Annual Review 2018
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Annual Review 2018 1 Welcome Message from our Chairman and Chief Executive Having steered the charity for Practitioner (ANP) continue to meaningful recreational activity almost seven-years on a voyage offer sterling specialist support to and training, helpful advice and of excellence, in June 2018 Lt Col colleagues ensuring residents are friendship. Steve Conway RM passed the provided with the most Erskine tiller to Wg Cdr Ian compassionate and proactive care We gained insights into the Cumming, a former RAF possible. Our new ANP trainee, will difficulties faced by younger Regiment officer, with experience help us enhance and extend that Veterans, through our support to in charitable and commercial care. support. All teams are further the Army Personnel Recovery However, throughout 2018, enabled and empowered by Centre at the Erskine Edinburgh Erskine largely followed the Erskine’s innovative care Home. Many are returning to course set by Steve and the Board management technology, which Scotland and leaving the military - striving to remain a pre-eminent has received commendation unexpectedly - often whilst facing centre of excellence for care and during evaluations and visits. some significant life challenges. So, support - whilst making some in July 2018, we initiated the careful adjustments in response to A key component of Erskine’s care construction of twenty-four Single the changing needs of Scotland’s is the stimulating activities that we Living Apartments within our Veterans. offer to our residents. The games, “Veterans Village.” Due for outings and events that our completion in Autumn 2019, these The important things remain activities staff and volunteers apartments will offer younger unchanged. For example, we are arrange, help residents to enjoy life Veterans a temporary safe base delighted that Erskine’s reputation and to socialise with other within which to recuperate, reflect for quality, person-centred care Veterans - sharing a common and re-train as they prepare for the has been upheld. The Erskine language and proud heritage. Last next chapter of their lives. In Home and Erskine Park Home year, we trialled extension of that addition to socialising and getting were both assessed by the Care support to Veterans in the wider advice at the Activity Centre, they Inspectorate during the year. Both community, who might be at risk can also access employment homes were rated “6: Excellent” of loneliness and social isolation. training and support from our for the way in which we plan and One year on and our Reid tenants and partners at Scotland’s deliver our services to enhance Macewen Veterans Activity Centre, Bravest Manufacturing Co (SBMC). our residents’ experience of care, with its “life-changing and life- A social enterprise of Royal British in a homely environment. saving” services, is thriving. With Legion Industries, SBMC provides over one hundred Veteran Veterans with specialist machining, Erskine’s Home Managers, Care, members, the Centre has reached engineering and service industry Housekeeping and Support staff capacity. We now plan to enhance skills, with which to impress have again earned high praise the Centre and its capacity whilst potential employers. from visitors and relatives for their actively researching other regions splendid work. Our specialist and venues across Scotland, where Our Veteran family Queen’s Nurse, Dementia Nurse more Erskine Centres can bring all accommodation in the forty-four Consultant and Advanced Nurse Veterans together to enjoy cottages at Erskine also remains 2 Left: Robin Crawford, Chairman. Right: Ian Cumming, Chief Executive very popular, with a well-planned achieved in all our endeavours. We strive to collaborate nationwide in renovation programme in place. owe a debt of gratitude to all staff shaping, influencing and delivering The completion and almost and volunteers who make Erskine’s the outstanding care and holistic instantaneous occupation of our reputation so admirable. We could support that Veterans in Scotland five Assisted Living Apartments neither deliver the care and require. was particularly pleasing. Abutting support we do, nor fund our The Erskine Home, the apartments charitable activities, without their offer comfortable living for fiercely remarkable drive and commitment. independent Veterans who would still like to know that friendly We have a growing awareness that company and expert assistance is we should collaborate more widely on hand, should they need it. to share our expertise and insights Demand and evident need for with colleagues in charity, medical these apartments will influence and government sectors. We are how we might adapt and develop now increasingly involved in think Robin Crawford, Chairman our “Veterans Village” to continue tanks, policy groups and joint to meet the wide-ranging needs of projects on excellence in care and a broad age range of Veterans in support. We do this, not for the future. ourselves, but to ensure that Veterans and their families across All of our work in 2018 has involved all of Scotland receive the care and compassionate teamwork. We are support services they deserve, in very proud of our Erskine heritage return for the Service they gave. In and the level of excellence we have 2019 and going forward, we will Ian Cumming, Chief Executive 3 Care During 2018 the Care Inspectorate the sunroom at the front entrance introduced a new Quality introduced a new inspection to the Home, a development which Improvement Assistant/trainer regime, based around the new added over a third more space for post who will work alongside the Health & Social Care Standards, activities and concerts. At The staff in developing expertise as although they retained the same Erskine Home we completed our well as tailoring the system to our six point scoring matrix. We were dementia - friendly gardens in specific needs. During the year we thrilled when two of our Homes Haig and Ramsay Houses. While also introduced mobile phone who were inspected against these both gardens have water features technology to support staff, new standards were awarded incorporated in them, Ramsay enabling them to record care grade 6 (excellent) in the two House includes an all-weather interventions nearer to the point of themes inspected. The inspections sports area whereas Haig House contact with residents. This has noted the excellent environments, features a central gazebo for resulted in a richness to the which have a warm homely feel to residents to enjoy. During the year, content of our care records. them, the detailed knowledge staff in recognition of the increased have of our residents and the way number of our residents who are The Advanced Nurse Practitioner they can deliver care, alongside living with dementia, we converted (ANP) role we introduced in 2017 our residents, in a way that Yarrow House into a specialist has proven to make a significant maximises the resident’s abilities, dementia care House. positive contribution to the care of rather than focuses on what our residents. This was cannot be done. Of significance to The annual Erskine Motorbike Meet accentuated in July when, with the us was the recognition of various saw over 5,000 visitors to our support of Renfrewshire Health & parts the whole team plays. Each Bishopton estate, with over 800 Social Care Partnership, we were colleague delivers significant care bikers in the parade. It was a able to introduce prescribing to enhancing activities, whether that delight to see residents lead the the ANPs role. Being able to is housekeeping, porters, catering, cavalcade round the town of prescribe timeously has administrative staff as well as Erskine in cars donated again by significantly reduced the response those delivering care more directly. MET Wedding Cars. They were time from diagnosis to The use of our Omi Vista joined by residents on our adapted commencement of appropriate Interactive Tables were noted as bikes as the procession entered treatment. The role has been so engaging and fun to use. the estate for the final journey successful that we will be, with the down the drive. support of the Armed Forces Development remained the key Covenant Fund Trust, introducing a theme within the Care Directorate In terms of leadership structure we Trainee Advanced Nurse throughout 2018. Development of have added Clinical Lead posts to Practitioner post in 2019. the environment across our four both Erskine Glasgow and Erskine homes as well as development of Park Homes. The Clinical Lead During the year we were delighted staff and development of roles. post supports the Home and when our ANP won an award for During 2018 we saw the House Managers in leading the Innovation at the Acute Care completion of our sunrooms in delivery of care within their Home. Advanced Practice Conference and Yarrow House and Red Cross They take on leadership of specific Awards, which was followed a few House, with accompanying aspects of care e.g. the electronic weeks later with the accolade of terraces in Pearson and McKellar medicines management system, Scottish Care, Nurse of the Year. Houses. We are looking forward to the content of the care plans and We were also proud to see our using them to their fullest potential such like critical aspects of our Home Manager in Erskine Park in 2019. services. Supporting staff with the Home successfully complete a nine Erskine Park saw the completion of electronic medicines system, we month development programme 4 and being awarded the title ‘Queen’s Nurse’ from the Queen’s Nursing Institute Scotland – each title certificate was signed personally by Her Majesty. In our 2017 report we noted the joint work, as part of the Unforgotten Forces consortium, with Luminate Scotland and the Artists in Residence project. Before leaving Erskine Park to move to Erskine Glasgow and then Erskine Edinburgh, the artists and residents created an outdoor art exhibition along the cycle path at our Bishopton campus.