Vendor Rating: Amazon
Vendor Rating: Amazon Published 7 July 2020 - ID G00722718 - 55 min read By Analysts Ed Anderson, Mike Dorosh, Rita Sallam, Adam Woodyer, Jason Daigler, Bern Elliot, David Wright, Patrick Connaughton, Yefim Natis, Mark Paine, Thomas Murphy, Sandeep Unni, Steve Riley, Peter Havart-Simkin, Craig Lowery Initiatives:Sourcing, Procurement and Vendor Management Leaders Amazon’s technology-driven growth continues to disrupt and reshape markets. Amazon Web Services leads in cloud market share bolstered by an aggressive pace of innovation. Market shifts will challenge Amazon to adapt its disruptive models and continue high rates of growth. Overall Rating Figure 1. Vendor Rating for Amazon Overall Rating: Strong Amazon is a multifaceted conglomerate consisting of business interests in e-commerce, cloud computing, digital content delivery, retail and grocery, as well as extensive logistics resources including fulfillment centers, shipping and delivery. Amazon leverages the power of technology to disrupt traditional markets and deliver its unique customer experiences. Amazon Web Services Gartner, Inc. | 722718 Page 1/33 (AWS), the Amazon cloud computing powerhouse, demonstrates the power that disruptive technology can have on a market. Through 2019, AWS continued as the cloud market share leader with annual revenue exceeding $35 billion in 2019 and a run rate of $41 billion in 2020. 1,2 Amazon is culturally wired to deliver an aggressive pace of innovation, driven by expanding customer and vertical industry requirements. Cross-leverage between Amazon’s e-commerce and cloud businesses support a foundation of efficiency, dynamic operations, adaptability and innovation. While the e-commerce and retail businesses drive revenue growth, AWS drives profitability, allowing Amazon to invest in business initiatives that keep it at the forefront of its respective markets.
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