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Department of Justice and Attorney-General Department of Justice and Attorney-General 2019–2020 About our Annual report The Department of Justice and Attorney-General’s View our report online Annual report 2019–20 summarises its financial and corporate performance for 2019–20 and is an This report and the information on Department of Justice and Attorney-General (DJAG) government integral part of our corporate governance framework. bodies is available online: https://www.justice.qld. It is a key tool in ensuring we are accountable to gov.au/publications-policies/reports stakeholders, the Queensland Parliament and the community about our activities. Several annual reporting requirements for 2019–20 are addressed by publishing information It has been prepared to meet the needs of on the Queensland Government Open Data website. stakeholders and the department’s accountability These are: requirements under the Financial Accountability › consultancies Act 2009. › overseas travel, and › Queensland language services policy. More information on the department can be found on the Queensland Government Open Data website https://data.qld.gov.au Acknowledgement of Country Licence: The Department of Justice and Attorney-General acknowledges the traditional custodians of the lands This annual report is licensed by the State of Queensland: across the State of Queensland, and pays our respects Department of Justice and Attorney-General under a to the Elders past, present, and emerging. We value the Creative Commons Attribution (CC BY) 4.0 International culture, traditions and contributions that the Aboriginal licence. and Torres Strait Islander people have contributed to our communities, and recognise our collective responsibility CC BY Licence Summary Statement: In essence, you are as government, communities, and individuals to ensure free to copy, communicate and adapt this annual report, equality, recognition and advancement of Aboriginal as long as you attribute the work to the State of Queensland and Torres Strait Islander Queenslanders in every aspect Department of Justice and Attorney-General. To view a of our society. copy of this licence, visit www.creativecommons.org/ licenses/by/4.0/ Aboriginal and Torres Strait Islander people are advised that this publication may contain the names of Attribution: Content from this annual report should be deceased people. attributed as: The State of Queensland Department of Justice and Attorney-General Annual Report 2019–20. The Queensland Government is committed to Disclaimer: While every care has been taken in preparing providing accessible services to Queenslanders this publication, the State of Queensland Department of from all culturally and linguistically diverse Justice and Attorney-General accepts no responsibility backgrounds. for decisions or actions taken as a result of any data, information, statement or advice, expressed or implied, If you have difficulty in understanding the annual report, you contained within this document. To the best of our can contact us on 13 QGOV (13 7468) and we will arrange an knowledge, the content was correct at the time of interpreter to effectively communicate the report to you. publishing. ISSN 1838-1987 (print) Our report, including additional information not reported in ISSN 2652-2861 (online) the published version, is available at www.justice.qld.gov. au/corporate/general-publications/annual-report/2019-20- The Queensland Government supports and encourages djag-annual-report the dissemination and exchange of information. However, copyright protects this publication. The State Contact details for additional hard copies: of Queensland has no objection to this material being Corporate Governance Unit reproduced, made available online or electronically, but Department of Justice and Attorney-General only if it is recognised as the owner of the copyright and this GPO Box 149, Brisbane QLD 4001 material remains unaltered. Tel: + (617) 3738 9217 www.justice.qld.gov.au ©The State of Queensland Department of Justice and Email: [email protected] Attorney-General September 2020 Letter of compliance Contents Introduction 2 Director-General’s message .................................. 2 Summary of financial performance........................ 4 About us ............................................................... 6 Our regions .......................................................... 9 Our service areas .................................................10 Organisational chart ............................................ 11 28 September 2020 Safe The Honourable Yvette D’Ath MP communities Attorney-General and Minister for Justice Leader of the House 1 William Street Page 12 BRISBANE QLD 4000 Fair Dear Attorney-General communities I am pleased to submit for presentation to Parliament the 2019–20 Annual report and financial statements for the Department of Justice and Attorney-General. Page 32 I certify that this Annual report complies with: › the prescribed requirements of the Financial Accountability Act 2009 and the Financial and Responsible Performance Management Standard 2019, and › the detailed requirements set out in the communities Annual report requirements for Queensland Government agencies. Page 44 A checklist outlining the annual reporting requirements can be found on page 156 of this Annual report. Integrated Your sincerely services Page 52 David Mackie Director-General Department of Justice and Attorney-General Appendices Page 72 Department of Justice and Attorney-General | Annual report | 2019–20 1 INTRODUCTION Director-General’s message I am proud to present the Department of Justice and Attorney-General (DJAG) 2019–20 Annual report. This report demonstrates our key service delivery achievements and their alignment to our vision to deliver justice for all through safe, fair and responsible communities. While 2019–20 has changed our society’s landscape, DJAG continued to support industry through revised through experiencing natural disasters, floods, legislative and policy frameworks that adhered to bushfires and the coronavirus pandemic (COVID-19), current public health directions, enabling businesses our unwavering commitment to service Queensland to trade while keeping communities safe. communities has required ingenuity and resilience. In April 2020, DJAG delivered the COVID-19 Emergency Throughout this year, I have been consistently Response Act 2020, a significant legislative reform impressed by my staff who continue to strive to which allowed Parliamentary committees to meet support criminal, civil, and community justice using technology, gave authority to introduce outcomes for our State. This was particularly evident safeguards for tenants and small businesses, and in the steadfast support provided in the response gave authority to amend legislative timeframes, and recovery for COVID-19. processes and other requirements to ensure the fairness of processes and the safety of the This Annual report outlines the progress DJAG community during COVID-19. made in the 2019–20 financial year to strengthen our agenda, by focusing on improving justice outcomes Increasing electronic engagement ensured the safety for all Queenslanders through innovation and policy of people engaging with us, people conducting development. During the second half of the financial businesses in Queensland, consumers and year there has been a significant focus on supporting for our staff. our COVID-19 response and recovery. This report demonstrates our key service delivery achievements and their alignment to our vision to deliver justice for all through safe, fair and responsible communities. 2 Department of Justice and Attorney-General | Annual report | 2019–20 Some highlights supporting our key priorities › enhancing service delivery and access to justice and initiatives for 2019–20 include: services for vulnerable and disadvantaged Queenslanders such as victims of crime, adults › implementing the Human Rights Act 2019 in with impaired capacity, children in need of Queensland and providing support and guidance protection, people with disability, and people to government and business regarding the over-represented in the justice system, and impacts of the Human Rights reforms › supporting the Crime and Corruption › continuing to invest in DFV reform initiatives Commission’s jurisdiction in addressing corrupt in Queensland including upgrading of court activity within the public sector. facilities at Beenleigh and Townsville Delivering our vision of justice for all through safe, › continuing to respond to justice issues fair and responsible communities is only possible arising from the recommendations of the due to the hard work of our 3,622 staff and our valued Royal Commission of Inquiry into Institutional volunteers and I am proud of their commitment, Responses to Child Sexual Abuse dedication and achievements. › ensuring that there are appropriate diversion and intervention programs to support defendants It is my privilege to lead the department and to share in the criminal justice system to address the our achievements for 2019–20 with you. underlying causes of offending, including the permanent establishment of the Murri Court and continuation of the Drug and Alcohol Court and Court Link programs › implementing priority recommendations made by the Queensland Family and Child Commission David Mackie regarding Blue Card Services and the Government Director-General election commitment for the ‘No Card, No Start’ application process › advocating for national laws to specifically protect new car buyers,
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