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PRESS RELEASE

NOT FOR BROADCAST OR PUBLICATION BEFORE 00:01, FRIDAY 15 MAY 2015

NEW HI-TECH MOBILE BRANCH SERVICE TO BE PILOTED IN PERTH

Bank of is piloting a new hi-tech mobile branch service in Perth where customers will be able to use an on-board tablet to service their accounts. Launching 18 May 2015, the van will follow the existing route, with some small changes to stopping times.

The new mobile branch will use the satellite technology to provide a wi-fi connection, enabling customers to use the on-board tablet to access their internet banking*. For those customers not fully up to speed on digital banking or the internet, staff will be more than happy to introduce them to the online alternatives available for completing their banking.

The van also has a new eye-catching white exterior instead of the traditional all-blue, and the interior has been redesigned with a welcoming, open plan arrangement which incorporates a new area for meetings.

Bank of Scotland’s mobile branch service had modest beginnings in 1963 when two vans were introduced in Bathgate and Haddington. By the middle of 1964 a further four mobile banking units were in action. There was even a floating mobile banking service for a time, introduced for Kirkwall on board the m.v. Orcadia, one of the passenger and cargo boats which served the North Isles of Orkney.

More mobile units were introduced in Scotland throughout the 1960s and early 1970s. Today, Bank of Scotland operates a fleet of seven vehicles covering the Lerwick, Gairloch, Portree, Oban, Brodick, Perth and areas.

Robin Bulloch, Managing Director at Bank of Scotland Community Bank said, “We are delighted to be piloting new satellite technology in this van on our Perth route. This is a key part of our strategy to be the best bank for customers and make it easy for them to do business with Bank of Scotland. Our mobile branches provide a vital service in remote areas where it's harder for customers to get to their branch and we are always looking at ways we can provide them with a better banking experience.”

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Notes…/

Bank of Scotland plc is registered in Scotland no. SC327000. Registered office: The Mound, EH1 1YZ. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority.

Notes to editor

Revised opening hours:

Day & Time Name of Stop Location

Monday 10:00 - 11:00 Blair Village Hall Car Park 11:40 - 11:50 Visitor Centre Car Park 12:25 - 12:55 Main Street 13:05 - 13:35 Stanley Main Street 13:40 - 13:50 Marshall Place 14:00 - 14:10 Primary School 14:20 - 14:30 Perth College College Car Park

Tuesday 09:20 - 09:50 Dunbarney Primary School 09:55 - 10:15 Earnbank Earnbank 10:35 - 10:40 Scone Palace Car Park 11:00 - 11:10 Perth College College Car Park 11:25 - 11:35 Methven School School Car Park 11:40 - 12:10 Methven Methven Arms Hotel 12:50 - 13:15 Glenalmond College School Car Park 14:00 - 15:00 Errol Near Village Square

Wednesday 09:35 - 10:05 Abernethy Village Square 10:20 - 10:50 Glenfarg hotel 11:10 - 12:10 Auchtermuchty Burnside 13:15 - 14:15 Lochore Health Centre

Thursday 09:20 - 09:30 Car Park 09:35 - 09:40 Earnvale Tractors Car Park 09:45 - 09:55 The Grange Car Park 10:10 - 10:20 Guildtown Main Street 10:35 - 11:05 Spittalfield The Green 11:15 - 11:30 Car Park at Wilks Garage 11:35 - 11:40 Murthly School School Car Park 11:50 - 12:05 Tayside Hotel Stanley Hotel 12:50 - 13:20 Stanley Main Street 13:35 - 14:05 Bankfoot Main Street 14:20 - 14:40 Perth College College Car Park

Friday 10:00 - 10:45 Village Hall Car Park 11:25 - 11:35 Perthshire Visitor Centre Car Park 12:35 - 12:45 Primary School 12:50 - 12:55 Primary School School Car Park 13:05 - 13:35 Main Square 13:50 - 14:20 Blackford Main Street 14:40 - 14:50 Perth College College Car Park

* Not all stops will be able to use the tablet due to the time it takes for the satellite to connect (Stop of 30mins or more required)

For further information: Name: Zoe Redhead, Bank of Scotland Press Office Tel: 0131 655 5405 Email: [email protected] Web: www.lloydsbankinggroup.com/media.asp 2