Front Seat Belt Retractors
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August 2001 Dealer Service Instructions for: Safety Recall No. 978 -- Front Seat Belt Retractors Models 1999 (AB) Dodge Ram Van/Wagon NOTE: This recall applies only to the above vehicles built from December 18, 1998 through January 29, 1999 (MDH 1218XX through 0129XX). 1999 (AN) Dodge Dakota NOTE: This recall applies only to the above vehicles built from December 6, 1998 through January 15, 1999 (MDH 1206XX through 0115XX). 1999 (DN) Dodge Durango NOTE: This recall applies only to the above vehicles built from December 6, 1998 through January 18, 1999 (MDH 1206XX through 0118XX). 1999 (LH) Chrysler Concorde, LHS and 300M and Dodge Intrepid NOTE: This recall applies only to the above vehicles built from December 6, 1998 through January 19, 1999 (MDH 1206XX through 0119XX). 1999 (NS) Chrysler Town & Country, Dodge Caravan/Grand Caravan and Plymouth Voyager/Grand Voyager NOTE: This recall applies only to the above vehicles built from December 6, 1998 through January 19, 1999 (MDH 1206XX through 0119XX). 1999 (WJ) Jeep? Grand Cherokee NOTE: This recall applies only to the above vehicles built from December 6, 1998 through January 19, 1999 (MDH 1206XX through 0119XX). IMPORTANT: Some of the involved vehicles may be in dealer used vehicle inventory. Dealers should complete this recall service on these vehicles before retail delivery. Dealers should also perform this recall on vehicles in for service. Involved vehicles can be determined by using the DIAL VIP System. Subject One or both of the front seat belt retractor assemblies on about 150,000 of the above vehicles may not comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) 209. An improperly manufactured internal lever may not lock the seat belt retractor. This could allow increased risk of injury to a front seat occupant in certain accident conditions. Safety Recall No. 978 -- Front Seat Belt Retractors Page 2 Repair The front seat belt retractor assembly(s) must be replaced. Parts Information No parts will be distributed initially for this recall. Dealers should determine which Seat Belt Retractor package is required for each vehicle at the time appointments are scheduled to assure that the correct parts are available when the customer arrives. Each package contains a right and a left front seat belt retractor (except as noted). The retractor package for the vehicle to be serviced may be determined by: ? Using the part code in the third column of the VIN list along with the following table (involved dealers); ? Using the VIN and part number list electronically transmitted to DIAL System Function 53 (involved dealers); or ? Entering the VIN into the DIAL VIP System (sales code information) along with the following table (all dealers): Vehicle Interior Color Sales Code Part Part Model Code Number DN Agate or Mist Gray -AZ or -C3 1 CCB29781 Camel/Tan -K9 2 CCA29782 WJ Taupe -L5 3 CCA29783 Agate -AZ 4 CCB29784 Camel -K5 5 CCA29785 NS Mist Gray -C3 6 CCD29786 Camel -K5 7 CCA29787 Silverfern -JK 8 CCB29788 Taupe -L5 9 CCA29789 (Left side only) AN Agate or Mist Gray -AZ or -C3 10 CCB2978A (Left side only) LH Agate or Medium Quartz -AZ or -D5 11 CCC2978B Lt. Pearl Beige -FK 12 CCA2978C Camel/Tan -K9 13 CCA2978D AB Mist Gray -C3 14 CCA2978E w/ Hinged Door Camel/Tan -K9 15 CCA2978F AB Mist Gray -C3 16 CCA2978G w/ Sliding Door (Right side only) Camel/Tan -K9 17 CCA2978H (Right side only) Safety Recall No. 978 -- Front Seat Belt Retractors Page 3 Service Procedure for AB Vans/Wagons IMPORTANT: Ram Vans/Wagons equipped with a sliding door require right (passenger side) front seat belt retractor assembly replacement only. 1. Open the passenger side doors. 2. Using a small flat blade, pry the turning loop cover open. 3. Remove the turning loop attaching bolt and disconnect the turning loop from the height adjuster (Figure 1). 4. Remove the retractor/seat belt lower anchor bolt from the front seat riser (Figure 1). 5. Remove and discard the retractor assembly. 6. Install the new retractor assembly. 7. Install the retractor/seat belt anchor bolt. Tighten the bolt to 30 ft-lbs (41 N?m). Figure 1 8. Install the turning loop anchor bolt. Tighten the bolt to 30 ft-lbs (41 N?m). 9. Close the turning loop cover. 10. For vehicles equipped with dual hinged side doors, repeat Steps 1-9 for the driver’s side of the vehicle. Safety Recall No. 978 -- Front Seat Belt Retractors Page 4 Service Procedure for AN Trucks IMPORTANT: Dakota trucks require left (driver side) front seat belt retractor assembly replacement only. 1. Open the driver’s side door. 2. Remove the driver’s door sill plate. 3. For Club Cab trucks, remove the cab back trim panel. 4. Using a small flat blade, pry the front seat belt turning loop cover open. 5. Remove the front seat belt turning loop attaching bolt and disconnect the turning loop from the height adjuster (Figure 2). 6. For Club Cab trucks, pry the rear seat belt turning loop cover open using a small flat blade. 7. For Club Cab trucks, remove the rear seat belt turning loop attaching bolt and disconnect the turning loop from the height adjuster (Figure 2). TURNING LOOP 8. Remove the quarter (B-Pillar) trim ADJUSTER panel (Figure 2). TRIM PANEL 9. Remove the lower seat belt anchor bolt (Figure 2). CONNECTOR RETRACTOR 10. Remove the anchor bolt that attaches the retractor to the B-pillar (Figure 2). 11. Disconnect the retractor electrical connector (if equipped). BELT ANCHOR 12. Remove and discard the retractor Figure 2 – Club Cab Model Shown assembly. 13. Install the new retractor assembly. 14. Install the retractor anchor bolt (Figure 2). Tighten the bolt to 30 ft-lbs (41 N?m). 15. Connect the retractor electrical connector (if equipped). Safety Recall No. 978 -- Front Seat Belt Retractors Page 5 Service Procedure for AN Trucks (Continued) 16. Install the lower seat belt anchor bolt (Figure 2). Tighten the bolt to 30 ft-lbs (41 N?m). 17. Install the quarter (B-pillar) trim panel (Figure 2). 18. For Club Cab trucks, install the rear seat belt turning loop anchor bolt. Tighten the bolt to 30 ft-lbs (41 N?m). 19. Install the front seat belt turning loop anchor bolt. Tighten the bolt to 30 ft-lbs (41 N?m). 20. Close the turning loop cover(s). 21. For Club Cab trucks, install the cab back trim panel. 22. Install the door sill plate. Safety Recall No. 978 -- Front Seat Belt Retractors Page 6 Service Procedure for DN Vehicles 1. Open the driver’s door. 2. Using a small flat blade, pry the turning loop cover open. 3. Remove the turning loop attaching bolt and disconnect the turning loop from the height adjuster (Figure 3). 4. Remove the lower seat belt anchor bolt from the driver’s seat (Figure 3). 5. Remove the driver’s door sill plate. 6. Remove the upper B-Pillar trim panel (Figure 3). 7. Remove the lower B-Pillar trim panel (Figure 3). 8. Disconnect the retractor electrical connector. 9. Remove the anchor bolt that attaches the retractor to the B-pillar (Figure 3). Figure 3 10. Remove and discard the retractor assembly. 11. Remove the anti-rotation tab from the new retractor assembly and then install the new retractor assembly. 12. Install the retractor anchor bolt (Figure 3). Tighten the bolt to 30 ft-lbs (41 N?m). 13. Connect the retractor electrical connector. 14. Install the lower B-pillar trim panel (Figure 3). 15. Install the upper B-pillar trim panel (Figure 3). 16. Install the driver’s door sill plate. 17. Install the lower seat belt anchor bolt (Figure 3). Tighten the bolt to 17 ft-lbs (23 N?m). 18. Install the turning loop anchor bolt. Tighten the bolt to 30 ft-lbs (41 N?m). 19. Close the turning loop cover. 20. Repeat Steps 1-19 for the passenger side of the vehicle. Safety Recall No. 978 -- Front Seat Belt Retractors Page 7 Service Procedure for LH Vehicles 1. Using a small flat blade, pry the turning loop cover open. 2. Remove the turning loop attaching bolt and disconnect the turning loop from the height adjuster (Figure 4). 3. Remove the seat belt/retractor lower anchor bolt (Figure 4). 4. Remove the upper B-Pillar trim panel (Figure 4). 5. Remove the lower B-Pillar trim panel (Figure 4). 6. Remove and discard the retractor assembly (Figure 4). 7. Install the new retractor assembly. 8. Install the lower B-pillar trim panel (Figure 4). 9. Install the upper B-pillar trim panel (Figure 4). 10. Install the seat belt/retractor lower Figure 4 anchor bolt (Figure 4). Tighten the bolt to 30 ft-lbs (41 N?m). 11. Install the turning loop anchor bolt. Tighten the bolt to 30 ft-lbs (41 N?m). 12. Close the turning loop cover. 13. Repeat Steps 1-12 for the other side of the vehicle. Safety Recall No. 978 -- Front Seat Belt Retractors Page 8 Service Procedure for NS Minivans IMPORTANT: Town & Country minivans equipped with a taupe-colored leather interior require left (driver side) front seat belt retractor assembly replacement only. 1. Using a small flat blade, pry the turning loop cover open. 2. Remove the turning loop attaching bolt and disconnect the turning loop from the height adjuster (Figure 5). 3. Remove the upper B-Pillar trim panel (Figure 5). 4. Remove the seat belt floor anchor bolt (Figure 5). Figure 5 5. Remove the lower B-Pillar trim panel (Figure 5). (On three door models, remove the upper bolster from the left quarter trim panel, remove the five screws across the top and three screws at the front of the trim panel and then pull the front of the quarter trim panel back far enough to access the retractor assembly.) 6.