Southbank Place July 2014 Temporary Wayfinding Updated Report

Home , BFI IMAX, Shell Centre, Southbank Centre

Southbank Place Temporary Wayfinding Strategy Issue three Southbank Place 2 Temporary Wayfinding 1 Introduction

Issue four 30/07/14 Southbank Place 3 Temporary Wayfinding

Introduction Current Wayfinding Provision

This document sets out recommendations for a temporary Navigation in the area immediately surrounding Waterloo wayfinding and signage strategy to be in place for the Station is relatively poor. Tourists arriving from Waterloo duration of the Southbank Place construction period Station seeking the London Eye or other popular (estimated 4 to 5 years) for pedestrians and cyclists. destinations on the South Bank often struggle to identify and navigate the fastest, most efficient route, mainly because of A temporary wayfinding strategy for the site will need to take the poor layout and legibility of the environment. account of the following areas and will require coordination with various stakeholders: The following measures will further impact on movement and navigation around the development site during the • The Public Realm surrounding the construction construction period: (TfL and London Borough of Lambeth) • The London Underground station (LUL) • Narrowing of Sutton Walk caused by the hoarding line • Waterloo Mainline station (Network Rail) • Closure of the Underground station entrance on York Road • Closure of through routes across the development site • Removal of the pedestrian bridge linking Waterloo station with the South Bank

The Temporary Wayfinding Strategy will need to emphasise the most efficient routes to a range of destinations from pedestrian exits at Waterloo Station (Mainline Rail and Underground) and will also need to consider movements within the stations. Legible London signs already installed in the local area may require relocating and/or updating, and additional information should be incorporated on the hoarding to highlight the most direct walk routes to surrounding attractions such as the London Eye. Towards Sutton Walk

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Key Considerations

EXISTING SIGNAGE PROVISION HOARDINGS CYCLISTS

A range of sign families are currently installed around the Erection of the hoarding will result in the following closures: Closure of the Bus Lane on the northbound carriageway of construction site: Legible London, Barclays Cycle Hire and York Road will impact on cyclists moving across the Waterloo • Footway and Bus Lane on the northbound South Bank Centre, each performing a unique role. Use of area, bringing them into potential conflict with construction carriageway of York Road these systems should be continued and extended during traffic entering and exiting the development site. Clearly construction. Legible London is a citywide wayfinding system • Footway and part of the existing eastbound signed alternative routes will need to be implemented that is easily recognisable and trusted by pedestrians, carriageway of Chicheley Street to assist less confident and vulnerable cyclists to reduce however the system will require repositioning and • Footway and short-stay coach parking bays on the potential conflict with vehicles. information updating to reflect the temporary changes. southbound carriageway of Belvedere Road

Closures of the footways/bus lane will impact on various modal operations in the wider South Bank area. For example, Sutton Walk as the primary route between Waterloo Station and the South Bank attractions, will see an increase in pedestrian footfall. As well as leveraging existing signage – including Legible London – hoardings provide an excellent, high visibility opportunity to communicate with pedestrians.

Issue four 30/07/14 Southbank Place 5 Temporary Wayfinding

Key Considerations

THE FOOTBRIDGE SHELL CENTRE TICKET HALL (TFL) SUTTON WALK

The existing pedestrian footbridge on York Road will be The proposed hoarding line will result in the temporary The proposed hoarding line may intrude onto Sutton Walk closed. Closure of the footbridge will cause the temporary closure of the Shell Centre Ticket Hall. Flows in/out of for a limited period of construction – currently estimated at displacement of pedestrians to alternate routes, which will Waterloo Underground will need to be directed via the Main between 2-3 months – due to piling activities associated impact on existing pedestrian flows. These flows will need Ticket Hall increasing existing footfall. The dispersal of these with Building 4b. For the remainder of the construction to be managed in conjunction with Network Rail and TfL additional passengers will need to be examined with TfL to period the hoarding line will be relaxed back to align with the internal station wayfinding to avoid peak time congestion. avoid congestion. existing boundary of Sutton Walk. The temporary extension of this line will create a ‘pinch point’ on what will become the major route between Waterloo Station and the South Bank. The flow of pedestrians during this time period will need to be carefully managed to avoid overcrowding.

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Expected Pedestrian Routes Golden Jubilee Bridge

Hungerford Bridge The Demolition and Construction Phase Transport Impacts Golden Jubilee Bridge P WATERLOO ROAD STAMFORD STREET report prepared by Steer Davies Gleave assumes that the Royal Festival Hall King’s College Wayfinding and Signage Strategy for the construction period N will: Pedestrian movement through to the Southbank Centre. (Accessible Lift available) • Direct pedestrians to key attractions via Sutton Walk and Belvedere Road/Jubilee Gardens • Direct pedestrians to the South Bank Concert Hall Approach P S e c Centre via Sutton Walk k Riverside Walkway Sutton Walk e r • Direct pedestrians to the Hungerford k Road Street Yor Bridges via Sutton Walk Tenison WAT Wa ER y LO • Direct pedestrians to Westminster Bridge O Exton Street R Me O via York Road and Forum pha A mSt D Jubilee DevelopmentShell reet Gardens CentreSite Belvedere Road Alternate routes through to the london waterloo Southbank via Jubilee Gardens.

Alternate ground level exit via York W London Eye/ Road. Expected to be used by A regualar users. (Commuters) T E Millennium Pier R L O

Route through to the London Eye

Ch iche leyStreet YORK ROAD Chicheley Street route is seen as a secondary route but, will need to be signposted.

RiverThames Leake Street oad r R pu Belvedere Road S d a o R

t e e Approach tr n S io t Johanna n ta S to h rs Street ng a i M d L d a A u Issue four 30/07/14Lower nc Westminster Bridge Road e W lo B e tS r s t id tm re g i et Road e ns te ce r la a P Southbank Place 7 Temporary Wayfinding 2 Signage Relocation

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Signage Audit

A comprehensive audit of existing wayfinding signage in the area immediately surrounding the Southbank Place development was undertaken. The audit took account of all existing pedestrian wayfinding structures that will be affected by the development. Our findings are summarised as follows: • Legible London is used throughout the South Bank and Waterloo area and is located on the immediate edges of the development site. • The Legible London scheme will aid the movement of pedestrians during and after construction. • A total of five pedestrian wayfinding structures will be directly affected by the implementation of the construction hoarding, including four Legible London totems. • Legible London structures requiring relocation will need map, directional and header panel information updating. • Locations for the proposed relocation of structures are presented in this document. • Three TfL Cycle Docking stations are located on the edges of the development - two on Concert Hall Approach and one on Belvedere Road - which will support pedestrian wayfinding around the site.

LL Monolith LL Minilith Cycle Hire Point

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Golden Jubilee Bridge

Hungerford Bridge Existing Signage Location Plan Golden Jubilee Bridge P WATERLOO ROAD STAMFORD STREET Royal Festival Hall King’s College

Existing signage product types and quantities are as follows:

• Legible London x12 (Including three N monoliths and nine miniliths) LL00321 • Southbank Centre spiral totem x1 Concert Hall Approach • TfL Cycle Hire points x3 P S e c k Riverside Walkway Sutton Walk LL00314 e r k Road Street Yor LL00318 Tenison WAT Wa ER LL00396 y LO O Exton Street R Me O phLL00359a A mSt D Jubilee DevelopmentShell UNKNOWN reet LL09052 Gardens CentreSite LL00315 Belvedere Road london waterloo LL00313 W London Eye/ A T E Millennium Pier R L O LL00311

C hich eley Street LL00312 YORK ROAD

RiverThames Leake Street oad r R pu Belvedere Road S d a o R

t e LL00371 e Approach tr n S io t Johanna n ta S to h rs Street ng a i Issue four 30/07/14M d L d a A u Lower nc Westminster Bridge Road e W lo B e tS r s t id tm re g i et Road e ns te ce r la a P Southbank Place 10 Temporary Wayfinding

Golden Jubilee Bridge

Hungerford Bridge Golden Jubilee Bridge P WATERLOO ROAD STAMFORD STREET Royal Festival Hall King’s College Proposed Signage Relocation

We recommend that the following structures are relocated to aid pedestrian flow for the duration of the construction works: N Concert Hall Approach P S • Legible London x4 e c k Riverside Walkway Sutton Walk e • Southbank Centre x1 r k Road Street Yor All structures being relocated fall inside the proposed Tenison WAT Wa ER LL00396 y LO hoarding line. The following pages detail the relocation of O Exton Street R each sign excluding the Southbank Centre structure. Me O LL00396 pha A mSt D Jubilee DevelopmentShell UNKNOWN reet Gardens CentreSite Belvedere Road london waterloo LL00313 LL00364 W London Eye/ A T E Millennium Pier R L O

C hic hele LL00312yStreet YORK ROAD LL00312

RiverThames Leake Street oad r R pu Belvedere Road S d a LL00313 o R

t e e Approach tr n S io t Johanna n ta S to h g rs Street n a i M d L d a A u Issue four Lower30/07/14nc Westminster Bridge Road e W lo B e tS r s t id tm re g i et Road e ns te ce r la a P Golden Jubilee Bridge

Hungerford Bridge Golden Jubilee Bridge P WATERLOO ROAD STAMFORD STREET Southbank Place Royal Festival Hall King’s College 11 Temporary Wayfinding

Concert Hall Approach P S e c LL00312 k Riverside Walkway Sutton Walk e r k Road Street Yor Tenison WATE N Wa R y LO O Exton Street R Me O pha A mSt D Jubilee DevelopmentShell reet Gardens CentreSite Belvedere Road london waterloo

W London Eye/ A T E Millennium Pier R L O

C • Located alongside signaled pedestrian crossing hich eley • Aids movement towards Westminster Bridge, LL00312Street St. Thomas' Hospital or the South Bank YORK ROAD LL00312

RiverThames Leake Street oad r R pu Belvedere Road S d a o R

t e e Approach tr n S io t Johanna n ta S to h rsIssue four 30/07/14Street ng a i M d L d a A u Lower nc Westminster Bridge Road e W lo B e tS r s t id tm re g i et Road e ns te ce r la a P Golden Jubilee Bridge

Hungerford Bridge Golden Jubilee Bridge P WATERLOO ROAD STAMFORD STREET Royal Festival Hall King’s College

Concert Hall Approach P S e c k Riverside Walkway Sutton Walk e r k Road Street Yor Tenison WAT Wa ER y LO O Exton Street R Me O pha A mSt D Jubilee DevelopmentShell reet Gardens CentreSite Belvedere Road london waterloo

W London Eye/ A Southbank Place 12 T Temporary Wayfinding E Millennium Pier R L O

LL00312

Scheme Sign Ref: Face A C N SBP-‐003 hi Orientation of user: Facing SW ch ele LL Sign No: yStreet SOUTH BANK 00312 York Road YORK ROAD Location: A York Road The London Eye è B LL00312 Sea Life Aquarium Product type: County Hall Minilith Central London Dungeon Golden Jubilee Bridges Easting: TBC é St. Thomas’ Hospital WESTMINSTER RiverThames

Northing: Leake Street TBC d oa r R Face B pu Belvedere Road Orientation of user: Facing NE S

d SOUTH BANK a York Road o R

é Waterloo (TUBE, National Rail) BFI IMAX t Southbank Centre e WATERLOO

e The London Eye Approach tr ç Sea Life Aquarium n S County Hall io t The London Dungeon Johanna n ta Golden Jubilee Bridges S to h rs Street ng a i M d L Issue four 30/07/14 d a A u Lower nc Westminster Bridge Road e W lo B e tS r s t id tm re g i et Road e ns te ce r la a P Golden Jubilee Bridge

Hungerford Bridge Golden Jubilee Bridge P WATERLOO ROAD STAMFORD STREET Southbank Place Royal Festival Hall King’s College 13 Temporary Wayfinding

Concert Hall Approach P S e c LL00313 k Riverside Walkway Sutton Walk e r k Road Street Yor Tenison WATE N Wa R y LO O Exton Street R Me O pha A mSt D Jubilee DevelopmentShell reet Gardens CentreSite Belvedere Road london waterloo LL00313

W London Eye/ A T E Millennium Pier R L O

C • The sign structure will aid pedestrians along York Road hic hele towards Westminster Bridge and St. Thomas' Hospital yStreet • Located on main pedestrian route at YORK ROAD Forum Magnum Square

RiverThames Leake Street oad r R pu Belvedere Road S d a LL00313 o R

t e e Approach tr n S io t Johanna n ta S to h rs Issue fourStreet 30/07/14 ng a i M d L d a A u Lower nc Westminster Bridge Road e W lo B e tS r s t id tm re g i et Road e ns te ce r la a P Golden Jubilee Bridge

Hungerford Bridge Golden Jubilee Bridge P WATERLOO ROAD STAMFORD STREET Royal Festival Hall King’s College

W London Eye/ A T E Millennium Pier R L O

Ch iche leyStreet

Southbank Place YORK ROAD 14 Temporary Wayfinding

LL00313

RiverThames Leake Street Scheme Sign Ref: Face A N SBP-‐004 oad Orientation of user: Facing SW R r u LL Sign No: p Belvedere Road SOUTH BANK S 00313 Forum Magnum Square A Location: d LL00313 a B Forum Magnum Square é St. Thomas’ Hospital o WESTMINSTER R

Product type: Minilith Central

t Easting: e TBC e Approach n tr Northing: S Face B io TBC t Orientation of user: Facing NE Johanna n ta S to SOUTH BANK sh Forum Magnum Square r Street ng a i M d d L é Waterloo (TUBE, National Rail) a A BFI IMAX Lower u Southbank Centre nc The London Eye e Westminster Bridge Road WATERLOO l W o B e The London Eye tS r ç London Eye Pier (Pier Picto) t i s County Hall r d tm e g i Sea Life Aquarium et Road e ns The London Dungeon te ce r la a P

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Golden Jubilee Bridge

Hungerford Bridge Golden Jubilee Bridge LL00396 P WATERLOO ROAD STAMFORD STREET Royal Festival Hall King’s College

Concert Hall Approach P S e c k Riverside Walkway Sutton Walk e r k Road Street Yor Tenison WAT Wa ER LL00396 y LO O Exton Street R Me O LL00396 pha A mSt D • Relocate to oppositeJubilee side of York Road and left DevelopmentShell reet of the crossingGardens island to avoid congestion. CentreSite Belvedere Road london waterloo

W London Eye/ A T E Millennium Pier R L O

Ch iche leyStreet YORK ROAD

Issue four 30/07/14 RiverThames Leake Street oad r R pu Belvedere Road S d a o R

t e e Approach tr n S io t Johanna n ta S to h rs Street ng a i M d L d a A u Lower nc Westminster Bridge Road e W lo B e tS r s t id tm re g i et Road e ns te ce r la a P Golden Jubilee Bridge

Hungerford Bridge Golden Jubilee Bridge P WATERLOO ROAD STAMFORD STREET Royal Festival Hall King’s College

Southbank Place 16 ConcertTemporary Hall Wayfinding Approach P S e c k Riverside Walkway LL00396Sutton Walk e r k Road Street or Scheme Sign Ref: Y Face A N TenisonSBP-‐001 W Orientation ATE of user: Facing SE W R LL Sign No: ay L LL00396 00396 SOUTH O BANK York O Road Exton Street

Location: R O A Me Station Approach Waterloo (TUBE, National Rail) B ph é A am D Product S type: tr e Jubilee DevelopmentShell Monolith et BFI IMAX ç Site Easting: Gardens Centre TBC Belvedere Road

Northing: london F ace waterloo B TBC Orientation of user: Facing NW

SOUTH BANK York Road W London Eye/ A T E Millennium Pier é BFI Southbank R National Theatre L The London Eye O London Eye Pier (Pier logo)

St. Thomas’ Hospital ç WESTMINSTER

BFI IMAX è Ch iche ley Street

YORK ROAD

Issue four 30/07/14

RiverThames Leake Street oad r R pu Belvedere Road S d a o R

t e e Approach tr n S io t Johanna n ta S to h rs Street ng a i M d L d a A u Lower nc Westminster Bridge Road e W lo B e tS r s t id tm re g i et Road e ns te ce r la a P Southbank Place 17 Temporary Wayfinding

Golden Jubilee Bridge

Hungerford Bridge Golden Jubilee Bridge P WATERLOO ROAD STAMFORD STREET Royal Festival Hall King’s College

LL - 00364

N Concert Hall Approach P S e c k Riverside Walkway Sutton Walk e r k Road Street Yor Tenison WAT Wa ER y LO O Exton Street R Me O pha A mSt D Jubilee DevelopmentShell LL00364 reet Gardens CentreSite Belvedere Road london waterloo LL00364 • Move sign structure across the road to the W London Eye/ A York Road National Rail entrance T E Millennium Pier R • Sign located just outside the canopy L O to make it more visible

Ch iche leyStreet YORK ROAD

RiverThames Leake Street oad r R pu Belvedere Road S d a Issue four 30/07/14 o R

t e e Approach tr n S io t Johanna n ta S to h rs Street ng a i M d L d a A u Lower nc Westminster Bridge Road e W lo B e tS r s t id tm re g i et Road e ns te ce r la a P Golden Jubilee Bridge

Hungerford Bridge Golden Jubilee Bridge P WATERLOO ROAD STAMFORD STREET Royal Festival Hall King’s College

Concert Hall Approach P S e c k Riverside Walkway Sutton Walk e Southbank Place r 18 Temporary Wayfinding k Road Street Yor Tenison WAT Wa ER LL - 00364 y LO O Exton Street Scheme Sign Ref: R M Face A O N SBP-‐002e ph Orientation of user: Facing SW A am D S Jubilee LL00364 LL Sign No: tree DevelopmentShell SOUTH t BANK 00364 York Road CentreSite A Gardens Location: Belvedere Road B York Road St.Thomas' Hospital é londonWESTMINSTER waterloo Product type: Minilith Central

Easting: W London Eye/ TBC A T Northing: E Millennium Pier TBC R Face B L Orientation of user: Facing NE O

SOUTH BANK York Road

BFI IMAX

é C Southbank Centre hic National Theatre hel BANKSIDE eyStreet Waterloo (TUBE, National Rail) ì

è YORK ROAD Southbank Centre The London Eye London Eye Pier (pier picto) Sea Life Aquarium The London Dungeon

ì

RiverThames

Leake Street Issue four 30/07/14 oad r R pu Belvedere Road S d a o R

t e e Approach tr n S io t Johanna n ta S to h rs Street ng a i M d L d a A u Lower nc Westminster Bridge Road e W lo B e tS r s t id tm re g i et Road e ns te ce r la a P Southbank Place 19 Temporary Wayfinding

Recommendation

Based on our signage audit and understanding of the • In addition to Legible London maps on signs in the impacts construction work will have on pedestrians, a area immediately surrounding the development, maps summary of our recommendation are as follows: on signs within a walk radius of up to 15 minutes will be affected and will require updating. • No new Legible London structures are proposed as a result of the development as • The Legible London master map will require updating the current area coverage is sufficient. to show the removal of crossing points, closure of bus stops and pedestrian footbridge and to treat the • Four existing Legible London structures will require development site as an inaccessible built up area relocating as a consequence of the development, these will be relocated to aid pedestrian movement over the construction period. • The following signs require relocation: LL00312, LL00313, LL00396 and LL00364. Locations for proposed relocation of structures are included in this document • A further sign structure on Sutton Walk owned by The South Bank Centre and containing South Bank Centre event and cultural information will also require removal and relocation. • Additional pedestrian wayfinding information applied to the construction hoardings will be required to support movement around the site. • Pedestrians should be encouraged to use Sutton Walk as the main connecting route to and from South Bank destinations including The London Eye. • Legible London structures requiring relocation will need map, directional and header panel information updating Legible London mapping will require updating

Issue four 30/07/14 Southbank Place 20 Temporary Wayfinding 3 Construction Hoardings

Issue four 30/07/14 Southbank Place 21 Temporary Wayfinding

Hoarding Line

The plan alongside indicates the proposed construction hoarding line, and highlights areas that can support additional wayfinding information to aid pedestrian journeys N between Waterloo and the South Bank in yellow. The areas are located to achieve maximum visibility at locations of key LL00311 pedestrian movements/decisions.

Position of relocated Legible London signs Position of existing Legible London signs

Proposed Construction Hoarding layout supplied by McGee

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Proposed Directional Content

Belvedere Road/London Eye Destination Direction Pictogram N St. Thomas' Hospital è Houses of Parliament WESTMINSTER Southbank Centre ç Existing Monolith LL00311 BFI Southbank National Rail, Waterloo Underground National Theatre

Chicheley St. Destination Direction Pictogram The London Eye ë London Eye Pier Pier logo Sea Life Aquarium The London Dungeon Belvedere Road/ the London Eye St. Thomas' Hospital ç WESTMINSTER National Rail, Waterloo è Underground BFI IMAX Southbank Centre

Belvedere Road Destination Direction Pictogram National Rail, Waterloo ë Underground BFI IMAX The London Eye è London Eye Pier Pier logo Note:Sea Life destinations, Aquarium nomenclature and hierarchy takenThe London from Legible Dungeon London information system. Exact sizeSt. Thomas' of hoarding Hospital panel is TBC by Sectorlight. WESTMINSTER Southbank Centre ç BFI Southbank National Theatre Issue four 30/07/14 York Road Destination Direction Pictogram Southbank Place 23 Temporary Wayfinding

Belvedere Road/London Eye Destination Direction Pictogram St. Thomas' Hospital è Houses of Parliament WESTMINSTER Southbank Centre ç BFI Southbank National Rail, Waterloo Proposed Directional Content Underground National Theatre

Chicheley St. Destination Direction Pictogram N The London Eye ë London Eye Pier Pier logo Sea Life Aquarium The London Dungeon St. Thomas' Hospital ç WESTMINSTER National Rail, Waterloo è Underground BFI IMAX Southbank Centre

Belvedere Road Destination Direction Pictogram National Rail, Waterloo ë Underground BFI IMAX The London Eye è Chicheley St. London Eye Pier Pier logo Sea Life Aquarium The London Dungeon St. Thomas' Hospital WESTMINSTER ç Southbank Centre Relocated LL Minilith LL00312 BFI Southbank National Theatre

York Road Destination Direction Pictogram Note: destinations, nomenclature and hierarchy taken from Legible London information system. Exact size of hoarding panel is TBC by Sectorlight.

Issue four 30/07/14 Belvedere Road/London Eye Destination Direction Pictogram St. Thomas' Hospital è Houses of Parliament WESTMINSTER Southbank Centre ç BFI Southbank National Rail, Waterloo Underground NationalSouthbank Theatre Place 24 Temporary Wayfinding Chicheley St. Destination Direction Pictogram The London Eye ë London Eye Pier Pier logo Sea Life Aquarium The London Dungeon St. Thomas' Hospital ç WESTMINSTER National Rail, Waterloo è Underground BFIProposed IMAX Directional Content Southbank Centre

Belvedere Road Destination Direction Pictogram N National Rail, Waterloo ë Underground BFI IMAX The London Eye è London Eye Pier Pier logo Sea Life Aquarium The London Dungeon St. Thomas' Hospital WESTMINSTER Southbank Centre ç BFI Southbank National Theatre

York Road Belvedere Road Destination Direction Pictogram

Note: destinations, nomenclature and hierarchy taken from Legible London information system. Exact size of hoarding panel is TBC by Sectorlight.

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Proposed Directional Content

York Road Destination Direction Pictogram N National Rail, Waterloo è Underground BFI IMAX Southbank Centre The London Eye London Eye Pier Pier logo Sea Life Aquarium The London Dungeon County Hall ç St. Thomas' Hospital WESTMINSTER

Sutton Walk Destination Direction Pictogram The London Eye è London Eye Pier Pier logo Sea Life Aquarium The London Dungeon National Rail, Waterloo ç Underground St.Thomas' Hospital WESTMINSTER York Road

Relocated LL Minilith

Note: destinations, nomenclature and hierarchy taken from Legible London information system. Exact size of hoarding panel is TBC by Sectorlight. Relocated LL Minilith

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Proposed Directional Content

Sutton Walk Destination Direction Pictogram BFI Southbank è N National theatre The London Eye London Eye Pier Pier logo Sea Life Aquarium The London Dungeon Waterloo ç National Rail, St.Thomas' Hospital WESTMINSTER

Sutton Walk

Note: destinations, nomenclature and hierarchy taken from Legible London information system. Exact size of hoarding panel is TBC by Sectorlight. Relocated LL Minilith

Issue four 30/07/14 Belvedere Road/London Eye Destination Direction Pictogram St. Thomas' Hospital è Houses of Parliament WESTMINSTER Southbank Centre ç Southbank Place BFI Southbank 27 National Rail, Waterloo Temporary Wayfinding Underground National Theatre

Chicheley St. Destination Direction Pictogram The London Eye ë London Eye Pier Pier logo Sea Life Aquarium The London Dungeon St. Thomas' Hospital ç WESTMINSTER National Rail, Waterloo è Underground BFI IMAX Summary Southbank Centre Belvedere Road Destination Direction Pictogram National Rail, Waterloo ë Underground BFI IMAX The London Eye è N London Eye Pier Pier logo Belvedere Road/London Eye Sea Life Aquarium The London Dungeon Destination Direction Pictogram St. Thomas' Hospital St. Thomas' Hospital è WESTMINSTER Houses of Parliament Southbank Centre ç WESTMINSTER BFI Southbank Southbank Centre ç BFI Southbank National Theatre National Rail, Waterloo York Road Belvedere Road/London Eye Underground Destination Direction Pictogram DestinationNational Theatre Direction Pictogram St. Thomas' Hospital è HousesChicheley of Parliament St. WESTMINSTERDestination Direction Pictogram SouthbankThe London Centre Eye ç ë BFILondon Southbank Eye Pier Pier logo Sea Life Aquarium National Rail, Waterloo The London Dungeon Underground NationalSt. Thomas' Theatre Hospital ç WESTMINSTER National Rail, ChicheleyWaterloo St. è Destination Direction PictogramUnderground TheBFI London IMAX Eye ë LondonSouthbank Eye Pier Centre Pier logo Sea Life Aquarium TheBelvedere London Dungeon Road St.Destination Thomas' Hospital çDirection Pictogram National Rail, WESTMINSTERWaterloo ë Sutton Walk NationalUnderground Rail, Destination Direction Pictogram Waterloo è BFI IMAX Underground BFI Southbank è è BFIThe IMAX London Eye National theatre SouthbankLondon EyeCentre Pier Pier logo The London Eye Sea Life Aquarium London Eye Pier Pier logo BelvedereThe London Road Dungeon Sea Life Aquarium DestinationSt. Thomas' Hospital Direction Pictogram The London Dungeon ç WESTMINSTER National Rail, Waterloo National Rail, WaterlooSouthbank Centre ë ç Underground St.Thomas' Hospital BFIBFI IMAX Southbank WESTMINSTER TheNational London Theatre Eye è London Eye Pier Pier logo York Road SeaYork Life AquariumRoad Destination Direction Pictogram TheDestination London Dungeon Direction Pictogram National Rail, Waterloo è St. Thomas' Hospital Underground WESTMINSTER BFI IMAX ç Southbank Centre Southbank Centre BFI Southbank The London Eye National Theatre London Eye Pier Pier logo Sea Life Aquarium York Road The London Dungeon Destination Direction Pictogram County Hall ç St. Thomas' Hospital Issue four 30/07/14 WESTMINSTER

Hoarding Concept Design

The proposed concept for the application of wayfinding to the hoardings uses the Legible London graphic language to direct to destinations in the local area. Southbank Centre Graphics would typically be printed onto Dibond BFI Southbank which is widely used for this type of application. The London Eye

Transport for London advised that similar products have been used on Crossrail sites such as Tottenham Court Road.

Legible London led wayfinding information graphics (Indicative content)

Southbank Centre Southbank Place BFI Southbank Development by The London Eye

Incorporated with brand led images (Indicative content)

Steer Davies Gleave_Southbank Place_Hoardings Concept_09/11/14_CONFIDENTIAL Issue four 30/07/14 Southbank Place 29 Temporary Wayfinding 4 Network Rail

Issue four 30/07/14 Southbank Place 30 Temporary Wayfinding

Waterloo Station

With over 94 million passenger entries and exits between • Internally within the station, Network Rail will April 2011 and March 2012, Waterloo is Britain's busiest be updating signage which will take account railway station by passenger usage with much of Waterloo's of changes to passenger exits. passenger traffic local or suburban. The station complex • Network Rail do not own or maintain the combines national rail and underground services making it footbridge or the exit onto York Road. one of the busiest passenger terminals in Europe, and the • The closure of Exit 6 will need to be communicated to 91st busiest railway station in the world. The station was South Bank Centre attractions to allow them to amend home to Eurostar international trains from 1994 until 2007. visitor information on websites and printed material. Located directly opposite the Southbank Place site, passenger flows exiting the station to destinations along the South Bank will be affected during construction. • The closure of the footbridge which provides a link to both sides of York Road for passengers exiting the station will cause a displacement Exit 6 will be closed of passengers within the station. • Exit 6 (South Bank) takes passengers out of the station via the bridge. Displaced passengers will be directed to use Exit 5 (Waterloo Bridge). • Network Rail will close Exit 6 for the entire period of construction. • To alleviate passenger numbers, Network Rail plan to reopen the International Terminal exit. This is in part due to the international platforms being made ready for commuter services. Passengers moving from this exit will join those from Exit 5 and will be channelled towards the crossing opposite Sutton Walk. • The opening of the old International Terminal is part of a wider programme of redevelopment under the Waterloo Masterplan which will begin implementation this year. Internal signage will be updated by Network Rail Passengers will be directed out of the station via Exit 5

Issue four 30/07/14 Southbank Place 31 Temporary Wayfinding 5 Cycling

Issue four 30/07/14 Southbank Place 32 Temporary Wayfinding

Current Conditions WATERLOO ROAD

The Waterloo area is a busy commuter route for all transport Theed Street modes including cyclists who may pass through, begin Cornwall et N Stre or end their journey there. The construction period for Concert Hall Approach Whittlesey P S e c k R Roupell Street Southbank Place will impact on these journeys. In particular, Riverside Walkway Sutton Walk e o r a rk Road Street d the proposed reduction of York Road to one lane of traffic - Yo Tenison W W ATE Brad Street ay RL bringing private and construction vehicles, buses and cyclist OO Exton Street R aSt M O sk together in close proximity - will impact on cyclists using York eph A Ala amS D Jubilee Shell treet W Wootton iStreet Road. t n Centre e d Gardens Belvedere Road re St m i l london waterloo l The plan shown alongside indicates the path of the National Sandell W London Eye/ A T Cycle Network which passes through the Waterloo area E Millennium Pier R L O R however, this path does not take cyclist along York Road and O A instead directs them along the quieter Belvedere Road. D Chi chel e eyStreet ac rr YORK ROAD Te The Cut Victoria Embankment Pear Holmes Place

RiverThames Leake Street oad r R pu W Belvedere Road S A TE d R a o LO R R O

A d

t a D

e o

e Approach R

tr n s o i S i l t Johanna y n ta S a Coral Street to B rsh Street ng a i M d L d a A u Lower nc Westminster Bridge Road e W lo B e tS r s t id tm re g i et Road e ns Ro te ce ad r la Big Ben a P h t Street Frazier e y b Stre m rph et a u L Westminster Bridge Road M St Thomas’ Hospital

h Pearman Street rs Greenham Close Ma er p Carlisle Lane p U Lambeth North Emery Street

Royal Street d a o R W Ke e stm n ins n Issue four te30/07/14r i n g to

n Southbank Place 33 Temporary Wayfinding

Bikability Levels WATERLOO ROAD

Bikeability is the national programme for cycle training in the Theed Street UK and is also a term for the extent to which an environment Cornwall et N Stre is friendly for bicycling. There are three Bikeability levels, all Concert Hall Approach Whittlesey P S e c k R Roupell Street of which can be seen within the Waterloo area. Riverside Walkway Sutton Walk e o r a k Road Street d Yor Tenison W W ATE Brad Street Level 1 ay RL OO Exton Street R aSt M O sk eph A Ala Traffic-free routes, paths and crossings plus shared spaces amS D Jubilee Shell treet W Wootton iStreet t n with very low traffic flows - suitable for cyclists of all levels. Centre e d Gardens Belvedere Road re St m i l london waterloo l May be adjacent to carriageways or an off-road route. Sandell W London Eye/ A T E Millennium Pier R L O R Level 2 O A D Roads, tracks and crossings suitable for cyclists at Bikability Chi chel e eyStreet ac Level 2. Most residential roads. rr YORK ROAD Te The Cut Victoria Embankment Pear Holmes Place Level 3+

RiverThames Leake Street oad r R Roads and crossings with higher level of risk even for pu W Belvedere Road S A TE d R experienced Level 3 cyclists. a o LO R R O

A d

t a D The National Cycle Route runs through the Level 1 and 2 e o e Approach R

tr n s o i S i l t Johanna y areas and is well signed along this route. n ta S a Coral Street to B rsh Street ng a i M d L d a A u Lower nc Westminster Bridge Road e W lo B e tS r s t id tm re g i et Road e ns Ro te ce ad r la Big Ben a P h t Street Frazier e y b Stre m rph et a u L Westminster Bridge Road M St Thomas’ Hospital

h Pearman Street rs Greenham Close Ma er p Carlisle Lane p U Lambeth North Emery Street

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n Southbank Place 34 Temporary Wayfinding

Recommendations WATERLOO ROAD

It is recommended that cyclists are encouraged to avoid York Theed Street Road as part of their journey during construction works and, Cornwall et N Stre instead to use the designated National Cycle route. It should Concert Hall Approach Whittlesey P S e c k R Roupell Street be noted that some cyclists will choose to continue using Riverside Walkway Sutton Walk e o r a rk Road Street d York Road. Yo Tenison W W ATE Brad Street ay RL OO Exton Street To encourage cyclists to change their journey and to prepare R aSt M O sk eph A Ala amS D them for the changes in road conditions we recommend the Jubilee Shell treet W Wootton iStreet t n Centre e d Gardens Belvedere Road re implementation of a series of temporary signs. St m i l london waterloo l Sandell W • Advance warning - of construction works ahead to London Eye/ A T E Millennium Pier R L prepare cyclists for changes to road conditions. O R O A • Construction warning - to alert cyclists of D Chi narrow lanes and left turning vehicles. chel e eyStreet ac rr YORK ROAD Te • Politeness - reminding road users not to overtake The Cut Victoria Embankment Pear and be aware of vehicles around them. Holmes Place

RiverThames Leake Street oad r R In addition to the existing National Cycle Network signage pu W Belvedere Road S A TE d R around Westminster Bridge Road, further signs are required a o LO R R O

to increase its visibility to cyclists. The signs are not intended A d

t a D

e o as a diversion but, the promotion of a alternate existing e Approach R

tr n s o i S i l t Johanna y n ta National Cycle route. S a Coral Street to B rsh Street ng a i M d L d a A u Lower nc Westminster Bridge Road e W lo B e tS r s t id tm re g i et Road e ns Ro te ce ad r la Big Ben a P h t Street Frazier e y b Stre m rph et a u L Westminster Bridge Road M St Thomas’ Hospital

h Pearman Street rs Greenham Close Ma er p Carlisle Lane p U Lambeth North Emery Street

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n Southbank Place 35 Temporary Wayfinding

National Cycle Network signage

The signs along side are indication of the additional sign types required to sign the National Cycle rote. These are national standard signs.

DRAFT - 29/07/14 ORIGINAL ISSUE JZC Rev. Date Purpose of sketch ChkDes App U:\London\Projects\225\5\52\01\CAD\Drawings\Highway Signs\Directional Signs Cyclists01 -

t +44 (0)20 7910 5000 e [email protected] Sketch Title: CAD REFERENCE:

SOUTHBANK PLACE DIRECTIONAL SIGNS FOR CYCLISTS

Sketch No. Sheet No. 29/07/2014 NTS @ A3 Directional Signs Cyclists 01 of 01 DATE:

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Proposed Sign Types

The proposed sign types are widely used across London construction sites and are easily recognisable by road users. Lambeth Cyclists, the Lambeth branch of the London Cycling Campaign were consulted during the project and have endorsed our approach of information sharing and awareness raising as opposed to diversions.

National Cycle Network signage To be located on approach to and along York Road

Advanced warning on approach to the site Warnings on approach to site gates

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Issue four 30/07/14 Southbank Place 38 Temporary Wayfinding

Consultation

A number of groups were consulted for this project to allow us to gain a greater understanding of the challenges that will be faced during the construction period.

Transport for London London Borough of Lambeth Network Rail

• Sergio Luke, Customer Information Delivery • Eric Duval, Cycle Parking Programme • Joe Hendry, Station Operations Manager Manager, [email protected] Manager, [email protected] (Waterloo), [email protected] • Stephanie Groot, Legible London Programme • Suzy Harrison, Sustainable Travel Coordinator, Manager, [email protected] [email protected] Lambeth Cyclists • Tola Fatusin, Senior Borough Programme Officer, [email protected] • Charlie Holland, Borough coordinator, • Geraldine Martin, Investment & Events Communication, (Lambeth Cyclists) External Relations, [email protected] • Jerry Hill, Sign and Wayfinding Design Unit, [email protected]

Issue four 30/07/14