INVESTOR REPORT Full year 2020 Management and contact details AMP executive committee Francesco De Ferrari Chief Executive Officer and Acting Chief Executive Officer, AMP Capital David Cullen Group General Counsel James Georgeson Chief Financial Officer Scott Hartley Chief Executive Officer, AMP Australia Helen Livesey Group Executive, People and Corporate Affairs Phil Pakes Chief Risk Officer Blair Vernon Chief Executive, New Zealand Wealth Management Investor relations Jason Bounassif Group Treasurer and Investor Relations Telephone 61 2 9257 9684 Email
[email protected] Michael Vercoe Senior Institutional Investor Relations Manager Telephone 61 2 9257 4244 Email
[email protected] Online reports This Investor Report is available online at amp.com.au/shares along with other investor relations information. Authorised for release by the AMP Limited Board. AMP Limited ABN 49 079 354 519 Contents AMP Investor Report FY 20 1 Contents AMP Business overview 2 FY 20 performance summary 3 Financial summary 4 AMP business unit results AMP Australia Australian wealth management 6 AMP Bank 12 AMP Capital 15 New Zealand wealth management 20 AMP Life 22 Group Office and related matters 23 Capital, debt and liquidity Regulatory capital requirements and capital management framework 25 Capital adequacy 26 Debt and liquidity overview 27 Additional AMP group information Sensitivities – profit and capital 28 Market share and channel analysis 30 AMP Capital investment performance 31 Glossary of terms Accounting treatment, definitions and exchange rates 32 Important general notes This Investor Report provides financial information reflecting results after income tax, unless otherwise indicated, for AMP shareholders. Information is provided on an operational basis (rather than a statutory basis) to reflect a management view of the businesses and existing structures.