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Helping the UK to Weather the Storms STAGECOACH Group Waded in to Help Storm-Hit Communities in the South-West of England Following the Wettest Winter in 250 Years

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Helping the UK to Weather the Storms STAGECOACH Group Waded in to Help Storm-Hit Communities in the South-West of England Following the Wettest Winter in 250 Years The newsletter of Stagecoach Group Issue 102 | March 2014 ON STAGE INSIDE Gearing up for Gleneagles page 2 | Jim’s a superhero page 7 Helping the UK to weather the storms STAGECOACH Group waded in to help storm-hit communities in the south-west of England following the wettest winter in 250 years. A new integrated coach-rail service discounted fares on key routes in now provides a seamless link Devon. between London and the West “Daily life is a real struggle for Country using a combination of families in the areas worst hit by the South West Trains rail services and severe weather,” said Martin Griffiths, megabus.com coaches. Stagecoach Group Chief Executive. This has added significant extra “We appreciate that transport is public transport capacity to keep absolutely vital. The priority is for communities in Devon and Cornwall everyone across the public transport connected while one of the main sector to pull together to keep Britain railway lines is closed following the moving and make sure communities Work to repair one of the largest storm-triggered landslips at Botley. collapse of the sea wall and damage remain open for business.” to the track at Dawlish. Stagecoach, which operates around while rail services remain disrupted. a day to repair the track damage Stagecoach also increased capacity 330 buses across the south-west of Employees at the South West Trains- and all Alliance staff – including on its megabus.com services to England, has also extended the travel Network Rail Alliance have worked those in the control room, customer Cornwall by 50% from around 400 zones covered by its multi-journey tirelessly to deal with the impact of information, commercial, stakeholder seats a day to nearly 600. tickets to include areas affected by rail the storms which caused hundreds of and timetable planning teams – The moves followed a package of disruption and is accepting First Great trees to fall across the network and have worked non-stop to minimise measures on Stagecoach’s local bus Western rail tickets on its bus journeys triggered flooding and landslips. disruption and make sure customers network in the south-west to deliver between Dawlish and Teignmouth Engineers have worked 24 hours have the latest information. Record-breaking business boost for British industry A RECORD-BREAKING Stagecoach investment of more than £100 million has brought a major boost for British manufacturing. The Group placed orders for almost 570 vehicles for the financial year 2014-15, benefiting communities across England, Scotland and Wales. A £65 million investment in new carriages will benefit thousands of peak-time passengers. The investment in new, greener vehicles also includes a £21million fleet of hybrid electric buses for London and new coaches for the company's expanding megabus.com budget More room for commuters travel service in the UK and Europe. NEW train carriages are adding extra capacity to South West Trains’ services. This is the largest set of orders ever placed by Stagecoach and A total of 108 of the new carriages will be introduced over the next 12 months, with the first is also understood to be the biggest placed by any bus operator 10-car train rolled out to the London Waterloo to Windsor line from mid March. in Britain. The £65 million investment will add more capacity for an extra 23,000 peak-time passengers It takes Stagecoach Group's total orders of new buses and every day. coaches for its regional bus operations in the UK to around £545 Christian Roth, Fleet Director for the South West Trains-Network Rail Alliance, said: “These million in last seven years. carriages will provide significant improvements for passengers on some of our busiest services. The Group has also ordered more than £100 million worth of “We will be able to lengthen many peak trains from eight carriages to ten, providing extra space new vehicles for its London bus operations since buying the for our commuters.” business in 2010. Did you know? Stagecoach North East has launched its official Twitter account at @stagecoachNE ON STAGE Eddie’s still smiling after 53 years What a PASSENGERS and staff at East Midlands Trains have said goodbye to one of Leicester station’s best-known Laugh! faces. A bus driver in Australia posted Edmond Isaac MBE (75) has hung up his whistle and on Facebook this conversation that he baton and retired after 53 years of service. overheard while driving his bus. Known as Eddie to friends and colleagues, he first Child: “Mum, is that police car coming for us?” retired when he was 65 but wasn’t ready to give up Mother: “No, why?” the job he loved at Leicester station. Ten years on, he Child: “Because you told the bus driver I’m has now decided to take a well-earned break. three and I’m really four!” Eddie joined the railway in 1961 in London dealing If you have seen or heard something funny – online, with parcels before transferring to London Road in in the papers, on social media or just while out and Leicester shortly afterwards. He was responsible about – send your contributions for the ‘What a for the on and off loading and sorting of parcels at Edmond Isaac MBE never missed a day’s service at Leicester Station. Laugh’ section in the next edition to lindsay.reid@ Leicester until the early 1980s when he was promoted stagecoachgroup.com to Leading Railman and has dealt with assisting “I'm proud to say I've never missed a day's service in passengers and dispatching trains ever since. the 45 years I've worked on the station. It's my second Eddie said: “One thing I love about Leicester is the home and my customers make me so happy. n Festival of fun people. I've been here for over 60 years and the only “I've never had a bad day in Leicester, which is why I time I've ever left the city was to collect my MBE from believe 'happiness within' is the secret to good health. EAST Midlands Trains sponsored Dave’s Leicester the Queen. Keep happy, keep smiling.” Comedy Festival for the second year running, and a special ‘First Class’ performance took place at the train station for the first time ever. Also as part of the festival, a photography exhibition In the driving seat for Ryder Cup was on display at the front of the station and a range STAGECOACH is teeing up for Gleneagles after being However, vehicles will also be provided by of station announcements were made by famous appointed transport operator for the 2014 Ryder Cup Stagecoach’s regional bus companies across the UK. comedian Hardeep Singh Kohli. in September. Robert Montgomery, Managing Director of The company will provide a fleet of 150 double- Stagecoach UK Bus, described the Ryder Cup role as n Fresh investment in decker buses to and from Ryder Cup Park and Ride ‘a great honour’. sites at Perth, Stirling and Kinross during the week He continued: “Stagecoach has wide-ranging tram network of the event. experience of providing transport services for major “It is a huge operation to transport in the sporting events including the 2012 London WORK to renew Sheffield’s tram network region of 45,000 people to and from the Olympics, the 2010 Ryder cup in Wales, through a major programme of essential rail golf course every day during the week the British Grand Prix at Silverstone replacement works is set to resume. of The 2014 Ryder Cup,” said Richard over a number of years and many Network owner South Yorkshire Passenger Hills, Europe’s Ryder Cup Director. more. Transport Executive (SYPTE) and tram operator “We are delighted that Stagecoach, “We will be calling on the significant Stagecoach Supertram are funding the project, a company with its roots firmly in resources of our regional companies with the majority of work being undertaken Scotland, will facilitate these transfers within our UK Bus division to help during the next four years at an estimated and ensure the smooth arrival and ensure the success of the operation and capital cost of £32 million. departure of the spectators at Gleneagles.” we look forward to enhancing the experience The first stage of the project was completed The majority of the operation will be managed for the spectators who play such an important in 2013 and saw almost 5,000 metres of rail by Stagecoach East Scotland, based in Kirkcaldy. role in the event.” replaced between Spring Lane and Park Grange Croft tram stops. The next stage of the works will see VolkerRail continue to replace worn Terry goes the extra mile out sections of tram track across the whole of the Sheffield Supertram network. The work is A POPULAR North East bus driver has earned a Service to the expected to continue until September. Community Award following commendations from members of the Supertram Managing Director Margaret Kay public in Newcastle. said: “During the works over the next few Terry Rooke has worked at the city’s Walkergate depot for 36 years and months, the majority of our services across many passengers have written letters praising his polite and positive the network will run as normal, however some manner. sections of the system will be affected, with As a result, Stagecoach North East has awarded Terry the prestigious buses replacing trams at times. Service to the Community Award, which recognises those who go ‘above “This will cause short-term disruption for some and beyond’ in their role. customers but we will be doing everything we “Terry is an asset to the team, and an inspiration to all of our drivers,” can to minimise the impact of the works on our said David Wakefield, Walkergate depot Operations Manager.
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