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Promedia™ Carbon Carbon Server, Carbon Agent VERSION 3.20 ProMedia™ Carbon Carbon Server, Carbon Agent VERSION 3.20 Installation and User Guide Disclaimer Harmonic reserves the right to alter the equipment specifications and descriptions in this publication without prior notice. No part of this publication shall be deemed to be part of any contract or warranty unless specifically incorporated by reference into such contract or warranty. The information contained herein is merely descriptive in nature, and does not constitute a binding offer for sale of the product described herein. Harmonic assumes no responsibility or liability arising from the use of the products described herein, except as expressly agreed to in writing by Harmonic. The use and purchase of this product do not convey a license under any patent rights, copyrights, trademark rights, or any intellectual property rights of Harmonic. Nothing hereunder constitutes a representation or warranty that using any products in the manner described herein will not infringe any patents of third parties. Trademark Acknowledgments Harmonic and all Harmonic product names are trademarks of Harmonic All other trademarks are the property of their respective owners. The software described in this document is furnished under a license agreement or nondisclosure agreement. The software may be used or copied only in accordance with the terms of those agreements. © 20120122 Harmonic Inc. All rirightsghts reserved. Documentation Conventions This manual uses some special symbols and fonts to ccallall your attention to important informationinformation.. The following symbols appear throughouthroughoutt this manual: CAUTION: The Caution symbol calls your attention to information that, if ignored, can adversely affect the performance of your Harmonic product, or that ccanan make a procedure needlessly difficult. NOTE: The Note symbol calls your attention to additional information that you will benefit from heeding. It may be used to call attention to an espespeciallyecially important piece of information you need, or itit may provide additional information that applies in only some carefully delineated circumstances. TIP: The Tip symbol calls your attention to parentheticaparentheticall information that is not necessary for performing a given procedure, but which, if followed, might mamakeke the procedure or its subsequentsubsequent steps easier, smoothersmoother,, or more efficient. In addition to these symbols, this manual uses the following text conventions: CCoonnvveennttiioonn EExxppllaannaattiioonn Typed Command Indicates the text that you type in at the keyboard prompt. Buttons and Menus Indicates a button to choose, or a menu item to selselect.ect. <Ctrl>,, <Ctrl>+<Shift> A key or key sequence to press. Links The italics in blue text to indicate Cross-referencCross-references,es, and hyperlinked cross-referencross-referencesces in online documents. Bold Indicates a new term. For example: SpanWindow - the transmission frequency along the 1GHz spectrum allocated for each RF Port. It spans across 384MHz. LCD Screen Output The text that is displayed on an LCD console outputoutput.. ScreenOutput The text that is displayed on a computer screen. Emphasis The italics text used for emphasis and document references. NOTE: You require AdoAdobebe Reader or Adobe AcrobAcrobatat version 6.0 or later to opeopenn the PDF files. YYouou can download Adobe Reader free of charge from www.adobe.com.www.adobe.com. © 20120122 Harmonic Inc. All rights reserved. Table of Contents Table of Contents Chapter 1 Introduction 11..11 AAbboouutt tthhiiss UUsseerr GGuuiiddee . 66 11..22 RReellaatteedd DDooccuummeennttaattiioonn . 66 11..33 CCoommppoonneennttss . 66 11..44 WWhhaatt iiss NNeeww iinn tthhiiss RReelleeaasse.e. 77 11..55 FFoorrmmaatt SSuuppppoorrtt.. 1166 11..66 BBaassiicc FFeeaattuurreess.. 1177 Chapter 2 Installing Carbon Products 22..11 SSooffttwwaarree VVeerrssiioonnss.. 1199 22..22 SSyysstteemm RReeqquuiirreemmeenntts.s. 1199 22..33 IInnssttaalllliinngg aanndd UUppggrraaddiinngg CCaarrbboonn PPrroodduucctts.s. 2211 Chapter 3 Using ProMedia™ Carbon 33..11 SSttaarrttiinngg PPrrooMMeeddiiaa CCaarrbboonn . 3300 33..22 UUssiinngg tthhee PPrrooMMeeddiiaa CCaarrbboonn IInntteerrffaaccee.. 3300 33..33 PPrrooMMeeddiiaa CCaarrbboonn IInntteerrffaaccee OOppttiioonnss aanndd DDeettaaiillss.. 3377 Chapter 4 Using Carbon Admin 44..11 UUssiinngg tthhee CCaarrbboonn AAddmmiinn IInntteerrffaaccee . 7711 44..22 CCaarrbboonn AAddmmiinn IInntteerrffaaccee OOppttiioonnss aanndd DDeettaaiillss . 7799 Chapter 5 Configuring Carbon Server 55..11 CCaarrbboonn SSeerrvveerr SSeettuupp.. 110099 55..22 CCoonnssiiddeerraattiioonnss ffoorr OOppeerraattiinngg CCaarrbboonn SSeerrvveer.r. 111111 Appendix A Troubleshooting Carbon Products AA..11 SSoollvviinngg UUnneexxppeecctteedd PPrroobblleemmss . ..111166 AA..22 EErrrroorr NNuummbbeerrss aanndd DDeessccrriippttiioonnss . ..111199 AA..33 CCoommmmoonn VViiddeeoo EEnnccooddiinngg PPrroobblleemmss . ..112222 AA..44 CCoonnttaaccttiinngg HHaarrmmoonniicc SSuuppppoorrtt . ..113300 Appendix B ProMedia™ Carbon Features Added Since Release 3.0 BB..11 NNeeww FFeeaattuurreess iinn PPrrooMMeeddiiaa CCaarrbboonn RReelleeaassee 33..1199..22 . ..113322 BB..22 NNeeww FFeeaattuurreess iinn PPrrooMMeeddiiaa CCaarrbboonn RReelleeaassee 33..1199..11 . ..113322 BB..33 NNeeww FFeeaattuurreess iinn PPrrooMMeeddiiaa CCaarrbboonn RReelleeaassee 33..1199 . ..113333 BB..44 NNeeww FFeeaattuurreess iinn PPrrooMMeeddiiaa CCaarrbboonn RReelleeaassee 33..1188..22 . ..113333 BB..55 NNeeww FFeeaattuurreess iinn PPrrooMMeeddiiaa CCaarrbboonn RReelleeaassee 33..1188//33..11..88..11 . ..113344 BB..66 NNeeww FFeeaattuurreess iinn PPrrooMMeeddiiaa CCaarrbboonn RReelleeaassee 33..1177 . ..113355 BB..77 NNeeww FFeeaattuurreess iinn PPrrooMMeeddiiaa CCaarrbboonn RReelleeaassee 33..1166 . ..113355 BB..88 NNeeww FFeeaattuurreess iinn PPrrooMMeeddiiaa CCaarrbboonn RReelleeaassee 33..1155 . ..113366 BB..99 NNeeww FFeeaattuurreess iinn PPrrooMMeeddiiaa CCaarrbboonn RReelleeaassee 33..1144 . ..113377 BB..1100 NNeeww FFeeaattuurreess iinn PPrrooMMeeddiiaa CCaarrbboonn RReelleeaassee 33..1133 . ..113388 BB..1111 NNeeww FFeeaattuurreess iinn PPrrooMMeeddiiaa CCaarrbboonn RReelleeaassee 33..1122 . ..113388 ©2200112 2HHaarrmmoonniic cIInncc.. 44 PPrrooMMeeddiiaaCCaarrbboon nIInnssttaallllaat tiioonnaannd dUUsseer rGGuuiidde evv..33..2200 Table of Contents BB..1122 NNeeww FFeeaattuurreess iinn PPrrooMMeeddiiaa CCaarrbboonn RReelleeaassee 33..1111 .. .. .. .. ..113399 BB..1133 HHaarrmmoonniicc FFllaasshh SSuuppppoorrtt . ..113399 ©©22 001122HH aarrmmoonniiccII nncc.. 55 PPrrooMMeeddiiaaCC aarrbboonnII nnssttaallllaattiioonnaa nnddUU sseerrGG uuiiddeevv ..33..2200 Chapter 1 Introduction Thank you for purchasing Harmonic ProMedia™ Carbon (formerly Carbon Coder), Carbon Server, and Carbon Agent products. The boom in videvideoo consumption has resultedresulted in an explosion in the number of formats that content creatcreatorsors and distributors must manage. Videodemand may via bethe captcaptured Webured and in mobile one format, in half editeda dozen in moreanotheranother, and, served then finally live inarchived a tthird,hird, indeliverdelivered yet another.ed on- Harmonic’s products provide cost-effectivcost-effectivee and rapid transcoding across a wide range of applications from small studios to the largest enterenterprises.prises. NOTE: Although the new ProMedia Carbon name appears on ththee splash screen, some shortcuts, and inin the About dialog, you will still see its previous nname,ame, Carbon Coder, referenced throughout the user interface. 1.1 About this User Guide The ProMedia Carbon User Guide describes ProMedia Carbon products and explains how to use them to manage and deliver appropriate file formats to your consumers. 1.2 Related DocumentatiDocumentationon Table 1–1: Related Documentation DDooccuummeenntt DDeessccrriippttiioonn Harmonic Carbon Coder API This document describes the API for the Harmonic CarCarbonbon Guide range of products. When a ProMedia Carbon product is installed, it includes the installation of the CarboCarbonn Engine. Once the Carbon Engine is rrunning,unning, it can accept sosocketcket calls and COM commands through Nexus using the API described in this document, and can be controlled wwithith the command-line interface. There is no additional fee for using the Harmonic SDK. No specific tools are required. A ProMedia Carbon installation installs everything necessary to use the API. 1.3 Components ProMedia™ Carbon is a ststandaloneandalone application (engine) that handles transcodintranscodingg between all major formats, as well as providing a host of additioadditionalnal functions like ststandarandardsds conversion, logo insertion, timecode burn-in, etc. It installs with Carbon Admin. Carbon Server is a management tool that allows a network of Carbon AgenAgentsts to accelerate transcoding for high-volume applications. Both ProMedia Carbon and Carbon Server have easy-to-use interfaces, and both can alternatively be managed via an XMXML-basedL-based SDK for absolute programmatic contrcontrol.ol. The SDSDKK is installed automatically with a Carbon installainstallation.tion. Carbon Agent is a “slave” transcoding process that runs under CCarbonarbon Server. Carbon Agent does not transcode independently of Carbon Server. ©2200112 2HHaarrmmoonniic cIInncc.. 66 PPrrooMMeeddiiaa™™CCaarrbboon nIInnssttaalllla attiioonnaannd dUUsseer rGGuuiidde evv..33..22 00 CChhaapptteerr1 IInnttrroodduuccttiioonn WWhhaattiiss NNeew wiinn tthhiis sRReelleeaassee This manual
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