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Vmware Carbon Black Cloud Sensor Installation Guide

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Vmware Carbon Black Cloud Sensor Installation Guide VMware Carbon Black Cloud Sensor Installation Guide Modified on 17 September 2021 VMware Carbon Black Cloud VMware Carbon Black Cloud Sensor Installation Guide You can find the most up-to-date technical documentation on the VMware website at: https://docs.vmware.com/ VMware, Inc. 3401 Hillview Ave. Palo Alto, CA 94304 www.vmware.com © Copyright 2017-2021 VMware, Inc. All rights reserved. Copyright and trademark information. VMware, Inc. 2 Contents Preface 7 1 Getting Started with Sensor Installation 8 Before you Install Sensors on Endpoints 9 About Sensor Groups and Policy Assignments 9 Local Scan Settings 9 Create AV Exclusion Rules 9 Configuring Windows Endpoints for FIPS Compliance 11 Method 1: Invite Users to Install Sensors on Endpoints 12 Invite Users to install Sensors 12 Send a new Installation Code 13 Method 2: Install the Sensor on the Endpoint by using the Command Line or Software Distribution Tools 13 Obtain a Company Registration Code 14 Download Sensor Kits 15 Installing Sensors on Endpoints 15 2 Installing Linux Sensors on Endpoints 16 Unpack the Agent 17 Verify the Unpacked Tar-ball Contents 17 Prerequisites for Linux 4.4+ Kernels for Linux Sensor Versions 2.10+ 18 Install a Linux Sensor on a Single Endpoint 20 Install a Linux Sensor on an Endpoint using the RPM/DPKG Installer 21 Install a Linux Sensor on an Endpoint that Automatically Registers the First Time it is Started 21 3 Installing macOS Sensors on Endpoints 23 macOS v3.1 Sensor on High Sierra and Later 23 Identify Devices with Sensors that do not support the Operating System or are KEXT Not- approved 24 Approve the Kernel Extension for macOS Sensor Version 3.1+ 24 Manually Approve the KEXT 24 Approve the KEXT via MDM 25 Security Enhancements in macOS 10.14.5+ 25 Manually Grant the pre-3.5.1 Sensor Full Disk Access 25 Manually Grant the 3.5.1 or Later Sensor Full Disk Access 26 Grant the Sensor Full Disk Access via MDM 26 Support for macOS 10.15 Catalina 28 macOS Sensor for Big Sur 28 VMware, Inc. 3 VMware Carbon Black Cloud Sensor Installation Guide Configuring MDM for the macOS Sensor for Big Sur 28 Approving the KEXT via MDM for Big Sur 28 Approve the System Extension via MDM for Big Sur 29 Approve the Network Extension Component of the System Extension via MDM for Big Sur 30 Command Line Fresh Install of a System Extension Sensor on Big Sur with MDM Configurations 31 Fresh Install of a System Extension Sensor on Big Sur with no MDM Configurations 32 Install a KEXT-enabled Sensor on Big Sur 32 Validate a Healthy System Extension Sensor through RepCLI on Big Sur 33 Update the macOS Sensor on Big Sur 34 Toggle between Kernel Extension and System Extension in Big Sur 34 Deploying macOS Sensors on Big Sur by using Jamf Pro 35 Obtain and Prepare the Sensor 36 Create a Package by using Jamf Composer 36 Modify the Installation Script 37 Upload macOS Sensor DMG and Installation Script to Jamf Pro 38 Creating a Configuration Profile 38 Configure Configuration Profile General Settings 39 Set Privacy Preferences Policy Control in the Configuration Profile 39 Enable System Extension Payloads in the Configuration Profile 40 Enable Kernel Extension Payloads in the Configuration Profile 41 Set the Content Filter in the Configuration Profile 42 Create a Software Distribution Policy 43 Create and Assign Smart Computer Groups 44 macOS Sensor Command Line Install 46 Extract and Prepare the macOS Install Files 46 Perform a macOS Sensor Command Line Installation 47 macOS Command Line Parameters 47 macOS Command Line Install Examples 48 Address the Extension Warning Post-install 49 macOS Services, Utilities, and Uninstaller 49 4 Installing Sensors on Endpoints in a VDI Environment 51 VDI Requirements 52 Non-Persistent VDIs 52 VDI Policy Settings 52 Primary Image Considerations 55 Clone Considerations 56 Non-Persistent VDI Install 56 Persistent VDI Install 57 Horizon Linked-Clones and VMware Carbon Black Cloud 3.6+ Sensor Best Practices 58 VMware, Inc. 4 VMware Carbon Black Cloud Sensor Installation Guide Set up the Carbon Black Cloud Sensor on a Primary Image Virtual Machine 58 Citrix PVS and Carbon Black Cloud Windows 3.7 Sensor Deployment 61 5 Installing Windows Sensors on Endpoints 63 Windows Sensor Rollback 64 Local Scan Settings and the AV Signature Pack 65 To Disable Automatic Signature Updates and use the Standalone Installer 65 To Update the AV Signature Pack by using the RepCLI Command 66 Windows Sensor Command Line Parameters 66 Windows Sensor Supported Commands 67 Obfuscation of Command Line Inputs 69 Windows Command Line Install on Endpoints — Examples 69 Windows Sensor Log Files and Installed Services 70 Installing Windows Sensors on Endpoints by using Group Policy 71 Create a Microsoft Installer Transform (.MST) File 71 Automatically Create a Windows Installer .MSI Log 72 Install Sensors by using Group Policy 72 Installing Windows Sensors on Endpoints by using SCCM 73 Add the Sensor Application to SCCM 73 Deploy the Sensor Application using SCCM 75 Verify that the Sensor Application was Deployed via SCCM 76 6 Search for Sensors 77 7 Updating Sensors on Endpoints 78 Update Sensors on Endpoints through the Carbon Black Cloud Console 78 Update Sensors on Endpoints by using Group Policy 79 Update Sensors on Endpoints that were Deployed by using SCCM 80 Update Linux Sensors on Endpoints through the Command Line 81 View Progress of Sensor Updates 82 8 Uninstalling Sensors from Endpoints 85 Uninstall Sensors from the Endpoint by using the Carbon Black Cloud Console 85 Require Codes to uninstall Sensors at an Endpoint 86 Uninstall a Linux Sensor from an Endpoint 87 Uninstall a 3.5+ macOS Sensor from an Endpoint 87 Uninstall a pre-3.5.1 macOS Sensor from an Endpoint 87 Uninstall a Windows sensor from an Endpoint 88 Uninstall Windows Sensors from an Endpoint by using Group Policy 88 Enable SCCM to Uninstall a Windows Sensor from an Endpoint 89 Delete Deregistered Sensors from Endpoints 89 VMware, Inc. 5 VMware Carbon Black Cloud Sensor Installation Guide 9 Managing Sensors for VM Workloads 90 Installing Sensors on VM Workloads 90 Prepare Your Workloads Environment for Sensor Installation 91 Install Sensors on VM Workloads 92 Update Sensors for Workloads from the Console 93 Update Linux Sensors on Workloads through the Command Line 94 Uninstall Linux Sensors from Workloads 95 Uninstall Windows Sensors from Workloads 96 Delete Deregistered Sensors from Workloads 96 10 Managing Kubernetes Agents for Clusters 97 Set Up Kubernetes Agent on Clusters 97 Delete a Kubernetes Cluster 100 Kubernetes Cluster Status 101 11 Signature Mirror Instructions 102 Mirror Server Hardware Requirements 102 Signature Mirror Instructions for Linux 102 Signature Mirror Instructions for Windows 104 12 Configuring Carbon Black Cloud Communications 107 Configure a Firewall 107 Disable CURL CRL CHECK 109 Configure a Proxy 110 Connection Mechanism Precedence 111 Configure a Proxy for Linux (all Sensor Versions) 112 Configure a Proxy for Linux (Sensor Versions 2.11.1+) 113 VMware, Inc. 6 Preface The VMware Carbon Black Cloud™ Installation Guide provides sensor installation and configuration instructions. You can install a Carbon Black Cloud sensor on Windows, macOS, and Linux endpoints, and on endpoints in VDI environments. The sensor provides data from the endpoints to Carbon Black Cloud analytics. You can also secure VMware workloads and Kubernetes cluster workloads by using the Carbon Black Cloud. Intended Audience This documentation provides sensor installation, update, and uninstall instructions for administrators, incident responders, and others who will operate the Carbon Black Cloud. Staff who manage Carbon Black Cloud activities should be familiar with operating systems, web applications, installed software, desktop infrastructure (especially in-house procedures for software roll-outs, patch management, and anti-virus software maintenance), and the effects of unwanted software. VMware, Inc. 7 Getting Started with Sensor Installation 1 You can install a Carbon Black Cloud sensor on Windows, macOS, and Linux endpoints, and on endpoints in VDI environments. The sensor provides data from the endpoints to Carbon Black Cloud analytics. The following instructions describe how to install sensors on endpoints. To install and manage sensors on workloads, see Chapter 9 Managing Sensors for VM Workloads. Method 1: Invite Users to Install Sensors on Endpoints n Invited users receive an email that contains an installation code; each invited user installs the sensor directly on an endpoint. This method is not available for Linux sensors. n This method is useful for installing sensors to a small number of endpoints. Method 2: Install the Sensor on the Endpoint by using the Command Line or Software Distribution Tools n The command line method allows for small-scale deployments and testing. n A scripted or automated method installs the sensor by using software distribution tools. This method is useful when installing sensors across a large number of endpoints. This chapter includes the following topics: n Before you Install Sensors on Endpoints n Method 1: Invite Users to Install Sensors on Endpoints n Method 2: Install the Sensor on the Endpoint by using the Command Line or Software Distribution Tools VMware, Inc. 8 VMware Carbon Black Cloud Sensor Installation Guide Before you Install Sensors on Endpoints Make sure that endpoints meet the operating environment requirements for the Carbon Black Cloud products that you have purchased. Note Some sensor names contain the product name “CB Defense.” This is correct: the same sensors apply for all Carbon Black Cloud products. Before you install sensors on endpoints, read the following topics. Set up your AV exclusions, and configure your environment for proxy and firewall settings (see also Chapter 12 Configuring Carbon Black Cloud Communications). About Sensor Groups and Policy Assignments Each sensor is assigned a policy that determines what policy rules apply to the sensor.
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