The Transformers

#MAVtech Current @ 7 September 2017

ALL NEW EVENT

The The TransformersTransformers An unmissable three-daythree-day event event that that explores explores how culturethe role and of technology local government are enabling in a digital the transformation world of local government around the world.

INTERNATIONALINTERNATIONAL LG CONFERENCE CONFERENCE 19-2118-21 MARCH MARCH 2018 @ 2018 THE PIER@ KARDINIA GEELONG, PARK, ON THE GEELONG WATERFRONT Event Overview: International special event

The digital transformation of local government promises to: • Improve customer experience and the perception of local government • Reduce costs and increase business value for each council • Enable specialist skills, research and resources to be shared • Reduce duplication and increase efficiency • Streamline interaction and increase influence with other levels of government • Increase strategic procurement capacity and purchasing power of the sector. In 2018, the digital maturity gap between councils is growing rapidly, with many municipalities already investing millions in digital transformation strategies and initiatives, while others have barely begun.

"The Transformers: The role of local government in a digital world", will be held in Geelong, Victoria from 18-21 March 2018. Expert speakers from around the world will discuss current technology trends, the digital maturity of councils, their challenges, the requirements of their communities and how to meet them.

We are expecting an audience of 300+ local government stakeholders from across Australia and around the world. Our guests include senior representatives from the local government ICT associations of New Zealand (ALGIM), the USA (GMIS), the UK (SOCITM), Canada (MISA), Belgium (V-ICT-OR), the Netherlands (VIAG) and Sweden (KommITS). Our colleagues from interstate to join us in representing Australia at this special event. The event comprises an outstanding two-day plenary program, an extensive trade exhibition, an official welcome reception, the formal Awards for Excellence Dinner, walking tours of Deakin University’s Innovation Centre and the City of Greater Geelong’s Federal Mills Innovation Precinct and Smart City initiatives, plus a range of intensive master classes run by expert providers including Deloitte, Pitney Bowes, Telstra, Microsoft, Perfekt and more. Keynote speakers include Thomas Frey (Google’s top rated futurist speaker), Larry Irving (one of the world’s leading thinkers on technology for social good), Peter Auhl (CIO of the Year 2017 - Australian Executive Awards and Associate Director, Information Management and CIO at City of Adelaide), Lynn Warneke (Deputy Chief Digital Officer and Executive Director Channels & Platforms, Deakin University), Sam Hannah-Rankin (Director Public Sector Innovation, Department of Premier and Cabinet, Victorian Government), Colin Fairweather (CIO at City of Melbourne), Claudia Lajeunesse (Head of Digital iD™, Australia Post), Martin Ferguson (Director of Policy & Research at Socitm, UK), Eddy Van Der Stock (President - Linked Organisation of Local ICT Authorities, Belgium), Kelly Grigsby (CEO City of Wyndham), Gus Balbontin (Former CIO of Lonely Planet), Susan Sly (Director of Lueur Pty Ltd, National iAwards CIO of the Year 2013), Scott Thomson (Customer Solutions & Innovation, Google Cloud APAC, Google), Sandy Burgoyne (Researcher in the field of smart and sustainable cities) and Harry Turnbull (CIO at City of Windsor, Ontario, Canada), as well as speakers from rural and regional councils. Other invited guests include: State and Federal Ministers, Geelong region elected officials, council CEOs and business leaders, Deakin University leaders, Geelong region innovation leaders, Municipal Association of Victoria President, Board members and CEO, senior representatives from local government ICT associations from interstate and around the world. The conference program is relevant to anyone interested in transforming local government, digital equity, improving business efficiency, the impacts of emerging technology and improving services for citizens. It includes local and global case studies and presentations relevant to rural, regional and metropolitan councils and caters for all levels of digital maturity. This event is designed to engage, inform and inspire. For local government, by local government. 2 Program on a page (Full registration package inclusions) Sunday, 18 March 2018 6pm - 9pm Welcome Reception @ Novatel Geelong, 10-14 Eastern Beach, Geelong. Welcome to country. Welcome to Victoria. Welcome to Geelong. VIP speakers, dignitaries and international guests. The Hon. Marlene Kairouz MP (Minister for Local Government) Invited. Cr Bruce Harwood (Mayor, City of Greater Geelong). Mary Lalios (MAV President) . David Bartlett (Conference Chair & former Tasmanian Premier) & Lisa Bennetto (Executive Officer, MAV Technology). Monday, 19 March 2018 9am - 5.30pm Plenary sessions and Trade Exhibition @ GMHBA Stadium, Kardinia Park, Geelong - David Bartlett (Conference Chair & former Tasmanian Premier) - The Hon. Malcolm Turnbull MP (Prime Minister) Invited - Thomas Frey (Senior futurist, the DaVinci Institute) (US) - Larry Irving (President & CEO, The Irving Group) (US) - Sam Hannah-Rankin (Director Public Sector Innovation, Department of Premier and Cabinet, Victorian Government) - Peter Auhl (Associate Director Information Management and CIO, City of Adelaide / 2017 Australian CIO of the Year) - Susan Sly (Digital leadership mentor, advisor and National iAwards CIO of the Year 2013) Monday afternoon - VIP Lunch and CEO Digital Collaboration & Leadership Workshop (by invitation only), or plenary session: - Lynn Warneke (Deputy Chief Digital Officer and Executive Director Channels & Platforms, Deakin University) - Colin Fairweather (Chief Information Officer, City of Melbourne) - Matthew Szymczak (Acting Manager Digital, Information and Technology at City of Greater Geelong) & Kathy Reid (Director of Developer Relations at Mycroft AI & President, Linux Australia) - Lou Boyle (Innovation Director, Local Government Association Queensland) - Sally Curtain (Strategic Director - Customer Focus and Innovation) & Chris O’Connor (Manager Digital and Data) City of Casey - Kelly Grigsby (CEO, Wyndham City Council) - Marg O’Rourke (Mayor, City of Greater Bendigo) & Leah Sertori (Executive Officer, Community Leadership Loddon Murray) Monday evening - International Awards for Excellence Dinner @ The Pier Geelong (Formal) Tuesday, 20 March 2018 9am - 5.30pm Plenary sessions and Trade Exhibition @ GMHBA Stadium, Kardinia Park, Geelong - David Bartlett (Conference Chair, Former Premier of Tasmania) - The Hon. Philip Dalidakis MLC (Minister for Innovation & the Digital Economy) Invited - MAVHACK2 team presentations - Andrew Wildblood (Executive Director, Telstra Enterprise) - Harry Turnbull (CIO, Windsor, Ontario, Canada) - Martin Ferguson (Director of Policy & Research at Socitm, UK) - Claudia Lajeurnesse (Head of Digital ID, Australia Post) - Gus Balbontin (former Executive Director and CIO, Lonely Planet) - Russell Bennett (Manager Business Systems, Southern Grampians Shire Council) - Sharon Jankowiak (Business Systems Coordinator, East Gippsland Shire Council) - Amanda Finnis (Manager Information & Systems, Coliban Water) - Sandy Burgoyne (Smart Cities researcher and educator) - Jeff Portwain (Chief Operating Officer, Gruntifly / GIS People) & Jodie Rugless (Innovation & Technology, Whitsundays Regional Council) - Scott Thomson (Customer Solutions & Innovation, Google Cloud APAC, Google) - Local Government around the world: - Eddy Van Der Stock (Belgium) - Mike Manson (NZ) - Christian Bonfré (Sweden) - Geoff Hogan (Canada) - Frank Kerkhoven (The Netherlands) - Clark Rainer (US) - Geoff Connell (UK) - Lisa Bennetto (Vic/Aus) Tuesday evening - Networking evening @ Little Creatures Brewery, featuring Tripod (Casual) Wednesday, 21 March 2018 9.30am - 4pm Walking Tour or Master Class (morning and afternoon sessions) - The clever walking tour: Deakin University’s Innovation Centre & Federal Mills Innovation Precinct - The creative walking tour: City of Greater Geelong's Smart City and creative culture initiatives enabled by technology - Master Classes on a range of topics (to be announced in February 2018) - BBQ Lunch @ Steampacket Gardens prepared by the Novotel Geelong 3 * Program is subject to change Event Partners:

PRINCIPAL SPONSOR AWARDS FOR EXCELLENCE SPONSOR

WELCOME RECEPTION SPONSOR COFFEE SPONSOR LITTLE CREATURES SPONSOR

LUNCH SPONSOR MORNING TEA SPONSOR AFTERNOON TEA SPONSOR APP SPONSOR

MASTERCLASS SPONSOR MASTERCLASS SPONSOR MASTERCLASS SPONSOR MASTERCLASS SPONSOR

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Thanks to Predikkta for developing We gratefully acknowledge the support of the our conference app. We think it’s neat. 2018 MAV Technology International Conference 4 app.link sponsors. We couldn't do it without you. Sunday night: Conference app: mavt.mobi/ Welcome Reception & Event Launch @ Novotel Geelong Welcome to country. Welcome to Victoria. Welcome to Geelong.

This is the perfect time to be in Geelong. The weather is great, the company is better and the context is perfect for an international conference to discuss the role of local government in a digital world. Our Sunday evening Welcome Reception will include dignitaries from the Geelong region, the state of Victoria and guests from around the world, including our keynote speakers. The locally sourced finger food and drinks will be sensational, as will the networking opportunities. We hope you are able to join us to kick off this international event in style!

Sunday, 18 March 2018 Welcome Reception brought to you by the City of Greater Geelong

6.00pm Drinks & finger food 6.30pm David Bartlett, Conference Chair - Welcome, introduction & acknowledgements 6.45pm Welcome to Country 7.00pm The Hon. Marlene Kairouz MP, Minister for Local Government [invited] - Welcome to Victoria Novotel 7.15pm Cr Bruce Harwood, Mayor, City of Greater Geelong - Welcome to Clever and Creative Geelong Geelong 7.30pm Cr Mary Lalios, President, Municipal Association of Victoria- Innovation in local government 7.40pm David Bartlett & Lisa Bennetto - Event overview 8.00pm Drinks & finger food 9.00pm CLOSE

5 Monday, 19 March 2018

Plenary Program & Trade Exhibition brought to you by Telstra

8.30am Registration & Trade Exhibition 9.00am Welcome & introduction Cr Mary Lalios, President, MAV Opening remarks David Bartlett, Conference Chair and former Premier of Tasmania Ministerial address The Hon. Malcolm Turnbull MP [INVITED] Prime Minister, Australian Government 9.25am (60 mins) How emerging technologies are changing the world What are the odds that the job you’ll be doing 10 years from now doesn’t exist today? Turns out the odds are pretty high. Thomas will take us on a fascinating journey into the industries of tomorrow and the jobs they’ll create along the way. Thomas Frey, Executive Director and Senior Futurist at the DaVinci Institute, and currently Google's top rated futurist speaker (USA)

10.15am (30 mins) Digital divide in local communities In the face of rapid and massive changes in the jobs of the future, how can we ensure that people are not left behind? What is the role of local government in preparing their communities for work in the digital world and providing equitable access for all? Larry Irving, President and CEO of the Irving Group. Former Vice President of Global Govt Affairs for Hewlett-Packard, and adviser to President Clinton (USA)

11.00am Morning Tea & Trade Exhibition – Brought to you by Wideband Networks 11.40am (20 mins) Innovation in Victoria The Victorian Government’s Public Sector Innovation Branch has identified actions to put innovation in motion. Each action is an experiment to trial new cross-government structures and opportunities to share, learn, connect and collaborate. Sam Hannah-Rankin, Director Public Sector Innovation, Department of Premier and Cabinet, Victorian Government

12.00pm (40 mins) Putting Adelaide on a global stage Learn how the harnessing of technology and information is allowing the City of Adelaide to compete internationally, as well as make businesses rethink the way they operate and deliver key initiatives – more effectively solving problems big and small. Peter Auhl, Associate Director – Information Management & CIO, City of Adelaide and 2017 CIO of the Year - Australian Executive Awards

12.40pm Go it alone with tech or share the load? (20 mins) There is a perception that government organisations don’t want to work together to improve services, particularly when it comes to putting IT solutions in to deliver them. The reality is that it’s not easy, but the will to collaborate is frequently there and when the mechanisms are in place it can be highly effective. Susan Sly, Digital leadership mentor, advisor and National iAwards CIO of the Year 2013 6 1.00pm Lunch & Trade Exhibition – Brought to you by Interleave Australia Invitation only events: 1pm - 2pm: The VIP lunch will be held in the Captains Room @ GMHBA Stadium 2pm - 4.30pm: Facilitated by Susan Sly, the CEO Digital Collaboration & Leadership Workshop, Captains Room @ GMHBA Stadium

Afternoon Plenary Program & Trade Exhibition brought to you by Telstra

Trade Exhibition & Lunch 2.10pm The new frontier of citizen service and engagement (20 mins) While technology plays a critical role in today’s customer-centric digitisation efforts, there’s a lot of potential to unlock yet in emergent technologies. Our future will be shaped by Artificial Intelligence. Deakin is already taking first steps in leveraging AI and conversational interfaces to deliver hyper-personalised engaging customer experiences, at massive scale. Lynn Warneke, Deputy CDO and Exec Director Channels & Platforms, Deakin University 2.30pm Digitally transforming the City of Melbourne (20 mins) With a focus on human centred design, agile and architecture, the City of Melbourne Technical Services group have built a digital services platform (DSP) underpinned by data and APIs that largely ignores the old operating model and technologies, while simultaneously deploying generic local government ‘micro-services’. Colin Fairweather, CIO, City of Melbourne 2.50pm Creating a clever, creative community (30 mins) From open data hacks to Smart City initiatives and now a City Deal, the City of Greater Geelong shares its amazing story of transformation. Matthew Szymczak, Acting Manager Digital, Information and Technology at City of Greater Geelong & Kathy Reid, Director of Developer Relations at Mycroft AI & President, Linux Australia 3.20pm (20 mins) LG Sherlock - collaborative data management Over the next 2 financial years, LGAQ will invest $4.3m - $6m in “LGSherlock” – a data management platform they are developing in partnership with Accenture and Amazon. Lou Boyle, Director Innovation, Local Government Association Queensland

3.40pm Afternoon Tea & Trade Exhibition – Brought to you by Olikka 4.30pm Smart Cities in the suburbs (20 mins) The City of Casey serves the largest population of any council in Victoria. Learn how activity based working, customer focus and digital initiatives are transforming both the council and the community. Sally Curtain, Strategic Director - Customer Focus & Innovation & Chris O'Connor, Manager Digital and Data, City of Casey 4.50pm (20 mins) Leadership for digital transformation One of the fastest growing municipalities in the country, the City of Wyndham is tackling population growth, cultural challenges and community engagement head on. Kelly Grigsby, Chief Executive Officer, Wyndham City Council

5.10pm (20 mins) Community partnerships for Smart City outcomes Learn how the City of Greater Bendigo is working with community and business partners to deliver Smart City outcomes for citizens. Cr Marg O'Rourke, Mayor, City of Greater Bendigo & Leah Sertori, EO, Community Leadership Loddon Murray 7 5.30pm Day one plenary & Expo closes (see evening program next page) * Program is subject to change Tuesday, 20 March 2018

Morning Plenary Program & Trade Exhibition brought to you by Telstra

8.30am Registration & Trade Exhibition 9.00am (20 mins) Opening remarks David Bartlett, Conference Chair and former Premier of Tasmania Ministerial address The Hon. Philip Dalidakis MLC [INVITED] Minister for Innovation and the Digital Economy, Victorian Government

9.20am (60 mins) MAVHACK2 outcomes Team presentations from MAVHACK2 - held simultaneously in three regional location in March 2018. MAVHACK is an exciting multi-stakeholder think tank designed to help reinvent how government provides key services for the people in our communities. David Bartlett with Gippsland, North-Central & Geelong region MAVHACK2 teams

10.20am Transforming together: Preparing for the 4th Industrial Revolution (30 mins) We are currently in the midst of a technological revolution that will fundamentally alter the way we live and work. Andrew Wildblood, Executive Director, Telstra, will delve into what this means for local government and citizens. His presentation will explore some of the emerging technologies and how to embrace the transformation this innovation will bring. Andrew Wildblood, Executive Director, Telstra Enterprise 10.50am Morning Tea & Trade Exhibition – Brought to you by Wideband Networks 11.20am (20 mins) Local government transformation in Canada With a geographical area and population concentrations similar to Australia, Canadian local government faces infrastructure, access and cultural issues not unlike our own. Learn about Canada's challenges, priorities and achievements in digital transformation. Harry Turnbull, CIO, City of Windsor, Ontario, Canada

11.40am (20 mins) Delivering effective digital services in the UK Socitm is a society for public sector IT practitioners in the UK. Learn how councils in the UK are saving money and innovating despite budget cuts and ultimately deliver effective digital technology and service. Martin Ferguson, Policy and Research Director, Socitm, UK

12.00pm (20 mins) How culture leads innovation Australia Post has reinvented itself over the past decade, transforming from a letter monopoly business to a parcel centred business in a highly competitive environment. Their ongoing transformation is now generating innovative new digital business lines. Claudia Lajeurnesse, Head of Digital ID™ Australia Post

12.20pm Adapt! (40 mins) Gus has developing cutting edge technology and products working with some of the biggest companies in the world including Google X, Nokia, Apple, Amazon and more. He talks of business disruption and transformation, plus the successes and failures of industries going through continuous reinvention. 8 Gus Balbontin, Former CIO at Lonely Planet 1.00pm Lunch & Trade Exhibition – Brought to you by Interleave Australia Afternoon Plenary Program & Trade Exhibition brought to you by Telstra

2.00pm (20 mins) Digital transformation of a rural community In partnership with businesses, the community, and services providers, Southern Grampians Shire Council is developing a healthy local digital ecosystem that embraces digital change. They are enhancing digital infrastructure, and strengthening digital skills in the community. Russell Bennett, Manager Business Systems, Southern Grampians Shire Council

2.20pm (20 mins) Transformation and collaboration in regional Victoria The Gippsland region is implementing business transformation enabled by digital means in remote locations with small populations and even smaller budgets. Innovations include a rapidly expanding drone program, shared services, education and public wifi hubs. Sharon Jankowiak, East Gippsland Shire Council

2.40pm (20 mins) Smart partnerships for smart communities In central Victoria, Coliban Water can imagine a world where water infrastructure and digital infrastructure are combined. Where 4D printing enables self-pumping pipes, and where government, private and community work together to make places great. Amanda Finnis, Manager Information & Systems, Coliban Water

3.00pm Australian Smart City insights (20 mins) Insights into the implementation of smart cities in Australia, and whether they are fulfilling their promises. Case studies include a capital city with a focus on open data and citizen engagement; a capital city with a focus on innovation; a regional city transforming from an industrial base; and a region transforming into an innovative city. Sandy Burgoyne, Smart Cities researcher, speaker and educator 3.20pm Afternoon Tea & Trade Exhibition – Brought to you by Olikka 4.00pm Out of the cyclone and into the cloud (20 mins) On 29 March 2017, severe tropical Cyclone Debbie struck the Whitsundays. This is a story of human resilience and world-leading technology solutions in the aftermath of the storm. Jeff Portwain, Chief Operating Officer, Gruntify &Jodie Rugless, Manager Innovation & Technology, Whitsundays Regional Council 4.20pm (30 mins) Hey Google, what's next? What's in the pipeline and what can local government learn from Google's culture of adaptation, engagement and innovation? Scott Thomson, Customer Solutions & Innovation, Google Cloud APAC, Google

4.50pm Local government challenges around the world (40 mins) News from the Linked Organisation of Local ICT Authorities (LOLA) local government ICT associations: Eddy Van Der Stock, V-ICT-OR (Belgium), Mike Manson, ALGIM (NZ), Christian Bonfré, KOMMITS (Sweden), Geoff Hogan, MISA (Canada), Clark Rainer, GMIS (USA), Geoff Connell, SOCITM (UK), Frank Kerkhoven, VIAG (The Netherlands), Lisa Bennetto, MAV Technology (Australia) 5.30pm Closing remarks (10 mins) David Bartlett, Conference Chair and former Premier of Tasmania 9 5.40pm Plenary & Trade Exhibition closes (see evening program next page) * Program is subject to change Monday night: International Awards for Excellence Dinner Brought to you by VMWare

The MAV Technology Awards for Excellence recognise outstanding achievements by local government information and communications technology (ICT); geographic information (GIS) and records management (RM) practitioners to encourage innovation in local government service delivery for the people of Victoria, Australia and the world.

WHEN WHAT WHERE 6.30pm Pre-dinner drinks 7.00pm Seating & background music 7.15pm Entreé served 7.30pm Welcome song - Casey Bennetto 7.35pm Introduction & acknowledgements - David Bartlett 7.40pm Sponsor address - [TBC] 7.40pm Dinner served 8.15pm Nominees and Award presentations Casey Bennetto & David Bartlett with Tim Neal, Shannon Bourne, Vincenzo Ruberto & Nick Karasaviddis: Customer Experience Achievement of the Year - Rural or regional Customer Experience Achievement of the Year - Metropolitan Collaboration or Partnership Achievement of the Year - Rural or regional The Pier Geelong Collaboration or Partnership Achievement of the Year - Metropolitan Smart City Achievement of the Year - Rural or regional Smart City Achievement of the Year - Metropolitan Strategy & Planning Achievement of the Year - Rural or regional Strategy & Planning Achievement of the Year - Metropolitan The ALGA Australian Award for Excellence The LOLA International Award for Excellence 9.05pm Dessert served Live band and dancing 9.30pm Casey Bennetto with Tim Neal, Shannon Bourne, Vincenzo Ruberto & Nick Karasaviddis 11.30pm Close

10 Tuesday night: Networking evening @ Little Creatures Brewery Brought to you by Mimecast

A true brewery village experience, with a bustling Canteen and the colourful Mystery Lane. A great opportunity to network in a casual setting and talk about what you've seen and heard at the conference. You can grab a fresh beer and a bite to eat, and watch the brewers racing around doing their thing. And we'll have Tripod on hand to provide some laughs and great music.

WHEN WHAT WHERE 6.00pm Drinks and food service commences 7.00pm Optional brewery tour 8.00pm Welcome & introductions - Michael Smyth, Chair, MAV Technology Little Creatures 8.05pm Sponsor's address Brewery 8.10pm Tripod 221 Swanston St, 8.40pm DJ: background - dancing music Geelong 10.30pm Close Tripod Since their earliest shows Tripod have made a habit of juggling comedy, music and narrative in endless exhilarating combinations. They started out in the Melbourne pub scene, before becoming regulars of the Melbourne International Comedy Festival and of national radio on Triple J. TV followed, including four seasons on Skithouse – the album of which, Middleborough Road, won them an ARIA – as well as a year as regulars on Sideshow on the ABC. They have created numerous musicals including the magical Tripod Versus the Dragon and Perfect Tripod: Australian Songs with Eddie Perfect. Perfect Tripod also appeared on Network Ten’s Oxfam Gala, released a single with Gotye for Save Live Australian Music and sung with Missy Higgins on ABCTV’s Crackup. Tripod continue to bring an insane level of craft in both comedy and music and combine them in a rich and satisfying way – an ability that has cemented them as a much loved cultural fixture in Australia.

11 Wednesday, 21 March 2018

Walking Tours and Master Classes (Morning session)

9.00am Registration 9.30am - 12.00pm Clever Geelong Walking Tour 1 (Limited to 45 places) • Centre for Advanced Design in Engineering Training • Institute for Intelligent Systems Research and Innovation • Carbon Nexus Carbon Fibre Research Centre • Federal Mills Innovation Precinct

9.30am - 12.00pm Creative Geelong Walking Tour (Limited to 30 places) • Deakin Innovation Hub - Waterfront Campus • Smart City developments • Creative culture initiatives enabled by technology

9.30am - 12.00pm Master Class: Decoding Digital Cities, Making Sense of Things for Cities and Communities (Limited to 30 places) - 2.5 hours facilitated by Telstra [TBC], [TBC]

9.30am - 12.00pm Master Class: [Title] (Limited to 30 places) - 2.5 hours facilitated by Pitney Bowes [TBC], [TBC]

9.30am - 12.00pm Master Class: [Title] (Limited to 30 places) - 2.5 hours facilitated by Perfekt [TBC], [TBC]

12.00pm BBQ Lunch @ Steampacket Gardens – Brought to you by MAV Technology

12 Conference app: mavt.mobi/

Walking Tours and Master Classes (Afternoon session)

1.30pm - 4.00pm Clever Geelong Walking Tour 2 (Limited to 30 places) • Deep dive into the Federal Mills Innovation Precinct: - Runway - Tribal - LiveTiles

1.30pm - 4.00pm Creative Geelong Walking Tour (Limited to 30 places) • Deakin Innovation Hub - Waterfront Campus • Smart City developments • Creative culture initiatives enabled by technology

1.30pm - 4.00pm Master Class: [Title] (Limited to 30 places) - 2.5 hours facilitated by e-Cloud Business Services [TBC], [TBC]

1.30pm - 4.00pm Master Class: [Title] (Limited to 30 places) - 2.5 hours facilitated by Deloitte [TBC], [TBC]

1.30pm - 4.00pm Master Class: [Title] (Limited to 30 places) - 2.5 hours facilitated by Ansible [TBC], [TBC]

1.30pm - 4.00pm Master Class: [Title] (Limited to 30 places) - 2.5 hours facilitated by Microsoft [TBC], [TBC]

4.00pm CLOSE

13 Speaker Profiles

Thomas Frey (USA) Larry Irving (USA) Peter Auhl Executive Director and Senior Futurist President and CEO of the Irving Group. Associate Director – Information at the DaVinci Institute, and currently Former Vice President of Global Govt Management & CIO, City of Adelaide Google's top rated futurist speaker Affairs for Hewlett-Packard, and adviser to President Clinton Peter Auhl is a multiple award winning Thomas Frey is the Senior Futurist at the CIO who has a career spanning more than DaVinci Institute, and Google's top rated Larry Irving is the co-founder of the 20 years in State and Local Government Futurist Speaker. Over the past decade, Mobile Alliance for Global Good, a non- and private industry. Tom has built an enormous following profit organization promoting the use of Last year, Peter was nominated and around the world based on his ability to mobile and Internet based technologies finished in the top 5 CIO’s in AsiaPAC develop accurate visions of the future for societal gain. Mr. Irving also is from hundreds of applicants through the and describe the opportunities ahead. the president of the Irving Group, a Talent Unleashed Awards and received consulting firm providing strategic advice His work is not just restricted to advances personal feedback for his disruptive to international telecommunications in technology. Rather, he takes a much innovation from Steve Wozniak and Sir and information technology companies, larger view of the playing field including Richard Branson. foundations and non-profit organizations. shifts in governance, system changes, From September 2009 to July 2011, Mr. Peter has passion for customer focused evolving attitudes and human conditions, Irving served as Vice President for Global solutions, information as an asset, smart and much more. Government Affairs for the Hewlett- business, connected architectures and As part of the celebrity speaking circuit, Packard Company, the world’s largest government “getting out of the way”. Thomas continually pushes the envelope technology company. Peter has led the implementation of understanding, creating fascinating of many large IT programs across Mr. Irving is widely credited with images of the world to come. government and is an evangeliser coining the term “the digital divide” and thought-leader in new innovative His keynote talks on futurist topics have and sparking global interest in the approaches that deliver customer captivated people ranging from high level issue. Irving is a leading global thinker outcomes. government officials to executives in on technology and innovation issues, Fortune 500 companies including NASA, with extensive government and private Peter has spent the most recent chapter Disney, IBM, Federal Reserve Bank, TED, sector experience. He served as of his career focused on technology AT&T, Hewlett-Packard, Visa, Frito-Lay, Assistant Secretary of Commerce for as a key enabler to economic growth, Toshiba, Dow Chemical, KPMG, Siemens, Communications and Information in the “Sharing of Services” and creating Smart Rockwell, Wired Magazine, Caterpillar, Clinton Administration for almost seven and Connected cities. and many more. years, and had principal responsibility Before launching the DaVinci Institute, for the formation of the Administration’s Tom spent 15 years at IBM as an engineer domestic and international and designer where he received over telecommunications and information 270 awards, more than any other IBM technology policy. engineer. He is also a past member of the Mr. Irving received a Bachelor of Arts Triple Nine Society (High I.Q. society over degree from Northwestern University, 99.9 percentile). and is also a graduate of Stanford Law School, where he was elected President of his graduating class.

14 Conference app: mavt.mobi/

Sam Hannah-Rankin Gus Balbontin Kelly Grigsby Director Public Sector Innovation, Former Executive Director and Chief Chief Executive Officer, Department of Premier and Cabinet, Technology Officer at Lonely Planet Wyndham City Council Victorian Government Gus Balbonin is the former Executive An inspirational and visionary leader, Bio to come Director and Chief Technology Officer Kelly is a seasoned executive with an at Lonely Planet. This combined with impressive track record of building his background in investing, advising strong stakeholder relationships. A and founding new start-ups has enabled self-starter who thinks innovatively and Gus to equally engage with people from easily understands new concepts and the mailroom to the boardroom, from plans, Kelly blends political nous and embryonic start-ups to large public commercial acumen and has a strong corporations. focus on working collaboratively. Kelly is With his ever curious and experimental the Chief Executive Officer of Wyndham style, he worked with some amazing City Council, a $350million business, people and companies to help Lonely currently experiencing significant Planet tackle the digital revolution and population growth in the Melbourne’s muscle through a decade of disruption West. by developing products and technology With a background in human services platforms that contributed to the and community development, Kelly revolution in travel and media. has an extensive career spanning Local With this team of extraordinary people Government and peak bodies both Gus re-invented the speed of content in Australia and the Solomon Islands. production, re-engineered the product Kelly’s vast experience is coupled with creation process and pioneered a new her tertiary qualifications, including mindset of collaboration in what was and Master of International and Community still remains an amazing travel brand. Development, Graduate Diploma of Gus has worked closely with some of Development Services and a Diploma the biggest companies in the world of Community Services. Kelly is also developing cutting edge technology a Certified Practicing Planner and a and products including Google X, Nokia, member of the Planning Institute of Apple, Amazon and more. Australia. He has now hung up the boots of corporate life and is ready to share his experiences with others. Gus talks of business disruption and transformation, plus the successes and failures of a media industry that continuously goes through significant reinvention. The lessons he shares can be applied to every industry, business and individual facing the challenges of the 21st century. 15 Speaker Profiles

Sandy Burgoyne Claudia Lajeurnesse Susan Sly Researcher, speaker and educator in the Head of Digital ID, Australia Post Director of Lueur Pty Ltd, National and field of smart and sustainable cities mentor of emerging leaders across Claudia Lajeurnesse is a digital government and the ICT sector Sandy Burgoyne is a researcher, speaker technology executive with experience in and educator in the field of smart and transforming organizations by improving Susan Sly has extensive experience sustainable cities. Sandy has worked for the way they work to create digital working with senior business executives 25 years developing and leading business products and services that are intuitive, and technology teams to align technology strategies and transformation within easy to use and relevant to customers. strategies and service delivery to the telecommunications, information Her career spans across many industries, organisational drivers and objectives. technology and not-for-profit sectors such as financial services, enterprise She is the Director of Lueur Pty Ltd and and now works to build the capacity of software & services, public health and a graduate of the Australian Institute of industry, government and community not-for-profit, where she has delivered Company Directors, with a strong focus to develop smart and sustainable cities- many commercially competitive offerings on strategy, governance and innovation. large and small. by integrating business strategy through Her experience includes over five years Sandy holds a Masters of Sustainable technology. as the Chief Information Officer (CIO) Development from Macquarie University Claudia builds strong customer and for a government agency, during which and Bachelor or Arts (Geography) and stakeholder relationships that allow her she was recognised as the Victorian Diploma of Education from Flinders to engage, influence, persuade and input and National iAwards CIO of the Year University of South Australia. into key corporate decisions as a trusted in 2013. Her previous roles in the advisor. She leads business units with full private, government & military sectors commercial control and responsibility for have encompassed IT service delivery, delivery - both onshore and offshore. human resources, public relations and operational fieldwork. She is a strong She utilises Agile and Lean methodologies strategic leader with proven commercial to enable ‘customer design thinking' acumen who knows how to turn around across her teams and continues to and grow a business. achieve results through high-performing teams. Claudia enjoys public speaking An advocate for diversity and its business and has been engaged as MC for a benefits, Susan mentors emerging leaders number of corporate and social activities. across government and the ICT sector in addition to supporting IT industry Claudia is highly motivated outside diversity initiatives. She is a regular work, recently achieving her Cycling presenter at industry events, focussing Australia NCAS Road & Track Coaching particularly on governance, leadership accreditation. When she isn't working, and the management challenges of she is most likely cycling with Saint Kilda leveraging ICT capability. Cycling Club or International Cycling Executives.

16 Conference app: mavt.mobi/

Lynn Warneke Colin Fairweather David Bartlett Deputy Chief Digital Officer and Chief Information Officer, Former Premier of Tasmania, Executive Director Channels & Platforms, City of Melbourne & Conference Chair Deakin University As the CIO for the City of Melbourne, David Bartlett was the Premier of the Lynn Warneke works at the nexus of Colin Fairweather is responsible for the Australian State of Tasmania from 2008 digital and emerging technologies, delivery of ICT services and the smart until 2011. During his parliamentary business transformation, and customer city strategy. Colin has many years’ career he also held the positions of experience. Her remit includes digital experience in local government and has Minister for Innovation, Science & strategy; application development and a depth of knowledge across many fields Technology, Minister for Education & enterprise integration; user centred with particular expertise in information Skills, Minister for Planning & Workplace design and UX; and innovation in management and organisational Relations, Attorney General and Member emerging technologies including Internet dynamics. for Denison. of Things, augmented reality, big data He has a deep interest in cities and Prior to entering Parliament, David had and analytics, and machine intelligence. using ICT to address urban challenges. an extensive career in the information Working closely with the CDO and senior Colin is leading a number of initiatives technology and telecommunications stakeholders across the University, to enhance Melbourne’s reputation sector including roles as Chief Lynn designs and advances Deakin’s as a smart city, including city wi-fi and Information Officer and industry technology-enabled transformation open-data; and recently has established development specialist. As Premier, he agenda through the interlinked strategic CityLab, leveraging lean start-up and switched on the first non-Telstra owned domains of Smart Campus, Cloud collaboration models to support optic fibre backbone in Tasmania and he Campus, and Foundation Digital Enabler community engagement and innovation. championed his home state as the first ecosystems. Her Smart Campus strategy National Broadband Network location. and roadmap won Deakin a 2017 place in the Digital Edge 50, honouring just fifty David is now a Director of Explor organisations globally for significant and Consulting. He brings a unique complex digital transformation initiatives. perspective to discussions about In 2018 Deakin has once again made this broadband and the future of government prestigious list for Genie, the University’s service delivery and is passionate about new AI-enabled virtual assistant for all sharing the Tasmanian experience 55,000+ students. with other regional economies. Since leaving the Parliament, David has been working with regional economies and communities across Australia to prepare strategies for maximising economic and social renewal underpinned by broadband.

17 Speaker Profiles

Scott Thomson Harry Turnbull (Canada) Martin Ferguson (UK) Customer Solutions & Innovation, CIO, City of Windsor, Ontario, Canada Policy and Research Director Google Cloud APAC, Google Socitm, UK Bio to come. Bio to come. Martin Ferguson leads Socitm’s policy and research activities on redesign and digital transformation of UK local public services. His current work covers digital innovation and leadership in government, smart places, location intelligence, health and social care integration, diversity and digital skills in the workforce, and cyber security. Martin represents Socitm on a number of national boards in these fields and is programme manager for the UK Local CIO Council. A graduate of the Universities of Wales, Waterloo (Canada) and Birmingham, his local government career spans planning, housing, leisure and recreation, IT and information services. He is a past president of Socitm. In Brazil and central Asia, Martin has contributed to the British Council’s e-governance programmes. He has served as an associate lecturer for the University of Birmingham’s Public Service MBA in the UK and Hong Kong, a senior lecturer for the Open University Business School and an external examiner for Henley Business School. Currently, Martin sits on computer science, customer services and industry advisory boards for the Universities of Hertfordshire, Kingston and Loughborough.

18 Conference app: mavt.mobi/

Marg O'Rourke Sally Curtain Sharon Jankowiak Mayor, City of Greater Bendigo Strategic Director - Customer Focus and Business Systems Coordinator, Innovation, City of Casey East Gippsland Shire Council Bio to come. Sally Curtain is a seasoned executive, Bio to come.

board member, leader and strategist. She is expert in strategy development and implementation and has an exemplary reputation for delivery of major reforms. As a director of Customer Focus and Innovation at the City of Casey, Sally looks after 6 amazing teams who deliver the customer service, culture, communications, asset management, project management, effectiveness, performance & digital transformation of the organisation. She brings a positive, continuous improvement mindset and practice that puts customers at the heart of what her teams do. Sally has worn many hats in her career, as a result, she has built a unique depth of expertise in implementing innovations and major reforms whilst leading change through uncertainty. She is well read, well networked, curious by nature, has a thirst for knowledge and makes it her business to keep learning, exposing herself to new ways and avoiding the status quo.

19 Speaker Profiles

Chris O'Connor Eddy Van Der Stock (Belgium) Russell Bennett Manager Digital and Data, President, Linked Organisation of Local Manager Business Systems City of Casey ICT Authorities (LOLA), Belgium Southern Grampians Shire Council Bio to come. Experienced Chairman with a Russell Bennett has been the Manager demonstrated history of working Business Systems at Southern Grampians in the information technology and Shire Council since April 2015. Prior to his services industry. Skilled in Nonprofit current role he has 13+ years’ experience Organizations, Analytical Skills, working as IT Project Manager and Government, Information management Business Analyst across a number of and Security, IT Service Management industries both in the private and public and IT Strategy. Strong business sector. development professional with a Master A tree change in 2015 saw Russell Public Management from Antwerp leave the city lights of Melbourne for Management School. Hamilton and commence his first role in Local Government. Since joining Local Government Russell has been a member of the MAV Technology Committee, helping shape the direction of Technology for all Victorian councils.

20 Conference app: mavt.mobi/

Leah Sertori Kathy Reid Amanda Finnis Executive Officer with Community Director of Developer Relations at Manager Information & Systems, Leadership Loddon Murray Mycroft AI & President, Linux Australia Coliban Water As Executive Officer of Community Kathy Reid works at the intersection of Amanda Finnis is a technology enthusiast Leadership Loddon Murray, Leah open source, emerging technologies and who genuinely believes in requirements- Sertori serves a diverse community technical communities. driven development and technology as of established and emerging leaders. Over the last 20 years, she has held both an enabler, and increasingly, as a Community Leadership Loddon Murray several technical leadership positions, driver of business improvement. delivers a flagship Community Leadership including roles as Digital Platforms and Program, together with high impact Operations Manager at Deakin University, tailored training and development. managing platforms such as WordPress, Hundreds of the program's graduates Squiz Matrix and Atlassian Confluence, now serve the region as volunteer technical lead on projects involving directors, firefighters, environmentalists, digital signage and videoconferencing, business owners and the list goes on. and has worked as a web and application The program grows leaders and coaches developer. for a healthy and constructive leadership More recently, she has run her own culture. technical consulting micro-business, and Leah's areas of expertise include been engaged on a variety of projects governance, strategy, culture, project involving data visualisation and emerging management, team development and technologies workshops. collaborative business models. She She is the President of Linux Australia, led the delivery of consortium based Inc, a not for profit organisation which projects in the energy sector (Central advocates for the use of open source Victoria Solar City) education (School's technologies and runs technical events First with National Australia Bank and the such as Linux Conference Australia. Foundation for Young Australians) and She brought GovHack – the open data regional community development (Our hackathon – to Geelong in 2015 and Enterprising Community). 2016 and in 2011 ran Geelong’s first unconference – BarCampGeelong. Kathy holds Arts and Science undergraduate degrees from Deakin University and an MBA (Computing) from Charles Sturt University, as well as several ITIL qualifications.

21 Speaker Profiles

Jeff Portwain Jodie Rugless Matthew Szymczak Chief Operating Officer, Gruntify / GIS Manager Innovation & Technology, Acting Manager Digital, Information and People Whitsundays Regional Council Technology at City of Greater Geelong Jeff Portwain has over 35 years IT sales Bio to come. Bio to come. and delivery experience providing services and product solutions to government, publically listed and private held clients. Jeff processes Strong Executive Management, Account Management and Business Development Management experience with focus on building long term rapport with key client relationships. Jeff is highly skilled in building brand awareness and driving customer loyalty. Jeff's broad experience within the IT industry and other key industry sectors has been key to his role as National Account Director for Dialog. As side from managing key national and local accounts, Jeff also has responsibility for managing Dialogs vendor relationship, contract management and over sees the National practices for the groups within Dialog, such as Google, Microsoft, Oracle and SAP. In addition to his role Jeff has also recently taking on the responsibility of Branch Manager for NSW. Jeff is instrumental in the introduction of new technologies for his clients as well as Dialog. ranging from Public Sector Agencies to large Enterprise Corporations.

22 Conference app: mavt.mobi/

Lou Boyle Mike Manson (New Zealand) Geoff Hogan (Canada) Director Innovation, Association of Local Government MISA Local Government Association Information Management (ALGIM) Queensland Bio to come. Bio to come. Bio to come.

23 Speaker Profiles

Geoff Connell (UK) Frank Kerkhoven Clark Rainer (USA) SOCITM (Netherlands) GMIS Bio to come. VIAG Bio to come. Bio to come.

24 Conference app: mavt.mobi/

Christian Bonfré (Sweden) Lisa Bennetto The Hon Philip Dalidakis MLC KOMMITS Municipal Association of Victoria, Minister for Innovation and the Digital Executive Officer, MAV Technology and Economy, Victorian Government Bio to come. Principal, Fruitful Communications [INVITED] Lisa Bennetto is a senior consultant to the Municipal Association of Victoria, Bio to come. advising the MAV Board and Executive team on strategic planning and reporting, and driving the MAV’s digital agenda. She also heads MAV Technology, who deliver ICT and digital projects, major events, communication forums and collaborative procurement opportunities for Victoria’s 79 councils. An award-winning graphic designer and writer, Lisa provides communications advice to organisations including Ambulance Victoria, Victoria Police and Australia Post. She was previously the director of a visual communications company with clients including multi- national businesses, government agencies, educational institutions, community organisations and charities. Her photography has appeared in Rolling Stone magazine. Lisa believes that local government has a vital role to play in helping people adapt and thrive in the digital era. She is passionate and optimistic about what can be achieved by collaborating with the private sector, academia, and other levels of government to build capability in councils.

25 Speaker Profiles

Andrew Wildblood LiveTiles Geelong [TBC] Casey Bennetto Executive Director, Telstra Enterprise [TBA] Andrew Wildblood is Executive Director Bio to come. Casey Bennetto is a songwriter, singer of Premier Business and Growth and performer best known for writing in Telstra Enterprise. Andrew leads and performing in KEATING! the musical a team nationally of sales, service for which he won several Melbourne and solution specialists creating ICT International Comedy Festival Awards, solutions for Enterprise customers Green Room Awards and Helpmann including Government, Not for Profit and Awards. Enterprise. He has scored numerous television series With more than 20 years’ professional including The Katering Show, Lowdown, experience, Andrew has held a number Welcome to Littleton and Get Krack!n. of senior leadership roles within Other compositions include the cheery Telstra most recently as Head of Global Christmas killer-robot pantomime The Enterprise Team driving the growth Terminativity, and Prison Songs (co- strategy with a team and customers written with Shellie Morris). spread across 20 countries. He was also Casey has made regular appearances on Country Managing Director, based in ABC774: as a guest announcer and co- Singapore, heading up local business host with Jon Faine on the Conversation operations and company culture. Prior Hour. He co-hosts Superfluity on 3RRR to this he was Head of Asia Pacific, with Scott Edgar and Christos Tsiolkas. He and Head of Asia based at Telstra’s has also made a number of appearances international headquarters in Hong Kong. on ABC TV’s popular Spicks And Specks, Andrew holds a Bachelor of Arts degree In Gordon Street Tonight and Adam Hills in Geography from the University of Tonight and the ABC’s Sunday Arts show. Liverpool. He is proud father of 4 young children, and in his spare time loves spending time with the family and exercising, cycling, running and playing cricket.

26 Tickets & Accommodation

MAV Tech Other local Other Govt Corporate / Registration options: members government / NFP Business

Full Conference Package (best value) • Welcome reception • Conference program & Trade Expo (2 days) • Formal dinner & International Awards for Excellence $990 $1,485 $1,980 $3,960 ceremony at The Pier Geelong • Little Creatures Brewery networking evening • Master Classes and/or Walking Tours (select 2)

OR Conference and Trade Expo only Includes day one and day two of conference program and $770 $1,155 $1,540 $3,080 Trade Expo (no single day tickets)

International Awards for Excellence Dinner only Formal dinner at The Pier Geelong with International $148 $222 $297 $594 Awards for Excellence ceremony

Little Creatures Brewery networking evening only Casual dinner and drinks with entertainment from Tripod $110 $165 $220 $440 at Little Creatures Brewery

Welcome reception only Finger food and drinks at Novotel Geelong $55 $82 $110 $220

Master Class: [Title] 2.5 hour masterclass facilitated by [Provider] $49 $73 $99 $198

Leadership in Collaboration Workshop* 2.5 hour masterclass facilitated by Susan Sly $220 n/a n/a n/a *(By invitation only)

Clever Geelong Tour (2.5 hours) • Centre for Advanced Design in Engineering Training • Institute for Intelligent Systems Research Innovation $66 $99 $132 $198 • Carbon Nexus Carbon Fibre Research Centre • Federal Mills Innovation Hub

Creative Geelong Tour(2.5 hours) • Geelong Waterfront Innovation Hub • Creative culture initiatives enabled by technology $66 $99 $132 $198 • Smart City initiatives

Purchase tickets and view discounted accommodation options (subject to availability) at: www.mavdigital.com/portfolio/transformers/ Prices include GST and are subject to change 27 The Trade Exhibition Hosted at the brand new stand at GMHBA Stadium, our all new Trade Exhibition will feature interactive displays, information resources, expertise and merchandise from exhibitors specialising in security, Internet of Things, Smart City initiatives, apps, UX, data sharing, telecommunications, wifi, and more.

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28 Whether you're an expert or a novice, our exhibitors are ready to share their expertise. copy to come

Demonstrations, samples, incentives. copy to come

Pre-reading and further information about our sponsors, partners and exhibitors. copy to come

Stay informed with the conference app. copy to come

29 SUNDAY 18 MARCH The Transformers conference will be held from Sunday 18 March until Wednesday 21 March 2018. • Welcome reception Keynote speakers include Thomas Frey (Google’s top rated futurist speaker), Larry Irving (one of the world’s leading thinkers on MONDAY 19 MARCH technology for social good), Peter Auhl (CIO of the Year 2017 and • Outstanding plenary program Associate Director, Information Management and CIO at City of • Extensive trade expo Adelaide), Lynn Warneke (Deputy Chief Digital Officer and Executive Director Channels & Platforms, Deakin University), Sam Hannah- • CEO Workshop (invitation only) Rankin (Director Public Sector Innovation, Department of Premier • Awards for Excellence Dinner and Cabinet, Victorian Government), and Claudia Lajeunesse (Head of Digital iD™, Australia Post). TUESDAY 20 MARCH Enjoy the exceptional facilities of the brand new stand at GMHBA • Outstanding plenary program Stadium, Kardinia Park (overlooking the grounds, where the Geelong Cats will be hard at work in preparation for the 2018 AFL season). • MAVHACK2 presentations Generous subsidies are available for MAV Technology member • Extensive trade expo councils, interstate and international local government, other levels of • Little Creatures Brewery networking government and not-for-profit organisations. And if you need to recharge, there's golfing at Angelsea amongst the WEDNESDAY 21 MARCH kangaroos, catching a wave at Torquay, water theme fun at Adventure Park, or a walk through the famous Geelong Botanic Gardens, the • Walking tours iconic Baywalk Bollards and the spectacular Geelong Waterfront. • Master classes The weather should be wonderful and there are accommodation options to suit every budget. See you there!