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Airspace Change Programme

Initial Consultation Report November 2016

Artwork Client: Airport Doc: 1-00102290.012 EDI ACP Findings Report A5 AW Project: ACP Findings Report Size: (210)mm x (148)mm A/C: Chris AW: RB C M Y K Date: 09.12.16 Version: 4 Contents

Section Page

01 Welcome from Gordon Dewar 02

02 Introduction to the report 04

03 Background 06

04 Programme mandate 09

05 Methodology 12

06 Initial Consultation responses 20

07 Meetings 26

08 Responses by area 28

09 Next Steps 70

10 The Consultation Institute’s commentary 72 11 Appendices: 76 Statistics

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Welcome from Gordon Dewar

A man wiser than I once told me that good conversations This report does not put forward our response to the start with listening. consultation. Rather, it describes what we did and what people told us. Over the course of this summer we’ve listened hard and I believe that this is the beginning of what will be a good The analysis of the data and the use of that to inform the conversation on how our airport grows. design of options for our airspace is ongoing and we will be presenting that work in early 2017. This is important. Until then, I hope that you find this report useful. A good conversation means that we reach a better solution, a solution that balances the needs of the country, the airport Thank you for your contribution and your continued interest. and the communities that surround it. We look forward to continuing our conversation in the weeks We have treated this conversation as important from the and months to come. outset of this process, going above and beyond what any other UK airport has done. We’ve run an open and transparent process which has been independently assessed and audited. I’m delighted with the response and it is this response that we detail in this report. Regards

Gordon Dewar Chief Executive

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This simple question allowed us to gather information from Every good conversation stakeholders, communities and other interested groups so that we could build their voices into the design stage starts with listening of our programme.

Edinburgh Airport is growing and at a fast pace. In 2014, The initial consultation ran from 6 June – 19 September 2016 we hit the historic 10 million passenger mark in a year – and we received a total of 5,880 responses: the first time for a Scottish airport. Since then, we have • 89 from organisations and elected officials continued to grow, adding 1 million passengers per year. • 5,791 from individuals 2015 saw 11.1 million passengers pass through our doors and we are on track to have our busiest year yet in 2016. This report presents the findings of the initial consultation and With passenger numbers forecast to continue to grow provides information on the next steps in the programme. and more destinations and airline partnerships to come, we’re investing in our airport to handle this growth, both on the ground in and in the sky. In 2016, we launched our Airspace Change Programme – a two stage public consultation regarding our desire to modernise ’s flight paths. 5,880 responses The initial consultation began on 6 June and was owned and managed by Edinburgh Airport supported by a number of independent consultants performing specialist roles. The consultation followed the requirements documented responses from in the Civil Aviation Authority’s (CAA) guidance on airspace change (CAP725) and the consultation approach, timeline organisations and elected officials and methodology was approved by the CAA prior to launch. 89 We also commissioned an independent Quality Assurance by the Consultation Institute (consultationinstitute.org). Stakeholders across a wide spectrum of sectors were encouraged to engage with us and respond to the consultation. 5,791 We asked, “What local factors should be taken into account when determining the position of the route within the design responses from individuals envelope given the potential impacts, and why?” Page 4 Page 5 03

We need to enable growth and we must update the Background technology we use to navigate. The existing routes used by aircraft rely on the 1950s technology of ground based radio beacons. A well established and much more accurate Recent years have seen Edinburgh Airport change form of navigation is area navigation (RNAV) which uses immeasurably based on passenger demand plus advances a combination of satellite and ground-based navigation in technology, security and safety. Our international route technology to permit aircraft to follow a precisely defined network has grown to become the envy of many similar sized path. The CAA has issued a paper called the Future of European airports and we offer more choice than any other Airspace Strategy for the 2011 to 2030 airport in , with daily direct flights to the Middle East, requiring all UK airports reliant on ground based navigation North America and many cities across Europe, including systems to move to RNAV technology in the next five years. , which is served by more than 50 flights a day. The Civil Aviation Authority (CAA)’s website says, The benefits of this network to Scotland’s position in world “Throughout Europe there is a move to simplify and markets and therefore to our economy are substantial. harmonise the way airspace and air traffic control is used The contribution to the Scottish economy of the current through the Single European Sky project. In the UK and activity generated by the airport is worth almost £1 billion Ireland we’re meeting those and other issues through the every year and supports 23,000 jobs across the country Future Airspace Strategy (FAS) which sets out a plan to (Edinburgh Airport, Economic Study, Biggar Economics, 2016). modernise airspace by 2020”. Our growth, in the main, is driven by visitors to Scotland. Our Airspace Change Programme is about the way in which The appetite for people from across the globe to visit our we intend to grow, ensuring that we continue to be able to country remains undiminished. This continued growth, support Scotland’s aspirations in a safe and effective way. assisted by progressive policies It is a programme of work that will allow us to submit an including the halving of Air Passenger Duty, will mean Airspace Change Proposal to the CAA. If that proposal is that Edinburgh Airport will continue to be one of the accepted, it means we’ll be able to make changes to our main drivers of the Scottish economy. arriving and departing flight paths. This is not an easy process nor is it one to take lightly. We know that some people will have concerns and we will need to ensure that any change minimises noise and disruption whilst delivering a safe, effective and sustainable solution.

Page 6 Page 7 03 Background 04

Programme mandate

We are committed to using the data collected during the As part of our commitment to a clear consultation, our initial consultation to influence the proposed flight path mandates help to explain what we set out to achieve through options which will be the subject of further consultation. our Airspace Change Programme and two public consultations. There are a number of factors to be considered when Programme mandate determining the proposed flight paths – these include safety, can the route be flown by all aircraft, environmental factors, We, Edinburgh Airport, need to understand the views of operational impacts and benefit to the economy, and feedback stakeholders concerning the presentation of an airspace regarding the potential impact on stakeholders and local change proposal to the CAA that complies with the relevant communities. regulatory requirements so that Edinburgh Airport can operate flight paths that maximise operational benefits Departure and arrival design envelopes for our main runway and minimise community impact by 2018 so as to improve were included in the initial consultation: Edinburgh Airport’s national transportation infrastructure to enable the economic, social and cultural growth of Scotland. Mandate 1: Initial consultation Departures Arrivals We, Edinburgh Airport, need to understand the views of stakeholders concerning issues that may arise from altering • West right turn out • West End from south arrival and departure flight paths so that we can analyse • West left turn out • West End from north concerns gathered during the initial consultation (June – • West straight out • East End from south September 2016) and develop viable options by December • East right turn out • East End from north 2016 so as to develop a flight path change consultation • East left turn out on options to effectively maximise operational benefits and minimise community impacts. Mandate 2: Consultation 2 We, Edinburgh Airport, need to understand the views of stakeholders concerning viable options for arrival and departure flight paths so we can alter flight paths to maximise operational benefits and minimise community impacts by Summer 2017 so as to produce an airspace change proposal to the CAA which complies with relevant regulatory requirements and responds to consultee concerns. Page 8 PagePage 9 9 04 Programme mandate

Airspace Change Programme Process

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• who is knowledgeable about the subject of the consultation? Methodology • others who may have an interest.

We have committed to an open and transparent Airspace The main stakeholder group for this consultation was the Change Programme. Instead of putting new flight path residents in the communities under the design envelopes. options on a map and telling our stakeholders and community We wrote directly to over 640,000 households, supported this is what we want, we defined an area that flight paths by TV advertising, print advertising, social media and PR. could safely go (called a design envelope), and asked a wide The focus behind all communication was to explain the range of people to tell us what we should be aware of in Airspace Change Programme and to encourage participation that area, so that we are able to develop the best viable in the initial consultation. route options that balance operational, regulatory and Based on previous experience, and discussions with a range community requirements. of stakeholders, we are confident we identified key issues Stakeholder mapping and areas of concern. These include: We conducted a full stakeholder mapping exercise before the • Regulatory requirements project was launched and updated this continually throughout • Economic growth the initial consultation. We based this on information provided • New technological, security and safety advances by NATS (used during previously similar consultations), • Noise and other environmental concerns our own experiences on the previous trials, general • Impact on people underneath any potential flight path community and political engagement as well as further • Businesses neighbouring the airport community stakeholder work following the creation of • Satisfying increased demand the design envelopes. • Reducing peak demand waiting times delays. The consultation was open to anyone who wanted to Identified stakeholders include: participate and included a postcode checker which allowed • local residents under the design envelopes individuals to assess the potential impact (if any) on them. • UK government We considered the following criteria to determine who may • Scottish government be a stakeholder, specifically: • Scottish parliament • local government • who may be impacted directly by the potential flight • airport – air related organisations path options • airport – ground related organisations • who may be indirectly impacted by these changes? • business organisations • who do we need help from to make the potential changes • tourism organisations work? • transport organisations

Page 12 Page 13 05 Methodology

• environmental organisations The group is independent to Edinburgh Airport and reports • community organisations to The Consultation Institute. It is chaired by Dame Sue Bruce • known campaigner organisations and secretariat is provided by The Consultation Institute. • any others with an interest. Equalities We emailed and wrote to a range of stakeholders at the It was important for us to make it as easy as possible beginning of the consultation to give them all the information for those who wanted to participate to have a voice. We they required and offered the opportunity for an airport worked with Young Scot and Diversity Dynamics to create representative to attend a meeting to discuss the consultation. opportunities for young people and those within the We also held staff drop-in sessions to increase awareness and protected characteristics (Age, Disability, Religion and belief, knowledge of staff on campus about the consultation process Gender, Sexual orientation, Pregnancy and maternity, Race and content. and Transgender) to participate. We also met with Edinburgh We recognise the need to enhance the involvement of local and Regional Equality Council to discuss their views. communities and were in continual discussion with community Within the responses to the consultation, there were 399 councils with regards to the most appropriate methods to mentions of issues related to the protected characteristics, enable meaningful participation. We were flexible in providing and 92 young people who participated in consultation any materials that were requested such as pop up banners activity through Young Scot. and printed information. We also offered community councils Communication materials funding assistance to ensure that communication methods suited them. The consultation book was developed to provide more detail and information for those who were interested. We provided One element of this open and listening approach is the printed copies of the book to those who requested it. Stakeholder Reference Group (SRG) which is run through The Consultation Institute. The SRG’s remit is to contribute The interactive website that we created provided electronic to The Consultation Institute’s quality assurance process by: copies of the consultation book, fact sheets and background information, frequently asked questions and a postcode search • analysing our methodology on the initial consultation facility that allowed individuals to check how their properties • considering feedback analysis process on initial consultation were affected by the design envelopes. The website was • providing feedback as part of the pre-consultation period also the primary way in which consultation feedback could for the further consultation be submitted. • considering methodologies for the further consultation • analysing the further consultation process. We developed a Privacy Policy to treat consultation responses in line with UK privacy law and the Data Protection Act 1998.

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We also ran an outdoor digital campaign in Edinburgh city centre, over four weeks. On the airport campus, we displayed three large format advertising displays in key footfall arrivals We produced a consultation and departures areas; the pick up zone, drop off zone and We’re asking for your views on the potential impact of altering book to accommodate those flight paths above Edinburgh. public transport and car rental walkways. Initial consultation: June – September 2016 who wanted hard copy and Consultation book not web-based information. In week seven and week thirteen of the campaign we ran advertising in local press; Press, Edinburgh Evening News, West Courier and the Journal and Gazette. Media and PR We issued press releases during the initial consultation period on 6 June, 10 June, 28 June, 11 July, 6 September and 12 We had September. These press releases were issued to local, national 85,342 visits to and industry news outlets. These were picked up and used extensively across all traditional media formats. The general letsgofurther.com trend was for positive, neutral and balanced coverage from national papers and TV, and more negative coverage from local newspapers and news websites. We received a degree of negative coverage immediately after we proactively press released on the data loss in early Advertising September. However, our transparent approach enabled us to generate interest and demand attention resulting in a spike During the first week of the initial consultation we distributed in public responses to overcome the challenges we initially leaflets to 643,655 households across the EH, KY and FK encountered from this. postcodes. The aim of these leaflets was to raise awareness of the Airspace Change Programme and to encourage Social media response to the consultation. To support this leaflet drop we We widely advertised and messaged our Airspace Change ran a three week TV advertising campaign, 451,111 people Programme across our social media channels throughout the saw the commercial at least once over this period. consultation. We achieved an organic reach of 248,591 and we ran a targeted advertising campaign from week six of the initial consultation for an eight-week period. This paid for campaign had a reach of 256,639 people across our social media channels giving a total reach of 505,230. Page 16 Page 17 05 Methodology

85,342 132,769

visits to was the combined readership letsgofurther.com of press advertising News covered in publications with a readership of 4 weeks

9,693,806 Outdoor billboards showed digital ads for four weeks in Edinburgh city centre 505,230 451,111

people viewed the viewers saw the commercial at least social media campaign once over the three week period

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Initial consultation responses

Response sentiment Lost data incident Consultation responses were coded as positive, neutral On 29 August we made a change to letsgofurther.com or negative sentiment. in order to add translation functionality and to add subtitles to our video. Positive responses showed support for change e.g. support for growth, increased routes, benefits to the economy. An error caused by making this change resulted in 199 feedback submissions received between 29 August and Neutral responses expressed no opinion, requested more 2 September failing to be saved. information, or expressed both positive and negative comments. We immediately issued a press release, wrote to our key stakeholders and added a message to our website to request Negative responses were against change e.g. possible that anyone who may have submitted feedback during this negative impacts around growth and new flight paths. time resubmit it. We also extended the consultation period Coding responses by one week to allow sufficient time for this. The initial analysis broke responses into 23 key categories Following this error we made improvements to our internal such as noise, health, local pollution and environmental processes and testing procedures. We appreciate that this is an issues. Responses were then further analysed and broken embarrassing error and caused inconvenience for those who down into sub themes e.g. within the noise category there had submitted feedback during this time. Through investigation were many concerns including general comments around of the incident and steps taken to rectify the situation, we potential increased noise pollution and concerns specifically have confidence in the information gathered, our processes over night and early morning flights. It is important to note and our technology. We have taken action to improve our that the number of mentions may exceed the number of testing and approvals processes after this incident. responses received by area as many respondents commented on more than one category and sub theme in their response.

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Organisations and elected official responses 22) Community 28) Community Council Council

We contacted 226 Community Councils, of those contacted 23) Milesmark and Baldridge 29) Community 33 responded to the consultation (15%). Community Council Council 1) Community 12) Community 24) Muckhart Community 30) Community Council Council Council Council 2) Community Council 13) and Hillend 25) Newton Community 31) Royal Burgh of Community Council Council Community Council 3) Community Council 14) Dalkeith and District 26) Oakley and Comrie 32) Southside Community Community Council Community Council Council 4) Bathgate Community Council 15) East Calder and District 27) Philpstoun Community 33) Community Community Council Council Council 5) Blackness Community Council 16) Ecclesmachan and Threemiletown 6) Bo’ness Community Community Council Council Of these there were: The top themes identified 17) Fossoway and District were: 7) Community Community Council 9% positive Council 21% neutral 1 Noise concerns 18) Hill of Beath Community 70% negative 8) Charlestown, Council 2 Local impact issues and Pattiesmuir responses to the consultation Community Council 19) Community 3 Flight planning Council 9) Craigshill Community Council 20) Community Council 10) and Barnton Community Council 21) Linlithgow and Linlithgow Bridge Community 11) Crossford Community Council Council

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We contacted 334 Councillors, of those contacted 20) Ogilvie Ross LLP 27) Scottish Passenger Agents’ Association 3 responded to the consultation (1%) 21) Pentland Hills Icelandics 28) House of the Binns 22) Pettycur Bay Holiday We contacted 188 MPs/MSPs, of those contacted Park 29) The Cramond Association 11 responded to the consultation (6%) 23) RSPB Scotland 30) The Ecology Centre

We contacted 916 stakeholder organisations of those 24) Scottish Environment 31) Transform Scotland contacted 34 responded to the consultation (4%) Protection Agency 32) UK Flight Safety 25) Scottish Gliding Union Committee 1) British Gliding Association 11) Friends of the Earth 26) Scottish Natural Heritage 33) Council Scotland 2) British Hang Gliding and 34) Wilsons Park Residents Paragliding Association 12) Friends of the River Almond Walkway 3) Cramond Boat Club 13) Hopetoun House and 4) Cramond Medical Of these there were: The top themes identified Hopetoun Estate were: Practice 15% positive 14) Light Aircraft Association 26% neutral 1 Noise concerns 5) Cramond Noise Action 59% negative Group 15) Linlithgow Civic Trust 2 Local impact issues responses to the consultation 6) Cramond Primary Parent 16) London Luton Airport 3 Proposed alternative Council Operations Ltd flight paths

7) Cramond Primary School 17) MoD 8) Edinburgh Airport Watch 18) NATS 9) Council 19) Noise Vibration Action Group 10) Council

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Meetings

During the initial consultation period we met with a number We attended a number of community meetings and drop of stakeholders: in sessions:

• Alan Mitchell, Fife Chamber • Fiona Hyslop, MSP • Almond Neighbourhood • Kirknewton Community of Commerce Partnership Council • Graham Hope, CEO • Alex Cole Hamilton, MSP West Lothian Council • Bo’ness Community Council • Larbert, and Community • Alison Johnson, MSP • Hannah Bardell, MP • Charlestown, Limekilns and Council Pattiesmuir Community • Almond Neighbourhood • Humza Yusaf, MSP Council • Rosyth Community Council Partnership • Jenny Gilruth, MSP • Cramond Community • Uphall Community Council • Andrew Kerr, CEO City Council of Edinburgh Council • John McNairney, • Community Chief Planner, • Ecclesmachan Community Council • Andy Wightman, MSP Scottish Government Council • Angela Constance, MSP • Liz McAreavey, Edinburgh • Edinburgh Airport Watch Chamber of Commerce • Angus McDonald, MSP meeting • Martyn Day, MP • Cllr David Tait • Falkirk District Community • Neil Findlay, MSP Councils’ meeting • Cllr Diane Calder • Ruth Davidson, MSP • Fife Council meeting • Cllr Frank Ross • Shirley Anne Sommerville, • Forth Neighbourhood • David Torrance, MSP MSP Patnership • Edinburgh Airport Flight • Kinghorn Community Operations and Safety Council Group

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Responses by area Top themes Number of Illustrative mentions quote WEST LOTHIAN Noise concerns

General noise disturbance 660 “The overriding factor for concerns. deciding upon the position of routes must be the minimisation of disturbance to local residents by the 15% noise.” Concerns around sleep 434 “The level of disturbance due 1823 responses were disturbance, being kept to aircraft noise significantly received from West up late and woken by impacts on my sleep.” 14% Lothian: early morning flights. Negative sentiment based 254 “Having experienced the Positive on experience during the initial trial of the TUTUR Neutral TUTUR trial. route, I am extremely 71% concerned about the impact Negative of permanent changes on both noise levels and the value of my property.”

Impact on rural areas 93 “West Lothian is a rural with low ambient noise. area and there are many unpopulated parts of it where flight paths could be directed.” The top themes identified were: Already a noisy area with 78 “I can see from the new plans 1 Noise concerns lots of flight paths, it’s not that there will be even fair to add more. more aircraft flying over 2 Miscellaneous negative Pumpherston, it is ridiculous the amount of flights that 3 Health issues fly over this area at 4 Local pollution and environmental issues present.”

Page 28 Page 29 08 Responses by area – West Lothian

Health issues Concerns over the 7 “I am concerned that the impact on current airport infrastructure that currently Concerns around the impact 214 “I do not wish my kids sleep infrastructure and capacity. exists cannot support on sleep patterns and the to be disturbed or that of additional passenger health impacts associated my partner who works numbers.” with this. night shift.” Complaints about current 7 “The security hall is a General concerns around 52 “The health effects from airport operations and shambles with long queues the impact on health. noise and the resultant processes e.g. security, often out into the retail reduction in property values arrivals. area.” must be taken into account and the proposals re- Complaints around parking 6 “Parking charges at the examined and revised.” charges and costs. airport are extortionate and require review.” The impact on wellbeing 28 “I was unable to enjoy due to no longer being able spending time outside in Concerns over the impact 3 “This will increase the burden to spend time outdoors, the garden as there were on current infrastructure on local infrastructure in garden etc. planes overhead every e.g. road and transport in particular transport few minutes.” networks. systems.”

Concerns around the noise 15 “There were specific concerns Local pollution and of aircraft when turning. raised over the width of the environmental issues air corridor especially when General increase in 136 “General increase in pollution turning noise was very pollution over the over the local area and disturbing this caused local area. concerns around reduced problems and distress air quality.” for some residents.” Fuel smells, concerns 9 “I am really angry about Mention of hospitals/ 6 “Included in Livingston North of aircraft dumping fuel both the noise and the smell.” hospices/care homes. is St Johns hospital, in the local area. Carmondean Ability Centre and Delta House, none of these community groups should be subjected to the proposed air pollution.”

Miscellaneous negative

Concerns around current 221 “I have counted the number operations and noise of aircraft going over in complaints about existing an hour and it is average flights. 15-20 an hour.”

Page 30 Page 31 08 Responses by area – Edinburgh City

Top themes Number of Illustrative mentions quote EDINBURGH CITY Noise concerns

General noise disturbance 661 “We have lived in Cramond and concerns about for just over a year and the increase noise impact. only serious downside to life is the flight paths and all that goes with the noise and air pollution from 22% the aircraft.” 1659 responses were Disruption caused by 98 “Late night and early received, of these: early morning and late morning flights are a night flights is a particular particular concern in the Were positive concern. Summer and should not be allowed to cause noise Were neutral pollution at such unsocial 27% 51% Were negative hours.” Noise from aircraft flying 18 “The significant increase in at low altitudes. the number of flights across Cramond is of great concern in terms of noise and environmental impact. The fact that they are flying in much lower is also highly disturbing.” The top themes identified were: Noise caused by departing 15 “I want arriving and aircraft. departing flight paths over 1 Noise concerns the Cramond district to be positioned at the most 2 Proposed alternative flight path northerly limits of the 3 Miscellaneous negative design envelopes.” 4 Local pollution and environmental issues

Page 32 Page 33 08 Responses by area – Edinburgh City

Proposed alternative Local pollution and flight path environmental issues

Comments around flying 211 “R24 southern I think this Concerns over air quality 225 “I am concerned at noise over water e.g. of route envelope is too wide and the impacts of and air pollution.” Forth to avoid overflying and too close to the centre increased pollution. land where possible or of town, it could co further towards River Almond. down to the The impact on the city’s 31 “Arthur seat is a beautiful before turning south.” natural environment and sanctuary within the city landscape e.g. Holyrood to have that ruined by Comments that suggested 128 “I request that the outgoing Park, Portobello Beach. frequent noisy air traffic specific areas within the flight path to the East is would be awful for this design envelopes to avoid rerouted further North lovely protected area.” or try and fly over. to protect Cramond and Barnton from noise pollution.”

Comments around avoiding 103 “Loud aircraft noise is residential areas and built offensive and a massive up areas. nuisance. Flight paths should keep away from residential areas.”

Miscellaneous negative

Noise complaints about 94 “I am already disturbed by current aircraft operations. aircraft noise all through the night, every night.”

Comments around runway 50 “We request the realignment realignment, increasing use of the existing runway.” of the second runway and building additional runways.

Complaints about current 34 “You do need to get the airport operations e.g. airport much better security processes, car organised, especially parking and surface access. the security area before contemplating more flights.”

Page 34 Page 35 08 Responses by area – Fife

Top themes Number of Illustrative mentions quote FIFE Noise concerns

Concerns around general 302 “I do not want the flight noise and increase path in or out to be over in noise levels. Burntisland as the extra noise would make my life unbearable.”

Concerns around noise at 130 “What effect is this going 16% unsociable hours, including to have on noise pollution, 1376 responses were early morning and late especially at night.” evening. received, of these: Concerns around aircraft 127 “The noise level from aircraft 17% Were positive noise on departure. currently departing over Dalgety Bay is fairly Were neutral intrusive. This is not Were negative presently a huge issue 67% as the number of flights is fairly limited however I would not wish to see a major increase as the noise pollution would not be acceptable to me.”

The noise impact of low 79 “Surely it is possible to gain flying aircraft and aircraft more height out over the flying at low altitudes Firth of Forth before The top themes identified were: above Fife. crossing to Fife and flying 1 Noise concerns at fairly low altitude over Aberdour, Dalgety Bay, 2 Proposed alternative flight path and Rosyth”

3 Miscellaneous negative Concerns around increased 74 “Why push the flight path noise in quiet, rural areas. over quiet, rural areas when 4 Local pollution and environmental issues already noisy city space could more easily absorb additional noise.”

Concerns around aircraft 13 “Arrivals and departures noise when landing or over the Forth approach to land. should be maximised instead, reducing the disturbance to communities.” Page 36 Page 37 08 Responses by area – Fife

Proposed alternative Local pollution and flight paths environment issues

Flights should make use 149 “The routes for both Concerns over increased 150 “I oppose the changes to of the Forth Estuary and operations should be pollution and reduced flight path as will have a overfly water for as long relocated to pass over air quality. direct input on noise levels as possible. the Forth and not over in Dalgety Bay, air quality populated areas.” and potential negative impact on house value.” Aircraft should avoid 67 “There should be less overflying towns and overflying residential areas.” The impact of flights on 31 “I object to increased flights residential areas as far natural areas and local over Fife due to the impact as possible. beauty spots e.g. beaches it will have on the residents and coastal paths. health, the many tourist Flight paths should be 18 “I would be against any such attractions, such as the located over Edinburgh. proposal. This is Edinburgh Fife Coastal Path and Airport so fly over Abbey.” Edinburgh not Fife.” Concerns over the impact 26 “Increased noise and air Miscellaneous negative on wildlife. pollution could affect comments local wildlife, birds etc. in this area.” Complaints about noise 114 “The changes already made from current operations, and on trial mean we have belief that there has already flights roaring above us been changes to the flight as they take off and land paths. throughout the whole day.”

Complaints about the 17 “This has turned into the airport in general e.g. worst airport in Scotland. security procedures, Herded like cattle. Poor capacity issues. access. Rip off charges.”

Complaints about current 10 “We have enough road noise from other sources traffic without having e.g. Forth Crossing, road planes above causing traffic. more noise & pollution.”

Information was difficult 2 “Think you have missed a to understand, could be trick with your approach made clearer. and could have made this a lot simpler and easy to understand.”

Page 38 Page 39 08 Responses by area – Falkirk

Top themes Number of Illustrative mentions quote FALKIRK Noise concerns

Night noise and disturbance 149 “The noise created early to sleep caused by aircraft morning and late evening at unsociable hours e.g. late is unacceptable.” night and early morning.

TUTUR trial caused distress, 98 “The consultation doesn’t concerns this will be how seem to acknowledge the 18% things are permanently levels of concern raised 396 responses were after the changes. during the TUTOR trials last received, of these: year so it is unclear if the misery that was created at that time may be back 26% Were positive in our future.” Were neutral General negative impacts 94 “I do not want noise pollution 56% Were negative and disturbance caused as I chose to stay here for by aircraft noise. that very reason."

Disruption to quiet and 16 “It is really important when rural areas with little there is local heavy industry background noise. () and road traffic noise (M9) that people have access to unspoilt, quiet countryside.”

This area is noisy enough, 7 “We’re all for supporting The top themes identified were: do not want additional air transport expansion 1 Noise concerns noise caused by overflights. however not if this results in an increased number 2 More information requested of flights and noise over 3 Local pollution and environmental issues where we live.” 4 Safety issues

Page 40 Page 41 08 Responses by area – Falkirk

More information requested

Specific information around 36 “How many aircraft per day use of the routes and will fly over this postcode.” specific design routes.

Request for consultation 14 “Please could I have a copy book. of the consultation book as I do not have access to the website.”

What would the changes 6 “Will the flight times alter be compared to current from present to longer operations. and more night flights.”

Local pollution and environmental issues

General concerns around 32 “By having low flying aircraft increased pollution and you disrupt this with noise reduced air quality. pollution and pollution in general.”

Concerns around increased 2 “I think we have enough air fuel smells and possible fuel pollution from Grangemouth dumping over the area. without adding to it. I did work in Livingston and on days you could actually smell the fuel, and we had complaints on a daily basis.”

Safety issues

Concerns around 48 “What will happen if an flights overflying the aircraft flying over petrochemical plant and oil Grangemouth blows up and refinery at Grangemouth. crashes into the oil refinery or the chemical works, you would have an absolute disaster on your hands.”

Page 42 Page 43 08 Responses by area –

Top themes Number of Illustrative mentions quote MIDLOTHIAN Noise concerns

General concerns about 68 “Concerned about increased increase in noise pollution noise problems.” and the increased noise that may be generated.

Concern around flights 35 “Flights pass over my house at unsociable hours, already which we aren’t too late at night and early bothered with but obviously 29% 222 responses were in the morning. we’d be seriously concerned received, of these: if this was to increase or 45% happen late at nights Were positive or in the early hours of the morning.” Were neutral Were negative Concern around the noise 8 “Of particular concern is from landing aircraft, due the noise created when an 26% to altitude and deploying aircraft suddenly deploys flaps and undercarriage. its flaps and this can have a very negative effect on many members of our local community.”

The top themes identified were: 1 Noise concerns 2 Miscellaneous negative 3 Impact on economy and tourism 4 Proposed alternative flight path

Page 44 Page 45 08 Responses by area – Midlothian

Miscellaneous negative Proposed alternative flight path Noise complaints about 15 “Last night my new baby current aircraft operations. daughter was woken on Mentions of avoiding built 15 “Why can the new route not several occasions during up or residential areas. go further over the A701 the night by incredibly Pentland hills where there loud aircraft noise.” would be little effect to home owners." Complaints about current 9 “Flights from Edinburgh airport facilities and cost being ridiculously expensive Suggestions to routes flying 5 “It would seem logical to of flights. which makes me really over water to avoid land move the envelope some annoyed as Edinburgh as far as possible. 40 miles east therefore airport should have much flying along the sea into more reasonably priced the Firth of Forth beyond flights available to land in to local residents.” Edinburgh.”

Concerns around surface 8 “A major concern I do have access and increased relates to access to the future problems. airport. On my way to the airport I have experienced considerable delays on the Edinburgh City By pass due to breakdowns, accidents and sheer volume of traffic.”

Impact on economy and tourism

Benefits to the economy 25 “I fully support the expansion e.g. improved financially, and re-routing of flight growth, new jobs. paths to and from Edinburgh Airport. It is the backbone of the local economy and we cannot afford to fall behind and let rival cities take the lead.”

New routes opening 16 “Edinburgh airport should up new destinations. be given the opportunity of providing more flight paths to destinations that cannot be reached without the hassle of travelling down south to connect for flight.”

Page 46 Page 47 08 Responses by area –

Top themes Number of Illustrative mentions quote EAST LOTHIAN Noise concerns

General negative impacts 19 “As an individual I am and disturbance caused extremely concerned about by aircraft noise. the amount of noise.”

Night noise and disturbance 17 “We are concerned that to sleep caused by aircraft flights don’t continue after at unsociable hours e.g. late 11 pm and before 7 am in night and early morning. the morning as it may cause 29% 211 responses were sleep disturbance.” received, of these: Noise would have a negative 13 “As one of the people who impact as this is a quiet, have chosen to live in the Positive rural area with low levels peace of the countryside Neutral of background noise. I am very unhappy that this choice is being 47% Negative compromised.” 24% Noise disruption from 3 “Where I live has in recent landing aircraft. times been subject to much more frequent air traffic and lower flying traffic in towards the airport.”

The top themes identified were: 1 Noise concerns 2 More information requested/Miscellaneous negative comments (joint 2nd place) 3 Proposed alternative flight path

Page 48 Page 49 08 Responses by area – East Lothian

More information requested:

Additional information 12 “I am requesting more in requested on the specific depth details of how this flight paths proposed e.g. will affect me and the altitudes, the impact of the intended flight details of flight paths on their area. are these flights going to be taking off over my house.”

Requests for consultation 8 books.

Miscellaneous negative comments

Surface access to the 7 “I’m all for expansion my airport is poor, growth only concern is the access would add further traffic road. The continued growth congestion. is great but the one small road is already insufficient.”

Proposed alternative 27 flight paths

Alternative flight paths 15 “I would like to see the over water suggested. planes diverted further out from over the sea and then when at height coming in over the land.”

Page 50 Page 51 08 Responses by area –

Top themes Number of Illustrative mentions quote PERTH AND KINROSS Noise concerns

General concerns that there 11 “My wife and I do not wish would be an increase that our peace and in noise disturbance. tranquillity be interrupted by any noise or air 10% interruption caused by any aircraft flying overhead.”

Low background and 9 “We live in a very rural 78 responses were ambient noise in a rural peaceful environment and received, of these: setting so noise would I would prefer it to remain have a greater impact. that way.”

31% Were positive The effect of noise on 8 “Increased pollution from air Were neutral natural areas. traffic would be destructive Were negative in one of the few pockets 59% of peace easily accessible to people living in Central Scotland.”

The top themes identified were: 1 Noise concerns 2 Local impact issues 3 Local pollution and environmental issues

Page 52 Page 53 08 Responses by area – Perth and Kinross

Local impact issues

Concerns around bird 29 “Loch Leven is a nature sanctuaries. sanctuary for thousands of migrating birds.”

Concerns around the impact 14 “The Scottish Gliding Centre. on Gliding Centre or air This is based at Portmoak sports in the area. on the shores of Loch Leven and is the largest gliding club in Scotland providing year round flying to members and visitors.”

Local pollution and environmental issues

Impact on wildlife, 14 “One of the proposed flight particularly around paths goes over Loch Leven the Loch Leven area. and the RSPB nature reserve. The area is home to dozens of species of birds and other wildlife. It’s a haven for migrating birds.”

Page 54 Page 55 08 Responses by area – Scottish Borders

Top themes Number of Illustrative mentions quote SCOTTISH BORDERS Noise concerns

Noise would have a 13 “The south of the Pentland negative impact as this is Hills range is a quiet and a quiet, rural area with low peaceful space and I levels of background noise. believe increased air traffic overhead would significantly impact on 16% the public enjoyment of the area.” 62 responses were received, of these: General negative impacts 8 “We don’t want additional 21% and disturbance caused aircraft noise polluting Were positive by aircraft noise. our area.” Were neutral Night noise and disturbance 5 “Of most concern at this to sleep caused by aircraft moment would be flights 63% Were negative at unsociable hours. during the night.” Increased noise due 3 “Incoming flights would to aircraft flying at low be well on the way to altitudes. descending in preparation for landing at the airport and so will be very low in the sky.”

The top themes identified were: 1 Noise concerns 2 Local pollution and environmental issues/More information requested (joint 2nd place) 3 Proposed alternative flight path, Negative about consultation process (joint 3rd place)

Page 56 Page 57 08 Responses by area – Scottish Borders

Local pollution and environment issues

Concerns over increased 4 “The increased air traffic, greenhouse gas emissions. greenhouse gas emissions, noise pollution over a rural area just seems wrong.”

Flight paths would have 2 “I consider there would be a damaging impact on irreparable damage caused the local environment. to the Pentland Hills environment and Regional Park status.”

More information requested

Additional information 8 “There is no information on requested on the specific the vertical profiles of the flight paths proposed. proposed flight paths.”

Proposed alternative flight path

Alternative flight paths 8 “Why do planes have to suggested avoiding towns fly direct over West Linton and more populated areas. when there is plenty of open air space either side of the village.”

Alternative flight paths 4 “Could the new path be over water suggested. moved nearer the water of the Forth.”

Negative consultation process

More information on 6 “It’s pretty difficult to proposed changes and understand exactly detailed flight paths what you’re asking should be provided. us to comment on.”

Information was difficult 2 “Think you have missed a to understand, could be trick with your approach made clearer. and could have made this a lot simpler and easy to understand.”

Page 58 Page 59 08 Responses by area – (North and South)

Top themes Number of Illustrative mentions quote LANARKSHIRE (NORTH AND SOUTH) Noise concerns

General concerns around 6 “This can not happen the effects of increased it will cause to much noise pollution. noise pollution.”

Concerns around flights 4 “Is there likely to be an at unsociable hours e.g. increase in the number of early morning and at night. daily flights over Biggar 22% surrounding area, an 18 responses were increase in the number received, of these: of night time flights (23.30hrs until 06.00hrs."

Were positive Local pollution and 11% Were neutral environment issues 67% Were negative General concerns around 2 “This is a terrible idea. We the effects of increased need less pollution not more. pollution. Flying produces horrendous amounts of pollution and you are subjecting Scotland to huge amounts already.”

The top themes identified were: 1 Noise concerns 2 Local pollution and environmental issues 3 Positive impact on the economy and tourism, Climate change and carbon, Local impact issues, More information requested, Flight efficiency, Flight planning, Proposed alternative flight path, Miscellaneous negative comments (all joint 3rd place)

Page 60 Page 61 08 Responses by area

RESPONDENTS WHO DID NOT GIVE LOCATION REGIONS WHERE TEN OR FEWER RESPONSES WERE RECEIVED

6 responses were 28% 29 responses were 33% received, of these: received, of these: 48% Were positive Were positive 67% Were neutral Were neutral Were negative Were negative 24%

The top themes identified were: The top themes identified were: 1 Noise concerns, Consultation process and related issues 1 Flight planning concerns (joint 1st place) 2 Noise, concerns around increased noise 2 Local pollution and environmental issues, Operational 3 Consultation process and related issues, local impact and aircraft issues – other, Proposed alternative issues, out of scope comments and proposed alternative flight path, Miscellaneous negative comment flight paths

Page 62 Page 63 08

Top issues Number Areas with the Illustrative Overall data analysis raised raising highest quote this issue number of mentions of Noise (3370 responses) this issue “There are more flights Top issues Number Areas with the Illustrative flying over the Village late raised raising highest quote into the evening, after this issue number of 11.00pm and some in mentions of the middle of the night this issue between 1.00 am and 2.00am. We are woken Concerns over the 1830 West Lothian “I am supportive of up at very unsociable general impacts that continual review of flight hours with very early Edinburgh increase noise routes and all operational flights arriving or departing between caused by aircraft Fife matters within the airport operations and over however a review of flight 5.00a.m and 6.30am." flights may have. routes probably only “The operational hours makes sense in connection of the airport should be with other factors such reduced to ensure there as the safety and is no flying in unsociable environmental record hours.” of the airlines you are “Noise is normally an allowing the land, the acceptable background aircraft efficiency and noise during the day noise and operational but either due to lower procedures (e.g. when altitudes or greater landing gear is deployed). contrast against the I hope the consultation overnight quiet hours makes flying to and from it has become quite Edinburgh and easier disturbing and I wouldn't and safer experience.” wish this to get any worse.” Concern over flights 872 West Lothian “A Sunday night between at unsociable hours 8pm and midnight is Edinburgh Worries over the 260 West Lothian “Having suffered the e.g. late nights and especially bad. Quite TUTUR trial and the terrible increase of noise early mornings Fife why you have to use impact of the trial last summer when the sleep deprivation Livingston, one of the on communities, TUTUR flight path was Midlothian may have on health. most densely populated concerns that being trialled. I totally areas in West Lothian TUTUR will oppose the plans of the as a flight path is become permanent. airport to alter the fight beyond me.” paths over what have been previously peaceful and tranquil areas of countryside.”

Page 64 Page 65 08 Overall data analysis

Health Miscellaneous negative comments (878 responses) (1303 responses)

Top issues Number Areas with Illustrative Top issues Number Areas with Illustrative raised raising the highest quote raised raising the highest quote this number of this number of issue mentions of issue mentions of this issue this issue

General health 358 West Lothian “The health effects from Concerns about 689 West Lothian “I am aware of significant concerns. noise must be taken current operations changes in the eastern Edinburgh into account and the and noise flight arrivals activity proposals re-examined complaints about Fife (overhead) and am and revised. existing flights, therefore keen to belief that changes participate in this Concerns over the 200 “We have only just recently to flight paths have consultation.” impact on sleep moved into the area and already been patterns. very happy but concerned introduced. how the change to flight paths will have an affect General concerns 103 “I am alarmed having on the noise in the area. around the looked at the proposed We have a young baby introduction of flight paths, that the and second child on the new flight paths. envelope of all new way and unaware how proposed routes are noisy this will be and if expected to come past this will affect their and and impact my home life our sleep.” and personal well-being.”

The impact of noise 88 “Please consider and increased alternative routes operations on stress which avoids domestic and mental health. dwellings.”

Concerns around 27 “The impact on health breathing and can be wide ranging respiratory and particularly affect problems. those who suffer from respiratory illnesses.”

Page 66 Page 67 08 Overall data analysis

Local pollution and environment issues Proposed alternative flight paths (444 responses) (1198 responses)

Top issues Number Areas Illustrative Top issues Number Areas Illustrative raised raising that quote raised raising that quote this raised this raised issue this issue this issue issue

Concerns over 226 West “I am really angry about both the Aircraft should 384 Edinburgh “Please use noise preferential reduced air quality Lothian noise and the smell. I have, on overfly water to route when planes take off over Fife and general numerous times, smelt aviation avoid residential Cramond so they bank to the left Edinburgh pollution due fuel while walking my dog in the areas e.g. Firth of over the Forth to at least spare to increase Fife local area. I am worried about Forth, River Almond. Cramond some noise. Would in flights. the effect this has on the definitely prefer no night flights environment and my health. between 12pm and 6am. My area was a quite one before If realignment of runway for the planes and now we have incoming flights impossible, roaring planes overhead.” then higher descent path of aircraft might be beneficial” “I am FULLY AGAINST the proposed flight path over EH8. “We support the broad principle I lived by Gatwick for many that flights paths should be as years and the resultant dirt, far as possible over the Firth of for e.g. on clothes hanging on the Forth and not over surrounding line, the smell, they are all ‘tasted’ communities.” and ‘seen’. The pollution over my home, my garden… Suggested routes 188 Edinburgh “Would it not be better to move It’s not healthy.” to avoid overflying the airspace a little further to built up residential the west to avoid more of “Any jettison of fuel from incoming areas and towns. Edinburgh’s built up area.” flights over Aberdour will pollute the local environment.”

Page 68 Page 69 09

Next steps

Our Airspace Change Programme is a two year programme Airspace Change Programme timetable* that includes two public consultations. This report shows the response to the initial consultation. It shows the high level themes and issues in the council areas in Scotland. Due to Phase our privacy policy and protecting the data of those who responded, individual comments will not be publicly available 06/06/2016 14 weeks 19/09/2016 Initial consultation but will be submitted to the CAA as part of the Airspace Change Programme application process. Themes and issues Data analysis and raised in this consultation and set out in this report will be 19/09/2016 16 weeks 09/01/2017 used to inform proposed design options where possible. route development Data will be shared with experts in the fields of noise, January environment, community, equalities, operations and air traffic 12 weeks April 2017 Consultation 2 control to provide advice regarding the individual responses. 2017

Data analysis and These will form part of a matrix, combined with criteria April 2017 10 weeks June 2017 around population, community institutions such as education route refinement facilities and hospitals, emissions and track miles flown. Application Draft flight path options will be evaluated against this criteria July 2017 14 days July 2017 development and lodge with CAA and matrices to determine the proposed flight path options. CAA review of July 2017 17 weeks November 2017 We will then run a second public consultation on our proposed application routes. Information regarding the positioning of the proposed route options will be available as part of the second December NATS 4 months April 2018 consultation which will begin in January 2017. 2017 implementation

*This timetable is provisional and may be subject to change.

Page 70 Page 71 10

The Consultation Institute’s commentary

The Institute, founded in 2003, is a not-for-profit, best The QA process requires the Institute to sign off each of practice body dedicated to improving public and stakeholder six separate ‘interventions’, each of which places onerous consultation. Part of its work is to undertake a formal Quality requirements upon the consultor: Assurance of high-profile exercises where the integrity of the process is considered to be important. On this occasion, • The Institute signed off the Scope of the consultation – and in the light of public reactions to the TUTUR flight path noting that this was heavily prescribed by Guidelines from trial in 2015, Edinburgh Airport commissioned the Institute the CAA (themselves under review); to provide a Quality Assurance service in respect of the • The Institute examined the Project Plan in detail, and formal consultation planned for the summer of 2016. required improvements to it concerning Equalities Analysis, We appointed Quintin Oliver to act as Adviser to the Airport and clarification of the post-consultation timetable before and Rhion Jones LL.B to act as Assessor. In line with best it was signed off; practice, the Institute reviewed the actions and activities • Although much of the published Documentation, including undertaken by the Airport in preparation for the consultation. broadcast adverts, had been prepared before the Institute’s As a consequence, it recommended the establishment of involvement began, we were able to review most and an independent Stakeholder Reference Group, so that the approve it for ‘sign-off’; Airport’s conduct of the consultation be subject not just to the Institute’s QA process but to the opinions and views • On 12 August, we conducted a full Mid-Review of the of a forum of well-informed local stakeholders. The Institute consultation, and identified limitations to the data emerging assisted in organising such a Group and is pleased that Dame from the single-question format, and from the absence of Sue Bruce accepted the role of Chair. complete demographic information on consultees. We also required a more active programme of contacts with specific communities of interest, and steps to mitigate the over- reliance upon the online survey as a response mechanism. The Mid-Review was therefore given a conditional sign-off;

Page 72 Page 73 10 The Consultation Institute’s commentary

• In the week commencing 29 August, the Airport suffered The Institute takes into account the overall context of a public a failure of its website resulting in the loss of significant consultation. In this case, it recognises the high levels of public numbers (up to 200) of respondent data. The Institute had interest in any changes to flight paths, and the anxieties of to decide the extent to which this would compromise the some residents who worry about the impact upon them and consultation and its Quality Assurance. We held detailed their neighbours. We have been impressed by the Airport’s discussions with the consultor, and considered the range programme of dialogue with local communities, and its of actions taken in response to this failure, including the working relations with local Councillors, MSPs and business week’s extension to the consultation timetable. Uppermost leaders. The Institute requires the Airport to give ‘conscientious in our minds was the need to be sure that overall, those consideration’ to all respondent views and to ensure that they affected by the Airport’s future plans and other interested are taken into account in the forthcoming task of developing stakeholders would still have had a reasonable opportunity options for further consultation on specific routes; we are to express their views as part of the consultation. As this confident that this will occur. is a preliminary exercise, and that specific route options will be consulted upon in 2017, the Institute decided that, Having looked at all the available information, and noted notwithstanding this failure, it was possible to ‘sign off’ the views of the Stakeholder Reference Group, the Institute the Closing Date intervention on 23rd September 2016. is satisfied that, overall, the public consultation has been Edinburgh Airport has been advised that this failure will conducted in accordance with current GOOD PRACTICE, make it impossible to record the consultation as having and where aspects of the exercise fell short of the required been ‘best practice’, and detailed recommendations have standards, that Edinburgh Airport is fully aware of been made to reduce the risk of any similar recurrence; improvements it should seek to implement in the next phase of the Flight Paths change programme. • The Institute reviewed the draft report, sought the views of the Stakeholder Reference Group and signed off the final report on 22nd November 2016. Quintin Oliver – Adviser Rhion H Jones LL.B – Assessor 22nd November 2016

Page 74 Page 75 11

Appendices

Appendix 1: Statistics Our overall social media advertising campaign delivered the following stats: And the following engagement:

Reach: Shares: 256,639 248

Impressions: Comments: 1,305,113 695

Video views: Post Likes: 203,009 853

Website clicks: Post Love: Post Angry: 9,474 45 21

Page 76 Page 77 Notes Notes

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