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T470s User Guide

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T470s User Guide T470s User Guide Note: Before using this information and the product it supports, be sure to read and understand the following: • Safety, Warranty, and Setup Guide • “Important safety information” on page v The latest Safety, Warranty, and Setup Guide and the Regulatory Notice are available on the Lenovo Support Web site at: http://www.lenovo.com/support First Edition (February 2017) © Copyright Lenovo 2017. LIMITED AND RESTRICTED RIGHTS NOTICE: If data or software is delivered pursuant to a General Services Administration “GSA” contract, use, reproduction, or disclosure is subject to restrictions set forth in Contract No. GS-35F-05925. Contents Important safety information . v Using the TrackPoint pointing device . 21 Read this first . v Using the trackpad . 22 Important information about using your computer . v Using the trackpad touch gestures . 23 Conditions that require immediate action . vii Customizing the ThinkPad pointing device . 24 Service and upgrades . vii Replacing the cap on the pointing stick . 24 Power cords and power adapters . viii Power management . 24 Extension cords and related devices . ix Using the ac power adapter. 24 Plugs and outlets. ix Using the battery . 25 Power supply statement . ix Managing the battery power . 26 External devices . x Power-saving modes . 26 General battery notice. x Cabled Ethernet connections . 27 Notice for built-in rechargeable battery . xi Wireless connections . 27 Notice for non-rechargeable coin-cell battery . xi Using the wireless-LAN connection. 28 Heat and product ventilation . xi Using the wireless-WAN connection . 28 Electrical current safety information . xii Using the Bluetooth connection . 29 Liquid crystal display (LCD) notice . xiii Using the NFC devices . 29 Using headphones or earphones . xiii Using the Airplane mode . 31 Plastic bag notice . xiv Using audio features . 31 Glass parts notice . xiv Using the camera . 32 Using a media card or a smart card . 32 Chapter 1. Product overview . 1 Using an external display . 34 Computer controls, connectors, and indicators . 1 Traveling with your computer . 35 Front view. 1 Left-side view . 2 Chapter 3. Enhancing your Right-side view. 3 computer . 37 Bottom view . 5 Finding ThinkPad options . 37 Status indicators . 5 ThinkPad Basic Dock, ThinkPad Pro Dock, and Important product information labels . 7 ThinkPad Ultra Dock . 37 Machine type and model label. 7 Controls, connectors, and indicators . 37 FCC ID and IC Certification number . 8 Attaching a docking station to your computer . 42 Labels for the Windows operating systems. 9 Detaching a docking station from your Computer features . 9 computer . 42 Computer specifications . 11 Guidelines on connecting multiple external Operating environment . 11 displays to the docking station . 43 Lenovo programs . 12 ThinkPad WiGig Dock . 44 Accessing Lenovo programs . 12 ThinkPad WiGig Dock overview . 45 An introduction to Lenovo programs . 12 Setting up the ThinkPad WiGig Dock . 46 Using the ThinkPad WiGig Dock . 48 Chapter 2. Using your computer . 15 Registering your computer . 15 Chapter 4. Accessibility, ergonomic, Frequently asked questions . 15 and maintenance information . 51 Getting help about the Windows operating Accessibility information . 51 system . 16 Ergonomic information . 53 Using the multi-touch screen . 16 Cleaning and maintenance . 54 Using the special keys . 19 Using the ThinkPad pointing device . 20 Chapter 5. Security . 57 ThinkPad pointing device overview . 20 Using passwords. 57 © Copyright Lenovo 2017 i Passwords introduction . 57 USB problem . 100 Setting, changing, or removing a password . 58 Docking station problem . 100 Hard disk security . 58 Setting the security chip . 59 Chapter 8. Recovery information . 101 Using the fingerprint reader. 60 Recovery information for the Windows 7 operating system . 101 Deleting data from your storage drive. 62 Creating and using recovery media . 101 Using firewalls . 63 Reinstalling preinstalled programs and device Protecting data against viruses . 63 drivers . 102 Recovery information for the Windows 10 operating Chapter 6. Advanced configuration . 65 system . 103 Installing a new operating system . 65 Resetting your computer . 103 Installing the Windows 7 operating system . 65 Using advanced startup options . 103 Installing the Windows 10 operating system . 66 Recovering your operating system if Windows Installing device drivers . 67 10 fails to start . 103 Using the ThinkPad Setup program . 68 Creating and using a recovery USB drive . 103 Configuring ThinkPad Setup . 68 Changing the startup sequence . 68 Chapter 9. Replacing devices . 105 Updating the UEFI BIOS . 69 Static electricity prevention. 105 BIOS menu . 69 Disabling the built-in battery . 105 Using system management. 80 Replacing the micro SIM card. 106 Replacing the base cover assembly . 106 Chapter 7. Troubleshooting computer Replacing the dc-in cable and dc-in bracket . 108 problems . 83 Replacing the USB subcard assembly . 110 General tips for preventing problems . 83 Replacing the M.2 solid-state drive . 111 Diagnosing problems . 83 Replacing the memory module . 113 Troubleshooting . 84 Replacing the wireless-WAN card . 114 Computer stops responding . 84 Replacing the keyboard . 116 Spills on the keyboard . 85 Error messages . 85 Chapter 10. Getting support . 125 Beep errors . 87 Before you contact Lenovo . 125 Memory module problems . 88 Getting help and service . 125 Ethernet problems . 88 Lenovo Support Web site. 126 Wireless-LAN problem . 89 Calling Lenovo . 126 Wireless-WAN problem . 90 Purchasing additional services . 127 Bluetooth problem . 90 ThinkPad pointing device problems. 90 Appendix A. Supplemental information about the Ubuntu Keyboard problems . 91 operating system . 129 Computer screen problems . 91 External monitor problems . 93 Appendix B. Regulatory Audio problems . 94 information . 131 Fingerprint reader problems. 96 Certification-related information . 131 Battery problems . 96 Wireless-related information . 131 ac power adapter problem . 97 Wireless interoperability . 131 Power problems . 97 Usage environment and your health . 132 Power button problem . 97 Locating the UltraConnect wireless Boot problems . 97 antennas . 132 Sleep and hibernation problems . 98 Wireless-radio compliance information . 133 Hard disk drive problems. 99 Locating wireless regulatory notices . 134 Solid-state drive problem. 99 Export classification notice . 134 Software problem. 99 Electronic emission notices. 134 ii T470s User Guide Federal Communications Commission General recycling information . 137 Declaration of Conformity . 134 Important WEEE information . 137 Industry Canada Class B emission compliance Japan recycling statements . 138 statement . 134 Recycling information for Brazil . 138 European Union - Compliance to the Electromagnetic Compatibility (EMC) Directive Battery recycling information for the European or Radio Equipment Directive . 135 Union . 139 German Class B compliance statement . 135 Battery recycling information for Taiwan. 140 Korea Class B compliance statement . 136 Battery recycling information for the United States and Canada. 140 Japan VCCI Class B compliance statement . 136 Recycling information for China . 140 Japan compliance statement for products which connect to the power mains with rated current less than or equal to 20 A per Appendix D. Restriction of Hazardous phase . 136 Substances (RoHS) Directive . 141 Japan notice for ac power cord . 136 Lenovo product service information for Appendix E. ENERGY STAR model Taiwan . 136 information . 145 Eurasian compliance mark . 136 Brazil audio notice . 136 Appendix F. Notices . 147 Appendix C. WEEE and recycling Appendix G. Trademarks . 149 statements . 137 © Copyright Lenovo 2017 iii iv T470s User Guide Important safety information Note: Read the important safety information first. Read this first This information can help you safely use your notebook computer. Follow and retain all information included with your computer. The information in this document does not alter the terms of your purchase agreement or the Limited Warranty. For more information, see "Warranty Information" in the Safety, Warranty, and Setup Guide that comes with your computer. Customer safety is important. Our products are developed to be safe and effective. However, personal computers are electronic devices. Power cords, power adapters, and other features can create potential safety risks that can result in physical injury or property damage, especially if misused. To reduce these risks, follow the instructions included with your product, observe all warnings on the product and in the operating instructions, and review the information included in this document carefully. By carefully following the information contained in this document and provided with your product, you can help protect yourself from hazards and create a safer computer work environment. Note: This information includes references to power adapters and batteries. In addition to notebook computers, some products (such as speakers and monitors) ship with external power adapters. If you have such a product, this information applies to your product. In addition, computer products contain a coin-sized internal battery that provides power to the system clock even when the computer is unplugged, so the battery safety information applies to all computer products. Important information about using your computer Ensure that you follow the important tips given here to get the most use and enjoyment out of your computer. Failure to do so
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