KEBA – the Perfect Partner for Self-Service Cash Recycling Imtrend Contents

Bank journal CeBIT 2009 special edition

KEBA – the perfect partner for self-service cash recycling ImTrend_Contents

Editorial

Contents

Dear Reader, What awaits you on the KEBA stand at the CeBIT Page 3 KEBA – the perfect partner for self-service cash recycling Page 4 It is a special pleasure to be able to use this year’s edition of the “Im Trend Biometrics CeBIT Special” to show you why A highly reliable biometric solution Page 6 KEBA is the preferred choice when it Contactless fingerprint process Page 8 comes to banking automation. You A rich vein – banking technology using biometrics Page 10 can gather information as to how a variety of biometric solutions can 2009 is the “Year of the Coin” Page 12 contribute to enhanced bank terminal First class support for top class products Page 14 security and read why 2009 is the “Year of the Coin.”

In addition, you can learn more about 8 10 12 KEBA’s flexible customer service and how you can use our full coverage, top quality support system, which above all is tailor-made to your individual requirements.

I wish you a successful and interesting CeBIT and a pleasurable read! 14

Yours sincerely, 4

Franz Berger MBA, KEBA Banking and Service Automation Business Imprint: Manager Media proprietor and publisher KEBA AG, 4041 Linz, Gewerbepark Urfahr, Postfach 111, Phone: +43 732 7090-0, Fax: +43 732 730910, E-Mail: [email protected], www.keba.com. Editor: Nina Lang, E-Mail: [email protected], Uta Apfelknab, E-Mail: [email protected], Layout: Andreas Mair

S_2 ImTrend_CeBIT 2009

Visit us in Hanover from March 3-8, 2009 Stand D28, Hall 17

What awaits you on the KEBA stand at the CeBIT.

At this year’s CeBIT, KEBA will be presenting its comprehensive, self-service automation range and demonstrating why its systems represent the preferred choice in the bank automation field.

Discover flexibility in all its forms!

For some 40 years, the KEBA auto- At the CeBIT 09, KEBA will also be offers the possibility for safe ATM with- mation specialists, who are based in providing visitors with insights into the drawals and deposits using biometry. Linz/Austria, have been providing technical diversity of its self-service innovative, top quality solutions in the systems in the form of the KePlus PalmSecure banking automation segment on the BordComputer, KePlus LogViewer and With PalmSecure, Fujitsu offers an basis of an extremely flexible working KePlus ServiceInfo software tools. innovative system for authentication in approach. the banking field, e.g. customer identi- Increased bank terminal security will be fication by rendering the veins in the At the CeBIT 09, KEBA will not only on show in the shape of the KePlus R6, hand visible. be exhibiting its highly cost-efficient the ATM of the future, which is equip- KePlus self-service terminals with cash ped with KEBA’s full range of safety Contactless fingerprints cycle technology and a KePlus stand- features. Apart from EPP privacy pro- TST Biometrics is the world’s only alone coin deposit system, but also tection, safeguards against manipula- supplier of contactless fingerprint solu- technical features such as software tion, the CPK+ anti-skimming module tions, one of which is certain to amaze tools for the optimization of KePlus and an ink dye system, the focus will on the KEBA stand. ATMs and three biometric solutions be on the possibilities for video for increased bank terminal security. surveillance. In this “Im Trend Special” you can find details concerning all the solutions One of the innovative self-service The topic of biometry also offers nu- on display, as well as KEBA’s flexible systems on display will be a fully merous approaches for greater finance service concept, which is based on equipped KePlus X6, which offers a sector security and for this reason, at an open-market multi-vendor strategy comprehensive solution for counter- this year’s CeBIT, KEBA will be presen- and directed towards customer re- free bank branches. This system is ting three different biometric solutions: quirements. especially suitable for extremely small Discover KEBA’s innovative and versa- branches as it covers the entire range Finger vein authentication tile solutions at the CeBIT and see for of important cash-related functions. The finger vein authentication module yourself why, when it comes to bank- Moreover, the KePlus X6 is also in its from Hitachi made its debut at the ing automation, the Austrian automa- element in large and medium-sized CeBIT in 2006 and last year, KEBA pre- tion specialists represent the preferred banks. sented a more advanced version, which choice.

S_3 ImTrend_KEBA – Your partner

In the initial years after its foundation, KEBA AG already demonstrated its comprehensive banking automation expertise with complex teller assistance units. Indeed, what began as a two-man enterprise is now an internationally respected company with a portfolio in the banking sector, which extends from self-service access control systems and non-cash terminals, to ATMs with the latest cash cycle technology that includes self-service coin transactions.

KEBA – the perfect partner for self-service cash recycling

S_4 In addition to customised product and Technology and innovation leader A competent partner system solutions, KEBA also offers a In line with its slogan, “Automation As during the initial phases of cash re- flexible services concept, as well as by Innovation”, even then KEBA was cycling, KEBA continues to be a com- individual, regional customer support. of the same opinion as the banking petent and reliable partner not just to This platform is one of the main rea- experts that the shift of bulk business Austrian banks, but also German and sons why the company has succeeded to the self-service sector merely other banks and savings banks around in developing many long-term cus- represents a first step, which must be the world. Many international custom- tomer relationships and strong partner- followed by the closing of the money ers such as the BCR and UniCredit ships. Today, the customer list of the cycle by self-service ATMs. For this is in Romania, ITS in Dubai and various Austria-based KEBA company in- the only way in which the full savings banks in China trust in KEBA’s mature cludes financial institutions around potential in the retail banking sphere technologies and innovative ideas, as the globe, from the China Merchants can be realized. well as its flexible customer support. Bank, the Deutsche Bank and the Commerzbank, to the largest Austrian Austrian banks recognised these This is because KEBA is at the service banks and the German savings banks. opportunities at an early point in time of its clientele with expert know-how and ordered numerous KEBA ATMs, from the initial conceptual discussions From its beginnings, KEBA focused which were already compatible for the to product servicing. Moreover, during on new trends and the ongoing further addition of cash recycling at a later the development of complex, tailor- development of specialized automation date. In 2002, the ECB sanctioned made solutions the company’s excel- solutions and as early as 1982, came the cash cycle function and since then, lently trained and experienced em- up with its first automatic access ATMs in Germany and Austria have ployees remain in constant dialogue control systems for banks. Moreover, been successively switched to closed- with the customer. just three years later, the company cycle cash handling. provided Hong Kong with an on-line As a result, the Austrian company is information, control and surveillance In 2007, KEBA launched the KePlus, a constantly one step ahead of its inter- system for the world’s largest cus- third generation ATM, onto the market. national competitors and always fur- tomer safety deposit box depot. This system is the result of long-term nishes its clients with the most efficient co-operation with strong international and innovative answers possible. A cash recycling pioneer technology partners such as Hitachi. ATMs “Made in Austria”, which apart At the beginning of the 1990s, an And as a consequence of this team- from technological excellence, above increasing volume of development and work, the performance of KEBA’s all, score with highly ergonomic design, improvement potential emerged with cash cycle ATMs has been consider- are relied upon across the globe. regard to financial institution processes ably increased and their security levels Today, the KEBA name is a synonym and in 1992, the Austrian savings brought up to the state of the art. worldwide for technological and inno- banks launched an initial pilot project The final result is transaction times, vative leadership with regard to the involving deposit and pass book auto- which number among the fastest on deposit and withdrawal of banknotes mation. Their development partner was the market, guarantee highly efficient and coins, and in particular, cash cycle KEBA AG, which had just presented a operations and virtually 100 per cent technology. N modular ATM at the CeBIT with featu- terminal availability. res that predated everything that was to become standard in the self-service banking segment, such as the full area scanning of bank transfer forms, pass book printing, note and coin deposits and withdrawals, and cash recycling. In fact, it can be said that in technological terms, KEBA achieved the closed cash cycle over 16 years ago!

“As during the initial phases of cash recycling, KEBA continues to be a competent and reliable partner not just to Austrian banks, but also German and other banks and savings banks around the world.”

S_5 ImTrend_Biometrics

Visit us from March 3-8, 2009 in Hall 17 on Stand D28

A highly reliable biometric solution

Finger vein authentication from Hitachi

Finger vein authentication is a biometric method, which utilizes the vein patterns in fingers for personal identity verification. Vein patterns differ between each finger and person and as the veins are hidden under the surface of the skin, fraud is extremely difficult. These aspects of finger vein pattern recognition and security issues have led to the system’s adoption by more than 90 financial institutions in Japan including the five major Japanese banks and Japan Post. The finger vein system is also to be used in several Brazilian banks, in order to enhance both security and usability.

S_6 The impact of biometric solutions

Implementation of finger vein authentication in Japan • Contactless imaging using near- infrared light ensures convenience 10 1000 9 900 and cleanliness, which leads to high 8 800 acceptance levels among users. 7 700 • Ease of feature extraction as finger 6 600 vein patterns are relatively stable and 5 500 can be clearly captured, enabling the Mio. $ 4 400 3 300 use of cameras to take vein images 2 200 for small-size, simple data image 1 100 Number of fraud cases processing. 0 0 • Fast authentication speeds with FY 2002 FY 2003 FY 2004 FY 2005 FY 2006 one-to-one authentication in less Amount of money withdrawn by fraud Number of financial fraud cases than a second.

Biometrics for greater security in the banking area The diagram shows that the number of fraud cases in Japan decreased by almost 60 percent A strong increase in illegal withdrawals and that finger vein biometrics could help to reduce the amount of illegally withdrawn money by even 65 percent within a year. with forged or stolen cards and in skimming (the manipulation of ATMs by skimming devices, which illegally read the content of the card data) is In Europe, KEBA first presented the matching algorithm is then employed evident worldwide, not only in Japan finger vein solution at the CeBIT 2006 to authenticate the finger vein pattern and Brazil, but also in Europe. Per- Iand a more mature version at the and the template. sonal identification on ATMs by physi- CeBIT 2008, where visitors and cus- cal and logical means (cards and PIN) tomers could experience for them- The dual criteria used for assessing carries the endemic the risk of loss, selves the basic principle of finger vein the performance of biometric systems forgetfulness, phishing and skimming. authentication for safe cash deposits clearly point to the excellence of this By contrast, the risks attached to bio- and withdrawals. solution. The Hitachi finger vein scan- metric identification are extremely low. ner has a false acceptance rate Furthermore, finger vein authentication How does the finger vein authen- (which indicates how often the system is highly reliable, easy to use and tication work? accepts unauthorised persons) of only widely applicable. The following basic principle on which 0.0001% and a false rejection rate the finger vein authentication system (which indicates how often the system Studies and reports have shown is based was developed by Hitachi. rejects authorised persons) of 0.01%. that the number of skimming attacks Near-infrared rays generated from a and fraud cases can be decreased bank of LEDs penetrate the finger and The advantages by 60 percent when using finger vein are absorbed by the haemoglobin in In addition to these important high authentication as biometric solution. the blood. The areas where the rays accuracy and reliability levels, finger are absorbed (i.e. the veins) thus vein authentication has the following There are many applications available appear as dark areas in an image advantages: for the deployment of biometric tech- taken by a camera located under the niques. And especially in the banking finger. Image processing can then • Resistance to criminal tampering as area, where security requirements construct a finger vein pattern from the veins are hidden beneath the skin. have increased significantly in recent the camera image. Biometric features • Uniqueness and consistency becau- years, biometric techniques are an are extracted from this pattern and se, even among identical twins, appropriate way of meeting these encrypted so that it can be registered finger vein patterns differ in every requirements and can provide bank as a template of a person’s biometric person and remain constant through- customers with major advantages as authentication data. A proprietary out adult life. they offer effective crime protection. N

S_7 ImTrend_Biometrics

The market for biometric systems, which can be used for personal identification on the basis of certain physical features is extremely exciting and offers very high future potential. TST Biome- trics GmbH offers its customers a globally unique sensor system for the contactless registration of fingerprints.

Contactless fingerprint process

Banks as a main area of Function employment TST is the world’s only company capa- In addition to personal identification ble of supplying a contactless finger- for access controls, possible areas of print system in which the scanning and application for contactless fingerprint monitoring of fingerprints merely re- systems include building security or quires the placing of a finger in a guide time logging, ATMs, chip cards, sales above the sensor surface. As opposed terminals, e-commerce and public to standard fingerprinting systems, no areas such as frontier crossings, contact between the sensor and the registration and social offices, pass- recorded finger surface is needed. In port/driving licence authorities and order to register the biometric detail, a police investigations. A study by inter- special CMOS camera integrated into nationally respected business consul- the sensor registers the finger image. tants has shown that in future biome- This forms the basis for the so-called “Indeed, the use of biometric tric processes will be mainly employed reference data set (template), which with regard to IT security in a diversity for example, can be utilized to identify solutions clearly promises of branches. Particularly for banks, bank customers. greater flexibility and security.” the authentication of customers is of growing importance, as the share of The system is also appropriate for bank transactions not involving perso- persons, whose skin composition is nal contact is on the increase. In order only suitable for fingerprint recognition to identify persons on the basis of fin- to a certain degree when other types gerprints, the indi-vidual characteristics of sensors are used. Above all, these of the skin are registered, for as op- groups include young and older per- posed to permits and passwords, sons, as well as people with varying which can be stolen, forged, forgotten skin pigmentation, or extremely poorly or passed on, biometric characteristics defined fingerprint characteristics. The are inseparably linked to their owners. TST sensor functions particularly well This means that fingerprint recognition under these conditions, but also with is far superior to conventional recogni- dry, wet or dirty fingers. Owing to the tion methods. contactless nature of the system, dust,

S_8 Visit us from March 3-8, 2009 in Hall 17 on Stand D28

bacteria or other residues on the skin performance. Accordingly, TST sensors been applied to a carrier material can- cannot be deposited on the sensor, do not require such frequent servicing not trick the system. This is not the which in the case of contact based and thus the related maintenance case with contact-based fingerprinting, sensors results in additional loss of costs are greatly reduced. which in this area have the disadvan- tage that so-called “latent fingerprints” TST living per- remain that can be removed, or may son recognition also lead to false identification. for special fraud protection TST products are used in a diversity The device offers of areas all over the world such as the a two-level “living POS, access controls and in the phar- persons and false macy sector. Indeed, the use of biome- finger recognition” tric solutions clearly promises greater system that con- flexibility and security. N stitutes additional protection against attempted fraud and provides a marked increase in security in the financial applications sector. “Stolen fingerprints” that have

S_9 ImTrend_Biometrics

A rich vein – banking technology using biometrics

Biometric authentication is rapidly developing beyond the classic areas of application and in addition to access controls, this safety concept with the futuristic feel, is already being employed in sectors plagued by fraud such as the financial and services segments.

PalmSecure as a maximum less. Accordingly, PalmSecure is also safety tool extremely hygienic, which is a major Concrete examples of applications advantage in daily banking with its are provided by Fujitsu’s PalmSecure high frequency levels. In addition, this biometric security solution. With the technology remains unaffected by aid of near infrared rays, the Palm- illnesses such as diabetes and skin Secure sensor registers the complex diseases. vein structure within the human hand. Enriched with oxygen, the blood flows PalmSecure adds up to a handful through the blood vessels in the hand of advantages and then returns to the heart with a With its in-house developed Palm- reduced oxygen content. The blood Secure system, Fujitsu offers sensor technology that offers the highest “Forecasts point to enormous growth in the global market for security levels, preci- biometrics, which also includes the highly sensitive finance area.” sion, speed and hygiene. The foundation is provided by in the veins with a lower oxygen the registration of biometric features household absorbs the near infrared for all future accessing control proces- radiation of the sensor and thus be- ses. In the case of PalmSecure tech- comes visible. As the subcutaneous nology this only occurs once in a life- veins below the surface of the hand time, as the position of the veins in the are in the body and their pattern is hand never alters. Changes in veins extremely complex, forgery or manipu- due to size are accounted for in the lation can be virtually excluded. A sensor algorithms. When a person has further advantage is that as opposed registered, the pattern logged by the to fingerprints or hand impression vein terminal is compared with the stored systems, palm recognition is contact- vein pattern. This check is completed

S_10 Visit us from March 3-8, 2009 in Hall 17 on Stand D28

“The procedure is not determined by numbers or PIN codes and a short movement of the hand is all that is needed.”

Source: PalmSecure sensor of Fujitsu

within a second and ends either with irrespective of whether the security of financial activities in comfort and, first affirmation, or in the case of misuse, data, systems or hardware is involved. and foremost, with a feeling of securi- rejection. Fujitsu’s laboratory measure- The procedure is not determined by ty. Accordingly, providers of financial ments resulted in an “unauthorised numbers or PIN codes and a short services and customers can benefit person admission rate” of less than movement of the hand is all that is in a number of ways from the use of 0.00008 per cent and a “rejection of needed. In this connection, the com- biometric processes. They minimize authorised persons” rate of not even bination of biometrics and payment the daily expenditure of energy and 001 per cent. transactions offers two possibilities. costs, as well as nervous stress. More- Firstly, biometrics can be used as an over, fraud and misuse is rendered In addition, PalmSecure technology additional safeguard for EC/credit virtually impossible. also carries a safety certificate from cards or PIN codes. In this case, cus- the Federal Bureau for IT Security tomers do not need to get used to a Forecasts point to enormous growth (BSI). The BSI issued this international- new form of payment and misuse can in the global market for biometrics, ly recognized certificate following the be sharply limited. Secondly, a possibil- which also includes the highly sensitive successful technical examination of the ity exists for the complete replacement finance area. The overriding priority is product in line with general security of standard card payments by hand the realization of individual solutions, criteria. vein scanning, As soon as customers as this is an important step towards have been registered they can be iden- actual and subjective security in daily Biometrics in banking tified biometrically at any time and thus banking and financial transactions. PalmSecure can be used everywhere, complete their private purchases and All at a simple wave of the hand! N

S_11 ImTrend_Coins

2009 is the Year of the coins…

…at least as far as KEBA is concerned! This is because recently coins have started to advance. A fact not only confirmed by studies, but also the latest circulation figures from the European Central Bank. On November 30, 2008, 81,224 million euro coins with a current value of EUR 20,125 million were in use. This compares with the 2005 figure of 63,352 million, the 2006 total of 69,927 million and the 76,298 million of 2007. These statistics show that the number of coins in circulation has risen by a total of 28.2% within three years (2005-2008).

This trend is set to continue in future service terminals is already widespread The KEBA KePlus X6 combines and experts anticipate annual growth and can be regarded as standard. the possibility for coin handling with of 3-5% in the coming years. The proven banknote recycling technology reasons for this expansion are laid out However, for the realization of a com- in a single ATM with a width of less in a study from the German Bundes- plete financial services concept, it is than 900 mm! bank, which deals with the question of only logical that coin transactions also the identity of coin users. In the main, be transferred to the self-service area. The KePlus X6 is equally suitable for these turned out to come from the This not only releases personnel for very small, medium-sized and large two groups formed by older people profitable sales activi- and persons in the lower and middle- ties, but the banks and income groups. Due to higher living savings banks can also The KePlus X6 is: standards, Europe’s population is achieve an advertising • compact and customer-oriented ageing, whereby the forecasts point effect during coin • ergonomic and efficient to a more serious greying of society transactions through • innovative and easy to integrate in Eastern Europe than in the West. the singularity of this The expansion of the EU in an easter- solution in their region. ly direction means that inhabitants This will result is the active branch have been acquired, who are not only rejuvenation and increased customer older, but also have lower incomes frequency. and therefore the significance is set to increase further. Moreover, first and KePlus X6, the all-in-one ATM with foremost, coins are irreplaceable for a width of less than 900 mm small and minimal sums of money and KEBA has all these trends in its sights have experienced a massive upswing and orientates its products towards in line with that of POS automation customer-friendly, innovative self-ser- (coffee and beverage vending ma- vice solutions. As a logical conse- chines, parking meters, etc). quence of banknote recycling, with the KePlus X6, the compact ATM for the Self-service coin handling and its deposit, withdrawal and recycling of advantages banknotes and the deposit and with- Banks and savings banks are also drawal of coins, KEBA has been increasingly recognizing the potential concerned with the topic of coins ever offered by self-service coin handling. since the introduction of the system The recycling of banknotes in self- in 2007.

S_12 Visit us from March 3-8, 2009 in Hall 17 on Stand D28

branches. In small branches offering also a range of other banks and minimum space, all banknote and coin savings banks. transactions can be completed on a self-service basis. The X6 rolls all cash An extended product portfolio for handling devices into one and thus even more coins integrates perfectly into its surround- In addition to the KePlus X6, since ings. As a result of this optimum blend January 1, 2009, KEBA has also been of minimum space requirement and offering the KePlus CD-Master and KePlus CD-Master maximum performance, as opposed KePlus CS-Master. It is no coincidence to the other systems available on the that these retail products from Novo- market, the terminal offers space tech Banksysteme GmbH have been KePlus X6. With two coin sacks, the savings of up to 40cm. taken into the KEBA product portfolio, KePlus CS-Master represents a as close co-operation characterized slimline solution for the paying in of In medium-sized branches, the X6 con- by innovative sustainability, has existed up to 500 coins per minute, while the stitutes an ideal choice with regard to between the two companies since KePlus CD-Master offers a capacity transaction speed and terminal size. 2007. of four coin bags with up to 1,000 coins Its performance is above average and In addition, Novotech’s SCM coin per minute. Both systems possess has been optimized for a body width module is a core component of the convincing, patented vertical transport of less than 90cm. and maximum immunity to foreign bodies, which guarantees the highest Ideally in large branches, the KePlus X6 availability, security and acceptance is combined with other KePlus systems, levels. e.g. the R6 in order to prevent the for- mation of queues. In fact, the KePlus Just as KEBA recognized the signs of X6 can demonstrate its full range of times 16 years ago and stepped up advantages in every customer situation its specialization in the area of self- and environment and thus generate service cash recycling, today KEBA is customer satisfaction through innova- also on the pace with regard to self- tion, performance and availability. service coin handling technologies and solutions. Come and see for yourself KePlus X6 has already found its ways at the CeBIT 2009 how and with which into numerous self-service foyers and solutions KEBA deals with the gener- has not only convinced ITS Dubai and ally unloved, but frequently used, the Commerzbank in Germany, but KePlus CS-Master euro coins! N

S_13 ImTrend_KEBA customer service

Opting for KEBA means the selection of products, which with their mature technology and innovative ideas leave many other solutions behind. Moreover, in order than you remain satisfied with your KEBA systems for many years to come, the company offers a customer service of exceptional quality for maximum cost-efficiency and equipment availability.

KEBA customer services – first class support for top class products

S_14 “Throughout the entire service life of a product, KEBA guarantees a complete spare part supply The KEBA service idea In order to secure your satisfaction at fixed delivery times.” with KEBA products on a lasting basis, throughout the entire product life cycle, we see it as our assignment to provide our customers with full cover support Training and certification and services that are of the highest KEBA creates customised training quality, tailored to individual needs, packages for installation teams, service and above all, flexible. Reliable support for the whole of providers, support engineers or service a product’s service life personnel and ensures the appropriate An international customer service and KEBA accompanies you throughout quality assurance through ongoing partner network furnishes quick and the life of a product, from installation workshops and certification courses. reliable assistance that has customer preparations to system renewal, with satisfaction at its very heart. services that are tailored exactly to Spare part and repair management your standards and needs. Throughout the entire service life of a The KEBA service concept product, KEBA guarantees a complete Our flexible service concept is oriented Rollout and installation manage- spare part supply at fixed delivery towards the wishes of our customers ment times. Should a complex part develop and is based on open market, multi- Owing to its vast experience with roll- a defect, the KEBA Repair Center will vendor strategies. By means of selected outs involving large number of ma- organize qualified and, above all, rapid partnerships with leading suppliers of chines, KEBA can undertake planning, repair or component exchange. multi-vendor services, KEBA enables its location preparations, equipment in- clients to achieve the flexible implemen- stallation and supplementary quality System changes tation of their own service strategies, surveillance and thus help you to save KEBA completes all the necessary while nonetheless securing first class, valuable resources. system changes and enlargements full coverage services on a sustainable from simple alterations to de-installa- basis, through the appropriate integra- Helpdesk and support service tions (IMAC/R - installation, move, add tion of its own support and develop- The technically trained KEBA em- and change / remove) in teamwork ment expertise. ployees manning the company hotline with your personnel. This guarantees can assist you with your problems, a smooth procedure, which has the This holistic approach is mirrored by or ensure that assistance will be on smallest possible effect on your busi- KEBA’s range of support and services. its way as soon as possible. ness operations. N

S_15 The money just keeps coming back.

KePlus ATMs with cash cycle technology represent an investment that pays.

Minimum cash handling costs in tandem with maximum availability and customer acceptance. This is what KePlus teminals offer for depositing and dispensing in a closed cash cycle, which offers the greatest cost- efficiency of all the available self-service solutions on the market.

Information about KePlus: www.keba.com

KEBA AG, Gewerbepark Urfahr, A-4041 Linz, Phone: +43 732 7090-0, Fax: +43 732 730910, E-Mail: [email protected] KEBA GmbH Automation, Leonhard-Weiss-Straße 40, D-73037 Göppingen, Phone: +49 7161 9741-0, Fax: +49 7161 9741-40