. In addition in a database, while unstructured content—both customers can easily encrypt export file with Oracle semi-structured and unstructured—is stored as files Data Pump unstructured LOB data with SecureFile in file systems. SecureFiles is a major paradigm shift Encryption. in the choice of files storage. SecureFiles is specifically engineered to deliver high performance for file data DG Secure Network Transport comparable to that of traditional file systems, while Data Guard provides a secure environment and retaining the advantages of the Oracle Database. prevents tampering with redo data as it is being SecureFiles offers the best database and file system transferred to the standby database. To enable secure architecture attributes for storing unstructured content. transmission of redo data, set up every database in the Data Guard configuration to use a password file, SAP customers benefit from SecureFiles because of: and set the password for the SYS user identically on • Significantly faster access times compared to LOBs every system. in SAP environments • Increased transaction throughput on SAP cluster More Security – Database Vault tables especially with RAC Oracle Database Vault is also certified for use with • Prerequisite for compression of SAP tables SAP applications. With Oracle Database Vault, containing LOBs (e.g. cluster tables) protective realms around SAP application database objects can be established to prevent privileged Overall transaction throughput increases when LOB database users from accessing sensitive data and data is stored in SecureFiles (see figure beside). LOB to enforce separation of duties among privileged data stored in SecureFiles delivers equal or better per­ database users. formance compared with LOB data stored in LONG or BasicFiles (LOB implementation prior to Oracle SAP VBDATA Throughput (Insert/Read/Delete) Database 11g). SecureFiles improve dramatically the scalability of SAP applications running against Oracle Database 11g RAC but also Oracle Database 11g Single Instance benefits substantially from SecureFiles. Therefore, a clear recommendation is given to migrate all existing LONG and Basicfile LOB data to Secure- Performance Improvement Factor Files. g row size in KB Tablespace Encryption LONGs (9.2,10.2) LOBs (10.2,11.2) Securefiles 11.2 On many agendas, security is in the forefront and becoming much more important for customers. Oracle has a lot of features in the area of security. BR*Tools Support for Oracle Database 11g Especially for SAP customers, it is now very easy to As of version 7.20, BR*Tools support the new features encrypt sensitive data. Included within the Advanced provided by Oracle Database 11g Release 2 which Security Option (ASO) is the technology to encrypt makes it very easy to implement them even in existing all data in a tablespace. Prior to Oracle Database 11g, systems (see SAP Note 1430669). Oracle provided security features such as Column In particular, the following operations are possible: Encryption through Transparent Data Encryption • BRSPACE provides special options for online (TDE) and Client Server (SAP Application Server) reorganization, which allow you to activate the Network Encryption. new OLTP table compression 56

• To convert the “old LOBs” (data type LONG or The Oracle/SAP Development Team recently con­ LOB) to the “new LOBs” (data type SecureFiles), cluded comprehensive testing of SAP applications BRSPACE provides a new action “lob2lob” within using Real Application Testing to measure the effects the reorganization function “tbreorg” of Advanced Compression for OLTP and SecureFiles • As of patch 3, BRSPACE 7.20 supports the on DML operations for SAP ERP. The testing activity management of the index compression for Oracle consisted of using Database Replay to capture a pro­ Database 10g as well as Oracle Database 11g duction workload from a Oracle Database Rel. 10.2.0.4 (see SAP Note 1464156) SAP database. This workload was then replayed multiple times against both compressed and non- • BRSPACE allows you to set the compression and compressed Oracle Database 11g Release 2 databases. encryption attributes at tablespace level when you create a new tablespace. Tables that are created in The test results can be read in the newsletter (or moved to) such a tablespace then implicitly http://www.oracle.com/us/solutions/volume19-en-183572.pdf adopt these attributes, except if they are set on page 12. explicitly at table level • BRSPACE is aware of columns which contain data Direct NFS that are compressed by SAP. It makes sure that With Oracle Database 11g Release 2, you can confi­ the useless overhead of an additional compression gure Oracle Database to access NAS devices directly is avoided using Oracle Direct NFS Client, rather than using the operating system kernel NFS client. Oracle Real Application Testing (RAT) Database will access files stored on the NFS server • Database Replay provides DBAs and system directly through the integrated Direct NFS Client administrators with the ability to faithfully, eliminating the overhead imposed by the operating accurately and realistically rerun actual production system kernel NFS. These files are also accessible via workloads, including online user and batch work­ the operating system kernel NFS client thereby allo­ loads, in test environments. By capturing the full wing seamless administration. database workload from production systems, including all concurrency, dependencies and timing, SAP customers can benefit from Direct NFS in the database Replay enables you to realistically test following way: system changes by essentially recreating production • Improves throughput of NAS solutions such as workloads on the test system, something that a set NetApp of scripts can never duplicate. With database • Up to 50% more database throughput in NAS Replay, DBAs and system administrators can test: environments with multiple NICs Database upgrades, patches, parameter, schema changes, etc. • Up to 20% CPU savings on database server • Configuration changes such as conversion from a • Works for Single Instance and Real Application single instance to Oracle RAC, Oracle ASM, etc. Clusters (RAC) • Storage, network, interconnect changes • Works for UNIX, Linux and Windows Platforms • Operating system, hardware migrations, patches, • Highly Available Network Solution upgrades, parameter changes statistics by running • Faster, easier and more available than any OS the SQL statements serially before and after the or NAS based bonding or trunking solution changes • Direct NFS with NAS may provide higher • SQL Performance Analyzer (SPA) can predict and throughput than traditional, more complex SAN prevent SQL execution performance problems solutions caused by environment changes. SQL Performance • Superior to any bonding solution – faster and easier Analyzer provides a granular view of the impact of • Better throughput than most SAN solutions environment changes on SQL execution plans and statistics by running the SQL statements serially before and after the changes Oracle Database 11g for SAP Release 2 5757

g DATABASE 11

Online Patching does not require patching an ORACLE_HOME that is A regular RDBMS patch is comprised of one or more already being used in production. However, you must object files and/or libraries. Installing a regular patch ensure that you have sufficient free disk space to requires shutting down the RDBMS instance, relink­ accommodate two Oracle home directories at the same ing the Oracle binary, and restarting the instance; time (for more information check SAP note 1524205). uninstalling a regular patch requires the same steps. With Oracle Database 11g, it is possible to install SAP Bundle Patches (SBP) single or bundle patches completely online, without Oracle database patches for UNIX-platforms are now requiring the database instance to be shut down, and delivered in form of so-called SAP Bundle Patches without requiring RAC or Data Guard configurations. (SBP) as of Oracle Database Rel. 10.2.0.4. SBPs are With online patching, which is integrated with based on Oracle Patch Set Updates (PSUs) that are OPatch, each process associated with the instance proactive cumulative patches containing recommen­ checks for patched code at a safe execution point, ded bug fixes and Critical Patch Updates (CPU) that and then copies the code into its process space. are released on a regular and predictable schedule. A SAP Bundle Patch consists of Current Patch Set Snapshot Standby Update (PSU), SAP specific necessary Single-and Easy conversion of a physical standby database to a Merge-Patches which are not contained in the PSU, reporting database – A physical standby database can current SAP specific Optimizer-Merge-Patch, be opened read/write for reporting purposes, and README.html: installation manual for SBP, then flashed back to a point in the past to be easily bugs_fixed.html: list of patches contained in SBP. converted back to a physical standby database. At SBPs are cumulative and the current one contain this point, Data Guard automatically synchronizes all previous patches and then nes patches in addition. the standby database with the primary database. This In other words, customers always need to install only allows the physical standby database to be utilized one, the most current, SBP using MOPatch. for read/write reporting activities for SAP applications e.g. NetWeaver BI. Oracle Database 12c for SAP customers directions Oracle Database 12c will support SAP applications. Out-of-place Upgrade More details will be available in the SAP Product Availability Matrix (PAM) Currently we are testing – Starting with the first patch set for Oracle Database among others: 11g Release 2 (11.2.0.2), Oracle Database patch sets Oracle Database 12c options and features for SAP. are full installations of the Oracle Database software. In past releases, Oracle Database patch sets consisted • Multitenant Option of a set of files that replaced files in an existing Oracle • Information Life Cycle Management/Automatic home. Beginning with Oracle Database 11g Release 2, Data Optimization (ADO), requires Advanced patch sets are full installations that replace existing Compression Option (ACO) installations. • Hybrid Columnar Compression (HCC)

This is Oracle’s recommended way to apply a patch set. You install the patch set into a new, separate Oracle home location. After you install the patch upgrade, you then migrate the Oracle Database from the older Oracle home. The patch set upgrade is now the same process to upgrade from one version to another. Oracle recommends that you perform an out-of-place patch set upgrade, because this patch set application option requires much less downtime, and is safer because it 58

A NEW HOME FOR YOUR DATA ORACLE DATABASE MIGRATION TECHNOLOGIES

Summary will change Oracle’s behavior as far as new data are The term “database migration” can mean different concerned, but will not have any effect on existing things in SAP environments. On the one hand, you data. However, a migration based on data export and may want to keep the hardware as well as the opera­ import is precisely a database reorganization. So why ting system of your database server machine, but not bundle the activities? Why perform two, three or replace the database provided by vendor X with that four reorganizations, if one is sufficient? provided by vendor Y. This is what SAP calls a hete­ Part III, finally, explains yet another choice to be rogeneous copy, and this is not what we want to dis­ made. The strategy based on data export and import cuss in this article. On the other hand, you may want comes in two main flavors. One is called offline to upgrade your existing hardware and/or change the migration, which means that the Oracle database operating system of your database server machine, (and therefore the whole SAP system) is down while but keep the database. Copying the existing database the migration is performed. The other one is called from legacy hardware to a new Exadata machine is online migration. It is more complex. But it requires one, but not the only example why you may need to almost no downtime, even if your database is a very perform such an operation. This is what SAP calls a large one. homogeneous copy, and this is preci­ sely the subject of the following dis­ cussions.

Even if it is clear that “migration” is to be understood in the sense of “homo­ geneous copy”, there are still several options and therefore many decisions to be taken. The most important one is Figure 1a: Database migration using a method based on operating system files. The database related to this question: If you move to is not reorganized, and it needs to be prepared for use of new features after migration. a new house, do you really put all your effort into building an exact copy of the old one, or do you rather try to avoid your previous mistakes and con­ struct a better one? That is why part I of this article discusses the difference between a migration strategy based on file copies (reproduction of the old house) and a strategy based on data Figure 1b: Database migration using a method based on database objects. The database export and import (construction of a is reorganized implicitly, and it can be configured for immediate use of new features. new and more comfortable home).

Part II presents compression, partitioning, and en­ Part I: Database Migration in Context cryption as optional Oracle features that can help SAP System Copies build a better home – one that is more comfortable As “migration” is such a fuzzy word, SAP prefers the for the data as well as for the administrator. What term “system copy”. Whatever the goal of your pro­ these features have in common is the need to reorga­ ject is, and whichever method you choose – somehow nize existing data. Whether you just switch on com­ you copy the data from a source database to a desti­ pression, or partitioning, or encryption, these features nation database. As, in this context, we are not Oracle Database Migration Technologies 59

interested in modifications of the hardware and/or If Oracle Recovery Manager (RMAN) is used in the operating system used to run the SAP applicati­ combination with the file copy approach, additional ons, it can be said that a heterogeneous system copy is migration options are available. The first additional a migration that moves the data from a database option is based on Oracle’s Transportable Tablespace provided by one vendor to a database provided by a technology. The basic steps are: (1) Create a new different vendor, whereas in the case of a homogeneous database consisting of all tablespaces that the database system copy the database vendor remains the same, but system itself needs (SYSTEM, SYSAUX, UNDO, the data are moved to a different hardware/operating TEMP). This is going to be the target database. (2) system platform. As stated in the summary, this Use RMAN‘s data file conversion feature to copy article discusses only strategies for homogeneous (file system to Oracle ASM) and convert (big endian system copies. to little endian) all data files from all tablespaces that contain SAP-owned objects. (3) Plug-in the trans­ But there is yet another distinction to be made, be­ ported tablespaces into the newly created database. cause there are two kinds of system copies. In the first – As in this approach RMAN converts the data files case, your plan is to run two independent SAP on according to the target requirements, the benefit is Oracle systems in the future. To accomplish this, you that source and target database can run on different create a copy of an existing Oracle database, start a operating systems and storage platforms. The dis­ new SAP instance and connect it to the new database, advantage however is that it requires system down­ but nevertheless you keep the old system up and time. running. A typical example for this procedure is the creation of a test or training system in addition to The second migration option that RMAN adds to a (but based on) the existing production system. In simple file copy is known as duplicate from active data­ other words, this kind of system copy means database base, because it is based on RMAN’s DUPLICATE cloning. In the second case, the idea is to create a copy DATABASE command. As the name suggests, this of the database and make it part of a new SAP system, operation can be performed, even if the source data­ but to stop the old system as soon as it is clear that base is up and running, which is certainly its most the new system runs without issues. Only this can be important benefit. From an operating system perspec­ called migration. tive, source and target are not required to be identical, however the supported combinations of source and The distinction between cloning and migration is target platforms are somewhat more limited than in important. If you need a clone, you need an exact copy the transportable tablespace case. (For details see the of the database. There is no point in optimizing the Oracle white paper “Moving your SAP Database to test database (unless you want to test possible opti­ Oracle Automatic Storage Management 11g Release 2. mizations). However, the very goal of a migration (e.g. A Best Practices Guide”). An additional requirement migration to a new hardware platform) is improve­ is that source and target database must be on Oracle ment (e.g. performance improvement), and therefore Database version 11.2.0.2 or higher. optimization of the database can help achieve even better results. All this means that you have several options to choose from. Nevertheless, all strategies based on the file copy approach have one disadvantage in common: Database Migration Options File copy does not change the structure of the files. From an operating system perspective, a database File copy (with or without RMAN) copies all data is nothing but a set of files. Therefore the simplest from source to destination, and that is what you migration strategy would be to copy those files from want it to do. But file copy copies the problems and the source to the target storage using operating issues as well. If your database files are fragmented, system commands. However, this approach has severe i.e. contain many small and empty fragments, because limitations. First, operating system and file system rows had been deleted or archived and the database must be the same on source and target system. Second, has not been reorganized for a long time, then the this operation can only be performed, if the Oracle new file (the file copied to the target system) has the database (and therefore the SAP system) is down. same old fragmentation problem (see figure 1a). To 60

Figure 2a: Typical Oracle database used for SAP ERP (uncompressed). Figure 2b: Implementation of Oracle Index Key Compression.

come back to the comparison already used in the Two major benefits of this approach are obvious: summary: If in your old home you had a broken chair (1) As the data transport relies on a database-to-data­ and a dirty wall, you start with a broken chair and a base communication, it is completely independent dirty wall in your new home as well. of the underlying operating system and storage plat­ forms. Any combination of source and target platform That is exactly why there is yet another, completely is possible. (2) As data are inserted into empty tables different migration approach. If, from en operating and indexes are recreated, the database is implicitly system perspective, the database is just a set of files, optimized. It is not uncommon that the target data­ from a database perspective it is a set of database base needs 20-25% less disk space than the source objects (mainly tables and indexes) containing data. database. On the database level, therefore, it is possible to provide tools that do not copy files, but data. However, there is a third benefit. You can really build Generally speaking, such a process consists of four a new home for your data, with a different room struc­ main steps: ture, different furniture, and walls painted differently. This means: In the new database, you can make use • A new, empty database (the target database) is of Oracle features that you had not been implemented created. This time, however, the new database in the old database (see figure 1b). And you can does not only consist of those tablespaces that are make use of them immediately. One example is data required by the database system. All user tablespaces compression. Whereas, if you rely on the file copy (in this case: all tablespaces for SAP data) are approach, you need to copy the files first and then created as well. The new tablespace structure may implement compression, the export/import approach or may not be equal to the old one. allows you to combine everything in one single step. • All tables are created (as empty tables) in the new Because data that had been exported from an uncom­ database. This can be done, even in large databases pressed database can be directly imported into a with many tables, by generating SQL scripts in the compressed database, you just create tables and in­ source database and then running them in the target dexes in the target database with the COMPRESS database. flag – and that’s it. • The data are moved from the source tables to the target tables. • Finally the required indexes are created in the target database. Oracle Database Migration Technologies 61

Figure 2c: Implementation of Oracle OLTP Table Compression for Figure 2d: Implementation of Oracle SecureFiles Compression for structured table data. unstructured table data.

As in the file copy case, there are several ways to make Triple O rebuild the database anyway, it makes sense this strategy happen. Especially for SAP on Oracle to consider, whether or not you want to combine environments, Oracle provides two methods. One is migration and compression in one single step. called Oracle to Oracle (“O2O” or “O2O Classic”), the other one Oracle to Oracle Online (“Triple O”) But there are more Oracle features that require a re­ database migration. Both are much more than just a organization of all or some database objects. In SAP combination of data export and import. They rely on environments, the most important ones are partitio­ a combination of technologies that make them as fast, ning and encryption. Therefore part II of this article flexible, and reliable as possible. As their names sug­ discusses compression, partitioning and encryption gest, the main difference is that O2O requires the in SAP environments. system to be shut down as long as the migration takes, whereas Triple O needs almost no downtime. Can you combine migration, compression, partitio­ Details are discussed in part III of this article. ning, and encryption in one single step? Yes, you can. Do you really want to do this? Well, it is up to you to make this decision. All Oracle can do and has done is Part II: Optional Database Features to give you the flexibility, so you really have a choice If you decide to rely on an export/import-based and you can make a decision. You can do it in one migration approach (O2O or Triple O) instead of a step, or in four steps, or do something in between. file-copy-based approach, you can configure the tar­ get database for immediate use of new Oracle fea­ tures. But which features should you consider? Compression Generally speaking: all features that require a data­ What is simply called “compression”, is actually a base reorganization. If you want to change, say the comprehensive set of compression capabilities. Not parallelism used to access data, that changes the way all of them are relevant for database migration pro­ how Oracle works with the data (in this case: the jects. Those that are, are index and table data com­ number of processes), but not the data themselves. pression. Figure 2 shows a typical implementation But if you want to compress your data (and that strategy, based on an Oracle database that is part of means: new as well as existing data), you need to an SAP ERP system. 33% of the allocated disk space rebuild tables and indexes. And because O2O and are used for indexes, 67% are used for tables, and the table data must be divided into structured and unstructured data (see figure 2a). 62

For historical reasons most customers start, and SAP The term “unstructured table data”, then, means still recommends to start with Index Key Compres­ that information which consists of several items is not sion, if compression is implemented in an existing stored in separate table columns, but in one single database. In migration projects based on O2O or column only. A typical example would be a PDF file Triple O however, the sequence must be changed, as stored in a database table. Unstructured data occur indexes are created after tables. Index Key Compres­ in SAP systems as well, because SAP applications sion saves disk space by eliminating repeating values sometimes bundle data sets and store them as one in the leaf blocks of B*Tree indexes (see figure 2b). single value, which means that SAP applications can Bitmap indexes, used in SAP BW, are already “com­ recognize the individual items, but the Oracle data­ pressed”, so they cannot be compressed again. base and Oracle tools cannot. In Oracle Database versions prior to 11g these data had been stored in The term “structured table data” means that infor­ LONG or LOB columns. However, LONG as well as mation which consists of several items (e.g. first name, LOB values cannot be compressed. Therefore Oracle last name, city, zip code, etc.) is stored in separate Database 11g comes with a new data type, called table columns. Therefore the different items can be SecureFiles, which can be compressed, and that is recognized by database tools such as SQL*Plus. why compression of unstructured table data is called Structured table data can be compressed using Oracle’s SecureFiles Compression. Strictly speaking, this is the Table Compression, which – again for historical rea­ only case of compression, as Index Key and OLTP sons – is also called OLTP Data Compression. This Data Compression just store data in a different (more does not mean that only data used in OLTP (e.g. SAP efficient) format, whereas SecureFiles Compression is ERP) systems can be compressed. Exactly the op­ similar to what a ZIP utility does (see figure 2d). posite: It means that, unlike its predecessor (data compression in Oracle Database 10g), data compres­ Lab tests and customer results prove that by combi­ sion in Oracle Database 11g cannot only be imple­ ning these three compression capabilities the disk mented in OLAP systems (e.g. SAP BW), but in space needed for your database can be reduced by 50% OLTP systems as well. Leaving aside history, OLTP or more. This comparison assumes that the database Table Compression can be implemented in all SAP was completely reorganized before compression. If systems. Similar to Index Key Compression, Table the source database is fragmented, disk space savings Data Compression saves disk space by eliminating will be considerably higher. repeating values (see figure 2c). Lab tests and customer results also show that – con­ trary to most expectations – compression has no negative impact on database performance. Again the opposite is true: In most cases customers have seen performance improvements, as compression reduces I/O and improves the buffer hit ratio (SGA).

Partitioning The basic idea of partitioning is very simple: group rows of a “table” based on the value(s) in one (or more) column(s) and store the distinct groups as “sub-tables” (see figure 3). That rows can be grouped “based on the value(s)” in one or more column(s) is a very generic statement. Oracle provides many possible strategies to do exactly that. The strategies which are most important in SAP environments are called list and range partitioning. Figure 3: Oracle table and index partitioning. Oracle Database Migration Technologies 63

Table 1: Oracle table/index partitioning and SAP applications

In order to implement list partitioning, a list of values The main benefit for administrators is the fact that has to be established which explicitly mentions every partitions can be managed individually and indepen­ single value (example: countries, locations). In order dently. If a table consists of 90% historical and 10% to implement range partitioning, it is sufficient to active data, and if partitioning was used to separate define ranges by stating a start and end (example: historical and active data, it is rather likely that ad­ January 1-31, February 1-28, etc.). ministrative procedures such as daily backup or reorganization can be restricted to the partitions Oracle does not only support table partitioning, but containing active data, whereas procedures such as also index partitioning. So database designers can archiving can be performed on very few historical group the rows in a table or the entries in index (leaf) partitions. This reduces unnecessary workload as blocks and store the results as virtual subsets called well as the time needed for these jobs. Moreover, “partitions.” Nevertheless, the table or the index can partitions can be created, dropped, or merged inde­ still be accessed as one single object, if this is neces­ pendently and online, so no additional maintenance sary. Depending on application needs, an index on a downtime is required table can be partitioned (“local index”), but can as well remain unpartitioned (“global index”). If multiple Many years ago, SAP realized the benefits, and in indexes on a table exist – a situation which is rather particular the performance improvements provided normal in SAP systems–, some of them can be local, by table and index partitioning. Therefore, Oracle some global. Partitioning is supported by SAP for SAP BW systems as well as OLTP systems such as SAP ERP The main benefit of table and index partitioning for (see table 1). users is improved performance. The technical reason for this performance improvement is called “partition However, there is a difference. For SAP BW, Oracle pruning”. Let us suppose a table partitioned by month and an application that wants to generate a monthly report based on this table. Receiving the request, the Oracle database will immediately realize that all partitions which need to be considered are located in one single partition, and therefore it will scan this partition only. This reduces I/O, memory usage and CPU workload dramatically, and therefore customers almost always see a performance improvement by a factor of 5, 10, or even more. 64

However, with SAP ERP databases reaching a size of 10, 20 or 30 Terabytes (in some cases even more) and 90% of the data located in a handful of giant tables, there was an urgent need for a solution. This solution, which was developed over several years, consists of 2 parts: a partitioning method provided by Oracle and a management interface provided by SAP, which is called the “SAP Partitioning Engine.” However, in Oracle to Oracle migration projects the SAP Partitioning Engine is not needed. O2O and Figure 4: Unencrypted tablespace, use of column encryption, Triple O are actually more flexible and more powerful. and use of tablespace encryption. They can generate customized migration scripts which create partitioned tables and indexes in the target database. They do not only support range However, there is a difference. For SAP BW, Oracle partitioning, but also list partitioning (based on the Partitioning is not only supported, but also imple­ column “MANDT”). And they provide enhanced mented. This means that the questions as to which partitioning support (e.g. subpartitioning). tables should be partitioned and how, are already answered by SAP, that partitioning is implemented during the installation and configuration process, Encryption and that partition management tools are provided by SAP. This can be done, because the answer to the Oracle provides many security features which can be question, which tables should be partitioned and how, used in SAP environments (for an overview see the is the same for all SAP BW systems. In contrast, article “Oracle Database Security for SAP Applica­ Oracle Partitioning for SAP ERP is supported, but tions” in this volume). Most of them (Database Vault, there is no default implementation provided by SAP. Network as well as Backup Encryption) can be im­ It is easy now, to guess the reason: the answer to the plemented without changes to the data in the data­ question which tables should be partitioned and how base, i.e. without the need to rebuild tables and is not the same for all customers and all systems. indexes. The only exception is Transparent Data Encryption, a feature designed to encrypt data in the production database. Transparent Data Encryption comes in two flavors. The first one, which had already been available in Oracle Database 10g, is called Column Encryption, because you select just a few of the many SAP tables, or even individual columns of these tables that contain sensitive data and encrypt them. Everything else re­ Figure 5: Column encryption mains unencrypted. The second one, called Tablespace and data access Encryption, is new in Oracle Database 11g. It allows you to encrypt complete tablespaces, which may contain hundreds, thousands, or tens of thousands of tables – you don’t care (see figure 4). This sounds as if the difference between these two encryption types was just the number of tables or the amount of data to be encrypted. The reality is that column encryption and tablespace encryption are Figure 6: Tablespace based on completely different approaches (see figures encryption and data access 5 and 6). Oracle Database Migration Technologies 65

Figure 7: Oracle to Oracle ("O2O") database migration technology overview

If column encryption is used, database blocks that Considering that a physical read operation can be contain at least some encrypted data are transferred followed by tens, hundreds, or even thousands of in- to the database cache (SGA) and stored in the cache memory accesses by applications, it is clear that this in exactly the same format as on disk. This means new approach reduces CPU overhead and negative that applications that want to read those data can performance impacts dramatically. That the hardware find them in the SGA, but still in encrypted format. encryption feature provided by some of the recent And this, in turn, means that every single application CPUs can be used for tablespace encryption (but not (or rather every single Oracle server process receiving for column encryption), is an additional plus. It means a read request from an application) needs to decrypt that tablespace encryption finally comes with almost the data. Time and again. It is clear that this causes no CPU overhead. a certain CPU overhead and slows down the system, unless only very few columns had been selected for encryption and are accessed rarely. Part III: Oracle to Oracle Migration Methods Oracle-to-Oracle Offline ("O2O”) Migration Method Tablespace encryption is based on the idea that the goal of encryption is to prevent attackers from The O2O database migration method was developed reading database using some kind of editor. As long by Oracle ACS services, to offer customers, having a as data are stored on disks or tapes, they are unsecure, very large database, a fast, smooth and reliable migra­ because disks and tapes can be stolen. However, when tion method. This method offers a migration speed they enter the database server, they are protected, of more than 1 TB/hour and reduces the efforts which because the database server machine is like a castle must be spent for configuring and testing of the or a town protected by a wall. Therefore it is sufficient migration. to decrypt data once, when they enter the machine (i.e. when they are read from disk and before they O2O supports all operating systems on which SAP are stored in memory), and encrypt them again, when products are certified. Because O2O is operating sys­ they leave the machine (i.e. when they are written to tem independent, it can be used to perform homoge­ disk). All applications, then, find unencrypted data nous and heterogeneous system copies. in the SGA and can immediately work with them. 66

The advantage of this method is that, you can com­ • You can compress the indexes on the target data­ bine the operating system change with multiple base by using Oracle index compression. The options to get the most out of the migration: compression calculation is executed as described in SAP Note 1109743. The correct index compres­ • With O2O it is possible to combine a platform sion for each index is determined automatically. migration with a release upgrade. The migration method supports every combination of Unix, • You can compress tables on the target system. Windows or Linux on the source and target system. The compression will compress all SAP tables as So, you can migrate an existing Oracle 10.2 data­ recommended in SAP Note 1431296. base on HP-UX to an Exadata Solaris database The downtime needed to migrate a database with • It is possible to upgrade directly to a higher data­ the O2O method is dependent on the database size, base release. Currently with the O2O method the included database objects (SAP cluster tables, direct database migrations are possible between partitioned tables) and the available hardware resources different Oracle versions. So it is possible to up­ (CPU, Memory, Storage, Network). Up to 1TB/hour grade directly from Oracle 9i to Oracle 11g by is possible. using O2O. You also do not need the most current Although O2O was originally developed to perform patch set of the lower Oracle release to run the database migrations, it can be an interesting method migration to perform a simple database upgrade, because you • As part of the database migration, the whole data­ can implement all new database features you want base is reorganized. This can free up a significant into a single step: amount of space within tables and indexes • Database upgrade directly from 9i or 10g to 11g. • The tablespace layout can be changed to the new There is no need for a special database release on SAP standard or to a customer’s customized one. the source, which can save additional time, because It is also possible to move single tables and indexes you don’t need to patch the current database re­ to separate tablespaces or to merge them into lease before you perform the upgrade. existing or new ones. This allows you to unify the • Reorganization of the complete database to free up SAP landscape by using a default tablespace name unused space. like “PSAPSR3” in all SAP systems • Implementation of index and table compression, • The SAP schema name can be changed, for instance which will result in a 50% smaller database size. to “SAPSR3”, to unify the SAP landscape • The number of data files and mount points can be significantly reduced, by either optimizing the O2O Technology tablespace layout or the size of the data files and The O2O method is based on the following steps: file systems. (see figure 7) • Tablespaces are created with LMTS and ASSM. 1. Prepare the source system, by defining the needed Oracle directories on the file system and load the • The method creates the appropriate scripts to create into the source system. To hold the scripts on the either a database using normal files systems or a file system, only a few MB are needed, typically database using ASM or Exadata file systems less than 50 MB. • Data files will be converted from file system to 2. Define the basic conditions for the migration, e.g. Oracle ASM. The method provides you with the definition of the setup for the target database (ASM needed scripts to create the database and the configuration, usage of table and index compres­ tablespaces automatically sion, or other database features). The PL/SQL • LOB or LONG data types can be converted to package is then executed to generate the needed SecureFiles (11.2 only). SecureFiles will also be migration scripts. A typical package run will take compressed, if possible. 30 – 60 minutes on a SAP system. Oracle Database Migration Technologies 67

3. Creation of an empty target database, either with Typically most of the data is transferred directly the provided scripts generated by the PL/SQL over the network, not using a dumpfile for the package or with your own scripts migration. This saves space on the file system. To verify the migration, source and target databases 4. After the scripts are created they are copied to the are compared on object level (based on the object target system, to run the database migration itself. name) to ensure the correctness of the migration. To run the migration process a program named In a second step, all tables on source and target “scheduler” is available, which runs all needed are compared based on the number of rows. So at migration scripts in the correct order and also the end of the migration you can prove the cor­ controls the correct execution of each script. Using rectness of the migration based on object and row this scheduler you have full control over the migra­ level. tion. This includes the possibility to restart failed scripts or to set it to “Done”. The scheduler is 5. Once the migration is completed the post SAP written in ksh and runs on all Unix or Linux ope­ migration tasks can be started. The systems are rating systems. It’s also possible to run the sche­ fully supported by SAP as mentioned in SAP note duling software on a remote machine, e.g. if # 1508271 Windows is used on source or target. The O2O method is developed and maintained by The throughput depends on the available hard­ the Oracle ACS service in Walldorf Germany. O2O ware on the source and target machine. In best is available either as an ACS service or can also be cases you can build up the target database with used directly by customers. more than 1 TB/ hour. Typically the throughput will be on average between 250 GB/hour and 500 GB/hour. To achieve this throughput, different Oracle-to-Oracle Online ("Triple O”) migration methods are used for the database tables. Migration Method Based on the table size and datatype (e.g. SAP If the downtime requirements cannot be fulfilled with cluster tables), the best migration for the particular the O2O offline method, you can use as an alternative tables is chosen to achieve the best migration per­ the Triple-O method. The first step, estimate the formance. downtime available for the technical database migra-

Figure 8: Oracle to Oracle Online ("Triple O") database migration technology overview 68

tion. During this period of downtime not only the 9i, 10g or 11g version and supports DML and DDL database migration must be performed, but in case changes. So there are no limitations (e.g. transport of a heterogeneous system copy, user acceptance stop) on the usage of the SAP system during the tests, interface tests and post-SAP migration tasks migration. All operations can be performed as usual. must be performed. As a result, the real available Both, R/3 and BW systems are fully supported. downtime for the technical database migration is Because GoldenGate is operating system indepen­ much shorter than the application downtime. dent, also heterogeneous database migrations are So the Triple-O method was developed to reduce the supported. The minimum Oracle release on the technical database migration time to a minimum. source is 9.2. Direct database upgrades to 10g and Typically the required downtime for the database 11g are possible. When using Triple-O, you can migration is between 30-60 minutes, independent make use of all features listed for the O2O method. from the database size. On customer request the So the basic configuration is very similar between source and target database can be compared based on O2O and Triple-O. Beside the migration scripts, for the row count after the migration is completed to Triple-O, the GoldenGate configuration scripts will ensure the correctness of the online migration. be generated automatically. The online migration is running in a very similar way, Triple-O Technology as the previously described O2O migration. A PL/SQL package is loaded into the database, and creates all Triple-O Technology is a real online migration of the necessary scripts, to perform the online migration. database. It uses GoldenGate software for the online Instead of running the migration scripts offline (SAP synchronisation of the changes and modifies the O2O is down), these scripts are now executed, while SAP version, to perform a consistent initial database load. is up and running. To allow a consistent export of GoldenGate reads the online redo log or the archive the data, Oracle flashback capabilities are used. This log of the database and extracts DDL and DML allows on one side a consistent export of the tables changes, recorded in the redo log of the database. to a specific SCN (System Change Number), on the GoldenGate transforms the physical changes from the other side it’s possible to configure the GoldenGate redo log file into a general description, which is processes for each table to the table specific SCN, to operating system and database release independent, guarantee an error free apply. The fetch of an indi­ and saves these changes into trail files. The volume vidual SCN for each table and the update of the of the trail files is typically 30% - 50% of the redo GoldenGate configuration files is executed by the log volume. To use GoldenGate supplemental logging scheduler software, which runs the migration. must be enabled on the database. One challenge in an online migration is handling The GoldenGate trail files are sent to the target data­ the additional load generated by the GoldenGate base server, either with GoldenGate, using a network processes and the initial data load. Very often the connection, or by providing the trail files via NFS to current hardware on the source system is outdated the target system. On the target side the trails files and already fully used by the current application are read by apply processes, which execute native SQL load. So it’s not possible to add additional load on statements, generated out of the contents of the trail the system, without harming the production. To file on the target system. So each DML is transformed allow an online migration, even under these circum­ into the appropriate insert, update or delete command. stances, it’s possible to run a downstream capture of Also, allowing the use of GoldenGate for heterogene­ the GoldenGate processes. In such a configuration ous system copies as well. the archive files from the production system are an­ It’s possible to start or stop an online migration at any alysed and extracted on a different server. This server time. There is no downtime needed for the start or is not required to have the same OS but only the the stop of the migration. Furthermore the migration same endian byte order. So it’s possible to process method doesn’t need any special database patches, nor database archive files from HP-UX, AIX and Sun a special database patch level. Triple-O runs on any Solaris (big endian) and Linux, Windows (little endian) cross-platform. Oracle Database Migration Technologies 69

Therefore it’s possible to run the GoldenGate proces­ 3. Run the SCN-based initial data load either from ses on different hardware, to unload the productive the productive server or from a shadow database. environment and preserve the resources on the During the initial load the database changes are production system. recorded permanently to the GoldenGate trail files. The duration of the initial load depends on the If any conflicts exist handling the initial data unload database size and the number of jobs which can on the productive system, a shadow database can be be executed in parallel to unload the database. used instead. So it’s possible to run a Triple-o migra­ Typically the unload is completed within 48 hours. tion completely outside of the productive systems, which allows us to perform an online migration even 4. Once the initial load is completed the apply pro­ on old and outdated hardware. cesses on the target machine are started. Because the apply couldn’t be started as long as the initial GoldenGate can be configured in many different ways data load is running a time gap between the source in order to support very large databases with a huge and the target system will now exist, which must system load. To increase the capabilities to process a be closed to bring both systems into sync. larger redo log volume, up to 34 GoldenGate processes can be defined. Each process gets a number of tables 5. Now, there must be enough time to close the time to extract the DML and DDL changes of these tables. gap between the source and target database. The The PL/SQL package will perform a load distribution, needed time depends on the number of changes based on the recorded DML changes in the database which have to apply, the kind of operations which for each table. It's possible to configure up to 34 have to be apply, the number of apply processes processes for the redo log extraction. One GoldenGate and the performance of the target system. extract process is capable of handling up to 1 TB of 6. If the time gap between source and target system redo within 24 hours. is closed, both systems can run in parallel up to In general, the apply on the target system requires the final switch. more process than to extract the redo log file. Typi­ Typically an online migration starts 5 days before cally for a normal SAP system 5 – 10 apply processes the final switch. But if needed the migration can are needed. For large BW systems more than 20 apply start more than a week before, to have enough time processes could be needed. To allow a maximum for all needed activities. flexibility for the GoldenGate configuration, for each extract process up to 34 apply processes can be defined. Once again, the assigned tables in each extract are assigned to the number of defined apply processes by performing a work load balancing. So, with 2 tier architectures more than 1000 apply processes would be possible. The typical project plan for an online migration generally has the following phases (see figure 8): 1. Prepare the migration, generate migration scripts. 2. Start the GoldenGate processes to record the data­ base changes either on the productive system or downstream on a different server. The recorded changes, listed in the trail files are sent over the network to the target machine, where they are stored in the file system. 70 Oracle Database Migration Technologies

Triple-O for Datacenter Migration 4. Once the initial unload is completed, the NAS device is detached from the source system and Very often systems must be transferred between data transported to the target data centre. centres. This can be due to a data centre consolidation, or is needed when the provider is changed. In this 5. The NAS device is attached to the target system case it’s very likely that there exists only a limited and the target database is loaded from the NAS network connection between the database centres, device. which doesn’t provide the necessary band width to 6. Once the initial load is completed, the applies on run the initial data load and the GoldenGate proces­ the target machine are started. ses in parallel. To run a full database load over a net­ work at least a one Gigabyte connection is needed. 7. Now, there must be enough time to close the time For WAN connections typically 100 Megabit or even gap between the source and target database. The less is available. In this case it’s still possible to run time needed depends on the number of changes a full online migration, with the above mentioned which have to be apply, the kind of operations minimum downtime between 30-60 minutes. To which have to be applied, the number of apply achieve this, the following approach is used: processes and the performance of the target system. 1. Prepare the migration, generate migration scripts 8. If the time gap between the source and target system is closed, both systems can run in parallel 2. Start the GoldenGate processes to record the data­ up to the final switch. base changes either on the productive system or downstream on a different server. The recorded Using this approach it’s possible to migrate databases changes, listed in the trail files are sent over the between date centres, which are connected only by a network to the target machine, where they are limited network connection. stored in the file system. To optimize the usage of Using the enhanced configuration option for Golden- the network band width, the GoldenGate transfer Gate (downstream capturing, usage of a shadow can be compressed by a factor of approximately 5-7. database for the initial database load) even very large 3. Run the SCN-based initial data unload either from databases with very critical performance can be migra­ the productive server or from a shadow database. ted with a minimum downtime. The online migrations To save the band width the database is dumped are performed without creating additional downtime out to a NAS server in multiple dump files. With during a larger migration project, so migration costs a single NAS device you can achieve a throughput are reduced. of 150 GB/h. More information online Oracle HA Solutions Certified by SAP for Integration with SAP NetWeaver 71

ORACLE SOLARIS CLUSTER 3.3, CLUSTER 4.X AND CLUSTERWARE CERTIFIED BY SAP FOR INTEGRATION WITH SAP NETWEAVER

The integration for the high availability (HA) pro­ For more information please check the “SAP on ducts Solaris Cluster 4 and Solaris Cluster 3.3 as well Oracle RAC” space on as Oracle Clusterware 11g (SAPCTL) for the Linux, http://scn.sap.com/docs/DOC-8835 Solaris and AIX platforms have been certified for or check this WhitePaper integration with SAP NetWeaver via the SAP inte­ “Providing High Availability for SAP Resources gration scenario NW-HA-CLU 730. Those certifica­ with Oracle Clusterware 11 Release 2 (SAPCTL)” tions confirm the existence of product features in http://www.sdn.sap.com/irj/scn/go/portal/prtroot/docs/ accordance with SAP certification procedures. The library/uuid/80fab80e-228c-2d10-e196-f268c4c16e8a? certification test is documented in report no. overridelayout=true 20155146 and expires March 7, 2016. Oracle Solaris Cluster delivers the most comprehensive Certified functions: high availability and business continuance solution for Oracle software, Oracle Engineered Systems, Oracle • Integration of sapstartsrv in vendor product servers and enterprise application deployments such as • Start/stop SAP instance via SAPControl SAP. The Oracle Solaris Cluster environment extends the Oracle Solaris Operating System into a cluster • Manual failover test via vendor product operating system to enhance availability and scala­ bility of business services. For more information regarding these certifications, see the SAP Partner Information Center and search For more information please visit for “Oracle”. http://www.oracle.com/technetwork/server-storage/ solaris-cluster/overview/index.html Oracle Clusterware is portable cluster software that or the “Cluster Installation Guide for SAP” here: allows clustering of independent servers so that they http://www.oracle.com/us/solutions/sap/infrastructure/ sap-resources-352184.html cooperate as a single system. Oracle Clusterware is an independent server pool infrastructure, which is fully integrated with Oracle RAC, capable of protecting any kind of application in a failover cluster. Oracle Clusterware provides the infrastructure necessary to run Oracle Real Application Clusters (Oracle RAC). Oracle Clusterware also manages resources, such as virtual IP (VIP) addresses, databases, listeners, services, etc. 72

ORACLE CLOUD FILE SYSTEM FOR SAP

Oracle Automatic Storage Management (ASM) and ASM Cluster File System (ACFS) available for SAP customers

Managing All Data in the Cloud general purpose files as well as an infrastructure for Oracle Cloud File System is tightly integrated with cluster and single node server configurations. The the Automatic Storage Management features of the Oracle Grid Infrastructure simplifies and streamlines Oracle Database. Together they deliver one solution management of volumes, file systems and cluster con­ for managing all business data, application binaries figurations, therefore eliminating the need for multi­ and personal data in a cloud infrastructure. Oracle ple 3rd party software layers, complexity and cost. customers will benefit from a single integrated solution instead of dealing with the complexities Complexity and cost can be reduced enormously for of managing different software layers from different SAP customers using Oracle RAC by using SAPCTL vendors. It eliminates the need for 3rd party volume (SAP Control) starting by Oracle Database Rel. 10.2 managers and file systems. Clusterware and higher, making SAP services highly available and eliminating the need of 3rd party soft­ Oracle Cloud File System that compliments Auto­ ware. matic Storage Management for Oracle Databases is certified by SAP as of Oracle version 11.2.0.2 for Overview of Automatic Storage Management (ASM) Oracle Single Instance and Oracle Real Application Oracle ASM is a volume manager and a file system Clusters (Oracle RAC). for Oracle database files that supports single-instance Oracle Database and Oracle Real Application Clusters Starting with 11g (11.2.0.2) Oracle Cloud File System configurations. Oracle ASM is Oracle’s recommen­ is the preferred storage platform for SAP systems ded storage management solution for SAP on running on Oracle Real Application Clusters (RAC), Oracle RAC and Oracle single instance that as well as SAP systems running on a single Oracle provides an alternative to conventional volume Database. SAP customers are now able to use Oracle managers, file systems, and raw devices. Cloud File System to manage ALL data: Oracle Database files, Oracle Clusterware files and non- Oracle ASM lowers the Oracle database storage total structured general purpose data such as Oracle and cost of ownership and increases storage utilization SAP kernel binaries, external files, and text files. while improving performance and availability over traditional file system and volume management so­ Oracle Cloud File System can help to reduce costs, lutions. Oracle ASM is easier to manage than con­ minimize the administration effort, and increase ventional file systems, has the performance of raw the availability of the SAP systems of all those custo­ volumes, and is tightly integrated with the Oracle mers who have been using Oracle single instance Database forming the foundation of a storage grid and Oracle Real Application Clusters (RAC) for SAP for Oracle. Additionally, Oracle ASM eliminates the on the various platforms and using the underlying need for 3rd party volume managers and file systems shared cluster file systems, required by Oracle RAC. for managing the Oracle database files.

The Oracle Cloud File System comprises the follo­ Oracle ASM uses disk groups to store data files; an wing features: Oracle Automatic Storage Manage­ Oracle ASM disk group is a collection of disks that ment Cluster File System and Oracle Automatic Oracle ASM manages as a unit. Within a disk group, Storage Management Dynamic Volume Manager. Oracle ASM exposes a file system interface for Oracle These three main parts of Oracle Cloud File System database files. The content of files that are stored in a create an integrated foundation for database and Oracle Cloud File System for SAP 73

disk group is evenly distributed to eliminate hot spots Oracle ACFS can be accessed and managed using and to provide uniform performance across the disks. native operating system file system tools and standard The performance is comparable to the performance of application programming interfaces (APIs). Oracle raw devices. ACFS can be configured and managed using Oracle Enterprise Management tools. Oracle ACFS can be You can add or remove disks from a disk group while accessed using industry standard Network Attached a database continues to access files from the disk Storage (NAS) File Access Protocols: Network File group. When you add or remove disks from a disk System (NFS) and Common Internet File System group, Oracle ASM automatically redistributes the (CIFS). file contents and eliminates the need for downtime when redistributing the content.

The Oracle ASM volume manager functionality provides flexible server-based mirroring options. The Oracle ASM normal and high redundancy disk groups enable two-way and three-way mirroring respectively. Oracle ASM files can coexist with other storage management options such as raw disks and third-party file systems. This capability simplifies the integration of Oracle ASM into pre-existing environments.

Overview of Oracle ASM Cluster File System (ACFS) Prior to Oracle Database 11g Release 2, Oracle ASM Figure 1 was a volume manager and a file system for Oracle database files only. Now, Oracle customers can bene­ An Oracle ACFS file system is a layer on Oracle ASM fit from a single integrated solution instead of acting and is configured with Oracle ASM storage, as shown as the systems integrator and dealing with the com­ in Figure 1. Oracle ACFS leverages Oracle ASM func­ plexities of integrating different software layers from tionality that enables: different vendors in house. Oracle ASM, Oracle ACFS, • Oracle ACFS dynamic file system resizing Oracle ADVM snapshot are tightly integrated with the Oracle Database, Oracle RAC, Clusterware and • Maximized performance through direct access to other Oracle technologies and presents a comprehen­ Oracle ASM disk group storage sive and well tested solution for SAP customers run­ • Balanced distribution of Oracle ACFS across Oracle ning the Oracle Database. ASM disk group storage for increased I/O parallelism Oracle Automatic Storage Management Cluster File • Data reliability through Oracle ASM mirroring System is a multi-platform, scalable file system, and protection mechanisms storage management technology that extends Oracle Automatic Storage Management functionality to sup­ Overview of Oracle ASM Dynamic Volume Manager port customer files maintained outside of the Oracle (ADVM) Database. Oracle ACFS is tightly coupled with Oracle Oracle ASM Dynamic Volume Manager (Oracle Clusterware technology, participating directly in ADVM) provides volume management services and Clusterware cluster membership state transitions and a standard disk device driver interface to clients. File in Oracle Clusterware resource-based high availability systems and other disk-based applications send I/O (HA) management. In addition, Oracle installation, requests to Oracle ADVM volume devices as they configuration, verification, and management tools would to other storage devices on a vendor operating have been updated to support Oracle ACFS. system. 74 Oracle Cloud File System for SAP

Moving SAP databases to Oracle Database 11g Release 2 ASM SAP customers can now move their databases to ASM, the preferred storage platform for SAP systems run­ ning on RAC and single instance. Customers can migrate their current file systems to ASM/ACFS/ADVM in a smooth way based on the best practices published on http://www.oracle.com/sap, http://www.sdn.sap.com/irj/sdn/ora and SAP Note 1550133. Based on these white papers the migration can be briefly described as follow: • Oracle ASM Disk Groups configuration • Oracle Grid Infrastructure installation • Oracle Database 11g Release 2 and first patch set (11.2.0.2) installation • Configuration of Source and Target system An Oracle ADVM volume device is constructed from • Online database migration through RMAN using an Oracle ASM dynamic volume. One or more “duplicate from active database” in case the OS Oracle ADVM volume devices may be configured platform does not change or if the source and target within each Oracle ASM disk group. The Oracle system have the same ENDIAN ADVM Driver maps I/O requests against an Oracle • Off line database migration thorough RMAN using ADVM volume device to blocks in a corresponding “transportable tablespaces” or export/import or Oracle ASM dynamic volume and disk set located Triple O based on Oracle GoldenGate if the platform within an Oracle ASM disk group. An Oracle ADVM changes (can also be used for homogeneous migra­ volume device exports Oracle ASM volume manager tion) features and ensures that volume mirrors remain • For more information about the migration process, consistent in the face of abnormal system shutdowns, check the white papers mentioned above Oracle ASM instance failures, or system failures.

BR*Tools support for Oracle ASM and Exadata Oracle ADVM extends Oracle ASM by providing a disk driver interface to Oracle ASM storage allocated SAP provides the tools BRBACKUP, BRARCHIVE, as Oracle ASM volume files. You can use Oracle BRRESTORE, BRRECOVER, BRSPACE, BRCON­ ADVM to create virtual disks that contain file systems. NECT, and BRTOOLS to manage and protect the These file systems contained on Oracle ASM volumes data in your Oracle database. are able to support files beyond Oracle database files, such as executable files, report files, trace files, alert The BR*Tools have been enhanced to support Oracle logs, and other application data files. Because Oracle Automatic Storage Management (ASM) and cover ADVM volumes are actually Oracle ASM files, they among other: require the same administrative privileges as the • Backup, restore, recovery Oracle ASM files. • Database instance, space and segment management • Database statistics, database check, database reorg Oracle Automatic Storage Management Cluster File System (Oracle ACFS) is layered on Oracle ASM For more information check the sap notes: through the Oracle ADVM interface. With the ad­ • 1627541 – BR*Tools support for Oracle ASM dition of the Oracle ADVM, Oracle ASM becomes a and Exadata complete storage solution of user data for both data­ • 1598594 – BR*Tools configuration for Oracle base and non-database file needs. installations under ‘oracle.’ Real Application Testing for SAP 75

REAL APPLICATION TESTING FOR SAP CUSTOMERS

Making a change to the SAP database can represent SQL Performance Analyzer (SPA) a significant risk to an organisation. The effects of One of the key tasks for a DBA is to tune SQL an unexpected problem could be widely felt and statements for optimal performance. Changes to have serious consequences. For this reason, testing database systems (such as optimizer statistics of changes prior to production deployment is con­ refresh, database upgrades, and patches) can cause sidered critical. The cost involved in testing using the performance of previously well tuned SQL traditional methods can be very high both in time statements to regress, which can dramatically and money. Even after testing, many problems will impact system performance for end-users. Until only be discovered in production, and as a result now, it was difficult if not impossible to predict end-users will suffer from poor performance or how day to day operational changes to the data­ possibly even outages. base will impact application SQL performance. With SQL Performance Analyzer, or SPA, you Oracle now has a new and unique testing tool can now know exactly how SQL will behave after for the Oracle Database called Real Application routine system changes. Testing. This Database option comprises of two complementary features, SQL Performance Analyzer SPA automatically captures production SQL state­ (SPA) and Database Replay. Together, these features ments from your SAP database and re-executes can help ensure that database changes do not neg­ them following a change to measure the impact. atively impact SAP availability and performance. The statements are executed serially, in isolation They significantly improve the quality and lower from each other and regressed statements are auto­ the cost of testing changes to the SAP database matically highlighted. Integration with SQL Plan system. Management and SQL Tuning Advisor enables automatic tuning of these statements to address any regressions prior to a change being implemen­ ted in production.

Orchestration of the entire SPA process can be done using Enterprise Manager, which provides a number of workflows for testing common operati­ ons such as Database Upgrades. There is also a Guided Workflow which enables custom experi­ ments to be conducted. 76

Real Application Testing was introduced in the Technical White Paper: SQL Performance Analyzer

11g release of the Oracle Database, however, SQL Viewlet: SQL Performance Analyzer in Oracle Database 11g Performance Analyzer is also available for previous releases of the Oracle Database. Consequently, Oracle Database Real Application Testing User’s Guide SQL Performance Analyzer can be used to test changes in SAP environments even if there are no Database Replay immediate plans to move to Oracle Database 11g Load testing today is generally done using tools Release 2. that allow testing teams to generate synthetic workloads based on what they expect users to do Some examples of changes that could be assessed on a system. These workloads can then be replayed using SQL Performance Analyzer in SAP environ­ by application virtual users, which simulate the ments are: end users by submitting requests to the applica­ • Upgrade SAP Database from Oracle Database 10g tion. Although widely used, this approach has a Release 2 to 11g Release 2 number of shortcomings when it comes to testing • Install Database Patchset database level changes: • Migration from single instance to RAC • Creating the synthetic workload can take a considerable time and requires programming • Implement Partitioning expertise • Implement Advanced Compression • User behaviour is not well understood, so many • Changes to _FIX_CONTROLS parameter possible workflows are often missed in the settings synthetic tests • Creation of Histograms on SAP tables • Production scale database concurrency is near impossible to simulate with these tools There are no SAP specific patches required to use • A full application stack is required for testing as SQL Performance Analyzer. Further general infor­ these tools simulate end users mation on using SQL Performance Analyzer can be found in the following documents: Database Replay makes it possible to capture a There are no SAP specific patches required to use workload on a production system with negligible SQL Performance Analyzer. Further general infor­ performance overhead and replay it on a test system mation on using SQL Performance Analyzer can with the exact timing, concurrency, and transaction be found in the following documents: characteristics of the original workload. Real Application Testing for SAP 77

Database Replay is suitable for testing changes to Results of Testing the database tier and anything below it, such as The Oracle/SAP Development Team recently con­ storage or OS platform. This also means that tiers cluded comprehensive testing of SAP applications such as the Web and Application Server tier are using both SQL Performance Analyzer and Data­ not required in the test environment. The Database base Replay. The testing consisted of SAP R/3 Replay capture process has been backported and and BW workloads running in-house on the ABAP certified for SAP databases running on Oracle stack. Further testing was undertaken at a large Database 10g Release 2 (10.2.0.4). utilities customer running the SAP IS-U (Industry Specific Utilities) module. Changes that Database Replay could be used to validate include: The objective was to use Real Application Testing • SAP Database upgrade from 10gR2 (10.2.0.4) to measure the effects of Advanced Compression to 11gR2 for OLTP and SecureFiles on DML operations for • Platform migration such as from Windows to SAP R/3. The testing activity consisted of using Oracle Solaris Database Replay to capture a production workload from a 10.2.0.4 SAP database. This workload was • Database Patchset install then replayed multiple times against both com­ • Changes to _FIX_CONTROLS parameter pressed and non-compressed Oracle Database 11g settings Release 2 databases. Key AWR metrics from the • Schema changes replays are shown below. • Migration from single instance to RAC • Implement Partitioning DB size after normal reorg: 3562,00 GB • Implement Advanced Compression DB size after normal reorg and OLTP+SecureFiles(med)+index compression: 1589,00 GB • Database storage changes (e.g. Direct NFS) Space saved (~ 55%) 1589,00 GB • Tablespace encryption • Object Reorganization

Database Replay is included with Oracle Database 11g. In addition, Database Replay capture can be run against Oracle Database 10.2.0.4 and higher versions.

Patch 9233285 is required on the Replay database to use Database Replay in SAP environments.

For more technical information on using Database Replay please refer to the following whitepaper.

Technical White Paper: Database Replay

Viewlet: Database Replay in Oracle Database 11g

Oracle Database Real Application Testing User’s Guide 78

“Thanks to Oracle Advanced Compression we achieved huge space savings with minimal effort, which resulted in substantial and measurable cost savings. We are extremely satisfied with the results.”

– LAURA BENEDETTI, IT Information Technology Department/Application Infrastructure, Indesit Company S.p.A.

Indesit Company S.p.A. Storage resources for ECC, BI/BW and CRM reduced by an average of 50% – costs substantially reduced http://www.indesit.com SIGNIFICANT SAVINGS WITH ORACLE DATABASE

Industry: 11G ADVANCED COMPRESSION AT INDESIT Manufacturers and distrib­ utors of major domestic appliances (washing machines, dryers, dish­ Laura Benedetti from Indesit’s Information washers, fridges, freezers, Technology / Application Infrastructure team cookers, hoods, ovens and says, “We have always benefited from the stovetops) combination of SAP and Oracle. With Oracle dd Database 11g and the Advanced Compression Workforce: Indesit Company is one of the European lea­ feature we have achieved considerable cost 16,000 (in Europe) ding manufacturers and distributors of major savings and optimized the whole SAP IT domestic appliances (washing machines, infrastructure very effectively.” Oracle products: dryers, dishwashers, fridges, freezers, cookers, Oracle Database 11g for SAP; hoods, ovens and stovetops). The company is sizes prior to Advanced Improvements and optimizations deliver Compression: the undisputed leader in major markets such major benefits • 8 TB for ECC as Italy, the UK, and Russia. Founded in 1975 • 1x TB for BI/BW and listed on the Milan stock exchange since Indesit first decided to implement long-term • 1 TB for CRM 1987, the Group posted sales of € 2.8 billion space savings and thus long-term cost savings in 2011. Indesit Company has 14 production with Oracle Advanced Compression techno­ Key benefits: facilities (in Italy, Poland, the UK, Russia and logy before the switch from 10g to 11g. As Space savings of 50 percent Turkey) and 16,000 employees. The Group’s soon as Oracle Database 11g appeared on the on average in each system, main brands are Indesit, Hotpoint and Scholtès. horizon, Indesit first decided to implement significant cost savings and long-term space savings and thus long-term database size reduction (7 TB in total), improved perform­ Indesit Company, a leading European manu­ cost savings with Oracle Advanced Compres­ ance, reduced backup time facturer of household appliances, originally sion technology before the switch from 10g to enabling future growth opted for Oracle Database and SAP over 10 11g. As soon as Oracle Database 11g appeared years ago. The combination proved to be a on the horizon, the company was enthusiastic SAP: stable, reliable and powerful basic infrastruc­ about the improvements that could be achie­ ERP ECC, SAP BW, SAP CRM, ture component. With every new release, ved with the technology. Indesit decided not SAP PI Indesit expanded its capabilities – for example to make Advanced Compression productive during the change from Oracle Database 9i during the migration in 2011, but was eager to Infrastructure: to Oracle Database 10g and also from 10g to achieve this as soon as circumstances allowed IBM servers / storage Oracle Database 11g. after the upgrade. (outsourcing) Oracle Advanced Compression at Indesit 79

Once the database migration was complete, Indesit wanted to achieve savings with the the Application Infrastructure Team at Indesit Oracle Advanced Compression feature Table consulted with outsourcing partner IBM to Compression (OLTP). Table Compression allows establish how best to implement Advanced data to be compressed during all types of data Compression. It was important to Indesit that manipulation operations, including conven­ the cost and efficiency benefits of Advanced tional DML such as INSERT and UPDATE. Compression should not be limited to the ERP In addition, OLTP Table Compression reduces system ECC but also extend to the BI/BW and the associated compression overhead of write CRM systems to maximize the savings. operations making it suitable for transactional or OLTP environments as well. OLTP Table The SAP applications are used at virtually Compression, therefore, extends the benefits all Indesit sites, in Russia, the UK, Turkey, of compression to all application workloads. Poland, Germany, Italy, and elsewhere in Europe. The SAP environment is used as the The benefits of OLTP Table Compression go central system, while the IT infrastructure beyond just on-disk storage savings. One sig­ and all applications are outsourced. nificant advantage is Oracle’s ability to read compressed blocks directly without having to The applications are accessed by a total of first uncompress the block. Therefore, there is 2,800 users, and together with Oracle Database, no measurable performance degradation for they keep Indesit’s essential business processes accessing compressed data. In fact, in many up and running. “A system failure, however cases performance may improve due to the brief, would have serious consequences for reduction in I/O since Oracle will have to business,” says Laura Benedetti. access fewer blocks. Further, the buffer cache will become more efficient by storing more data without having to add memory. Indesit: focus on Table Compression feature The implementation and deployment of Oracle Advanced Compression was defined by Indesit’s IT team in a detailed project plan, which was worked out step by step. Their target was to achieve average space savings of around 50%.

Oracle Database 11g Advanced Compression offers businesses a range of compression features that translate into real cost savings. Advanced Compression includes Table Compression, RMAN Compression, Data Pump Compression and Data Guard Network Compression. The Index Compression feature was first introduced with 10g. 80 Oracle Advanced Compression at Indesit

Tests confirm high expectations After the ERP ECC system, Indesit tackled the Before Advanced Compression went live, the BI/BW system and then the CRM system – IT team and an external consulting company again with substantial space savings of around carried out a database analysis. “We were par­ 50% or slightly more. ticularly interested in the tablespaces. The data reorganization and the activation of Huge benefit, minimal effort Oracle Advanced Compression/OLTP Table “Thanks to Oracle Advanced Compression Compression were implemented one after the we achieved huge space savings with minimal other or in some cases in parallel. Our out­ effort, which resulted in substantial and meas­ sourcer IBM was very much involved throug­ urable cost savings. We are very satisfied with hout the process,” says Benedetti. the results,” says Laura Benedetti.

Implementation and testing took place on the The company’s satisfaction is partly due to the SAP test and development system, and the fact that the outsourcing fees it pays for SAP ECC system was selected as the first to benefit system operation are based on resource usage, from Advanced Compression. The results con­ for example CPU or storage utilization. The firmed the high expectations – that Oracle intensive application use and growing volume Advanced Compression could reduce storage of data meant that resource usage was close to space by at least 50%. The same procedure exceeding the agreed levels. Oracle Advanced was repeated in the quality assurance system Compression eliminated this excessive use of so that Advanced Compression could be resources, reducing utilization to below the utilized in the productive system. agreed fixed-rate level.

In concrete terms, Indesit achieved the follo­ wing database storage / space savings in the three SAP applications: Through Oracle Advanced Compression the ERP ECC data­ base volume (the required storage resources) was reduced from 8 TB to approximately 4 TB. In the BI/BW system, the database volume was reduced from 5 TB to around 2.5 TB, and in the CRM system from 1 TB to around 500 MB. Select Specialized Partners

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“The City of Nuremberg operates a large number of heterogeneous applications on different hardware platforms to meet the complex IT requirements of a large, modern city. We have been relying for years on Oracle Solaris to run our mission-critical applications, and we upgraded to Oracle Solaris 11 and Oracle Solaris Cluster 4.0 because of Solaris' outstanding stability and reliability.”

– DR. MARTIN HALLER, System Management Director, City of Nuremberg

ORACLE SOLARIS CLUSTER 4.0 FOR SAP AT CITY OF NUREMBERG City of Nuremberg

Location: City of Nuremberg Optimizes Operation, Maintenance, and Security of Heterogeneous IT Landscape Nuremberg, Germany with Operating System Upgrade dd Industry: 16,000 (in Europe) Nuremberg is the second-largest Bavarian city Challenges and fourteenth largest municipality in Germany. • Establish the city’s financial department with Employees: With the development of Eastern Europe, an SAP business warehouse on commodity 10,000 the city has profited from its central location within the European economic region. With hardware without modifying its proven IT Oracle Product and 500,000 inhabitants, Nuremberg is the eco­ platform based on Oracle Solaris, Oracle Solaris Services: nomic, professional services, and cultural cen­ Cluster, Oracle Solaris Volume Manager, and • Oracle Solaris ter of Northern Bavaria, and the center of the Oracle Database, operating successfully since • Oracle Solaris Cluster 4.0 Nuremberg Metropolitan Region, with about • Oracle Database 11g, 2005 2.5 million inhabitants. Since the 1970s, the Enterprise Edition • Minimize effort required to deploy, operate, • Sun Server X2-4 city has been transformed into an innovative service center with rapid growth in engineering and maintain SAP and specialty applications and economic consultancies, market research by upgrading to the newest release of Oracle firms, facilities management service providers, Solaris and e-businesses. The many inventions that • Maintain high performance and high availa­ originated in this city include the first print bility for numerous specialty applications— workshop (1469), photography (1717), and ranging from motor vehicle licensing to the technology for Shanghai’s Transrapid high- speed train (2004). resident registration—and SAP modules used for internal management purposes, such as financials and human resources Oracle Advanced Compression at Indesit 83

Solutions • Enhanced security by giving system admini­ strators access to specific Oracle Solaris • Upgraded to Oracle Solaris 11 and Oracle Zones, enabling working in local zones with Solaris Cluster 4.0 to lay the foundation for a better overview of services that prevents optimized operation, maintenance, and critical actions, such as starting or stopping security of the city’s heterogeneous IT land­ processes, from affecting other zones scape of specialty and SAP applications • Leveraged new Oracle Solaris features, such • Relied on the proven system platform, based as simplified high availability models (fail­ on Oracle Solaris, Oracle Solaris Cluster, over zones and zone clusters), the repository Oracle Solaris Volume Manager and Oracle server’s auto install function, and the simpli­ Database to ensure 24/7 availability of fied update mechanism, for rapid configura­ business-critical applications tion and updates to the administration • Established an SAP business warehouse for environment the city’s financial department on commod­ • Reduced system complexity and eased inte­ ity hardware, namely Sun Fire X4270 M2 gration with the city’s SAP software suite andSun Server X2-4 by creating isolated environments that are • Accelerated time to production by configu­ very easy to configure, are monitored with ring Oracle Solaris 11 for the city’s numer­ Oracle Solaris Cluster 4.0, and are used for ous hardware and software platforms with running SAP applications minimal effort and customization, replacing Oracle Solaris configuration scripts partially Oracle Partner with the Oracle Solaris’ Service Management Facility feature and setting up storage vol­ umes and host-based mirroring easily with Oracle Solaris Volume Manager Computacenter AG & Co. oHG • Deployed two Oracle Solaris Cluster nodes in two geographically separate data centers Oracle Platinum Partner Computacenter AG to ensure business continuity and top per­ & Co. oHG is a leading independent provider formance during public business hours for of IT infrastructure services in Europe. The the benefit of citizens company delivers on-site services in nearly 60 countries and supplies IT hardware and soft­ • Kept data centers running 24/7 with Oracle ware to customers in more than 100 coun­ Solaris Cluster’s advanced software algo­ tries.__As some software components were rithms, which ensure permanent monitoring not yet officially supported during the early of servers, network, applications, and storage stages of the project, Computacenter imple­ • Allowed automatic recovery of the cluster mented the solution in close cooperation with and applications in failover situations while an Oracle presales consultant and Oracle enabling near-zero downtime maintenance Solaris specialists. The City of Nuremberg, with rolling and dual partition upgrades working with its partner and Oracle, succes­ sfully deployed its SAP systems on Oracle • Maintained high performance and availability Solaris 11 and Oracle Solaris Cluster 4.0, with of the previous Oracle Solaris release to meet Oracle Solaris Zones support, within its pro­ strict requirements for the city’s applications, jected budget and turnaround time. During such as traffic surveillance, resident registra­ the pilot project, the city encountered a few tions, motor vehicle licensing, SAP Net- bugs, which the Oracle Solaris team quickly Weaver, and SAP Business Suite helped to solve. 84

“By implementing Oracle Database 11g Advanced Compression we were able to avoid making an additional, unplanned disk purchase, extending the life of the disk we had put in place for a couple more years. OAC helped us reduce our databases rate of growth, cut our backup times in half, improve DB response times, and save us money.”

– RENE VANA, Lead Database Administrator, ConAgra Foods Inc.

One of North America’s leading food makers counters the challenges associated with data growth with database compression technology from Oracle ADVANCED COMPRESSION AT CONAGRA FOODS: F ANTASTIC SOLUTION – INVESTMENTS AVOIDED AND PERFORMANCE IMPROVED ConAgra Foods, Inc. www.conagrafoods.com ConAgra Foods Inc. is one of North America’s At ConAgra Foods, SAP ECC is the core system leading food makers. Its brands are found in used for our manufacturing business, the entire Industry: 97 percent of America’s households. Consumers process revolves around it. So anytime we Food industry can buy them in grocery, convenience, mass decide to make a change to our environment, dd merchandise and club stores. The company we run it up through the landscape before Workforce: sells nearly 13 million packages of food pro- promoting it into production. This gives us a 26,000 ducts every day, including 4 million frozen chance to see how it affects the database, hosts, food packages. ConAgra is a Fortune 500 disks, and response times, as well as from the Oracle Products company with net sales totaling 13+ billion frontend applications. and Services: US dollars in 2012 and employs more than Oracle Database 11.2.0.2 26,000 people. Alarming data / storage growth for SAP with Advanced For any company trying to foresee the future Compression option can be a challenging process. Especially when At the start of 2012, ConAgra Foods realized that it was growing faster than what was initi­ Key benefits: it comes to accurately determining the size of a database or storage capacities over a period ally forcasted for a 3 year period in their SAP • Cost savings, of two or three years. It becomes more than a ERP ECC environment. “Our ECC database • better performance, was growing at an alarming rate, exceeding • reduced data growth, trivial matter and in some cases it is simply • optimized backup impossible. For everytime that you make a projected growth rate estimates and jumping change to the system it must be throughly 3 TB in a 9-10 month period. Our current SAP: tested and validated from an infrastructure storage environment was capped at 10 TB of ERP ECC 6.0 perspective, an application prespective, as well SSD with 9.6 TB in use by DB,” says Rene (with a CI and 6 application as from a value prespective. Vana, Lead Database Administrator at ConAgra servers), approx. 3,000 users Foods.

Other Infrastructure: Cisco UCS B230 M2 Blade Servers, SUSE Linux, Veritas Cluster for HA, Hitachi SAN Disk Array Oracle Advanced Compression at ConAgra Foods 85

How could they overcome this challenging current database foot print, and spending a trend of increasing data with a limited amount minimal amount of capital in the process. of resources? One solution of course would be This can be accomplished by implementing to order an additional 10TB of new SSDs, and Oracle Advanced Compression. let the database continue to grow. But this approach wasn’t even considered, as Vana ex­ First, ConAgra Foods decided to request an plains, “there was no plan in the current budget additional 5 TB of SSD, swaping out the old to buy any additional disk until the next fiscal 10TB of SSD for 15TB of new SSD, to relieve year.” growth limitation in the short term, and to provide space to reorganize and compress data. Starting with a workable action plan Secondly, start a pilot test to see how much Given the situation, ConAgra sought and found they could actually benefit from implementing an alternative, implement Oracle’s 11g Advan­ compression on an older 6TB copy of the SAP ced Compression for SAP. Oracle Advanced ECC database. This would help set expecta­ Compression is a beneficial and innovative way tions, and develop the processes and procedures of overcoming data growth challenges while to solve the problem within the newly added meeting the demand for more space. For ex­ additional 5 TB of disk. Thirdly, by implemen­ ample, it allows IT managers to effectively ting Advanced Compression, ConAgra could handle or manage larger volumes of data with further reduce the need to buy any additional limited IT budgets. disk and extend the life the disk they already had in place. ConAgra Foods has long been a customer of Oracle, using the Oracle database as a safe, Pilot Test Results stable and highly effective pillar of its infra­ Total Database Size before and after compression structure, both for its SAP and non-SAP en­ vironments. Over the last 3 years, the total number of users in the ECC system has grown to over 3000, increasing the load and demand for quicker response times. In a period of roughly 4 months, between September 2011 and January 2012, the database grew by more than 1.4 TB. This above average increase in database growth was due to an unexpected change in business direction that could not have been foreseen by the IT department. More specifically, the business and marketing goals required more data to be kept online and accessible in real time. For the pilot test, we used BRSPACE (version As ConAgra Foods DBA Manager Jenny 7.2), tables and indexes were compressed in Powers explains, “we had to take rapid and accordance to SAP Notes (#1431296, effective action to be on the safe side. We were #1464156, #646681, #541538, #46272, running the risk of exceeding our storage capa­ #771191). In addition, we broke out largest city limit for ECC use of 10 TB.” Alternative table space (9 TB) into smaller sets of Data and ways of solving the problem were then quickly Index tablespaces (Data Classes w/in SAP), investigated and discussed. A direction and a taking into account the table names, roles and plan needed to be devised to bring the data­ functionality. This would make it easier to re­ base growth problem under control. The focal organize the next time around, reducing the point of the plan should be to significantly need for such large chunks of free space. All the decreased volume of data, while reducing the lower landscapes were reorg’d and compressed 86

first before moving into production, giving us exceeded, we were very impressed,” reported the opportunity to evaluate the impact on the both DBA Lead, Vana, and DBA Manager, application and environment. Some of the key Powers. Based on their findings and results, things we watched for included dead locks, Oracle Advanced Compression was then im­ DB latch contention increases, Disk IO and plemented in the SAP ECC environment, all CPU load. the way up through production.

SQL Performance Metrics Tests confirmed high expectations We went into our OAC pilot test with two Sample Query used to Validate IO affects of main objectives, reduce the current database Advanced Compression: size by at least 40%, and find a way to reduce SELECT * FROM SAPR3.ZSD_ORDER the rapid database growth rates. Both of these WHERE MANDT=100 AND ZZCSR objectives were achieved and exceeded based between '0000060019' and '0000060030' on our initial estimates. “The ECC database AND VKORG=1000 AND VTWEG=10 size and disk space usage was reduced by more AND VBTYP='C' AND ZZERDAT_O > than 60 percent. Our initial expectations were 20110720;

Disk reads, buffer gets, time waited, I/O wait time all showed decreases.

Table and Indexes before and after Compression used in query. Oracle Advanced Compression at ConAgra Foods 87

Other DB Performance Metrics observed From a SAP Metric perspective we saw the “%DB Time” wait go from 56%, down to around 38%. We attributed this change to a combination of the new storage array consist­ ing of the 15TB of SSD and compression. Where the disk change out got us a 10% boost and the Oracle compression an additional 8-10% of the “%DB Time.”

Our “Average Response Time per Dialog Step” dropped from 500ms to 435ms after just im­ plementing compression.

Hardware and Software profile: Our backup times went from 5.62hrs for a full backup using rman across 8 channels down – Hitachi SAN disk Array to around 2hrs after releasing the free space • 15TB of SSDs mounted as /oracle/R3P (green bar dropping in chart below) back to – Cisco UCS B230 M2 blade servers the OS. • Number of CPUs (20) - Intel(R) Xeon(R) CPU E7- 2870 @ 2.40GHz After implementing Advanced Compression • SUSE Linux Enterprise Server 11 (x86_64) 2.6.32.12 0.7 (64-bit) in Production

By having the DBA team ReOrg in chunks of • RAM 128GB 300GB to 1000GB of data every weekend, and • 64G of HugePages Reserved for Oracle starting in July. We were able to complete the • 10G E connectivity project by DST weekend, only taking off a – Veritas Cluster for HA (4 node Cluster) couple weekends to attend Oracle Open World. – Veritas NetBackup for Oracle - Release 6.5 The DBA team was able to reclaim over 5TB – Oracle 11.2.0.2 PSU #4 of disk space previously held by the database, • 48G SGA (42G DB_Cache, 4G Shared and watch the Database drop from 9.6TB in Pool) size, down to 4.2TB, leaving us with about • 8K block size 10TB of free disk space for future growth over • 9.3TB Database the coming years. – SAP ECC 6.0, with a CI and 6 App Servers • SAP Components (sd, mm, pm, pp, qm, ps, wm) 88 Oracle Advanced Compression at ConAgra Foods

Overall satisfaction with the results Based on the results we have seen in our ECC ConAgra Foods is very satisfied with the environment, we are on in the process of im- improvements gained from using Oracle plementing Oracle Advanced Compression in Advanced Compression. “by implementing our SAP BW, Solution Manager, SEM, and Oracle compression technology we have been APO environments. Then work our way through able to avoid making any additional large our non-SAP databases, dataware houses, and investments in storage, while being able to Peoplesoft environments. see some additional benefits in system perfor­ mance, and reduced backup times” reports ConAgra Foods DBA Lead, Vana.

BRSPACE command examples: ## NoPrompt “-c force”, ReOrg table “VBOX” and compress indexes Only “-f tbreorg” brspace -u / -c force -f tbreorg -s PSAPSR3_OLD -t “VBOX” -n PSAPSR3 -ic ora_proc -p 4 -e 8

## Noprompt “-c force”, ReOrg and Compress Tables, Indexes and LOBs if possible “-c ctablobind”, ## EXCLude tables in list from table compression “-p reorgEXCL.tab”, ## “-p 4” : Run 4 table reorg threads ## “- e 8” : Rebuild indexes with a parallelism of 8 each ## Skip SAP Compressed Tables (“-SCT”) ## LOB compress “-lc low” brspace -u / -p reorgEXCL.tab -c force -f tbreorg -c ctablobind -s PSAPSR3_OLD -t “*” -n PSAPSR3 \ -ic ora_proc -i PSAPSR3 -p 4 -e 8 –SCT

## To see temporary dbms_redefinition objs during rebld use: select owner,segment_name,segment_type,tablespace_name,bytes/1024/1024 as MB from dba_segments where (segment_name like '%#$' OR segment_name like 'MLOG$%' OR segment_name like 'I_SNAP$%#$' OR segment_name = 'SNAP$');

## In another command window, STOP and CLEANUP temporary objects, do: brspace -c force -f tbreorg -a stop brspace -c force -f tbreorg -a cleanup (OR try) brspace -u / -f tbreorg -t “*” -a cleanup ## or use table name wild card like “VBOX*”

Before compression After compression Change Total database size 6.155 TB 2.303 TB - 62 % Part-I Tblspcs 863 GB 382 GB - 56 % Part-II PSAPSR3 5.230 GB 1.858 GB - 64 %

Some impressive results from the pilot test of Oracle Database 11g Advanced Compression run at ConAgra Foods (Source: ConAgra Foods, Inc.) Oracle RAC and ASM at EDEKA Lunar 89

“Oracle RAC is a vital infrastructure component that helps us to achieve 99.9 % overall availability and satisfy our design and architecture criteria. Oracle RAC 11g fully met our expectations by delivering a high-availability, high-performance and flexible SAP database within our template approach. Our overall experience with Oracle RAC and ASM was very positive.”

– ARNE ZIEGLER, Infrastructure Group Leader for Architecture at LUNAR GmbH

High-profile retailer opts for Oracle RAC (Real Application Clusters) in one of the biggest projects in the European retail industry

ORACLE RAC 11G AT EDEKA: EDEKA / LUNAR GmbH DELIVERING SECURITY AND STABILITY

Industry: Retail With 12,000 stores, almost 300,000 employees 7040 instances of Oracle RAC 11g are being dd € and an anticipated turnover of 42.1 billion, used in the project with x86 server technology Workforce: the Hamburg-based EDEKA Group is a leader and SuSE Linux. The LUNAR solutions will appr. 300,000 in the German food retail industry. Every day, be rolled out across the EDEKA regions in 12 million customers buy items of the group’s various phases. The complete infrastructure Oracle products and Services: food and non-food ranges with up to 50,000 solution for all EDEKA units currently Oracle Database RAC 11g, articles. addresses some 450 TB of net SAN storage. with ASM Oracle Recovery Manager (RMAN) EDEKA’s IT subsidiary, LUNAR GmbH, is Oracle ACS Standardized technology stack responsible for dovetailing retail, wholesale and central business processes. The company pro­ The high-profile retailer has already made Key benefits: vides the full range of innovative IT services. significant progress in its IT reorganization. high availability, cost reduction, The different regions have always operated high performance, less complexity, As well as being the name of the company, their own data centers with their own system high scalability; environments. Local and regional system roll- future-oriented infrastructure LUNAR is also the name of a program to with innovative technologies, outs of the LUNAR x86 infrastructure pro­ develop and roll out a requirements-based based on standards standard software solution for EDEKA in a duct took place in all seven EDEKA regions partnership between the seven regional com­ and at headquarters in Hamburg, and in most SAP: panies, headquarters and partner SAP. All places the changeover to the newest release is Retail, ERP ECC 6.0, Netweaver BW, three levels of the enterprise – retail, regional already underway. The individual implemen­ Portal and others and headquarters – use one standard, integra­ tations are projects in their own right, integra­ ted SAP-based software solution. The project, ting the new systems into the existing system Other Infrastructure: one of the most ambitious in the European food technology. Arne Ziegler, Infrastructure IBM Bladeserver, SuSE Linux, retail industry, involves the Oracle RAC 11g Architecture Group Leader at LUNAR GmbH, EMC Storage, Veritas Cluster database for SAP with Automatic Storage says: “LUNAR has already converted a large (for SAP SPOF processes), VMwar Management (ASM). The infrastructure tech­ part of its own SAP system landscape to the nology solution serves as an anchor providing new infrastructure solution, as has one large security and stability to satisfy the group’s key EDEKA region. This represents some 300 availability and performance requirements. SAP systems, including around 119 systems in Oracle RAC.” 90

Any business software roll-out in the LUNAR Oracle – the sound choice on business and program is based on a standard infrastructure technology grounds platform. This platform is based on the Before implementation is carried out, the EDEKA Group’s approved design rules and is LUNAR lab performs compatibility tests to see configured on the basis of an x86 computer which vendor products can be used for each architecture in the LUNAR lab to create a function block in the infrastructure solution. fine-tuned technology stack that serves as a system template for productive data center use. “As far as the SAP database is concerned, the Crucially, the LUNAR x86 infrastructure plat­ most important evaluation criteria were avai­ form delivers a scalable, cost-effective and high- lability, stability, performance, and future availability SAP IT infrastructure system with compatibility,” says Ziegler. “The future data­ standardized standard components and support base had to support both smaller and larger “ASM ensures effective processes that also represents a secure invest­ system versions as required. Both technological ment. The application software template is then administration and and operational factors made Oracle and Oracle adapted to this system. highly productive RAC the obvious choice.” He adds: “We had management of the already had positive experience with Oracle The LUNAR x86 infrastructure platform, a database technology as a high-availability so­ RAC databases,” is the standardized but flexible complete solution, opinion at LUNAR.” lution and more generally with Oracle data­ consists of an application platform (to support bases in SAP and non-SAP environments, which the SAP application stack), Oracle database, also tipped the balance in favor of Oracle.” – Arne Ziegler, OS/virtualization, x86 server hardware, and Infrastructure Group storage. The package also includes a design Oracle Database 10g (single-instance) and Leader for Architecture concept, automatic installation routines for the Oracle RAC 10g were already in use through­ at LUNAR GmbH OS environment, configuration parameters, out the EDEKA Group. Oracle Database 11g installation guidelines, and lists of test cases and Oracle RAC 11g for SAP provide even to check that the implementation is fully fun­ more customer benefit with useful extra fea­ ctional in the EDEKA data centers. LUNAR tures such as disk space reduction (Advanced handles solution support and ongoing product Compression) with lower hardware costs, hig­ development on behalf of the EDEKA Group. her performance, improved manageability, and One key design rule is that there are few or above-average high availability (with disaster no dependencies between individual function recovery) for SAP applications. blocks and the system is largely manufacturer- neutral at all levels. Satisfied expectations In terms of software the new standardized “Oracle RAC is a vital infrastructure compo­ SAP system landscape will replace several nent that helps us to achieve 99.9 % overall individual solutions and various retail pro­ IT availability and satisfy our design and grams, and in terms of infrastructure, host architecture criteria. Oracle RAC 11g fully systems and varus UNIX systems. The overri­ met our expectations by delivering a high- ding objective throughout is to reduce invest­ performance, high-availability, efficient and ment and operating costs (including support flexible SAP database within our template and maintenance) through standardization. approach. Our overall experience was very positive,” says Ziegler, who is extremely satis­ fied with Oracle RAC 11g so far. Oracle RAC and ASM at EDEKA Lunar 91

EDEKA runs the Oracle RAC productive data­ EDEKA/LUNAR may well choose to expand bases, based on an active/active architecture, its use of Oracle features. For example, the on physical servers, each of which is part of a group is evaluating the option of protecting two-node cluster environment. If one node itself against logical errors in the database becomes unavailable for any reason, the other function block with the standby database so­ immediately takes over the workload of the lution Oracle Data Guard. The group is also failed node in the local data center. In addition considering the possibility of harnessing ad­ to RAC databases, EDEKA uses Oracle Data­ ditional benefits of Oracle RAC: perhaps by base 11g single-instance databases, for example using the innovative database clustering tech­ in development systems and smaller productive nology not just to deliver high availability, systems with lower SAPS requirements. but also for scaling purposes, or by using Oracle Database 11g Advanced Compression. The failure of a cluster node has been tested several times by simulating a range of failure scenarios in the lab. As well as a local data center there is a second data center with the same hardware for disaster recovery. In the event of a disaster it can provide 100 % fai­ lure capacity with no need to switch back to the original data center once the problem has been resolved.

Effective administration with Oracle ASM The Oracle RAC databases are managed and operated with Oracle Automatic Storage Mana­ gement (ASM). “ASM ensures effective admini­ stration and highly productive management of the RAC databases,” is the opinion at LUNAR. The company is also evaluating the possibility of using ASM for mirroring purposes, which is very straightforward. Synchronous data repli­ cation is currently taking place at storage level.

All in all, Oracle RAC 11g with ASM is en­ abling EDEKA/LUNAR to operate a scalable, cost-efficient and high-availability SAP IT infrastructure system representing a secure investment with standardized standard com­ ponents and support processes – which ulti­ mately translates into hard financial benefits. The solution also offers maximum future compatibility. 92 Oracle ACS – Triple O at AkzoNobel

“Oracle ensured a risk-free migration with zero downtime, which resulted in better performance and cost savings. Oracle Database 11g has enhanced our operations immensely.”

– ROB VAN VLIET, Manager Technical Services, AkzoNobel

AKZONOBEL DECREASES TOTAL COST OF DATABASE OWNERSHIP BY AROUND 50% AND IMPROVES PRODUCTIVITY 50% TO 100%, FOLLOWING FAULTLESS MIGRATION

AkzoNobel is the largest paint and coating com­ • Improve overall productivity for customer AkzoNobel pany in the world and a major producer of spe­ service and monthly reporting systems by Amsterdam, The Nederlands cialty chemicals. With operations in more than enhancing database performance, allowing for 80 countries, AkzoNobel is a Global Fortune 500 faster order entries and searches for information Industry: company. Its products protect buildings and infra­ to answer customers’ questions Chemicals structures around the globe and promote safety and good health, while bringing color to the world Solutions and furnishing homes and offices. In addition to Employees: • Ensured full business continuity with zero paints and coatings, AkzoNobel’s chemicals serve as 57,000 downtime, while upgrading to Oracle Database essential ingredients in everything, from ice cream 11g using Oracle GoldenGate Annual Revenue: to asphalt, soup to soap, and plastics to paper. • Enhanced production system deployment in $1 to $5 Billion AkzoNobel wanted to upgrade its entire Oracle 15 new countries by using database copies for Oracle Product and Database 10g infrastructure to Oracle Database 11g realistic testing without interfering with the Services: with zero downtime to ensure business continuity. live production database • Oracle Database 11g In addition, the company wanted to reduce its total • Reduced total cost of ownership approximately • Oracle GoldenGate cost of database ownership and ensure an easier 50% by compressing storage from 3.7 to 1.8 roll-out for the entire production system in new terabytes and lowering database backup costs countries. • Improved productivity for several tasks by 50% to 100%, such as for mobile order picking, by Following the upgrade, AkzoNobel reduced its total allowing customer orders to be automatically cost of database ownership approximately 50% by picked from the shelves; monthly financial and compressing storage from 3.7 to 1.8 terabytes. In productivity reporting; and customer service, addition, it enhanced productivity for several tasks, due to the ability to enter orders and answer such as monthly reporting and customer service, by customer queries more quickly as much as 100%. • Reduced time to dialog with the database from Challenges approximately 800 milliseconds to 450 millise­ conds for more than 8,500 users, even during • Upgrade the database system containing all peak usage periods, when there are 1,400 con­ production data used in business intelligence, current users supply chain management, and enterprise core component systems, with zero downtime to Implementation Process ensure full, business continuity Preparations in the first phase took approximately • Ensure an easier roll-out for the entire production six months. It then took AkzoNobel approximately system in new countries by using copies of the two months to complete the actual migration and production database for testing purposes compression for all 21 systems. • Lower total cost of ownership by reducing costs of back-up, storage, and database maintenance Database Vault

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“Replacing the mainframe for the SAP databases has allowed us to reduce IT operating costs in the SAP environment and increase the flexibility of our IT use. As a strategic database platform, Oracle is an essential element that supports our realignment.”

– M A X B Ü T T I K E R , M A N A G E R

SAP customer Competence Center, Helsana-Group

Switzerland’s biggest health insurer replaces mainframe in SAP environment with new strategic www.helsana.ch

Industry: HELSANA GROUP REPLACES DB2 Insurance WITH ORACLE DATABASE

Workforce: 3,000 Last year the Helsana Group decided to phase Support for migration project Oracle products: out its z/OS mainframe environment in favor of The SAP applications themselves were virtu­ Oracle 11.2.02 for SAP a new client/server IT landscape. It was decided ally unaffected by the project to migrate from to replace IBM’s DB2 with Oracle Database as DB2 to Oracle Database 11g. Infrastructure Key benefits: the group’s strategic database platform. experts from SAP Switzerland and Oracle Strategic database, collaborated on the project. The migration con­ cost savings, more “In March 2012 we passed an important mile­ cept was designed by SAP, who also supplied flexibility and better stone on the road to a new IT landscape,” says the migration tools for the export of the DB2 performance Max Büttiker, Manager of the SAP Customer (Version 9.1) database. One of the first steps Competence Center at Helsana. On this date, SAP: was to create a sandbox environment and test the databases for the SAP applications, which the export tools. The various systems, including ERP ECC 6.0, FI, have been in use for a long time and have the D, Q, and P systems, were then migrated CO, HCM, HR-PF, around 3,000 users, were migrated from the FS-ICM Enterprise Portal, and the latest version of Solution Manager was ESS, MSS, LSO, ECM IBM zOS mainframe with DB2 to a client/­ installed and thoroughly tested. server hardware setup (with x3850 as the data­ Infrastructure: base server) using Red Hat Linux and Oracle “At the end of the day, we implemented the Database layer Database 11g. The application servers are DB2-to-Oracle migration exactly as planned,” IBM servers with Red Hat standard Intel systems running Windows and recalls Büttiker. “A few issues with the export Linux, application layer VMware ESX. tools were resolved with the help of SAP. The Standard Intel servers with migration required a Uni-code conversion, Windows and VMware ESX which was also successfully implemented. The adaptation of various interfaces also went smoothly, with no major delays.” Helsana DB2 migration to Oracle Database 95

“New environment running perfectly” The new SAP environment with Oracle Database 11g is “running perfectly”, says Helsana Group Büttiker with satisfaction. Even without detai­ The Helsana Group is Switzerland’s leading led measurements, it was clear from the outset healthcare insurer, providing illness and “that response times have im-proved, even accident insurance and other health-related though no database optimizations have been services to private individuals and enterpri­ carried out so far”. As the IT team at Helsana ses. With premium revenues of 5.6 billion also discovered: “The high integration of Swiss francs, the company occupies the top position on the Swiss insurance market. The Oracle in SAP has several advantages, for Helsana Group operates in all regions of the example in system administration.” country and employs 3,000 people. It is a non-listed stock corporation structured as a So far the Helsana Group has not taken advan­ holding company. The Helsana Group in­ tage of Oracle Database 11g features such as cludes Helsana, Progrès, Sansan, Avanex Advanced Compression or Advanced Security. and Maxi.ch (for more information, visit www.helsana.ch). The Helsana Group protects However, these are possible options for the almost 1.9 million people in Switzerland future, especially as the company is already against the financial consequences of illness, familiar with compression processes in a data­ accident, maternity and old age. In its corpo­ base environment. The Oracle database for rate insurance business, which operates solely the ERP system is currently around 500 GB. under the Helsana brand, Helsana insures “Replacing the mainframe has allowed us to 58,000 companies and organizations (with over 710,000 insured persons) against the reduce IT operating costs in the SAP environ­ financial consequences of employee incapacity ment and increase the flexibility of our IT due to illness or accident. The group also use,” says Büttiker. “As a strategic database offers corporate health management services. platform, Oracle is an essential element that supports us.” 96

ORACLE ADVANCED CUSTOMER SERVICES FOR SAP Database Services for SAP Environments

Oracle Support for SAP The services provide for three levels of annuali­ A key attribute to the deep customer focused zed operational support, Assisted Services partnership with SAP, is SAP’s requirement Engagements and onsite Technical Skill for a permanent onsite technical staff. These Workshops. As SAP certifies new versions of “Centers of Expertise” staff SAP’s Oracle Oracle databases, as with Oracle Database 11g, Development Level Support queue and provide that deliver greater speed, scalability and immediate assistance for a wide range of reduced IT costs, Oracle Advanced Customer activities ranging from critical issue support Services has the expertise and certifications to to “production down” outage situations. The help customers adopt and leverage this tech­ Centers, located in Walldorf, Tokyo and Palo nology for SAP applications. In addition, onsite Alto, also assist SAP customers with a wide assistance in deploying and leveraging Oracle range of proactive support in areas such as database features such as Database Vault, Data management of increasing data volumes, per­ Guard, Partitioning and RAC is available to formance optimization, setup of high availabi­ ensure proper configuration and set ups with lity solutions and data exchange between the SAP application requirements. All Advanced SAP system and other Oracle databases. The Customer Services Database Services for SAP SAP-Oracle integrated support model draws Environments are delivered by Oracle experts from over 20 years of close-in collaboration who are skilled in maximizing Oracle techno­ and delivers a highly responsive and anticipatory logy contributions to overall system perfor­ level of service. mance, stability and recoverability.

Oracle Direct Customer Support Through Oracle with SAP Expert Guidance Advanced Customer Services Tailored to Your Business In addition to the integrated support with SAP, Database Services for SAP Environments offers many customers choose to engage Oracle three levels of annualized services that can be Support directly to help achieve even greater combined with engagements and workshops performance and ROI from their SAP-Oracle to meet your specific needs. configured environment. These services are available through Oracle’s Advanced Customer Advanced Support Assistance – facilitates and Services (ACS) organization. Advanced expedites service requests through a single Customer Services experts deliver personalized point of contact. Your Service Delivery Manager services directly to customers worldwide to (SDM) ensures that the right people and orga­ maximize performance and increase productivity nizations are aligned with meaningful action for all Oracle systems. plans resulting in more efficient and effective issue resolution. “SAP works in partnership with Oracle to provide quality system support. Many of our Business Critical Assistance – combines service joint customers however, require even higher request resolution with proactive advice and levels of support for their database environ­ assistance tailored to your specific operations ments to leverage maximum Oracle capabilities. and projects. Your SDM coordinates the efforts Our annualized services take support to the of a team of engineers who develop background next level”, explains Larry Abramson, Senior capabilities on your company and your IT goals, Vice President, Oracle Advanced Customer and then assist with ensuring a successful out­ Services. come for each of your projects. Oracle Advanced Customer Services (ACS) for SAP 97

Solution Support Center – offers our most To further enhance the value, these Technical comprehensive service, with a team of focused Skill Workshops can be modified and enhanced engineers that are deeply aware of your environ­ to help ensure alignment with your specific ment, operations and projects. This focused situation and goals. Technical Skill Workshops team of engineers is available to you through are specific to your company and are scheduled a direct access hotline to provide assistance for based on availability. critical Service Requests and a range of proactive services including assessments and root cause Many customers find that deep Oracle and analysis. SAP experience and expertise is necessary to improve database performance and system sta­ Oracle/SAP- Oriented Workshops and bility, when upgrading or moving the database Engagements or when leveraging Oracle database features. To build your IT staff’s capabilities and confi­ Our most popular engagements include: dence in optimizing the Oracle database in a SAP environment, our workshops are created • Database Health Check and delivered by specialists who know how SAP • Database Partitioning applications interact with Oracle databases. • SAP ERP Administration Concepts With the content drawn from a long history of technical partnership with SAP, Oracle • Review and Proof of Concepts Advanced Customer Services provides the • Hot Standby/Data Guard Implementation following Technical Skill Workshops: • Backup/Restore/Recovery • RAC Setup Assistance • Fundamentals of Oracle database for SAP ERP (Level I) • HW Migration “O2O”/Oracle (Advanced Customer Services as Provider) • Oracle Advanced Performance Tuning for SAP ERP (Level II) • HW Migration Assistance “O2O” Packages (Advanced Customer Services as Assistance) • Oracle Expert for SAP (Level III) • Database Migration Assistance • Oracle Database 11g for SAP Business Suite Technical Skills Workshop • Database Reorganizations • Oracle Database Administration for SAP With Advanced Customer Services Database Business Intelligence Services for SAP Environments, you enjoy a • Oracle Real Application Clusters for SAP preferred relationship with Oracle subject- • SAP ERP ABAP Tuning with Oracle matter experts, IT professionals, and developers Database Platform to maximize the value of your Oracle environ­ ment. In addition to established portfolio of work­ shops, a new workshop, Oracle Security for Database Healthcheck/Performance Analysis SAP ERP Customers is now available on Performance is a primary key to success in the request. introduction and operation of a SAP system for all SAP customers. Our specially trained Designed to help customers deal more effec­ staff, not only knows the Oracle database in tively with external and internal compliance detail, but is also trained in the intricacies of and security requirements, the workshop focu­ Oracle in a SAP environment. Both at the ses on how to leverage the Oracle database beginning of a deployment and at regular features to safeguard their deployments at the intervals over the application life-cycle, Data­ database level. Key areas include: database-user base Healthchecks can ensure proper configu­ security, auditing, network security, Transparent ration and tuning for optimum performance. Data Encryption and Oracle Database Vault. 98

High Availability/Backup Concepts Database Migration Services for SAP Unavailability of the SAP system leads to cata­ The majority of all SAP ERP installations run strophic problems for most customers, both on an Oracle database. The Oracle Advanced logistically and financially. In order to minimize Customer Services for SAP group is certified the risk of unplanned downtime in a mission by SAP for database migrations and can assist critical environment, IT organizations must companies who wish to migrate their SAP pro actively plan for failover and recoverability. Business Suite installation from a non-Oracle Oracle database products enable different database to Oracle. A much valued aspect of approaches, such as hardware clusters, mirror Oracle’s migration services is the deep fami­ technologies, standby databases, RAC and Data liarity of the change from a DBA perspective. Guard. Oracle Advanced Customer Services Oracle Advanced Customer Services can assist can advise on the comparative advantages and your staff in executing a migration plan while disadvantages of these different approaches as familiarizing them with the new database it applies to your particular situation and, of operations. course, assist with the implementation of the chosen solution. Oracle Partitioning for SAP Customers Oracle Partitioning is an option to Oracle Oracle RAC Enablement for SAP Database 10g Enterprise Edition (also along with Oracle Database 11g certification). At The “Real Application Clusters” (RAC) option a technical level, Oracle Partitioning allows enables the distribution of your database tables and indexes within a database to be instance across different servers, or nodes. This subdivided into smaller pieces. Oracle can offers new possibilities in the area of high avai­ “partition” a table by ranges of values, so for lability of an Oracle database system, and also example, the data for Jan 1, 2010 through provides greater flexibility in the dimensio­ Jan 31, 2010 can reside in its own partition. ning and scalability of system resources. Oracle can also partition a table by a list of Oracle Advanced Customer Services provides values, so, for example, North American data professional services, in the areas of planning, is in one partition, while the European data is technical workshops and implementation, to in another partition. Partitioning is a critical assist you with enabling RAC for your SAP feature for managing large databases. environments. Partitioning is the feature that allows a database to scale for very large datasets while maintaining consistent performance, without an unduly in-creased need for hardware resources or administrative efforts. Oracle Partitioning is embedded into the core database engine and supported by Oracle’s administrative tools.

From a SAP application perspective, partitio­ ning is completely transparent. Thus, no chan­ ges need to be made to the application or to the SQL statements in order to use partitioning. Partitioning for SAP has been supported since SAP Release 4.6C (see SAP Note 742243) for the SAP Kernel 6.20. Oracle Advanced Customer Services (ACS) for SAP 99

Oracle Database 11g Whether through our ongoing support and g With the many new capabilities and enhance­ partnership with SAP, or directly with your DATABASE 11 ments of Oracle Database 11g, such as Advan­ IT organization, Oracle Advanced Customer ced Compression, DirectNFS, Secure-files and Services deliver personalized services with deep Online Patching, enthusiasm and advanced experience operating with SAP applications. demand continues to build for fast deployment. For further information please contact us: In addition, Database Vault is certified by [email protected] SAP for supportability. Please contact: Advanced Customer Services stands ready to EMEA: advise and assist SAP users in efficiently and Michael Weick smoothly upgrading to Oracle Database 11g [email protected] Oracle Support for SAP Customers in line with SAP supportability requirements. Altrottstr. 31 Technical workshops are in development to 69190 Walldorf help your IT staff become aware and comfor­ table in deploying and supporting the many USA: features of Oracle Database 11g. Matt Aucella ACS SAP Sales Director More information online [email protected]

Japan, APAC, ANZ: Oracle Japan Eisuke Sekiguchi [email protected] 97% of the Global Fortune 500

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Oracle.com/industries or call1.800.ORACLE.1

Copyright © 2012, Oracle and/or its a affiliates. All rights reserved. Oracle and Java are registered trademarks of Oracle and/or its affiliates. Other names may be tratemarks of their respective owners. Oracle Advanced Customer Services ACS at Centrica 101

ORACLE ADVANCED CUSTOMER SERVICES AT CENTRICA, UK

Centrica (British Gas) serves around 12 mil­ After the August bank holiday weekend of the lion homes – half the homes in Britain and transition, the systems went live, providing a nearly 1 million businesses. High availability stable service to the users from the first hour. is a main focus. Multiple large SAP applica­ ACS experts stayed onsite during this initial tions were at the time running on a huge phase to provide immediate support and gui­ Oracle database with more than 23TB of data, dance and were able to quickly resolve the few on HP UX systems. minor post migration issues experienced.

Centrica planned a move of their four most Centrica have already embarked on the next important SAP platforms to a new data cen­ Industry: stage of their data centre evolution – a move tre. Due to interdependencies between these Utilities to Exadata. ACS will be there to assist. mission critical systems, they all needed to be moved in one go. Along with the transition, Oracle Product & the Oracle database was to be upgraded to Why we were successful Services: 11iR2. Long outages during the change were • Unique expertise in SAP running on Oracle • Oracle Database 11iR2 out of the question. • Deep understanding of customer require­ running SAP; • ACS Oracle to Oracle ments gained during the many years of ACS had been in the account for many years (O2O) Database transition and got engaged to assist with the migration, engagement because Centrica trusted their expertise. A team • Trusted Advisor role of SAP specialists from the ACS SAP Expertise • Support through the ACS SAP Expertise Centre in Walldorf, Germany set to work and Centre planned and delivered the transition. Using the • High quality of the ACS Oracle-to-Oracle ACS O2O (Oracle-to-Oracle) methodology, methodology Centrica were able to achieve migration of 2TB an hour, completing the migration well within the given 24 hours downtime window. The ACS team provided guidance and best practice and was able to identify and mitigate any risk factors along the way.

After the August bank holiday weekend of the transition, the systems went live, providing a stable service to the users from the first hour. ACS experts stayed onsite during this initial phase to provide immediate support and gui­ dance and were able to quickly resolve the few minor post migration issues experienced. 102

“Since we run SAP enterprise resource planning on Oracle Database, Oracle GoldenGate was the perfect solution for our migration, along with the online migration technology offered by Oracle Advanced Customer Support Services. It allowed us to start preparing for this important migra­ tion, only a few months after initial contact with Oracle. And indeed, we achieved our goals in a very short timeframe with minimal downtime for the SAP system, while reducing the size of our target database by 50%.”

– MARION FOKKINGA, NXP Semiconductors N.V. Teamlead Technology Advancement SAP, NXP Semiconductors N.V. Location: Eindhoven, The Netherlands NXP SEMICONDUCTORS REDUCES DATABASE dd BY 50%, MIGRATES 7.5-TERABYTES TO Industry: NEW DATABASE IN A WEEKEND High Technology

Employees: NXP Semiconductors N.V. is a global semi­ Upgrading to Oracle Database, Enterprise Edition 25,000 conductor company with operations in more than 11g based on proven Oracle methods and using 25 countries. Founded in 2006 and formerly a O2O (Oracle-to-Oracle) Transition Services, NXP Annual Revenue: division of Philips, the company provides high- estimated that it completed the migration twice as $1 to $5 Billion performance, mixed-signal, and standard product fast as it would have using native SAP tools. It Oracle Product and Services: solutions that use its leading expertise in radio also reduced the required storage space for the frequency, analog, power management, interface, company’s SAP application data by approximately • Oracle Database, Enterprise Edition 11g security, and digital processing. These innovations 50%, while shortening total database downtime • Oracle Advanced Compression are used in a wide range of automotive, identifi­ from hours to minutes. • Oracle GoldenGate cation, wireless infrastructure, lighting, industrial, • Oracle Advanced Customer mobile, consumer, and computing applications. Challenges Support Services NXP invests more than US$550 million per year • Migrate a complete data center with change of in research and development and has approximately hardware and operating system, upgrades of the 11,000 issued and pending patents. database, and SAP ERP within less than eight hours downtime to avoid interrupting business NXP operated SAP enterprise resource planning processes, like shipments of the company’s 24/7 (ERP) and Oracle Database, Enterprise Edition production, which includes tens of thousands of 10g. The company had scheduled a data center electronic products used in automotive, lighting, migration with change of hardware and operating aerospace, computing, and many other industries system, and upgrades for the database and SAP ERP. Nevertheless, using traditional approaches • Migrate 7.5-TB of SAP application data to with native SAP tools (r3load), it would have Oracle Database 11g within the scheduled taken approximately 20 hours to migrate 7.5-tera­ down-time of a few hours—impossible to realize bytes (TB) of SAP application data stored in using native SAP tools (r3load), which would Oracle Databases. As a 24/7 manufacturer of elec­ have required approximately 12 hours for the tronic products used in automotive, lighting, aero­ migration space, computing, and many other applications • Reduce storage costs associated with SAP and industries—such as chips, sensors, and application data and free IT resources required diodes—NXP needed to keep the SAP systems to maintain it up-and-running, with only minimal downtime during migration because business processes would otherwise have been interrupted. Oracle O2O – NXP Semiconductors N.V. 103

• Upgraded to Oracle Database, Enterprise Edition • Experienced downtime of less than 3 hours, re­ 11g, based on proven Oracle methods with very quired for validation of the migration, minimizing high parallelization, automatic scheduling soft­ business process interruptions in producing tens ware, and validation, using O2O Transition of thousands of electronic products Services to complete all migrations from the source to the target database within the scheduled Why Oracle down-time of a few hours “We did not even consider other suppliers when preparing for this project. This was due, in part, Solutions to the short-term schedule, but also to the excellent • Upgraded to Oracle Database, Enterprise relations between NXP and Oracle, and the fact “Since we run SAP Edition 11g, based on proven Oracle methods that O2O Transition Services are available for all enterprise resource with very high parallelization, automatic sche­ operating systems and are fully hardware-independ­ planning on Oracle duling software, and validation, using O2O ent–a key benefit for this project,” said Marion Database” Transition Services to complete all migrations Fokkinga. from the source to the target database within the scheduled down-time of a few hours Resources – Marion Fokkinga, Teamlead Technology • Benefitted from the expertise of Oracle Advanced Additional High Technology successes with Oracle Advancement SAP, Database Customer Support Services to perform an Oracle NXP Semiconductors Triple-O migration, consisting of a first migration N.V using O2O and the application of deltas to the target database with Oracle GoldenGate • Used Oracle GoldenGate to log all modifications that were applied to the source database while the migration was running and transfer them to the target database (Oracle Triple-O) • Estimated that NXP completed the migration twice as fast as it would have using native SAP tools, obviating the need to shut down the system for a longer period, which would have interrupted shipments • Automated the transfer of large SAP tables over internal 10 gigabit network connections at very high speeds using automated scheduling services • Deployed Oracle Advanced Compression to reduce the required storage space for the com­ pany’s SAP application data by approximately 50%—5-TB less than before the upgrade and migration—to save more than US$70.000 per year by reducing data storage requirements • Reduced time spent and central processing unit overhead during migration with Oracle Advanced Compression, using dump files to transfer small SAP tables of up to 50 megabytes 104

SUPPORT FOR ORACLE “RESOURCE MANAGER” OPENS NEW HORIZONS OF PRODUCTIVITY FOR SAP USERS

“Resource Manager” is the native scheduler of Although Oracle recognizes physical partitio­ Oracle server resources. It helps balance the ning by the IBM pSeries, this means that the resources between different applications and Customer1 must satisfy the minimum pro­ All4it Group different servers (in the RAC case). cessing requirements of each partition created.

• For additional information With a simple implementation, it allows you regarding All4it, to create rules in case of use of several SAP Technology alternatives please visit our website at instances on the same physical server. This way, Fortunately, Oracle (and SAP, thanks to certi­ www.All4it.com you can also use Resource Manager to explicitly fication through ALL4IT) provides an alter­ or contact Olivier Lambert at allocate CPU resources to the multiple work­ native to this problem, which is supported by +33 6 08 73 09 92 loads or applications that are sharing the SAP. database. For example, you can prioritize a « qualification » landscape against a « develop­ 1. Oracle single-instance approach ment » one. So you can configure CPU allo­ cations and limits for each application in a Currently, the following process is applied for consolidated database, and therefore auto­ each SAP environment: matically manage case of overflow of one over the other. • Install Oracle distribution medium (ONE ORACLE_HOME) It allows also you to define safeguard in case • Create an instance (e.g. “SID”) of malfunction of a component, or a trans­ • Install on “SAPR3” schema in the “SID” action ...Using Oracle Database Resource instance Manager, you can ensure that your database’s CPU load is always healthy, thus avoiding all However, SAP now supports multiple of these problems. schemas. In other words, it is possible to have one Oracle installation and a single instance A detailed white paper on the implementation for the QBR, DBR, QBX and QBY schemas. and support with SAP is available at the following address: Advantages: • Saves disk space http://www.oracle.com/technetwork/database/ • Saves Oracle licenses focus-areas/performance/resource-manager­ twp-133705.pdf Disadvantages: “Customer case 1”: Managing multiple • Bigger database and therefore more instances of SAP/R3 databases on a single cumbersome to use (although TBS server exports are possible) • Resources can no longer be distributed Background among SAP schemas. It is therefore no The Customer currently uses the physical longer possible to allocate more or less partitioning technology offered by the IBM capacity to a particular instance. pSeries to manage its various test, qualifica­ tion and production instances. Oracle Partner – All4it Group 105

Valid Releases

Software Component Release From Release To Release and Subsequent KRNL32NUC 7.10 7.10 7.20 KRNL32UC 7.10 7.10 7.20 KRNL64NUC 7.10 7.10 7.20

KRNL64UC 7.10 7.10 7.20

KERNEL 71 7.10 7.11 KERNEL 72 7.20 7.20

Valid Releases

Number Short Text

105047 Support for Oracle functions in the SAP environment

Resource Manager provides a solution to this Customer case °2 : Limitation of resources for last problem (see SAP Note 1589924 and certain SAP/R3 transactions annexes). It offers the possibility of defining priority groups and assigning them resource History and Impacts plans (I/O, CPU, number of system calls). Use of transaction SE16N by some users for activities linked to post-startup of Norauto SAP applications can be assigned to groups by project. a different method: name of Oracle user, name Impacts: Negative impact on other processes of client (Application Server), name of due to heavy utilization of CPU capacity program. There are now functions available to (> 30 %); restriction called for. define the calibration. Action: Implement Resource Manager for mo­ dule SAPLSE16N to limit CPU consumption Resource plans can be dynamically modified to 10 %. as required, offering added flexibility of use. Summary Limitation of CPU utilization for SE16N Annexes: Software Requirements processes as requested. Return to previous • SAP Kernel 7.10 or higher functioning for other processes. No other • Oracle 11.2.0.2 or higher (Enterprise impacts noted. Edition) Remarks • SAP Bundle Patch April 2011 The use of Resource Manager was also propo­ (SAP_112021_201104_*.zip) or higher sed when logistical requests were implemented via the transaction SQVI, but tests failed to confirm its necessity. More information online Notes If you want to know more about these two cases, or more information about implemen­ ting Resource Manager with SAP, please contact All4it France [email protected]. 106

“Demonstrable added value and a major additional benefit can be gained from the huge number of different and flexible ways in which Oracle Data Guard and the Flashback Database option can be used and the fact that the package offers much more than just availability or disaster recovery. This results in great cost effectiveness.”

– MANFRED BANTLE, Head of SAP Service Center, Geberit Verwaltungs GmbH

Oracle Database 11g and Oracle Data Guard 11g deployed with Flashback Database by Europe’s market leader in sanitary technology

Gerberit Group GEBERIT ATTAINS SIGNIFICANT ADDED VALUE WITH ORACLE DATA GUARD 11 G Industry: Sanitary Engineering dd The Geberit Group is the European market leader The focus of Geberit’s trend-setting change in Workforce: in sanitary technology with global reach. Founded in infrastructure was to optimize cost-effectiveness over 6,000 1874, the company has always been a pioneer in the in the long term. “This involved us putting all sector and is continually setting new trends with its components, including the Oracle “SAP database” Oracle products and Services: comprehensive system solutions. Its product range and the non-Oracle standby database solution Oracle Database 11g, for SAP includes sanitary systems with installation systems, used, through their paces. From a cost standpoint, Oracle Recovery Manager (RMAN) Oracle Data Guard 11g, cisterns and mechanisms, faucets and flushing sys­ comparing with IBM DB2 didn’t bring any Oracle Flashback Database tems, waste fittings and traps, shower toilets and improvements so we decided to continue using the piping systems with building drainage systems and Oracle Database for SAP. And in terms of the Key benefits: supply systems. Geberit is listed on the Swiss stock standby database solution, Geberit decided to use High security, optimal disaster market, has agencies in 41 different countries and Oracle Data Guard 11g. We were convinced that recovery, high availability, cost maintains 16 production sites in seven countries. combin-ing this with Oracle Database 11g would reduction, high performance, In 2011 the Geberit Group (global workforce in deliver numerous benefits. And that proved to be high scalability; flexible usage excess of 6,000) produced a turnover of 2.1 billion the case,” explains Manfred Bantle, Head of SAP of a standby database solution Swiss francs. Service Center. Future-oriented infrastructure with innovative technologies 2013: 20 years of Oracle for SAP Standby databases: long history, ongoing SAP: Geberit has something to celebrate in 2013 as the improvements 14 SAP productive systems company will have been using the Oracle Database The approach taken over the years to use standby (30 in total), ERP ECC 6.0, in conjunction with SAP applications for 20 years. Netweaver BW, LES / TRM, HCM, databases to protect data/“SAP databases” (poten­ Portal and others Over this time the IT infrastructure environment tial logical errors, increase in availability) as part and the landscape in which the products of the of the Geberit disaster recovery/high-availability Other infrastructure: European market leader in sanitary technology are concept has stood the test of time. The group of HP blade servers, SuSE Linux, used have of course changed. companies has two transnational data center sites, HP Eva8400 storage, VMware located over 100 kilometers apart; one is at the As far as the SAP infrastructure is concerned, the Group headquarters near Rapperswil in Switzerland global company realigned its strategy in 2011. An and one is in Pfullendorf in Germany, which is initiative known as “SAP infrastructure fit for the also home to the successful sanitary specialist’s future” was implemented. This basically meant central European warehouse. The SAP servers Linux rather than UNIX, and x86 blade servers (in total 14 productive systems for applications, (including virtualization) rather than Itanium around 3,000 SAP users) responsible for all sites UNIX servers. around the globe are split between the two sites. Geberit Group – Oracle Data Guard 11g 107

A backup data center is operated at each data cen­ Wealth of usage scenarios delivers meaningful ter site. The respective data center and backup benefit data center mirror the data (databases) and pro­ The well-known sanitary specialist is benefiting in duce or generate the standby databases. A power numerous ways from using Data Guard 11g with line (100 Mbit/s) links the two data centers (in Flashback – in addition to the advantages gained Germany and Switzerland). There is a reserved from using Oracle Database 11g (such as storage power line (50 Mbit/s) for the standby databases. requirements being roughly halved thanks to Oracle The company had been using its standby data-base Advanced Compression). “Demonstrable added solution for a long time and had many reasons for value and a major additional benefit can be gained replacing it with Oracle Data Guard 11g. As Bantle, from the huge number of different and flexible ways head of the SAP Service Center reports, “Oracle in which Oracle Data Guard and the Flashback “Oracle Data Guard Data Guard allowed us to save money and make Database option can be used and the fact that the allowed us to save progress with our consolidation plans. It also package offers much more than just availability or money and make enabled us to significantly develop what we had disaster recovery. This results in great cost effec­ progress with our accomplished in terms of standby databases – tiveness,” explains Bantle, head of the Geberit consolidation plans.” something we had wanted to do for a long time. SAP Service Center. The decision to use Oracle Database11g was also – Manfred Bantle, linked to the choice of Oracle Data Guard 11g.” Another benefit of the Oracle Data Guard/Oracle Head of SAP Service Advanced Compression combination is related to Center, Geberit Rapid implementation using template approach the network traffic. With Oracle Data Gguard Verwaltungs GmbH Oracle Data Guard 11g was implemented by the Network Compression (a feature included in the Geberit IT team as a physical standby database Oracle Advanced Compression bundle), redo data (without automatic fail-over function) in line with may be transmitted in a compressed format to the SAP requirements and together with the Data reduce network band-width consumption. For the Guard management software, Data Guard Broker. data transfer between production and standby The Flashback Database option was also installed. database via WAN, Geberit measured a compression This enables a standby database to be very quickly rate of 3, i.e. the data to be sent over the network reset to a chosen point in time, to be used as a read/­ was compressed to one third of its original size. write system and to be changed back to the pre­ vious current time. It can then be immediately Geberit also uses the sophisticated Oracle standby put back into recovery mode. The various standby database solution to realize performance-critical databases (Oracle Data Guard systems) were im­ evaluations, to test batch inputs, batch jobs, release plemented at the same time as Oracle Database 11g upgrades and to activate enhancements for example. during the x86 Linux SAP migration (SuSE Linux Data Guard has also be used during a live switch­ rather than HP-UX; HP blade servers rather than over when relocating an entire system (Oracle Itanium servers; VMware used for virtualization). Database including SAP BW with a total size of Geberit’s IT specialists learned how to implement around 5 TB) from Rapperswil to Pfullendorf. and operate Data Guard in a two-day workshop While this certainly wasn’t an everyday task, it run by a Data Guard expert from Oracle. SAP was completed smoothly. Basis Administrator Daniel Rothmund comments, “we built a test system with Oracle Data Guard. But that’s not all... As part of the “SAP infrastruc­ To quickly familiarize ourselves with and use the ture fit for the future” initiative, Geberit has deci­ solution, we used templates provided by Oracle. ded to discontinue the two local backup data centers Later on, we used these templates to produce our in Rapperswil and Pfullendorf in the long term. own generator with automatic script generation The two data centers will then also assume backup for quickly and easily setting up and configuring a duties. Oracle Data Guard 11g including the standby database.” Flashback Database will also have an important role to play in this consolidation process. 108 Oracle Sun Collateral Reference List

KEY INFORMATION ABOUT ORACLE SUN IT INFRASTRUCTURE FOR SAP (STORAGE, SYSTEMS, OS, VIRTUALIZATION, AND MANAGEMENT)

Some key literature (Solution Briefs, Data Sheets and White Papers) can be found at oracle.com/sap http://www.oracle.com/technetwork/systems/index.html http://www.oracle.com/technetwork/server-storage/solaris/overview/index.html http://www.oracle.com/us/solutions/sap/infrastructure/index.html

Here you can find the following and download additional documents:

Overview: Systems/Servers: • Oracle’s Full Line of Integrated Sun Servers • Oracle’s Full Line of Integrated Sun Servers and Storage Systems and Storage Systems • Oracle Infrastructure Solutions for SAP • Sun SPARC T5440 Server Applications • Configuring SAP Business Objects for • Oracle’s Platform for SAP Solutions Scalability and Performance on Oracle • Oracle’s IT Infrastructure for Optimizing Systems SAP Environments Virtualization: Solaris: • Oracle Virtualization Technologies and the • Oracle Solaris 10 SAP NetWeaver Adaptive Computing Controller • Oracle Solaris 10: Performance Advantages • SAP ERP in the Cloud, Using Oracle • The Role of Solaris 10 in Support of SAP Infrastructure Technologies Enterprise Applications • Minimizing Planned Downtime of SAP • Performance and Efficiency for SAP Systems with the Virtualization Technologies Solutions: Oracle Solaris 10 on Intel Xeon- in Oracle Solaris 10 Based Servers • Minimizing Downtime in SAP Environments • Leveraging the Power of Oracle Solaris 10 on Intel Xeon Processors for SAP Solutions Other: • Minimizing Downtime in SAP Environments • SAP BWA on Oracle’s Sun Systems • Deploying SAP NetWeaver Master Data • Oracle Sun Systems for SAP Mid-Sized Management on Oracle Solaris Containers Businesses

Storage: • Better Storage Solutions with Oracle’s Sun ZFS Storage Appliance for SAP • Oracle Sun Storage 7000 Unified Storage Systems and XML-Based Archiving for SAP Systems Oracle Partner – IS4IT, SAP on RAC 109

PEOPLE, KNOWLEDGE, PROJECTS, AND IS4IT = 4 SUCCESS FACTORS TO HELP YOU GET AHEAD!

The main task of IS4IT, as a manufacturer- independent system house and IT-consulting firm, is solving our client’s technical problems through the application of our IT-specialist’s Contact: expertise. Thomas Rein Key Account Manager We provide IT services individually-tailored to your specific requirements. IS4IT GmbH No matter what you are searching for – with Gruenwalder Weg 28b the help of around 160 consultants across 82041 Oberhaching /Germany Germany, Switzerland and Austria we provide a full range of services: from analysis, concep­ Tel: +49 176 18984863 tion, and planning, to final implementation to e-mail: [email protected] the production process – worldwide. More information online SAP Basis and SAP Infrastructure have succes­ sfully been our main focus for many years. From the very beginning, our activities have included solving problems of server- and storage virtualization, as well as HA cluster.

Get everything you need from a single source – that’s IS4IT. We already implemented several RAC4SAP projects for our customers. In addi­ tion to handling such projects, we also provide you with SAP technical maintenance in accor­ dance with Service Level Agreements and Professional Services. Runs Oracle 10x Faster*

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10x faster based on comparing Oracle data warehouses on customer systems vs. Oracle Exadata Database Machines. Potential savings based on total hardware costs. Oracle Database and options licenses not included. Actual results and savings may vary.

Copyright © 2010, Oracle and/or its a affiliates. All rights reserved. Oracle and Java are registered trademarks of Oracle and/or its affiliates. Other names may be tratemarks of their respective owners. Oracle Partner – Delta Consulting 111

DELTA CONSULTING

Delta Consulting, Inc. is a SAP-focused consultancy offering extensive SAP consulting services and Software components for it’s SAP customer base. Delta has a deep rooted belief that the successful implementation of an SAP solution involves much more than installing software – it requires the integration of people, processes and technology. Our extensive SAP expertise and multi-disciplinary business backgrounds makes Delta consultants uniquely qualified to effectively deliver a broad range of SAP solutions.

As a certified SAP Services Partner for over Over two-thirds of all mid-sitze to high-end 11 years and a member of the Oracle Preferred SAP customers run their applications on Oracle. Partner Program (OPP), Delta Consulting is With SAP’s endorsement and certification of pleased to announce its selection by Oracle Oracle Database 11g, the motivation to im­ to extend its agreement to provide support plement RAC include: Delta services for Oracle Real Application Clusters For additional (RAC). Using SAP with Oracle RAC offers • Higher Availability information regarding a unique solution for SAP customers already – New Requirements Delta Consulting, running Oracle by providing them with a total – Maintenance window negotiation please visit our website solution that provides high availability and – More and more work places rely at www.go-delta.com scalability. Our team includes highly skilled on SAP ERP or contact: and experienced Oracle DBAs who are trained Jack Tomb, Partner at and certified in SAP basis administration. • More Flexibility 610 304 7589. – Dynamical growth by adding servers Oracle Database 11g is the highly scalable and – Better reuse of equipment reliable database for mission critical SAP solutions. Our commitment and focus on this • Cost Savings technology enables Delta Consulting to bring – Buy cheaper servers (scale out) the best practices for migrating an existing – Reduce maintenance costs SAP installation from a single instance Oracle database to a multiple instance Oracle RAC Want to increase the ROI on your existing cluster database configuration. SAP system? Working with Delta Consulting, we can help you explore areas where you can Services to be provided by Delta Consulting leverage industry best practices and make include: current processing even more efficient. We offer a wide array to help you take advantage • RAC Implementations of your SAP investment. • Database Migrations • Tuning and Performance Optimization Delta Consulting, Inc. • Backup/Recovery and Hot Standby Solutions More information online 5 Christy Drive, Suite 109 Chadds Ford, PA 19317 Main number: 610 304 7589 Cell phone 302 547 4378 E-mail: [email protected] Website: www.go-delta.com 112

For Oracle Solaris and latest DB Notes please see: service.sap.com

Note Number Note Title DB Version

Overview: Feature Support

105047 Support for Oracle Functions in the SAP Environments All DB Versions 720886 Oracle Database 10g Integration into the SAP Environment Oracle DB 10g 828268 Oracle Database 10g – New Functions Oracle DB 10g 1398634 Oracle Database 11g Integration in SAP Environment Oracle DB 11g 1426979 SecureFiles – The New Way to Store LOB Data Oracle DB 11g 1430669 BR*Tools support for Oracle 11g Oracle DB 11g 1431800 Oracle 11.2 Central Technical Note Oracle DB 11g 1434131 Oracle Database 11.2 for SAP versions Oracle DB 11g

Overview: License & Maintenance information

581312 Oracle Database Licensing Restrictions All DB Versions 740897 Oracle License Scope & Required Oracle Options All DB Versions 1028068 Required Oracle Options for DBA Cockpit All DB Versions

1110995 Extended Maintenance for Oracle Version 10.2 Oracle DB 10g 1339724 Oracle 10.2 Extended Support Oracle DB 10g 1654734 Extended Support contract required for 10.2.0.5 PSU and SBP Oracle DB 10g

DB Option: Compression (+ Disc Space)

1109743 Use of Index Key Compression for Oracle Databases All DB Versions 1289494 FAQ Oracle Compression All DB Versions 1431296 LOB Conversion and Table Compression with BRSPACE 7.20 Oracle DB 11g 1436352 Advanced Compression for SAP Systems Oracle DB 11g 1464156 Support for Index Compression in BRSPACE 7.20 All DB Versions 1583303 Deferred Segment Creation Oracle DB 11g

DB Option: Partitioning

742243 General Table Partitioning All DB Versions 859841 Deinstallation of Oracle Partitioning Option (SAP BW) All DB Versions 1333328 Partitioning Engine for Oracle All DB Versions

DB Option: Real Application Clusters (RAC)

527843 Oracle RAC Support in the SAP Environment All DB Versions 1550133 Automatic Storage Management (ASM) Oracle DB 11g

DB Option: Real Application Testing (RAT)

1426980 The Real Application Testing Option Oracle DB 11g

DB Option: Security

973450 Advanced Security – Network Encryption All DB Versions 974876 Advanced Security – Transparent Data Encryption All DB Versions 1324684 Advanced Security – Backup Encryption All DB Versions 1355140 Using Oracle Database Vault in an SAP Environment All DB Versions 1597194 Installing Oracle Database Vault in an SAP Environment Oracle DB 11g 1502374 Database Vault for SAP Policy Scripts Oracle DB 11g Oracle DB related Notes for SAP 113

Note Number Note Title DB Version

DB Administration: Tools

355770 Oracle Enterprise Manager Database Control All DB Versions 386413 Oracle Enterprise Manager (OEM) in the SAP Environment All DB Versions 1589924 SAP Workload Management via Oracle Resource Manager Oracle DB 11g DB Administration: Backup & Recovery

937492 Oracle Flashback FAQ All DB Versions 966117 Oracle Flashback Database Technology All DB Versions

Exadata I Exalogic

1590515 SAP Software and Oracle Exadata Oracle DB 11g 1617188 SAP Software and Oracle Exalogic Oracle DB 11g 1619343 SAPinst for Oracle Exadata on Oracle Linux and Solaris X86 Oracle DB 11g

OS Platforms: General

1508271 Oracle to Oracle Online Migration (“Triple O”) All DB Versions

1565179 SAP Software and Oracle Linux Oracle DB 11g 1567511 Oracle Linux 5.x SAP installation and Upgrade Oracle DB 11g 1575609 Future HP-UX Support All DB Versions

OS Platforms: Virtualization

1002461 Support of IBM Dynamic LPAR and Micropartitioning All DB Versions 1173954 Support of Oracle for VMware All DB Versions

1426182 Support of Oracle Database for XEN and KVM All DB Versions

Technical Details: Installation, Upgrade, Patches

1431751 Quick Reference for ADRCI and ADR Oracle DB 11g 1431793 Upgrade Scripts Oracle DB 11g 1431794 Instant Client Oracle DB 11g 1431795 Patches/Patch Collections Oracle DB 11g 1431796 Troubleshooting the Software Installation Oracle DB 11g 1431797 Troubleshooting the Database Upgrade Oracle DB 11g 1431798 Database Parameter Settings Oracle DB 11g 1431799 Current Patch Set Oracle DB 11g 114 Imprint

Oracle Corporation

World Headquarters 500 Oracle Parkway Redwood Shores, CA 94065 U.S.A.

Published by Oracle Corporation, Oracle Database for SAP Global Technology Center

Albrecht Haug [email protected]

Altrottstr. 31 69190 Walldorf, Germany Tel. ++49 (0) 6227-356-0 Copyright © 2013, Oracle and/or its affiliates. All rights reserved. This document is provided for information purposes only and the contents hereof Fax ++49 (0) 6227-3847366 are subject to change without notice. This document is not warranted to be error-free, nor subject to any other warranties or conditions, whether E-mail: expressed orally or implied in law, including implied warranties and conditions of merchantability or fitness for a particular purpose. We specifically [email protected] disclaim any liability with respect to this document and no contractual obligations are formed either directly or indirectly by this document. This Photos: Gross Art, document may not be reproduced or transmitted in any form or by any means, electronic or mechanical, for any purpose, without our prior written Shutterstock, USA permission. Oracle and Java are registered trademarks of Oracle and/or its affiliates. Other names may be trademarks of their respective owners. SAP, R/3, SAP NetWeaver, Duet, PartnerEdge, ByDesign, SAP BusinessObjects Explorer, StreamWork, and other SAP products and services mentioned Internet: www.oracle.com/sap herein as well as their respective logos are trademarks or registered trademarks of SAP AG in Germany and other countries. AMD, Opteron, the AMD logo, and the AMD Opteron logo are trademarks or registered trademarks of Advanced Micro Devices. Intel and Intel Xeon are trademarks or http://scn.sap.com/ registered trademarks of Intel Corporation. All SPARC trademarks are used under license and are trademarks or registered trademarks of SPARC community/oracle International, Inc. UNIX is a registered trademark licensed through X/Open Company, Ltd. 0410. Oracle Exadata: the proven Database Cloud Platform for performance and consolidation – deployed by SAP Customers today

oracle.com/sap [email protected] #1 Database

Worldwide Vendor Share

Oracle 46.6%

IBM 19,7

Microsoft 19,2%

Oracle Database Trusted by 308,000 Customers Worldwide

oracle.com/goto/database or call 1.800.ORACLE.1

Source: IDC, “Worldwide Relational Database Management Systems 2011 Vendor Shares, ”DC #228593, May 2012; Table 1, (Relational Database Management Systems). Vendor share is based on software license and maintenance revenue.

Copyright © 2012, Oracle and/or its a affiliates. All rights reserved. Oracle and Java are registered trademarks of Oracle Corporation and/or its a affiliates. Other names may be trademarks of their respective owners.