Caithness, Sutherland & Easter Ross

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Caithness, Sutherland & Easter Ross Citizens Advice service in Scotland Caithness, Sutherland Westminster Constituency Statistics 2018-19 & Easter Ross Westminster Constituency Caithness, Sutherland & Easter Ross Caithness CAB, East & Central Sutherland CAB, North West Sutherland CAB and Ross & contains the following member bureau(x) Cromarty CAB *stats are for the whole service provided by the bureau(x); constituency residents may also be served by other bureaux outwith the constituency … dealt with in 2018-19 clients 5,110 helping clients gain £7.4 million Areas of advice for Citizens Advice Bureau(x) within constituency Benefits 14,529 Housing 1,658 Consumer 458 Immigration, Asylum and Nationality 83 Debt 3,302 Legal Proceedings 1,501 Discrimination 10 NHS Concern or Complaint 399 Education 91 Relationship 410 Employment 832 Tax 862 Finance and Charitable Support 1,408 Travel, Transport and Holidays 379 Health and Community Care 442 Utilities and Communications 697 In total the bureau gave advice 27,061 times Scottish Index of Multiple Deprivation - bureaux clients and population residing in constituency 38% 36% 29% 26% 22% 18% 16% 13% 1% 2% Quintile 1 Quintile 2 Quintile 3 Quintile 4 Quintile 5 Most Deprived Least Deprived Clients served by bureau(x) Caithness, Sutherland & Easter Ross % of clients seen residing in each quintile % of datazones in constituency that are in each Scottish quintile Citizens Advice service in Scotland Caithness, Sutherland National Statistics 2018-19 & Easter Ross National profile of clients served by Citizens Advice Bureaux *based on a sample from November 2018 Gender Ethnicity Male BAME 45% 5% Female 55% White 95% Disability Age 18 - 24 6% 25 - 34 16% No to Yes to 35 - 44 18% having a having a disability disability 45 - 59 33% 45% 55% 60 - 64 11% 65+ 15% Employment Housing Status Employed 33% Owner Occupier 28% Private landlord 15% Unemployed 14% Council Rented 29% Unable to work due to ill health / 26% disability Other Social rented 17% Staying with friends / relatives Retired 16% 7% Homeless / temporary housing 3% Other 10% Other 2% Citizens Advice service in Scotland includes…. Key National Service Facts Citizens Advice Scotland Clients advised 272,500 Pieces of advice given 744,000 59 member Citizen Advice Bureaux Community Locations 280+ Extra Help Unit Number of paid staff and volunteers 3,340 …and together forms Scotland’s largest independent Value of volunteer hours annually £10.9 million advice service The Scottish Association of Citizens Advice Bureaux – Citizens Advice Scotland (Scottish charity number SC016637) Contact: [email protected] t: 0131 550 1000 w: www.cas.org.uk Published Sep 2019.
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