Helpful Contacts
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To find out about the full range of services Early Help Teams Sensory & Communication Service and support for children and young (for Family Support Practitioners, Parenting Co-ordinators, (hearing, visual & multi-sensory) Education Welfare Officers, Specialist Youth Support Workers, [email protected] 01473 264717 people with special educational needs School nursing team): visit: www.suffolklocaloffer.org.uk or Social Care Services Customer First 0808 800 4005 contact the Local Offer Advisor on (including the Disabled Children & Young people’s service) Central & South Stowmarket 01449 745155 0345 606 1490 Suffolk Sudbury 01787 315900 Suffolk Family Information Service 0345 608 0033 For information about childcare and early education in Suffolk County Services Ipswich N&E 01473 263295 Transport 0345 606 6173 Ipswich North Felixstowe 01394 605060 [email protected] Providing confidential and impartial information, Admissions 0345 6000981 & East Saxmundham, www.suffolkonboard.com/school-travel/ www.suffolk.gov.uk/admissionstoschools Framlingham, Leiston 01728 652303 advice and support to help children, parents and young people take part in decisions Children in Care Ipswich 01473 263391 South & West Health services for Children & that affect their lives. Suffolk virtual school office 01473 260818 Young people Lowestoft & Beccles, Bungay, 01502 674747 County Inclusion Support Service (CISS) bases: Community paediatric services Waveney Halesworth, Southwold Ipswich Westbourne Academy 01473 466173 Ipswich 01473 321200 Autumn Term 2 020 Lowestoft Red Oak Primary School 01502 588345 West Bury St Edmunds 01284 758610 Bury 01284 741700 Sudbury Wells Hall Primary School 01787 468925 or Forest Heath 01284 758620 Lowestoft & Waveney 01493 442322 01787 468926 Haverhill 01284 758630 Mental health services Customer feedback Emotional Wellbeing Hub 0345 600 2090 (compliment or complaint about Suffolk CC services) For Lowestoft & Waveney Point 1 0800 977 4077 Elective Home Education 01473 265139 www.suffolk.gov.uk/about/give-feedback-or-make-a-complaint/ [email protected] [email protected] 01473 260711 Occupational therapy services Information Advi ce Suppo rt Dyslexia Outreach Team (DOT) Family Services Team Bury 01284 741714 Nicky Wilde (County Lead Specialist Teacher) (assessments/EHC plans/exclusions/specialist placements) Ipswich 01473 321230 [email protected] Lowestoft 01502 521516 [email protected] Lowestoft & Waveney 01493 442322 Bury 01284 741234 [email protected] Patient Advice and Liaison Service (PALS) Educational Psychologists (Psychology & Therapeutic Services) Ipswich 01473 260670 [email protected] (find your local service online, or contact the Local Offer Adviser Main number 01473 264700 on 0345 606 1490) Judith Mobbs Assistant Director for Inclusion & skills 01473 264317 Kate Fieldhouse Senior EP, 01473 263710 School nursing services (& Health Visitors) Tracy Winwood Head of SEND Services 01473 264703 Bury St Edmunds area [email protected] 0345 607 8866 Elaine Price Senior EP, Lowestoft area 01502 674729 Maria Hough Inclusion Consultant 01473 260394 Marie Osborn Senior EP, Ipswich area 01473 265538 Helen Stanley SEND Family Services Manager 01502 674716 Speech & language therapy services Bury 01284 741732 Education Welfare SENDAT (support service for pupils with complex needs) Ipswich 01473 321225 Sharon Everitt Lead Attendance Officer 01473 265348 www.outreach.sendat.academy 01284 761934 Lowestoft & Waveney 01493 809977 All Suffolk County Council staff may be emailed: [email protected] National Organisations Family Rights Group 0808 801 0366 SCOPE (disability support) 0808 800 3333 Homestart (advice and support for families) 01473 621104 www.frg.org.uk www.scope.org.uk www.home-start.org.uk AFASIC (Voice for life) 0300 666 9410 www.afasic.org.uk Health Watch (Health and Social Care Consumer Champions) SENDIST (Special Educational Needs and Disability) 01325 289350 Indigo Dyslexia Centre 0845 347 9322 www.healthwatch.co.uk 0300 068 3000 www.justice.gov.uk/tribunals/send www.4dyslexics.com Action for Sick Children 0161 486 6788 www.actionforsickchildren.org Hyperactive Children’s Support Group 01243 539966 SENSE (deaf/blind charity) 0300 330 9256 Level Two Youth Project (Felixstowe) 01394 272521 www.hacsg.org.uk www.sense.org.uk www.leveltwo.org British Dyslexia Association 0333 405 4567 www.bdadyslexia.org.uk I CAN (speech & language impaired) 0207 843 2544 Tree of Hope 01892 535525 Lowestoft Dyslexia & Dyspraxia Support Group 01502 589053 www.ican.org.uk [email protected] www.facebook.com/northern.suffolkdyslexiaassocation/ Caudwell Charity (Support Service for Disabled National Autistic Society (NAS) 0808 800 4104 Children & families) IPSEA book helpline appointments online Tourettes Action 0300 777 8427 www.caudwellchildren.com 0345 300 1348 (Independent Parental Special Education Advice) www.tourettes-action.org.uk NAS Lowestoft & North Suffolk branch www.ipsea.org.uk Local branch manned by volunteers 07798 882 583 Cerebra 0800 328 1159 Twins & Multiple Births Association 01252 332344 [email protected] www.cerebra.org.uk Independent Schools Council 0207 766 7070 www.tamba.org.uk Number 72 (family support services) 01787 310610 Civil Legal Advice 0345 345 4345 www.isc.co.uk Whizz-Kidz 0207 233 6600 www.number72.org (Legal Aid for Education/Judicial Kidscape (child safety/bullying) 0207 730 3300 www.whizz-kidz.org.uk Review eg SEN, Exclusions, Provision) www.kidscape.org.uk PACT www.parentsandcarerstogether.uk/services 07856 038799 Working Families 0300 012 0312 Children Today Charitable Trust 01244 335622 Lifeline 4Kids www.lifeline4kids.org www.workingfamilies.org.uk The Source (for young people in Suffolk) www.childrentoday.org.uk www.thesource.me.uk Local Government Ombudsman 0300 061 0614 Young Minds 0808 802 5544 Suffolk Carers Matter 01284 333035 Contact.(for families with disabled children). 0808 808 3555 www.lgo.org.uk (young peoples mental health & wellbeing) www.cafamily.org.uk www.suffolkcarersmatter.org.uk ME Association 0344 576 5326 www.youngminds.org.uk Child Law Advice Family Law 0300 330 5480 www.MEassociation.org.uk Suffolk Dyslexia Association (Education law advice line) Education law 0300 330 5485 www.suffolkdyslexiaassociation.org.uk Mencap (learning difficulties) 0808 808 1111 Local Organisations www.childlawadvice.org.uk www.mencap.org.uk Activities Unlimited 01473 260026 Suffolk Music Therapy Services The Dame Vera Lynn Children’s Charity 01444 473274 www.suffolkmusictherapyservices.co.uk/ Mermaids (gender variant & transgender children & young people) (for children with additional needs) (for children with cerebral palsy) Suffolk Family Carers 01473 835477 http://www.mermaidsuk.org.uk/ 0808 801 400 www.activities-unlimited.co.uk www.dvlcc.org.uk www.suffolkfamilycarers.org MindEd – (Children and Young People’s Mental Health) Anglia Care Trust (SEND mediation) 01473 618 675 Disability Rights UK (post 16) Students helpline 0330 995 0400 www.angliacaretrust.org.uk Suffolk Parent Carer Network 01473 345375 www.disabilityrightsuk.org (Tues & Thurs 11am – 1pm) www.minded.org.uk/ www.spcn.org.uk ASD Helping Hands 01362 288110 Down’s Syndrome Association 0333 121 2300 National Autistic Society 0808 800 4104 Suffolk Sight (sight loss charity) 01284 748800 www.autism.org.uk www.asdhelpinghands.org.uk www.downs-syndrome.org.uk Suffolk Young People’s Health Project – 4YP 01473 252607 National Deaf Children’s Society 0808 800 8880 Autism and ADHD 07915 908432 Dyspraxia Foundation 01462 454986 www.autismandadhd.org www.4yp.org.uk www.dyspraxiafoundation.org.uk www.ndcs.org.uk Epilepsy Support Group 01473 461407 Suffolk Youth and Parent Support Group (a support group for Epilepsy Action 0808 800 5050 Network 81 (SEN) 0845 077 4055 young people with long-term illness and their parents) www.ipswichepilepsy.org.uk www.epilepsy.org.uk www.network81.org.uk [email protected] Family First www.familyfirst-uk.org 0300 772 7715 Equality Advisory Support Service 0808 800 0082 NSPCC 0808 800 5000 Topcats 01502 531897 [email protected] www.equalityadvisoryservice.com www.nspcc.org.uk www.topcats.org.uk Family Lives (parenting advice and support) 0808 800 2222 Potential Plus UK (gifted & talented children) 01908 646433 GYROS Services (For speakers of other languages) Voiceability Suffolk (advocacy services) 01473 857631 www.familylives.org.uk www.potentialplusuk.org www.gyros.org.uk/our-services 01493 745260 or 07833111013 www.voiceability.org/support-and-help/services-by-location/suffolk Please see our website for information and advice, including our news and events: www.suffolksendiass.co.uk.