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Theme: Length: Service Industry Fundamentals 3 hours Topic: Target Audience: Numeracy CLB 4 - 5 Document Use Currency Lesson Objective(s)/Task(s): Students will compute and respond to questions from typical workplace documents Students will appraise questions regarding basic numeracy skills Students will acquire and demonstrate fluency with Canadian currency Students will read about, discuss, and apply basic dealings with cash purchases, sales, and refunds Students will respond to a quiz on currency names, values, and totals Learner Outcome(s): By the end of this lesson, students will be able to… Reading Follow instructions in about 6 steps in sequenced order (4) Get information from simply formatted charts and schedules (4) Understand moderately complex texts in practical and relevant work related situations (5) Understand main ideas and some details of a text 2 – 3 paragraphs in length (5) Resources and Materials: Word Document “Document Use Indicator” (12 pages) Word Document “Numeracy Indicator” (7 pages) Canadian Currency PowerPoint Activity Timing Possible Roadblocks & Solutions 1. Instructor greets students and goes over any 5 – 10 minutes questions or homework from the previous day

2. Document Use Indicator 1 hour 15 minutes There may be a Instructor explains that today’s class will focus significant amount of on reading charts, word problems, documents and new vocabulary in this currency exercises which aid in workplace document. Instructor competency should choose how much Instructor hands out Document Use Indicator to go over as questions and arranges class into pairs or small groups. come up in pairs and how Groups go through the document together, not much to go over with the only answering the questions but also highlighting entire class, balancing the unknown words or concepts, discussing them, and time with the amount of asking the instructor to aid in comprehension as work to get through necessary. today. Instructor facilitates class wide take up of answers and responds to any lingering questions

15 minute break

Communicative Workplace English

3. Numeracy Indicator 30 minutes Instructor hands out Numeracy Indicator and arranges class into pairs or small groups. Process for going through the Document Use Indicator is repeated for this Indicator

4. Canadian Currency PowerPoint 40 minutes Instructor uses the Canadian Currency PowerPoint to teach students the names and values of Canadian bills and and to introduce and practice giving change and dealing with cash payments without (rounding to the nearest 5). Includes and bill quizzes.

5. Instructor goes over homework 5 minutes

Homework Review concepts and terms studied this week Review all idioms learned so far from the Business Idioms Package

Notes:

Answers to Currency At Work 1) No. They have given you $20.55. They owe you $2.05 2) Yes. You owe them $.20 3) Yes. You can give their back to them as you owe them $1.00, because we no longer use pennies. Answers to The 1) $1.90 2) $7.50 3)$27.50 4) $3.45 5) $1.15 6) $33.45 Answers to Quick Quiz 1) 2) Penny 3) Loonie 4) 5) 6) Answers to What is the Total Value of this Cash? 1) $15.85 2) $42.15 3) $153.90 4) $75.75 5) $17.45

Communicative Workplace English

Written By: Laura Mitchell

Communicative Workplace English